Position: Customer Service Manager, Dispatcher (USA)
Company: Big City Appliance Repair
Category: Support
Experience required: 1y
English level: fluent

Need to know fluent Ukrainian, English and Russian for US users

**About**

Setting up daily routes for service technicians, customer service interaction, entering into CRM new requests for service, working with the service technicians. Working with marketing platforms (Yelp, Thumbtack, Angi etc.) Keeping track of jobs to be completed and those that are completed.

**This Job Is Ideal for Someone Who Is:**

Dependable — more reliable than spontaneous;
Adaptable/flexible — enjoy doing work that requires frequent shifts in direction;
Achievement-oriented — enjoys taking on challenges, even if they might fail;
Innovative — prefers working in unconventional ways or on tasks that require creativity;

**We Offer:**

High and competitive salary;
Modern workplace environment;
Remote work;
Friendly team;
USA / PST WORKING HOURS(9am — 6pm)