Strategies for Improving and Sustaining Real Estate Development Business Performance in Nigeria

Strategies for Improving and Sustaining Real Estate Development Business Performance in Nigeria by Obiora Timothy Anene MS, Walden University, 2016 BS, University of Lagos, 1990 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University October 2019 Abstract Real estate development (RED) businesses are critical to closing the housing deficit gap in Nigeria. The purpose of this multiple case study was to explore the strategies that successful business managers used to improve and sustain their business performance in Nigeria. The 7FE business process management framework was the conceptualReal estate development (RED) businesses are critical to closing the housing deficit gap in Nigeria. The purpose of this multiple case study was to explore the strategies that successful business managers used to improve and sustain their business performance in Nigeria. The 7FE business process management framework was the conceptual framework used. Primary research data were collected through semistructured interviews held with a purposive population sample of 5 business managers who successfully improved and sustained their business performance in the Nigeria real estate sector. Secondary data were collected from company and public documents and extant literature. Data were analyzed using computer-aided data analysis software and methodological triangulation. Ten emergent themes were identified: business strategy; commitment to quality and building trust; industry and market research; training and knowledge acquisition; innovation and reward systems; operational effectiveness and project portfolio management; minimizing costs and financial leverage; marketing, promotions, and strategic partnerships; measuring business performance and assessing strategic success; and change management and documenting lessons learned. The implications of this study for positive social change include the potential to increase the number of sustainable RED businesses in Nigeria, providing more employment, housing for more people, offering better living conditions, improving quality of life, and contributing to both local and national economies. Strategies for Improving and Sustaining Real Estate Development Business Performance in Nigeria by Obiora Timothy Anene MS, Walden University, 2016 BS, University of Lagos, 1990 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University October 2019 Dedication I am grateful for the privilege to dedicate this study to Almighty God for His mercies and grace that enabled me to undertake this doctoral study journey successfully. To Him be all glory and thanksgiving. I also appreciate and thank my family, friends and colleagues, who made different sacrifices to support and encourage me throughout this journey. May God richly reward you all. Acknowledgments A study of this nature could not have been completed without the guidance and support of more experienced scholars and practitioners. I hereby acknowledge the support of many people who contributed in one way or another in making this study a success, thank you so much. Space will not permit me to mention all your names. However, I will like to especially appreciate and thank my doctoral Chair, Dr. Betsy Macht, for all her efforts and guidance in this doctoral process, and the review of this doctoral study manuscript. I also want to specially thank my second committee member, Dr. Tim Truitt, for his valuable support, in concluding this study. I appreciate and thank Dr. Krista Laursen, my former Chair, for her support and contributions to this doctoral study. Many thanks to my former second committee members, Dr. Julie Bonner and Dr. Douglas Keevers, for their contributions to this work. I acknowledge and thank Dr. Brenda Jack, the University Research Reviewer, for her critical reviews that ensured that the academic standard was maintained. I am grateful for the wonderful support I received from my classroom cohorts during my doctoral completion courses. Thank you all, I deeply