Position: Technical Writer
Company: EIS
Category: Other
Experience required: 3y
English level: upper

The Role:
 
As a technical writer in our company, you will work with a team of writers to document our suite of insurance products thoroughly and accurately in a continuous development/ continuous delivery environment. 
 
Essential Responsibilities:
 
- Develop and deliver well-written, concise documentation, including technical material, for a largely technical audience that includes analysts, implementation experts, and developers, as well as a business audience. The goal is to win the trust of readers with the quality and reliability of your documentation.
- Provide relevant examples, illustrations, and related links as needed to take documentation to the next level. 
- Affiliate and work with product development teams so that documentation is part of the development cycle. Participate in dev team meetings and planning sessions. 
- Take the initiative to find the information and subject matter experts (SMEs) you need to get the job done.
- Regularly communicate status to your stakeholders; interface with colleagues to share achievements and challenges. Participate in documentation team meetings and group initiatives. 
 
Requirements/Desired Experience:
 
- Excellent spoken English; Near-native written English (all documentation will be in English) with minute attention to proper grammar/syntax
- 3+ years of technical writing experience
- University degree in computer science, technical writing, core science or equivalent experience
- Ability to communicate effectively with developers, architects, and other SME’s, so you can ask the right questions and get the right answers in response. 
- Familiarity with Agile development methodology
- A love of technology and a genuine ability to use language as a tool for providing great value to users 

Nice to have:

- Experience working with Jira and Confluence (wiki)
- Experience working with Madcap Flare or Robohelp. 
- Demonstrated experience in writing and proofreading technical content (portfolio or links to work examples)
- Experience creating illustrations such as business process diagrams, annotated screenshots, and other images as needed.
- Great communication skills and ability to work well with colleagues in a globe-spanning development environment
- Ability to prioritize work across multiple teams and juggle multiple projects. - Good time management is a must
- Ability to learn technical concepts quickly
 
We offer:
  - Variety of new knowledge sharing and training opportunities
  - Unique international working environment
  - Good compensation based on the regular performance reviews
  - Health insurance
  - Friendly team and motivating work environment