Position: Senior Talent Success Lead
Company: SoftServe
Category: HR
Experience required: 2y
English level: intermediate

WE ARE

SoftServe is a leading technology solutions company specializing in software product and application development and services. Our mission is to be a valuable partner for our clients who represent different domains. We measure our success by our clients’ success.

Talent Success Lead (TSL) also manages tools, data, and reporting pertaining to resource management of the company staff, including capability, availability and utilization data. This role also works hand in hand with Recruiting in screening prospective resources into each practice.

YOU ARE

- Having 2 years of experience with facilitation, coordination, scheduling, and managing of internal and external resources or similar role
- Understanding the IT outsourcing industry well
- Demonstrating a high level of analytical and problem-solving skills in managing complex deployments
- Superior in organizational skills, unflagging attention to detail and demonstrated a commitment to the accuracy and completeness of the information
- Able to independently manage priorities and resources in a high volume, client-driven environment
- Highly service-oriented and responsive
- Having excellent written and verbal communication skills and well-developed interpersonal skills
- The one having Intermediate+ English level

YOU WANT TO WORK WITH

- Managing Release to Reserve process, making decisions on the acceptance
- Assuring load, managing tasks assignment for employees in reserve, making dismissal decisions
- Managing the retraining process and internal projects
- Managing reserve cost-effectiveness
- Consulting and supporting company management to ensure the best quality of collaboration with stuffing
- Keeping stakeholders updated regarding staffing capabilities in location
- Participating in staffing strategy development for specific projects and positions in their location
- Analyzing reserve quality and amount of available specialists, timely open reserve vacancies for the external search for skills which cannot be gained internally, make the decision on hirings
- Taking care of employee retention processes in location. Promoting existing processes (rotation, retraining) and create new ones
- Managing salaries
- Investigating, creating and applying best practices for staffing speed upon location/in the Company
- Driving initiatives in the Company to improve staffing and resourcing processes

TOGETHER WE WILL

- Align the right people to the right projects at the right time!
- Be the best rock team who don’t regret their time, passion, and efforts to make business effective and people happy at the same time
- Care about your individual initiatives — we are open for them, just come and share your ideas
- Support your technical and personal growth — we have a dedicated career plan for all roles in our company
- Accomplish together great things within a friendly team of professionals