Patent ID: 6650739
Filing Date: 2003-11-18
Classification: H04M

Abstract:
A method of providing personal messaging using a virtual messaging assistant with a voice user interface system comprising the steps of:a) providing a personal messaging assistant that can be set with messaging preferences of a user and interact with a user calendar and user contact information; b) selecting messaging preferences for processing messages; c) receiving an incoming message for the user; d) checking the user calendar to obtain the user's expected destination; e) calling the user's expected destination f) verifying that the user has arrived at the expected destination; g) verifying that the preferred modality is available at the destination; h) transmitting the message to the destination; (i) recognizing the user's behavior patterns associated with the user's arrival at the expected destination; and (i) adjusting the verification process of step (f) in accordance with the user's behavior patterns, wherein in step (i), the virtual messaging assistant recognizes that the user arrives late to expected destinations and adjusts the verification process to call the expected destination at a time later than the expected arrival time and based upon the amount of time that the user habitually arrives late.