Position: System Administrator
Company: brightfin
Category: Sysadmin
Experience required: 2y
English level: upper

As a System Administrator, we expect you to:

 
Manage and resolve the queue of IT help desk tickets submitted by employees
Microsoft Office application support
Core Brightfin products support
Install, upgrade, and repair software on systems
Deploy new workstations and other devices
Maintain inventory of all IT assets
Create and maintain documentation of the IT environment
Collaborate, propose, solution, and implement new IT tools, processes, and
Work to streamline existing practices

 
Your skills:
At least 2-3 years of experience as a help desk associate and 1-2 years of experience as a system admin or network/cloud engineer 
Experience troubleshooting application, software, and hardware issues
Proven track record of supporting a mixed Windows/Mac environment locally and Linux/Cloud remotely, AWS experience is a plus
Experience with multiple software programs (Microsoft Office, Google Apps, ServiceNow, Jira, etc) 
Ability to be flexible and handle multiple projects at the same time
Solid communications skills and the ability to work well with non-technical employees
Solid English communication skills (work close with USA team)
Must be a motivated self-starter with the ability to work in an organized, security-conscious, manner
Present proposals, recommendations, and concepts clearly and concisely (in English).
Manage multiple projects concurrently and maintain project schedules
Support ongoing evaluation of our internal system's ability to meet our needs
Be solution-oriented with a focus on creating value for the company and the users.

 

Responsibilities:
Setting up and maintaining our current computers and systems
Setting up and admin new software/Jira/Teams/teamwork/ring central/etc
Work close with USA Team 
Take part in different projects: Integration and automation, security etc.
Standard Day to Day IT duties including onboarding and offboarding employees.

 
We offer: 
Fun and exciting corporate culture of transparency, productive challenging & innovation;
Flexible work environment;
Educational events;
Paid sick days/vacations: ROWE approach ;
Health Insurance
English courses.