Position: Customer Support Representative (German)
Company: King Billy
Category: Other
Experience required: no_exp
English level: upper

«Global Support Services» — is an international product company that in 5 years has grown into 3 large-scale projects, 5 continents, 6 locales, 20 awards, and nominations! In our team, you can easily speak English, German, Japanese, Turkish!


At the moment we have an open position of Customer Support Representative. (English/German)

Requirements:

-Knowledge of English and German (starting from Upper-Intermediate level) writing/grammar;
-To be a fast learner;
-Have a thick skin;
-To be a multitasking person;

Responsibilities:

-Support and provide customer service via chat, email (NO phone calls, NO sales);
-Handle complaints, provide appropriate solutions;
-Provide valid and complete information by using the right tools;

We create perfect conditions for work:

-A cool team with a family atmosphere;
-Оfficial employment:
-Paid vacation (20 business days);
-Paid sick leave;
-Flexible schedule, which you can combine with a study: 09:00 — 16:00 / 16:00 — 23:00 / 23:00 — 09:00 / 12:00 — 19:00 / 19:00 — 05:00 (at some shifts you can work from home). One-night shift per week;
-Free training;
-No stress atmosphere: sofa, tea, coffee, cookies;
-The modern kitchen will all facilities;
-Fully remote work. After the war — work in the office! Cute new office in the city center (a 5-minute walk from Arsenal metro station);
-The best corporate culture: team building, events, and parties!

If you are ready to be a part of the dream team, don’t hesitate — apply now!