Position: Business Analyst in Healthcare domain
Company: Customertimes Corp.
Category: Business Analyst
Experience required: 2y
English level: upper

**What you will get from us:**
— A developed grading system for your individual growth;
— Well-established processes and loyal management;
— Flexible work schedule;
— A lot of corporate webinars/workshops/etc.
— Regular compensation package reviews
— 20 working days paid vacation leave, 15 working days of paid sick leave with a certificate and 5 working days of paid sick leave without a certificate.
— Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate)
— Certification coverage & support for participation in specialized events (webinars, conferences, training, etc.)
— Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company (online with presents)
— Office or remote or mixed types of work
— Free English classes in the office
— Convenient office location in the center

**In this position, you will be doing:**
The Business Analyst will closely work with Customer’s subject matter experts and the Project Manager to gather and document client implementation configuration requirements in a template client profile excel document. They will document and clarify client UAT feedback and will be required to be on client calls. Work closely with data team on data migration and or integration projects. They may need to Demo configuration updates to the internal team.

· Entering the configuration requirements from client requirement workshop sessions and homework documentation into the client profile excel workbook

· Enter configuration work into Customer’s ticket system

· Working with a Business lead to Iron out the Requirements including data migration and integration mapping

· Point person for Tiger team or Data team to document missing information on Requirements

· Attends client calls with the Business leads

**Requirements:**
— Associate degree in Communications, English, Management Information Systems, or Liberal Arts; Bachelor’s preferred and a minor in Information Technology or Computer Science.

— Ability to work both independently and as part of a team.

— Clear and professional written and verbal communication skills

— Possess outstanding problem-solving and troubleshooting skills.

— Basic technical skills required, specifically using the Microsoft Office Suite.

**About Project**
Customer — the global medical affairs platform for efficiency, compliance, and impact across the pharmaceutical product lifecycle.
Customer improves adoption of best practices, and compliance, with out-of-the-box configurations based on established industry standards.
Customer’s Library provides an enterprise-wide repository for the appropriate, timely, effective, and efficient sharing of published and other approved scientific materials.
Customer provides a built-in Debarment Check feature that allows internal users to screen individual and organizational applicants against databases maintained by various bodies such as the OIG and FDA. Debarment Checks can be run as part of the workflow or manually at any time during the lifecycle of a project.
Customer’s Finance Tool enables the management and monitoring of budgets and committed funds.