Patent ID: 8423638
Filing Date: 2013-04-16
Classification: G06F

Abstract:
1. A computer-implemented method for performance monitoring of a computer resource in a computer system utilized by a user community, comprising: receiving from a performance monitor a first set of performance metrics that characterize a state of the computer resource; displaying the first set of performance metrics to a user; receiving from the user first annotation information related to the first set of performance metrics, and a designation of the first set of performance metrics as representing a first performance incident; providing the received first annotation information and the received designation to the performance monitor; in response to providing the received first annotation information and the received designation to the performance monitor, receiving from the performance monitor one or more stored incident records that are related to the first performance incident, wherein each stored incident record comprises a stored set of performance metrics that characterize a past state of the computer resource and represent a past performance incident, and stored external information related to the past performance incident, wherein the stored external information comprises one or both of contextual information from a source other than the computer resource and user-provided annotation information, and wherein a stored incident record is related to the first performance incident if its stored set of performance metrics is similar to the first set of performance metrics or the first annotation information, or its stored external information is similar to the first set of performance metrics or the first annotation information; and displaying the received one or more stored incident records to the user.