Position: Billing Manager
Company: iTalentify
Category: Support
Experience required: 2y
English level: upper

Key tasks:

Verify customer files, evaluate negative news related to clients;
Work with the incoming flow of KYC documents and perform KYC analysis;
Identify suspicious activity for further review;
Decline suspected fraud at the point of origination;
Act according to anti-fraud rules of the company as well as help to develop new ones;
Monitor overall fraud and chargeback levels;
Process complaints, disputes, arbitration and compliance cases;
Work with payments & invoices;
Review forums;
Work with CRM systems.

Knowledge and skills:

2+ years of experience in risk management / anti-fraud / billing;
Knowledge of Visa / MC rules and policies;
Familiarity with KYC, procedures and best practices;
Familiarity with the international wire flow;
Work with international wire & card transfers;
Experience in online fraud prevention is preferable;
English level not less than Upper-Intermediate;
Higher economic education is preferable;
Basic Knowledge of Excel, Word, Adobe Reader;
Excellent analytical skills;
Capability of handling a variety of assignments;
Effectiveness in summarizing different cases;
Attention to details and ability to focus on task without being distracted;
Stress resistance and ability to work under pressure
Practical planning and risk management skills;
Fresh ideas and suggestions contribution.

We offer you:

Opportunities for professional development and personal growth;
Stable employment complying with all local tax laws and regulations;
Flexible working hours;
Teamwork and exciting corporate events;
Convenient modern office in the city center;
Medical insurance.
We will be glad to welcome you in our team!