Modelling techniques for business process re-engineering and benchmarking /
IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking(1996 :Bordeaux, France)
Doumeingts, Guy.
Browne, Jimmie.
London : Chapman & Hall on behalf of the International Federation for Information Processing,
1997.
"IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking; 18-19 April 96, Bordeaux, France".
Includes bibliographical references.
Benchmarking (Management)
Reengineering (Management)