Patent ID: 7640460
Filing Date: 2009-12-29
Classification: H04L

Abstract:
1. A method for detecting a fault by analysis of a packet trace, implemented at least in part by a computing device, the method comprising: monitoring at least one packet transmitted to or received from, a computing device of an end user, and one or more computing devices implementing at least one of a service or an application on an enterprise network; identifying whether an abnormal condition occurred on the computing device of the end user based on monitoring at least one packet transmitted to or received from, the computing device of the end user; and detecting a fault by using an algorithm that comprises monitoring at least one packet transmitted or received from, the computing device of the end user; wherein the fault indicates a desired course of action did not occur while the computing device of the end user uses at least one of the service or the application in the enterprise network, wherein an output of the algorithm comprises a probability associated with an operational status of at least one of the service or the application.