Position: NOC Engineer
Company: Profisea
Category: Support
Experience required: 1y
English level: intermediate

We`re looking for our team Profisea NOC Engineer in Europe (Full-time only)!

**Profisea** is an Israeli DevOps and Cloud boutique company with a full cycle of services. For more than six years, we have been implementing best practices of GitOps, DevSecOps, and FinOps, and providing Kubernetes-based infrastructure services to help businesses of all sizes —SMB, SME, or large enterprise clients to stay innovative and effective.

**Responsibilities: **
- Proactive system monitoring 
- Ticket creation and management 
- Сommunication & cooperation with other teams 
- Incident investigation and troubleshooting assistance  
- Be a part of an international team of experts with a warm and friendly atmosphere   

**Requirements: **
- Knowledge of English - prefer Upper-Intermediate level (B2), but at least Intermediate (B1). 
- Analytical mindset and learning ability 
- Patience and courtesy towards customists 
- Experience with Jira (or any other ticketing system / CRM system), will be a plus 
- Experience in customer support service OR NOC, will be a plus 

**What we Offer:**
- Great Salary 
- Career growth 
- Medical insurance 
- Sport compensations 
- Professional working environment, where you’d be an essential member of our company