Patent ID: 6597392
Filing Date: 2003-07-22
Classification: G16H

Abstract:
An apparatus for multi-media data organization and transmission of information relating to the provision of service on-site, the apparatus comprising:an on-site computer having a microprocessor, a memory storage, a display for providing information to an on-site service provider, and an input device for receiving information and commands from an on-site service provider; a remote computer having a microprocessor, a memory storage, a display for providing information to a remote user, and an input device for receiving information and commands from a remote service provider; an image-recording device electrically-coupled to said memory storage of said on-site computer for capturing images for storage in said memory storage of said on-site computer; a database defined in said memory storage of said on-site computer for storing a plurality of information relating to an event, said database including provision for annotations of said images; a database defined in said memory storage of said remote computer for storing a plurality of information relating to an event, said database including provision for annotations of said images; a program executable by said on-site computer, said program providing a graphical user interface on said display of said on-site computer, said program having an imaging module with document and image capture filing and scanning functions, said graphical user interface accepting an input from said input device of said on-site computer to control said program; a data transmission connection between said on-site computer and said remote computer for transferring data between the memory storage of said on-site computer and the memory storage of said remote computer; and a data synchronizer for periodically ensuring that the data contents of said database defined in said memory storage of said on-site computer and said database defined in said memory storage of said remote computer are the same.