Introduction to Management Science

1. Management Science The Management Science Approach to Problem Solving Model Building: Break-Even Analysis Computer Solution Management Science Modeling Techniques Business Usage of Management Science Techniques Management Science Models in Descision Support Systems 2. Linear Programming: Model Formulation and Graphical Solution Model Formulation A Maximization Model Example Graphical Solutions of Linear Programming Methods A Minimization Model Example Irregular Types of Linear Programming Problems Characteristics of Linear Programming Problems 3. Linear Programming: Computer Solution and Sensitivity Analysis Computer Solution Sensitivity Analysis 4. Linear Programming: Modeling Examples A Product Mix Example A Diet Example An Investment Example A Marketing Example A Transportation Example A Blend Example A Multiperiod Scheduling Example A Data Envelopment Analysis Example 5. Integer Programming Integer Programming Models Integer Programming Graphical Solution Computer Solution of Integer Programming Problems with Excel and QM for Windows 0-1 Integer Programming Modeling Examples 6. Transportation, Transshipment, and Assignment Problems The Transportation Model Computer Solution of a Transportation Problem The Transshipment Model The Assignment Model Computer Solution of the Assignment Problem 7. Network Flow Models Network Components The Shortest Route Problem The Minimal Spanning Tree Problem The Maximal Flow Problem 8. Project Management The Elements of Project Management CPM/PERT Probabilistic Activity Times Microsoft Project Project Crashing and Time-Cost Trade-Off Formulating the CPM/PERT Network as a Linear Programming Model 9. Multicriteria Decision Making Goal Programming Graphical Interpretation of Goal Programming Computer Solution of Goal Programming Problems with QM for Windows and Excel The Analytical Hierarchy Process Scoring Model 10. Nonlinear Programming Nonlinear Profit Analysis Constrained Optimization Solution of Nonlinear Programming Problems with Excel A Nonlinear Programming Model with Multiple Constraints Nonlinear Model Examples 11. Probability and Statistics Types of Probability Fundamentals of Probability Statistical Independence and Dependence Expected Value The Normal Distribution 12. Decision Analysis Components of Decision Making Decision Making without Probabilities Decision Making with Probabilities Decision Analysis with Additional Information Utility 13. Queuing Analysis Elements of Waiting Line Analysis The Single-Server Waiting Line System Undefined and Constant Service times Finite Queue Length Finite Calling Population The Multiple-Server Waiting Line Additional Types of Queuing Systems 14. Simulation The Monte Carlo Process Computer Simulation with Excel Spreadsheets Simulation of a Queuing System Continuous Probability Distributions Statistical Analysis of Simulation Results Crystal Ball Verification of the Simulation Model Areas of Simulation Application 15. Forecasting Forecasting Components Time Series Methods Forecast Accuracy Time Series Forecasting Using Excel Time Series Forecasting Using QM for Windows Regression Methods 16. Inventory Management Elements of Inventory Management Inventory Control Systems Economic Order Quantity Models The Basic EOQ Model The EOQ Model with Noninstantaneous Receipt The EOQ Model with Shortages EOQ Analysis with QM for Windows EOQ Analysis with Excel and Excel QM Quantity Discounts Reorder Point Determining Safety Stocks Using Service Levels Order Quantity for a Periodic Inventory System Appendix A Normal Table Chi-Square Table Appendix B Setting Up and Editing a Spreadsheet Appendix C The Poisson and Exponential Distributions Solutions to Selected Odd-Numbered Problems Glossary Index Photo Credits CD-ROM Modules