Position: Manual QA Engineer
Company: Sisense
Category: QA
Experience required: 1y
English level: intermediate

The Professional Services Engineering team is at the forefront of some of the most critical projects being executed at our largest customers. The team’s core mission is to enable our customers by extending the Sisense technology platform and building new, and exciting visualizations. Our work focuses on customer consultancy and touches both the front-end and back-end of the product.

We are looking for a talented and experienced Quality Assurance Engineer who is interested in an exciting and challenging role combining both technology and business challenges. The ideal candidate must be passionate about delivering high-quality products and working with our customers face-to-face and being able to work in a highly agile environment with frequent priority changes.

**List of key responsibilities:**

- Design & execute test plans for a wide range of premium plugins developed by Professional Services Team
- Take responsibility for reproducing, analyzing, and solving customer issues
- Test the performance, stability, and usability of custom solutions developed for specific customers
- Cooperate with PO on complex analytics projects on massive amounts of data
- Be a proactive team player and work with a great team of QA and developers & report to QA Team Leader

**How You’ll Ramp:**

**By Day 30...**

- You will meet your colleagues (QA and DEV teams) and understand what they are working on
- You will learn about the Sisense product both from the FE and BE sides
- You will learn about methodologies and approaches applied in our team
- You will have a strong understanding of the product structure and areas of your responsibility
- You will work on creating test cases for our projects
- You will join customer-facing calls to troubleshoot issues

**Day 60...**

- You will be involved in all stages of the development life cycle
- You will work to maintain sprint issues, develop test documentation with test design techniques for new features, based on the requirements
- You will lead your first customer-facing calls to troubleshoot issues yourself
- You will actively participate in regression testing to ensure that release criteria are being held

**Day 90...**

- You will be familiar with most of the projects the PSE team is working on
- You will work closely with the automation team to assist them with troubleshooting their test scenarios that failed
- You will work with customer’s escalations to provide consultations and do post-analysis activities

**WHAT YOU’VE ACCOMPLISHED... SO FAR:**

- You have strong English communication skills
- You have an analytical mind and excellent problem-solving skills
- You’re a good team player, motivated to develop and solve complex tasks
- You have at least 1,5 years of commercial experience as a QA
- You are experienced in creating and executing test cases
- You have experience working with JIRA, TestRail, and Confluence
- You have experience with source code management tools (git)
- Working with Linux based systems

**Why You Should Join Our Team**

- **We live our values.** We care about each other, the technology we create, and the customers we support. We know we’re constantly learning and improving, and look forward to sharing insights and techniques with each other.
- **We have interesting customers.** We support the Red Cross with dashboards about supplies, help a suicide prevention hotline with SQL+Python ML analysis, and enable Tinder to make better matches.
- **We are our own customer.** We’re heavy users of the features we build and have an intuitive understanding of what makes data teams so special and successful.
- **“You have unlimited questions remaining”** is core to our team’s philosophy. We are excited about learning and sharing together, and work hard to make sure that everyone is set up for success.

**Our benefits:**

- We’re all working remotely now. However, a new office with a superior view is waiting for us when life gets back to normal. You will be allowed but not obliged to visit the office in a hybrid model.
- We hire only people we trust. All Sisensers join the company without a probation period.
- We believe all Sisensers should be owners in our company’s success. We grant all employees stock options that start vesting on Day One.
- We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
- We support professional growth with corporate English courses, training, professional certifications, and so on.
- We care about each other. All team members have an extended medical insurance package and additional COVID-19 coverage.
- We provide Sisensers with a sports reimbursement to support physical fitness and mental wellbeing.

**About Us**

- We are a radically innovative BI company focused on redefining every aspect of business analytics.
- We’re an industry leader with more than 2,000 global customers, including Expedia, Flexport, Nasdaq, GE, Philips & Tinder.
- We’ve been recognized as a leading visionary in Gartner’s Magic Quadrant for Analytics and Business Intelligence.
- We’re onboarding rapidly! We have over 750 employees with offices in Kyiv, San Francisco, New York, Tel Aviv, Scottsdale, Melbourne, Tokyo, and London.
- We believe strongly in a data-driven approach to all that we do. We’re constantly measuring and optimizing everything about the business.
- We’ve been recognized by Comparably, Glassdoor, and Best Places to Work for our amazing company culture.