Position: Account manager
Company: Bitmedia Labs
Category: Other
Experience required: 1y
English level: fluent

Bitmedia Labs has been in the industry since 2014, effectively functioning worldwide with a crew of 90+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games, and NFT products.

**Requirements**
- Strong organizational skills, acute attention to detail with the ability to multi-task;
- Experience with content distribution, PR, influence marketing, and understanding of the digital advertising ecosystem is a plus;
Interest in crypto and web3;
- Experience working as Account manager;
- Excellent written, verbal, and presentation skills;
- Outstanding analytic and problem-solving skills;
- Ability to create and analyze partner performance reports;
- Strong analytical skills and excel/google sheets skills,  JIRA;
- Fluent English;
- Being good with numbers.

**Responsibilities**
- Managing Live Chat daily;
- Respond to and distribute customers' inquiries;
- Handling all incoming requests;
- Providing customers with reports;
- Searching and categorizing new leads;
- Managing CRM system;
- Reaching out to existing and prospective clients;
- Upsale;
- Handling research duties upon request (study competitors, look for new IT solutions, etc).

**Nice to have**
- Interest in crypto news;
- Sense of humor; 
- Attention to details.

**Working conditions**
 - Competitive compensation;
 - Collaborative and friendly environment;
 - English lessons, covered by the company;
 - Team-building activities and corporate parties;
 - 18 working days of vacation paid per year;
 - Paid sick leaves.