Miracle-dz/UniFAR-FTUs huggingface dataset:
Analyzing effects of service encounter quality on customer satisfaction in banking industry

Article history: Received August 28, 2011 Received in Revised form November, 14, 2011 Accepted 19 November 2011 Available online 22 November 2011 Service quality represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Measuring service quality offers an immediate, meaningful and objective feedback about clients' preferences and expectations. In this paper, we study the relationship between customer perceptions from service encounter quality and loyalty of customer to organization and employees. The proposed study is implemented for banking sector in Iran using SERVQUAL factors and considers various factors influencing the quality of service. The results of the survey indicate that service quality systems, customer satisfaction are the most desirable factors based on the feedback we received from the customers. In addition, response to customers and loyalty to employees, service encounter quality, service and loyalty to organization, arrangements are in the next levels, respectively.
The Returns to Education and Experience : Trends in France over the Last Thirty-Five Years

L’application d’un modele unique aux donnees d’un grand nombre d’enquetes etalees sur trente-cinq ans fournit des mesures tres empiriques, mais comparables, du rendement salarial de la formation initiale et de l’experience, au sens le plus global du terme, et de son evolution en France. Meme si ce modele ne constitue pas le « vrai » modele de ce rendement, il donne une « grille de lecture » d’indices synthetiques assez clairs. La relative fragilite de la demarche vis-a-vis de choix conceptuels (quels concepts de formation et d’experience ? ) ou empiriques (quelle precision des donnees, quelles estimations ? ) conduit a rester dubitatif quant a l’apport eventuel d’une sophistication excessive des modeles ou des techniques econometriques. Les resultats mettent en evidence la puissance explicative du modele et indiquent que la formation est plus rentable que l’experience. La rentabilite salariale de la formation a baisse progressivement de 1962 a 1985 et elle est restee stable ensuite. Cette evolution globale recouvre en fait une hausse de la rentabilite des formations tres courtes, une baisse nette autour de 13 ans de formation (ce qui correspond au bac) et une quasi-stabilite pour les formations les plus longues.
Critical friendship and critical orphanship

The article engages with the opportunities and constraints raised by embedded research during times of rapid and extensive organisational change. Embedded research is an increasingly common approach for funding PhD studentships. The rapid and extensive reforms of the English public sector pose significant and underexplored challenges for embedded researchers and research. The author was embedded during his PhD and here he explores different metaphors – ‘critical friend’, ‘critical nephew’ and ‘critical orphan’ – to define the relationship between himself and the organisation in which he was embedded. The methodological and theoretical development of the research is then outlined in terms of the autonomy and access of the ‘critical orphan’ embedded research relationship. The article concludes that although ‘orphanship’ can be a positive development for the research, the lack of contribution to the sponsor organisation may prevent the further development of embedded research relationships in public sector organisations.
Some lower bounds in parameterized ${\rm AC}^0$

We demonstrate some lower bounds for parameterized problems via parameterized classes corresponding to the classical ${\rm AC}^0$. Among others, we derive such a lower bound for all fpt-approximations of the parameterized clique problem and for a parameterized halting problem, which recently turned out to link problems of computational complexity, descriptive complexity, and proof theory. To show the first lower bound, we prove a strong ${\rm AC}^0$ version of the planted clique conjecture: ${\rm AC}^0$-circuits asymptotically almost surely can not distinguish between a random graph and this graph with a randomly planted clique of any size $\le n^\xi$ (where $0 \le \xi < 1$).
Measuring Academic Proficiency Under the No Child Left Behind Act: Implications for Educational Equity

The accountability requirements of the No Child Left Behind Act of 2001 place high-poverty schools and racially diverse schools at a disadvantage because they rely on mean proficiency scores and require all subgroups to meet the same goals for accountability. In this article, student achievement data from six states are used to highlight differences in the demographic characteristics of schools identified as needing improvement and schools meeting the federal adequate yearly progress requirements. School-level data from Virginia and California are used to illustrate that these differences arise both from the selection bias inherent in using mean proficiency scores and from rules that require students in racially diverse schools to meet multiple performance targets. The authors suggest alternatives for the design of accountability systems that include using multiple measures of student achievement, factoring in student improvement on achievement tests in reading and mathematics, and incorporating state accountability ratings of school performance.
Effects of Collaboration on Language Performance

Language samples from fourteen students with communication disorders were obtained over a three year period to determine the effectiveness of a language-in-the-classroom (LIC)intervention model. While there were few differences noted in syntax, semantics or morphology for students served in a collaborative model as compared to students served in a pull-out model, significant differences in the completeness and intelligibility of student utterances were noted. Results indicated that students who received intervention using an LIC model had more complete/intelligible utterances and fewer incomplete/unintelligible utterances than students who received intervention using a more traditional pull-out model. Implications for speech-language pathologists (SLPs)are provided.
Remarriage As A Trigger of Parental Alienation Syndrome

Maladaptive efforts to adjust to remarriage can provoke or exacerbate parental alienation syndrome. The remarried parent, the other parent, the stepparent, and the child each may contribute to the disturbance. Underlying dynamics include jealousy, narcissistic injury, desire for revenge, the wish to erase the exspouse from the child’s life in order to “make room” for the stepparent, competitive feelings between the exspouse and stepparent, the new couple’s attempt to unite around a common enemy and avoid recognition of conflicts in the marriage, the child’s attempt to resolve inner conflict, and parent-child boundary violations. These dynamics are discussed and suggestions for treatment are offered.
How Clonal Is Staphylococcus aureus?

ABSTRACT Staphylococcus aureus is an important human pathogen and represents a growing public health burden owing to the emergence and spread of antibiotic-resistant clones, particularly within the hospital environment. Despite this, basic questions about the evolution and population biology of the species, particularly with regard to the extent and impact of homologous recombination, remain unanswered. We address these issues through an analysis of sequence data obtained from the characterization by multilocus sequence typing (MLST) of 334 isolates of S. aureus, recovered from a well-defined population, over a limited time span. We find no significant differences in the distribution of multilocus genotypes between strains isolated from carriers and those from patients with invasive disease; there is, therefore, no evidence from MLST data, which index variation within the stable “core” genome, for the existence of hypervirulent clones of this pathogen. Examination of the sequence changes at MLST loci during clonal diversification shows that point mutations give rise to new alleles at least 15-fold more frequently than does recombination. This contrasts with the naturally transformable species Neisseria meningitidis and Streptococcus pneumoniae, in which alleles change between 5- and 10-fold more frequently by recombination than by mutation. However, phylogenetic analysis suggests that homologous recombination does contribute toward the evolution of this species over the long term. Finally, we note a striking excess of nonsynonymous substitutions in comparisons between isolates belonging to the same clonal complex compared to isolates belonging to different clonal complexes, suggesting that the removal of deleterious mutations by purifying selection may be relatively slow.
Psychological Perspectives on Motivation through Gamification

Gamification is an innovative approach to foster motivation. It refers to the use of game elements in non-game contexts. This article adopts a differentiated view on the topic of gamification and investigates, how and why different game elements can address different motivational mechanisms. At first, the concept of gamification and specific game elements characteristic of gamification are described. After that, different motivational perspectives were analyzed and motivational mechanisms in form of effect hypotheses were derived from these perspectives. To investigate the motivational pull of gamification, game elements are matched with motivational mechanisms. Our theoretical inquiry shows that gamification potentially addresses motivational mechanisms and thereby fosters motivation. These theoretical results can be used for the effective design of gamification environments and represent a basis for empirical research. Further research is required to confirm these theoretical findings.
Gold Mining and Changing Perceptions of Risk in West Java

Artisanal gold mining presents some risks that can be accommodated easily within traditional cosmologies and perceptions of natural causation, and other health costs that are often new for those involved, and which require people to radically modify their evaluation and management of risk. This paper examines changing perceptions of risk for the Kasepuhan, an upland cultural enclave in West Java, who are increasingly drawn into gold mining to subsidize traditional forms of income generation at a time of rising material expectations. We first demonstrate how mining (tunnel collapse) is accommodated within traditional cosmologies and explanations of misfortune. We compare this with the processing of gold using mercury amalgam, which presents different kinds of risk not easily explained using traditional models. These have required miners and their communities to entertain new notions of causality and risk management.
Relational aggression: The role of intent attributions, feelings of distress, and provocation type

Abstract In recent research a relationally oriented form of aggression has been identified that, in contrast to overt aggression that harms others through physical means (e.g., hitting), harms others through damage to their peer relationships (e.g., angrily retaliating against a peer by excluding her from one's play group). The goal this research was to assess the role of intent attributions, feelings of distress, and provocation type (relational vs. instrumental) in children's relationally aggressive behavior. A total of 252 third- through sixth-grade children participated as subjects. A hypothetical provocation instrument was used to assess children's intent attributions and feelings of distress for ambiguous relational and instrumental provocation situations. Results showed that, as hypothesized, relationally aggressive children exhibited a hostile attributional bias and reported significantly higher levels of distress than did their nonaggressive peers for relational provocation situations. In addition, girls reported significantly higher levels of distress than did boys for relational provocation situations. Further, a comorbid group of relationally plus overtly aggressive children also exhibited a hostile attributional bias; however, their bias was evident for instrumental provocation situations only.
Correlations of phenotype and genotype in relation to morphologic remodelling of the aortic root in patients with Turner’s syndrome

Abstract Background Patients with Turner’s syndrome are at risk of aortic dilation and dissection. Currently, it is not known whether such dilation is related to associated cardiovascular abnormalities, or to the genetic anomaly itself. Methods We studied echocardiographically 107 patients with genetically proven Turner’s syndrome, with heterogeneous underlying karyotypes, and without associated cardiac lesions. Their average age was 19.6 plus or minus 8.4 years. We compared the finding with those from 71 age-matched healthy female volunteers. The diameter of the aorta was measured at the level of the basal attachments of the aortic valvar leaflets, the sinuses of Valsalva, the sinutubular junction, and its ascending component. Results Compared to control subjects, the patients with Turner’s syndrome had larger diameters of the aorta at the level of the sinuses of Valsalva, at 23.4+/−4.8 versus 25.5+/−4.1 millimetres (p = 0.0014), the sinutubular junction, at 19.9+/−3.8 versus 23.3+/−4.1 millimetres (p < 0.0001), and the ascending aorta, at 22.3+/−4.9 versus 24.6+/−4.4millimetres (p = 0.0011). Dilation of the sinutubular junction, found in just over one-quarter of the patients, was more common than dilation of the ascending aorta, the latter found in less than one-tenth. The patients with Turner’s syndrome, therefore, presented with remodelling of the aortic root, with relative dilation of the sinutubular junction. The underlying karyotype influenced both the dimensions of the sinutubular junction (p = 0.0054), and the ascending aorta (p = 0.0064), so that patients with the karyotype 45X had larger aortas. The karyotype was the strongest predictor by multivariate analysis for dilation at both these sites (p = 0.0138 and 0.0085, respectively). Conclusions Dilation at the sinutubular junction is frequent in patients with Turner’s syndrome, and is more common than dilation of the ascending aorta. The syndrome is associated with a remodelling of the aortic root, with prominent dilation of the sinutubular junction. There seems to be a relation between aortic dilation and the underlying genotype.
Charting the experiential territory Clarifying deﬁnitions and uses of computer simulation, games, and role play

The literature around experiential learning is unclear regarding the similarities and differences among simulation, games, and role play. In order to appropriately evaluate instructional processes, deﬁnitional clarity is necessary. In this article, we provide a deﬁnitional foundation and classiﬁcation scheme for the topics of computer simulation, role play, and games. The educational and training outcomes of each are discussed, providing readers the means to determine for themselves, the pedagogical appropriateness of simulation, games, or role play to a given situation.
The effect of stereotype content on anger versus contempt in “day-to-day” conflicts

Depending on how involved parties appraise day-to-day conflicts, they either may feel angry or contemptuous toward the other party, which, in turn, may result in stronger confronting or avoiding intentions. In this paper we investigated how the content of stereotypes associated with the group to which an outgroup perpetrator belongs affects appraisals, emotions, and behavior. In two experiments, we demonstrated that stereotyping an outgroup as less warm resulted in increased feelings of anger, and tendencies to react forcefully toward an outgroup party in a conflict. Specifically, this effect of low stereotype warmth was explained by increased appraisals of negative intentions. Stereotyping an outgroup as less competent in the same situation elicited increased feelings of contempt, and tendencies to avoid an outgroup party in a conflict. This effect of stereotype incompetence was due to decreased appraisals of control over the other party.
Identification of 8 foodborne pathogens by multicolor combinational probe coding technology in a single real-time PCR.

BACKGROUND Real-time PCR assays have been widely used for detecting foodborne pathogens but have been much less frequently applied in species identification, mainly because of the low number of species they can distinguish in 1 reaction. The present study used a new probe coding/labeling strategy, termed multicolor combinational probe coding (MCPC), to increase the number of targets that can be distinguished in a single real-time PCR for rapid and reliable species identification. METHODS With MCPC, 8 pairs of species-specific tagged primers, 1 pair of universal primers, and 8 unilabeled or mix-labeled molecular beacon probes were included in a single reaction tube. Real-time PCR was performed, and the identity of each of the 8 pathogens was determined by amplification profile comparison. The method was validated via blind assessment of 118 bacterial strains, including clinical isolates and isolates from food products. RESULTS The blind test with 118 samples gave no false-positive or -negative results for the target genes. The template DNA suitable for MCPC analysis was simply prepared by heating lysis, and the total PCR analysis was finished within 2.5 h, excluding template preparation. CONCLUSIONS MCPC is suitable for rapid and reliable identification of foodborne pathogens at the species level.
ALMA MEMO # 560 Methods for the Characterization and Measurement of the Gain Fluctuations of Cryogenic Amplifiers

Since ALMA instrument will have low noise receivers with very large instantaneous bandwidth, gain stability should be carefully specified to avoid limiting the sensitivity of the total system. This memorandum reviews the methods for the characterization of gain stability in the time and frequency domain and presents examples of experimental setups used for its measurement in the case of cryogenic amplifiers of the type used in the IF of ALMA as well as its practical limitations. Special attention is paid to some important but not widely known effects, as the dependence of gain fluctuation with bias and its variation across the band of the amplifier. Finally, the compliance of one prototype 4-12 GHz InP cryogenic IF amplifier with the requirements of ALMA project is discussed. Methods for the Characterization and Measurement of the Gain Fluctuations of Cryogenic Amplifiers 1. ALMA Specification: time and frequency domain The specification of gain stability for the cryogenic IF amplifier of an ALMA receiver is derived from the total System Gain Stability allowed. With the present system breakdown, the assignment for the gain stability of the cryogenic amplifier was specified in terms of Allan Variance in the time interval from 0.1 to 1.0 seconds. (sec) 1 1 . 0 10 2 ) ( 8 2 ≤ ≤ ⋅ ≤ − τ τ σ [1] A recent proposal from System Engineering (September 2006) sets different limits. The new values would be:     ≤ < ⋅ ≤ ≤ ≤ ⋅ ≤ − − (sec) 300 100 10 2 ) ( (sec) 100 05 . 0 10 2 ) ( 9 2 8 2
The comprehension of Turkish relative clauses in second language acquisition and agrammatism

The purposes of this study are to test whether the processing of subject relative (SR) clauses is easier than that of object relative (OR) clauses in Turkish and to investigate whether the comprehension of SRs can be better explained by the linear distance hypothesis or structural distance hypothesis (SDH). The question is examined in two groups of second language (L2) learners of different proficiency levels and a few agrammatics expected to show a similar pattern. Each participant is asked to comprehend 15 sentences containing SRs and ORs via a picture selection task. The results indicate that comprehension of SRs is easier than that of ORs for intermediate level L2 learners, whereas there is no significant difference between the types of relative clauses for early learners. Another result is that early learners produce errors similar to those of agrammatics, which are explained through trace deletion and referential strategy. These findings on Turkish provide significant support for the SDH.
HIGH-DOSE METHOTREXATE IS LETHAL TO RATS. WHY GIVE IT TO CHILDREN?

In the half-century since ® rst being introduced in the clinic, methotrexate (MTX) has become an essential drug in the therapeutic regimens used to treat patients with a remarkably wide variety of neoplastic and nonneoplastic disorders. It is equally remarkable that there is more than a 50,000-fold range in individual doses of MTX prescribed, from 0.5 mg/m2 to 33 g/m2. Optimal dosing schedules are often controversial, even for individual diseases, as clinical investigators balance the goals of increasing therapeutic ef® cacy and minimizing toxicity. High-dose MTX (HDMTX; ̧ 0.5 g/m2) is currently employed in the treatment of patients with osteogenic sarcoma (OS), acute lymphoblastic leukemia (ALL), head and neck cancer, non-Hodgkin lymphoma (NHL), neoplastic meningitis, and primary central nervous system (CNS) lymphomas. With leucovorin (LV) rescue, adequate hydration, urinary alkalinization, and plasma MTX monitoring, the renal, mucosal, and hematologic toxicity of high-dose MTX can be minimal. The 6% incidence of treatmentrelated mortality described in 1977 [1] is no longer seen. However, despite a wealth of clinical experience, there are few clinical data proving the superiority of HDMTX with LV rescue over conventional doses of MTX. Further, recent reports document a disturbing incidence of signi® cant neurotoxicity after HDMTX for ALL. In this issue of Pediatric Hematology and Oncology, FuskevÊag et al. report the results of their investigations into the causes of the observed high incidence of acute mortality in rats given MTX 5 g/kg (equivalent to approximately 20 ± 25 g/m2 rat body surface area). In well-conducted and controlled
Effect of sodium balance and calcium channel blocking drugs on blood pressure responses.

To study the role of calcium movements in mediating the effects of sodium chloride on the response of blood pressure to angiotensin II (ANG II), we infused ANG II before and after giving calcium channel blocking drugs (nifedipine and diltiazem) and calcium infusions to normal subjects during high and low sodium intakes. ANG II was also in nine patients with essential hypertension eating a low sodium diet. In preliminary studies, the effects of nifedipine, 20 mg p.o. , on blood pressure and plasma renin activity were determined. Sensitivity to infused ANG II was calculated as the slope of the linear regression of the increase in diastolic blood pressure (DBP) expressed as a function of the ANG II infusion rate (mm Hg/ng ANG II/kg/min). During intake of a high sodium diet (Na, 200 mEq/day) both drugs significantly (p less than 0.05) reduced ANG II sensitivity, while on a low sodium diet (10 mEq Na), neither drug reduced ANG II sensitivity. There was a significant (p less than 0.001) inverse correlation between the initial ANG II-DBP sensitivity and the change in sensitivity induced by the calcium channel blocking drugs in normal subjects (r = -0.78) and in hypertensive patients (r = -0.70). Five hypertensive patients had greater than normal ANG II-DBP sensitivity that was significantly (p less than 0.05) reduced by nifedipine. Calcium infusion did not affect the ANG II-DBP sensitivity on either diet. The results suggest that in normal subjects increased DBP responses to ANG II, induced by an increase in sodium intake, are partially mediated by increased extracellular to intracellular calcium movements, since they are blocked by the structurally different calcium channel blocking drugs nifedipine and diltiazem. In hypertensive patients on a low sodium diet, increased DBP responses to ANG II infusion were blocked by nifedipine, indicating they are at least partly mediated by increased extracellular to intracellular calcium flux.