Patent ID: 8078518
Filing Date: 2011-12-13
Classification: G06Q,G07F

Abstract:
1. In a teller exception balancing system, a computer-implemented method of resolving image ATM transaction exceptions, the method comprising: accessing a batch of image ATM transactions stored in a computer system; calculating, through the use of a processor device, a debit and a credit for the batch of image ATM transactions; comparing the debit and the credit for the batch of image ATM transactions to determine if a match exists between the debits and the credits; creating an exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match; storing the exception record created when the credit and the debit for the batch of image ATM transactions do not match; displaying to an analyst the exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match; receiving input from the analyst indicating a resolution of an exception corresponding to the exception record; and reversing the exception, based at least in part on the input from the analyst.