Patent ID: 8700021
Filing Date: 2014-04-15
Classification: G06F,H04L,H04M,H04W

Abstract:
1. A method comprising: determining via a hosted server that at least one action needs to be performed by at least one mobile device under management; generating at least one message via the hosted server, the at least one message comprising the at least one action and header information that includes an identifier of the mobile device under management; transmitting the at least one message to the mobile device under management, the at least one message configured to invoke at least one process on the mobile device under management in the background of an operating system of the mobile device without alerting a user of the mobile device, wherein the at least one message comprises a hook function that notifies a third-party application operating on the hosted server of reception of the at least one message by the mobile device and content of the at least one message received by the mobile device, wherein the hook function is a subroutine that interrupts an application operating on the mobile device and initiates a program separate from an operating system (OS) of the mobile device to perform a specific function; receiving a device identifier which the mobile device in response to the at least one transmitted message; associating the device identifier with a system identifier used to identify a management communication session between the mobile device and the hosted server; receiving a result message from the mobile device under management responsive to the transmitted at least one message, the result message comprising an indication that the action has been satisfied and the system identifier to identify the management communication session; and updating a result status stored in memory to indicate the action has been satisfied.