Patent ID: 6463462
Filing Date: 2002-10-08
Classification: G06Q,H04L

Abstract:
A system for sending messages to messaging devices used by recipients and for processing message responses from the recipients comprising:a. a message client comprising a message authoring module to allow a user to generate message content and message information using a universal message form, the message authoring module including means to embed a response field in the message form so that message recipients can add message responses to the form; b. the message client further including a recipient profile module, to allow each recipient to create a recipient profile corresponding to that recipient, the recipient profiles including profile data selected by each recipient that define message delivery devices and message delivery methods for messages directed to that recipient, according to messaging rules created by the recipients that include message priority, messaging device security, and time; c. a message server operatively connected to the message client for receiving the message information from the message authoring module and including a translator for automatically converting the message form and message content into one or more message formats usable by the messaging devices selected by the recipients in their corresponding recipient profiles; d. the message server further including a messaging device manager for automatically routing the messages to at least one of the messaging devices selected by the recipients in their recipient profiles in accordance with the messaging rules created by each recipient and a response monitor module for receiving and automatically processing the message responses from the recipients into message response information; e. a system database for storing the recipient profiles, messages, and message response information, the message response information including identification of the recipients, status of message delivery, substance of responses to questions imbedded in the response field imbedded in the message form, identification of the messaging device(s) used to deliver the message, and time of response; and f. a response viewer module for allowing the user to view the message response information, including a compilation of the message responses added to the response fields in the message form by the recipients.