Position: Delivery Manager/Head of PM department
Company: Empeek
Category: Project Manager
Experience required: 5y
English level: fluent

To make the long story short, we are looking for a responsible proactive manager who will drive the PM department and ensure smooth project delivery on all stages.

**We expect from you:**
- Impressive experience (at least 5+ years) in project management in the field of software outsourcing/outstaffing industry
- Expert knowledge of SDLC and different PM methodologies
- Outstanding problem-solving skills
- Strong people management and client relationship skills
- Strong service/client-oriented attitude, focus on an outcome
- Ability to manage multiple priorities across various business groups
- Advanced level of spoken and written English
- Experience in conducting workshops or mentoring experience would be a plus

**Responsibilities:
(don’t be afraid of such a long list — we are just trying to be as accurate as possible 😉 )**
- Collaborating with other department leaders to define, prioritize, and develop projects.
- Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
- Analyzing financial data, including project budgets, risks, and resource allocation.
- Providing financial reports and budget outlines to Executives.
- Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company’s standards.
- Accurately documenting the project’s creation, development, and execution as well as documenting the project’s scope, budget, and justification(for the project he’s involved in).
- Consulting sales team about which projects should be included in the case studies on the companies website
- Discussing PM availability with CTO and COO to determine who of available resources should take over the upcoming project
- Assessing new project risks and starting possibility to predict the chance of starting the project
- Improving new and existing project contracts to make sure they match the companies needs and are the best to protect our interest
- Reviewing and approving the project planning with the PM, Making sure project planning does not contradict existing processes in the company and is achievable
- Drafting new and improving existing project management office policies and processes, control and make sure that project managers follow them.
- Assisting the PM team in complicated matters connected to unpredicted situations
- Hiring the new PMs, defining which level PMs are needed in the company and who should be hired, Manage Project Management Office resources
- Defining the development plans for the PM team members, which new knowledge should be acquired by each team member
- Conducting knowledge sharing sessions inside the PM team, teaching PMs new knowledge
- Existing projects’ process compliance monitoring
- Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
- Conducting projects post-mortems to make sure all lessons learned are understood and the processes, documentation, etc are updated to improve our services in the future
- Working as a PM on a single small-to-medium project to make sure that the real-world knowledge does not dissipate from you
- Control and evaluate project managers’ KPI;
- Conduct Performance and Salary Appraisals for project managers;
- Implement Сompetence Matrix for project managers, and conduct the knowledge evaluation for PMs
- Manage PMO resources workload on presale activities
- Implement and control metrics which are used to determine project’s efficiency.
- People management: Identify, address and resolve the issues/differences between individuals and/or interest groups
- Implement the project quality control process: define the project quality metrics and the guidelines how to meet them

**We offer:**
- Friendly and supportive work environment
- Competitive salary and benefits package
- Room for personal and professional growth
- Zero bureaucracy
- 18 business days of paid vacation + public holidays compensation
- Insurance Fund of the company
- Coverage of all professional studies
- Сoverage of sick leaves, sport activities, and English language courses
- Regular team buildings and corporate events