Electronic government at the Department for Work and Pensions : attitudes to electronic methods of conducting benefit business /
Coleman, Nick.
Jeeawody, Farid.
Wapshott, Jo.
Great Britain.Department for Work and Pensions.
BMRB Social Research
Leeds : Corporate Document Services,
2002.
"A report of research carried out by BMRB Social Research on behalf of the Department of Work and Pensions".