Position: Senior HR Business Partner
Company: Customertimes Corp.
Category: HR
Experience required: 5y
English level: upper

**As a Senior HR Business Partner, you will:**
• Build a strategic partner relationship with all levels of management and employees in the Delivery organization that you support.
• Partner with Global Head of Delivery to build an efficient HR environment
• Provide consultation and strategic counsel to Delivery leaders on HR best practices to optimize business outcomes
• Reinforce leadership development
• Handle the employee relations withing the Delivery organization on cross-location level
• Drive the employee lifecycle in partnership with Business HR Team and 
Learning and Development Team
• Collaborate with TA team to ensure the successful onboarding experience to new hires
• Work hand in hand with Employer Brand and Communications team to keep and grow the internal brand among employees
• Identify high-performing and high-potential employees and advise Heads of Delivery the strategy and action plan to ensure their development within the organization and retention if the case.
• Support various HR projects and initiatives within on cross-location level
• Act in different roles to make an impact in the fast-growing and dynamic organization:

Strategic Partner
• Ensure the strategic relationship between human resource management and core business values
• Track and analyze the HR metrics and their correlation to business success
• Deal with business challenges

Change Agent
• Serves as a transformational leader for the organization by leading a change
• In collaboration with the HR Centers of Excellence, initiate changes in different HR processes and policies based on business needs and challenges
• Partner with Head of Delivery to improve the people management environment and help the employees to navigate in a fast-changing environment

Employee Advocate
• Translate the feedback and message from employees into the business language and act as a chain between the employees and the business
• Support business leaders to design and build an environment where employees are enthusiastic and dedicated to their job
• Conduct team facilitation/group and 1×1 discussions to achieve synergy through the involvement of team members in decision-making
• Evaluate, mitigate, and raise to leaders the risks in people management-related areas
• Mitigate and manage the conflicts in the organization supported or between different stakeholders

HR Expert
• Maintain up-to-date knowledge of HR practices, strategy and technologies
• Investigate and propose HR solutions to solve business challenges

**We’re looking for you with:**
• Proven experience as HR Business Partner incorporate
• University degree in HR, Psychology, Business Administration, or related field
• Advanced English, written and spoken
• General knowledge of project management (SCRUM, PMBOK are the words that say something to you)
• Ability to diagnose issues in a qualitative and data-driven approach
• Ability to provide coaching, feedback, and facilitation
• Ability to make an impact, persuade and build trust with both employees and business leaders
• Hands-on attitude
• Professional Certifications like CIPD, SHRM (as a plus)
• Experience to working in a cross-location team (as a plus)

What you will get from us:
— A developed grading system for your individual growth;
— Well-established processes and loyal management;
— Flexible work schedule;
— A lot of corporate webinars/workshops/etc.
— Regular compensation package reviews
— 20 working days paid vacation leave, 15 working days of paid sick leave with a certificate and 5 working days of paid sick leave without a certificate.
— Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate)
— Certification coverage and support for participation in specialized events (webinars, conferences, training, etc.)
— Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company (online with presents)
— Office or remote or mixed types of work
— Free English classes in the office
— Convenient office location in the center