Position: HRBP / hr analyst
Company: Pharmbills
Category: HR
Experience required: 3y
English level: upper

About Us

We enable clients’ business growth with highly trained, “customer first” teams dedicated to performance excellence and superb service.

Smart and perceptive, our HRBPs know and understand our business inside out, recognizing trends and their impact, as well as forecasting potential obstacles to our success. As strategic thinkers, they translate their knowledge of external trends to internal organization actions that drive our resilience. And as trusted and valued members of our community, they uncover and surface difficult issues, encouraging our teams to engage in thoughtful dialogue to resolve them. With these capabilities, our HRBPs add value by enabling the business to effectively respond to change and ultimately win in the marketplace.

What you’ll do

- Domain Knowledge: Develop a high level of knowledge and understanding of Pharmbills’ business model and the services we offer. Develop thorough insight into Pharmbills’ culture and organizational structure, and that of our clients. Evaluate and address the needs of our stakeholders from an HR perspective, remaining mindful of the changing business landscape. Become an expert in our HR policies, procedures, and CRMs. Build upon existing structures ensuring consistency, compliance, and adherence to HR best practices. Lead and promote the Pharmbills wiki. Harness the power of technology to automate transactional HR services so that we all work smarter. Keep up with industry news and best practices; stay ahead of trends. Keep up with our competitors’ HR practices. Strive to become the employer to watch.
- Client Service: Respond to HR queries promptly and accurately. Respond to employee relations issues in a timely and professional way, so that our employees feel seen and heard. Escalate issues requiring additional support from our Employee Relations Partner, ensuring strict confidentiality, as appropriate. Document and communicate pertinent information to the right people at the right time. Apply HR policies fairly and consistently. Maintain up-to-date employee records, ensuring secure access.  Partner with Talent Management to foster a collaborative, inclusive, and progressive employee experience. Build influential relationships with our stakeholders, promoting Pharmbills’ HR as a reliable and credible business support function.  
Initiative: Use HR data to develop short, medium, and long-term plans that drive business objectives. Actively participate in strategic and planning discussions with Pharmbills’ senior leadership / PR on relevant employee engagement initiatives across multiple locations. Support the recruitment function in line with our expansion strategy.
- Problem Solving & Decision Making: Look for creative solutions to complex problems. Demonstrate a hands-on approach to problem-solving, and readily take ownership. Where conflicts arise, act decisively and pragmatically, remaining mindful of the impact on all stakeholders.
- Teamwork: Collaborate with our people, leaders, and clients, establishing effective working relationships and practices across all levels. Listen to and action their feedback to improve the effectiveness of our HR policies, employee retention rates, and client satisfaction.
- Communication: Promote the sharing of information.

What you’ll need  

- 3+ years experience as HRBP / HR Manager / HR Specialist. Experience in a startup and/or international environment will be an advantage.
- University Degree in Business Administration, Psychology, Sociology, or related field.
- Strong command of English (upper-intermediate/B2 level). Fluency in Ukrainian.
- Organizational Skills: establishes correct processes, and procedures to achieve business objectives.
- Attention to detail: works with a high degree of accuracy and thoroughness. 
- Analytical Skills build a logical approach to addressing issues and opportunities. 
- Stress Tolerance: functions well in a high-paced and, at times, stressful environment.
- Emotional Intelligence: has a keen awareness of self and others; manages conflict and interpersonal issues effectively.
- Tech-savvy: ability to quickly learn new technologies; proficiency with Microsoft Office Suite.

Who you are

- Curious: You’re intellectually curious. You ask questions and relentlessly pursue “the why”.
- Fast to action & agile: You’re at home in a fast-moving, ever-changing environment, and you evaluate risks at pace.
- Excellent communicator: You keep your communication clear and simple. You listen to understand, and you confirm understanding.
- Relationship builder: You enjoy speaking to people and building connections.
- Negotiator and Influencer: You’re a critical thinker who believes there is a solution to every problem, and you use your powers of influence and negotiation to get others on board.  
- Conscientious: You keep your promises, take your commitments to others seriously, and you have strong integrity.
- Tenacious: You are determined to succeed, and you are motivated by the success of colleagues, clients, and the business.

What’s in it for you

- Competitive compensation package.
- Full medical insurance, extensive PTO policy, and flexible work practices.
- Take advantage of educational opportunities to keep updated with industry changes.
- Opportunity to work closely with Pharmbills’ leadership to shape the business strategy, learn new things, and grow your career.
- The chance to shape existing HR policies and procedures, and implement new and improved people processes. Make your mark!