Patent ID: 8041765
Filing Date: 2011-10-18
Classification: G06F,G06Q,G10L,H04M

Abstract:
1. A method of providing additional information related to a sender of a communication, the method comprising: receiving a communication intended for a recipient, said communication including information related to said sender of said communication, said communication being an incoming telephone call; acquiring, in real time by way of a Personal Virtual Assistant (PVA), additional information related to said sender of said communication, wherein said acquiring additional information related to said sender of said communication comprises said PVA acquiring a ranking of said sender of said communication, wherein said rank comprises a relative importance of said sender of said communication, said rank assigned by said recipient, said PVA also acquiring results of a reverse phone lookup, said PVA also executing a web search of the sender; prior to acting on the incoming telephone call, presenting said additional information related to said sender of said communication to said recipient, said additional information including search results of the web search of the sender, the ranking of the sender, and reverse phone lookup results, displaying a list of options for acting on the incoming telephone call; and in response to receiving real time instructions from the recipient, executing said recipient real time instructions via said PVA.