Better public services through e-government : report /
Great Britain.National Audit Office.
Great Britain.Parliament.(Session 2001-02).House of Commons.
London : Stationery Office,
2002.
Published as 704 I-III of the House of Commons paper series.
vol. I. Report  -- vol. II. Case studies in support of better public services through e-government -- vol. III Academic article in support of better public services through e-government.