Position: Tech Lead Customer Support Engineer (L3)
Company: Edvantis Software
Category: Support
Experience required: 5y
English level: upper

Since its founding, our Client has been helping its partners meet the energy needs of today while building solutions for the problems of tomorrow. Technology designed by innovators, for innovators. They have grown inorganically through acquisitions and organically through product innovation. 

Client from USA.
Working schedule: 10:00 -19:00 (there are options to choose from)

**Project Technology stack: **Databases & T-SQL, Python (PySpark, Pandas, Prefect, Github Actions, Backend Services), Terraform (AWS, Databricks, Data Lake), Mongo, NoSQL, etc.

**Responsibilities:**

Run support team, schedule shifts, monitor performance, help solve issues.

Your team will have the following responsibilities:
Migrate Pipelines Data
Backload DBs, ETL
Scrapers: clean up, Update missing file, move to Nomad
Docker & Jenkins set up
Investigate DBs, Provide analysis of client needs and integration recommendations
Conduct data management and data mapping workshops as related to the proposed solution
Working closely with project team members to deliver the solution
Working cross-functionally with several teams including the product teams, implementation teams, professional services teams in order to collaborate on improvements in delivering solutions to clients

**Requirements:**
5+ years of relevant experience
Experience with databases & T-SQL (relational, queries, joins, procedures, performance)
Experience with C# (C Sharp as scripting task in SSIS)
Experience with Amazon Web Services (AWS), Azure
Knowledge of SQL Server database management and administration
Performance tuning
Knowledge of Database backups/restoration
Web-based Request/Response cycles
Experience with Synchronous and Asynchronous communications
Data management and mapping
Enterprise software such as ERP, Financial, CRM, HR
English level – Upper-Intermediate or higher

Will be a plus:
Knowledge of Dell Boomi, Cloud & SaaS
Microsoft certifications
Experience with SQL Server, SSRS, SharePoint, Oracle, Exchange, Active Directory, Regular Expressions

**We offer:**
Career and professional growth
Competitive salary
Friendly and highly professional teams
Big and comfortable office, own parking area, restaurants nearby
Medical insurance coverage for employees (Сovid-19 included), plus an option for family insurance coverage at a corporate rate
Paid 12 sick leaves and all holidays
Paid 18 working vacation days
English/German language courses
Comfortable office facilities (coffee/tea points)