Patent ID: 6996601
Filing Date: 2006-02-07
Classification: G06Q

Abstract:
1. A method for managing change to protect the integrity of an enterprise's computer operating environment comprising the steps of: (a) submitting a change request document by a change requester to a change manager for validation, wherein the change requester and the change manager are separate entities; (b) broadcasting notice of a proposed change described ill a valid change request document to at least one potentially interested operating unit within the enterprise, wherein the potentially interested operating unit is an organization comprising a plurality of individuals, and wherein said change consists of modifications to hardware, software, or both in an electronic computing system of the enterprise; (c) reviewing said proposed change by a review team comprising said change manager and a representative of each potentially interested operating unit receiving notification of said proposed change and choosing to participate in said review team, said review team recommending a course of action regarding said proposed change, wherein the representative of the potentially interested operating unit is one of the individuals; and (d) notifying said change requester of said review team's recommended course of action regarding said proposed change; wherein the implementation of said change is unsuccessful and the method further comprises the steps of: (e) leaving in place any partial successful steps taken in the implementation of said change; (f) rescheduling any remaining steps to be taken implementation of said change; (g) notifying all potentially interested operating units of the status of said change; and (h) updating said change request document with the status of said change.