Position: Business Analyst/Consultant with Salesforce experience
Company: Epam Systems
Category: Business Analyst
Experience required: 5y
English level: upper

You will be part of major digital transformations for global enterprises, experiencing the full breadth of the Salesforce cloud and gaining experience in multiple technologies.

RESPONSIBILITIES

· Experience delivering projects with Agile Methodologies
· Plan & Facilitate requirements workshops, gather requirements and obtain sign off.
· Able to guide customers on how to prioritise their requirements
· Ability to map AS-IS and TO-BE processes.
· Work with our SAs & Tech Lead to assist in mapping requirements to Salesforce functionalities and ensure their proposed design meets the requirements of our clients.
· Deliver amazing demos to our customers so that they can understand the progress being made on the project and validate
· Work with our QA team by reviewing tests scripts and testing outputs to ensure that the solution meets the requirements.
· Support clients through UAT, triage bugs and control the scope during this critical period of the project. Perform Root Cause Analysis and propose fixes for bugs.
· Provide Train-the-Trainer documentation and sessions. Support projects through post go-live & hypercare activities.
· Comfortable communicating project challenges with all levels of the business, including the C-Suite.
· Mentor & train the next generation of Salesforce Business Analysts.

PREFERRED SKILLS / EXPERIENCE
· Previous consulting experience is preferred
· Experience working on the Salesforce.com Platform

· Certifications:
- Must have: Salesforce Administrator Certification
- Preferred: Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Business Analyst
· Niche Clouds: CPQ & Vlocity experience is a big plus.
· Familiar with: Jira, LucidCharts, Visio, MS Office Suite