Patent ID: 7072450
Filing Date: 2006-07-04
Classification: G06Q

Abstract:
1. A communications system comprising: a network; a plurality of applications connected to said network, each of said applications handling a different type of communication and storing information concerning incoming communications directed to users of said communications system; and at least one computer connected to said network and receiving said incoming communications information from selected applications, said at least one computer including a display and a processor executing a view application, said view application processing said incoming communications information and generating a three-dimensional representation thereof for presentation on said display, wherein said three-dimensional representation is a graphical representation including first, second and third generally orthogonal axes, said first axis denoting different types of incoming communications, said second axis denoting numbers of incoming communications and said third axis denoting categories of incoming communications within said different types, objects representing different types and categories of incoming communications appearing on said graphical representation, wherein at least one of said incoming communications is categorized along said third axis based on whether the at least one of the incoming communications originated internally or externally.