Patent ID: 7937460
Filing Date: 2011-05-03
Classification: G06F,G06Q,H04L

Abstract:
1. A method for service level processing of a web-based application associated with a web-based environment comprising: intercepting, at a management engine, a request from a client that is addressed to the web-based application, wherein the request is not addressed to the management engine; identifying, by the management engine, the client based, at least in part, on the request; identifying, by the management engine, the web-based application based, at least in part, on the request; retrieving, by the management engine, predefined account information regarding the identified client; determining, at the management engine, whether to process the request, wherein the determination is based, at least in part, on the predefined account information and the intercepted request; allowing the request to be processed by the web-based application when it is determined that the request is to be processed; monitoring, at the management engine, processing of the request by the web-based application; determining, at the management engine, a real-time service level for the processing of the request based on the monitoring; and assigning a monetary value to the processing of the request based, at least in part, on the predefined account information and the real-time service level.