Position: Customer Success Manager
Company: JeraSoft
Category: Support
Experience required: 1y
English level: fluent

**Advanced English level is required.**

**Responsibilities:**
- Communication with new/existing clients via email, chat, voice calls;
- Conducting demos for potential clients (detailed presentation of the system and its functionalities);
- Gathering information from the existing/potential clients to provide the team with useful insights into the industry needs;
- Leading webinars upon new software releases;
- Keeping technical documentation up to date;
- Resolving issues that existing clients might face using the system (help in configuration, conducting training).

**We offer:**
- Competitive salary by results of the interview;
- Work in one of the leading VoIP billing company;
- Medical insurance;
- Modern office with comfortable working conditions in the center of Kyiv.