Position: Technical Support Engineer
Company: CEX.IO LABS
Category: Sysadmin
Experience required: 1y
English level: intermediate

With strong administrative skills and tech focus, you will provide a friendly and proactive service to users and conduct an efficient handling of each query and advise user of the consequent solution.
Depending on priorities, this job is split (50/50) between Help Desk and System administrative functions.

 

What are the main responsibilities?

Deployment of workstations, software installation.
Helping employees in solving technical problems.
Maintenance of office technical equipment: printers, scanners, ms servers, office computers.
 

The ideal candidate has:

Exceptional user support and administration skills
Previous experience in a similar administrative/user support role
Excellent communication skills
Exemplary attention to detail
Self-motivated, enthusiastic and professional
The proven ability to work under pressure and deal with challenging situations.
The ability to make decisions, take ownership and use your own initiative to resolve problems.


In return we offer:

A dynamic crypto market, where you need to react and learn quickly. It gives rapid personal and career growth.
Professional growth: external professional courses, certifications, English courses..
We have a competitive remuneration.
Opportunity to work remotely, still having an option to visit a comfy office.
100% Health Insurance coverage.
18 days of annual vacation, family leaves, unlimited paid sick leaves.
MacBook and at least one 27″ display.
Team building events, corporate events, semi-official parties, etc.
PE accounting support.