Position: Telecom Engineer (SMPP OR SIP protocols)
Company: MMDSmart Ltd
Category: Support
Experience required: 1y
English level: upper

Welcome to the new era of business with the messaging and calling platforms our clients ever needed for reaching their business goals!

MMD Smart is an international company that provides best solutions in communications. We cooperate with the largest telecom operators around the world so that people from different countries can call each other or send SMS. We stand behind our mission to help companies Connect. Engage. Smile.

We are expanding every day and looking for ambitious and result-oriented members to join our growing MMDSmart family.

We are now looking for a Support Engineer with knowledge of either SIP or SMPP protocols to join our team.


What you will do:

-Communicate with customers and accept inquiries via Helpdesk & Skype;
-Handle requests from members of other teams;
-Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers;
-Provide quality service to customers.

You’re a perfect match if you have:

-Fluent English;
-Advanced knowledge either of SIP or SMPP protocol;
-Experience with SIP or SMPP protocol at least 1 year;
-Russian will be a plus but is not required.


What we offer:

-Standard working time (9:00-18:00, Monday-Friday);
-Professional development: we will help your ambitions become a reality;
-Young and friendly working atmosphere with no bureaucracy;
-Flexible working format – remote, office-based or hybrid;
-Medical insurance;
-MultiSport card;
-Variety of bonuses: we pay for books you read, effective recommendations (referral bonus) and high results;
-Educational events & courses compensation, English classes with a native speaker;
-Team buildings, corporate gifts and other perks.


If you think you are a fit to our team, apply now!