Position: Production Specialist/Technical Support
Company: 8allocate
Category: Support
Experience required: 1y
English level: fluent

Currently, we are looking for a **Production Specialist/Technical Support** to join our team. This team is responsible for maintaining and monitoring the proprietary live trading infrastructure through which its clients trade. The new team member will play a critical role in the day to day operations of the firm.

**About the project:** the platform which is an advanced trading platform for testing, creating, and executing proprietary strategies and algorithms. With the technology’s powerful API and supporting trading tools, traders bring their algorithms quickly to the market.

**What skills/qualities are required:**
— Experience administering both Windows and Unix servers.
— Experience with Linux.
— Understanding of and experience with networking and IT concepts such as routing, subnetting, ect.
— Experience with low-latency networking is preferred but not required.
— Familiarity with automated trading systems and equity market industry is preferred but not required.
— Previous experience in software engineering and/or operational support is a plus.
— Familiarity of Python is a plus.
— English Upper-Intermediate/Advanced.
— Attentiveness to details stress resistance.

**Work Schedule and location**
Monday-Friday
— Morning shift 9:30am — 6:30pm.
— Evening shifts 12:00pm — 21:00pm.
— Night shift 2:00pm-11:00pm.

The workplace in the office is in two steps (actually less than 1 minute!) from the metro station Pecherskaya

**What responsibilities & tasks will wait for you?**
Main — Respond to clients requests, assist and troubleshoot.

**More tasks:**
— Validate broker beginning of day files and compare to exchanges.
— Search and add any new IPO to the system.
— Check and add dividends to the system.
— Start the servers on a daily basis.
— QA — test new features and clients requests.
— Onboarding of a new clients.

**Why choose us?**
— Fast-growing company — we are no longer a start-up, but still, have a “family” relationship.
— The flexibility of processes/ interactions/communications — decisions are made quickly.
— Cultural diversity — different ages (average — 28 years).
— Covering the industry from commercial aviation to fintech (different technologies, different products — no stagnation in development).

**Benefits from 8allocate:**
— We care about our team’s health, so we offer you to work remotely up to July. Stay safe!
— You’ll work in a supportive and spirited team of professionals.
— Corporate events, holidays and team buildings for your joy.
— Training and development: we have a huge library (about 500 books!) and budget for your professional development.
— People-oriented management without bureaucracy.
— Paid vacation and sick leaves.
— Relocation program: if you are from another city and want to move to Kyiv, we will be happy to help you!