Patent ID: 8160883
Filing Date: 2012-04-17
Classification: G10L,H04M

Abstract:
1. A computer readable storage medium having instructions, which when executed on a computer performs recognition and audible prompting on a client in a client/server system, the instructions comprising: a module configured for use on the client and, when executed on a processor of a computer associated with the clients creates a dialog with a user using client side markup generated as a function of a set of controls, wherein the client side markup includes markup related to audible prompting of a plurality of questions and markup related to a grammar for recognition as a function of responses from the user, wherein the client side markup is adapted to prioritize prompting of the plurality of questions and generate audible prompts for the plurality of questions in a selected order as related to an order of the controls; wherein using the client side markup, the dialog follows the selected order of prompting to sequentially provide audible prompts according to the selected order to the user for one or more of the plurality of questions and receive one or more responses to the audible prompts from the user; wherein the dialog departs from the selected order to provide a new prompt generated by the module using markup related to the grammar for recognition as a function of a response that includes both an answer to the previous audible prompt and additional information that is not an answer to the previous audible prompt that was given by the user after an immediately previous audible response; and wherein the new prompt generated by the module as a function of the response that included additional information that was not an answer to the immediately previous audible prompt that was given is provided to the user at an adapted point in the selected order to provide a promoted audible prompt subsequent to the immediately previous audible prompt in the selected order and skipping at least an audible response subsequent to the immediately previous audible prompt.