Patent ID: 6255966
Filing Date: 2001-07-03
Classification: H04M

Abstract:
A method of setting and performing freely programmable functions of a telecommunications terminal (U) with function control keys (KB) and a control unit for initiating functions which were selected by actuating predetermined function control keys (KB) initiating the respective functions, and with an access unit (UIC) providing access to a telecommunications network, comprising the steps ofsetting or performing freely programmable functions of a telecommunication terminal (U) by, establishing a connection via said access unit (UIC) through said telecommunications network (N) between the control unit and a remotely-located service unit attended by a human operator (S1, S2) andexchanging voice communications between a user of the telecommunications terminal and said human operator, thereby permitting said human operator to remotely set or perform said functions in said telecommunications terminal (U) by sending signals from said remotely-located service unit to said telecommunication terminal (U).