Position: Customer Support Representative
Company: SD solutions
Category: Support
Experience required: 1y
English level: upper

Desired skills and experience

Significant experience with consumer-facing technical troubleshooting (e.g., browser compatibility, site bugs, user bugs, issue reports), especially for users who are not particularly tech-savvy.
Mother tongue verbal and written English skills required
High customer and service orientation
Ability to work in a fast-paced environment and deliver materials in strict timelines
Team player who is flexible and able to multi-task
Experience with Zendesk platform - MUST
5 days a week, full time- 9 hours per day.


About project
Smilebox is a digital b2c platform for creating online invitations, eCards, Stickers, and more.
As a subsidiary of Perion Network Ltd. (PERI), we have the drive of a NASDAQ listed company, but the culture of a fast-growing startup. We value hard work, initiative, and creativity and as a team we’re fun-spirited, energetic, and always full of ideas.