Patent ID: 8983051
Filing Date: 2015-03-17
Classification: H04M

Abstract:
1. A system for making outgoing calls, the system comprising: an intelligent component operable to communicate with a caller and at least one callee, the intelligent component operable to be invoked and directed by the caller using voice commands or text commands, the intelligent component operable to receive from the caller an identification of the at least one callee to be called, the intelligent component operable to determine, based on a contact list associated with the caller, a telephone number at which the at least one callee can be reached and to determine, based on a rules datastore, conditions under which a call to the at least one callee is to be made and to automatically initiate the call to the at least one callee, the conditions comprising a condition relating to retrying the call, the intelligent component operable to respond to an additional direction received from the caller during the call without informing the at least one callee of the additional direction; and one or more memories comprising a plurality of data sources including the rules datastore and the contact list associated with the caller.