Patent ID: 7673014
Filing Date: 2010-03-02
Classification: G06Q

Abstract:
1. A product information providing system, comprising: a product information providing apparatus that provides electronic product information for supporting operations of a product; and a Web server that is connected to the product information providing apparatus via a network, wherein the Web server comprises: an electronic product information storage that stores a group of files which are hierarchized and are associated with each other by a link structure, have a file format browsable through a Web browser of the product information providing apparatus and contain the electronic product information, each file of the group of files including an absolute address which consists of a first address indicating an address of a top page of the Web server and a second address indicating a relative address to the first address, and the product information providing apparatus comprises: a memory that stores the first address; a table holding unit that holds an event table in which an event relating to a change in a state of the product is associated with the second address; an event detection unit that detects occurrence of an event relating to a change in the state of the product; an acquisition unit that acquires the second address corresponding to the event detected by the event detection unit from the event table held by the table holding unit; a generating unit that generates the absolute address based on the first address stored in the memory and the second address acquired by the acquisition unit; and an accessing unit that accesses corresponding electronic product information stored in the electronic product information storage based on the absolute address generated by the generating unit.