Position: DBSS IT Operations Manager
Company: KYIVSTAR
Category: Other
Experience required: 3y

For the period of quarantine Kyivstar continues his work and takes care that our clients keep in touch with their relatives and friends, being duly provided with high quality information. Our activity hasn’t stopped and most of our employees work remotely. During this complicated period we conduct job interviews online, make job offers and arrange remote working mode for our candidates.  
Stay at home and we will take care of your job interview, making it comfortable and safe!

Kyivstar is looking for DBSS IT Operations Manager. 

DBSS IT Operationa Managers function is intended to act as a Single Point of Contact ("SPOC") to other Kyivstars functions and BSS 3PP providers. Main functions is supervision of Digital Managed Services and control of KPI/SLA fulfilment. Helping to solve administrative and technical issues. Design the processes & tools to meet Business expectations. The candidate should also have processes (ITIL, eTOM) knowledge and hands on experience as technical support engineer.

We offer: 
-A unique experience of working the most customers beloved and largest mobile operator in Ukraine. 
-Real opportunity to ship digital products to millions of customers 
-To contribute into building the biggest analytical cloud environment in Ukraine 
-To create Big Data/AI products, changing the whole industry and influencing Ukraine 
-To be involved in real Big Data projects with Petabytes of data and Billions of events daily processed in Real-time.   
-A competitive salary. 
-Great possibilities for professional development and career growth. 
-Medical insurance. 
-Life insurance 
-Friendly & Collaborative Environment
 
Requirements: 
- Experience on similar (IT support/development) position from - 3 years, experience in operations/services environment
- Understanding of Telecom Business Support Systems (BSS)
- Should have working knowledge in technical areas like GSM, Billing, CRM, Web portals, Oracle, MySql, Java, Perl, IP networking, client server concepts, data migration fundamentals, Clouds and micro-services, e.t.c..
- Perfect troubleshooting and analytical skills, ability to "get things done"
- Good written and spoken English