Software was great, INTUIT's harassing web site was not.
Reviewed in the United States on April 12, 2024 | Rating: 3/5 | Best Sellers in Software
using any of the help links opens web pages that hound you to log in — even if you are already logged in to use the desktop software  you must learn to ignore those promptsthey attempt to enroll you in the online tax filing package  it wouldnt be so bad if the prompt was small and off to the side but this is front and center in your face sales hooks  it occurs so often as to be crazy  its disturbing and not reassuring that intuit does not recognize you are already logged in with the desktop package  seems there is a huge disconnect between intuit corporate and turbotaxre supportif you can manage to find the support website and query their database you might get an appropriate answer  be careful because the rules change year toyear and no attempt to prevent outofdate advice  its hard to know how many hours you might wait trying to get a response by phone or support staff before giving up and trying another approach  or how many times youll be prompted to create yet another password as though they agedout your existing password even though it was created only 2 days before the very next day it required to create anotheractually the program worked quite well i was impressed  but that might only reflect that i knew better than to fall into the easystep trap  that process would have you fetch eery piece of paper in your house  enter every possible document receipt etc and after many hours of effort simply report take the standard deductioni suggest to first do a quick calculation to determine if your deductions get anywhere near the standard amount and enter data only into the known deduction categories  also consider that even if your total list is greater the potential benefit for doing all that work is limited to difference between the standard and the amount your deductionsas others point at somewhere you may realize that the irs could fill out your application were it not for the tax prep industrys lobbying  to prevent thatone oddity i found it not possible to import 1099r tax records  was told only after hours on the phone line that no its not possible  maybe a feature of the deluxe software package or maybe i was illadvised