Patent ID: 8896860
Filing Date: 2014-11-25
Classification: H04N

Abstract:
1. A method for providing image production device-related information to a remote service facility, comprising: maintaining the image production device-related information in a memory at an image production device, wherein the image production device-related information is selected from a group consisting of at least one of registration information, diagnostic information, account information, copy count information, alert information, fault information, configuration information, and update information; upon receiving a request for the image production device-related information automatically causing a processor to read the image production device-related information from the memory at the image production device; causing the processor to encode the image production device-related information read from the memory in the image production device into one or more machine-readable markings, wherein the one or more machine-readable markings may be any one, two, or three-dimensional marking; generating with the processor in the image production device a paper user interface by printing the one or more machine-readable markings representing the encoded received image production device-related information on an image receiving media substrate as a printed page generated by the image production device; and outputting from the image production device the generated printed page that is the paper user interface with the one or more machine-readable markings representing the encoded received image production device-related information printed thereon; transmitting, using a selected transmission mode, the paper user interface using a communication interface at the image production device to a remote service facility.