Strategies to Mitigate Negative Results of Supply Chain Disruption

Strategies to Mitigate Negative Results of Supply Chain Disruption by Manal AlRamadin MBA, University of Jordan, 2006 BS, University of Jordan, 2003 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Global Supply Chain Management Walden University December 2019 Abstract Supply chains are considered the foundation of the global economy, and businesses with global supply chains usually encounter at least 1 disruption annually. Mitigating the negative impact of disruptions is critical to supply chain managers, as disruptions can negatively impact organizational profitability and performance. Grounded in the resource dependence theory, the purpose of this qualitative multiple case study was to explore strategies organizational and supply chain managers use to mitigate negative results from supply chain disruption. Participants were 4 supply chain managers working in 2 different international organizations located in Jordan, who used effective strategies to mitigate supply chain disruptions. Data collection involved semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and 2 main themes emerged: Developing relationships and collaboration and strategy to identify supply chain disruption. The implications for positive social change include the potential for organizational and supply chain managers to mitigate negative results of supply chain disruptions and improve organizational performance. Sustaining organizational performance promotes the well-being of employees, families, communities, and the economy, which can result in customer satisfaction, business growth, and stable employment.Supply chains are considered the foundation of the global economy, and businesses with global supply chains usually encounter at least 1 disruption annually. Mitigating the negative impact of disruptions is critical to supply chain managers, as disruptions can negatively impact organizational profitability and performance. Grounded in the resource dependence theory, the purpose of this qualitative multiple case study was to explore strategies organizational and supply chain managers use to mitigate negative results from supply chain disruption. Participants were 4 supply chain managers working in 2 different international organizations located in Jordan, who used effective strategies to mitigate supply chain disruptions. Data collection involved semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and 2 main themes emerged: Developing relationships and collaboration and strategy to identify supply chain disruption. The implications for positive social change include the potential for organizational and supply chain managers to mitigate negative results of supply chain disruptions and improve organizational performance. Sustaining organizational performance promotes the well-being of employees, families, communities, and the economy, which can result in customer satisfaction, business growth, and stable employment. Strategies to Mitigate Negative Results of Supply Chain Disruption by Manal AlRamadin MBA, University of Jordan, 2006 BS, University of Jordan, 2003 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Global Supply Chain Management Walden University December 2019 Dedication I would like to dedicate this academic accomplishment to my dad, Dr. Yahya AlRamadin, and my mom, Asmahan, for their support and encouragement to pursue my education throughout my lifetime. I want to dedicate my dissertation to my husband Omar, and my kids, Mira, Adam and Daniel, for their encouragement, support, and patience throughout my doctoral journey. Their unconditional love, prayers, understanding, and sacrifices throughout this journey encouraged and helped me to finish my doctoral study. Thank you Omar for your support through this experience, I could not have done it without you! Acknowledgments I want to express my gratitude and appreciation to all the faculty members of Walden University who have helped and supported me throughout this journey to achieve my goal. I would like to thank my chair for his support and direction, Dr. Timothy Malone. Your help and assistance and your guidance from the beginning of my journey until the end has been extraordinary. I would also like to acknowledge my second chair, Dr. Chad Sines for his guidance and direction throughout my doctoral journey. I would like to acknowledge my URR for the guidance in this doctoral program. I would also like to acknowledge all my family who has supported me throughout this journey. Thank you to everyone.