Position: Senior Business Analyst (Product)
Company: TCG
Category: Business Analyst
Experience required: 3y
English level: fluent

Project details: 
Search powers up general Salesforce search operators. The app will let you perform multi-criteria, multi-object searches by simply entering required values and selecting search operators.

Responsibilities:
- Interact with product owner, team, client, and other stakeholders;
- Plan, facilitate, and conduct requirements elicitation;
- Perform customer business process and documentation analysis;
- Define and propose features based on market research;
- Document and validate requirements;
- Create user stories and acceptance criteria for development and testing teams;
- Support development team in clarifications of requirements;
- Conduct meetings, presentations, and demos;
- Participate in backlog grooming, defining, and approving upcoming release scope;
- Prioritize features, work on roadmap;
- Manage change requests;
- Facilitate the definition of UX/UI approaches and prototyping;
- Perform acceptance testing and validation;
- Create various artifacts, such as SRSs, minimal schema and configuration requirements, presentations, user guides, introduction materials and release notes;
-Maintain actual products and projects documentation, update Wiki.

Requirements:
- 3+ years in BA activities
- Practical experience in applying key of BA techniques (use cases, user stories, root cause analysis, prototyping, prioritization, mind mapping, functional decomposition, items tracking, stakeholder management, risk management, estimation, decision analysis, etc.)
- Practical experience with tools used for BA activities and teamwork (modeling and prototyping tools, tracking systems (TFS, Confluence), communication tools (Teams, Outlook), etc.)
- Proxy product owner experience
- UAT process support
- Applying of UX web/mobile best practices in collaboration with design team
- Theoretical knowledge and practical experience in Requirements Life Cycle Management
- Practical experience in change management procedures
- Fluent English (both written and verbal) CEFR C1 or higher
- Ability to communicate equally effectively with both technical and non-technical stakeholders
- Excellent soft skills (communication, presentation, negotiation, conflict resolution, etc.)
- Ability to handle multi-threading activities
- Client facing and client focused
- Proactive and able to manage own tasks

Will be a plus:
- Experience working with Salesforce/CRM
- Understanding of UI/UX principles
- Knowledge of Real Estate domain
- Previous experience of Pre-Sales and Discovery stages