Position: Business Analyst
Company: ITeams
Category: Business Analyst
Experience required: 3y
English level: fluent

Description
We invite a Business Analyst to join our team and work with a leading developer of technology solutions for the restaurant industry and a Microsoft Gold Certified Partner who helps managers achieve operational and financial goals for over 30 years. We are building a product suite that covers the full cycle of restaurant operations, including POS platform, cloud-based data management, complex analytics solution, reporting, and more. What's in it for you:

Interaction with the Product Manager who was at the origin of the project and knows it better than anyone
Team of professionals (some of our team members have 10-15 years of experience)
Work on a profitable product: over 10,000 restaurants rely on RTI hospitality solutions, including Wendy's and Burger King
Qualifications and experience:

4+ years’ work experience as a BA/Product Manager
Excellent analytical and communication skills
Ability to classify, arrange data in the most convenient way and explain complex concepts on simple words
Good theoretical and practical knowledge of BA methodology and tools (functional/non-functional requirements, use cases, user stories, traceability)
Experience with bug tracking, collaboration and modeling tools
Advanced English skills (both written and spoken)
Client-server architecture and technical API documentation knowledge
Web application interactions (request-response, flat file communication)
Knowledge of API testing and modeling tools (LucidChart, DrawIO etc.)
Understanding of DB principles and ability to get data to DB
Nice to have:

Technical background
Expertise in the restaurant or retail area (or the goal to become an expert in one)
Familiarity with how POS systems operate
Knowledge of modeling notations (UML, BPMN)
API testing experience might be an equivalent
Desktop applications and active DB user experience
Key responsibilities:

Eliciting, analyzing, and converting business problems into feature requirements, presenting those requirements to the team
Assisting stakeholders in priorities management for the features; engage changes requested for product
Maintaining requirement traceability
Supporting existing integrations between internal sub-projects and components
Supporting existing integrations with third-party software
Delivering a presentation on the implemented solution to the product management
Visualizing workflows of the developed solution
Our benefits:

✅ Professional and personal growth: ability to shift your career path, access to English courses, online training programs, webinars, and workshops
✅ Healthcare: healthcare medical insurance and healthcare kit (gym, sports nutrition etc.)
✅ Fun online activities and team-building events
✅ 18-20 paid time-off days per year, 5 absence-due-to-illness days and 21 days of extraordinary medical leave per year