Position: Site Reliability Engineer
Company: Alcor
Category: DevOps
Experience required: 3y
English level: intermediate

The Company’s flagship business, GoodHire, currently provides employment screening solutions to more than 80,000 companies across the US. Launched in 2013, GoodHire has consistently led the market with our intuitive, thoughtful, and user-focused designs.

We're looking for a seasoned and highly skilled Site Reliability Engineer to use their UNIX/Linux, Windows, and systems administration background to help keep our systems healthy, monitored, and designed to scale. This is a fantastic opportunity to work closely with our engineering team to improve the reliability and performance of our SaaS platform.

The Site Reliability Engineer should be passionate about solving problems from the network level all the way through the application stack, with an eye to automating solutions. The ideal candidate will be able to quickly assess, analyze, and resolve site incidents in a fast-paced environment. Having spent time as a systems engineer, or application-focused engineer is a plus.

**WHAT YOU’LL DO: **
· Serve as a point of contact for the availability, scalability, and performance of our enterprise SaaS platform
· Perform detailed analysis and RCA's (root cause analysis) on issues.
· Participate in an on-call rotation
· Provide front line support for escalation triage with company stakeholders and management teams
· Build and maintain automation systems to help us manage our rapidly growing infrastructure
· Assist our Software Engineering teams to ensure proper monitoring and metrics are being built into the applications to upkeep our SLA requirements
· Maintain and develop custom systems and tools to improve our ability to deploy, automate, and effectively monitor custom applications in a large-scale Windows and Linux environment
· Assist in the rollout and deployment of new product features to facilitate our rapid customer needs.
· Gain and use knowledge of monitoring systems such as DataDog and configuration management systems (AWS-based tools, Terraform, Ansible, Vault, etc)
· Understand release deployment tools such as Teamcity, Octo, ArgoCD.
· Troubleshoot issues across the whole stack - hardware, software, applications, and network
· Document current and future configuration processes and policies
· Responsible for SLA uptime and reporting

**YOU'D BE A FANTASTIC MATCH FOR THIS ROLE IF YOU BRING: **
· 5+ years experience managing Windows/Unix/Linux infrastructure
· Significant prior experience in an Internet-facing technical operations role with high uptime requirements
· Strong and demonstrated ability to successfully work with Cloud architectures (we are primarily an AWS shop)
· Strong personal and professional initiative with a focus on the success of the team and organization
· Self-starter who is able to take ownership of technical issues and be a productive member in the on-call rotation and certain off-hours shifts
· Strong troubleshooting skills that span systems, network, and applications
· Experience with NetCore/Java/J2EE architectures
· Strong scripting ability in Bash, Ruby, Perl, and/or Python
· AWS Solutions Architect Associate a plus.

**TO WIT, INFLECTION OFFERS: **
·Innovative, high growth products that customers love
·Competitive compensation including equity options
·Comprehensive insurance benefits package including medical, dental, vision, and life insurance
·Track record of promoting and hiring internally
·Startup environment with big opportunities for impact
·High energy team with a mix of experienced entrepreneurs, talented engineers, and successful Silicon Valley/Prairie veterans
·Learning and Development funds to enhance and learn new skills
·Diversity and Inclusion program
·3 paid days per year to volunteer with nonprofit organizations of your choosing
·Ability to dress casually and work from the comfort of your home