Patent ID: 8644801
Filing Date: 2014-02-04
Classification: H04M,H04W

Abstract:
1. A method of processing calls, the method comprising: receiving at a computer system a call from a caller; determining whether there are multiple users that have designated the caller as eligible to modify a silent setting on respective users' communication devices, at least partly in response to determining that there are multiple users that designated the caller as eligible to modify the silent setting on respective users' communication devices, prompting the caller to indicate which of the multiple users that the caller is attempting to contact; receiving a caller selection of a user in the multiple users that designated the caller as eligible to modify the silent setting on respective users' communication devices; prompting the caller to indicate whether the call is an important call; determining whether the caller indicated that the call is an important call, and at least partly in response to determining that the caller indicated that the call is an important call, causing, at least in part, the call to ring through to a communication device of the selected user and providing, in association, an important call indicator to the selected user communication device, at least partly in response to determining that the caller failed to provide a response to the prompt prompting the caller to indicate whether the call is an important call, terminating the call.