Patent ID: 7613288
Filing Date: 2009-11-03
Classification: H04M

Abstract:
1. A virtual communication system for handling incoming calls directed to a virtual communication subscriber, the virtual communication subscriber being associated with a fixed communication device connected to a host Private Branch Exchange (PBX), the virtual communication subscriber being at a remote location and being connected to a communication network via a guest PBX not affiliated with the host PBX, the virtual communication system comprising: a switch controller connected to a computer network for receiving contact information relating to the guest PBX; and further connected to the host PBX for controlling a call directed to the fixed communication device connected to the host PBX by directing the call to the guest PBX using the contact information; and an integrated voice response (IVR) system connected to the switch controller for use in directing the call to the virtual communication subscriber via the guest PBX by providing at least a portion of the contact information to the guest PBX as speech.