Patent ID: 6876732
Filing Date: 2005-04-05
Classification: H04M

Abstract:
1. A method of providing a user system a new service associated with an electronic device in said user system in accordance with information being communicated through a communication network, between said user system and a customer center for carrying out an operation support business for said electronic device, said electronic device storing communication log information and operation data, executing a predetermined communication process on the basis of the operation data, said method comprising: causing said customer center to access said electronic device through said communication network at a predetermined interval, to acquire the communication log information stored in said electronic device; causing said customer center to judge a communication traffic condition on the basis of said communication log information, to generate a judgment result; causing said customer center to determine a new inside configuration of said electronic device on the basis of said judgment result; and transmitting configuration information indicative of suggested contents of said inside configuration, from said customer center to said user system through said communication network.