Position: Technical support engineer
Company: Lagrace agency
Category: Support
Experience required: 3y
English level: intermediate

Your daily challenges:

- installation and maintenance of IT systems, hardware, and software;
- interaction with developers, designers, and business customers;
- testing at all stages
- detection, documentation, and tracking of defects;
- analysis of requirements and specifications for the software product;
- localization of defects, creation of bag reports, and interaction with the entire project team.

Your key skills:

- Higher education in a relevant field or equivalent practical experience.
- Minimum of 3 years of experience in IT systems and software maintenance.
- Solid understanding of the client-server model and related technologies.
- In-depth knowledge of QA methodologies and the role of QA in software development.
- Strong familiarity with Agile methodologies (Scrum/Kanban) and practical experience in an Agile environment.
- Proactive mindset, with the ability to work independently and take responsibility for assigned tasks.
- Experience with similar software products or systems is highly desirable.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to effectively interact with team members and stakeholders.
- Ability to adapt to changing priorities and work well under pressure.
- Certifications in relevant areas such as software testing or quality assurance are a plus.

If you possess the required qualifications and are passionate about maintaining and optimizing IT systems and software, we invite you to apply for this position. 

Join our team and send your CV.