Position: Front desk Specialist (Romania)
Company: Luxoft
Category: Support
Experience required: 1y
English level: upper

Front Desk provide services for employees and customers.

Responsibilities:
Provide employees with information about organizational and administrative procedures, technical maintenance;
Welcome visitors, clients and job candidates;
Involved in organizing meetings, conferences, seminars and webinars;
Monitor and coordinate incoming phone calls;
Control over the contract workflow process (organization of signing process, delivery to counteragents, provide the Initiators and Legal Officers with hard copies and scans of contracts);
Coordinate meeting rooms maintenance, bookings and appointments
Administrate incoming and outgoing mail correspondence (cooperation with courier services; delivery of correspondence, sort of incoming mails);
Monitor issues resolution progress Corporate System - Service Desk (control over the deadlines of solving the tickets with Issue Type Front Desk);
Maintain information in Corporate Directories up to date - Enterprise Directory (adding information about workplaces, phone numbers, personal assistants and printing labels for employees);
Create and follow process of Purchasing Requests/Orders in Corporate Financial System - Oracle;
Help in organization of trainings and seminars for PTC;
Accomplish ad-hoc Front Desk related tasks.
Openness to work on request as an exception overtime(compensated with free hours)

Mandatory Skills Description:
Pleasant, welcoming and client oriented attitude;
Knowledge of English language : speaking, reading and writing
Good skills of using Microsoft Office
Organized and detail oriented
Good communication skills, both written and verbal
Problem solving skills
Team work skills

Nice-to-Have Skills:
Other foreign languages
At least 1 year experience Reception, Secretary or Hospitality
Fan Courier system knowledge