Position: Customer Support with knowledge of Czech
Company: CLARYFI
Category: Support
Experience required: no_exp
English level: upper

**Job Title:**
Customer Support with knowledge of Czech.

**Company Overview:**
We are looking for talented individuals to join the Customer Support team, providing the highest quality support and problem-solving for customers integrated into our platform.

**Job Summary:**
The position offers a convenient work schedule and an opportunity to practice English and improve communication skills. We are seeking an individual interested in long-term cooperation, willing to respond to customer requests, and collaborate with the team to solve product problems. An analytical mindset and creative approach will comein handy.

**Responsibilities:**
•Communicate with customers through tickets and chats.
•Make records about customers in CRM and Google Sheets.
•Consider complaints.
•Report technical and other problems to your manager.

**Requirements:**
•Experience in operating or supporting a 24/7 high-availability service/platform.
•Excellent communication skills.
•High level of spoken and written Czech.
•Be able to work day and night shifts.

**Benefits:**
•Official employment and good remuneration (competitive salary).
•Teambuilding (Summer party, Christmas party, Friday Board games).
•Paid vacation in the amount of 20 working days, 12 paid public holidays and 12 paid sick leave.
•Great career growth.
•Friendly and professional team.
•We order lunches for the team.
•There is no official dress code.
•Constant support and mentoring from the management.
•Bonuses for inviting friends.