Position: BSS/OSS Architect
Company: REW Consulting Services
Category: Lead
Experience required: 3y
English level: upper

REW Consulting Services successfully serves customers for more than a decade already. “REW Technology” concentrates on solutions design and implementation for various business needs for companies of mid to big sized companies.
Basic principles used on daily basis and which have an impact on all company operations are:

Automate software engineering routines via automation – Test Automation, CI / CD implementation, reusable and easy to extend software architecture
Security in mind. Utilizing DevSecOps principles, proper software architecture and engineering best practices.
Design-Implement-Try-Evolve loop. Utilizing Agile development principles delivering products production-ready MVP, incorporating feedbacks from fields, adjust the solution and implement new features
“REW Technology” is open to approach past Bootcamp and work from anywhere that allows team members to choose a workplace that suits their needs in the best way. Company organizational structure as flat as possible with minimal bureaucracy overhead.


Summary
This position will provide architectural leadership, strategic direction, and vision for Syniverse’s Business Support Systems (BSS) and Operational Support Systems (OSS) enterprise architecture and application portfolio. As a member of the global Enterprise Architecture team, this role will collaborate with the IT and Business stakeholders as well as upper management to drive the digitization of end-to-end Fulfillment and Assurance business processes and technology solutions.

Principal Duties and Responsibilities

Lead technology architecture & design with a focus on Business Support Systems (BSS) i.e., CRM, CPQ, Order Management, Product Catalogue, Billing, Business Process Management (BPM), and Service Assurance Customer Care, Service Request, Ticketing, C360, domains
Provide technical leadership for BSS/OSS governance programs, projects, and activities
Participate in the requirements analysis, process definition, solution architecture, and design of solutions
Analyze, interpret and translate business requirements into rigorous business and system requirements
Facilitate workshops with stakeholders to determine and define appropriate solution architecture and design
Identify and quantify risks, exposures, and vulnerabilities across many platforms
Complete estimation, risk analysis and progress tracking for related project deliverables
Collaborate with Syniverse domain architecture leads to identify effective solutions and synergies across the portfolio
Participate in technology and vendor selection, RFPs, POCs, and the contract and vendor management process
Experience Requirements

10+ years of experience in a large-scale telecom software development or technology delivery
5+ years demonstrating the ability to produce, manipulate, implement, or enhance enterprise architectures; develop concepts, roadmaps, principles, and effective strategies
Expert BSS/OSS architecture capabilities and familiar with industry applications and tools:
TMForum eTOM, TAM, SID Framework and modeling
IT4IT, ITIL & ITSM Digital enterprise and IT driven Service Management
Business Process Improvement (Lean, 6 Sigma)
Designing and building Products & Service catalogs
Modern dev stack and API-driven architectures
OSS/BSS Transformation
Strong understanding of classic, Agile, and DevOps development methodologies, as well as agile scaling approach and technical portfolio management
Strong communication skills; Ability to present technical, complex concepts clearly at all levels of the organization and lead stakeholders to consensus
Demonstrated thought leader, change agent, and solutions creator
Bridge business, IT, and customer experience to create solutions that delight our customers and employees
Experience migrating legacy infrastructure to the cloud, and designing E2E telecom or global enterprise BSS/OSS
Demonstrated ability to manage multiple priorities
Committed to quality and great customer experience
Demonstrated perseverance and flexibility
Strong analytical, business logic and problem resolution skills
Strong indirect leadership skills, including conflict resolutions
Experience working with geographically distributed teams