Patent ID: 8064584
Filing Date: 2011-11-22
Classification: H04M

Abstract:
1. A method for establishing a phone call between an end user and a third party comprising the steps of: receiving a call back request from an end user computer associated with an end user for a public switched telephone network (PSTN) call from a third party associated with a third party computer and a third party PSTN phone number, the call back request including an end user PSTN telephone number at which the end user wishes to receive the PSTN call; placing a first call to the end user PSTN phone number included in the request; placing a second call to the third party PSTN phone number, the second call including the end user PSTN phone number; bridging the first and second phone calls; receiving end user data from the end user computer; receiving a request for end user data from the third party computer, the request for end user data including the end user PSTN phone number; retrieving the end user data associated with the end user PSTN phone number from a database; and transmitting the end user data to the third party computer.