Patent ID: 8666048
Filing Date: 2014-03-04
Classification: H04M

Abstract:
1. A system comprising: a server device, wherein the server device can establish a conference call between two or more participants using end-devices to connect to said conference call; a location identifier, wherein the location identifier can detect a current location for a plurality of end-devices participating in a conference call; a historical trend data store, wherein the historical trend data store can maintain quality of session data at specific locations for specific end-devices having participated in a previous conference call; a quality of session identifier, wherein the quality of session identifier can query a historical trend data store for historical quality of session trend data for each of the end-devices at their detected current locations, and wherein the quality of session identifier can analyze current and historical quality of session data to determine whether it meets a pre-established threshold for a desired quality of session; and a corrective action handler, wherein the corrective action handler can perform an automated corrective action based on the determination of the quality of session identifier, wherein the corrective action is based on both one or more characteristics of the end-user device and the location of the end-user device, wherein the location identifier continues sampling device specific location information at a predetermined interval and adjusts the corrective actions based on detected changes in location of the specific end-device for the duration of the conference call.