Patent ID: 6611498
Filing Date: 2003-08-26
Classification: G06F,G06Q,H04L,H04M,Y10S

Abstract:
A web-based call manager webstation system for controlling and monitoring customer's telecommunication network routing configurations via an integrated interface, the system comprising:a client browser application located at a client workstation for enabling interactive web-based communications with the call manager webstation system and providing the integrated interface, wherein a secure server supports a secure socket connection enabling encrypted communications between the client browser application and the secure server; and a configuring device, launched via the client browser, for enabling a customer to monitor, define, and manipulate call routing parameters, the configuring device further formatting customer defined parameters into client message transactions and communicating the client message transactions to the secure server over the secure socket connection, wherein a routing engine maintains call routing rules and interfaces with a plurality of network control elements for directing call routing and receiving data statistics, the routing engine further using the rules, the data statistics, and the customer defined parameters in determining where to route calls, wherein the customer is enabled to control call routing and to test the routing rules via the web-based integrated interface.