Position: Technical support engineer Tier 1
Company: Civenty
Category: Support
Experience required: 1y
English level: intermediate

This position provides a great opportunity to work collaboratively with other Global-e engineers, analysts, and cross-functional groups.

Requirements:

1-3 years of experience in technical support.
Excellent written communication skills in English
Knowledge of SQL and experience working with relational databases.
Previous experience in an eCommerce environment is a strong advantage.
Exceptional troubleshooting skills.
Willingness and ability to deep dive into the problem and find the root cause.
Ability to multitask and handle various priorities.
Display a positive and proactive attitude in all interactions with intern