Patent ID: 7633930
Filing Date: 2009-12-15
Classification: H04M

Abstract:
1. A system for capturing communication signals, comprising: a recorder controller operative to determine whether to record communication signals of various types and to transmit control signals that include instructions to record the communication signals; an archive system operative to store the communication signals in a database; and a capture engine operative to receive the control signals and to receive the communication signals, further comprising wherein the capture engine includes multiple interfaces operative to facilitate receiving and recording the communication signals, wherein the capture engine is further operative to: determine whether to record the received communication signals based on the control signals, responsive to determining that the received communication signals are to be recorded, determine types of communication signals associated with the received communication signals; responsive to determining the types of communication signals, determine the multiple interfaces that facilitate recording of the communication signals; and record the communication signals via the determined multiple interfaces, wherein the multiple interfaces include trunk tap, extension tap, TDM terminated, IP terminated, and VoIP filtering interfaces.