Patent ID: 8581693
Filing Date: 2013-11-12
Classification: G06Q

Abstract:
1. A method for passenger flow, comprising: electronically identifying a boarding pass identifier of a boarding pass at a workstation of one or more first workstations at a first level; electronically retrieving boarding pass information associated with the identified boarding pass identifier at the workstation; and determining, via one or more computers, whether the boarding pass is valid based on the retrieved boarding pass information; if the boarding pass is determined valid, directing, via one or more computers, a holder of the boarding pass to a queue for one workstation of a plurality of second workstations at a second level based on the retrieved boarding pass information, each workstation of the second workstations having a different queue arranged before the workstation; and if the boarding pass is determined not valid, directing the boarding pass holder away from entering the queues, wherein the directing the holder of the boarding pass to a queue comprises: determining whether the retrieved boarding pass information matches with a predetermined profile; if the retrieved boarding pass information does not match with a predetermined profile, assigning the pass holder to a shortest queue; if the retrieved boarding pass information matches with a predetermined profile, determining whether a profile queue wait time is within a tolerance; if the profile queue wait time is within the tolerance, assigning the pass holder to a profile queue; and if the profile queue wait time is not within the tolerance, assigning the pass holder to the shortest queue.