Position: Technical Writer
Company: 1touch
Category: Other
Experience required: 1y
English level: upper

Technical Writer

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.  You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Role description:
As part of your role you will prepare instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. Develop, gather, and disseminate technical information among customers, designers, and manufacturers.
Responsibilities:
•	Determine the needs of end users of technical documentation;
•	Study product samples and talk with product designers and developers;
•	Work with technical staff to make products easier to use and thus need fewer instructions;
•	Organize and write supporting documents for products;
•	Writing easy-to-understand user interface text, online help and developer guides;
•	Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding;
•	Select appropriate medium for message or audience, such as manuals or online videos;
•	Standardize content across platforms and media;
•	Gather usability feedback from customers, designers, and manufacturers;
•	Revise documents as new issues arise.

Requirement & skills:
•	Experience in technical writing of software documentation; 
•	Experience with a technical writing tool like Madcap Flare or HelpNDoc;
•	Bachelor's degree in English, communication, journalism or a related field;
•	clear and excellent writing skills;
•	A sharp eye for detail, research skills and the ability to work under strict deadlines;
•	Fluent English.

Nice to have:
•	Experience with a technical subject, such as computer science, Web design, or engineering, is important;
•	Online publication abilities, information management, research;
•	Ability to produce video and audio for the Web;
•	Computer science or engineering background. 

Benefits:
●	Comfortable offices in city center;
●	Friendly and highly professional atmosphere, laptop or workstation, corporate events;
●	Benefits package including competitive salary, medical insurance, bonuses;
●	Paid 14 sick leaves, 20 vacations and national holidays;
●	Great opportunities for professional growth and advancement;
●	Reimbursement for transportation expenses for out of town employers, parking place as an option;
●	Comfortable office facilities (kitchens, coffee/tea points, cookies, fruits, etc.).

About the Company:
1touch.io is a product company headquartered in 122 Grand St. SoHo New York, NY 10013 with offices in the heart of the cybersecurity industry, Israel and R&D offices in Kiev, Ukraine. 1touch.io is a global leader in personal data and network analytics. Cutting edge technologies, microservices architecture, new codebase and advanced machine learning solutions.

About the product:
The product is a privacy control and management solution, which lets enterprises ensure personal data security and compliance. It delivers efficient up-to-date business intelligence for data protection in enterprises. 1TOUCH.io’s purpose is to lead the data privacy technology, which provides continuous visibility into your organization’s personally identifiable information (PII) usage whether it is known or unknown, structured or unstructured, in motion or at rest.