Patent ID: 9055030
Filing Date: 2015-06-09
Classification: G06Q,H04L,H04W

Abstract:
1. A method comprising: transmitting, by a computing device, a request for a manager to join a monitored room, wherein the manager is executing on the computing device and the monitored room is configured to transmit information among members of the monitored room using messaging that conforms to a messaging protocol; receiving, via the monitored room, first telemetry information related to a first device of a network in a first message conforming to the messaging protocol; receiving, via the monitored room, second telemetry information related to a second device of the network in a second message conforming to the messaging protocol; analyzing, by the manager, the first telemetry information and the second telemetry information to determine that both the first device and the second device are experiencing a network problem; and determining, based on the determination that both the first device and the second device are experiencing the network problem, a source device of the network that is causing the network problem, the source device being different from the first device and the second device.