McGill-NLP/feedbackQA huggingface dataset:
Question: What steps should residents of aged care facilities take for protection?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Residents
section_content: As we move towards a COVIDSafe Australia and
physical distancing measures are eased around the country, special
restrictions will remain in place for aged care
facilities to protect older Australians.
Residential aged care facilities will continue to restrict visits in line with
the Australian Health Protection Principal Committee advice for residential
aged care facilities.
They will also continue to postpone large group visits, gatherings, and
external excursions.
Aged care facilities will help residents stay connected with family and
friends by phone and video calls.
If you develop symptoms of COVID-19, you will be kept separate from other
people and will not be able to see visitors.
Health care and residential care workers will continue to provide support and
care for you while you are isolated.
If you need to leave your room, such as for medical care, you will be given a
surgical mask. Health care workers will provide masks to you.
Residents who are well do not need to wear a mask.
Residents admitted from other health facilities
Active screening for symptoms of COVID-19 in residents being admitted or re-
admitted from other health facilities and community settings should be
conducted. No new residents with COVID-19 compatible symptoms are permitted to
enter the facility.
Appropriate infection prevention practices should be implemented for residents
returning from treatment or care at other facilities.

Reviewer feedback on this answer:
It shows that residents of aged care facilities should restrict visits for protection.
There is mention of aged care facilities here but it's not the focus.  There really isn't enough information to answer the question.
This answer does not relate to what residents can do to protect themselves from COVID-19, and thus does not relate to the question.

Reviewer ratings:
Bad
Could be Improved
Bad
Question: What is being done to make sure residents of aged care facilities stay safe as COVID-19 restrictions are lifted?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Residents
section_content: As we move towards a COVIDSafe Australia and
physical distancing measures are eased around the country, special
restrictions will remain in place for aged care
facilities to protect older Australians.
Residential aged care facilities will continue to restrict visits in line with
the Australian Health Protection Principal Committee advice for residential
aged care facilities.
They will also continue to postpone large group visits, gatherings, and
external excursions.
Aged care facilities will help residents stay connected with family and
friends by phone and video calls.
If you develop symptoms of COVID-19, you will be kept separate from other
people and will not be able to see visitors.
Health care and residential care workers will continue to provide support and
care for you while you are isolated.
If you need to leave your room, such as for medical care, you will be given a
surgical mask. Health care workers will provide masks to you.
Residents who are well do not need to wear a mask.
Residents admitted from other health facilities
Active screening for symptoms of COVID-19 in residents being admitted or re-
admitted from other health facilities and community settings should be
conducted. No new residents with COVID-19 compatible symptoms are permitted to
enter the facility.
Appropriate infection prevention practices should be implemented for residents
returning from treatment or care at other facilities.

Reviewer feedback on this answer:
There is a decent amount of information here.  The information in the answer does talk about aged care facilities.
Very good answer! It addresses the question and gives different examples of steps that care facilities are taking to protect the aged. It seems like it is quite comprehensive.
This is a direct answer to the question. This answer contains information on how aged care facilities will make sure residents are safe when the covid-19 restrictions are lifted.

Reviewer ratings:
Acceptable
Excellent
Excellent
Question: What is the limit for paracetamol and other over-the-counter medication?

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Ibuprofen exacerbates coronavirus
section_content: There is no published peer-reviewed scientific evidence to support this claim.
If you are currently taking ibuprofen to manage a health condition, do not
stop taking it without speaking to your doctor first.
The TGA will continue to monitor this issue. Learn more
about the TGA's response. 

Reviewer feedback on this answer:
This answer does not relate to the question of over-the-counter medication limits or paracetamol, and thus does not answer the question.
Off topic, this is about the usage of ibuprofen to manage health conditions
it doesn't talk about the limits of the drugs instead talking about something else.

Reviewer ratings:
Bad
Bad
Bad
Question: Am I due a refund on the monies I've paid to my sports club?

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Local sporting clubs or associations 
What if the season resumes, but is shortened?
section_content: 
If your sporting club or association announces that the 2020 season will be resuming, but will be shortened or altered, you may still be entitled to a remedy such as a partial refund, credit note or voucher where the value of the service has been reduced.
However, whether you are entitled to a remedy will depend on the particular circumstances of the revised season, any applicable terms and conditions of your membership, and what you receive in exchange for your membership fees. For example, funds paid toward uniform, equipment or insurance costs may be non-refundable given they cover the duration of the season or registration, irrespective of the season length.


Reviewer feedback on this answer:
This answer relates fully to sports club, which relates to the question asked and thus is a perfect answer for the question.
This answer is about sports clubs.  There is good information and it talks about how to get refunds.
This answers the question and give some basic tips and guidance on what to do.

Reviewer ratings:
Excellent
Excellent
Acceptable
Question: How much will Economic Support payment will I receive if I'm a part rate Age Pensioner?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
Does the Economic Support Payment go into my Income Management account?
section_content: If you are in receipt of an eligible income support payment and you are an
Income Management participant, the full $750 will be placed into your Income
Management account. This is the same for other lump-sum payments. This will
apply for both rounds of payments.

Reviewer feedback on this answer:
This states how much will be paid and answered the question directly.
This only gives basic information about how much and does not give much other information
an exact amount on how much economic support payment was given

Reviewer ratings:
Excellent
Could be Improved
Excellent
Question: How many times can my child be absent from Early Childhood Education because of COVID-19 and still receive a subsidy?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What is the child care absence policy in response to COVID-19?
section_content: Whether a child is ill or not, including where a child does not attend care as
part of the family’s own precautionary measure against potential contact with
COVID-19, Child Care Subsidy (CCS) can be paid for up to 62 absence days per
child, for the 2019–20 financial year, without the need for families to
provide documentation.
Once a child’s 62 initial absences have been used, if more absences are
required for COVID-19 related reasons, CCS can be paid for additional absences
claimed without the need for medical evidence.
Absences will not be counted during the Early Childhood Education and Care
Relief Package period (commencing 6 April 2020) as session reports will not be
submitted.

Reviewer feedback on this answer:
This is a direct answer to the question. The answer contains information on child care subsidy pay in regards to child's absence.
This states that child care subsidy can paid for up to 62 absence days per child.
This answers the question and set forth how CCS can be used

Reviewer ratings:
Excellent
Excellent
Excellent
Question: How will you determine my eligibility for the Exceptional Circumstance Supplementary Payment and the amount of the payment?

Answer passage (source: Australia):
page_title: Families
section_headers: Child Care Subsidy and child care
section_content: You won’t need to pay child care fees when you access child care between 6
April and 28 June 2020.
During this time, you should:

enrol or re-enrol your child with a service
keep your child enrolled
continue using child care as you need.

If you need to enrol or re-enrol your child you should talk to your child care
service. You’ll also need to confirm their
enrolment
with us.
If you need to find a child care service, you can use the Child Care
Finder website.
What else you need to know is different if:

you were getting Child Care Subsidy before 6 April 2020
you’re new to child care.

If you were getting Child Care Subsidy before 6 April 2020
You won’t get Child Care Subsidy and Additional Child Care Subsidy during this
time. But you should make sure you stay eligible for Child Care
Subsidy, for example
by:

continuing to care for your child at least 14% of the time
meeting immunisation requirements
telling us if you have a change in your circumstances.

On 29 June 2020, your Child Care Subsidy will start again as long as you stay
eligible. There’s nothing you’ll need to do to start it again.
You should continue to update your family income
estimate as necessary, especially if you get Family Tax Benefit.
Fees before 6 April 2020
Your child care service may waive your out of pocket fees between 23 March and
5 April 2020. You should speak to them about this.
Absences before 6 April 2020
Due to coronavirus, you have 20 extra absences per child for the 2019-20
financial year. This means you can get up to 62 absences this year for any
reason.
Additional Child Care Subsidy (ACCS) Temporary Financial Hardship claims
before 6 April 2020
If you’ve already claimed ACCS Temporary Financial Hardship, we can only pay
it to 5 April 2020.
There’s no need to claim it between 6 April and 28 June 2020 as you won’t need
to pay fees.
Centrepay deductions
If you pay your fees through
Centrepay, remember to check
your deductions. You can suspend or cancel them if you need.
Use our online help guides to either suspend your
deduction or cancel your
deduction.
If you’re new to child care
You may want to start getting Child Care Subsidy when it starts again on 29
June 2020.
You should claim now,
even though we won’t pay it until late June.
Read more about if you’re new to child care.

Reviewer feedback on this answer:
This answer relates to Child Care subsidy, not for what Exceptional Circumstance payment that the question originally asks.
This is off task, this answer is more about child care issues
This answer is irrelevant to the question. This answer is about child care fees and child care subsidy. It does not provide any information on how the eligibility and payment for Exceptional Circumstance Supplementary Payment will be determined.

Reviewer ratings:
Bad
Bad
Bad
Question: What visa options are available to WHMs working in critical sectors?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Can I apply for the COVID-19 Pandemic event visa if I am not working in a critical sector?
section_content: If you are not working in a critical sector, you can only apply for the
COVID-19 Pandemic event visa if you have no other visa options available to
you.

Reviewer feedback on this answer:
This is give a basic answer with some details
This answer does not give much detail, and does not specifically relate to those on the WHM visa, thus making it an invalid answer.
There really isn't a lot of information here.  The information is related to covid and visas though.

Reviewer ratings:
Could be Improved
Bad
Could be Improved
Question: Should I encourage families who have withdrawn from my service to re-enrol to that my enrolments do not cease during COVID-19?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
Will my enrolments automatically cease because I am not submitting session reports?
section_content: No. Children enrolled on 5 April 2020 will still be enrolled once the Early
Childhood Education and Care Relief Package payment period is over.
Providers should encourage families who have withdrawn from their service to
re-enrol. By families staying enrolled, they will keep their Child Care
Subsidy eligibility so the subsidies will flow again once the Early Childhood
Education and Care Relief Package payments cease.

Reviewer feedback on this answer:
This answers that providers should encourage parents to re-enroll their children
This is a direct answer to the question. This answer provides information on whether or not providers should encourage family who have withdrawn from a service to re-enroll and the benefit of enrolling.
Recommends the provider encourage families that have dropped out of enrollment. Also lets providers know that theone who did not drop out are still enrolled.

Reviewer ratings:
Excellent
Excellent
Acceptable
Question: What regulations are in place for dealing with childcare enrollment absences?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What if I need to amend a session report for a session of care prior to 6 April 2020?
section_content: After 28 June 2020, providers will be able to submit sessions of care for
periods prior to 6 April 2020, and to make resubmissions to correct already
submitted sessions.
These submissions and resubmissions will be monitored to ensure providers
remain compliant with legislation.

Reviewer feedback on this answer:
This information is irrelevant to the question, it is about submissions and resubmissions of the sessions of care and does not provide any information on regulations on dealing with childcare enrollment absences as asked in the question.
This only talks about session of care and this is off point.
This is off topic but only answer the questions on how to make a submission

Reviewer ratings:
Bad
Bad
Bad
Question: What are guidelines for submitting an Exceptional Circumstance Supplementary Payment application?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
What should I expect when commencing a new enrolment?
section_content: The process for families to enrol their child in a child care service has not
changed with the introduction of the Early Childhood Education and Care Relief
Package payments.
Your child care provider will help you to enrol your child under the care
arrangement that best suits your circumstances. For the majority of families
there are three types of care arrangements available:

Complying Written Arrangement–for families who intend to receive Child Care Subsidy or Additional Child Care Subsidy once the Relief Package payments cease. 
Relevant Arrangement–for families who would otherwise not be eligible for Child Care Subsidy or Additional Child Care Subsidy.
Organisation Arrangement–if a third party pays your child care fees.

To help your provider enrol your child, it is particularly important you
provide the correct Customer Reference Number (CRN) and date of birth for both
yourself and your child.
For any kind of arrangement, your child care provider will submit an enrolment
notice, and you will receive a notice from Services Australia requesting you
review and check the enrolment details.
This can be done in your Centrelink Online account through
myGov or the Centrelink Express Plus mobile app.

Reviewer feedback on this answer:
This answer relates to a different subsidy and does not relate to the payment application asked in the original question.
This answer the question completely and add some additional guidance and help
This information is irrelevant to the question. This information is about enrolling a child in a childcare service and the question is asking for information on guidelines for Exceptional Circumstance Supplementary Payment application.

Reviewer ratings:
Bad
Excellent
Bad
Question: As an international student, what should I do if I am unable to support myself in Australia?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Working holiday makers
What is the Government doing to support industries that rely on Working Holiday Makers?
section_content: To support the critical sectors of agriculture, food processing, health care,
aged care, disability care and child care, the Government is providing
flexible arrangements for Working Holiday Makers (WHMs).
WHMs working in these critical sectors will be exempt from the six month work
limitation with one employer and will also be eligible for a further visa to
continue working in these sectors if their current visa is due to expire in
the next six months.
If a WHM is working in the critical sectors but is not eligible for a further
visa and is unable to return to their home country, they can apply for a
Temporary Activity (subclass 408) Australian Government Endorsed Event (AGEE)
stream visa.
WHMs who are applying for this visa to work or continue working in a critical
sector must have evidence from their employer that they have ongoing work that
an Australian citizen or permanent resident cannot do.
Employers are still required to abide by all relevant Australian workplace
laws. Overseas workers have the same rights under Australian workplace law as
all other employees.

Reviewer feedback on this answer:
This answer is irrelevant to the question. This answer is about WHM visa and AGEE visa. It does not provide any information on what international students should do if unable to support themselves in Australia during pandemic.
This answer does not apply for international students, thus making this answer unfit to the question asked.
Talks about workers getting support, not international students

Reviewer ratings:
Bad
Bad
Bad
Question: When can childcare providers amend their session claims?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What is the child care absence policy in response to COVID-19?
section_content: Whether a child is ill or not, including where a child does not attend care as
part of the family’s own precautionary measure against potential contact with
COVID-19, Child Care Subsidy (CCS) can be paid for up to 62 absence days per
child, for the 2019–20 financial year, without the need for families to
provide documentation.
Once a child’s 62 initial absences have been used, if more absences are
required for COVID-19 related reasons, CCS can be paid for additional absences
claimed without the need for medical evidence.
Absences will not be counted during the Early Childhood Education and Care
Relief Package period (commencing 6 April 2020) as session reports will not be
submitted.

Reviewer feedback on this answer:
This does not discuss when a child care provider can amend their session claim. it only talks about child care subsidy.
This answer covers absents and how they are counted
This answer does not relate to when childcare providers can amend their session claims and thus does not relate to the question.

Reviewer ratings:
Bad
Acceptable
Bad
Question: How do I pay staff of my childcare centre if they are ineligible for jobkeeper payments?

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: JobKeeper Payment
section_content: Under the temporary JobKeeper Payment, businesses significantly impacted by
the COVID-19 (novel coronavirus) outbreak will be able to access a subsidy
from the government of $1,500 per fortnight per employee for up to 6 months.
This will allow them to keep paying their employees.

Reviewer feedback on this answer:
Directly addresses payment in regards to jobkeeper payments, but doesn't discuss childcare workers
This does not answer the question. The question is asking for information on how to pay staffs of childcare center if they're ineligible for JobKeeper payment. However, this answer provides information on how much money businesses can access from JobKeeper payment to pay their employees.
This justifies how payment is made.

Reviewer ratings:
Acceptable
Bad
Excellent
Question: What provisions are accounted while calculating relief payment of my childcare?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Exceptional Circumstance Supplementary Payment – JobKeeper ineligibility – information for providers and services
How much will services receive under this Exceptional Circumstances Supplementary Payment? 
section_content: Payments will be calculated on a case by case basis and will depend on the
numbers of full-time equivalent staff ineligible for JobKeeper who are still
employed by the service.

Reviewer feedback on this answer:
Does not discuss anything about childcare.
Nothing is mentioned here about childcare.  The answer is too short and doesn't help.
This just suggest that payment are case by case but go and give vey basic info to the initial question

Reviewer ratings:
Bad
Bad
Could be Improved
Question: Can I still up-charge for extra services in my daycare if I am getting government assistance?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
Are Family Day Care and In Home Care educators being asked to take a 50 per cent pay cut?
section_content: No, Relief Package payments to providers are based on the lower of 50 per cent
of service fee revenue or 50 per cent of the Child Care Subsidy hourly rate
cap, based on the fortnight before 2 March 2020.
However, educators may also be eligible for the fortnightly JobKeeper Payment
to cover their wage.
If a Family Day Care or In Home Care educator is not eligible for the
JobKeeper Payment then they may be eligible for an Exceptional Circumstance
Supplementary Payment.

Reviewer feedback on this answer:
This gives an answer for job-keeper eligibility payment and does not talk about charging up extra fees for daycare
This is off topic, this answer is more about relief package and not about the initial question asked
There isn't a lot of information here.  Up charges aren't mentioned in the passage.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: Am I currently able to move to the NBN?

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Telecommunication services
With more users online, my internet service isn’t working as well as it should (e.g. slower speed, interrupted service) – what are my rights?
section_content: 
The quality of internet services in Australia may be affected by increased consumer demand. There are steps you can take to maximise the performance of your home internet service.
If you are not receiving the internet service you signed up for, you may also be entitled to certain remedies under consumer guarantees.
You should contact your provider in the first instance if you have issues with your internet service.
Internet service providers might address your concerns in various ways, for example by offering additional ‘free’ features like unlimited data during the crisis, or a change of plan.
If you have not been able to resolve the problem with your service provider, you can lodge a complaint with theTelecommunications Industry Ombudsman.


Reviewer feedback on this answer:
There is nothing here about the NBN.  It doesn't seem like the answer would be helpful.
This answer is about maximizing internet services not in takeb
This doesn't answer the question and not could be improved.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: How can I complete the AGEE stream visa as it asks for Employer details but I am currently unemployed?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Working Holiday Maker visa holders
Can I count work in COVID-19 critical sectors already considered ‘specified work’ (e.g. plant and animal cultivation), for the purpose of applying for a second or third WHM visa?
section_content: Yes. Existing arrangements for specified work will remain in place.
However, the Australian Government has announced temporary measures to assist
WHMs working in the agricultural sector who are not eligible to apply for a
further WHM visa.
WHMs working in the agricultural sector, who are unable to return to their
home country can apply for the Temporary Activity (subclass 408) Australian
Government Endorsed Event (AGEE) stream visa. This also applies to those
working in other critical sectors such as food processing, health care, aged
care, disability care and child care. This visa will allow you to remain
lawfully in Australia, and continue working, should you wish to do so, until
you can return to your home country.
If you are applying for this visa to work or continue working in a critical
sector, you must have evidence from your employer that you have ongoing work
that an Australian citizen or permanent resident cannot do.
Work undertaken on a subclass 408 visa does not count as specified work for
the purpose of applying for a second or third WHM visa.
Further information is available on the Department of Home Affairs
website.

Reviewer feedback on this answer:
This answer does not address how one can complete the AGEE stream visa application if they are unemployed, making this answer invalid.
This just talked about the AGEE it does not give answer to the question
This answer discuss about AGREE but does not offer very much information about applying

Reviewer ratings:
Bad
Could be Improved
Could be Improved
Question: Who is allowed to work on a COVID-19 AGEE Pandemic event visa?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Visa of last resort
section_content: Other temporary visa holders may apply for the COVID-19 Pandemic event visa
only where there is no other visa option and it is not possible to leave
Australia due to the COVID-19 pandemic. This will allow you to remain lawfully
in Australia until it is safe and practical for you to return to your home
country.

Reviewer feedback on this answer:
This does not answer the question. The question is asking for information on who is allowed to work on a Covid-19 AGEE Pandemic event visa. However, this answer contains information on what circumstances a person can apply for Covid-19 Pandemic event visa.
Off topic this answer is more about who is able to apply for the visa and not who can work
The answer relates to visa holders, but I don't think that the question of who is allowed to work is really fully answered here.

Reviewer ratings:
Bad
Bad
Could be Improved
Question: Are there charges associated with the COVID-19 Pandemic event visa?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Seasonal Worker Programme visa holders
I am unable to return to my home country due to COVID-19 border restrictions. Can I work for another employer while I wait to return home?
section_content: Yes. During the COVID-19 period, workers currently in Australia under the
Seasonal Worker and Pacific Labour schemes will be exempt from the requirement
to work for a single employer and be able to move between approved employers.
This will allow flexibility and continued support for the agriculture sector
in meeting seasonal workforce demands.
Workers and employers are required to advise the Department of Home Affairs
and Department of Education, Skills and Employment about any change in
approved employer, as per existing arrangements.

Reviewer feedback on this answer:
The question is about charges.  Nothing in the answer even mentions any kind of charges.
This is off task and referring to changes that had to deal with the department of homeland and education
This answer is irrelevant to the question. This answer contains information for workers under Seasonal Worker and pacific Labour Scheme and the question is asking for information on charges associated with covid-19 pandemic event visa.

Reviewer ratings:
Bad
Bad
Bad
Question: Should families be issued a refund for the gap fee if their children are absent from care due to COVID-19?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What is the out of pocket fee waiver?
section_content: Ordinarily, when Child Care Subsidy operates, providers are required to
recover the out of pocket fees from families, even if the child is absent from
care. Due to the impact of COVID-19, the sector has reported significant
decreases in attendance. To support families and the sector, for the period 23
March to 5 April 2020, providers were able to waive out of pocket fees for
families where a service remained open, but children were absent.

Reviewer feedback on this answer:
This tells that people are able to get their money
This does not answer the question. The question is asking for information on refunding gap fee to families whose children has been absent due to covid-19. However, this answer contains information on waiving out of pocket fees for families when children were absent due to covid-19.
Answers the question by letting a person know that providers are still to recover out of pocket fees from families.

Reviewer ratings:
Acceptable
Bad
Acceptable
Question: Who can help me if I am looking for assistance with a Bridging visa?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Employers
Due to the COVID-19 border restrictions, WHMs are unable to travel to Australia at present. What other options are available to access workers to address labour needs?
section_content: In response to the current COVID-19 pandemic, the Australian Government has
announced temporary measures to assist temporary visa holders currently in
Australia, including WHMs, who are currently unable to return to their home
country, to extend their stay in Australia. WHMs are already able to work for
the same employer in the agricultural sector for up to 12 months, instead of
the usual six month limitation for other sectors. They can apply for a further
WHM visa if they have undertaken specified work for three months on their
first WHM visa or six months on their second WHM visa.
If a WHM working in the agricultural sector is not eligible for a further visa
and is unable to return to their home country, they can apply for the
Temporary Activity (subclass 408) Australian Government Endorsed Event (AGEE)
visa to continue working in the agricultural sector. This also applies to
those working in other critical sectors such as food processing, health care,
aged care, disability care or child care.
Employers are still required to abide by all relevant Australian workplace
laws and should first try to employ Australians. Overseas workers have the
same rights under Australian workplace law as all other employees

Reviewer feedback on this answer:
It states that the government can be of help
This information does not answer the question. The question is asking for information on assistance with Bridging visa. However, this answer provides information on assistance for WHM visa.
This answer does not relate to those who are looking for assistance with a bridging visa, and thus this answer does not relate to the question.

Reviewer ratings:
Excellent
Bad
Bad
Question: What could I do if I have a lay-by agreement or have paid for a series of services in advance but the business is temporarily closed?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Can my service change their service offering in relation to meals, nappies or late fees?
section_content: The intent of the weekly payments is to enable access to free child care for
families of the priority groups like essential workers, during the COVID-19
crisis.
While services receive payments under the Relief Package, they should not be
changing their service offer and/or increasing or adding new administrative
fees.
The usual service offering generally includes consumable items such as meals,
wipes, or art supplies as part of the cost of providing a session of care. For
example, if nappies were included as part of the session fee your service
usually provided, nappies should continue to be provided without any extra
cost to families.
Some services also charge administrative fees. These fees do not form part of
the session of care fee that a family’s Child Care Subsidy was calculated on,
meaning that services can continue to charge administrative fees, for example,
late pick-up fees. However, services are not to increase these fees for the
duration of the Relief Package or add new ones that were not listed in a
family’s Complying Written Agreement.
The department can take compliance action against services not meeting the
conditions of the payments. Information about such practices can be directed
to the department’s tip off line 1800 664 231 or emailing
tipoffline@dese.gov.au.

Reviewer feedback on this answer:
It does not talk about businesses and rendered services.
Off topic, this is more about the relief packet
This answer relates to relief packages and not to paying for services or goods from a business that is temporarily closed.

Reviewer ratings:
Bad
Bad
Bad
Question: Can I apply for covid19 pandemic visa and what do I need to do it?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
Do both parents/carers need to be essential workers to be given priority access?
section_content: No. As long as one parent is an essential worker that would suffice.

Reviewer feedback on this answer:
This answer is very short and may not even apply to the question of a pandemic Visa.
This answer doesn't talk about the visa at all.  It doesn't seem to even be on the same topic.
This answer does not make sense along with the question, both grammatical and the answer provided does not match the question asked.

Reviewer ratings:
Bad
Bad
Bad
Question: Is there any compensation i can seek in regards to my poor performing internet service due to increased demand because of Coronavirus?

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Telecommunication services
With more users online, my internet service isn’t working as well as it should (e.g. slower speed, interrupted service) – what are my rights?
section_content: 
The quality of internet services in Australia may be affected by increased consumer demand. There are steps you can take to maximise the performance of your home internet service.
If you are not receiving the internet service you signed up for, you may also be entitled to certain remedies under consumer guarantees.
You should contact your provider in the first instance if you have issues with your internet service.
Internet service providers might address your concerns in various ways, for example by offering additional ‘free’ features like unlimited data during the crisis, or a change of plan.
If you have not been able to resolve the problem with your service provider, you can lodge a complaint with theTelecommunications Industry Ombudsman.


Reviewer feedback on this answer:
There is compensation under consumer guarantee
This answer is a bit off task, this is more about maximizing your service
This answer does not relate to receiving compensation due to slower-than-promised internet service, and thus does not constitute a good answer.

Reviewer ratings:
Excellent
Bad
Bad
Question: Are their differences payment arrangements provided to Family Day Care or In Home Care providers?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
Are there different Early Childhood Education and Care Relief Package payment arrangements for Family Day Care or In Home Care providers?
section_content: No. Unless otherwise notified by the department, the payments will be paid as
a lump sum on a weekly basis at the provider/service level. Consistent with
the previous arrangements for the Child Care Subsidy, payments will not be
made to educators.
Approved providers are responsible for the administration of the payment
including decisions on how to apply payment amounts to individual educators.
Approved providers as business owners should explore options to support their
business model and their educators. Further information is available on the
australia.gov.au website.

Reviewer feedback on this answer:
This answers the quiets and give some guidance
This gives the most appropriate and  direct answer to the question and hence good enough.
Topic is applying payments. Different payment arrangements not discussed.

Reviewer ratings:
Acceptable
Excellent
Bad
Question: Will there be any delay or priority with how my COVID-19 Pandemic event visa application is processed?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
How long will it take to process my COVID-19 Pandemic event visa application?
section_content: The Department is prioritising the processing of applications for people
working in critical sectors. Other applications may take longer to finalise.
You should submit as much evidence to support your application as possible.
When you lodge a valid application for the COVID-19 Pandemic event visa, you
will be granted a bridging visa which generally carries the same conditions as
your previous visa, including any work rights. If your current visa expires,
the bridging visa will maintain your lawful status in Australia until your
COVID-19 Pandemic event visa application is finalised.
You can check Visa Entitlement Verification Online (VEVO) at any time to
confirm your visa status and conditions.

Reviewer feedback on this answer:
This answers the question and give details and outline what could happen
This is a direct answer to the question. It provides information on people who will get priority visa processing for the Covid-19 Pandemic event visa. It also provides information on what visa will be granted to applicants while waiting for their Covid-19 Pandemic event visa to be finalized.
This answers the question and explain that people working in critical sector will prioritized first.

Reviewer ratings:
Acceptable
Excellent
Excellent
Question: What jobs can student visa holders take?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
How do I apply for the COVID-19 Pandemic event visa?
section_content: Apply online via the Department of Home Affairs online lodgment portal
ImmiAccount.
You will need to complete the ‘Temporary Activity Visa (408)’ online form and
to select “Australian government endorsed events” from the Activity Type
dropdown menu on page 2 of the application form.
You can select the ‘COVID-19 Pandemic event’ in the Event details section of
the application form.
The COVID-19 Pandemic event visa application is VAC Free. You will be required
to select ‘YES’ to the Visa application charge concession question on page 2
and then select ‘NIL VAC’.

Reviewer feedback on this answer:
The answer is talking about how to apply for the visa.  The question is asking what kind of jobs the people holding those visa can take.
This answer does not relate to the question of employment for student visa holders and thus does not qualify as an answer.
This answers the question with information of where they can access jobs site

Reviewer ratings:
Bad
Bad
Could be Improved
Question: Will a Temporary Skill Shortage visa holder maintain their visa validity if they have been stood down or their hours are reduced?

Answer passage (source: Australia):
page_title: Staying in Australia
section_headers: I am a Seasonal worker or part of the Pacific Labour Scheme
Visa conditions: 8503 (No Further Stay) and 8577 (Changing Employers)
section_content: For the subclass 403 visa in the Seasonal Worker Program or Pacific Labour
Scheme, condition 8577 means you are normally only allowed to work for one
Sponsor/Approved Employer, unless the Department of Home Affairs gives you
permission to change.
During the COVID-19 period, you will be able to move between Sponsors/Approved
Employers. If you need to move between Sponsors/Approved Employers, your
employer must contact:

the Department of Education, Skills and Employment, if you are a Seasonal Worker
the Department of Foreign Affairs and Trade, if you are working in the Pacific Labour Scheme.

Under these temporary arrangements, employers are still required to abide by
all relevant Australian workplace laws and you will continue to have the same
rights under Australian workplace law as all other employees.
For the subclass 403 in the Seasonal Worker stream, during the COVID-19
period, the condition 8503 (No Further Stay) attached to your visa will be
automatically waived to allow you to apply for a Temporary Activity (subclass
408 Australian Government Endorsed Event (AGEE) stream)
visa.
You will not need to apply for a waiver of condition 8503.

Reviewer feedback on this answer:
I do not think this answer specifically addresses the question as it relates to "temporary skilled shortage" visas. If it does, it is very unclear.
This fails to talk about temporary skill shortage visa holder, it keeps talking about seasonal workers program.
This answer does not address whether Temporary Skill Shortage visa holders will maintain their visa validity if they have been stood down, thus making it an invalid answer.

Reviewer ratings:
Bad
Bad
Bad
Question: Why is my telecommunications service no longer working well, and is there anything I can do about it?

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Telecommunication services
My deadline to switch over to the NBN is after the COVID-19 crisis began – will my existing home broadband and voice services still be disconnected if I don’t make the switch?
section_content: 
Unless you are already on the NBN, you will likely have been notified of a deadline by which to switch to the NBN or risk having your broadband or voice services disconnected; this has now been put on hold, so don’t worry.
For example, Telstra and Optus have ceased mandatory disconnections of services that have remained on their networks beyond their switchover deadline.
If your notified deadline falls after the COVID-19 crisis commenced, and you do not switch over to the NBN within that time, you will receive an extension. Your existing service provider will give you a new deadline when it has been decided.
Similarly, if you have placed an NBN order within the deadline but it is taking longer to activate your service, your current services will not be subject to mandatory disconnection until your NBN service is connected.


Reviewer feedback on this answer:
This answer talks about limitations of certain network
This has no connection with the question asked and hence not acceptable since it didn't mention anything about telecommunication.
This is talking about NBN and risk of broadband getting disconnected.

Reviewer ratings:
Could be Improved
Bad
Bad
Question: What payment can I get?

Answer passage (source: Australia):
page_title: If you need a payment
section_headers: Report and keep your payment
section_content: If we approve your claim, you’ll need to report your
income for the past 2 weeks to
get your first payment.
To do this, there’ll be a reporting task for you to complete in either your:

Centrelink online account
Express Plus Centrelink mobile app.

You need to report every fortnight, even when your and your partner’s income
is zero.
You can find out what day you need to report either:

online, using your Centrelink online account through myGov or the Express Plus Centrelink mobile app
by phone.

[ Claim a payment
Complete the following steps to claim a payment due to coronavirus.
](/individuals/subjects/coronavirus-covid-19-and-how-we-may-help/if-you-need-
payment/claim-payment)

Reviewer feedback on this answer:
This answer does not outline what payments one can get, thus making it an invalid answer.
This answer is off topic, this is more about reporting income instead of getting help
This is only talking about approval of claim and how to

Reviewer ratings:
Bad
Bad
Bad
Question: What responsibilities as my employer have at this time

Answer passage (source: Australia):
page_title: Working arrangements for the health and aged care workforce during COVID-19
section_headers: Employer responsibilities
section_content: As an employer, you should brief all staff on how to prevent the spread of
COVID-19. This includes your
contract staff and domestic and cleaning staff.
If one of your staff members has tested positive for COVID-19, you need to
follow the health advice from the National Coronavirus
Helpline on 1800 020
080 or state or territory helpline.
You also need to:

support employee personal hygiene
make sure the workplace is thoroughly cleaned
promote physical distancing, where this does not prevent care
adhere to the limits on public gatherings, noting that this does not apply to staff meetings
support your employees’ mental health
provide information to workers in residential age care facilities


Reviewer feedback on this answer:
This answer elaborates on the responsibilities that an employer has to prevent the spread of COVID-19, which makes it a valid answer.
This answer the question directly and give tips and help on the topic
This directly talks about an employer and what should be done by an employer to protect his employee.

Reviewer ratings:
Excellent
Excellent
Excellent