Patent ID: 8917841
Filing Date: 2014-12-23
Classification: H04M

Abstract:
1. A method of conducting a telephone survey by calling a plurality of prospective survey participants, each having a survey phone number in a survey area code, which method comprises the following steps: (a) obtaining, through a telephone survey system, at least one local phone number in the same local calling area as the survey area code; (b) setting a telephone system to display one of the local phone numbers as a caller display number; (c) calling, through a telephone survey system, at least one survey phone number in the survey area code with the telephone system; and (d) storing in a memory the at least one survey phone number along with a survey identifier; and (e) if a call is received from the at least one survey number which is identifiable from the memory, routing the incoming call to an interactive voice system associated with the survey identifier; and (f) if a call is received from the at least one survey number which is not identifiable from the memory, routing the incoming call to a generic voice message.