Position: Functional/System Analyst (OMC)
Company: Luxoft
Category: Business Analyst
Experience required: 3y
English level: upper

This platform includes processing of onboarding requests as they flow from Clients to Sales to Operations and to downstream processing functions. Application functionality is decomposed into business process management, business rules/workflows configuration, reporting / dashboards and workload management functions e.g. work prioritization, SLA management, notifications etc.
Technically solution includes BPM engine, rules engine, reporting engine, metadata configuration components; most of these components are exposed via end-user facing interacting web applications. The platform is used by both external and internal users, it is mission critical as part client experience upgrade roadmap. There is a potential to develop machine learning and process mining solutions as add-ons to the platform, given the delivery of planned features is on target.

Responsibilities:
- Direct communication with client side based BA/PO/end users
- Eliciting, elaborating and documenting business/functional requirements
- Developing UI mockups for the features
- Preparing test cases for the features
- Doing early acceptance testing
- Data discrepancy investigation
- Facilitating and coordinating demo to the end users

Mandatory Skills:
- At least 3+ years of proven experience in a BA position
- Analytical mindset
- Understanding of and practical experience with different ways of formulating requirements
- Excellent communication skills
- Solid SQL knowledge
- Good Excel knowledge
- Good command of spoken and written English (Upper-intermediate +)
- Self-starter attitude and ability to work independently

Nice-to-Have Skills:
- SA/FA
- Understanding of Banking Client Onboarding domain
- Understanding of agile software development methodologies