Position: Knowledge & Communication Manager
Company: iX.co
Category: HR
Experience required: 3y
English level: upper

Requirements: 
— 3-5 years’ experience designing and developing adult learning programs in tech organizations
— Previous corporate training experience in tech organizations is preferred
— Bachelor’s degree or equivalent work experience
— Strong knowledge of Confluence
— Exceptional written communication skills with the ability to produce top-level written documents
— Excellent presentation skills and a high level of comfort in front of groups
— Excellent communication skills and ability to work with employees at all levels within the organization
— Project management skills
— Ability to work under tight deadlines
— Willingness to learn new approaches and to learn quickly
— Knowledge of standard curriculum development tools
— Professional certifications would be a significant plus

Responsibilities: 
— Confer with department heads to align training needs to business initiatives
— Conduct needs assessments to determine training solutions
— Design, develop and conduct detailed training in various formats such as instructor-led training, virtual instructor-led training, e-learning, self-directed training
— Develop all training materials including detailed experiential learning plans, participant materials and e-learning programs
— Develop, update, organize internal learning resources, best practices, and guidelines in the software development field
— Promote internal team workspace (Confluence) and encourage knowledge sharing and collaboration
— Communicate new guidelines and best practices to stakeholders
— Deliver learning interventions that both engages the learner and produces desired outcomes using various learning delivery mechanisms/options and selected methodologies that could include a combination of lectures, simulations, technology-delivered training or e-learning, learning technology support tools, etc.
— Enroll trainees to the training programs, e-learning courses and monitor success
— Monitor the effectiveness of learning interventions by gathering data to answer specific questions regarding the value or impact of learning and performance solutions; focusing on the impact of individual programs and creating overall measures of system effectiveness; leverage findings to increase effectiveness and obtain desired results
— Plan and execute internal knowledge events: Lunch&Learns, Show, and Tells, etc.
— Establish mentoring programs
— Partner with external training vendors and technology platform providers
— Manage L&D budget
— Administer external training requests
— Work on multiple training projects
— Conducts satisfaction surveys and polls

We offer:
— Competitive salary and yearly bonus
— Medical insurance
— Fitness benefits
— Fully paid English courses and the opportunities to improve English skills by regular collaboration with native speakers
— Flexible working arrangements
— Weekly Happy Hours and regular team activities
— Work in a high-growth, energetic environment