Position: Product Owner
Company: Turnkey Labs
Category: Product Manager
Experience required: 5y
English level: upper

About the Product
 
We believe our technology-forward commitment allows us to offer a full suite of over-the-phone, video remote, in-person interpreting, translation, and localization services. Our services provide Limited English Proficient speakers access to basic life services (hospital, legal, education, etc.) through our clients.
 
Finally, Propio engages interpreters who are dedicated, qualified, and whose code of ethics is the foundation for every encounter. Our interpreters are certified, experienced, and strive to be trusted partner to our clients.
 
Our products are available via mobile and web platforms to connect those in need of interpretation services. We are a 24x7 remote and onsite interpretation business handling over 250 languages. Our apps connect those in need to a live interpreter (Voice or Video), and if needed, scheduling capabilities for onsite interpreters.
 
About you
~ 5+ years in product development as either Product Manager or Product Owner with a focus on software products and services
~ Ability to identify use cases and prioritize them with a focus on the maximum value for business
~  Fundamental understanding of end-to-end customer experience integration and dependencies
~ Experience working with requirements within the Scrum framework and writing quality user stories
~ High flexibility, ability to modify approach as per changing conditions, circumstances, and feedback from business
~ Experience in Web product development
~ Strong presentation and communication skills
~ Self-motivated, self-disciplined and result-oriented
 
What you will do
~ Gathering requirements from main stakeholders (organization of the requirements gathering process; be in touch with the VP of Engineering to get new information for analysis; consider restrictions and apprise them for stakeholders)
~ Keep the process of user story creation, refinement going and time adequate (just in time story elaboration)
~ Assist in backlog preparation including assisting in building, refining, and maintaining the team backlog including defects and enablers
~ Providing a visible forecast, notify stakeholders of any significant changes in effort or risk
~ Representing the product internally and externally, acting as the contact for queries related to the product
~ Working with UX designer to prepare wireframes and designs

Benefits of the Job:

~ Access to English courses or other training (as needed/desired).
~ Unlimited PTO for any reason, including sick days (no specified limits), flexible work schedule;
~ Personal laptop (MacBook);
~ Trainings, certifications, conferences;
~ Private health & dental insurance;
~ Accounting and legal support required to file taxes;
~ Remote/coworking work.