Position: Business Analyst
Company: Devox Software
Category: Business Analyst
Experience required: 3y
English level: intermediate

**Required skills**
— 3+ years of experience as a Business Analyst
— Strong analytical skills
— Good troubleshooting and problem-solving skills
— Understanding IT solutions architecture
— Proficiency in writing functional and non-functional requirements, use cases design, system diagrams
— User story mapping
— Strong knowledge of requirement management processes and change management processes
— Upper-intermediate level of English is must

**As a plus**
—  MS Dynamics CRM system experience

**We offer**
— English courses twice a week
— Monthly Tech Talks for sharing knowledge;
— Strong corporate management and transparent strategy
— Unlimited area for self-development and personal growth
— Convenient and bright office located in Kyiv
— A set of benefits like video games, flexible working hours and high salary
— Regular team buildings and celebrations

**Responsibilities**
— Participate in every aspect of the implementation from analyzing the customer’s business requirements to configuring the Microsoft Dynamics application to meet the customer’s needs.
— Participate in the process of determining the overall conceptual design and performing business process modeling
— Work with developers during initial stages of the project to ensure common vision of the features being developed
— Investigate tasks and provide estimates on hours, schedules and deadlines
— Provide in-depth knowledge of the Microsoft Dynamics application and evaluate the customer’s business processes against the standard Microsoft Dynamics functionality.
— Ensure strict correspondence between solutions developed in the team and customer’s requirements
— Perform functional analysis and troubleshooting
— Write ‘walkthrough’ documentation, as a part of delivery processes
— Participate in project meetings and report progress to Project Manager or customer directly
— Communicate with customers directly on requirements and support
— Perform demo sessions for customers.