Position: Business process manager
Company: GlenFlow
Category: Business Analyst
Experience required: 2y
English level: upper

We are looking for a **business process manager** to optimize our processes. You will document our current processes, recommend improvements, and evaluate the efficiency of changes made to our processes.

**Responsibilities include:**

- Evaluating existing business processes
- Determining and outlining business process improvements
- Coordinating business process improvement strategies with internal stakeholders
- Overseeing all aspects related to the implementation stages of business process improvement initiatives
- Analyzing and monitoring implemented changes to business processes and making adjustments as needed.
- Performing ongoing analyses on gaps related to productivity and quality
- Revising and updating procedures and policies

**Requirements:**

- A bachelor's or master’s degree in a related field
- 3 + years of experience in business process analysis or business process management, preferably in an IT industry
- Deep understanding of IT company organization, functions, roles, and responsibilities
- Good skills in creating simple-to-understand and visual documentation.
- Knowledge of modeling notations (BPMN, UML)
- Advanced analytical and problem-solving skills.
- Ability to go into detail whilst also keeping a high-level overview
- Exceptional leadership, collaboration, and communication skills.
- Superb recordkeeping, time management, and organizational skills.
- Excellent presentation and public speaking skills
- English: Upper-intermediate

**We offer:**

- Opportunities for self-development and professional growth
- Interesting tasks, support from colleagues, and work among real professionals
- Friendly atmosphere, caring for the comfort of specialists;
- Flexible schedule (there are core mandatory hours)
- Sports compensation, English lessons