The Resilient Manager [electronic resource] : Navigating the Challenges of Working Life /
Furnham, A.author.
Resilient people are happier, healthier, and more productive. Psychologist and business writer Adrian Furnham takes a sideways and entertaining look at the challenges of being a leader, demonstrating how resilience can be honed, developed, and used as a personal life raft to keep afloat in the face of adversity.
Description based upon print version of record.
Cover; Contents; Preface; Introduction; A word about stoicism; Broken, made and tested by adversity; The development of resilience; Becoming a talented leader; Coping; Optimism: a buffer against stress; Hardiness: viewing stress as challenge; The consequences of stress; Toughen up, lighten up, and buck up; Part I: Building a Team; A. A good lunch; B. Interview lies; C. Job history; D. Personality of reference writers; E. Poor selection; F. Writing a personal statement; Part II: Getting the Best Out of People; A. Absence analytics; B. Experiential incentives; C. Extroverts; D. Facts of life
E. Fudging and nudgingF. Hire emotionally intelligent people; G. Mid-level cadres; H. Motivating your staff; I. Performance appraisal systems; J. Promote at random; K. Promotion of the self-aware; L. Ranking and spanking; M. Scientific understanding of the public; N. ''Sconceable'' offences; O. Shapers of destiny; P. The talent myth; Part III: The Daily Grind; A. A grim place to work; B. Aesthetics at work; C. Biscuit hunters, film extras, therapy patients; D. Changing places; E. Gender at work; F. Generations at work 1; G. Generations at work 2; H. Grievances at work
I. How ''family friendly'' can backfireJ. Legislation and regulation; K. Memory and vision; L. Paper trail culture; M. Prioritization; N. Slaughter of the innocents; O. Violence at work; P. Will power; Q. Working from home; R. Social networking; S. Sponsorship; Part IV: It''s All in the Delivery - Management Behaviour; A. All the questions and all the answers; B. Benefits of adversity; C. Bureaucratic punishment; D. Conscientiousness; E. Difficult conversations; F. Family business; G. Feeding narcissism; H. Good advice; I. Lie detectors; J. Losing your mindfulness
K. Managerially unexplained symptomsL. The Marshmallow test; M. Narcissistic manager; N. Passive aggressiveness; O. Risky types; P. To be a grown-up; Q. Translator transgressions; R. U-turns; S. Undercover boss; Part V: Learning on the Job; A. Assessment at work; B. Bang for your buck; C. Education; D. Elite performers; E. Honest evaluation; F. Narrative skills; G. Whatever happened to humility?; Part VI: Life Beyond; A. Dog years; B. Drive for money; C. Happiness brings wealth; D. Mind and soul of the expat; E. Regrets; F. Sports ethic
Resilient people are happier, healthier, and more productive. Psychologist and business writer Adrian Furnham takes a sideways and entertaining look at the challenges of being a leader, demonstrating how resilience can be honed, developed, and used as a personal life raft to keep afloat in the face of adversity.
Management.
Leadership.
Personnel management.
Operations research.
Decision making.
Office management.
Management.
Business Strategy/Leadership.
Human Resource Management.
Operations Research/Decision Theory.
Office Management.