Position: Business Analyst
Company: Ciklum
Category: Business Analyst
Experience required: 1y
English level: upper

Project description:
Our client is one of the world's largest marketers of branded consumer products for lawn and garden care. Its brands are among the most recognized in the industry, meeting the needs of gardeners and growers, being market-leading in their categories.

They are performing a major overhaul to their e-commerce systems, from which they sell direct to consumers for their many brands. They have a variety of technologies today, and they are building a new standard that they are then implementing across the various sites. It is roughly 740th on the Forbes 1000 list (740th largest publicly traded company in the world), has many very well known brands, and is thriving. Their e-commerce channels have grown tremendously due to COVID (increases in online shopping, increases in interest in home and yard projects). 

Now the company is working on the development of a new direction in e-commerce. Gardening by subscription, which allows solving the problems of the client depending on his garden, type of soil, and geographic location. This is the development of many services such as the Internet of Things, mobile applications, websites, and cloud solutions.

Responsibilities:
●	Help defining business needs and goals. Outline stakeholders’ impact and their outlook on the project and teams.
●	Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.
●	Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution.
●	Prioritize requirements and manage their allocation. Define quality attributes (nonfunctional requirements) including external interfaces and constraints.
●	Evaluate business analysis processes and continuously improve them. Follow requirements lifecycle processes.
●	Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.
●	Care about continuous improvement of customer satisfaction.

Requirements (Hard skills requirements):
●	Strong English verbal and written communication skills.
●	Clear understanding of principles and specifics of software development methodologies.
●	Knowledge of business analysis activities and techniques.
●	Knowledge of requirements management tools (at least JIRA & Confluence).
●	Knowledge of prototyping tools.
●	IT industry experience: 1 year or more, including collaboration with clients abroad.
●	Experience in business analysis or product management: 1 year or more, including defining solutions from idea to production.
●	Experience in Agile methodologies: 1 year or more.

Desirable (Hard skills)
●	Master degree or higher (in Computer Science or similar).
●	Business education
●	Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics.
●	Knowledge in product management best practices.
●	One of the following (desirable): IIBA CCBA, OMG UML, OMG BPMN, PMI-PBA

Personal skills (soft skills):
●	Systems thinking and functional decomposition skills.
●	Strong analytical skills to make a critical assessment of the information from numerous sources.
●	Modeling skills to represent requirements information in graphical form.
●	Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization.
●	High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning.
●	Good communication, presentation, and negotiation skills.
●	Self-confidence. Ability to accept criticism for continuous improvement.

What's in it for you?
●	Ability to work on challenging projects, deal with complex solutions
●	Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
●	Unique working environment where you communicate and work directly with client