Performance management : TQM versus HRM : lessons learned /
Soltani, E.
Meer, R. van der(Robert)
Williams, T. M.(Terry M.)
University of Strathclyde.Department of Management Science.
Glasgow : University of Strathclyde, Dept. of Management Science,
[2003].
"July 2003."
Includes bibliographical references.
Employees
Total quality management.
Personnel management.