Patent ID: 8949406
Filing Date: 2015-02-03
Classification: G06F,H04L

Abstract:
1. A method, comprising: monitoring and storing network traffic communicated between a web application operating on a server system and a client system, the network traffic comprising page requests and page responses for a web session; monitoring and storing event data received separately from the network traffic from an agent operating within the client system, wherein the event data is transmitted in a separate communication channel from the network traffic; maintaining a set of rules; determining that a user event occurred within said client system based on a comparison of the set of rules with the network traffic from the web session; and sending a command message to the agent in response to determining the user event occurred within the client system, wherein the command message instructs the agent to open a new window with a new uniform resource locator (URL) independently of the page requests and the page responses for the web session.