Position: Senior Technical Support Engineer
Company: TEAM International
Category: Support
Experience required: 3y
English level: upper

Our client is the international governing body for the sport of soccer, also known as football in many countries.

It has its headquarters in Zurich, Switzerland and is responsible for organizing and overseeing various international soccer competitions, setting the rules of the game, and promoting the sport worldwide.

Requirements:
Packaging
• Software packaging creation/maintenance (SCCM, Intune & JAMF)
• Software deployment (SCCM, Intune & JAMF)
• Software installation troubleshooting (SCCM, Intune & JAMF)
Windows/office update (patching)
• Manage all aspects of the monthly software update deployment.
• Troubleshooting/fixing issues related to software updates.
• Ensuring all devices are updated and compliant.
Windows upgrade (windows 10/11)
• Work with the Cloud, Data Center and Platform on windows upgrade projects
• Troubleshooting any issue related to Windows upgrade.
Image
• Troubleshoot staging problems (SCCM and AutoPilot)
• Support new image testing and validation
MAC
• Troubleshoot enrolment problems with MAC
• Manage all aspects of MacOS update
• Ensuring all devices are updated and compliant.
Windows/Office
• Troubleshoot issues related to windows and Microsoft 365 apps for enterprise
Endpoint Management Platforms (Jamf/Intune/SCCM)
• Monitor and clean up unused devices (computers/phones)
IOS/Android
• Troubleshoot enrolment issues.
Documentation
• Ensure all documentation is up to date

Benefits:
Being a part of TEAM International gives you the chance to work on challenging projects with great professionals, international clients, and the latest technologies.
We have a great benefits package that includes English lessons, Private Health Insurance, 20+Paid time off days, Education allowance, etc