Patent ID: 7991381
Filing Date: 2011-08-02
Classification: B60R,H04L,H04M

Abstract:
1. An emergency communication method, comprising steps of: (a) detecting a condition signifying an emergency; (b) responsive to the detecting of the condition signifying the emergency, attempting a first wireless call directed to a call center of a telematics service provider, via a wireless voice communication facility of a primary wireless service provider, using a first destination telephone number for the call center configured to direct the first call to the call center via a landline facility of a first landline carrier; (c) determining whether or not the first wireless call attempt successfully completes the first call to the call center; (d) in response to successful completion of the first call to the call center, enabling data and voice communication via the wireless voice communication facility of the primary wireless service provider and the landline facility of the first landline carrier; (e) in response to determining that the first wireless call attempt has not successfully completed the first call to the call center, attempting a second wireless call directed to the call center, via the wireless voice communication facility of the primary wireless service provider, using a second destination telephone number different from the first destination telephone number, the second destination telephone number being configured to direct the second call to the call center via a landline facility of a second landline carrier different from the landline facility of the first landline carrier, the second landline carrier being different from the first landline carrier; (f) determining whether or not the second wireless call attempt successfully completes the second call to the call center; (g) in response to successful completion of the second call to the call center, enabling data and voice communication via the wireless voice communication facility of the primary wireless service provider and the landline facility of the second landline carrier; (h) in response to determining that the second wireless call attempt has not successfully completed the second call to the call center, attempting a third wireless call directed to the call center, via a wireless voice communication facility of another wireless service provider different from the wireless voice communication facility of the primary wireless service provider, the other wireless service provider being different from the primary wireless service provider; (i) determining whether or not the third wireless call attempt successfully completes the third call to the call center; (j) in response to successful completion of the third call to the call center, enabling data and voice communication via the wireless voice communication facility of the other wireless service provider; (k) in response to determining that the third wireless call attempt has not successfully completed the third call to the call center, attempting to establish a wireless data communication with the call center, using a non-voice wireless communication facility; (l) determining whether or not the attempt to establish wireless data communication with the call center is successful; and (m) in response to successful establishment of wireless data communication with the call center, sending data related to the emergency to the call center.