Patent ID: 7747452
Filing Date: 2010-06-29
Classification: G06Q,Y02P

Abstract:
1. A method for correcting inoperability of components of a computer system, the method comprising: identifying a first computer comprising a first processor manufactured in a first, non-upgraded, configuration defining an architecture for a family of computers; identifying a second computer comprising a second processor manufactured after the first processor, in a second, upgraded, configuration within the architecture and family of computers; identifying a first supplier of the first and second processors; identifying a product, comprising a first software package, provided by a second supplier, specifying operability thereof with the second configuration, and specifying inoperability with the first configuration; providing a server operably connected to the Internet; providing a test computer comprising a third processor and controlled by an independent entity, independent from the first and second suppliers; loading the software package on the test computer; programming the test computer to run the first software package; configuring the test computer to correspond to the first configuration; evaluating, by the test computer, operability of the product on the test computer in the first configuration; determining, by the test computer, a solution providing operability of the product on the test computer configured with the first configuration; the determining, further comprising testing the efficacy and operability of at least one of sending by the test computer to the server a specification of the solution; and sending, by the server, notice to at least one other computer connected to the Internet a solution description comprising at least information confirming the existence of the solution providing operability of the product with the first configuration; identifying, by the server, a legal action available to at least one of the independent entity, the public, and a purchaser of the product, against at least one of the first and second suppliers, to cause implementation of the solution; and sending, by the server, documentation reflecting initiation of a process to implement the legal action.