Patent ID: 9032079
Filing Date: 2015-05-12
Classification: H04M

Abstract:
1. A method of managing self-provisioned enterprise telephonic devices, comprising: receiving a self-provisioning request from an enterprise telephonic device, the enterprise telephonic device being non-provisioned, at a device management server in an enterprise network, wherein the enterprise network does not have previous data associated with the enterprise telephonic device, the self-provisioning request including a domain name system lookup request and a request to register as an element of the enterprise network; providing to the enterprise telephonic device an enterprise network address that permits the enterprise telephonic device to communicate with the device management server; establishing a voice data link with the enterprise telephonic device so as to permit the enterprise telephonic device to communicate over a data network with endpoint telephonic devices; and periodically receiving at the device management server heartbeat data from the enterprise telephonic device, the heartbeat data being indicative of a status of at least one functionality of the enterprise telephonic device, including a voice communication function.