Patent ID: 8861373
Filing Date: 2014-10-14
Classification: H04B,H04L,H04W

Abstract:
1. A method implemented using an information processing device having one or more processors and for monitoring and reporting call quality metrics on a mobile telephony device, comprising: detecting, using the one or more processors, at least one condition related to an operating state of a mobile telephony device while the mobile telephony device conducts a voice over Internet protocol (VOIP) telephone call, wherein the at least one condition related to the operating state of the mobile telephony device affects call quality; analyzing the detected at least one condition to determine if the call quality of VOIP telephone calls conducted over the mobile telephony device is improvable by taking a first type of action; and reporting the detected at least one condition to an IP telephony system and reporting a result of the analysis to a user of the mobile telephony device.