Position: Business Analyst
Company: CHI Software
Category: Business Analyst
Experience required: 5y
English level: upper

The CHI team is looking for a Вusiness Аnalyst.

**Location – Europe.**

**Responsibilities:**
• Identifying project requirements for optimization such as project requirements for automation integrating automated features into existing technical processes.
• Design and develop a proof of concepts, use cases as well as data analysis solutions.
• Designing and developing logical data models, that meet customers'/applications requirements.
• Searching for new ways of solving problems using the platform.
• Analysis and implementation of new solutions.
• Providing support and expert advice to the customer through consultation/business analysis.
• Holding meetings with the customer (end customer) to understand business processes
• Taking responsibility for a significant consultancy practice, proposals/sales to the customer over a wide range of topics.
• Supporting teams working in other domains to satisfy implementation or integration needs.
• Translating business needs and requirements into functional and non-functional requirements of the software.
• Writing detailed specifications of the system that fulfills business and technical requirements and serves developers.
• Creating requirements and detailed documentation.
• Provide streamline and help to the development team.
• Providing the approval for testing of functionalities and their recording in test and production environments.

**Hard skills:**
**• Knowledge of ServiceNow is a must**
• Knowledge of ITIL
• Knowledge of Agile and Scrum
• Knowledge of data modeling tools
• Ability to act as a bridge between the client and the developers
• Strong engagement, communication, and presentation skill
• Ability to apply applications knowledge to identify appropriate solutions
• Experience in Performing UML Design and Process flow diagrams
• Expertise in coding (JAVA Script, Angular JS, REACT) is an advantage
• Demonstrative experience in client-facing
• Minimum 5 years of experience in a client consulting/business analysis environment
• Excellent understanding of emerging service delivery solutions, technologies, and methodologies
• Fluent English
• German is an advantage

**With us you can:**

**Develop your technical knowledge:**
· Use the latest technologies;
· Participate in technical events and conferences (the cost is covered by the company);
· Regular tech talks and professional development.

**Improve your soft skills:**
· Build strong teamwork skills and become an essential part of dynamic teams;
· Improve your English in classes and speaking directly with clients;
· Increase your productivity and communication level via Scrum, Kanban, and Agile methodologies

**What do we offer?**
· Competitive compensation and benefits;
· Flexible working schedule;
· Remote work or work in one of our development offices;
· Covered rest period (20 business days+ 5 days-off);
· Professional growth: a variety of projects, regular technical events, mentorship;
· Free English classes (we have an amazing English teaching team);
· Speaking-club with a native English speaker;
· Truly friendly atmosphere and teambuilding.