Patent ID: 7318043
Filing Date: 2008-01-08
Classification: G06Q

Abstract:
1. A method in a computing device for identifying erroneous duplicate orders, the method comprising: receiving an indication of a current order placed by a user; automatically determining whether the current order is a duplicate with one or more prior orders that were previously placed by the user, the automatic determining being performed in a manner that is personalized to the user so as to differ from one or more manners for automatically determining if other orders placed by other users are duplicates, wherein the personalized manner is determined utilizing feedback obtained from the user, the feedback including one or more preferences regarding how to handle the automatic determination, the preferences specified using user adjustable options; when it is determined that the current order is not a duplicate, proceeding to fulfill the current order without further intervention by the user; and when it is determined that the current order is a duplicate, querying the user to obtain manual confirmation before proceeding to fulfill the current order.