Position: NOC Engineer / SRE
Company: Eko
Category: DevOps
Experience required: 2y
English level: upper

We are looking for a NOC engineer to join our SRE team in Odessa to work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Geo Location, Conferencing and Chats

We are the first 100% secure, easy-to-use, professional web-based UC&C system. Wildix is a multinational company that develops solutions for business communications, specializing in VoIP products, Unified Communications, and WebRTC solutions.

We are the number one European UCaaS Vendor on the Gartner® Magic Quadrant™ for 2021.


The company operates on the European and US markets and has its own R&D center in Odessa, and sales offices in Italy, France, Germany, the Netherlands, and the USA.

Our mission is to facilitate internal and external communication between companies and their customers from anywhere in the world, via web browsers and apps and increase their productivity and become more efficient.



Wildix is looking for a NOC engineer to join our SRE team in Odessa to work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Geo Location, Conferencing and Chats



Skills and qualifications:

Strong analytical skills and logical thinking
Linux Basics
Networking Basics
Technical troubleshooting experience
English Upper-Intermediate (B2)
Availability for night shifts


A big plus, but not required:

Experience with monitoring tools
Experience with AWS
Basic understanding SIP


Responsibilities:

Collaboration with RnD and Support teams
24/7 monitoring of the infrastructure and clients' systems
Reacting to the incidents, making decisions, taking responsibility
Continuously improving the monitoring system
Supporting the partners by phone during the non-business hours


We offer:

Work in a multinational company 
Ability to work 12-hour shifts (8 am to 8 pm / 8 pm to 8 am);
Career growth opportunities
Paid vacations and sick leaves 
English courses
Coverage of costs for certification and IT conferences
Medical insurance
Possible remote collaboration