Patent ID: 6707567
Filing Date: 2004-03-16
Classification: G06F,H04L

Abstract:
A supervising system, comprising:a central control apparatus; a public communication network connected to said central control apparatus; a communication adaptor connected to said public communication network; a plurality of image forming apparatus connected to said communication adaptor via one of a wired interface and a wireless interface; and a mobile computer selectively connected to said one of the wired interface and the wireless interface, and configured to execute communications of information between the central control apparatus and itself via the public communication network, wherein said mobile computer includes: an operation history information inputting device configured to input operation history request information; and an operation history information informing device configured to inform the operation history request information to the central control apparatus, and wherein said central control apparatus includes: an operation history information storing device configured to store operation history information related to an operation executed by the service person for each of said plurality of image forming apparatus when receiving the operation history information from said each of the plurality of image forming apparatus; a reading device configured to read prescribed operation history information from said operation history information storing device when receiving a request for the operation history information from said mobile computer; and an operation history information transmitting device configured to transmit the operation history request information to said mobile computer.