Position: Implementation Engineer in Travel Industry
Company: Worldticket
Category: Other
Experience required: 2y
English level: upper

**Primary Job Functions**

You will be primarily responsible for:

Set up and fully configure new airlines accounts
Implementing of Codeshare, Interlines in main GDS for hosted airlines
Performing all necessary test cases during the Testing period. Manual testing involved
Coordination all steps with third party systems during the implementation period
Taking care of the customer after the implementation phase (hypercare period) and transition to Support team
Training new and existing customers in the daily usage of the Passenger service system
Activation and setup of new system features, assist customers with configuration if necessary
Understanding and collecting customers’ business requirements for new features in cooperation with other teams
Closely working with the customer and BAs on technical specifications

**Requirements**
The ideal candidate should have a few years of job experience in the travel-related IT industry, i.e. with airline inventory, reservation solutions. Or the candidate has a Travel Agent and solid QA/testing experience.

Alternatively, the candidate has worked for a provider of inventory in a comparable travel service industry. The candidate should have a basic understanding of commercial airline distribution processes.


Furthermore, **the right candidate for this position comes with**
:
University degree, preferably in IT, engineering, travel
Type B, Type A/Edifact GDS standards knowledge
JSON, XML, and REST API basic knowledge
Database/SQL experience
Minimum 2 years experience in the travel-related IT industry
Experience in implementing new customers (preferably IT)
Excellent English (written, verbal and communication skills)
Adaptability, flexibility, and the ability to do quality work under tight deadlines
Ability to work on multiple projects in parallel
Experience of creating/managing websites (their content and design)

**Benefits**
We offer:

A diverse full-time position and the opportunity to join and work with a global team in an international work environment as well as a social environment where you can thrive with other motivated colleagues. Remote work might be an option depending on the situation and can be discussed during the interview process.

This is a full-time position with an average working time of 40 hours per week. The employment will be based on a company-to-company contract. Traveling to customers and other company locations is to be expected in the amount up to 50-80 business days per year (currently the travel need is lower due to pandemic situation).​