Patent ID: 8977691
Filing Date: 2015-03-10
Classification: G06F,G06Q,H04L

Abstract:
1. A computer-implemented method of processing a request for information or services available on an intranet to users outside the intranet, comprising: (a) receiving a request for information or services from a user at an external server, wherein the information or services are available on an internal server inside an intranet and the external server is outside the intranet; (b) automatically generating a request email in the external server in response to the request for information or services, wherein specifics of the request for information or services are embedded into the request email by the external server; (c) sending the request email from the external server outside the intranet to the internal server inside the intranet; (d) processing the request email at the internal server inside the intranet in order to automatically generate a reply email in response to the request for information or services, wherein one or more functions are performed based on the specifics of the request for information or services embedded into the request email, the functions are performed against a database, results from the functions comprise the response to the request for information or services, specifics of the response are embedded into the reply email by the internal server, the response includes an attachment to the reply email containing the results from the functions, and the attachment is in a form accessible and readable only by the internal server and external server; and (e) sending the reply email from the internal server inside the intranet to the external server outside the intranet; and (f) processing the reply email in the external server, in order to allow the user to access the response to the request for information or services.