Position: Support manager
Company: Ox Tech
Category: Support
Experience required: 1y
English level: intermediate

A successful product company based in Israel, Kiev and Dnipro has an open position of Support Specialist in Dnipro.

Responsibilities:
•Monitoring, performance testing and testing of the new functionality used;
•Diagnostics and solution of user problems when working with the software used;
•Service tickets from JIRA service desk portal;
•Ability to learn quickly and work as a part of a team;
•Prioritizing user requests;
•Providing individual solutions for customers based on their business needs.
•Experience in the gambling industry would be a plus.

Requirements:
•A challenging and inquiring mind;
•Attention to details and tenacity;
•Quick logical thinking;
•Sociability, communicability;
•Intermediate level of English with good communication skills to chat quickly.

Working hours from 9:00 to 21:00. (2\2)

Ready to offer:
• Social benefits, paid vacations, sick-leaves;
• Medical insurance;
• Sports bonus;
• Career possibilities with growing team;
• Presents from the company for birthdays, anniversaries, weddings, and the birth of the child;
• Onsite English classes.