McGill-NLP/feedbackQA huggingface dataset:
Question: What about work arrangements?

Answer passage (source: Australia):
page_title: Coronavirus and Australian workplace laws
section_headers: Arranging flexible work
section_content: There are a range of flexible working arrangements that employers and
employees can explore together that may suit their individual needs and
circumstances. These include:

working from home
changing the number of hours an employee works
changing the start or finish times of employees' shifts
changing patterns of work, such as rostering arrangements
changing the type of work done by employees.

Flexibility in the workplace allows employers and employees to make
arrangements about working conditions that suit them. Employers and employees
need to consider and comply with any requirements under the Fair Work Act, an
applicable award, enterprise agreement, employment contract or workplace
policy.
Under the new JobKeeper changes to the Fair Work Act, in certain
circumstances, qualifying employers can temporarily change employees’ usual
duties and locations of work, and agree with their employee to change days and
times of work.
Learn more about arranging flexible work during coronavirus:

JobKeeper changes to the Fair Work Act
Alternative work arrangements during coronavirus
Temporary changes to workplace laws during coronavirus

More information:

Flexibility in the workplace
Flexible working arrangements


Reviewer feedback on this answer:
This give multiple different links and support on how one can make work arrangements
This is a direct answer to the question. This answer contains information on flexible work arrangements that employers and employees can explore together during covid-19. It also provides website links to guide on arranging flexible work during coronavirus.
This gives us ranges of flexible working arrangement employers can explore, it answers our question in full details.

Reviewer ratings:
Excellent
Excellent
Excellent
Question: Will gargling salt water help prevent against coronavirus infection

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Hot temperatures kill the virus
section_content: There’s no evidence that the virus dies in temperatures above 27 degrees or is
prevented by drinking warm water. Learn more about the World Health
Organisation's advice to the public.


Reviewer feedback on this answer:
This answer does not mention either gargling or salt water, but focuses on warm water being drunk.
Off topic, this answer is about the virus dies at certain temps
This answer does not relate to whether or not gargling salt water will help prevent against coronavirus.

Reviewer ratings:
Could be Improved
Bad
Bad
Question: How has the instant-access write off been modified to be more helpful in 2020?

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Enhancing the instant asset write-off
section_content: The government is increasing the instant asset write-off (IAWO) threshold from
$30,000 to $150,000 and expanding access to include businesses with aggregated
annual turnover of less than $500 million (up from $50 million).
Timing
This proposal applies from 12 March 2020 until 30 June 2020, for new or
second-hand assets first used, or installed ready for use in this timeframe.

Reviewer feedback on this answer:
This is a direct answer to the question, it contains information on what government had done to the Instant Asset Write Off in 2020.
Answers shows modifications made to the instant access write of by the government
This gives the basic information needed to answer this question but does not expand on it any more

Reviewer ratings:
Excellent
Excellent
Acceptable
Question: Do I need a visa to stay in Australia?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Bridging visa holders
I am a Bridging visa holder. Am I able to work?
section_content: You might be allowed to work in Australia depending on the conditions of your
Bridging visa. Your grant letter will tell you about these conditions. See if
you have work restrictions by using the Visa Entitlement Verification Online
Service (VEVO).
If your Bridging visa does not let you work, or has restrictions on working,
you can apply for another Bridging visa that lets you work. This is only
available in some circumstances and you will usually have to demonstrate that
you are in financial hardship.
Bridging visa holders who have been able to work while in Australia and cannot
meet their immediate living expenses can access up to $10,000 of their
Australian superannuation tax-free in the 2019-20 financial year.

Reviewer feedback on this answer:
This does not answer the question. The question is asking for information on whether or not a person needs visa to stay in Australia and this answer provides information on work permit while a person is on Bridging visa.
This answer is more about the ability to work in Australia instead of the initial question.
It talks about visas but doesn't directly answer the question

Reviewer ratings:
Bad
Bad
Acceptable
Question: What responsibilities does my company have regarding the health and aged care workforce?

Answer passage (source: Australia):
page_title: Working arrangements for the health and aged care workforce during COVID-19
section_headers: When can staff come to work?
section_content: Health care providers rely on their workforce for the delivery of a range of
hospital, aged care and allied health services. This ensures that Australians
receive the health care they need to stay well and maximise quality of life.
Staff can still go to work if they have directly cared for confirmed cases
while using personal protective equipment (PPE) properly.
Where vulnerable workers undertake
essential work a risk assessment must be undertaken. Risk needs to be assessed
and mitigated, taking into account the worker, the workplace and the work.
This should be conducted with your local Public Health Unit.
Where possible vulnerable people should be redeployed to non-care based roles.
Where risk cannot be appropriately mitigated, employers and employees should
consider alternate arrangements to accommodate a workplace absence.

Reviewer feedback on this answer:
This talks about health care workers alone.
This is off task, this is more about the use of PPE and how to ensure safety for one self
This answer does not relate to what the responsibilities the company of an aged care facility have for their employees and thus this answer does not apply for the question.

Reviewer ratings:
Could be Improved
Bad
Bad
Question: How is government supporting the international freight links?

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Airfreight Support
section_content: The Australian Government has set up a $110 million International Freight
Assistance Mechanism
(IFAM) to keep open key international freight links with
trading partners for goods coming into and going out of Australia.
IFAM will support the efforts of businesses trading internationally, including
in the agricultural, seafood and healthcare sectors, to re-establish key
global supply chains, which have been disrupted by COVID-19, supporting the
international economic recovery. IFAM is essential to helping secure items
critical to the ongoing health response in Australia, such as essential
medical supplies, medicines and personal protective equipment.
IFAM is a targeted, emergency and temporary measure helping Australian
business in its efforts to deal with the COVID-19 crisis.
Businesses in the agricultural and seafood sectors wishing to access the
mechanism can register their interest at
haveyoursay.agriculture.gov.au/international-freight-
assistance or by calling the Department of Agriculture, Water and the
Environment on (02) 6272 2444.

Reviewer feedback on this answer:
It states that government is supporting the international freight link through funding by  IFAM of $110
This talked directly about how government  plan to assist international freight mechanism and gives accurate information about the question.
This answer the question and gives specific on what they would use the money for

Reviewer ratings:
Excellent
Excellent
Excellent
Question: What are the best practices for employers and workers leave of absence?

Answer passage (source: Australia):
page_title: Coronavirus and Australian workplace laws
section_headers: Using paid leave
section_content: Employers and employees are encouraged to explore options that enable an
employee to take their accrued leave entitlements during the coronavirus
outbreak. Options include:

taking accrued annual leave
taking any other paid leave (such as long service leave or paid leave available under an award, enterprise agreement or employment contract)
directing employees to take accrued annual leave in certain circumstances
taking any other paid leave by agreement between the employee and the employer.

Employers may also choose to give employees extra paid leave that is above
their minimum entitlements for a period of time (e.g. instead of standing down
the employee without pay).
Under the new JobKeeper changes to the Fair Work Act, qualifying employers can
request an employee take paid annual leave, and agree with the employee for
them to take leave at half pay.
Learn more:

JobKeeper changes to the Fair Work Act
Pay and leave during coronavirus


Reviewer feedback on this answer:
employer and employee relationship was discussed indepth
This answers the question and give some guidance on what to go with multiple links for additional help
This explain ways employers should enable their employees, leave during the corona virus pandemic

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: what is the fate for jobless people before the lockdown

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information for job seekers
section_headers: Exisiting job seekers
section_content: If you are a current job seeker or participant, this fact sheet provides
important information about mutual obligation requirements, appointments with
your provider, and what to do if you are self-isolating:

Information for job seekers and participants

If you are participating in the ParentsNext program, this fact sheet provides
important information about your activities and appointments.


Information for ParentsNext participants


ParentsNext participants Frequently Asked Questions


If you are a New Business Assistance with NEIS participant, these Frequently
Asked Questions (FAQ) provides information about accessing the Coronavirus
Supplement and what support is available during this time:

New Business Assistance with NEIS participants - Frequently Asked Questions

If you are a New Business Assistance with NEIS provider, these Frequently
Asked Questions (FAQ) provides information about supporting NEIS participants
during the Coronavirus situation.

New Business Assistance with NEIS providers – Frequently Asked Questions

*[NEIS]: New Enterprise Incentive Scheme

Reviewer feedback on this answer:
This does not answer the question. The question is asking for information for jobless people and this answer is information intended for job seekers, ParentsNext participants and New Business Assistance with NEIS participants.
This answer gives guidance on how to get more information and links to different parts
This discusses about current job seeker and not about the fate of jobless people

Reviewer ratings:
Bad
Acceptable
Bad
Question: Was there a reduction in the partner job seeker income rate?

Answer passage (source: Australia):
page_title: Families
section_headers: Family Tax Benefit (FTB)
section_content: Coronavirus may impact your Family Tax Benefit (FTB). This includes if:

your family income changes
your child’s over 16 and can’t study.

If your family income changes
Your family income estimate affects how much FTB you can get. If you or
your partner stop work, your family’s income may change. Read our guide about
how to update your income estimate.
What to include in your income estimate
You may need to include some payments you or your partner get from us in your
family income estimate. These include:

JobSeeker Payment
Parenting Payment
Coronavirus Supplement.

If you get JobKeeper Payment from your employer, you also need to include it in your income
estimate.
Read more about what to include in your income
estimate.
What you don’t need to include in your income estimate
The following income is non-taxable and doesn’t need to be included in your
family income estimate:

the $750 Economic Support Payment
superannuation released early under COVID-19 early release of super.

If your child’s over 16 and can’t study
When your child turns 16, you may continue to get FTB for them. However, they
need to be in full time secondary study or
exempt from the study requirements.
Your child may still meet these study requirements even if:

they’re sick or isolated
their school closes
you choose to keep them away as a precautionary measure.

If they intend to return to study, you’ll continue to qualify for FTB. There’s
nothing you need to do.

Reviewer feedback on this answer:
It shows the possible reason for a reduction in partner job income
This does answer the question but indirectly. The question could be more clearly addressed.
This information is irrelevant to the question. The question is asking for information on the reduction in partner job seeker income rate. However, this answer provides detailed information on Family Tax Benefit.

Reviewer ratings:
Excellent
Could be Improved
Bad
Question: Which national parks managed by Parks Australia will have no entry fees?

Answer passage (source: Australia):
page_title: Limits on public gatherings for coronavirus (COVID-19)
section_headers: Why these limits are important
section_content: The 3-Step Plan to a COVIDSafe Australia maps out a pathway states and territories
can take to ease restrictions in the coming months, depending on their
circumstances. Each state and territory will move forward at their own pace.

Reviewer feedback on this answer:
Offers a 3-step plan to start easing restrictions.
This answer is about a current plan to reopen Australia and does not answer the question or provide links to answer the question about fees for parks.
This answer does not address which national parks will have no entry fee, making this answer invalid.

Reviewer ratings:
Bad
Bad
Bad
Question: What can I do to stay connected and maintain my mental health

Answer passage (source: Australia):
page_title: Mental health for the health workforce during COVID-19
section_headers: Keeping mentally healthy
Connect
section_content: Keep in regular contact with family and friends, even if you are isolating,
through:

video chats
phone calls
online groups

Talk about your shared experiences with your colleagues or manager — they are
going through the same thing and can offer valuable support.
Managers and supervisors should encourage staff to express any concerns about
their mental health, as it might indicate broader issues across their
workforce.

Reviewer feedback on this answer:
This answer gives ways to stay connected but says nothing about Mental Health.
This is a direct answer to the question. This answer contains information on how people can keep in touch with family and friends and maintain mental health by obtaining supports from colleagues or manager.
This answer explains how to maintain our mental health, and give multiple example of how

Reviewer ratings:
Acceptable
Excellent
Acceptable
Question: What should I do if I want to apply for a visa

Answer passage (source: Australia):
page_title: Coming to Australia
section_headers: I want to apply for a visa
section_content: You should reconsider your need to apply for an Australian visa at this time
and check this page regularly for updates on travel restrictions and visa
processing.
Visa processing arrangements
The Department is prioritising processing visa applications for those
travellers in the exempt categories to support urgent travel.
We encourage applicants to apply online wherever possible, as these
applications will be processed faster than those lodged on paper.
You will not be able to apply for an ETA
online while the travel
restrictions are in place.
Disruption of services
Some services relating to the visa application process may be impacted by
COVID-19 and a range of services we rely on are increasingly unavailable.
This includes overseas panel doctors (see below), English language testing
facilities, biometric collection and paper application lodgement centres.
While these services are unavailable, many applicants cannot meet visa
requirements. Applicants will be given additional time to complete checks and
provide the requested information.
Visa medical appointments
Clients should be aware of disruptions to visa medical services, due to
COVID-19.
My Health Declarations is temporarily suspended. The Health Requirement
including the health examinations for your intended visa will be determined
once your visa application has been lodged.
Our visa processing officers are aware of the disruptions. We will take the
extended timeframes into account when considering your visa application.
You do not need to contact us if your visa medical appointment has been
rescheduled.
If you have not yet lodged a visa application or have not been requested to
undertake an immigration medical examination, there is no need to contact a
visa medical services clinic in Australia or an overseas panel clinic at this
time.
Student visas
You do not need a visa if you are overseas and studying online with an
Australian education provider.
Education providers can issue a new Confirmation of Enrolment (CoE) and enrol
students to study online.

Reviewer feedback on this answer:
This breaks down the visa process and what you will need to expect to ensure the best way of apply for this
This answer properly gives different situations in which one wants to apply for a visa, making it a valid answer.
This is acceptable but still needs to highlight some necessary things to do, to apply for a visa.

Reviewer ratings:
Excellent
Excellent
Could be Improved
Question: Is there a reason why remote communities are at increased risk

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: People most at risk
section_content: Your risk of serious illness from coronavirus increases if you are:

aged 70 years or over
aged 65 years or over and have a chronic medical condition
an Aboriginal and Torres Strait Islander person aged 50 years and over who has a chronic medical condition
immune suppressed

There is currently no cure or vaccine for coronavirus, or immunity in the
community, so you need to protect yourself.

Reviewer feedback on this answer:
This answer does not address what the reason is for why remote communities are at an increased risk for COVID-19, thus making this answer unhelpful.
there is no insight on why rural communities are most hit
This has an issue in explaining the causation of the increased risk. If the question was just asking about which groups were at increased risk this would be fine, but the question seeks to find out why.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: How can employers get a cash boost?

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Boosting cash flow for employers
Eligibility for Boosting Cash Flow for Employers payments
section_content: Small and medium sized business entities and NFPs with aggregated annual
turnover under $50 million and that employ workers will be eligible.
Eligibility will generally be based on prior year turnover.
We will deliver the payment as an automatic credit in the activity statement
system from 28 April 2020 upon employers lodging eligible upcoming activity
statements.
Eligible employers that withhold tax to the ATO on their employees’ salary and
wages will receive a payment equal to 100% of the amount withheld, up to a
maximum payment of $50,000.
Eligible employers that pay salary and wages will receive a minimum payment of
$10,000, even if they are not required to withhold tax.
The payments will only be available to active eligible employers established
before 12 March 2020. However, charities that are registered with the
Australian Charities and Not-for-profits Commission will be eligible
regardless of when they were registered, subject to meeting other eligibility
requirements. This recognises that new charities may be established in
response to COVID-19.

Reviewer feedback on this answer:
This answer sets forth information about the different amounts provided to employees
This information may be relevant, but I'm not sure.  Nothing is specifically mentioned about cash boosts.
This answer is acceptable and offers information on which businesses may be eligible, but does not show or state "how" to get the boost of cash.

Reviewer ratings:
Acceptable
Could be Improved
Acceptable
Question: How can I manage my stress after returning to work?

Answer passage (source: Australia):
page_title: Mental health for the health workforce during COVID-19
section_headers: Keeping mentally healthy
Take breaks
section_content: Be kind to yourself, and take breaks during your shifts, even if it is just a
few minutes to catch your breath. Managers and supervisors should ensure staff
take regular breaks to reduce stress.
Between shifts, get as much rest as you can, and try to take time for yourself
to do things you enjoy. Managers and supervisors should make sure staff have
enough time between shifts to rest, sleep and prepare for the next day.

Reviewer feedback on this answer:
This give examples on how they take care of your self
This answer fully relates and addresses what one can do to manage stress after returning to work.
some tips to feel less stressed at work was related

Reviewer ratings:
Could be Improved
Excellent
Excellent
Question: what is the best payment for my workers during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: JobKeeper Payment
section_headers: Keeping the system fair
section_content: If you have questions about workplace entitlements and obligations in relation
to the JobKeeper Payment scheme, the Fair Work Commission has released
guidance on how it can assist with JobKeeper disputesExternal
Link.
If you are concerned that someone is doing the wrong thing in relation to
JobKeeper payment, you can tell us about it. To report illegal or behaviour of
concern, see Making a tip off.
ATO information on JobKeeper Payment support for businesses significantly
affected by the coronavirus (COVID-19).

Reviewer feedback on this answer:
Off topic, this is more about Jobkeeper and this points to links for more info
This answer does not relate to what payment options are available for workers during COVID-19, and thus does not relate to the original question.
The answer gave a link that is so helpful for the question.

Reviewer ratings:
Bad
Bad
Excellent
Question: What restrictions can I expect when traveling to Australia?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for travellers
section_headers: Travel to Australia
section_content: Australia’s borders are closed. Only Australian citizens, residents and
immediate family members can travel to Australia.
Travellers arriving from any country may undergo enhanced health screening on
arrival in Australia. All arrivals will be quarantined for 14 days and state
and territory travel restrictions may also apply.
The Information for international travellers fact
sheet is provided to travellers on arrival in Australia
and provides further information on current requirements.
Learn more about who can enter Australia from the Department of Home
Affairs.
Australian Border Force liaison officers at overseas airports will work with
airlines to identify anyone who should not board a flight to Australia.
Restrictions on international travel remain for now.
National Cabinet has agreed to a 3-step plan to create a COVIDSafe society.
Under Step 3, interstate travel and the possibility of travel to New Zealand
will be considered.

Reviewer feedback on this answer:
This does not answer the question instead says that the boarder is closed to new people
there is no travel allowed for now into Australia
This answer relates to the restrictions that one can expect when traveling to Australia and thus is valid for the question.

Reviewer ratings:
Could be Improved
Excellent
Excellent
Question: What are some advisories for managing COVID-19 and residential age care facilities

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Residents
section_content: As we move towards a COVIDSafe Australia and
physical distancing measures are eased around the country, special
restrictions will remain in place for aged care
facilities to protect older Australians.
Residential aged care facilities will continue to restrict visits in line with
the Australian Health Protection Principal Committee advice for residential
aged care facilities.
They will also continue to postpone large group visits, gatherings, and
external excursions.
Aged care facilities will help residents stay connected with family and
friends by phone and video calls.
If you develop symptoms of COVID-19, you will be kept separate from other
people and will not be able to see visitors.
Health care and residential care workers will continue to provide support and
care for you while you are isolated.
If you need to leave your room, such as for medical care, you will be given a
surgical mask. Health care workers will provide masks to you.
Residents who are well do not need to wear a mask.
Residents admitted from other health facilities
Active screening for symptoms of COVID-19 in residents being admitted or re-
admitted from other health facilities and community settings should be
conducted. No new residents with COVID-19 compatible symptoms are permitted to
enter the facility.
Appropriate infection prevention practices should be implemented for residents
returning from treatment or care at other facilities.

Reviewer feedback on this answer:
This could be improved but not doesn't answer the question directly.This is more of precautionary measures stated here.
This could be improved! it describes the topic but not well understood.
There is information here about care facilities, but the answer doesn't really give much advice on how to manage those facilities.

Reviewer ratings:
Could be Improved
Could be Improved
Acceptable
Question: How to easily identify symptoms of corona virus in aged people

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: Symptoms
section_content: Symptoms include (but are not limited to) fever, a dry cough, a sore throat
and difficulty breathing.
If you develop mild symptoms of
COVID-19:

isolate yourself from others at home and use a separate bathroom, if available
use a surgical mask when around other people. If you don’t have a mask, practise good sneeze/cough hygiene
practise good hand hygiene
call a doctor and tell them about your symptoms and whether you have had contact with someone diagnosed with COVID-19

If you have serious symptoms such as difficulty breathing:

call 000, ask for an ambulance and notify the officers if you have been in contact with anyone with COVID-19


Reviewer feedback on this answer:
This answer can be improved, it fails to discuss how to identify symptoms in aged people only talked about the general symptoms
This response forgets to address the population the question is asking about. The question asks about COVID in aged people, but the response seems to be for people in general. There should be more specificity in this answer.
This answer is mostly about symptoms and they ignore ages

Reviewer ratings:
Excellent
Could be Improved
Could be Improved
Question: How can I protect my computer when working online from home?

Answer passage (source: Australia):
page_title: COVID-19: Cyber security tips when working from home
section_headers: Cyber security tips
Secure your devices when not in use
section_content: Here are nine things you can do in your new working environment to protect
your work and your household’s cyber security.
It’s much easier to access your information if other people have access to
your devices. Do not leave your device unattended and lock your computer when
not in use, even if it's only for a short period of time.
You should also carefully consider who has access to your devices. Don’t lend
laptops to children or other members of the household using your work profile
or account. They could unintentionally share or delete important information,
or introduce malicious software to your device.
If you do share your computers or devices with family or your household, have
separate profiles so that each person logs in with a unique username and
passphrase.
For more ACSC information on good cyber security behaviours, see:

Stay Smart Online - Protecting Your Computer From Online Threats.


Reviewer feedback on this answer:
This information answers the question but it is incomplete. The opening sentence stated there are nine things people can do to protect their work and household's cyber security when working from home. However, the following paragraphs only explain one method, which is to limit the access to work devices, not to leave the device unattended even for short period of time.
This answer gives detailed information on how one can protect their computer while working from home.
Provides useful points such as making sure that a computer that is used by more then one person has their own log in.

Reviewer ratings:
Could be Improved
Excellent
Acceptable
Question: Can immigrants leave the detention centers?

Answer passage (source: Australia):
page_title: Immigration detention
section_headers: ​Religious services
section_content: It has been observed that most religious groups are self-electing to cease
visits to detention facilities as they adhere to the measures being
implemented within the community.
Each detention facility has a Religious Liaison Officer (RLO) who is working
with a number of religious groups to ensure alternate methods for religious
observance. In some cases, pre-recorded services are being made available
where a religious group does not have an alternate means to provide remote
services.

Reviewer feedback on this answer:
This talks about religious groups and detention center but not mention if immigrants can leave detention center
This answer is not about immigrants leaving a facility but about religious groups are self electing them selves to ceasing visiting facilities
This information is irrelevant to the question. This information is about religious services in detention facility and the question is asking for information on whether or not immigrants can leave the detention centers during pandemic.

Reviewer ratings:
Bad
Bad
Bad
Question: Is the state or national government responsible for managing the COVID-19 response in Australia?

Answer passage (source: Australia):
page_title: Government response to the COVID-19 outbreak
section_headers: Our response plan
section_content: The Australian Health Sector Emergency Response Plan for Novel Coronavirus
(COVID-19) Short Form outlines how key activities will operate and how the
public can support the response. It outlines:

what we know about the disease and the outbreak
what sort of risk COVID‐19 represents
what the Australian Government health sector will be doing to respond
how the Government’s response will affect people
what people can do to contribute
how people can manage their own risk, the risk to their families and their communities

As we learn more about COVID-19 we are:

regularly reviewing our response
moving resources into activities that are working well
scaling back activities that are not working

The plan focuses on government activities. But many government and private
agencies are working together to support the Australian Government response.
Australian Health Sector Emergency Response Plan for Novel Coronavirus
(COVID-19) Short Form 
The Australian Health Sector Emergency Response Plan for Novel Coronavirus
(Short Form) outlines how key activities will operate and how the public can
support the response.
The Aboriginal and Torres Strait Islander Advisory Group on
COVID-19 has developed a Management Plan which supports the
COVID-19 Plan’s objectives.
Management Plan for Aboriginal and Torres Strait Islander
Populations
The Australian Health Sector Emergency Response Plan for Novel Coronavirus
guides the Australian health sector response. This Management Plan focuses on
culturally appropriate testing and care for Aboriginal and Torres Strait
Islander peoples, and for specific locations including remote communities.
The Australian Health Protection Principal Committee has published
the Management and Operational Plan for People with Disability.
More information for people with disability is available on the Department of
Social Service's website.
Management and Operational Plan for People with
Disability
The Australian Health Sector Emergency Response Plan for Novel Coronavirus
guides the Australian health sector response. This management and operational
plan focuses on people with disability. There is an easy read version on this
page, too.
The Communicable Diseases Network Australia
(CDNA) has published the Australian National Disease Surveillance Plan
for COVID-19.
Australian National Disease Surveillance Plan for
COVID-19
This plan outlines the national approach for disease surveillance for
COVID-19. Information that is collected through this plan helps inform public
health measures for control of COVID-19 in Australia.

Reviewer feedback on this answer:
Only discusses what the national government is doing
This answer does not address whether the state or national government is responsible for the COVID-19 response in Australia.
This outlines the Australian plan how they are trying to help with COVID

Reviewer ratings:
Could be Improved
Bad
Excellent
Question: What temporary changes are there for those collecting income support?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
Does the Economic Support Payment go into my Income Management account?
section_content: If you are in receipt of an eligible income support payment and you are an
Income Management participant, the full $750 will be placed into your Income
Management account. This is the same for other lump-sum payments. This will
apply for both rounds of payments.

Reviewer feedback on this answer:
This tell us that if we are a eligible for payment it would in our income account
This does not answer the question. This answer contains information on the amount of money that Income Management participants will receive. It does not contain any information on changes for those collecting income support as asked in the question.
This does not talk about the temporary changes in income, it only specified what would be paid to you.

Reviewer ratings:
Could be Improved
Bad
Could be Improved
Question: Are there any meal planning suggestions available during the COVID restriction phase?

Answer passage (source: Australia):
page_title: Healthy eating during coronavirus (COVID-19) restrictions
section_headers: Coronavirus and food safety
Meal planning
section_content: Planning ahead means fewer visits to the shops. You can use a meal
planner to plan an entire week’s meals and create a
shopping list.
Make extra servings of meals like soups, curries and stews and freeze them to
use later. Having some extra meals in the freezer is handy for days when you
don’t feel like cooking or you’re unwell.
You could try a meal kit delivery service such as Hello Fresh, Dinnerly,
Marley Spoon or others. Check what’s available in your area to see what each
service offers and what options suit your budget.

Reviewer feedback on this answer:
This answer gives meal planning suggestions and thus answers the original question asked.
There could be more information, but it is on topic.  This answer is talking about meal planning.
This give a bit more information about meal plans This also links to a meal planner for additional help

Reviewer ratings:
Excellent
Acceptable
Acceptable
Question: Does UV light kill coronavirus

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Hand dryers kill coronavirus
section_content: No, hand dryers don’t kill the SARS-COV-2 virus which causes COVID-19. Hand
dryers blow out warm air and are not designed to disinfect materials from
harmful organisms. To disinfect your hands, you should clean with soap and
water or an alcohol-based disinfectant.
Learn more about the World Health Organisation's response to this
myth.

Reviewer feedback on this answer:
This answer is talking about hand driers.  The question was about UV light.
This answer does not address whether UV light kills coronavirus, which is what the question asks, thus making this answer invalid.
This is irrelevant to the question. This information is about using hand dryers to kill the Covid-19 virus and the question is asking for information on UV light and coronavirus.

Reviewer ratings:
Bad
Bad
Bad
Question: How should I be informing patients about proper use of PPE

Answer passage (source: Australia):
page_title: Personal protective equipment (PPE) for the health workforce during COVID-19
section_headers: Informing patients about PPE
section_content: When communicating with patients, explain:

you do not always need to wear PPE if you are both well
if you wear a mask or other PPE it is for their and your protection

If people in your practice wear PPE, you may want to provide signage near the
entrance advising this is to protect patients and staff.
If you are a health practitioner providing in-home care, let the patient know
in advance that you may wear a mask or other PPE when visiting their home.

Reviewer feedback on this answer:
This answer gives the right explanation on how to communicate the use of PPE with the patient.
This covers the bases of PPE and what to tell your patients
This does not answer the question. The question is asking on how to inform patients about the proper use of PPE. However, this answer provides information on how to explain to patients why healthcare providers might or might not need to wear PPE when providing care.

Reviewer ratings:
Excellent
Acceptable
Bad
Question: What should I do about getting home if there are no flights going out

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19)
section_headers: Getting home
No flights out?
section_content: If you wish to return to Australia, and there are still commercial flights
available, take them as soon as possible. While we know it can be frustrating
or expensive, the window of opportunity is closing.
Many travellers are having difficulty getting home because of flight cancellations or movement restrictions.
If you’re one of them, we know it’s a stressful and difficult time.
Where commercial flights are not available, we’re working with the airline
industry and other governments to help Australians find ways to get home. This
includes a special partnership with Qantas and Virgin Australia and
facilitated flights from several destinations.
See further details on the COVID-19 – Helping Australians to return
home page.
Over the past few weeks, we’ve also worked with cruise operators and other
governments to bring home thousands of Australian passengers from cruise
ships.
Check the website of your nearest Australian embassy or high
commission and follow them closely on social
media for updates
about flights back to Australia. Some embassies and high commissions are
providing the option for Australians to register for direct communication,
including in some places to receive updates on potential unscheduled
commercial flights.

Reviewer feedback on this answer:
It answers the question by giving hope for them to get back home.
Answer gives direct alternatives to flying if the flights are cancelled during Covid.
This gives a direct answer to the question. This also provides link to go to for additional links for additional support

Reviewer ratings:
Excellent
Excellent
Could be Improved
Question: Why isn't Australia doing a two week lock-down?

Answer passage (source: Australia):
page_title: Quarantine for coronavirus (COVID-19)
section_headers: What is quarantine? 
section_content: Quarantine is when you are well but may have been in contact with someone with
COVID-19. If this happens they will be required to isolate from other people
to prevent the spread of the virus. The quarantine period is 14 days from when
you may have been in contact with the virus.
Quarantine is different to isolation and physical
distancing.

Reviewer feedback on this answer:
Off topic, this answer is more about quarantine
This answer does not have anything to do with lockdown in Australia, and thus do not qualify as an answer.
This answer is poor because it is talking about quarantine which is not the context of the question asked.

Reviewer ratings:
Bad
Bad
Bad
Question: How can I quickly get access to credit for my small business

Answer passage (source: Australia):
page_title: Supporting the Flow of Credit
section_headers: Quick and efficient access to credit for small business
section_content: The Government is cutting red tape by providing a temporary exemption from
responsible lending obligations for lenders providing credit to existing small
business customers. This reform will help small businesses get access to
credit quickly and efficiently.

Reviewer feedback on this answer:
Through government provision of credit to existing small business owner, according to the answer.
they are setting out that government wants to pay fast by cutting red tape
Can be improved by giving a link to apply. After all, the business owner is seeking help immediately and does not have the time nor the patience to keep searching for information.

Reviewer ratings:
Excellent
Acceptable
Could be Improved
Question: Can I get parental leave pay at this time from my employer

Answer passage (source: Australia):
page_title: Coronavirus and Australian workplace laws
section_headers: Using unpaid leave
section_content: In many circumstances, employees won’t have access to paid leave during the
coronavirus outbreak. For example, if they are permanent but have already used
all their accrued leave entitlements. In these situations, employers and
employees can agree for an employee to take unpaid leave.
Under the Fair Work Act, unpaid leave is also available for employees in
certain circumstances, such as unpaid carer’s leave for casual employees.
Learn more:

Pay and leave during coronavirus

More information:

Unpaid carer’s leave


Reviewer feedback on this answer:
This answer talks about a certain type of pay.  The question is about the parental leave pay.  I'm not sure if it's the same or if this answer is helpful.
It clearly elaborates the situations where one might or might not be paid.
This answer does not specifically relate to parental leave pay, making it unhelpful and not useful.

Reviewer ratings:
Could be Improved
Excellent
Bad
Question: What resources can be accessed to asist those who care for elderly patients both in home or in a care facility?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: Wellbeing support 
section_content: The Older Persons COVID-19 Support Line
Senior Australians, their families and carers can call the Older Persons
COVID-19 Support Line if they:

would like to talk with someone about the COVID-19 restrictions and the impact on them
are feeling lonely or are worried about a loved one
are caring for someone and need some information or a listening ear
need help or advice about changing the aged care services they are currently receiving
need help to access new care services or essential supplies such as shopping
are concerned about a friend or family member living with dementia

Older Persons COVID-19 Support Line
The Older Persons COVID-19 Support Line provides information and support to
senior Australians, their families and carers. Call Monday to Friday, except
public holidays, from 8.30am to 6pm.
1800 171 866
View contact
Community Visitors Scheme
The Community Visitors Scheme arranges volunteer visits to older people to
provide ongoing friendship and companionship. Visits are available to anyone
receiving government-subsidised residential aged care or Home Care Packages.
During the coronavirus pandemic, we are focusing on phone and virtual
friendships while physical distancing measures and visiting restrictions are
in place.
Read about the program and how to register.

Reviewer feedback on this answer:
The answer gives only two potential resources.
The answer, though deviates a bit at start gives options for the elderly as per question
Provides links and phone numbers to more detailed information pertaining to the care of the elderly.

Reviewer ratings:
Acceptable
Acceptable
Acceptable
Question: How can I stay mentally healthy during Coronavirus?

Answer passage (source: Australia):
page_title: Mental health for the health workforce during COVID-19
section_headers: Keeping mentally healthy
Connect
section_content: Keep in regular contact with family and friends, even if you are isolating,
through:

video chats
phone calls
online groups

Talk about your shared experiences with your colleagues or manager — they are
going through the same thing and can offer valuable support.
Managers and supervisors should encourage staff to express any concerns about
their mental health, as it might indicate broader issues across their
workforce.

Reviewer feedback on this answer:
This answer provides ideas and tips on how one can stay mentally healthy during COVID-19, which relates to the question.
There isn't a lot of information here, but the information seems to be good.  There could be more information in the answer.
Recommends safe methods to keep in touch with friends and family which seems very useful..

Reviewer ratings:
Excellent
Acceptable
Excellent
Question: Who should older people contact if they feel unsafe?

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: How you can help others
section_content: You can help others by talking and sharing information about scams when
connecting with your friends, family and colleagues.
Ask the businesses you connect with regularly about scams they see, how they
can protect you and how you can protect yourself.
If you use social media or particular applications — learn how to report scams
to them and choose services that will identify and remove scammers from their
platform or website.
Ask your bank or financial institution about how to protect your financial
information and how they will help you if you get scammed.
Government, law enforcement, individuals and businesses all play an important
role in helping to protect the community from scams.

Reviewer feedback on this answer:
This information is irrelevant to the question. This information is about scams and does not provide any information on who older people can contact if they feel unsafe during the pandemic.
This answer suggest who to contact when one needed help
This does not in anyway mention older people and who they should contact.

Reviewer ratings:
Bad
Acceptable
Bad