Position: Customer Support
Company: APHEco
Category: Support
Experience required: 1y
English level: upper

If you are currently looking for a job and have a good experience, welcome! 
The main competitor of the company is dropshipping (women's underwear). 
We are looking for a Customer Support Virtual Assistant to join our proactive team targeting the European market.

Required skills:
- 1+ years of experience providing operational support, customer service, administrative support, or a similar function in an online environment
- Strong communication skills, fluency in written and spoken English 
- Excellent attention to detail
- Developed critical thinking and problem-solving skills
- Reliable, flexible and team-oriented
- Experience using: Google Sheets, Docs, Shopify, Freshdesk

It will be a plus:
- Experience in communicating with native speakers
- Experience with dropshipping

Duties:
- Answer customer service emails 
- Locate and track packages 
- Make changes to orders - per the customer's request 
- Other assigned Customer Service Duties