Position: Technical Writer
Company: Omilia Natural Language Solutions UA Ltd
Category: Other
Experience required: 1y
English level: fluent

**Requirements:**

— Experience with technical writing and various types of content creation (Software Documentation);
— Minimum 1 year of experience in a similar position in an IT company;
— Advanced English;
— Ability to create well-illustrated, easy-to-understand texts;
— Initiative and proactive approach;
— Technical background;
— Willingness to grow and take responsibility;
— In-depth IT domain knowledge (Understanding of SaaS product life cycle and familiarity with the different phases of the process);
— Experience in developing the documentation in collaboration with /QA/Development/Marketing teams.

**Good to have:**
— API Documentation experience
— Project management experience

**Responsibilities:**
— Grasp complex technical concepts and make them easily understandable both text & visual wise;
— Following Knowledge-Centered Support methodology;
— Identifying and implementing changes to the knowledge management process;
— KM reporting and analytics;
— Work with multiple teams to create valuable and up-to-date customer-centric documentation;
— Following the release delivery cycle to support the agile development process;
— Managing and maintaining updates and revisions to documentation aligned with product releases and updates.

**We offer:**
— Remote work or work from our office in Kyiv
— Attractive compensation package
— Salary will be fixed in US Dollars
— 24 vacation working days
— Loyalty bonus 15% from fixed salary
— Healthcare plan
— Parking slots near the office
— English language courses
— Apple gear
— Development in professional growth (courses, training, Udemy business account);
— With Omilia, you will work within a great team of likeminded young people, working hard and enjoying every bit of it, delivering disruption in how consumers communicate with organizations all over the world!
— With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!