Patent ID: 7596507
Filing Date: 2009-09-29
Classification: G06Q

Abstract:
1. A method of providing a disciplined approach for conducting managing accelerated performance activities, the method comprising: developing an activity list of at least one of a task and a behavior that relate to an identified opportunity; performing a time study associated with the task and the behaviors that includes conducting observer certification, and qualifying a certified observer to conduct the time study; collecting time study data resulting from the time study; establishing a reasonable expectation quality indicator standard for each of the tasks based upon the collected time study data, the reasonable expectation quality indicator standard specifying a confidence value reflecting the accuracy of the standard; collecting performance data resulting from an actual performance of work activities, wherein the performance data is compared to a corresponding reasonable expectation quality indicator standard; identifying an issue presented as a result of analyzing the time study data and the performance data; and generating and implementing a roadmap for resolving the issue; and training an individual affected by the roadmap in accordance with an action item contained in the roadmap; wherein the collecting performance data resulting from actual performance of work activities comprises: generating a tally sheet of detailed work volume; creating a daily schedule control using the tally sheet, the daily schedule control comprising: productivity data; percentage of overtime data; earned hours; and lost time; wherein the method further comprises: using information in the activity list to develop an activity detail summary comprising: documenting a current workflow condition and requirement; identifying a key volume indicator; identifying an activity and creating an activity list summary; and identifying a key measurement indicator; wherein creating an activity list summary includes: mapping processes using the key volume indicator; and identifying functional groups and activities assigned to these functional groups; wherein an activity list summary is generated for each of the functional groups and defines work content for the corresponding functional group.