Patent ID: 7941514
Filing Date: 2011-05-10
Classification: G06Q,H04L

Abstract:
1. A method for entering an order for network service on a communication network comprising the computer implemented operations of: conducting a dialog with a customer through a computer display prompting the customer to provide parameters of a requested communication line service; conducting a dialog with an automated installation system for network services asking the installation system to determine based on the parameters if a route is available for the requested communication line service; if a route is available, prompting the customer to select between an option to reserve and an option to order the requested communication line service; in response to a reservation or an order request for the communication line service, requesting the automated installation service to complete the design of a communication line and return a message indicating the design is complete; confirming to the customer that the design is reserved or ordered when the message indicates the design is complete; monitoring the reservation until either a reservation period expires or an order is requested based on the reservation; and wherein the requesting operation comprises in addition: requesting the installation system to recheck route availability before the installation system proceeds to complete the design for the new service.