Patent ID: 6654828
Filing Date: 2003-11-25
Classification: G06F,H04M

Abstract:
A signal processing interface adapted for use with a computer-based, telecommunication system operator workstation having a data processing unit, one or more input devices through which control signals may be provided to said data processing unit by said operator, and a display device that is operative to display information associated with results of data processing operations carried out by said data processing unit to said operator, said data processing unit being operative to execute an operator position application program which processes signals supplied thereto, including said control signals, and communication signals from a telecommunication system source, external to said workstation, having a communication signaling protocol, said signal processing interface comprising:a plurality of signaling ports coupled to signaling paths through which said one or more input devices and said display device communicate with said data processing unit; and a signal processing unit coupled to said plurality of signaling ports, and being operative, without requiring knowledge of said communication signaling protocol, to conduct a comparison of signals coupled to said display device, that are representative of said information associated with results of data processing operations carried out by said data processing unit, with one or more information templates associated with prescribed operator position actions, and, in response to said comparison, to automatically cause said workstation to execute one or more operator position actions in place of said operator, which one or more operator position actions would otherwise be initiated by said operator in response to said information displayed by said display device.