Position: QA Lead
Company: Form.com
Category: QA
Experience required: 5y
English level: upper

We are looking for a QA Lead who will manage and leads QA Engineers in the development team. Your responsibilities will include: participate in the design and implementation of Q/A test strategies and protocols used in QA processes and ensures them, set qualify standards, building a QA group.

**Responsibilities:**
•	Set Quality standards for the QA team in various new testing technologies in the industry. This may include finding new strategies for automation testing and day to day work processes.
•	Assign various tasks to the QA engineers as per the strength of the individual.
•	Standardize QA strategy, processes, documentation, and systems used by the QA team in effort to achieve scalable team growth and auditable work delivery.
•	Reviewing status reports from QA team and taking appropriate actions accordingly.
•	Act as the point of escalation for the project delivery issues in pre-sale, delivery, and support phases to clients and internal teams as required.
•	Sending crisp and clear status to the higher management.
•	Work with the development team to ensure that the quality engineers get apt support like automation hooks or debug builds wherever and whenever possible.
•	Work on project tasks together with QA team.
•	Oversee and manage QA team personnel to successfully achieve:
o	hiring and personnel development;
o	balance resource utilization and project assignments;
o	team training;
o	conduct regular 1:1s and quarterly performance reviews with QA Engineers;
o	measure and drive continuous improvements around QA metrics;
o	drive adherence to company practices and policies (i.e. timesheet submission);
o	Ticket management for tracking and managing work, defects, etc. (i.e. JIRA, Confluence).

**Qualifications and Skills:**
•	5+ years of commercial experience as a QA engineer (in a software company).
•	2+ years of leadership experience (3+ people).
•	Excellent theoretical and practical knowledge of QA approaches and testing principles.
•	Experience in WEB/Mobile and API testing.
•	Experience in managing test automation tasks.
•	Knowledge of multiple test types and ways of organizing them in the process of testing various applications.
•	Experience with a bug tracking system and test case/test management software.
•	Experience in creating/managing test documentation (RTM, test strategy, test plans, test cases, etc.).
•	Good written and spoken English (at least B2 level, will be a necessity to have a call with native speakers).

**Will be a plus:**
•	Basic knowledge of automation tools or Java/JS languages.