Patent ID: 8818914
Filing Date: 2014-08-26
Classification: B07C,G06Q

Abstract:
1. A method for temporarily redirecting a customer's mail from a current mailing address to a temporary mailing address, the method comprising: receiving, by a mail redirect computer system, a request to temporarily redirect the customer's mail, wherein the request specifies a user profile, a first type of mail to redirect, a second type of mail, the temporary mailing address, how to redirect the first type of mail, an arrival date, and a departure date, the arrival date being the date the customer will arrive at the temporary mailing address and the departure date being the date the customer will depart from the temporary mailing address; determining, by the mail redirect computer system, a first date to begin mail redirection based on the arrival date and a number of days in advance required to redirect the first type of mail to the temporary mailing address, and determining a second date to cancel mail redirection based on the departure date and the number of days in advance required to redirect the first type of mail to the temporary mailing address; redirecting, by the mail redirect computer system, the first type of mail to the temporary mailing address according to the request and the first date and the second date; instructing, by the mail redirect computer system, a delivery service provider to provide, based on the user profile, a package to the customer after the customer arrives at the temporary mailing address, wherein the package includes coupons for services or goods, selected based on the user profile, and a confirmation that the first type of mail will be redirected to the temporary mailing address; instructing, by the mail redirect computer system, the delivery service provider to hold the second type of mail for a time period calculated based on the request; receiving, by the mail redirect computer system from a remote computer system at the temporary mailing address, a notification that the customer has arrived at the temporary mailing address; and informing, by the mail redirect computer system, at least one contact specified by the customer that the customer has arrived at the temporary mailing address.