Patent ID: 7724880
Filing Date: 2010-05-25
Classification: H04L,H04M

Abstract:
1. A method of handling voicemail messages in a distributed environment including a local voicemail system and a remote voicemail system, the method comprising: in the local voicemail system, generating an email in an associated email system containing formatting and data adapted for particular features of the local voicemail system; encapsulating the formatting and data such that the formatting and data may be included in an email to be sent over a public network; packaging encapsulated formatting and data into an email; sending the email with the encapsulated formatting and data to an email system associated with the remote voicemail system, the local voicemail system having particular features not generally part of either email system and the remote voicemail system having corresponding features; extracting the formatting and data adapted for features of the voicemail system within an email received at the email system associated with the remote voicemail system; displaying the email containing the extracted formatting data; and taking actions on the email based on the particular features of the voicemail system and the formatting and data in the email.