Patent ID: 8498738
Filing Date: 2013-07-30
Classification: G06Q

Abstract:
1. A method of operating a server operatively connected to a plurality of self-service dispensing devices, the method comprising: receiving a request from a user who is at a first location to reserve a particular item at a particular self-service dispensing device at a second location which is different and remote from the first location; transmitting the request to the particular self-service dispensing device at the second location; receiving an indication that an error has occurred on the particular self-service dispensing device at the second location causing the particular self-service dispensing device to be unable to dispense the particular item; and transmitting a message to a user device separate from the plurality of self-service dispensing devices indicating to the user who is later at a third location which is other than the second location and which is different and remote from the first location that the particular self-service dispensing device at the second location is unable to provide the particular item to the user.