Position: Retention Manager / Marketing Manager
Company: Softvery Solutions
Category: Marketing
Experience required: 2y
English level: intermediate

We invite you to join our team Retention manager in the Marketing Department.

We expect from you:

 - Experience with mass mailing tools, multi-channel communications;
-  Knowledge of the main metrics of retention and email marketing;
-  Deep understanding of customer retention and loyalty building principles;
-  Ability to analyze data and make data-driven decisions.


Your main functions:

- Manage the client database, segment and maintain its relevance;
- Development of bonus mechanics and loyalty programs;
- Experience in working with and supporting an end-to-end strategy across channels: email, push, sms, viber, messengers, etc.;
- Analysis of user profiles and their behavior in order to create relevant offers and messages for each user segment;
- Automation of campaigns, creation and adjustment of chains of interaction;
- Conducting competitive analysis and market monitoring to identify new opportunities for customer retention.

We offer you:

- support at the stage of adaptation;
- interesting projects and tasks in the markets of Ukraine and Poland;
- opportunities for professional implementation and development in international projects.

We guarantee:

- market level of income, timely and stable payment,
- official employment;
- a special price for the Company's products and services.