Verizon no help, but after calling Amazon they helped get the phone to where I can use it.
Reviewed in the United States on August 31, 2024 | Rating: 4/5 | Best Sellers in Amazon Renewed
first time buying a renewed phone and after 2 12 hours at verizon with them trying to trouble shoot it there’s a parental lock on it so it’s useless to me so they say came home and requested to return it but decided to talk to tech support after a few minutes she helped get it straightened out