Position: IT Product Owner
Company: Nortal
Category: Product Manager
Experience required: 5y
English level: upper

Nortal invites Product Owner to join our team for the client TUI — a global tourism business giant! As a Product Owner, you will work as part of a team of product owners partnering with technology teams to deliver a holiday production capability that maximises automation, whilst enabling TUI to configure holidays to the needs of their customers such that we maximise saleability. This is a key role to lead the definition and roadmap for a key technology service.

About our client
TUI UK is a subsidiary of TUI group, one of the world’s leading leisure travel groups, with over 220 trusted brands in 180 countries and more than 30 million customers. At TUI, they create unforgettable moments for customers across the world and make their dreams come true. With a great history of success, they recognize the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

About the project
This a great opportunity to join a team of innovative and passionate people, who are driving the development, operation and ongoing evolution of holiday platforms that enable TUI to harness increasingly diverse and digital mechanisms for sourcing holiday components and packaging these components into products which make their customer’s lives easy. Product Owners are responsible for liaising with commercial stakeholders across all TUI markets (UK, Ireland, Belgium, Netherlands, Germany, Austria, Switzerland and Poland) to understand their needs and strategy and then to work with development teams to define a clear reservation backlog that will support TUI on broadening its product portfolio and increasing both the level of automation and agility so that TUI respond quickly to market trends and lead rather than follow.

Mission

As a Product Owner, Your key areas of responsibility and accountability will be:

Contribute to the Product Vision and Roadmap:

Pro-actively contribute to a compelling Product Vision and Strategy using stimulus such as the Markets Strategy, stakeholders’ needs, competitor activity and external best practice (Incl. risk/compliance/security)
Translate high-level product roadmap into achievable product backlog features
You’ll communicate the overall strategy and goals for your Product to your Product team with support from your Lead Product Owner. You’ll then input into ideation and engage with stakeholders and other Product teams to create new ideas
Product Backlog:

Define, develop and prioritize the product backlog for your product team
Work with business analysts and optimization & insights to ensure that all product Epics and features have a clear line of sight to business value and are prioritized to deliver maximum commercial benefit from development time
Ensure that product dependencies on other product teams across TUI are well understood and briefed to relevant product managers
Translate high-level product roadmap into achievable product backlog items. Provide insight for defining and planning the overall Product Roadmap based on specialized knowledge in your area
Monitor and drive KPI business performance:

Define (monitor & drive) high level product KPIs, OKRs or success metrics
Work with range of Commercial product and customer data to support prioritization
Take personal ownership of relevant KPIs and ensure that all developments are aligned to drive performance and have clear metrics, tracking mechanisms and targets
Stakeholder management:

Liaise with a variety of key stakeholders in development and business areas, building strong working relationships
Create informative and inspiring demos to bring the features to life for stakeholders and the team
Provide regular high quality updates to Market teams, ensuring that deliveries across the product team are showcased and future feature prioritization is well understood
Work closely with stakeholders and ensure all stakeholders are updated on a regular basis
Deliver enhancements & new features:

Drive feature delivery with product teams
Work with QA, test & release teams to ensure all features are of the highest quality and timely
Ensure best practice approach to product ownership
Gain and maintain an expert understanding of the travel industry, TUI’s business and TUI’s drivers of value and wider dynamics in each source market and their competitors
Requirements

Has in-depth tour operating knowledge
An understanding of Agile, and able to manage a product backlog
Good communication skills, able to communicate the Product Strategy to stakeholders
Ability to translate high level business requirements into business solutions and to work with technology teams to clarify solutions at a detailed level and validate designs
Ability to understand complex data models, understand and interpreting such models in a range of forms eg json
Very strong analysis skills to be able to visualise and map out how data will move through systems and how changes in data will be handled
Able to understand user feedback and analytics and make informed decisions
Good commercial and decision making skills, able to input into Ideation and Roadmaps
Good interpersonal and influencing skills, can motivate a team
Able to contribute to making clear and well-thought recommendations to influence decisions and is confident to make decisions, even when all the desired data may not be available
You are able to translate business problems into user stories and know how to write them
Experience in proactively identifying opportunities and problem solving
Nortal offers

Family-like environment and personal attention to each specialist
Direct cooperation with European and USA clients and their innovative products
Competitive salary and regular reviews
The work-life balance you deserve: 24 working days of paid vacations
Educational reimbursement, funded language classes, certifications
"Benefit Cafe with various categories like sport, leisure, books, fuel, etc.
Health care: 10 paid sick leaves, on-demand medical insurance, Covid tests, vaccinations
Cozy workplace, commute compensations, and WFH opportunities
Exciting events and lovely gifts for your family
On-demand Relocation Support to Poland

Receive all documentation needed for relocation
Obtain transport, logistics and onboarding assistance
Get accommodation support