Patent ID: 6629096
Filing Date: 2003-09-30
Classification: G06N,Y10S

Abstract:
A system for performing a business process, comprising:a memory operable to store a plurality of knowledge modules, wherein each knowledge module comprises a business process, the business process comprising a plurality of subprocesses; and a processor coupled to the memory and operable to: store a knowledge item generated by a first knowledge worker in the memory, wherein the knowledge item is indexed in the memory according to the results of a first query session and the first query session comprises a plurality of questions presented to the first knowledge worker and a plurality of answers provided by the first knowledge worker in response to the plurality of questions; retrieve the knowledge item generated by the first knowledge worker based upon the results of a second query session with a second knowledge worker, wherein the second query session comprises a plurality of questions presented to the second knowledge worker and a plurality of answers provided by the second knowledge worker in response to the plurality of questions; and initiate a graphical user interface comprising a plurality of displays, wherein each display corresponds to a subprocess of a selected knowledge module and at least one display is operated by the second knowledge worker to perform a portion of the process using the retrieved knowledge item.