Patent ID: 7818183
Filing Date: 2010-10-19
Classification: G06Q,G16H

Abstract:
1. A computer implemented method, the method comprising: generating by one or more first computing systems a virtual world environment in which virtual representations of real world consumers can interact with virtual representations of real world medical service providers; retrieving by the one or more first computing systems a list of characteristics associated with the real world medical service providers that have virtual representations in the virtual world environment; sending to one or more second computing systems a graphical user interface that when rendered on a display device, renders in the virtual world environment a visual representation of the list of characteristics associated with the real world medical service providers; receiving from a virtual representation of a real world consumer in the virtual world environment, a selection of one or more characteristics included in the list, with the selection being received from the one or more second computing systems; identifying by one or more third computing systems a medical service provider available in the real world based at least in part on the received characteristics associated with the real world medical service providers; and causing the one or more third computing systems to establish a real-time, real world communication channel between the real world consumer and the medical service provider available in the real world.