Position: Junior Business Analyst / Junior PM (Smiddle)
Company: SMIDDLE LLC
Category: Business Analyst
Experience required: 1y
English level: pre

**Who we are?**
Smiddle software development company.
We are a team of professionals each of whom is dedicated to their work and is constantly working to create products that will help business achieve its goals. Our mission is to develop products that will optimize and bring to perfection every component of the contact center's work, so that the maximum of people interacting with business becomes loyal customers, and business receive all the necessary data for making timely management decisions.

**Who are we looking for?**
We are looking for an active positive team member who wants to become a cool business analyst or find himself in the IT industry

**Responsibilities:**
-	Collaborate with business stakeholders to clarify system requirements
-	Elicit, analyze and convert business problems into feature requirements
-	Identify alignments and gaps between end user requirements and system capabilities
-	Explore integration requirements with Customer systems and help dev team with integration
-	Documentation of the requirements 
-	Collaborate with dev teams, product owner to implement new features
-	Perform verification of implemented solution.
-	Collaborate with sales teams to demonstrate new features, pre-sale activities 
-	Participate in project activities, demonstration for Customers, user training

**Requirements:**
-	Motivated by research, and learnings
-	Team player
-	Ability to structure, control and prioritize the process
-	Analytical, communication, presentation, and negotiation skills

**As a plus:**
-	Experience in Business Analyst
-	Experience in Call Center domain
-	English intermediate

**We offer:**
-	Good working conditions in an international company
-	Opportunity to improve professional skills and professional growth
-	Excellent team and friendly atmosphere 
-	Comfortable office in Kyiv (near Pochayna)
-	Ability to initiate the development of new products, improve and develop a product portfolio