Patent ID: 8126760
Filing Date: 2012-02-28
Classification: G06Q

Abstract:
1. A method of operating a computer system comprising at least a processor and memory to process work items, the computer system having computer storage media in the memory with computer data storage locations associated therewith, the method comprising: providing a set of work item characteristics for the work items processed by the processor, the set of work item characteristics comprises state characteristics; with the at least one processor, creating in the memory a definition of a first type of work item, the definition of the first type of work item comprising: creating in the computer storage media a first data structure representing a first work item of the first type from the created definition of the first type of work item, wherein the first data structure representing the first work item comprises information on at least one state of the first work item; with the at least one processor, creating in the memory a definition of a second type of work item that is different from the definition of the first type of work item, the definition of the second type of work item comprising: creating in the computer storage media a second data structure representing a second work item of the second type from the created definition of the second type of work item; tracking the first work item of the first type and the second work item of the second type in a project, where the project comprises a plurality of operations; and processing by the processor, in one operation of the plurality of operations, the first work item and the second work item, wherein the processing of the first work item and the second work item in one operation comprises linking the first work item to the second work item, wherein: