Patent ID: 6871326
Filing Date: 2005-03-22
Classification: G06Q

Abstract:
1. A system for managing defective module information, comprising: a network; a database operatively connected to said network; an operator workstation operatively connected to said network and including an operator input device and an operator display device, said operator workstation displaying an operator graphical user interface on said operator display device permitting an operator to log a symptom of a defect and corresponding module identification information to said database via said network; a troubleshooter workstation operatively connected to said network and including a troubleshooter input device and a troubleshooter display device, said troubleshooter workstation displaying a troubleshooter graphical user interface on said troubleshooter display device permitting a troubleshooter to view the logged symptom for an identified module and log a defect to said database via said network; a reworker workstation operatively connected to said network and including a reworker input device and a reworker display device, said reworker workstation displaying a reworker graphical user interface on said reworker display device permitting a reworker to view the logged symptom and defect for the identified module and log an action to said database via said network; and an inspector workstation operatively connected to said network and including an inspector input device and an inspector display device, said inspector workstation displaying an inspector graphical user interface on said inspector display device permitting an inspector to view the logged symptom, defect, and action for the identified module and log feedback information to said database via said network.