Position: HR Generalist
Company: BigCommerce
Category: HR
Experience required: 2y
English level: upper

This position carries out responsibilities in the following functional areas: employee relations, performance management, onboarding, policy implementation and management, internal communications and compliance. You should be humble, ambitious and willing to make a difference every day!

**WHAT YOU'LL DO:**

-  Support the efforts of the Human Resource Business Partner (HRBP) team by actively contributing to the development of department goals, objectives and systems that support not only the efforts of the People & Culture department but also the company’s strategic direction
-  Provide daily performance management guidance to line management (coaching, counseling, career development, disciplinary actions, etc.) in partnership with HRBPs
-  Manage and resolve employee relations issues, including Performance Improvement Plans, and conduct effective, thorough and objective investigations in collaboration with HRBPs
-  Work with HRBPs to drive execution of HR programs including, but not limited to talent assessments, pay planning, career pathing and organizational design
-  Manage the development, implementation, maintenance and legal compliance of HR policies, procedures, protocols and guidelines
-  Support internal communications to ensure understanding of People & Culture programs ensuring consistency and alignment with BigCommerce's brand identity, strategic direction, philosophies and tone
-  Identify, review and analyze local trends and internal data to recommend solutions to HRBPs to improve performance, retention and employee experience
-  Assist with processing employee changes, terminations and conducting exit interviews
-  Assist with initiatives and projects that span across functions and around the world
-  Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
-  Maintain positive relationships with managers and employees to promote our culture of open communication

**WHO YOU ARE:**

-  2+ years of experience in Human Resources, preferably within the tech industry and/or at a high growth, rapidly evolving company
-  Bachelor's degree (preferably in Business Administration, Psychology or Communications)
-  Excellent written and verbal communication skills, fluency in Ukrainian, Russian, and English is a requirement
-  Supportive of a "customers first" mentality, you project confidence and build trust easily
-  Proficient in Microsoft Office with advanced skills in Excel
-  Solid understanding of multiple human resource subject areas including compensation, employee relations, talent management, recruiting and federal and state employment laws
-  Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information
-  Strong working knowledge of employment laws and regulations and able to appropriately spot employment risk issues
-  Flexible and resourceful in fast-paced environments and able to adapt to changing priorities
-  Driven, results-oriented and able to handle multiple competing priorities and projects
-  A sense of humor - the ability to laugh when things get hectic is a HUGE plus

**WHATS IN IT FOR YOU:**

- Design solutions that will be used by thousands of partners and will benefit hundreds of thousands of users
- Collaborate with local and international teams
- Learn from a team of senior professionals
- Be a part of a fast-growing company
- Flexible schedule
- Competitive compensation and benefits