Position: Business Process Analyst/BA
Company: Astound Commerce
Category: Business Analyst
Experience required: 5y
English level: intermediate

Job Purpose

Your focus will be to analyze, design for automation, and document currently defined and undefined Business Processes.
You should be able to understand how the company works on all levels, from managing processes to their practical organization and execution.
You will be working closely with the process owners, Stakeholders, and experts from multiple countries to collect business requirements, redesign and automate business processes, develop policies and procedures, and implement change.
Applying an engineering mindset to the business, you will be developing process design and automation solutions that radically improve business processes and enable their efficiency & effectiveness. Once a solution has been approved, you will be working with IT on implantation, and providing training and support to the global organization and personnel.

What You’ll Be Doing:

• Improve and automatize Sales Processes across the company using SalesForce CRM;
• Improve and automatize Contract Management Processes;
• Draft a Policy and Standard procedures;
• Create a budgeting process automation solution.
 
What We’re Looking For:

• Proven experience of improving processes in an organization; the experience with implementing change into the company’s operations is desirable;
• Proven experience in process automation or implementing systems and automated solutions;
• Deep understanding of more than one business function (Sales & Client Support, IT Software development, Finance, Procurement, etc.);
• Great analytical skills and hands-on experience with business analysis. You should be able to ask the right questions, do your own research and collect best practices and data you need, and come up with a practical solution;
• Being highly organized and detail-oriented;
• Intermediate+ English, both writing and oral skills;
• Process modeling methods and tools.

Good to have:

• Education in the Analysis, Engineering, or Economy & Finance fields;
• Lean, 6 Sigma, and/or other process improvement methods and tools;
• Facilitation skills and guiding a collective decision making;
• Communication skills, ability to listen, communicate the advantages of a suggested solution, and the ability to come to an agreement and shared vision.

What’s In It For you:

• Knowledgebase of the world’s largest e-commerce delivery team;
• Trainings and certifications;
• A constant inflow of e-commerce projects with global outreach;
• Coaching and reviews to support your career development;
• Internal/external engineering and business trainings and conferences and time for self-education;
• Extensive technical library with option to order books and English classes;

Your Work-Life at Astound Commerce:

• A network-style culture with geographically distributed teams, easy communications, and access to clients;
• Work-life balance approach and healthy lifestyle programs;
• Health Insurance, monthly compensation of sports activities after probation;
• Opportunity to work in an international environment and diverse culture;
• Great working atmosphere.