Position: System analyst
Company: Softengi
Category: Business Analyst
Experience required: 2y
English level: upper

Requirements:

At least 2 years on the relevant position;
Experience in supporting customer service software systems (CRM) and / or web systems;
Knowledge of programming / scripting, SQL, service and interaction with the customer, knowledge of Windows and Linux systems;
Experience in building high-quality IT processes, quality monitoring systems;
Technical English.

Desired:

Project management experience, experience working with various IT manufacturers; 
Experience in supporting, implementing and administering crm / callcenter / web systems, developing software solutions, strong knowledge of Windows and Unix systems administration, understanding and knowledge of application level protocols;
Experience in building high-quality IT processes, quality monitoring systems.

Responsibilities:

*Introductory analysis;
*Communication on architecture, support of an integration ticket;
*Development of technical specifications for the interaction of systems;
*Preparation of technical specifications for the contractor to integrate;
*Documenting tasks for the contractor;
*Display control as agreed.

Softengi Benefits

-Friendly team-
-Innovative projects-
-Convenient environment-
-Development & career-
-Flexible hours-
-Competitive salary-
-Medical insurance-
-Performance reviews-
-Legal support-
-Shuttle buses-
-Corporate events-
-Comfortable facilities-