McGill-NLP/feedbackQA huggingface dataset:
Question: Should people with an increased risk of illness be working from home?

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 2. Who should go to work?
2.1 Protecting people who are at higher risk
section_content: Objective: To protect clinically vulnerable and clinically extremely
vulnerable individuals.
Clinically extremely vulnerable individuals have been strongly advised not to
work outside the home.
Clinically vulnerable individuals, who are at higher risk of severe illness
(for example, people with some pre existing conditions), have been asked to
take extra care in observing social distancing and should be helped to work
from home, either in their current role or in an alternative role.
If clinically vulnerable (but not extremely clinically vulnerable) individuals
cannot work from home, they should be offered the option of the safest
available on site roles, enabling them to stay 2m away from others. If they
have to spend time within 2m of others, you should carefully assess whether
this involves an acceptable level of risk. As for any workplace risk you must
take into account specific duties to those with protected characteristics,
including, for example, expectant mothers who are, as always, entitled to
suspension on full pay if suitable roles cannot be found. Particular attention
should also be paid to people who live with clinically extremely vulnerable
individuals.
Steps that will usually be needed:


Providing support for workers around mental health and wellbeing. This could include guidance or telephone support.


See current guidance for advice on who is in the shielding and clinically vulnerable groups.



Reviewer feedback on this answer:
This answers the question directly, this answer also proved multiple guidance on how they should be working from home
The question answers in detail that vulnerable people should be working from home. It also talks about appropriate steps if that's not possible.
It gives reasons why people that are most vulnerable should not work outside the home

Reviewer ratings:
Excellent
Excellent
Excellent
Question: What grant do I qualify for under the coronavirus retail, hospitality, and leisure grant fund based on the rateable value of my business?

Answer passage (source: UK):
page_title: Guidance Check if your retail, hospitality or leisure business is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: Eligibility
section_content: You’re eligible if your property is a:

shop
restaurant, café, bar or pub
cinema or live music venue
assembly or leisure property - for example, a sports club, a gym or a spa
hospitality property - for example, a hotel, a guest house or self-catering accommodation


Reviewer feedback on this answer:
While this answer describes how a person is illegible for the grant, it says nothing about what type of grant.
This give a very basic answer on what type of business are covered
This does not answer the question. The question is asking for information on available grant for businesses based on the rateable value of the business. However, this answer contains information on what type of businesses are eligible for the grant.

Reviewer ratings:
Could be Improved
Acceptable
Bad
Question: How can I apply for a bounce back loan and what are the repayment terms?

Answer passage (source: UK):
page_title: Guidance Apply for a coronavirus Bounce Back Loan
section_headers: How long the loan is for
section_content: The length of the loan is 6 years, but you can repay early without paying a
fee. No repayments will be due during the first 12 months.

Reviewer feedback on this answer:
This answer can be improved, it did not talk about what type of loan it is.
There is not a lot of information here.  It doesn't say what kind of loan this is.  It's not really helpful.
This passage doesn't answer the question because instead of giving hints on how to apply for a bounce back loan,it is talking about the length of the loan and payment option.

Reviewer ratings:
Could be Improved
Bad
Could be Improved
Question: What is the length of the Coronavirus Bounce Back Loan?

Answer passage (source: UK):
page_title: Guidance Apply for a coronavirus Bounce Back Loan
section_headers: How long the loan is for
section_content: The length of the loan is 6 years, but you can repay early without paying a
fee. No repayments will be due during the first 12 months.

Reviewer feedback on this answer:
This not only gives a time frame but it also gives extra information about paybacks
This answer does not highlight which loan this is entailing and thus is not a useful answer.
This is a direct answer to the question, it provides information on the length of the loan and when repayment will be due.

Reviewer ratings:
Acceptable
Bad
Excellent
Question: What resources can I use to determine whether it is safe to return to the UK during COVID-19?

Answer passage (source: UK):
page_title: Guidance Waiting to return to the UK during coronavirus (COVID-19)
section_headers: Find suitable accommodation
section_content: You should contact your travel provider or travel agent to talk through
accommodation options. You may also wish to contact your travel insurer to see
if they can help. Our travel advice for the country you are
in provides more information on
your local situation.
If you have any concerns over your safety in your accommodation, speak to your
insurers or travel provider to talk through your options. If you have been
asked to leave, or have nowhere else to go, contact your local British
Embassy, high commission or consulate.
They may be able to offer advice on where to move to that would be a safer
area to stay in.
In some countries one of our partners, The Salvation Army, may also be able to
provide some basic assistance if you are in need. Contact your local British
Embassy, high commission or consulate for
advice.

Reviewer feedback on this answer:
This does not answer the question. The question is asking for information on resources to determine whether it is safe to return to the UK during Covid-19. However, this answer contains information on looking for accommodation when unable to return to the UK during pandemic.
Lets a person know what to do if they need help with accommodations where they are staying.
This suggest that you contact travel agencies before you travel

Reviewer ratings:
Bad
Bad
Acceptable
Question: How well to maintain social distancing in the work place.

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 3. Social distancing at work
section_content: In this section

3.1 Coming to work and leaving work
3.2 Moving around buildings and worksites
3.3 Workplaces and workstations
3.4 Meetings
3.5 Common areas
3.6 Accidents, security and other incidents

Objective: To maintain 2m social distancing wherever possible, including while
arriving at and departing from work, while in work, and when travelling
between sites.
You must maintain social distancing in the workplace wherever possible.
Where the social distancing guidelines cannot be followed in full in relation
to a particular activity, businesses should consider whether that activity
needs to continue for the business to operate, and, if so, take all the
mitigating actions possible to reduce the risk of transmission between their
staff.
Mitigating actions include:

further increasing the frequency of hand washing and surface cleaning
keeping the activity time involved as short as possible
using screens or barriers to separate people from each other
using back-to-back or side-to-side working (rather than face-to-face) whenever possible
reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others)

Social distancing applies to all parts of a business, not just the place where
people spend most of their time, but also entrances and exits, break rooms,
canteens and similar settings. These are often the most challenging areas to
maintain social distancing.

Reviewer feedback on this answer:
This answers the question directly and focus on the entry and exit procures
This answer states that you must maintain social distancing at work wherever possible and explain guidelines to follow in order to maintain social distancing at work.
There is a decent amount of information here.  It is talking about social distancing at work.

Reviewer ratings:
Excellent
Excellent
Acceptable
Question: How can my school apply for government funded support?

Answer passage (source: UK):
page_title: Guidance Get technology support for children and schools during coronavirus (COVID-19)
section_headers: Get help using online education platforms
section_content: Schools can apply for government-funded support through The Key for School
Leaders and access one of
two free-to-use digital education platforms: G Suite for Education or Office
365 Education. The Key also provides feature comparison and case studies on
how schools are making the most of these platforms.
Organisations can use the EdTech Demonstrator Programme to contact a network of schools and colleges who are
already using remote education technology resources for help and support.
Read the other guidance on remote education during coronavirus
(COVID-19).
Read other guidance on social care during coronavirus
(COVID-19).

Reviewer feedback on this answer:
It gives the steps schools might take to apply for funds.
This is a direct answer to the question. It contains information on how schools can apply for government-funded support and what types of things they can access through the support.
Gives the program for schools and a link on where to apply

Reviewer ratings:
Excellent
Excellent
Excellent
Question: Where can schools and other organisations find help during the lockdown?

Answer passage (source: UK):
page_title: Guidance Get technology support for children and schools during coronavirus (COVID-19)
section_headers: Get help using online education platforms
section_content: Schools can apply for government-funded support through The Key for School
Leaders and access one of
two free-to-use digital education platforms: G Suite for Education or Office
365 Education. The Key also provides feature comparison and case studies on
how schools are making the most of these platforms.
Organisations can use the EdTech Demonstrator Programme to contact a network of schools and colleges who are
already using remote education technology resources for help and support.
Read the other guidance on remote education during coronavirus
(COVID-19).
Read other guidance on social care during coronavirus
(COVID-19).

Reviewer feedback on this answer:
This answer provides links and names of organizations that provide support. It gives a brief explanation of them and if the links worked it would be just fine.
This is a direct answer to the question. This answer provides information on where schools and organizations can find help during the covid-19 lockdown.
This answer does not answer where schools and organizations can find help during lockdown and thus not related to the question.

Reviewer ratings:
Acceptable
Excellent
Bad
Question: What steps need to be taken to ensure social distancing is in place in the workplace?

Answer passage (source: UK):
page_title: Labs and research facilities
section_headers: 3. Social distancing at work
3.1 Coming to work and leaving work
section_content: Objective: To maintain social-distancing wherever possible, on arrival and
departure and to ensure handwashing upon arrival.
Steps that will usually be needed:


Staggering arrival and departure times at work to reduce crowding into and out of the workplace.


Providing additional parking or facilities such as bike racks.


Limiting passengers in corporate vehicles (for example, work minibuses). This could include leaving seats empty.


Reducing congestion, for example by having more entry points to the workplace.


Using markings and introducing one-way flow at entry and exit points.


Designating exclusive entry and exits points for personnel working in high-risk areas, such as mechanical test sites and wet labs.


Providing handwashing facilities (or hand sanitisers where not possible) at entry and exit points.


Providing alternatives to touch-based security devices such as keypads.


Providing storage for workers for clothes and bags.


Requesting staff change into work clothing and equipment on-site using appropriate facilities/changing areas, where social-distancing and hygiene guidelines can be met.


Washing lab clothing and equipment such as goggles and gloves on-site rather than by individual staff members at home.



Reviewer feedback on this answer:
This answer the question and focus on arrival and departure part of day, this answer lays out steps on how to ensure your safety
Gives wonderful advice and step by step instructions and suggestions to follow.
This answer contains information on how to maintain social distancing on arrival and departure at the workplace. However, it does not provide any further information on how to ensure social distancing in workplace during work.

Reviewer ratings:
Acceptable
Excellent
Could be Improved
Question: Should social distancing be maintained during an emergency in the factory?

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency, for example, an accident, fire, or break-in, people do not
have to stay 2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards, including washing
hands.

Reviewer feedback on this answer:
This just answer the bare minimal of what they can do in case of a emergency
Gives a straight forward answer saying social distancing is not required in an emergency situation. Also gives a tiny suggestion as what to do afterwards.
This answers the question directly by providing information on whether or not social distancing should be practiced during incidents or emergency and what things should be paid attention to after the incidents.

Reviewer ratings:
Could be Improved
Excellent
Excellent
Question: What should people do considering social distancing in the event of an emergency?

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency, for example, an accident or fire, people do not have to stay
2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards including washing
hands.

Reviewer feedback on this answer:
This answers the question directly. It provides information on safety recommendation and what to do in case of an emergency during social distancing period during covid-19.
This does answer the question but will need to be expanded on to ensure that everyone is safe.
Directly answers what to do in an emergency when social distancing may not be practical.

Reviewer ratings:
Excellent
Could be Improved
Excellent
Question: What should workers do if there is an emergency at the home they are visiting?

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency, for example, an accident, fire, or break-in, people do not
have to stay 2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards, including washing
hands.

Reviewer feedback on this answer:
This answer, while involving what one should do in an emergency, does not give much information other than one piece of advice.
Provides a simplistic view on what to do when an emergency arrives.
There isn't a lot of information here.  The information does mention emergencies though.

Reviewer ratings:
Could be Improved
Acceptable
Could be Improved
Question: What are some resources that one can get to deal and understand disruptions due to coronavirus?

Answer passage (source: UK):
page_title: Guidance Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19)
section_headers: People with a learning disability
section_content: You may be finding the coronavirus (COVID-19) outbreak stressful. You may be
worried about changes that might happen because of it, including having to
stay at home. You may also be worried about your family or those close to you.
Public Health England has easy read
guidance
on coronavirus (COVID-19) and how it may affect you. There is also other
information available about coronavirus (COVID-19) from
Mencap and
how to manage difficult feelings you are having.
There are ways you can take care of yourself and prevent spreading the virus:

as you are asked to now stay at home you should keep in touch with people you trust (like friends, family and employer) over the phone or internet - follow the advice from the stay at home and social distancing guidance
there may also be self-advocacy groups in your area offering more support online or by phone - you can ask your families or carers for help to search for these groups
it is also important to get information about coronavirus (COVID-19) only from places you can trust, such as the NHS website

While it is important to be aware of coronavirus (COVID-19), it is important
not to forget about any other health conditions you might have. Make sure you
take any medication you have been prescribed, keep any hospital appointments
you have (unless you have been told otherwise by the hospital) and tell people
if you can’t attend appointments.

Reviewer feedback on this answer:
This answer gives good information for people struggling with stress during the outbreak. This does have something to do with the question, so it is helpful. This would be more helpful if it also mentioned things about income insecurity and food scarcity though, as those are very large stressors in the lives of many people right now.
There are several resources listed in the answer.  The question is asking for resources.
there was no information regarding disruptions due to the outbreak

Reviewer ratings:
Acceptable
Excellent
Bad
Question: Should face masks be worn when using public transportation?

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Going to work / Safer spaces
Do people need to wear face coverings at work?
section_content: Face coverings are not compulsory. However, if you can, people are advised to
wear face coverings in enclosed public spaces where social distancing is not
possible or where you are more likely to come into contact with people you do
not normally meet. For example, on public transport or in some shops. Face
coverings can help us protect each other and reduce the spread of the disease
if you are suffering from coronavirus, but not showing symptoms. You should be
prepared to remove your face covering if asked to do so by police officers and
staff for the purposes of identification.
A face covering is not the same as the surgical masks or respirators used as
part of personal protective equipment by healthcare and other workers; these
should continue to be reserved for those who need them to protect against
risks in their workplace such as health and care workers and those in
industrial settings like those exposed to dust hazards.

Reviewer feedback on this answer:
This directly answer the question by providing information on places where people are recommended to wear face covering such as shops or public transport. It also provides the reasons why people should be wearing face coverings and also difference between face covering and surgical masks.
This answer justified why it is important to use a mask and wear one. This also give some information of why mask are different
This answer addresses the question of when face masks should be worn and if they should be worn on public transportation, thus answering the question.

Reviewer ratings:
Excellent
Could be Improved
Excellent
Question: What should we be doing to practice social distancing at factory work?

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 3. Social distancing at work
3.4 Meetings
section_content: Objective: To reduce transmission due to face-to-face meetings and maintain
social-distancing in meetings.
Steps that will usually be needed:


Using remote working tools to avoid in-person meetings.


Only absolutely necessary participants should attend meetings and should maintain 2m separation throughout.


Avoiding transmission during meetings, for example, from sharing pens and other objects.


Providing hand sanitiser in meeting rooms.


Holding meetings outdoors or in well-ventilated rooms whenever possible.


For areas where regular meetings take place, using floor signage to help people maintain social-distancing.



Reviewer feedback on this answer:
The information here is general for any workplace.  There is nothing here specific to working at a factory.
The answer talks about how to handle meetings in the workplace, but nothing is mentioned about factories, which is what is in the question.
proper measures taking helps to reduce the spread and contraction of the virus, which is very safe

Reviewer ratings:
Could be Improved
Could be Improved
Excellent
Question: How should we maintain social distancing in a meeting at plants or warehouses?

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 3. Social distancing at work
3.3 Workplaces and workstations
section_content: Objective: To maintain social-distancing between individuals when they are at
their workstations.
For people who work in one place, workstations should allow them to maintain
social-distancing wherever possible.
Workstations should be assigned to an individual as much as possible. If they
need to be shared they should be shared by the smallest possible number of
people.
If it is not possible to keep workstations 2m apart, then extra attention
needs to be paid to equipment, cleaning and hygiene to reduce risk.
Steps that will usually be needed:


Reviewing layouts, line set-ups or processes to allow people to work further apart from each other.


Using floor tape or paint to mark areas to help workers keep to a 2m distance.


Only where it is not possible to move workstations further apart, arranging people to work side-by-side or facing away from each other rather than face-to-face.


Only where it is not possible to move workstations further apart, installing screens to separate people from one another.


Using a consistent pairing system if people have to work in close proximity, for example, during 2-person working, lifting or maintenance activities that cannot be redesigned.



Reviewer feedback on this answer:
The information here is good for people working in general.  It doesn't seem specific to people working in factories or factories though.
This does not answer the question. The question is asking for information on how to maintain social distancing in a meeting at plants or warehouses. However, this answer contains information on how to maintain social-distancing between individuals when working at workstations.
This explains the steps on how to maintain social distancing in the workplace and steps that will be needed in maintaining social distancing.

Reviewer ratings:
Could be Improved
Bad
Acceptable
Question: How do I decide which transport personnel need to come into work?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer transport guidance for operators
section_headers: Who should be at work
If people can, they should work from home
section_content: When deciding who can work from home, organisations could consider:

Who is essential to be on site; for example, office workers should work from home if possible.
The minimum number of people needed in vehicles, on site and/or in the office to operate safely and effectively.
The wellbeing of people working from home and how to help them stay connected.
Keeping in touch with off-site workers on their working arrangements including their welfare, mental and physical health and personal security.
Providing equipment to enable working from home safely and effectively.
Looking at what roles and tasks can be done from home and supporting workers to do this where possible, for example, administrative tasks or customer communications.
Reallocating tasks between workers, to increase the opportunity for home working.
Regularly reviewing how different working arrangements are impacting workers, and how to improve the arrangements.
Let workers know in advance if they are required to travel or not.
Whether support workers are needed to make their networks accessible (for example to operate ramps or lifts) and consider categorising these workers as ‘essential’.


Reviewer feedback on this answer:
This answer provides a list of things to consider when deciding how or if to bring employees back into work so it does address the original question. It could be more specific to staff that work in transport.
This answers the question and gives guidance on what they should do to ensure safety
This does not answer the question. The question is asking for information on how to decide which transport personnel need to come into work, however, the answer contains information on when to decide and what to consider when making arrangement for employees to work from home.

Reviewer ratings:
Acceptable
Acceptable
Bad
Question: How can I restrict construction work site visits to a minimum during a pandemic?

Answer passage (source: UK):
page_title: Construction and other outdoor work
section_headers: 7. Managing your workforce
7.2 Work-related travel
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.2 Work-related travel
7.2.1 Cars, accommodation and visits
Objective: To avoid unnecessary work travel and keep people safe when they do
need to travel between locations.
Steps that will usually be needed:


Minimising non-essential travel –consider remote options first.


Minimising the number of people travelling together in any one vehicle, using fixed travel partners, increasing ventilation when possible and avoiding sitting face-to-face.


Cleaning shared vehicles between shifts or on handover.


Where workers are required to stay away from their home, centrally logging the stay and making sure any overnight accommodation meets social distancing guidelines.


7.2.2 Deliveries to other sites
Objective: To help workers delivering to other sites such as markets or
customer premises to maintain social distancing and hygiene practices.
Steps that will usually be needed:


Putting in place procedures to minimise person-to-person contact during deliveries to other sites.


Maintaining consistent pairing where two-person deliveries are required.


Minimising contact during payments and exchange of documentation, for example, by using electronic payment methods and electronically signed and exchanged documents.



Reviewer feedback on this answer:
It elaborates on safety patterns on the site.
This answers the initial question and give a basic outline of how to ensure safety of the site and worker
There is a good amount of information here.  The answer includes information about how to restrict the work site.

Reviewer ratings:
Excellent
Excellent
Acceptable
Question: If I'm an unpaid carer for clinically extremely vulnerable person, how do I stay safe?

Answer passage (source: UK):
page_title: Coronavirus infection and pregnancy
section_headers: Occupational health guidance for pregnant women who work in a public-facing role
Q. What is the advice for pregnant healthcare workers after 28 weeks’ gestation, or with an underlying health condition?
section_content: If you are in your third trimester (more than 28 weeks’ pregnant), or have an
underlying health condition – such as heart or lung disease – we strongly
recommend you avoid direct patient contact. It is better to work from home
where possible, avoid contact with anyone with symptoms of coronavirus, and
significantly reduce unnecessary social
contact.
Data from the UKOSS study of 427 pregnant women in
May 2020 found the majority of women who have become severely ill were in
their third trimester of pregnancy, emphasising the importance of social
distancing from 28 weeks of pregnancy.
We encourage employers to seek opportunities for pregnant healthcare workers
in their third trimester to work flexibly in a different capacity, to avoid
roles where they are working directly with patients.
Whatever gestation of your pregnancy, you should discuss your individual
circumstances with your local Occupational Health department.
The evidence base for this new virus is growing rapidly and, as and when new
information emerges, the government and professional bodies will update the
guidance.
Maternity Action has published FAQs around rights and benefits during
pregnancy and maternity
leave which you may find
helpful.

Reviewer feedback on this answer:
The information in the answer is for people that are pregnant.  The question is about unpaid carers.
This information is irrelevant to the question. The question is asking for information on Covid-19 safety guidance for unpaid carer for clinically extremely vulnerable person, however, this answer contains covid-19 information intended for pregnant women in third trimester.
This answer does not address how unpaid carers can stay safe while caring for vulnerable people and thus does not relate to the question.

Reviewer ratings:
Bad
Bad
Bad
Question: Will my Universal Credit be adjusted if I'm not longer working due to coronavirus?

Answer passage (source: UK):
page_title: Guidance Actions for early years and childcare providers during the coronavirus outbreak
section_headers: Early Years Foundation Stage
What if a member of staff already has an enhanced DBS check but is moving temporarily to another early years setting?
section_content: Where members of the early years and childcare workforce are already engaging
in regulated activity and already have the appropriate DBS check, there is no
expectation that a new DBS check should be obtained for them to temporarily
move to another setting to support the care of children.
The onus remains on the receiving setting to satisfy themselves that someone
in their setting has had the required checks, including by seeking assurance
from the current employer rather than requiring new checks.
*[DBS]: Disclosure and Barring Service

Reviewer feedback on this answer:
This is off topic, this answer is more about child care
This information is irrelevant to the question. The question is asking for information on Universal Credit of a person who are no longer working due to covid-19 and this information is about DBS check for early years and childcare workforce.
Answer context is about people who ARE working.

Reviewer ratings:
Bad
Bad
Bad
Question: What is happening with the universal credit and how do i claim it?

Answer passage (source: UK):
page_title: Guidance Check if you can claim a grant through the Self-Employment Income Support Scheme
section_headers: How to claim
section_content: The online service is now available. Make your
claim from the date we gave you.
If you’re unable to claim online you should contact HMRC for help.
If you receive texts, calls or emails claiming to be from HMRC, offering
financial help or a tax refund and asking you to click on a link or to give
personal information, it is a scam. You should email it to
phishing@hmrc.gov.uk and then delete it.

Reviewer feedback on this answer:
This stated "make your claim" what claim? this answer has nothing to do with the topic.
This answer does not outline whether it applies to the universal credit and how to claim it, thus it is not a relevant answer.
This does not answer the question. The question is asking for information on how to claim Universal credit, however, the answer provides information on what to do if you are unable to claim Universal Credit online or if a person received phishing e-mail related to financial help or tax refund.

Reviewer ratings:
Bad
Bad
Bad
Question: How can I operate my takeaway service safely?

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each worker has.
Steps that will usually be needed:


As far as possible, where people are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people.


Considering where congestion caused by people flow and ‘pinch points’ can be improved. Using one-way systems, staggered shifts and assigned staff mealtimes are possible ways to minimise the risk of transmission.



Reviewer feedback on this answer:
This answer discuss about what can be done to work safely and minimise contact at work  but not  how to operate takeaway service  safely
This answer does not address how one will operate their takeaway service safely and thus does not address the question.
The answer gives some basic information about businesses, but doesn't give anything that is specific to a takeaway business.

Reviewer ratings:
Could be Improved
Bad
Could be Improved
Question: Should I check with the transit operator before I make my travel plans during COVID-19?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer travel guidance for passengers
section_headers: Aviation, ferries and maritime transport
Plan your journey
section_content: Before you travel, check with your travel operator and port, or airline and
airport for the latest travel advice on your route.
Consider making a list of items to take with you.

Reviewer feedback on this answer:
The answer is stated in the first sentence.  It says directly to check with the operator.
The question was asking for a simple yes or no, so this answer is fine. It could be more helpful if it gave more information, but it does a sufficient job in answering the question posed.
This answers directly that before you travel, check with your transit operator.

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: What should I do if I suspect a child is being abused during the COVID-19 pandemic?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Support for children and young people
section_content: Witnessing and experiencing domestic abuse can have a serious impact on a
child’s long-term health. It is a top priority that vulnerable children and
young people remain safe during this uncertain period. If you are concerned
that a child is at risk of harm, you should refer this information to
children’s social care or to the police if you believe the child is in
immediate danger.
NSPCC
The NSPCC has issued guidance for
spotting and reporting the signs of abuse on their website.
The NSPCC Helpline is available
for anyone with concerns about a child to contact for professional advice and
support.
Telephone: 0808 800 5000
Email: help@nspcc.org.uk
Childline
Childline is available for children and young
people to reach out for help and support by phone or using their online chat
service. They also provide specific guidance for young people on how to get
help and what to do if they are worried about a friend.
Telephone: 0800 1111
Barnardo’s
Barnardo’s provides support to
families affected by domestic abuse.
Family Lives
Family Lives also provide support through
online forums.
Information on child contact arrangements
Rights of Women provides guidance about child
contact arrangements relating to coronavirus.

Reviewer feedback on this answer:
This answer seems like it is alright, but it could be a little better. It discusses resources for children of parents who are experiencing domestic violence, but it could be more tailored to children who are actively experiencing abuse themselves.
This not only answers the question directly it give multiple links and guidance on what to do if you suspect abuse
This is a direct answer to the question. This answer contains information on what to do or who to contact when a person suspect that a child is being abused during covid-19.

Reviewer ratings:
Acceptable
Excellent
Excellent
Question: If I believe a child is in danger due to domestic abuse, who can I contact?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
Just gave a very short blurb with no links or resources
It makes referance to domestic abuse.
This is off topic. this answer is not about children and more about domestic abuse.

Reviewer ratings:
Could be Improved
Acceptable
Bad
Question: How do vulnerable children move during this COVID-19 period?

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: While you are self-isolating, make sure you do the following things
If you have a clinically vulnerable or clinically extremely vulnerable person living with you
section_content: Where possible, arrange for anyone who is clinically
vulnerable or clinically
extremely vulnerable to
move out of your home, to stay with friends or family for the duration of your
home isolation period.
If you cannot arrange for vulnerable people to move out of your home, stay
away from them as much as possible, following the guidance
here. For the clinically
extremely vulnerable please follow the Shielding
guidance.
Those who are clinically vulnerable or clinically extremely vulnerable should
be supported to take precautions to minimise their contact with other people
in your household, regardless of whether others have symptoms or not. They
should minimise time spent in shared spaces such as kitchens, bathrooms and
sitting areas. Any shared spaces should be well ventilated.
If they can, clinically vulnerable or clinically extremely vulnerable people
should use a separate bathroom from the rest of the household. If this is not
possible, consider drawing up a rota for bathing, with the clinically
vulnerable or clinically extremely vulnerable person using the facilities
first. They should use separate towels from the rest of the household, both
for drying themselves after bathing or showering and when washing their hands.
If they can, clinically vulnerable and clinically extremely vulnerable members
of the household should have their meals in their own rooms. If you have one,
use a dishwasher to clean and dry the family’s used crockery and cutlery. If
this is not possible, wash them using your usual washing up liquid and warm
water and dry them thoroughly. If the clinically vulnerable or clinically
extremely vulnerable person is using their own utensils, remember to use a
separate tea towel for drying these.
We understand that it will be difficult for some people to separate themselves
from others at home. You must do your very best to follow this guidance and
everyone in your household should regularly wash their hands, avoid touching
their face, and clean frequently touched surfaces.

Reviewer feedback on this answer:
This answer talks about people who are clinically vulnerable and not children who are vulnerable.
This answers the question directly and give direction and on who to give them still information and guidance
Talks about everyday ways to keep the home healthy and safe for the general public.

Reviewer ratings:
Bad
Acceptable
Bad
Question: What are the guidelines on supporting young people during this time?

Answer passage (source: UK):
page_title: Guidance Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) pandemic
section_headers: For support as a parent or carer
section_content: Young Minds for Parents and Carers
Young Minds provides advice about mental health
and behaviour problems in children and young people up to the age of 25. You
can call the Parents’ and Carers’ Helpline on 0808 802 5544. Please be aware Young
Minds do not provide any direct psychological services and cannot make
referrals to the NHS or Children and Young People’s Mental Health Services
(CYPMHS).
Helplines and websites for your child and or young person
If your child or young person would like to speak to someone anonymously, they
could try calling a helpline or visiting websites such as ChildLine and The
Mix.
Shout provides free, confidential support,
24/7 via text for anyone at crisis anytime, anywhere.
You can:

text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer
text with someone who is trained and will provide active listening and collaborative problem-solving

ChildLine provides a helpline
for any child with a problem. It comforts, advises and protects.
You can:

call 0800 1111 any time for free
have an online chat with a counsellor
check out the message boards

The Mix provides a free confidential helpline and
online service that aims to find young people the best help, whatever the
problem.
You can:

call 0808 808 4994 for free – lines are open from 11am to 11pm every day
access the online community
email The Mix


Reviewer feedback on this answer:
This does not answer the question. The question is asking for information on the guidelines on supporting young people during the pandemic. However, this answer provides information on whom young people can talk to when they need help or support.
This answers the question directly and give links and examples of what to do to ensure safety
THIS COULD STILL BE WORKED ON EFFUICIENTLY TO HELP PEOPLE

Reviewer ratings:
Bad
Excellent
Could be Improved
Question: What if I'm having trouble paying my tax bill right now?

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay your Self Assessment tax bill
section_content: If you owe less than £10,000 you might be able to arrange to pay in
instalments online.
Because of coronavirus (COVID-19), you can delay making your second payment
on account due in July
2020. If you choose to delay, you’ll have until 31 January 2021 to pay it.
Call the Self Assessment helpline if you’ve missed your payment date or you
cannot use the online service. You do not need to contact HMRC if you have set
up a payment plan online.
Self Assessment Payment Helpline
Telephone: 0300 200 3822
Monday to Friday, 8am to 4pm
Find out about call charges
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
This answers the question directly. It provides information on what to do if a person cannot pay their self assessment tax bill, need to delay their payment due to covid-19, had missed their payment date or cannot use the online service to pay.
The answer gave some available options that you can use to pay your tax later in january 2021
This gives a direct answer if you own under 10,000. This answer gives a link to where people can go to get some additional information on your account.

Reviewer ratings:
Excellent
Excellent
Could be Improved
Question: What help is available for Self Assessment tax problems?

Answer passage (source: UK):
page_title: Guidance Check if you can claim a grant through the Self-Employment Income Support Scheme
section_headers: Check if you’re eligible to claim
section_content: You can check online to find out if you’re eligible to make a claim. Your tax
agent or adviser can also check your eligibility on your behalf.
You’ll need your:

Self Assessment Unique Taxpayer Reference (UTR) number - if you do not have this find out how to get your lost UTR number
National Insurance number - if you do not have this find out how to get your lost National Insurance number

Online services may be slow during busy times. Find out if there are any
problems with this service.
Check now
If you’re eligible
We’ll tell you the date you’ll be able to make your claim from, and ask you to
add your contact details.
If you can claim straightaway you’ll also need your:

Government Gateway user ID and password - if you do not have a user ID, you can create one when you check your eligibility or make your claim
UK bank details (only provide bank account details where a Bacs payment can be accepted) including: 
bank account number
sort code
name on the account
your address linked to your bank account



You’ll have to confirm to HMRC that your business has been adversely affected
by coronavirus.
If you’re not eligible
We have used the information you or your tax agent or adviser sent us on your
Self Assessment tax returns to work out your eligibility.
If you submitted your returns between 26 March 2020 and 23 April 2020 check
your eligibility again as the online service has been updated.
If you think you are eligible, you should first check who can claim or contact
your tax agent or adviser for help.
If you still think you should be able to claim you can ask HMRC to
review your
eligibility.
Find other help and support you can get.
*[UTR]: Unique Taxpayer Reference

Reviewer feedback on this answer:
This answer does not address how one can find help if they are experiencing Self Assessment problems, thus making this answer irrelevant.
This is a direct answer to the question. It provides information on how to get help to find out if a person is eligible to make a claim with Self Assessment tax and what steps to take if they're eligible or not eligible to claim.
informations needed are provided and solution are top notch

Reviewer ratings:
Bad
Excellent
Excellent