Position: Manager Network System and Operations
Company: NCube
Category: DevOps
Experience required: 5y
English level: upper

Our customer is a high-growth consumer mobile company that has raised $200 million in equity capital since inception. The customer base currently exceeds 25 million monthly active users. The company is at the forefront of a broad range of technologies (mobile, location services, hardware sensors, machine learning, big data, etc) in pioneering its family-centric platform. The company has over 160 employees and counting across offices in the USA. This platform for today’s busy families, bringing them closer together by helping them better sync, communicate with, and protect the people they care about most. You have a chance to join a great team! 

Responsibilities: 

- In this role you will lead the newly formed Network and Systems Operations (NSO) team. In Cloud Operations each team has a core mission and for our NOC that mission is twofold, first provide world-class observability infrastructure and tooling for 200+ engineers, second, serve as the drumbeat of consistency that the other team inside and outside of Cloud Operations can rally around. This is an extremely hands-on role requiring equal adeptness in communication and project management as well as deep technical ability in solving complex technical challenges. 
- Engage with product and engineering teams to design, build and maintain the Life360 production observability and reporting platforms; 
- Coordinate cross team and cross functional “operational excellence” processes, documentation, and tooling; 
- Manage a team of engineers providing L1 follow the sun production support; 
- Act as the lead Incident Handler including building processes and tools to ensure proper after action reports and activities are completed; 
- Define and build the infrastructure for production reporting; 
- Participate in shared on-call manager rotation. 

Requirements: 

- In depth experience with AWS and at least one configuration management systems (Terraform, Chef, Puppet, Ansible, Cloudformation, etc); 
- In depth experience with large scale observability and reporting systems (New Relic, Datadog, Elastic, Prometheus, etc); 
- Demonstrated experience managing environments supporting tens of millions of requests per minute; 
- Programming experience with one or more relevant languages: Java, Python, PHP, Scala, etc; 
- Ability to quickly learn and apply complex subjects and technologies; 
- Experience with business reporting systems and tooling highly desirable; 
- Must be detail-oriented and demonstrate initiative and high self-motivation. Enthusiastic, creative and positive attitude; 
- Excellent interpersonal skills, English verbal and written communication skills. Highly collaborative working style. 
 
We offer: 

- Competitive salary with the regular review
- Flexible working schedule, fully remote work opportunities
- Accountant assistance
- Payment through swift
- Vacation (17 working days)
- Paid sick leaves (10 working days)
- Online English courses
- Direct cooperation with the customer
- Teambuildings, corporate parties and company trips abroad.