Position: Customer Support Specialist - German
Company: CopeCart
Category: Support
Experience required: no_exp

Requirements:
— Fluency with the German language — B2-C1
— Minimum experience working in support
— Understanding of most common social media channels
— Self-starter, attentive to details
— Friendly and polite

Would be beneficial:
— Experience in online marketing

What we have to offer:
— 24 calendar days of vacation
— 15 sick leaves
— State holidays
— Premium Health Insurance — after trial
— Premium Fitness SportLife membership — after trial
— Trial period — 3 months
— Corporate events
— Office in the city center with excellent kitchen and a full refrigerator

Responsibilities:
— Communication with customers of our system (mostly email, social media communication)
— Providing consultation and assisting with technical issues of our customers
— Maintain and update our CRM