Patent ID: 6546005
Filing Date: 2003-04-08
Classification: H04L,H04M,Y10S

Abstract:
An active user registry system responsive to a request for communications contact information corresponding to a user, comprising:a. a computer; b. a database, linked to the computer, containing communications information for contacting the user including a user identifier, a plurality of communications addresses and information corresponding to the user's preferred communications options; c. a voice interface for enabling interaction with, and control and management of, the system from any available voice-compatible communication interface; and D. a cache coupled to the database for storing information, for a particular subscriber, corresponding to an entry point to communications information for contacting the user stored in the database, the information stored in the cache for a particular subscriber is updated in accordance with a pattern of communications options utilized over time by the subscriber upon access to the database; wherein the system determines a communications address for contacting the user by brokering a communication in accordance with a comparison between a communications option accompanying the request and the user's preferred communications option.