Position: QA / Technical Support Engineer #25
Company: OneReach.ai
Category: QA
Experience required: 2y
English level: upper

Requirements:
• You feel comfortable communicating in English
• You have a technical background in business analysis, technical support or QA
• You’re familiar with XML, JSON, HTTP standards
• You understand software development lifecycle
• You’re willing to develop in a client-facing role within a cutting-edge product

Responsibilities:
• Proactively search for issues 
• Design strategic solutions and prototypes using the OneReach.ai application
• Become a product expert to help understand and describe platform capabilities
• Identify and document product features and issues needed to best support customers
• Assist in product acceptance testing to ensure the product meets customer needs
• Perform application demonstrations for sales and marketing
• Help implement and track processes within the organization

This is an opportunity for someone who wants to be on a product team and contribute to the success of a very unique and technologically innovative platform. This is not a client-project — you are in the product team.

We’re definitely a ’results-first’ culture. This helps people to enjoy flexibility and many of the other perks that come with being part of a growing team. Everyone’s experience and perspective matters here.