Patent ID: 8352302
Filing Date: 2013-01-08
Classification: G06Q

Abstract:
1. A computer-implemented method for determining a plurality of turfs from where to reallocate a workforce to a given turf, comprising computer-implemented operations for: displaying, through a computer having a processor and a memory, a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs; receiving, through the computer, a selection of the given turf from the plurality of turfs through the graphical user interface; upon receiving the selection of the given turf from the plurality of turfs, determining, through the computer, which of others of the plurality of turfs are optimal turfs from where to reallocate telecommunications technicians to the given turf; determining, through the computer, a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from the each of the optimal turfs to the given turf; and generating, through the computer, visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs.