Position: Customer support
Company: GeeksForLess
Category: Support
Experience required: 1y
English level: intermediate

Required skills:
Experience as Service Desk Representative not less than 1 year
Strong verbal and written English skills (Upper-Intermediate+)
Business communication and soft skills.
Ability to work efficiently both independently and with a team.
Ability to handle multiple tasks simultaneously, effectively manage priorities.
Critical and consecutive thinking.
Strong learning abilities.
Corporate ethics.

Main Responsibilities:
Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications and other issues using available resources over the phone and email;
Create and process support tickets.

Working Schedule 15.30-00.00 or 00.00-8.30