Position: HR Team Lead
Company: PaymentOp
Category: HR
Experience required: 5y
English level: upper

**Key tasks and role:** 
1. Engaging with different business units to communicate changes 
  in Company policies and present new HR procedures and 
  processes.
2. Tailoring HR policies to align with the specific business needs of 
  the Company.
3. Providing expert guidance on HR policies, ensuring employees 
  and management are up-to-date with any changes.
4. Overseeing and resolving complex employee relations issues, 
  conducting thorough and impartial investigations.
5. Offering performance management guidance to line 
  management, including coaching, counseling, career 
  development, and disciplinary actions.
6. Being a reliable point of contact for employees, offering support 
  and guidance on HR matters and advocating for their needs and 
  concerns.
7. Staying well-informed about legal requirements related to 
  employee management and partnering with the legal department 
  when necessary to ensure compliance.
8. Handling sensitive and confidential information discreetly, 
  maintaining data accuracy and integrity in all HR activities.
9. Consulting with line management, providing valuable HR insights 
  and guidance as needed.
10. Analyzing trends and metrics to develop effective solutions, 
  programs, and policies to enhance work relationships, 
  productivity, and retention.
11. Contributing to business unit restructures, workforce planning, 
  and succession planning efforts.
12. Identifying training needs for business units and executive 
  coaching requirements for individuals.
13. Participating in evaluating and monitoring training programs to 
  ensure success and meet objectives.
14. Improving current HR processes to better align with the 
  Company's business needs.
15. Developing HR strategies based on the specific business 
  requirements of the Company.
16. Creating new HR processes tailored to the unique needs of the 
  Company.
17. Driving the development of innovative HR projects and 
  initiatives.
18. Crafting contract terms for new hires, promotions, and 
  rotations.

**Requirements & Skills:** 
➢ Bachelor’s degree in human resources, business, 
     communications or similar field; 
➢ 4+ years in People/Business Partner’s role; 
➢ 1+ year in HR TL role;
➢ Experience in HR data systems and processes; 
➢ Experience in e-commerce or fintech preferred; 
➢ Excellent verbal and written communication skills; 
➢ Advanced interpersonal skills; 
➢ Strong analytical and problem solving abilities; 
➢ Ability to handle multitasking efficiently;
➢ High level of stress-resistance; 
➢ Highly responsible and organized with attention to details; 
➢ At least an Upper-intermediate level of English.