Patent ID: 8843120
Filing Date: 2014-09-23
Classification: G06F,G10L,H04L,H04M,H04W

Abstract:
1. A voice-enabled and user-configured computer system accessible to a user using an electronic communication device, via at least one telecommunications network, the voice-enabled computer system for unifying communications transmitted through the at least one telecommunications network, the voice-enabled computer system comprising: at least one cluster of servers with at least one voice server, the voice server including speaker-independent speech recognition and execution functionality, the at least one cluster of servers accessible by the electronic communication device, via at least one of a telephone connection and an internet connection; at least one database server, the database server connected to the cluster of servers and including stored data of interest to the user, the speaker-independent speech recognition and execution functionality configured to receive one or more natural voice spoken commands from the user via the electronic communication device via a first communication connection type of the telephone connection or the internet connection and to interpret the one or more natural voice spoken commands by comparing each of the one or more natural voice spoken commands with a set of stored commands, each of the set of stored commands corresponding to a single voice-enabled operation and each command in said set of stored commands being an alternative intuitive description of the single voice-enabled operation, and the one or more natural voice spoken commands configured to execute one or more voice-enabled operations on at least a portion of the stored data based at least in part on the one or more natural voice spoken commands, the single voice-enabled operation configured to create computer-generated communications for selective transmission over the telephone connection and the internet connection for respective users; and at least one file server and a web server, the file server and the web server connected to the at least one cluster of servers and configured to facilitate transmission of a computer-generated communication-relating to the user via the internet connection, wherein at least a message and a notification relating to the one or more voice-enabled operations executed for the user via the one or more natural voice spoken commands received from the user are sent to the user over one or more communication connections, at least one of the message and the notification sent to the user via at least a second communication connection type from the one or more communication connections that is of different type from the first communication connection type, and wherein each of the message and the notification is at least from a group consisting of a 1) telephone call, 2) a conference call, 3) a facsimile message, 4) a voicemail message 5) an email message, and 6) a message containing data.