definiens: means the terms of the applicable Service Contrac t and ( i ) Quotation, including these terms and conditions and attached a ppendices which form a part thereof ; ( ii ) all elect ronic information and terms of [COMPANY] referenced during an Electronic Order, including these terms and con ditions and attached appendices which form a part thereof i n the case of an Electronic Order ; or ( iii ) all ter ms referenced in an Order Confirmation, including these terms and conditions and attached appendices which form a pa rt thereof in the case of an order placed without a Qu otation . means those services provided by or on [COMPANY] ’s behalf and not covered by a Servic e Contract . means those portions of the Hardware that are covered by a Service Contract purchased by Customer hereunder . means [COMPANY] ’s written specifications for the C overed Hardware that apply to such Hardware as provided in the Service Contract that is purchas ed hereunder, but only if the purchased Service Con tract provides that the Covered Hardware will conform to current specifications rather than the Original Specifications . means the customer as identified on the Quotation . means user manuals, protocols or other documentation provided by [COMPANY] at the time of acquisition of the Cover ed Hardware related to the use and maintenance of the Covered Hardware or any components thereof, means an order placed by Customer utilizing Illum ina ’s electronic commerce system ( e.g., iCom )