Patent ID: 8135819
Filing Date: 2012-03-13
Classification: H04L

Abstract:
1. A method of managing a network comprising a plurality of agents, the method comprising: pushing, by a computer system, configuration parameters to the plurality of agents, wherein each of the plurality of agents is in communication with an automated teller machine, wherein the configuration parameters instruct each of the plurality of agents to send to the computer system periodic status messages, wherein the computer system comprises at least one processor and operatively associated memory; storing, by the computer system, a plurality of agent data files, wherein each of the agent data files corresponds to one of the plurality of agents; receiving by the computer system, periodic status messages from at least a portion of the plurality of agents; upon receiving each periodic status message, updating an agent data file corresponding to an agent selected from the plurality of agents that sent the received periodic status message; periodically identifying agent data files from the plurality of agent data files indicating that no periodic status messages have been received from the corresponding agents for a predetermined amount of time; and sending a request far response to a first agent selected from the agents corresponding to the agent data files indicating that no periodic status messages.