Position: Design Business Analyst
Company: Trinetix
Category: Business Analyst
Experience required: 3y
English level: upper

We are looking for a Design Business Analyst to join our in-house design team. You will manage the client's expectations while overseeing the solution's progress and the interface designers' team. We are pursuing the following industries (but not limited to): Professional Services, including Financial and Accounting web and mobile applications; Digital Services: Human Resources, Remote work, Productivity related systems; E-commerce; Logistics and Transportation, and more.

Requirements

General:
You have worked with creative teams and clients before (agency or studio experience will be a huge plus)
You know how to gather requirements in the way the team expects it — it is better to work with creative briefs rather than with ready-made solutions
You hear the customer, but you do not let them manage your team

Practical:
Design creation and project flow understanding — it is important to us that you know how an interface is created and implemented
Design background and understanding of the UX principles is a HUGE plus
Can suggest design solutions when the designer is not available (e.g. on the client call)
Strong knowledge of PM methodologies (Agile and Waterfall) including project planning, goal setting, risk and time management, evaluation and allocation of the resources and more
Knowledge of theoretical and practical aspects of SAFe
Experience in task & time tracking systems (we use ClickUp)
Experience in board collaboration and mind mapping tools (we mostly use Miro and FigJam)
Basic knowledge of Figma functionality (we expect that you will be able to navigate, copy and move mockup elements, change UX copy)
Knowledge of design process methodologies (Agile UX and Lean UX)

Will be a plus:
Understanding of UX Writing principles
Understanding of WCAG principles
Basic knowledge of HCD, UCD and other methodologies
Knowledge of web analytics tools (Google or Adobe Omniture) & data visualization tools (Power BI or Tableau)
Knowledge of SDLS

Soft:
Strong organisational and analytical skills with high attention to details
We work better with goal-oriented person that can adjust the project processes to the actual client needs
We would love to share the same mindset with you — provide the best solution to the client based on the team expertise & business and user needs
Be ready to share and follow the team’s values and principles
Ability to independently maintain tasks, make informed decisions and take responsibility for them
It is important for you to properly communicate and interact with people including making and receiving productive feedback
You are passionate to learn and try new ideas
Be flexible and adaptive to a situatevely fast-paced environment
Be proactive, positive and upbeat, with a sense of ownership


Languages:
Ukrainian: must
English: all of our clients speak English, so it is crucial for you to have at least Upper-Intermediate+ / B2+ level (IELTS or TOEFL certification will be a plus)


Responsibilities:

Manage a design team on a project
Leading the client (keeping in mind that the project ownership is on your side)
Gathering requirements
Validation of the project scope with the team and confirmation of it with the client
Create and manage feasible timelines
Maintain a project backlog
Timely response to customer requests & clearly address them to the design team
Risk management
Perform and manage design demos
Create and maintain project documentation
Create and maintain tasks within the task-tracking toolset
Communicate and establish a delivery process with the development team


What we offer:

Team of talented and appreciative open-minded professionals
Regular feedback and health checks
Medical insurance and sports program compensation
Paid English language courses
Private Entrepreneur and legal support
We currently work from home with office essentials and support, but you can visit our office in Kyiv if you wish so
Shifted working hours (11am–8pm, Kyiv timezone)