Position: Customer Support Engineer 2L
Company: MaxBill
Category: Other
Experience required: 1y
English level: intermediate

**Required skills:**

- At least 2 year of experience in computer/software problem or bug fixing;
- Linux knowledge on a strong user level;
- Experience in software deployment and troubleshooting of software problems;
- JavaScript (or similar) knowledge;
- Experience in SQL’s creating;
- Ability to learn about the entire system, server, client-side in a short time frame in order to troubleshoot issues;
- Strong problem-solving / investigation skills;
- Good communication skills;
- Highly motivated, passionate to work with customers, adaptable personality, and eager to learn new technologies and methods;
- Intermediate level of English and higher;
- BSc/BA Bachelor’s Degree in Computer Science, 
- Engineering or related to understanding our full-stack and product architecture;
- Willingness to travel abroad.

**As a plus:**

- Experience with Oracle;
- QA or Developer position in the past as a plus;


**Responsibilities:**

- Manage client interaction following MaxBill standards;
- Execute support requests within planned timelines with the agreed quality;
- Manage internal MaxBill communications to ensure maintenance issues are processed correctly;
- Collaborate within our own client’s support team and the overall MaxBill support team towards the achievement of MaxBill clients’ business goals.

**Working with MaxBill you will get:** 

- Collaborative, friendly working environment and fun company culture;
- Professional growth and personal development opportunities;
- Exciting projects with new technologies in a team of outstanding people;
- Paid training, workshops  and certifications, Workplace Mentoring program;
- Sport and meal vouchers compensation, refreshments in the workplace;
- Possibility of remote work and flexible schedule;
- Interesting corporate events and regular team outings.