Patent ID: 7840526
Filing Date: 2010-11-23
Classification: G06Q

Abstract:
1. A system comprising: a processor operable to execute instructions; a storage device; a memory device holding data including instructions operable on the processor to manage one or more databases with data stored in the storage device, the instructions operable to manage: a package database defining a document package in a document workflow, the package database including a package record relating the document package to one or more documents and to a workflow template record, and data identifying queues that have processed the document package; a workflow template database defining template workflows, the workflow template database including the workflow template record relating a document type to a template of workflow actions, and data identifying deadlines by which certain actions need to be performed; a queue database including queue records, wherein queue records include: one or more work unit databases including work unit records, wherein a work unit record includes a work unit identifier; a queue-work unit database including queue-work unit records including the queue identifier associated with one or more work unit identifiers, one or more work units assigned to a queue are identified by the one or more work unit identifiers associated with a unique queue identifier; a workflow process management module operable to: a queue-work unit management user interface including queue-work unit record fields including the queue identifier and one or more work-unit identifiers, wherein the queue-work unit management user interface is operable to: