Patent ID: 9100394
Filing Date: 2015-08-04
Classification: G06F,G06Q,H04L,H04M,H04N

Abstract:
1. A method, comprising: receiving, at a computer system from a first client device, user generated content associated with a submission of feedback for a product or service, wherein the user generated content includes text; the computer system causing a display, on the first client device, of an interface allowing a user of the first client device to submit a request to add image content from a mobile client device to the user generated content; receiving, at the computer system from the first client device, the request to add image content from the mobile client device to the user generated content, wherein the mobile client device is distinct from the computer system and the first client device; generating, at the computer system, link information usable by the mobile client device to establish a connection corresponding to the user generated content associated with the submission of the feedback on the product or service, wherein the link information includes at least one of a uniform resource identifier (URI) or a quick response (QR) code; the computer system providing the link information to the mobile client device, wherein the providing includes at least one of providing an optical data representation to the mobile client device or transmitting the URI to the mobile client device; receiving, at the computer system via the connection, particular image content that has been selected from the mobile client device using a content selection interface displayed on the mobile client device; and associating, by the computer system, the received particular image content with the user generated content.