Patent ID: 8146807
Filing Date: 2012-04-03
Classification: G06Q,H04M

Abstract:
1. A method of managing case based promises to pay, implemented in a computer that has a processor which is cooperatively operable with a display that is operable to receive screens to be displayed to a user, the method comprising: displaying, from a processor which is cooperatively operable with a display that is operable to receive screens to be displayed to a user, a customer hierarchy, wherein the customer hierarchy displays (i) a customer level with customer level information and (ii) plural account levels with account level information for respective multiple accounts of a customer needing collection; displaying, from the processor which is cooperatively operable with the display, action now amounts for the customer on the customer level and on the account levels of the customer hierarchy; wherein the account level information is rolled up into the customer level information; and interacting with a user, from the processor which is cooperatively operable with the display, to select the action now amount for an upper level in the customer hierarchy, and dispersing a partitioned amount of the action now amount to levels which the customer can promise to pay, for levels which are hierarchically below the level of the selected action now amount in the customer hierarchy; and interacting with the user to input a customer offer to pay, calculating portions of the customer offer to be distributed as apportioned amounts among at least one level which is hierarchically below the level in the customer hierarchy, and distributing the customer offer among the at least one level which is hierarchically below the level in the customer hierarchy.