Position: Senior Manual QA
Company: Symphony Solutions
Category: QA
Experience required: 3y
English level: upper

PASSION.io helps people to make their dreams a reality by learning the skills from successful people. We call these successful people “experts” and by 2022, 30,000 experts will have helped 10,000,000 people. Our mission is to empower these experts to achieve that by providing the platform (SaaS) to turn skills into mobile apps and we give them everything they need to run a successful online business from concept to monthly payout cheque. We are an international remote team with the majority of our business in the US.

Your mission will be to make sure that our successful subscribers are becoming more successful to empower the others to achieve the same by using high quality products. To achieve that, you will work with a cross-functional team of engineers and set up a set of standards and processes in place. As our very first QA specialist, you will have the opportunity to set quality standards across the product development team and define all areas of testing strategies and requirements in depth. Interacting with front-ends, product managers and designers, and our teams around the world is very much part of our day-to-day, so communication skills are vital. We are looking for strong problem-solvers who can apply their engineering skills to a wide range of the platforms and environments we support.

What you'll be working on:
Develop, and constantly update, comprehensive testing strategy and test plan for the features
Share QA knowledge, build and own the culture, broaden the awareness and common understanding of quality in the company in close collaboration with the Product and Tech team
Monitor the open issues for severity and priority, communicate the risks and follow through remediation, and define the regression scope based on the quality risks
Develop, update and execute the manual tests and complex business flows
Ensure execution of the regression test within the team or in other affected teams
Track the escaped issues and assess changes to testing approach based on the issues missed
Work as a part of a cross-functional Product and Tech team to understand the priority of issues customers face. Take part in feature development from inception to rollout and help define acceptance criteria for features.
Establish quality metrics for the product ensuring reliability and smooth performance, and introduce and observe them across the team.
Prioritize and triage issues in a way that allows for efficient resolution and pre-emption in the future.

What you'll bring to the team:
Experience working as a QA for 2+ years in a company with a user-facing product.
You have excellent written and verbal communication skills and the ability to collaborate with cross-functional team members
Proven experience in testing web and mobile applications on iOS and Android.
You understand the features of mobile platforms and the particularities of testing on mobile devices.
You have solid understanding of the SDLC phases
You have experience with agile methodologies
You possess experience in leading and enabling the quality process for the team
You have an excellent attention to detail 
You are ambitious and passionate about testing and quality and you set a high standard for yourself and your colleagues and know how to introduce it as a practice
You have the Passion for excellence; not satisfied with the status quo and always thinking of ways to improve
You are not a developer, but you understand how developers work and the tools they use – we are working with technologies like TypeScript + Node.js, Ruby, React, ReactNative, AWS, ect. 
Recommend new tools and technologies by staying abreast of the latest trends and techniques
You love to deeply understand amazing products and customer use cases
You have remote working experience

Bonus Points:
You know bit of coding, scripting and have hands-on experience with automated testing and giving input to discussing and evaluating it as well as using tools like Jest and Postman
You have an experience with React Native.


What we offer you:
Be part of an open, honest, creative, and results-driven environment where your opinion is highly valued
You will join our truly international remote team from over 10 nationalities and work from anywhere you wish without any time or screen tracking
An opportunity to be measured by the results you produce with full flexibility of actions
Each three month onsite workshops in different cities of the world (after lockdown)
Salary 3200-3800$ with the opportunity of its increment with performance appraisal each half a
year
24 days of paid vacations during the year and the sick leaves