Patent ID: 7996508
Filing Date: 2011-08-09
Classification: G06Q,G16H,H04L

Abstract:
1. A system for allowing users to simultaneously contact multiple providers to secure an appointment on short notice, the system comprising: a facilitator that sets up and mediates a communication including a request for an appointment generated from a user and a response generated from at least one provider in response to the request, a monitor that monitors the communication, including checking that the response is generated within a predefined time period and intervenes directly if the response is not generated in the predefined time period; a web application that includes a web site for facilitating interaction with the system, the web site including a translator having at least a medical term and phrase list translated in a plurality of languages of a plurality of countries and a pharmaceutical drug list compiled in each of the plurality of countries, the pharmaceutical drug list including at least formulation information and brand name information of a plurality of pharmaceutical drugs as manufactured or distributed in the plurality of countries, the translator providing cross-referencing between the plurality of countries of the at least formulation and brand name information of the plurality of pharmaceutical drugs, a provider network for processing information provided by users of the system; and a storage device for storing information processed by the system including the medical term and phrase list.