Patent ID: 9176836
Filing Date: 2015-11-03
Classification: G06F

Abstract:
1. An automatic diagnosis method implemented by an automatic diagnosis system, wherein the automatic diagnosis system comprises a network device and a portable storage device, the automatic diagnosis method comprising: detecting whether the portable storage device is plugged into a transmission interface of the network device; when it is detected that the portable storage device is plugged into the transmission interface of the network device, executing a system program via the network device, so that the system program loads and executes a diagnosis program stored in the portable storage device; analyzing a network condition of the network device by the diagnosis program to generate a status report; writing the generated status report to the portable storage device; and utilizing the diagnosis program to diagnose the network condition and fix network issues in response to results of the diagnosis, wherein a system model of the network device comprises an application layer, a kernel layer, a middleware layer, and a driver layer, and the diagnosis program is a dynamic-link library file in the middleware layer, which is between the driver layer and the kernel layer, and the diagnosis program manages the driver layer and the kernel layer.