Position: Chief Operation Manager
Company: Devart
Category: Other
Experience required: 5y
English level: intermediate

The team works on a group of services in the field of urban transportation and logistics. Today, we already have millions of users and are very ambitious in regard to the development and growth of markets both in Ukraine and abroad. We provide our users with web and mobile versions of the product on the basis of heavy backend combined with a neat UI/UX. Moreover, we have our business operations, marketing, and customer support departments. Finally, we provide development models as our own product and SaaS for external markets.

Responsibilities

Organize and hold regular team management meetings
Make sure all the segments of the company have a relevant work plan
Develop and maintain a consolidated work plan for the company
Monitor the tasks and projects implementation, track spent resources and budgets by teams
Keep the organizational structure of the company up-to-date and describe the key processes in each team
Cooperate with the CEO to develop goals and strategies
Substitute the CEO if needed
Develop and state goals, objectives, and OKR projects, regularly monitor change tracking and implementation
Implement risk management as a regular practice
Review the existing system of metrics and KPIs, find the development and improvement opportunities together with the Head of the Business Unit and team leaders
Monthly monitor and report metrics and KPI calculations
Quarterly monitor metrics and KPI, look for anomalies
Create a monthly analytical report on the team's work that includes KPI assessment, analysis of the current issues, and encountered anomalies
Monthly reconcile financial report with CEO & CFO
Monitor the labor costs of all teams and report any anomalies and deviations

Requirements

5+ years of experience in top-level management positions
Experience in managing teams of 50+ specialists using modern methodologies (Scrum, Kanban)
A degree in Management or MBA courses
Experience with IT companies and IT products promotion, understanding of IT processes, being familiar with the software development process
Experience with task trackers (Jira and similar)
Experience with knowledge bases (Confluence and similar)
Experience with goal-setting tools (SMART, creative brief, project passport)
Experience with planning tools (GANTT, WBS)
Being able to create structured agendas and summaries for meetings
Basic management skills, active listening skills, and providing feedback depending on the level of the specialist
Budgeting, expense control, and optimization skills
Nice to have

English level - Intermediate and higher

Team

113 specialists (Development Team, Product Team, Business Team, Marketing Team, Regional representatives, call center)

Work conditions

No overtime
Flexible working hours
18 working days of vacation
15 working days of sick leave
Medical insurance
Online English courses
Opportunities for professional development and personal growth (50% of tuition fees)
Different activities: corporate parties, team building events (yachting, kayaks, ATVs, etc.)

*Under martial law, some of the above-mentioned points may be temporarily limited.