Position: R&D Development Support Engineer
Company: Yael Acceptic
Category: Support
Experience required: 3y
English level: upper

**About:**
Our project supports farmers by providing real-time actionable information to help them manage their herds. It provides pet owners with smart devices and data that give them a better understanding of their pets activity and health needs, enriching relationships. It helps conservationists safeguard natural environments and wildlife.

**Responsibilities:**
- Creating solutions for system issues (on Linux and Windows user space level);
- Providing and pro-actively suggest solutions that will improve and make easy the daily work to Developers, QA and Customer Support teams for many scopes;
- Working with APIs and Web base workspace;
- Solving remote field issues on customer sites.

**Requirements:**
- At least 3 years of experience in taking part in Tier-3/4 support of end-user issues;
- Development skills in the following languages (Java or C# or Angular);
- Experience in analysis and troubleshooting of the system and network-related problems;
- Experience with MySQL (query writing experience);
- Experience in Client-side development;
- Self-learning abilities and understanding of prioritization;
- Good communication and personal skills;
- At least Upper-Intermediate English level (verbal and written).

**Would be a plus:**
- Experience with AWS services;
- Manual QA skills;
- Knowledge of written Shell scripts, Python.

**We offer:**
Professional Development: free English courses, access to company’s library, free access to the corporate Udemy account, possibility to participate and share your knowledge as a speaker in our internal meetups.

Benefits: 100% paid vacation and sick leaves, health insurance, assistance in relocation, fancy office in the city centre, free accountant services.