Position: Monitoring Engineer
Company: Pragmatic Play
Category: Support
Experience required: 1y
English level: intermediate

Pragmatic Play Company welcomes talented professionals to join our challenging and dynamic project as a Monitoring Engineer. We are looking for passionate, innovative, results-oriented specialist with heart-deep commitment to success to be a part of our company.

Successful candidates should correspond to the following required competencies:

Professional skills:

- Understanding of Web Technologies.
- Experience in work with web applications, CMS.
- Experience in basic Linux.
- Manage and monitor systems to drive troubleshooting.
- Good knowledge of HTTP and API.
- Understanding of TCP/IP network stack.
- Good communication skills.
- Be able to work in shifts.

General skills:

- Intermediate English (reading/writing).
- Experience in support.
- Experience in administrating (troubleshooting, logs parsing, scripting etc.) will be plus.
- Quick understanding and learning abilities.
- Ability to work on several tasks in parallel.

Responsibilities:

- Sort, prioritize, track and route issues/tickets.
- Must be able to report incidents, created by user or alarms with monitoring tools.
- Be well versed in handling, escalating and resolving incidents within the L1 level.

Company offers:

- Competitive salary level.
- Work in a friendly team.
- Health insurance.
- Free English language training.
- Gym membership.