Patent ID: 6965866
Filing Date: 2005-11-15
Classification: B25J,B64G,G05B,G06K,G06Q,G08B

Abstract:
1. A method for expediting warranty service on defective products comprising: providing a unique identifier on or within each product, the unique identifier electronically recorded in a Radio Frequency Identification Device (RFID) transponder; providing consumer purchaser or owner identification and retail purchase date data to a manufacturer or other warrantor; wherein the manufacturer or other warrantor registers a warranty with respect to the product upon receiving the data; providing means to read the unique identifier at courier service locations; and providing a web server computer system which, upon reading a unique identifier on a defective product which is picked up by the courier service or brought to a courier service location, authorizes the courier service to deliver the defective product to a warranty return location or indicates that the warranty is not in force.