Patent ID: 8121887
Filing Date: 2012-02-21
Classification: G06Q

Abstract:
1. A method of reporting on the quality of repair work performed on an article comprising the steps of: (a) identifying occurrences of quality problems in repair of an article at a repair facility; (b) creating repair checkpoints in a repair facility; (c) generating estimate data on the estimated cost for repairing the article, the estimate data being transferred to the database, said estimate data includes a repair estimate factor; (d) generating quality data on the occurrences of quality problems of step (a) at each repair checkpoint in a repair facility for an article; (e) electronically transferring the quality data to a computer database; (f) sorting the quality data in the database utilizing said repair estimate factor for producing a report of said quality data which relates to industry indicators; and (g) producing a report of the sorted quality data.