Patent ID: 8326637
Filing Date: 2012-12-04
Classification: G06Q,G10L

Abstract:
1. A method for processing one or more multi-modal inputs in a natural language voice services environment that includes one or more electronic devices, comprising: detecting at one or more electronic device, a multi-modal input that includes a first input having a first modality type and a second input having a second modality type, wherein the second input is related to the first input, and wherein the first modality type is different than the second modality type; extracting, at a processor, context information relating to the multi-modal input, from the first input and from the second input determining, at the processor, a request from the first input or the second input; processing, at the processor, the request based on the extracted context information relating to the multi-modal input; generating at least one transaction lead based on the extracted context information of the multi-modal input; receiving at least one further input relating to the generated at least one transaction lead; and processing a transaction click-through in response to receiving the at least one further input.