Position: Customer Support Manager
Company: Digital Cloud Technologies
Category: Support
Experience required: no_exp
English level: intermediate

Skills
— Advanced PC user
— High level of English proficiency (especially written)
— Strong written communication skills
— Good analytical skills
— Excellent systematic problem-solving skills, ability to think “outside the box”

Will be a plus
— Experience at a technical service desk/call center providing technical support
— Experience with online customer support services as Zendesk, Freshdesk,etc. 

We offer
— Friendly working environment
— Variety of interesting projects
— Comfortable office near the subway in the convenient location in the downtown
— Unlimited amount of coffee and tea 

Responsibility

— Communication with clients with clear instructions on how to solve emerging problems.
— Collection of information about unusual or specific issues to support supervisor or tech team.

Please send your CV in English!