Patent ID: 6798768
Filing Date: 2004-09-28
Classification: H04L,H04M

Abstract:
A feature server programmed for processing voice over Internet Protocol telephone calls to a subscriber's directory number in a packet network, said programmed feature server performing the steps of:storing a subscriber administrable questionnaire for eliciting information from callers as to the disposition of calls made to said subscriber's directory number; responding to a limited bandwidth call control message from a caller containing the caller's IP address by forwarding to said caller a copy of said questionnaire; inserting into said questionnaire an indication of the time at which said questionnaire was submitted to said caller; receiving said questionnaire filled-in by said caller; processing said call made to said subscriber's directory number in accordance with the information contained in said filled-in questionnaire; and further communicating with said caller using a mixture of limited bandwidth and maximum bandwidth messages.