Position: Customer Support Agent (London Startup)
Company: Chefly | London's hottest D2C food brand
Category: Support
Experience required: no_exp
English level: fluent

Chefly is a London based high growth startup. Founded in 2019 by James and Kaja, our mission is to make ready meals healthy and affordable.

We're an early stage, high growth startup. Last month our business grew 250% and we've just completed a major rebrand.

We're seeking a talented customer support agent to join us. This is our first customer support role.

The key requirements are:
-   Excellent English
-   Experience in first line support roles

In your first 3 months, you'll
-   Be our sole customer support agent, able to work remotely
-   Be available from 9:00 GMT+1 to 18:00 GMT+1, 5 days per week
-   Assist customers with questions before they purchase
-   Help existing customers manage their subscriptions
-   Respond to Zendesk (live chat) and Facebook messages in real time
-   Be available via phone support