Position: Lead of the Voice Support
Company: WhiteBit
Category: Support
Experience required: 1y
English level: upper

Requirements:
Ukrainian Advanced
Russian Advanced
Strong Command of the English Language
Active Listening
Oral Communication
Confidence Delivering Training Sessions
Interpersonal Skills
Customer Service
Provide Product Knowledge
Guidance
Support to Internal Teams


Would be a plus:
Able to Work Independently
Time Management
Prioritization
Quickly Learn New Technologies
Team Player
Virtual Working Capabilities
Willingness to Explore New Technologies
Communications Systems
Love for Technology

Responsibilities:
Analysis and recruitment of the outsourcing team
Training specialists
Setting up processes
Reporting
Achieving goals
Compliance with regulations and requirements concerning the work of the Voice Customer support

We offer:
Our own product
Real career growth at WhiteBIT
Loyal and progressive management
Payment revision policy every six months
Legal and accounting support
Paid vacation and sick days
Exciting corporate life (trips abroad, travel in Ukraine, birthdays, professional and public holidays, Mafia and other tabletop games championships, lectures and much more)
Office type of cooperation (Turkey, Spain, Georgia)
Schedule: 09:00 - 17:00 Mon-Fri.

Our СRYPTOteam is waiting for YOU!