Position: CRM Manager
Company: StarOfService
Category: Support
Experience required: 5y
English level: fluent

**StarOfService** is a worldwide Marketplace for Services. Our product is adopted in **140+** countries worldwide. Our ambition is to build the largest marketplace for services in the world. We know we can only achieve it by providing the best User Experience, delivered through the best Product and the best Technologies.

We are seeking a highly experienced **CRM Manager** with exceptional technical knowledge of email deliverability to join our team. The ideal candidate will be responsible for managing and optimizing our customer relationship management (CRM) system, executing targeted campaigns, and ensuring high deliverability rates for our messages.

**Key Responsibilities:**

- Design and execute impactful campaigns using our Marketing Automation software (Mautic) to maximize customer acquisition and retention
- Partner with internal teams to expertly segment customer data and craft personalized messaging
- Maintain the highest level of email deliverability and ensure our messages reach our customers’ inboxes
- Continuously monitor and analyze campaign performance and make data-driven adjustments to improve results
- Collaborate with IT to ensure seamless integration with other systems and data sources
- Stay up to date with the latest industry trends and best practices in CRM management and email deliverability

**Qualifications:**

- Minimum of 3 years of experience in CRM management with a proven track record of success using a Marketing Automation software
- In-depth knowledge of email deliverability issues and proven ability to mitigate them
- Experience with data segmentation and crafting targeted campaigns at scale
- Excellent communication, project management, and interpersonal skills
- Ability to work effectively with cross-functional teams and drive results
- Strong analytical skills and the ability to turn data into actionable insights
- Familiarity with marketing automation and customer journey mapping
- A problem-solver with a deep technical understanding of CRM and email deliverability

If you are an experienced and results-driven **CRM Manager** with a passion for delivering successful campaigns, we want to hear from you! This is a **full-time opportunity**. Prior experience with **Mautic** and managing campaigns for sites sending **over 1 million emails per month** is a plus.

**Terms of the offer and advantages:**

**By joining us, you will access 25 days of paid vacation/year, and paid sick leaves.**

**Education and growth:**
We offer a range of educational opportunities within our budget to help you enhance your skills and expertise.

**Application & Selection Process:**

1. Interview with **HR Manager**
2. Technical Interview with our **Co-Founder & Head of SEO/paratrooper**
3. Technical Interview with our **Head Of Marketing & Operations department**

**About StarOfService**

Founded in August 2013 and based in Paris, France, StarOfService is a trusted marketplace for people to source, discover, and hire the best local Pros around the world, online or from a mobile device, phone, or tablet.
No global movement can steer itself; it takes an entire team united behind a common ambition. Together we work hard, we laugh a lot, and we brainstorm nonstop.

**Company website:**
https://www.starofservice.com

**DOU company page:**
https://jobs.dou.ua/companies/starofservice/