Patent ID: 9026949
Filing Date: 2015-05-05
Classification: G06Q

Abstract:
1. A Configuration-Management apparatus comprising: a store configured to store task description information and software; a search engine configured to search the store; a user interface coupled to the store and the search engine, and configured to accept at least one tag related to a task description residing in the store from a user of a system management screen, wherein the at least one tag related to the task description indicates a relationship between tagged items and configurable aspects of a switch/feature server, and use the at least one tag and the search engine to provide work-flow navigation support for the user's activity on the screen substantially-simultaneously with said activity, and to provide work-flow navigation support for the user's activity through an alternative medium other than the screen; and a computer interface coupled with the search engine, and configured to direct communications related to the task description to the switch/feature server.