Position: Product Operations Analyst
Company: LoopMe
Category: Other
Experience required: 2y
English level: intermediate

We "close the loop on digital advertising". In other words, by leveraging AI to optimise media delivery in real-time, we drive measurable uplift for business outcomes and more effective advertising across online and offline marketing goals, including brand lift, purchase intent, consideration, foot traffic and sales.

LoopMe's award-winning PurchaseLoop Product family is 2x more effective than traditional advertising optimization, using cutting-edge artificial intelligence to optimize digital advertising to real-world brand outcomes.
We’ve got a very talented and very well-established Product Team that practices Dual Track Agile and Outcome-driven product management with significant attention to Product Discovery and Product Culture. We develop products that are creating value for the company, for our clients and for the market in general.

This is a new role we’ve created specifically to support the growth in our product team due to high partner demand for our platform. Reporting directly to VP of Product, this role will help with operational reporting and analysis for the Product organization alongside with facilitating cross-team projects and running bespoke investigations for key clients and partners.

**Measurement and monitoring**
We are seeking a Product Operations Analyst who enjoys digging into data to drive operational performance, both globally and regionally, in a complex, matrixed environment. The ideal candidate will be a self-motivated, structured, analytical thinker and highly collaborative team player who is proactive at identifying and resolving issues. The Product Operations Analyst will be responsible for the data collection, analysis, monitoring and reporting multiple product metrics to enable decision making within our Product Management organization.

**Cross-team facilitation**
We see Product Operations Analyst as a source of knowledge across the product family.
 This person will empower LoopMe products with comprehensive (but not excessive!) documentation and necessary product-related communication.

**Client success excellence**
We see Product Operations Analyst to grow a Product expertise that with time will enable them to help Customer Success team with sophisticated investigations, using existing data and discovering new data patterns in order to solve difficult issues and document solutions for further knowledge.

Responsibilities:
- Collect and analyze qualitative and quantitative data to enable the product organization to make insightful and well-educated product decisions
- Facilitate consistent and regular reporting about product performance, feature releases and customer insights
- Prepare data for inputs into product planning, decisioning and measurement processes 
- Create and support the Product team with relevant data & artifacts on product, user & financial metrics to help the team communicate progress towards business objectives Investigating any degradations to fundamental product KPIs
- Facilitate internal team documentation on product and development processes, guidelines, resources and other content. Ensure product operations documents are centralised, accurate and up to date
- Play a role of an intermediary between front-line support and Engineering.

Requirements:
- Bachelor’s degree in Business, Management Information Systems or Computer Science
- 2+ years of experience in a data analyst position; 3+ years in a business environment Ability to mine and analyze large sets of data and articulate trends
- Can conduct end-to-end analysis that includes data gathering, processing, analysis, ongoing deliverables, and presentations
- Understand current data analysis and visualization trends and technologies. - Have an experience in creating and maintenance of KPI dashboards out of multiple sources, ideally using Kibana, Tableau, SQL etc.
- Strong Excel skills should include experience analyzing large quantities of data, creating complex formulas and pivots.
- Curious and inquisitive, with a strong desire to get beyond the “what” and into the “why”
-Understand product development lifecycle in an agile environment
- Any previous experience with API, Platform, or B2B products will be beneficial
- Super fast learner, able to navigate across multiple data channels with inconsistent format and specification
- Experience in writing technical and product/user documentation
- Excellent written and verbal communications skills in English. Russian language will be beneficial.