Patent ID: 7216087
Filing Date: 2007-05-08
Classification: G06Q

Abstract:
1. A computer implemented method of providing feedback to a sales representative attempting to sell a product or service to a customer, comprising the steps of: (a) soliciting from the sales representative answers to a first set of predetermined questions about a sales opportunity with the customer, the answers to each of said first set of questions being selectable from a predetermined range of possible answers; (b) calculating a first probability that the sales opportunity will result in a sale based on the combination of answers selected by the sales representative for the first set of questions; (c) soliciting from the sales representative answers to a second set of predetermined questions that includes different questions than the first set of questions about the sales opportunity, the answers to each of said second set of questions being selectable from a predetermined range of possible answers; (d) calculating a second probability that the sales opportunity will result in a sale based on the combination of answers selected by the sales representative to the second set of questions; (e) rendering on a display screen a two dimensional matrix, with different locations within the matrix representing different probabilities, wherein an upper right corner of the matrix is associated with a highest probability that the sales representative will win the sale and a lower left corner of the matrix is associated with a lowest probability that the sales representative will win the sale; and (f) providing an indication to the sales representative of a difference between the first probability and the second probability, including displaying in the matrix a first visual indicator marking a location corresponding to the first probability and a second visual indicator in a location corresponding to the second probability.