Position: Sales Manager
Company: Global Mediator
Category: Sales
Experience required: 5y
English level: fluent

Requirements
• 5 years successful experience in IT or other companies in B2B industry with international exposure and understanding of complex services
• Entrepreneurial drive and ability to navigate in unknown, to act in international company with different stakeholders
• Strong ability to think strategic and make things happen
• Highly self-motivated and forward-thinking person who is always asking questions to challenge convention
• Strong ability to identify development opportunities contributing to innovative and profitable B2B business
• Advanced user of CRM systems (CRM Dynamics is a plus)
• Great networker, easily building trustful relationships
• Team player but with ability to work autonomously without direct supervision
• Experience with breaking down a strategy and creating sales roadmap deliveries, with clear indicators of bottlenecks and stakeholders.
• Able to execute, organise, coordinate and follow-up on project plans
• Excellent communication, interpersonal and presentation skills
• Ability to learn fast and be responsive to new ideas/trends/best practices
• Initiative and proactive approach with dedication, passion for details
• Fluent/Advanced level of written and spoken English

We offer 
• Various kinds of challenging projects from EU customers
• Learning opportunities (Certifications, trainings and internal knowledge-sharing culture)
• Professional growth in the strongest NAV/BC team
• Scandinavian management style, collaborative work environment within flat organizational structure and friendly atmosphere
• A competitive package (including medical insurance and English lessons), solid PE administration and flexible working hours

Responsibilities
• Together with CEO, COO, and Marketing design and implement a plan that expands company’s customer base, ensure a stronger market presence in the less explored areas of DACH and Benelux for all company services.
• Help develop a new business area using digital sales (especially LinkedIn and Xing) for building our Power Platform practice — as PP and Customer Engagement is closely linked, some focus on CE is expected to be needed.
• Plan, execute and follow up on all activities within the areas of sales of the above products and services, defining and setting up digital sales channels from scratch in close cooperation with marketing.
• Maintain the CRM-database active and updated, reflecting all sales activities on Accounts and Contacts. Set an accurate pipeline in action. Prioritize pipeline actions and proposal response. Develop sales KPI for CRM and reach them on monthly basis. Eliminate the term “Forgotten Accounts” (perspective Accounts without activity for the last 6 month) from our corporate CRM.
• Proactively handling all sales enquiries to maximise customer retention. Handling outbound messaging, inbound leads, enquiries and generating additional revenue via direct messaging via LinkedIn and email.
• Together with CEO, COO and Delivery Manager work through the entire selling process including qualification, questioning, negotiating, and closing deals. This includes assisting with establishing the routine of customer cards for existing customers.
• Coordinate with different functions/departments, assist CEO, COO and Delivery manager for generating further business opportunities from existing Accounts.
• Create an easy, effective, and smooth customer journey for new sales directions.
• Build and promote strong, long-lasting relationships by partnering with sales affiliates as well as customers and understanding their needs.
• Actively participate in defining the strategy for digital sales, as well as tools for implementation, to build out and maintain Global Mediator’s sales online presence, this includes networking with potential customers in target LinkedIn groups and pre-sales activities on LinkedIn, company’s presence on all professional web directories etc.
• Support the work of executive managers directed at maximizing company profits through carrying out market research, competitive analysis and coming up with product/service improvement suggestions.