Patent ID: 8621288
Filing Date: 2013-12-31
Classification: G03G,G06F,H04N

Abstract:
1. A management apparatus that monitors a plurality of image forming apparatuses on a network, the management apparatus comprising: a screen connected to a graphical user interface (GUI) unit to accept error monitoring and reporting configurations; a state acquisition unit configured to acquire the state of each image forming apparatus; a monitoring unit configured to monitor the change in state of each image forming apparatus based on the acquired state of the respective image forming apparatus; a determination unit configured to determine a GUI configurable notification destination to which the change in the states is to be reported depending on the monitor result of the change in the state of the image forming apparatus by means of the monitoring unit; and a transmission unit configured to transmit a notification regarding the change in the state to the notification destination determined by the determination unit, wherein the monitoring unit further comprises: wherein, as to the notification destination, when the error continuation time determination unit has determined that the occurring error continues for a period of time equal to or longer than a predetermined period of time, the determination unit newly determines a GUI configurable notification destination that is different from the notification destination when the error occurrence determination unit has determined that the error is a newly-occurred error, wherein error notification and monitoring times and intervals are GUI configurable, wherein, when the error continuation time determination unit has determined that the occurring error continues for a period of time equal to or longer than a predetermined period of time, the transmission unit transmits a notification regarding the error to the notification destination determined by the determination unit, wherein, as to the notification destination, when the error recovery determination unit has determined that the image forming apparatus has recovered from an error that occurred therein, the determination unit determines a GUI configurable notification destination to which a notification regarding the error that has occurred has been transmitted, and wherein, when the error recovery determination unit has determined that the image forming apparatus has recovered from an error that occurred therein, the transmission unit transmits a notification regarding the recovery from the error to the notification destination determined by the determination unit.