Position: Middle Project Manager (Skykick)
Company: Sigma Software
Category: Project Manager
Experience required: 3y
English level: upper

**CUSTOMER**
Our customer is a Seattle-based company named SkyKick. Helping IT providers be more successful in the cloud, SkyKick plays an important role in the Microsoft cosmos. Over 20,000 IT partners in over 125 countries are accelerating their cloud businesses with our client SkyKick.

**PROJECT**
The products being developed by SkyKick and Sigma Software together are intended to support mostly small and medium businesses & organizations that are actively using the different 3rd party SaaS applications such as Zoom, Slack, WebEx, etc. as well as Microsoft 365 products.
Such organizations do not have their own Service Centers and, therefore, require some 3rd party companies called IT Service Providers (Managed Service Providers) to support them.
The idea of the products being developed is to automate the majority of activities performed by IT Service Providers.

Three main products are currently under development and business already actively use them: 
**Cloud Manager** to automate the administration of different SaaS applications & Microsoft 365 (including onboarding/offboarding activities)
**Cloud Migration** to provide the powerful and configurable migration to Exchange Online (mostly from on-premises Exchange and Google)
**Cloud Backup** to provide the tools for backup & restore of Microsoft 365 products (Exchange Online, SharePoint, One Drive, Teams)

Currently there are 3 Project Managers working for the whole account. However, the team on the Ukrainian side is growing rapidly, so we need one more Project Manager on board.

**REQUIREMENTS**
- Experience working in IT area as a PM for at least 3 years
- Experience working as a Scrum Master
- Technical background
- Experience in communication with customers
- Understanding of software development life cycle, experience in Agile
- Strong analytical and problem-solving skills
- Experience with PM tools: planning and progress tracking tools, Azure DevOps, MS Word, MS Excel
- Experience in people management practices: coaching and mentoring, team and conflict management, team motivation and team building
- Experience in requirements management
- Theory and experience in risks management

**RESPONSIBILITIES**
- Learn the project domain and the product itself
- Build, maintain, and develop trustful long-term relationships with customers
- Coordinate the development team within Sigma Software and with the client’s teammates
- Define and secure the entire Software Engineering cycle for the allocated set of projects (Customer Communications, Requirements Analysis, Architecture, Design, Implementation, Documentation, Testing, Deployment, Maintenance)
- Project risks management
- Focus the team on the result
- Monitor task fulfillment and reporting to management and customers
- Project Documentation Management
- Project Quality Assurance and Quality Management
- Management of the projects staff: tracking, coordination, and timely notification of management about the need of career growth of staff; avoiding and elimination of conflicts in the team, motivation