Position: Operations Generalist (Wroclaw)
Company: Xenoss
Category: HR
Experience required: 2y
English level: intermediate

**Key accountabilities**

Setting up and Maintenance of Development Office/Lab in Wroclaw
- Supporting set up and commissioning of office
- Lab/dev office maintenance arrangements including communications and tracking of service providers, external vendor, suppliers
- Support operational part of corporate events, workshops, teambuilding activities including work with external venues, service providers, goods suppliers etc.

Support individual operations needs both for on premise and remote employees
- Handle equipment purchase and shipment requests
- Support resolution of person specific environment/infrastructure operations issues
- Expedite payroll and payouts issues and inquires.

Recruitment
- Ensure correct VISA and immigration documentation is in place for each candidate/ employee
- Issue offer letters and employment contracts to successful candidates.

On-boarding
- Arrange personal IT equipment, building access etc. for new starters
- Set up new starters on payroll and manage changes through Warsaw office
- Arrange and monitor induction sessions and activities.

Other
- Work with GM and Director HR to implement core processes and policies.
- Maintain HR systems and data
- Respond to requests for information and reporting
- Acts as first point of contact for all HR matters.

**Key purpose of role**

Two major responsibility areas:
1) support routine HR activities including onboarding, adoption and other standard HR process procedures;
2) support various Operations activities including office/lab infrastructure management and maintenance as well as support of production operations of on-premises and remote employees.

Person specification

Qualifications and Experience
- Held previous position of seniority in organisations of a similar profile in software development companies/departments. Able to establish credibility and deliver results
- Able to operate independently, will have experience of setting up a new office/ team
- Understand the wider HR agenda particularly onboarding and will have spent time in a generalist role
- Able to meet and drive deadlines, experience of working as workstream owner in a cross functional, global project team
- Can demonstrate passion for working with people and willingness to work beyond the confines of the job description
- Hold a HR related qualification with evidence of continuous professional development.
- Worked in Global organisations, able to understand the bigger picture and overall company aim
- Good knowledge of Polish, English, Ukrainian and/or Russian language.

Personal Characteristics
- Resilient with ability to problem solve and respond to changes quickly.
- Ability to operate at tactical/operational level and strategically. Able to take a ‘hands on’ approach
- Ability to manage, prioritise and deliver a diverse workload
- Demonstrates a consistently proactive and flexible approach
- Able to take responsibility and work independently
- Attentive to the needs of both business and employee, puts customer service at the heart of all they do.