Position: Support Engineer
Company: WorkNest Technologies
Category: Support
Experience required: 1y
English level: upper

**Requirements**

• Proficiency in Windows/Mac OS;
• Proficiency in all browsers;
• Knowledge in Firewalls/ VPNs/ Networks;
• Javascript / HTML knowledge;
• Experience in identifying and solving technical computer problems, such as microphone and speakers setup etc.;
• Excellent written and spoken English.

**Expectations**

• Users support, respond rapidly to user requests;
• Troubleshooting technical issues, in real-time, during virtual events;
• Analysis of failures, identifying and isolating the source of problems.

**We are ready to offer**

• Remote work;
• Competitive salary based on your experience level;
• Professional and career growth opportunities;
• Opportunity to work and communicate directly with the customers;
• Your health support via gym compensation and vacation policy;
• Professional English lessons with native speakers or highly qualified teachers;
• Partly or fully compensation of specialized conferences, meetups etc.