Patent ID: 9021362
Filing Date: 2015-04-28
Classification: G06F,H04L

Abstract:
1. A method for real-time capture of actual user experiences on a website, web application or mobile app, comprising: receiving, in each of a plurality of first servers, one or more beacons, each beacon comprising one or more data items which includes a performance metric representative of an experience of a user on the website or web application, each beacon being generated in real-time from a user session on the website, web application or mobile app; aggregating the one or more data items in one or more first sets of N, where N is an integer greater than 1, data buckets associated with each of the first servers, each of the one or more data items being aggregated in accordance with a value of the performance metric received with each of the one or more beacons, each data bucket being defined in a memory for data values falling within a predetermined range, each of the one or more first sets of N data buckets being arranged in an order of data value ranges; transmitting, by each of the first servers, the one or more data items of each of the N data buckets in each of the one or more first sets to one or more second servers over a network, each second server being associated with a different subset of the first servers; aggregating, in each of the one or more second servers, the one or more data items received from each of the first servers in the different subset in one or more second sets of N data buckets associated with each of the second servers, the one or more second sets of N data buckets being configured identical to the one or more first sets of N data buckets associated with each of the first servers, aggregating, in one or more final sets of N data buckets, the corresponding data contents of the one or more second sets of N data buckets received from each of the one or more second servers; generating, on a real-time analytic dashboard, one or more visual indicators representative of at least one aggregated data result computed from the data contents of the one or more final sets of N data buckets.