Patent ID: 7593515
Filing Date: 2009-09-22
Classification: H04L,H04M

Abstract:
1. A communication system for email and telephone communication comprising: an email server that exchanges email communication with a client device; an instant messenger server that exchanges instant messenger communication with the client device; a Private Branch Exchange (PBX) server in communication with the client device, the PBX server also in communication with a telephone, the PBX server providing an indication of an incoming telephone call to both the client device and the telephone; and wherein when a communication is received according to any one of the plurality of communication formats, an application operating on the client device causes an indication of the communication to be presented to a user and also causes a plurality of reply options to be presented to the user, the plurality of reply options including creating a reply according to any one of the plurality of communication formats, each of the plurality of reply options selectable by a single command; wherein the communication system provides a combined log of email communication history, instant messenger communication history and telephone communication history, the telephone communication history including telephone communication with the PBX through the client device and telephone communication with the PBX through the telephone.