Demystifying outsourcing : the trainer's guide to working with vendors and consultants /
Friedman, Debbie,1949-
San Francisco : Pfeiffer,
c2006.
Includes bibliographical references (p. 309-310) and index.
Building a strategic foundation -- Introduction -- Guiding principles -- Sourcing : a strategic decision -- Identifying and selecting your partners -- Identifying potential consultants -- The request for proposal -- Selecting consultants -- The contract -- Navigating projects while strengthening partnerships -- Positioning consultants in your organization -- Launching the project -- Project management -- Assessment of need -- Design and development -- Implementation -- Evaluation -- Project wrap-up -- Addressing the challenges of partnerships -- Managing conflict -- Inheriting a consultant -- Working with multiple consultants -- Additional work for your consultants -- Expanding your personal capability -- A development plan.
Contracting out
Accompanying disc is available for use on a standalone workstation within the library for single users. Disc will require installation.