Patent ID: 8761371
Filing Date: 2014-06-24
Classification: H04M

Abstract:
1. A computer-implemented method comprising: one or more processors operable to perform the steps of: requesting a real-time (RT) customer service record (CSR) request for a telephone number (TN) associated with a local number portability (LNP) order, the requesting occurring prior to a second CSR request that occurs as part of a submit process for the LNP order; receiving, in response to the request for the RT CSR request, a RT CSR response from a telecommunications carrier that the TN is to be transferred from as part of the LNP order; and validating data in the RT CSR response in order to prevent rejections of the data in the second CSR during the LNP process, wherein validating data in the RT CSR response includes determining whether the response includes any port-prohibiting features.