Patent ID: 6292796
Filing Date: 2001-09-18
Classification: G06F,G06Q,G16H,Y10S

Abstract:
In a computer system, a method of providing professional service client information comprising:automatically obtaining data from at least one case data repository;using said data from said at least one case data repository to generate a report about a professional service client associated with a current user, said report comprising at least one field;automatically formulating a search query when said current user opens a user interface associated with said report, said search query comprising said at least one field from said report;obtaining results by using said search query to perform a search of at least one data source;obtaining previous user retrieval information and previous user profile information;evaluating said previous user retrieval information and said previous user profile information to determine an interest level associated with said current user; andordering said results according to said interest level in said data and presenting said results to said current user.