Position: Scrum Master
Company: EIS
Category: Other
Experience required: 3y
English level: upper

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile. Founded in 2008, EIS provides an open, flexible platform of core systems and digital solutions allowing insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create experiences the world will love. With thousands of APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. EIS powers premium growth for insurers in all lines of business worldwide. 

Team Lead – Scrum Master is responsible for the Engineering Team (-s) facilitation towards successful adoption of the Agile core values and Engineering Agile processes, Team (-s) performance improvement, identifying and removing Team (-s) impediments, Team (-s) representation and reporting to Engineering Delivery Manager.

To Succeed 

- Closely collaborate with the Engineering Leads community of practice and key stakeholders of the same or other Engineering Domains, Engineering Governance, CICD/Cloud department, Product Management and Delivery Manager to align on processes, demand, priorities, impediments and ensure feedback cycle.
- Ensure the Team (-s) lives Agile values and principles and follows the processes and practices established in Engineering globally and on Team level.
- Address Team dynamics and be committed to Relentless improvement. -Establishing an environment where the Team can be effective
- Ensure good relationship between Team and Product Owner or other Teams and stakeholders
- Protect the Team from outside interruptions and distractions.
Be ready to work in the diverse international environment with teams and stakeholders in different geographies, time-zones, cultural backgrounds

Responsibilities:

- Be an active Member of the Engineering Leads community of practice reporting to Engineering Delivery Manager. Act as a deputy of Delivery Manager for the specific Team.

Organization

- Escalate the need, contribute with proposals, provide feedback on Team (-s) organization (positions, roles) design 
- Actively contribute to Team members recruitment and assist Delivery -Manager with people management and personal development activities (within delegated responsibilities)
- Contribute to Team members growth, career, performance evaluation, feedback management cooperatively with Delivery Manager (within delegated responsibilities)

Processes

- Facilitate the adoption of the Engineering global standards and processes within the Team
- Design and facilitate the adoption of the Team specific processes and organizational improvements, align them with the global ones
- Contribute to Engineering global standards and processes improvement by providing feedback and proposals to Engineering Leads community of practice.

Planning

- Facilitate Team’s effective and productive participation in roadmap planning and cadence planning
- Ensure Team’s capacity evaluation to make realistic commitments
- Facilitate Product Owner role representative (-s) to provide quality input for the planning and refinement sessions
- Facilitate Architects to provide quality input in terms of Technology strategy, Architecture designs etc.

Execution & Control

- Facilitate Team cadence events and daily activities, joint events leading Team towards commitments accomplishment following the planned targets, delivery standards, processes and relevant KPI’s.
- Facilitate cadence results review events
- Facilitate Team retrospective events, address Team’s dynamics and coach for relentless improvement
- Facilitate Team’s components versions are released for adoption on EIS Professional Services, Partners, or Client side according to Company standards and release plan
- Facilitate the key stakeholders to ensure that the components technical solution, architecture and quality meet the functional and non-functional requirements as laid out by Product Strategy/Management organization and Engineering Governance in the roadmap and cadency plans
- Use standard Engineering metrics and adopted ones to increase transparency and establish fact-based reporting on Team’s progress and Team’s components’ state
- Propose and facilitate the corrective actions on defined control points in case of sub-optimal performance of the Teams

Operations

- Facilitate Team to ensure released components’ versions are supported according to Company standards, consulting and/or fixes are provided according to SLA
- Facilitate Team to ensure components’ enablement, adoption acceleration and usage materials are continuously improved following the external stakeholders’ feedback (EIS Professional Services, Partners, Clients)

Requirements:

- Excellent knowledge in Agile core values, principles, methodologies (preferably - Scaled Agile)
- Experience working with highly qualified knowledge workers teams
- Excellent facilitation, coordination skills
- Strong communication and coaching skills, both written and verbal
Demonstrate the “can do” and “relentless improvement” attitude to meet various challenges of a fast paced engineering environment 
- Demonstrate strong ability to be a team player in a diverse and distributed organization 

We offer:

- Unique working environment
- Competitive compensation based on regular performance reviews
- 20 calendar days of vacation, paid sick leave
- Medical insurance
- Various social & team-building activities
- Free English courses
 

EIS Group has a fast-paced, distributed work environment that is an excellent fit for motivated individuals who have the ability to quickly and effectively engage in new challenges and opportunities. EIS Group also provides its employees with empowering mentorships, digital learning, and expansive professional opportunities, to gain experience and develop employees’ careers. If you are ready to execute innovative solutions, apply new ideas, further hone your unique skillset, and join an exceptional professional services organization.