Patent ID: 8589803
Filing Date: 2013-11-19
Classification: H04L

Abstract:
1. A device, comprising: a memory to store instructions; and a processor coupled with the memory, wherein the processor, responsive to executing the instructions, performs operations comprising: retrieving a user profile associated with a first user; presenting via a display device, a first avatar having characteristics associated with the user profile of the first user; identifying a need of the first user by analyzing an outcome of a prior interaction between the first avatar and the first user without receiving an express directive from the first user that identifies the need; selecting a second avatar engine from among a group of avatar engines based on the need of the first user, wherein the second avatar engine is associated with a second avatar of a second user, and wherein the need of the first user is associated with the second user; establishing a communication session with the second avatar engine according to the need of the first user; exchanging autonomous communications with the second avatar engine in relation to the need of the first user, wherein a portion of the autonomous communications with the second avatar engine comprises a negotiation with the second avatar engine on behalf of the first user that is independent from input of both the first user and the second user; and identifying a result from the autonomous communications.