Patent ID: 8315760
Filing Date: 2012-11-20
Classification: G05B,G06F

Abstract:
1. A method for retrieving diagnostic information, the method comprising: storing, at a diagnostic information portal, an electronic library of diagnostic information, wherein the diagnostic information comprises an article tagged with an article identifier (ID) and the diagnostic information comprises a plurality of information objects tagged with a respective object ID, wherein the article ID is associated with diagnosable equipment from which a diagnostic trouble code relative to a past or current error condition of the diagnosable equipment can be retrieved, and wherein each of the tagged information objects corresponds to a diagnostic trouble code that can be retrieved from the diagnosable equipment; receiving, at the diagnostic information portal, an equipment identifier of the diagnosable equipment and information identifying a diagnostic trouble code retrieved from the diagnosable equipment; cross-referencing, via the diagnostic information portal, the received equipment identifier and the received information identifying the diagnostic trouble code to determine the article ID that is associated with the diagnosable equipment and to determine the object IDs of a plurality of information objects that correspond to the diagnostic trouble code identified by the information identifying the diagnostic trouble code retrieved from the diagnosable equipment; retrieving, via the diagnostic information portal from the electronic library, the plurality of information objects that correspond to the diagnostic. trouble code identified by the information identifying the diagnostic trouble code retrieved from the diagnosable equipment, wherein the retrieved information objects comprise for diagnosing the diagnostic trouble code; and transmitting, from the diagnostic information portal to a diagnostic tool via the communication link, the plurality of retrieved information objects that correspond to the diagnostic trouble code identified by the information identifying the diagnostic trouble code retrieved from the diagnosable equipment.