Miracle-dz/UniFAR-FTUs huggingface dataset:
The Factors Influencing Low-cost Airline Passenger Satisfaction and Loyalty in Bangkok, Thailand

In this research, we address the following questions that are becoming increasingly important to managers in low-cost airline industries: is there a relationship between marketing mix and service quality with customer satisfaction and loyalty in the context of the Thailand low-cost airline industry? If yes, how is the relationship between these four variables? The low-cost airline industry in Thailand is one of the largest in the Asian country and one of the fast growing globally. Loyalty is an important issue for the sustainability of business of the companies. Relationships with the customers should be built well in order to achieve their satisfaction and consequently loyalty. Furthermore, the airlines sector has its own specific circumstances to be considered in order to earn the customer satisfaction. In this study the service marketing mix and service quality are the most important factors that affect the low-cost airline passenger satisfaction and loyalty in Thailand. The concept of marketing mix divided into product and service marketing mix. In this study would focus on the service marketing mix. The service marketing mix consists of 7 P’s (Product, Price, Place, Promotion, People, Physical Evidence, and Process). To measure functional quality and perceived quality satisfaction in the low-costs airline industry, there are some models. However, in this study, the proposed model was developed by the help of the most popular and complete service quality measurement model of SERVQUAL. The population of the study is all of the low-cost airline passengers in Don Mueang international airport. And the survey research will be through distributed questionnaire to low-cost airline passenger in Don Mueang international airport to collect data. After that use the multiple regression analysis to analysis the result and examine the relationship among above factors. Results of the study show that there are high positive correlation between the constructs of marketing mix and service quality with customer satisfaction and loyalty. And the research also showed that (1) the service marketing mix factors have partially affects low-cost airline passenger’s satisfaction. (2) The service quality factors have partially affects low-cost airline passenger’s satisfaction. (3) The service quality factors have partially affects low-cost airline passenger’s loyalty. (4) The passenger’s satisfaction factor affects passenger’s loyalty. Finally, Understanding customers’ responses to airline service quality and the factor effect the low-cost airline passenger satisfaction and loyalty, airline managers can gain a better understanding of how to improve their service offers to satisfy customers and improve the customer loyalty. And the results of the study can be a useful resource for future research.
An Agile Approach towards eGovernment Solution Procurement and Implementation: An Experience from Sri Lanka

The global IT industry and software engineering academia have over the years, fine-tuned many aspects of iterative software development process models. As a result, almost all large scale enterprise systems are now quite successfully built using agile, iterative software engineering processes that features small phases with significant feedback loops. Many global enterprises have further enhanced these successes with good return-on-investment by utilizing the specialized and optimized software development services provided by outsourced and often offshore-based providers. In contrast, many large-scale eGovernment solution implementations from around the world are procured and implemented according to a sequential software development process model, commonly known as the Waterfall Model. This phenomenon is primarily due to the nature of eGovernment solution procurement models. Nearly all such eGovernment procurement models dictate that comprehensive requirements have to be detailed out up-front. A solutions provider (vendor) is then procured by following a stringent process and is tasked with the implementation of the entire solution. This methodology is particularly prevalent in eGovernment solution implementation scenarios in developing countries, and unfortunately, such solutions tend to display a high rate of failure. This paper discusses an approach that leverages best practices in enterprise software engineering in order to improve the success and development speed of eGovernment solutions. This approach was successfully employed in a large-scale eGovernment initiative in Sri Lanka.
The Effect of Large-Scale Retailers on Price Level: Evidence from Japanese data for 1977-1992

Since its enactment in 1974 until its easing in the 1990s, the Large-Scale Retail Store Law ( Daikibo Kouri Tenpo Ho ) strictly regulated the entry of large-scale retailers in cities in Japan to protect local small and medium incumbent stores. This paper investigates the effect of large-scale retailers on the price level in Japan using city-level panel data from 1977 to 1992, the period when the Large-Scale Retail Store Law exercised strong entry restrictions. Using fixed effects estimation and instrumental variable estimation, we find that the presence of large-scale retailers, measured by their floor area relative to that of all of the retailers, has a negative effect on the price index of agricultural products, mass-produced food products, textiles, and durable goods. The estimation results suggest that a 10% increase in the relative floor area of large-scale retailers reduces the price level by around 0.3%-1.3%.
The joint effect of project‐level exploratory and exploitative learning in new product development

Purpose – The purpose of this paper is to further understand the joint effect of project‐level exploratory and exploitative learning in new product development. It aims to examine the complicated relationships among exploratory learning, exploitative learning and new product performance at a single project level. In addition, it seeks to shed light on the contextual effects of a firm's market orientation on the relationship between joint occurrence of both learning activities and new product development performance.Design/methodology/approach – The paper is based on a questionnaire survey/analysis of a sample of 298 projects from high‐tech firms in Taiwan.Findings – The findings suggest that the joint occurrence of both learning activities has a positive effect on new product performance and depends upon a high level of one learning activity coupled with a small dose of the other. Drawing on cultural and behavioral perspectives of market orientation, the results also indicate that market orientation may e.
Immunotoxin BL22 induces apoptosis in mantle cell lymphoma (MCL) cells dependent on Bcl‐2 expression

Mantle cell lymphoma (MCL) is an incurable mature B cell proliferation, combining the unfavourable clinical features of aggressive and indolent lymphomas. The blastic variant of MCL has an even worse prognosis and new treatment options are clearly needed. We analysed the effects of BL22, an immunotoxin composed of the Fv portion of an anti‐ CD22 antibody fused to a 38‐kDa Pseudomonas exotoxin‐A fragment on four MCL cell lines as well as on primary cells of four MCL patients. Apoptosis induction by BL22 was much more pronounced in MCL cell lines with low Bcl‐2 expression (NCEB‐1, JeKo‐1 and JVM‐2) compared to Granta‐519 cells with high Bcl‐2 expression. While the expression of the antiapoptotic protein Mcl‐1 declined (NCEB‐1, Granta‐519), Bcl‐2 levels remained unchanged in Granta‐519 cells. However transfection of BCL2 cDNA into NCEB‐1, JeKo‐1 and JVM‐2 cells significantly reduced BL22‐mediated toxicity. Accordingly we examined the effects of Bcl‐2 inactivation in Granta‐519 cells using siRNA. Indeed, apoptosis induction was strongly enhanced in Granta‐519 cells with silenced Bcl‐2. Our results were confirmed in freshly isolated MCL‐cells from patients with leukaemic MCL. We conclude that Bcl‐2 expression is important for mediating resistance against the immunotoxin BL22 in MCL cells.
A General and Efficient Robust Control Method for Uncertain Nonlinear Mechanical Systems

This paper presents a novel and general method for control design of linear or nonlinear mechanical systems subject to disturbances and uncertainties. This method easily allows determining simple and robust control laws which force a mechanical system to track a target trajectory, with bounded acceleration, with prefixed maximum position and velocity errors and fixed maximum convergence velocity. Method efficiency is illustrated by designing a decoupled control law, like PD control, for a three-link planar robot which has the task of periodically doing some work on given points of a rotating object.
Relative angle based obstacle-avoidance

The Local Minima (LM) is the main problem of well-known artificial potential field (APF) method in the scope of obstacle avoidance. In this paper, we prove the existence of the local minima, which causes the unavoidable collision. Furthermore the concept of relative angle is added in repulsion calculation which makes repulsion change with angle among destination, the robot and obstacles. In addition, a hybrid path planning method, called RRT-APF, is proposed through first calculating circumvention point by the modified APF with the relative angle and then generating obstacle-free path via Rapid-exploring Random Tree (RRT). The method not only preserves the efficient search of RRT, but also decreases the randomness of RRT. Simulation results demonstrate that ADAPF is valid on collinear local minima problem. Moreover, in terms of planning time consumption and minimum distance, the proposed RRT-APF method is superior to both RRT and APF.
Firm and Individual Choice Drivers in Make‐or‐Buy Decisions: A Diminishing Role for Transaction Cost Economics?

SUMMARY Transaction cost economics (TCE) is an empirically supported, theoretical paradigm that has been used to understand and predict the outcomes of make-or-buy decisions. At the same time, TCE research has been criticized for focusing solely on firm-level economic determinants of decision outcomes without considering other factors that may impact decision making in organizations. The purpose of this research is to examine the effects of variables associated with TCE and compensation systems on the outcomes of make-or-buy decisions to compare the predictive ability of these variables in the current business environment. Findings indicate that functional group reward systems are associated with the outcomes of make-or-buy decisions. Surprisingly, no support is found for the association between the TCE variables and decision outcomes.
Determinants of Access to Formal Credit by Smallholder Tobacco Farmers in Makoni District, Zimbabwe

Article No.: 011515003 DOI: 10.15580/GJAS.2015. 1.011515003 This study used data from 77 smallholder tobacco farmers from Makoni district in Zimbabwe to investigate factors affecting smallholder tobacco farmers’ access to formal credit. The results of the study showed that contact with extension services, farmer’s attitude towards risk of borrowing and ownership of land cultivated significantly and positively influenced the probability of farmers’ access to formal credit in the study area. These findings confirm that improving access to extension services and secure land ownership remain the important factors in the quest to improving access of smallholder farmers to formal credit in Zimbabwe. Improved access to information on credit use through extension services is also likely to positively influence farmers’ perceptions on credit risk, which would in turn reduce fears associated with formal credit sources. Encouraging farmers to insure both their crop and loans against the event of crop failure can also be used to reduce the risk associated with formal credit sources and help improve access to formal credit by a majority of smallholder farmers. Submitted: 02/01/2015 Accepted: 21/01/2015 Published: 05/02/2015
Optimal location of a robot path when considering velocity performance

A method for searching the best location of a path in the robot workspace considering the velocity performance of the robot is presented. After a thorough investigation of the robot performance indices, a new measure for the velocity efficiency of a robot moving its end-effector along a path is introduced. This measure is an approximation of the minimum of the Manipulator Velocity Ratio (MVR) along the path. The minimum is calculated from a finite set of MVRs determined at specified points of the path using an algorithm for an approximate motion of the end effector along the path. The introduced measure is used as the objective function in an optimisation problem, where an optimal location of the path is searched. The objective function is procedural and non continuous, so a Genetic Algorithm is used to search the space for the optimal location of the path. The proposed method is tested using a simulated PUMA-like robot, which has to move its end-effector along a straight-line segment. At the end of the paper, the results obtained in these tests are presented and discussed.
Survey of ultraviolet radiation-absorbing mycosporine-like amino acids in organs of coral reef holothuroids

Twelve deposit-feeding species of tropical holothuroid echinoderms (families Holothuriidae and Stichopodidae) were surveyed for the presence of UV-absorbing mycosporine-like amino acids (MAAs) during Austral summer at Hicks Reef, Great Barrier Reef (GBR). An additional species belonging to the Synaptidae was collected in Austral winter from Shrimp Reef, GBR. Tissues of all species contained MAAs, including mycosporine-glycine, shinorine, porphyra-334, mycosporine-2 glycine, palythine, asterina-330 and palythinol. The MAAs in holothuroids occur predominantly in their epidermis, which suggests a photoprotective function, since the highest concentrations of these UVabsorbing compounds would be expected in tissues directly exposed to sunlight. Concentrations of total MAAs in dorsal epidermal tissues ranged from 21.9 nmol mg-' protein (Stichopus variegatus) to 2053 nmol mg-' protein (Pearsonothuria graeffei). Taxonomic, tissue-specific and ecological relationships in the occurrence of MAAs in tropical deposit-feeding holothuroids are discussed.
State feedback design for rational nonlinear control systems with saturating inputs

This paper focuses on the problem of designing stabilizing state feedback control laws for rational nonlinear systems subject to actuator saturation. The results are based on the differential-algebraic representation of rational systems and a generalized sector relation to address the saturation effects. From these elements, LMI based conditions are devised to compute a state feedback control law leading to a maximized ellipsoidal estimate of the region of attraction of the closed-loop system. Several numerical examples are provided to illustrate the potentialities of the technique.
Evaluation of Two Different Models in Neural Machine Translation

: - This paper introduces two different models in Neural Machine Translation task and evaluates their performances. In the evaluation, the research is based on the Chinese-English news and English-Chinese news machine translation evaluation task. For the translation of the Chinese-English orientation, we used traditional hierarchical phrase model. In the English-Chinese translation direction, we used not only the traditional hierarchical phrase model but also the RNN neural network model and the attention model. At the same time, we compared and analyzed the translation results. In the remainder of this article, we introduce the system framework, data process approach and evaluation results in various evaluation tasks.
Community Agency Supervisors' Experiences with Supervisory Training and Supervision that Address the Knowledge and Skill Areas of Supervision in the Social Service Field

Research shows that supervisors in the social service field require on-going training and supervision; however, we do not know much about supervisors’ training and supervision and whether it prepares supervisors for the responsibilities of their jobs. This study used a telephone survey to explore the training and supervision experiences of community agency social service supervisors. The survey directly addressed 20 supervisory knowledge and skill areas identified from the literature review as those necessary for social service supervisors to be effective. Descriptive statistics were used to analyze participants’ responses and describe their training and supervision experiences. The goal of the study was to describe the training and supervision that supervisors receive to see if they address the supervisory knowledge and skill areas identified from the literature. Although the study found that supervisors access more training and supervision than expected, it also found significant inconsistencies in the training and supervision.
THE IMPACT OF ELECTRONIC HUMAN RESOURCE MANAGEMENT ON THE ROLE OF HUMAN RESOURCE MANAGERS

This study examined the impact of the adoption of electronic Human Resource Management (e-HRM) on the Human Resource Management function and how much it has affected to change the role of Human Resource Managers. In addition to that, it was intended to study the level and types of technologies that are used in HR in Sri Lanka and the drivers of adoption of technology in the Sri Lankan context. The study was initially supported through relevant literature in relation to e-HRM. This research was conducted on a sample of 30 large companies randomly selected across various industries and the primary technique of data collection was through a descrip- tive questionnaire distributed through e-mail or personal visits to companies. Out of the sample, 70 % of the companies have a moderate knowledge and usage of e-HR and a 30 % have a very high knowledge . The role played by HR professionals also changed from “Administrative Expert” to “Strategic Agent”. There were several reasons for driving organizations towards the adoption of e-HRM in Sri Lanka and the most common of which was the desire to be the leading edge. The critical success factors behind the successful implementation were employee attitudes, organi- zational culture,characteristics and the way of collaborating those with HR and IT. This adoption should not be done in an ad hoc way and it should be planned and implemented in a proper mann- er. Organization should identify the suitability of the selected software through proper evaluation, because it critically affects the post-performance of the whole system.
Organizational Innovation and IT Governance in Emerging Economies

As technology grows as the largest source of modern economic growth, the emergence of new models is currently challenging the standard western model of organizational management. Companies from all over the world have succeeded in creating emerging economies with these new models and are now competing with established multinational corporations.Organizational Innovation and IT Governance in Emerging Economies develops a methodological framework that supports new approaches of technological innovation by companies. This reference book provides contributions from experts in emerging economies, highlighting specific case studies of home grown companies from these emerging markets, offering lessons on how traditional multinationals can compete with these new companies for policymakers, government officers, academics, researchers, students, and practitioners.
Developing marketing planning skills: combining theory and practice

This paper examines the problems of translating marketing theory into effective marketing practice and specifically concentrates on the difficulties that surround the marketing planning process. First the authors explore the barriers to marketing planning and relate these to the lack of specific marketing competencies. Then the concept of work‐based learning is discussed and a programme of this nature suggested which builds on key marketing planning competencies.
Factors influencing the tourism competitiveness of former socialist countries.

Tourism in the former socialist countries can be best characterised as a rollercoaster ride since the regime change around 1989-1990. After the changes they lost their appeal for the 'Western' tourists and also a large share of visitors from the socialist countries as it became possible to travel to countries beyond the 'friendly' countries. The social tourism schemes operating in these countries have been abandoned or changed. The EU accession has helped to revive tourism and roughly at the same time the introduction of low cost airlines opened new markets for the former socialist countries. The introduction of the Euro has impacted on the tourism of some of these countries as they have temporarily become cheaper or more expensive than other (neighbouring) countries. This paper will focus on the factors that have had an impact on the competitiveness of Hungary, Poland, Bulgaria and Romania.
A Comparison of Factors Affecting Use of Marketing Information in Consumer and Industrial Firms

Despite recent attention to organizational issues in the management of advertising, sales, new product development, and channels, there has been little empirical study of the management of the marketing research function. The study reported complements earlier work on the use of marketing information in consumer goods businesses by examining factors seen as affecting the use of marketing information in industrial firms.
Does destination perception differ based on traveler type? A case of the world gambling capital: Macau

ABSTRACT China's anti-corruption campaign has become a “new normal” and long-term policy that is affecting the gaming industry in Macau. Mainland Chinese travelers, especially the highly coveted and big-spending VIP ones, are a major contributor to gaming revenues in Macau, but they have sharply reduced their gaming expenditures since China's anti-corruption campaign began. Based on this information, ascertaining Mainland Chinese tourists’ perceived image of Macau is vital work for developing and facilitating better adaption to the policy change. This exploratory study first investigates the destination image of Macau as perceived by travelers from Mainland China. The results showed that Mainland Chinese travelers had a positive perception of gambling opportunities, environmental hygiene, quality of tourism infrastructure, nightlife, and diversity of products for shopping and a negative perception of the convenience of transportation. This study further subdivided Mainland Chinese travelers into three groups based on their travel arrangement [Liu, X. , Li, J. J., & Yang, Y. (2015). Travel arrangement as a moderator in image–satisfaction–behavior relations: An investigation of Chinese outbound travelers. Journal of Vacation Marketing, 21(3), 225–236; Morrison, A. M. , Hsieh, S. , & O'Leary, J. T. (1993). Travel arrangement classifications for European international travellers. In R. V. Gasser & K. Weiermair (Eds.), Spoilt for choice: Decision making processes and preference changes of tourists: Proceedings of the institute of tourism and service economics international conference. November. University of Innsbruck (pp. 221–235). Thaur, Germany: Kulturvel]. The results indicated that all-inclusive packaged (AP) travelers gave lower evaluations to local food, unique European culture, gambling opportunities, and diversified products for shopping much lower than independent (IP) travelers and partial packaged travelers. On the other hand, IP travelers and partial packaged travelers gave lower evaluations to transportation convenience, access to tourism destinations, and communicating with locals than AP travelers. These results should help concerned parties determine the most appropriate strategies for improving Macau's image under the current circumstances.