Patent ID: 8554617
Filing Date: 2013-10-08
Classification: G06Q,H04M

Abstract:
1. A method, comprising: providing, using a computing device, an advertisement of a first advertiser for presentation to a customer, the advertisement including a reference configured to request a telephonic connection between the first advertiser and the customer, wherein the advertisement is not paused at a time that the advertisement is presented to the customer; pausing, using the computing device, the advertisement of the first advertiser after the time that the advertisement is presented to the customer; receiving, using the computing device, a request made via the reference included in the advertisement for a telephonic connection between the first advertiser and the customer; determining, using the computing device, the advertisement of the first advertiser is paused at a time of the request; and in response to determining the advertisement of the first advertiser is paused at the time of the request, presenting, using the computing device, an option to make an alternative connection for the customer based on the determined status.