Patent ID: 9082131
Filing Date: 2015-07-14
Classification: G06Q

Abstract:
1. A method for providing product information comprising: receiving, at a product server, product identification from a user device derived from a quick response code associated with a particular product; receiving user device information comprising a location of the user device when the quick response code was scanned by the user device and identification of a user associated with the user device; determining a product configuration of the particular product, the product configuration comprising a hardware configuration and a software configuration based at least in part on the location of the particular product, the location of the particular product based on the location of the user device when the quick response code was scanned by the user device; identifying product information based at least in part on the product identification, the product configuration, the identification of the user associated with the user device, and a language of the user associated with the user device, the product information comprising a product manual, a parts list, and a product history specific to the product configuration of the particular product, the product information in the language of the user associated with the user device; and transmitting the product information to the user device.