Position: Product Design Lead
Company: OpenTag
Category: Design
Experience required: 5y
English level: fluent

**OpenTag** is a full-product company that focuses on revolutionizing the B2C/B2B gaming industry. We aim to provide operators worldwide with a state-of-the-art platform that serves as a comprehensive solution for all their needs.

**Our mission** is to create the best software through empowered teams, centralized around our product. We do this to help great organizations reach ambitious goals and fulfill their purpose with equally great teams.

**The role and challenge:**
We are currently looking for an experienced, hands-on Product Design Lead to join our product design team and contribute to our growth journey.

As a leader, you will take ownership of our product design department, driving research, innovation, and ongoing optimization for our current and future operators. You will collaborate with senior management (both at OpenTag and with clients), challenging existing assumptions, raising standards, introducing new tools, KPIs, and gaining a better understanding of our end users and their pain points.

The ideal candidate will proactively foster innovation, growth, and support within their department while aligning with the company’s objectives.

**The Product Design Lead** will report to our VP of Product Design.

**Responsibilities:**

- Lead, own, and innovate in all product design-related matters within the company.
- Initiate and advocate for data-driven decision-making through methods such as A/B testing, surveys/polls, quantitative research, and user interviews.
- Challenge and redefine existing standards, continuously measuring, optimizing, and setting new KPIs.
- Drive innovation throughout the company and the department.
- Strive for improved standardization of working processes and tools.
- Lead, mentor, and facilitate the growth of teams and departments under your purview.
- Demonstrate hands-on ability by leading by example and being involved in day-to-day operational matters.
- Possess a high level of autonomy in executing your responsibilities.

**Our Ideal Candidate:**

- Possess a strong drive for ownership, taking end-to-end responsibility rather than just managing.
- Have extensive hands-on experience in research, user interviews, information architecture, and user experience.
- Maintain high-quality standards and proficiency in industry-standard tools such as Figma.
- Demonstrate a track record of collaborative work with design, technology, and product teams.
- Have hands-on experience in hiring, managing, and developing individual contributors as well as senior leaders.
- Possess working experience with native, mobile, and desktop platforms.
- Have proficiency in working with JIRA and Confluence.
- Exhibit a good understanding of the Agile/Lean approach, where proof of concept (POC), minimum consumable product (MCP), minimum viable product (MVP), and time to market are crucial factors.
Ideally, have previous experience within the industry.

On your first day, you will be met by the HR Manager, who will introduce you to the company, conduct a tour of the office, and answer all questions. Everything you need will be waiting for you (laptop, workplace, beginner’s package). You will have the opportunity to meet colleagues during lunch or coffee breaks. We will do everything necessary to make you feel comfortable and will support you during and after the adaptation period.

For the period of adaptation, you will talk and agree with your manager on the goals of the probationary period and get contacts from all colleagues who are ready to help you and answer all questions. During 1:1 meetings, you can give feedback, share thoughts and ideas. Your manager will also determine the course of your immersion in the project and make every effort to make you feel comfortable.

**Our routine at OpenTag**

We’re pretty proud to be working on this, we hope you’d be too.

It’s very important that we really don’t like micromanagement.

Do your job, if you want help — come and ask for it. No one is going to track your time or check on you every 30 minutes to see how it’s going.

If you don’t want to come to the office — that’s okay. You can work from your villa, from the seaside, or from a cafe — we don’t care as long as you deliver what is promised. If you want to come to the office — that’s okay too. The office is always open and we will be happy to have lunch together or a beer after work.

**Health & Lifestyle**

We provide medical insurance from the first day of work for you and your kids, with full coverage, a sports subscription, breakfasts, and lunches in the office, unlimited snacks and beverages, as well as massage in the office and psychology sessions when needed.

At OpenTag we are having team events throughout the year — hiking, paintball battles, Kanu-kayaks, beer brewing, and tasting and so much more!

**Compensation & Vacation policy**

You are entitled to receive 20 business days of vacation with additional days off on your birthday and work anniversaries, 10 sick-leave days, and official Public Holidays days off.

The salary is paid in euro to your PE bank account and we have full tax support if needed.