Patent ID: 6510206
Filing Date: 2003-01-21
Classification: H04M

Abstract:
A method of operating a relay system using a call assistant to facilitate communication between an assisted user and a hearing person by telephone comprising the steps oftransmitting the voice of the hearing person when speaking to the ear of the call assistant; the call assistant speaking in voice the same words that the call assistant hears spoken by the hearing person into a microphone connected to a digital computer; the digital computer using voice recognition computer software trained to the voice of the call assistant to translate the words of the voice spoken by the call assistant into a digital text message stream containing the words spoken by the call assistant; a second call assistant then correcting the digital text stream created by the voice recognition computer software system; transmitting the digital text message stream created to a telecommunication device within sight of the assisted user; and the telecommunication device displaying in text the words in the digital text message stream.