Miracle-dz/UniFAR-FTUs huggingface dataset:
Mobile phone service recovery : Its reflection on post-complaint behaviour

The developments in customer retention and the inevitability of service failures precipitate a creative culture of learning from mistakes and of introducing future service innovations. Therefore, this study seeks to validate and cross-validate the causal relationships between four dimensions of service recovery and post-complaint behaviour under the moderating influence of technical efficiency. Survey data were drawn from teachers of Federal Government Colleges (295) and senior officers (134) of telecommunications firms in the south-eastern zone, where GSM and at least one CDMA firm have network coverage. The data collection instruments were validated using Cronbach test, whereupon all variables surpassed 0.7. Analysis involved ANOVA, Pearson’s product moment correlation coefficient, multiple regressions, and partial correlations. All the dimensions of service recovery studied were critical at p<0.05 (two-tailed) in predicting post-complaint behaviour (see H1-H4). Specifically, attentiveness was found to have the strongest statistical interaction with postcomplaint behaviour, followed by credibility, demonstration, and apology. Further, only apology and demonstration had inverse relationship with post-complaint behaviour. The statistical interaction between the constructs of independent and dependent variables were significantly moderated by technical efficiency (see H5). The paper advised service officers to be creative, proactive and relational in detecting and addressing customer issues.
Inhibition of Vascular Adhesion Protein 1 Protects Dopamine Neurons From the Effects of Acute In�ammation and Restores Habit Learning in the Striatum

in neural function be induced by an that, by the integrity of the induces neuronal stress, cell and causes functional Effectively blocking these effects of in�ammation could, therefore, reduce both neuronal and functional decline. To test this hypothesis, we inhibited vascular adhesion protein 1 (VAP-1), a membrane bound protein expressed on endothelial cell surface, that mediates leukocyte extravasation and induces oxidative stress. and no difference between the two hemispheres in the PXS-4681A group. L) Quanti�cation of GFAP-positive area in the dorsal striatum 24h. Repeated measure two-way ANOVA: LPS effect F(1,10)=22.75, no effect Sidak’s multiple comparison showed a difference between CTR and LPS hemispheres in Vehicle group (p=0.0003) and not in the PXS-4681A treated group. M-P) Immunostaining for GFAP in the dorsal striatum.
Stable regularities without governing laws ? Forthcoming in Studies in History and Philosophy of Modern Physics

Can stable regularities be explained without appealing to governing laws or any other modal notion? In this paper, I consider what I will call a ‘Humean system’—a generic dynamical system without guiding laws—and assess whether it could display stable regularities. First, I present what can be interpreted as an account of the rise of stable regularities, following from Strevens [2003], which has been applied to explain the patterns of complex systems (such as those from meteorology and statistical mechanics). Second, since this account presupposes that the underlying dynamics displays deterministic chaos, I assess whether it can be adapted to cases where the underlying dynamics is not chaotic but truly random—that is, cases where there is no dynamics guiding the time evolution of the system. If this is so, the resulting stable, apparently non-accidental regularities are the fruit of what can be called statistical necessity rather than of a primitive physical necessity.
The Impact of Intersectoral Labor Reallocationon Economic Growth

This study seeks to explain economic growth differences in an aggregate production function framework, where labor reallocation from agriculture to modern sectors influences labor efficiency growth. The econometric analysis uses a panel of 65 countries over 1960-90. The results highlight: (a) the differences in labor reallocation impact on growth, controlled for using the intersectoral wedge in labor productivities; (b) the significance of labor reallocation effects, even after controlling for capital accumulation, initial conditions, and country effects; (c) the role of slow labor reallocation in explaining the dummy variable for Sub-Saharan Africa; (d) the role of initial education levels in explaining differences in labor reallocation rates.
Emotional and Behavioral Problems of Pre-school Children with Autistic Spectrum Disorder Assessed by the Child Behavior Checklist 1 1⁄2-5 IRWANTO

IRWANTO, MUHAMAD KAHFI, NINING FEBRIYANA, SRI HARTINI, and SATOSHI TAKADA Department of Child Health, Faculty of Medicine, Universitas Airlangga/Dr. Soetomo Hospital, Indonesia Department of Psychiatric, Faculty of Medicine, Univerisitas Airlangga/Dr. Soetomo Hospital, Indonesia 3 School of Nursing, Faculty of Medicine, Gajah Mada University, Indonesia Graduate School of Health Science, Kobe University, Japan
CONTRIBUTIONS OF THE MANAGEMENT SKILLS OF MANAGERS TO ORGANIZATIONAL CLIMATE ACCORDING TO THE OPINIONS OF EMPLOYEES WORKING IN DIRECTORATE OF YOUTH SERVICES AND PROVINCIAL DIRECTORATE OF YOUTH AND SPORTS

This study was conducted in order to reveal the effects of management skills of managers to organizational climate, according to the opinions of employees working in the Directorate of Youth Services and Provincial Directorate of Youth and Sports. The sample group of the study comprises of 73 randomly chosen employees from five cities (Elazig: 17 employees, Diyarbakir: 10 employees, Gumushane: 14 employees, Isparta: 18 employees and Kirklareli: 14 employees). In order to collect the data for the study, “Contributions of Perceived Management Skills of Managers to Organizational Climate Scale”, which was developed by Akar (2006), was adopted. The Scale form consists of 4 subscales and a total of 30 matters. These are “Job Centeredness” , “Tolerance” , “Close Control” and “Contempt” . In the data analysis, frequency and percentage calculations were used. In terms of the mean points on the scale, determinant statistics, normality analysis, and homogeneity results were examined. Due to the inability of the data to present a normal distribution, in independent pair group comparisons, Mann-Whitney U test of non-parametric tests was adopted while Kruskal-Wallis H test was adopted in multiple group comparisons. The statistical meaningfulness degree Alpha (α) error rate was adopted as p<0.05. The following results were obtained as a result of the mentioned tests: No statistically significant difference was observed according to the sample group’s variables of marital status and educational level. In the “Job Centeredness” subscale of the scale, meaningful differences were observed in the professional seniority (0.041<p) and service time (0.039<p). In the “Tolerance” subscale, meaningful differences were observed in the variables of gender (0.012<p) and professional seniority (0.045<p). Furthermore, in the “Contempt” subscale, meaningful differences were observed in the variable of the place of duty (0.015<p). Article visualizations:
Is Improving Access to University Enough? Socio‐Economic Gaps in the Earnings of English Graduates

Much research and policy attention has been on socio-economic gaps in participation at university, but less attention has been paid to socio-economic gaps in graduates’ earnings. This paper addresses this shortfall using tax and student loan administrative data to investigate the variation in earnings of English graduates by socio-economic background. We find that graduates from higher income families (with median income of around £77,000) have average earnings which are 20% higher than those from lower income families (with median income of around £26,000). Once we condition on institution and subject choices, this premium roughly halves, to around 10%. The premium grows with age and is larger for men, in particular for men at the most selective universities. We estimate the extent to which different institutions and subjects appear to deliver good earnings for relatively less well off students, highlighting the strong performance of medicine, economics, law, business, engineering, technology and computer science, as well as the prominent London based universities.
European Journal of Social Sciences Studies-ISSN 2501-8590

Total Quality Management (TQM) has been implemented in diverse industries globally, anticipating performance improvements. Among the plethora of research supporting the success of TQM, there are controversial reports highlighting failures of TQM. Employee work attitudes arising as the immediate outcomes of TQM have been reported and have been conceptualised as mediators. The search for factors influencing failures of TQM has not been conclusive and there are certain contexts in which the phenomenon has not been tested. Furthermore, there is a paucity of studies relating to employee work attitudes and their mediating effect in TQM domain. This paper aims to determine the relationships between people-related TQM, intrinsic motivation, and quality performance and the mediating effect of intrinsic motivation in the Sri Lankan apparel industry. Analysis of the data obtained from a sample of 566 machine operator employees using Structural Equation Modelling revealed that people-related TQM practices did not influence intrinsic motivation or quality performance. Intrinsic motivation did not exert any mediating effect in the study context. Among the PTQM practices, team work, training and employee involvement were significant drivers of intrinsic motivation and quality i Correspondence: email sakunthala@pim.sjp. ac.lk Shaguntala Durairatnam, Siong-Choy Chong, Mazuki Jusoh, S. M. Ferdous Azam, Jacquline Tham PEOPLE-RELATED TQM PRACTICES, INTRINSIC MOTIVATION AND QUALITY PERFORMANCE: EMPIRICAL STUDY IN SRI LANKAN APPAREL INDUSTRY European Journal of Social Sciences Studies Volume 5 │ Issue 1 │ 2020 148 performance while top management commitment and employee empowerment were not.
Receptive fi eld asymmetries produce color-dependent direction selectivity in primate lateral geniculate nucleus

Blue-on receptive fields recorded in primate retina and lateral geniculate nucleus are customarily described as showing overlapping blue-on and yellow-off receptive field components. However, the retinal pathways feeding the blue-on and yellowoff subfields arise from spatially discrete receptor populations, and recent studies have given contradictory accounts of receptive field structure of blue-on cells. Here we analyzed responses of blue-on cells to drifting gratings, in single-cell extracellular recordings from the dorsal lateral geniculate nucleus in marmosets. We show that most blue-on cells exhibit selectivity for the drift direction of achromatic gratings. The standard concentric difference-of-Gaussians (DOG) model thus cannot account for responses of these cells. We apply a simple, anatomically plausible, extension of the DOG model. The model incorporates temporally offset elliptical two-dimensional Gaussian subfields. The model can predict color-contingent direction and spatial tuning. Because direction tuning in blue-on cells depends on stimulus chromaticity, spatial frequency, and temporal frequency, this property is of little value as a general mechanism for image movement detection. It is possible that anatomical wiring for color selectivity has constrained the capacity of blue-on cells to contribute to spatial and motion vision.
Persistent variation in insecticide resistance intensity in container breeding Aedes (Diptera: Culicidae) co-collected in Houston, TX

As observed in many locations worldwide, resistance to pyrethroids is common in Aedes aegypti (L.) in the southern United States and northern Mexico. Strong resistance in Aedes albopictus (Skuse) is less common and is not as well characterized. These 2 species have been undergoing range expansion and are sympatric in many locations including Houston, Texas. They are often collected from the same locations and lay eggs in the same larval habitats. In this study, we colonized both Ae. aegypti and Ae. albopictus from 4 locations in Houston and characterized insecticide resistance using permethrin as a model pyrethroid. We found differences in resistance intensity between the species at all 4 sites. Within the Ae. aegypti, resistance ratios ranged from 3.5- to 30.0-fold when compared to the ORL1952 laboratory susceptible strain. Expression of several P450s was higher than in the ORL1952 strain, but the pattern was similar between the field strains of Ae. aegypti. Higher resistance ratios did correlate with increasing percentages of the dilocus knockdown resistance (kdr) genotype. In contrast, Ae. albopictus from the 4 locations all had very low resistance ratios (<4-fold) when compared to the same laboratory susceptible strain. Five years later, we performed additional collections and characterization from the most resistant location to assess the temporal persistence of this difference in resistance between the species. The same pattern of high resistance in Ae. aegypti and low resistance in sympatric Ae. albopictus remained 5 yr later and this may have implications for operational efficacy. Graphical Abstract
Vector Control, Pest Management, Resistance, Repellents Evaluation of Pyriproxyfen Effects on Aedes aegypti and Predatory Mosquito Toxorhynchites rutilus (Diptera: Culicidae)

Control of mosquito vectors of pathogens remains heavily dependent on the application of conventional insecticides. Pyriproxyfen (PPF) is a novel insecticide that has been proposed for use in autodissemination tech-niques to control mosquito vectors. The use of PPF can inhibit adult emergence but does not inhibit larval development. This feature is favorable for controlling Aedes aegypti because PPF has the potential to work in combination with natural sources of mortality (competition, predation) during the immature stages, and other control methods, including biocontrol agents that further suppress recruitment of adult mosquitoes. However, the PPF effects on life-history traits of Ae. aegypti in comparison to predatory mosquito Toxorhynchites rutilus , a source of mortality, are not fully understood. Here, we show that larval exposure to PPF concentrations that inhibit 50–90% of adult emergence in Ae. aegypti had a negligible effect on adult emergence and lifespan of Tx. rutilus . Weights of adult Ae. aegypti and Tx. rutilus were not influenced by PPF. These findings suggest that the use of PPF to control mosquito vectors may have low effects on mosquito biocontrol agents. Our results extend and confirm earlier data showing that PPF has potential to implement with Tx. rutilus to suppress Ae. aegypti and provide an additional advantage of PPF use in autodissemination control strategies. biotic predation and compe-tition, may act in conjunction with PPF to suppress the popu-lation of targeted mosquitoes. Previous shown promising results in suppression of Ae. aegypti populations by the combination of Toxorhynchites rutilus and PPF by PPF elucidated. PPF Toxorhynchites the plausibility efficacy of adult lifespan were analyzed using a regression analysis of survival data based on the Cox proportional hazards model. Calculations were conducted separately for males and females. Analysis of var-iance (ANOVA) was used to analyze the effects of PPF concentrations on adult weight. Tukey’s multiple comparisons test was used in post hoc analyses. In this study, P -values of less than 0.05 were considered significant.
E 1-11 1 Creep or tensile stress induced anisotry in FINEMET-type ribbons ?

Continuous stress annealing can be performed on FINEMET-type (Fe73,5Cu1Nb3Si15,5B7) ribbons. Here we report experiments conducted in a cheap open tubular furnace as a function of pulling velocity (v). We achieved up to v=120 m/min that is almost 100 times higher than previously reported for this kind of equipments. While the achieved relative permeability μ r remained constant without changing any other parameter than v, the elongation of the ribbon and the contraction of the ribbon width were monotonically changing as v was increased. The results support that the creep is not determined exclusively by the applied stress, but it is determined by the details of the amorphous-nanocrystalline transformation, which is influenced by the pulling velocity. The bigger the pulling velocity is, the higher the onset temperature of the amorphous-nanocrystalline transformation is, and the wider the associated exothermic peak is, resulting in increased elongation of the ribbon due to a short time formation of undercooled liquid state.
EXPERIMENTAL INVESTIGATION ON SOIL IONIZATION

The behavior of a grounding system under fault currents differs from its steady state behavior. When the density of the injected current exceeds a critical value, then soil ionization phenomena occur, which decrease the soil resistivity and, consequently, the grounding impedance. The critical parameter for the ionization phenomenon is the soil critical electric field, which corresponds to the electric field threshold above which the soil ionization occurs. The aim of this work is the experimental investigation of the soil ionization phenomenon on soil samples subjected to impulse voltages. The voltage and the current are recorded, and the soil critical electric field is calculated by using proposed in the bibliography methods. The influence of the soil parameters on the soil critical electric field is investigated, the results are compared to those drawn by the bibliography and useful conclusions derive.
A COMPARISON OF MICROPHYSICAL SCHEMES IN THE WRF MODEL DURING A SEVERE WEATHER EVENT

Cloud microphysical data from high-resolution simulations of a severe weather event are used to examine the general characteristics of several singleand double-moment microphysics schemes currently implemented in the WRF model. The lack of detailed in-situ cloud microphysical observations limits our ability to examine the overall accuracy of the microphysics schemes, therefore, the purpose of this study will be to simply compare the model-generated cloud structures that developed during the simulations. The severe weather event examined here occurred over the Northern Plains during the evening of 24 June 2003. Over 100 tornadoes were reported across the region, including the devastating F4 tornado that completely destroyed the town of Manchester, SD. This event was characterized by the development of numerous supercell thunderstorms within a very moist and unstable airmass extending from central Nebraska northeastward into central Minnesota (Fig. 1). Stratiform clouds with embedded convection were also present to the northwest of this region. The complex cloud structure associated with this event represents an ideal opportunity to examine the behavior of the microphysics schemes during very challenging simulation conditions.
membrane deformation and bioeffects produced by tandem bubble-induced

Cavitation with bubble–bubble interaction is a fundamental feature in therapeutic ultrasound. However, the causal relationships between bubble dynamics, associated flow motion, cell deformation, and resultant bioeffects are not well elucidated. Here, we report an experimental system for tandem bubble (TB; maximum diameter = 50 ± 2 μm) generation, jet formation, and subsequent interaction with single HeLa cells patterned on fibronectin-coated islands (32 × 32 μm) in a microfluidic chip. We have demonstrated that pinpoint membrane poration can be produced at the leading edge of the HeLa cell in standoff distance Sd ≤ 30 μm, driven by the transient shear stress associated with TB-induced jetting flow. The cell membrane deformation associated with a maximum strain rate on the order of 10 s was heterogeneous. The maximum area strain (eA,M) decreased exponentially with Sd (also influenced by adhesion pattern), a feature that allows us to create distinctly different treatment outcome (i.e., necrosis, repairable poration, or nonporation) in individual cells. More importantly, our results suggest that membrane poration and cell survival are better correlated with area strain integral ( R ​ eAdt) instead of eA,M, which is characteristic of the response of materials under high strain-rate loadings. For 50% cell survival the corresponding area strain integral was found to vary in the range of 56 ∼123 μs with eA,M in the range of 57 ∼87%. Finally, significant variations in individual cell’s response were observed at the same Sd, indicating the potential for using this method to probe mechanotransduction at the single cell level.
Daily Mile makes primary school children more active , less sedentary and improves their fitness and body composition

Background: The Daily Mile is a physical activity programme made popular by a school in Stirling, Scotland. It is promoted by the Scottish Government and is growing in popularity nationally and internationally. The aim is that each day, during class time, pupils run or walk outside for 15 min (~1 mile) at a self-selected pace. It is anecdotally reported to have a number of physiological benefits including increased physical activity, reduced sedentary behaviour, increased fitness and improved body composition. This study aimed to investigate these reports. Methods: We conducted a quasi-experimental repeated measures pilot study in two primary schools in the Stirling Council area: one school with, and one without, intention to introduce the Daily Mile. Pupils at the control school followed their usual curriculum. Of the 504 children attending the schools, 391 children in primary classes 1–7 (age 4–12 years) at the baseline assessment took part. The follow-up assessment was in the same academic year. Outcomes were accelerometer-assessed average daily moderate to vigorous intensity physical activity (MVPA) and average daily sedentary behaviour, 20-m shuttle run fitness test performance and adiposity assessed by the sum of skinfolds at four sites. Valid data at both time points were collected for 118, 118, 357 and 327 children, respectively, for each outcome. Results: After correction for age and gender, significant improvements were observed in the intervention school relative to the control school for MVPA, sedentary time, fitness and body composition. For MVPA, a relative increase of 9.1 min per day (95% confidence interval or 95%CI 5.1–13.2 min, standardised mean difference SMD= 0.407, p = 0.027) was observed. For sedentary time, there was a relative decrease of 18.2 min per day (10.7–25.7 min, SMD = 0.437, p = 0.017). For the shuttle run, there was a relative increase of 39.1 m (21.9–56.3, SMD = 0.236, p = 0.037). For the skinfolds, there was a relative decrease of 1.4 mm (0.8–2.0 mm, SMD= 0.246, p = 0.036). Similar results were obtained when a correction for socioeconomic groupings was included. Conclusions: The findings show that in primary school children, the Daily Mile intervention is effective at increasing levels of MVPA, reducing sedentary time, increasing physical fitness and improving body composition. These findings have relevance for teachers, policymakers, public health practitioners, and health researchers.