Position: Talent Success Lead
Company: SoftServe Kharkiv
Category: HR
Experience required: 2y
English level: intermediate

**WE ARE**
SoftServe is a place where talent meets opportunity and people have everything they need to pursue their passion. Here you can find a culture that inspires creation without pushing. We are community-driven by people like you. SoftServe isn’t just about technology — it’s about open-minded people who love technology and have everything they need to pursue their passion to innovate.

As a Talent Success Lead, you will be interacting with employees, professional project managers, and all the company leadership team on a daily basis, as well as work hand in hand with Recruiting team in screening prospective talents into each practice. With us, you will become a professional resource manager who will be responsible for leading the whole process of resource tracking all through the location. Not only you will become a trusted person for the employees in the question of their career path, but will also get a high-level vision of the business processes in the company.

**YOU ARE**
Having 2+ years of experience with facilitation, coordination, scheduling, and managing of internal and external resources or similar roles (Recruitment, HR, People Management, etc.)
A candidate with a Bachelor's degree or higher
Possessing a deep understanding of the IT outsourcing industry
Demonstrating a high level of analytical and problem-solving skills in managing complex tasks and situations
A holder of excellent organizational skills, unflagging attention to detail, and demonstrating a commitment to the accuracy and completeness of the information
Able to independently manage priorities and resources in a high volume, client-driven environment
Showing service-oriented and responsive attitude
Experienced in Microsoft Office suite, in particular, Excel, Word, and Outlook
Demonstrating excellent written and verbal communication skills and well-developed interpersonal skills
The one having Intermediate+ English level

**YOU WANT TO WORK WITH**
Driving release to reserve process, making decisions on the acceptance
Assuring load, managing tasks assignment for employees in reserve, making dismissal decisions
Managing retraining process, internal projects, and reserve cost-effectiveness
Consulting and supporting company management to ensure the best quality of collaboration with staffing
Keeping stakeholders updated regarding staffing capabilities in location
Participation in staffing strategy development for specific projects and positions in the location
Analysis of reserve quality and amount of available vacancies for the external search for skills which cannot be gained internally, making the decision on hirings
Recommendations about employees availability in reserve for open vacancies by providing extensive information about a candidate, timely react to staffing needs, changes
Managing salaries, potential apprentice needs and tracking apprenticeship vacancies
Caring for employees' retention processes in location. Promotion existing processes (rotation, retraining) and creating new ones
The investigation, creation, and applying best practices for staffing speed upon location/in the Company
Driving initiatives in the Company to improve staffing and resourcing processes

**TOGETHER WE WILL**
Collaborate with a great team!
Work in one of the biggest global IT companies with Ukrainian roots having a unique corporate culture that combines a professional business approach and highest standards of doing business with a strong focus on people development and building trustful relationships
Enjoy flexible working hours — whether you are a morning bird or a sleepyhead, it is ok with us
Care about your individual initiatives — we are open for them, just come and share your ideas