Position: Support Manager
Company: Wezom
Category: Support
Experience required: 1y
English level: fluent

Requirements:

Good command of written and spoken English (C1+).
 Advanced computer skills.
 Effective communication over the phone, through email etc.
Customer orientation. Flexibility to work shifts, including evenings, weekends and public holidays.
 To be able to work shifts: day shifts (8 am — 8 pm), night shifts (8 pm — 8 am)
Ability to learn fast. 
Motivation for working and growing professionally. 
Managing multiple tasks simultaneously. 
Fast typing skills.
Be ready to work in a team
Tasks:

Answer and make phone calls
Answer and reply to the emails
 Maintaining and filling the knowledge base for the project 
Creation of instructions for system users