Patent ID: 7355758
Filing Date: 2008-04-08
Classification: H04N

Abstract:
1. A method of monitoring data associated with attempted automated transmission of facsimiles to target recipient sites, comprising: obtaining facsimile status data regarding the failure of a facsimile transmission that is directed from a sending site to a recipient site; generating an error or fault descriptor message that is descriptive of the likely transmission fault and/or problem based on the obtained facsimile data; identifying the intended target recipient of the failed facsimile transmission; providing an electronic database of a plurality of data fields, including a first data field for the error or fault descriptor message and a second data field for the intended recipient identity; displaying a fault summary report that comprises data from the first and second data fields so that the fault summary report is electronically concurrently accessible by a plurality of users on a plurality of respective displays; repeating the obtaining, generating, identifying and providing steps for a plurality of separate target recipient facsimile transmissions; and further comprising: providing a reference library of predetermined fault or error descriptor messages associated with respective defined general fault codes, and wherein the obtained facsimile status data includes second fault codes different from the general fault codes and may include textual data, and wherein the generating step comprises assigning one of the predetermined general fault codes to the obtained facsimile status data to generate at least a portion of the associated fault descriptor message for the report.