Position: Junior Atlassian Consultant
Company: Valtech
Category: Support
Experience required: 1y
English level: upper

**The Ideal Candidate**
— 0.5+ year of working experience in Atlassian products administration or 1+ years of working in Data Analysis or Process Audit & Analysis or ERP or CRM system administration or Wiki systems administration;
— strong logical and analytical skills;
— exceptional organizational and work structuring skills, attention to details, priorities management;
— strong verbal & written communication skills;
— exceptional internal customer service orientation and related skills;
— must demonstrate proactivity, hardworking, disciplined character, be able to accept constructive criticism, adhere to work policies and procedures;
— technical background;
— English — Upper-Intermediate level.

**Optional**
— experience with migration Atlassian products (JIRA, Confluence);
— knowledge of Agile methodologies; practical Scrum experience;
— understanding Delivery process, project workflows, and project management tools;
— experience in content management
— experience in Software Development companies and/or E-commerce;
— work in distributed teams.

**What Balance Means to Us**
— a modern office, comfortable work environment, and the best available tools;
— business trips to Europe/US;
— 20 working days of vacation;
— medical insurance;
— sick leave (up to 20 days a year);
— unpaid leave (up to 20 days a year);
— paid days off (2 days);
— private entrepreneur leave (2 days);
— ability to work from home;
— professional internal/external trainings;
— professional certifications coverage — 100%;
— English classes;
— end-user hobbies compensation;
— ability to participate in Global Valtech R&D initiatives (AR/VR projects and IoT projects).

**The Role**
— new Confluence and Jira space/projects/pages creation & configuration by template, structuring information;
— participation in Jira and Confluence data audits after migration from local Valtech instances to global (coordination with Stakeholders in corresponding countries, migrate data, clean audited data, users support);
— Global Jira and Confluence user support by requests;
— control & analyze Data, facilitate data correction and standardization;
— regular reports preparation, coordination, and presentation (weekly, monthly);
— initiate and support data analysis and process improvements.
As a consultant, you are expected to develop expertise both in technology and in communicating complex concepts and rationale to non-techies. We’ll encourage and support this with frequent opportunities to share ideas internally. We also have consultants frequently deliver at regional, national and global conferences.