Position: Analyst/Client Manager
Company: Flyaps
Category: Support
Experience required: 1y
English level: intermediate

Requirements:
— Experience with calculations and analytics.
— Strong Excel knowledge and experience.
— Must be customer-oriented with great problem solving and communication skills.
— Strong attention to detail and very quality oriented.
— Punctual, high level of personal responsibility.
— Excellent English written and verbal communication skills

We offer:
— Competitive salary.
— 25 days of vacation.
— Safe and comfortable working environment.
— Friendly team.

Responsibilities:
— Establishing and maintaining new and existing corporate client accounts.
— Preparing business- analytics for customers.
— Prepare and conduct online training session (potentially on client premises).
— Regular feedback to manager on cases, queries and issue resolution.
— Communicate with the development, test and operations team regarding ongoing support issues.