Patent ID: 8224906
Filing Date: 2012-07-17
Classification: G06F

Abstract:
1. A method of interacting with a user of a messaging client, wherein the method comprises: using user-specific information to initiate, with a transactive engine via an agent, a natural language interaction with a user of a messaging client in order to initiate a transaction; determining, based on an existing form of an adaptive script of the agent, a semantics of natural language input from the user, wherein the existing form of the adaptive script changes after its creation and is adapted to take into account historical interaction between the agent and the user and historical interaction between other users and the agent and wherein the adaptive script takes into account the whole input from the user during the natural language interaction when determining the semantics of natural language input from the user; constructing at least one command necessary to execute the transaction; transmitting the at least one command to at least one information system in order to execute the transaction; receiving information about the executed transaction from the at least one information system; processing the received information relating to the executed transaction to form a natural language response to the user of the messaging client; and sending the natural language response to the messaging client.