Foundations of lodging management /
Hayes, David K.
Ninemeier, Jack D.
Upper Saddle River, N.J. : Pearson/Prentice Hall,
c2006.
Includes index.
Introduction to lodging and travel industries -- The structure of the lodging industry -- Service and hotel management -- The management of lodging -- The hotel team: supervisors and entry-level staff -- The human resources department -- The front office department -- The sales and marketing department -- The accounting department -- The housekeeping department -- Food service and meeting management in limited-service settings -- Food and beverage operations: full-service hotels -- Safety and security -- Careers in the lodging industry.
Hospitality industry