Patent ID: 6631402
Filing Date: 2003-10-07
Classification: G06F,G06Q,H04L,H04M,Y10S

Abstract:
An Internet based reporting system for communicating customer-specific data retrieved from an enterprise fulfilling server to a client workstation via an integrated interface, said system comprising:a client browser application located at said client workstation for enabling interactive Internet-based communications with said reporting system, said client workstation identified with a customer and providing said integrated interface; at least one secure server for managing client sessions over the Internet, said secure server supporting a secure socket connection enabling encrypted communication between'said client browser application and said secure server; a report requestor object presenting one or more selectable reporting options for said customer in accordance with pre-determined customer entitlements, said requester object generating a report request message in response to user selection of a specific reporting option for communication to a secure server over said secure socket connection; a report manager server for maintaining an inventory of reports associated with a customer and receiving said report request message, said report manager server accessing report items in response to a request message and generating a response message including a metadata description of reporting items for a requested report, said response message and associated customer-specific data being communicated to a storage device associated with said client workstation over said secure socket connection; wherein said retrieved data and said metadata description of reporting items are utilized to generate a completed report for presentation to said customer via said interface, said completed report including an amount of usage of telecommunications services by the customer.