Patent ID: 7916014
Filing Date: 2011-03-29
Classification: G06Q,G16H,Y02A

Abstract:
1. A method, comprising: facilitating, by a computing device, formation of a content and a context of a medical-care related communication by collecting information related to the content and context of the medical-care related communication, wherein collecting information includes analyzing an externally-sourced transmission and converting the externally-sourced transmission into a form; facilitating, by the computing device, determining whether to convert the form into an interview; if the form is to be converted into an interview, forming by the computing device, the medical-care related communication, wherein the medical-care related communication comprises the interview; determining, by the computing device, a preferred delivery strategy for a delivery attempt of the medical-care related communication; facilitating, by the computing device, the delivery attempt of the medical-care related communication according to the preferred delivery strategy; and checking, by the computing device, whether the medical-care related communication was delivered.