Patent ID: 8959159
Filing Date: 2015-02-17
Classification: G06Q,H04L

Abstract:
1. A computer implemented method for filtering email in an email system receiving messages transmitted to a recipient, the system having a global filter examining messages of multiple system recipients; comprising: collecting metadata on recipient interactions with messages, the interactions being associated with characteristics of the messages; receiving messages for multiple system recipients at a message transfer agent; processing messages at the message transfer agent including classifying messages using the global filter by assigning a classification to each message resulting in a message action, the message action including message delivery, message non-delivery or message routing, based on the classification assigned by the global filter; examining each message with a second filter based on the metadata specific to the recipient of the message, elements in the metadata for the recipient comprising a recipient experience score, a sender to recipient relationship, a first contact profile, and recipient interactions with email messages in a message store, said examining acting to alter the message action to a new action different than the message action resulting from the classification based on a weighting of at least one of the elements in the metadata, any one of the elements being sufficient to alter the message action; and modifying the global filter by updating the filter based on the metadata for a plurality of users for use in filtering future messages, the metadata modifying the global filter to increase or decrease global filter aggressiveness in characterizing a future message to result in message delivery to the user.