Patent ID: 8638908
Filing Date: 2014-01-28
Classification: H04M

Abstract:
1. A method for generating customized event notifications, the method including the following steps: a. Processing a customized conversation event and related data between a caller and a user wherein the conversation event is created from a recorded conversation sample between the caller and the user; b. Associating the customized conversation event with a first caller identification; c. Retrieving from an external source outside data related to the first caller identification; d. Storing the processed conversation event, the related outside data and the first caller identification; e. Receiving a communication event; f. Associating the communication event with second caller identification; g. Comparing the first caller identification and the second caller identification; and h. Providing playback data comprising all or a portion of the related outside data and the processed conversation event between the caller and the user to notify the user of the communication event, if the first caller identification and the second caller identification are related.