Patent ID: 8130918
Filing Date: 2012-03-06
Classification: H04M

Abstract:
1. A method of accomplishing closed-loop transaction processing through a voice-enabled terminal device, comprising: creating at least one voice service; executing the at least one voice service upon satisfaction of a predetermined scheduling condition, wherein executing the at least one voice service comprises generating service output that includes content derived from an on-line analytical processing (OLAP) system; identifying subscribers to receive the service output via a dynamic recipient list, the dynamic recipient list comprising a report that is generated when the at least one voice service is executed and which returns a list of subscribers satisfying predetermined criteria; generating at least one unique active voice page personalized for a subscriber identified via the dynamic recipient list, the at least one unique active voice page comprising the content and at least one input element; initiating an outbound voice-enabled communication to a voice-enabled terminal device associated with the subscriber to establish an interactive voice broadcast with the subscriber that will be governed by the at least one unique active voice page; delivering the content and the at least one input element to the subscriber during the interactive voice broadcast via the at least one unique active voice page; receiving a response to the at least one input element from the subscriber, during the interactive voice broadcast, via the voice-enabled terminal device; and processing a transaction based in part on the received response.