Patent ID: 8538947
Filing Date: 2013-09-17
Classification: G06F,G09B

Abstract:
1. A computer-implemented method for providing instructional information to an end-user of a software application, the method comprising: receiving contextual information associated with the software application; computing a relevance score for each learning resource in a plurality of learning resources based on a measure of the relevance of the learning resource to the contextual information; based on the relevance scores, selecting one or more learning resources to present to the end-user; and displaying to the end-user the one or more learning resources in a help space within a display window, wherein the contextual information includes at least one of an indication that a software tool, which is associated with the software application, is being used by the end-user, an end-user preference associated with a previously displayed learning resource, or an experience level of the end-user with respect to the software application.