Patent ID: 7792967
Filing Date: 2010-09-07
Classification: G06F

Abstract:
1. A computer-implemented method, comprising: tracking, via a computer, resources used to retrieve information related to a keyword; displaying the tracked resources to each provider associated with the keyword, said displaying including indicating resources shared among providers and ranked usage data of the resources based on percentage of the providers using the resources; indicating resources activated for use with different characteristics than non-activated resources; enabling a provider among the providers to configure the resources to be provider specific including providing an input box for entering an additional resource, setting resources to be shared with other providers and selecting a particular resource as a favorite; supplying results from the tracked resources to requester(s) including when the providers are unavailable to accept a query from a requester; and automatically directing the query having the keyword to at least one of the resources when the keyword is submitted as part of the query.