Patent ID: 6542913
Filing Date: 2003-04-01
Classification: G06F

Abstract:
A customer document management system, comprising:customer information stored on a mainframe computer, said customer information being viewable on a first screen at a first location and updateable from multiple sources at associated multiple locations, the first location being one of said multiple locations; a data consolidator operating on said customer information to compile customer documents including data reconfiguration into a customer document output database, said customer documents including said data reconfiguration being viewable on a second screen at a second location, the second location being another one of said multiple locations; and a plurality of multiple format output devices driven from the customer document output database, said multiple format output devices being in communication with the first screen and the second screen, wherein one of said multiple format output devices comprises a means for producing a digital customer document viewable on both of the first screen and the second screen, for enabling the digital customer document to be delivered to a customer in a format desired by the customer.