Patent ID: 6999572
Filing Date: 2006-02-14
Classification: H04M

Abstract:
1. A method for providing an automated call connection system comprising the steps of: a first user contacting a call server to contact a second user; the first user requesting the server to deliver a call back request to the second user, the first user awaiting a result of the call back request after the requesting; the server immediately attempting to contact the second user based on the first user requesting, without requiring the first user to have already attempted to directly contact by telephony the second user; the server prompting the second user whether to call the first user back; the second user optionally signaling acceptance of the call back request to the server; and if the second user signals to accept the call back request, the server sending a message to the first user to instruct the first user to expect an imminent callback and automatically attempting to connect the first user and the second user.