Patent ID: 6226378
Filing Date: 2001-05-01
Classification: B01L,G01N,G16H,Y10S

Abstract:
In a confidential testing system, a method for routing and handling a plurality of in-coming inquiries initiated by a plurality of anonymous users, each of said anonymous users having previously provided a specimen for evaluation to a testing facility prior to said in-coming inquiries, comprising the steps of:(A) receiving an inquiry initiated by an anonymous user;(B) prompting said anonymous user to transmit a personal identification code corresponding to a specimen previously provided to said testing facility by said anonymous user prior to making said inquiry;(C) receiving said personal identification code;(D) retrieving in response to said personal identification code test result information associated with said specimen previously provided to said testing facility by said anonymous user;(E) selecting, in response to said test result information, a handler from a plurality of handlers for processing said inquiries;(F) routing said inquiry to said handler; and(G) providing said test result information to said anonymous user with said selected handler.