Position: Customer support manager(night shift)
Company: OxGaming
Category: Support
Experience required: 1y
English level: intermediate

OX Gaming offers a wide range of cutting edge products and flexible gaming solutions.

We are focused on optimizing the performance of our partner gaming operators through leading information services, automation and best-of-breed management tools.

We are looking for a talented person to hold a position of Support manager.

﻿Responsibilities:﻿
﻿﻿
-    Monitoring, performance testing and testing of the new functionality used;
-   Diagnostics and solution of user problems when working with the software used;
-   Service tickets from JIRA service desk portal;
-   Ability to learn quickly and work as a part of a team;
-   Prioritizing user requests;
-   Providing individual solutions for customers based on their business needs.


﻿Requirements:

-   a challenging and inquiring mind;

-  attention to details and tenacity;

-    quick logical thinking;
-    sociability, communicability;
-    ﻿﻿﻿intermediate level of English with good communication skills to chat quickly. 

Working conditions:

Working hours: Mon-Fri,  18:00-03:00. Taxi compensation at night.

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