Patent ID: 6766006
Filing Date: 2004-07-20
Classification: H04M

Abstract:
A method for operating a telecommunications server for a plurality of telephone extensions associated with a plurality of owners, wherein said method comprises:configuring, by a particular owner of the plurality of owners, a personal auto attendant associated with a particular telephone extension of the plurality of telephone extensions, the personal auto attendant including a series of menu selections, each menu selection associated with a particular user defined action of a plurality of user defined actions, and wherein the series of menu selections includes a hidden menu selection; receiving an incoming call from a caller for the particular telephone extension after the personal auto attendant has been configured; transferring the incoming call to the particular telephone extension; outputting the series of menu selections without the hidden menu selection to the caller; receiving a menu selection from the series of menu selections from the caller, wherein the menu selection corresponds to the hidden menu selection; and performing an associated user-defined action associated with the menu selection.