Patent ID: 6314164
Filing Date: 2001-11-06
Classification: H04M

Abstract:
A method for developing or maintaining an automated response unit (ARU) service using a GUI tool, the ARU service comprising a plurality of ARU service offerings, the method comprising:(a) accepting an action entered by a user;(b) determining if the user entered a maintain table action associated with a table, wherein said table is accessible to a number of nodes associated with an ARU service offering and stores a number of addressable entries;(c) processing a maintain table action process if it is determined in step (b) that the maintain table action was entered by the user;(d) determining if the user entered a process node action;(e) processing a process node action if it is determined in step (d) that the process node action was entered by the user;(f) determining if the user entered an exit GUI tool action; and(g) exiting the GUI tool if it is determined in step (f) that the exit GUI tool action was entered by the user.