Patent ID: 7844481
Filing Date: 2010-11-30
Classification: G06Q

Abstract:
1. A system for processing information associated with a package handled by a shipping service provider in connection with delivery of the package to an intended recipient, comprising: a dispatch computer system configured to generate a dispatch order for same day pickup of the package from one of a plurality of locations in response to receipt and validation of a customer-entered order for pickup and shipping of the package to the intended recipient; an order-receiving computer system configured to receive the customer-entered pickup and shipping order from an Internet accessible computer system and communicate said customer-entered pickup and shipping order to the dispatch computer system; a package information processing computer system associated with the order-receiving computer system and configured to process pickup and shipping information entered by the customer via the Internet accessible computer system, including validating that the dispatch computer system is capable of initiating same day pickup of the package at the location; a shipping alternative computer system configured to generate at least one alternative shipping option that is an alternative to same day pickup in response to a lack of validation of the customer-entered order and communicate the alternative shipping option to the Internet accessible computer system, wherein the order-receiving computer system, the package information processing computer system and the shipping alternative computer system are all configured to be accessible from a common application of the Internet accessible computer system; and a communication computer system configured to communicate said dispatch order to a selected service person, whereby the selected service person is instructed by display of the dispatch order on a communications receiving device to pick up the package at the location for delivery via the shipping service provider to the intended recipient.