Position: Helpdesk Engineer/ Microsoft 365 Administrator
Company: Avenga
Category: Sysadmin
Experience required: 1y
English level: intermediate

We are looking for a skilled IT Helpdesk Engineer with a background as a Microsoft 365 Administrator to provide support for computer hardware, operating systems, or enterprise application software.

**Location: Lviv, Ukraine**

We are seeking an energetic person with strong interpersonal skills and a desire to grow up with a professional team. 

**This is your mission:**
 - Setup user workspace;
 - Install standard software on user’s computers;
 - Assemble computers;
 - Maintain issues in the ticketing system with user’s computers and provided hardware;
 - Administer user accounts by ISO27001 recommendations;
 - Perform regular office IT equipment checks;
 - Resolve users IT requests;
 - Fulfill the requirements of Information Security Management System Policies.

**What you bring along:**
 - 1+ year of experience in a similar position;
  - Experience with administration of Office 365 services;
 - Knowledge and experience working with Windows 10, Linux (Ubuntu), and macOS;
 - Knowledge of Azure;
 - Basic understanding of network protocols and services;
 - Experience with Google Workspace, Slack, Active Directory, monitoring tools (Zabbix, PRTG, Splunk), Jira, SharePoint, and Zoho;
 - English – Intermediate.

**Your benefits:**
 - Flexible remote policy;
 - Reimbursement of education and certification;
 - Medical insurance and sports services compensation;
 - Paid out-of-reach, sick days, and public holidays;
 - Language school on site; 
 - Accounting and legal support.