Patent ID: 9210110
Filing Date: 2015-12-08
Classification: H04L

Abstract:
1. A method comprising: receiving, at a predictive messaging system comprising a processor, incoming audio associated with a voice conversation that occurs during an active voice call between a first user and a second user; converting, by the predictive messaging system, the incoming audio associated with the voice conversation into text; analyzing, by the predictive messaging system, the text to predict a message that the first user participating in the active voice call is expected to send as a result of information exchanged during the voice conversation, wherein analyzing the text comprises in response to determining that the at least a portion of the text matches the at least a portion of the pattern of data, creating, by the predictive messaging system, the message, the message associated with at least a portion of the plurality of keywords of the at least a portion of the pattern of data; and sending, by the predictive messaging system, the message to a network element for delivery to the destination defined by the rule, wherein the destination defined by the rule is not associated with the first user and the second user.