Patent ID: 7546243
Filing Date: 2009-06-09
Classification: G06Q

Abstract:
1. A computer implemented method for distributing sales leads, the method comprising: inputting a sales lead, having lead information, to a lead processing portion of a sales lead system; performing a decisioning process relating to assignment of the sales lead by the lead processing portion, the decisioning process determining a recipient of the sales lead for working the sales lead, wherein at least a call center is included in the decisioning process as a potential recipient; assigning the sales lead to a call center in the event the sales lead is tagged for processing by the call center; assigning the sales lead to a sales agent having a leads credit balance above a minimum value in the event that the sales lead is not assigned to a call center, wherein sales agents having a leads credit balance below a minimum value are removed from being considered as a potential recipient, the leads credit balance is automatically generated by the lead processing portion based on leads that an agent has converted to sales and a number of new leads that the agent has obtained, the converted leads adding to the lead credit balance and the new leads detracting from the lead credit balance; and outputting information regarding the sales lead from the lead processing portion to the assigned recipient of the sales lead for access and working of the sales lead by the recipient.