Position: Middle QC Engineer
Company: SoftServe
Category: QA
Experience required: 1y
English level: intermediate

You will join a very friendly and opened for communications team of QA gurus, who provide a high-level engineering service in the area between the development and customer support on their own and with the various development teams help. As a QC Engineer, you will contribute to the delivery and testing of components and platform, investigate tricky cases, and learn a bunch of new technologies on the way. You will feel like a private entrepreneur who works under the same conditions as others, being honest, fair, proactive, and reliable you will feel very comfortable here.

YOU ARE

Having a passion for quality and have a bias for speed?
An energetic, proactive, and technically competent?
Able to solve challenging problems on a daily basis?
Having a natural curiosity for how things work and what it will take to break them?
Dreaming about edge-cases?
If you answered yes to all of these questions, then we think you are cool and probably want to hire you. Read on.

Keys to Success:

Basic knowledge of networking. Understanding of HTTP, HTTPS, TCP/IP, proxy servers, networking issues troubleshooting
An experienced user of OS X, Windows, Linux. Basic OS administration (set environment variables, change access rights, stop/start services, work with task manager)
Core concept of Unix commands
Essential skill of REST and SOAP, their basic methods
Strong analytical and troubleshooting skills
Sound communication and technical writing skills in English; able to efficiently & effectively write test cases and communicate with customer
Ability to report and escalate keep the process going timely
Capability of prioritizing and completing multiple tasks with little to no supervision
Bachelor's Degree in Computer Science

YOU WANT TO WORK WITH
Investigation and diagnosis of software and hardware faults, identification and resolution of configuration problems
Managing incidents/service requests till resolution/execution
Communication with support engineers to determine the nature of issues and obtaining needed data for efficient troubleshooting. Reproducing issues to verify the behavior of corresponding components
Defect tracking and verification
SQL scripts creation
Test documentation creation and support
Knowledge sharing and presentations

TOGETHER WE WILL
Protect millions of professionals in the most serious and responsible industries in the world from the theft of confidential information
Learn new things every day!
Go through the different level challenges
Continue to build high trust relations with a customer and other teams who work on the same goal