Position: Head of Delivery
Company: Ralabs
Category: Project Manager
Experience required: 5y
English level: fluent

We are looking for a **Head of Delivery Manager** with solid project leadership skills combined with strong business acumen to lead the PM department.

**What is so great about the company? **
If you are looking for a place without bureaucracy, with the possibility of implementing new ideas, and direct and equal communication with the co-founders, clients, and top manager, look no further!

We are actively present on the market for 8+ years. Right now we are shifting toward the healthcare industry. However, there are more than 100+ accomplished projects in different domains by our team. 

**The challenge**
If you are into new challenges, a dynamic environment, fast growth & team leadership - just contact us to see if we resonate with each other!

**The team**
The department consists of 4 Project Managers, we plan to grow the department in the nearest future. Normally, there are 12-15 projects to manage by the whole team.

**Requirements:**
- At least 5+ years of experience as a PM in outsourcing/outstaffing industry;
- Understanding of Stakeholder Management, Risks Management, Quality Management, etc.;
- Has a good understanding of Project documents;
- Good knowledge of Delivery tools, such as: Jira,  Confluence, Google Docs, Resource unitization and allocation software, and Digital signature software;
- Experience building AM based / Project based upsales process;
- Experience with pre-sales and new projects onboarding.
- Facilitate requirements gathering and assist with the creation of project deliverables, as needed;
- High-level understanding of technologies (project building blocks like: UI, BE, DevOps, etc...);
- Has good communication and negotiation skills;
- Experience Managing multiple concurrent projects from beginning to end, including coordination of resources, budget, meetings, and feedback;
- Advanced level of English;
- Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills;
- Sense of urgency and ability to quickly make appropriate operational decisions;
- Ability to lead Cross-functional/Cloud-native teams across locations and stakeholders.

**It would be a plus:**
-  Worked with the NHS or Healthcare industry in an implementation/service delivery role;
-  PMP or similar certification; 
-  Previous experience with Software development as a Tech/Team lead.

**Responsibilities:**
**Revenue:**
- Management of continuous revenue and its growth;
- Management of project growth / AM / Upsale;
- New projects. Projects onboarding process.
- KPI/Metrics across all projects;
- PMO - Iterations of current tools;
**PM/PMO Backlog:**
- Risks Management and Stakeholder Management procedure.
- Having an open and clear backlog for the PM/PMO future;
- L&D of a team;

- Monitor and manage tech quality across all projects
- Overview and manage vacancies opened by Delivery Department into both projects and bench;
- Make strategic growth decisions related to talent acquisition.