Position: Learning and Development Specialist
Company: Master of Code Global
Category: HR
Experience required: 2y
English level: fluent

A new, exciting, opportunity has become available to join our Master of Code Global team! We are looking for an L&D Specialist to drive the processes and impact the company's growth

Master of Code Global is specializing in AI-powered conversational experiences. Founded in 2004, we are a US company with development centers in Ukraine (Cherkasy and Kyiv), and Canada (Winnipeg, Toronto, Montreal). For over 7 years, we have been working with Conversational AI and also developing an E-commerce product that is successful and growing. Master of Code implemented cutting-edge solutions that have been referenced by Facebook and Apple (integration of Apple Pay into Apple Business Chat, Agent to Chatbot bridge for Messenger, etc.)
Here at Master of Code, our vision is to make an impact on 1 billion people in the World through amazing digital communication experiences. Along this journey, we aim to create the place and team that people aspire to be a part of.
Our clients mainly come from North America, Western Europe, and the Middle East.
Moreover, we have our own conversational and e-commerce products co-developed with our partners.
Our main domains:
Conversational Applications
Web and Mobile
E-commerce

Required background and skills:
2+ years of practical L&D experience in IT sphere
Experience with Competency/Skill Matrix implementation & assessment
Should understand the difference between different technologies and areas of knowledge
Experience in Performance Management and Career Development
Being extremely organized and attentive to details, ability to manage multiple training projects simultaneously
Analytical thinking
Expected to be an entry point for all the requests for growth and think from the community cross-collaboration perspective
Be ready to reorganize existing processes to make all the activities organic and realistic
Good knowledge of external training providers in various technology stacks
English — Upper-Intermediate 

 
Responsibilities:
Establish a transparent L&D strategy and practice aligned with company culture & DNA principles
Introduce and co-own Skill Matrix and PDP as a tailored solution based on best practices and implement regular assessment activities & skills gap analysis (soft & hard skills) based on assessment
Understand company business environment and liaise with Hiring Managers & Community/Chapter Leaders to recommend and design relevant learning pathways/ training programs/PDP
Manage the implementation of all the educational processes within the company including mandatory and non-mandatory parts of onboarding, collaborating closely with the context holders
Manage the certification preparation of all kinds, supporting the defined Certification Process in the company
Build company-own educational programs where possible via engagement of internal Masters and where the necessary combination with external speakers/trainers
Coordinate individual educational master requests. Understand whether an optimum quality and budget-wise option has been chosen. Research and propose alternatives if necessary
Deliver quality training programs, using innovative techniques and technologies to enhance learners engagement and ability to learn