Making Sense of Intellectual Capital: Designing a Method for the Valuation of Intangibles

Table of contents Preface and Acknowledgements xix 1. Objective: Valuation and Measurement in the Intangible Economy 1.1 Introduction The Intangible perspective The transformation of the economy Seven characteristics of the Intangible Economy Drivers of the Intangible Economy The Intellectual Capital community Valuation and measurement of intangibles Value Valuation Four ways to determine value Objective and problem My objectives Problem to tackle Methodology Practicing management research as a design science Using the developing multiple case study Structure of the book 2. Methodology: The Science of Designing Practical Methods Introduction Making sense of the social world Distinctions make sense The world doesn't speak We know according to the way we are and the way we feel The social world does not sit still Social science Anything goes? How to test an empirical proposition How to test a practical proposition Bringing the two together Science follows its own rules Management research The subject of management research The scientific nature of management research My study The reflective cycle used in this study Difficulties in applying the reflective cycle The use of reconstructed logic 3. Legacy: Methods for the Valuation and Measurement of Intangibles Introduction What: Distinctions & definitions Intellectual Capital Intangible Assets Human Resources and Human Assets Reflection Why: Problems & consequences Improving internal management Improving external reporting Statutory and transactional issues Reflection How: Solutions & results Financial valuation methods Value measurement methods Value assessment methods Measurement methods Reflection Implications for the requirements of a new method 4. Design: Draft of a New Method Introduction Request for proposals Request Evaluation Iteration 1 Design Evaluation Iteration 2 Design Evaluation Iteration 3 Design Evaluation Iteration 4 Problem definition Requirements Design 5. Test: Trying Out the New Method Introduction Bank Ltd Context & problem definition Specific requirements & design Implementation & results Additions to the design Reporting to the client Evaluation & modifications Electro Ltd. Context & problem definition Specific requirements & design Implementation & results Reporting to the client Evaluation & modifications Automotive Ltd. Context and problem definition Specific requirements & design Implementation & results Evaluation & modifications Logistic Services BU Context & problem definition Specific requirements & design Implementation & results Reporting to the client Evaluation & modifications Professional Services LLP Context & problem definition Specific requirements & design Implementation & results Reporting to the client Evaluation & modifications Consulting Dept. Context & problem definition Special requirements & design Implementation & results Reporting to the client Evaluation & modifications Result of the tests The method and its requirements The success of the method 6. Lessons Learned: Contributions to Intellectual Capital Research Introduction Lessons about the method The application domain of the method The strengths and mechanisms of the method The weaknesses of the method Final modifications to the method Lessons about valuing intangible resources Valuing intangibles requires values Valuing intangibles requires a beholder Valuing intangible resources does not require money Valuing intangibles requires identification and demarcation Valuing intangibles requires diagnosis Valuing intangibles requires methods Lessons about practicing IC research as a design science Reconciling the rigor-relevance dilemma in IC research Determining the effect of the implementation Determining the contribution of the method The analyst versus the researcher Implications for future IC research Valuing and improving problem definitions Explaining and improving success-rate Explaining and improving the impact of numbers Epilogue Appendix A. Overview of 25 Valuation and Measurement Methods A.1 Balanced Scorecard (Kaplan & Norton) A.2 Calculated Intangible Value A.3 Citation-Weighted Patents A.4 Economic Value Added (Stewart) A.5 Holistic Value Approach HVA (Roos) A.6 Human Resource Accounting A.7 IC Audit (Brooking) A.8 IC-Index (Roos) A.9 Inclusive Value Methodology(TM) (M'Pherson) A.10 Intangible Asset Monitor (Sveiby) A.11 Intangibles Scoreboard (Lev) A.12 Intellectual Capital Benchmarking System (Viedma) A.13 Intellectual Capital dynamic Value (Bounfour) A.14 Intellectual Capital Statement (Mouritsen et al.) A.15 iValuing factor (Standfield) A.16 Konrad Group A.17 Market-to-book ratio A.18 Options Approach A.19 Skandia Navigator (Edvinsson) A.20 Sullivan's Work A.21 Technology Factor (Khoury) A.22 Tobin's q (Tobin) A.23 Valuation approaches A.24 Value Added Intellectual Coefficient VAIC(TM)(Pulic) A.25 Value Chain Scoreboard (Lev) Appendix B. Weightless Wealth Toolkit B.1 How to Use the Toolkit B.2 Phase One: Do Intake B.3 Phase Two: Identify Intangible Resources B.4 Phase Three: Carry out Value Assessment B.5 Phase Four: Perform Financial Valuation B.6 Phase Five: Develop Management Agenda B.7 Phase Six: Report Value Dashboard Glossary of Terms Bibliography About the Author Index