Position: 2nd Level Support Engineer
Company: Armada-soft
Category: Support
Experience required: 1y
English level: intermediate

What you will focus on do:
·        Ensure all issues are properly logged
·        Analyze and solve application issues / errors within Credit Bureau System and value-added application on both application and database layers
·        Perform standard configuration changes within applications
·        Closely collaborate with 1st Level and 3rd Level Support team
·        Provide prompt and accurate feedback to customers
·        Prioritize and manage several open issues at one time
·        Document technical knowledge in the form of notes and manuals
 
What you should know:
·        .NET and C# (capability to read .NET code and perform small changes)
·        MS SQL or Oracle
·        Strong command of English language (both verbal and written)
 
What you should have:
·        Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
·        At least 2 years of experience with complex SQL queries
·        Strong analytical and problem-solving skills paired with the ability to diagnose and troubleshoot technical issues
·        Ability to manage own professional development and contribute to functional knowledge building
·        Ability to learn new things and to solve technical challenges
·        Positive communication with strong professional attitude (verbal and nonverbal communication)
 
It will be nice if you have or know:
·        Bachelor's degree in Computer Science, Engineering or equivalent area
·        Understanding of Database and Big Data technologies
 
What can we offer:
·        Exciting job in a multinational, medium-sized company that develops cutting edge banking and financial applications for a worldwide customer
·        Competitive salary package, flexible working hours, home office, 25 vacations days, training and conferences, and great team climate and culture
 
Company information
Creditinfo provides quality services and solutions in risk management and credit information provision areas. The company is a part of Creditinfo International Group, which offers its services in more than 30 countries around the world.

If interested, please send your detailed CV together with your salary expectations in Euro per year (gross).