Patent ID: 8457980
Filing Date: 2013-06-04
Classification: G16H

Abstract:
1. A computer-implemented method of administering the delivery of health care services, comprising the steps of: a) providing a computer having a processor and a storage device; b) identifying a patient-centric process which forms at least a portion of a health care service and storing data relating to said process in the storage device; c) identifying a plurality of tasks associated with said process and storing data relating to said tasks in the storage device; d) using the computer: e) using the processor and the stored data relating to the classified tasks, producing a process workflow which incorporates the classified tasks, wherein said step of producing a process workflow comprises the steps of using the processor to create a flow diagram for at least a portion of said health care delivery process, and identifying at least a portion of a plurality of tasks defined in the flow diagram as one of a physical task, a virtual task and a combined physical/virtual task; and f) redesigning said process, using said process workflow created using the processor, to include an alternative set of patient-centric tasks so as to enhance efficiency of the process and productivity of the physician, whereby said process is changed by reducing the number of physical tasks relative to the number of total tasks or the number of virtual tasks in said process workflow.