Position: Sales Operations Manager
Company: Newage
Category: Sales
Experience required: 3y
English level: intermediate

NewAge.io is a product-led company connecting people and technology to make our teams and clients succeed. The product teams inside Newage develop platforms for trading, fintech, legal, iGaming, insurtech, and other businesses.

Our mission is to empower our people and clients to pursue the mastery

**Job overview and key position objectives**

As a Sales Operations Manager, you will be part of our Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM system and monitoring sales processes related KPIs. You will create reports for Demand Generation, Product Owners, and Sales Managers/Enterprise Sales. 

Representatives as well as monthly reports for C-Level. Ensuring the use of Consistent Sales KPI definitions across the company is your responsibility. Moreover, you will work with Finance, HR, and Sales to develop sales incentive programs and compensation planning to increase sales productivity. 

**Responsibilities:**

Support the sales team using process improvement, measurement, tracking, and analytics relevant to their functional areas.

Partner with the Sales and Marketing department to refine the lead qualification process, and analyze and report on campaign performance with reporting and dashboards.

Enhance sales productivity by enabling the team to work smarter by simplifying processes and implementing those in CRM. 

Create monthly content for executive presentations and board reporting, monitoring KPIs, Pipeline health.

Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment. 

Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.

Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes.

Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem-solving.

**Professional experience:**

3-5 years of experience in sales operations as a sales subject matter expert with proficiency in creating reports, optimizing processes, training new hires, and managing dashboards.

Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact. 

Working with CRM applications and email marketing strategies.

**Languages:**

Written and spoken English – C1 (Advanced).

Another European language would be an advantage.


**We take care of your:**

**Health**

Health insurance coverage;
Paid 20 working days of vacation;
10 days of paid sick leave;

**Wellbeing**

Full support with all PE-related activities;
Competitive salary and encouragement for your efforts and contribution;
Financial support in critical situations;

**Professional development:**

Transparent career path and growth opportunities;
Internal and external learning activities;
Corporate English courses;
Opportunity to visit paid conferences and events etc.