SMR03-18 0001

s, sorted by the start date and burst weight. When no end date is noted, the terms are considered to still be active. The weight represents the relevance of a burst term over its active period. A higher weight could result from a term’s long active period, higher frequency, or both. The term product-service systems has the highest weight of 5.12, meaning that it has appeared very frequently in the titles and abstracts of articles between 2006 and 2013. Product-service systems are defined as systems of integrated goods and services that provide alternative usage scenarios, intended to (1) create additional value for customers and (2) reduce the environmental impacts compared to individual material product consumption through ownership (Beuren et al. 2013). Hence, they form the functional basis for the shift from goods to services consumption through servitization and sharing business models. One of the most prominent current cases of product-service systems on the market is carsharing, which can be considered as an access-based consumption (i.e., freefloating, short-term car rental) alternative to individual car ownership or a general mobility extension that is predominantly available in larger cities (Bardhi and Eckhardt 2012). However, different fields of research now employ distinct theoretical bases and terminologies about product-service systems. These span different articles that either investigate the successful implementation and management of product-service systems (e.g., Morelli 2006; Fritze/Urmetzer/Khan/Sarstedt/Neely/Schäfers, From Goods to Services Consumption 6 SMR · Journal of Service Management Research · Volume 2 · 3/2018 · p. 3–16 Neely 2008), their influences on established business models (e.g., Schäfers et al. 2016a; Zervas et al. 2017), or consumer behaviors related to the adoption and evaluation of related business offers (e.g., Bardhi and Eckhardt 2012; Hamari et al. 2016; Fritze 2017). For instance, early contributions on the sharing economy predominantly focused on social interactions, especially by critically discussing the nature of the occurring sharing processes (Bardhi and Eckhardt 2012; Belk 2010; Lamberton and Rose 2012). However, more recently (i.e., starting in 2017), the discussion on the sharing economy has increasingly shifted towards investigating platforms (weight = 0.79). In this regard, researchers have attempted to improve the conceptualization of the phenomenon of the sharing economy in order to illuminate the economic status of the markets (Cheng 2016). Sharing business models have been conceptualized as “lateral exchange markets,” which are formed through intermediating technology platforms that facilitate “exchange activities among a network of equivalently positioned economic actors” (Perren and Kozients 2018, p. 21). As such, research on product-service systems paved the way for follow-up research within the overall research field devoted to the transition from goods consumption to services consumption. That is, while the concept of product-service systems served as a crucial vehicle for stimulating academic inquiry for understanding how the transformation of business models and consumer behavior happens from goods-based consumption to service-based consumption, researchers now more frequently relate to other concepts in a specific domain of inquiry. This tendency of specialization indicates the increasing maturity of the field. The term regulation (weight = 4.78) has started to appear more frequently since 2016, which may be connected to the widely reported growth (weight = 2.19) of service transitions. In addition, the burst detection also underlines the increasingly discussed disruptive power (disruption, weight = 4.22) of prominent sharing businesses such as Uber or Airbnb in established markets and the resulting resistance of affected stakeholders (e.g., cities, hotels, and taxi associations), calling for legal interventions of regulations (Cannon and Summers 2014; Edelman 2017). That is, while the growth of sharing and servitization business models is sufficiently evidenced (Cheng 2016; Kastalli and Van Looy 2013), there is an increasing interest concerning the disruptive power and regulation necessity of sharing business models. Overall, assessing the motivation (weight = 2.00) and perceived value (weight = 2.11) of consumers and businesses concerning their participation in the shift from goodsbased to service-based consumption is an upcoming theme, aiming for a better understanding of the overall potential of sharing businesses to sustainably transform markets and economies. Besides the rather descriptive investigations concerning consumers’ acceptance and adoption of sharing businesses (e.g., Möhlmann 2015) and normative suggestions that manufacturers should servitize their offerings to generate growth beyond their goods base (e.g., Kamp and Parry 2017), there has recently been an increase in articles that fulfill the demand for deeper insights (weight = 4.72) into consumer behavior and management in a sharing business context. For example, recent articles started to investigate the mediating processes that make consumers choose between ownership and sharing consumption (Bardhi and Eckhardt 2017; Lawson et al. 2016) as well as the “dark sides” of shared consumption on material assets, such as the well-known “tragedy of the commons” (Schäfers et al. 2016b). Moreover, there is a call for insights related to the potential strategic threats for corporate success by business model shifts in light of servitization (Benedettini et al. 2017; Valtakoski 2017). Finally, the burst detection analysis indicates an emerging interest in service management and marketing within the research field, as indicated through the term experience (weight = 0.02), which started in 2017 and is still active. In fact, literature reviews considering the different perspectives on the field also highlight the relevance of insights to be derived from a stronger connection of the servitization, sharing economy, and service management research (Baines et al. 2017; Benkenstein et al. 2017; Cheng 2016).