Patent ID: 8417128
Filing Date: 2013-04-09
Classification: G06F,H04N

Abstract:
1. A monitoring apparatus for monitoring an image forming apparatus, comprising: a memory device; a registration unit configured to register address information of the monitoring apparatus into the image forming apparatus; a reception unit configured to, according to an occurrence of an event at the image forming apparatus, receive from the image forming apparatus a notification of information regarding the event that has occurred, the notification being sent using the registered address information; a storing unit configured to store the information regarding the event that has occurred at the image forming apparatus in the memory device based on the received notification; an acquisition unit configured to acquire the information by periodically inquiring to the image forming apparatus; and a determination unit configured to determine whether the acquired information is stored in the memory device, wherein, if the information is not stored in the memory device, the registration unit re-registers the address information, and wherein the information stored in the memory device and the information used in the determination of the determination unit are changed according to a method by which the image forming apparatus stores the event that has occurred at the image forming apparatus.