Position: Customer Support Representative
Company: BeLive
Category: Support
Experience required: no_exp
English level: upper

**Competence:**

— Upper-intermediate/Advanced English
— Willingness to learn and adapt to changes
— Night owl: you will work mainly late evening (4 pm - 12 am) and night shifts (12 am-8 am)
— Google researching 😃

**Good to have:**

— Previous experience in Support or Customer service
— Collection of good jokes😉
— Location in Kyiv

**We offer:**

— Flat company structure and opportunity to influence product decisions
— Work in a user-centric product company
— Company support in your professional growth 
— A **part-time** remote position. But you can also always access a comfortable office in the center of Kyiv 🤗
— Bonuses for working during holidays and other perks 

 **Responsibilities:**

— Provide timely and effective support via chat and email (no phone calls)
— Analyze and troubleshoot technical issues, log them to Jira
— Gather feedback related to the product
— Attend team and company calls