Patent ID: 6606581
Filing Date: 2003-08-12
Classification: G06F

Abstract:
A system for measuring page-specific user feedback concerning each of a plurality of particular web pages of a website, the system comprising:an icon viewable on each of the plurality of particular web pages of the website independent of input from a user subsequent to the user accessing the particular web page, the icon soliciting page-specific user feedback concerning a particular web page from the user independent of input from the user subsequent to the user accessing the particular web page, the icon appearing identically and behaving consistently on each of the plurality of particular web pages; and software associated with the icon and operable to receive the page-specific user feedback concerning the particular web page for reporting to a website owner, the page-specific user feedback comprising one or more page-specific subjective ratings of the particular web page as a whole and one or more associated page-specific open-ended comments concerning the particular web page, the page-specific user feedback allowing the website owner to access page-specific subjective user ratings and associated page-specific open-ended comments across the plurality of particular web pages of the website to identify one or more particular web pages of the website for which the page-specific user feedback is notable relative to page-specific user feedback for other particular web pages of the website.