Patent ID: 6304647
Filing Date: 2001-10-16
Classification: H04M

Abstract:
A method of telephone service provisioning pre-order entry comprising the steps of:a) receiving customer information including an address;b) displaying an address validation screen, including a field requesting an address;c) entering the customer information, including the address, into the address validation screen;d) validating the address;e) displaying a first list of a plurality of available long distance primary interexchange carriers;f) selecting a long distance primary interexchange carrier from the displayed first list;g) displaying a feature selection screen including a second list of telephone service features that are both available for provisioning and being offered;h) selecting a telephone service feature from the displayed second list;i) displaying a dispatch information screen including information relating to telephone service facilities that are present at the validated address;j) determining facilities that are required for installation of telephone service at the validated address;k) displaying an installation date selection screen including available installation dates;l) selecting an installation date from among the available installation dates;m) accepting or rejecting an order including information entered in steps a-l; andn) outputting a record of the order.