Yummy crunchy ice, but a bumpy road to get it. Happy to now have ice!
Reviewed in the United States on May 28, 2024 | Rating: 5/5 | Best Sellers in Appliances
picture  video are of the replacement machine black one  i put the broken pink machines pink handle on the black machine pink one makes loud scary bang when turned onhad to get creative given amazon only allows 1 video  i needed to show 2 as the second time it made bigger ice im disabled autisticadhd  sound sensitiveim gonna be honest with my review  hopefully this helps others possibly like myself when ordering this machinedo note i now have a working machine they sent a replacement its not pink its blackokies so this was the first machine that ive ordered on amazon to arrive broken i didnt know what to do at first but did figure it out in the end to email them also tried facebook messenger but mail is better i did what the paper stated after unboxing carefully be wary if u has kittys theres styrofoam that sheds i waited almost 3 hrs to plug it in had the pink machine on the counter in my kitchen even though paper said 1 hour before plugging in i got distracted with other stuffsi eventually started it followed the paper rules  filled with water to max  waited it didnt do anything so i walked away to my other room to heard a loud muffled noise not knowing it was the machine but startled went back out to kitchen to see the machine didnt make any iceso i turned it off turned it back on  watched itbig mistake a loud bang happened when the machine trys to kick on the cooling part i assumefor me this scared me very bad im noise sensitive this also triggered my overreactive fight  flight response i then had to rebrave turning off  on  recording it for the euhomy company i got in contact with them by mail got a nice human named stella  was back  forth emailing with them providing pics  videos  serial number  order number do not forget the order number thats importanteventually they sent out a replacement its black not pink like i orderedthe new machine arrived i waited a hour turned it on very bravely wearing my ear defenders as i was terrified by the last ones bang noisethis one worked fans kicked on  within some time we had ice  i was able to fill up bowls  put them in front of our fans  some in my kittys bowl we have ice now needed ice for my kitty  i as its hot like almost 90 in my place  we cant get a ac for a bitthis is a very good company i have there countertop dishwasher that works amazing its not there fault the 1st machine arrived broken i mean it was shipped with upsthe replacement was shipped with fedex there prob more gentletip for nd disabled were ear defenders the first time turning it on just in case  cause its a loud bang if it failsalso the fans should kick on when u turn it on so that is also a good warning sign something is wrong if the fans dont kick on