Patent ID: 6776333
Filing Date: 2004-08-17
Classification: A47F,G06Q,G07G

Abstract:
A customer management system comprising:bar code holding means, provided on a side surface of a customer-specific shopping container for use by a specific customer, for holding customer identification information; a counter on which the customer-specific shopping container is to be put; a bar code scanner for detecting the customer identification information held by the bar code holding means, and for detecting a bar code of goods taken out from the customer-specific shopping container, wherein the bar code scanner is provided on the counter at a position which enables the bar code holding means to pass through a region of the bar code scanner when the customer-specific shopping container is moved over the counter; an accounting register for performing settlement processing of the goods; and settlement information obtaining means for obtaining settlement information from the accounting register with respect to the customer identified by the customer identification information detected by the bar code scanner; wherein the bar code scanner detects the customer identification information held by the bar code holding means when the customer-specific shopping container passes in front of the bar code scanner in a manner such that the bar code holding means faces the bar code scanner.