Position: Azure Subject Matter Expert
Company: Particles Global
Category: Other
Experience required: 3y
English level: upper

Be the Azure Cloud SME for the Client, working with colleagues and IT supplier teams.

**Role Purpose**.

Be the Azure Cloud SME for the Client, working with colleagues and IT supplier teams.
The role will provide assurance and expertise for all activities related to the Administration of the Azure Platform at the client company. This assists requestors and works with supplier teams to ensure that all Administrative activity is completed in adherence with our standards, and agreed-on ways of working.

**Principal Accountabilities**.

Ensure the work completed by our Azure Platform supplier is being undertaken in good time, with high efficiency, and in a standardized & compliant manner.
Maintain a backlog of continuous improvement activities for our Azure Platform supplier to drive efficiencies, and to create a great customer experience for teams requesting Azure administration.
Work with requestors, both end users within our business & with project teams, to ensure requests for Azure Administration are well formed, clear, and able to be acted upon promptly.
Work with Service, Operations & Security teams, to continually improve the processes, and procedures associated with Azure Administration.
Complete technical Azure administrative activity when needed to resolve specific issues or other activities not directly contracted to our Azure Platform Supplier.
Assist the client with Azure service management, configure and track Azure cost and spending using the Azure Cost Management tooling.
Assist the client Azure service management colleagues when required, this by diagnosing Azure technical issues, or liaising with Microsoft support.

**Qualifications and Experience**.

Deep experience Administering Azure platform components, particularly across Identity, Security, Infrastructure & Management.
Expertise in undertaking administration using automation and scripting technologies such as Powershell, MSGraph, ARM, and Bicep.
Azure Administrator Associate Certification
Strong stakeholder management and good communication skills, able to present to all levels of Clients.
Must be able to demonstrably work well as part of a team.
Operated within a Continuous Improvement Environment.
Ability to work to agreed deadlines, cost, scope & quality, management of risk, and stakeholder management.
Ability to personally manage a diverse workload and able to deal with a variety of user queries.
Ability to deal with differing levels of IT awareness, from within own team and user base.
Capable of working under pressure occasionally, and flexibility in deviations from plan.