Position: Operations coordinator
Company: SoftHouseGroup
Category: Support
Experience required: 3y
English level: intermediate

**Required skills:**
- 3+ years of work experience in the Service or Organizational niches;
- English proficiency — Intermediate or higher;
- experience in reporting/analytics;
- excellent organizational and time management skills;
- effective at working independently and as a member of a cross-functional team;
- experience with implementing and sustaining policies, procedures, and best practices;
- ability to think, act and communicate clearly with your team members and stakeholders across the company.

**Will be a plus:**
- technical background;
- experience in the IT industry;
- strong communication and negotiation skills and strong problem-solving 
- skills, to be able to quickly identify and prioritize business objectives, and to tackle internal conflicts;
- understanding of SDLC and web development practices;
- familiarity with task-tracking tools like Jira or similar.

**Daily responsibilities:**
- work with the managers to improve operational efficiency;
- conduct operational analysis;
- coordinating operational activities;
- set up and drive organizational meetings;
- documenting and maintaining operational procedures;
- spend basic analysis of the efficiency of the company processes;
- manage timely data collection to update operations metrics;
- identifying and assessing strategic and operational challenges to make sure 
- the operational excellence is consistent.

**What do we offer:**
- a friendly and dynamic work environment;
- comfortable office in the center of Vinnytsia;
- an informal style of leadership and communication;
- professional and career growth opportunities;
- bonuses by performance;
- medical insurance;
- free English classes;
- flexible working arrangements;
- paid sick leaves and vacations;
- snacks in the office.

**Looking forward to working with you! 
SoftHouseGroup team**

**About SoftHouseGroup:**
SoftHouseGroup is a technology services provider that has been operating since 2003. Our offices are located in the USA, Canada, Denmark, Sweden, Norway, the UK, and Ukraine. We proudly serve Enterprises and SMB companies, helping them achieve excellence in technologies. Our goal is to help our clients to grow business solutions using the engineering expertise of Eastern Europe.