Position: Site Operations Manager
Company: VP Team
Category: Other
Experience required: 5y
English level: fluent

Hello everyone! My name is Olesia, and I'm helping on behalf of the top Ukraine product company MacPaw hire a skilled Site Operations Manager in Boston, US.

**What are we doing?**
MacPaw is a software company with headquarters in Kyiv, Ukraine, that develops and distributes software for macOS and iOS. At MacPaw, we believe technology and humans can reach their most significant potential together. As a software company, we want to improve the quality of life and increase productivity. 
That's why MacPaw is committed to helping machines help you. Today, our products have more than 30 million users worldwide. MacPaw is proud to be Ukrainian. The support and development of Ukraine are a significant part of the company's culture. 

We gather open-minded people who support each other and aspire to change the world around us. Our values are at the heart of everything, guiding us when making day-to-day decisions. We make an impact, create an experience and stay human!

**Why was the position opened?**
As we want our business to scale from the top tech Ukraine company to a global brand close to our users, it's time to go global! So we look forward to opening our entity in Boston, US, this year.  
The Site Operations Manager will ensure the entity operates within local regulations by establishing and managing branch processes according to legal compliance and regulatory requirements and cooperating with internal/external partners on related matters.

**What professional skills do we expect?**
We're seeking a specialist who embodies our values and possesses the necessary skills to successfully launch new sites and establish office administration "from scratch" with:  
Previous expertise in legal policy and experience in working with local regulations, coordinating employment processes, and managing budgets for branch-related expenses. 
Awareness of legal policy in Boston, MA, and experience working with local regulations
Expertise in contractual support for business - from signing contracts to payments, and daily communication with external partners (working with internal finance, legal services, and external advisors)
Awareness of Ukrainian or Eastern European business culture and related experience of work for respective companies with several offices worldwide
Background in the coordination of employment processes and receiving related permits (visas, work permits, etc.) with internal clients and external partners 
Keen on achieving ambitious results to gain business goals 

**As a Site Operations Manager, you'll be the go-to person for:**
Developing partnerships with key stakeholders (internal and external) to build and implement the best standards, processes, programs, and practices related to branch management. You'll define essential requirements, provide expert validation of necessary procedures, and ensure compliance with legal and other requirements.
Resolving business requests by researching and validating relevant local partners and providers, negotiating cooperation conditions, and approving solutions with internal clients (CLO, COO, HD, Finance, etc.). You'll be a key player in ensuring smooth branch operations.
Establishing and managing all branch-related operations to ensure the office operates smoothly and complies with local health and safety requirements, fire safety, and more. You'll handle everything from equipment and maintenance to vendors, supplies, inventory, rent, and service payments and monitor performance and accountability as defined by contract agreements with partners.
Be in charge of budget planning for branch expenses by planning needed services provision, scheduling and prioritizing renovation/maintenance costs, analyzing third-party partners' prices and forecasting its change, etc., discuss and approve it with the COO/CEO and manage budget execution according to needs
Controlling payments to third-party partners for provided services like insurance, supplies, leasehold, utility costs, and consultancy. You'll analyze the cost and resources spent and identify solutions for cost optimization to allocate the available budget effectively
Ensuring compliance with local and international laws related to employment, work permits, visas, payroll, necessary policies, and types of contracts, working closely with our legal advisors and internal legal team to implement processes and follow their recommendations.
Staying on top of relevant internal and external business environment changes to ensure our company's compliance and mitigate possible business risks in branch operations

**More about the team:**
The Site Operations Manager becomes the first key hire in Boston, US. We plan to relocate 20 MacPawians from the Ukrainian office by the end of 2023 and hire five local specialists. 

**What growth opportunities and challenges are possible for this position?**
The position offers potential for professional growth in various areas such as creating a successful benefits program for the Boston office, expanding MacPaw's involvement in the local tech community, and facilitating team members' integration into the local tech community.

**Questions and Answers:**
Does the job come with a probation period, and if so, how long does it last? Yes, there is a three-month probation period
What is the expected work schedule? Given the time difference and regular calls with Ukrainian stakeholders, the manager is expected to start early
Can this position be done remotely? No, this is an on-site job, but there is an option for a hybrid mode where you can combine working on-site and remotely
How many vacation and sick days are provided? We will comply with local labor legislation regarding vacation and sick days
What social package and benefits are offered? We are open to discussing the social package and benefits most important to you as a specialist. Our company is committed to providing a comprehensive benefits package that meets the needs of our employees, including medical insurance and other essential benefits. We value our employees and want to ensure that we are meeting their needs in the best way possible

**Hiring process:**
Our hiring process involves several stages, including a screening call with an external recruiter, an interview with our COO, a reference check, and an offer call with our internal recruiter. Although there are several steps involved, we aim to move quickly and efficiently, with each stage designed to help both you and us determine whether we're a good match for each other.

We welcome individuals who are seeking a challenging and fulfilling career opportunity. If you want to make a difference in the software development industry, we encourage you to apply and join our team.