Position: Billing Specialist (Payment Application)
Company: iDeals
Category: Other
Experience required: 1y
English level: upper

**Get to Know Us**

iDeals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by more than 1,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stake business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours:

**iDeals Virtual Data Room:** A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.

**iDeals Board:** A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way.

**The Role**
As our suite of products keeps diversifying, we are looking for a talented and client-focused Payment Application Specialist, who ensures timely processing of incoming payments from clients, as well as fast and high-quality processing of client requests.

As a passionate professional, in this role, you will work cross-functionally with the Revenue Operations, Finance, Accounting, Billing, and Internal IT team to maintain solid customer relationships by handling questions and requests with speed and professionalism. You will report to a Head of Billing & Accounts Receivable.

**Location:** remote from any city in Poland

**WHAT YOU WILL DO**
- Post incoming payments in NetSuite daily (Banks, Stripe, Paypal, etc.)
- Process customer requests related to payments, prepayments, withholding tax, and bank charge write-offs
- Maintain 1C – NetSuite payments integration on a daily basis
- Communicate with banks regarding issues with incoming bank payments (non-receipt, problems with bank details, refunds processing)
- Process and monitor open prepayments, periodically allocating them to invoices (deposits)
- Periodically check payments and accounts receivable in both systems (1C – NetSuite)

**WHAT WE LOOK FOR**
- **Strong upper-intermediate level of English (B2)**
- Confidence in using Google Sheets/Excel
- Extensive experience in using ERP systems (1C, NetSuite, and others)
- Basic understanding of accounting principles and practices
- Basic proficiency in using accounting software
- Critical thinking and systematic approach to work
- Good analytical skills, attention to detail and strong problem-resolution skills

**WHAT WE OFFER**
Our people mean a great deal to us, so we will provide you with the benefits, resources and support you need to succeed.

**For your work**
- Remote-first model with teams distributed globally 
- Home office set up budget 
- High-end laptop, monitor and any additional IT equipment needed
- Reimbursement of co-working space expenses

**For your well-being**
- Medical insurance with flexible coverage
- Compensation for sports, yoga, mental, and other health and wellness-related activities
- Reimbursement of participation in sports competitions

**For your growth**
- Individual Development Plan based on your career interests 
- Unlimited budget for learning and development activities
- Professional and self-development books and subscriptions compensation
- Sponsorship of inspirational events, conferences and meetups attendance
- iDeals’ support of your passion as a speaker or writer
- Internal growth and internal mobility policies

**Extra perks**
- Regular off-site retreats 
- Team-building budgets for local meetups
- Monthly Pizza Fridays at global office locations
- Generous internal referral program
- iDeals Surprise Boxes from the People Experience Team