Position: Virtual Dental Tech Associate (English, Spanish)
Company: RealVirtualTeam
Category: Support
Experience required: 1y
English level: upper

**Requirements:**

- Fluency in English (C1/С2) is a must!
- Knowledge of other languages is welcome at any level.
- Experience in communication with native speakers.
- Wired internet at/above 50 Mbps download speed and at/above 25 Mbps upload speed.
- Private and quiet place without any background noise.
- Computer-savvy, detail-oriented, and a fast learner.
- Negotiation skills, stress management, teamwork.
- Excellent listening comprehension skills.
- Smiling while talking on the phone.

**NOT PART-TIME, NOT FOR STUDENTS.**


**Work conditions:**

Remote position.

-Two weeks training 
- Eastern Standard Time (UTC−5) or Eastern Daylight Time (UTC−4) depending in the season.
- Office hours: 8.30 AM−5 PM, Mon−Fri (may change according to the schedule of the office you’ll be working with).
- Interaction with Americans.
- A 5-day paid sick leave is available after 6 months of employment.
- A 5-day paid vacation is available after 12 months of employment.
- During the probationary period, the hourly rate is 3.00 USD. When the probationary period is successfully completed, the hourly rate is 4.40 USD.
- The Company pays monthly on the 15th of each month for the whole previous month.
- Friendly and supportive coworkers.
- Professional growth.

**Responsibilities:**

- Communication with dental clients from the US (primarily NY).
- Scheduling patients for hygiene appointments, exams, treatment.
- Appointment confirmation.
- Verification of insurance.
- Monitoring quality of service.