Miracle-dz/UniFAR-FTUs huggingface dataset:
The Impact of Customer Relationship Management (CRM) Technology on 
Business-to-Business Customer Relationships

Recent academic and practitioner studies suggest that Customer Relationship Management (CRM) provides improved business opportunity, yet has received mixed performance reviews in the extant literature. This research explored the relationship between CRM technology adoption, market orientation and relationship marketing, and the subsequent impact on business relationships and relationship performance. A conceptual model was developed based on the literature and information obtained through one-to-one in-depth interviews. The model incorporated key relationship constructs; trust, commitment and communications quality, and investigated the impact of CRM technology adoption on these constructs and relationship performance. In addition the firm's market and technology orientation was considered as critical antecedents to the adoption of CRM technology. The research incorporated a two-phased, cross-sectional design. The first research phase was exploratory, utilising one-on-one in-depth interviews with key informants. The objective was to explore the conceptualised CRM technology adoption - customer relationship model for robustness and realism. These findings were used to refine the CRM technology adoption - customer relationship model and the measurement instrument before proceeding with the explanatory phase of the study. The explanatory phase of the research consisted of an instrument development stage - creating, testing and finalising the research instrument, followed by a quantitative study of medium and large business in the manufacturing, services and wholesale industries in New Zealand. The objective of this stage of the research was to test and validate the CRM technology adoption - customer relationship model and measurement instruments. Measures of CRM technology adoption were collected from the supplier firms, while measures of relationship strength and relationship performance were collected separately from the customer perspective. The benefits for practitioners include methods to improved relationship and business performance from CRM technology implementation. The key benefit for academia is the development of a conceptual model linking CRM technology to RM, and providing insights into the synergies available from technology.
ENTREPRENEURIAL SELF-EFFICACY AND THE SUCCESS OF SUBSEQUENT VENTURE STARTUP AFTER FAILURE

Everyone experiences failure at some point in their lifetime. Entrepreneurs, especially, have a high incidence of failure, with estimates that over sixty percent fail within six years. Yet, a high percentage of failed entrepreneurs recover and persevere to start another business. Sometimes, they even become " serial entrepreneurs " who start many businesses. How do entrepreneurs recover from failure and have success? This research focuses on the failed entrepreneur, and I investigate aspects of how and why some failed entrepreneurs recover and start a new business. My research focuses on characteristics of the failed entrepreneurs themselves, and how certain attributes might differentiate between failed entrepreneurs who recover successfully versus those who do not. Based upon fundamental theories of human behavior and recent inquiries that have influenced the entrepreneurship literature, I draw upon research about entrepreneurs' personal 2 competencies that stand out as predictors of venture persistence and success, specifically, (1) domain-specific self-efficacy (2) emotion regulation, (3) practical intelligence, and (4) self-leadership, to propose a path to recovery when failure occurs. I suggest that these areas of research may enhance our knowledge of how and why failed entrepreneurs recover from failure. In addition, I investigate how characteristics of the immediate context or environment support or discourage subsequent startup. I interview and survey failed entrepreneurs, beginning with a list of firms from a Bay Area business consulting firm that helps failed companies " work out " of their business. Other contact sources include small business development centers, personal contacts, university entrepreneurship centers, and two populations of healthcare workers in the southern United States. Results of this study include entrepreneurial self-efficacy fully mediating the effects of both practical intelligence and emotion regulation on subsequent venture success, as well as partial mediation of support from social contacts on success. Theoretical and practical implications are discussed. Although research has been conducted on future success of successful entrepreneurs, as far as I can determine, no other academic researcher has attempted to understand and empirically demonstrate the future success of failed entrepreneurs.
The Relative Impact of Mandatory versus Voluntary Formation of Audit Committees

Audit committees are increasingly viewed as a key element of good corporate governance. In some countries their formation is mandatory, and in others it is voluntary. In the Australian setting, only the largest listed companies are required to form an audit committee, although many smaller companies do so voluntarily. There are few regulations over smaller companies, and the operations of audit committees. In a jurisdiction which combines mandatory and voluntary regulatory regimes, this study examines the relative impact of the regimes on audit committee diligence, on corporate governance and on board decision-making. It finds that mandatory audit committees are more diligent than voluntary ones, in terms of meeting frequency, but trade-offs are made between meeting frequency and the use of a Big 4 auditor, and the board’s decision-making is not consistently better. There is evidence that voluntary audit committees are established for legitimacy.
Human Resource Management and Industrial Relations

you have excellent communication skills, the ability to manage relationships with diverse stakeholders, a commitment to helping people and organisations improve performance? Do you also have the ability to handle details and see the big picture? If so a career in human resource management and industrial relations could be for you. The first port of call for many job applications is the human resources department of an organisation or a recruitment consultancy. Industrial relations experts are called in when employers and unions are in dispute about wages and conditions. But recruitment and bargaining are just two of many roles that human resource management and industrial relations (HRM & IR) professionals are involved in. Other roles include those of change management, strategic planning , training and development, and remuneration. Human resource management is about managing people so that businesses are competitive and successful. To do this in a fast-changing global economy, HRM & IR professionals keep up with issues and trends that affect employment relationships the labour market and economics, the product or service market, the political environment, environmental concerns, technological change, employment regulations, organisational psychology and social trends. The human resource management (HRM) function of an organisation manages the individual aspects of the employment relationship-from employee recruitment and selection to international employment relations, salaries and wages. HRM is a complex blend of science and art, creativity and common sense. At one level, HR practice draws on economics, psychology, sociology, anthropology, political studies, and strategic and systems thinking. At an operational level, success depends on interpersonal relationships. HR professionals are often the " go to " people in an organisation for advice and information. When things go wrong employees rely on the integrity and ability of HRM staff to manage and advise on issues without taking sides. They may also train and develop staff to ensure the business performs well, that it meets its goals and continually improves within legislative frameworks. HRM practitioners also keep up-to-date with legislation and analyse contemporary employment issues. Industrial relations is also a multidisciplinary field that studies the collective aspects of the employment relationship. It is increasingly being called employment relations (ER) because of the importance of non-industrial employment relationships. IR has a core concern with social justice through fair employment practices and decent work. People often think industrial relations is about labour relations and unionised employment situations, but it is more than that. Industrial relations …
Corporate risk management practices: evidence from Croatian and Slovenian companies

In this thesis the rationales of corporate risk management, as well as the implementation of different risk management strategies and the use of risk management instruments in Croatian and Slovenian companies have been investigated. Based on arguments arising from the review of the literature, we have proposed several hypotheses. We have tested whether the decision to hedge or not, and the decision to hedge with derivatives made by Croatian and Slovenian non-financial companies, is a function of six factors – financial distress costs, agency costs, capital market imperfections and costly external financing, taxes, managerial utility maximisation and hedge substitutes. We have also tested the assumption that corporate risk management is more developed or has different rationales among Slovenian than among Croatian companies. On the basis of our research results, it could be concluded that the explored hedging rationales have little predictive power in explaining corporate risk management decisions both in Croatian and Slovenian companies. The evidence based on univariate and multivariate empirical relations between the decision to hedge or use derivatives in Croatian companies and the predicted theories of hedging fails to provide support for any of the tested hypotheses but one - capital market imperfections and costly external financing. The univariate analysis and multivariate regression conducted for Slovenian companies have revealed that there is no statistically significant explanatory variable for the decision to hedge; therefore we can conclude it is not dependent on any of the predicted theories of hedging. The decision to use derivatives, however, has been shown as dependent on the size of the company. The multivariate test has proven a positive relation between the use of derivatives and the size of Slovenian companies, which supports the informational and transactional scale economies argument that larger firms will be more likely to use derivatives. The analysis conducted to explore differences between risk management practices in Slovenian and Croatian companies has shown statistically significant evidence that Slovenian companies use all types of derivatives, especially structured derivatives, more intensively than Croatian companies. Additionally, Croatian companies use simple risk management instruments like natural hedging to a greater extent in comparison with Slovenian companies. These findings are consistent with our research prediction that Slovenian companies have more advanced risk management practices than Croatian companies.
WiseReporter: A Korean Report Generation System

We demonstrate a report generation system called WiseReporter. The WiseReporter generates a text report of a specific topic which is usually given as a keyword by verbalizing knowledge base facts involving the topic. This demonstration does not demonstate only the report itself, but also the processes how the sentences for the report are generated. We are planning to enhance WiseReporter in the future by adding data analysis based on deep learning architecture and text summarization.
Change in methodology for collection of drinking water intake in What We Eat in America/National Health and Nutrition Examination Survey: implications for analysis

Abstract Objective To provide updated estimates of drinking water intake (total, tap, plain bottled) for groups aged ≥1 year in the USA and to determine whether intakes collected in 2005–2006 using the Automated Multiple-Pass Method for the 24 h recall differ from intakes collected in 2003–2004 via post-recall food-frequency type questions. Design Cross-sectional, observational study. Setting What We Eat in America (WWEIA), the dietary intake component of the US National Health and Nutrition Examination Survey (NHANES). Subjects Individuals aged ≥1 year in 2003–2004 (n 8249) and 2005–2006 (n 8437) with one complete 24 h recall. Results The estimate for the percentage of individuals who reported total drinking water in 2005–2006 was significantly (P < 0·0000) smaller (76·9 %) than that for 2003–2004 (87·1 %), attributable to a lower percentage reporting tap water (54·1 % in 2005–2006 v. 67·0 % in 2003–2004; P = 0·0001). Estimates of mean tap water intake differed between the survey cycles for men aged ≥71 years. Conclusions Survey variables must be examined before combining or comparing data from multiple WWEIA/NHANES release cycles. For at least some age/gender groups, drinking water intake data from NHANES cycles prior to 2005–2006 should not be considered comparable to more recent data.
Clinical utility and policy implications of a statewide mental health screening process for juvenile offenders.

OBJECTIVES This study examined the utility of screening adjudicated juvenile offenders for mental health symptoms at intake to the State of Washington Juvenile Rehabilitation Administration. The authors assessed the ability of a screening measure, the Massachusetts Youth Screening Inventory, second edition (MAYSI-2), to identify youths with mental health problems and co-occurring substance use problems. This study also examined the relationship of these symptoms to treatment utilization both before and after intake to the juvenile justice system. Ethnic and gender differences in the screening results were studied. METHODS The MAYSI-2 was administered to 1,840 youths consecutively admitted to state custody. Cluster analysis was used to group the youths by mental health symptom status, and the relationship between symptoms and treatment utilization was tested in the groups identified in the cluster analysis. RESULTS Youths who reported a high level of mental health symptoms, with or without co-occurring substance use problems, were more likely to have received previous mental health treatment than youths with a low level of mental health symptoms. Youths with a high level of mental health symptoms were more likely to receive extraordinary sentences and were thus less likely to be eligible for community transition programs than youths with a low level of mental health symptoms. Significant gender and ethnic differences in mental health symptom reporting on the screening inventory were found. Female offenders were significantly more likely than male offenders to report a high level of symptoms, and Hispanic youths were significantly less likely than youths in other ethnic groups to report a high level of symptoms. CONCLUSIONS The MAYSI-2 has utility in identifying youths in the juvenile justice system who have mental health problems, and MAYSI-2 results are related to use of treatment services both before and after intake to the juvenile justice system. Ethnic and gender differences in MAYSI-2 reporting must be considered in interpreting mental health screening data.
Impacts of Climate Modes on Air–Sea Heat Exchange in the Red Sea

AbstractThe impacts of various climate modes on the Red Sea surface heat exchange are investigated using the MERRA reanalysis and the OAFlux satellite reanalysis datasets. Seasonality in the atmospheric forcing is also explored. Mode impacts peak during boreal winter [December–February (DJF)] with average anomalies of 12–18 W m−2 to be found in the northern Red Sea. The North Atlantic Oscillation (NAO), the east Atlantic–west Russia (EAWR) pattern, and the Indian monsoon index (IMI) exhibit the strongest influence on the air–sea heat exchange during the winter. In this season, the largest negative anomalies of about −30 W m−2 are associated with the EAWR pattern over the central part of the Red Sea. In other seasons, mode-related anomalies are considerably lower, especially during spring when the mode impacts are negligible. The mode impacts are strongest over the northern half of the Red Sea during winter and autumn. In summer, the southern half of the basin is strongly influenced by the multivariate ENS.
Impact of disinfectant wipes on the risk of Campylobacter jejuni infection during raw chicken preparation in domestic kitchens

In the present study, we conducted a quantitative microbial risk assessment forecasting the exposure to Campylobacter jejuni contaminated surfaces during preparation of chicken fillets and how using a disinfectant‐wipe intervention to clean a contaminated work area decreases the risk of infection following the preparation of raw chicken fillet in a domestic kitchen.
Effects of inertia and satisfaction in female online shoppers on repeat‐purchase intention: The moderating roles of word‐of‐mouth and alternative attraction

– With the prevalence of the internet, whether various interactive relationship building between online channel and consumers may lead or not to profit has been paid much attention by researchers and practitioners. It is also to note that the ratio of female shoppers online has been increasing, and female shoppers now outnumber male shoppers online. Based on the perspective of switching path analysis technique (SPAT), the aim of this study is to explore the effects of consumer inertia and satisfaction on repeat‐purchase intention among female online shoppers, and also to examine whether positive word‐of‐mouth and alternative attraction moderate the above relationships. , – Data were collected from a self‐developed online survey system. The formal questionnaire consisted of three sections. The first section screened participants by gender and online shopping experience. The second section measured respondent perceptions of each construct in the research model. The last section aimed to understand respondent basic personal data. , – The study results indicate that both consumer inertia and satisfaction positively influence repeat‐purchase intention, and that consumer inertia is more influential than satisfaction; moreover, positive word‐of‐mouth negatively moderates the relationship between consumer inertia and repeat‐purchase intention, but positively moderates that between satisfaction and repeat‐purchase intention; finally, alternative attraction does not moderate any of the above relationships significantly. , – To the authors’ knowledge, the difference between the direct effect of inertia and satisfaction on purchasing behavior has not been investigated. Based on the study findings, suggestions are made for shopping website operators.
The association of bone turnover markers with pro- and anti-inflammatory adipokines in patients with gestational diabetes.

OBJECTIVE The aim of the study was to assess differences in circulating osteocalcin (OC) and osteoprotegerin (OPG), as well as in their expression in subcutaneous adipose tissue (SAT), visceral adipose tissue (VAT) and placental tissue obtained from patients with gestational diabetes mellitus (GDM) and normal glucose tolerance (NGT). MATERIALS AND METHOD Serum levels of OC, OPG and soluble nuclear factor-kB ligand (sRANKL) were measured in 49 women with GDM and 30 subjects with NGT between weeks 24-32 of gestation, and three months after childbirth. OC and OPG mRNA expression was measured in 23 patients with GDM and 23 women with NGT at term, using quantitative real-time RT-PCR. RESULTS The patients with GDM had decreased OC mRNA expression in SAT (p=0.015), lower adiponectin mRNA expression in VAT (p=0.039), and a lower circulating adiponectin level (p=0.04). Multiple regression analysis revealed that serum adiponectin was significantly associated with OC mRNA expression in SAT (b=0.49, p=0.03). Three months postpartum, the OPG/sRANKL ratio was markedly higher in the subjects with prior GDM (p=0.03) and correlated positively with HbA1c (R=0.33; p=0.04), fasting insulin (R=0.35; p=0.03) and HOMA-IR (R=0.34; p=0.04). CONCLUSIONS In the patients with GDM decreased OC mRNA expression in SAT might be associated with a reduced stimulatory effect on adiponectin expression in adipose tissue. On the other hand, higher OPG/sRANKL ratio suggests a better protection against bone loss in the subjects with prior GDM.
HONE: Higher-Order Network Embeddings

This paper describes a general framework for learning Higher-Order Network Embeddings (HONE) from graph data based on network motifs. The HONE framework is highly expressive and flexible with many interchangeable components. The experimental results demonstrate the effectiveness of learning higher-order network representations. In all cases, HONE outperforms recent embedding methods that are unable to capture higher-order structures with a mean relative gain in AUC of $19\%$ (and up to $75\%$ gain) across a wide variety of networks and embedding methods.
Economies of Scale and Scope in the European Banking Sector 2002-2011

This paper estimates economies of scale and scope for banks within the Eurozone between 2002 and 2011 and attempts to uncover the sources of those economies of scale and scope. Economies of scale are found to be positive and significant for all years and at all asset levels. When implicit too-big-to-fail subsidies are accounted for, economies of scale remain positive for the biggest banks during crisis years, but are negative outside of the crisis. Stronger scale economies are found for banks that focus on relationship banking compared to those that focus on transaction banking. The macro environment was found to play an ambiguous role, as the signs differed between simple cost estimations and more elaborate profit maximizing models. In the profit maximizing models, scale is found to correlate positively with the quality of ICT infrastructure and market concentration. Economies of scope are found to be positive for all years and to increase during crisis years. The results indicate that policy measures that attempt to limit scale and scope in the banking sector increase costs so that financial stability may be more efficiently guaranteed through other measures.