Position: IT Engineer
Company: Surprise
Category: Sysadmin
Experience required: 2y
English level: upper

Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.Our latest ecosystem addition, Surprise for Fun™, brings our beloved feature set to mobile gaming – providing an exciting, high-dopamine way to win amazing real-life Surprises, VIP experiences, and unforgettable getaways just for completing fun daily quizzes and missions!

**What will you be doing?**
Working closely with DevOps and Information security team to implement the most automated and secure user management process using modern tools like Okta, Terraform, AWS;
Working on integration of about 40 SAAS services with Okta;
Working on automation of all routine manual processes;
Maintain IT self managed services in AWS cloud;
Working on integration of Jamf/MDM;
Working on the running of the Service desk system;
Be involved in all process and operation activities of IT team;
Participating in daily standups;
Building IT policies;
Running new offices and build the most modern and secure office networking;
Supporting existing SaaS application platforms (GSuite, Zoom, and Slack, Github, AWS, etc).

**What we are looking for?**
3+ years in the position of IT engineer/System Administrator;
Knowledge of networking;
Experience with OS Mac-based, Linux, Windows;
Experience GSuite, Jira/Confluence, GitHub;
Experience in buying and managing equipment;
Experience with monitoring tools (Zabbix, Prometheus, etc);
Upper-intermediate English (both written and spoken).

**What skills will come in handy?**
ITIL, G Suite, Okta certifications;
Basic Agile knowledge;
Basic experience with cloud providers(preferable AWS, Azure, etc);
Experience with configuration management tools like Ansible, Chef, etc.;
Experience with Atlassian products(Jira, Confluence);
Experience with building Chatbots;
Experience with Okta.

**Benefits**
Work on interesting and challenging projects, while building a pioneering software category;
Great atmosphere, with the vibe and energy of a high-growth tech company;
Competitive salaries;
Close collaboration between UA and US team members;
Ultramodern offices in the heart of Lviv (Magnus) and Kyiv (Parus);
Flexible working hours;
Complimentary dinners (like Pizza Friday!);
English classes and an immersive English-speaking work environment (we have a lot of native speakers at the office);
Ability to travel to the US;
Corporate activities and parties;
Dedicated wellness area in the office;
20 working days of paid vacation;
15 days of paid sick leave;
And, of course, we use Surprise internally!