Patent ID: 8159960
Filing Date: 2012-04-17
Classification: H04L

Abstract:
1. A system, comprising: a content processing device; a monitoring agent included within the content processing device, the monitoring agent configured to monitor and report, via an in-band communication, at least one video quality parameter of a video stream at the content processing device during transmission of the video stream; one or more monitoring probes configured to monitor and report at least one video quality parameter of the video stream at one or more locations upstream of the content processing device; and a customer premises management system configured to selectively communicate with the content processing device, the monitoring agent, and the one or more monitoring probes, and configured to determine an operating status of the content processing device based on the at least one video quality parameter of the video stream at the content processing device received from the monitoring agent and the at least one video quality parameter of the video stream at the one or more locations upstream of the content processing device received from the one or more monitoring probes, wherein the at least one video quality parameter of the video stream at the content processing device and the at least one video quality parameter of the video stream at the one or more locations upstream of the content processing device comprise a V-factor according to the equation Q PLR is a packet loss rate, and Γ