Patent ID: 7739345
Filing Date: 2010-06-15
Classification: G06Q

Abstract:
1. An alert notification method, comprising: receiving at least a first alert from at least one business application in predetermined time periods, based on a push mechanism defined in an alert notification profile; receiving at least a second alert from the business application in the predetermined time periods, based on a pull mechanism defined in the alert notification profile; receiving at least a third alert from the business application in the predetermined time periods, based on an event-based notification mechanism defined in the alert notification profile; posting the first, second, and third alerts to an alert monitor; categorizing the posted alerts by alert type, priority, and a list of parameters that depend on the alert type; generating at least one alert notification message from the posted alerts; sending out the at least one notification message to at least one first recipient through at least one transmission channel, whereby alert collecting, alert notification message generating and sending out is managed according to the alert notification profile, wherein the alert notification profile is configured to comprise information relating to: