Patent ID: 8706091
Filing Date: 2014-04-22
Classification: H04L,H04M

Abstract:
1. A computer-implemented method of operation for a Unified Messaging System (UMS) that handles a variety of communications media, which includes voice, text messages, and compute-readable documents, as objects in a single mailbox that a recipient can access with an endpoint device, the method comprising: storing, in the UMS, a voicemail message in the single mailbox of the recipient, the voicemail message being left by a sender; prompting the sender for attachments via an email message after storing the voicemail message; electronically receiving, at the UMS, one or more attachments from the sender in a reply email sent by the sender to the UMS; storing, in the single mailbox, the one or more attachments as content associated with the voicemail message; and upon accessing, the single mailbox, providing the voicemail message and the one or more attachments to the recipient.