Position: Service and Support Analyst
Company: Intent Solution Group
Category: Support
Experience required: no_exp
English level: upper

Intent Solutions Group is focused on providing the product operations, design, development, testing, and continuous delivery services needed within a technology-focused organization in support of rapid innovation and the creation of advanced software products.

At ISG we are helping our clients build the computing platforms of the future by leveraging IoT devices and modern cloud architectures. We are doing this in areas such as Robotics (UAVs, Drones), Healthcare, IoT, and Digital Media.

Opportunity Highlights:
Our client is a company that video-enables the vital daily communications of the financial services and professional investment industry, as well as public and private companies, with advanced one-to-one, one-to-many, and many-to-many video technologies, tools, and services.
Our team is focused on helping our clients connect all over the planet and create a state of the art video presentations that influence the world.

What’s the job?
- Support online conferences and meetings.
- Fill client platform with branded content.
- Help clients create and finalize video presentations.

Requirements:
Essential Skills & Experience:
- Works directly with US-based resource
- Must have an English level of Upper Intermediate or higher (B2+)
- Ability to work in different time zones
- Must be able to work independently and also as part of a global Professional Delivery team
- Must be organized and process-oriented
- Must be comfortable as a power user of cloud-based technology platforms like Zoom Meetings or Webex for web conferencing etc...

Will Be a Plus:
Attention to detail
- Familiarity with a digital media platform
- Familiarity with video processes tools and techniques

Benefits:
-18 fully paid business days of vacation
-10 sick leaves
- Public holidays
- The ability to work from home or remotely
- Flexible working hours without time trackers
- English courses