Education and research for marketing and quality management in libraries = La formation et a recherche sur le marketing et la gestion de la qualité en bibliotheque : satellite meeting/colloque satellite : Québec, August 14-16 Août 2001 /
IFLA Satellite Meeting(2001 :Québec)
Savard, Réjean.
International Federation of Library Associations and Institutions.
München : K.G. Saur,
2002.
Includes bibliographical references.
Libraries
Libraries
Libraries
Marketing