Patent ID: 8428228
Filing Date: 2013-04-23
Classification: G06Q,H04M

Abstract:
1. A unified messaging platform having computer-implemented content conversion based on recipient designation, the platform comprising: a proxy server operable to: receive a recipient-targeted communication selected from the group consisting of an email, a text message, a fax, and a voice message; identify the recipient-targeted communication for a recipient; tag the identified recipient-targeted communication; a user store database communicatively coupled to the proxy server, the user store database containing an array of logical preferences set by a user of the messaging platform, the logical preferences defining a singular message format for delivery of the recipient-targeted communications; wherein the logical preferences include an indication of preferred user selected portions of the recipient-targeted communication; the proxy server further operable to: determine a preferred user selected portion in the recipient-targeted communication based upon the user's logical preferences; and send only the user selected portion in the recipient-targeted communication to the user; a conversion server containing a text-to-speech engine for automatically converting the recipient-targeted communication to an audio message format as defined by the user's logical preferences, wherein the converted message is delivered in the audio message format to the user; and a customized IVR server that is functionally integrated with the database server and the conversion server operable to: send a series of customized audio menu prompts from the IVR server to a caller, wherein the customized audio menu prompts are determined by the recipient-targeted communication, said audio menu prompts are selected from the inbox interface information responsive to voice commands and DTMF commands received from caller; retrieve the recipient-targeted communication through voice commands and DTMF commands, wherein the recipient-targeted communication is sent through the conversion server; send an audio rendering of the recipient-targeted communication to the user's hp one.