definiens: means all information, documents, records, raw data, specimens, and other work product that relates to or describes the Services, including the Processing of Product . The term shall include, without limitation, documents and records pertaining to Processing of Product, Batch Records, Certificates of Analysis, Certificates of Compliance, analytical test methods, analytical test results, list of SOPs, Product Specific SOPs, list of equipment used in the Processing of Product, signed title pages of approved qualification reports for such equipment, general facility layout details and process trend and variability data, and all other documents, reports and data prepared, developed or generated by [COMPANY] in connection with performance of the Services hereunder . The term shall expressly exclude, however, General SOPs and other information that is [COMPANY] 's confidential information that is not specific to [COMPANY] or [COMPANY] ' Product and is related to [COMPANY] 's manufacturing processes that are generally applicable to the products of multiple customers