Position: Intern IT Service Desk Engineer (temporary 6 months)
Company: Materialise
Category: Support
Experience required: no_exp
English level: upper

Materialise is a dynamic international high-tech company, founded in 1990 and headquartered in Belgium, with over 2300 employees worldwide.

**Responsibilities:**

—Support Global IT services on the level of 1st line of support;
—Responsible for managing SD queue (HEAT);
—Providing accesses to business applications;
—Limited functional support (application);
—Preparing manuals and filling the knowledge base.

**Requirements:**

— Knowledge of Microsoft applications; 
— Experience in support teams;
— English: upper-intermediate;
— Good communication skills;
— Customer-oriented and team player.

**As a plus:**

— Knowledge of ITSM tools for registration tickets;
— Experience with business application.