Position: BA lead/Pre-sales
Company: Indigo
Category: Business Analyst
Experience required: 3y
English level: fluent

As it is a new role, you will be reporting to the Client Delivery Director. Together, your responsibility is to build a strong BA centre of expertise able to support our clients across the entire SDLC, starting from the pre-sales phase. You are expected to be a servant leader, able to shape the educational and career plan for your community members as well as coach them on the leading BA practices.

Essential Skills
— 4+ years of solid experience as a Business Analyst in the IT industry
— Advanced English language skills is a must
— CCBA or CBAP certified at least a year ago
— Demonstrated direct working experience with Clients from North America, Western Europe or both
— Strong knowledge and experience in various business analysis activities across the entire software development life cycle as well as different delivery methodologies, requirements soliciting techniques, as well as scope and risk management
— Strong interpersonal/customer-relations skills and the ability to guide customer/user ideas into realistic system/functional solutions
— High flexibility to adapt to changing stakeholders, requirements but same time ability to structure, control and prioritize the process
— Knowledge of business processes optimization and modelling approaches
— Experience using requirements management tools (at least JIRA)
Awareness of the latest UI/UX trends in web and mobile development
— Proficient in writing functional and non-functional requirements, system diagrams, and wireframes
— Modeling skills to represent requirements information in graphical form
— Experience in delivering functional design and solutions to the business audience
— Experience working with UML diagrams (Use Cases, Class Diagram)
— Experience in BPMN framework and tools
— Excellent problem-solving, analytical and investigative skills
— Excellent communication, presentation, and negotiation skills
— Motivated by research, investigations, and learnings
— A motivated and ambitious leader with a proactive approach
— Demonstrated coaching and mentoring skills
— Team player
— Focused on driving results over processes

Desired Skills
— Experience leading a team of BAs in complex project environments, multiple projects or both
— Experience in UX/UI prototyping
— Proven Experience in building a BA community, incl. development of a Skills Matrix, educational plan, and its successful implementation
— Experience at least in two different domains (conversational solutions, e-commerce, web and mobile development are preferable)
— At least 1 year of actual hands-on experience in pre-sales work within IT professional services company

Key Responsibilities
— Be instrumental in building and leading BA community, including being the coach for the team
— Build a scalable and predictable BA practice as-a-service to be used across various stages of SDLC
— Active participation in pre-sales work, including running discovery workshops/phases as well as owning improvement to the BA practice required for such activities
— Establish, educate in and maintain standards for business and system analysis, including key processes, best practices, frameworks, metrics, techniques, templates, and tools of the BA community 
— Contribute to the continuous improvement of business analysis practices used as well as other procedures within the company
— Create, implement, and monitor a standardized educational plan for the BA practise and ensure that it is up to date with the latest IT industry best practices. Includes establishing a knowledge management process to share best practices.
— Ensure that the BA practice representatives are successful in their projects, deliver on expected quality as well as support cases management when needed
— Where required to be the hands-on Senior BA expert within the project
Support company-wide transformation initiatives

Offer:
-The company pays taxes.
-The trial period is not accepted in the company, there is no rate reduction.
-Schedule - it is customary to come to the office before 10. If necessary, you can work from home.
-There is work with different time zones (States). The schedule is flexible, when working with clients from the States, it is shifted towards the evening (but not every day).
-Insurance in the process of launching.
-Onboarding in Cherkasy for up to 1 week: immersion in the domain, getting to know the team, a mentor who introduces into the context of the project. The company pays for travel and accommodation.
-Training, conferences, certifications are 100% covered in Ukraine. International, too, once a year (travel and accommodation - half).