Position: Scrum Master
Company: ZONE3000
Category: Project Manager
Experience required: 2y
English level: upper

Required skills
— Practical experience of executing Scrum Master role
— Solid knowledge and understanding of Scrum framework
— Experience in education and training of groups
— Strong facilitation skills
— Communication and mentoring skills
— Experience of work in multiple Agile teams and usage of any agile scaling framework (SAFe is preferred)
— Understand software development processes fundamentals
— Upper-Intermediate English

These are the skills and behaviors required for success in the Scrum Master position. They will help you and our team to ensure that your personality, work preferences, professional experiences, and interests are aligned with the requirements for this role.

— Problem-solving. Curiosity (Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn’t stop at the first answers)
— Composure (Is cool under pressure, does not become defensive or irritated when times are tough, is considered mature, can be counted on to hold things together during tough times, can handle stress, is not knocked off balance by the unexpected, doesn’t show frustration when resisted or blocked, is a settling influence in a crisis)
— Self-Development (Is personally committed to and actively works to continuously improve him / herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weaknesses and limits)
— Flexibility (Can effectively cope with change, can decide and act without having the total picture, isn’t upset when things are up in the air, can comfortably handle risk and uncertainty)
— Leadership (Inspires and teaches the team to achieve the goals as well as being team players and being collaborative, provides constructive feedback regarding strong and weak points on a regular base and teaches the team to do the same, knows how to handle conflict situations and make a profit of them)
— Active listening (Concentrating on what being said, trying to understand a message a person is trying to express. Asking clarification questions.)
— Empathy (Genuinely cares about people, is concerned about their work and non-work problems, is available and ready to help, is sympathetic to the plight of others not as fortunate, demonstrates real empathy with the joys and pains of others)

As a plus
— Experience of working in a product-oriented company in a similar domain as Namecheap
— Knowledge and experience with other agile practices and tools
— Certification (CSM, PSM , CSP, etc.)
— Experience of participation in conferences as a speaker
— Advanced English level
— JIRA and Confluence user experience

Responsibilities
— Support organization in teams development and integrate them into the system
— Provide professional SM services to the teams
— Teach the teams to use Agile processes and practices
— Enable teams’ self-organization
— Enable teams to achieve continuous improvement
— Enable cross-team cooperation
— Help to set up and structure cross-team cooperation process
— Educate participants to follow the cross-team cooperation process
— Teach teams to collaborate and plan dependencies
— Provide regular support to the teams in their cross-team cooperation
— Actively participate in planning, organizing, and holding PI Planningng
— High flexibility. Ability to modify approach as per changing conditions, circumstances and feedback
— Strong collaboration and communication skills, including the ability to convey ideas effectively to both IT and business audiences
— Adept at handling adversity, tactful in conversations with executive leadership and operational leads alike
— Strong teamwork, business acumen, and customer advocacy skills
— Strong presentation, leadership, business influence, and project management skills
— Creating visual analysis models like data flows, process flows, data modeling and others as applicable
— Knowledge of prototyping tools and mock ups creation
— Knowledge of requirements management tools (JIRA, Confluence)
— Strong English verbal and written communication skills