Position: Business Process Manager
Company: Mindy Support
Category: Business Analyst
Experience required: 3y
English level: upper

Mindy Teams (www.mindy-teams.com) is a part of the international brand Mindy Support (BPO market leader in Ukraine, Artificial intelligence and Machine learning) with over 2000 people in 5 offices across Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing support, and a lot more.

We invite Business Process Manager to join our Headquarters team in Kyiv to improve corporate performance by optimizing and managing the business process of our company.

You will:
- Design, develop, implement, control and monitor business processes within our company;
- Map existing process, design new ones and implement them into our BPM system;
- Analyze information, collect data, research processes, and participate in meetings with other departments;
- Ensure that business process outcomes are in harmony with company goals;
- Bring innovation into business processes with the aim of positively impacting the results obtainable from the business process;
- Engage team to implement and follow processes.

Requirements:
- Previous experience with the same responsibility zone or position;
- Ability to design, carry out analysis, and model business processes;
- Ability to establish and govern business process towards excellence performance;
- Must have a business view and vision of the big picture;
- We expect you to react very fast to rapid changes;
- Strong communication skills;
- Familiarity with BPM tools;
- Strong analytical and critical thinking;
- Upper English would be an advantage;
- Previous experience with ISO 27001 and ISO 9001 would be a great advantage.

We offer:
- Attractive salary and bonus structure;
- Medical insurance after trial;
- Possibility to play a leading role in company's development;
- Pleasant and professional atmosphere;
- Great and energetic team;
- Regular corporate events and outings;
- Modern office with tea, coffee, cookies, and big summer lounge zone

Be part of the most innovative and professional environment where every day you have the opportunity to work with cutting-edge technologies.

More about team life Mindy Teams:

Instagram www.instagram.com/mindy_teams_kyiv
Facebook www.facebook.com/MindyTeams