Position: Account Manager
Company: Start2Pay
Category: Marketing
Experience required: 1y
English level: upper

We're the fast-growing IT project in fintech, which have been operating during 6 years in the industry, so we got an excellent expertise in it. We mainly work with international markets and different business verticals in payment processing online, and now we're looking for Senior Account Manager who can become a part of our team.

We're result-orienting and people cared company, and believe to find someone with the same values in business and life as we have. We appreciate openness, speed, challenges, development, adaptiveness in business operating, so we're looking for such features in people. We're people who resolve problems effectively and keep everything in order. And if you find something close to you, while reading this, we want you.

Account Manager Responsibilities:
    Maintaining onboard process of clients with payment processing partners
    Communicating with clients to understand their needs and explain service value
    Building relationships with clients and partners based on trust and respect
    Collaborating with internal departments to facilitate client need fulfillment
    Collecting and analyzing data to learn more about consumer behavior
    Keeping accurate records pertaining account notes
    Maintaining updated knowledge of company services
    Resolving complaints and preventing additional issues by improving processes
    Identifying industry trends
    Acting as a client advocate with a focus on improving the buyer experience

Account Manager Requirements:
    Bachelor's degree
    More education or experience may be preferred
    Exceptional verbal and written communication skills
    Ability to collect, track, and analyze large amounts of data
    Adaptability and strong problem solving skills
    Excellent active listening skills
    Ability to build rapport and collaborate with others within the company and externally
    Understanding of consumer behaviors and industry trends