Patent ID: 8316127
Filing Date: 2012-11-20
Classification: G06F

Abstract:
1. A computer-implemented method for determining a duration of user interaction with a web-based application, the method comprising: monitoring communication between a client computer and a server that executes the web-based application; identifying a message time period, during which messages are communicated between the client computer and the server; monitoring activity of a processor of the client computer; determining that a first time period of processor activity overlaps the message time period, the first time period including a first start time and a first end time, the first start time being outside of the message time period and the first end time being within the message time period; determining that a second time period of processor activity overlaps the message time period, the second time period including a second start time and a second end time, the second start time being within the message time period, and the second end time being outside of the message time period; determining the duration of user interaction based on the first start time of the first time period of processor activity and the second end time of the second time period of processor activity; comparing the duration of user interaction to a predetermined threshold duration; and generating an alert when the duration of user interaction exceeds the predetermined threshold duration.