Patent ID: 7529357
Filing Date: 2009-05-05
Classification: H04M

Abstract:
1. A computer-based system, at a plurality of facilities, for managing inmate information, each of the facilities having one or more telephone terminals and computer terminals, the computer-based system located remotely from at least one of the plurality of facilities, the system comprising: a networking device exchanging Voice over Internet Protocol (VoIP) data packets with call processing gateways at the plurality of facilities over digital data links, the call processing gateways processing the VoIP data packets to or from the telephone terminals for transmission over the digital data links; an inmate management-system coupled to the networking device for providing shared data access of inmate records to computer terminals at said plurality of facilities, said inmate records created with first inmate information collected from a first computer terminal at a first facility of the plurality of facilities and modified responsive to collecting second inmate information from a second computer terminal at a second facility of the plurality of facilities; and a call application management system connecting a call to or from the telephone terminals over a telephone carrier network responsive to receiving a request for connecting the call and the call being authorized based on the inmate records provided by the inmate management system.