Position: Vendor Manager
Company: Surprise
Category: Other
Experience required: 2y
English level: upper

**What will you be doing?**
Review current vendors and analyze if they meet current company needs;
Research and establish relationships with new vendors when necessary;
Work on RFPs for existing and new vendors;
Organize and track all documentation and reports between the company and vendors;
Manage the interviewing process, schedule technical screenings, track feedbacks;
Resolve vendor disputes or issues quickly and efficiently;
Cancel contracts with vendors that are no longer needed;
Liaise with Vendors to ensure accurate invoicing.

**What are we looking for?**
3+ years of experience in vendor services or a customer service role;
Excellent analytical, organizational, and communication skills;
Proficient with Microsoft Office;
Must be able to work independently;
General computer proficiency, e.g., Google Suite, Workable, Outreach;
Multitasking ability: we expect you to own and close multiple positions simultaneously;
Precise attention to detail;
Upper-Intermediate English or higher (B2+);
Project Management and time tracking tools, e.g. Atlassian Jira, Trello, etc.

**What skills will come in handy?**
Master degree
Work with Dashboards and Business Intelligence tools
Being an excellent communicator who can use compelling arguments to influence outcomes;
Organizational and time management skills.
Advanced analytical skills and first-principles-based thinking.

**Benefits**
Work on interesting and challenging projects, while building a pioneering software category;
Great atmosphere, with the vibe and energy of a high-growth tech company;
Competitive salaries;
Option of equity;
Close collaboration between UA and US team members;
Ultramodern office in the heart of Lviv (Magnus) and Kyiv (Gulliver);
Flexible working hours;
Complimentary dinners (like Pizza Friday!);
English classes and an immersive English-speaking work environment (we have a lot of native speakers at the office);
Ability to travel to the US;
Corporate activities and parties;
Dedicated wellness area in the office;
20 working days of paid vacation;
15 days of paid sick leave;
And, of course, we use Surprise internally!