Position: Account Manager
Company: RONIS
Category: Other
Experience required: 1y
English level: upper

The  Platform is a 360-degree solution for eCommerce businesses. Under the hood, it has various types of cutting-edge technologies including but not limited to ML/AI and intelligent image processing.

You are the one we are looking for if you:

- Are creative and easy-going;
- Have fluent English;
- Are client-oriented;
- Have experience working with technical teams;
- Understand principles of eCommerce business;
- Have a high level of emotional intelligence and a problem-solving mindset.

We would appreciate you having experience as:

- Project or Product manager in software development teams, or
- Sales and Marketing manager, or
- eCom manager for foreign businesses, or
- Customer Success manager in the B2B sector.

Your responsibilities will be:

- Maintain and develop long-term relationships with clients from Europe;
- Increase profitability through zero churn and active up-sale;
- Engage and collaborate with clients to build win-win relations;
- Client onboarding, holding training sessions, and creating of training materials;
- Monitor accounts’ performance to identify early red flags and communicate them to customers;
- Discuss clients’ requirements with stakeholders and communicate them to the development team.

Tired of outsourcing? Apply and try yourself as a part of the best-in-class B2B product and professional team!