Patent ID: 7971181
Filing Date: 2011-06-28
Classification: G06Q

Abstract:
1. A method comprising: receiving project information that identifies a type of a project, an authorized write entity for the project, and a different, authorized approval entity for the project; selecting a metric that is valid for the project type, the metric measuring an aspect of performance of the project; receiving, through interaction with the authorized write entity, base measures that are used to calculate a value for the metric, the base measures including both periodic base measures corresponding to at least one metric period, and aperiodic base measures corresponding to an aperiodic incident; calculating the value for the metric using the periodic base measures and the aperiodic base measures; sorting the base measures into excluded base measures that represent common cause variation, and non-excluded base measures that represent special cause variation; importing organizational baseline data that is used to calculate an organizational indicator, the organizational baseline data including data that is not specific to the project or to any other single project; calculating the organizational indicator using the non-excluded base measures and the organizational baseline data, and without using the excluded base measures, the organizational indicator defining an upper control limit and a lower control limit; determining that the value for the metric is within a range of the organizational baseline data defined by the upper control limit and the lower control limit, or that the authorized approval entity has authorized a corrective action when the value for the metric is outside of the range of the organizational baseline data defined by the upper control limit and the lower control limit; approving, through interaction with the authorized approval entity, the metric and the base measures in response to determining that the value for the metric is within the range or that the authorized approval entity has authorized the corrective action; and outputting a representation of the value of the metric and the organizational indicator.