Patent ID: 7885194
Filing Date: 2011-02-08
Classification: H04L

Abstract:
1. A network device comprising: a processor configured to: receive a first extensible markup language (XML) problem report and a second XML problem report from a second network device, where the first XML problem report includes a first XML header and first XML event data and the second XML problem report includes a second XML header and second XML event data, where each of the first XML problem report and the second XML problem report includes fault data collected by a reactive script, following expiration of a short timer associated with the second network device, the fault data associated with a fault condition, and operation data collected by a proactive script, following expiration of a long timer associated with the second network device, the operation data associated with a non-fault condition; identify, based on the first XML header and the second XML header, that the first XML problem report and the second XML problem reports are problem reports; process, in response to identifying that the first XML problem report and the second XML problem reports are problem reports, the fault data and the operation data, in the first XML event data and the second XML event data, to determine that the first XML event data, in the first XML problem report, is associated with a particular reconfiguration information, of a plurality of reconfiguration information corresponding with the second network device, and that the second XML event data in the second XML problem report is not associated with any of the plurality of reconfiguration information; transmit the particular reconfiguration information and authentication data, associated with the network device, to the second network device, in response to the first XML problem report; form a reformatted second XML problem report, including adding additional information to the second XML problem report based on the second XML event data where the additional information includes changes to the second XML header to identify the network device and data from processing the fault data and the operation data, in the second XML event data; and transmit the second reformatted XML problem report to a third network device.