Patent ID: 9177464
Filing Date: 2015-11-03
Classification: G08B,H04W

Abstract:
1. A method comprising the steps of: making a decision to open a two-way voice channel between a premises and an alarm monitoring station based on an alarm signal originating at the premises, wherein an alarm panel is located at the premises and comprises a speaker and a microphone; responsive to the decision to open the two-way voice channel, determining whether a smartphone is at the premises by an intermediary server performing steps comprising: if that the smartphone is determined to be at the premises, then automatically opening the two-way voice channel between the smartphone and the alarm monitoring station by transmitting a command from the intermediary server to the smartphone; and if the smartphone is not determined to be at the premises, then automatically opening the two-way voice channel between the alarm panel and the alarm monitoring station, wherein the intermediary server serves a system of geographically disperse alarm systems.