Patent ID: 8688030
Filing Date: 2014-04-01
Classification: H04L,H04M,H04Q

Abstract:
1. A service management platform for processing packet switched communications comprising: a first input/output component for sending and receiving data packets associated with a first leg of a call; a second input/output component for sending and receiving data packets associated with a second leg of the call; a monitoring component for monitoring copies of the data packets for commands for implementing service management platform functions contained within a payload of the data packets; and a relay component for directly relaying the data packets between the first input/output component and the second input/output component and for generating and forwarding the copies of the data packets to the monitoring component; wherein data packets are receivable from the second leg of the call with the data packets being sent to the first leg of the call and the copies of the data packets being sent to the monitoring component such that the call operates in a bidirectional manner.