Position: Sales Engineer
Company: Piano
Category: Support
Experience required: 3y
English level: fluent

1) Technical expertise.  Being able to answer questions about how our software is architected and developed as well as how individual features and functions technically work.  
2) Integration expertise.  Understanding how our software integrates with the relevant and related tools and systems that our clients use, including proficiency in how to use our APIs.
3) Presentation and communication skills.  Being able to provide product, technical, and integration expertise in a way that removes confusion, doubt, or uncertainty.  Being able to create clear and concise documentation of various formats that address the most common questions and specific technical concerns of our clients.
4) Documentation skills.  Being able to document how our clients intend to use our software and what systems the software will need to integrate with during the implementation process.  Maintaining a library of documentation that can be leveraged by others in the sales organization.
5) Education.  Improving the knowledge of the sales team by holding regular education sessions, creating documentation of various formats that addresses frequently asked questions or specific topics of interest, and sharing lessons learned from client sales opportunities.

Required Skills & Attributes
1) Degree in computer science or equivalent experience
2) 5+ years total professional experience with 3+ years in a customer facing role
3) Strong command of javaScript (including frameworks such as jQuery, 
4) Bootstrap, Angular, Backbone, Node)
5) Experience working with APIs, JSON, X