Patent ID: 7418447
Filing Date: 2008-08-26
Classification: G06F,G06Q

Abstract:
1. A method of creating an automated natural language product recommendation system for providing customers with a personalized recommendation of a product having a plurality of features, each customer being associated with a user profile comprising a collection of values of features that are considered to be suitable for a user of the product, comprising the steps of: a) developing feature text snippets for each feature, the snippets being phrases to be used when describing or referring to particular product features; b) developing user profile text snippets for each user profile, the snippets being phrases to be used when describing or referring to particular user profiles; c) providing generic phrases such that combining the generic phrases with feature text snippets and user profile text snippets produces a personalized recommendation for the product featuring dynamically generated fluent text that is used to convey a product analysis and recommendation tailored to the user requirements and preferences.