Patent ID: 7426736
Filing Date: 2008-09-16
Classification: G06Q

Abstract:
1. A data processing system-based method for managing events in a business system, the business system having a plurality of components, the method comprising: receiving a set of business system operational constraints; determining relationships among the plurality of components; identifying at least one potential impact of at least one of the plurality of components on an ability of the business system to fulfill at least one constraint from the set of business system operational constraints; defining an enterprise-level business system event management structure that includes a plurality of event management substructures, wherein the plurality of event management substructures are selected and organized into the enterprise-level business system event management structure in a manner anticipated to fulfill the set of business system operational constraints, and wherein the plurality of event management substructures include a plurality of monitors that monitor for events and include a plurality of tools, constraints, and approaches used to perform event management; identifying business metrics for the business system corresponding to the set of business system operational constraints, wherein requirements for monitoring the business system are updated, wherein the business metrics measure performance of business processes, wherein the business processes are reviewed to determine a plurality of processes and applications that are installed and executed in the business system and to select at least a portion of the plurality of processes and applications to monitor for event management, and wherein at least a portion of the plurality of event management substructures is modified; detecting an event using at least one of the plurality of monitors, wherein the event includes event data; assessing a potential impact of the event at an enterprise level based upon the at least one potential impact of the at least one of the plurality of components on the ability of the business system to fulfill the at least one constraint from the set of business system operational constraints and based upon the relationships among the plurality of components using the plurality of event management substructures; and storing the event data in a storage device.