Strategies For-Profit Educational Leaders Use to Reduce Employee Turnover and Maintain Sustainability

Strategies For-Profit Educational Leaders Use to Reduce Employee Turnover and Maintain Sustainability by Denise Janet La Salle MS, Ana G. Mendez University, 2010 BS, Interamerican University, 2001 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University April 2018 Abstract In educational institutions, employee turnover decreases productivity, profitability, and sustainability. In 2015, organizations lost $60 million in assets as the result of employee turnover. High employee turnover rates have an adverse influence on productivity, which leads to unsustainable business practices. Some college leaders lack strategies to reduce employee turnover and maintain sustainability. Using the motivation-hygiene needs (2-In educational institutions, employee turnover decreases productivity, profitability, and sustainability. In 2015, organizations lost $60 million in assets as the result of employee turnover. High employee turnover rates have an adverse influence on productivity, which leads to unsustainable business practices. Some college leaders lack strategies to reduce employee turnover and maintain sustainability. Using the motivation-hygiene needs (2factor theory), the purpose of this single case study was to explore strategies for-profit educational leaders used to reduce employee turnover and maintain sustainability in Florida. Participants were purposefully selected to ensure they had experience implementing effective employee turnover reduction strategies. The data collection was through face-to-face semistructured interviews with 5 managers and the review of organizational documents on employee turnover. Data were analyzed using inductive coding of phrases, word frequency searches, and theme interpretation. The 3 themes that emerged were: Effective communication reduced employee turnover, creating a supportive work environment reduced employee turnover, and job satisfaction and competitive compensation decreased turnover. Reducing employee turnover contributes to social change by providing college leaders with valuable insight that can lead to improved organizational growth, enhanced sustainability, and increased profitability. A reduction of employee turnover might help leaders provide new employment opportunities and promote prosperity for local families and the community. Strategies For-Profit Educational Leaders Use to Reduce Employee Turnover and Maintain Sustainability by Denise Janet La Salle MS, Ana G. Mendez University, 2010 BS, Interamerican University, 2001 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University April 2018 Dedication I dedicated this study to myself! I spent the last 6 years researching reliable information to do my assignments and study. In this program, I cried so many times because of frustration, but each tear was worth it! In this long journey, my wonderful husband Marcos supported me not only financially but also emotionally in my most discouraged moments in this long journey. Thank you for being extremely patient when we had to change our plans, so I could complete my assignments. To my father, Franklin, who has dementia, but always encourages me to pursue a higher degree. I want my children, JC, Steven, and Jonathan, to be proud of a mom who fights hard to obtain good grades and reach graduation. Further, I hope this great achievement will inspire my grandchildren, Sharielys and Steven Jr. I am confident that I am setting an example of personal growth for future generations. I also want to thank the Lord for guiding me all these years in this challenging, arduous, and complicated goal. Last, I want to dedicate this study to the less privileged students in foreign countries. I am planning to build schools or remodel the existing ones. This degree will allow me to provide the opportunity for current and future generations to encourage them to pursue an education that might help them exit poverty or at least have a better financial situation. I cannot change the world, but I can change the world for someone. Acknowledgments I want to thank all instructors who provided me with the foundation to succeed in this journey. Dr. Velkova, thank you for always being so patient in the most difficult time of my doctoral study; as a chair, you were always there to encourage and guide me. Dr. Sines, I want to thank you for your amazing support as a SCM; you always provided feedback in a timely manner, which helped me move faster during different stages of my doctoral study. Dr. Simon, I am grateful to have you in my team. After talking to many of my peers, I have concluded that you are the most responsive URR at Walden University. To my entire committee team, I will be forever grateful for the long nights you spent to help achieve my educational goal. I am also grateful for the support that I received from staff members and online classmates at Walden University who helped me in this exhausting journey. Also, I would like to thank my dearest sister, not by blood but by a true friendship, Jannette Acevedo. The Bible says: A friend loves at all times.and Jannette is that kind of friend; I love you my dearest friend! I want to extend my immense appreciation to Dr. Beato; words cannot express the depth of my gratitude for your extraordinary professionalism, patience, and guidance throughout this process. I particularly appreciate Dr. Abdalla for his friendship and encouragement during this long journey. Dr. Buowari, thank you friendship, support, and recommendations.