Position: Senior Business Systems Analyst
Company: JustAnswer
Category: Business Analyst
Experience required: 5y
English level: upper

As a Senior Business Systems Analyst with JustAnswer, you will be responsible for working with our Analysis Data Infrastructure Program (ADI). JustAnswer’s ADI program is responsible for the Data Warehouse, Tracking Platforms, and Experimentation Platforms. This role is within the Engineering Department and reports to the DIrector of Engineering. You will have early influence on projects and will work collaboratively with Analytics, Engineering, and Product to help develop the long-term strategies for our data and experimentation platforms. You will also manage requirements for data products needed by core stakeholders like Analytics.

Responsibilities:

— Partnering with internal business teams to understand system and process needs to optimize and support each department
— Building and delivering reporting derived from internal processing database systems and external data sources (qualitative and quantitative)
— Translating detailed business requirements into technical requirements related to our systems
— Evaluating each requirement’s complexity and partnering with development teams to determine resources necessary for successful project completion
— Communicating design specifications while ensuring the enhancements are delivered on time per specifications with a focus on trade-offs to meet business requirements.
— Developing detailed business requirements for IT with appropriate documentation, including user stories, process flows and/or use cases
— Collaborating with the product management team to assure that JA’s internal systems are aligned with the needs of our marketing / product group for customer-facing web sites and related administrative tools
— Ensuring timely and effective communication between the business and technical teams
— Proactively initiating relationships across the company, gathering requirements, and communicating to management and business teams

Requirements :
— 5+ years of experience in database analysis and business requirements identification
— Experience with agile software development
— Superb conceptual thinking, analytical, and problem-solving skills
— SQL skills required; Microsoft SQL Server and Power BI experience a plus
— Data Platforms, Web Analytics, or AB Testing experience highly preferred
— Basic understanding of SSIS or other ETL Systems
— A strong understanding of lean principles in business development
— Strong communication skills
— Desire and ability to lead, take a stand, or advocate a feature, and present market facts and data to back up your position
— Ability to thrive in a fast-paced environment and meet aggressive deadlines while managing multiple projects
— Experience working with a transactional website; e-commerce industry experience a plus.
— Bachelor’s degree required

We offer :

— Time off throughout the year (paid and unpaid)
— Professional development support and encouragement
— Resources to help improve your overall well-being
— Free membership to dive into JA produc