Patent ID: 8327190
Filing Date: 2012-12-04
Classification: G06F

Abstract:
1. A candidate-patch selecting apparatus comprising: a detector configured to detect a failure of a computer; an obtaining unit configured to obtain record information including a system log that is a log of system messages of the computer, recorded at the time when the failure detected by the detector occurred; an extracting unit configured to extract from the system log included in the record information obtained by the obtaining unit, an error message of the failure as information identifying the failure; an identifying unit configured to identify, based on a database that stores therein patches and respective selection conditions, a patch, for which a selection condition is satisfied by the extracted information identifying the failure, from among a plurality of patches by identifying a patch having an error message that is included among the selection conditions and that includes with the error message extracted by the extractor; and an output unit configured to output an identification result acquired by the identifying unit, wherein the obtaining unit further obtains, as the record information, a program log that is a log of operations of a program installed in the computer, and the extracting unit extracts from the program log obtained by the obtaining unit, the information identifying the failure.