Position: Customer Support Specialist
Company: EsirinX
Category: Support
Experience required: 1y
English level: upper

**Primary purpose of the job**

Provide timely, safe, and effective product information and assistance to our customers on the use of Medtronic Diabetes products. - Communicate proactively and effectively with customers, recording and presenting clear and concise information - both verbally and in writing - about the product in a timely manner. Full customer support. Completion of data and invoices.

**Your experience and skills:**
● At least 1 year of experience in Customer Support;
High level of English (Upper-Intermediate+);
● Strong critical thinking skills (ability to ask questions, gather relevant information, think through solutions and conclusions);
● Well-developed communication skills (using the most effective channels for communication: internal and external);
● High level of empathy in daily interaction with clients and colleagues;
● Computer literacy (Office Suite and Google Programs);
● Ability to work well both individually and in a team;
● High level of responsibility;

**Job Details:**
● Work schedule 5/2, 8 hours per day.
● 15 paid vacation days within 12 months.