Patent ID: 8121853
Filing Date: 2012-02-21
Classification: G06Q

Abstract:
1. A method performed by at least one computer processor executing computer program instructions tangibly stored on a non-transitory computer-readable medium, wherein the method comprises: (A) identifying a loyalty level of a first partner in a relationship based on first input provided by the first partner, wherein a loyalty climate model is characterized by the loyalty level, wherein the loyalty climate model characterizes a relationship between the first partner and a second partner in the relationship; (B) identifying values of a plurality of dimensions of loyalty of the first partner to the second partner in the relationship based on second input provided by the first partner, wherein the loyalty climate model is further characterized by the values of the plurality of dimensions of loyalty; (C) identifying a loyalty sub-function based on the identified loyalty level, wherein (C) comprises: (D) applying the identified sub-function to the plurality of dimension values to identify a loyalty index associated with the first partner, wherein the loyalty climate model is further characterized by the loyalty index; (E) identifying a plurality of loyalty scores for a plurality of people; and (F) identifying a plurality of sets of values of the plurality of dimensions of loyalty, wherein each of the plurality of sets of values corresponds to a distinct one of the plurality of people.