Position: Senior Technical Writer
Company: Forte Group
Category: Technical Writing
Experience required: 3y
English level: upper

Forte Group is looking for a passionate, enthusiastic, self-driven Technical Writer who can help us create, edit, and organize highly technical information and turn it into compelling and useful content. The candidate will be responsible for ensuring that the documentation for the product suite is clear, correct, comprehensive, and easy to use.

**Requirements**

• Learn product features and architecture
• Create and maintain technical documentation covering the entire scope of software applications.
• Create and organize internal technical information for developer processes, product features, and new technologies
• Work with user experience and product management to understand, map, and describe customer identity journeys in step-by-step guides
• Review and maintain these guides
• Develop end-user documentation for new developers to understand the product and code
• Analyse support tickets and identify areas where documentation can help

**Required Qualifications, Skills & Experience**

• BSc in Computer Science, Software Engineering, or a related field would be preferential.
•** 3+ years experience in a software development environment**
• **2 + years' experience writing technical documentation and/or software **manuals e.g. technical writing, editing, and information design
•** Must have experience with different types of diagrams e.g., ERD, UML, Process Flow, CRC, etc.**
• Web development experience with be advantageous
• Excellent oral and written communication skills
• Clear understanding of the software development process

**We offer**

• Experience working with colleagues locally and abroad
• Opportunities for self-realization
• Friendly team and enjoyable working environment
• Professional and corporate events
• Social package: professional and soft skills training, medical and family care programs, sports
• English classes in the office with a dedicated teacher