Patent ID: 8161124
Filing Date: 2012-04-17
Classification: G06F,G06Q,H04L

Abstract:
1. A printer comprising: a print unit that is configured to perform a printing operation; a detection unit that is configured to detect a problem occurring in the print unit during the printing operation; a generation unit that is configured to generate a control page including information related to the problem; a storage unit that is configured to store data of the control page; an email preparation unit that is configured to prepare email including link information when the detection unit detects the problem, the email preparation unit being configured to append the link information to a body of the email, the link information enabling access to the control page including information related to the problem and how to solve the problem; a transmission unit that is configured to transmit the email prepared by the email preparation unit to a user terminal having a predetermined address; a reception unit that is configured to receive a request from the user terminal, the request being transmitted from the user terminal as a response to the email which has transmitted from the transmission unit, and the request requesting transmission of data of the control page to the user terminal; and a provision unit that is configured to transmit the data of the control page to the user terminal when the reception unit receives the request.