Position: People Operations Specialist
Company: EPAM Anywhere
Category: HR
Experience required: 2y
English level: intermediate

REQUIREMENTS:

- Completed higher education;
- Experience in the Human Resource area will be a plus;
- A basic understanding of HR processes is critical and required;
- Computer proficiency with MS Office applications (MS Word, MS Excel, MS PowerPoint, and MS Outlook);
- Excellent time management and organizational skills with high attention to detail and the ability to prioritize. Able to work with a positive "Can Do" attitude;
- High sense of urgency and accuracy;
- Ability to run a set of tasks within assigned process autonomously and contribute to group work as part of a team;
- Proactivity and goal orientation;
- Strong problem-solving skills;
- Work experience in IT or service company will be a plus;
- Readiness to take responsibility for own tasks completion and proper escalation in case of unexpected circumstances;
- Good spoken and written English level is a must for conducting business correspondence and communication (B2).

RESPONSIBILITIES:

Dealing with employee’s queries (AW team) related to Benefits area:
- Maternity Leave cases support in terms of insurance-related questions – full cycle (communication, calculation of amount for a certain period, additional agreement, specific terms, payment, questions, etc.)
- Support and administration of Benefits processes in general and particularly of Insurance projects including employees' requests, insurance cases investigation, new insurance requests, insurance Debtors processing, etc.;
- Internal insurance training conduction for newly registered AW employees;
- Communication and collaboration with different internal departments and managers regarding processes within Operations scope;
- Preparation of reports, presentations, and other related materials on a regular basis and on-demand;
- Support and administration of the discount program, including communication and collaboration with external vendors, keeping the portal updated (actualization of data), issues/questions from colleagues;
- Monitoring and updating the PTO related issues for any and each transformation; 
- Back-up for other team members;
- Support and assistance in the BGC process for AW people 
Perform other People (HR) Operations tasks.