Position: Business Analyst
Company: 1touch.io
Category: Business Analyst
Experience required: 1y
English level: intermediate

Role description:
As part of your role you will
• Be a liaison between the technical team and internal business units.
• Elicit business requirements using interviews, document analysis, requirements workshops, surveys, site
visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level
information into details, abstract up from low-level information to a general understanding, and
distinguish user requests from the underlying true needs
• Successfully communicate with Executive Team members to ensure that documents produced keep
technology efforts aligned with company objectives
• Proactively communicate and collaborate with external and internal customers to analyze information
needs and functional requirements and deliver the following artifacts as needed: Functional
requirements, Business Requirements Document, Use Cases, Graphic User Interface, Screen and Interface
designs
• Collaborate with developers and subject matter experts to establish the technical vision and analyze
tradeoffs between usability and performance needs
• Create direct channels of communication to software and application developers that get the job done
without managerial interjection.
• Work with the development team and business personnel to develop and execute plans to test and
validate systems / applications and business requirements including developing user documentation, first
draft of training materials, manual updates, and field communications.
• Meet with stakeholders to gather functional requirements. Analyze existing procedures and evaluate
requested requirements to identify system changes.
• Be accountable for the result of all assigned projects.
• Keep tracking of project performance from a business perspective.
• Manage customer relationships and expectations by developing a communication process to keep
stakeholders up-to-date on project results and updates.
• Communicate the project status to the top management
• Take part in workshops and leads process analysis elements of these
• Manage Stakeholder relationships relating to process change
Requirements:
• Experience working as a Business Analyst (3+) or a Product Owner.
• Business Analysis methods. Particularly process analysis, requirements elicitation, and gap-analysis
• Working in Agile projects
• Converting user requirements into user stories and acceptance criteria
• Prototyping and use of low-code software in the creation of these
• Delivery of software on customer-facing projects. Ideally multi-platform delivery of customer-centric
digital software solutions
• JIRA/WIKI Software knowledge highly desirable
• Knowledge of SDLC, agile development processes
• Experience of working with off-shore teams and managing technical communications and deliverables
• Proven strong requirements documentation, requirements development/elaboration skills, system/user
guides documentation
• Strong customer communication skills and ability to manage BA work with large amounts of customer’s
stakeholders
• UML knowledge and experience
• Carry on technical discussions with the Development team is a must
• Must be self-motivated, well organized and have strong innovation and facilitation skills
• Excellent spoken and written English
Requirement & skills:
• A sharp eye for detail, research skills and the ability to work under strict deadlines.
• Ability to communicate with other team members in English.
• Experience with processes in business analysis based on BABOK v3 (by IIBA)
Nice to have:
• CBAP certification.
• Experience with network and cyber technologies.
• Experience in working with global enterprises.
• Computer science or engineering background.
• Experience working with distributed remote teams.