Patent ID: 9071643
Filing Date: 2015-06-30
Classification: G08B,H04L,H04M,H04W

Abstract:
1. A method for providing assistance to each of a plurality of users, each of said users having been enrolled as a member of a community, said method comprising: receiving, at a server, a first communication from a first mobile device associated with a first distressed user from said plurality of users, said distressed user having been enrolled as a member of a first community, said first mobile device being at a first location, said first location being associated with a first designated party for receiving emergency calls originating from said first location, receiving, at a server, a second communication from a second mobile device associated with a second distressed user from said plurality of users, said distressed user having been enrolled as a member of said first community, said second mobile device being at a second location, said second location being associated with a second designated party for receiving emergency calls originating from said second location, said second designated party being different from said first designated party, in response to said first communication, causing said server to initiate communication with a third designated party wherein said third designated party is different from both said first and second designated parties, wherein said third designated party is designated to receive emergency communications from members of said first community, in response to said second communication, causing said server to initiate communication with said third designated party, displaying, to said third designated party, information characterizing said first distressed user, displaying, to said third designated party, information characterizing said second distressed user, in response to said first communication, sending a communication from said third designated party to said first mobile device and in response to said second communication, sending a communication from said third designated party to said second mobile device.