Position: Scrum Master
Company: N-iX
Category: Project Manager
Experience required: 3y
English level: upper

**About the Client**
HotSchedules is a US-based company providing one of the most popular employee scheduling and labor management solution in the restaurant industry. HotSchedules provides mobile and cloud-based tools for the restaurant, retail, and hospitality industries, delivering solutions designed to automate operational challenges such as recruiting, training, scheduling, business intelligence, shift communication, labor, and inventory management. Their products serve more than 1.8 million users in over 110,000 locations across 26 countries

**Responsibilities:**
• Overseeing 2 or 3 development teams
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting the Product Owner, especially with respect to grooming and maintaining the product backlog
• Guiding the team on how to use Agile/Scrum practices and values effectively
• Guiding the team on how to get the most out of self-organization
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team
• Removing impediments or guiding the team by finding the right personnel to remove the impediment
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Facilitating discussion, decision making, and conflict resolution

**Requirements:**
• Excellent written and verbal communication skills - an excellent communicator, able to gain the respect of the team, external stakeholders, and leadership
• Experience playing the Scrum Master role for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory
• Ability to work independently on projects with minimal supervision
• Demonstrated ability to understand business needs and drive predictability
• Proven hands-on experience with distributed and multinational teams
• Excellent people management skills, leadership
• Knowledge of other Agile frameworks: XP, Kanban, FDD
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Experience applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)

**Would be a plus:**
• First level Scrum Master certification (CSM, PSM I)
• Knowledge of SAFe (SAFe or LeSS certification)

**We offer:**
• Flexible working hours
• A competitive salary and compensation package
• 18 business days of payable annual free-time
• 10 days of paid sick leave
• IT Club membership card which provides pleasant discounts
• An inspiring and comfy office
• Relax zones
• Regular office fruit delivery

**Professional growth:**
• Strong engineering culture
• Challenging projects and mature teams
• Direct communication with the customer
• Business trips
• An individual development plan
• Regular performance appraisal
• Meetups and events for professional development
• Plenty of opportunities to share knowledge and get more experience such as an opportunity to mentor others, speak at events, and contribute to pre-sales
• Mentorship opportunities

**Fun:**
• Corporate events and outstanding parties
• Exciting team buildings
• Memorable anniversary presents
• A fun zone where you can play video games, foosball, ping pong, and more