Patent ID: 8971513
Filing Date: 2015-03-03
Classification: H04M

Abstract:
1. A method comprising: receiving, by a device and from a calling party, destination information, receiving, by the device, information associated with the calling party; validating, by the device, the calling party based on the information associated with the calling party; receiving, by the device, identification information associated with the called party; retrieving, by the device, the destination information based on the identification information associated with the called party; sending, by the device and based on a time of day associated with receiving the identification information, an instruction to originate a sequence of calls to the multiple destinations based on the destination information, receiving, by the device and based on a call to a first destination of the multiple destinations, information, from the first destination, indicating a busy condition; and executing, by the device, a busy condition treatment by sending, based on stored information indicating that a continue command is associated with the busy condition, another call to the first destination before sending a call, of the sequence of calls, to a second destination of the multiple destinations.