Position: Customer Support Specialist
Company: Llama app
Category: Support
Experience required: 1y
English level: fluent

Our small startup team creates beautiful and high-quality Health & Fitness apps. Proven by over a million people all around the globe.
Looking for a Customer Support Specialist who wants to make our users happy.

✅ **WHO WE’RE LOOKING FOR?**
- iPhone user
- Advanced English level
- Excellent communication skills/clear articulation of thoughts
- Experience in Customer Support
- You are a great logical & creative thinking person
- Super organisational skills
- Problem-solving/Troubleshooting
- Ability to be a real team player

✅ **WHAT YOU'LL BE DOING?**
- Collect and prioritise customers’ feedback
- Communicating fixed issues back to users
- Respond promptly (within 24 hours) to customers questions, complaints and requests via email
- Monitor and answer user reviews in the App Store

✅ **CONDITIONS:**
- Part time
- Remote work
- Experience in working within various international markets
- Friendly and professional team
- Work in employee time zone

🔥 If you are interested in this vacancy and ready to pass required tests in written English proficiency, please send us your resume with a separate cover letter.

✌️ **Good luck!**