Position: Middle System Administrator (L2) for Managed Service Provider
Company: Klik-Solutions
Category: Sysadmin
Experience required: 3y
English level: upper

Mandatory experience:

Experience working with a range of Windows & Mac OS systems in networked environments, both hands-on and remotely

English at least Upper-Intermediate level

In-depth understanding of Windows desktop operating system required

CBasic Knowledge of with Windows Networking Services

Active Directory

DNS & DHCP

Microsoft Exchange

Experience with basic networking, such as TCP, Ethernet, Switches, and Wireless networks

Understanding of enterprise IT tools such as scripting, RDP, system management, documentation and ticket systems

In-depth understanding of fundamental PC Hardware

Required to have excellent interpersonal skills and communication skills

Desired experience:

Experience in working with third party applications and support vendors

Experience with terminal services is a plus

Experience with routers or Firewalls is a plus

Microsoft and other industry certifications are a plus

Position Responsibilities:

Complete assigned Project Tasks & Tickets

Provide Tier 1 support for users remotely

Assist project Team with Project Related Tasks onsite and remotely

Provide On-Call Support as part of rotation

Provide documentation in company Documentation Portal for Peer support and reference

Provide timely reporting on completed tasks

We offer:

Work with modern technologies for many clients

Competitive salary and Quarterly Performance Bonuses

Opportunity for Technical and Professional Growth

Office near a metro station

Paid vacation and sick leave

Coffee, tea in the office

Flexible schedule