Patent ID: 6463420
Filing Date: 2002-10-08
Classification: G06Q

Abstract:
A method of providing online tracking of delivery status information of a plurality of orders over a computer network, comprising the steps of:communicating delivery status information regarding at least one order from at least one non-web tracking carrier shipping the at least one order to a server associated with a supplier from whom the at least one order originated, storing the delivery status information on the server, receiving, at the server, a request from a customer to view delivery status information for a selected order, determining whether a carrier shipping the selected order is a web tracking carrier or a non-web tracking carrier, retrieving the stored delivery status information from the server if it is determined that the carrier shipping the selected order is a non-web tracking carrier, formulating an internal request for delivery status information for the selected order if it is determined that the carrier is a web tracking carrier, transmitting said internal request to the carrier, receiving delivery status information from the carrier for the selected order, and displaying the delivery status information to the customer.