Patent ID: 8060795
Filing Date: 2011-11-15
Classification: G06F

Abstract:
1. An automated method for incorporating diagnostic data within an image of a screen capture comprising: detecting a screen capture event; generating a screen capture image in response to the detecting step, wherein the screen capture image is stored in a screen capture image file; identifying at least one software application contained in the screen capture image; automatically collecting diagnostic data for the at least one software application from at least one computing device; and incorporating the collected diagnostic data into the screen capture image file, wherein the incorporating step utilizes at least of a stenographic application, a graphical alteration application, and a relational companion file generation algorithm, and wherein the diagnostic data comprises at least one of a reference to a diagnostic log, a memory reference, a list of related files, a source code file name, a database name, a database table name, a server name, and a stack trace reference, wherein at least a portion of the collected diagnostic data is collected from a plurality of computing devices at least one of which is remotely located from a client device upon which the at least one software application runs.