Position: QA/Scrum Master
Company: SoftServe
Category: QA
Experience required: 3y
English level: intermediate

Facilitate the Scrum process of planning, daily stand-ups, reviews, and retrospectives with team and Product Owner. 	
Anticipate and remove obstacles that slow down or prevent teams from delivering objectives 
Lead and contribute to the decision-making process and facilitate conflict resolution 
Adopt, mentor, and evangelize Agile values and principles in the team 
Focus more on delivery and results rather than ideology 
Define and refine Agile metrics to understand and communicate team performance. 
Work with management and other leaders to continually identify and implement team process improvements 

Who You'll Work With 
As a Scrum Master, you will be a member of a team composed of highly skilled individuals who are comfortable working in dynamic and technically challenging environments. Our team is a highly performant group that has successfully delivered multiple enterprise-grade security products and are involved in all stages of product life cycle from conception to development, go-to-market, and ongoing support of our customers. 

Who You Are 	
Strong technical aptitude, and experience with both application and platform components 
You can work with one or more teams to delivery timely, quality releases that provide high business value and exceed customer expectations. 
Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment 
You have strong experience with Agile principles and can drive our engineering and process improvement efforts utilizing Agile/Lean Processes 	
You work with your team to understand the mission and believe that deep team ownership results in better success 
You possess an inner level of confidence that allows you to lead some days and follow on others based on what is needed for the desired outcomes 
Comfortable with ambiguity and fast changes with an ability to adapt as needed 
Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions 
	
Minimum Qualifications: 
3+ years’ experience as a Scrum Master 
Experience working in an Agile/Lean software environment 
Experience in leading process improvement efforts 
One or more related certifications such as Certified ScrumMaster (CSM) or Certified Scrum 	
Practitioner (CSP) 
Understanding of design thinking principles 
Demonstrates initiative and competence; supports and encourages positive working behaviors in others 
Exceptional listening, written and verbal communication skills