Position: Account Manager
Company: IT Svit
Category: Other
Experience required: 1y
English level: upper

Hey there!

IT Svit is expanding its Sales team and invites an Account Manager to join us.

We are experts in providing DevOps and System Administration services. We work on the most complicated projects and successfully implement them. 

Our goal is to provide our clients with the most  up-to-date technological solutions, to help them reach their project goals and to ensure maximum reliability of the software delivery process.

Caring about the client, understanding his/ her needs, developing trusting and long-term partnership relations - this is what we expect from the Account Manager. 

What you should know about us:

- IT Svit more than 18 years successfully cooperates with well-funded startups and mid-size businesses, helping them in product development and DevOps-engineering.
- During this time we have successfully implemented more than 1000 projects of different complexity.
- We are working with clients from all over the world, most of them are from North America, Europe and United Kingdom.
- International rating agency Clutch has included us in the TOP 10 of the leading DevOps services providers worldwide and among the leaders of IT Outsourcing market in Ukraine.

Our plans - steady movement forward and more achievements.

Sounds great, isn't it? 

Check the requirements below and send us your CV as soon as possible :)

 We will be glad to see you as a part of our team!

**Requirements:**

- Minimum 1 year of experience in an in a similar position, preferably in an outstaffing or staffing industry would be a plus;
- High attention to detail and excellent organizational skills;
- High communication skills;
- Commitment to long-term and quality results;
- Positive approach with strong problem-solving skills and an interest in learning;
- Experience with project management tools;
- Speaking and writing English at Upper-Intermediate level;
- Understanding of sales concept;
- Ability to calculate basic sales figures, work with figures;
- Experience with CRM.

**Will be plus:**

- Understanding of DevOps technologies;

**Responsibilities:**

- Developing trusting relationships with clients;
- Cross-sales and up-sales;
- Close co-operation with current clients for potential expansion and increased sales;
- Ensuring on-time delivery of solutions in accordance with the needs and goals of clients;
- Realization of set KPI's, increasing the ROI of the company;
- QBR with clients and meeting with clients to present services, build strong relationships and solve problems;
- Assisting with complicated client requests or solving problems and disputes when necessary;
- Preparing monthly reports for client accounts and co-operating with the finance team to ensure accurate and timely billing.

**We offer:**

- Сompetitive salary in $;
- Team of motivated professionals;
- Remote and flexible work;
- Paid vacation and sick leaves;
- 20 business days of vacation;
- Regular online company events with a chill atmosphere and board games.