Patent ID: 8705716
Filing Date: 2014-04-22
Classification: G08B,H04L,H04M

Abstract:
1. A method for interactive alarm system control, comprising: providing an intermediate processing gateway that provides a common interface between a plurality of remote devices and a plurality of alarm systems, receiving, by the intermediate processing gateway, a model identifier of an alarm system in the plurality of alarm systems; retrieving, by the intermediate processing gateway, operating characteristics of the alarm system based on the model identifier of the alarm system; associating, by the intermediate processing gateway, the operating characteristics of the alarm system to an account for interactive alarm system control; receiving, by the intermediate processing gateway, a request for access to the account for interactive alarm system control from a remote device in the plurality of remote devices; authenticating, by the intermediate processing gateway, the request for access from the remote device based on an authentication parameter; after the authenticating, identifying, by the intermediate processing gateway, the alarm system and the operating characteristics of the alarm system associated with the request for access, wherein the alarm system is configured to detect an alarm event using one or more sensors and communicate associated alarm event data to a central alarm monitoring system or service; receiving, by the intermediate processing gateway, a prompt associated with the alarm system from the remote device, the prompt comprising one of a query and a command; and communicating, by the intermediate processing gateway, with the alarm system via a PSTN interface of the alarm system according to the identified operating characteristics of the alarm system and in response to the prompt, to query or update at least one setting of the alarm system.