Position: IT Engineer
Company: Customertimes
Category: Support
Experience required: 2y
English level: intermediate

Thank you for your interest in our company and position. Your CV will be definitely considered and in the case, if we will fit each other, our recruitment team will contact you.

What You’ll Do

- Provide technical assistance and support for incoming issues related to computer systems, software, and hardware
- Maintain performance of computer systems
- Train employees on various systems and solutions Install, modify, and repair computer hardware and software
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems
- Resolve technical problems with technological assets in office, including printers, multi-function units, projects, TVs and conferencing equipment
- Assist in setting up A/V equipment for All Hands meetings and Town Halls

Requirements:

- Desire to learn Excellent troubleshooting and diagnostic skills
- Excellent verbal and written communication skills (Knowledge of English at least Intermediate Strong)!
- Knowledge of MacOS and Windows desktop and server operating systems
- Knowledge of basic networking technology, including TCP/IP, LANs and WANs-
- Knowledge of basic computer hardware
- At least 1 year completed CS(Computer Science) studies or equivalent experience
- Knowledge of Active Directory

We offer:

- SaaS big data project which gathered a group of Middle+ and Senior devs
- Competitive market salary
- Medical insurance; compensation for sick leaves
- Unlimited paid vacations
- Long-term employment, co-founder share
- Corporate English lessons
- Opportunities for professional development and personal growth
- Cool working conditions (comfortable working place or ability to work remotely, Mac equipment, table tennis, etc)
- Office location near Pechersk metro station

Project description:

Conductor’s search and content intelligence platform helps marketers create and optimize content to improve visibility online.

The technology generates customer intent insights that lead to compelling content, increased traffic, and higher organic marketing ROI. Customizable dashboards and workflows guide marketers through the content creation process, empowering them to measure, refine, and demonstrate the effectiveness of their SEO and content marketing efforts.
In addition to its SaaS platform, Conductor offers a suite of services and support including site audits, site migrations, and managed services that empower in-house marketing teams and digital marketing agencies to drive results and put their customers’ needs first.
Conductor’s forward-thinking customers include global and emerging enterprise brands like Citibank, Salesforce, ClassPass, and WeWork.