Position: Solution Integration Specialist
Company: Streamline
Category: Support
Experience required: 3y
English level: fluent

Responsible for technical interactions with customers during the Streamline implementation process, developing specific APIs between our AI solution and different ERPs the customers utilized. You will apply a holistic approach to solving potential disruptions during Streamline system implementation. This position requires direct contact with customers, performing complex but standard software integration tasks, including development, testing, investigation, and maintenance work on a variety of technologies, such as Network Administration, general SQL coding, and troubleshooting.

We are looking for a tech-savvy professional passionate about problem - solving in a dynamic environment.

Responsibilities

Build and manage effective working relationships with other departments and clients.
Work as a critical member for customer success and tech teams to solve any potential technical problem between Streamline Solutions and the client's current systems.
Integration of new software systems with existing systems.
Improve the efficiency of existing systems.
Ensure that software systems are secure and reliable.
Develop software solutions that meet specific business needs.
Liaise with Sales on the Custome's requirements and specifications, including the scope and timing.
Act as a liaison for the sales team to keep them abreast of the latest advances and developments with the Streamline product.

Required Skills

At least three years of experience in system integrations.
Excellent documentation skills, including technical writing.
Experience with SAAS solutions.
Experience building integrated systems from on-premise to cloud-based infrastructures.
A bachelor's degree in software engineering, computer science, or a related program.
Project management and leadership skills.
Experience developing IT, cloud infrastructure and SQL queries coding.
Good understanding of best practices regarding system security measures.
Solid communication, critical thinking, and analytical skills, including conceptual requirements, Interpretation, solution creation, and problem-solving abilities.
Solution and delivery oriented with the ability to work on multiple projects simultaneously.
Mandatory English fluency at a high level.

We offer:

The opportunity to learn & grow as a professional in a warm and friendly environment;
Monday-Friday at 4:00 p.m.-12:00 a.m. ET time (16:00-00:00 Kyiv Time);
Covering professional learning;
Medical insurance;
Corporate events & retreats.