Patent ID: 6765993
Filing Date: 2004-07-20
Classification: H04M

Abstract:
An information gathering system for remotely monitoring and diagnosing the condition of equipment, said system comprising:sensing and storing means for sensing and electronically storing an indication of the condition of monitored equipment, said indication comprising at least one of a current condition and a service history; an electronic module removably connectible with said sensing and storing means and operable to electronically receive and record said indication, said electronic module also removably connectible with a telephone outlet and capable of sensing connection with the telephone outlet, said module configured to transmit said indication while not coupled with said sensing and storing means and being preprogrammed to call a predetermined telephone number in response to sensing said connection; and means for responding to said call at a service provider location and in response thereto for downloading and analyzing the equipment condition indication so as to provide an output of a recommended course of action to be taken in order to maintain the equipment in operative condition.