Local governance and ICTs in Africa: Case studies and guidelines for implementation and evaluation

Foreword 1 Introduction Background Why the research? Summary of findings E-local governance roadmap Limitations of the research Outline of the book 2 E-governance assessment framework Introduction Governance and good governance E-government and e-government Results-based management Towards an integrated e-governance outcome evaluation framework Conclusions and recommendations 3 Business process mapping for e-local governance projects in Egypt Introduction Background Administrative structure of local government in Egypt Research approach Proposed methodology Test case Conclusions and recommendations 4 E-local governance: a case study on life event services in the kebeles of Addis Ababa, Ethiopia Introduction Overview of the city government of Addis Ababa The national ICT policy and e-government strategy Research design Findings of the study Requirements for e-local governance transformation in the kebeles Towards e-local governance functional model for kebeles The kebele life-event services system (KLESS) Conclusions 5 ICTs and financial management in Mavoko and Nyeri municipal councils, Kenya Introduction ICT and local governance context Conceptual framework, methodology and study sites General findings Effects of Laifoms on e-governance Conclusions and recommendations 6 Revenue management systems in municipal and district councils in Mauritius Research context Research methodology Findings of the study Conclusions and recommendations 7 Proposal on a roadmap to 'e-government for good governance' in a developing country context National governance context Local governance context ICTs and e-government/governance context The e-larache project Research methodology Developments in the project Emerging results Concluding remarks 8 An analysis of the influence of the e-government implementation process on the outcomes: a case study of the land management information system in Mozambique Introduction Analytical framework Design of the study Findings Analysis and discussion Conclusions 9 E-governance for social and local economic development: a case study of Gauteng province, South Africa Introduction: a purpose for e-governance Framing e-governance for South Africa The South African study Good governance: strategy, responsiveness and transparency Conclusions and recommendations 10 ICTs in local governance: a case study of the local government information communication system (logics) in Uganda Introduction Local governance system National ICT policy and e-government strategy ICT and local government context An overview of logics Research objectives and methodology Findings Conclusions and recommendations 11 ICTs for political inclusion and good governance in northern Ghana Introduction National ICT context and the ICT4AD policy Northern Ghana in perspective The CITRED e-government project and political engagement Project interventions Conclusion 12 Summary of findings and e-local governance roadmap Introduction The national e-governance context The e-local governance context The proposed roadmap Monitoring and evaluation Conclusions and recommendations Appendices 1 Business process modelling - a comparison between the government and private sector contexts 2 Outcome and output indicators for computerizing financial processes (e-administration) 3 Outcome and output indicators for access to information/knowledge and service delivery (e-services) 4 Outcome and output indicators for society interactions (e-society) 5 E-governance strategies 6 Good governance outcome indicator Bibliography Index