Position: Customer Support - Team Leader/Supervisor (English)
Company: Raviga Group
Category: Support
Experience required: 2y
English level: fluent

Our team is growing, our we need someone to assist our customer support manager.

Ideally you have experience working in another startup (but not essential).

You MUST have fantastic English with an easy to understand accent. You will be talking directly with British customers. (Any additional western European languages are a bonus).

You must be self-starter and a fast learner.

We run classmanager.com and stagestubs.com. We are moving into a growth stage as we move international in regions where we currently have 0 customers.

Your responsibilities will include ensuring that all INBOUND queries at dealt with in a timely manner. After this you will also be responsible that all staff our prospecting, building prospecting lists and reaching out to existing customers to aid growing our business in new areas. As well as this you will also help out with our UK customers as one of our power users with a wealth of knowledge.

It's important you can keep on top of metrics.

Our team are awesome, we've created some pretty cool products that our customers love and we want to spread this love around the world.

Does it sound like this role is for you? I'm looking forward to speaking with you.

Excited!