Position: HR Director
Company: Paymentop
Category: HR
Experience required: 5y
English level: fluent

About Us:

Paymentop is a leading player in the payments industry, known for our commitment to innovation, compliance, and customer satisfaction. We operate in a fast-paced, dynamic environment, and our success is built upon our talented team. We are seeking an HR People Partner / Director who can help us maintain and enhance our organisational structure and culture.

Key Responsibilities:
Onboarding Support: Manage the onboarding process for new hires, offering continuous feedback to improve the employee experience.
Immigration Assistance: Facilitate the immigration process for eligible employees, collaborating with the People Team from offer stage to onboarding.
HR Initiative Development: Assist in researching, designing, and developing HR initiatives.
Employee Guidance: Provide professional advice to employees on general queries and issues, ensuring alignment with Company policies and procedures.
Issue Resolution: Respond promptly to complaints, issues from line managers, clients, and employees, implementing immediate solutions.
Change Management: Address organisational changes, employees' needs, complaints, and wishes, proactively creating solutions to challenges.
Policy and Toolkit Support: Aid the People Team in creating and updating policies, templates, and toolkits to streamline People processes.
Process Coordination: Assist with local HR processes at the employee level, such as annual performance reviews and salary reviews, as per the People Team calendar.
Probation Oversight: Monitor employee probation check-ins and expirations, coaching line managers on conducting probation meetings and escalating concerns to the People Team when necessary.
Project Leadership: Contribute to and lead local People projects and initiatives across various HR and business functions.
HR System Management: Utilise the company's HR solution system to support HR processes and data management.
Offboarding and Talent Retention: Assist in managing the offboarding experience, provide data-driven insights into leaving trends, and propose recommendations to retain top talent.

Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience in HR roles within large companies with established structures is essential.
Fluent in English (essential) and proficiency in Russian/Ukrainian (preferable).
Strong knowledge of the payments industry, fintech, AML and regulatory compliance recruitment.
Excellent interpersonal and communication skills.
Ability to work independently and remotely, managing priorities effectively.
HR certification (e.g., PHR, SPHR) is a plus.
A proactive, collaborative, and results-oriented mindset.
Why Join Us:
Be part of a dynamic and innovative company at the forefront of the industry.
Work in a remote and flexible environment that values work-life balance.
Competitive compensation and benefits package.
Opportunity for professional growth and development.
If you are a motivated HR professional with the experience and skills to excel in this role, we encourage you to apply. Join our team and contribute to the continued success and growth of Paymentop. To apply, please submit your resume, a cover letter detailing your relevant experience, and your salary expectations.

Paymentop is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates from all backgrounds to apply.