Patent ID: 6970797
Filing Date: 2005-11-29
Classification: H04Q

Abstract:
1. A computer program product for processing system test data, the product comprising; a storage medium, readable by a processing circuit, storing instructions for execution by the processing circuit for: receiving data in digital format in response to a system test; parsing the data to extract information relating to a system test site and a system component at the test site in need of maintenance, and saving the parsed data as new data to a previously populated database containing old data; querying the database to compare the new data against the old data; and generating a report that identifies a difference between the new data and the old data, thereby identifying a newly added data entry representative of a component in need of maintenance; wherein the storage medium further includes instructions for execution by the processing circuit for: generating a report that includes a reference to a remote terminal, a system within the remote terminal, and a component within the system, that is in need of maintenance; generating a report that arranges the database data by the location of the system component in need of maintenance; and generating a report that includes a reference to the group responsible for performing maintenance work on the component in need of maintenance.