Patent ID: 7934028
Filing Date: 2011-04-26
Classification: H04L

Abstract:
1. One or more computer-readable media having computer-executable instructions embodied thereon for performing a method of automatically managing alarms in an environment where a period of time could pass before the cause of the alarm is addressed, the method comprising; receiving information indicating that a depth level of a queue exceeds an original high-depth-alarm setting, wherein the depth level is a measure of data within the queue, wherein the original high-depth-alarm setting is a first percentage of a maximum depth; increasing the maximum depth of the queue from an original maximum setting to an updated maximum setting that is larger than the original maximum setting, thereby (1) allowing the queue to receive additional messages while a cause of a high-depth condition receives user attention, and (2) preventing disruption to a process of transferring messages to the queue; disabling a low-depth alarm for the queue that generates an alarm when the depth level crosses from above a low-depth-alarm setting to below the low-depth-alarm setting, wherein the low-depth-alarm setting is a second percentage of the maximum depth; and storing an indication that the maximum depth of the queue was increased, such that the maximum depth may be reset upon determining that the cause of the high-depth condition is resolved.