Position: Senior Client Support, Investment Management
Company: DataArt
Category: Support
Experience required: 2y
English level: upper

About the vacancy

Our client is one of the world's largest investment funds that manage hundreds of billions of dollars. The company's business is focused on several areas: private equity, venture capital, real assets, investment solutions, and global market strategies.

We are looking for a Client Support Manager who will work with business users (client employees) directly. It is necessary to support several specific systems that are integrated with Excel and accept data from tables in Excel.

The ability to communicate clearly with English-speaking users is required.

Must have

2+ years of support experience
Strong knowledge of SQL
Excel power user
Ability to work in a high-pressure environment
Ability to work independently when required
Experience working with multiple vendors and data providers
Attention to detail
Excellent English communication, collaboration, and interpersonal skills
Experience supporting financial applications and software
Spoken English

Would be a plus

Working knowledge of investment or other trading systems; support of several integrated systems
Experience resolving network issues would be an advantage