Patent ID: 8132050
Filing Date: 2012-03-06
Classification: G06F,G06Q,G11B

Abstract:
1. A method implemented in a service computer communicating over a network with a customer computer, comprising: receiving a request from over the network from a removable storage manager executing in the customer computer for management information for at least one removable storage coupled to the customer computer; receiving from the removable storage manager read/write error information for the at least one removable storage; processing, in response to the received request for management information, the obtained read/write error information for the at least one removable storage to determine read/write error rates for the at least one removable storage; determining whether the determined read/write error rates for the at least one removable storage exceed at least one read/write error threshold; and sending at least one message to the removable storage manager to replace the at least one removable storage having read/write error rates that exceed the at least one read/write error threshold.