Position: Senior Software QA Specialist
Company: BrickRed Systems
Category: QA
Experience required: 5y
English level: intermediate

We are looking for:  
8+ years’ experience with drive for change/improvement, ownership of problem solving with track record of doing so, manual  test competency but also a must for automation experience

Ideally candidates will be senior ICs or have some experience as lead QA but desire to work as IC in a cross-functional team with 2-3 QA peers, one of which will be a test engineer. 

**Objectives:**
-Overall, ensure issue-free product releases to customers in a CI/CD environment
-Author and maintain highly reusable and modular functional test case libraries
-Manually test integrations, features and e2e workflows on multiple platforms using highly proficient organization and prioritization to ensure quality on schedule
-Ensure the Product owner and project team can keep development pace toward release dates at quality by efficient escalation and
communications
-Curate exquisite (but time conscious) tickets with essential information for triage and technical review
-Be a highly present resource, fully engaged with all disciplines within a talented, fast-moving development team
-Identify opportunities for UI automation and viable, sustainable solutions with analysis of impact

**Expectations:**
-Perform manual testing of Mac and PC hockey desktop applications in alpha, beta and production phases
-Prioritize new feature testing, regression testing, and production release sign-off and smoke testing as appropriate to each stage of the
release cycle
-Build team confidence in QA process as result of rigourness in testing; be able to confidently red light or green light releases, based on quality assurance outcomes, with clear assessment of concerns or risks
-Proactively identify and request additional QA help for high-load testing periods if needed
-Similarly, assist with testing web-based and/or mobile applications from time to time if/as needed to provide added support for fellow QA
team members
-Be able to define and reference test sets of data displayed within the application to ensure business logic and backend data or operational support is performing as expected
-Author and update test scenarios to support new feature development in a repeatable, reusable structure using TestRail cloud solution for test management
- Maintain and execute test cases for e2e, smoke testing and integration testing, and report on results of each test run
- Escalate significant issues during testing rather than waiting till the end of any given pass
-Link related tickets and help find related, existing tickets relevant to merging issues from tech or support teams, where known (maintain
deep familiarity with backlog and exercise fluent Jira search and filter capabilities)
-Be familiar with Kibana error logs and reporting to help identify trends or high impact issues such as crashes, common errors, and OS
/OSX or device-specific issues

**Requirements:**

- 8+ year of work experience as a QA Engineer (experience in a product company will be a plus);
-Consistently engage best practices for ticketing including use of versions, epics, build numbers, repro steps, video examples and logs
-Communicate clearly and proactively about issues found in QA passes to stakeholders such as Product Owners, Project Managers and Technical Team staff
- Respond as quickly as possible to questions within tickets, email or communication tools, ensuring ticket detail is captured in comments and repro steps
- Work independently, to prioritize tasks, and be willing to confirm priorities on a regular basis with stakeholders
- Practice excellent organizational skills for managing tickets and communication channels
-Have an eye for detail, including UI inconsistencies and unexpected -UX behaviors within workflows
- Learn and champion user workflows and needs, as defined by the Product Owner, helping drive improvements as a regular user of the
product above and beyond testing
- Hold Sport familiarity and experience, ideally in hockey, basketball and/or baseball and softball - or be deeply knowledgeable in at least
one other sport
- Own a Mac and a PC, desktop or notebook/MacBook, to be able to test applications on both devices
- Be familiar with Jira, Confluence, TestRail, Slack and Microsoft Teams as well as video capture, screen capture and debug tools, such
as Fiddler

**Bonus superpowers:**
- Excellent knowledge of performance evaluation and change management principles
- A strong interest in sports / passionate and knowledgeable about team sports and stats
- Familiarity with localization and translation processes in software
- Never stop advocating the user experience

We offer:
• timely payment of wages and bonuses;
• flexible working hours and an opportunity to work remotely;
• paid vacation for a period of 24 calendar days;
• paid sick leave(5 days) at the end of the trial period;
• support for Team Lead and the leader, who help to get used to work processes;
• constant communication with native English speakers;


**Project:**
This job offers tremendous opportunities to work with the only company that delivers on-demand professional-level basketball, baseball, and
hockey analytics linked to supporting video to nearly 1500 pro teams, international, and college teams. Our systems are highly complex and
contain petabytes of data and video requiring extremely talented engineers to maintain the scale and efficiency of its products.
Work environment is geographically distributed, with employees working from home offices. The successful candidate must be
comfortable working in a virtual office using online collaboration tools for all communication and interaction in English.
We are a globally distributed team and we work on an asynchronous model with flexibility of when and where you want to perform your job, while still being able to attend team calls and regular meetings. Personal initiative and a strong work ethic are highly encouraged and rewarded.
The company is deadline driven and provides a very transparent freedom and responsibilities culture to all our teams. We strongly believe striking the balance between work and family is very important and our culture is focused on the well-being of our team and their loved ones.
Note: This is a fully remote job, so your physical location can be anywhere in Europe, as the working hours are European business hours.