Position: Head of Internal IT (CIO)
Company: iDeals
Category: Other
Experience required: 5y
English level: upper

**iDeals**, a fast-growing B2B SaaS company specializing in secure business collaboration software. Our company is recognized as the most highest-rated and customer-centric in a secure business collaboration market.iDeals’ products are used by more than 100,000 companies and 500,000 users all over the world.

Our team has tripled over the past three years to 300 people, and now business is growing even faster — we expect the team will expand up to 1,000 in the next 3-4 years.
Along the way, we a getting more and more demanding in terms of technologies and tools we are using, processes automation, and compliance with the highest security standards (SOC2, ISO27001).

**
WHAT YOU WILL BE DOING:
**— Create and implement IT strategy and roadmap
— Develop and maintain IT standards based on ITIL
— Oversee IT Operations (including KPIs and budgeting)
— Risk management in the areas of technology, people, and processes
— Team management and development
— Lead IT projects and prioritize projects portfolio, act as internal PMO
— Cooperate with business functions leaders to identify teams needs and turn it into the projects backlog
— Collect, analyze and prioritize business requirements
— IT service management and delivery, incident process management
— Support certification processes (SOC2, ISO27001)
— Maintain BCP/DRP ensuring the continuity of internal IT systems operations
— IT procurement including negotiation and management of suppliers and contractors
— Create methodological content (IT policies and regulations)

**YOUR COMPETENCIES:
**— Experience in IT services for at least 10 years including 3+years in management position (CIO, deputy CIO, IT Director, etc)
— Strong project management skills (Agile, Scrum methodologies) and project portfolio management techniques
— Business requirements gathering and business analysis skills
— Cloud infrastructure administration and management
— Experience in creation and optimization of IS Architecture
— Knowledge of endpoint management, MDM
— Knowledge of financial processes in IT (calculation of payback of projects, solutions, budgeting, financial justification of IT solutions)
— Knowledge of ITSM principles, ITIL standards, and methodology, incident management process management (including SLAs and KPIs)
— Basic knowledge of SDLC principles
— Basic knowledge of Security standards (SOC2, ISO27001)
— Experience in creation and management of BCP/DRP
— Strategic thinking, effective communication, and leadership skills
— Strong negotiation skills
English level B2+, both oral and written

**WE OFFER:
**— Top-market compensation
— The environment with hyper-growth potential and opportunities
— Unlimited budget for your professional learning and development activities
— Budget for home office setup
— Medical insurance with flexible coverage
— 20 business days of paid time off
— Paid health-related time off
— Extra wellbeing benefits: compensation of sports, yoga, mental, and other health and wellness-related activities
— Full transparency and alignment between your and company goals
— Thoughtful, qualified, diverse, and motivated team members
— Strong company culture and values that are genuinely supported by the team
— Corporate events, holiday celebrations, team building activities