Patent ID: 8719811
Filing Date: 2014-05-06
Classification: G06F,H04L,H04N

Abstract:
1. A method comprising: generating, by one or more computing devices of a first network, a request message that includes information which, when processed by a device management application on a second network of one or more computing devices, causes one or more functions to be performed on one or more office appliances, wherein the one or more functions, when performed, updates a configuration state status of the one or more office appliances, wherein the information identifies the one or more office appliances; sending, by the one or more computing devices of the first network using a message protocol that complies with a firewall on the second network, the request message from the first network to a computing device behind the firewall, wherein the one or more computing devices of the first network are prevented, by the firewall, from directly accessing the one or more office appliances on the second network; and receiving, from the computing device on the second network, a response message that is responsive to the request message and includes an updated configuration status that reflects a result of performing the one or more functions on the one or more office appliances.