Position: Product company is looking for a Support L2 Engineer
Company: ITexpert
Category: Support
Experience required: 1y
English level: intermediate

The specialist will work with tickets from backend engineers from Europe, understand the architecture of card and support processes, find and eliminate errors, work with monitoring and logs.

Austrian company developing neobank products for the Polish and Romanian markets. Will enter the market of 3 more EU countries.

Team: 4 Support Engineers and 1 Lead

Requirements: experience in L2 Support, experience in payment technologies, experience in supporting users of mobile applications.

Desirable experience: SQL and log analysis.

Offered: medical insurance, vacation and sick leave, accountant services, English courses.