Patent ID: 9002804
Filing Date: 2015-04-07
Classification: G06F,H04L,H04W

Abstract:
1. A method, comprising steps of: receiving notification request files responsive to detections of activities regarding subscribers' accounts that trigger notification communications; processing received notification request files via at least one server device to generate and send corresponding notification messages via a mobile communication network to mobile devices of the subscribers; accessing a file information database to obtain at least one of a directory location or a file name template of an expected one of the received notification request files to be in processing by the at least one server device; searching the at least one server device for the presence of the expected received notification request file using the obtained at least one of a directory location or a file name template of the expected received notification request file; compiling information received in response to searching for the presence of the expected received notification request file; determining a possible file error based on the compiled information; accessing an error correction database that stores error correction reference instructions for instructing users on how to correct file transfer errors to obtain error correction reference instructions on how to correct the possible file error associated with the expected received notification request file; in response to obtaining the error correction reference instructions, associating the error correction reference instructions with the expected received notification request file; generating a report containing reference information regarding the expected received notification request file and the associated error correction reference instructions for reference by a user during a review of the report; and allowing a user to access the report.