Position: Application Support Engineer
Company: ThingsBoard, Inc.
Category: Support
Experience required: 1y
English level: upper

ThingsBoard, Inc. is a US corporation founded in 2016 with RnD center in Kyiv, Ukraine. We are the main contributor and maintainer of the ThingsBoard open-source IoT Platform. We deliver and constantly improve scalable, robust, and affordable IoT Platform that dramatically reduces time-to-market for life-changing IoT solutions. We also help companies to deliver great IoT products based on ThingsBoard.

Requirements:

Application installation/upgrade procedures;
Application support;
Skillset for L2 application support and SLA management;
Ability to run SQL/CQL statements to extract data and make config changes on DB as and when required;
Creating docs in Knowledge Base;
English — good written and verbal skills;

Would be a huge plus:

Experience with the NoSQL DBs;
Experience with HTTP(S)/MQTT/TCP/UDP;
Any experience with logical chain creation.

We offer:

Working on an open-source IoT platform that has thousands of installations all over the world and 12000+ stars on GitHub;
Modern cutting-edge development stack;
A high-professional team without bureaucracy and management overhead with 13+ years of experience;
Career growth opportunities and regular salary review;
Full-time office work with flexible work hours;
Medical Insurance;
Free English classes;
Comfortable office and fridge with free beverages. Our main office in Kyiv is now closed for the safety of the employees. We have opened a temporary office in Yaremche.