Position: Customer support representative
Company: One Logic Soft
Category: Support
Experience required: no_exp
English level: upper

Hard-skills:
◾ B2 upper-intermediate written and spoken English;
◾ Experience in online technical support;
◾ Proficiency with web systems and software;
◾ Conversational Spanish would be a plus.

Soft-skills:
◾ Multitasking, organisation;
◾ Time management;
◾ Competent speech;
◾ Responsibility.

We offer:
∘ Ability to work remotely or in the office;
∘ Office in Kiev, five minutes from Shulyavka;
∘ We provide equipment for work;
∘ Schedule: 8-hour shifts: 2 days/2 days off/2 nights/2 days off;
∘ The official employment;
∘ Sick leave, holiday in accordance with the legislation of Ukraine;

Your daily tasks include:
∘ Supporting users with emerging user problems and identifying solutions;
∘ Analyzing the priority and importance of problems;
∘ Communicating with the development team and reporting to the relevant departments;