Position: Talent Operation Business Partner
Company: SoftServe
Category: HR
Experience required: 3y
English level: upper

As Joe Topinka once said, 'Serve as the strategic interface with assigned business units or functional area for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management', that’s exactly how the picture-perfect Business Partner looks like.
We’ll tell you what – the goal of our big and professional team is to grow out with not an ideal one, but with a flexible and high-level capacity person.
**YOU ARE**
Showing at least 3 years of IT recruitment experience
Have a deep understanding of IT market
Have experience in building staffing strategies, mitigation staffing risks and coordination of staffing process
Driven by nature and eager to meet challenges
Proactive and anticipatory in your thinking
Demonstrating Upper-Intermediate and above English level
**YOU WANT TO WORK WITH**
Acting as a single contact point for Managers from Delivery Unit in strategic-related questions in staffing. This role is about a deep understanding of business need context and meeting the common goals with Managers in growing and succession of their accounts. It consists of but not limited to the following responsibilities:
Educating and Advising Hiring Managers in staffing
Participation in Delivery Managers and Project Managers onboarding
Support in daily staffing-related decision making
Work on initiatives to reduce any staffing issues, manage high turnover, make a reasonable investment in staffing activities and etc.
**Staffing consulting**
New clients engagement and project staffing planning by providing relevant information on staffing capabilities across the locations and sources, projected cost and timing, potential risks, previous experience with staffing of specific technologies or their combinations
Definition of staffing strategy for the project, ensure that all staffing risks are addressed and the whole staffing team has a shared understanding of the defined strategy
**Staffing activities coordination**
Ensuring staffing requirements are well understood and validated by hiring managers and decision-makers
Gathering and meeting the whole staffing team (recruiters, resource managers, interviewers, and technical experts), establish effective collaboration between staffing team members, set expectations on each stakeholder contribution, monitor mutual collaboration, and teamwork in the project staffing team
**Staffing planning and Delivery unit reserve management**
Analysis of the coming demand or changes on the project, and developing resourcing options (internal pool, forces rotations, internship, opens new vacancies, etc.)
Information on potential opportunities within the Delivery unit, sharing them with the rest of GTO team to ensure GTO readiness for staffing
Utilization of IT Academy and internship programs by Delivery unit, requesting custom IT Academy groups upfront
**TOGETHER WE WILL**
Make an impact on the fast-growing and dynamic business
Grow and experiment: we are open to creativity and innovation, just come and share your ideas
Enjoy flexible working hours — whether you are a morning bird or a sleepy-head, it is ok with us
Take part in internal and external events where you can build and promote your personal brand