Position: Virtual Desktop Engineer – Citrix and Azure
Company: Virtuace
Category: Support
Experience required: 5y
English level: upper

This position will be responsible for engineering the move from Citrix Virtual Desktops to Azure Virtual Desktops across a global footprint.  Working closely with security and application teams, the individual will engineer the move, create the necessary supporting documentation/runbooks and sunset current Citrix environment.

ROLE RESPONSIBILITIES
• Serves as lead engineer for the migration from Citrix to Windows Virtual Desktop
• Provide technical support for nay complex issues within Citrix Environment.
• Ensures that End User Computing engineering and support documentation is created and approved
• Provides hyper-care and performance-tuning support during the project
• Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the infrastructure
• Engineer and support multiple Windows desktop images
• Package, test and deploy new applications as needed
• Maintain and expand existing Knowledge Base
• Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services
• Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance
• Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.

TECHNICAL QUALIFICATIONS
• Minimum of 5 years of hands-on experience working Citrix Virtual Desktops and engineering, designing, developing, and implementing end-user computing solutions
• Experience with creating standards and policies, monitoring and upgrading the Citrix environment
• Experience with MCS, FAS, and knowledge of SAML
• Experience with publishing the application and Desktops in Citrix Environment
• Experience with troubleshooting complex issues in the Citrix Environment
• Working knowledge of XenApp, XenDesktop, VMWare Hypervisor, Microsoft Azure, Citrix UPM, FsLogix, GPO, Active Directory, and PowerShell
• Knowledge of Citrix NetScaler
• Experience developing and testing software packages using Install shield or equivalent
• Skills managing a VDI environment (Azure Virtual Desktop preferred)
• Experience in software development life cycle methodologies and current technology
• Performed migration to Microsoft Azure Virtual Desktop (Citrix, VMware)
• Minimum of 5 years hands-on experience working with Azure Virtual Desktops 
• industry best practices in order to manage Windows-based projects
• Strong problem solving and root-cause analysis skills•Working knowledge of the ITIL framework

WE OFFER:
— To work with a company that is financially stable and reliable
— Tuition Reimbursement & Professional Qualification benefits
— Competitive paid-time-off programs, including company-paid holidays
— Ability to work with real professionals;
— Possibility to work in a comfortable office (Conshohocken, PA; Florham Park, NJ; New Hyde Park, NY; New York, NY; Purchase, NY);
— Competitive salary;
— Collaborative friendly team environment.