Patent ID: 6353899
Filing Date: 2002-03-05
Classification: G03G,H04N

Abstract:
In a document processing system with memory and multiple user accessible document processing services, the multiple user accessible document processing services including a first document processing service and a second document processing service, wherein the document processing system is capable of processing one of a first type of job and a second type of job, a method for managing the document processing system when a fault is detected in one of the first document processing service and the second processing service, comprising:programming a job with information designating the job as being the first type of job; wherein the fault occurs while the job is being processed in one of the first document processing service and the second document processing service; when the fault occurs in the first document processing service, the user is prohibited from processing the job with the first processing service until remedial action is taken by the user for clearing the fault; and when the fault occurs in the second document processing service, (a) the user is permitted to process the job without taking any remedial action for clearing the fault and (b) a set of instructions for clearing the fault is stored in memory for later use in clearing the fault.