Position: Business Analyst
Company: Astound Commerce
Category: Business Analyst
Experience required: 3y
English level: upper

Who we are and what we do:
Astound Commerce is a global e-commerce agency headquartered in the US. With over 1000 professionals in 11 countries, we are one of the world’s largest teams of e-commerce experts. Top brands like Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss, and Crocs are among our clients. Company centers in Eastern Europe are focused on the development of e-commerce solutions on Salesforce Commerce Cloud (Demandware), Hybris, IBM WebSphere Commerce, Intershop, Kibo, Magento, NetSuite.

You will:
- Analyze and document new and existing business processes to validate a solution that supports project objective(s);
- Develop and manage a detailed business and functional requirements;
- Provide platform-based recommendations for site enhancements;
- Document user stories/use cases to support QA creation of test cases;
- Demonstrate a proactive approach at all levels with Developers, QA, and Client;
- Map specification and wireframes to illustrate UX/UI interactions;
- Facilitate cross-functional meetings to capture requirements;
- Manage business-related issues and action item resolution;
- Develop process modeling to illustrate the end-state solution;
- Manage user acceptance testing and training documents to support the completed project.

You have:

Mandatory:
- 3 and more years of experience as a Business analyst or a similar IT role;
- Practical knowledge of SDLC;
- Experience in maintaining communication between the business and the team;
- Experience as a product owner/proxy product owner;
- Good knowledge in the single business domain, insights on several other business domains;
- Experience in working with US, UK, European customers.

Hard Skills:
Strong knowledge of processes:
- Agile (Scrum);
- Waterfall.
Requirements elicitation & elaboration:
- Pre-sale proposal development;
- Elicitation techniques;
- Modeling and diagramming;
- Develop process models;
- Business requirements development;
- Functional requirements development;
- Development of use-cases and user-stories;
- Documents specification/wireframe;
- Non-functional requirements development;
Other:
- Requirements management;
- Change management;
- BA risk management;
- Visual representation of information;
- Solution validation.

Soft Skills:
- Communication within and outside the team;
- Customer-facing;
- Time management;
- Teamwork;
- Business Correspondence (internal/external);
- Presentation skills.

English:
- Upper-Intermediate writing and speaking skills.

Good to have:
- Good understanding of any of the e-commerce platforms;
- Basic understanding of all other e-commerce platforms.