Patent ID: 6549770
Filing Date: 2003-04-15
Classification: H04M,H04W

Abstract:
A method for intelligently managing a subscriber base of programmable mobile digital devices for a wireless, digital communications network, comprising the steps of:compiling in a processing node within the network, network administration data related to wireless communication services provided to the mobile, digital devices served by the wireless, digital communications network; processing at least a portion of the compiled network administration data through an expert system to determine whether a programming action needs to be taken with respect to an individual mobile, digital device; retrieving programming data if the expert system determines that the programming action is needed with respect to the individual mobile, digital device; establishing an over-the-air data link through the digital communications network to the individual mobile, digital device; transmitting the retrieved programming data via the over-the-air data link to the individual mobile, digital device; and storing the transmitted programming data in memory on the individual mobile, digital device for future use by the mobile, digital device.