Patent ID: 6731725
Filing Date: 2004-05-04
Classification: H04M

Abstract:
A method of scheduling and receiving by a user reminder call from an automated, computerized voice message storage and redelivery system (SRS) that includes a database containing previously stored identification information from a user to define the user as a subscriber and a human voice recognition means for determining if a human voice answers a call placed by the SRS or some other means was utilized to answer the call comprising the steps of:A. placing a call from a telephone by the user to the SRS; B. answering the telephone call placed in step A by a telephone connection of the SRS; C. identifying by the SRS the user from which the call of step A was made; D. requesting by the SRS when a reminder call is to be made by the SRS to the user; E. requesting by the SRS which telephone number is to be called by the SRS to deliver the reminder call of step D; F. requesting by the SRS the message to be included in the reminder call of step D; G. recording by the SRS the information obtained pursuant to the requests of the steps D, E, and F; H. calling the telephone number of step E as requested in step D; I. if the telephone number of step H is answered, determining by the voice recognition means of the SRS if a human voice has answered the telephone or the telephone is answered by means other than a human voice; and J. if a human voice answers the telephone of step H, providing by the SRS to the user who answers the telephone with the message of step F; K. determining by the SRS whether there is a caller identification (CID) number for the telephone used in step A; L. if a CID number is obtained in step K, comparing by the SRS the CID number obtained in step K to a database of stored CID numbers; and M. if the CID number of step K matches a stored CID number in step L, proceeding with step D.