Patent ID: 6763376
Filing Date: 2004-07-13
Classification: G06F,G06Q,H04L,H04M

Abstract:
An integrated customer interface system for communications network management, said system comprising:at least one web server for managing client sessions over the internet, said session management including client validation and session encryption and decryption; and at least one dispatch server for communicating with said web server and a plurality of system resources, said dispatch server providing verification of system access and proxy generation for interactive communications after client entitlements have been verified; said plurality of system resource providing communications network management for said client, each of said system resources responsive to a request to generate client data or instructions for communications network management, wherein said web server is configured to: provide a client with information regarding the client's 800 number service, receive commands associated with managing the client's 800 number service from the client via a web browser, and provide the client with network communications and traffic information associated with the client's network communications services.