Position: Configuration Analyst
Company: Customertimes
Category: Business Analyst
Experience required: 1y
English level: intermediate

You will provide consistent, timely and high quality configuration work for our software solutions and contribute to our client satisfaction by reviewing requirements, providing suggestions and improvements and implementing the client specific configurations while adhering to best practices at all times.

**Responsibilities**
• Create and customize scalable web applications, adhering to software development lifecycles and project timelines;
• Ensure quality through unit testing and checking functionality;
• Participate in implementation planning for deployments, patch releases, and system upgrades;
• Test and remediate configuration bundles;
• Create and execute deployment instructions and move configuration bundles from environment to environment;
• Advise and support internal teams on production support configuration issues and provide high quality issue resolution;
• Understand and implement data integrity practices for historical data conversions;
• Participate as the Configuration advisor for all assigned projects and ensure that expected results are met for assigned deliverables;
• Check logs to identify errors and remediate;
• Other duties, tasks and projects as assigned.

**Requirements**
• Self-starter with the ability to rapidly grasp and apply complex business and technical concepts;
• Solid knowledge of the Software Development Lifecycle;
• Microsoft Word, Excel, PowerPoint and Outlook experience;
• SQL, XML, HTML and CSS skills – from 1 year experience;
• Working knowledge of object oriented languages;
• Basic technical troubleshooting and problem solving skills;
• Clear communicator (written and verbal), ability to focus on deadlines and deliverables, to think abstractly, attention to detail;
• English: upper-intermediate, possibility to pass an interview with client.

**We offer**
• A developed grading system for your individual growth;
• Well-established processes and loyal management;
• Flexible work schedule;
• A lot of corporate webinars/workshops/etc.
• Regular compensation package reviews;
• 20 working days paid vacation leave, 15 working days of paid sick leave with a certificate and 5 working days of paid sick leave without a certificate;
• Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate);
• Certification coverage & support for participation in specialized events (webinars, conferences, training, etc.);
• Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company (online with presents);
• Office or remote or mixed types of work;
• Free English classes in the office;
• Convenient office location in the center.