Position: WordPress Support Technician (System Administrator)
Company: HipCat Society
Category: Sysadmin
Experience required: 3y
English level: pre

**We are a direct US-based employer. We have just started to hire professionals from Ukraine and Eastern Europe. Right now 90% of our employees work and live in Mexico and the United States, but we're eager to change that rate and diversify our team even more. 😊** 

**💡OVERVIEW**
The WordPress Support Technician role will be responsible for handling the technical aspects needed in order to properly service maintenance requests for existing WordPress websites.

We have a marketing agency, that has been around for 20+ years. 

We are all about having a fun, smart & tight-knit team that values creativity, discipline, support of each other, and providing enormous value to our clients with innovative marketing solutions. 

**JOB REQUIREMENTS 🥷**
- Good communication skills
- A strong understanding of the Web; familiarity with HTML, CSS, PHP, MySQL, HTTP
- Troubleshooting skills; ability to understand PHP error logs and Javascript console errors
- Familiarity with SSH, FTP
- Familiarity with managed hosting services like cPanel and phpMyAdmin
- Familiarity with DNS records and domain services (GoDaddy, Cloudflare, etc.)
- WordPress administration or development knowledge
  -- Familiarity with WordPress CLI is a plus
  -- Familiarity with Gravity Forms is a plus


**RESPONSIBILITIES 🕹️**
- Monitoring performance of hosted WordPress websites
- Migrating and launching WordPress websites
- Addressing technical issues that come up directly or elevating tasks to the development team when needed
- Performing and monitoring WordPress backups 
- Working with domain names and changes to DNS records


**BENEFITS 💎**
- Fully remote 
- Flexible schedule 
- Room to grow 
- Super fun and relaxed team