Position: API Integrations Manager
Company: ExpoPlatform
Category: Support
Experience required: 1y
English level: fluent

You will manage API integration projects for our global event platform in this role. You will work with show organizers, customers, and partners to create new integrations and improve existing ones based on specific requirements. Collaborating with our API and technical teams, you will elicit requirements, brainstorm solutions, and support all project phases, from scoping to implementation and post-implementation review. By capturing learnings, you will continuously enhance the integrations.

**Responsibilities we will trust you with:**

Collaborate with customers and integration partners on technical architecture, ensuring fast and compliant data delivery.
Evaluate integration possibilities, review technical API architectures, and determine feasibility.
Prioritize and manage integrations, meeting customer deadlines.
Deliver data integrations to simplify platform usage and enable automated data delivery.
Ensure compliance with regulations, policies, and procedures.
Serve as a knowledgeable resource for integration capabilities, clarifying needs, and documenting parameters.
Improve API frameworks, enhancing accessibility and usability.
Provide timely customer service and support for integrations.
Implement and refine integration processes.
Communicate enhancement opportunities to the development team.

**Skills we would like you to bring to the team:**

Bachelor's Degree in a relevant field (Computer Science, Information Technology, etc.) or equivalent practical experience;
Understanding of API concepts and integrations;
Familiarity with web service architecture and RESTful APIs;
Knowledge of standard data formats used in API integrations, such as JSON and XML;
Understanding of web technologies, including HTML, CSS, and URL structures;
Some experience with programming languages (e.g., Python, JavaScript) or willingness to learn;
Strong problem-solving and analytical skills;
Excellent communication skills in English, both written and verbal;
Ability to work well in a team environment and collaborate effectively;
Strong organizational skills and attention to detail;
Basic project management skills, including task tracking and time management;
Willingness to learn new technologies and adapt to changes in the field;
Customer service mindset and ability to work with clients or end-users;
Ability to work under pressure, organize and prioritize responsibilities in a fast-paced environment with tight deadlines and remain calm when dealing with real-time, live event issues;
Strong desire to develop a career in API integrations and willingness to grow and advance within the role.

**We offer you more than just a new job title:**

An opportunity to grow with an international team of professionals where your opinion counts;
Unlimited fun in the workflow;
Option to work remotely;
Free English language courses;
Regular compensation reviews.