Position: Middle Business analyst/System analyst
Company: SMPL
Category: Business Analyst
Experience required: 3y
English level: upper

Projects:
• ContentConnector - a platform for integrating APIs of various airlines, railway companies and other suppliers, homogenizing the received content and transferring it to a unified form for use in the company's B2B and B2C distribution channels.
• API HUB - a platform for optimizing, monitoring and supporting integrations of the company's own API by the customers.
• ComissionMasterDataBase - inventory of commissions, other commercial and technological variables used by the group in its activities. 

We are currently looking for a Business analyst to join our team in Ukraine.

Responsibilities:
Elicit, analyze, clarify and document software requirements
Develop functional design specifications. Model and describe system artifacts, roles, workflows, input/output data
Define quality attributes (non-functional requirements) including external interfaces and constraints
Support developers in creation of detailed technical concepts
Maintain clean, up-to-date system documentation
Support management of requirements communication considering the project’s specifics and stakeholders’ preferences
Identify and fill in gaps in requirements analysis and definitions by close collaboration with product owners, subject matter experts, software engineers and other stakeholders
Support management of solution scope, detect and track changes. Manage requirements-related conflicts and issues up to resolution
Prioritize requirements and manage their allocation
Support monitoring solutions implementation and internal/external solution acceptance. 
Examine, document and share knowledge about current solutions behavior
Organize knowledge sharing and training sessions on request. Contribute to the corporate knowledge base

Requirements:
3+ years of experience as System/Business Analyst or similar role
Strong English verbal and written communication skills
Strong knowledge of business and system analysis activities and techniques
Strong expertise in software requirements engineering and software solutions design
Information gathering and system digging skills
Knowledge of requirements management tools
Clear understanding of principles and specifics of software development
Experience in Agile methodologies


Desirable:
University degree or higher
Knowledge in Travel Industry 
Experience with Web Services and API integration projects
One of the following certifications: IIBA CCBA or CBAP, IREB CPRE, OMG UML, OMG BPMN, PMI-PBA
 

Personal skills:
Systems thinking and functional decomposition skills
Strong analytical skills to make a critical assessment of the information from numerous sources. Accuracy and attention to detail
Modeling skills to represent requirements information in graphical form
Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization
High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning
Good communication, presentation, and negotiation skills
Self-sufficiency. Ability to accept criticism for continuous improvement