Patent ID: 8689058
Filing Date: 2014-04-01
Classification: H04L

Abstract:
1. A computer program product comprising one or more physical computer-readable storage media having thereon computer-executable instructions that, when executed by one or more processors of the computing system, cause a computing system to report a service outage of a service offered over the Internet by performing the following: the computing system detecting an outage in a service offered over the Internet; the computing system identifying one or more characteristics of the outage; based at least in part upon the one or more characteristics of the outage, the computing system automatically determining that the outage should be reported; based at least in part upon the one or more characteristics of the outage, the computing system selecting a method for reporting the outage to a target, selecting a method for reporting the outage to a target comprising: sending the outage report including the content to the target via the selected reporting communications channel.