Position: IT Support Engineer
Company: BrightLocal
Category: Sysadmin
Experience required: 1y
English level: intermediate

**Job Description** 

You will be working to support a team of developers and QAs in their day to day work, enabling them to be at peak performance, eliminating any problems as they arise and proactively removing potential bottlenecks. We use laptops running Ubuntu and Apple Macs. Networking is based in WiFi provided by Ubiquity hardware.

You will be required to install, configure, and maintain computer hardware, keep track and monitor overall condition of equipment, make requests to purchase required hardware and parts, perform upgrades (replacing RAM, hard drives, etc).

Software stack consists of PHP, MySQL/Percona, Go, Cassandra, ClickHouse, ElasticSearch, RabbitMQ, Docker. Helping configuring and maintaining this software in development environments is an essential part of the day to day duties.

**Required Skills**

    • In-depth knowledge of hardware and software: Linux/Mac laptops, 
      Ubuntu servers.
    • Knowledge of networking: LAN/WAN/VPN.
    • Strong communication skills.
    • Organisational skills.
    • Critical thinking.
    • Problem-solving skills.
    • Time management skills.

**Benefits**

    • Competitive pay with yearly salary review
    • Performance related bonus worth up to 20% of annual salary
    • 20 days paid holiday per year (plus public holidays) and an extra paid 
      day off on your birthday
    • Paid sick days
    • Individual training budget of $800/year
    • An extensive library of technical books in the office
    • Free English lessons every week in the office
    • A modern, quiet and comfortable workplace
    • Fast, powerful PC or Laptop and high quality 24” screen(s)
    • A plentiful supply of coffee, cookies and fruit in the office