Patent ID: 8904523
Filing Date: 2014-12-02
Classification: G06F,G08B,H04L,H04W

Abstract:
1. A system for remotely monitoring a device, comprising: at least one network; at least one network interface in the device associated with said at least one network; wherein the device comprises hardware; a host agent running on a host operating system provided in the device, said host agent accessing said at least one network via said at least one network interface; a monitoring center connected to said at least one network, configured to communicate with at least one of the host agent and secondary agent via said at least one network interface; and a secondary agent provided in the device, wherein the secondary agent accesses said at least one network via said at least one network interface independently of the host operating system, wherein the secondary agent and the host agent interface to coordinate which is to access said at least one network via said at least one network interface to communicate attributes of one or more of the device and host operating system to the monitoring center, and wherein said coordination results in communications to the monitoring center being made by the host agent in preference to the secondary agent.