Position: Chat Support Specialist
Company: Argo Brands
Category: Other
Experience required: 1y
English level: upper

Argo Brands is a household brand that is built upon integrity and value. We have grown into a company that proudly offers eco-friendly products across the most extensive online retail vendors.

Argo Brands is a household brand that is built upon integrity and value. We have grown into a company that proudly offers eco-friendly products across the most extensive online retail vendors. With three brands in our portfolio, we showcase a wide range of products that are well-suited for the consumer market. 

We are looking for a Chat Support Specialist to manage clients' behavior, control purchase roadmap through sales funnels, and Basic elements of automation control. A successful candidate will have experience in the management of automated sales funnels. 

Main Responsibilities:

- Manage conversations through our social media accounts, online chat, mail

- Control client roadmap through sales funnels

- Reports organization (google sheets)

Content management (in funnels)

Collect and prioritize customers’ feedback.

Requirements:

- B2 and higher level of English.
- A minimum of 1 year of experience managing large online communities.
- Track record of growing online communities significantly — a HUGE advantage.
- Strong organizational skills.
- Experience in management of automated sales funnels (like manychat/sendpulse) — a HUGE advantage.
- Team player.

Offer:

High salary rate with motivational KPI’s.
Monday — Friday, from 10:00 to 19:00 (flexible hours are possible).
Argo Brands's benefits 
Remote Work
Stock Option Plan in 5 years
Paid Time Off
Vocational training and mentoring. Friendly and open atmosphere.
Experience in the most extensive and dominant market in the world — USA.
The ability to express oneself. We do not set a framework and are ready for your creative decisions.
We are looking for someone enthusiastic and will do their best to achieve great results. This role is for a focused team player with a determined attitude who wants to work.