Position: Tech Support Manager
Company: Proffiz
Category: Support
Experience required: 1y
English level: upper

Proffiz is looking for Tech Support Manager who will help Global Print API platform provider to integrate new clients and support existing.

The platform has been awarded as one of the promising revolutions and disruption in the print industry. With one single API integration, platform customers - web2print providers, publishers, and Fortune 500 companies connect and route print jobs to local print providers all over the world.

Responsibilities:
- Helping the print partners with implementing and testing their integration within their production dashboard
- Responsible for managing and maintaining print products list
- Expand print product range by signaling demands from leads and clients
- Work closely with the Global Print Manager to streamline operations
- Building knowledge base   

Requirements:
Good communication skills, as mail/chat communication is a large part of the job
English level upper-intermediate
​Experience in the print industry
An interest in developing and learning additional tech skills and print industry-related skills
Ability to travel (visit global print partners)