Position: SAP Basis Administrator
Company: Virtuace
Category: Other
Experience required: 5y
English level: upper

Responsibilities:
• Technical support, and troubleshooting SAP ERP, SAP BW;
• Start/Stop/Validate systems;
• Performance tuning: detect performance degradation, identify root causes and propose improvement plan;
• Analyze incidents, identify root causes, and propose remediation plan;
• Perform and analyze traces.
• Use Solution Manager for monitoring, react to alerts, take resolving activities;
• Open system connection to SAP Global Active Support;
• Create support tickets to SAP Global Active Support;
• Interact with DC Ops, DB Ops Teams, SAP Applications Support Teams, Third party Service Providers;
• QA/UAT of SAP-Basis-related Change Requests in non-production systems;
• Analyze EWA on weekly basis, propose improvement plan;
• Process SAP Security related service desk tickets: create, remove, lock, unlock users, reset passwords;
• Provide information for SOX Audits;
• Provide information related to SAP Security and SAP Basis on request;
• Perform/Supervise System Refreshes according to existing guides.

Required skills:
• Bachelor’s Degree in Computer Science, Software Engineering, Industrial Engineering, Management Information Systems, or related field preferred, or a combination of equivalent education and working experience;
• Intermediate level of English;
• 3+ years of working with SAP ERP, SAP BW, SAP HANA, SAP BIP, SAP Solution Manager at position of SAP Basis Administrator;
• Experience in working with a diverse and integrated team consisting of system engineers, application developers, and business analysts are required.

Will be a plus: • Experience in working with SAP SSO is a plus;
• Experience in migrating SAP workload in a cloud environment is a plus;
• Experience in setting up SAP Solution Manager System monitoring is a plus.