Position: Support Engineer
Company: Unitask Group
Category: Support
Experience required: 1y
English level: intermediate

Required skills

We expect that you have:
* 1± year experience at one of the following Support/Integrations/Business analysis/QA/BI/work with any ETL/ESB/IPASS system.
* Good knowledge SQL language
* Knowledge and experience working with Webservices Rest & Soap
* Experience building and working with Json, XML
* Knowledge at least of one of the databases such as MySQL, MS SQL, Oracle, or any other RDBMS
* Knowledge and work with Salesforce/NetSuite — iis an Big Advantage.
* Knowledge and skills in development (Knowledge of C#/.Net or any other languages) Advantage
* Proven ability to handle multiple complex technological time-sensitive projects under competing deadlines
* Basic administrative knowledge of Windows Server OS (both local and cloud: Azure/AWS).
* Ability to comprehend and manage configuration files, log files, diagnostic tools, software versions, etc

As a plus

We consider a plus:
* Bachelor’s degree or higher in Computer Science or related technical field;
* Experience with Salesforce, NetSuite, Priority, and other ERP/CRM systems;
* Basic knowledge of C# and .Net;
* Experience with ZOHO Desk and Intercom customer service software;
* Experience in troubleshooting cloud products or working in a SaaS/PaaS environment;
* Good understanding of software development process and approaches

We offer

Working in our dynamic environment you will get freedom of action, trust of management and the ability to implement projects from “0” to output to production

Also:

* Challenging tasks
* Opportunity to learn new approaches in a highly-demanded cloud technologies
* Career growth
* Paid vacation (20 working days per year)
* Paid sick leaves
* Fixed working hours
* A friendly team of experts who inspire and support you

Responsibilities

Your day-to-day activities will include:

Working with customer’s requirements and their business processes
Providing guidance on integrations with the IConduct platform
Investigation and recommendations on technical design, integration architecture, and solutions
Setting up integration processes with IConduct based on customer’s needs
Developing and introducing ideas for IConduct improvements