Position: Technical Writer
Company: Namecheap
Category: Other
Experience required: 2y
English level: fluent

**Requirements
**
Bachelor's degree in IT, computer science, or an arts or language field
2-3 years of technical writing experience
Upper-Intermediate English level
Experience working with Confluence (high priority)
Ability to gather information from SMEs to produce content
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Experience working in a fast-paced environment with multiple competing priorities
Ability to actively engage subject matter experts and follow through on commitments
Experience collaborating and directly interacting with globally-distributed stakeholders from diverse cultural backgrounds

**Will be a plus**

Experience writing clear and concise procedural documentation for a technical audience
Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes using industry best practices
Experience working with Markdown
Familiarity with any of the following style guides:
Google Developer Documentation Style Guide
Microsoft Style Guide
Apple Style Guide

**Responsibilities**

Ensure that mission-critical policies and procedures are well-defined and easily accessible within Confluence
Engage and collaborate with customer feedback to address content gaps, respond to customer feedback, and promote continuous improvement of the documentation experience
Work closely with other Technical Writers to ensure documentation follows best practices
We offer

**High & competitive salary**

Challenging work in an international professional environment
Opportunity to influence software development process, to be the owner of the product in your field of expertise
Opportunity to apply SAFe methodology
Flexible management
Relocation Bonus when moving from a different city / country
Full benefits package: paid vacation and sick leave
Continuous professional development (free internal and external professional trainings)
Free English classes in the company office
Free use of the services provided by Namecheap
Quarterly teambuilding activities and company corporate events