Patent ID: 6266396
Filing Date: 2001-07-24
Classification: H04L,H04M

Abstract:
A method of remotely monitoring and operating a home and personal security system with the aid of a digital computer manned by a human operator, chosen from a pool of operators, said security system recognizing alarm conditions and responding to said alarm conditions, comprising the steps of:a) providing a computer for receiving and transmitting signals and including a database comprising:user data, including at least one name, address, and telephone number of at least one user;at least one pass code, unique to and identifying each user;at least one alarm code, representing a pre-identified alarm condition;operator data, including at least one telephone number of at least one human operator chosen from said pool of operators;emergency data, including at least one telephone number of at least one emergency response unit;b) establishing a communication link between a data transmission device and said computer, wherein said at least one user enters said at least one pass code and said at least one alarm code into said data transmission device and said data transmission device sends a signal to said computer establishing said communication link and transmitting said entered pass code and alarm code to said computer;c) searching said computer database and matching said transmitted pass code to said user data identifying said at least one users' name, address and telephone number, and matching said transmitted alarm code to said pre-identified alarm condition;d) establishing telephone communication between said computer and said at least one operator, and transmitting said identified user data and said pre-identified alarm condition to said at least one operator;e) establishing further telephone communication, through said computer, between said at least one operator and said at least one emergency response unit;f) transmitting said identified user data and pre-identified alarm condition to said at least one emergency response unit.