Patent ID: 8831963
Filing Date: 2014-09-09
Classification: G06Q

Abstract:
1. A method for managing virtual queues adapted to correspond to actual queues, comprising: establishing a plurality of virtual queues on an electronic queue-managing system, the virtual queues adapted to correspond to actual queues; establishing a bi-directional communication means with an individual who wants to enter, has entered, or has left the plurality of virtual queues; establishing a bi-directional electronic communication between the electronic queue-managing system and an entity that manages or provides one or more actual queues according to status of the virtual queues; updating the virtual queues according to information received from the individual and information from the entity, wherein the individual requests a first available position in multiple virtual queues within the plurality of virtual queues using the bi-directional communication means; summoning the individual to a particular queue once the position of the individual in one of the plurality of the virtual queue reaches the front of the virtual queue; and automatically removing the individual from the other virtual queues.