Patent ID: 8695069
Filing Date: 2014-04-08
Classification: H04L

Abstract:
1. A computer-implemented method for facilitating session management between a web application and a Customer Relationship Management (CRM) system, the method comprising: receiving, at a proxy from a web application, a service call intended for a CRM system; modifying a header of the service call, at the proxy, to include authentication credentials for the CRM system; determining if an available session token for the CRM system exists at the proxy; if so, modifying the header of the service call to include the session token; determining if a maximum number of session tokens has been generated; if so, queuing the service call until a session token becomes available; forwarding the service call with the modified header to the CRM system; receiving, at the proxy from the CRM system, a response to the service call, which includes the session token; storing the session token at the proxy for a subsequent service call to the CRM system; and forwarding the response to the web application.