Patent ID: 7123901
Filing Date: 2006-10-17
Classification: H04M,H04W

Abstract:
1. A method of supporting at least two communications lines in a radio communications device with a voicemail recording facility wherein, even if different voicemails are received at a plurality of communications lines, prompts advising receipt of the voicemails for each line are maintained until after retrieval of all voicemails is ended, the method comprising the steps of: for a call is directed to the radio communications device on one of the communications lines, discriminating whether or not the radio communications device is available; if the radio communications device is available, then providing a connection so that a caller may directly communicate with a user of the radio communications device until the call is ended, but if the radio communications device is not available, diverting the call to the voicemail recording facility and prompting the caller to record a voicemail which may be retrieved at a later time by the user; after recording of the voicemail, informing the radio communications device that a voicemail has been received and is awaiting retrieval; displaying by the radio communications device a visual prompt indicating that a new voicemail is awaiting retrieval and the line for which the voicemail was received; if another voicemail is received for another line, then updating by the radio communications device the visual prompt to indicate that new voicemails have been received for the other line; providing the user with an option to select any one of the lines for which the user wishes to retrieve voicemails; and retrieving the voicemails for a user selected line, but if any new voicemails remain for another line, maintaining the visual prompt associated with that line, whereby the user is advised that the user has new different voicemails received for the two lines and the user is able to select which voicemail to retrieve first regardless of which line the user has currently set to default.