Patent ID: 8006282
Filing Date: 2011-08-23
Classification: H04L,H04W

Abstract:
1. A method comprising: receiving, at a network management system (NMS) and from a network device, a notification generated using the network device, the notification being triggered by a user event and including information that associates a user with the user event and the network device; determining, using the NMS and based on the received notification, whether additional information is required from the network device for associating the user with the event and the network device; based on a determination that the additional information is required from the network device: based on a determination that the additional information is not required from the network device, associating the information included in the received notification with the user to form a user information record related to the user, the association being based on an address of the network device and an address of one or more other network devices; determining, using the NMS, whether duplicate addresses exist in a database for the network device and the one or more other network devices; based on a determination that the duplicate addresses exist in the database: based on a determination that the duplicate addresses do not exist in the database, storing the user information record in the database.