Position: Customer Support Manager
Company: TestMatick
Category: Support
Experience required: no_exp
English level: intermediate

*Key responsibilities:*
Resolving basic to complex support issues for customers’ inquiries received via omnichannel support (emails, live chat and calls)
Becoming a product expert and providing documentation updates to our knowledge base
Ensuring customers' satisfaction
 
*Required skills:*
English is a must
Experience in dealing with customers would be a plus
Experience with native speakers would be a plus
Ability to deal with multi-tasks, to master new skills quickly
You are positive, patient to the details, intellectually curious, self-supporting with analytical mind 

*We offer:*
Interesting and important work in a good team
Education (English, professional literature, conferences, trainings)
Comfortable office
Salary is according to the results of the interview
Full-time job
Paid vacation