Position: Training developer
Company: OnApp
Category: Support
Experience required: 2y
English level: upper

The Training developer will define and implement training programs for Virtuozzo. In this role you will be part SME (subject matter expert), part educator. On this position, you will be preparing training materials for partners and customers, to make them comfortable with virtualization software products they have purchased and enable them to deploy, implement and operate our platforms to enable business success.


What you will do:

- Leverage your technical skills and knowledge and to scope and prepare lessons plans and content (80% self-study, 20% interacting with participants)
- Work with R&D, Marketing, and Sales teams to gather requirements for training courses
- Prepare courses and lessons for publication on LMS (Learning Management System)
- Publish and maintain courses and lessons on LMS (content and parameters only, LMS maintenance is not required)
- Facilitate in mixed learning classrooms – interact with course and lessons participants through Slack, email, and Zoom
- Collaborate with other educators across the organization Product Management, R&D, Support team, Sales team


What we offer:

- A position that will allow you to focus your technical skills and experience towards helping others to be more productive, and successful.
- Option to expand your knowledge of technologies that comprise Virtuozzo, Jelastic, and OnApp product portfolio
- Express yourself in creative ways: writing lesson texts, preparing diagrams, working with a motion designer to implement your vision of helpful, effective training materials


Requirements (must have)Technical skills:

- Linux: Basic level experience in any mainstream distribution, Red Hat/CentOS 7,8
- Network: understanding of core subnetting and routing
- Virtualization: understanding in single-host virtualization solutions administration
- Storage: basic understanding of vendor solutions (NAS/SAN/Hybrid) and software-defined-storage solutions (like Ceph, Nutanix etc.)
 

Education skills:

- Identifying skill sets required
- Researching topics with subject matter experts
- Developing lesson plans and content (text, scripts, basic diagrams, exercises)
- Developing assessments (quizzes, homework, exams)
- Leading in instructor-led classes
- Facilitating self-study classes

Soft skills:

- Compassion
- Patience
- Public presentation skills
- Competent and confident speech
- Accurate and confident spoken and written English


Requirements (Upsides - will be a plus):

Technical skills:

- Experience with Virtuozzo, OnApp, Jelastic or Content Delivery Networks
- Linux: SysOps level in any mainstream distribution, Red Hat/CentOS 7,8
- Network: experience with OpenVSwitch
- Virtualization: single-host virtualization solutions administration; PSBM, OpenVZ, Virtuozzo, QEMU/KVM-based hypervisors
- Storage: hands-on experience with vendor solutions (NAS/SAN/Hybrid); experience with software-defined-storage solutions (like Ceph, Nutanix etc.)


Language skills:

- Business professional in English (spoken and written)
- Other languages are a plus


Additional Benefits:

- Health insurance and additional funds for preventative care.
- 20 working days paid vacation, paid sick leave.
- Free English classes (online /offline).
- Mental health program.
- Sports activities compensation.
- Free daily lunch, drinks, and fruits.
- Budget for additional education (training, courses, books, etc).
- Additional refunds for using your own laptop.
- Always loaded with tons of interesting tasks where you can challenge and bring yourself and a company to a whole new level.