Position: Technical support specialist
Company: GEO Pay
Category: Support
Experience required: 1y
English level: intermediate

We are looking for a Technical Support Specialist.

Responsibilities:

- Communication with partners and users
- Monitoring and verification of crypto-payments
- Monitoring of system operation
- Forming and uploading reports

Requirements:

- Work with monitoring systems (Grafana)
- Work experience (communication) with clients
- Experience with Google documents
- High-level written literacy in Ukrainian and Russian (knowledge of English will be an advantage);
- Ability to quickly and efficiently solve flow problems;
- Multitasking, flexibility
- Time management
- Stress resistance and adaptability
- Tolerance

Will be an advantage:
- The ability to use a Grafana
- The ability to work with Jira

We offer:

- Fully remote work
- A strong and enthusiastic team
- Possibility of knowledge exchange, training and professional development
- Comfortable working atmosphere
- Participation in corporate and travel
- Corporate English language courses

Про компанію GEO Pay
GEO Pay is one of the leading digital solutions for fiat-crypto payments, which provides all the necessary infrastructure for exchanges and payment systems — a gateway for receiving, sending, and exchanging currency (fiat hryvnia) and digital assets.

We provide local payment methods that allow customers to purchase digital assets directly with cards or make a deposit in local fiat currency.

📌 GEO Pay now:

🔹 Integration with 10+ exchanges, including Binance, Okex, WhiteBIT and others.
🔹 Integration with 10+ payment systems (PSP)
🔹 One API solution for working with many cryptocurrencies and currencies.

📌 Our mission is to develop an infrastructure with various financial institutions, payment systems, crypto-wallets and exchanges, DeFi, and many others for easy clearing and settlement.

📌 The values ​​of GEO Pay are people. We work for the result, but to get enjoy the process.

📌 Working with GEO is:

🔹 Work in a young and ambitious team;
🔹 Work from any city and country;
🔹 New challenges and foundation for personal development 
      within the team;
🔹 Dynamic and exciting tasks;
🔹 We do not work according to the established rules — we set 
     the rules ourselves;
🔹 Open and transparent processes within the company.

Сайт компанії:
https://geo-pay.net/