Position: Email Marketing Manager
Company: Livinginternet
Category: Marketing
Experience required: no_exp
English level: intermediate

**Aim of the staffing:**

- Support of our client in day-to-day business by supplying them with qualified leads
- Helps the sales staff to focus  on the closing deals
- The role will provide opportunities for sales managers
- Responsible for inquiries from interested parties
- The role brings market feedback from our campaigns to our online marketing manager.

**Core tasks:**

The e-mail sourcing assistant
- prepares the returns of the internal and external drip campaigns and classifies them for our internal sales and customer
- deescalates complaints
- arranges an appointment with prospects
- reports errors to the online marketing manager in the e-mail campaigns regarding the texts
- reports to the online marketing manager if a campaign does not convert
- is the first contact for inquiries from new customers
- is the contact person for our customers regarding returns management
- coordinates the returns with our customers and the online Marketing Manager
- maintenances our data blacklist
- Checking the backend mailboxes to see whether all returns are forwarded to the Woodpecker

**Responsibilities / Duties:**

The e-mail sourcing assistant
- process all returns daily (classify depending on the customer campaign)
- maintains blacklists
- collects all relevant information about the prospect and send it internally to the responsible sales employee for further processing forward

**Qualifications (professional experience / training): **

- Clerk for office communication desirable
- First experience in customer contact, as sales assistant desirable
- Experience in everyday office life.

**Soft skills (interdisciplinary skills):**

- DISC classification (blue and all derivatives of blue)
- Good communication skills, spelling, conscientious and reliability

**Hard skills (professional skills, knowledge): **

- MS Office programs / G-suit
- Technical understanding
- Typewriting
- German / English spoken and written (B2/C1)

**Motivation:**

- Consistency
- Security
- Appreciation
- Possibility of bringing a new Ideas.