Improving the patient experience : evaluation of the King's Fund's Enhancing the Healing Environment Programme.
Francis, Susan1952-
Willis, Jane
Garvey, Anne
South Bank University.Medical Architecture Research Unit.
King's Fund Institute.
NHS Estates.
London : TSO,
2003.
"The evaluation was jointly commissioned by the King's Fund and NHS Estates and was undertaken for MARU London South Bank University by Susan Francis, Jane Willis, Anne Garvey"