[Date] Thu, February 12, 2015 [Rating] -1 [Location] toronto, ON [ISP Response/Comment] sorry to hear you have some issue. I would suggest you contact our tech support to help you trouble shooting, if issue not solved within 24 hours, pls send the ticket number to our customer relation team jack.don@ciktel.com and we will look at it right away. We need to investigate your issue which is only related to your service. I don't see any of other customers have the same issue as you. Jordan CEO. [Comment] 
Can you please explain to me why your company decides to throttle the consumers internet down after 12 hours of usage? Why? Why do I have to restart my modem every 12 hours? Why does my modem reach 0.1 mbs UP AND DOWN when I leave it on for more than 12 hours? Why after restarting my modem, does my internet pick up speed again? Why is your service so garbage?