Patent ID: 6687352
Filing Date: 2004-02-03
Classification: H04M

Abstract:
An on-hold messaging system for use with a business telephone system having on-hold messaging capabilities, the on-hold messaging system comprising in combination:a non-magnetic storage device having a plurality of messages recorded therein; a playback system for playing selected ones of said plurality of messages recorded in said storage device, said playback system having an audio output; and means for enabling the audio output of said playback system to be connected to an on-hold input of a business telephone system having on-hold messaging capabilities; whereby said playback system is enabled to continuously play said selected messages through said business telephone system so that at least a portion of at least one selected message can be heard by an outside party when a telephone call between said outside party and a user of said business telephone system has been completed and said outside party is placed on hold by a user of said business telephone system.