Position: Middle Business Analyst
Company: Customertimes
Category: Business Analyst
Experience required: 2y
English level: upper

**Job Responsibilities**
• Analyze and document current internal company processes
• Assess current state, identify customer requirements and define the future state. Research, gather and synthesize information   
• Elicit requirements using interviews and surveys, workshops, and performing data and document analysis 
• Coordinate and facilitate meetings with end-users, stakeholders and executives
• Work with Product Owners to identify, record and track the requirements, including identifying and resolving any conflicts between them 
• Work closely with IT department to present, agree and/or update business processes take into account technical implementation details

**Requirements**
•  A minimum of 2 years experience in business analysis or a related field
• Good process analysis and mapping/modelling skills
• Have good knowledge of Business Process Modeling Notation (BPMN 2.0)
• Ability to analyze and document complex business processes using process modelling tools such as Microsoft Visio and/or LucidChart
• The ability to influence stakeholders and show proactive attitude
• Excellent verbal and written communication skills to work effectively with business stakeholders, team members, and management

**We offer**
• Regular compensation package reviews
• 20 working days paid vacation leave, 15 working days of paid sick leave with a certificate and 5 working days of paid sick leave without a certificate.
• Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate)
• Certification coverage & support for participation in specialized events (webinars, conferences, trainings etc.)
• Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company
• Office or remote or mixed types of work are welcome — upon employee’s convenience and by approval of direct manager
• Free English classes in the office
• Convenient office location in the center.