Position: Middle Information Developer (AI domain)
Company: ELEKS
Category: Other
Experience required: 2y
English level: fluent

Their investors and broad network combine technological, industry, and solution expertise. Together they tackle the world’s biggest and most interesting challenges in dealing with artificial intelligence to build products that address the needs of insurance organizations, reshaping the future of work.

**REQUIREMENTS**
- Experience writing customer-facing software documentation. You understand the craft of technical writing and how it differs from other types of writing
- Authored content in a lightweight mark-up language such as Markdown, Asciidoc, or Wikitext
- 2+ years with Enterprise-grade documentation & knowledge bases
- Strong ability to learn and apply new technical skills and concepts quickly
- Interest in software and ideally a good understanding to simplify & abstract key concepts
- Excellent written and oral English communication skills, German skills are a plus
- Bachelor’s degree in a technical discipline
- Dedication to providing on-time delivery of project deliverables
- Previous experience working in an agile software development or training environment
- Advanced level of English

**WILL BE A PLUS**
- Multi-language (English, German, French)
- Insurance Expertise
- Knowledge of Machine learning & data preparation
- Experience with Version Control Systems such as git
- Experience in creating technical illustrations
- Interest in information architecture or how documentation content is structured

**RESPONSIBILITIES**
- Develop, organize, maintain and disseminate technical information among stakeholders with the support of a knowledge management tool (Confluence)
- Work side-by-side with engineers, product, marketing, and solution architects to document new features, improve our existing content, and help users succeed with the entire stack
- Review and edit documentation changes contributed by engineering and translate into customer-facing needs
- Maintain Enterprise-API documentation and technical integration related documents
- Collaborate with other content creators ranging from Marketing, Customer Support, Sales, and beyond to help provide a consistent story to the insurance industry
- Polish and fine-tune practical integration examples: Create, share, and document sample integrations across a variety of target system landscapes
- Writing guides and references materials: Compose documentation in a variety of styles to ensure that end-users, admins & system architects can always find the key information they need
- Responding to reader feedback: Triage, address, and implement documentation feedback from internal & external stakeholders

**Working with our client**
- Think cross-functionally. Missing product features or design elements that could improve the customer journey? Bring it up. Our teams love to hear your ideas and pitches in
- Be kind and collaborative. Come in ready to share your ideas and listen to feedback. We rely on each others’ input to create great final results

**WHAT WILL YOU GET WITH ELEKS**
- Above average compensation and competitive Social package
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Ability to influence project technologies
- Projects from scratch
- Team of professionals
- Dynamic environment with low level of bureaucracy
- Medical insurance