Position: Business Operations Specialist (Telecom)
Company: Infopulse
Category: Other
Experience required: 1y
English level: upper

The selected person will be responsible for ensuring the smooth execution of the full porting process of telephone numbers taking into account different portability regulation depending on the product, origin country and suppliers.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe!


Grow your expertise through interacting with A-level mobile carriers from all over the world;
Get your hands on the vast network with on land, underwater, and space points of presence;
Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth.
Infopulse-BICS team has been growing since 2010… and we are looking forward to grow with you!

**Areas of Responsibility:**
Process port-in and port-out requests accurately and in a timely manner
Validate porting documents
Liaise with different suppliers to ensure successful implementation of ported numbers
Communicate on daily basis with customers to guide, update and solve their possible questions during the whole porting process
Troubleshoot with cross departments for service impacted issues
Document all porting activities in Salesforce and other BSS systems

**Qualifications:**
Telecom background will be a plus
Highly proficient in both spoken and written English, any other language is an asset
Strong attention to detail
Proactive, multi-tasking, result-oriented personality
Excellent communication skills and team-player attitude