Patent ID: 8799051
Filing Date: 2014-08-05
Classification: G06Q

Abstract:
1. A computer system that provides customer-validated Statement of Work workflow automation for data storage environments, the computer system comprising: computer hardware comprising one or more computer processors; a first user interface executing in the one or more computer processors, the first user interface configured to receive first data indicative of a storage architecture of a first data storage system, the first data comprising at least first storage configuration information, customer storage media type preference, an amount of available storage components, and recommendations by the service provider for modifying the first data storage system, the first data input by a service provider; a second user interface executing on one or more computer processors, the second user interface configured to display the first data and the recommendations for modifying the first data storage system for review by the customer, the second user interface being further configured to receive from the customer second data comprising second storage configuration information about the first data storage system, expectations about the modifications to the first data storage system, and validation input regarding the data storage system environment; a manager module executing on the one or more computer processors, the manager module further configured to: after a service manager or professional services personnel resolve any discrepancies, the manager module further configured to generate, based at least on the first data and the validation input, a customer-validated Statement of Work to be performed with respect to the project related to the first data storage system; and a third user interface configured to receive completion data regarding completion of the services performed with respect to the first data storage system after the customer has accepted the proposed project Statement of Work.