Patent ID: 8224859
Filing Date: 2012-07-17
Classification: G06Q

Abstract:
1. A computer system for displaying information about an insurance claim for an insured event on a screen of a visual display device, the computer system comprising: a server computer comprising a hardware configuration of a central processing unit, a memory and an input/output adapter, the memory having stored thereon logic executable by the central processing unit including an event processor and a task engine that interacts with the event processor to enable said insurance claim to be processed; and an insurance claim database coupled to the server computer and storing data in electronic format, the insurance claim database comprising a claim folder that decomposes data of an insurance claim for the insured event into a plurality of levels, the plurality of levels including a policy level, a claim level, a participant level and a line level, wherein the server computer is configured to generate a user interactive interface that interactively displays on the screen of the visual display device at least one of the plurality of levels reflecting information related to a policy, the claim, claimants and an insured person in a structured format to a plurality of users, and to allow each of the users to simultaneously interact with one of the plurality of levels to retrieve and enter data for the same insurance claim; wherein the event processor maintains encapsulation of responsibilities of said computer system for displaying information from said event processor, wherein said responsibilities do not include functions performed by said event processor, interacts with the insurance claim database to identify a data event that affects data in the claim folder, determines a response, identifies a system component to enable said claim to be processed and transmits the data event to the identified system component; wherein when said identified system component is the task engine, the task engine evaluates the data event, determines claim characteristics and matches the characteristics to tasks to automatically generate a list of tasks to be taken by one of the plurality of users handling said insurance claim to direct a workflow for said insurance claim to be processed.