Position: Business Analyst Intermediate/Senior
Company: iteams.agency
Category: Business Analyst
Experience required: 3y
English level: upper

About RTIconnect:

With more than 30 years’ experience, RTI is a leading developer of technology solutions for the restaurant industry and a Microsoft Gold Certified Partner. More than 10,000 restaurants, including many of today's best-known brands, rely on a broad suite of RTI hospitality solutions, including RTIconnect Back-Office, which simplifies the task of running a restaurant. RTIconnect helps managers achieve operational and financial goals, typically lowering food and labor costs by 1-3%.

RTIconnect Features:
Inventory management
Employee: maintenance, scheduling, payrolls
Sales forecasting
POS integration
Task assignment
Cash and till reporting
Intuitive Alerts
What is there for you?

Successful and profitable product
Interaction with the Product Manager who created this project (he knows business better than anyone)
Team of professionals, some of them are working here for 10-15 years

Responsibilities
Become the main point of communication with product stakeholders in terms of requirements and product functionality
Elicit, analyze and convert business problems into feature requirements; present requirements to the team
Assist stakeholders in priorities management for the features; engage changes requested for product
Maintain requirement traceability
Support existing integrations between internal sub-projects and components
Support existing integrations with third-party software
Deliver a presentation on the implemented solution to the product management
Visualize workflows of the developed solution by means of Use Case and Activity diagrams (UML) or Process and Collaboration models (BPMN)

Requirements
Required skills

Advanced English skills (both written and spoken)
3+ years’ work experience as a BA/Product Manager
Excellent analytical and communication skills
Ability to classify and arrange data in the most convenient way
Ability to explain complex concepts in simple words
Good theoretical and practical knowledge of BA methodology and tools (functional/non-functional requirements, use cases, user stories, traceability)
Experience with bug tracking, collaboration and modeling tools

Knowledge of and experience with:
Client-server architecture
Desktop applications
Technical API documentation (e.g. Swagger)
Web application interactions (request-response, flat file communication)
Debug tools/API testing tools
Modeling tools (LucidChart, DrawIO etc.)
Understanding of DB principles (relational and NON-relational)
Desired skills

Technical background
Expertise in the restaurant or retail area (or the goal to become an expert in one)
Familiarity with how POS systems operate
Knowledge of modeling notations (UML, BPMN)
API testing experience might be an equivalent

Benefits
18-20 paid time off days per year
5 absence due to illness days and 21 day of extraordinary medical leave per year
Medical Insurance and Healthcare Kit
Extensive corporate professional training programs, workshops, ESL and conferences
Team buildings and corporate parties 
Relocation package
Visa support