Question: What is the agreement used in the Universal Metric to Flow operation and is a commitment between service provider and customer?
Sentence (from "Universal Metric to Flow"): Developed by network performance management company, "SevOne", in early 2010 and announced at Cisco Live in Las Vegas in July that year, the UMF technology was designed to automate the performance troubleshooting workflow, a major problem within the industry.
Relevant evidence: No