Patent ID: 7627785
Filing Date: 2009-12-01
Classification: G06F

Abstract:
1. A machine implemented method, comprising: detecting a user intervention initiating an abnormal termination of a program; collecting and storing information about an execution state at the time of the user initiated abnormal termination; detecting based upon a presence of stored information about the execution state that a prior instance of the program incurred a user initiated abnormal termination, after the user restarts the program; in response to detecting that a prior instance of the program incurred a user initiated abnormal termination, soliciting information from the user about reasons that the user initiated the abnormal termination of the program; receiving and storing information from the user about reasons that the user abnormally terminated the prior instance of the program; and sending the information about the execution state at the time of the user initiated abnormal termination and the information about reasons that the user abnormally terminated the prior instance of the program to a third party.