Patent ID: 8385511
Filing Date: 2013-02-26
Classification: G08B,H04M

Abstract:
1. An alarm communication center for establishing an audio communication pathway between an alarm reporting apparatus and a central monitoring station, the alarm communication center comprising: an alarm communication processing subsystem being configured to establish a data interface to the alarm reporting apparatus to receive an event data notification from the alarm reporting apparatus, the event data notification containing information on an alarm event and information on an audio-enabled alarm event; a dialing subsystem module being configured to receive a voice communication link from the alarm reporting apparatus and the dialing subsystem module being configured to receive the event data notification from the alarm communication processing subsystem, wherein the dialing subsystem module being further configured to combine the event data notification and the voice interface into a single communication link capable of delivering data and audio; and the dialing subsystem module being further configured to connect the single communication link to the central monitoring station whereby the single communication link delivers data and establishes an audio communication pathway back to the alarm reporting apparatus.