Patent ID: 9106751
Filing Date: 2015-08-11
Classification: H04M,H04W

Abstract:
1. A method, said method comprising: determining, by a processor of a computer system comprising a voicemail system, that a first telephone device communicatively connected to the voicemail system is receiving a call from a second telephone device while a process for recording a voicemail message being spoken by a user using the first telephone device is in progress in the voicemail system; said processor inquiring with the user of the first telephone device whether to accept the call from the second telephone device before the process for recording the voicemail message is complete; after said inquiring, said processor receiving from the first telephone device a command for the voicemail system to pause the process for recording the voicemail message, wherein the command comprises keytones required for pausing the voicemail system, said keytones having been transmitted prior to said recording the voicemail message to the first telephone device by the user's service provider; in response to said receiving the command for the voicemail system to pause the process for recording the voicemail message, said processor directing the voicemail system to pause the process for recording the voicemail message, which results in the recording of the voicemail message being paused by a remote pause/resume invocation system; after said pausing the process for recording the voicemail message, said processor connecting the call from the second telephone device to the first telephone device; in response to the call ending, said processor communicatively re-connecting the first telephone device to the voicemail system so that the user of the first telephone device can act upon the paused voicemail message; and after said communicatively re-connecting the first telephone device to the voicemail system, said processor resuming the process for recording the voicemail message.