Patent ID: 6351679
Filing Date: 2002-02-26
Classification: G09F,G11B,H04M

Abstract:
A telecommunications system including a plurality of remotely located playback devices belonging to a plurality of different vendors providing different telephonic services in a telephone network, wherein said system includes a central control and management station for automatically loading and/or modifying recorded announcements in the plurality of remotely located playback devices of the different vendors, said central control and management station comprising:announcement storage means for storing a plurality of recorded announcements; access storage means including access details for each of the remotely located playback devices of said plurality of different vendors; a management means for receiving requests from a vendor to load or modify a recorded announcement in at least one of said remotely located playback devices of said vendor; and control means for retrieving the recorded announcement from said announcement storage means and sending the requested recorded announcement to said at least one remotely located playback device of said vendor via the telephone network for loading in said at least one remotely located playback device, so that said at least one remotely located playback device plays said recorded announcement after receiving the recording announcement from said central control and management station.