Position: Technical Support Specialist
Company: Wattum
Category: Support
Experience required: 1y
English level: intermediate

**About job role**
The Technical Support Specialist will report to the  Manager and be part of the front-line support team for the Wattum facility. 
Primary responsibilities include installations, troubleshooting, monitoring, and documentation.

**What you will be doing:**
- registering repair tickets in Asana and tracking the ticket deadlines
- working on and monitoring active repair tickets in Asana
managing database and inventory (manage Google Drive repair folders)
- keeping all databases updated (Google Spreadsheets)
- making daily/weekly reports 

**We are waiting for you in our team if you have: **
- 1+ years of experience in the similar role
- experience with Asana, ITSM
- B1+ level of English

**We will treat as a bonus if you have:**
- experience in the ITIL (ITSM) based systems
- experience in the Zabbix such systems
- experience in crypto mining 

We are looking for people having a great passion for what they do! Those who want to be part of a winning team that will shape the future of crypto-mining. If we share the same vision - take a look at the vacancy, and we'll talk soon. **Apply now!**

**Few more words about our perks:**
- experience in a fast-growing bilingual company
- fully remote work
- networking opportunities with experts from the crypto industry
- personal and professional development growth

**Recruitment journey: **
CV screening → Small talk with a Talent manager → Interview with a Hiring manager → Job Offer