Patent ID: 6449001
Filing Date: 2002-09-10
Classification: H04N,H04Q

Abstract:
A video telecommunications assembly for providing technical assistance for medical applications from a host site to a remote site comprising:a) a host site having a computer assembly constructed and arranged to form a computerized video telecommunications system and having technical reference materials, said computer assembly having networking software, a sufficient amount of RAM memory to run said networking software, a hard drive having sufficient memory to run said networking software, having fax sending and receiving capabilities, a microphone, at least one speaker, a video input device, a video monitor, networking bus architecture, and a means to connect said computer assembly to a telecommunications link, wherein said host site provides technical assistance to said remote site, wherein said technical assistance is selected from the group consisting of technical and application troubleshooting, instrument installation assistance, technique monitoring and training, technical training, parts and replacement assistance, instrument and parts identification, instrument performance verification, staff monitoring, client and staff counseling, enhancement of sales and service capabilities, and analyzing chemicals used to generate test resultss for patients and quality control; b) a remote site having a computer assembly constructed and arranged to form a computerized video telecommunications system equipped with networking software compatible to said host site's networking software, a sufficient amount of RAM memory to run said networking software, a hard drive having sufficient memory to run said networking software, fax sending and receiving capabilities, a microphone, at least one speaker, a video monitor, a video input device, a video digitizing means, and a means to connect said computer assembly to said telecommunications link; and c) a medical application at said remote site, said medical application comprising medical equipment having a recognition system or a laboratory procedure having a recognition system, said recognition system being in view of said video input device of said remote site computer assembly, whereby said recognition system indicates the operating status of said medical application for transmission from said remote site to said host site.