Has Data File Import Problems and Crashes Often on Windows 11
Reviewed in the United States on March 10, 2024 | Rating: 3/5 | Best Sellers in Software
after 4 hours when i am usually finished with both federal and state taxes i am so frustrated we have all our investments including bank accounts with one of the top three investment firms in the us so yes their data files can be imported into turbotax the deluxe 2023 version has a new download procedure after selecting the financial institution from which to import data and clicking the import button the program the desktop version not webbased mind you brings up your browser with a message that you will be asked for login credentials of your financial institution but no the next screen said success and somehow all that financial data went from browser to the turbotax application without asking for login information anyone with any software or it experience should be cringing right now i do not have my browser set to save any passwords and i never check the box on my financial institutions login page to remember me and i run malwarebytes premium  to be fair to intuit i do not know if this screwup is on the part of intuit my financial institution or both if i can figure it out i will update when i went to check what data was imported it was only my spouses data when i tried another import to see if i could get a login request i just got another copy of my spouses data an hour into searching through the intuit community support website i found references to this problem that thread is many pages long the first reporting was from early november so this has been known for four months with no fix most of the help even from intuit people said to hand enter your data umm then why did i spend  for this package the real workaround which i found after a couple pages of complaints and misleading help is to quit turbotax clear browser history cookies and the cache restart then redo the import in turbotax rinse and repeat for the spouse i moved on to continue the tax return and the next thing that happened was turbotax crashed so start a new return do the import again saving often get a little further and another crash after the 4th crash i quit for the day ive used turbotax for over 20 years but probably wont buy it next year my trust in intuit is thin right now