Position: HR Partner
Company: Customertimes Corp
Category: HR
Experience required: 2y
English level: upper

**Job Responsibilities:**

Onboarding process:
• Conduct the induction for newcomers
• Share welcome information and support in receiving working accesses
• Act as a communication link for manager and the newcomers
• Support the finalization of probation period: check with manager, support in gathering feedback from team members

Career development, Trainings, Performance:
• Own the performance review process
• Initiate the start of the performance review, follow-up on progress, finalize in the set deadlines
• Follow up on the results of performance review (identify top performers, key people, low performers)
• Consult direct managers about PDP creation for a team member
• Consult managers and work with employees on conflict management
• Act as a career track advisor
• Support the training and knowledge-sharing activities for employees, collaborate with L&D specialist
• Create and conduct the learning programs, presentations, workshops for employees (about perf. management, development, support in department town halls etc.)

Employee Retention:
• Create risk assessment for each employee and proactively identify departure risks and contingency options
• Monitor the team health, collaborate with direct manager to keep track of it
• Together with Line Managers develop and implement preventing measures for employee leaving
Turnover & exit management:
• Track TO KPIs, conduct exit interviews and retention discussions
• Centralize information from exit interviews and share it with HR Head and Management for a future action plan

C&B:
• Together with Line Managers work on increases for employees considering the performance & grading results
• Support Line Managers in budget planning

Daily HR operations:
• Consult employees about leaves, benefits, and other perks
• Inform HR Ops about organization changes
• Share the changes with HR Ops for further reflection in HRIS

Policies:
• Create and implement the local HR policies that are aligned with company strategy (e.g. vacations, trainings, resignation etc)
• Translate global policies into local specifics

Engagement & corporate culture:
• Together with managers develop or/and adapt an approach to individual and team engagement
• Roll of the corporate culture for employees, act as a role model for them

**Requirements:**
• Proven experience as HR Business Partner in corporate environment (2+ years)
• University degree in HR, Psychology, Business Administration, or related field
• Upper-Intermediate English, written and spoken
• Ability to diagnose issues in a qualitative and data-driven approach
• Ability to provide coaching, feedback, and facilitation
• Ability to make an impact, persuade and build trust with both employees and business leaders
• Hands-on attitude
• Experience in IT domain (as a plus)

**We offer:**
- Regular compensation package reviews
- 20 days of paid vacation, 15 paid days of sick leave with a doctor’s note, and 5 working days of paid sick leave without a doctor’s note
- Medical insurance coverage for employees, plus an option for family insurance coverage at a corporate rate
- Support for participation in professional development opportunities (webinars, conferences, trainings, etc.)
- Regular team-building opportunities, as well as bi-annual company-wide events
- Flexible work environments, including in-office, remote, or hybrid, based on employee preference and manager approval