Position: Business Analyst (Surety Portal)
Company: Virtuace
Category: Business Analyst
Experience required: 3y
English level: upper

**Virtuace, on behalf of our client, is seeking a talented and motivated Surety Portal Business Analyst to join our team. Our client is — American insurance company, a global specialty provider of property and casualty insurance and reinsurance that has more than $110 billion USD in total assets along with $17 billion USD in net assets.

Responsibilities:**
•	Lead the requirements definition phase for the Surety portal project and other strategic initiatives, converting business needs into clear, well-defined requirements.
•	Create comprehensive documentation including business use cases, process flows, data/process flows, traceability matrices, and screen mock-ups.
•	Organize and conduct requirements gathering sessions, meetings, and presentations.
•	Facilitate review sessions with key business users to achieve consensus on business/functional requirements.
•	Conduct demos and presentations for both business and IT stakeholders.
•	Collect user feedback and assist in troubleshooting issues.
•	Perform analysis of current and future business processes (As-is/To-be) to support process improvement efforts.
•	Foster strong relationships within business units and support functions to comprehend business needs.
•	Collaborate with development and testing teams, offering subject matter expertise and assisting in issue resolution.
•	Ensure proposed solutions enhance efficiency and effectiveness of business processes and maintain consistency across products.
•	Participate in User Acceptance Testing activities, including test plan and script development.
•	Lead User Acceptance Testing execution phase, working with business leads and project managers to obtain signoff.

**Qualifications:**
•	3+ years of experience as a Business Analyst; Surety experience is advantageous.
•	Proficiency in iterative and agile methodologies, including knowledge of SDLC & PMLC processes.
•	Hands-on expertise in crafting business requirements, functional requirements/user stories, process diagrams, and data rules.
•	Experience in reviewing, reengineering, or developing IT solutions for business process improvements.
•	Strong communication skills for interactions with business management, interviews, negotiations, and presentations.
•	Proven record of delivering clear, concise documentation that reflects a deep understanding of business needs and software functionality.
•	Excellent verbal and written communication skills.
•	Proficiency with project and business tools such as Microsoft Project, Excel, PowerPoint, SharePoint, UI mockup tools, etc.
•	Skilled in process modeling tools (e.g., Visio).
•	Familiarity with Guidewire PolicyCenter implementation for commercial lines preferred.
•	Strong problem-solving and analytical skills.
•	Experience with visualization tools a plus.
•	Previous experience supervising small teams.
•	Self-driven and comfortable working autonomously, managing tasks to completion.
•	Strong teamwork orientation, collaborating effectively with technical and business stakeholders.
•	Excellent time management skills, meeting individual and team deadlines.
•	Certified Business Analyst Professional (CBAP) is a plus but not required.
•	Upper-intermediate level of English.

**If you are an experienced Business Analyst with a background in insurance technology and a passion for improving business processes, we invite you to join our team at Surety Portal Insurance. Apply now to contribute to our transformative projects and make a lasting impact on our organization.**