Position: Pre Sales Engineer (System admin background)
Company: United Software
Category: Sales
Experience required: 5y
English level: fluent

Join JetPatch as we have an awesome opportunity for you

**JetPatch** is an ITOps company offering an innovative server management platform that focuses on continuous discovery, monitoring, and remediation.
Using advanced automation capabilities, JetPatch enhances business resilience by governing and automating patching, software distribution, and other server lifecycle tasks, all while achieving significant operational efficiencies and cost savings. In addition, our agent management solution saves ITOps countless hours of tedious workaround deploying, monitoring, and self-tuning server agents.
At JetPatch, every team member is an integral part of our success. We are at a pivotal time in our growth and are looking for someone who wants to be part of our company’s creative and innovation expansion. 
**As a Senior Pre and Post-Sales Engineer, you will help to implement, deliver and support the JetPatch solution to our customers while ensuring all business and project goals are met.
You will own the customer relationship during the implementation process and the success of the project is in your hands. 
To be successful, you must be ambitious, ready to step-up, and have strong leadership, communication, and team-building skills. 
**
**Your responsibilities: **
- Provide prompt support as-needed basis to existing customers 
- Engage with clients in both technical pre-and post-sales activities to ensure JetPatch adoption, including demos, POCs, and professional services 
- Accurately identify, replicate, and document software defects and customer-requested product enhancements in the appropriate tracking system
- Design system architecture tailored towards the client’s requirements which encompasses the JetPatch’s suite of products as well as the various third-party applications supported by our API’s 
- Document solutions and maintain best practices 
- Deliver online training to customers and partners 

**What we are looking for: **
- 7+ years of technical experience in pre-sales and post-sales in Security/IT Infrastructure enterprises and startups (including technical presentations, demos, and POCs)
- Strong server infrastructure experience in both Windows and Unix/Linux (ideally as a system administrator or infrastructure engineer)
- Hands-on experience in a public cloud (AWS and Azure) and other server-virtualized environments (eg: VMware, Red Hat Virtualization, etc)
- Good knowledge of basic networking concepts (TCP/IP, DNS, etc) 
- Can wear multiple hats across the technical sales scope and can pick up new skills very easily
- Excellent communication, problem-solving, and time-management skills
- Fluent English

**What we offer:**
- Working for the customer directly, ownership culture
- 20 working days of vacation and 15 sick leaves
- Company legal and accounting support
- Online English classes
- Ability to work remotely