by dickiedogbrands | 2025-12-15 20:02:03+00:00
One Liner: Surveyi is a real-time customer feedback platform that turns 15-second post-experience surveys into “here’s what to fix this week, at this location or on this team.”

1⃣ What’s the problem?

Most businesses only find out customers are unhappy when it hurts: A 1 review goes live A cancel / refund / chargeback hits Month-end numbers confirm a location has been slipping for weeks Even when they do run surveys: They’re long and slow → customers don’t finish Feedback is scattered across reviews, forms, emails, spreadsheets

Someone has to manually read everything just to answer: “What’s actually going wrong, and where do we fix it first?” The survey market is crowded (Qualtrics, SurveyMonkey, Typeform, Zoho, etc.), but most tools were built for generic research, not fast, post-experience, operational decisions. Lots of survey data. Very little “do this now” insight.

2⃣ What is Surveyi & how are we different?

Surveyi = real-time experience intelligence for operators, not analysts.

Fast capture: Create a survey in 1–2 minutes Send it by QR, link, or text right after a visit, call, sale, or install

Customers answer in 15–20 seconds (3–4 questions, not 30) Instant insight Once responses come in, Surveyi: Pulls everything into a single dashboard

Summarizes top positives and top complaints Highlights critical words like “rude,” “late,” “didn’t explain,” “cancel,” “unsafe” so red flags don’t get buried Shows simple scores & trends so you can see if things are getting better or worse Grow reviews & revenue (Google review handoff) After a customer completes a Surveyi response, you can optionally send them straight to your Google review link

We auto-generate a review template based on what they wrote, so they can: Copy/paste it with one tap, or Edit/write their own Happy customers move from “gave feedback” → “left a public 5 review” with almost no friction

Pulse Maps for multi-location teams Live map of all your locations based on real-time feedback Green / yellow / red signals so you can see: Which locations are strong Which are sliding Where you need to call a manager today

Compared to legacy tools, we’re: Use-case first – built for post-experience pulses, not long research projects Operational – made for owners / ops leaders, not just insights teams Action-oriented – maps, flags, summaries, and review handoff instead of 40-page reports

3⃣ Who is this for & what’s the value?

Great fit if you run or advise: Multi-location service brands – Owners and operators who want to know their customer. Internal Operations to see what's lacking within the business.

Surveyi helps you: Spot issues within days, not at month-end Reduce bad reviews, surprise cancels, and “we should’ve caught that” moments See which locations / teams help or hurt the brand at a glance Turn happy customers into more Google reviews and revenue Spend less time scraping reviews and spreadsheets

You walk into meetings with: “Here’s what customers love right now” “Here’s what keeps coming up as a problem” “Here’s where it’s happening (location / team / rep)”

4⃣ Business model (AI-native, 3 tiers) Surveyi is an AI-native SaaS platform – summaries, scoring, and escalations are built in, not bolted on.

Free: Limited surveys and responses Core RTXI summaries & keyword highlights Perfect for testing flows and small teams

$49 / month (Core): Higher limits for real usage Pulse Maps for a set of locations/teams Full real-time summaries, sentiment, escalated-word highlighting Optional Google review handoff to help grow public reviews

Enterprise: (custom) Custom survey logic and white-label branding Higher / unlimited locations and volume Integrations (CRM, CX/ticketing, BI), SSO, custom alerts & reporting

Our Web: https://surveyi.app/

If this resonates, please fill out & demo this surveyi: https://surveyi.app/s/olxG3EJ8tg1I