Position: Support Manager (Level 3)
Company: CreatorIQ
Category: Support
Experience required: 2y
English level: upper

- 2+ years of quality assurance engineering or related experience
- Good analytical skills, good understanding and practical experience in issue investigation and troubleshooting
- An ability to communicate effectively with technical and non-technical staff
- Upper-Intermediate spoken and written English
- Solid knowledge of testing principles
- Experience in functional Web application testing
- Basic SQL and general database knowledge (as a plus)
- Respond to clients according to SLA requirements
- Experience in API testing
- Understanding the SDLC, experience working with Jira