Patent ID: 6615258
Filing Date: 2003-09-02
Classification: G06F,G06Q,H04L,H04M,Y10S

Abstract:
An integrated data management system for providing one or more data management services from an enterprise over the Internet to a customer having a workstation at a customer site, comprising:a user interface executable in a customer workstation located at the customer site for authenticating the customer's access to the integrated data management system, the user interface further presenting one or more data management services according customer entitlements, for the customer to select, wherein the customer entitlements include a subscription to one of the data management services; one or more client applications representing the one or more data management services, each of the client applications initiated by the user interface in response to a customer selection and providing an interface to a corresponding data management service selected by the customer; one or more secure servers located between the customer workstation and the enterprise for providing a secure transportation of data transactions between the user interface and the one or more secure servers, the one or more further forwarding the data transactions for processing at the enterprise; at least one dispatch server located at the enterprise for receiving the data transactions from the one or more secure servers through a firewall, the dispatch server further verifying the customer's access to the system and determining one of the data management services in the enterprise to which the data transactions need be routed for processing; and one or morc application servers providing the one or more data management services offered by the enterprise, the one or more application servers receiving the data transactions from the dispatch server for processing and forwarding response transactions back to the one or more client applications for presentation to the customer via the dispatch server and the one or more secure servers, wherein the customer is enabled at the customer site to request and receive the data management services according to the customer's entitlements in a secure Internet-based. computing environment.