Patent ID: 7991661
Filing Date: 2011-08-02
Classification: G06Q,H04M

Abstract:
1. A computer-implemented method of accessing, collecting and classifying that uses information of wireless voice market subscribers, said method comprising: receiving, with a survey participant computer system, subscriber access information from a wireless subscriber to access a wireless carrier webpage, the access information including an indication of a first candidate carrier; accessing, with the survey participant computer system, a webpage of the first candidate carrier and using the access information to access an online bill of the wireless subscriber via the webpage; when the access of the online bill via the webpage of the first candidate carrier is unsuccessful, accessing the online bill via a webpage of a subsequent candidate carrier from a list of candidate carriers generated by an online survey system, the survey participant computer system to access each of the candidate carrier webpages until access to the online bill of the wireless subscriber is successful via the subsequent candidate carrier webpage using the subscriber access information; collecting voice information from the accessed online bill associated with the subsequent candidate carrier webpage, and saving the voice information to a memory associated with the survey participant computer system; processing said voice information to generate processed voice information associated with the wireless subscriber; and classifying said processed voice information to generate market analysis information for said wireless voice market.