Patent ID: 7664689
Filing Date: 2010-02-16
Classification: G06Q,H04M

Abstract:
1. A system comprising: an information management engine for conducting transactions associated with a resident of a correctional facility, the information management engine coupled to an inmate telephone for communication with the resident; said transactions including at least requests initiated by said resident of said correctional facility directed to an indicated individual outside of said facility for deposit of funds to an account of said resident, wherein the information management engine coupled via a remote telephone or computer terminal for communication with the indicated individual without directly connecting the resident and the indicated individual to make the requests for deposit of funds, and wherein said information management engine further has functionality for collecting and analyzing biometric data to identify said resident in association with conducting said transactions; an automated interactive voice response unit for conducting automated communication outside of said correctional facility to facilitate placing said requests; a secure call application management system for providing call connections between said individual located outside of the correctional facility and the resident that can be accessed and monitored by investigators; wherein if said outside individual wishes to make said deposit, the automated interactive voice response unit accepts an indication as to whether said individuals wish to make said deposit to said account; an automated transaction processing system for performing commerce transactions receiving said deposit, using a technique selected from the group consisting of: check by phone, credit card by phone, and electronic fund transfer; and said automated transaction processing system crediting at least a portion of said deposit to said resident account; and if said outside individual does not wish to deposit funds into said account, the automated interactive voice response unit provides instructions to said outside individuals for later depositing funds into said resident account.