Position: Middle Automation QA (C#/.Net)
Company: deventor.io
Category: QA Automation
Experience required: 2y
English level: intermediate

**Project:**

The customer’s platform enables companies to rapidly bring new product offerings to market, drive customer acquisition and retention, manage rating and risk assessment, and accurately assess and pay claims.

It can be deployed with minimal impact within existing IT ecosystems and, as a cloud-based solution, is fully scalable to the needs of the business.

The platform consists of several integrated service components – both technical and functional – that deliver a comprehensive, end-to-end solution.

● The CRM and customer engagement component provides a single-customer view of omni-channel interaction across web, SMS, email, phone, and mail. It ensures automated engagement through enquiry, follow up, sales process, mid-term adjustment, renewals, and claims management. Customer satisfaction can be measured through a net promoter score generated via SMS and/or email including keyword and sentiment analysis.
● The case manager component helps users with their policy, claims, and billing. This module delivers customer onboarding, underwriting, issuing cover, claims management, premium collections, and management of customer queries. The configurable process automation engine delivers optimal operational efficiencies and improves the customer experience. Integration with third parties (such as vets’ practices for pet insurance) delivers fast claims settlement.
● The rules engine module covers ratings and complex evaluation. The platform delivers hundreds of quotes per second, with millisecond quote response times. Plug-and-play integration with market-leading aggregators enabled new products to be brought to market quickly. The rules engine also deploys machine learning to evaluate complex document content and for decision support during policy service and claims processe

**Responsibilities:**

● Provide the best quality tests
● Create plans, test scenarios, test cases and test reports
● Active participation in the software development process, cooperation with programmers, analysts and administrators
● Develop and improve a set of methodologies, procedures and tools used in the field of testing
● Execute and monitor results of automated suites within CI infrastructure
● Create technical and utility documentation
● Work with Jira (issues creation/verification)

**Requirements:**

● 2+ years of experience building and maintaining automation frameworks
● Hands-on experience with .Net
● Good knowledge of C#
● Familiarity with SQL
● Some overlap with Seattle working hours
● Experience with REST API testing tools
● Experience with mobile testing tools
● Significant knowledge of test cases design techniques
● Understanding of test framework layers
● Experience with tools for GUI testing (Selenium, Cypress, etc.)
● Experience with performance testing tools
● Curiosity on how tools you use work under the hood
● Passion for testing and aspiration to deliver high-quality product