Position: Technical Support  Agent
Company: GeeksForLess
Category: Support
Experience required: no_exp
English level: intermediate

Requirements:
•	English Intermediate+;
•	Basic understanding of the Windows environment;
•	Understanding of standard support procedures for proper reporting, escalation, and follow up;
•	Knowledge of TCP/IP, DNS, and other networking concepts (HTTP and HTTPS)

Main Responsibilities:
•	investigate, resolve and conduct in-depth troubleshooting of hosting, email, database and other web-related issues using available resources over online chat and e-mail;