Position: Head of Sales Development
Company: Surprise
Category: Sales
Experience required: 5y
English level: fluent

Surprise.com is on a mission to help people make a positive impact on themselves, their teams, and their communities. Our flagship product, Surprise for Teams™, is the world’s first and only SuccessOS™. Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.
We are currently looking for a determined and experienced SaaS sales executive to join our team in Kyiv (Gulliver) and lead our growing Sales Development organization.

What will you be doing?

Building a word-class sales and business development team (30+ headcount), meaning recruit, train, and develop the best SDRs, and SDR managers in the market;
Managing the performance of our sales development team and ensuring key targets and KPIs are being met;
Working closely with our Account Executives to continuously improve our sales development and BANT qualification process;
Working closely with marketing, sales, and people ops to ensure SDR onboarding program and ongoing training is up-to-date on our current product offering;
Planning, forecasting, and understanding ramp adjusted capacity to ensure the team is grown effectively, in tandem with the needs of our sales organization and the supply of inbound demand from marketing;
Focusing on the quality of opportunities without sacrificing quantity. The four core metrics this role should care about are the impact on the sales cycle, close rates, pipeline contribution and average deal size.

What are we looking for?

Bachelor's degree from a top-tier local university;
Advanced English or higher (C1+);
At least 10+ years experience in B2B sales, with at least 5+ years managing sales teams;
Experience managing an outbound prospecting org with at least 30 total direct and indirect reports;
Proven track record of delivering sales pipeline at large enterprise accounts through leading outbound prospecting teams;
Responsible for creating and iterating the sales development process, methodology, campaigns, hiring profiles, training and enablement;
Power user of salesforce.com and SDR cadence management software;
Ability to attract, retain, and motivate exceptional SDRs and SDR managers;
About us

At Surprise.com, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose from the inner quest for excellence itself, being driven from within to make anything we touch be the best it can be. We take pride in developing deep user understanding, obsess about the details, and go the extra mile to show our users we love them. We are first and foremost customer driven – engineering, product and design collaborate as equals to create a phenomenal end user experience. We’re also home for numerous internal teams building internally facing tools for customer service, finance, and others, to keep the operation afloat.

Benefits

Work on interesting and challenging projects, while building a pioneering software category
Great atmosphere, with the vibe and energy of a high-growth tech company
Competitive salaries
Option of equity
Close collaboration between UA and US team members
Ultramodern office in the heart of Lviv (Magnus) and Kyiv (Gulliver)
Flexible working hours
Complimentary dinners (like Pizza Friday!)
English classes and an immersive English-speaking work environment (we have a lot of native speakers at the office)
Ability to travel to the US
Corporate activities and parties
Dedicated wellness area in the office
20 working days of paid vacation
15 days of paid sick leave
And, of course, we use Surprise internally!