Position: Customer Care Expert (Spanish + English)
Company: SocialTech
Category: Support
Experience required: 1y
English level: upper

About us: 
— We are a group of support heroes who work with big clients in the field of Social Discovery and provide a full range of B2C and B2B services;

— We take care of our partners and clients and always speak the same language with them. Our agents have a good knowledge of Russian, Ukrainian, English, Chinese and Spanish;

— If you are inspired by new challenges, constant development and working among versatile people, our friendly team is waiting for you. 

Don't hesitate to email us your CV if you:

— Have excellent written and oral communication skills in Russian, Ukrainian, English (B2 +) and Spanish (B2);

— Are ready to work in a shift schedule and not afraid of night shifts;

— Have experience in customer service: email, chats or face to face;

— Know how to work with people, understand their emotions, show empathy and compassion;

— Always practice can-do attitude and believe that there is nothing impossible;

— Autonomy and initiative are your close friends.

It's all about you? Come join our team!

In exchange for your coolness, we offer:

— A group of colleagues where “team” = “friendship”;

— Bright and comfortable loft-style office, 5 minutes from metro Kontraktova Ploshcha;

— Shift schedule and the ability to work remotely if needed;

— Salary review once in 8 months;

— Free lunches as well as a kitchen with cookies, yogurts, sandwiches and other joys of life;

— Corporate health insurance, since nine-tenths of our happiness is based on health;

— Help with trainings fee.