Patent ID: 8811934
Filing Date: 2014-08-19
Classification: G08B,H04M

Abstract:
1. A communications management system for handling communication between a user and a plurality of recipients associated with the user, the communications management system including: a communications network interface for interfacing with a communications network, the interface for receiving a communication signal transmitted into the communications network by a communications device activated by the user, the communication signal including the unique user identifier previously received by the communications device from the user; a communications controller for establishing the first communications link with an active recipient, the active recipient being a recipient of the plurality of potential recipients with whom the first communications link is first established, establishing a second communications link over the public communications network or a further public communication network with the communication device activated by the user via a communications service associated with the user, providing an active communications link for two-way verbal communication between the user and the active recipient via the first communications link and the second communications link, and transmitting a one-way communication message to remaining recipients of the plurality of recipients with whom the active communication link was not established, the one-way communication message identifying the active recipient and providing a status of an alert message received by the active recipient.