Position: Technical Customer Support
Company: Devloop
Category: Support
Experience required: 2y
English level: intermediate

We are looking for a dedicated Technical Support Engineer (f/m/d) handling critical and challenging tickets requiring expert technical knowledge.

Your Background
•Have completed IT training (HTL, studies in the field of IT) and have good knowledge of the automation of IT processes as well as enterprise IT infrastructure
•Have first experienced in technical support or related fields
•First scripting language experience (ideally powershell)
•Solid understanding of an object-oriented programming languages
•A good understanding of the functionalities of databases
•Are able to communicate clearly and to work autonomously
•Think about solutions, not problems
•Are an open personality with a growth mindset and willing to work in a fast-paced start-up environment
•Good English

What we offer:
•remote work
•Work schedule: full-time Monday-Friday 9:00-18:00
•Specialized training as needed;
•Opportunity for professional growth
•Interesting projects.