Patent ID: 8270579
Filing Date: 2012-09-18
Classification: H04L,H04M

Abstract:
1. A method for managing voice over Internet protocol (VoIP) network elements, the method comprising: receiving call details records (CDRs) from a plurality of network elements, the received CDRs including disconnect cause codes and telephone call correlation identifiers; correlating the received CDRs to telephone calls based on the telephone call correlation identifiers, wherein two received CDRs are associated with the same telephone call when their telephone call correlation identifiers are the same; creating a master correlated CDR for each telephone call, the creating including assigning a correlated disconnect cause code and classifying the telephone call, the assigning and classifying responsive to the received CDRs associated with the telephone call, and the master correlated CDR including the correlated disconnect cause code and the telephone call classification; and generating a threshold crossing alert (TCA) in response to a threshold for the correlated disconnect cause code being reached.