Position: Senior Business Analyst
Company: Ciklum
Category: Business Analyst
Experience required: 3y
English level: upper

**About the Project:**

Our Client provides financial services to 153 million customers: Individuals, Companies, Institutions, Corporations, Private Banking and Universities and has an active presence in thousands of communities worldwide. Their aim is to be the best open financial services platform, by acting responsibly. The project is aimed to provide a solution that will replace the original credit card processing gateway.

**Responsibilities**

Analyze capability gaps within client organization or pain points for target market. Suggest improvement methods and appropriate solution options
Identify and define business needs and goals. Clearly outline stakeholders’ impact and their outlook on the project and teams
Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops
Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution
Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints
Interact with product manager on product strategy definition and target market segments
Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes
Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base
Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria
Care about continuous improvement of customer satisfaction

**Requirements**

Very strong English verbal and written communication skills
Clear understanding of principles and specifics of software development methodologies
Extensive knowledge of business analysis activities and techniques
Knowledge of business process optimization and modeling approaches
Knowledge of requirements management tools (at least JIRA & Confluence)
Knowledge of prototyping tools. IT industry experience: 3 years or more, including collaboration with clients abroad
Experience in business analysis: 3 years or more, including defining solutions from idea to production
Experience in Agile methodologies: 1 year or more
Experience with API, data modelling and mapping, system integration

**Desirable**

Master degree or higher (in Computer Science or similar)
Technical education
Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics

**Personal skills**

Systems thinking and functional decomposition skills
Strong analytical skills to make a critical assessment of the information from numerous sources
Modeling skills to represent requirements information in graphical form
Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization
High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning
Good communication, presentation, and negotiation skills
Self-confidence. Ability to accept criticism for continuous improvement

**What's in it for you**

Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
Flexibility: choose how you want to work – a 100% remote or on-sight in our offices. Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up 
Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfil your potential
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events