Patent ID: 8724134
Filing Date: 2014-05-13
Classification: G06F,G06K

Abstract:
1. A method for providing feedback regarding an image forming device, comprising: displaying, on a display device, a prompt for users to submit feedback on a top level print driver page associated with an image forming device; receiving, by a processor, an electronic request from a particular user to provide feedback regarding interaction between the particular user and the image forming device by actuating the prompt on the top level print driver page; changing, with the processor, the display on the display device to a formatted feedback form upon the particular user's actuation of the prompt by manipulating a user interface associated with the display device; receiving, with the processor, feedback information provided by the particular user via the particular user's manipulation of the user interface; producing, with the processor, a combined feedback package by combining the received feedback information provided by the particular user with product-generated operating parameter data relevant to a timeframe in which the particular user interacted with the image forming device prior to generating the electronic request to provide feedback; and outputting the combined data feedback package to a reviewing entity for action.