Patent ID: 7555308
Filing Date: 2009-06-30
Classification: H04M

Abstract:
1. A device for processing a call-related event in a mobile terminal, the device comprising: a memory for storing character user interface (UT) images corresponding to respective call-related events; an event collection part for collecting call-related events occurring in the mobile terminal and generating an event message for identifying each call-related event; an agent control part comprising a plurality of specialists having a character UI identification (ID) corresponding with a use case for processing the call-related events, determining at least one of the specialist corresponding to the event message for a call-related event, selecting the character UI identification (ID) possessed by the determined specialist for the call-related event in response to an occurrence of the use case, outputting the selected character UI ID, and processing the call-related event according to feedback information received from a user; and an agent expression part for outputting a character image and text corresponding to the character UI ID for the call-related event.