Patent ID: 6317848
Filing Date: 2001-11-13
Classification: G03G,G06K

Abstract:
A method for tracking and communicating printer failures and usage profile aspects comprising the steps of:detecting when a first predetermined amount of time has passed;writing printer consumable usage data and printer condition data to non-volatile memory;detecting an occurrence of a printer condition;writing the printer consumable usage data and the printer condition data pertaining to the printer condition detected to non-volatile memory;repeating the steps of detecting when a first predetermined amount of time has passed, writing printer consumable usage data and printer condition data to non-volatile memory, detecting an occurrence of a printer condition and writing the printer consumable usage data and the printer condition data pertaining to the printer condition detected to non-volatile memory, until either a second predetermined amount of time has passed, a predetermined number of pages have been printed, a predetermined command has been entered, a printer error has occurred or a pattern of occurrences of printer conditions has occurred;sending an email message showing the printer consumable usage data and printer condition data written over the predetermined amounts of time, thereby communicating patterns of printer usage over time.