Patent ID: 6463130
Filing Date: 2002-10-08
Classification: H04M

Abstract:
In an Advanced Intelligent Network (AIN) of a telecommunications system including a telephone line being provided with an advanced service, a method for efficiently interfacing with a user so as to carry out a task selected by the user with respect to the advanced service, the method comprising:receiving a call with the call being directed to a feature access code (FAC) or to a special access number (SAN) and with the FAC or the SAN corresponding to the task with respect to the advanced service being provided to the telephone line; receiving from the call an input of information; in response to the input of information, providing feedback to the call with the feedback relating to the task if the input of information relates to the task, or with the feedback including an error message if the input of information fails to relate to the task; and if the input of information relates to the task, then causing the task to be carried out based on the input of information and to be carried out by the AIN with respect to the advanced service being provided to the telephone line, whereby the user is limited to the task corresponding to the FAC or the SAN and unable to switch to any other task.