Patent ID: 9104796
Filing Date: 2015-08-11
Classification: G06F

Abstract:
1. A method of analyzing a software error, the method comprising: accessing at least one dump file created in response to a crash of software executing on a processing system; identifying, based on the dump file, a base version of at least one software module that was loaded when the crash occurred; identifying, based on the dump file, maintenance that has been applied to the software module; generating, via a processor, a report recommending new corrective maintenance to be applied to the software module; generating a list file comprising a list of entries, at least one of the entries identifying the at least one software module; extracting from the dump file first failure data capture information; determining that the first failure data capture information identifies at least one failure code or problem that corresponds to the entry in the list file identifying the at least one software module; and sorting the list file to generate a sorted output file indicating the entry identifying the at least one software module as having high priority.