Patent ID: 6717513
Filing Date: 2004-04-06
Classification: F24F,G06F,G08B,H04M

Abstract:
A method of monitoring and controlling remote equipment, comprising the steps of:a) determining a state of at least one parameter of at least one piece of the remote equipment; b) communicating a message indicative of the state from the piece of remote equipment to a computer server as an incoming message; c) enabling a user to remotely configure or modify a user-defined message profile containing outgoing message routing instructions, the user-defined message profile being storable on the computer server; d) enabling a user to remotely send command messages to the remote equipment via the computer server to remotely control the remote equipment; e) determining whether an incoming message is an incoming exception message indicative of improper operation of the piece of remote equipment; f) if it is determined in step e) that an incoming message is an incoming exception message, forwarding at least one outgoing exception message based on the incoming message to at least one user-defined communication device specifiable in the user-defined message profile, wherein the user can remotely configure or modify the user-defined message profile by remotely accessing the computer server.