Position: Senior Business Systems Analyst
Company: Svitla Systems
Category: Business Analyst
Experience required: 5y
English level: upper

Our client is a software company headquartered in Tampa, Florida, with offices in California, Illinois, and Switzerland. They develop and maintain the leading catalog data syndication platform for in-store kiosks and tablets that enable retailers to display an extended aisle of products, no matter the size of their showroom. Powerful integrations allow retailers to directly connect their POS software, eCommerce websites, and their sales & marketing automation platforms. The client supports thousands of retailers and brands around the globe seven days a week. The client improves the commerce experience by connecting brands, retailers, and consumers through beautiful, intelligent software.
The Business Systems Analyst reviews, analyzes and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives and creates system specifications that drive system development and implementation. This role is the liaison between IT and users and requires business and technical expertise.

**Requirements:**
- Minimum of 5 years of related work experience as part of a Software
- Engineering team or as Technical Writer.
- Ability to read and understand source code in Python and/or JavaScript.
- Familiarity with the SDLC and software development.
- Experience with Agile/Scrum methodology.
- Excellent written skills in English.
- Excellent research skills - the ability to research technology, customer needs, and industry trends.
- Ability to work well within a team environment and under pressure.
- High attention to detail.
- Process driver with a “Get it done” attitude.
- Valid phone and email etiquette.
- Effective listening and customer service skills.

**Responsibilities:**
- Review, analyze, and evaluate user needs to create systems solutions that support business strategies.
- Document system requirements, define scope and objectives, and create system specifications that drive system development and implementation.
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Contribute to and maintain the information architecture.
- Participate in Scrum ceremonies and actively contribute to SDLC.
- Research information using available internal and external resources.
- Perform other related duties as assigned.

**We Offer:**
- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Annual performance appraisals.
- Flexibility in workspace, either remote or in one of our development offices.
- Comprehensive medical insurance including dental and massages.
- Sport reimbursement program for onsite and online activities.
- Support of a healthy lifestyle, compensation for running events.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- Personal loan budget available for long-term personnel.
- 20 vacation days, 10 national holidays and sick leaves.
- Maternity leave policy and family days off.
- Full compensation for conferences, courses, English classes.
- Free webinars, meetups and conferences organized by Svitla.
- Gifts for birthdays, New Year, anniversaries, children and more.
- Fun corporate celebrations and activities, regular lectures on various topics.
- Awesome team, friendly and supportive community!