Position: Account Manager
Company: Idenon
Category: Support
Experience required: 3y
English level: upper

The following skills are important to us:
— 3+ years of experience in a similar position;
— Experience in iGaming industry at least 1+ year;
— Strong verbal and written communication skills (Upper — Intermediate level of English);
— Highly developed social and communication skills;
— Good computer skills and ability to work with new tools;
— Strong presentation and negotiation skills;
— Process-driven with an eye for details;
— Able to handle top tier clients and the pressure that comes along with it;
— Understanding of consumer behavior and industry trends;
— Self-motivated and able to thrive in a results-driven environment.

Your future responsibilities:
— Lead and develop customer relationships;
— Responsible for driving and maximizing revenues on assigned customers;
— Provide advice and support to assigned portfolio of clients ( from business to tech-related queries);
— Act as main point of contact within the organization for your customers;
— Assist with challenging client requests or issue escalations as needed;
— Forecast and track key account metrics;
— Organize and represent the company at events and exhibitions tailored to online gambling operators;
— Customers websites reviewing and preparing recommendations;
— Regularly report KPIs, status of accounts to the Head of Account Management.

At our company Idenon:
— Great team of professionals and cool people;
— Competitive salary with regular reviews;
— Flexible work schedule (remote);
— Paid vacation and fully paid unlimited sick leave;
— Health insurance.