Patent ID: 9015070
Filing Date: 2015-04-21
Classification: G06Q

Abstract:
1. A system configured for pre-processing sales returns, the system comprising: a non-transitory computer-readable storage medium including computer-readable program code stored therein; a computer processing device in communication with the computer readable storage medium and configured to execute the computer readable program code to: receive a return code associated with a product purchased by a consumer via a sales transaction from a merchant, where the return code was provided to the consumer when the product was initially purchased, and wherein the return code was listed at least on the product or another article associated with the product other than a receipt associated with the product; transmit, in response to receiving the return code, an electronic receipt associated with the product purchased by the consumer from the merchant for an interface to display to the consumer on a consumer's computing system, whereby the consumer may use the interface to initiate a sales return of the purchased product; receive a request for the sales return regarding the product, wherein the request was received from the consumer's computing system, where the consumer's computing system is independent of a computing system associated with the merchant; receive sales transaction information associated with the sales transaction; initiate the sales return transaction based on the request for the sales return regarding the product; provide sales return information regarding the product to one or both the merchant and the consumer's computing system for respective use by the merchant and consumer in effecting return of the product at a local merchant location associated with the merchant, wherein the product is remotely queued for return by the consumer prior to the consumer's arrival at the local merchant location; and upon arrival of the consumer at the local merchant location, automatically remove the product from a queue and process the sales return transaction.