Position: Customer Support Manager
Company: Che IT Group
Category: Support
Experience required: no_exp
English level: upper

We are a Ukrainian web development agency with a Scandinavian approach. Delivering cosmic web experience to our clients.

We are eager to create value for our clients by providing the highest quality products and services and continually seek to improve them and ensure consistent delivery and superior performance. Therefore for giving our clients proper service, we looking for **Customer Manager**.

**Responsibilities:**
Manage and report on all incoming technical support inquiries
Work on daily basis operations with the Projects Managers
Be the point of contact when it comes to technical or/and functional issues
Provide support where needed for both internal and external stakeholders
Communicate with the clients about updates

**Professional Skills:**
Excellent communicator, both oral and written
Strong problem-solving and communication skills
Love being the first line of support and troubleshooting issues
Quick understanding and learning abilities

There will be no trivial tasks. You need to propose ideas and communicate with our team and clients.