Position: Sales Operations Manager
Company: opinov8
Category: Sales
Experience required: 3y
English level: upper

WE BUILD
This role is important to maintain sales efficiency, by ensuring swift, accurate order processing and completion of tasks that keep the sales organization selling. You will be responsible for the daily administration of tasks associated with the sales order preparation department, sales department event planning, CRM management and the various tasks.

BEING PART OF THE TEAM

Operational sales management across all revenue lines:
- Pipeline monitoring and follow up on sales force
- Benchmarking sales funnels
- Lead acquisition: sources and costs
- Customer acquisition: costs
- Conversion rates
- Profitability per client / client break even
- Sales activities ROI
- Sales Key Performance Indicators
- Forecasting, results vs budget/forecast/targets

Ensure supporting tools – CRM etc:
- Roadmap and business specification for the systems in order to fulfill all sales needs, working with BPA group

Sales reports and dashboard:
- Designing and executing periodical sales related reports for different focus groups
- Developing online dashboards for consolidated data view, working with BPA

Sales Revenue and Cost Budget:
- Develop format to track ROI on revenue generating units / departments
- Compiling figures and working with FD on controlling sales related expenses

Documentation, training, support:
- Assisting business process group to establish and execute document sales procedures
- Support management and executive group for sales related data

Defining elements in the strategic planning of go to market:
- Understanding market sector attractiveness for Opinov8 Portfolio
- Talk to clients, industry advisors (e.g. Gartner, Forrester)
- Sales transformation and optimization – long term and short term initiatives

POWER YOU BRING
- Proven work experience as a Sales & Operations Manager or similar role
- Client focus approach
- Exceptional communication and people skills
- Familiarity with business and financial principles
- Previous experience with business data analysis / reporting highly preferred
- Excellent time management skills, with an ability to consistently meet deadlines while working independently on multiple projects
- Upper-Intermediate English level