Position: Relocation to Dubai, UX and Design Lead for Fintech product company
Company: MoveUp
Category: Design
Experience required: 5y
English level: upper

We are seeking a highly motivated User Experience Designer to join our core engineering team in Dubai that is building the payment network for Africa. Our aim is to deliver Africa's deepest payments platform, providing essential services to small businesses, consumers, and enterprises in the areas of payments, entertainment, financial services, eCommerce, digital goods, and communications. We are looking for a dynamic, high-impact individual with strong UX and design skills across mobile and web applications, alongside exceptional visual design and branding skills.

As a Design Lead, you will be responsible for understanding our target customers thoroughly, designing highly functional applications that resonate with the aspirations of Africans and contribute to their growth and prosperity. Working in collaboration with the engineering and product teams, you will deliver and iterate on these solutions.

Key Responsibilities:

- Own all aspects of developing the UX research, design system, wireframing, and visual design as the first design professional on the team
- Develop a compelling brand voice that resonates with Africa's unique aspirations and partner actively with agencies and other stakeholders
- Implement an iterative user research program that enables us to grow insights over time, including interviews, experiment design, testing, and other methodologies
- Develop prototypes and designs that are creative and functional with Figma, XD, or Sketch
- Work collaboratively with the Product and Engineering teams to design and deliver compelling experiences for our users
- Provide day-to-day design oversight of the product during the development process and actively test and learn with users to ensure their needs are met
- Drive post-launch retrospectives and execute external and internal process improvements

Requirements:

- At least 5 years of experience designing consumer and SMB-facing applications
- Exceptional visual design and branding skills and a passion for creating a compelling voice for Africa
- Strong UX research and user behavior analysis experience in domains relevant to Super-App, eWallet, Gig Economy, eCommerce, and Financial Services
- Demonstrable experience in conducting, collecting, and analyzing user interviews, surveys, and online experiments for discovering and validating user needs
- Experience in design analytics, including test design and monitoring of KPIs
- Experience implementing design methodologies and UX from scratch in new applications
- A strong online portfolio showcasing previous design challenges and solutions
- Experience designing and implementing "super-apps," eWallets, gig economy, or agent apps with a strong payments element is highly desirable
- Well-developed UX and design skills, including the use of strong visual branding elements
- Bachelor's degree in Human Factors, another relevant design discipline or an equivalent degree, and relevant professional experience
- Lived or worked in Africa, or simply have a passion for the continent

Benefits:

- Monthly salary
- Annual bonus based on performance (eligible after 3 months of employment)
- Relocation grant based on family size ($10k - $20k)
- Stock option or similar grants based on role and performance
- Visa Sponsorship (Resident visa sponsorship for you and your family)
- Private medical insurance for you and your family members
- Accommodation for up to 30 days post-arrival in Dubai (as part of the relocation allowance)
- Professional assistance for settling in and setting up in Dubai, ranging from finding permanent accommodation to opening bank accounts and exploring school options.