Position: Technical Writer
Company: SoftServe
Category: Other
Experience required: 1y
English level: fluent

**YOU ARE**

Our perfect candidate has a grip on understanding the business aspect of the client’s products and delivering all kinds of user assistance. You are to communicate with system-oriented developers and business-oriented stakeholders effectively, drive full-dress investigation before getting down to presenting your findings to the audience, and organize various types of
information into self-contained pieces.

Demonstrating such proficient experience as
• 1-2 years of practical expertise as a Technical Communicator, Technical Writer, or
Information Software Engineer
• Advanced or proficient level of English
• Excellent written and spoken communication skills
• Estimation, aligning, and managing own tasks
• Microsoft Office (Word, PowerPoint, and Excel)
• Authoring tools like Adobe Technical Communication Suite, MadCap Flare, Confluence, or Zendesk
• Working in screen-capturing and video development tools
• Knowledge of plain English guidelines and international writing standards (Microsoft, Apple, etc.)
• Concept of HTML, CSS, and XML
• Practical background within Agile (Scrum) methodology
• Attention to details, striving to immerse in technical peculiarities
• Flexibility and responsibility
• Ability to work in a team and individually

**YOU WANT TO WORK WITH**

A possibility to
• Dive deeply into the business aspect of products that you document
• Identify project and documentation requirements to produce corresponding user assistance
• Conform to the TechComm project requirements, follow style recommendations and
guidelines
• Create templates for online or printed documentation
• Create and update both end-user and developer documentation
• Develop complex technical illustrations (diagrams, workflows, and similar)
• Arrange product documentation in a way to ensure usability and convenient navigation
• Wrest information from SMEs and ensure that they provide technical review of your content
• Cooperate with the client to elicit requirements, validate and approve your work at main stages of documentation development life cycle
• Perform editorial review of the documentation created by another TC
• Develop API guides, maintain available API portals
• Run source control and API execution tools
• Create and style presentations, develop templates for them
• Develop complex simulation or simple interactive videos

**TOGETHER WE WILL**

• Collaborate closely to advocate user’s needs in documentation
• Work on dynamic projects and still have a stable place for work
• Grow technically and contribute to a worthy product
• Enjoy access to experienced specialists willing to share their knowledge
• Have access to strong educational and mentorship programs
• Grow professionally and learn from each other
• Care about your individual initiatives, just come, and share your ideas!
• Enjoy flexible working hours in a friendly environment
• Have many other advantages such as team buildings, attractive salary, package of benefits, language classes, and so much more