Patent ID: 7822610
Filing Date: 2010-10-26
Classification: G06F,G10L,H04M

Abstract:
1. A method of using speech recognition software for recorded audio data received from a wireless communication device, comprising: Receiving recorded audio data communicated from a wireless communication device and directing the audio data to more than one simultaneous servers running speech recognition software, wherein the number of simultaneous servers running speech recognition software receiving the same audio data is controlled by the communication device user's options; Receiving a confidence level of recognition from each server running speech recognition software; Routing the recognition result with the highest confidence level for further processing; wherein receiving a confidence level of recognition from each server running speech recognition software includes: upon detecting that each confidence level of recognition from each server running speech recognition software is below a predefined level, routing the recorded audio data to a location associated with a human transcriber currently experiencing an acceptable workload: receiving a machine readable command from the location associated with the human transcriber, the machine readable command comprising a representation of an application response to the recorded audio data, the machine readable command created by the human transcriber; creating an application command based on the machine readable command; and transmitting the application command to the wireless communication device.