Patent ID: 6438580
Filing Date: 2002-08-20
Classification: G06Q

Abstract:
An interactive knowledge base comprising:a client operable to generate a request for a category of information, each category associated with one or more informational items and a plurality of questions and answers, the client further operable to communicate informational items associated with one or more categories of information; and, a server coupled to the client comprising: an interactive database comprising a plurality of informational items, each informational item associated with one or more categories of information, the database also comprising a discussion group associated with one or more categories of information, the discussion group comprising at least one question and answer associated with the category of information, at least one of the answers submitted in response to a question and communicated to the database by a second client, wherein a user associated with the second client can select to serve as one of a plurality of expert types for at least one category of information, the plurality of expert types including a subject matter expert that may receive the question associated with the at least one category of information and submit the answer to the interactive database, the plurality of expert types also including a subject master that may receive the question associated with the at least one category of information, submit the answer to the interactive database, and remove information from the at least one category of information in the interactive database; and, an information page builder operable to automatically construct an information page using informational items stored in the interactive database and based on the client's request for the category of information; the server further operable to receive informational items from the client, associate the informational items received from the client with one or more categories of information, and store the informational items in the interactive database.