Patent ID: 8725853
Filing Date: 2014-05-13
Classification: H04L

Abstract:
1. A method, comprising: receiving a plurality of fault events from a plurality of network elements within an information technology infrastructure, wherein the plurality of fault events are received from: a plurality of data providers that include at least a first data provider that defines a first management channel protocol that communicates management information with a first type of element, a second data provider that defines a second management channel protocol that communicates management information with a second type of element, wherein the first management channel protocol and the second management channel protocol are different, wherein the plurality of data providers is operable to receive a query, to poll an element of the information technology infrastructure using one of the plurality of data providers in response to the query, and to receive a result of the query from the element; and a protocol independent command processor operable to receive a command associated with a schedule for polling the element of the information technology infrastructure, to generate the query in response, to communicate the query to the plurality of data providers, to receive the result of the query from the element from the plurality of data providers, and to take an action based upon the command and the result of the query; wherein the schedule for polling the element of the information technology infrastructure is based on a management descriptor containing a profile of the element; generating and displaying, based on the plurality of fault events, a graphical user interface display that comprises an infrastructure health value, a reliability value, and a security value; wherein the infrastructure health value, the reliability value, and the security value are calculated based upon the plurality of fault events; wherein the method is performed by one or more computing devices.