Position: Financial Customer Support- Team Leader
Company: Investing
Category: Support
Experience required: 1y

Investing.com is the world's fastest growing financial portal, currently ranking in the industry's top 2 sites globally. With its 33 language editions and apps, Investing.com offers real-time quotes, charts, up-to-date financial news, technical analysis and financial tools.



Responsibilities:

·        Managing support tickets with financial/technical relations

·        Processing multiple requests on various platforms – website, Android, Mac & iOS

·        Work with product, development and international desks teams

· Degree in Economics / Finance

· Knowledge / experience in financial markets or Trading - MUST

· Excellent written and verbal communication skills in English - MUST

· Fast learner and highly motivated

· High details orientation

· Ability to work in flexible hours

Advantages:

· Familiarity with the world of Cryptocurrencies – Bitcoin, Ethereum

· Previous experience as customer support agent

· Familiarity with ZenDesk (or other CRM platforms)

· Work experience in global websites international desk or support

· Familiarity with web and app environments on multiple platforms (Windows, Mac, Android, iOS)

· High level of organizational skills and capabilities

· Knowledge in additional languages

Visit our websites: http://www.Investing.com/