Patent ID: 8050389
Filing Date: 2011-11-01
Classification: H04M

Abstract:
1. A computer implemented method for automatically selecting an outgoing message for an incoming call, the method comprising: responsive to receiving an incoming call, identifying, by a voicemail server device, a calling party to form an identified calling party; comparing, by the voicemail server device, the identified calling party against call log data to determine that the identified calling party has previously heard an outgoing message; responsive to determining that the identified calling party has not previously heard the outgoing message, playing, by the voicemail server device, the outgoing message as a selected outgoing message for the incoming call; responsive to determining that the identified calling party has previously heard the outgoing message, playing, by the voicemail server device, the outgoing message at an increased speed as the selected outgoing message for the incoming call to reduce message play time; recording, by the voicemail server device, an incoming voicemail message associated with the incoming call to form a recorded incoming voicemail message; updating, by the voicemail server device, the call log data to identify the selected outgoing message played for the incoming call and to identify whether a receiving party listened to the recorded incoming voicemail message associated with the incoming call; and informing, by the voicemail server device, the identified calling party upon a subsequent incoming call whether the receiving party listened to the recorded incoming voicemail message.