Position: Support Agent
Company: OBRIO
Category: Support
Experience required: no_exp
English level: intermediate

**OBRIO** is one of the largest and most successful subsidiaries of Genesis. We have been developing our products for 2 years and have four applications and one successful exit in our portfolio. Our monthly audience is over 2 million users, and the Nebula app ranks first among the world's astrological apps in terms of gross profit and traffic. In 2020 - our company has grown more than 5 times.

As we continue to expand globally, we are looking for a responsible and dedicated **Support Agent** to help us moderate different types of content (images, text), communicate between app experts and users, and provide user support🚀

**Your impact:**
- Providing support for users of the applications, WEB-site (assistance in using the products, answering questions)
- Moderation of reviews in Stores
- Moderation of content in Nebulatalk

**About you:**
- Confident user of PC and computer programs
- 40 words per minute print speed in English
- English at the Intermediate level and above, competent written language is required
- Mindfulness, perseverance, and responsibility

**Nice to have:**
- Commercial/volunteer experience from 6 months
- Experience with CRM and Zendesk will be a plus
- Desire for personal and professional growth
- Ability to express thoughts competently, tactfully and clearly

**Working with OBRIO for you is:**
- An excellent opportunity to start your IT career from scratch
- Remote work schedule
- Good compensation that allows you to focus on project development and your professional growth to Shift Lead or Team Lead
- Strong professional team - you will have the opportunity to exchange knowledge and gain new experience
- The opportunity to improve the level of the English language, as well as training and professional self-development
Interesting and challenging tasks, we love those who are not afraid to go beyond 😉

**Join our team!**