Not as reliable as you might think...
Reviewed in the United States on October 12, 2015 | Rating: 1/5 | Best Sellers in Gift Cards
i have sent and received 1000s in amazon gift cards over the years so it hurts me to write this review but i want to make sure people are aware of how little responsibility amazon takes to make sure a gift sent through them reaches your loved ones i sent a 100 gift card to a friend in april when she went to use it she was told the claim code was not valid she let me know and i called amazon i was told that the claim code was used by someone else they could tell it was a different personthey sent the same claim code on two different gift cards so clearly their fault the rep said she would let the gift card department know but next morning i get this email from a customer service rep in indiaive researched your amazoncom gift card order and found that it may have been used by susan pebley someone other than the intended recipient im not able to resend the gift card or refund the orderto receive a refund please contact the bank that issued the credit card used to purchase the gift card and dispute the charge the bank will send paperwork for you to sign to verify any unauthorized charge your bank will then pass the appropriate paperwork on to usi hope you understand my limitations and help us to serve you betterwe hope to see you again soonwed appreciate your feedback please use the links below to tell us about your experience todayone they dont want to fix something that should be easy to fixjust reissue a gift card they want me to spend more time trying to get back what should be there in the first place  the credit card company cant do anything unless you find out about it in their 90 day limit that doesnt usually happen as most gift card recepients dont use it right away they might not even feel close enough to the giver to let them know it didnt workjust imagine how many gifts dont reach the recipientvery disappointed by amazon i will be looking for a different more reliable company to send my gifts withfelt this was important to bring to peoples attention with the coming holiday season please dont waste your money sending an amazon gift card just send your loved ones cash instead