Patent ID: 8069369
Filing Date: 2011-11-29
Classification: G06F

Abstract:
1. A system, comprising: a computing system remote from a computing platform having a reportedly anomalous element, the computing system including: a communications unit that receives performance data associated with the reportedly anomalous element of the computing platform; a diagnostic analysis unit that analyzes the received performance data and identifies an anomaly associated with the reportedly anomalous element; and a reconfiguration unit that provides reconfiguration instructions to the communications unit, wherein the communications unit sends reconfiguration instructions to the computing platform to resolve the anomaly, wherein the remotely located computing platform receives the reconfiguration instructions and implements the reconfiguration instructions to reconfigure the reportedly anomalous element of the remotely located computing platform; a pre-diagnostic unit that analyzes a reported anomaly message from the computing platform and identifies a respective element of the plurality of elements of the computing platform associated with the reported anomaly message; and an anomaly reporting subsystem on the computing platform that generates and sends the reported anomaly message to the pre-diagnostic unit.