Position: Support manager
Company: ASAP Solution
Category: Support
Experience required: 1y
English level: intermediate

**Responsibilities:**

• Processing and resolving requests from customers (helpdesk system, chat, email)
• Interaction with associated departments
• Communication with payment providers
• Communication with sms providers 
assistance in testing of payment systems

**Requirements**

• Understanding of betting / igaming (required)
• B2 or higher level of English
• Excellent communication skills
• Ability to work with a tough customers

**Work conditions:**

• Remote work with a schedule: 09:00 to 17:00 / 17:00 to 01:00 (GMT+3 Kiev)
• 20 days of vacation
• 5 paid sick days 
• Competitive salary and the possibility of career growth