Patent ID: 8718245
Filing Date: 2014-05-06
Classification: G06Q,G16H,H04L

Abstract:
1. A method for remotely conducting counseling sessions between a client and an expert using an IP-based network, the method comprising: providing a website accessible to the network; an expert accessing the website; the expert customizing a first virtual waiting room according to a feature selected from the group consisting of an issue of a client, a need of a client, a want of a client, and a disorder of a client; the client accessing the website; the client searching a list of online experts including the expert; the client logging into the website; the client selecting the expert for a therapy session; the client initially completing intake and registration forms within the first virtual waiting room customized by the expert; the expert remotely conducting a counseling session with the client using videoconferencing; ending the counseling session; the client automatically returning to the first virtual waiting room to review and optionally purchase items selected for the client by the expert; and the client optionally scheduling another counseling session with the expert.