Position: First Level Tech Supporter for Internal Staff in International E-commerce Company
Company: KW-Commerce GmbH
Category: Support
Experience required: 2y
English level: intermediate

You will be working remotely.

At the moment the company has subsidiaries in Germany and China and additional staff members in Ukraine, Netherlands, USA, Italy, UK.

There are offices, warehouses, production premises over these locations, connected by internal networks, managed by Windows-stack applications (mainly).

There are dozens of physical and virtual servers, various connected devices, and running enterprise software on these servers.

**You will be on duty on:**

- Supporting non-technical staff with any technical issues on the first level
- Monitoring

**Requirements:**

- Good Knowledge of Windows 7 and 10
- Experience with Windows Desktop Client for remote accessing of Windows apps/desktops
- Strong technical background (you should be able to develop to sysadmin)
- English or German at B2-C1 level

**Would be a plus experience and knowledge in:**

- Already worked as First Level Supporter
- Experience in system administration of enterprise infrastructure (based on Windows stack mainly)
- Worked remotely for a company previously

**Benefits:**

- Competitive salary (with weekly payments)
- Possible business trips to Berlin
- Language skills practice: - you have to use and improve your English (or/and German) language communication skills on a daily basis.