Position: Business Analyst (Retail/eCommerce, Supply chain, Manufactory)
Company: SoftServe
Category: Business Analyst
Experience required: 2y
English level: upper

WE ARE
SoftServe is a leading advisory and IT development service company focused on helping clients to build cutting-edge and innovative solutions. Business Analysis & Product Management Center of Excellence at SoftServe is the team of the 'best in breed' experts with a focus on specific practice, platform, or technology, stepping into the most complicated challenges.

We develop solutions for top-tier Enterprise clients, who are global top players in their markets and industries, coming from e-Commerce, Retail, FMCG, Supply Chain & Manufacturing. Together with our clients, we focus on delivering tangible business value which enables driving businesses forward towards exceptional development & growth. We operate at the boundaries of available technological advances and allowing the latest technology to drive businesses and economies into the future today.

YOU ARE
A mature Business Analyst with more than 3 years of experience with IT solutions in either Retail, e-Commerce, FMCG, Supply Chain, or Manufacturing industries.

A professional showing a deep understanding of:
Enterprise clients business operations
Enterprise digital transformation concept
Management principles and project management specifics
Business architecture frameworks
Business development and pre-sales activities
Possessing a good knowledge of

Software development specifics and methodologies
Key business analysis tasks, elements, and techniques
Business process modeling, prototyping, and modeling tools
Effective communication, presentation skills, and stakeholder management

YOU WANT TO WORK WITH
Capturing the vision of the business area and the client’s specifics
Understanding the client’s business objectives and translating them to the development team
Defining 'as-is' state for the enterprise business solution, modeling 'to be' state, identifying and assessing gaps, proposing improvements
Developing a business case to assess the feasibility of possible solutions or investments
Standardization the collection of business and solution requirements, utilizing best practices for effective facilitation, requirements' elicitation, documenting, and prototyping, and modeling – to ensure the solution meets the business needs
Establishing and following requirement's lifecycle process
Conducting stakeholder analysis, plan communication strategy by taking into consideration its results and project specifics
Managing solution scope
Establishing the change management process where applicable
Prioritizing requirements

TOGETHER WE WILL
Be part of the team that is responsible for cooperation with the customer to define the needs, inception, new software solutions, and running proof of concept projects leading to business success, as well as leading complex, multi-disciplinary software engineering process that delivers proof of exceptional value to Company and customers
Live in dynamic product/solution lifecycle and keep all in one head: strategic, business, and technical focuses, software solution development excellence, customer experience, and feedback
Work closely with Program/Project Managers to confirm alignment of the requirements' management plan, with the overall project management plan for each initiative, contribute to risk management
Facilitate discussions, ensure effective communication and develop relationships with all project stakeholders
Define the product strategy, aligned with Product Manager
Process dynamic projects and still have so much a stable place to work
Enjoy flexible working hours – whether you are a morning bird or a sleepy-head, it is ok with us
Take part in internal and external events where you can build and promote your personal brand
Give you access to experienced specialists willing to share their knowledge
Show you our casual atmosphere – no dress code
Care about your individual initiatives – we are open for them, just come and share your ideas
Make you familiar with our structured career path and development opportunities