Position: Junior Project Manager (CRM implementation projects)
Company: Salesjam
Category: Project Manager
Experience required: 1y
English level: upper

We aim to elevate the level of automation in small and medium-sized businesses by streamlining processes and eliminating manual labour by introducing a CRM system and custom development. Our clients are developers, clinics, factories, schools, online stores, the beauty — sphere, the service sector, and consulting.

We are looking for a person with a systematic mindset who likes to keep everything in order and a technical IT background or education.

Your responsibilities will be:

Stage 1 — adaptation (1−2 months).
- Learn services for automating customer business processes (Zoho CRM, NetHunt).
- Fulfilment of technical tasks from the manager.
- Write documentation and describe the business processes.
- Configure Zoho CRM, NetHunt CRM, and PipeDrive.
- Communication with clients (Ukrainian or English) as technical support or with vendor support.

Stage 2 — implementation of business process automation projects with the help of a manager (3−5 months).
- Attend meetings to identify the customer’s business requirements for automation and functional requirements.
- Plan project and budget.
- Configure systems.
- Create guides for the client’s employees.
- Conduct workshops.

Stage 3 — independent management of the implementation projects.
- Schedule meetings to gather business requirements.
- Audit the customer’s business processes.
- Concept development and coordination with the client.
- Perform the implementation project.
- Conduct training sessions.
- Customer support at the system launch stage.
- Support of implemented solutions.

Requirements
- Upper-intermediate English (spoken and written) or higher.
- Adaptability and the possibility of working simultaneously with several projects.
- System and analytical thinking.
- Basic knowledge of project management and sales process.

Our steps in the hiring
1. Review your CV.
2. Pre-screening (30−40 min). If you match our expectations we plan step 3.
3. Technical task (30−60 min).
4. Offer.

This is the most interesting job you can have. Since you will implement projects in various niches: developers, clinics, factories, schools, online stores, beauty — sphere, service sector, consulting. With each project, you will improve your technical skills, project management and business analytics skills, understanding of sales processes in business, negotiation skills, etc.