Position: Demo Engineer (Global markets)
Company: Terrasoft
Category: Business Analyst
Experience required: 1y
English level: upper

Terrasoft Ukraine, a leader in the space of business process automation and CRM, is growing at a record-setting pace. The company provides a leading low-code platform «Creatio» for process management and CRM. The company has been highly recognized as a market leader by the key industry analysts (including Gartner and Forrester).

We are expanding our Global sales team in Kyiv and looking for a Demo Engineer to provide critical support in the closure of new business by demo scenarios designing, demo set-up, and customization. We expect our candidate to be a fast learner, responsible, proactive, and attentive to details.

Desired Skills and Experience:

4-year degree required
1+ year of proven experience as a demo-engineer
Fluent English (at least Upper-Intermediate)
Analytical skills
Self-organization and planning
Will be an advantage:

Knowledge of BPMN
Previous experience working with the following systems: CRM, ERP, marketing automation, accounting systems, workflow systems, etc.

Responsibilities:

- Pain points identification for product demonstration focus, optional participation in meetings with customers to align on demo flow.
- Demo scenario design based on customers' requirements and pain points
- Demo set-up and customization using tools with no required coding according to designed flow.
- Sales team training on the product demonstration flow.
- Update the library with useful solutions and reusable functionality for the pre-sales team.
- Fill bidding requirements documentation based on the library referral answers and your knowledge, experience, and research on product capabilities.
- Preparation of a bidding package: involvement in the dedicated teams for functional, non-functional, technical, and security clarifications, design of case studies, company documents preparation, and controls the due dates of responses provision.
- Tracking of daily activities in correspondent systems
- What you should expect from us:

Powerful award-winning product (a Leader in Gartner Quadrant)
Established and successful customer base
Focus on making our clients successful (NPS score — 36)
Dedicated leaders with open doors
A collaborative environment where everybody is happy to help