Position: Windows SysAdmin (+ Azure)
Company: GeeksForLess Inc.
Category: Sysadmin
Experience required: 5y
English level: upper

We are looking for Windows SysAdmin to work on different projects (German company)
Remote, full-time, long-term

**Project:**
Administration and project-based order processing in the area of Active Directory and related infrastructure services, as well as Linux-based directory services and DDI appliances. 
Services focus on the following:
• Microsoft Active Directory (AD)
• Microsoft Active Directory Federation Services (ADFS)
• Microsoft AAD Connect (AADC)
• AZURE AD (AAD)
• Oracle Unfied Directory Server (OUD)
• Meinberg Systems
• Infoblox Appliances
• Windows infrastructure services (DNS, DHCP, NTP, PTP ...)

**Requirements:**
• Very good knowledge and longtime experience in Microsoft Active Directory in Enterprise environment.
• Very good knowledge in setup and administration of DNS and DHCP infrastructures under Windows.
• Very good knowledge in the area of förderatives Identity Management (ADFS / SAML / oAuth) as well as MS Azure Sync.
• Very good knowledge in the operating system Microsoft Windows Server (version 2012 R2 - 2019).
• Very good knowledge in the area of MS Azure / hybrid Cloud is a plus
• Sound programming or scripting knowledge, e.g. with MS Powershell
• Basic knowledge in the area of network & security required
• Analytical thinking skills and the ability to quickly learn new topics.
• Independent and customer-oriented way of working.
• Ability to work in a team, flexibility and above-average commitment.
• Certifications as MCSE / MCITP are a plus.
• Methodological knowledge in the area of IT service management (ITILv3 Foundation).

**Responsibilities:**
• Withdrawal and processing and resolution of incident tickets in the ticket system. Troubleshooting within the framework of ITIL processes at second-level service level in the above-mentioned focus areas while adhering to the processing time and avoiding escalations in accordance with the parameters stored in the respective system/tool.
• Withdrawal and processing of operating orders in the operating order management system. Processing of defined operating orders on second level service level from the above mentioned focal points while keeping the processing time and avoiding escalations according to the parameters stored in the respective system/tool.
• Process customer orders in the above task areas via the MFlow order processing system as assigned by the service provider's Operation Manger while meeting the provisioning deadlines stored in the system and avoiding escalations and complaints.
• Performing change activities and on-call services in compliance with the service levels that are part of the customer end customer agreement. (Callback after 15 minutes at the latest; online after 30 minutes). This can be internal change (e.g. hotfix supply) but also change as customer request. The request for execution is handled by the service provider's operation manager. Control takes place via the tools/tools used, as well as via the service provider's Operation Manager.