Patent ID: 6571285
Filing Date: 2003-05-27
Classification: H04L

Abstract:
A method for providing service assurance for a network to maintain a predetermined agreed upon Quality of Service, comprising the steps of:(a) generating an alarm to indicate a status of a network; wherein the step of generating an alarm to indicate a status of a network further comprises the steps of: selecting a parameter of the network that is to be monitored, determining a triggering level of the parameter, monitoring the parameter of an occurrence of the triggering level, and initiating an alarm notification upon the monitored occurrence of the triggering level; (b) dispatching network event information of the network upon generation of the alarm; (c) mapping the network event information; (d) manipulating data collected on the status of the network, wherein manipulating data comprises: (i) concatenating data collected on a network into a master file; (ii) reformatting the concatenated data into a standardized format; (iii) translating the standardized data to key codes; (iv) sorting the translated data according to predetermined criteria; and (v) concatenating the sorted data together; (e) storing the manipulated data in a database; and (f) graphically conveying availability of the network.