Position: Analyst - Provider Activation
Company: Cold Start
Category: Business Analyst
Experience required: 1y
English level: fluent

We are building an industry-changing elder care company from the ground up, bringing our operational and technological expertise to an industry in dire need of innovation. Our tech-forward platform leverages automation, telehealth, and predictive analytics, ensuring that our clinicians spend less time performing administrative tasks and more time treating patients. Our philosophy of delivering a better way to care is exemplified through our commitment to quality and compassionate care for our patients, all while nurturing and promoting a unique culture that is innovative, collaborative and compassionate.

**What You’ll Do**

- Provide a world class onboarding experience to our new hospice providers, including teaching them how to use our technical systems based on developed trainings
- Prepare pre-onboarding tasks for new providers, including creating new accounts and completing background checks
- Track utilization of our providers and assist with reporting on relevant data points
- Collect credentialing information from providers and log all information in corresponding trackers
- Liaise with HR, Recruiting, and the Training Associate to smoothly onboard our providers
- Track onboarding progress, including task completion, completion dates, and onboarding issues
- Maintain provider availability trackers

**What You’ll Need**

- Attention to detail. You ensure all resources are updated in a timely manner and that all tools contain accurate information. 
- You work well with others. This role requires frequent collaboration with our providers and the ability to provide clear direction.
- Problem solver. You aren’t afraid to step in when you see something isn’t right, and take initiative to ensure our processes run smoothly.

We are a globally distributed team with many of our team members located in the following cities: San Francisco, New York, Los Angeles, Toronto, Montreal, and Kyiv. While everyone currently works remotely, we envision a future that balances face to face collaboration with a remote friendly environment.