Le comportement dans la recherche d’information des étudiants au doctorat en médecine au Burkina Faso

In northern countries, students have access to a wide range of digital and printed sources as well as search tools to support their academic work. The situation is quite different in African universities, particularly in Burkina Faso, where students’ access to library resources remains limited. This study, the first of its kind in French-speaking West Africa, aims to contribute to a better understanding of the information-seeking behaviour of doctoral students in medicine at Joseph Ki-Zerbo University in Ouagadougou (Burkina Faso). The objectives are the following: 1) to identify the information sources and tools these students use in their information search process and the criteria that govern this selection; 2) to identify the persons (professors, students, librarians, etc.) who assist these students in their information search process and understand what type(s) of assistance they provide; 3) to identify the barriers these students face during their information search process, and the measures they take to overcome them. This study is based on Kuhlthau’s Information Search Process model (1991, 2004), supplemented by the intervening variables included in Wilson’s Information Behaviour model (1996). A mixed-methods design was adopted. It consisted of two phases: 1) a quantitative component consisting in a survey conducted among students of the Training and research unit in health science to which 269 students have responded, and 2) a quantitative component consisting in semi-structured in-depth interviews with 25 students, selected among respondents from phase I. Data analysis showed that these medical students use various search tools in their information search process but expressed a preference for Web search engines and open access databases. These choices are influenced by factors such as the tools’ ease of use and ease of access, as well as the information sources to which they have access. In terms of document formats, digital sources are more heavily used than printed ones, for they are easier to access, more portable and more user friendly. Data analysis also showed that several persons assist doctoral students in medicine in their information search process. Among them are faculty members, student peers, relatives, and, to a lesser extent, librarians. Additionally, the analysis revealed that “elders” (i.e., physicians and students from previous cohorts) play an especially important role: they provide students with documents, often from their own personal collection, and they orient students towards promising research topics and relevant information sources. vi The study also reveals that these students face different types of barriers in their information search process. The main barriers are direct information access costs—i.e., fees charged for ordering scientific papers (economic barriers); load sheddings, unreliable Internet connection, and limited resources of academic libraries (environmental barriers); time constraints (situational barriers); the scarcity of medical scientific information in French and reporting studies conducted in African setting (barriers related to information sources characteristics). Moreover, results suggest that many do not possess the information literacy skills needed to conduct information searching at the doctoral level. However, despite these difficulties, these students find alternative strategies to overcome or circumvent the barriers that impede information access.

Keyphrases: Burkina Faso, information behaviour, information-seeking behaviour, information search process, information sources, academic libraries, barriers, medical students, graduate students, doctoral students, West Africa, developing nations