Position: UX Researcher
Company: Reface
Category: Product Manager
Experience required: 2y
English level: fluent

Communicate with users day-to-day and find out new insights

**Workflow:**
•  **we use working processes.** There are no scrum masters. The team decides how to work and what technologies and approaches to choose
• **no micromanagement.** We have no time or desire for this
• **unlimited vacation time.** We trust each other
• now we **work remotely** and **smart**, instead of 9 to 5

**What will you do:**
•  conduct many, we mean, **MANY user interviews** in order to validate product hypotheses and collect users’ feedback on new feature releases
• continuously **recruit users** for interviews using various tools (in-app messages, screening questionnaires, direct messages)
• use various methods to collect users’ feedback: live interviews, (un)moderated tests, surveys, usability tests, social media, stores’ reviews
• effectively communicate the insights and findings to the team, so that they result in product improvements
• be proactive in finding new research ideas/methods
• stay on top of competitors’ activity. Knowing what they’re up to

**You:**
•  have experience in **UX Research for 2+ years**
• have **Advanced English**
• know how to **segment users** for interviews
• are experienced in working with analytics. You can figure out how to create a cohort, graph or dashboard
• know what a **hypothesis validation process** looks like
• know top 12 rules for **conducting user interviews**
• LOVE diving into the unknown. Working in a fast-paced and highly challenging environment doesn’t freak you out

**❗We’re not asking you to be a 100% empath or to love everybody. Just don’t be evil, rude, or selfish. And try to communicate with the team like a human being**
It’s important to us that the team feels comfortable around you!

**Hiring process:**
✅ Intro call with a Recruiter - ✅ Test task - ✅ Technical Interview - ✅ Final Interview - ✅ Offer

Don’t hesitate. Get in touch!