Patent ID: 6483911
Filing Date: 2002-11-19
Classification: H04M

Abstract:
A computer system that has an interface to a telephone network and that is capable of executing network applications that provide telephony services to callers who access the computer system via the telephone network, said network applications each comprising one or more executable call flows, said computer system comprising:a call flow library to which client applications, including client applications that do not comprise any call flows, and said network applications can be programmatically linked to enable any such client application to call and initiate execution of a selected call flow of any such network application, the call flow library comprising: a data structure containing information describing the links between said call flow library and each of said network applications that is linked thereto; and program code callable by a client application that, based at least in part on the information contained in said data structure, enables said client application to initiate execution of a selected call flow of a selected network application linked to the call flow library.