Patent ID: 7180888
Filing Date: 2007-02-20
Classification: H04L,H04M

Abstract:
1. A telecommunications system, comprising: a packet switching network; one or more telephony devices couples to said packet switched network; and a queues server implement one or more queues, coupled to said packet switched network, said one or more queues configured with network aliases and to receive forwarded calls from said one or more telephony devices responsive to a request from said one or more telephony devices and and to forward said calls back to said one or more telephony devices when one or more predetermined conditions have been met; wherein said one or more queues define callable network entities that may receive calls from other network devices from said one or more telephony devices to forward said calls thereto; and wherein said one or more telephony devices define client endpoints adapted to forward said calls to said one or more queues; wherein queuing to said one or more queues is implemented as a network callable function; wherein said telephony device is a hunt group proxy and said hunt group proxy process the first call by searching for an available hunt group member.