Patent ID: 9049291
Filing Date: 2015-06-02
Classification: H04M

Abstract:
1. A method for providing an indexed recording of a telephony communication session involving a participant in said session, the method comprising the steps of, using a processing device: recording at least a portion of said telephony communication session; obtaining, in respect of one or more periods in which said participant is recorded as actively participating, at least one time-varying characteristic associated with said participant, wherein said at least one time-varying characteristic varies over time for that particular participant and is neither the identity of the participant nor the content of the participant's speech; and indexing said recorded data with metadata, said metadata varying in response to said at least one time-varying characteristic, wherein said at least one time-varying characteristic is neither the identity of the participant nor the content of the participant's speech, and wherein for the step of indexing, the at least one characteristic is chosen from the following: a location indicator; a bandwidth usage indicator; an activity indicator.