Patent ID: 8856034
Filing Date: 2014-10-07
Classification: G06Q,G07G

Abstract:
1. A method comprising: detecting an error condition at a first point-of-sale (POS) system during a transaction for a customer, wherein the first POS system is a first self-service POS system; selecting a second POS system to receive information relating to the transaction, wherein the second POS system is a second self-service POS system; responsive to the error condition, transferring the information relating to the transaction to the second POS system using a processor without human intervention; clearing the transaction at the first POS system; and continuing the transaction at the second POS system; comparing a scan rate for the customer with a minimum scan rate, the minimum scan rate including at least a minimum product type specific scan rate determined based, at least in part, on a product type; determining, in the second POS system, that the scan rate for the customer exceeds the minimum scan rate; and responsive to determining that the scan rate for the customer exceeds the minimum scan rate, providing a reward to the customer.