Position: Global People Experience Lead
Company: Forte Group
Category: HR
Experience required: 5y
English level: fluent

Forte Group is looking for The People Experience Lead, the primary contact for all line managers and employees regarding all HR systems and process queries. It enables a flawless end-to-end employee experience for employees’ day-to-day HR needs.

Forte Group is a full-service custom software delivery partner with a global team of experts who bring the best technology talent and value-driven practices to achieve clients’ mission of accelerating their business. 
We are a network of innovators, product leaders, engineers, and professionals spanning three continents with global offices. 

**Responsibilities:**
● Lead and deliver initiatives centered around enhancing the overall employee experience and employer brand
● Delivering the People team strategy and vision, enabling the organization to do its best work, and managing the People Experience team
● Develop data reporting and metrics to drive strategic data insights for the organization, including developing monthly, quarterly, and annual KPIs. It includes regularly presenting data and analysis to the Senior Leadership Team. 
● Manage aspects of the People budget, including regular forecasting and vendor relationships to ensure the company obtains maximum value for money and high-quality service delivery. 
● Contribute to developing and delivering the overall People Strategy and projects identified as critical enablers to the general People and organization strategy. 
● Work collaboratively with colleagues on the HR team on strategic projects and people-focused initiatives. 
● Support and enable a culture of continuous improvement within the People team. 
● Manage the creation and maintenance of process maps and standard operating procedures, ensuring they are regularly updated, fit for purpose, and compliant. 
● Work collaboratively with the HR Director and other stakeholders across the People Strategy to ensure that all recruits receive a smooth and effective induction and feel supported throughout the employee lifecycle. 
● Maintain a full suite of policies and user guides and increase accessibility to drive consistency, clarity, and accountability within the organization.
● Build and nurture effective working relationships with key stakeholders.. Collaboratively work on strategic projects cross-functionally.

**Requirements and Skills:**
**● Preferred 5+ years of relevant HR experience 
● Fluency in English, both written and verbal**
● Proficient & broad understanding of HR systems, processes, and 3rd party providers
● Superior interpersonal and communication skills
● Solid customer service and relationship management skills
● Strong analytical skills and attention to detail
● Ability to anticipate needs and solve problems proactively
● Experience participating in mediation is required, as well as playing a part in alternative dispute resolution
● Applies HR metrics and understands their value in an organization 
● Strong multi-tasking skills with a comfort in maintaining multiple, often conflicting, priorities and deadlines
● Demonstrated ability to work independently as well as be a manager of the team

**We offer:**
● Experience working with colleagues locally and abroad
● Opportunities for self-realization working on challenging projects using new technologies and tools
● Friendly team and enjoyable working environment
● Social and corporate events
● Possibility for career development
● Participation in professional trainings, meetups
● Medical & family care programs
● Various sport activities coverage
● Fully paid by Forte 5 sick days during working year
● Internal English courses provided by Forte Teacher
● Comfortable and fully equipped workplace