McGill-NLP/feedbackQA huggingface dataset:
Question: what are the best steps to stop the spread of corona virus in aged care facilities

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Managers and staff
section_content: See our:

advice on providing aged care services during COVID-19
resources for aged care services

The Australian Government has announced that residential aged care facilities
should take extra precautions to keep residents safe from COVID-19. Both
individuals and management need to take responsibility for the health of
visitors and staff at facilities to protect our most vulnerable community
members.
Aged care facilities will:

closely monitor the health of staff, including fever screening, where appropriate
screen new and returning residents before entry
put up signs and explain the steps they are taking to protect residents’ health

Staff should be made aware of early signs and symptoms of COVID-19. Any staff
with fever or symptoms of acute respiratory infection (for example, cough,
sore throat, runny nose, shortness of breath) should be excluded from the
workplace and tested for COVID-19. Staff must report their symptoms to the
residential aged care facility.
Sick leave policies must enable employees to stay home, if they have any —
even very mild —symptoms of respiratory infection.
To make more workers available, the Government is relaxing international
student visa work conditions for aged care facilities and home care providers.
This will allow international student nurses and other aged care workers to
work more than 40 hours a fortnight. There are currently around 20,000
international student nurses studying in Australia.

Reviewer feedback on this answer:
This answer relates to the steps involved for stopping the spread of coronavirus in aged care facilities and thus addresses the question.
The answer does give some detailed information about what to do if someone has symptoms, and information about screening for symptoms. But there is nothing in the answer about other means of preventing spread, or handling safety in aged care facilities.
This gives excellent ways on how to stop the spread of corona virus.

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: Who needs to be isolated for COVID-19?

Answer passage (source: Australia):
page_title: What you need to know about coronavirus (COVID-19)
section_headers: Who is most at risk
section_content: In Australia, the people most at risk of getting the virus are:

travellers who have recently been overseas
those who have been in close contact with someone who has been diagnosed with COVID-19
people in correctional and detention facilities
people in group residential settings

People who are, or are more likely to be, at higher risk of serious illness if
they get the virus are:

Aboriginal and Torres Strait Islander people 50 years and older with one or more chronic medical conditions
people 65 years and older with chronic medical conditions
people 70 years and older
people with chronic conditions or compromised immune systems
people in aged care facilities
people with a disability

At this stage the risk to children and babies, and the role children play in
the transmission of COVID-19, is not clear. However, there has so far been a
low rate of confirmed COVID-19 cases among children, relative to the broader
population.
There is limited evidence at this time regarding the risk in pregnant women.
See our advice for people at risk.

Reviewer feedback on this answer:
Off task, this is more about who need to take caution and who is at most risk
This information is irrelevant to the question. This answer provides information on people who are at higher risk of serious illness from Covid-19 and does not provide any information on who needs to be isolated for covid-19 as asked in the question.
The answer is about who is most at risk for the virus, not who needs to isolate.

Reviewer ratings:
Bad
Bad
Bad
Question: When should someone go into isolation during the coronavirus pandemic?

Answer passage (source: Australia):
page_title: Quarantine for coronavirus (COVID-19)
section_headers: Who must go into quarantine
section_content: If a public health authority directs you to, you must go into a mandatory
14-day period of quarantine. During this time they will monitor you.
You will need to go into quarantine if you:

have returned home from overseas
have been in contact with someone who has confirmed or is likely to have COVID-19
are entering certain remote areas in Queensland, South Australia, Western Australia and Northern Territory (unless exempt)
are entering a state that has a required quarantine period

If you remain well after 14 days you will be able to leave quarantine. If you
develop symptoms during this time you will need a test for COVID-19. Even if
you test negative you must stay in quarantine for the full 14 days.
If you test positive you will need to go into isolation. Anyone
who has been in your household is a close contact and must then go into
quarantine.

Reviewer feedback on this answer:
Great answer tell you who need too and how they should go in to isolation
This explains when and why you need to go into Isolation.
Question is about isolation but the answer is about quarantine

Reviewer ratings:
Excellent
Excellent
Bad
Question: what are the procedures taken by the immigration  during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Immigration detention
section_headers: ​Scrutiny bodies
section_content: We understand the importance of detainees having contact with scrutiny bodies
and the important oversight role these scrutiny bodies provide.
We are working with the Ombudsman's Office, the Red Cross and the Australian
Human Rights Commission to ensure they can continue their ongoing work across
detention facilities, although in a different format.

Reviewer feedback on this answer:
There is nothing about immigration in this response.  This is not a good answer.
This is off point it talks about something else not related to the question
Doesn't give any detail if any regarding immigrants

Reviewer ratings:
Bad
Bad
Bad
Question: what are the fate for closed businesses during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Coronavirus and Australian workplace laws
section_headers: Standing down employees & business closures
section_content: Employers may be able to stand their employees down without pay during the
coronavirus outbreak for a number of different reasons. These can include
where:

the business has closed because of an enforceable government direction relating to non-essential services (which means there is no work at all for employees to do even from another location)
a large proportion of the workforce is in self-quarantine meaning the remaining employees can’t be usefully employed
there’s a stoppage of work due to lack of supply for which the employer can’t be held responsible
a ‘qualified employer’ is using a JobKeeper enabling stand down direction in accordance with the new temporary JobKeeper changes to the Fair Work Act.

Enterprise agreements and employment contracts can have different or extra
rules about when an employer can stand down an employee without pay, for
example, a requirement to notify or consult.
Employees that are stood down remain employed during the period of the stand
down.
Learn more about:

JobKeeper changes to the Fair Work Act
Stand down during coronavirus


Reviewer feedback on this answer:
No insight for closed businesses was mentioned
This answer the question fully and with detail. This also provides links to extra question if needed
This talks about numbers of reasons why an employer will sand their employees down during the virus outbreak.

Reviewer ratings:
Bad
Excellent
Bad
Question: How can I tell if an online store selling relief products is real?

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: Scams targeting businesses
section_content: Scammers are using COVID-19 in business email compromise scams by pretending
to be a supplier or business you usually deal with.
Scammers are using COVID-19 as an excuse to divert your usual account payments
to a different bank account. Your payment goes to the scammer instead of the
real business.
Tips to protect yourself from these types of scams:

Verify any request to change bank details by contacting the supplier directly using trusted contact details you have previously used.
Consider a multi-person approval process for transactions over a certain dollar amount, with processes in place to ensure the business billing you is the one you normally deal with.
Keep the security on your network and devices up-to-date, and have a good firewall to protect your data.

Businesses can also sign up to the ACCC’s Small Business Information
Network to receive emails about new or updated resources,
enforcement action, changes to Australia’s competition and consumer laws,
events, surveys and scams relevant to the small business sector.

Reviewer feedback on this answer:
Provides sound advice for both consumer and legitimate businesses to avoid being scammed.
This is acceptable because it gives a glimpse of what such stores could do and also gave tips on how to prevent and protect oneself from such scams.
This answers the question in a round about way but it focuses in scams

Reviewer ratings:
Excellent
Acceptable
Could be Improved
Question: What info should I be aware of regarding the online shopping scams?

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: How scammers contact you
section_content: During a crisis like COVID-19, you may be isolated and using online services
more than ever, so it is important to think about who might be really
contacting you. They may find you by:

calling you or coming to your door
contacting you via social media, email or text message
setting up websites that look real, and impersonating government, business or even your friends
collecting information about you so that when they make contact they are more convincing.


Reviewer feedback on this answer:
Discusses only scams in general, not online shopping scams
This just talked about Covid 19, nothing like online scam.
This answer is no good since it only gives information about how scammers may find you.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: Am I able to see my physician for other health concerns while COVID-19 restrictions are in place?

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: In person at your health provider
section_content: For any general health issues and regular appointments, you can go to your
health provider’s surgery, as usual.
If you have symptoms of COVID-19, let your health provider know when making the appointment.
Also tell them any recent travel or potential contact with someone with
COVID-19.
When attending for treatment, follow the instructions your provider gives you.
This could include wearing a mask (your provider can give you one), sanitising
your hands when arriving and entering through a separate area.
Remember to practise physical distancing.
When receiving face-to-face care, your health care provider:

will follow all hand hygiene and cough etiquette protocols
will stay 1.5 metres from you, unless you need direct care
may or may not wear protective gear, depending on the situation — if they do, it does not mean they are unwell

If you need to make an appointment on behalf of someone else, get information
about their condition before calling. This will ensure you can provide
important details to your provider.
If you need medicines, you can still get them from pharmacies.

Reviewer feedback on this answer:
This answer the question directly and with links and social distancing tips
This answers the question directly. It contains information on whether or not people are able to see their physicians during covid-19 and how health care provider will ensure to deliver face-to-face care to patients safely.
This answer relates to the question fully and addresses the question, thus making it a valid answer to the question.

Reviewer ratings:
Excellent
Excellent
Excellent
Question: What do I do if I’m in a foreign country and cannot travel back to Australia?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19)
section_headers: Getting home
No flights out?
section_content: If you wish to return to Australia, and there are still commercial flights
available, take them as soon as possible. While we know it can be frustrating
or expensive, the window of opportunity is closing.
Many travellers are having difficulty getting home because of flight cancellations or movement restrictions.
If you’re one of them, we know it’s a stressful and difficult time.
Where commercial flights are not available, we’re working with the airline
industry and other governments to help Australians find ways to get home. This
includes a special partnership with Qantas and Virgin Australia and
facilitated flights from several destinations.
See further details on the COVID-19 – Helping Australians to return
home page.
Over the past few weeks, we’ve also worked with cruise operators and other
governments to bring home thousands of Australian passengers from cruise
ships.
Check the website of your nearest Australian embassy or high
commission and follow them closely on social
media for updates
about flights back to Australia. Some embassies and high commissions are
providing the option for Australians to register for direct communication,
including in some places to receive updates on potential unscheduled
commercial flights.

Reviewer feedback on this answer:
This is giving information on travelling and helping Australian to return home and not what one should do when one can't go back.
This answer explains what i should do and gave a link that guides on what should be done.
This talks about return back to Australia at any cost possible. This tell multiple ways to return home.

Reviewer ratings:
Could be Improved
Excellent
Could be Improved
Question: Is it true that Vitamin C can effectly cure the coronavirus?

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Vitamin C is an effective treatment
section_content: The Therapeutic Goods Administration (TGA)
investigated this claim and “found there is no robust scientific evidence to
support the usage of this vitamin in the management of COVID-19”.
Vitamin C deficiency is rare in Australia. The only well-established evidence
for the use of Vitamin C is in the treatment of scurvy which is caused by
Vitamin C deficiency.

Reviewer feedback on this answer:
"There is no robust scientific evidence to support" this claim answers the question quickly and concisely.
This clearly explains the question and gives detailed answer.
There is not a lot of information here.  The information here that does talk about vitamin C doesn't relate it to covid.

Reviewer ratings:
Excellent
Excellent
Could be Improved
Question: Is vitamin C a good treatment for COVID-19?

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Vitamin C is an effective treatment
section_content: The Therapeutic Goods Administration (TGA)
investigated this claim and “found there is no robust scientific evidence to
support the usage of this vitamin in the management of COVID-19”.
Vitamin C deficiency is rare in Australia. The only well-established evidence
for the use of Vitamin C is in the treatment of scurvy which is caused by
Vitamin C deficiency.

Reviewer feedback on this answer:
The answer directly answers the question, and explains that vitamin C should not be used to treat Covid.
This answers the question but does not expand on ti too much
This answer relates to the question of vitamins combating COVID-19, and outlines vitamin C specifically, thus making the answer valid.

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: What is the Government doing to prevent COVID-19 from spreading through international travel?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for travellers
section_headers: Travel to Australia
Exemptions from mandatory quarantine
section_content: The following groups may be exempt from the 14 day mandatory quarantine
requirements when entering Australia. While these groups are exempt from
mandatory quarantine, all arrivals into Australia must continue to
practise physical distancing, cough etiquette and hand hygiene. Other
requirements, such as isolation, may still apply.
Unaccompanied minors
Unaccompanied minors will be allowed to travel domestically after entering
Australia to quarantine with a parent or guardian at their home.
Transit passengers

International transit passengers arriving into Australia are able to depart on another international flight if the following conditions are met: 
If the individual has up to 8 hours until the departing international flight, they must remain at the airport and be permitted to onward travel, maintaining social distancing and hand hygiene.
If 8-72 hours before the departing flight, they must go to mandatory quarantine at the state designated facility until the time of the departing flight.


No domestic onward travel is allowed, even if this is to meet a departing international flight. These people should go into mandatory quarantine at the state designated facility at the first point of arrival.

Diplomats


Australia has legal obligations under the Vienna Convention to ensure diplomats freedom of movement and travel, and protection from detention. Diplomats are not required to undertake 14 days of mandatory quarantine on arrival into Australia.


Diplomats should isolate at their mission or in their usual place of residence on arrival for 14 days.

Diplomats must continue to practise physical distancing, cough etiquette and hand hygiene.

Compassionate or medical grounds
Applications on medical or compassionate grounds should be submitted to the
relevant state or territory who will consider requests on a case-by-case
basis.
See contact details for state or territory public health agencies.
Industry exemptions
The following industry groups may also be exempt from mandatory quarantine:

Aviation crew
Maritime crew (excluding cruise ships).

For further information on industry exemptions, please refer to our COVID-19
resources for the travel industry.

Reviewer feedback on this answer:
This answer does not address what the government will be doing to prevent COVID-19 from spreading via international travel and thus is not a valid answer.
Does the answer is helpful even though it only goes into the and who is quarantine who is exempt.
This only discusses exeption of 14 days quarantine and not in line with the topic being considered.

Reviewer ratings:
Bad
Acceptable
Bad
Question: Can I keep my family safe when preparing food

Answer passage (source: Australia):
page_title: Healthy eating during coronavirus (COVID-19) restrictions
section_headers: Coronavirus and food safety
Grocery shopping
section_content: Unless you are required to isolate, you can still go out
to shop for food. Just make sure you’re following physical
distancing requirements.
Some extra things you can do to stay safe while shopping include:

using a list so your visit is short and you don’t need to go out again to purchase forgotten items
choosing a time when fewer people are likely to be there
wiping down your shopping trolley or basket with hand sanitiser or disinfectant — many supermarkets are providing these items for customers to use before entering the store
using cards instead of cash
washing your hands or using hand sanitiser after leaving the store

Some things you can do to make food last longer, so you make fewer trips to
the supermarket, include:

buying food items that keep their nutritional value while stored or frozen. Frozen and tinned fruit and vegetables are picked while at their best and can be a good source of essential vitamins and minerals. Look for tinned fruit in natural juice, rather than syrup.
using cuts of meat, or beans and legumes that are suitable for stews and curries. This can often provide more than one meal as leftovers can be frozen.

Shopping online and having your order delivered, contact free, is a handy way
to stock up your fridge and pantry without leaving the house. Check with your
supermarket to see if this service is available in your area.
Assistance with grocery shopping and meals is available for older people who may need support.

Reviewer feedback on this answer:
this outline how to isolate and still remain safe
This answer does not address how one can keep their family safe when preparing food, and thus makes it a invalid answer.
Discusses both how someone can keep safe when shopping and how to make food last

Reviewer ratings:
Acceptable
Bad
Excellent
Question: How can meal planning be interesting for my family?

Answer passage (source: Australia):
page_title: Healthy eating during coronavirus (COVID-19) restrictions
section_headers: Coronavirus and food safety
Involve the family
section_content: This is a good time to involve everyone in your household in their nutrition.
Get your kids involved with:

planning meals
making shopping lists
preparing meals
cleaning up

Older household members can take turns to prepare meals.
Dig out some favourite recipes or be more adventurous and try different
cuisines.

Reviewer feedback on this answer:
This answer gives advice on how to make it interesting by being adventurous and trying different cuisines but does not specifically state on how to make it more interesting, which thus does not fully answer the question.
It is not discussing about the benefit of planning meals
Have touched upon meal planning but does not have full information

Reviewer ratings:
Acceptable
Bad
Could be Improved
Question: What do employers need to know about the cash flow boost?

Answer passage (source: Australia):
page_title: Boosting cash flow for employers
section_headers: What you need to know
section_content: 
For most businesses, the cash flow boost will automatically be credited to your account when you lodge your activity statement.
You won’t be disadvantaged if you have been given a deferral for your earlier activity statement or are not required to lodge your income tax return yet. Read more about the impact of lodgment deferrals.
If eligible, the minimum cash flow boost credit you will receive when the March activity statement is lodged is $10,000. See examples of what you will receive.
The cash flow boosts will be applied to reduce liabilities arising from the same activity statement. If there is credit remaining after this occurs, you will generally receive a refund of that amount.
If you are due to receive a refund, we will generally pay it within 14 days.
Any excess credit from the activity statement that received the cash flow boost amount will be refunded to you, rather than offset against other tax debts. However, any excess may still be applied against any outstanding debts with other Australian Government agencies.


Reviewer feedback on this answer:
This answer all what an employer needs to know about the cash flow boost and list some certain points employers should take into consideration.
This answer the question and give guidance on it would work
Explains how the cash flow boost is applied and how it is received.

Reviewer ratings:
Excellent
Acceptable
Acceptable
Question: How do I report or keep my payments

Answer passage (source: Australia):
page_title: Boosting cash flow for employers
section_headers: What you need to know
section_content: 
For most businesses, the cash flow boost will automatically be credited to your account when you lodge your activity statement.
You won’t be disadvantaged if you have been given a deferral for your earlier activity statement or are not required to lodge your income tax return yet. Read more about the impact of lodgment deferrals.
If eligible, the minimum cash flow boost credit you will receive when the March activity statement is lodged is $10,000. See examples of what you will receive.
The cash flow boosts will be applied to reduce liabilities arising from the same activity statement. If there is credit remaining after this occurs, you will generally receive a refund of that amount.
If you are due to receive a refund, we will generally pay it within 14 days.
Any excess credit from the activity statement that received the cash flow boost amount will be refunded to you, rather than offset against other tax debts. However, any excess may still be applied against any outstanding debts with other Australian Government agencies.


Reviewer feedback on this answer:
This answer is a bit off task and more about cash flow
This talks about other things but not about how to report payment
This information is irrelevant to the question. This answer contains information on cash flow boost for businesses and does not provide any information on how to report or keep payment as asked in the question.

Reviewer ratings:
Bad
Bad
Bad
Question: Should older people get tested?

Answer passage (source: Australia):
page_title: Working arrangements for the health and aged care workforce during COVID-19
section_headers: When should staff be tested for COVID-19?
section_content: Health care or aged care employees are at greater risk of exposure to
confirmed or suspected cases of coronavirus. It’s important to detect COVID-19
early to protect both staff and those they come into contact including
patients, clients and care recipients.
Staff should be tested for COVID-19 if they develop fever or respiratory
symptoms.
Their doctor will confirm if they need to be tested and will arrange for the
test.
Staff should stay home in isolation until they receive their results.
As aged and residential care facilities are high-risk-settings, residents and
staff will be also be tested if there are 2 or more people with fever and
respiratory symptoms in the setting.
COVID-19 test results
If the result is negative , the employee should remain at home until they
are well enough to return to work.
If the result is positive , ask your staff member to follow the advice of
their doctor and isolate themselves in their home or in a hospital until they
are well.
Read more information on
testing.

Reviewer feedback on this answer:
Yes this answers the question well and also adds more information and a link if you need to learn more.
There is a good amount of information here.  The information in the answer does include testing information about people living in aged care facilities.
It shows that that older people should get tested as soon as possible.

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: how to care for the aged during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Providing aged care services during COVID-19
section_headers: Getting tested
section_content: It’s important to detect COVID-19 in health and aged care workers as early as
possible.
You are eligible for COVID-19 testing if you are an aged care worker and
develop fever or respiratory symptoms.
Your doctor will confirm whether you need to be tested and will arrange for
the test.
Aged and residential care facilities are high-risk settings. Staff (and
residents) will also be tested if there are 2 or more people with fever and
respiratory symptoms in the setting.

Reviewer feedback on this answer:
This answer does not address how to care for the aged during the outbreak, thus making it an invalid answer.
This information is irrelevant to the question. The question is asking for information on how to care the aged during covid-19. However, this answer is about covid-19 testing for health and aged care worker.
The information here is general advice for the disease.  There is nothing here about older people.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: is there a way to get an insurance for my health during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Wedding cancellations
I took out wedding insurance, but I’ve been told it doesn’t cover me for cancellations due to COVID-19. What can I do?
section_content: 
You should first contact your insurer to check whether you are covered for your wedding cancellation under your wedding or event insurance policy.
If you disagree with your insurer’s decision you should discuss your complaint with them and explain what you would like the outcome to be. As part of the insurer’s Internal Dispute Resolution they will have a certain number of days to respond to your dispute.
If your dispute remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) for assistance. The AFCA Significant Event Hotline (1800 337 444) provides priority service for those financially impacted by COVID-19 and wish to make a complaint about financial products or services.


Reviewer feedback on this answer:
This information is irrelevant to the question. The question is asking for information on health insurance and this information is about wedding cancellation insurance.
This answer has nothing to do with health insurance during COVID-19, thus making it an invalid answer.
The question was about health insurance.  The answer was about another type of insurance.

Reviewer ratings:
Bad
Bad
Bad
Question: How can health workers get urgent help if they are experiencing a personal crisis or have suicidal thoughts?

Answer passage (source: Australia):
page_title: Mental health for the health workforce during COVID-19
section_headers: Get urgent help
section_content: If you need help right now, it is available 24 hours a day, 7 days a week,
anywhere in Australia.
In an emergency, call 000.
Lifeline
Contact Lifeline for support if you are experiencing a personal crisis or have
suicidal thoughts. You can call them 24 hours a day, 7 days a week from
anywhere in Australia.
Lifeline 24-hour crisis line 131 114 Lifeline
Australia Postal addresses: PO Box 173 Deakin
ACT 2600
View contact
Kids Helpline contact
Kids Helpline provides a free, private and confidential phone and online
counselling service for young people aged 5 to 25. The service is available 24
hours a day from anywhere in Australia.
1800 551 800 Kids Helpline
View contact
Suicide Call Back Service
Call the Suicide Call Back Service for immediate, professional 24/7 telephone
and online counselling to people who are affected by suicide.
1300 659 467 Suicide Call Back
Service
View contact

Reviewer feedback on this answer:
This has links and guides on what to do if you need help
This answer gives a suicide hotline, but it does not provide specific information for those undergoing mental health crisis.
This answers the question on how an healthcare worker can get get help in times of crisis.

Reviewer ratings:
Excellent
Could be Improved
Excellent
Question: What options are available for urgent help

Answer passage (source: Australia):
page_title: Mental health for the health workforce during COVID-19
section_headers: Get urgent help
section_content: If you need help right now, it is available 24 hours a day, 7 days a week,
anywhere in Australia.
In an emergency, call 000.
Lifeline
Contact Lifeline for support if you are experiencing a personal crisis or have
suicidal thoughts. You can call them 24 hours a day, 7 days a week from
anywhere in Australia.
Lifeline 24-hour crisis line 131 114 Lifeline
Australia Postal addresses: PO Box 173 Deakin
ACT 2600
View contact
Kids Helpline contact
Kids Helpline provides a free, private and confidential phone and online
counselling service for young people aged 5 to 25. The service is available 24
hours a day from anywhere in Australia.
1800 551 800 Kids Helpline
View contact
Suicide Call Back Service
Call the Suicide Call Back Service for immediate, professional 24/7 telephone
and online counselling to people who are affected by suicide.
1300 659 467 Suicide Call Back
Service
View contact

Reviewer feedback on this answer:
This answer lists different options that are available for urgent help, which properly answers the question.
This is not in line with the question because it didn't talk about suicide services.
some emergency lines were outlined and it would help anyone who might need emergency

Reviewer ratings:
Excellent
Could be Improved
Excellent
Question: I need to travel back to Australia on my boat, will the government there help me?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19)
section_headers: Travelling to Australia by yacht or small craft
section_content: If you’re planning to sail your yacht or small craft back to Australia,
carefully consider the risks to your personal health and safety and that of
your crew members from COVID-19 and related restrictions. Due to border
closures and other restrictions, you may not have access to ports and supplies
en route. It’s not the responsibility of the Australian government to
negotiate access or facilitate your journey.
At this time, we recommend you either moor your boat and stay where you are,
or if you wish to come home and flights are available, store your boat and fly
back to Australia.
See our Travelling by boat page for further information.

Reviewer feedback on this answer:
This is a good answer.  It specifically talks about the restrictions on personal watercrafts.
This answer address private ownership of boats and what the government will do in Australia for those on boats, which is what the question asks.
This is very helpful. It directly addresses the population mentioned in the question and then gives advice to that population. It also lets them know that the government isn't providing any aid at this time for that kind of thing. It links to another webpage for more information which is helpful as well.

Reviewer ratings:
Excellent
Excellent
Excellent
Question: Are hospitals providing employees COVID-19 prevention techniques that are not available to the rest of the population?

Answer passage (source: Australia):
page_title: Providing aged care services during COVID-19
section_headers: Managing COVID-19 in residential aged care
section_content: Residential aged care facilities are legally responsible for infection
prevention and control under the Aged Care Act 1997 and the Aged Care Quality
Standards.
You must:

manage visitor and entry restrictions, including for new and returning residents
monitor the health of your staff
prevent and control infections
put up signs and remind visitors of the steps they need to take to help protect residents, including their flu vaccination
ensure all visitors comply with the Aged Care Visitor Access Code
manage any COVID-19 outbreaks and follow the COVID-19 outbreak guidelines

For more advice, read our COVID-19 factsheet for residential aged care
workers.
Residents and their families and carers can read our COVID-19 advice for
people in aged care facilities.

Reviewer feedback on this answer:
This answer does not dispute or address whether hospitals are providing prevention techniques against COVID-19 that are not public knowledge, thus making it an invalid answer.
This answers contains the information related to the COVID-19. So it is acceptable.
The answer talks about residential aged care facilities, and not hospitals, which is what is in the question. And even in terms of the residential aged care facilities, it doesn't answer the question about preventative measures not known to the public.

Reviewer ratings:
Bad
Acceptable
Bad
Question: Is there a cure for the virus?

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: There is a cure/ vaccine for coronavirus
section_content: There is currently no treatment or vaccine for COVID-19. Scientists around the
world, including those at the University of Queensland and the Doherty
Institute, are working hard to find a vaccine with the World Health
Organisation estimating a publicly available vaccine is 18 months away. In the
meantime, the best thing people can do is to stay at home as much as possible.
Learn more about the World Health Organisation's response to this
myth.

Reviewer feedback on this answer:
This also directly acknowledged the fact that there is no treatment for the virus yet.
This answer directly addresses the question of if there is a cure for COVID-19.
It directly explains that there is no vaccine nor cure for the virus.

Reviewer ratings:
Excellent
Excellent
Excellent
Question: what is the government procedure for job keeper payment to corona virus

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: JobKeeper Payment
Payment process
section_content: The JobKeeper Payment will assist employers to continue operating by
subsidising all or part of the employee's income. We will make the payments to
the employer on a monthly basis (in arrears).
Eligible employers will be paid $1,500 per fortnight per eligible
employee.
Eligible employees will receive, at a minimum, $1,500 per fortnight,
before tax. Employers are able to top-up the payment.

Employees will receive $1,500 per fortnight (before tax) if they were 
employed on 1 March 2020
ceased employment with their employer due to the effects of COVID-19
re-engaged by the same eligible employer. 



Where employers participate in the scheme, their employees will receive the
payment as follows:

If an employee's income is normally $1,500 or more per fortnight (before tax) they will continue to receive their regular income according to their usual workplace arrangements.
If an employee's income is less than $1,500 per fortnight (before tax), their employer must pay their employee $1,500 per fortnight (before tax).
If an employee has been stood down , their employer must pay their employee $1,500 per fortnight (before tax).

It will be up to the employer to decide whether to pay superannuation on any
additional wage paid because of the JobKeeper Payment.

Reviewer feedback on this answer:
Tells what the benefit is for, how much, and when to expect payments.
This answer the procedures of job-keeper payment what eligible employers have to do to get it.
This give a straight forward answer to the question, with details

Reviewer ratings:
Acceptable
Excellent
Excellent
Question: What is the process to receive payment from job keeper

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
What are the Early Childhood Education and Care Relief Package payments?
section_content: The payments under the Early Childhood Education and Care Relief Package
support child care services (including Centre Based Day Care, Family Day Care,
Outside School Hours Care and In Home Care). Due to the impact of COVID-19,
the early childhood education and care sector has reported significant
decreases in attendance and enrolments. These payments will ensure services
can remain open, and families who need it can access care.
The payments are made in lieu of any Child Care Subsidy and Additional Child
Care Subsidy.

Reviewer feedback on this answer:
This answer does not address what the process is to receive payment from JobKeeper, thus making it an invalid answer.
This information is irrelevant to the question. The question is asking for information on Job Keeper Payment and this answer is about Early Childhood Education and Care Relief Package.
The information given here is about early childhood and care relief package and does not discuss job-keeper payment

Reviewer ratings:
Bad
Bad
Bad
Question: What arrangements are available for Senior Secondary students and university admissions during COVID-19?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information for schools and students
section_headers: AHPPC Statement: Risk management for re-opening Boarding Schools and School-based Residential Colleges
section_content: On 1 May 2020, the Australian Health Protection Principal Committee (AHPPC)
released health advice for the re-
opening of boarding schools and school-based residential colleges. This advice
is designed to assist boarding and school-based residential colleges to plan
for the safe re-opening of their facilities and lower the risk of transmission
of COVID-19 in these settings.

Reviewer feedback on this answer:
This answer relates to re-opening schools, which does not relate to the question originally asked of what arrangements will be available for seniors and university admissions.
no specific arrangement was stated for students.
This is just an health advice, it has nothing to say about the topic discussed.

Reviewer ratings:
Bad
Could be Improved
Bad
Question: what to do when a suspected case of covid-19 is detected

Answer passage (source: Australia):
page_title: What you need to know about coronavirus (COVID-19)
section_headers: What is COVID-19
section_content: Coronaviruses are a large family of viruses that cause respiratory infections.
These can range from the common cold to more serious diseases.
COVID-19 is a disease caused by a new form of coronavirus. It was first
reported in December 2019 in Wuhan City in China.
Other coronaviruses include Middle East Respiratory Syndrome
(MERS) and Severe Acute Respiratory
Syndrome (SARS).

Reviewer feedback on this answer:
This answer isn't helpful. It defines COVID, gives a little information about it, but doesn't give any kind of information about what to do if you are possibly infected. This answer wouldn't be helpful at all if I were asking this question.
Off topic, this answer is more about the originals of COVID
This answer is speaking out of context and instead talking about Corona virus disease and when it was first reported.

Reviewer ratings:
Bad
Bad
Bad
Question: How are immigration centers handling suspected cases of the virus?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Bridging visa holders
I am a Bridging Visa holder and want to depart Australia. What should I do?
section_content: The Department’s Status Resolution Service can assist eligible individuals
wishing to depart from Australia (where this is currently possible). The
Department contracts the International Organisation for Migration (IOM) and
Serco (Homeward) as service providers to facilitate its voluntary return and
reintegration programs.
Returns assistance may be available and may provide an eligible recipient with
one, or any combination of assistance, including:

independent returns counselling
plane ticket
assistance to obtain travel documents
reception assistance in country of return
travel assistance to final destination

To be considered eligible for returns assistance, you must:

be a non-citizen;
not hold a visa that permits re-entry to Australia;
elect to voluntarily return to a country-of-origin or a country where you have a right of entry and stay; and
demonstrate you are unable to self-fund their return.


Reviewer feedback on this answer:
The answer is about non-citizens and assistance to leave the country, not about the virus.
This answers the question and have links fo guidance
Does not discuss anything about immigration.

Reviewer ratings:
Bad
Could be Improved
Bad
Question: How much is being funded to the airlines?

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
section_content: The following initiatives are part of the COVID-19 Relief and Recovery Fund:

Regional Airlines Funding Assistance
Regional Air Network Assistance
Airfreight Support
Levy Relief for Commonwealth Fisheries
Additional Funding for the Export Market Development Grants Scheme
Supporting Indigenous Visual Arts Centres
Crisis Relief for Regional Arts
Support Act: Crisis Relief to Artists, Crew and Music Workers
Supporting Australia's exhibiting zoos and aquariums
Commonwealth National Parks—Support for Tourism—Fee Waivers
Temporary waiver of Environmental Management Change for the Great Barrier Reef Marine Park
Renewing Reef HQ Aquarium


Reviewer feedback on this answer:
This addresses the fact that airlines are getting some funding but it doesn't answer the question of what amount they are getting. It needs to at least give information about the total money being allocated to airlines.
This answer is on topic.  Still, it doesn't say how much money is being given to the airlines.
It only listed COVID 19 relief fun but didn't state how much was funded to airlines.

Reviewer ratings:
Could be Improved
Could be Improved
Bad
Question: what are the ways to get temporary visa while staying in Australia

Answer passage (source: Australia):
page_title: Staying in Australia
section_headers: I have a permanent visa
section_content: Permanent Resident (PR) visa holders can remain in Australia indefinitely but
if you intend to leave Australia and come back, you need to check the travel
facility period on your permanent visa (usually a five-year period).
You can check by:

using the VEVO service, or
accessing your visa conditions through your ImmiAccount.

If you enter Australia on a temporary visa when the travel facility on your
permanent visa has expired, this will have an adverse impact on you. See
'Resident Return visa' for details.

Reviewer feedback on this answer:
This answer does not relate to temporary visas in Australia, and thus does not answer the original question.
This answer is off topic, this answer is more about permanent residents and not the topic in hand
This answer is about a permanent visa.  The question was about a temporary visa.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: What steps should residents of aged care facilities take for protection?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Managers and staff
section_content: See our:

advice on providing aged care services during COVID-19
resources for aged care services

The Australian Government has announced that residential aged care facilities
should take extra precautions to keep residents safe from COVID-19. Both
individuals and management need to take responsibility for the health of
visitors and staff at facilities to protect our most vulnerable community
members.
Aged care facilities will:

closely monitor the health of staff, including fever screening, where appropriate
screen new and returning residents before entry
put up signs and explain the steps they are taking to protect residents’ health

Staff should be made aware of early signs and symptoms of COVID-19. Any staff
with fever or symptoms of acute respiratory infection (for example, cough,
sore throat, runny nose, shortness of breath) should be excluded from the
workplace and tested for COVID-19. Staff must report their symptoms to the
residential aged care facility.
Sick leave policies must enable employees to stay home, if they have any —
even very mild —symptoms of respiratory infection.
To make more workers available, the Government is relaxing international
student visa work conditions for aged care facilities and home care providers.
This will allow international student nurses and other aged care workers to
work more than 40 hours a fortnight. There are currently around 20,000
international student nurses studying in Australia.

Reviewer feedback on this answer:
This shows Australian government stated precaution for aged care facilities that must be taken and it is listed underneath
The information here is good.  There is a lot of advice about aged care facilities.
This answer applies to staff and does not apply for residents of these aged care facilities and thus does not answer the question.

Reviewer ratings:
Excellent
Excellent
Bad