Patent ID: 7379737
Filing Date: 2008-05-27
Classification: H04W,Y10S

Abstract:
1. A telecommunications subscriber profile management system comprising: a customer service representative (“CSR”) terminal; said terminal configured to present subscriber profile data in a common user interface format; said terminal further configured to receive an input in a common format; said input representing commands for management of said subscriber profile data; a computer connected to said customer service representative terminal; at least one interface also connected to said computer; said at least one interface for connecting said computer to at least two disparate network elements; each of said network elements having a common function; each of said elements for storing respective portions of said subscriber profile data; each of said elements configured to store said subscriber profile data in disparate formats; and, said computer configured to implement a computer program responsive to said input, said computer program for collecting, routing and formatting data exchanges between said terminal and said network elements; said computer program configured such that said subscriber profile data is presented in a common format at said terminal while respective portions of said subscriber profile data are stored in disparate formats respective to each said network element.