Patent ID: 8355148
Filing Date: 2013-01-15
Classification: H04N

Abstract:
1. An image forming apparatus, comprising: a management unit configured to manage relationships between each of a plurality of abnormal situations that occur in the image forming apparatus and each of a plurality of URL data; a recognition unit configured to recognize, when an abnormal situation has occurred in the image forming apparatus, the abnormal situation that occurred; a specifying unit configured to specify URL data, which corresponds to the abnormal situation recognized by the recognition unit, among the plurality of URL data managed by the management unit; a receiver configured to, without a user's operation, receive web page data by accessing a storage location identified by the specified URL data; a display device configured to display a web page screen based on the received web page data; and a display controller configured to control the display device to stop displaying the web page screen based on the received web page data in accordance with a recovery from the abnormal situation recognized by the recognition unit, wherein the web page data at the storage location is customizable by an administrator.