The 2012 Pfeiffer annual : training /
Biech, Elaine.
San Francisco, Calif. : Pfeiffer,
2012.
Are you aware? Forming impressions / K.M. Tripathi, Rajinder Kaur Sokhi, and Mitu Mandal -- Twenty-five ways to include others : taking action / Julie O'Mara -- Barnyard basics : avoiding communication foibles / M.K. Key and Brenda Barker -- Number recall : positioning emphasis for influence / Paul H. Pietri and Teresa G. Weldy -- Practice role play : experiencing emotional intelligence / Shri S.S. Roy -- I see what you mean : sending and receiving messages / Sharon Dera -- Who's in control? Exploring an emotional intelligence competency / Dennis E. Gilbert -- Logos for you : understanding different perspectives / David Piltz -- Rough day @ work : resolving conflict through an online simulation / Noam Ebner and Yael Efron -- Pair/share : identifying triggers to negative emotions / Lou Russell -- Cheering a community : opening with energy / Robert Alan Black -- Subject-matter expert : learning factual material / Linda M. Raudenbush -- Crossword conundrum : reviewing concepts / Margie Parikh -- Role montage : discovering leadership influencers / Jan M. Schmuckler -- The fugitive : assessing the style of a leader / Guido R. Britez -- Values in leadership : understanding the true drivers / Mohandas Nair -- Playing to learn : engaging learners with frame games / Steve Sugar, Gregory R. Williams, and Linda M. Raudenbush -- Preparing participants to get the most from experiential learning / Philip Donnison -- Three-dimensional emotional competence inventory (3D-ECI) / Sethu Madhavan Puravangara -- Classroom instructor skills survey / Jean Barbazette -- Institutional climate survey / K.S. Gupta --
ARTICLES AND DISCUSSION RESOURCES.  One-minute learning through reflective practice / Homer H. Johnson and Anne H. Reilly -- Questioning the teachable moment / Brittany Ashby -- Opportunities and risks of incorporating user-created content in an organizational training strategy / Christine Hipple and Zane L. Berge -- Building bridges between psychology and conflict resolution : implications for mediator learning / Kenneth Cloke -- How to avoid change management workshops that fail / Rick Maurer -- Mistakes that trainers make, and how to avoid them / Deborah Spring Laurel -- Adopting a learning continuum : the urgency to reinvent training organizations / Gary G. Wise -- Strategies and technologies for posting training presentations online / Tom Bunzel -- Online learning 101 : using a framework to consider and select e-learning tools / Susan Landay -- Using playbooks : a unique strategy in technical oversight of highly hazardous operations / James L. Gary and Michele L. Summers -- Facilitating in the virtual classroom : how to compensate for the lack of body language / Darlene B. Christopher -- The story of the Kirkpatrick four levels : evaluating in the moment / Don Kirkpatrick with Elaine Biech.
Includes bibliographical references and index.
Employees
Group relations training.
Experiential learning.
Personnel management.