Patent ID: 8489444
Filing Date: 2013-07-16
Classification: G06Q

Abstract:
1. A method for discovering business processes, comprising: utilizing at least one electronic chronicling capture tool on a device to automatically capture selected activities as they are performed; storing said captured selected activities in an electronic database; utilizing at least one annotation tool to bookmark said captured activities; utilizing the electronic database to organize said activities into chronicles; utilizing a chronicle navigator to access and utilize said chronicles; utilizing an analysis and mining tool to analyze said chronicles to derive statistics and summaries; automatically determining at least one key performance indicator; comparing said at least one key performance indicator with at least one target key performance indicator in order to determine whether said key performance indicator is within an acceptable range; determining changes to be made to a current business process when said key performance indicator is not within an acceptable range; and updating said current business process with said determined changes, wherein said device comprises at least one of personal computers, personal digital assistants, telephones, cell phones, GPS devices, audio/video recorders, audio/video players, or cameras.