Position: Atlassian Administrator
Company: Master Of Code Global
Category: Other
Experience required: 3y
English level: fluent

- 4+ years Atlassian administration experience
- Strong analytical skills
- Excellent experience in JIRA workflow configuration
- Knowledge of Atlassian JIRA API
- Experience with DB (writing SQL queries)
- Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
- Ability to work in a dynamic agile environment
- Must have a strong work ethic with good time management skills
- High communication skills, work experience in global companies and a desire to function in a team-based environment
- BSC degree in Computer Science, a related field or equivalent experience

Preferred/Nice to have skills:

- Schemes (permissions, notifications, etc.), behaviors and custom field configuration
- Experience in Scriptrunner for JIRA
- Experience with ServiceNow administration

Responsibilities:

- You will partner with various teams across the organization to help them gain visibility on their work.
- You will be responsible for attending regular team meetings to understand our ongoing projects and how you can help from a Jira and Confluence perspective. Additionally, you’ll work with our Atlassian reseller to purchase additional add-ons based on the needs of your projects.
- You will manage the ServiceNow platform ( used for technical support and development)
 

Below is a list of projects we recently accomplished to give you an understanding of the kind of work you can expect:

We migrated Jira and Confluence Data Center to the AWS Cloud
– Your role in this project would be to test the installation led by our infrastructure team. This means you would create a test plan and ensure that all add-ons and basic functions worked correctly after the migration.
We standardized all of our projects to standardized workflows (project in progress)
– Your role in this project would be to collaborate with various LivePerson engineering teams to understand our most standardized workflow we can implement. We migrated all of our existing projects to the use the new workflows and remapped all issue types to the new workflow scheme.
We onboarded a new team to Jira
– It’s not just engineers that use Jira and Confluence teams across the organization use the tool. Your role in this project would be to collaborate with the team, understand their requirements, and build out a new project for them to use. You would perform the training and handover to ensure the team can leverage the tool effectively.
Re-organized groups, set permissions, and standardized workflow names
– Your role in this project would be to identify how we can segment permission sets across the organization and create clarity for other Jira admins on how to assign users to groups.
 

Reporting:

The role reports directly to the Client’s Head of Operations (Israel based) and MOC’s General Manager.