Patent ID: 7203188
Filing Date: 2007-04-10
Classification: H04M

Abstract:
1. A method for communicating comprising the steps of: accepting a callback request from a user associated with a user computer over a packet switched network, the callback request including a telephone number at which the user wishes to be called; calling the user over the public switched telephone network and connecting the user to an automated voice processing system; requesting information from the user; translating words spoken by the user to textual information at the automated voice processing system; storing the textual information at a first server; associating an identifier with the textual information; transmitting identifier packets containing dual tone multi-frequency tones corresponding to the identifier to the user computer via the packet network; converting the dual tone multi-frequency tones to the identifier at the user computer; issuing a download request comprising a uniform resource locator from the user computer to a second server via the packet network, the download request including the identifier; transmitting a web page from the second server to the user computer, the web page including the textual data.