Position: Customer Succes Manager
Company: AllStars-IT
Category: Support
Experience required: 1y
English level: fluent

Our client creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. They don’t just make a tool that works, they make a tool that people love to use. Today, our client creates the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.

Skills:

At least a year of experience in customer service or account management
Advanced/Fluent English
Excellent interpersonal skills and multitasking abilities
Superb written and verbal communication skills
Ability to take initiative and adapt
BA Degree in business or any relevant field
Responsibilities:

Build strong relationships with our clients to understand their needs and ensure their success
Serve as the main point of contact and liaison between clients and the rest of the team
Empower customers to connect their goals and challenges with the solution
Take ownership of new accounts and manage their on-boarding
Lead online webinars, consultations, and one-on-one demos to educate customers on the features of
our product
Stay in touch with clients to ensure that they’re realizing the full potential
We offer:

High salary
Medical insurance
Extra bonuses for Educational/Sports Courses
Ability to grow as a Meet-up speaker
Different kind of corporate parties
Interesting and challenging work in a dynamically developing company
Professional development opportunities
Modern and comfortable office with billiard room, game room, perfect location in BC “Gulliver”, in the center of Kyiv