Position: Business Intelligence Developer
Company: United Software
Category: Data Analyst
Experience required: 3y
English level: upper

The role covers the end-to-end process of delivering business intelligence applications from gathering and refining user requirements, acquiring and transforming required data from available sources, developing the applications and onboarding/training the user to use them correctly and effectively. In addition to developing the BI applications, from time to time the BI Developer will be working alongside the business to extract relevant analytics from the applications to provide insights.

The role requires a mix of technical skills and business understanding. To be successful, the BI Developer needs to spend significant time with the end users to understand the questions they are looking to answer, and then use that knowledge to guide the development of the applications.

**BUSINESS INTELLIGENCE DEVELOPMENT**
- Gathering and clarification of user requirements and requests for BI applications (reports, self-service dashboard and other Business Intelligence tools)
- Definition of data models and sources for BI applications
- Collaboration with data engineering team to source and validate input data for applications
- Development, testing and deployment of BI applications
- Delivery and end user training for developed applications
- Documentation for developed applications

**BUSINESS INTELLIGENCE OPERATIONS**
- Maintenance and updates of BI applications to accommodate updated user requirements, changes in underlying data sources, etc.
- Operational maintenance of Business Intelligence infrastructure, maintaining scheduling of refresh jobs, service health
- Support for applications and infrastructure in the case of system issues, trouble shooting and problem resolution
- Successful implementation of required Business Intelligence applications, reports and dashboards as per the defined requirements
- High degree of end user satisfaction with BI tools and reporting outputs
High degree of system/application uptime

**Project description:**
Salam mobile is a leading Saudi based telecom provider offering next-generation ICT solutions for broadband, connectivity, cloud computing, managed services, security services, satellite services and internet services for government, businesses, wholesale and consumers sectors.

We help businesses be smarter, more digital, more integrated and secure. We support our community in reaching new heights as a digital society. We offer our employees the opportunity to bring ideas and drive commercial and cultural impact.

**What you'll need**
- 3+ years experience developing Business Intelligence applications
- Experience with one or more BI vendors (Power BI, Qlik Sense, Tableau, MicroStrategy)
- Bachelor’s or Master’s degree in technical domain (Computer Science, MIS, or similar)
- Technical knowledge of business intelligence and reporting systems (Power BI, Qlik, Tableau, or similar)
- Excellent communicator across business and technical domains
- Analytical mindset and skills to translate analytics requirements into reporting outputs
- Telecoms experience a significant plus