Position: Senior Product Owner
Company: Symphony Solutions
Category: Product Manager
Experience required: 5y
English level: upper

We are looking for Senior Product Owner with travel (Airlines) experience. Also for candidate who can travel abroad.

Our client is a market leader in digital commerce for travel retailers. The Datalex Digital Commerce Platform provides airlines with a unique solution that allows them to significantly leverage and increase the range and scale of products and services they can offer passengers. The platform enables an omnichannel travel marketplace of over one billion shoppers covering every corner of the globe, driven by some of the world’s most innovative airline retail brands. Datalex’s customers include Lufthansa Group, Air China, JetBlue Airways, Hainan Group, SAS, Swiss International Air Lines, Philippine Airlines, Aer Lingus, Copa Airlines, Brussels Airlines, Air Transat, Air Malta, HP Enterprise Services, and STA Travel. The company is headquartered in Dublin, Ireland, and maintains offices across Europe, the USA, and China. Datalex is a publicly listed company on Euronext Dublin (DLE). 

Datalex is recognized for being the best in its industry year after year. We are growing our Product team and are looking for Product Owner with travel industry expertise, sound business acumen, and solid customer-facing experience to join us. Learn more at www.datalex.com or follow us on Twitter Datalex.

In the Product Owner role, you will be working directly with the customer; this will involve travel to their offices to build relationships, lead workshops and agree on final solutions. You’ll be working as part of a larger global architecture team. In this role, teamwork is equally important to the ability to drive solutions and work independently.

We have a core platform that you will use, together with your industry knowledge, to design solutions for our customers. The Datalex Digital Commerce Platform includes many products, including UI and Mobile apps, REST interfaces, web services, travel industry-standard interfaces, a corporate portal, a call center portal, our powerful business rules engine, and an e-commerce platform. You’ll learn about our customer’s business and find the best ways to use our platform to meet, and exceed, their ever-changing business goals.

Job Requirements:
Technical Skills / Knowledge / Experience:
Minimum 3-5 years’ experience as a Business Analyst
In addition, 1-3+ years travel industry experience
Experienced in leading workshops with external customers
Experience delivering high-quality customer-facing requirements and solution documentation
Preferable but not essential – experience performing the Product Owner role in Agile and SCRUM teams

The Person
You must have excellent presentation, communication and leadership skills, being comfortable taking the lead in discussions with customers and colleagues.
You must have strong analytical and problem-solving skills.
You will be able to quickly gain an understanding of the customer’s goals and work with them to turn these into requirements.
You will rely on your experience and judgement to plan and accomplish goals.
You have a very strong quality orientation and customer focus.
You are highly motivated to get involved and make a difference.
You are a self-starter.
You are passionate about the travel industry.
Must be willing to travel to customer site periodically.

Responsibilities:
Provide consultancy services to our customers as they implement our product.
Utilize your industry knowledge to advise the customer on best practice.
Document requirements and solutions in a clear, professional manner.
Identify product enhancements required.
Take a leadership role within the implementation team to ensure that the correct solution is delivered to meet our customer goals.
Provide vision and direction to the team.
Support the resolution of impediments and dependencies.
Building and maintaining the product backlog for your Agile team, documenting clear user stories and comprehensive acceptance criteria.
Work closely with the customer to determine priorities for the team.
Work with the customer and team to support resolution of production issues.

Selection process:
Cultural Interview (any Cultural Interviewer), Technical Interview ( done by senior BA with experience with tech.interviews on BA role) + interview on client side