Patent ID: 8081748
Filing Date: 2011-12-20
Classification: H04M

Abstract:
1. An application for use with a phone to facilitate answering a phone call, the application including instructions for: connecting the phone call to a phone in such a manner that the phone answers the phone call and simultaneously places the phone call on hold, the hold preventing a calling entity from verbally communication with a called entity; playing an announcement message to the calling entity, the announcement message notifying the calling entity that the phone call is on hold and that the calling entity can select at least one of a first option to remain on hold and a second option to notify the called entity of an emergency; generating a hold alert to notify the called entity of the phone call being on hold in response to the calling entity selecting the first option; generating an emergency alert to notify the called entity of the emergency in response to the calling entity selecting the second option; and removing the phone call from hold to allow the calling entity to verbally communicate with the called entity upon receipt a corresponding input from the called entity after being notified with one of the hold alert and the emergency alert wherein parameters of the hold alert are fixed and parameters of the emergency alert are specified by the calling entity.