Patent ID: 8712827
Filing Date: 2014-04-29
Classification: G06Q

Abstract:
1. A method, using a computer, for determining a normalized contextual performance metric for quantifying with historical fatigue-incident data the operational risk to an enterprise caused by one or more individuals within the workforce of the enterprise attaining specified fatigue levels, using a computer, the method comprising: [1] for each of one or more individuals: [2] providing, by a computer, one or more incident records, wherein each incident record represents an incident occurrence and is parameterized by: an incident value that is a measurable characteristic of the incident occurrence, wherein for each incident record, the incident value is a one of: an economic cost, a legal or administrative compliance status rating, a customer satisfaction rating, an economic performance rating, a lost productivity cost, ad administrative burden, a number of injuries caused, a number of injuries caused by a specific severity, an incident severity level, a count of events related to the incident, a quality rating of products or services, and an employee productivity rating; and an incident fatigue level that is a neurobehavioral state, corresponding to the time of the incident occurrence, of one or more individuals associated with the incident occurrence; [3] selecting, by the computer, one or more activity records from among the created activity records, wherein the selected activity records are parameterized by activity fatigue levels within a fatigue level range of interest; [4] selecting, by the computer, one or more incident records from among the provided incident records, wherein the selected incident records are parameterized by incident fatigue levels within the fatigue level range of interest; and [5] determining, by the computer, a normalized contextual performance metric for the fatigue level range of interest, the normalized contextual performance metric comprising a sum of the incident values of the selected incident records divided by a sum of the activity values of the selected activity records.