Patent ID: 6774765
Filing Date: 2004-08-10
Classification: G01S,H04M,H04W

Abstract:
A method of dispatching an individual in a transaction establishment comprising the steps of:(a) receiving a message indicative of a problem in the transaction establishment; (b) recording a location of the problem from the message; (c) locating pagers carried by the individual and other individuals in the transaction establishment by an electronic price label system including the substeps of (c-1) transmitting a query message addressed to the pagers; (c-2) sending responses to the query message by the pagers; (c-3) receiving the responses by a plurality of receivers; and (c-4) determining locations of the pagers using signal strength information determined from the responses; (d) choosing the individual to respond to the problem based upon the locations of the pagers; and (e) sending a message containing the location of the problem to the pager carried by the individual to alert the individual to respond to the problem by the electronic price label system.