Position: Account Manager
Company: S-PRO
Category: Sales
Experience required: 2y
English level: fluent

S-PRO is a software development and IT consulting partner. We develop unique products tailored to the client's needs and requirements and accelerate business. Our workflow with every project is Consultancy, Discovery, Build, and Maintain.

**Industry and technology expertise is our strength. Research & Development is our energy.**

With every project we focus on a business need and deep dive into clients' core issues. Only after this analysis can we start development. This approach guarantees delivery of just the right product to our customers and minimizes idle work for our team.

**Industries we gained the expertise in:**
FinTech
Healthcare

We are looking for a person who will be helping provide the best sales pitch and the best customer service in this field. The job includes both monotonous work and creativity. Great attention will be given to writing letters, therefore you should love writing.

**You have:**
— Fluent English is a must;
— Proven business development experience in digital agency/startup/it company;
— 2+ years overall sales area experience (account, sales, retention);
— A proactive and positive business attitude;
— Creativity and flexibility is a must;
— General understanding of development process and technologies for web and mobile apps;
— Ability to resolve any stress situation/negotiation in a polite way, pressure resistance;
— Experience in communication with businesses abroad.

**You will:**
— Cover the sales cycle stage from the contract signature and meeting existing client;
— Handling overdue, aftersale supervising, upsale, increasing customer life cycle, alarm about the issues with the highest speed;
— Communicate with decision-makers and close the upsales (solely or in a team with Salesperson);
— Generate ideas on how to improve sales/upsales activity.

**What we offer**

**- Long team focus:** we create an environment of transparent communication, minimal bureaucracy, which leads to long-term relationships. Average term of work in the company is 24 months.
**- Development of niche expertise:** we are working in several niches, such as, FinTech, healthcare, and logistics. Therefore, our employees can develop their own expertise in these domains.
**- Continuous learning:** we create employee development plans / personal roadmaps /quick promotion process. The Learning and Development department implements on-the-job training. We have a knowledge base for team members, which is a virtual space with lots of videos of seminars, purchased lectures by external speakers, as well as documents describing work processes.
**- Internal career development: **80% of our current executives were promoted to those positions within S-PRO. We encourage initiative. If a person wants to set new challenges and grow, we will definitely support them.
Benefits and perks
**- Flexible schedule:** you can start the workday at any time from 8 to 11 in the morning.
**- Hybrid work model:** decide for yourself where you want to work: from our stylish and comfortable offices, your cozy home, or anywhere else.
**- Medical insurance:** all our employees who have passed the probationary period are now registered in our health insurance program.
**- Paid vacations: **so, we need to make sure that our employees regularly take vacations and don’t overwork.
**- Regular salary reviews**
**- Compensation for external training:** we encourage the desire of specialists to develop by paying 50% of the cost of professional courses and conferences. And if someone successfully completes a course and receives a certificate, they may receive 100% compensation.


Do not hesitate and send your CV!