Patent ID: 7885395
Filing Date: 2011-02-08
Classification: H04M

Abstract:
1. A method for handling inbound telephone calls, comprising: receiving a notification of an inbound call, wherein the notification includes first information that identifies a caller that originated the inbound call and that includes a phone number of the caller and a called phone number and a time of the inbound call; identifying second information about the caller based on the first information, wherein the second information is identifiable based on the first information and does not include the first information; and using the second information about the caller and a plurality of Personal Direct Inward Dialing (“PDID”) lists to automatically direct the inbound call to a recipient, wherein each PDID list is associated with a different potential inbound call recipient, and wherein for each PDID list the corresponding potential inbound call recipient is provided with access to configure the PDID list; and wherein the method is performed by a computing device.