Position: Оператор чата со знание немецкого и английского языков
Company: King Billy
Category: Support
Experience required: no_exp
English level: upper

We are a new generation online casino launched on St. Patrick’s Day in 2017. Available in 6 languages, we are a Curacao and Malta-licensed operator which has enjoyed a meteoric rise in popularity and revenue, winning at the same time numerous industry awards.

At the moment we have an open position of **Customer Support Representative.**

We are looking for positive people to be a part of our young team ♥️

**Requirements:**

- **German AND English** (starting from Upper-Intermediate level) writing, grammar;
- Customer orientation and ability to adapt/respond to different types of characters;
- Multitasking and time management skills are essential;
- Business communication skills are welcomed;

**Responsibilities:**

- Support and provide customer service via chat, email (no phone calls, no sales);
- Handle complaints, provide appropriate solutions;
- Provide valid and complete information by using the right tools;

**We create perfect conditions for work:**

- A cool team with a family atmosphere;
- Оfficial employment:
- Paid vacation (20 business days);
- Paid sick leave;
- Flexible schedule, which you can combine with a study: 09:00 — 16:00 / 16:00 — 23:00 / 23:00 — 09:00 / 12:00 — 19:00 / 19:00 — 05:00 (at some shifts you can work from home). One-night shift per week;
- Free training;
- No stress atmosphere: sofa, tea, coffee, cookies;
- The modern kitchen will all facilities;
- Cute new office in the city center (a 7-minute walk from Arsenal metro station);
- Ability to improve yourself and change the position in the dream team;
- The best corporate culture: team building, events, and parties!

**If you are ready to be a part of the dream team, don’t hesitate — apply now!**