Patent ID: 7606935
Filing Date: 2009-10-20
Classification: G06Q,H04L

Abstract:
1. A method comprising: generating a first e-mail with an e-mail header containing a first interval set at a workstation, and a first retransmit maximum count set at the workstation; sending the first e-mail to a first server; removing the first interval and retransmit maximum count from the first e-mail header at the first server and subsequently sending the first e-mail from the first server with the first interval and retransmit maximum count removed from the first e-mail header; querying a database to determine if the first interval has elapsed since the first e-mail has been sent and a reply has not been received to the first e-mail; conditionally resending the first e-mail depending on a result of the previous step; querying the database to determine if the following condition is true: the first interval has elapsed since the first e-mail has been sent and a reply has not been received to the first e-mail; conditionally resending the first e-mail depending on a result of the previous step; comparing the first retransmit maximum count to a number times the first e-mail has been sent; conditionally sending an e-mail to the workstation, depending on a result of the previous step; generating a second e-mail with an e-mail header containing a second interval set at a second workstation, and a second retransmit maximum count set at the second workstation; sending the second e-mail to the first server; removing the second interval and retransmit maximum count from the e-mail header of the second e-mail at the first server and subsequently sending the second e-mail from the first server with the second interval and retransmit maximum count removed from the second e-mail header, wherein the removing, querying, and resending steps above are effected by a processor executing a set of instructions, and the following steps are effected by the processor executing the set of instructions; querying a database to determine if the second interval has elapsed since the second e-mail has been sent and a reply has not been received to the second e-mail; conditionally resending the second e-mail depending on a result of the previous step; querying the database to determine if the following condition is true: the second interval has elapsed since the second e-mail has been sent and a reply has not been received to the second e-mail; conditionally resending the second e-mail depending on a result of the previous step; comparing the second retransmit maximum count to a number times the second e-mail has been sent; and conditionally sending an e-mail to the second workstation, depending on a result of the previous step.