Patent ID: 9106726
Filing Date: 2015-08-11
Classification: H04L,H04M

Abstract:
1. A method comprising: receiving a request at a first packetized voice service provider from a second packetized voice service provider for provisioning a domain name service of the first packetized voice service provider as part of a packetized voice service of the second packetized voice service provider; generating, in response to the request, a prompt via a graphical user interface to obtain information for populating a service record including, generating statistical data associated with the domain name service for presentation at the graphical user interface, in response to the obtained information, wherein the statistical data includes performance indicators informing a customer of various resources associated with the first packetized voice service provider; generating the service record for storage corresponding to a customer account for the packetized voice service; modifying, by the customer with the graphical user interface, the domain name service according to the statistical data; and generating another prompt, via the graphical user interface, for determining the load share parameter, the failover parameter, or a combination thereof; and configuring the service record based on the determined load share parameter, the failover parameter, or the combination thereof.