Patent ID: 8032630
Filing Date: 2011-10-04
Classification: H04L

Abstract:
1. A method for comprehensively managing a communications environment, wherein the communications environment comprises a plurality of network domains, each network domain comprising a separately managed communications network having intra-domain management components, the intra-domain management components comprising: an intra-domain data management component that manages the network domain and an intra-domain service level management component that receives service data relating to levels of service provided by the network domain from the intra-domain data management component, formulates intra-domain service instructions using the service data, and transmits the intra-domain service instructions to the intra-domain data management component, the method being executed by one or more processors that perform one or more operations comprising: receiving, at an inter-domain data collection module, domain-specific service data from the intra-domain management components of at least two network domains of the plurality of network domains; receiving, at an inter-domain service level management module, the service data relating to the at least two network domains from the inter-domain data collection module; receiving, at a business process management module, at least the service data relating to the at least two network domains from the inter-domain service level management module; and determining, at the business process management module, whether one or more predefined business objectives are met using the received service data.