Patent ID: 8844004
Filing Date: 2014-09-23
Classification: H04L

Abstract:
1. A method comprising: receiving, within a first computing environment, a credentials request from a second computing environment, the credentials request including a public key to encrypt at least a portion of credentials to be sent to the second computing environment in response to the received credentials request, and further including a user identifier of a first computing environment user that submitted an incident to the second computing environment that is to be investigated with the requested credentials; processing the received credentials request within the first computing environment, the processing performed automatically upon receipt of the credentials request, the processing including: automatically approving the credentials request and activating credentials without receiving any first computing environment user input, wherein the activating of the credentials includes copying permissions associated with the user identifier of the first computing environment user and applying the copied permissions to the activated credentials; encrypting at least a portion of the activated credentials according to the public key received in the credential request; sending the credentials to the second computing environment for accessing at least a portion of the first computing environment by logging in with the credentials; and logging the processed credentials request and future interactions with the first computing environment utilizing the credentials; and deactivating the credentials to prevent further access to the first computing environment by the second computing environment with the credentials.