Position: Site Reliability Engineer
Company: Skelia
Category: DevOps
Experience required: 3y
English level: upper

About the vacancy
Skelia is searching for a Site Reliability Engineer to join our team for the client TUI UK – the subsidiary of the global tourism business giant! The company is very ambitious to become the leader in technology within the travel industry and to offer the best service for its 30 million clients around the world.

As a Site Reliability Engineer, you will be part of a cross-functional team or a practice team that enables site reliability engineering skills and capabilities across a whole domain. You will become an advocate of quality-focused site reliability practices, ensuring the high quality of software products and services with an appropriate toolkit of technologies and methods.

Do you feel passionate about working in an agile environment and keeping up with the ever-evolving technical landscape? Do you have a strong DevSecOps mindset? Then apply now, you could be an asset to our team!

About our client
TUI UK is one of the biggest subsidiaries of the tourism market global leader - TUI. The company operates in 180 countries all around the world, has more than 70 000 people on board, and over 30 million customers. With a great history of success, they recognize the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

About the project
This role is an excellent opportunity for an expert who’d like to be a part of a cross-functional team and play a vital role in facilitating data-driven resolutions. TUI is undergoing a crucial digital transformation. What does it mean for the development team? No legacy and only cutting-edge technologies. Not only the tech part of the project is fantastic, but also the internal culture. All team members are granted a high level of power over technical choices and empowerment over business decisions. So why not join this wonderful project? We have modern technologies, international tech experts on board, and indeed – a welcoming team!

Mission
As part of the team, you’ll be engaged in the continuous development of the client’s website to ensure site reliability and initiate the improvements to meet the business needs:

You will work with your team to deliver the best answers to our customers’ needs and have the responsibility to design & operate services that are both reliable & well observed
You will use your deep technical skills to enable your team to deliver operation excellence, ensure and improve reliability, performance, maintainability of systems and services
You will ensure observability of systems and services, support change and configuration management
You will be involved in raising operational readiness requirements as part of the development life cycle and validate software development and delivery is consistent, meeting the specified requirements
You will initiate performance optimizations and recognize upcoming problems before our customers are impacted

Requirements
Extensive experience working with highly available, distributed systems and services in a cloud environment and defining, developing, and rolling out technical operations processes and new services across teams and markets
Strong hands-on experience with Amazon Web Services (AWS) and in managing scaled cloud systems with a focus on solution architecture, the various tools and services, infrastructure-as-code, and DevSecOps practices
AWS Certification at Professional level
Strong experience with monitoring/observability solutions, preferably Datadog, as well as with incident response solutions, like PagerDuty
Deep automation expertise, hands-on with some programming languages, e.g. NodeJS, Python, or Bash scripting
Ability to apply server operating system administrative knowledge, mostly Linux-based. Good knowledge of networking and security aspects
Good experience with CI/CD, preferably Gitlab CI
Customer-centric, passionate about delivering great digital products and services
Demonstrating a true engineering craftsmanship mindset
Passionate about continuous improvement, collaboration, and great teams
Strong problem-solving skills coupled with good communication skills
Understanding of social and ethical implications of software engineering (e.g. like described in the ACM Code of Ethics)
Open-minded, inquisitive, life-long learner
Comfortable with ambiguity, highly autonomous
Good command of English