Position: DevOps/SRE Team Lead
Company: GlobalLogic
Category: DevOps
Experience required: 3y
English level: upper

. Simply put, we aim to be the leader in sleep. We combine our established expertise in creating comfortable, adjustable beds with the latest in sleep science, cutting-edge sensor technology, and data processing algorithms.

The SRE Support Engineer will support a DevOps pipeline for developers, QA, and Ops teams. This position will provide DevOps and Cloud Support primarily for AWS.

**Requirements:**

Preferred Qualifications:

- Bachelor’s degree in Computer Science or other relevant work experience
- 3+ years of AWS experience

Knowledge, Skills & Abilities:

- Experience in supporting developers of a cloud-based SaaS or IoT product
- Basic knowledge of deployment and configuration of services
- Experience in network management of both cloud (AWS VPC) and physical networks including subnetting, routing, ACLs, and VPN
- Experience with Cloud Watch, DataDog, SumoLogic, or similar service
- Strong experience in troubleshooting applications/systems issues and root cause analysis
- Strong interpersonal and communications skills
- English upper intermediate (both spoken and written)

**Nice to have**

- AWS Architect Associate certification
- Strong interpersonal and communications skills
- Scripting languages such as Bash Shell and Python

**Job Responsibilities:**

- Collaborate with DevOps/Developers/QA to automate build, test, and deploy using AWS ECS, Docker, Jenkins, and scripting languages
- Share responsibility for managing security and access control to Infrastructures, Applications, and Sensitive data.
- Ensure high availability and perform disaster recovery when needed
- Own incidents/issues, provide a response to incidents and alerts
- Troubleshoot issues and provide root cause analysis, and build a knowledge database for known issues and fixes.
- Planning Maintenance, Outage Management, and Problem Management
- Monitoring Infrastructure/Applications for critical environments
- Continually help to improve DevOps tools, processes, and procedures
- Share responsibility for Production operations and other critical environments

**What We Offer**

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.

Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

Professional Development: Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.

Excellent Benefits: We provide our consultants with competitive compensation and benefits

Fun Perks: We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties. Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic unites over 16,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred company by both global HR consulting firms and local boards. By creating an environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our consultants to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.