Patent ID: 8589211
Filing Date: 2013-11-19
Classification: G06Q

Abstract:
1. A system comprising: an online ticket changer configured to deliver travel change solutions; a ticket database including an already-issued airline ticket; a fare rule database including a plurality of rule scenarios governing permitted changes to the already-issued airline ticket; and an automated system including a computer configured to receive a ticket reference from a requester, to retrieve the already-issued airline ticket from the ticket database based upon the ticket reference, to retrieve, from the rule database, one or more rule scenarios applicable to the already issued-airline ticket, and to combine the one or more rule scenarios into a plurality of change options and restrictions to be delivered to the requester and a positive indication of allowability or a negative indication of allowability for each of the change options and restrictions, at least one of the change options and restrictions selected from the group consisting of ticket reissue ticket change, and route change, wherein the computer further includes a display configured to display information within a first web page to the requester about the change options and restrictions and about the positive indication of allowability or the negative indication of allowability for each of the change options and restrictions, and the first web page is configured to present the positive indication or the negative indication for each of the change options and restrictions as a hyperlink to a second web page or as a link to a popup window.