Patent ID: 6604090
Filing Date: 2003-08-05
Classification: G06F,G06N,Y10S

Abstract:
In an automated interface program designed to interact and communicate with users, said program executing actions when a category among a set of predefined categories is activated, a method for selecting categories and executing actions associated with said categories, the steps of said method comprising:(a) defining a list of categories activatable by said program in response to user input; (b) for an input received from a user, (i) identifying a set of categories activated by said input, wherein each category in said set matches the received user input; (ii) assigning an appropriateness value to each category in said set of activated categories, wherein the appropriateness value is influenced by the likelihood that the category matches a user input; (iii) selecting a category from said set of activated categories, wherein the appropriateness value is a first criteria for selecting said category; and (iv) executing actions associated with said selected category.