The power of writing in organizations : from letters to online interactions /
Fayard, Anne-Laure.
Metiu, Anca.
New York : Routledge,
2013.
Includes bibliographical references and index.
Preface -- The power of writing : evidence from letters -- Writing as a fundamental mode of communication -- The mechanisms of writing -- Expressing emotions through writing -- Knowledge development through writing -- Writing and community building -- The power of writing in online communication -- From letters to online writing -- Expressing emotions and developing trust online -- Creating knowledge in online interactions -- The role of writing in developing a sense of we-ness in online communities -- Beyond the media : the power of writing -- References.
Communication
Business writing.
Communication in organizations.
Online social networks
Communities