Patent ID: 7224969
Filing Date: 2007-05-29
Classification: H04M

Abstract:
1. A method of providing service for a Telematics communication device, the method comprising the steps of: providing a vehicular radiotelephone communication system including a cellular radiotelephone network for connecting the communication device with a service operator, the communication device having a controller pre-programmed with at least a hotlined analog telephone number; determining whether the communication device is operable on an analog or digital radiotelephone network, wherein if the communication device is operable on a digital radiotelephone network, directing the communication device to use a cleared digital telephone number to contact the service operator, and wherein if the communication device is operable on an analog radiotelephone network only, directing the communication device to use the hotlined analog telephone number to contact the service operator; placing a call by the communication device using the hotlined analog telephone number; and determining whether the communication device has a service contract in place with the service operator, wherein if the communication device does not have a service contract, switching the call to a voice recording, and wherein if the communication device does have a service contract, providing service for the communication device.