Position: UX Researcher
Company: Insticator
Category: Design
Experience required: 3y
English level: fluent

**About the Role**

In our quest to lead the innovation on engagement and monetization tools for Publishers, we are launching exciting new products during 2021.
We are in search of an all-around UX research generalist, capable of gathering the relevant insights through the most appropriate methods, in order to de-risk and successfully launch our new product initiatives to market as soon as possible.
This position will support a dedicated product team with every aspect of product discovery and development, uncovering the crucial needs and behaviours of our user segments that we need to tackle to create a compelling and delightful product experience and acquire a solid and engaged user base.

**Why this is the position for you:**

- You will be involved in innovative product development projects.
- You will face a fast-paced, rapid-changing environment with lots of challenges and opportunities to test your skills.
- You will be fully accountable for your own projects and operate under strong support and flexibility to bring recommendations on the best approaches in each case.
- You will have a safe environment to experiment and grow and benefit from the internal design practices and processes that shape our strong Design culture.

**Responsibilities and Duties**

**Immediate projects**

- You will implement hands-on, multi-method research studies to help to de-risk a variety of new features and products for user engagement on Publisher’s sites.
- You will generate user-centred insights that will inform different aspects of our go-to-market plans, such as sales and product marketing content.
- You will help us accelerate and orchestrate research tasks required for our go-to-market plans to be successful.

**General Responsibilities**

- You will implement multi-method research studies, acting as a generalist and skillfully selecting the right approach for every situation.
- You will own research projects end to end, from recruiting participants, conducting moderated and/or unmoderated research, and analyzing results for insights. This is a very hands-on, high-accountability role.
- You will deliver insights that will impact the short and long-term roadmaps and go-to-market plans of our different product lines.
- You will socialize findings to other team members and the entire organization in creative and compelling ways, ensuring the information is readily available for all the teams that can benefit from it.
- You will partner with designers, product managers and engineers during different stages of the product development lifecycle to de-risk product decisions based on validated, user-centred insights.
- You will continuously remain up to date with leading industry literature on your field, as well as sharing this knowledge internally whenever possible.

**Qualifications**

**Professional competencies**

- 5+ years of experience working as a Design Researcher, User Experience Researcher, or similar titles.
- Experience on B2B2C products highly valued.
- Strong confidence and hands-on experience executing all relevant types of research: qualitative, quantitative, evaluative, exploratory and competitive.
- Developed sense for selecting the right research method for different types of hypotheses.
- Notable pattern-recognition skills, and the ability to synthesize insights into clear and actionable recommendations.
- Proven experience integrating the results of research into the broader product development process.
- **Excellent** English language.
- Excellent communication and presentation skills (interviewing participants, socializing findings, collaborating remotely with the team).
- Effective project management skills.

**Cultural competencies**

- Experience collaborating remotely (preferably with teams in North America).
- Demonstrated skills for collaborating effectively with researchers, designers, product managers and engineers.
- Ability to effectively manage several projects simultaneously.
- Skilled at receiving feedback, as well as providing it.
- Entrepreneurial & adaptable; great learning skills.
- Curious, research-minded, data-informed.

**Benefits**

**Design Culture at Insticator**

Design is a core element of our company product, communication and operations, and we are proud of how it manifests in different forms:

- We run our own custom formats for Design Sprints based on different types of design challenges
- We rely on design studios, design critiques, design reviews, retrospectives, and other formats for designers to come together and learn from each other
- We run weekly design reviews with our CEO
- We run Product Design closely to Product Marketing
- Custom career goals are encouraged for every designer, paired by coaching from Design Leadership and other stakeholders
- We have individual budgets for learning and access to resources
- Designers have daily contact with stakeholders in all departments, and the value of design is well appreciated by non-design areas

We offer a diverse package and the chance to grow financially with the company, including:

- Competitive Salary
- Health, Dental and Vision Insurance
- Annual Performance Bonus
- Stock options (so you have ownership in the company and benefit as it grows)
- Flexible work schedule