Patent ID: 6993514
Filing Date: 2006-01-31
Classification: G06N

Abstract:
1. A method for updating rules at a rule server, said rule server comprising a first rule engine connected to a first rulebase and one or more agents to handle service requests on behalf of clients, the method comprising: said rule server receiving a request to update rules in said first rulebase by any of: changing, deleting, and adding to one or more rules contained in said first rulebase, wherein said request comprises information usable to identify a new set of rules; responsive to said rule server receiving a said request to update rules in said first rulebase, creating a second rulebase comprising said new set of rules at said rule server, said second rulebase concurrently existing with said first rulebase; servicing new service requests with said second rulebase; and removing said first rulebase when no further service requests from said one or more agents are being serviced by said first rulebase.