Position: Customer Support
Company: Agiliway
Category: Support
Experience required: 1y
English level: upper

RESPONSIBILITIES:
- Provide technical assistance and support via phone
- Ensure customers’ satisfaction
- Working with CRM system
- Schedule appointments with customers

REQUIREMENTS:
- Excellent English communication skills
- Fluent level of Russian
- Previous work experience in customer service or technical support
- Strong organizational skills
- Experience in communicating with native speakers
- Ability to work effectively with minimal supervision
- Attention to details
- Working with USA schedule (4 p.m. — 1 a.m.)

WE OFFER GOOD WORKING CONDITIONS WITH COMPETITIVE COMPENSATION AND BENEFITS INCLUDING:
- Comfortable working environment
- Friendly team and management
- Competitive salary
- Regular performance-based compensation review
- Flexible working hours
- Free English classes
- 100% paid vacation, 4 weeks per year
- 100% paid sick-leaves
- Corporate and team building events
- Internal training for personal development