Position: Customer support (administrative work)
Company: Agiliway
Category: Support
Experience required: no_exp
English level: upper

Responsibilities:

Manage customer relations through various channels: Phone, email, text, social media, live chat, etc.
Improve upon our written systems and process manuals
Schedule appointments
Create basic reports (reports on weekly tasks, deliverables, sales)
Provide new suggestions for the company
Research and personal assistant tasks
 

Requirements:

Excellent English communication and writing skills
German is a big plus
Customer service experience
Strong organizational skills
Critical thinking skills
Ability to work effectively with minimal supervision
Ability to learn quickly and multitasking
Ability to meet deadlines
 

We propose friendly working conditions with competitive compensation and benefits including:

Comfortable working environment
Friendly team and management
Competitive salary
Regular performance-based compensation review
Flexible working hours
100% paid vacation, 4 weeks per year
100% paid sick-leaves
Corporate and team building events
Internal training for personal development