Position: Bid Desk Coordinator
Company: IDR
Category: Support
Experience required: 1y
English level: fluent

**OUR MISSION**
From the way we communicate to the way we travel and shop, the smartphone has facilitated one of the greatest shifts in human behavior since the invention of the internet. Our Mobile Research is at the forefront of understanding that shift. Through our 4.5 star rated app, Surveys on the Go, we have built the largest, highest rated and fastest growing smartphone consumer panel in America.

**THE CHALLENGE**
Pricing is how we make money and the most central component of sales. In this role, you are the fulcrum for our client, providing accurate bids to conduct industry-defining research. Your primary focus will be on the front lines supporting select accounts by running feasibility queries for their projects then pricing those bids for clients. The accuracy and quality of your work determines the success of our company.

**RESPONSIBILITIES**
• Receive and understand client emails requesting pricing and feasibility for survey orders, calculate feasibility and price using provided documentation, communicate outcomes to clients, then enter bid information into Salesforce.com
• Managing and communicating outcomes of feasibility to appropriate Solution Executive colleagues.

**REQUIREMENTS**
• Customer service work experience.
• Work hours from 16:00 to 01:00 Kyiv time.
• Strong basic internet research skills.
• Strong English written communication skills.
• Basic math skills.
• Dedication to details.

**BONUS SKILLS**
• Use and understanding of Salesforce.com.
• Research background.
• Experience pricing complex bids in a fast-paced work environment.

**COMPENSATION & BENEFITS**
• Professional equipment for work
• Medical insurance after the trial period ending
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year