Position: Assistant IT Service Delivery
Company: Ciklum
Category: Support
Experience required: no_exp
English level: intermediate

**Responsibilities:**
- Manage portfolio of IT Services
- Project coordination
- Handling complaints and improvement suggestions about IT Services
- Manage non-standard IT requests from the Clients that require involvement and coordination of IT Department teams work
- Management of Client requests for Premium IT Services
- Cross-department communication and projects planning
- Consult external and internal Clients about Ciklum IT services details

**Requirements:**
- Upper-intermediate English
- Service-oriented approach
- High communication skills
- Problem solving attitude with the proactive behaviour
- Good multitasking and good time management skills

**What's in it for you:**
- Variety of knowledge sharing and training opportunities
- Career and professional growth
- Competitive salary
- Possibility to work in a big and successful company
- Long-term employment with 20 working-days paid vacation and other social benefits