Patent ID: 6662157
Filing Date: 2003-12-09
Classification: G10L

Abstract:
A method for voice data entry availability in a voice response system comprising the steps of:establishing a data set of words; including said data set of words in a speech recognition grammar for use with a speech recognition engine; including a subset of said data set in a data store, said subset having words used by a data information system, said subset not having words from said data set which are not used by said data information system, wherein said subset is derived from said speech recognition grammar; receiving speech queries specifying data through an audio user interface to said data information system; performing speech-to-text conversion of said speech queries using said speech recognition engine; if said specified data is in said speech recognition grammar, processing said speech queries with said specified data when said specified data is in said subset, and indicating that said specified data was recognized but was not in said subset when said specified data is not in said subset such that said data information system is unable to process said specified data; and, if said specified data is not in said speech recognition grammar, reporting that said specified data cannot be speech-to-text converted and not processing said speech query.