Patent ID: 8190446
Filing Date: 2012-05-29
Classification: G06Q,G16H

Abstract:
1. A non-transitory computer-readable medium including computer-executable instructions executed by a computing device for enhancing and supplementing the informed consent process of a patient undergoing a medical procedure, the instructions comprising: generating an access code and a question time period expiration wherein the access code permits display of a plurality of interactive multi-media segments conveying information to a patient regarding the medical procedure to be performed and the question time period expiration prevents initiating communication of a question corresponding to an interactive multi-media segment when a surgeon performing the medical procedure would not receive the question before the medical procedure; receiving the access code at a back end server; displaying a plurality of interactive multi-media segments at a front end computing device after receiving the access code; permitting the patient to pose a question at the front end computing device, the question corresponding to an interactive multi-media segment; initiating communication of the question from the front end computing device to a back end server once the patient has posed the question and before meeting the question time period expiration; waiting for a response from the back end server before displaying further interactive multi-media segments at the front end computing device, wherein the response confirms receipt of the question at the back end server; re-initiating communication of the question from the front end computing device to the back end server when the response is not received by the front end computing device within a certain amount of time; capturing patient experience data, including one or more of the segments viewed, the patient interaction with the viewed segments, and the questions posed, if any; storing the patient experience data at the back end server; accessing the questions via an administrative component residing on the back end server; re-initiating communication of the question from the front end computing device to the back end server after all of the plurality of interactive multi-media segments are displayed to the patient at the front end computing device.