Position: Salesforce Business Analyst
Company: Advanced Communities
Category: Business Analyst
Experience required: 1y
English level: fluent

We are leaders in Community Cloud development with the most popular and highest rated Community components on AppExchange, now installed on more than 3,000 Salesforce org.

Our components are used by all major Salesforce consultancies: Accenture, McKinsey, PwC, Deloitte, Capgemini, IBM, Slalom Consulting, Salesforce, Wipro, Cognizant.

Hundreds of end-users improve their Communities with our components including Coca-Cola, Charles Schwab, Co-op, London School of Economics, Standard Life, Northern Trust, National Geographic Society, Gates Foundation, University of San Francisco, Pearson, Telenor, LinkedIn, World Economic Forum, FinancialForce, AIG, MuleSoft, Visa, Zynga, US Bank, Informatica, Wells Fargo, Willis Towers Watson.

Involved with Salesforce communities since the start of the product in 2013 and with Salesforce since 2008, so we know the product inside-out, including all the latest features and trends, and we follow the most up-to-date, best practices.

**Required Skills & Knowledge:**
1. 1+ years of relevant experience as a Salesforce business analyst
2.  Advanced/Fluent English level
3. Owns business process design & documentation
4. Presentation and self-management skills
5. Strong operational and analytical skills
6. Ability to translate complex problems across complex systems into a simple, well-designed user experience
7. Ready to engage with our customers and community. Strong interpersonal and teamwork skills. (Clean, clear written and verbal communications)

**Will be considered as a Competitive Advantage:**
⦁ Technical background
⦁ Experience with US and EMEA market
⦁ Work experience in consulting, sales/marketing, or product management

**Responsibilities:**
1. Ongoing analysis of business performance to support daily operations
2. Effectively communicate with various stakeholders, including both IT and business users.
3. Analyze the health of the business and interpret key performance indicators and performance metrics
4. Leads the writing of User Stories & Acceptance Criteria
5. Negotiate detailed requirement and solution design trade-off
6. Develops personal expertise in the product and technology areas where their work occurs.

**What we provide:**
⦁ Passionate experienced team and enjoyable working environment
⦁ Professional and career growth
⦁ Paid vacation
⦁ Medical/Health/Emergency Compensation
⦁ Paid certification
⦁ Opportunities to participate in professional forums and conferences in the USA and EMEA countries.