Patent ID: 6707899
Filing Date: 2004-03-16
Classification: H04M

Abstract:
A computer-telephone integrated system, comprising:a switch engine to carry out a switching control; devices, including a plurality of trunks, coupled to said switch engine; a service request part to request a telephone switching service with respect to said switch engine; and service request process/call information notifying means for providing an interface function between said switch engine and said service request part; said service request process/call information notifying means processing a switching service request from said service request part to said switch engine, and notifying call information related to said devices, and a connection of a path from said switch engine to said service request part, and said call information including information related to states of said devices and information related to a connection of a path between said devices; wherein said service request process/call information notifying means controls said switch engine to connect an arbitrary one of said plurality of trunks to at least another one of said plurality of trunks via said switch engine without telephone intervention.