Position: Business Analyst (logistics, e-commerce) | Falcon Fulfillment, US
Company: Global Talent
Category: Business Analyst
Experience required: 2y
English level: upper

**Core skills:**
— 3+ years of previous commercial experience as Business Analyst, experience in a few different projects
— English - strong upper-intermediate or higher, both written and spoken, you will be communicating with US stakeholders and team regularly
— You make things done, you're self-sufficient and have an ownership attitude
— You know how to establish efficient communication with business and tech teams and translate business needs into technical requirements

**Nice to have:**
— Previous experience with Azure DevOps for requirements analysis
— Experience with Asana
— Experience and knowledge of T-SQL
— Previous experience in logistics, 3PL, fulfillment or e-commerce domains 

**Responsibilities:**
— Perform requirements elicitation, analysis, specification, traceability, maintenance in a timely and efficient manner.
— Communicate with the customers (internal business stakeholders and key external users) to clarify business requirements.
— Prepare User Stories, Use cases.
— Handle incoming queries and requests about application features and functionality via chats, phone calls, emails. Change request management.
— Define and specify tasks for the development team, coordinate on new functionality.
— Develop and manage technical documentation.
— Provide support to internal product users all over the world on processes and key application functionalities.

**GT goes beyond usual perks… By working with us, you will get:**
Best-in-class IT equipment.
Monthly education allowance for courses, training, books, events.
Cutting-edge office in the center of Ukraine’s first innovation park — Unit.city.
Access to all events in the Unit.City and our partner’s network.
Lunches coverage (even when working from home); unlimited coffee and snacks in the office.
Mentorship club from GT executives.
Internal team-building events every month.
Lectures from experts.
Vacation (18 working days a year), and sick leaves (up to 18 working days a year).
Health insurance (UNIQA).
Monthly commute allowance or free parking space.
Unit.Gym membership, after-work activities.

**Project description**
Our client is a full-service leading logistics services company specializing in pick and pack shipping. Connected to over 3 dozen shopping carts including Amazon, Shopify, WooCommerce, InfusionSoft, eBay, Jet, and Walmart to mention a few. The company provides import/export services, inventory management, kitting services, printing services, and more. Headquartered in Salt Lake City, UT.
Team of 4 (Tech Lead, 2 .NET Devs and AQA).

**Work mode:** flexible (office + remote); full remote can be discussed too. Office is based in Unit.city, Kyiv.