Position: QA Manual
Company: AllStars-IT
Category: QA
Experience required: 3y
English level: upper

**Previous experience:**
- Prior experience in manual testing
- 3+ years of supporting security or networking products
- Experience with testing/reproducing big complex customer setups in a test lab
- Experience in Linux/UNIX, including basic scripting experience with Bash or Python
- Deep understanding of databases/SQL, networking, and Linux
- Strong analytical, diagnostic, and problem-solving skills with the ability to work independently
- Knowledge of various Cloud computing technologies (AWS, Azure, GCP), VMware, DevOps tools (Jenkins/Git), Docking
- Hands-on experience with hardware, virtual machines, and Cloud platforms
- Upper-intermediate+ English
- BSc degree in computer science or engineering - highly desired

**Scope of work:**
- Build and work on a variety of complex setups in our lab for common customer scenarios (VM, HW, and Cloud)
- Troubleshoot complex customer case flows
- Work closely with the product teams to install the latest software versions, apply the latest features, and provide feedback
- Identify different types of bugs, perform root cause analysis, and solve complex framework problems
- Develop customer’s scenario testing flows, write test plans, execute, and analyze
- Identify, propose, and enforce improvements to product processes
- Ability to adopt new testing technologies, tools, analysis, and infrastructure
- Share field issues analysis and customer feedback with product teams
- Foster close interaction with customers, support, project managers, and account teams