Patent ID: 8117201
Filing Date: 2012-02-14
Classification: G06Q,H04L

Abstract:
1. A computer-readable storage medium with instructions stored thereon for managing contacts list information in a communication system, the instructions comprising: determining a plurality of contact information sources associated with a subscriber based on at least one from a set of: a location, an organizational position, a permission level, a relationship within an organization, a preference, and a communication pattern of the subscriber; receiving contact information associated with the subscriber from the plurality of sources comprising at least one from a set of: an organizational directory server, a personal directory server, a custom directory server, and a communication server; deriving entries for a contacts list for the subscriber by analyzing, categorizing, and customizing the received contact information over a predefined period of time, the predefined period of time being determined based on an organizational position of the subscriber; receiving administrator defined contacts of at least one from a set of local transportation and local helpdesk contacts for the subscriber; customizing the administrator defined contacts based on the subscriber's location, organizational position, and permission level; and pre-populating the contacts list for the subscriber based on the derived entries and the administrator defined contacts upon one of: activation of the subscriber's subscription and a request by the subscriber.