Patent ID: 6684194
Filing Date: 2004-01-27
Classification: G06Q,H04N

Abstract:
In a telecommunications environment comprising a delivery network for delivering content and a residential unit for receiving the content and interacting with a subscriber, the residential unit including at least a storage medium and a processor, a computer implemented method of associating a subscriber interacting with the residential unit with characteristics that are not directly related to interactions of the subscriber with the residential unit, the method comprising utilizing the processor to:monitor subscriber interactions with the residential unit; process at least a portion of the subscriber interactions to generate a session profile, wherein the session profile is generated without knowledge of the identity of the subscriber and identifies subscriber traits including traits that are not directly associated with the subscriber interactions; compare at least a portion of the session profile with at least a portion of subscriber profiles stored in the storage medium, the subscriber profiles being a compilation of session profiles generated over multiple interaction sessions without knowledge of the identity of the subscriber that have been grouped together based on similarities, the subscriber profiles identifying subscriber characteristics that are a compilation of subscriber traits from the session profiles grouped together, the subscriber characteristics including characteristics that are not directly associated with the subscriber interactions; and associate, based on similarities between the subscriber profile and the session profile, tile subscriber with one of the subscriber profiles and the subscriber characteristics including the characteristics that are not directly associated with the subscriber interactions.