Position: Support Engineer
Company: Luxoft
Category: Support
Experience required: 2y
English level: upper

**Project Description:**
Our client is a leading global Financial Market data-provider who runs a number of change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.

**Responsibilities:**
The successful candidate will be part of a team that will perform the following duties and responsibilities on a day to day basis:
• Identify and implement technologies that allow for appropriate growth and expansion of systems environment and services
• Proactively monitor systems to ensure maximum performance and availability.
• Coordinate with the technical points of contact to migrate services and data.
• Oversee the physical security, integrity, and safety of the data center/server environment.
• Coordinate with the technical points of contact to ensure specialized software and applications are kept up to date and changes to systems are prepared for.
• Operate in an environment that requires confidentiality of information.

**Mandatory Skills Description:**
• 2+ experience in SL2-SL3 role
• Experience providing technical assistance to developers and other IT personnel to facilitate utilization/maintenance of new and existing systems.
• Experience diagnosing, troubleshooting, and resolving hardware, software, and other network and system problems.
• Working knowledge of internet networking technologies (TCP/IP, routing, switching) and transport technologies
• Working knowledge of Linux Operating System (experienced user, not Administrator)

**Nice-to-Have Skills:**
• Previous experience with various infrastructure solutions and operations, including on-premise, hosted, and cloud
• Demonstrated ability to communicate complex technical matters, both verbally and in writing, to end-users who have varied levels of understanding.