Patent ID: 7409423
Filing Date: 2008-08-05
Classification: G06Q

Abstract:
1. A system to coordinate at least one of communications, collaboration, and coordination between parties, comprising: a user state identifier that determines a user's state from at least one context information source, the user state identifier generates an indication of whether a user state change has occurred from the at least one context information source; a data log that stores information associated with the at least one context information source at about the time of the user state change to accumulate statistics relating to at least one of an availability and an unavailability of the user; an e-mail service that generates dynamically customized automated responses to one or more messages based on a user's availability and a prediction model, based on the communication, collaboration and coordination, predicts future availability and unavailability of the user, and an amount of time until the user returns to the communication, collaboration and coordination, wherein the future availability includes one or more times on one or more communication modalities when the user will be available, wherein the communication modalities are different from an original communication modality of the one or more messages; and a forecaster constructed from the accumulated statistics that enables a determination of the user's at least one of availability and unavailability, wherein the forecaster employs a probability distribution over a time until the user returns to drive an application, wherein the user can review information that has arrived.