Position: Tableau Engineer/Systems Administrator
Company: Augment
Category: Sysadmin
Experience required: 5y
English level: fluent

Our **American outsourcing company Augment** is looking for **Tableau Engineer/Systems Administrato**r for the US Project to work fully remote. **English** communication skills are important and should be minimum **B2+ level (upper-intermediate) and higher.**

REQUIRED QUALIFICATIONS:

· **4+ years of equivalent work experience**

· Must have working Knowledge of **Infrastructure Security best practices**

· **Disaster Recovery** process review and testing preferred

· Alteryx Server Administration is a plus

**Enterprise Tableau Administration/ Architecture – Required L3**

· Tableau server application support, administration, monitoring, and troubleshooting in a production environment

· **SQL and Relational Databases**

· **Windows Server Administration, Java Development, PowerShell or Ansible Scripting, Network Debugging, Unix Administration**

· Manage ticket queues and resolve or escalate issues from Business and IT teams

· Installed Tableau environment in a large enterprise environment

· Yearly upgrades of non-prod and prod environments

· Gather data pertaining to customer needs, and utilize to identify, predict, interpret, and evaluate requests and problems

· Maintain, monitor, troubleshoot, and improve reporting and analytics

· Review and resolve issues related to Tableau servers running both core-based and user-based licensing models

· Ability to write clear and precise technical documentation

· Create and document processes for new and existing task

· Analytical problem solving

**Tableau report and dashboard design and development – L2**

· Cognos Systems Administration – L2

· **Cognos server application** support, administration, monitoring and troubleshooting in a production environment

· Installed Cognos environment in a large enterprise environment

· Yearly upgrades of non-prod and prod environments

· **SQL and Relational Databases**

· **Windows Server Administration, Java Development, PowerShell or Ansible Scripting, Network Debugging, Unix Administration**

· Manage ticket queues and resolve or escalate issues from Business and IT teams

· Gather data pertaining to customer needs, utilize to identify, predict, interpret, and evaluate requests and problems

· Maintain, monitor, troubleshoot, and improve reporting and analytics

· Ability to write clear and precise technical documentation

· Create and document processes for new and existing task

· Analytical problem solving

Primary Support Duties:

· Analyze, troubleshoot, and resolve failures; provide clarity with in-depth data research; implement fixes

· Strong analytical problem-solving abilities with system administration experience using Tableau, Tableau Reports, and Dashboard design and development

· Collaborate with teams across IT to resolve complex issues and provide optimal solutions

· Increase proficiency and scope of involvement in all activities through guided and self-initiated learning

· Provide technical leadership, consulting, best practices, and mentoring to other teammates

· Develop and update documentation, technical procedures, and knowledge articles

· Clear communication skills both verbal and written, and the ability to integrate within a diverse team of varying skill sets and personalities

· Requires after-hour, weekend, and on-call support