Position: Customer Success Manager
Company: YozmaTech
Category: Support
Experience required: 3y
English level: upper

Want to shape the future of finance by applying your knowledge of FP&A in a client driven role? The FP&A Customer Success Manager will own customer success by leading product implementation for customers and provide support throughout the client lifecycle. Advise finance professionals that range from middle-management to high-level executives, in both small and large US firms. If you are looking for a fantastic opportunity to join a small team with lots of room for growth and impact, we would love to meet you!

**Responsibilities:**
🔹﻿Understand current client situations, helping simplify models and existing data, as well as implementing processes and client data within the Datarails environment.
🔹﻿Create a detailed business analysis, outlining problems, opportunities and solutions for our customers by successful advising on: Budgeting and forecasting, planning and monitoring, financial modeling, standard reporting and more.
🔹﻿Manage, interpret, and validate all data that is produced by the customer, maintaining the focus on improving the quality of customer care
🔹﻿Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes.
🔹﻿Build long term strategic relationships with customers, gather requirements, and follow through with necessary financial reporting support

**Requirements:**
🔸4+ years of experience in finance, FP&A, or business analytics
🔸A deep understanding of corporate finance work processes, with emphasis on standard reporting (P&L, cashflows, budgets, and forecasts)
🔸Deep knowledge and solid experience in advanced Excel functions (formulas, Vlookup, PivotTable, Power Query and complex models)
🔸The role involves communicating with CFOs, Finance VPs, and Directors from leading US companies, requiring the ability to engage in professional conversations
🔸Previous experience in FP&A, finance tools, software implementation, ERP systems, or finance consulting 
🔸Significant financial modeling skills; knowing how to treat excel data and automate processes 
🔸Bachelor's Degree or equivalent, preferably in finance, accounting, or similar