Patent ID: 8977631
Filing Date: 2015-03-10
Classification: G06F,G06Q

Abstract:
1. A method comprising: receiving a request to retrieve a plurality of feedback entries about a particular user, the plurality of feedback entries submitted by a plurality of other users, the request including an identifier of the particular user; retrieving the plurality of feedback entries in response to the request, a portion of the plurality of the feedback entries containing a first term, each retrieved feedback entry being about the particular user identified by the identifier in the request; building a scoring model implemented by one or more processors, the scoring model based, in part, upon a term frequency count denoting a frequency with which the first term is associated with the particular user in the plurality of the feedback entries in a searchable data structure; mapping, using the one or more processors, the first term to a graphical illustration, the mapping based upon a second term associated with the graphical illustration; and generating a feedback page containing the first term and the graphical illustration.