Position: Customer support representative
Company: WhiteBit
Category: Support
Experience required: no_exp
English level: upper

Requirements:
English B2 level (at least writing)
Good communication skills
Quick studying, to be ready to work with a big amount of data
Client-based mentality
Analytical and problem-solving skills
Desire to grow in cryptocurrency knowledge

Would be a plus:
Chinese knowledge
Experience in client support
Cryptocurrency area knowledge (even on the basic user level)

Responsibilities:
Assisting clients with any product related questions
Closing tickets in one touch
Record-keeping
Team interaction

We offer:
Our own product
Learning with a mentor
Annual paid vacations (14 working days)
Sick leave compensation
Professional development and career growth
Warm and friendly working environment
Fun corporate events

Please pay attention to this position requires shift work (more details in the interview)!

You’ll have at least one month for project study (probationary period)with a fixed schedule: 10:00 — 18:00, mon-fri.

We offer interesting tasks with numerous professional challenges, professional development, and mentor support. We have always said «yes«to development and training, so the company pays for courses, training, and conferences.

We work in a modern and convenient office near sub. Botannichnyi Sad.

Our СRYPTOteam is waiting for YOU!