Patent ID: 8321052
Filing Date: 2012-11-27
Classification: G07F

Abstract:
1. A self-service kiosk apparatus for storing and dispensing items, the apparatus comprising: a housing; a first secure service area within the housing associated with a first physical access security level; one or more item storage racks within the first secure service area where each item storage rack comprises multiple item storage bins; a robotic device within the first secure service area where the robotic device transports the items to and from the item storage bins; a first lockable security device within the housing where the first lockable security device when in a locked position restricts human physical access to the first secure service area and when in a unlocked position allows human physical access by a service person who is other than a customer person to the first secure service area to service components within the first secure service area; a second secure service area which is different from the first secure service area and which second secure service area is within the housing associated with a second physical access security level which is different from the first physical access security level; and a second lockable security device within the housing where the second lockable security device when in a locked position restricts human physical access to the second secure service area and when in a unlocked position allows human physical access by a service person who is other than a customer person to the second secure service area to service components within the second secure service area; and wherein (i) the first lockable security device controls human physical access to only the first secure service area, (ii) the second lockable security device controls human physical access to only the second secure service area, (iii) the first lockable security device is lockable and unlockable compliant with the first physical access security level, and (iv) the second lockable security device is lockable and unlockable compliant with the second physical access security level.