Position: Operational Support Engineer
Company: Intranso
Category: Support
Experience required: 3y
English level: upper

**Responsibilities:**
- Monitor, maintain, and support Optimove’s production environment
- A key person for integration projects and requests from customers (data-oriented)
- Debug production issues with in-house and industry-wide set of tools
- Construct ETL processes
- Conduct data QA and analysis
- Perform configuration management
- Create robust and scalable processes

**Requirements:**
- Availability to work five weekly 9-hour shifts (between 7:00 and 22:00) Monday – Friday, and Saturdays once a month.
- Outstanding technical skills
- Experience with SQL – mandatory
- Experience working with enterprise-grade customers
- Fast learner looking to be exposed to, and to work with, new technologies
- High English proficiency, strong interpersonal and communication skills
- Team player with self-learning and problem-solving abilities
- Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker, and with a sense of responsibility to follow through on tasks

**Advantages:**
- Experience with operating systems such as Windows and Linux
- Experience debugging issues in the web application – logs, networking, etc
- Experience with monitoring tools
- Experience with working with APIs and integrations
- Understanding of networking terminologies and functionality such as DNS, HTTP, ports, etc