Patent ID: 9112969
Filing Date: 2015-08-18
Classification: G10L,H04M

Abstract:
1. A communication system comprising: a first communication terminal; and at least one of a first communication device and a second communication terminal communicatively connectable to the first communication terminal for establishing a communication session in which audio data is transmitted between the first communication terminal and the at least one of the first communication device and the second communication terminal; and at least one of the first communication terminal, the first communication device, and the second communication terminal activating a speech to text translation mechanism, the speech to text translation mechanism translating the audio data into text data and saving the translated text data; wherein the first communication device provides a personal call agent service and wherein the first communication device activates the speech to text translation mechanism, the speech to text translation mechanism comprising an application stored in the first communication device that is executed by the first communication device, the first communication device translating the audio data into text data and saving the translated text data; wherein the communication session is established by: wherein the first communication device translating of the audio data into text data and saving the translated text data comprises: wherein the first communication device receives a third audio question from the second communication terminal that is sent to the first communication terminal and determines that the third audio question is a same question as the second audio question; in response to the determination that the third audio question is the same question as the second audio question, the first communication device suggesting a third answer to the first communication terminal that the third answer is in at least one of audio format and text format, the third answer in audio format comprising the second audio answer and the third answer in text format comprising text of the fourth text data.