Patent ID: 8121261
Filing Date: 2012-02-21
Classification: G06Q

Abstract:
1. A method of providing communication services, performed by one or more server devices, the method comprising: receiving, using a communication interface associated with the one or more server devices, a language interpretation request from a first party via a telephone device; prompting, using a processor associated with the one or more server devices, the first party to select a first language by providing an options menu; receiving, using a communication interface associated with the one or more server devices, a response identifying the first language from the first party; prompting, using a processor associated with the one or more server devices, the first party to select a second language by providing the options menu, where the second language is different from the first language; receiving, using a communication interface associated with the one or more server devices, a response identifying the second language from the first party; determining, using a processor associated with the one or more server devices, whether the first party is associated with an account, to which a fee associated with the language interpretation is to be debited; and providing, using a processor associated with the one or more server devices, a language interpretation between the first language and the second language based on the association of the first party with the account.