Patent ID: 6718489
Filing Date: 2004-04-06
Classification: G06F

Abstract:
A method for selecting fault signals from components in a network of multiple platforms for transmittal to a selected Formatter unit comprising the steps of:(a) receiving operating information from components residing in multiple platforms of a network and wherein step (a) includes the step of: (a1) placing said operating information data into an NT Event Log; (b) comparing said operating information with a set of pre-selected fault standards wherein step (b) includes the steps of: (b1) pre-setting fault parameters in a fault criteria conditions database for each type of component in the network; (b2) comparing each said operating information data in said NT Event Log with said fault parameters in said fault criteria conditions database; (c) selecting those sets of operating information which match said fault standards wherein step ((c) includes the step of: (c1) finding those particular operating information data which fall within said fault parameters; (d1) utilizing an Electronic Service Request Administrator for sending test packets to verify the connections to a Remote Service Center; (d2) storing configuration data in a Registry Unit for verifying the successful generation of said specialized fault information signals.