McGill-NLP/feedbackQA huggingface dataset:
Question: How can one apply for and receive my duper balance due to COVID-19 restrictions?

Answer passage (source: Australia):
page_title: COVID-19 early release of super
section_headers: Submit an application
Current super balance
section_content: We encourage you to check your fund's online portal to confirm your current
accurate balance. Your current super balance may be lower or higher than what
is shown in the application form. The amount shown in the form is the amount
last reported to us and your fund does not need to report your current balance
to us.
You can apply for an amount higher than the balance shown in the application
form (up to $10,000), provided your current balance is sufficient. This
includes if a 'nil' amount is showing in the application form. For example, if
you've confirmed your fund balance is $8,000, but the amount showing in ATO
online is $0.00 you can still apply for a release up to $8,000.
If you apply for an amount greater than your current balance, your fund will
release the amount currently available (up to $10,000). For example, if you
request $8,000, but your current balance is only $7500 your fund will release
$7500.

Reviewer feedback on this answer:
This does not answer the question. This information is about the amount of super a person can apply for. It does not provide any information on how to apply and receive a super balance during covid-19.
This answer explains how you can apply and recieve balance by checking through online portals.
Gives info in how to apply and how to get money

Reviewer ratings:
Bad
Excellent
Excellent
Question: How is Australia working with foreign embassies during the crisis?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Working holiday makers
What is the Government doing to support industries that rely on Working Holiday Makers?
section_content: To support the critical sectors of agriculture, food processing, health care,
aged care, disability care and child care, the Government is providing
flexible arrangements for Working Holiday Makers (WHMs).
WHMs working in these critical sectors will be exempt from the six month work
limitation with one employer and will also be eligible for a further visa to
continue working in these sectors if their current visa is due to expire in
the next six months.
If a WHM is working in the critical sectors but is not eligible for a further
visa and is unable to return to their home country, they can apply for a
Temporary Activity (subclass 408) Australian Government Endorsed Event (AGEE)
stream visa.
WHMs who are applying for this visa to work or continue working in a critical
sector must have evidence from their employer that they have ongoing work that
an Australian citizen or permanent resident cannot do.
Employers are still required to abide by all relevant Australian workplace
laws. Overseas workers have the same rights under Australian workplace law as
all other employees.

Reviewer feedback on this answer:
This does not talk about foreign embassies, it only talked about AGEE
This answer only talks about visas.  The question was about foreign embassies.
Does not talk about embassies, talks only about critical workers

Reviewer ratings:
Bad
Bad
Bad
Question: is there a way to remotely access consular services during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19)
section_headers: Consular services
section_content: Our ability to provide our usual consular services in many places is limited during this time. In some
countries, our embassy buildings are closed to the public or offering limited
consultations by appointment only. This is due to tight restrictions on local
services and movement, including of our embassy staff.
While we can’t always get out and about in the way we normally would, rest
assured our staff are hard at work behind the scenes. We’re focused on sharing
the most up-to-date local advice and information for Australians, providing
consular and passport services in situations of genuine need and working with
other governments on the international effort to combat COVID-19.
The Foreign Minister decided on 26 March to direct the departure to Australia
of all remaining dependants and non-essential staff from a number of
Australian embassies and high commissions in countries where there is
significant pressure on local health systems and reducing transport links.
This will not affect the provision of services to Australians in these
locations.

Reviewer feedback on this answer:
It states the reason for limited consular services this period
This answer talks about how tele services are limited and how the department decided how to hand this issues
This answer does not address whether or not it's possible to remotely access consular services and thus does not address the question.

Reviewer ratings:
Excellent
Acceptable
Bad
Question: How do I stay up to date on information regarding early childhood education?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Where can I find COVID-19 information on preschool and kindergarten?
section_content: Preschool is primarily a state and territory responsibility and preschool
systems vary across jurisdictions. Because of this, preschool-related
information in the context of COVID-19 is provided at a state and territory
level. More information for families and parents of preschool and kindergarten
children is available at Universal Access to Early Childhood
Education.

Reviewer feedback on this answer:
This answer give information about what are the responsibility of schools and school systems.
The link included has a lot of information.  The information in this answer is specific to early childhood education.
a link to get info on early childhood education was provided

Reviewer ratings:
Could be Improved
Acceptable
Excellent
Question: Can students work in aged care?

Answer passage (source: Australia):
page_title: Working arrangements for the health and aged care workforce during COVID-19
section_headers: When other responsibilities may apply
section_content: Additional responsibilities may apply when your organisation:

supports patients face to face
supports patients remotely
provides aged care

Online training
A 30-minute online module — COVID-19 infection control
training — is
available for care workers across all health care settings.
This training is hosted on an external site, provided by our COVID-19 training
partner Aspen Medical.
Register now
Publications and fact sheets
See our resources on working arrangements for health and aged care workers
during COVID-19.
Coronavirus (COVID-19) resources for health professionals, including aged
care providers, pathology providers and health care
managers
A collection of resources for health professionals, including aged care
providers, pathology providers and health care managers, about coronavirus
(COVID-19).
Webinars
View our webinars on the COVID-19 response for the health and aged care
sector.

Reviewer feedback on this answer:
This explanation does not have an head it does not say anything about student working in aged care.
The answer doesn't address the question at all - nothing is mentioned about students working in aged care facilities.
This just lays out different ways of online content should displayed

Reviewer ratings:
Bad
Bad
Could be Improved
Question: what are the best steps to stop the spread of corona virus in aged care facilities

Answer passage (source: Australia):
page_title: Limits on public gatherings for coronavirus (COVID-19)
section_headers: Aged care facilities
section_content: Special restrictions remain in place for aged care
facilities to protect older Australians. On 21 April, the Australian Health
Protection Principal Committee (AHPPC) updated their advice for residential
aged care facilities.

Reviewer feedback on this answer:
This answer, while related to aged care facilities, does not give much information in regards to steps to stop the spread of the coronavirus.
There is a link to advice for aged care facilities, but there is nothing in the answer that directly answers the questions.
This provided a link for the advice for residential aged care facilities which answers the question accurately.

Reviewer ratings:
Bad
Could be Improved
Excellent
Question: Who needs to be isolated for COVID-19?

Answer passage (source: Australia):
page_title: Isolation for coronavirus (COVID-19)
section_headers: Who must go into isolation
section_content: You will need to isolate to prevent the spread of the virus to others if:

you have COVID-19
health authorities suspect you have COVID-19

You will need to isolate in:

hospital if you need hospital care
your home if it is suitable
another location if needed as decided by your public health authority

The public health authority will advise you when you can leave.

Reviewer feedback on this answer:
This answer cover a large population of the pole and tells you what you need to do when you are having to isolate.
This answers the question directly, it provides information on who needs to be isolated for Covid-19 and where the isolation is going to take place.
The answer not only gives a direct answer to the question, it expands on the subject and talks about where to isolate.

Reviewer ratings:
Acceptable
Excellent
Excellent
Question: When should someone go into isolation during the coronavirus pandemic?

Answer passage (source: Australia):
page_title: Isolation for coronavirus (COVID-19)
section_headers: Who must go into isolation
section_content: You will need to isolate to prevent the spread of the virus to others if:

you have COVID-19
health authorities suspect you have COVID-19

You will need to isolate in:

hospital if you need hospital care
your home if it is suitable
another location if needed as decided by your public health authority

The public health authority will advise you when you can leave.

Reviewer feedback on this answer:
This answer not only answer the question but it also give some suggest how too
This talks about where and why you need to Isolate, it does not discuss when you need to.
Answers the question. Question about isolation has clear answer

Reviewer ratings:
Acceptable
Bad
Excellent
Question: what are the procedures taken by the immigration  during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Employers
Due to the COVID-19 border restrictions, WHMs are unable to travel to Australia at present. What other options are available to access workers to address labour needs?
section_content: In response to the current COVID-19 pandemic, the Australian Government has
announced temporary measures to assist temporary visa holders currently in
Australia, including WHMs, who are currently unable to return to their home
country, to extend their stay in Australia. WHMs are already able to work for
the same employer in the agricultural sector for up to 12 months, instead of
the usual six month limitation for other sectors. They can apply for a further
WHM visa if they have undertaken specified work for three months on their
first WHM visa or six months on their second WHM visa.
If a WHM working in the agricultural sector is not eligible for a further visa
and is unable to return to their home country, they can apply for the
Temporary Activity (subclass 408) Australian Government Endorsed Event (AGEE)
visa to continue working in the agricultural sector. This also applies to
those working in other critical sectors such as food processing, health care,
aged care, disability care or child care.
Employers are still required to abide by all relevant Australian workplace
laws and should first try to employ Australians. Overseas workers have the
same rights under Australian workplace law as all other employees

Reviewer feedback on this answer:
I think there is a little information about immigration by way of visa holders, but the question doesn't seem to be fully answered here.
This talks about government WHM program it doesn't mention anything about immigration.
Directly addresses concerns regarding immigrants in the country

Reviewer ratings:
Could be Improved
Bad
Excellent
Question: what are the fate for closed businesses during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Business closures
I have a gift card, or have paid for a series of services in advance, and the business has gone under.
section_content: 
If a business has become insolvent, you may become an ‘unsecured creditor’ if you have: 
bought or received a gift card and have not used it
been issued with a credit note
paid in advance for products or services.


If the business continues to trade under control of an external administrator, you may still receive products or services that you paid for, and/or still be able to use gift cards or credit notes. However, the business may also refuse to accept gift cards or credits as a form of payment.
Whether and how the business will honour specific transactions will be announced by the external administrator. You should follow the directions given by the administrator for these transactions. For example, the administrator may honour gift cards by requiring an additional dollar be spent for every dollar used on the gift card.
If the business ceases trading, consumers will generally become unsecured creditors. You will need to register with the external administrator as an ordinary unsecured creditor to seek to recover your money. The insolvency process will determine whether you receive any payment at all. The Corporations Act 2001 regulates the order in which external administrators and liquidators repay money owed by a company to secured and unsecured creditors.
Please see our guidance on when a business goes bust for further information.


Reviewer feedback on this answer:
It does not discuss about closed businesses
this answer has multiple details on unsecured creditors
This does not talk about the fate of closed business during covid 19.

Reviewer ratings:
Bad
Could be Improved
Bad
Question: How can I tell if an online store selling relief products is real?

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: Online shopping scams
section_content: Scammers have created fake online stores claiming to sell products that don’t
exist — such as cures or vaccinations for COVID-19, and products such as face
masks.
Tips to protect yourself from these types of scams:

The best way to detect a fake trader or social media shopping scam is to search for reviews before purchasing. No vaccine or cure presently exists for the coronavirus.
Be wary of sellers requesting unusual payment methods such as upfront payment via money order, wire transfer, international funds transfer, preloaded card or electronic currency, like Bitcoin.
More information is available at: Online shopping scams.


Reviewer feedback on this answer:
Gives advice on how to validate an online store.
This directly answers the question and gives more information and reference on how to identify such stores.
This is off topic this answer is more about scams

Reviewer ratings:
Acceptable
Excellent
Bad
Question: What info should I be aware of regarding the online shopping scams?

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: How you can help others
section_content: You can help others by talking and sharing information about scams when
connecting with your friends, family and colleagues.
Ask the businesses you connect with regularly about scams they see, how they
can protect you and how you can protect yourself.
If you use social media or particular applications — learn how to report scams
to them and choose services that will identify and remove scammers from their
platform or website.
Ask your bank or financial institution about how to protect your financial
information and how they will help you if you get scammed.
Government, law enforcement, individuals and businesses all play an important
role in helping to protect the community from scams.

Reviewer feedback on this answer:
Directly addressed the issue and gave some tips to help people with scams
This only discussed about how you can help others, it does not talk about the information you need to know.
This answer suggest asking local stores and banks about protection from scams.

Reviewer ratings:
Excellent
Bad
Could be Improved
Question: Am I able to see my physician for other health concerns while COVID-19 restrictions are in place?

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: What options are available for accessing services?
section_content: If you are struggling to breathe or seriously unwell, and it is an emergency
call 000 immediately. Tell ambulance staff about recent travel and
any potential contact with someone with COVID-19.
Whether for COVID-19 or another health reason, the way you access health care
during the shutdown depends on your circumstances.
You might see your health care provider:

in person, by going to their facility
in person, at your home
remotely, via telehealth

You should keep your regular health care appointments, including home care,
and medical or pathology appointments for chronic conditions. You might be able to arrange a telehealth
appointment for some things.
We are opening GP respiratory clinics around the country to assess people with fever, cough, a sore throat,
or shortness of breath.
healthdirect Coronavirus (COVID-19) Symptom Checker
Answer questions about your symptoms to see if you need to seek medical help
or get tested. This tool is available online at any time.

Reviewer feedback on this answer:
This answer is off topic, this is more about what to do you if have COVID symptoms and are in need to help
This answers the question directly. It contains information on whether or not people are able to see their physicians during Covid-19 and different ways that people can see their health care provider during the pandemic.
This answer relates to an emergency, not whether one is able to see their physician for other health concerns or not.

Reviewer ratings:
Bad
Excellent
Bad
Question: What do I do if I’m in a foreign country and cannot travel back to Australia?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Working holiday makers
I had to leave Australia and I couldn’t complete my specified work due to COVID-19. My visa is likely to cease before I can come back to Australia. Can the validity be extended?
section_content: It is not possible to extend the validity your WHM visa. If you wish to return
to Australia in the future, you will need to apply and meet the requirements
for an appropriate visa. Depending on your circumstances, you may not meet the
requirements for another WHM visa.

Reviewer feedback on this answer:
This is talking about application and requirements for an Australian Visa and related to the topic.
This talks about WHM and WHM has nothing to do with the question.
This tell you to apply for a visa but not else, this answer need to be explained.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: Is it true that Vitamin C can effectly cure the coronavirus?

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Eating garlic/immune boosters prevents infection
section_content: According to WHO “Garlic is a healthy food
that may have some antimicrobial properties. However, there is no evidence
from the current outbreak that eating garlic has protected people from
COVID-19".
Vaccines are the only effective means to boost your immune system to prevent
infection. Learn more about the World Health Organisation's response.


Reviewer feedback on this answer:
This statement gives information about garlic, and does not even mention vitamin C.
This is talking about Garlic and not Vitamin C in relation to covid 19.
This answer is about whether garlic is a good preventative measure.  The question was about vitamin C.

Reviewer ratings:
Bad
Could be Improved
Bad
Question: Is vitamin C a good treatment for COVID-19?

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: MMS (miracle mineral supplement) is an effective treatment
section_content: MMS contains sodium chlorite, which can be used to make chlorine dioxide, a
chemical used as a textile bleaching agent and for disinfection. According to
the TGA,
“products containing… sodium chlorite pose a serious health risk if consumed
by humans and should be labelled with warnings and the word ‘POISON’”.
MMS is not approved by the TGA for any therapeutic use and should not be taken to treat
coronavirus.
Note that sodium chlorite is completely different to sodium chloride or common
table salt.

Reviewer feedback on this answer:
The question asks about vitamin C, but the answer doesn't even mention vitamin C.
This does not answer the question and is focusing on MMS
This answer discusses different disinfectants, and does not address the question of whether or not vitamin C is a treatment for COVID-19.

Reviewer ratings:
Bad
Bad
Bad
Question: What is the Government doing to prevent COVID-19 from spreading through international travel?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for travellers
section_headers: Travel to Australia
section_content: Australia’s borders are closed. Only Australian citizens, residents and
immediate family members can travel to Australia.
Travellers arriving from any country may undergo enhanced health screening on
arrival in Australia. All arrivals will be quarantined for 14 days and state
and territory travel restrictions may also apply.
The Information for international travellers fact
sheet is provided to travellers on arrival in Australia
and provides further information on current requirements.
Learn more about who can enter Australia from the Department of Home
Affairs.
Australian Border Force liaison officers at overseas airports will work with
airlines to identify anyone who should not board a flight to Australia.
Restrictions on international travel remain for now.
National Cabinet has agreed to a 3-step plan to create a COVIDSafe society.
Under Step 3, interstate travel and the possibility of travel to New Zealand
will be considered.

Reviewer feedback on this answer:
This answer relates to the question and addresses it fully while giving plenty of information and resources for how the government will prevent COVID-19 from spreading through international travel.
This answer is good because it goes in depth about the screening process in the quarantine process for people traveling from abroad to Australia and states only Australians are allowed to their closed borders.
This closure of borders and restrictions answer the question about the topic.

Reviewer ratings:
Excellent
Excellent
Excellent
Question: What are the symptoms to get tested?

Answer passage (source: Australia):
page_title: Working arrangements for the health and aged care workforce during COVID-19
section_headers: When should staff be tested for COVID-19?
section_content: Health care or aged care employees are at greater risk of exposure to
confirmed or suspected cases of coronavirus. It’s important to detect COVID-19
early to protect both staff and those they come into contact including
patients, clients and care recipients.
Staff should be tested for COVID-19 if they develop fever or respiratory
symptoms.
Their doctor will confirm if they need to be tested and will arrange for the
test.
Staff should stay home in isolation until they receive their results.
As aged and residential care facilities are high-risk-settings, residents and
staff will be also be tested if there are 2 or more people with fever and
respiratory symptoms in the setting.
COVID-19 test results
If the result is negative , the employee should remain at home until they
are well enough to return to work.
If the result is positive , ask your staff member to follow the advice of
their doctor and isolate themselves in their home or in a hospital until they
are well.
Read more information on
testing.

Reviewer feedback on this answer:
This answer is mostly about what to do if you test positive
There is information about getting tested with a fever or respiratory symptoms.  I think there could be more information though.
This is acceptable to some extent but it needs to let us know all thee symptoms to get tested.

Reviewer ratings:
Could be Improved
Acceptable
Acceptable
Question: Can I keep my family safe when preparing food

Answer passage (source: Australia):
page_title: Healthy eating during coronavirus (COVID-19) restrictions
section_headers: Coronavirus and food safety
Involve the family
section_content: This is a good time to involve everyone in your household in their nutrition.
Get your kids involved with:

planning meals
making shopping lists
preparing meals
cleaning up

Older household members can take turns to prepare meals.
Dig out some favourite recipes or be more adventurous and try different
cuisines.

Reviewer feedback on this answer:
off topic, this is more about keeping family focused
This answer does not address how one can keep their family safe when preparing food, thus making it an invalid answer.
Discusses meal planning, not how to keep safe

Reviewer ratings:
Bad
Bad
Bad
Question: How can meal planning be interesting for my family?

Answer passage (source: Australia):
page_title: Healthy eating during coronavirus (COVID-19) restrictions
section_headers: Coronavirus and food safety
Grocery shopping
section_content: Unless you are required to isolate, you can still go out
to shop for food. Just make sure you’re following physical
distancing requirements.
Some extra things you can do to stay safe while shopping include:

using a list so your visit is short and you don’t need to go out again to purchase forgotten items
choosing a time when fewer people are likely to be there
wiping down your shopping trolley or basket with hand sanitiser or disinfectant — many supermarkets are providing these items for customers to use before entering the store
using cards instead of cash
washing your hands or using hand sanitiser after leaving the store

Some things you can do to make food last longer, so you make fewer trips to
the supermarket, include:

buying food items that keep their nutritional value while stored or frozen. Frozen and tinned fruit and vegetables are picked while at their best and can be a good source of essential vitamins and minerals. Look for tinned fruit in natural juice, rather than syrup.
using cuts of meat, or beans and legumes that are suitable for stews and curries. This can often provide more than one meal as leftovers can be frozen.

Shopping online and having your order delivered, contact free, is a handy way
to stock up your fridge and pantry without leaving the house. Check with your
supermarket to see if this service is available in your area.
Assistance with grocery shopping and meals is available for older people who may need support.

Reviewer feedback on this answer:
This answer does not relate to meal planning for a family and thus does not address the question.
there is no information about meal planning
Too much information but has some information about meal planning

Reviewer ratings:
Bad
Bad
Acceptable
Question: What do employers need to know about the cash flow boost?

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Boosting cash flow for employers
section_content: As announced on 22 March, the government is providing up to $100,000 to
eligible small and medium sized businesses and not-for-profits (including
charities) that employ people, with a minimum payment of $20,000. These
payments will help business and not-for-profit cash flow so they can keep
operating, pay their bills and retain staff.
Small and medium sized business entities with aggregated annual turnover under
$50 million and that employ workers are eligible. Not-for-profit entities
(NFPs), including charities, with aggregated annual turnover under $50 million
and that employ workers will now also be eligible. This will support
employment activities at a time where NFPs are facing increasing demand for
services.
Under the enhanced scheme, employers will receive a payment equal to 100% of
their salary and wages withheld (up from 50%), with a:

minimum payment of $10,000
maximum payment of $50,000.

An additional payment is also being introduced in the July – October 2020
period. Eligible entities will receive an additional payment equal to the
total of all the Boosting Cash Flow for Employers payments they have received.
This means that eligible entities will receive at least $20,000, up to a total
of $100,000 under both payments. This additional payment continues cash flow
support over a longer period:

increasing confidence
helping employers to retain staff
helping entities to keep operating.

The cash flow boost provides a tax-free payment to employers. We will
automatically calculate it.

Reviewer feedback on this answer:
This does not say anything about cash flow boost, it only discussed eligibility for government funding
This answer sets the guidelines on what would be covered and how they would reach it
Defines the minimum and maximum payments and also extra cash flow boosts available.

Reviewer ratings:
Bad
Could be Improved
Acceptable
Question: How do I report or keep my payments

Answer passage (source: Australia):
page_title: Job seekers
section_headers: JobKeeper payment
section_content: If you or your partner get income from JobKeeper
payment, you must report it to us if you also get
JobSeeker Payment. Read about how to report income from JobKeeper
payment.
JobKeeper payment is paid to your eligible employer by the Australian Taxation
Office (ATO). Your employer will tell you if they’re eligible and pay you
JobKeeper payment as part of your usual wages.
Talk to your employer to find out if they are going to pay you through the
JobKeeper Payment scheme. You don’t need to call or visit us.

Reviewer feedback on this answer:
This just informs that payment will need to be reported. it also suggest you to discuss with your employer
This answer provided a link on how to report payment and the link list how to report the payment
This is not a direct answer to the question, it provides a website link on how to report income from jobkeeper payment.

Reviewer ratings:
Could be Improved
Excellent
Acceptable
Question: how to care for the aged during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Working arrangements for the health and aged care workforce during COVID-19
section_headers: When other responsibilities may apply
section_content: Additional responsibilities may apply when your organisation:

supports patients face to face
supports patients remotely
provides aged care

Online training
A 30-minute online module — COVID-19 infection control
training — is
available for care workers across all health care settings.
This training is hosted on an external site, provided by our COVID-19 training
partner Aspen Medical.
Register now
Publications and fact sheets
See our resources on working arrangements for health and aged care workers
during COVID-19.
Coronavirus (COVID-19) resources for health professionals, including aged
care providers, pathology providers and health care
managers
A collection of resources for health professionals, including aged care
providers, pathology providers and health care managers, about coronavirus
(COVID-19).
Webinars
View our webinars on the COVID-19 response for the health and aged care
sector.

Reviewer feedback on this answer:
This answer does not address how to care for the aged during the COVID-19 outbreak, thus making it invalid.
This answer is irrelevant to the question. It does not provide any information on how to care for the aged during covid-19. Instead, it contains information on additional responsibilities of organization during covid-19, online training, publications and fact sheets and webinars.
The information here is very general.  It might be helpful, but there is nothing about older people here.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: is there a way to get an insurance for my health during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Getting medicines during coronavirus (COVID-19) restrictions
section_headers: Paper and digital copy prescriptions
section_content: Doctors can provide you with a paper prescription or send a digital copy of
the prescription to your preferred pharmacy following a telehealth
consultation.
If your doctor sends a digital copy to a pharmacy, you must fill the
prescription at that pharmacy. If there are any repeats on the prescription,
the repeats must be kept at that pharmacy. You can contact the pharmacy to
arrange the next supply of your medicine when you need it.
Your doctor is legally required to keep the paper prescription if they have
sent the digital copy to a pharmacy.
If you already have a paper prescription at home, you can ask a friend or
family member to fill this prescription at your preferred pharmacy if you are
isolating. Alternatively, you can ask your doctor for a digital copy of a new
prescription to be sent to your pharmacy following a telehealth
consultation.
See our guide for patients on how to access prescriptions and prescription
medications via telehealth.
You can get most medicines with a digital copy of a prescription. If your
medicine is restricted under legislation, your doctor can only provide a paper
prescription.

Reviewer feedback on this answer:
This information is irrelevant to the question. The question is asking for information on health insurance during covid-19 pandemic and this information is about getting medical prescriptions.
This answer does not address a way to receive health insurance during the pandemic, thus making it an invalid answer.
This answer is about getting a prescription filled.  The question was about getting insurance.

Reviewer ratings:
Bad
Bad
Bad
Question: How can health workers get urgent help if they are experiencing a personal crisis or have suicidal thoughts?

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: What options are available for accessing services?
section_content: If you are struggling to breathe or seriously unwell, and it is an emergency
call 000 immediately. Tell ambulance staff about recent travel and
any potential contact with someone with COVID-19.
Whether for COVID-19 or another health reason, the way you access health care
during the shutdown depends on your circumstances.
You might see your health care provider:

in person, by going to their facility
in person, at your home
remotely, via telehealth

You should keep your regular health care appointments, including home care,
and medical or pathology appointments for chronic conditions. You might be able to arrange a telehealth
appointment for some things.
We are opening GP respiratory clinics around the country to assess people with fever, cough, a sore throat,
or shortness of breath.
healthdirect Coronavirus (COVID-19) Symptom Checker
Answer questions about your symptoms to see if you need to seek medical help
or get tested. This tool is available online at any time.

Reviewer feedback on this answer:
This answer is more about what to do if you are having symptoms of COVID
This answer does not address what health workers can do to help their mental health in a crisis, and thus makes this answer invalid.
This answers the question partially, but could still be improved because it fails to discuss health care workers.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: What options are available for urgent help

Answer passage (source: Australia):
page_title: Looking after your mental health during coronavirus (COVID-19) restrictions
section_headers: Get help now
section_content: If you need help right now, it is available 24 hours a day, 7 days a week,
anywhere in Australia.
In an emergency, call 000.
Lifeline
Contact Lifeline for support if you are experiencing a personal crisis or have
suicidal thoughts. You can call them 24 hours a day, 7 days a week from
anywhere in Australia.
Lifeline 24-hour crisis line 131 114 Lifeline
Australia Postal addresses: PO Box 173 Deakin
ACT 2600
View contact
Kids Helpline contact
Kids Helpline provides a free, private and confidential phone and online
counselling service for young people aged 5 to 25. The service is available 24
hours a day from anywhere in Australia.
1800 551 800 Kids Helpline
View contact
Suicide Call Back Service
Call the Suicide Call Back Service for immediate, professional 24/7 telephone
and online counselling to people who are affected by suicide.
1300 659 467 Suicide Call Back
Service
View contact
Beyond Blue Coronavirus Mental Wellbeing Support Service
Beyond Blue are providing information, advice and strategies to help you
manage your wellbeing and mental health during the COVID-19 pandemic.
Hotline 1800512348 Beyond Blue Coronavirus Mental Wellbeing
Support Service
View contact

Reviewer feedback on this answer:
This answer relates to the question of what options are available for urgent help, making it a valid answer.
Acceptable but not valid enough for the question asked.
different lines for reach were given when there is need for them.

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: I need to travel back to Australia on my boat, will the government there help me?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for travellers
section_headers: Travel to Australia
Cruise ships
section_content: Since 27 March 2020 additional restrictions on cruise ships, including
domestic cruises, have been in place. All foreign cruise ships are legally
required to leave Australian waters and no foreign cruise ships may enter
Australian waters (except for some limited exceptions).
Before this, on 15 March, the Government announced a ban on the entry of
cruise ships that had left a foreign port. Cruise ships could apply for an
exemption to arrive at an Australian port if they were already underway and
returning home.
Australian Border Force and the Department of Foreign Affairs and Trade are
working to bring people back to Australia who were on a cruise when the ban
was announced. They will then work to get passengers to their home
destinations, either in Australia or overseas.
Cruise ship crews are not exempt from the mandatory quarantine requirements.

Reviewer feedback on this answer:
There is a good amount of information here.  The answer does talk about the restrictions on boats.
This answer involves cruise ships and does not address general, private ownership of boats and those sailing to Australia, which is what the question originally asks.
The question is asking about returning to Australia by boat. The answer is giving a lot of information about cruise ships, laws, and who is allowed to be in Australian waters. It never mentions people returning home via boat.

Reviewer ratings:
Excellent
Bad
Bad
Question: Is there a cure for the virus?

Answer passage (source: Australia):
page_title: What you need to know about coronavirus (COVID-19)
section_headers: Treatment
section_content: There is no treatment for COVID-19. Medical care can treat most of the
symptoms.
COVID-19 is caused by a virus. Antibiotics do not work on viruses.
Some reports suggest certain drugs, including hydroxychloroquine, can be used
to treat COVID-19. The Therapeutic Goods
Administration has not approved hydroxychloroquine,
or any other drug, for treating COVID-19, in Australia
We are supporting research to find effective treatments for the
virus. There is no approved vaccine for COVID-19, but global
efforts to develop a vaccine continue.
Limits on medications
Many Australians need medication to manage a health condition. Medication
shortages can threaten lives.
To make sure everyone has access to the medications they need, pharmacies must
limit sales of some prescription and over the counter medications.
Learn more about limits on prescribing
hydroxychloroquine and limits on other prescription and
over-the-counter medications.

Reviewer feedback on this answer:
This could be improved by directly replying the question instead of giving suggestions.
This answer directly addresses the question of if there is a treatment for COVID-19.
This states clearly that there is no treatment for the virus meaning that there is no cure for the virus

Reviewer ratings:
Could be Improved
Excellent
Excellent
Question: what is the government procedure for job keeper payment to corona virus

Answer passage (source: Australia):
page_title: JobKeeper Payment
section_headers: Keeping the system fair
section_content: If you have questions about workplace entitlements and obligations in relation
to the JobKeeper Payment scheme, the Fair Work Commission has released
guidance on how it can assist with JobKeeper disputesExternal
Link.
If you are concerned that someone is doing the wrong thing in relation to
JobKeeper payment, you can tell us about it. To report illegal or behaviour of
concern, see Making a tip off.
ATO information on JobKeeper Payment support for businesses significantly
affected by the coronavirus (COVID-19).

Reviewer feedback on this answer:
Lets the reader know there is guidance available and also gives contact information to report those abusing it.
This answer talks about work place entitlement but speaks nothing about the procedure of job-keeper payment.
This does not directly answer the question but leads to a link with more information

Reviewer ratings:
Acceptable
Could be Improved
Could be Improved
Question: What is the process to receive payment from job keeper

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: JobKeeper Payment
Payment process
section_content: The JobKeeper Payment will assist employers to continue operating by
subsidising all or part of the employee's income. We will make the payments to
the employer on a monthly basis (in arrears).
Eligible employers will be paid $1,500 per fortnight per eligible
employee.
Eligible employees will receive, at a minimum, $1,500 per fortnight,
before tax. Employers are able to top-up the payment.

Employees will receive $1,500 per fortnight (before tax) if they were 
employed on 1 March 2020
ceased employment with their employer due to the effects of COVID-19
re-engaged by the same eligible employer. 



Where employers participate in the scheme, their employees will receive the
payment as follows:

If an employee's income is normally $1,500 or more per fortnight (before tax) they will continue to receive their regular income according to their usual workplace arrangements.
If an employee's income is less than $1,500 per fortnight (before tax), their employer must pay their employee $1,500 per fortnight (before tax).
If an employee has been stood down , their employer must pay their employee $1,500 per fortnight (before tax).

It will be up to the employer to decide whether to pay superannuation on any
additional wage paid because of the JobKeeper Payment.

Reviewer feedback on this answer:
This answer does not address what the process is to receive payment from JobKeeper, thus making it an invalid answer.
This information does not provide information on the process of receiving Job Keeper payment, instead, it provides information on the amount of money employees will receive for Job Keeper Payment and the frequency that they will receive it.
This explain all the process to receive job keeper payment how much you get and what the employee needs to do.

Reviewer ratings:
Bad
Bad
Excellent
Question: What arrangements are available for Senior Secondary students and university admissions during COVID-19?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information for schools and students
section_headers: New Research
section_content: The Australian Government commissioned six pieces of research to examine the
potential impact of remote learning from home on educational outcomes for
vulnerable cohorts of children, and barriers to access and evidence-based
actions to respond.

Professor Natalie Brown – The Peter Underwood Centre
Professor Geoff Masters – ACER
Professor Janet Clinton - Centre for Program Evaluation, Melbourne Graduate School of Education
Professor Stephen Lamb – Centre for International Research on Education Systems
Professor Sarah O’Shea National Centre for Student Equity in Higher Education
Dr Alan Finkel AO FAA FTSE FAHMS - Rapid Research Information Forum


Reviewer feedback on this answer:
This answer relates to home schooling, not to senior students and university admissions for those graduating from high school, which is what the question originally asks.
there is no information partaining to senior sec school and university
All this fails to talk about the topic being considered.

Reviewer ratings:
Bad
Bad
Bad
Question: what to do when a suspected case of covid-19 is detected

Answer passage (source: Australia):
page_title: Immigration detention
section_headers: Suspected cases of COVID-19
section_content: If clinically indicated detainees will be tested in line with advice from
health professionals and will be isolated pending test results.
Our Detention Health service provider has conducted public health awareness
activities and posted information at sites on hand hygiene and other
preventive measures detainees can take.

Reviewer feedback on this answer:
The question seemed to be addressing a broad population, but this answer seems specific to prisons. If the question is being asked by a prison official I would understand this, but as a reply in general it is not really helpful to most of the population.
This if off task, this is more about testing instead of the initial question
This doesn't answer the question because it is talking about detainees and preventive measures they can take during the pandemic period.

Reviewer ratings:
Could be Improved
Bad
Could be Improved
Question: How are immigration centers handling suspected cases of the virus?

Answer passage (source: Australia):
page_title: Immigration detention
section_headers: Suspected cases of COVID-19
section_content: If clinically indicated detainees will be tested in line with advice from
health professionals and will be isolated pending test results.
Our Detention Health service provider has conducted public health awareness
activities and posted information at sites on hand hygiene and other
preventive measures detainees can take.

Reviewer feedback on this answer:
Directly answers the question on what will happen when the virus is found in detainee.
This is off topic, this answer is more about testing
This dosen't say anything about immigration and how they are handling suspected case of virus.

Reviewer ratings:
Excellent
Bad
Bad
Question: How much is being funded to the airlines?

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Regional Airlines Funding Assistance
section_content: The Australian Government is providing $100 million to financially assist
smaller regional domestic air service providers to help manage cash flow
issues they may be experiencing as a result of the impacts of the Coronavirus.
This will help these service providers to maintain essential connectivity for
regional and remote communities. Air service providers can apply to the
Government to be considered for support for assistance on a month-by-month
basis, where there is a demonstrated need.
For more information go to Assistance to the aviation
sector or
refer to the grant guidelines on the GrantConnect website:
www.grants.gov.au.

Reviewer feedback on this answer:
This answer is good. It provides information about how much money airlines are getting and explains why the amounts are what they are. The things that the money is going towards and explained and there are links for more assistance information.
This is a good answer.  It gives a dollar amount of the funds being given to the airlines.
This shows the certain amount of money being paid to domestic airlines.

Reviewer ratings:
Excellent
Excellent
Acceptable