Patent ID: 6636587
Filing Date: 2003-10-21
Classification: H04L,H04M

Abstract:
A computer-telephony integration system for transmitting information from an arbitrary information sending source to a specific receiving-side subject which is a destination of information transmission, said system comprising:a reception-environment-information registration means for registering reception-environment information including, at least, contact-enabled-means information for indicating means allowed to receive information, contact-point information for designating a contact point of means allowed to receive information, and reception-condition information for indicating a condition of information reception at said contact point, in accordance with an original destination in each of receiving-side subjects of information reception; contact adjustment means for performing contact adjustment by referring to said reception-environment information when information destined for any one of said receiving-side subjects arrives to thereby acquire the contact-enabled-means information and contact-point information which can be received at the destined receiving-side subject, making judgment as to whether or not said arrived information satisfies a reception condition indicated by said reception-condition information of said receiving-side subject, and converting said arrived information so as to satisfy said reception condition and transmitting said converted information to said contact point; and said conversion by said contact adjustment means from said arrived information into said converted information including media conversion determined by selecting one from at least conversion from speech to text, conversion from text to speech and conversion from image to speech, wherein said reception-environment-information registration means includes storage means for storing reception-environment information, and means for accepting a reception-environment-information setting operation from the outside of said system, wherein said means for accepting a reception-environment-information setting operation has a function for displaying a reception-environment-information setting screen to carry out said reception-environment-information setting operation, a function for accepting an input in accordance with said screen, and a function for making said storage means store reception-environment setting data set by said accepted input; and said function for displaying a reception-environment-information setting screen displays a screen on which at least reception-condition information can be inputted, and wherein said function for displaying a reception-environment-information setting screen displays a screen on which at least one kind of information among priority information for indicating priority in processing of information to be transmitted, connection-format information for indicating a timelike-connection format of information transmission containing an instruction as to whether said information to be transmitted must be transmitted immediately or not, language information for indicating whether said information to be transmitted is required to be translated or not, contact-content information for indicating the degree of the contact content of said information to be transmitted, and transfer-route information for designating a transfer route can be inputted.