Patent ID: 9088887
Filing Date: 2015-07-21
Classification: H04L,H04M,H04W

Abstract:
1. A machine-implemented method comprising: receiving, by a Short Message Service (SMS) server and from a communication device, an initial SMS message to initiate a user session between the communication device and the SMS server; assigning, by the SMS server, a first phone number to the user session, wherein the first phone number is associated with a first menu level of a multi-level user interface (UI) of an interactive system, and wherein the first menu level includes a first set of options; transmitting, from the SMS server and to the communication device, the first set of options from the first menu level of the multi-level UI, wherein the SMS server transmits the first set of options using the first phone number; receiving, by the SMS server and from the communication device, a first SMS message that includes a selected option from the first set of options from the first menu level of the multi-level UI, wherein the first SMS message is sent by the communication device to the first phone number; assigning, by the SMS server, a second phone number to the user session, wherein the second phone number is different than the first phone number, wherein the second phone number is associated with a second menu level of the multi-level UI of the interactive system, and wherein the second menu level is different than the first menu level; and transmitting, from the SMS server and to the communication device, a second SMS message for responding to the first SMS message, wherein the second SMS message includes a response from the interactive system based on the selected option from the first SMS message, and wherein the SMS server transmits the second SMS message using the second phone number.