Patent ID: 8719010
Filing Date: 2014-05-06
Classification: G06F,G06N,G09B

Abstract:
1. A method for responding to an inquiry comprising: generating question and answer pairs based on a comparison of a first layout associated with a first web page and a second layout associated with a second web page; identifying meta-level features of the question and answer pairs, wherein meta-level features of a particular question and answer pair are based on meta-level features of a related question and answer pair; receiving an inquiry from a user; determining, by a processor, a plurality of responses to the inquiry based on analysis of meta-level features of the question and answer pairs, the analysis of meta-level features comprising: presenting the plurality of responses to the user; receiving an input identifying a selection of a particular response from among the plurality of responses; updating a measure of eligibility of the particular response to be a response to the inquiry in response to the selection of the particular response.