Patent ID: 6741696
Filing Date: 2004-05-25
Classification: H04M,H04Q

Abstract:
An automatic call distributing method for distributing and controlling incoming calls from a public line network to extension lines in a plurality of extension line groups, respectively by means of an ACDP that houses said plurality of extension line groups, and that is mounted in a PBX, said method comprising the steps of:connecting a plurality of PBXs via a leased communication line to construct a network and to mount said ACDP on two or more PBXs of said plurality of PBXs; and distributing each distribution control in said plurality of extension line groups into said ACDP mounted on said two or more PBXs, wherein said ACDP performs distribution and control of an extension group housed in another PBX that differs from a PBX that mounts said ACDP.