Patent ID: 8112295
Filing Date: 2012-02-07
Classification: G06Q

Abstract:
1. A computer implemented method for personalizing a guest's stay at a hospitality site, comprising: providing a database in a storage device accessible to a network, for storing a plurality of user profiles; populating, using a microprocessor, the user profiles in the database with user preferences of the guest; customizing a plurality of hospitality services offered to the guest based on user preferences stored in the user profile; monitoring the location of the guest in at least two different locations throughout a hospitality site, at least one of the different locations not being a guest room, wherein information relating to the guest's location is used to customize facility-amenity controls, facility-amenity preferences, or media transmission controls related to facility-amenities, located in the at least two different locations throughout the hospitality site; accessing the database to access the user preferences of the guest; receiving a plurality of different types of desired media content, based upon the accessed user preferences of the guest, the receipt of which occurs because of negotiations with a media-content provider, to allow for the reception of the desired media content for the guest; conditioning the different types of customized media content for distribution; storing one or more of the received customized media selections for viewing by a guest, wherein the stored customized media selections is available for viewing if the guest requests to view the selection; determining which type of conditioned media content is to be distributed via the network to the guest based on the location of and user preferences of the guest; and selectively distributing the conditioned media content to locations throughout a hospitality site via a network, in response to the guest requesting to view the selection.