Position: Internal Communications Manager
Company: GR8 Tech (ex-Parimatch Tech)
Category: Marketing
Experience required: 2y
English level: upper

**Role description**

The primary purpose of this role is to co-ordinate, plan and produce the internal communications for the company, to create an environment of shared understanding. The aim of the Internal communications team is to enable colleagues to feel informed and connected with the work we do so we can successfully provide vital support to reaching the company targets. Translate strategic activity into messages and activities that are relevant at a departmental and individual level.

**Functions and Responsibilities**

**Strategy:**
- Work with the Senior Manager, Internal Communications to plan and deliver internal communications for our change programmes and campaigns, championing the importance of employee voice/inclusion/cocreation and evidence-based practice as part of strategies and plans.
- Develop communication strategies to support local change and transformation activities - providing advice and challenge. Ensuring alignment with any ongoing business or people strategy communication plans.
- You will be responsible for setting direction and providing support to help enable them to meet business and development objectives and increase the awareness inside the company.

**Distribution:**
- Manage and continuously improve overall channel infrastructure (intranet, social media, print, digital screens, email and others) as the appropriate means for communicating with staff depending on the nature and context of different communications.
- Deliver communications tailored to different internal audiences in such a way that the message can be communicated most effectively to specific stakeholder groups.
- Develop and support new and ongoing communication projects to enable GR8 Tech to engage stakeholders and bring about change in an effective manner.
- Create a framework of clear and effective employee communications on a broad variety of topics to create a sense of shared purpose that is relevant to the working lives of all staff.
- Provide communication tools and content to company managers to develop a culture based on a consistent two-way flow of information.
- Provide clear and effective communication in response to crisis or emergency situations to reassure and guide staff.
- Build and foster relationships across business functions to understand requirements and ensure employees are engaged and informed no matter whether they are from.

**Analytics:**
- Measure the effectiveness of communication processes to assess whether they are meeting the needs of both the company`s leadership and its staff and develop improvements where necessary.
- Contribute to increasing employee engagement by measuring employee attitudes and developing strategies to respond to staff feedback and requirements which will ultimately increase employee engagement and performance.
- Record and analyse campaign and channel metrics to support production of the monthly internal communications dashboard.
- Use an analytical approach to the performance of any activities.

**Other:**
- Responsible for budget creation, utilization and control
- Participate in any group-wide campaigns by the Communications and Talent teams

**Knowledge, experience and skills**

**Critical knowledge and experience**
- Relevant experience in an internal communications role, ideally in-house
- Able to work effectively and productively with internal stakeholders at all levels
- Manages multiple projects and tasks effectively, plans well so deadlines are met, and quality output is maintained, with minimal resources.
- Excellent knowledge of tools (Google Analytics, email marketing tools, others)
- Excellent writing skills (both English and Ukrainian)
- Knowledge in project management
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**Critical leadership skills**
- Ability to use own initiative to progress work
- Strong organisational skills
- Flexible and creative attitude to problem solving
- Ability to work under pressure to meet challenging deadlines
- Ability to work collaboratively, influence and negotiate with colleagues across all company
- Excellent interpersonal skills
- Proven ability to build internal relationships

**Critical technical and professional knowledge and skills**
- Development / implementation of communication plans
- Understanding of the trends in the internal communications
- Ability to effectively use market research to understand customers, markets, distribution channels
- Understanding the target audience and their needs
- Strong project management skills
- Understanding the structure and dynamics of distribution channels
- Analytical thinking