Globalization, modernization and functionality of the public library system in Nigeria

Purpose The purpose of this paper is to find out: the functionality of public libraries in the provision of needed information resources; the impact of the use of modern electronic gadgets as the level of patronage; the influence of old technology use on libraries; and the globalization effect on the user behavior toward public libraries. Design/methodology/approach The study adopted the descriptive survey design since the opinion, perceptions and observation of public library users were examined. Purposive sampling technique was used to select 185 respondents. A well-structured questionnaire was used to collect data from the respondents. The instrument was validated by research experts in the area of test and measurement and in library and information science research. A reliability test was carried out using 25 academic library users in Delta State University, Abraka, to establish a coefficient of 0.87 using Cronbach’s α. The data obtained were analyzed using descriptive and inferential statistics for research questions while the Pearson product moment correlation coefficient analysis and linear regression analysis were used to test hypotheses. Findings Public libraries in Nigeria are functional and accessible. There is inadequacy in modern information and communication technology devices that aid information provision and dissemination, Globalization and modernization has negatively impacted the patronage of public libraries. The influence of deterritorialization has influenced the user attitude toward regular use. Globalization has made time and space much more closer, thereby reducing contact and interaction between library staff and users in the public library system. Globalization and/or modernization has brought not only challenges to public libraries, but also opportunities to exploit. Research limitations/implications The findings of the study were drawn from one sampled area to represent the entirety of the country. The respondents were public library users who were found using public libraries; therefore, less time was allocated to answering research instrument, thereby potentially and probably not responded to with utmost concern. Practical implications Public library functionality will be deterred if necessary actions are taken to improve the quality of service provision. There will likely be a reduced patronage of public libraries if users do not get the most recent information as supposed. There is already a negative effect of globalization and modernization on the functionality of public libraries. There is an urgent need to update and modernize public libraries across the nation for effective and efficient service delivery. Social implications Globalization has led to the reduction of interpersonal and social interaction which is supposed to promote friendliness between public library users and the staff. It also promoted the use of modern technologies such as telecommunication devices, information disseminating gadgets in homes while inhibiting public library patronage time and space is now been maximized for the benefit of library users who are distant from the public library location in as much as information has become accessible at their fingertips. Originality/value This research was carried out by the author (Dr (Mrs) P.U. Otolo) and is fully individual. All authors cited are duly acknowledged.