Patent ID: 8463632
Filing Date: 2013-06-11
Classification: G06Q,H04L

Abstract:
1. A computer implemented method of using a collaboration services platform to automatically schedule and invoke a collaboration event, comprising: receiving a request from a collaboration event coordinator for a collaboration event, the request containing information including a date and time for the collaboration event, a list of participants of the collaboration event, and at least one access resource type to be used for the collaboration event; storing the information contained in the request for the collaboration event in a scheduled collaboration events database; determining each participant's access resource type preferences for being joined to the collaboration event; providing an interface to the scheduled collaboration events database, the interface allowing a system administrator to view all access resource type requirements for all stored collaboration events for any period of time; analyzing the access resource type requirements of all stored collaboration events to determine if sufficient access resources are available for all stored collaboration events; prioritizing collaboration events when insufficient access resources are available for all collaboration events, wherein the collaboration events are prioritized based on the participants of each collaboration event; attempting to initiate contact with each participant, using each participant's access resource type preferences, at the scheduled date and time of the collaboration event; populating connection information for each participant which is required to access the collaborative event, such that each participant is configured to access the collaboration event using an access resource which is different from the access resource initially used to respond to the request; and granting each contacted participant access to the collaboration event in response to receiving from each contacted participant an identifier that verifies the participant's identity, the identifier being associated with the participant and not the scheduled collaboration event.