Patent ID: 8504382
Filing Date: 2013-08-06
Classification: G06Q,G16H

Abstract:
1. A computer-implemented method, comprising: receiving, by a computer, an identification of one or more trusted medical service providers from a recommending medical service provider, with the one or more trusted medical service providers being recommended by the recommending medical service provider; receiving, by the computer, a request from a consumer associated with the recommending medical service provider to engage in real time with the recommending medical service provider; determining, by the computer, that the recommending medical service provider is unavailable to engage with the consumer; generating by the computer a list of medical service providers available to engage with the consumer; generating a graphical user interface that when rendered on a display device displays for the consumer the list of medical service providers; receiving, by the computer, a selection of a medical service provider; comparing the selected medical service provider to the one or more trusted medical service providers recommended by the recommending medical service provider; determining that the selected medical service provider is a trusted medical service provider that has been recommended by the recommending medical service provider; and updating the graphical user interface to render on the display device a visual indicator associated with the selected medical service provider, the visual indicator indicating that the selected medical service provider is a trusted medical service provider that has been recommended by the recommending medical service provider.