Patent ID: 8036905
Filing Date: 2011-10-11
Classification: G06Q

Abstract:
1. A method for processing local return of products purchased from one or more of a plurality of remote retailers, the method comprising: in response to a consumer's decision to return a product and at a time after the initial purchase of the product from one of a plurality of remote retailers, gathering transaction information regarding a remotely purchased product in a transaction database, the transaction information gathered from a consumer using an Internet web site and a client system at a location remote from any return center; storing a set of predetermined product return guidelines in a centralized return guideline database, the set of predetermined product return guidelines stored in the centralized return guideline database prior to the receipt of the transaction information gathered from the consumer and comprising: determining eligibility of the product for return based on the set of predetermined product return guidelines; collecting the product, if eligible for return, at a centralized location; and disposing of the collected product based on the set of predetermined product return guidelines.