Position: Supplier Onboarding Specialist
Company: X1 Group
Category: Support
Experience required: no_exp
English level: upper

**Requirements:**
— Exceptional verbal communication skill.
— At least Upper-Intermediate English and excellent communication skills.
— At least intermediate level of one other language: German \ French \ Spanish \ Italian.
— Proficient with Excel, comfortable with CRM systems or SaaS support software is a plus.
— Desire to focus on customer satisfaction and the customer experience, and a willingness to be its internal advocate.

**Responsibilities:**
— Increase supplier adoption through networking, calls and emails to customers worldwide.
— Become an expert on the company solution and onboard suppliers with varying levels of sophistication.
— Assist customers to navigate the technical aspects of the onboarding and sign up process.
— Identify and drive efficiency in the onboarding process and process improvements on an ongoing basis.
— Assist suppliers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period Day-to-day tasks and expectations.

**Our Offer**
— Competitive salary.
— Flexible working hours.
— Innovative and international fast-growing company, strong emphasis on a Positive Intercultural Environment and Diversity Culture.
— International working environment characterized by flat hierarchies, a great company spirit and an open feedback culture.
— Work remotely anywhere in Ukraine.

Benefits included:
— Health insurance with premium-level clinics.
— Sports reimbursement.
— English and German classes subscription at Lingoda.
— Annual education purposes budget.
— 20 days of vacation and 10 days of sick leave.

Our offer calls to you, but your level of experience doesn’t meet our requirements? If this job ad sounds super interesting for you — Please don’t hesitate to apply! For us, personality and cultural fit are more important than qualifications. We are aware that underestimation of one’s own abilities and impostor syndrome can hold someone back from applying.