Position: Middle Data Analyst (Telecom)
Company: Mobichord
Category: Support
Experience required: 3y
English level: upper

Requirements:

Financial analysis knowledge
Excellent English to enable customer communication (written and verbal)
Ability to handle any customer interaction professionally and with a service-oriented attitude
Reliable and precise work style, even under time-pressure
Excel / PowerPoint skills
Experience in software / hardware or telecom industry is a plus

Responsibilities:

Perform telecom contract assessments and develop recommendations for clients to optimize their telecom spend
Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports
Act as technical telecom resource for requirements gathering and implementation 
Perform telecom operations services, optimize processes and define standards
Provide top quality customer service to clients, vendors and internal teams
Own and manage project, new processes, standards and tools
Develop and own best practices, quality assurance methods, etc.