Patent ID: 8930305
Filing Date: 2015-01-06
Classification: G06Q

Abstract:
1. An adaptive information processing system for updating product documentation and an associated knowledge base specific to multiple automotive vehicular product lines, the system comprising: an adaptive service system interactively and iteratively receiving original data from a data source, the data source including the following: a product documentation source, a field data processing source, a warranty analysis source and a logistics source and disseminating integrated data to the product documentation source, field data source, warranty analysis source and logistics source, the integrated data including the original data therein; a processor associated with the adaptive service system configured to integrate the original data from the product documentation source, the field data processing source, the warranty analysis source and the logistics source without manual input, and to produce integrated data and update the associated knowledge base, wherein the integrated data is communicated to the product documentation source, the field data processing source, the logistics source and the warranty analysis source, wherein the original data is correlated to at least one time factor in a data warehouse resident in the processor; and wherein the integrated data communicated to the product documentation source is included in adaptive documentation and reporting, and the integrated data communicated to the field data processing source is included in automated search tools and in dynamic guidance for trouble-shooting, integrated data communicated to the logistic source is included in parts order information and parts management systems, and the integrated data communicated to the warranty analysis source is included in root-cause identification and early warning forecasts.