Position: DevOps Engineer(Azure)
Company: ITernal Group
Category: DevOps
Experience required: 5y
English level: upper

The candidate will be working within the Harrods Digital Technology DevOps Team responsible for support and overall service of all production and non-production application environments across the digital estate, as well as ownership and management of all associated deployment pipelines. 

As the DevOps Engineer, you will support all day-to-day operational activities while working hands-on as part of the team. Working closely with the other functions within Digital Technology, you will align with the development lifecycle to support the effective delivery of new functionality and projects. 

**Requirements:**

- Hands-on experience in cloud technologies, particularly the Azure platform(deploying highly available, scalable, and resilient applications and infrastructure). 
- Hands-on Experience with CI/CD tools (ideally Azure DevOps Pipelines)  
- Excellent problem-determination skills and the ability to diagnose complex technical issues. 
- Experience in delivering within an Agile, SCRUM, or Kanban methodology. 
- Scripting languages such as C#, PowerShell, YAML, Python, or TypeScript. 
- Writing and deploying IaC configurations (ideally Pulumi) 
- Knowledge of Implementing and Managing CDN and website performance optimizations (ideally Akamai) 
- Knowledge of web and serverless Azure technologies, including Web Apps, Azure Functions and Logic Apps. 
- Knowledge and experience of Containerization ideally Azure Kubernetes Services. 
- Knowledge of Application security & OWASP Guidelines (WAF, Bot Management, Security/Code 	Scanning). 
- Knowledge of basic database maintenance, administration, and performance optimisation concepts 
- Knowledge of basic networking principles (DNS, routing, firewalls, load balancing etc.) 

**Responsibilities:**

- Supporting the investigation and resolution of incidents and requests related to the Digital Technology platforms and systems, integration and third-party components. 
- Helping to promote best practices, standards and processes by documenting.  
- Managing and reporting on any operational issues raised for Harrods Digital Technology systems, ensuring that resolutions are met within business SLA’s or targets. 
- Managing, monitoring and maintaining all monitoring tools and alerting mechanisms, ensuring that the systems are monitored, and alerts efficiently tuned. 
- Building and supporting the deployment pipelines across all environments, and coordinating with the Test & Release Manager to ensure releases are planned and deployed on schedule. 
- Working collaboratively with the development team throughout the software development lifecycle to review and understand architectural/infrastructure decisions, and ensuring that all developments are supportable in the live environment. 
- Ensuring that all change activity is tracked, risk assessed with mitigations defined, and approved. 
- Maintaining/Triaging incidents/requests in Harrods ITSM tool and work Queue. 
- Creating and maintaining user and technical documentation. 
- Working with IT Service Management to ensure that business impacting incidents are accurately and promptly communicated and resolutions remains within business SLA’s. 
- Ensuring that all activities comply with the Harrods security policies and meet PCI DSS / GDPR / PII compliance requirements as appropriate. 
- Ensuring that the DevOps Lead is informed of any operational activities that affect wider business systems. 
- Ensuring change requests are managed through the change advisory board (CAB) for the core Harrods Information Technology teams.

**We offer:**

- Possibility to influence the development of the project
- Friendly professional staff and warm atmosphere
- Help with development via mentoring and coaching
- The environment where you can implement your ideas
- Flexible schedule and opportunities to work remotely (8 hours workday)
- Paid vacation and sick leaves
- Participation in educational activities and thematic conferences
- Team parties and corporate events.