Patent ID: 9060255
Filing Date: 2015-06-16
Classification: H04L,H04W

Abstract:
1. A method of operating a communication system to provide access to an information service, the method comprising: receiving a request for an information session between a communication device and a virtual destination identified in the request and associated with a plurality of service destinations that provide information for the information service; selecting a one destination of the plurality of service destinations by at least transmitting the request to a service control point (SCP) and receiving a response from the SCP indicating the one destination based on a type of the information session as initiated by the communication device, wherein the plurality of service destinations comprise at least a voice platform that provides the information in a voice format and a text message platform that provides the information in a text format, and wherein the type of the information session comprises one of at least a voice session and a text message session; and upon selecting the one destination, initiating the information session between the communication device and the one destination.