Position: Product Analyst
Company: Just Answer
Category: Data Analyst
Experience required: 3y
English level: upper

About the Role:
As a Product Analyst at JustAnswer, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis.

What You’ll Do:
- Investigate the historical data to find opportunities for improving marketing and communication strategy with our customers
- Implement and track business metrics that will help drive the business
- Design and analyze the results of Hypothesis Testing
- Evaluating the statistical methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy of analysis
- Identify areas of opportunities and proactively conduct analyses to gain unique insights that can help drive product performance improvements (e.g., financial, customer success, growth, etc.)
- Examine existing business operations to identify gaps and opportunities
- Help determine growth strategy from a marketing and operations perspective
- Package and communicate findings and recommendations to a broad audience (including senior leadership)  

What We’re Looking For:
- Bachelor/Master degree, preferably in but not limited to Business, Economics, Finance, Engineering, Operations Research or Computer Science 
- 3+ years of experience in e-commerce/customer experience products
Competent in data analysis
- Experience with Google Analytics, BigQuery, Google Ads, PowerBI, Python / R would be a plus
- Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
- Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
- Strong experience in setting up and driving A/B Testing or Hypothesis  Testing and analyzing the results
- Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
- Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
- At least upper-intermediate English