Position: Technical writer
Company: Kiana
Category: Technical Writing
Experience required: 1y
English level: upper

Requirements:

Proven working experience in technical writing;
Basic understanding of SDLC and software development;
Excellent written and spoken skills in English;
Ability to quickly grasp complex technical concepts and make them easily understandable for the end user;
Ability to deliver high-quality documentation;
Strong working knowledge of industry tools, including those of graphic design;
Familiarity with a markup language (HTML);
Working experience with YouTube studio would be a plus.
Responsibilities:

Work closely with SMEs to obtain an in-depth understanding of the product and documentation requirements;
Write easy-to-understand and helpful UI text;
Produce high-quality documentation, including user guides, installation and configuration manuals, release notes, etc.;
Deliver training material and tutorials to speed up the user’s learning curve, including video guides, How-Tos, etc.;
Maintain the company’s existing technical documentation.
What we offer:

High and scaling salary;
21 working days of paid vacations;
Paid sick-leave;
Comfortable office location.
Who are we? Kiana cloud-based software and patented device detection enhance physical security, optimizes operations, and deliver proximity solutions for businesses worldwide. Corporate campuses, event venues, transportation hubs, and shopping malls use Kiana’s real-time remote awareness platform to strengthen physical safety and security and understand visitor behavior. Founded in 2013, Kiana Analytics is a fast-growing GDPR-compliant company with offices in Silicon Valley, Germany, and Ukraine.

Project description: The Kiana XPRT project covers the area of security management, space utilization, operations analytics, health & wellness management, visitor management, intelligent asset management, indoor localization based on access points, Bluetooth low-energy beacons, and ultra-width band tags. The product is designed as a web-based application using Google cloud services.