Patent ID: 8874446
Filing Date: 2014-10-28
Classification: G06F,G06Q,G10L,H04M

Abstract:
1. A computer-implemented method of funneling user responses in a voice portal system to determine a desired item or service, the voice portal system implemented by one or more computing devices, the method comprising: receiving, by at least one of one or more computing devices, a selection of a vertical domain related to the desired item or service of interest to a user; querying, by at least one of the one or more computing devices, the user for a first attribute value associated with a first particular attribute of the desired item or service, the querying comprising: setting vertical preferences for the vertical domain based at least in part on the first attribute value; determining, by at least one of the one or more computing devices, if the first attribute value given by the user satisfies an end state, the end state comprising a point at which the desired item or service is found; and responsive to determining that said end state is not satisfied: