Patent ID: 8108227
Filing Date: 2012-01-31
Classification: G06Q

Abstract:
1. A system for providing healthcare claims assistance comprising: a processor; and a memory coupled to the processor, the memory having instructions stored therein which when executed by the processor, perform a process comprising: obtaining, at a healthcare service consumer computing system under the control of a healthcare service consumer, healthcare service item data associated with the healthcare service consumer, the healthcare service item data being associated with a given healthcare service item and involving at least three parties selected from the group of the healthcare service consumer, a healthcare insurance provider, a healthcare service provider, and healthcare plan administrator, and an employer; using at least part of the healthcare service item data to generate, at the healthcare service consumer computing system, a translated description of one or more healthcare services rendered that are associated with the healthcare service item; using at least part of the healthcare service item data to generate, at the healthcare service consumer computing system, a payment calculation display showing at least a portion of the costs and/or payments associated with the healthcare service item; identifying, at the healthcare service consumer computing system, one or more errors in the healthcare service item data; identifying at least one of the at least three parties responsible to resolve the one or more errors; providing the healthcare consumer with one or more forms required to resolve the one or more errors, at least one of the one or more forms being required to proceed with a dispute resolution process related to the one or more errors; pre-populating, at the healthcare service consumer computing system, at least part of the one or more forms required to proceed with a dispute resolution process related to the at least part of the healthcare service item data using at least part of the healthcare service item data; and electronically sending the one or more forms to the at least one of the at least three parties to contact to resolve the one or more errors.