Position: Support Specialist
Company: Aurora Technologies
Category: Support
Experience required: no_exp
English level: upper

**Job Responsibilities**:
-interaction with new and existing clients through emails, chats;
-providing support for customers, resolving product or service problems;
-services monitoring and determining the cause of the issues;
-scheduled clients' services and performance check-ups.
 
**Required skills & knowledge**:
-excellent communication skills;
-written and spoken English (Intermediate-Advanced);
-experience working with native English speakers is a plus;
-sales experience is a plus;
-self-motivated;
-display of initiative;
-out of the box thinking;
-stress resistance;
-attention to details;
-multitasking;
-responsibility.

**We offer**:
-paid sick leave and 20 working days vacation;
-benefits package: 50% compensation for foreign language and sports courses, medical insurance);
-flexible schedule;
-friendly environment;
-corporate events and team buildings;
-comfortable office in the center of Kyiv (currently we work remotely with the option to visit the office).