Position: Application Support Engineer (L2), FinTech
Company: OutstaffYourTeam
Category: Support
Experience required: 1y
English level: fluent

**Product:**
FinTech platform with more than 8 years on the mobile and bank tech market. Now it is time to expand and take the service to the absolutely new level to realize all the ambitious ideas planned.

**Team:**
Work with experienced experts with great expertise who are ready to help and mentor.

**What You’ll Do:**
- Troubleshoot and resolve surface-level problems with the software and infrastructure (JavaScript, SQL, cloud servers);
- Handle cases that are escalated to L2 from L1;
- Escalate documented cases to the L3 team when there is a critical issue.

**What You Need to Succeed:**
- Fluent English and working experience in international teams;
- 1.5+ years of commercial experience in a similar role;
- Excellent knowledge and experience of JavaScript, SQL, cloud servers;
- Troubleshooting experience;
- Bug fixing experience.

**Would Be a Plus:**
- Experience in working under the FinTech and crypto related projects.

**We Offer:**
- Lots of interesting work with a Crypto-as-a-Service product;
- Compensation in USD;
- International team;
- EU based product company;
- Flexible working hours;
- Fully remote.