Position: DesignOps specialist
Company: PandaDoc
Category: Design
Experience required: 2y
English level: upper

As a member of the Product Design team, you’ll partner with talented designers and design leaders to solve users’ problems and revolutionize document management.

In this role, you will:
* Streamline operational efficiencies. Improve design team processes by easing collaboration between designers, product managers, and engineers.
* Drive design team growth. Enable healthy growth by building processes and tools to empower recruitment, onboarding, and training. Facilitate team-building events to improve team cohesion, fulfillment, and happiness.
* Measure quality and impact. Shape and monitor metrics to measure the team's impact and production, both internally and externally.
* Shape culture and advocacy. Evangelize design culture by always putting the user first. Advocate for the importance of our design system within the company, and promote PandaDoc's digital ecosystem.

This role will report to the VP of Product Design.

About you:
* Over 1 year of product or design operations experience
* A passion for process and design systems
* A healthy obsession with automation and efficiency
* Proactive about sharing ideas for improvement
* Strong communication skills through presentations and written documentation, with a high level of English proficiency (B2-C1)
* Empathetic, accessible, and education-minded—you enjoy explaining and sharing your work

Nice to have:
* Experience as a product designer—or as a project manager collaborating closely with a design team—while working in design systems
* Coda expertise
* An understanding of common design process concepts and how they can be smoothly integrated into the overall product process
* Expertise in measuring design impact

Tools
* Google Workspace primarily as an email, calendar, and storage solution
* Coda for our internal documentation: processes, checklists, playbooks, etc.
* Slack and Zoom for communication
* Miro for collaboration
* Jira for task management
* Progression for career growth
* Figma for crafting beautiful designs
* Any other tools you think would be valuable for us

Hiring Process

Prepare your CV/résumé and work samples, then apply here. We’ll ensure we’re a solid match for each other by setting you up to:
1. Meet with our recruiter
2. Interview with our VP of Product Design
3. Present a project review or case study review to our team members
4. Receive a formal offer 🎉