Position: Monitoring engineer/technical support
Company: Aspire Global
Category: Support
Experience required: no_exp
English level: intermediate

Required skills

Basic knowledge in networking
SQL knowledge
Upper-Intermediate English (verbal and written)
Ability to write technical protocols and procedures for system alerts and malfunctions — An advantage
Basic technical troubleshooting skills
Strong interpersonal and communication skills
Basic analytic skills.
Students in Computer Science/Software Engineering /Industrial and Management

We offer

High-level compensation and regular performance based salary and career development reviews;
Medical insurance (health), employee assistance program;
Paid vacation, holidays and sick leaves;
Sport compensation;
English classes with native speakers, trainings, conferences participation;
Team buildings, corporate events.

Responsibilities

The NOC (Network Operation Center) engineer is responsible for monitoring and supporting company production systems.
Escalation of the system disruptions to the technical department.
Notification of management/B2B clients about critical incidents.
High-level impact analysis of the incidents on the production environment.