Patent ID: 7904536
Filing Date: 2011-03-08
Classification: H04L

Abstract:
1. A system for managing a network, comprising: a management server; a customer appliance; an interface to a managed device coupled to the customer appliance; a customer firewall coupled to the customer appliance and the managed device, such that the customer appliance and the managed device are coupled to a first link via the customer firewall; and a management firewall coupled to the management server, such that the management server is coupled to the first link via the management firewall; wherein, the first link is configured to transmit a low bandwidth signal between the management server and the customer appliance, the customer appliance receives a Nth frame of data and a Nth+1 frame of data from the managed device, determines changed pixel information based on a comparison of the Nth frame of data and a Nth+1 frame of data and transmits the changed pixel information to the management server, and the management server receives the changed pixel information from the customer appliance, generates a screen image based on the changed pixel information and logs the screen image.