Patent ID: 6873843
Filing Date: 2005-03-29
Classification: G06Q

Abstract:
1. An information processing apparatus for delivering a product to a delivery address specified from a first device, comprising: search request means for connecting to a second device based on a telephone number entered from said first device and requesting a search of customer information; storage means for storing customer information supplied from said second device; search means for searching customer information stored in said storage means based on said telephone number input from said first device; presenting means for presenting said search results supplied from said search means or said second device to said first device; controller means for controlling said presenting means, said search request means, and said search means, wherein if said search results are obtained from said search means said controller means causes said presenting means to present said search results supplied from said search means to said first device, and if said customer search information results are not obtained from said search means said controller means causes said search request means to connect to said second device and request a search of customer information and said controller means causes said presenting means to present said search results supplied from said second device to said first device; and order issuing means for issuing an order for said product to a third device based on said order information input from said first device.