Position: Senior Pre-Sale Manager
Company: Ciklum
Category: Sales
Experience required: 2y
English level: upper

**Responsibilities**

•	Act as a single point of contact for inflight deals and projects (in the region) for internal Stakeholders across the organization (incl. Delivery, Global Workforce Management, Go to Market). Duties will include:
•	Proactively seek clarification from all Stakeholders
•	Check the details of requests and ensure that they are consistently understood by all parties.
•	Triage requests to the appropriate person/people; e.g. contact Resourcing & Line Managers (CoE leads) for new projects’ support.
•	Monitor progress and drive relevant parties taking action.
•	Escalate on behalf of region for hot/problematic areas 
•	Make active contact with relevant contact points in Delivery and brief them, on-board and coordinate first interaction with GTM team
•	Provide clarity on actions that will be taken and dates. Follow up with internal Stakeholders.
•	Hand off to a Delivery Manager when appropriate
•	Maintain status for the region where each item triaged is in the process
•	Works with Sales and Delivery Operations to ensure there is a regional view of key metrics
•	Ensure all core systems are updated as appropriate

**Requirements**

•	In excess of 3-4 years experience in a fast-paced, high volume and deadline oriented environment
•	High level understanding of key roles and responsibilities in Software Development lifecycle
•	A deadline/results orientation and extraordinary attention to detail
•	Excellent organisational skills, good time management and the ability to prioritise
•	Ability to identify and manage stakeholders expectations
•	An excellent level of computer literacy, numeracy, and experience in G-Suite (Docs, Spreadsheets, Slides)
•	Confident communicator at all stakeholder levels
•	Fluent English

**Desirable**

•	Experience of work in a distributed teams
•	Familiarity with modern program management tooling including Atlassian Jira/Confluence
•	2+ years experience in Project Management or similar roles
•	Experience of using a mixture of both Enterprise and mid-size business tools

**What's in it for you**

•	Ability to work on challenging projects, deal with complex solutions
•	Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
•	Unique working environment where you communicate and work directly with client