definiens: means any improvement, upgrade, addition, modification, replacement, or enhancement to the st andards, policies, practices, processes, procedures, methods, controls, scripts, product information, te chnologies, architectures, standards, Applications, Equipment, Software, Systems, tools, products, tran sport systems, interfaces and personnel skills associated with the performance of the in - scope bus iness process products and services in line with th e best practices of leading providers of such product s and services . Supplier ’s obligations with respect to Technology and Business Process Evolution apply not only to the Services performed by Supplier, but also to its support of the finance, accounting, cus tomer service and related business processes and functions performed by or for [COMPANY] and the Elig ible Recipients . Technology and Business Process Evolution includes : ( i ) higher capacity, further sc aling and commercializing of business processes, mo re efficient and scalable business processes, new vers ions and types of applications and systems / network software, new busine ss or IT processes, and new types of hardware and c ommunications equipment that will enable Supplier to perform the Services more e fficiently and effectively as well as enable Hercul es and the Eligible Recipients to meet and support the ir business requirements and strategies and ( ii ) an y change to the Equipment, Software or methodologies used to provide the Services that is necessary to bring that function, Equipment or Software or those methodologies into line with the current industry standards