Position: Customer support manager
Company: Ox gaming
Category: Support
Experience required: 1y
English level: intermediate

Responsibilities:
•Monitoring, performance testing and testing of the new functionality used;
•Diagnostics and solution of user problems when working with the software used;
•Service tickets from JIRA service desk portal;
•Ability to learn quickly and work as a part of a team;
•Prioritizing user requests;
•Providing individual solutions for customers based on their business needs.

Requirements:
•A challenging and inquiring mind;
•Attention to details and tenacity;
•Quick logical thinking;
•Sociability, communicability;
•Intermediate level of English with good communication skills to chat quickly