Patent ID: 8412493
Filing Date: 2013-04-02
Classification: G06F

Abstract:
1. A computer implemented method of generating a multi-dimensional model that is operable to determine performance of a service, comprising: Receiving, using a computer, data defining multiple resource types, receiving, using the computer, metadata defining (i) a hierarchical organization for one or more of the multiple resource types, including a hierarchical resource type for a respective resource type defining multiple levels of aggregation, and (ii) composite resource types for one or more groups of the resource types, a composite resource type of the composite resource types defining a composition of certain resource types of the resource types, generating, using the computer, the multi-dimensional model from the received data and received metadata, the generating comprising creating a multi-dimensional function for each resource type and for each composite resource type within the received data and metadata; receiving, using the computer, service data associated with the service; and processing, using the computer, the service data by the multi-dimensional model to determine the performance of the service.