Patent ID: 8453014
Filing Date: 2013-05-28
Classification: G06F

Abstract:
1. A management system which manages information processing apparatuses, comprising: a network interface receiving management information from the information processing apparatuses; a processor determining a status of each information processing apparatus based on the management information; a memory storing the status of the information processing apparatus, analysis rule information for identifying a cause apparatus which is the cause of the occurrence of the status, and acquirable status information which indicates a status that is not detectable due to the specifications of the information processing apparatus; and a display device displaying the status of the information processing apparatus, wherein the memory stores a plurality of analysis result information generated based on the analysis rule information, each including cause information indicating the cause in the cause apparatus, one or more status conditions relating to the information processing apparatus for identifying the cause apparatus with sufficient conditions, a certainty factor representing the degree of certainty of the cause information, and one or more detected status which satisfies all or a portion of the one or more status conditions, wherein the processor identifies a status which cannot be detected due to the specifications of the information processing apparatus and which is included in the one or more status conditions that are not satisfied by the detected status, based on the acquirable status information, and wherein the processor causes the display device to display the detected status, the cause information, the certainty factor, and the status which cannot be detected due to the specifications of the information processing apparatus, based on the analysis result information.