Patent ID: 7882033
Filing Date: 2011-02-01
Classification: G06Q

Abstract:
1. A method for providing communication services for a guest at a hospitality facility including a network, a server, and a plurality of terminals, the method comprising: receiving, via a first of the plurality of terminals, a guest identifier associated with the guest, wherein the plurality of terminals is configured to present wagering games; authenticating the guest using the guest identifier; receiving, from the guest via the first of the plurality of terminals, contact information associated with a contact; determining, based on the contact information, a connection method from a plurality of connection methods; and after the authenticating the guest, establishing, based on the connection method and the contact information, a connection between the first terminal and a second of the plurality of terminals, wherein the second of the plurality of terminals is associated with the contact, wherein the connection is configured to transmit sound information.