Patent ID: 6418434
Filing Date: 2002-07-09
Classification: G06F,Y10S

Abstract:
A method of providing responses to a user input document comprising the steps of:classifying the user input document into zero, one or more user input document categories, wherein the classifying step includes analyzing the user input document by (i) tokenization, (ii) morphological analysis or (iii) text processing techniques; searching a response database within a predetermined one or more categories associated with the user input document in order to obtain zero, one or more responses to the user input document when the classifying step classifies the user input document into one or more user input document categories; and providing zero, one or more response based on the searching step, the zero response being provided when one of zero categories are classified in the classifying step and zero responses are obtained in the searching step, and the one or more response being provided when the searching step obtains one or more responses.