Patent ID: 8639631
Filing Date: 2014-01-28
Classification: G06F,G06Q

Abstract:
1. A method for enabling social networking based on asset ownership, comprising: receiving, by a skill finder service computing device, a request from a user for help with use of a product owned by at least one product user comprising at least one of a hardware product and a software product; searching, by the skill finder service computing device using an asset management service that separately collects and manages product ownership data comprising ownership data for hardware products and software products, the product ownership data for owned products that match the product in the request, where the product ownership data further comprises, for each tracked product, a product identifier, a product owner identity, and a calculated probability of expertise of the identified product owner in using the product based upon how often the identified product owner uses the product; finding, by the skill finder service computing device, product owners that are skilled users of the product from the product ownership data comprising the product identifier for each tracked product and the product owner identity of each tracked product automatically collected by the asset management service; creating, by the skill finder service computing device, a list of all of the product owners that are skilled users of the product and the probability of expertise in using the product based upon how often the identified product owner uses the product; and sending, by the skill finder service computing device, the list of all of the product owners that are skilled users of the product and the probability of expertise in using the product based upon how often the identified product owner uses the product to the requesting user.