Position: Senior Account Manager
Company: Zhuko.net
Category: Support
Experience required: 3y
English level: upper

**Required skills:**

Great interpersonal abilities to create, maintain and enhance client and partner relationships
Experience in account management and project management ( finance or telecom domain)
Strong service/client-oriented attitude
Solid understanding of change and expectations management
Experience in team management is a must (5+ employees)
Experience with building teams, processes, and procedures
Ability to plan and execute responsibilities with minimal direction
Excellent command in spoken and written English.
Good understanding of Finance (including accruals, allocations, and general ledger)
Experience with large international clients outside of Ukraine

**We offer:**

Fun and exciting corporate culture of transparency, productive challenging & innovation
Flexible work environment
Educational events
Paid sick days/vacations: ROWE approach
Theme parties
Health Insurance
English courses

**Responsibilities:**

You will be a primary point of contact for the set of customers and will be responsible for Client satisfaction in terms of Operational relationships, Product usage & transactional volumes.
Ensure all monthly deliverables are performed by you and your team ensuring an accurate month-end close for the client.
Build, manage, train and inspire a team of 5 to 10 team members.
Ensuring that your team follows a detailed checklist for invoice loading and expense management so that the customer’s system reflects accurate information that will give them accurate analytics to be in control of their technology spend.

You need to be able to completely understand and document the client’s inner accounting processes such as accruals, payment of bills, approval processes, ERP workflow, and month-end close timing so that you are able to make your team’s processes integrate into the company’s process flow, which will help them realize the value from our application.
You must be able to perform financial analysis and quality control of all information in the system on a regular basis to ensure that all inputs from your team and from vendors are accurate.
Consult the client regularly using our software application’s internal analytics features to help them understand future optimization opportunities and what savings we have already helped them realize.