Patent ID: 7062435
Filing Date: 2006-06-13
Classification: G10L,H04M

Abstract:
1. A control system for controlling a telephony system, comprising: a speech recognition user interface for allowing a user to input speech commands for controlling the telephony system, said speech recognition user interface comprising: control means, responsive to the recognition result generated by said speech recognition user interface, for controlling the telephony system in accordance with the input speech command; where said control means controls the telephony system so as to reproduce a stored message using the recognition result generated by said speech recognition user interface; wherein said message is stored with an identifier for identifying the caller that has left the message; wherein said control means is operable to display a list of messages to be reproduced upon instruction to reproduce the message identified by said identifier; and wherein said control means comprises means for predicting, using current system status information, what telephony service is wanted if the user inputs, via said speech recognition user interface, only the identifier of another user.