Patent ID: 7610557
Filing Date: 2009-10-27
Classification: G06Q

Abstract:
1. A graphical user interface for use in preparation of an automatically generated communication in response to an event requiring generation of a communication, said communication being generated from a response template which contains data definitions and conditional criteria and wherein conditional criterion in the response template automatically activates alternative selections of text and data according to whether the criterion is met and whether the criterion is not met; said graphical user interface comprising: means for presenting an image of a list of at least one selectable operational options; means for accepting selection of an operational option from the list; and means for presenting an image of said at least one operational option selected as a chosen option list, said list of said at least one selectable operational option comprises a list of a plurality of different media by which the automatically generated communication can be transmitted; and wherein said list of chosen options comprises at least one chosen media for transmission of the automatically generated communication; and wherein the text and data content of the automatically generated communication comprises at least one of an instruction to the recipient for handling a response to the communication and an indication of a medium of an associated communication, which at least one instruction and indication is automatically changed depending on the characteristic of the chosen media so that differences in such at least one instruction and indication between communications are identifiable by the recipient of a communication.