Patent ID: 8861694
Filing Date: 2014-10-14
Classification: H04M,H04Q

Abstract:
1. A method of processing call information, the method comprising: providing an application software program configured to be installed on a mobile computing device of a user; receiving a first message at a processor device wherein the first message is initiated at least partly in response to a call from a calling party to the user, the first message including call related information, the call related information including at least an identifier associated with the calling party and an identifier associated with the user; automatically determining, by the processor device, if the calling party is associated with an existing contact record in a user contact data store, wherein the contact record in the user contact data store is accessible and editable by the user via a user interface of the application software program; wherein at least a portion of the editable contact records are used in the call presentation to the user on subsequent calls; if a determination is made that the calling party is not associated with an existing contact record in the user contact data store, automatically querying, during the call, one or more data sources for data related to the calling party, and automatically populating at least a portion of a contact record with at least a portion of query response data related to the calling party; enabling an application software program to be provided to a mobile computing device of a third party associated with the called party; and transmitting from a computing system over a network to the application software program a second message during the call, the second message including at least a portion of the contact record or at least a portion of the query response data related to the calling party.