Position: Chief Operating Officer (COO)/Operations Manager
Company: WeSoftYou
Category: Other
Experience required: 5y
English level: upper

**This vacancy best feet to:**
- Delivery Managers or Delivery Directors of dynamic IT companies below 200 ppl;
- C-level or senior  managers in dynamic IT companies below 200 ppl;
- High-performance result oriented managers from FMCG or Big 4;
- Experienced managers with international Tech experience;


🚀 **We expect you to perform such Responsibilities:**

- Ensure effective Company  Strategy implementation;
- Improve quality, efficiency, and productivity of all the departments that are reporting to the COO;
- Ensure strong KPIs and reporting system, as well as efficient meeting structure and governance;
- Proactively identify opportunities for improvements in the Company’s operations; 
- Develop, implement, and manage operational policies and procedures that improve the overall efficiency of the company;
- Plan and ensure proper team structure to ensure successful company goals;
- Create practical measurement tools to gauge the efficiency and effectiveness of internal and external processes;
- Improve quality, efficiency, and productivity of all the departments that are reporting to the COO;
- Ensure effective  Human Capital service for all corporate functions of the company on a global level;
- Monitoring industry best practices and identifying opportunities and solutions to remain competitive in the current market;
- Foster a growth-oriented, positive, and encouraging environment while keeping employees and management accountable to company policies, procedures, and guidelines.


👉 **Required Background & Competencies:**

- **English level:** at least upper-intermediate (written and verbal);
- **Excellent communication, interpersonal, and organizational skills:** well-developed communication, presentation, and negotiation skills together with strong influencing skills to drive change and achieve alignment;
- **Leadership:** experience in growing up talent, leading the team, and motivating people to achieve the results you need;
- **Flexibility:** you are comfortable flexible environment, can work under pressure with a sense of urgency, and meet tight deadlines;
- **Finance and Operations:** forecasting, monitoring, and managing finance KPI (GPM, Revenue, Cost, PNL);
- **Reporting:** skill to present and report about delivery unit performance to C-level management;
- **Account management:** experience in building partnerships with clients and growing their accounts in the company;


👉 **What we offer:**

- Competitive salary;
- Bonuses;
- Stock Options depending on the profile;