Evaluations of Process Modeling Grammars [electronic resource] : Ontological, Qualitative and Quantitative Analyses Using the Example of BPMN /
Recker, Jan.author.
Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior.
Bibliographic Level Mode of Issuance: Monograph
Includes bibliographical references.
pt. 1. Foundations -- pt. 2. Quality evaluations of process modeling grammars -- pt. 3. Finale.
Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior.
Information technology.
Business-Data processing.
Application software.
Management.
Industrial management.
IT in Business.
Computer Appl. in Administrative Data Processing.
Information Systems Applications (incl. Internet).
Innovation/Technology Management.
Lecture Notes in Business Information Processing