definiens: means that part of an in - person, face - to - face sal es call during which a Sales Representative, who is trained and knowledgeable with respect to a pharmaceutical product, including its product label and insert and the use of the applicable Promotional Materials, makes a presentation of such product to a physici an or other medical professional with prescribing authority suc h that the relevant characteristics of such product are described by the Sales Representative in accordance with Applicable Law and in a fair and balanced man ner that is customary in the industry for the purpose of pro moting the prescription pharmaceutical product . The following shall not constitute a except as otherwise set forth herein : ( a ) any activities performed by medical information scientists, market development speciali sts, managed care account directors and other perso nnel who are not conducting face - to - face sales calls ; ( b ) E- details ; ( c ) presentations made at conventions or t o any group of more than five ( 5 ) physicians or other medical prof essionals with prescribing authority ; or ( d ) a mere delivery of Samples without discussion with a medical professio nal about the product . When used as a verb, means to perform a Detail . Details shall be measured by e ach Party ’s internal recording of such activity ; pr ovided that such measurement shall be on the same basis as the recording Party ’s measurement for its Sales Represe ntatives ’ Detailing of such recording Party ’s other products, consistently applied . If a Party has no other mark eted products, it will establish a reasonable basis of i nternal recording of Details consistent with indust ry standards in the global pharmaceutical industry