Patent ID: 8145738
Filing Date: 2012-03-27
Classification: H04L

Abstract:
1. A non-transitory computer-readable storage medium comprising computer instructions for: receiving from a client device a request to adjust a service plan for a subscriber of a communication system, wherein the communication system comprises network devices that manage network traffic to a group of client devices of a plurality of subscribers, wherein the group of client devices includes the client device, wherein the client device is associated with the subscriber, and wherein the request is originated at the client device; parsing the request to generate a modification key; retrieving a policy identification based at least in part on the modification key when the policy identification is stored in a cache of the communication system; retrieving the policy identification over the Internet from an operations support system when the policy identification is not stored in the cache of the communication system, wherein the operations support system is identified based on an IP address included in the modification key; retrieving a policy template based on the policy identification; generating a new policy based on the policy template and the request for service plan adjustment; and communicating the policy to implement a modification of the communication system.