Patent ID: 7558808
Filing Date: 2009-07-07
Classification: G06Q,Y10S

Abstract:
1. A cross hierarchy performance management system comprising: a database comprising: a geographic hierarchy that establishes relationships between geographically related entities; a geographical dimension table dimensioned by the geographically related entities and comprising geographical attributes that describe geographical dimensions for the geographically related entities; an outsourcing group hierarchy that establishes relationships between outsourcing group related entities; an outsourcing group dimension table dimensioned by the outsourcing group related entities and comprising outsourcing group attributes that describe outsourcing group dimensions for the outsourcing group related entities; an operating group hierarchy that establishes relationships between operating group related entities; an operating group dimension table dimensioned by the operating group related entities and comprising operating group attributes that describe operating group dimensions for the operating group related entities; performance management data stored in the database and comprising a pre-calculated geographic-outsourcing group performance target for a geographic-outsourcing group aggregated metric and a pre-calculated operating group-outsourcing group performance target for an operating group-outsourcing group aggregated metric; a first cross hierarchy between the geographic hierarchy and the outsourcing group hierarchy, the first cross hierarchy comprising: a geographic-outsourcing group cross hierarchy fact table comprising: a first cross hierarchy key that links the geographic-outsourcing group cross hierarchy fact table to the geographic hierarchy and the outsourcing group hierarchy; where the geographic-outsourcing group performance target is absent from the first cross hierarchy fact table key; and where the geographic-outsourcing group aggregated metric is absent from the first cross hierarchy fact table key; a second cross hierarchy between the operating group hierarchy and the outsourcing group hierarchy, the second cross hierarchy comprising: an operating group-outsourcing group cross hierarchy fact table comprising: a second cross hierarchy key that links the operating group-outsourcing group cross hierarchy fact table to the operating group hierarchy and the outsourcing group hierarchy; the operating group-outsourcing group performance target; the operating group-outsourcing group aggregated metric, where the operating group-outsourcing group aggregated metric is absent from the second cross hierarchy fact table key; a memory comprising a performance management reporting program that: obtains a portfolio view selection from an operator; retrieves a portion of the performance management data and the aggregated metrics based on the portfolio view selection, including at least one of the geographic-outsourcing group performance target and an operating group-outsourcing group performance target; and renders the portion of the performance management data as a portfolio view; and a processor coupled to the database and the memory which executes the performance management program.