Patent ID: 7440932
Filing Date: 2008-10-21
Classification: G05B,Y02P

Abstract:
1. In an automated manufacturing facility for running automatic production and having a plurality of pieces of automated equipment designed to carry out certain tasks and having interactive control systems, an automated issue resolution (ISR) system for automatically attempting to resolve identified issues that interfere with automatic production, the ISR system comprising: an automated issue resolution management (ISRM) system in communication with each of the interactive control systems, the ISRM directing attempts to automatically resolve issues including error conditions relating to the automated manufacturing facility and including a plurality of automated components whose operations the ISRM system is operable to coordinate, the components including; a recognized issue list containing a listing of return codes for a set of issues associated with the automated equipment; a first component for automatically checking the recognized issue list to determine whether a first reported issue brought to its attention is a recognized issue for which an automatic resolution appears to be available; and a plurality of second components for commanding the taking of automated corrective actions by corresponding portions of the automated manufacturing facility in response to reported issues recognized by the first component, each of the second components is respectively dedicated to attempting to resolve a different recognized issue; wherein one of the second components is selected, via a respective return code associated with the first reported issue, to direct a corresponding portion of the automated facility to implement an automated corrective action.