Post-Industrial Journalism: Adapting to the Present

Introduction: The Transformation of American Journalism Is UnavoidableThis paper is part survey and part manifesto, one that concerns itself with the practice of journalism and the practices of journalists in the United States. It is not, however, about "the future of the news industry," both because much of that future is already here and because there is no such thing as the news industry anymore.There used to be one, held together by the usual things that hold an industry together: similarity of methods among a relatively small and coherent group of businesses, and an inability for anyone outside that group to produce a competitive product. Those conditions no longer hold true.If you wanted to sum up the past decade of the news ecosystem in a single phrase, it might be this: Everybody suddenly got a lot more freedom. The newsmakers, the advertisers, the startups, and, especially, the people formerly known as the audience have all been given new freedom to communicate, narrowly and broadly, outside the old strictures of the broadcast and publishing models. The past 15 years have seen an explosion of new tools and techniques, and, more importantly, new assumptions and expectations, and these changes have wrecked the old clarity.There's no way to look at organizations as various as the Texas Tribune, SCOTUSblog and Front Porch Forum or such platforms as Facebook, YouTube and Storify and see anything like coherence. There's no way to look at new experiments in nonprofit journalism like Andy Carvin's work at NPR during the Arab Spring and convince yourself that journalism is securely in the hands of for-profit businesses. And there's no way to look at experiments in funding journalism via Kickstarter, or the coverage of protest movements via mobile phone, and convince yourself that making information public can be done only by professionals and institutions.Many of the changes talked about in the last decade as part of the future landscape of journalism have already taken place; much of journalism's imagined future is now its lived-in present. (As William Gibson noted long ago, "The future is already here. It's just unevenly distributed.") Our goal is to write about what has already happened and what is happening today, and what we can learn from it, rather than engaging in much speculation.The effect of the current changes in the news ecosystem has already been a reduction in the quality of news in the United States. On present evidence, we are convinced that journalism in this country will get worse before it gets better, and, in some places (principally midsize and small cities with no daily paper) it will get markedly worse. Our hope is to limit the scope, depth and duration of that decay by pointing to ways to create useful journalism using tools, techniques and assumptions that weren't even possible 10 years ago.We also highlight the ways new possibilities for journalism require new forms of organization. Traditional news organizations have tended to conserve both working methods and hierarchy, even as the old business models are collapsing, and even when new opportunities do not fit in those old patterns. In interview after interview with digitally focused members of the traditional press, the theme of being thwarted by process came up. Adapting to a world where the people formerly known as the audience are not readers and viewers but users and publishers will mean changing not just tactics but also self-conception. Merely bolting on a few new techniques will not be enough to adapt to the changing ecosystem; taking advantage of access to individuals, crowds and machines will mean changing organizational structure as well. (We recognize that many existing organizations will regard these recommendations as anathema.)This paper is written for multiple audiences - traditional news organizations interested in adapting as well as new entrants (whether individual journalists, news startups or organizations not previously part of the journalistic ecosystem) - and those organizations and entities that affect the news ecosystem, particularly governments and journalism schools, but also businesses and nonprofits. …