Patent ID: 7546221
Filing Date: 2009-06-09
Classification: H04L

Abstract:
1. At a computer system, the computer system including a processor and system memory, a computer implemented method for creating an applicable service map of a plurality of information technology resources included in an information technology infrastructure, the computer implemented method comprising: an act of defining rules that indicate how information technology services interrelate to other computing components in the information technology infrastructure; an act of defining a service map at a first level of detail, the first level of detail representative of a lesser detailed view of an information technology service; an act of defining the service map at a second level of detail, the second level of detail representative of a more detailed view of the information technology service, the second level of detail indicating the information technology service's primary dependencies on other components in the information technology infrastructure; an act of identifying a taxonomy for representing additional levels of detail in the service map of the information technology service, the additional levels of detail being different than the first and second levels of detail, the additional levels of detail indicating further components and characteristics of components presented at the first and second level of detail; an act of identifying a specified level of detail for presenting the service map of the information technology service; an act of associating ownership for components that are to be presented in the service map with specified responsible entities; and an act of presenting the service map of the information technology service with the specified level of detail, the service map including components indicated for presentation at the specified level of detail and corresponding entities responsible for the ownership and accountability of the included components.