Patent ID: 8166157
Filing Date: 2012-04-24
Classification: G06F

Abstract:
1. A computer-based method comprising: monitoring execution of a transaction associated with a first user session of a multi-tier enterprise application, the execution of the transaction using a first component on a first tier and a second component on a second, different tier of the enterprise application; generating, by a computer system, a first performance record that includes: generating, by the computer system, a second, different performance record that includes: determining, by the computer system, based on the first performance record and the second performance record whether the transaction is associated with a prioritized aspect of the enterprise application, and if so, taking an action based on the determining; wherein taking an action comprises: providing in a graphical user interface, a visual indicator of a performance of one or more monitored elements of the enterprise application during an execution of a transaction associated with a user session with the enterprise application; with each of the one or more monitored elements being associated with a customer impact identifier that comprises one of a business critical function identifier, a secondary function identifier, and a tertiary function identifier.