Patent ID: 7224776
Filing Date: 2007-05-29
Classification: H04M

Abstract:
1. A method of verifying programmatic actions during an execution of a voice response system comprising: establishing a voice link between a test system and the voice response system; sending a primary signal to the test system over the voice link to indicate that at least one voice prompt is to follow; sending at least one secondary signal to the test system over the voice link when more than one voice prompt is to follow, the at least one secondary signal indicating a beginning and ending or a time length of a corresponding voice prompt that is to follow, the at least one secondary signal being sent between consecutively played voice prompts; determining at least one voice prompt to send with execution instructions for testing the voice prompt; sending the at least one voice prompt to the test system over the voice link sending a voice command from the test system to the voice response system in response to the at least one voice prompt; and at the voice response system, testing the voice response system with the voice command in accordance with the execution instructions for evaluating a programmatic action in response to the voice command.