Miracle-dz/UniFAR-FTUs huggingface dataset:
Customer Relationship Management (CRM) Practices towards Customer Brand Engagement: Evidence from the Hotel Industry in Sri Lanka

Customer Relationship Management (CRM) practices and its effects on Customer Brand Engagement (CBE) are an emerging trend in many industries including the hotel industry. Therefore, the main objective of this study is to examine whether there is a relationship between customer relationship management practices and customer brand engagement in the Sri Lanka hotel firms. The population is senior and middle managers of the hotel industry with a sample comprised of 183 managers. The data was gathered using a structured questionnaire and analyzed using Structural Equation Modeling (SEM) techniques. The key findings of the study showed that customer relationship management practices are significantly related to customer brand engagement in hotel industry of Sri Lanka and consequently, customer relationship management can be utilized as a tool to enhance customer brand engagement in the hotel firms in Sri Lanka. The findings further depict managerial implications and opportunities for future research in the same area.
Critical Success Factors in ERP Implementation : A Review

: The fundamental motivation behind the paper is to complete a survey of ERP Papers to discover what are the basic achievement factors in ERP usage. In this manner, the goal of the paper is to contemplate the survey papers and discover the basic achievement factors in ERP execution. Research discoveries of the paper: While executing this ERP in an enterprise(s), it is discovered that there are clearly some of the factors which should be addressed.5 papers were evaluated for CSF's and concentrated top to bottom. These CSF's are specified as Table. While executing ERP a portion of the basic issues are there which influences the effective ERP usage which have been examined underneath through some examination papers and closed beneath.
EFEK MEDIASI MARKET ORIENTATION PADA HUBUNGAN ANTARA ENTREPRENEURIAL ORIENTATION DENGAN BUSINESS PERFORMANCE (STUDI KASUS PADA UMKM SEKTOR INDUSTRI MAKANAN DAN MINUMAN DI KABUPATEN WONOSOBO)

Penelitian ini bertujuan untuk membuktikan pengaruh entrepreneurial orientation terhadap business performance dengan market orientation sebagaivariabel intervening. Sampel dalam penelitin ini adalah pelaku UMKM sektor industri makanan dan minuman di Kabupaten Wonosobo sebanyak 100 UMKM. Teknik analisis data menggunakan Sobel test. Hasil penelitian menunjukkan bahwa Entrepreneurial orientation berpengaruh positif terhadap business performance (H1 diterima). Hal ini menunjukkan bahwa orientasi seorang wirausaha akan menentukan kinerja usahanya. market orientation berpengaruh positif terhadap business performance diterima (H2 diterima). Hal ini berarti UMKM yang berorientasi pasar akan meningkatkan kinerja usaha. Entrepreneurial orientationberpengaruh positif terhadap business performance yang dimediasi oleh market orientation (H3 diterima). Hal ini berarti orientasi wirausaha akan menentukan orientasi pada pasar yang berakibat pada meningkatnya kinerja usaha.
Financing resource recovery and reuse in developing and emerging economies: enabling environment, financing sources and cost recovery

Resource recovery and reuse (RRR) of domestic and agro-industrial waste has the potential to contribute to a number of financial, socioeconomic and environmental benefits. However, despite these benefits and an increasing political will, there remain significant barriers to build the required up-front capital which is discouraging private sector engagement. A systematic analysis and understanding of the enabling environment, public and private funding sources, risk-sharing mechanisms and pathways for cost recovery can help to identify opportunities to improve the viability of RRR solutions. This report looks at regulations and policies that remove disincentives for RRR, public and private funding sources for capital and operational costs, risk mitigation options through blending and structuring finance, and options for operational cost recovery.
C-kit gene mutation in human gastrointestinal stromal tumors.

AIM To investigate the significance of c-kit gene mutation in gastrointestinal stromal tumors (GIST). METHODS Fifty two cases of GIST and 28 cases of other tumors were examined. DNA samples were extracted from paraffin sections and fresh blocks. Exons 11, 9 and 13 of the c-kit gene were amplified by PCR and sequenced. RESULTS Mutations of exon 11 were found in 14 of 25 malignant GISTs (56%), mutations of exon 11 of the c-kit gene were revealed in 2 of 19 borderline GISTs (10.5%), and no mutation was found in benign tumors. The mutation rate showed significant difference (chi2=14.39, P<0.01) between malignant and benign GISTs. Most of mutations consisted of the in-frame deletion or replication from 3 to 48 bp in heterozygous and homozygous fashions, None of the mutations disrupted the downstream reading frame of the gene. Point mutations and frame deletions were most frequently observed at codons 550-560, but duplications were most concentrated at codons 570-585. No mutations of exons 9 and 13 were revealed in GISTs, Neither c-kit gene expression nor gene mutations were found in 3 leiomyomas, 8 leiomyosarcomas, 2 schwannomas, 2 malignant peripheral nerve sheath tumors, 2 intra-abdominal fibromatoses, 2 malignant fibrous histiocytomas and 9 adenocarcinomas. CONCLUSION C-kit gene mutations occur preferentially in malignant GISTs and might be a clinically useful adjunct marker in the evaluation of GISTs and can help to differentiate GISTs from other mesenchymal tumors of gastrointestinal tract, such as smooth muscle tumors, schwannomas, etc.
Electric Vehicles – Personal transportation for the future

Plug-in EVs are being heralded as a step towards acceptance of pure EV’s. However concerns remain regarding uptake by consumers, in terms of range anxiety and economic operation. These concerns are mitigated if energy can be transferred to the vehicle while it is moving, but there are implications in terms of the highway infrastructure required without restricting a vehicle’s freedom to move while providing power over air-gaps in excess of 200mm. Such flexibility brings with it problems that are not normally inherent in stationary systems where electronic alignment may be employed to control magnetic coupling. The system must cope with variances as seen by both the power supply and the EV, while ensuring that the power receiver is compatible with both stationary and roadway systems. This paper discusses recent developments in wireless charging infrastructure for EV’s and describes systems that may be suitable in future. As vehicles operate on the Grid they will constitute a substantial load that must be managed. A solution is presented here at little infrastructural cost such that the Grid, ‘on load’ has better power quality than ‘off-load’.
Social factors predictive of social integration for adults with brain injury

Abstract Introduction: Individuals with acquired brain injury (ABI) may not only struggle with physical and cognitive impairments, but may also face challenges reintegrating into the community socially. Research has demonstrated that following ABI, individuals’ social networks tend to dwindle, support may decline, and isolation increases. This study examined factors impacting social integration in a community-based sample of 102 individuals with ABI. Methods: Potential predictors included emotional support, instrumental support, problem solving confidence, and approach–avoidance style (AAS) of problem solving, while controlling for age, gender, education, and time since injury. Hierarchical regression was used to analyze whether these factors were predictive of social integration. Results: The final model accounted for 33% of the variance in social integration outcomes. Results demonstrated that emotional support was initially a significant predictor; however, when controlling for emotional support the variance in social integration was better accounted for by social problem solving – specifically, AAS. A follow-up mediation analysis indicated that the relationship between social problem solving (specifically, AAS) and social integration was partially mediated by emotional support. Conclusions: This suggests that for individuals with ABI, a tendency to approach rather than avoid social problem solving issues is a significant predictor for social integration both directly and indirectly through its association with emotional social support. Implications for Rehabilitation Both instrumental and emotional social support should be assessed in patients with acquired brain injury (ABI), ensuring that emotional needs are met in addition to the more obvious instrumental needs. Barriers to problem solving for people with ABI may limit optimal social integration; thus, assessment and intervention aimed at increasing AAS are recommended. To enhance the social integration outcomes of people with brain injury, strength-based psychosocial rehabilitation should optimally balance an individual’s abilities with areas requiring compensation, focusing on how to approach rather than avoid problems as well as strategies to cultivate emotional social support.
Who Reacts to News?

We show that the positive relation between firm-level cash-flow news and institutional ownership documented by [Cohen et al., Journal of Financial Economics 66, 409–462. ] is mostly driven by short-horizon investors. Short-term institutions trade to incorporate cash-flow related information into prices and potentially reduce under-reaction to cash-flow news. In contrast, long-term institutions are more sensitive to discount-rate news, consistent with the idea that their strategy is to realize the long-term expected returns and that they care more about changes in their opportunity set. Our results support the premise that short- and long-horizon institutions are potentially trading with each other based on their opposing preferences for news.
Auditor characteristics and the issuance of going concern opinion

Auditor should issue Going Concern audit opinion (GC opinion) when there is doubt about the ability of client to continue operation in the next one year, according to International Standard on Auditing 570 (ISA 570). However, in the context of Malaysia auditors tend to issue GC opinion to a small number of financially distress companies only. This situation motivates this study to investigate the effect of three auditor characteristics namely specialization, switching and remuneration on the possibility of GC opinion issuance. The study found significant positive relationship between the amount of auditor remuneration and the issuance of GC opinion. This might be due to operational aspect of auditing as before auditors issue any non-unqualified opinion report they have to conduct additional substantive test, documentation and discussion and negotiation with clients.
A study on the reducing of cogging torque of IPMSM

Recent the electrical machines for electric home appliances require several design points such as compact size, high torque density, high efficiency and noise reduction and so on. In this paper, inner rotor type of IPMSM (interior permanent magnet synchronous motor) is designed focusing on improving efficiency and power factor and reducing cogging torque and size to improve characteristics for washing machine. Experimental results show that the proposed design is very effective in suppressing the characteristic of an IPMSM.
Treating hyperhidrosis

Physiological sweating from cutaneous eccrine glands maintains normothermia and skin hydration. Properly hydrated palmar skin contributes to the effectiveness of normal grip and permits tasks such as turning the pages of the BMJ . Hyperhidrosis is unphysiological and excessive sweating, which squanders water and electrolytes without compensatory cooling from the latent heat or enthalpy of evaporation. It affects about 1% of the United Kingdom population. What help can be offered to patients with this disabling condition? Hyperhidrosis commonly affects the palms of the hands, the soles of the feet, or the armpits, but in a small number of patients it occurs over the whole body surface. In most patients palmar and/or axillary hyperhidrosis is the major problem, and it is freedom from sweating in the hands or armpits that they seek. In some patients hyperhidrosis affects only the hands or armpits or soles of the feet. Patients with palmar hyperhidrosis have a slippy grip and a cold wet handshake, and their sweat drips into computer keyboards, wets paper, and smudges ink. Exuberant axillary and plantar hyperhidrosis stains and damages clothing and shoes. Eccrine sweat is initially odourless, but patients are embarrassed and inconvenienced by having …
The impact of using kiosk on enterprise systems in service industry

The hospitality industry services many types of travellers. Each of them needs to be analysed differently in order to accurately determine their respective service quality attributes and customer delight. The effective and efficient enterprise information systems (EISs) play a significant role in traveller’s experience and in the competitive advantages that hotels can gain. For this study, self-service kiosks and guest service agents as part of hotel’s EISs are used to investigate the impact each has on the experience of business and leisure travellers. This study provides empirical results that further investigate how to improve the service quality for both types of travellers during the registration process. This process is the first physical interaction between the travellers and the hotel. Any problem in registering would generate a long-lasting negative first impression on the travellers, thus diminishing the customer delight. In the light of our findings, this study will contribute to the effective and efficient design of self-service kiosk systems, hotel’s EISs, and improved front office management to better accommodate the specific needs of both types of travellers.
Integral method for numerical simulation of MRI artifacts induced by metallic implants

Numerical simulation is a valuable tool for the study of magnetic susceptibility artifacts from metallic implants. A major difficulty in the simulation lies in the computation of the magnetic field induced by the metallic implant. A new method has been designed and implemented to compute the magnetic field induced by metallic objects of arbitrary shape. The magnetic field is expressed pointwise in terms of a surface integral. Efficient quadrature schemes are proposed to evaluate this integral. Finally, the method is linked to an artifact reconstruction model to simulate the images. Magn Reson Med 45:724–727, 2001. © 2001 Wiley‐Liss, Inc.
Turnover in the Alps: an mRNA perspective. Workshops on mechanisms and regulation of mRNA turnover.

Introduction The control of messenger RNA turnover is increasingly being recognized as having a crucial role in the regulation of gene expression (Wilusz & Wilusz, 2004). The stability of mRNAs is known to vary during development and also in response to environmental factors, such as cell stress and pro-inflammatory stimuli. Once exported from the nucleus, most mRNAs are relatively stable in the cytoplasm (with half-lives >10 h in mammalian cells); however, a subset of mRNAs decays rapidly (with half-lives between
Multi-stakeholder enquiry for securing e-Business environments : a socio-technical security framework

Increasing the security of e-Business is best achieved by considering the environment in which e-Business applications need to be implemented and used; this implies that e-Business should be viewed as a complex socio-technical system with three interconnected and interacting elements: stakeholders, enabling technology, and business processes. This multiple perspective has rarely been captured by previous studies of e-Business security which perceive security from a narrow, single-sided technical view. This thesis argues that the predominant technical security approaches consider neither the multifaceted nature of e-Business security nor the requirements and influences of the various stakeholders involved in its context. In Jordan e-Business adoption is still in its early stages and is gaining the attention of several parties. Therefore, the primary approach in this research is an interpretive stakeholder analysis in which notions of a socio-technical perspective are employed as required in order to develop a conceptual framework for better understanding of e-Business security in the context of Jordan. In other words, an interpretive approach has been adopted as a mean of inquiry aiming at developing a holistic understanding of e-Business security in relation to its context as well as considering all the stakeholders in the problem area. This methodological choice was influenced by three factors: the nature of the research problem, the researcher's theoretical lens, and the degree of uncertainty in the study environment. Consequently, four major stakeholders were identified and their security implications were explored. The study's findings provide rich insights into the security of e-Business by identifying and interpreting the roles, the perceptions, and the interactions of several groups of security stakeholders. The theoretical contributions include: an explanatory framework of organisational, legal, human and technical factors affecting security in e-Business environments which was developed by employing an inductive stakeholder analysis as well as the identification of several organisational aspects, such as governance, communication, power conflict, awareness, and resistance to change, and their relationships to security as well as their practical implications at individual, organisational, and national levels. Additionally, the findings provide insights into the customers' side of the security problem and explain its relationships with other stakeholders, including government, business and technology providers. This is a sound practical contribution which can help these stakeholders to design better security approaches based on a deeper understanding of customers' security requirements.
Controlled HID Lamp-Ballast Interaction for Low-Frequency Square-Wave Drivers

High intensity discharge lamps are typically operated at low frequency to avoid damage from acoustic resonance. Accordingly, an electronic ballast normally comprises a buck converter to control the lamp current magnitude and a full-bridge to commutate the lamp current at a low frequency. In such a system, the negative dynamic lamp characteristic may interact with the power electronic driver may give a poorly damped response, sometimes resulting in an oscillatory lamp current. Furthermore, lamp aging and reduced power mode operation both tend to increase re-ignition voltage overshoot, which in turn may lead to reduced lifetime, or prematurely extinguishing lamps. In the present paper, a procedure for obtaining the small-signal dynamic characteristics of metal halide lamps is proposed. Using this dynamic model, the lamp-ballast interaction is simulated and analyzed. A fuzzy-logic control method is presented to cope with nonlinear behavior and improve the lamp-ballast performance. The simulation results are verified with practical measurements on a laboratory prototype
Inclusion of brain volume loss in a revised measure of ‘no evidence of disease activity’ (NEDA-4) in relapsing–remitting multiple sclerosis

Background: ‘No evidence of disease activity’ (NEDA), defined as absence of magnetic resonance imaging activity (T2 and/or gadolinium-enhanced T1 lesions), relapses and disability progression (‘NEDA-3’), is used as a comprehensive measure of treatment response in relapsing multiple sclerosis (RMS), but is weighted towards inflammatory activity. Accelerated brain volume loss (BVL) occurs in RMS and is an objective measure of disease worsening and progression. Objective: To assess the contribution of individual components of NEDA-3 and the impact of adding BVL to NEDA-3 (‘NEDA-4’) Methods: We analysed data pooled from two placebo-controlled phase 3 fingolimod trials in RMS and assessed NEDA-4 using different annual BVL mean rate thresholds (0.2%–1.2%). Results: At 2 years, 31.0% (217/700) of patients receiving fingolimod 0.5 mg achieved NEDA-3 versus 9.9% (71/715) on placebo (odds ratio (OR) 4.07; p < 0.0001). Adding BVL (threshold of 0.4%), the respective proportions of patients achieving NEDA-4 were 19.7% (139/706) and 5.3% (38/721; OR 4.41; p < 0.0001). NEDA-4 status favoured fingolimod across all BVL thresholds tested (OR 4.01–4.41; p < 0.0001). Conclusion: NEDA-4 has the potential to capture the impact of therapies on both inflammation and neurodegeneration, and deserves further evaluation across different compounds and in long-term studies.
Forecasting Energy Demand: The Case of United Arab Emirates

The purpose of this study is to forecast energy use in United Arab Emirates (UAE) using annual data over the period 1976-2009. The methodology used in this study follows the artificial neural networks analyses. We use four independent variables, namely, gross domestic product, population, exports, and imports to forecast energy use. Empirical results reveal that the projected energy use in United Arab Emirates will reach 69,000 and 76,900 Kt. of oil equivalent in years 2015 and 2020, respectively. Thus, a better and more realistic energy forecast is necessary for the policy makers when making decisions for the next decade. Therefore, the policy makers need to take this increase in energy use into consideration as it may pose a threat to economic development in the country should energy needs will not be met.
Limitations to the neuroregulation of enzymes in mammalian skeletal muscle

Muscle fibers of the sternomastoid and the tongue of the rat were characterized histochemically according to mitochondrial distribution (succinic dehydrogenase), as well as reactivity for the alkali‐ and acid‐stabile “myofibrillar” adenosine triphosphatases. The principal fiber types of the sternomastoid were the large, “white” AαβM fibers and the smaller, “intermediate” BβD and “red” CαL fibers (figs. 1, 2, 3). The unusual musculature of the tongue was populated by diminutive AαM and CαM fibers, and variants thereof; all with relatively high mitochondrial content (figs. 4, 5, 6).
Gradual generalization of nautical chart contours with a cubic B-spline snake model

B-spline snake methods have been used in cartographic generalization in the past decade, particularly in the generalization of navigational charts where this method yields good results with respect to the shoal-bias rules for generalization of chart contours. However, previous studies only show generalization results at particular generalization (or scale) levels, and the user can only see two conditions: before the generalization and after generalization, but nothing in between. This paper presents an improved method of using B-spline snakes for generalization in the context of nautical charts, where the generalization process is done gradually, and the user can see the complete process of the generalization.