Position: Senior SL3 Support
Company: Luxoft
Category: Support
Experience required: 2y
English level: upper

Responsibilities:
The successful candidate will be part of a team that will perform the following duties and responsibilities on a day-to-day basis:
• Participate in the release planning and delivery.
• Proactively monitor systems to identify performance and availability issues.
• Coordinate with the technical points of contact to migrate services and data.
• Identify and implement technologies that allow for appropriate automation of services.
• Operate in an environment that requires confidentiality of information.
• Update existing infrastructure to the latest version applications.
Mandatory Skills Description:
• 2+ experience in SL2-SL3 role
• Experience providing technical assistance to developers and other IT personnel to facilitate utilization/maintenance of new and existing systems.
• Demonstrated ability to communicate complex technical matters, both verbally and in writing.
• Experience in analysing existing and writing new SQL queries.
Nice-to-Have Skills:• Experience diagnosing and troubleshooting software and other network and system problems.