Position: Customer support manager
Company: Partida
Category: Support
Experience required: 1y
English level: intermediate

Required skills:
- At least 1 year of Customer Support and/or Sales experience.
- Brilliant written communication skills (intermediate +).
- Empathy and understanding the client’s perspective.
- Confidence, tact and a persuasive manner.
- Good organizational and time management skills.
- Good 'people skills', for working with a range of colleagues and clients.
- A professional manner.

As a plus:
Previous work in IT field is a plus.

We offer:
🔥 Opportunity of relocating to Europe (Spain) and work in a cozy office near the sea.
🔥 Full-time position, but very flexible work schedule
🔥 Unlimited vacation and sick leave.
🔥 Full social package😃
🔥 Sessions with a corporate psychologist.
🔥 Job interview-based salary👛.
🔥 Friendly team members and open-to-everyone working environment🤘.
🔥 Work in high challenging and cool atmosphere.

Responsibilities:
- Develop trust and longterm relationships with clients.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.