Position: VIP Customers Manager (Betting, Casino)
Company: ASAP Solution
Category: Support
Experience required: 1y
English level: upper

**Responsibilities: **
• Regular communication with VIP-players - announcement of promotions and special offers, assistance in case of problems and questions, establishing trusting relationships.;
• Participation in the segmentation of VIP clients;
• Participation in the coordination of the bonus grid for VIP clients;
• Analysis and reporting on the activity of VIP clients;
• Close cooperation with other departments (support, finance);

**Requirements:**
• From 1 years of experience in the position of support manager / VIP manager;
• Excellent communication skills (written, oral and presentation);
• Advanced knowledge in Excel. Ability to work with databases, pivot tables and other functions;
• Level of knowledge of English - B2 and above.
• Experience in gambling/betting will be a big plus.

**Terms: **
• Remote work with flexible schedule;
• Vacation 20 working days;
• 5 days of paid sick leave;
• Competitive salary and career growth opportunities.