Patent ID: 9070153
Filing Date: 2015-06-30
Classification: G06F,G06Q,H04L

Abstract:
1. A system comprising: a processor for communication over a network with a customer and a merchant, the processor executing a process that provides an intermediary between the customer and the merchant wherein: in response to an item of digital goods purchased by the customer for download from the merchant having reached a pre-determined stage of downloading, wherein the download of the item of digital goods is not complete, the processor suspends the download and communicates a dialog box over the network for presentation to the customer; in response to a confirmation received via the dialog box, the processor completes the download of the item of digital goods and provides a download identification (ID) that is unique to the completed download, the download ID being an electronically created identifier stored on an electronic data storage device in communication with the processor on which the unique download ID is created and which identifies that occurrence and no other occurrence of the completed download; and wherein: the processor accesses the unique download ID on the electronic data storage device; and in response to a charge back claim made by the customer for an item not received on order for digital goods item, the processor, using the unique download ID, authenticates the purchase for a return or refund for guaranteed items.