Patent ID: 6249578
Filing Date: 2001-06-19
Classification: G06Q,H04M

Abstract:
A method for exchanging telecommunication service information between a telecommunication service provider and a telecommunication service customer, the method comprising:electronically receiving a request in a predefined format to establish an interactive session with a telecommunications customer;determining whether the telecommunications customer is authorized for electronically exchanging information and continuing only if the customer is authorized;parsing the request to identify information related to at least one telecommunications service offered by the at least one telecommunications services provider, the telecommunications service having an associated identification code;determining whether the requested telecommunications service is available in a particular location; andautomatically generating information associated with the requested telecommunications service and transmitting the information using the predetermined format to the customer;wherein determining whether the telecommunications service is available comprises:identifying information relating to an address for the customer;determining an associated central office which services the address; anddetermining whether any switch within the associated central office is capable of providing the telecommunications service, wherein automatically generating information includes providing an identification code for the switch capable of providing the telecommunications service.