Patent ID: 8327335
Filing Date: 2012-12-04
Classification: G06F

Abstract:
1. A performance management tool that monitors performance of a software application in a computing environment, comprising: a service model residing in a data store that maps each software application in the computing environment to respective computing infrastructure that supports the software application, wherein the service model is further defined by a tree data structure having nodes representing software applications which are linked to other nodes that represent software services used by the respective software application; a service manager embodied as computer executable instructions in a computer memory and executed by a computer processor of a computing device, the service manager is configured to detect a change in a state of service provided by a given software application along with a time at which the change occurred and generate a report, having one or more graphs, for the given software application using the service model, each graph depicts a metric over a period of time and an indicator for the state of service associated with the given software application, where the metric provides a basis for the state of service associated with the given software application, the metric and the indicator are shown in relation to a time axis of the graph, and the time period includes the time at which the change in the state of service occurred.