Position: Business Analyst - CMS
Company: Intellias
Category: Business Analyst
Experience required: 2y
English level: intermediate

**Responsibilities:**

-Analysis of architecture and functionality of Campaign Management system and related components/systems
-Identify and define business needs and goals, clearly outline stakeholders’ impact and their outlook on the project and teams;
-Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops;
-Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution;
-Prioritize requirements and manage their allocation. Help development teams with defining  quality attributes (non-functional requirements) including external interfaces and constraints;
-Prioritize requirements for dev teams or 3rd party vendor and manage their allocation. Help development teams with defining  quality attributes (non-functional requirements) including external interfaces and constraints;
-Evaluate business analysis processes and continuously improve them.Establish and follow requirements life-cycle processes;
-Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria;
-Prepares technical documentation for implementation, support and configuration of Campaign Management system and its components/modules

**Requirements:**

-IT industry experience: 3+ years, including collaboration with clients abroad,
-Industry domain knowledge (desirable): Telecom
-Campaign Management Systems domain knowledge (desirable, e.g. ERP, CRM, Billing, DWH, PONTIS)
-Experience in business analysis or product management: 3+ years including
defining solutions from idea to production,
-Experience in Agile methodologies: 1+ year,
-Clear understanding of principles and specifics of software development life cycle,
-Extensive knowledge of business analysis activities and techniques,
-Awareness of Telecom industry and actual trends for 3-5 previous years (desirable),
-Knowledge of business process optimization and modeling approaches,
-Knowledge of requirements management tools (JIRA & Confluence),
-Knowledge in product management best practices (desirable),
-Proven experience in communication to large audiences and top management,
-Experience in multi-stakeholders and vendors cooperation