Patent ID: 8635279
Filing Date: 2014-01-21
Classification: H04M

Abstract:
1. A computer controlled method for establishing context of an electronic real-time voice communication, said method comprising: detecting an event in a first electronic real-time voice communication between a calling party and a called party; querying the called party to determine if a reminder reference will be created as public or private; receiving a response to the query from the called party; if the response to the query indicates that a public reminder reference will be created, creating the reminder reference without placing the calling party on hold; if the response to the query indicates that a private reminder reference will be created: storing the reminder reference for subsequent retrieval; detecting a subsequent connection attempt initiated by the calling party to the called party for a second electronic real-time voice communication; retrieving the reminder reference associated with the first electronic real-time voice communication; audibly presenting the reminder reference to the called party; and responsive to the reminder reference being presented, establishing the second electronic real-time voice communication between the calling party and the called party.