Patent ID: 9020921
Filing Date: 2015-04-28
Classification: G06F,G11B

Abstract:
1. A data storage system for monitoring a tape infrastructure including tape libraries each comprising a plurality of tape drives and a plurality of tape media for use in the tape drives, the data storage system comprising: a server communicatively linked to the tape libraries; on the server, a storage tape analytics application extracting and processing data sets from the tape libraries corresponding to operations of the tape libraries including use of the tape drives and the tape media during data storage in the tape libraries; and a user interface module providing a user interface for viewing the extracted and processed data including historical and current operation data for the tape libraries, wherein the storage tape analytics application is communicatively linked with a service delivery platform and wherein the storage tape analytics application automatically initiates an automated service request (ASR) for a component of the tape library based on the extracted and processed data.