Patent ID: 7286985
Filing Date: 2007-10-23
Classification: G10L,H04M

Abstract:
1. In a voice-application creation and deployment architecture, a system for preprocessing text strings for VXML view generation and subsequent voice rendering, the system comprising: a text-to-speech preprocessing logic; a software table accessible to the preprocessing logic, the table for serving text dialog options related to one or more text entities; a rules base for serving dialog selection constraints, wherein the rules base serves constraints related to one of a caller demographic, cultural, regional, or industry specific constraint; and a data store for storing the dialog options and text entities; characterized in that the preprocessing logic accesses the software table during client interaction with a deployed voice application and selects a specific dialog option from multiple dialog options related to a single text entity and inserts the selected option into the VXML page rendering process, the selection made according to the served constraints.