Patent ID: 7496054
Filing Date: 2009-02-24
Classification: H04L,H04M

Abstract:
1. A method of processing a telephone call to a call number in a networked computer telephony system, comprising: providing a plurality of Extensible Markup Language (XML) documents hosted by a web server among a plurality of web servers on the Internet, each of said XML documents constituting a telephony application associated with a specified call number and including telephony-specific XML scripts with tags instructing how a telephone call to the specified call number is to be processed; providing a plurality of application gateway centers, each capable of processing the telephone call by retrieving and processing the XML document associated with the call number of the telephone call; periodically pinging from each of the plurality of application gateway centers to the plurality of web servers to measure a response time from each web servers; and directing the telephone call to be processed by the application gateway center having a fastest response time from the web server hosting the XML document associated with the call number.