Patent ID: 8660870
Filing Date: 2014-02-25
Classification: G06Q

Abstract:
1. In a data processing system, a method for modeling a business transformation process, said method comprising: receiving as input, in a memory of said data processing system, multiple operational resource values associated with a specified transformation process to be applied to a business enterprise, wherein said multiple operational resource values include at least a first operational resource value expressed as a management ratio between human agents and human supervisors and at least a second operational resource value expressed as a cost ratio between labor costs and technology costs; determining an estimated cost of application of the specified transformation process to the business enterprise by comparatively processing, utilizing a transformation modeling module executing on a processor of said data processing system, said multiple operational resource values with respect to one or more target operational resource values, wherein said comparatively processing includes comparatively processing the first and second operational resource values with respect to an industry-specific, management ratio benchmark value and an industry-specific, cost ratio benchmark value, respectively, and wherein: outputting said estimated cost.