Position: Content Migration Specialist
Company: Shelf
Category: Support
Experience required: no_exp
English level: fluent

**The Role:**
Shelf is an intelligent knowledge-sharing platform powering the distributed economy. We help teams quickly connect with the knowledge they need to do their jobs and leverage analytics, AI, and automation to make managing diverse and ever-changing content easier than ever before. 

As a **Content Migration Specialist**, you will deal with demanding customers and pressing deadlines, design frameworks and processes to execute content migration strategies, and apply your creativity and knowledge. You’ll have exceptional problem-solving skills, strong business judgment, patience and an outstanding work ethic.

We are building a team of the best individuals that are both strong team players and outstanding individual contributors. There’s no micromanagement - you will have all the trust and freedom as long as you do your job right. If you don’t know what commitment and dedication really mean and if you have concerns about whether you are a good fit, need not apply. 

This is a unique opportunity to apply your skills and creativity to disrupt the market with Shelf!

**Before moving forward: **Take this test (https://learnenglish.britishcouncil.org/online-english-level-test). If you scored less than 80%, you should stop here.
If you scored 80%+, take a screenshot and submit it along with your application.

 

Skills & Qualifications:
Outstanding speaking-listening-writing English language skills (written and verbal)
You can work on multiple projects at a time with sharp attention to details
You complete tasks within a defined deadline and you don’t need to be micromanaged to do so
You are a proactive self-starter who is ready to take on challenges and contribute towards the growth of the company as well as your personal development
As a plus: proficiency in other languages such as German, Spanish, French, etc.

Responsibilities include but are not limited to:
Be involved in the client’s journey from sales to onboarding and continued partnership
Develop, plan, and execute content migration strategies for existing and prospective clients
Building out proof of concept content migration projects
Create and document process guides and best practices
Create and update knowledge articles based on new or changed product features
Create Shelf tutorials and support guides
Solve challenging problems that will help our customers
We offer:
A great opportunity to help us continue to grow as a world-class tech company and make a global impact on the way companies manage and share their knowledge. We are working with the latest technologies and have been incubated out of New York’s bustling technology scene.

Joining us will let you enjoy:
Competitive salary based on your experience level
Plenty of room for personal and professional growth
Working with an outstanding group of individuals 
Support, mentorship, and all the help that you might need
Great product that actually helps companies worldwide