Position: Site Reliability Engineer PokerStars
Company: SD Solutions
Category: Sysadmin
Experience required: 3y
English level: intermediate

On behalf of PokerStars, SD Solutions is looking for a Site Reliability Engineer to help monitor, diagnose, triage, debug and support production issues. You will be playing a key part in the operations and support of Flutter International Marketing Technology solutions diagnosing and resolving application issues to ensure optimal performance and usability for our players and system users.

**Profile and Experience:**

3+ years industry experience providing support to a variety of software applications, particularly (but ideally not limited to) gaming applications.
Diligent attention to detail coupled with thorough analysis, judgment and problem-solving skills.
Detail-oriented, highly motivated individual who can work on multiple tasks simultaneously and context switch seamlessly.
The ability to work under aggressive timelines and manage competing priorities.
Highly proficient in logging and monitoring tools (Grafana, Prometheus, Kibana, Splunk, ELK).
Strong oral and written communication skills
Fluency in the English language
**Job Responsibilities:**

collaborate with other teams to assist, troubleshoot, debug and support production issues.
develop and maintain rich instrumentation to proactively monitor and alert for thresholds or defined health checks.
work professionally with 3rd party vendors to have application issues fixed and long-term visions implemented.
lead and influence cross-functional teams to promote operational excellence, suggest best practices for site reliability and be a driver in our dedication to continuous improvement.
be responsible for the creation of software operations and support related documentation.
acquire strong domain knowledge of complex systems, both front end and back end, in order to research, recommend and coordinate software development, configuration changes.
make disciplined technical decisions and suggestions that are communicated to stakeholders clearly and in a timely manner.
**The Group**

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.