Patent ID: 6226623
Filing Date: 2001-05-01
Classification: G06Q,H04L

Abstract:
A global communications network for use by a financial institution, the global communications network including a plurality of local area networks; a plurality of distribution points for allowing access to the global communications network; a plurality of service providers for providing information in response to data level commands; and an integration facility for decomposing high level business language requests into data level commands that are understandable by the service providers so as to allow end users located at distribution points to relay information to and receive information from the network, the integration facility comprising:means for determining whether an information request is simple or complex;means for receiving information requests from a distribution point and relaying-information the requests received from a distribution point to the logical router for determination of whether the request is simple or complex;a router for routing simple requests to a service provider that can satisfy the distribution point's request;means for generating a message relating to the satisfaction of the request;a router for routing messages relating to the satisfaction of the request back through the network to the originating distribution point;a plurality of messaging service agents, each messaging service agent including means for consulting script and workflow data model rules, and sending messages to logical servers which determine which service provider is appropriate to receive the complex request;means for routing complex requests to messaging service agents, which consult script and workflow data model rules, send one or more messages to logical servers which determine which service provider is appropriate to receive the complex request;a router for routing complex requests to the appropriate service provider which performs the request;means for allowing information relating to the satisfaction of the request to be exchanged between the distribution point and the service provider until the request is satisfied;means for generating a message relating to the satisfaction of the request;a router for routing messages relating to the satisfaction of the request back through the network to the originating distribution point.