Patent ID: 6298352
Filing Date: 2001-10-02
Classification: H04M,H04Q,Y10S

Abstract:
A system for automatically managing number resources associated with a service provider, said service provider applying workflow procedures relating to one or more number resources for use by a customer of said service provider, said system comprising:means for providing a customer identifier corresponding to said customer having number resources to be managed;memory storage means having a repository of number resources associated with a customer identifier, each number resource having an associated status indicator;means for updating the status indicator of a number resource in said memory storage means for a customer according to an implemented workflow procedure, wherein a workflow procedure includes reserving one or more number resources for a customer and provisioning one or more network switches to enable customer use of one or more number resources, said updating means updating said status indicator from a first status to a reserved status;interface means enabling input of user directives relating to number resource management for a customer;means responsive to said user directives for automatically accessing one or more number resources and their corresponding status indicators from said memory storage means, said interface means displaying said one or more number resources and their corresponding status indicators for said user; andmeans for validating a status indicator against said customer identifier for each said one or more number resources prior to said provisioning procedure.