Patent ID: 7580890
Filing Date: 2009-08-25
Classification: G06Q

Abstract:
1. A computerized method for tracking accounts managed by an account agent or agents, the method comprising: a) receiving a baseline status of an account from an account database; b) retrieving an updated status of the account from an account database after a predetermined period; c) comparing the baseline status to the updated status, wherein the comparing operation is performed using a processor; d) generating an account metric based on the step (c) of comparing the baseline status to the updated status, the account metric including a weighting according to at least a change in level of delinquency of the account, wherein the generating operation is performed using the processor; f) assigning a score to the account agent or agents based on the account metric, wherein the assigning operation is performed using the processor and wherein the score is used to evaluate the account agent or agents.