by russellbeattie | 2025-04-07 02:16:30+00:00
Story time!

The year that IBM bought Lotus, they decided to create a mini-website about it for their annual shareholder's meeting. The plan was to host the site on Lotus Notes Domino as a way of showing the value of the acquisition.

Something about this was last minute, but I can't remember what it was: Either the whole thing was a rush job because the merger has just happened, or the decision to use Domino to host the site was. I'm not sure which.

IBM had hired a boutique firm in Atlanta to design and lay out the web pages with all the bells and whistles: Slick graphics, gif-animations, JavaScript interactivity, etc. (this was mid-1990s when flashing text was a big deal). But, of course, they had no Domino experience.

At the time, I was a 20-something wiz kid working at my first job after I dropped out of college for a Lotus Notes consulting firm in Atlanta, with contracts at Bell South, Coca-Cola, IBM and other big names. I had been the first one in the company to get into the web in general, and then combined that with my Lotus Notes experience to become the Domino expert.

When the design firm reached out to my company for help getting the website working on Domino, I was the (only) one to send over to help.

So I spent a few days at their hip downtown loft/office working on a Notes database that would host the site. This involved converting their ordinary web pages into something that would work in Domino, which had it's own way of storing templates and displaying pages based on the underlaying Notes database. I'd run into an issue and then get with the designers to work around some limitation or another. But by Friday we had it working and looking great. They sent the database and other files up to IBM where they would then get it up and running on their public web servers.

Around 5pm that Sunday, I get a call from my boss. The design firm had called in a panic: IBM couldn't get Domino working. They could see the site locally on the same machine, but they couldn't access it publicly. I needed to help their server team fix it. In New York. Tomorrow. (Me? Didn't IBM own Lotus?)

He tells me that IBM is sending a car to come around and pick me up in 30 minutes, to get me to the airport where I'll fly to New York. Another car will pick me up and drive me to Armonk, where I'll check into a hotel, and then Monday morning I was to go into IBM early and help them get the site working, as the shareholders meeting had started.

IBM wasn't messing around. They used black car service with driver, flew me First/Business class, booked me into a nice hotel, the whole deal.

So I arrive at like 6 am the next morning and am met with open arms by someone running their server farm who explains everything they've done so far. He then plops me down in a corner of a giant server room, in front of a machine running AIX, with a Unix version of Notes and a terminal open to the machine running the Apache proxy to their public servers.

I had never seen, let alone used, a Unix box in my life up to that point, and knew nothing about Apache. I wasn't even sure what a "proxy" server did. I remember just sitting there for a minute, wide-eyed - looking at the three-button mouse like it was an alien artifact, and boggled by the GUI (CDE? Motif?) which was also from Mars. I was the opposite of that girl in Jurassic Park. "It's a Unix system! I have no idea what to do!"

Thankfully the Notes interface was the same on all platforms, so I had an anchor point to start from. Besides the fact that it took me a minute to figure out how to scroll (middle mouse button), I was in my element there.

The problem, it turned out, was a simple configuration setting (thank all that is holy) which I recognized immediately. It took me longer to figure out the mouse button thing. So like the proverbial plumber story, I opened my toolbox, took out a small ball peen hammer, tapped the configuration options, and the site popped up online.

Hooray!

Smiles all around! Handshakes were given, backs were slapped, jobs were saved. I was out of there by 8 am and on a plane back to Atlanta a couple after that, the conquerering hero.

So there's my Domino story. 30 years later it's still amusing to me.