Patent ID: 7355743
Filing Date: 2008-04-08
Classification: B07C,G07B

Abstract:
1. A method for monitoring a status of mail communications created by a large scale document production and management process, the production and management process including a plurality of stages selected from the following group: utilizing a print stream to generate documents, printing documents on a printer in accordance with the print stream, forming completed mail pieces on an inserter from the printed documents in accordance with mail piece creation data files, sorting the completed mail pieces on an outgoing sorter in accordance with carrier service specifications, delivering the completed mail pieces to a recipient by a carrier service, delivering a response mail piece from the recipient by the carrier service, and sorting the response mail piece at an incoming sorter; the method comprising: specifying a non-recurring mail piece identifier for a particular mail piece; including separate communications to separate individual recipients at a given delivery address in the particular mail piece; specifying non-recurring communication identifiers for each communication included with the particular mail piece; relating the mail piece identifier and communication identifiers; monitoring status of the particular mail piece; and reporting on a status of the individual communication based on a monitored status of the related mail piece.