Position: Middle Customer Support Engineer (L3)
Company: Edvantis Software
Category: Support
Experience required: 3y
English level: upper

Edvantis open a position Middle Customer Support Engineer. One of our trusted partners employs cutting-edge technology to provide our customers with data, information, and actionable insights, helping to make critical business decisions that drive the future of the energy sector.

Since its founding, our Client has been helping its partners meet the energy needs of today while building solutions for the problems of tomorrow. Technology designed by innovators, for innovators. They have grown inorganically through acquisitions and organically through product innovation.

Client from the USA.
Project Technology stack: Databases & T-SQL, Python (PySpark, Pandas, Prefect, Github Actions, Backend Services), Terraform (AWS, Databricks, Data Lake), Mongo, NoSQL, etc.

Responsibilities:
- Working closely with project team members to deliver the solution
- Working cross-functionally with several teams including the product teams, implementation teams, professional services teams in order to collaborate on improvements in delivering solutions to clients
- Migrate Pipelines Data
- Backload DBs, ETL
- Scrapers: clean up, Update missing file, move to Nomad
- Docker & Jenkins set up
- Investigate DBs, Provide analysis of client needs and integration recommendations
- Conduct data management and data mapping workshops as related to the proposed solution

Requirements:
- 2+ years of relevant experience
- Experience with Databases & T-SQL (relational, queries, joins, procedures, performance)
- Knowledge of SQL Server database management and administration
- Experience with Amazon Web Services (AWS), Azure
- Experience with Performance tuning
- Knowledge of Data management and mapping
- English level – Upper-Intermediate or higher

Will be a plus:
- Knowledge of Cloud & SaaS
- Availability of Microsoft certifications
- Experience with SQL Server, SSRS, Regular Expressions, Nomad, Jenkins, Kafka

We offer:
- Career and professional growth
- Competitive salary
- Friendly and highly professional teams
- Big and comfortable office, own parking area, restaurants nearby
- Medical insurance coverage for employees (Сovid-19 included), plus an option for family insurance coverage at a corporate rate
- Paid 12 sick leaves and all holidays
- Paid 18 working vacation days
- English/German language courses
- Comfortable office facilities (coffee/tea points)