Position: Middle/Senior Technical Writer
Company: Beetroot
Category: Technical Writing
Experience required: 3y
English level: fluent

**Join our team as an Experienced Technical Writer and be a part of making a global impact on healthcare!
As we build automation tooling for our healthcare client, you'll contribute to solutions that positively impact people's health and well-being worldwide. We take pride in our mission, and you'll be proud to support it too.**

Our client is a global company with diverse and self-directed teams, revolutionizing the digital marketing industry.
As a Technical Writer, you will play a crucial role in designing, building, and operating developer tooling that enhances our cloud services. Your responsibilities will include collaborating with various teams, stakeholders, and engineers to understand the architecture and functionality of our client services. With this knowledge, you will create valuable and reusable documentation, enabling different teams to work more effectively.
For instance, you might create documentation on automating policy validation using our policy service, or you could produce high-quality technical documentation for our EventHub service in collaboration with the Events team. Additionally, you will work closely with engineers to document processes and tools for data availability, facilitating better reporting and automation across the organization.

If you thrive in a DevOps culture and are passionate about supporting others while delivering innovative solutions, we want to hear from you. Join us and make a meaningful impact on the future of digital marketing!

**What you'll do in this role**

You’ll be part of a specific team with its own identity. In a typical workweek, you'll have a variety of tasks, including documenting new features, updating existing documents, showcasing your work, and participating in planning sessions. We prioritize your focus time by minimizing meetings, allowing you to dive deep into your work.

To support your personal growth, you'll have quarterly one-on-one meetings with your Line Manager. Our team is diverse and distributed, so asynchronous collaboration is crucial. You'll have the guidance of a Service Manager who will assist with planning and prioritization.

We take pride in the quality of our code, our delivery practices, extensive automated test coverage, and the documentation we produce. Your success in this role is defined by your ability to collaborate effectively with the team, delivering stable and sustainable outcomes. We prioritize predictability and avoid unreasonable deadlines that lead to rushing or cutting corners.

**We're looking for**

- Methods and tools: primarily Kanban and Lean
- Knowledge management: primarily maintain content to meet business needs
- Systems design: primarily understand technical system designs based on AWS, Lambda, Step Functions, EventBridge
- Programming/software development: primarily understand Python 3.8+
- IT infrastructure: primarily Terraform and CloudFormation
- Business Modelling: primarily be able to model current and desired scenarios
- User Experience Design: primarily as part of a team with an overall focus on UX design
- Native-level proficiency in US English (written and spoken)
- Experience working with developers, product, and QA professionals
- Experience managing documentation, user feedback
- Git best practices – rebase, squash, bisect
- Excellent asynchronous collaboration and communication

**How to knock our socks off**

- You are open to learning new things
- You love Borsch  

**✔ Not checking every box?**
This job looks very exciting, but you hesitate to apply because of the confidence gap? Reach out to us anyway! Beetroot is an inclusive workplace that considers all applicants. Equality is one of our core values. We're committed to providing equal opportunity and a sense of belonging for all Beetroot consultants and candidates. So let's discover together whether we could be an excellent fit for each other.