Patent ID: 7251313
Filing Date: 2007-07-31
Classification: H04M

Abstract:
1. A method for returning a phone call based on information in a voicemail message corresponding with the phone call, the method comprising: receiving the voicemail message; applying service logic to analyze the voicemail message to extract a spoken phone number included in the voicemail message; associating the extracted phone number with the voicemail message; in conjunction with retrieving the voicemail message, providing a recipient of the voicemail message with an option to dial the extracted phone number; determining an originating phone number associated with the phone call, wherein associating the extracted phone number with the voicemail message comprises comparing the extracted phone number with the originating number; in the event the extracted number matches the originating number, responsively determining nor to provide the recipient of the voicemail message with a duplicate option to dial the originating number; comparing the extracted phone number with an alternative number associated with the originating number; and in the event the extracted number marches the alternative number, responsively determining not to provide the recipient of the voicemail message with a duplicate option to dial the alternative number.