Position: Account manager
Company: Boosty Labs
Category: Sales
Experience required: 1y
English level: upper

Hi all, we are looking for an account manager to join our professional team (Head of Sales + 3 Sales Manager + 3 Business Analyst). We need someone who knows English at Upper-intermediate level, has experience in outsourcing and with a basic understanding of blockchain.

What we are waiting from you?
1. 1 year of experience as an account manager.
2. Experience in IT outsourcing and outstaffing.
3. Good problem-solving skills.
4. Account experience on long-term projects.
5. Have strong communication skills and ability to negotiate.
6. Customer-oriented mindset and attitude.
7. Ability to work independently.
8. Resilience and readiness for challenges.
9. Multitasking.
10. Understanding of crypto/blockchain industry.

What will you do?
1. Regular communication with clients of existing accounts.
2. Identify problems on the project in advance and contribute to problem solving.
3. Discussion and signing of an additional scope of work (upsale).
4. Regular communication with the PM and the team
5. Promote mutual understanding and effective collaboration between the client and the development team.
6. Regular collection of feedback from each client account.
7. Preparation of commercial offers for upsales + negotiation.
8. Development of relations with the client (account) after the closing of the primary contract.
9. Generate reports (weekly/monthly) to provide visibility into company accounts.

What do we offer?
1. A modern office in the city center. But:
2. If you want to work remotely - it will be full remote. Come into the office just for a pizza day or to talk.
3. sick leave and vacation at the expense of the company.
4. Need a day off? Just go for a day off. Want a pay raise? Just say so to the lead. No bureaucracy and micromanagement. No fuss with references and paperwork, all questions are solved with one or two ten-minute phone calls.
5. Flexible working hours.
6. Help with equipment. If something is broken or you have nothing to work with - we have something to send you.
7. English courses with a native speaker at the company's expense.