Patent ID: 8953808
Filing Date: 2015-02-10
Classification: G06F,G06Q

Abstract:
1. A system for supporting data transfer procedures, comprising: a source device that encrypts and stores user data onto a datacenter, said source device registering for a data backup service with an account server, said source device initiating one of said data transfer procedures by requesting a data transfer task from a vendor, said datacenter responsively transferring said user data to a vendor server; an escrow server that generates and sends a temporary key to said vendor server, a customer service center issuing a work order corresponding to said data transfer task to said source device, said source device sending a task request and said work order to said account server, said account server sending said work order to said escrow server and said datacenter; and a destination device that utilizes said temporary key to decrypt said user data, said vendor server and said escrow server being implemented as discrete entities that are each separate from said source device and said destination device.