Patent ID: 8938507
Filing Date: 2015-01-20
Classification: H04L

Abstract:
1. A method for communicating between database client users and administrators, said method comprising: a processor of a computer system receiving, from a database administrator (DBA) responsible for managing environmental aspects of a particular database, a message request comprising a database name of the particular database, at least two message recipients, and message content, said message request being a request to send the message content only to the at least two message recipients consisting of at least two but not all database client users currently connected to the particular database, wherein a first message differing from the message request and comprising the message content will be sent to only the at least two message recipients without including in the first message identification of any specific users of the particular database, said message content selected from the group consisting of message text, at least one file attachment, and a combination thereof; said processor determining an Internet Protocol (IP) address associated with each message recipient, without using an instant messaging address for any of the message recipients, by cross-referencing the at least two message recipients with a list of IP addresses currently maintained by a database server accessible to the DBA; after said determining the IP address associated with each message recipient, said processor simultaneously transmitting the first message comprising the message content to each of the determined IP addresses; and said processor receiving a second message from one IP address of the determined IP addresses to which the first message was transmitted, said second message comprising a reply message to the first message from a database client user.