Position: Senior Internal Communications Specialist
Company: Customertimes
Category: Marketing
Experience required: 3y
English level: upper

Senior Internal Communications Specialist will be responsible for designing Internal Communications strategy and channels, as well as managing global communication campaigns to achieve our business goals.

**Responsibilities:**
- Build a framework of Global internal communication and manage internal communications channels (MS Teams, emails, digest, all-hands)
- Design and implement Internal communications strategy aligned with short-term and long-term company targets
- Ensure alignment on Internal communications strategy across regions
- Cooperate with management team to craft the key messages form executive management to communicate strategic objectives, initiatives and programs
- Design and run a multi-modal annual, quarterly, monthly, multi-modal annual, quarterly, monthly, and weekly communication plans and weekly communication plans aligned with the strategic initiatives
- Plan, create, and optimize content schedule to ensure consistency across corporate channels
- Design key messages, talking points, presentations, and other supporting materials for All –hands meetings, and company updates
- Handle the internal communication response to crisis situations which affects organizational perception and reputation
- Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
- Prepare reports of communications effectiveness
- Collaborate with design and production teams to create great stories, style, and layout
- Other duties as assigned.

**Main requirements:**
- Master's degree in Marketing, Journalism, PR, English philology or related field
- 3+ years of experience as a Communication Manager in a global multicultural company
- 3+ years of experience in Internal communications, PR, media relations, SMM
- IT industry-related experience of 1+ years is a plus
- Proven communicator/presenter
- Experience in developing and implementing communications strategies and measuring their effectiveness
- Experience in successfully managing complex projects involving multiple stakeholders from start to finish
- Experience in producing annual reports, including working with agencies (desirable)
- Proficient in Microsoft Office
- English language level – Fluent

**Additional interpersonal Skills:**
- Excellent organizational and interpersonal skills
- Excellent written, communication, and presentation skills
- Ability to build strong working relationships with team members and partners
- Strong editing and proofreading skills
- Creative and think-outside-the-box mindset
- Result oriented
- Excellent time management skills.