Patent ID: 7630905
Filing Date: 2009-12-08
Classification: G06Q,H04M

Abstract:
1. A method for deferring the assignment of a campaign and a message until after an outbound call is answered, said method comprising the steps of: providing a plurality of unique telemarketing campaigns; storing said campaigns and one or more messages associated with each campaign at a host computer; storing a call list at a host computer said call list comprising at least one entry, each said entry comprising screening information and a telephone number, wherein said entries have not been assigned to any of said unique campaigns; placing a telephone call using a predictive dialer to one said entry from said call list; monitoring said telephone call to determine when said call is answered thereby resulting in an answered call; selecting a campaign by said host computer for said answered call wherein said selection is made according to said screening information associated with said entry and stored within said call list; assigning said selected campaign to said answered call for said entry from said call list; selecting a message associated with said campaign at said host computer based on said screening information associated with said entry and stored within said call list; and assigning said selected message to said answered call for said entry from said call list.