Position: Customer support specialist
Company: exelegent.com
Category: Support
Experience required: no_exp
English level: upper

Requirements:

English level - advanced;
Excellent communication and presentation skills;
Good in e-mail correspondence and phone etiquette.
Customer Focus;
Flexibility;
Orientation on Details;
Accuracy, politeness and patience.
Ability to work in team and think as a team.
Education:

Bachelor Degree and above.
Key Responsibilities

Working in 24\7 schedule
Incident recording, classification, initial diagnosis
Request resolution or escalation to responsible parties