Position: Senior Business Analyst
Company: Matchit.me
Category: Business Analyst
Experience required: 3y
English level: fluent

**Requirements:**
● At least 3 years of confirmed business analysis experience
● Advanced English
● Experience working on large-scale projects as well as handling daily operational requests from the business
● Robust project management skills, capability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
● Knowledge of data structure fundamentals and analytical data, returns level data, etc.
● Proficient in SQL, Microsoft Excel
● Advantageous - knowledge and experience in sustainability

**Job Duties:**
● Exhibit expertise in Information Systems and use it for the formulation, execution, and enhancement of action plans by offering recommendations and guidance to colleagues on the use of information and best practices
● Facilitate and coordinate activities to address customer and business requirements
● Administer client relationships and anticipations through a communication process to provide updates on project outcomes
● Maintain abreast of customer necessities and strategies, use formal and casual written communication methods to share updates and discoveries, and organize project meetings and presentations for a broad audience
● Administer or participate in various projects by finalizing and updating project documentation, controlling project scope, revising schedules as required, setting daily priorities, ensuring the effective and punctual delivery of project tasks and milestones, adhering to proper escalation processes, and managing relationships with clients and suppliers
● Offer leadership to team members by collaborating with others, expressing ideas and perspectives to senior management, colleagues, and others
● Facilitate and support the execution of business solutions by establishing relationships and partnerships with key stakeholders, determining business needs, executing necessary processes and practices, tracking progress and outcomes, identifying and leveraging improvement opportunities, and adapting to competitive demands, organizational modifications, and new responsibilities
● Elicit and accurately document business and system requirements
● Develop necessary project documentation: business requirements, scope matrix, use cases, user stories, diagrams, etc.
● Collaborate effectively with developers to implement the requirements, provide essential guidance to testers during the QA process
● Spot opportunities for improvement (both proactive and reactive)
● Understand and negotiate the needs and expectations of multiple stakeholders
● Act as a liaison between Operations and IT to collect business requirements for system alterations, enhancements, and implementations