Patent ID: 9043212
Filing Date: 2015-05-26
Classification: G06F,G06Q,G10L,H04L,H04M,H04N

Abstract:
1. In a communications system, a method for managing messaging communications among a plurality of parties and a messaging response system comprising a plurality of messaging stations, the method comprising the steps of: receiving first messaging communications in text format at the messaging response system; identifying a first party as having originated first messaging communications; selectively routing the first messaging communications to a particular first messaging station based at least upon an identity of the first party; translating and converting the first messaging communications from a written language into a different spoken language to generate a corresponding first audio messaging communications in audio format to be transmitted to a second party based on language preferences stored in a first profile of the first party; receiving a second audio messaging communications in audio format from the second party in replying to the first audio messaging communications at the messaging response system; translating and converting the second audio messaging communications from the spoken language into the written language to generate a corresponding second messaging communications in text format to be transmitted to the first party based on language preferences stored in a second profile of the second party; and charging accounts of the first and the second parties fees for the translation and conversion services.