Patent ID: 8149443
Filing Date: 2012-04-03
Classification: H04L

Abstract:
1. An image forming apparatus comprising: an obtaining unit configured to obtain packets by executing an application used to process a job; a determining unit configured to determine whether or not the packets obtained by the obtaining unit include a failed packet; a storage unit configured to store, when the determining unit determines that the obtained packets include a failed packet, the failed packet in a memory; a comparing unit configured to compare, when an error has occurred during the execution of the application used to process a job, a tendency of occurrence of packets obtained by executing the application with a tendency of occurrence of packets that are determined to be failed packets and that are stored by the storage unit when the execution of the application has been normally completed; and a detecting unit configured to detect, from among the packets obtained by executing the application, types of packets having a different tendency of occurrence from the tendency of occurrence of the packets that are determined to be failed packets on the basis of the comparison performed by the comparing unit and that are stored by the storage unit when the execution of the application has been normally completed, wherein the detecting unit detects, in accordance with a type of the error that has occurred during the execution of the application, a type of a packet that can cause the error.