Patent ID: 8165274
Filing Date: 2012-04-24
Classification: H04L

Abstract:
1. A digital notification and response system for digitally notifying customers of a utility comprising: a plurality of user contact devices in communication with a network; real time digital user data comprising: utility identified grouping information for forming at least one user group, user contact device information for each user contact device, and utility provided user contact device priority information; an application programming interface in communication with a processor and the network for receiving the real time digital user data from the utility; a dynamic information database in communication with the processor for storing the real time digital user data, wherein a first group of user contact devices for each user in the at least one user group and a second group of user contact devices for each user in the at least one use group are formed using the utility provided user contact device priority information; at least two industry standard gateways for transmitting at least one message from the utility through the application programming interface to the plurality of user contact devices, wherein the at least one message is simultaneously transmitted to the first group of user contact devices before being simultaneously transmitted to the second group of user contact devices; and wherein the application programming interface receives a response from at least one of the plurality of user contact devices through the at least two industry standard gateways simultaneously, and wherein the response is stored in the dynamic information database.