Position: Software Engineer in Support
Company: Toughbyte
Category: Support
Experience required: 5y
English level: upper

The company take the pain away from running databases and allow the customers to focus on building their own products without worrying about database management. Currently, they offer Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB, and Grafana in more than 80 regions around the world on AWS, GCP, Microsoft Azure, DigitalOcean, Packet, and UpCloud cloud platforms. The company has offices in Helsinki, Finland, and Boston, MA.

Must-have skills: 

• A strong background in software engineering and experience working as a software engineer for multiple years;
• Experience developing applications, preferably in either Java, Python, Go, or other similar programming languages;
• Able to troubleshoot and root-cause software issues and revolve customer cases in a timely manner;
• Have either developed applications using or, worked in some technical hands-on capacity with some of the technologies in the portfolio;
• Demonstrable experience in troubleshooting and root-causing software issues;
• At least intermediate level Linux and networking - knowledge and experience
• Excellent English communication skills - communicate clearly, concisely and effectively with customers and colleagues;
• Fast learner - Ability to pick up new and unfamiliar technologies quickly.