Position: Lead Business Analyst for Ciklum
Company: Ciklum
Category: Business Analyst
Experience required: 5y
English level: fluent

Working within the central Ciklum IT Department, the Lead Business Analyst is responsible for ensuring that Ciklum’s business strategy, needs and requirements are accurately and holistically understood, analysed, documented and met by the business technology solutions and business change activities of the Ciklum IT Department. The Lead Business Analyst will operate as the Architecture & Analysis Lead’s delegate for business analysis in large or complex initiatives.

Responsibilities:
Leadership & Management
The Lead Business Analyst should act as a senior delegated authority for the Architecture & Analysis Lead for business analysis, providing management and leadership to the Ciklum IT Department’s team of Business Analysts.

Responsibilities include:
Leading, managing and professionally developing a team of Business Analysts
Ensuring the integrity, quality and coherence of the Business Analysis undertaken by the Ciklum IT Department
Providing a point of escalation regarding departmental Business Analysis, on behalf of the Architecture & Analysis Lead
 
Business Analysis
The Lead Business Analyst will lead the identification and analysis of business needs and requirements and govern the realisation of those needs by solution delivered by the Ciklum IT Department by managing and leading a team of Business Analysts as well as personally undertaking Business Analysis activities.

Responsibilities include:
Continually collaborate with business stakeholders to understand their context, strategy, needs and requirements
Elicit, analyse, document and manage business and technical needs, requirements and constraints
Discover, model, analyse and optimise business processes, including current, target and transitional designs
Discover, model, analyse and assess business data, including current, target and transitional designs
Define business change roadmaps to communicate the IT strategic business change
Communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted fashion
Provide a “trusted advisor” relationship to business stakeholders regarding their aspirations, benefits and realities, providing healthy challenge, guidance and support
Communicate the options, designs, plans, risks and general position of a business technology project on behalf of the IT department in a highly-informed and trusted fashion
Describe, track and monitor the business benefit of business change activities
Validate correctness of proposed and then delivered solutions to business needs and requirements
 
Stakeholder Management
The Lead Business Analyst should effectively manage project and ongoing relationships with business teams, stakeholders and IT colleagues.

Responsibilities include:
Maintaining regular stakeholder contact through face-to-face and written communication
Communicating complex concepts and issues clearly and succinctly to stakeholders at all levels of the organisation, from junior technical staff to senior management
Operating as an ambassador for Ciklum, the Ciklum IT Department and the Ciklum IT Strategy
Recognising opportunities for improvement, championing change management initiatives and motivating team members to embrace change
Articulating and engaging in discussions about business architecture, business analysis and the development of innovative solutions

Requirements
At least 10 years of experience in a professional IT role or equivalent business improvement role
At least 7 years of experience in a Business Analyst role or equivalent role responsible for identifying, defining, planning and supporting significant technology-enabled business change
At least 2 years of experience leading and functionally managing teams of Business Analysts (internal or external) to ensure the integrity, quality and coherence of their efforts
Relevant degree-level education (business or IT); postgraduate qualification desirable (MSc, MBA)
IIBA CCBA, BCS BA Diploma or equivalent
Ability to continually collaborate with business stakeholders and build trusted, long-lasting and effective relationships
Ability to facilitate analysis workshops with attendees from diverse backgrounds, varying skill sets and levels of seniority
Ability to communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted fashion
Ability to analyse complex situations, environments or systems and form an informed, evidence-based assessment and recommendation
Ability to communicate the options, designs, plans, risks and general position of a business technology project on behalf of the IT department in a highly-informed and trusted fashion
Ability to describe, track and monitor the business benefit of business change activities
Knowledge and practical experience of the following activities, including the practices, methodologies, frameworks and tools to undertake these:
Review, understand, articulate, capture and assess business strategy (preferable/ideal)
Discover, model, describe and measure business models, operations and capabilities
Elicit, analyse and manage business and technical needs, requirements and constraints
Discover, model, analyse and optimise business processes
Discover, model, analyse and assess business data
Identify, consider and describe major business change issues and activities
Estimate effort required for Business Analysis activities and validate the estimates of others (non BA, e.g. Development)
Validate conformance of proposed solutions to business needs and requirements
Validate correctness of delivered solutions to business needs and requirements
Highly experienced and comfortable undertaking all of the above Business Analysis activities in:
Custom software development projects and settings
Off-the-shelf, SaaS and third party delivered solution projects and settings
In Agile delivery projects
In non-Agile (waterfall) projects
Knowledge of multiple of the following corporate business domains: HR, Recruitment, Finance, Procurement, Facilities Management, Sales, Marketing and Professional Services/Delivery Management
Ability to communicate complex concepts and issues clearly and succinctly to stakeholders at all levels of the organisation
Ability to negotiate with stakeholders, resolve disagreements and issues, and positively influence outcomes
Ability to work effectively with internal and external stakeholders
Fluent spoken English and Ukrainian or Russian
Excellent written English
Ability to efficiently create clear, concise written documents, presentations, diagrams, business analysis artefacts and deliverables in English

What's in it for you
At Ciklum you will have access to industry expertise and innovative technologies
You will build your career on global projects
You will challenge conventional ways of getting things done
You will be a part of a learning ecosystem with access to top practices, the best industry knowledge and certification programs
You will join a corporate culture with a strong social responsibility
You will be part of a team that works to the highest ethical standards