Patent ID: 7453993
Filing Date: 2008-11-18
Classification: H04L,H04M

Abstract:
1. A method of providing Web-based directory services to establish a voice communication session with an IP-based telephone, said method comprising the steps of: populating a database with directory entries, each entry being associated with an entity and including information relating to establishing a voice communication session with the entity; receiving, in an Internet accessible server in communication with the database, a user request to provide directory information, wherein the request includes an address to which the requested information may be sent; transmitting directory information from the server to the address included in the request, the directory information including at least one directory entry; receiving in the server a request to establish a voice communication session with the entity associated with the at least one directory entry; determining a manner of establishing voice communication with the user; initiating the requested voice communication session using a conferencing system coupled to the server by initiating a call to at least one of the entity and the user by initiating a voice call to the user and waiting until the call to the user has been terminated at a user device to initiate a voice call to the entity; determining that the voice call to the entity has not been terminated within a predetermined time period; and transmitting a message to the user indicative of the non-responsiveness of the entity.