Miracle-dz/UniFAR-FTUs huggingface dataset:
Measuring customer relationship management (CRM) and its relationship with customer satisfaction in the Egyptian Banking Sector

Purpose -To measure customer relationship management (CRM) components, and to examine the relationship between CRM and customer satisfaction in the Egyptian Banking Sector. Design/methodology/approach -The paper used quantitative approach which consists of two different structured questionnaires distributed on a stratified sample. The first one involved 180 employees in the sampled banks to measure the CRM applicability and the second one involved 270 customers from the sampled bank to measure the level of customer satisfaction. Findings The findings show that the selected banks apply the CRM components but the level of application differs from one bank to another. Furthermore, it shows that there is a significant positive relationship between CRM and customer satisfaction in the Egyptian Banking Sector, when applying the four components of CRM altogether not separately. Research limitations/implications – Since this study was conducted in the Egyptian Banking Sector, the replication of this study could be done within other services and within other countries. In addition, a cross-sectional data was used in this study. Future studies should collect time-series data for testing the relationship between CRM and customer satisfaction. Practical implications – The findings confirm the importance of studying the CRM, for the purpose of improving it in the Egyptian Banking Sector in order to satisfy customers. Firms wishing to improve their relationships with customers need to focus on the CRM components to develop relevant and effective marketing strategies and tactics. Originality/value – The paper measures the CRM as a multidimensional construct as applied in the Egyptian Banking Sector in order to gain a sustainable competitive advantage over its competitors.
SEPARATION OF CO-EXISTING PARACETAMOL AND DICLOFENAC SODIUM ON SILICA GEL 'H' LAYERS USING SURFACTANT MEDIATED MOBILE PHASES: IDENTIFICATION OF DICLOFENAC SODIUM FROM HUMAN URINE

Thin layer chromatography (TLC) has been used as an analytical technique for the identification and separation of two different drugs (paracetamol and diclofenac sodium) on silica gel H layers under optimized experimental conditions using surfactant mediated mobile phase systems. Cationic, non-ionic and anionic surfactants at different concentration levels have been used as mobile phases. Among the TLC systems studied, silica gel H used as stationary phase and methanol + 1% aqueous N-cetyl-N,N,N-trimethylammonium bromide (CTAB) + acetic acid (4:5:1 v/v/v) used as mobile phase were most favorable for achieving mutual separation of paracetamol and diclofenac sodium. The effect of forced degradation parameters such as sunlight, pH variation and storage temperature on the mobility (RF) of drugs have been studied using 1% aqueous N-cetyl-N,N,N-trimethylammonium bromide (CTAB) and sodium dodecyl sulfate (SDS) as eluents. This chromatographic system [silica gel H (stationary phase) and methanol + 1% aqueous CTAB+ glacial acetic acid (mobile phase)] is also used in order to identify diclofenac sodium from human urine. Rezumat Pentru identificarea si separarea paracetamolului si diclofenacului sodic a fost utilizată ca tehnică de analiză cromatografia in strat subţire (CSS) pe straturi de silicagel H, in condiţii experimentale imbunătăţite, utilizând diverse faze mobile, optimizate prin surfactanţi. S-au utilizat surfactanţi cationici, non-ionici si anionici, la concentraţii diferite. Dintre sistemele CSS studiate cel mai favorabil pentru separarea paracetamolului si diclofenacului sodic a fost sistemul care utilizează silicagelul H ca fază staţionară si amestecul: metanol + bromură de Ncetil, N,N,N-trimetilamoniu (CTAB) soluţie apoasă 1% + acid acetic (4:5:1 v/v/v), drept fază mobilă. A fost studiat efectul unor factori de degradare cum ar fi: lumina, variaţia de pH, temperatura, asupra factorului de retenţie (RF) al medicamentelor, utilizând soluţia apoasă 1% de bromură de N-cetil,N,N,N-trimetilamoniu (CTAB) si dodecil sulfatul de sodiu ca eluenţi. Sistemul cromatografic silicagel H (fază staţionară) si metanol + bromură de N-cetil, N,N,Ntrimetilamoniu (CTAB) soluţie apoasă 1% + acid acetic (fază mobilă) a fost utilizat, de asemenea, pentru identificarea diclofenacului sodic in urină.
FLUID-MINERAL EQUILIBRIA AND INJECTION IN EGS — EFFECT OF INJECTING GROUNDWATER

Mineralization from groundwater injection augmentation in the Coso geothermal system was simulated to assess possible effects on the Coso-EGS injection well 34-9RD2. Anhydrite + dolomite or anhydrite + calcite dominate when the waters are conductively heated, while mixing produces these minerals plus a magnesium silicate. The quantities and relative proportions of the minerals are dependent on the relative rates of heating and mixing. The results of this study will be used in our ongoing petrographic and x-ray studies of injection-induced mineralization in existing wells.
Neural network-based adaptive tracking control for a nonholonomic wheeled mobile robot with unknown wheel slips, model uncertainties, and unknown bounded disturbances

In this paper, an adaptive tracking controller based on a three-layer neural network (NN) with an online weight tuning algorithm is proposed for a nonholonomic wheeled mobile robot in the presence of unknown wheel slips, model uncertainties, and unknown bounded disturbances. The online weight tuning algorithm is modified from the backpropagation with an e-modification term required to assure that the NN weights are bounded. Preliminary neural network offline training is not essential for the weights. Thanks to this proposed controller, the desired tracking performance is achieved where position tracking errors converge to an arbitrarily small neighborhood of the origin regardless of their initial values. According to Lyapunov theory and LaSalle extension, the stability of the whole closed- loop system is ensured to obtain the desired tracking performance. Computer simulations are implemented to certify the validity of the proposed controller.
Optimal Prizes in Dynamic Elimination Contests: An Experimental Analysis

This paper investigates the effects of different prize structures on the effort choices of participants in two-stage elimination contests. A format with a single prize is shown to maximize total effort over both stages, but induces low effort in stage 1 and high effort in stage 2. By contrast, a format that allocates the same total amount to multiple prizes in such a way that the predicted effort remains constant across stages yields lower total effort provision. Experimental evidence suggests that (i) total effort is higher in the single prize format, but only for risk-neutral subjects; (ii) effort is constant across stages in the format with multiple prizes, independently of risk-attitudes; and (iii) the runner-up prize in the multiple prize format increases stage-1 and decreases stage-2 efforts in line with the theoretical prediction.
POPULATION ANALYSIS OF NORTHERN BOTTLENOSE WHALES IN THE GULLY, NOVA SCOTIA

Northern bottlenose whales (Hyperoodon ampullatus) are consistently found through the year in the Gully, a prominent submarine canyon on the edge of the Scotian Shelf. Individuals were photographically identified during field studies between 1988 and 1995. About 70% of the population is identifiable, and 29% have markings which persist reliably over periods of years. A mark-recapture analysis of photographic individual identifications collected between 1988 and 1995 indicates that the population using the Gully numbers about 230 animals (approximate 95% confidence interval 160-360). The rate of mortality plus emigration plus mark change (in animals with reliable long-term marks) is about 12% per year, although this estimate has wide and uncertain confidence limits. Members of the Gully population, which includes calves and mature males, are shorter than animals caught off Labrador. The small size of the Gully population and its persistent use of a very small, bathy-metrically unique ocean area make it vulnerable to human disturbance.
ECONOMETRIC MODEL FOR ANALYSING THE STRUCTURAL FUNDS ABSORPTION AT REGIONAL LEVEL â€“ SECTORAL OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT

An econometric model represents an important tool for simulating the principalmechanisms of economic systems. This could be applied at different scales, namely regional,national and international. When approaching this research field it should be kept in mind,permanently, that macroeconomic theory represents a dynamic environment, with a large diversityof (sub) theories, each of them claiming as being the most relevant. There is a large variety of sucheconometric models, but the basic principles of conceiving them are mostly the same. The presentpaper proposes an ARCH like model in order to analyse the absorption of structural funds withinthe Sectoral Operational Programme â€“ Human Resources Management, at regional level. Thereare made considerations on the convergence of the model and on the applied statistical tests. Thereis also emphasized the role that such a model could play in improving future programmingexercises.
The Impact of Corporate Governance on Voluntary Information Disclosures of Quoted Firms in Nigeria: An Empirical Analysis

Through annual reports, the company provides a lot of voluntary information which is very vital to stakeholders and in corporate governance. The main objective of this study is to empirically investigate the impact of corporate governance on voluntary information disclosures of quoted companies in Nigeria using data from 385 annual reports from a sample of 35 quoted companies during 1999 – 2009. The study also adopted Pre and Post approach to study the significant difference on information disclosures during pre and post corporate governance codes era in Nigeria. A content analysis of the annual reports of sampled companies was carried out with the use of a disclosure checklist developed by the researcher. Multiple regression is employed to test the hypothesis of the study. The study reveals that corporate governance has significant impact on financial reporting of quoted firms in Nigeria and that the level of voluntary disclosure has significantly improved after the introduction of corporate governance codes in Nigeria. Keywords: Corporate governance, voluntary information disclosures, Disclosure index, financial reporting.
A Secured File Store in Cloud Environment Using Hierarchy Attribute-Based Encryption

Cloud Computing(CC) has been envisioned as the next production architecture of Information Technology (IT)Enterprise. In contrast to accepted solutions, anywhere the IT services are under proper physical, logical and personnel controls.CC moves the application software and databases to the max data centers, where the organization of the data and services may not be fully dependable. With CC and storage services, data is not only stored in the cloud, but routinely shared among a max number of users in a group. In this project, Hierarchy Attribute-Based Encryption(HABE) scheme is proposed for shared data with large groups in the cloud. Hash signatures are used to compute verification information on shared data, so that the authority is able to audit the correctness of shared data, but cannot reveal the identity of the signer on each block. Hash signature and Keys are generated by hierarchical access tree . Implementation of auditing scheme to perform efficient public to protect both identity and data privacy in cloud environments. Also users can access the data from data owner through cloud provider in real time dynamic cloud environment.
Coupled core-edge simulations of H-mode buildup using the Fusion Application for Core-Edge Transport Simulations (FACETS) code

Coupled simulations of core and edge transport in the DIII-D shot number 118897, after the L-H transition but before the first edge localized mode (ELM), are presented. For the plasma core transport, a set of one dimensional transport equations are solved using the FACETS:Core solver. The fluxes in this region are calculated using the GLF23 anomalous transport model and Chang-Hinton neoclassical model. For the plasma edge transport, two-dimensional transport equations are solved using the UEDGE code. Fluxes in the edge region use static diffusivity profiles based on an interpretive analysis of the experimental profiles. Simulations are used to study the range of validity of the selected models and sensitivity to neutral fueling. It has been demonstrated that the increase of neutral influx to the level that exceeds the level of neutral influx obtained from analysis simulations with the UEDGE code by a factor of two results in increased plasma density pedestal heights and plasma density levels in the scrape.
Dynamics of prolate ellipsoidal particles in a turbulent channel flow

The dynamical behavior of tiny elongated particles in a directly simulated turbulent flow field is investigated. The ellipsoidal particles are affected both by inertia and hydrodynamic forces and torques. The time evolution of the particle orientation and translational and rotational motions in a statistically steady channel flow is obtained for six different particle classes. The focus is on the influence of particle aspect ratio ? and the particle response time on the particle dynamics, i.e., distribution, orientation, translation, and rotation. Both ellipsoidal and spherical particles tend to accumulate in the viscous sublayer and preferentially concentrate in regions of low-speed fluid velocity. The translational motion is practically unaffected by the aspect ratio, whereas both mean and fluctuating spin components depend crucially on ? The ellipsoids tend to align themselves with the mean flow direction and this tendency becomes more pronounced in the wall proximity when the lateral tilting of the elongated particles is suppressed.
Asymmetric firm dynamics under rational inattention

We study the link between business failures, markups and business cycle asymmetry in the U.S. economy with a model of optimal firm exit under rational inattention. We show that the model's predictions of lagged, counter-cyclical and positively skewed markups together with counter-cyclical exit rates are consistent with the empirical evidence. Moreover, our model uncovers a new mechanism that links information processing with the business cycle. It predicts counter-cyclical attention to economic conditions consistent with survey evidence.
Visualizing Garfield's Scientific Performance

Aim/Background: Garfield is one of the most important and influential figures in information science, bibliometrics and scientometrics. This paper aimed to investigate, analyze and visualize Garfield’s scientific outputs using the scientometrics technique. Materials and Methods: Data were gathered from the Web of Science core collection database by searching “Garfield E” based on which 1542 documents were extracted. Co-author analysis, co-citation analysis and also historiography techniques were used for data analysis. Some software such as HistCite, VOSviewer, Ucinet and NetDraw were also used for drawing the maps and analyzing data. The process of data analysis was conducted in three phases using three software. Results: The results showed 1542 written documents by Garfield indexed in WoS databases. As for word occurrence, “Science” and “Citation” were the most frequent ones. Most of these documents were published by CURRENT CONTENTS and Scientist publications. The highest number of products were observed in 1987 and 1988. The historiographical map of these documents were drawn for 1954 and 2004 and relevant clusters were formed. The co-citation map was also designed with clusters. Meanwhile, the co-author network was developed into a big cluster. According to the results of co-author analysis, Garfield mostly appeared as a co-author with Sher, Welljamsdorof and Pudovkin. The density of co-author network was 0.0679 in which Garfield with 133 and Sher and Reversz, each with 17 degrees, had the highest degree of co-authorship compared with other authors. Conclusion: The scientific maps provided by the present research, in line with those of the previous studies, support Garfield’s influence and role as one of the leading figures in the world of information science and scientometrics.
Performance Comparison of Wallace Multiplier Architectures

Multipliers are the basic building blocks of many VLSI computational units. The performance of such VLSI circuits depends on the performance of multipliers. Hence designing a high performance multiplier is a challenging task for VLSI designers. Wallace tree multiplier or Wallace multiplier is the most popular multiplier among the existing multipliers. Wallace multiplier is also known for its fast speed and low power consumption. Different techniques for designing a Wallace multiplier are available in the literature. In this paper, performance comparison review of various Wallace multiplier architectures is included.
THE EFFECT OF COOPERATIVE LEARNING TECHNIQUES AND SELF-CONFIDENCE ON STUDENTS ’ SPEAKING COMPETENCY Dewa

The Effect of Cooperative Learning Techniques and Self-Confidence on Students’ Speaking Competency. This study investigated the effect of cooperative learning techniques (Jigsaw II and STAD) on speaking competency viewed from students’ self-confidence (high and low). ‘Posttest only control group’ design with 2x2 factorial arrangement using Two-Way ANOVA and Tukey Test was employed. The second semester students majoring in English Education in Mahasaraswati University were sampled and involved in the experiment. The findings indicated that there was a significant effect of cooperative learning techniques (Jigsaw II and STAD) on students’ speaking competency. The students with high-self-confidence speak better after they were treated using Jigsaw II than using STAD. However, no difference was found when the low selfconfidence were treated using the two techniques. This study provided an empirical evidence of the importance for taking self-confidence into consideration when a teacher decided to implement a new teaching technique in his/her class.
Large-scale structure in absorption: gas within and around galaxy voids

We investigate the properties of the H I Lyα absorption systems (Lyα forest) within and around galaxy voids at z 0.1. We find a significant excess (>99 per cent confidence level, c.l.) of Lyα systems at the edges of galaxy voids with respect to a random distribution, on ∼5 h −1 Mpc scales. We find no significant difference in the number of systems inside voids with respect to the random expectation. We report differences between both column density (N HI ) and Doppler parameter (b HI ) distributions of Lyα systems found inside and at the edge of galaxy voids at the 98 and90 per cent c.l. , respectively. Low-density environments (voids) have smaller values for both N HI and b HI than higher density ones (edges of voids). These trends are theoretically expected and also found in Galaxies-Intergalactic Medium Interaction Calculation (GIMIC), a state-of-the-art hydrodynamical simulation. Our findings are consistent with a scenario of at least three types of Lyα systems: (1) containing embedded galaxies and so directly correlated with galaxies (referred to as ‘halo-like’), (2) correlated with galaxies only because they lie in the same overdense large-scale structure (LSS) and (3) associated with underdense LSS with a very low autocorrelation amplitude (≈random) that are not correlated with luminous galaxies. We argue that the latter arise in structures still growing linearly from the primordial density fluctuations inside galaxy voids that have not formed galaxies because of their low densities. We estimate that these underdense LSS absorbers account for 25–30 ± 6 per cent of the current Lyα population (N HI 10 12.5 cm −2 ), while the other two types account for the remaining 70–75 ± 12 per cent. Assuming that only N HI ≥ 10 14 cm −2 systems have embedded galaxies nearby, we have estimated the contribution of the ‘halo-like’ Lyα population to be ≈12–15 ± 4 per cent and consequently ≈55–60 ± 13 per cent of the Lyα systems to be associated with the overdense LSS.
Dimensionless Analytical Solution and New Design Formula for Lateral-Torsional Buckling of I-Beams under Linear Distributed Moment via Linear Stability Theory

Even for the doubly symmetric I-beams under linear distributed moment, the design formulas given by codes of different countries are quite different. This paper will derive a dimensionless analytical solution via linear stability theory and propose a new design formula of the critical moment of the lateral-torsional buckling (LTB) of the simply supported I-beams under linear distributed moment. Firstly, the assumptions of linear stability theory are reviewed, the dispute concerning the LTB energy equation is introduced, and then the thinking of Plate-Beam Theory, which can be used to fully resolve the challenge presented by Ojalvo, is presented briefly; secondly, by introducing the new dimensionless coefficient of lateral deflection, the new dimensionless critical moment and Wagner’s coefficient are derived naturally from the total potential energy. With these independent parameters, the new dimensionless analytical buckling equation is obtained; thirdly, the convergence performance of the dimensionless analytical solution is discussed by numerical solutions and its correctness is verified by the numerical results given by ANSYS; finally, a new trilinear mathematical model is proposed as the benchmark of formulating the design formula and, with the help of 1stOpt software, the four coefficients used in the proposed dimensionless design formula are determined.
Genetic diversity among native varieties and commercial cultivars of Solanum tuberosum ssp. tuberosum L. present in Chile

Background: The object of this work was to determine the genetic and allelic diversity of Solanum species present in Chile, assessing allelic distribution among native varieties and commercial cultivars of Solanum tuberosum ssp. tuberosum L. , using microsatellite markers. Results: A high level of allelic richness was found in the potatoes studied. The seven microsatellite markers used presented a total of 64 allelic variants among native varieties and commercial cultivars of Solanum tuberosum ssp . tuberosum . The SSR loci generated an average of 9.16 alleles/locus. The group with the highest PIC was that of native varieties collected in the Chiloe archipelago. The high PIC values found indicate that the native varieties from Chiloe have a low level of interrelation, representing wide genetic diversity. Conclusions: The markers with the highest number of alleles in native varieties corresponded to loci STG 0016 and LEMALX. Commercial cultivars do not present the same genetic variability as native varieties, and the allelic richness of commercial cultivars is lower than that of native varieties of S. tuberosum ssp. tuberosum . Most of the native varieties were clustered in accordance with their geographical location, while commercial cultivars, were clustered in accordance with their breeding programs in Chile and Europe, with the exception of Shepody.