Patent ID: 8954563
Filing Date: 2015-02-10
Classification: G06F

Abstract:
1. A method for enriching events reflecting the state of a plurality of computer systems, the method comprising: storing, by a management station, a plurality of event messages and system metric data comprising service metric data, wherein at least one system metric data value triggers an event message of the plurality of event messages; determining, by the management station, a degree of correlation between a system metric associated with a system component that triggered the event message and at least one of a plurality of service metrics by calculating a correlation coefficient between the system metric associated with the system component that triggered the event message and at least one of the plurality of service metrics, said degree of correlation based at least in part on the system metric data and the service metric data, wherein the service metrics correspond to service level objectives defined within service level agreements; and enriching, by the management station, the event message based at least in part on the degree of correlation and including the calculated correlation coefficient, information for one or more correlated service metrics and a priority value in the event message.