Position: Senior QA Engineer/QA Manager for a business aviation product
Company: Portside, Inc.
Category: QA
Experience required: 5y
English level: intermediate

We are looking for a **Senior/Lead QA Engineer** to help us develop and implement an end-to-end testing and release process. You will be responsible for building and managing a QA team, implementing QA processes and best practices, and performing the full scope of testing activities in preparation for the weekly release.

**Responsibilities:**
Defining and implementing QA practices, processes and standards
Creating and maintaining test documentation: plans, cases, checklists, and reports
Determining the right split between automation and manual coverage, developing a plan and a backlog of automation cases and ensuring a steady increase in automation test coverage
Designing and implementing a functional and regression testing process that leads to a release sign-off (we are currently on a weekly release cycle)
Performing functional, regression, and usability testing in preparation for a weekly release
Triaging incoming customer bug reports (third-level support for cases that our customer success team is unable to resolve).
Investigating reported software problems and identifying solutions
Recruiting and leading a team of several manual and automation QA engineers

**Requirements:**
5+ years of QA experience, preferably working on complex B2B, enterprise or SaaS products, including experience with interviewing, onboarding and mentoring QA engineers
Experience with REST API testing, cross-browser testing, JIRA, test management tools (TestRail), logging and monitoring tools (we use Sentry, Kibana, LogRocket, and Prometheus)
Advanced spoken and written English skills to be able to communicate with customers as necessary to gather additional bug report information or troubleshoot problems
Product-oriented mindset
Quick learner with a strong product and business sense, capable of quickly grasping customer use cases and becoming a product and domain expert
Excellent communication skills and ability to explain complex technical subjects to non-technical team members
A strong understanding of how QA should be done for a complex highly-configurable B2B software platform
The ability to move seamlessly between high-level strategic thinking and hands-on test writing and execution

**Not required, but would be a plus:**
Experience in automation QA
Experience in mobile testing
SQL knowledge
Experience with complex B2B/enterprise/SaaS software
Experience or interest in the aviation domain

**We offer:**
Rapidly growing product company with a globally diversified and stable customer base
Fully remote position; work anywhere in the European time zone
Competitive compensation in the top 25% for any given market
Stock option plan participation, with vesting that begins on day one
2 team events per year organized by the company
20 paid vacation days + sick days + all official holidays in your location
Company laptop
English class reimbursement