The human side of organizations /
Drafke, Michael W.
Upper Saddle River, N.J. : Pearson/Prentice Hall,
c2009.
Includes bibliographical references and index.
Work and its place in life -- Perception and problem solving -- Primary communications -- Improving communications and managing conflict -- Ethics and etiquette -- Jobs, from design to appraisal -- Formal organizations : how people organize -- Understanding management -- Small groups and the informal organization -- Individuals and self-management -- Motivation and morale -- Job satisfaction and the quality of work life -- The dynamics of change -- Leadership -- Stress -- Challenges and opportunities.
Psychology, Industrial.
Organizational behavior.
Interpersonal relations.