Customer research 2003: periodic review - national report : final report.
Water Research Centre (Great Britain)
Woking : MVA in association with WRc,
2003.
Research study conducted for: Department for Environment, Food and Rural Affairs, Welsh Assembly Government, Office of Water Services, WaterVoice, Water UK, Environment Agency, Drinking Water Inspectorate, English Nature, Wildlife and Countryside Link.
Title from cover.
Water-supply
Water-supply
Customer services
Customer services
Water utilities
Water utilities