Position: Customer Success Manager (DeckRobot)
Company: Flyer One Ventures
Category: Support
Experience required: 2y
English level: upper

Currently, we are looking for Customer Success Manager for the product company DeckRobot.

DeckRobot has a proven product-market fit. We work with large Enterprise clients in 26 countries, 4 continents, and have HQ in San Francisco and Sales Offices in London and New York.

We have a unique product with daily use and a target market of 1 billion users. We aim to become the global market leader in 2022.

Requirements:

- Strong communication in English - other languages would be a plus
- Understanding the International Enterprise sales approach and SaaS model
- Experience working with the international market - will be a plus
- Desire to develop in an ambitious team with a cool product

Responsibilities:

- Conducting high-quality onboarding for DeckRobot clients
- Collecting feedback from users of our product during the onboarding process
- Monitoring metrics on product usage and entering data in the Power BI

Benefits:

- Attractive remuneration
- Great opportunity for career development
- Remote work is possible even after the quarantine or coworking office place in a city of your choice
- No-bullshit culture, zero politics, unlimited career growth opportunities