Position: Customer Success Representative
Company: Streamline
Category: Support
Experience required: no_exp
English level: fluent

Requirements:

Fluent English — written and spoken skills;
Fast typing, good spelling, and strong grammar skills;
Customer service experience and strong communication skills.

Will be a great plus:

Technical background;
Experience of living in English-speaking countries.

Responsibilities:

Resolve support issues received from customers via email, live chat, and calls;
Become a product expert and collect best practices for publishing in our knowledge base;
Proactively contact customers to secure customer success and to collect feedback;
Report issues to the developer team for further resolution.

We offer:

Official contract and accounting support;
Taxi compensation;
Medical insurance;
Paid lunches;
Convenient office location (near Polytechnic Institute metro station);
Welcoming atmosphere in the team.

Full-Time Office position!