Patent ID: 7940792
Filing Date: 2011-05-10
Classification: H04L

Abstract:
1. A method of controlling and monitoring via client systems calls placed through telephony devices, each telephony device being a time division multiplexing (“TDM”) telephone and having a unique identifier, the method comprising: providing a plurality of the client systems and the telephony devices within a communication network, each of the client systems having a unique identifier and hardware and software components that provide a user interface for controlling a telephony device, a client system for controlling a telephony device using SIP, the plurality of the client systems being communicatively connected in a group; for each of the telephony devices, providing a logical representation and a physical representation for the telephony device, the logical representation for the telephony device representing a communication link of the telephony device, the physical representation of the telephony device representing physical attributes of the telephony device; determining relationships between the client systems and the telephony devices based on their unique identifiers, a relationship indicating that a client system is to control a telephony device via the logical representation and the physical representation of the telephony device; for each relationship between a client system and a telephony device, under control of the user interface of each client system that has a relationship with a telephony device,