definiens: means that part of an in - person, face - to - face sales call during which a sales representative, who is fully trained and knowledgeable with respect to a pharmaceut ical product, including its product label and insert and the use of the applicable promotional materials, makes a full presentation of such product to a physician or other medical professional with prescribing authority such that the relevant characteri stics of such product are described by the sales representative in accordance with Applicable Law and in a fair and balanced manner that is customary in the industry for the purpose of promoting a prescription pharmaceutical product . For the avoidance of doubt, the following shall not constitute a except as otherwise set forth herein : ( a ) any activities performed by medical informati on scientists, market development specialists, managed care account directors and other personnel who are not conducting face - to - face sales calls ; ( b ) [ E - details ! ; ( c ) presentation s made at conventions or to any group of more than five ( 5 ) physicians or other medical professional s with prescribing authority ; or ( d ) a mere delivery of product samples without discussion with a medical professional about the product . When used as a verb, means to perform a Detail