Position: Business Analyst
Company: PandaDoc
Category: Business Analyst
Experience required: 3y
English level: upper

**Company Overview**
PandaDoc empowers more than 27,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit www.pandadoc.com.

**Company Culture**
We’re known for our work-life balance, kind co-workers, & kick-ass Christmas parties. Although some of our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they’re happy. Happiness doesn’t come from a ping-pong table or free snacks. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

**Who are you ideally?**
You are an experienced Business Analyst who is well known for handling complicated requirements for various business domains, scrupulous, and attentive to details. You’re curious about the sales processes and the document automation industry, and you’re incredibly inspired to help us grow and bring PandaDoc to thousands of more customers. You are striving to grow into product management further on in your career.

**In this role, you will:**
— Take ownership of important initiatives related to improvements in billing and user management, together with a cross-functional team of fellow product managers and marketers
— Develop concise product specs that set clear expectations, scoping, and requirements
— Plan, design, and release measurable improvements that drive growth together with the team
— Dig into analytics, identify bottlenecks, and collaborate with the team to drive new initiatives — supplementing findings with user research as appropriate.
— Engage closely with the demand generation, marketing, sales, and customer success teams to contribute to and drive billing and user management changes across the company
— Work with engineers to determine the best solution to achieve our goals on a reasonable time frame and budget.
— Work and learn from a team of awesome product managers, actively growing into product management skillset and responsibilities

**About you:**
— 3+ years of business analysis experience, ideally with B2B SAAS products
— Not afraid of technical challenges, development background is a plus
— Embraces ambiguity, prioritizes efficiently, communicates early and directly, and ultimately gets the job done.
— Smart decision-maker, proactive, kind, and curious
— Can work independently
— Able to manage multiple, competing priorities simultaneously
— Strong interpersonal and communications skills
— Fluent English (verbal and written, B2/C1)

**What we offer**
— An honest, open culture that emphasizes feedback and promotes professional and personal development;
— An opportunity to work from anywhere — our team is distributed worldwide, from Minsk to Manila to Florida to California;
— An annual personal budget for educational classes, conferences, etc. — anything to further your professional knowledge;
— A competitive salary;
— And much more!