Position: Senior Salesforce Commerce Cloud/SFRA e-commerce expert
Company: Zoolatech
Category: Salesforce
Experience required: 5y
English level: upper

**Project Description**

Our client is a Danish jewelry brand, and one of the most famous jewelry brands in the world. We are building a team to help improve the systems’ reliability and develop great partnerships for years.
As a e-commerce/SFCC/SFRA expert, you’ll be working with product teams on raising maturity of engineering processes and practices for one of the biggest jewelry e-commerce projects in Europe, working closely with Dev teams on architecture and development process improvements, implementing best practices in testing and deploying e-commerce code to production, advise how to best use observability of systems, increase performance, streamline integration with OMS, ERP, Fulfilling services and drive down production incidents while improving end-user experience.

**Responsibilities**

If you are expert in e-commerce and SFCC/SFRA you have chance to contribute to one of the biggest online/omni-channel retail user of that cloud e-commerce solution in the world.
Key challenges are:
- to look into existing architecture and provide recommendations on how to increase reliability and availability of existing cloud SFCC/SFRA installations
- Help with Root Cause Analysis of new and past production Incidents on SFCC/SFRA and recommend ways to avoid them in the future
- Implement best practices on development & testing workflow (CI), deployment (CD), monitoring and automation of the SFCC platform under high-load
- Recommend best ways to estimate & test performance before Peak Periods (Black Friday, Mothers Day, etc).
- Mentor existing SFCC Architects/Devs/QAs/Ops teams on how to implement changes to production in consistent way, increase frequency of the releases and decrease number of bugs in production environments

**Skills Required**

- Deep knowledge of e-commerce and consumer facing services (SFCC/ SFRA, including Business Manager)
- Working experience with NodeJS
- Rest APIs
- Experience with CI/CD (Azure Pipelines preferred)
- Experience with APM and on-call pager tools (NewRelic)

**Will be a plus:**
- Understanding of front-end and backend performance optimisation
- Web Apps Debugging and troubleshooting / Chrome Dev Tools
- Understanding of event streaming (Kafka)
- Knowledge of best practices in product lifecycle from solution design, development, testing to operating large-scale real-time systems
- Comfortable scripting and debugging distributed web-based applications
- Fluent in scalability and root cause analysis exercises (blameless RCA, Postmortems)
- Strong hands-on technical experience in software deployment and operations on public Cloud platforms, CI/CD, deployment automation, and Pipelines
- Natural collaboration skills and an eye for continuous improvement