Patent ID: 8458035
Filing Date: 2013-06-04
Classification: G06Q

Abstract:
1. A method of connecting a consumer with a business, the method comprising: providing, by a computer operated by at a telecommunications service provider, an online advertisement of the business on a website being viewed by the consumer; receiving, by the computer, an indication of interest from the consumer about the online advertisement; in response to the indication of interest, presenting, with the computer, an input option in the form of a pop-up window to the consumer for the business to contact the consumer, wherein the input option requests the consumer to provide contact information of the consumer and requests the consumer to select a preferred mode of communication selected from a group consisting of telephone, e-mail, text messaging, and instant messaging (IM); receiving, by the computer, contact information and the preferred mode of communication from the consumer requested via the input option in the form of the pop-up window; automatically initiating, by the computer, a line of communication via preferred the mode of communication selected via the input option in the form of the pop-up window from the business to the consumer using the contact information provided via said input option in the form of the pop-up window; transmitting, by the computer, a message to both the consumer and the business that the business is not available at a particular moment, based on a determination that the line of communication cannot be established from the business to the consumer; and charging, by the computer, a fee to the business for initiating the line of communication.