Patent ID: 8041592
Filing Date: 2011-10-18
Classification: G06F,G06Q,H04L

Abstract:
1. A method of collecting and analyzing organization data, the method comprising: receiving, at a data analysis computing device, communication records from multiple data sources, the multiple data sources corresponding to different channels of communication and comprising two or more of a telephone activity data source, an email activity data source, and an instant messaging activity data source; identifying a first contact data associated with a first person in an organization, the first contact data comprising at least one of a name, telephone number, email address, and instant messaging user identifier; performing, at the data analysis computing device, an analysis of the received communication records using an automated correlation tool, wherein the analysis comprises performing one or more of a trend analysis, a time analysis, and a pattern analysis on the communication records of the first person for the different channels of communication; and identifying, based on the analysis, a first sequence of communication records associated with the first person, the identifying including identifying two communication records associated with the first person, the two communication records occurring within a predetermined time window on the same day, and having different channels of communication, the first sequence of communication records satisfying a predetermined rule used to identify sequences of communication that have a greater potential of being connected to fraudulent or illegal activities within the organization.