Patent ID: 6233564
Filing Date: 2001-05-15
Classification: G06Q

Abstract:
A method for obtaining and responding to information from a number of consumers including a first consumer and a second consumer, comprising:obtaining information from the first consumer using at least one of first written survey questions and first telecommunications survey questions;obtaining information from the second consumer using at least one of second written survey questions and second telecommunications survey questions;storing information related to the first consumer's responses to said at least one of said first written survey questions and said first telecommunications survey questions in data storage means;storing information related to the second consumer's responses to said at least one of said second written survey questions and said second telecommunications survey questions in said data storage means;supplying, after said step of obtaining information from the first consumer, a first identification card to the first consumer, said first identification card having identification information related to the first consumer;supplying a second identification card to the second consumer, said second identification card having second identification information related to the second consumer;receiving, for the first time, said first identification card for the first consumer in an interactive apparatus;generating a first coupon having specific first product information, expiration information and discount information in response to said first identification card and under control of said interactive apparatus, said first coupon to be redeemed when the first product is purchased by the first consumer;generating at least a first benefit receipt different from and separate from said first coupon, after said step of receiving said first identification card and under control of said interactive apparatus, said first benefit receipt being generated by said interactive apparatus after said interactive apparatus receives a response from the first consumer to at least a first interactive survey question, with said first interactive survey question being different from any specific product that can be purchased by the first consumer and being different from identification information related to the first consumer;receiving, for the first time, said second identification card for the second consumer in said interactive apparatus; andgenerating a second coupon having specific second product information, expiration information and discount information after said step of receiving said second identification card, with data previously stored for the second consumer being relied on in generating said second coupon, with said data relied on being obtained from said at least one of said second telecommunications survey questions and said second written survey questions.