Patent ID: 8943364
Filing Date: 2015-01-27
Classification: G06F

Abstract:
1. A computer-implemented method comprising: downloading an analysis policy from a symptom database server, wherein the analysis policy defines a priority to analyze problem determination data; querying an agent residing on a target machine to identify a source of the problem determination data and executing a remote command on a target machine to identify the source of the problem determination data when the target machine does not include the agent, wherein the source includes at least one of an application, a network device, a storage device, a database and a server; obtaining the problem determination data from the source via an input/output (I/O) interface of a data management device; storing the problem determination data to a computer readable storage medium of the data management device; updating a discovery database based on the source if the discovery database does not contain the source; conducting an automated diagnostic analysis of the problem determination data on the data management device based on the analysis policy, wherein the automated diagnostic analysis uses the analysis policy to detect a predetermined pattern of events indicating an operational problem; generating at least one of an event and a report based on the automated diagnostic analysis; and repeating the querying or executing, obtaining, storing, updating, conducting and generating for a plurality of sources.