Position: Senior Business Analyst (OpenVPN Connect)
Company: OpenVPN
Category: Business Analyst
Experience required: 3y
English level: upper

These applications are an integral part of our virtual networking products and solutions and are used to create a secure OpenVPN tunnel for data networking. Critical to success in this position would be a proactive attitude and the ability to assume responsibility, take ownership of the product, and drive it to success.

**Roles and Responsibilities**
- Document user-application interaction and the various usage scenarios
- Take ownership of the project and drive the software development process through all stages of the SDLC (Software Development Life Cycle)
- Manage the specification, planning, progress, status updates, and delivery of the software product
- Lead SCRUM meetings

**Requirements**
- 3+ experience as a business analyst in telecommunications and/or security domains
- Experience in managing scrum teams
- Experience in defining requirements for mobile (iOS and Android) and desktop (Windows, MacOS) applications
- Desirable to have past experience in defining requirements for VPN applications
- Strong UX/UI experience is a plus
- Experience with User engagement and Agile methodology.

**Required skills and knowledge**
- Experience creating user stories and using Jira to manage sprints
- Experience writing technical documentation (functional and technical product specifications)
- Familiarity with RESTful services
- Good knowledge of networking, protocols, authentication, etc.
- Excellent English communication skills, both verbal and written
- Proactive and can-do attitude, ability to multitask
- Proven ability to evaluate new technologies, articulate customer insights, test, learn, and make clear analytical recommendations.
- Meet deadlines and drive results while juggling many priorities under tight timeframes.
- Strong analytical skills and data-driven thinking.
- Conceptualize improvements, translate ideas into actions, and communicate these to team members.
- Strong, effective communicator in both written and verbal.
- Self-directed but also collaborative to ideate new, creative concepts that solve and meet the needs of both users and the business.
- Have an editorial mindset and basic understanding of programming/coding and use cases.

**Our philosophy is that we are a small, closely-knit team, and we care deeply about you:**
— Unlimited paid sick leaves;
— Paid vacation 18 working days off per year + national public holidays;
— Flexible working schedule, remote or work possible;
— Great modern office space in the city center (Lviv and Kyiv);
— Working directly with colleagues from Silicon Valley and around the world;
— Team trips, certification and events compensation, medical insurance, sports, etc.

**Candidate journey:**
🤔 Recruiting screening - Tech interview (I) - Tech Interview (II) - Offer 🥳