Patent ID: 6810382
Filing Date: 2004-10-26
Classification: G06Q,G16H

Abstract:
A method, comprising:executing a program with a computer to manage a number of personal injury claims; establishing a number of client records corresponding to the claims with the program; generating a request for information with the program for a first one of the claims, the program automatically scheduling a computer prompt to an operator in response to said generating, the prompt being scheduled a period of time after said generating; providing the prompt to the operator after the period of time passes; receiving the information in response to the prompt; entering data into a first one of the records corresponding to the information; and wherein each of the records includes an indication of claim status and further comprising: setting the indication for the first one of the records to represent a pre-negotiation phase of the first one of the claims; sending a number of letters requesting medical treatment data in response to a number of operator prompts generated by the program during the pre-negotiation phase; entering the medical treatment data into the first one of the records in response to said sending; providing a communication to demand compensation for the personal injury after medical treatment is completed; and changing the indication for the first one of the records to represent a negotiation phase of the first one of the claims.