Better video quality, poor installation and mounting (Updated 6/6/2020)
Reviewed in the United States on June 5, 2020 | Rating: 3/5 | Best Sellers in Amazon Devices & Accessories
i had the original ring doorbell for about a year and really enjoyed it it was cheap but lower quality video resolution it was fine for the time i had it when the same thing with improved video was being released i jumped on it i received it today and got it installed the video quality is night and day as shown in the photos and much better than the 1st generation good work ring unfortunately the installation and mounting sucks compared to the 1st generation why they did this i have no clue but here are the issues1 the mounting plate on the first generation has connections for the wiring this made it very easy to remove the device and charge especially in the winter months where we live and the batteries lose charge 2nd generation has a mounting plate and the wiring on the back of the unit which was a pain especially when the existing wire is not very long this will be a nightmare having to remove this and recharge compared to the 1st generation i had no issues with the 1st generation this is a failure for ring in my opinion i am debating about keeping my 1st  generation instead of this now2 the mounting of the device to the frame also sucks the 1st literally had no gaps and was secure in my opinion it had guides that made the doorbell align to the mount the 2nd generation does not and there are gaps all the way around and loose i mounted it no differently than before in fact the holes for 1st and 2nd generation are identical which is a plus but again i see this mounting as a failure for ringi literally just installed this and outside of the perfect video i can’t attest to motion and nightvision yet i am disappointed in the execution of mounting the device i have no idea why this changed this from the 1st generation but this was a bad move in my opinion i still have no idea why these require a battery they never stay charged when connected to wiring but i assume this unit will have the same issue for me as well come winter they really need to rethink the whole battery idea and have a hardwired version and battery version or fix the way these thing function when power is applied at this point i may deal with it and hope ring fixes these mounting and wiring flaws if this mounted the same way as the 1st generation i would not be writing a review because i had no issues with the device other than the battery and that wasn’t enough for me to write a review excellent otherwise but seriously why did you change the way these mountupdate 662020so i decided to keep it primarily because i had already offered to sell my 1st generation to a neighbor but i did end up having to make some changes ultimately i bought some spade terminals and soldered them to my doorbell wire with heat shrink tubing ring provided in older versions but not this one for some reason while it was easy for me it won’t be for others overall i am still upset over this mounting as it is extremely poor execution when the previous version was perfect i guess this is rings way to get the price down to 99 by cutting corners the doorbell it self seems quality but mounting just plain sucks i have no other words for it you can see my updated photos of what i did there are two photos that show the camera quality difference the low quality image is from a generation 1 ring and the better quality hd is from the generation 2 ring night vision appears to be decent and motion the jury is still out because of the people only filter i am still trying to tweak it i am still leaving only 3 stars because of the mounting issues and there is still a gap between the mounting plate and the doorbell maybe ring will fix and send everyone a new mount but that is wishful thinking