Patent ID: 8973113
Filing Date: 2015-03-03
Classification: G06F,H04L

Abstract:
1. A method for automatically resetting a password, comprising: identifying a failed login attempt on a managed node by a management agent running on the managed node, wherein the identifying comprises looking for windows visible on a desktop of the managed node that communicate to a user that the last login failed; determining, by the management agent, if a failed login condition is satisfied; verifying that the managed node is associated with the user, wherein verifying comprises receiving a secondary identification indicator unique to the user from the managed node, wherein the secondary identification indicator is received from a scanner; providing a prompt, by the management agent on the managed node, about resetting a password if the failed login condition is satisfied and if the managed node is associated with the user; communicating with a management application on an administrative system to request generating a new password based on a response to the prompt; and sending from the administrative system the new password to the user via voicemail or email.