Patent ID: 8032453
Filing Date: 2011-10-04
Classification: G06Q

Abstract:
1. An at least partially computer-implemented method for notifying a customer of an event related to at least one financial account of the customer: receiving, by a computer software process executing on a computer hardware device of a notification system hosted by a financial institution holding at least one financial account and at least one investment instrument of the customer, at least one instruction from a customer enrolled in the notification system, wherein the at least one instruction directs the notification system to alert the customer upon the occurrence of an event relating to an investment instrument and perform a financial transaction related to the investment instrument by accessing the at least one financial account, and wherein, upon the occurrence of the event, the notification system alerts the enrolled customer of the event and performs the transaction by accessing the at least one financial account; receiving account activity information for the at least one financial account into a computer software process executing on the computer hardware device of the notification system; determining by another computer software process executing on the computer hardware device if the account activity information is indicative of potential fraud on the at least one financial account immediately after receiving said account activity information; determining by a further computer software process executing on the computer hardware device the status of the customer as being either enrolled in the notification system or not enrolled in the notification system immediately after determining that said account activity information is indicative of potential fraud; if it is determined that the customer is enrolled in the notification system, ascertaining by an additional computer software process executing on the computer hardware device the customer's preferred method of notification, formulating an alert message identifying the account activity information that is indicative of potential fraud and sending the alert message to the customer via the preferred method of notification immediately after determining said status of the customer as being enrolled in the notification system; and if it is determined that the customer is not enrolled in the notification system, determining by still another computer software process executing on the computer hardware device at least one method of notifying the customer based on customer data received at the notification system, formulating an alert message identifying the account activity information that is indicative of potential fraud and sending the alert message to the customer via the at least one identified method of notification immediately after determining said status of the customer as being not enrolled in the notification system.