Position: Customer Support Representative
Company: GeeksForLess
Category: Support
Experience required: no_exp
English level: upper

Looking for a Customer Support Representative in Poland to work on a Canadian healthcare project. No experience needed. Also experienced agents are considered.

Full-time, remote, long-term (equipment is provided)
Working schedule: 14:30 - 23.00 (Poland)

Mandatory Requirements:
• Strong verbal and written English skills.
• Business communication and soft skills.
• Ability to work efficiently both independently and with a team.
• Ability to handle multiple tasks simultaneously, and effectively manage priorities.
• Critical and consecutive thinking.
• Strong learning abilities.
• Corporate ethics.

Main Responsibilities:
- Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
- Create and process support tickets.