Position: Product Manager - Service Designer m/w/d
Company: qubit9.com
Category: Product Manager
Experience required: 3y
English level: fluent

YOUR ROLE 
As a Product Manager – Service Designer – you will join the product team to co-design and co-develop the storage and cloud products. You would be able to lead certain stages of the design and development – e.g. research, value proposition design, launch of a functionality block or a particular market launch, prioritizing product backlog for our engineering team etc, or work on that in a team with Product Lead, Product managers and bigger team. As we grow – you would be able to lead a complete product, researching and designing it, prioritising all steps in development, co-formulating a Go-To-Market Strategy and coordinating between engineering, other departments and outside stakeholders.

Your Tasks:
1) Communicate 
2) Research and Design 
3) Organize 
4) Execute

These are the clusters of activities that you would be doing on a daily basis


Benefits :
- Opportunity to design, test, launch and grow products, which are both loved by customers and are successful and disruptive. And this is amplified by joining the company from ground zero. 
- Excellent potential to learn from and with the best practitioners in the field, achieve a next career level and increase own market value.
- Experience truly fast growth - work with us on the journey to become THE next impactful player in the cloud 
- Power to influence the company’s culture and the opportunity to bring your own ideas
- A company culture which is supporting work-life balance and a hybrid remote work environment
- In our office, you find motivating colleagues, healthy brain foods (such as a variety of berries, nuts, yogurt, or avocados), good coffee, and no bad stuff.
- Flat hierarchy where all colleagues together work on the same mission


What you should bring to the table:

3+ years and 5+ projects of a complete human-centered design cycle, aka user-centered design, service design, design thinking, business design. AND 3+ years of experience in product management in a technical space. These are detailed below:
Complete human-centered design cycle. The actual practical experience is expected on approximately 50% of the skills and tools below:
Focus and plan the Project as well as Design Qualitative Research
 map existing knowledge
formulate or reframe project Intent Statement
plan project in Sprint framework or Free-Iterative framework
design Research Guide: hypothesis – need to learn – questions

Execute Qualitative Research
-       conduct In-Depth interviews
-       conduct Ad-hoc interviews and limited Observations
-       enact in-depth and ad-hoc interviews
-       map in-depth and ad-hoc interviews on Customer Profile and Customer Journey

Synthesize Research findings
-       cluster Customer Profiles using likelihood and limited semantic profile methods
-       create as is Customer Journey
-       formulate Insight Statement
-       create Design Question (Structured “How might we”)
 
Create out-of-box solutions
-       conduct Spring-board brainstorming
-       conduct Analogies brainstorming
-       develop consensus on Idea grouping 
-       prioritize Ideas on 3 by 3 Time to Impact – Impact matrix
-       unite Ideas in Solutions
-       formulate Value Proposition Statement
-       create to be Customer Journey
-       create Service Blueprint
 
Prototype solutions and business models

Complete product management cycle. 3+ years of experience in product management in a technical space. Experience from a B2B and/or Cloud services context is a plus. 
Technical understanding of decentralized solutions in general or 1+ years experience in distributed computing in a Product role
Experience using agile methodologies to develop and deliver software solutions, acting as the product owner in a Scrum team
Excellent organizational and Project Management  skills
Excellent written, verbal, and listening communication skills; experience in translating strategy into clear and actionable plans for Design, Engineering, technical and non-technical stakeholders
Solid collaboration skills and comfortable working with technical subject-matter experts and stakeholders
Ability to influence cross-functional team without positional authority
Familiarity with cloud and container technologies like Docker, Kubernetes, and/or decentralized cloud storage solutions.


Toolkit:
Intent Statement
Stakeholder and first-line interview
Stakeholder Map
Extreme users
Customer Profile
Customer Journey
Service Blueprint
Research Guide Design: hypothesis – need to learn – question
In-Depth Interview
 Ad-hoc interview
Enacting in-depth interviews
Jobs-to-be-done Framework
Value Proposition Canvas
Rapid prototyping
Lean Canvas
Business Model Canvas
10 Types of Innovation
What else how do you think?:)

HOW TO APPLY?
1. Please submit your LinkedIn Profile or CV together with the application form
2. Please, provide a brief description of the 3 actual projects/cases stating the year, duration, deliverable and project impact on both - human-centered design and product management. More details are appreciated 
3. After checking your application, we invite candidates fitting our requirements to a first screening during which we will also tell you about us.
4. We will then initiate further interviews to get a better picture of you and your skills while striving for a fast and lean process.
5. Very soon you might get an offer call, a written offer letter, and one signature later you join the team.