Position: Business Analyst
Company: Creatio
Category: Business Analyst
Experience required: 1y
English level: fluent

Terrasoft Ukraine is one of the fastest-growing enterprise SaaS companies offering a leading low-code platform for process management and CRM. With amazing opportunities ahead of us, Terrasoft Ukraine is looking for a Business Analyst to launch the company's products into industrial operation effectively.  

Our intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises and are known under Creatio brand name. With a global team of 600+ dedicated professionals and hundreds of partners Creatio operates in 110 countries worldwide. 

As a Business Analyst you will join our Customer Success team and work for Global markets. You may be engaged remotely.   

**RESPONSIBILITIES:**

- Gathering requirements from multiple stakeholders, finding out clients' business needs  

- Producing business requirement artifacts including concept, technical design, use cases, testing protocols and others 

- System customizing with the help of low-code instruments 

- Holding training sessions for clients 

  
**WHAT WE EXPECT: **

- Fluency in English, ability to communicate complex ideas effectively — both verbally and in writing  

- At least 3 year of experience in IT projects implementation 

- Deep understanding of industry models 

- Knowledge of data exchange technologies and BPMN 

- Understanding IT solutions architecture 

- Experience with CRM software  

 
**WHAT WE OFFER:**

- Unique experience of working with global markets (Americas, EMEA, APAC) 

- Enormous opportunities for professional and career growth 

- Powerful award-winning product  

- Engaging and supportive team that sets and delivers on the world-class standards 

- Dedicated leaders with open doors 


**Other perks:** free English Speaking Club, Medical Insurance, gym, food court, football, and basketball teams, table tennis, kicker, and the comfortable office near Demiyivska with bicycle and car parking. 

If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges, and get a wonderful team, this is the job for you!