Innovation co-ordination , transfer and deployment through networked Co-operation in the Construction Industry Assessment and continuous updates of end user requirements Final Report

3 ABBREVIATIONS . 8 0. EXECUTIVE SUMMARY. 10 1. RATIONALE AND DEVELOPMENT HISTORY . 12 2. THE ICCI PROCESS MATRIX METHODOLOGY FOR USER REQUIREMENTS CAPTURE . 17 2.1 OVERVIEW.17 2.2 BASIC CONCEPTS.17 2.3 COMPONENTS OF THE PROCESS MATRIX.18 2.4 EXTENSIONS.22 2.5 USE OF THE PROCESS MATRIX . 26 3. THE ICCI WEB-BASED PROCESS MATRIX SERVICE (PROMAP). 28 3.1 OVERVIEW.28 3.2 BASIC FEATURES OF PROMAP.28 3.3 THE PROMAP GUI.29 3.4 THE PROMAP DATABASE . 36 3.5 THE REFERENCE PROCESS MATRIX PROJECT . 36 4. EVALUATION OF THE ICCI APPROACH . 38 4.1 OVERVIEW.38 4.2 EVALUATION OF THE PROCESS MATRIX METHODOLOGY . 39 4.3 EVALUATION OF THE PERFORMED GAP ANALYSIS OF THE COLLECTED DATA . 41 4.4 EVALUATION OF PROMAP . 47 5. GENERAL ASSESSMENT OF THE CURRENT SITUATION AND THE END USER REQUIREMENTS IN THE GLOBAL E-BUSINESS IN AECO. 50 5.1 OVERVIEW.50 5.2 E-WORK.50 5.3 E-BUSINESS . 64 5.4 WHO DECIDES ABOUT PURCHASE AND APPLICATION OF SOFTWARE.71 5.5 THE ROLE OF ICT STANDARDS AND NETWORK EFFECTS . 71 5.6 CURRENT BARRIERS TO E-BUSINESS MARKETPLACES . 73 5.7 USER EXPECTATIONS . 74 5.8 THE POTENTIAL FOR MODEL-BASED WORKING . 75 6. CONCLUSIONS. 79 ACKNOWLEDGEMENTS. 81 REFERENCES . 82 APPENDIX . 84 Assessment and continuous updates of end user requirements –Final Report– ICCI: IST-2001-33022 WP1/D13-2 Katranuschkov, P. et al., January 2004 Page 6 of 87 Figures FIG. 1: GENERAL SOFTWARE AND PROJECT DEVELOPMENT METHODOLOGY. 12 FIG. 2: GENERAL STRUCTURE OF THE ICCI PROCESS MATRIX . 19 FIG. 3: EXAMPLE OF PROCESS SPECIFICATION IN THE BASIC PROCESS MATRIX TABLE . 19 FIG. 4: SPECIFICATION OF “IDENTITY” IN THE PROCESS MATRIX . 20 FIG. 5: “ACTION” MESSAGING . 21 FIG. 6: “ACTIVITY” MESSAGING . 21 FIG. 7: SPECIFICATION OF ROLES IN THE PROCESS MATRIX . 22 FIG. 8: EXTENDING THE PROCESS MATRIX WITH INFORMATION REQUIREMENTS. 23 FIG. 9: EXTENDING THE PROCESS MATRIX WITH COMMUNICATION REQUIREMENTS . 24 FIG. 10: EXAMPLE OF USE OF THE ‘STANDARDS’ EXTENSION . 25 FIG. 11: PRINCIPAL STRUCTURE OF THE PROCESS MATRIX WITH ALL DEVELOPED EXTENSIONS . 26 FIG. 12: THE PROMAP NAVIGATION BAR . 29 FIG. 13: OPENING A PROJECT IN PROMAP. 30 FIG. 14: VIEWING PROCESSES CONCISELY . 31 FIG. 15: CONFIGURING PROCESS VISUALISATION. 32 FIG. 16: DETAILED VIEW OF A SELECTED PROCESS . 32 FIG. 17: ADDING A PROCESS WITHIN PROMAP. 33 FIG. 18: ADOPTING PROCESSES IN AN OPENED PROJECT FROM THE REFERENCE PROCESS MATRIX. 34 FIG. 19: LISTING THE GPP STAGES FOR REFERENCE. 35 FIG. 20: DETAILS OF A GPP STAGE. 35 FIG. 21: SCREENSHOT OF PRE-DEFINED PROCESSES IN THE REFERENCE MATRIX LISTED IN SHORT FORM . 37 FIG. 22: SUMMARY DIAGRAM OF THE SWOT ANALYSIS OF THE PROCESS MATRIX METHODOLOGY . 39 FIG. 23: TYPICAL DIAGRAMS THAT CAN BE GENERATED USING THE SWOT APPROACH . 40 FIG. 24: COMPARISON OF THE PROCESS MATRIX EVALUATION WITH A TYPICAL ‘BEST PRACTICE’ SWOT . 40 FIG. 25: DATA MODEL TYPES USED IN DIFFERENT DISCIPLINES AND SUBDOMAINS . 41 FIG. 26: OVERALL DISTRIBUTION OF ACTOR ROLES IN THE EXAMINED AECO PROCESSES . 42 FIG. 27: POTENTIAL FOR MODEL-BASED WORK PHASE 1: “THE MARKET FOLLOWS DEMAND” . 76 FIG. 28: POTENTIAL FOR MODEL-BASED WORK PHASE 2: “DISCONTINUOUS INNOVATIONS REQUIRE CHANGE IN INFRASTRUCTURE” . 76 FIG. 29: POTENTIAL FOR MODEL-BASED WORK PHASE 3: “PICK A TARGET FOR WHICH IFC’S WIN” . 77 FIG. 30: POTENTIAL FOR MODEL-BASED WORK – PHASE 4: “GRADUAL GROWTH OF IFC USE” . 77 FIG. 31: EXAMPLE PROJECTS FOR SUCCESSFUL IFC-BASED DATA SHARING. 78 Assessment and continuous updates of end user requirements –Final Report– ICCI: IST-2001-33022 WP1/D13-2 Katranuschkov, P. et al., January 2004 Page 7 of 87 Tables TABLE 1: THE ICCI USER SCENARIO TEMPLATE. 16 TABLE 2: STAGES AND PHASES OF A CONSTRUCTION PROJECT. 20 TABLE 3: SUMMARISED RATINGS FROM THE SWOT ANALYSIS OF THE PROCESS MATRIX METHODOLOGY. 39 TABLE 4: SUMMARY OF THE RATINGS OF THE GAP ANALYSIS . 46 TABLE 5: SUMMARISED RATINGS FROM THE ISOMETRICS ANALYSIS OF PROMAP. 47 TABLE 6: SCOPE OF EXISTING NATIONAL SPECIFICATION SYSTEMS. 52 TABLE 7: LEVEL OF AWARENESS