Position: Online Reputation Specialist
Company: PayPro Global
Category: Marketing
Experience required: 2y
English level: fluent

We are currently looking for a competitive and confident Online Reputation Specialist to help us grow our business activities. This is a great opportunity for you to take your marketing career to the next level!
 
Location: Lviv, Ukraine
Job type: Full-time 

Your daily responsibilities will include:
Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.
Monitor trends in social media tools, applications, channels, design and strategy.
Implement ongoing education to key stakeholders to remain highly effective.
Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.
Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
Spotting opportunities to generate positive social media coverage and managing social media at events and initiatives.
Social Media listening & Online Reputation Management for prospects, new customers and booked customers as well as generating and presenting actionable insights to maintain a positive sentiment for the brand.
 
Our ideal candidate is someone who:
Has excellent communication skills in English and Russian
Is able to conduct technological analyses and research.
Has organizational abilities and good time management.
Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution.
Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios.
Enjoys a working knowledge of the blogging ecosystem relevant to the company’s field.
Displays ability to effectively communicate information and ideas in written and video format. 
 
What we offer:
$ based salary;
Benefits package: Yoga, English classes, Sport Classes, Dental Insurance and Daily Office Meals;
Comfortable office located in the city center (Shevchenko Avenue);
Mentorship and career growth opportunities;
Fully paid sickness leave;
Annual vacation of 14 working days and UA public holidays days off.
 
This is an exciting and challenging position. If you fit the above criteria and wish to have an opportunity to work with PayPro Global team, then APPLY NOW! We review all applications so expect to hear from us soon.
Confidentiality is assured!