Patent ID: 7864929
Filing Date: 2011-01-04
Classification: H04M

Abstract:
1. A computer-implemented method for providing electronically stored information to a user via a telephone, the electronically stored information being associated with a printed publication, the printed publication having printed thereon an alphanumeric identifier and a plurality of information items associated with the alphanumeric identifier, the method comprising acts of: receiving and electronically recording, by an information server, the alphanumeric identifier and the plurality of information items associated with the alphanumeric identifier; receiving, by a voice server comprising a speech recognition unit and a text to speech unit, a first utterance pronounced by the user and transmitted via the telephone, the first utterance comprising the alphanumeric identifier from the printed publication; recognizing, by the speech recognition unit of the voice server, the alphanumeric identifier from the first utterance received by the voice server; receiving, by the voice server from the information server, the plurality of information items associated with the alphanumeric identifier recognized by the speech recognition unit of the voice server; receiving, by the voice server, a second utterance pronounced by the user and transmitted via the telephone, the second utterance identifying at least one information item of the plurality of information items from the printed publication; recognizing, by the speech recognition unit of the voice server, information identifying the at least one information item from the second utterance received by the voice server, using a reduced grammar based at least in part on the plurality of information items received by the voice server from the information server; accessing, by the information server, the electronically stored information over at least one communication network, using a network address associated with the at least one information item recognized by the speech recognition unit of the voice server; rendering, by the text to speech unit of the voice server, the electronically stored information accessed by the information server as a first audio signal; and transmitting, by the voice server, the first audio signal to the user via the telephone.