Patent ID: 6708201
Filing Date: 2004-03-16
Classification: G06Q

Abstract:
In a computer messaging system, a method of directing discussion in the form of electronic messages between members of a team as the discussion progresses toward a predetermined goal, wherein the team comprises a team leader and team members, the method comprising the steps of:arranging the messages into a message hierarchy wherein related messages are represented by nodes and associated sub-nodes; providing a response framework for responding to at least one of the messages represented by the nodes and associated sub-nodes, wherein the framework defines a goal for the node and a set of response types allowed for the node that are communicated to a team member responding to the node; and wherein the team leader can modify the response framework for a given node to alter the types of responses allowed for the node based on the progression of the discussion related to the node as the discussion progresses toward resolution of the goal for the node.