Position: Senior Dynamics 365 CRM Administrator
Company: Edvantis
Category: Other
Experience required: 3y
English level: intermediate

We are looking for a Senior Dynamics 365 CRM Administrator to work on our client, a supplier of software solutions for hotels, restaurants, and cafeterias.

The primary focus of this role is to manage the D365 CRM environment, but the successful candidate will have the opportunity to gain experience across D365 ERP, the Power Platform, and supporting services in Azure.

You will be responsible for the day-to-day configuration, support, availability, and improvement of the Microsoft Dynamics 365 platform, supporting systems, and integrations. Reporting to the Manager of Application Development and working closely with the IT team and stakeholders across the company.

**Responsibilities:**
Provide ongoing support for Dynamics 365 CRM and related systems, including incident analysis and resolution
Support the end-to-end lifecycle of Dynamics 365 CRM applications, including code promotion, system upgrades, maintenance fixes, and patches
Implement and manage integrations with third-party systems
Assign, maintain, and review application security roles and privileges
Manage environment backup and restore procedures
Work closely with IT System Engineering, Cyber Security, and the Service Desk to ensure the successful deployment, support, and availability of business systems
Provide technical guidance, cross-training
**Requirements:**
2+ years of direct, hands-on experience with Microsoft Dynamics CRM applications and managing code promotion in a tiered Dev/UAT/Prod environment
Proven experience with the MS Power Platform, Dataverse (CDS), and Azure IaaS
Familiarity with business functions including Sales, Marketing, Customer Service, and Field Service
General working knowledge of Azure DevOps, Git, Windows Server, Office 365, managing security permissions and ACLs, scripting, and networking
Experience working in an environment subject to SOX compliance is preferred
English – Upper-Intermediate or higher
**We offer:**
Career and professional growth
Competitive salary
Friendly and highly professional teams
Big and comfortable office, own parking area, restaurants nearby
Medical insurance coverage for employees (Сovid-19 included), plus an option for family insurance coverage at a corporate rate
Paid 12 sick leaves and all holidays
Paid 18 working vacation days
English/German language courses
Ability to work remotely (we provide all equipment)