Say what you mean, get what you want /
McCallister, Linda.
McCallister, Linda.I wish I'd said that!.
New York ; Chichester : J. Wiley & Sons,
c1994.
Rev. ed. of: I wish I'd said that! New York : Wiley, c1992.
Includes index.
Interpersonal communication.
Persuasion (Rhetoric)
Persuasion (Psychology)
Success