Position: Account manager
Company: Corefy
Category: Support
Experience required: 1y
English level: upper

We are looking for an Account manager, who will help us to provide technical assistance to our customers.

**Responsibilities**
— Help the customers in setting up of the Company's products.
— Answer customer' questions and help with any issues with the Company's products.
— Build strong professional relationships with customers.
— Always strive to provide exceptional customer experience.
— Manage customer expectations.
— Always strive towards customer satisfaction.
— Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.
— Discuss feature requests with customers and development team.

**Requirements**
— Proven experience as an Account Manager or similar role.
— Upper Intermediate level of English (or higher).
— Good negotiation skills.
— Critical thinker and problem-solving skills.
— Ability to collect, track, and analyze large amounts of data.
— Excellent active listening skills.
— Ability to prioritize tasks based on urgency and importance.
— Motivation to learn new skills and technologies.
— Fintech experience (desirable).

**Work conditions**
— Competitive timely salary.
— Variety of tasks to grow professionally, guidance and resources for self-learning, supporting colleagues.
— The ability to start your work day anywhere between 8-11 am.
— Paid vacation of 20 working days and sick leave.
— Comfy green office with unlimited coffee and panoramic terrace overlooking Kyiv open for you and your friends 24/7.
— Convenient location of the office (close to Politekhnichnyi Instytut metro station).
— No dress code and minimum viable bureaucracy.
— Friendly, meme-loving, and highly professional team.
— Corporate parties, events, celebrations.
— Language classes in the office (we learn Spanish and English).