Position: 2nd lvl Support_Engineer
Company: ECN Labs
Category: Other
Experience required: 2y
English level: upper

ECNLabs is a company that Syncier GmbH contracted in 2018 to offer all insurance companies a cloud-based management platform for their insurance contracts.

What we are doing
Our team, which is based in Munich and Kyiv, is building up a next generation insurance platform and is delivering value to our customers. 

How you can contribute
You will play a crucial role in shaping our product and help us to deliver value to our customers. We would love when you take part in:

•	Actively participating in the agile development (SCRUM) of our Customers product’s
•	Maintain Customers applications
•	Supporting our 1st level Service Desk Team
•	Taking responsibility for 2nd lvl incidents
•	Pair up on tasks with your teammates and Customers development team, review code, leave the codebase better than you found it, and help everyone in the team to become a better engineer
•	Write clean and maintainable code with meaningful tests so that you would enjoy taking over from a colleague
•	Proactively communicate, document, and share your approach, progress, results, and challenges

Our team truly believes in “Individuals and interactions over processes and tools”, so your problem solving skills, creativity, drive and motivation to learn new things are most important for us. However, the following references give you a guideline of what experiences could be helpful:

•	You have good coding skills 
•	You are a familiar with Java / Kotlin 
•	You have experience with Angular
•	You are familiar with modern frameworks like Spring Boot
•	You have experience with DevOps and CI/CD Systems
•	You are familiar with Kubernetes 
•	Nice to have experience with cloud technologies such as AWS or Azure
•	Knowledge of German language is a plus 

Why us 
As a member of our team you have a direct impact on our product, our customers, our engineering team and our organization while having the chance to work closely with the other teams in the organization like security, operations and customer success.
•	We value your commitment, drive, and willingness to continuously learn new things
•	We are offering you support for language classes like German or English
•	We give you the chance to take a foot into a fast growing German enterprise
•	We offer you a chance to learn new technologies around our tech-stack and grow personally and as an engineer

We offer...
•	home-office/full-time office, flexible working hours, competitive salary.
•	24 days of vacation per year and “unlimited” sick-leaves during the year.
•	an opportunity to be a part of an innovative and growing company with open communication, flat hierarchies and the freedom to work independently.
•	an international working environment.
•	opportunity to work with cutting edge technologies and build best-in-class cloud platforms for the insurance sector.
•	free language courses (English, German, etc.)
•	free courses and certifications for technologies that are used in our platform.
•	an open feedback culture and the opportunity to integrate your ideas.
•	as part of our team, you will have the possibility to shape the future of a sector that is changing rapidly.