Patent ID: 9087143
Filing Date: 2015-07-21
Classification: G06F

Abstract:
1. A method comprising: receiving, by a computer, data records containing corresponding values of a sentiment attribute, where the data records are associated with location information, and the values of the sentiment attribute represent respective sentiments expressed by users and are based on user feedback with respect to a product or service provided by an enterprise; generating, by the computer, hierarchical levels of transparency images, where each of the transparency images includes corresponding pixels that represent the respective data records, and where the transparency images at different ones of the hierarchical levels correspond to different zoom levels of a geographic map; overlaying, over the geographic map, at least one of the transparency images at a dynamically selected one of the hierarchical levels according to which of the zoom levels is selected by a user in zooming of the geographic map, wherein the at least one transparency image is automatically selected without user input; and assigning different visual indicators to the pixels in the at least one transparency image based on respective different values of the sentiment attribute in the data records represented by the pixels in the at least one transparency image.