Patent ID: 9225935
Filing Date: 2015-12-29
Classification: H04M,H04N,H04W

Abstract:
1. A system for providing a video communication with a detention environment, the system comprising: a memory comprising instructions; and a processor configured to execute the instructions to: receive a request from a first user detained in the detention environment to initiate a video communication with a second user not detained in the detention environment, the video communication using a shared communications terminal located in a detention environment; determine, based on a schedule of the second user, whether the second user is currently available for participating in the video communication; when the determination indicates the second user is currently available for participating in the video communication, send a notification to the second user to accept the request to initiate the video communication; receive a response to the notification to the second user to accept the request to initiate the video communication; initiate the video communication between the first user and the second user when the response to the notification indicates the second user has accepted the request to initiate the video communication; and end the video communication between the first user and the second user based on a previously scheduled video communication associated with another user that is detained in the detention environment; wherein when the determination indicates the second user is currently not available for participating in the video communication, provide the first user with an opportunity to record a message, flag the message based on a content type associated with the message; and forward the flagged message to a predetermined recipient associated with the content type.