Patent ID: 8204981
Filing Date: 2012-06-19
Classification: H04L

Abstract:
1. A method of managing applications and telecommunications services in an applications and telecommunications network, comprising: storing, utilizing a computer, product data defining a plurality of products, each product definition representing a service which may be provided to users of an applications and telecommunications network and comprising one or more service parameters defining characteristics of the service; provisioning services in accordance with the product definitions in the product data; measuring performance of the network in relation to the provisioned services; modifying the product data in dependence on the measured performance; receiving product forecast data relating to a given product, the given product including a networked resource capacity requirement; calculating a capacity requirement forecast from the product forecast data and the networked resource capacity requirement, the calculating including multiplying the product forecast data and the networked resource capacity requirement; generating planning data in dependence on the capacity requirement forecast by determining a capacity requirement that is needed in particular areas of the applications and telecommunications network and what resources are required to meet the capacity requirement, such that equipment information is received from vendors on available network equipment and is further used in selecting appropriate equipment based on the capacity requirement, the planning data defining changes to a networked resource; storing a model of the applications and telecommunications network, and modifying the network model in dependence on the planning data; recording each of the provisioned services in the network model, the network model storing a service instance for each service provisioned and providing accurate information on uptake of products, which is fed back for use in connection with the calculation of the capacity requirement forecast; receiving a product order specifying one of the products and one or more service parameters, and creating at least one service instance in the network model based on a product definition of the specified product and the specified service parameters; and retrieving service data relating to the provisioned services from the network model, and analyzing the measured network performance by reference to the retrieved service data.