Patent ID: 6757663
Filing Date: 2004-06-29
Classification: G06Q

Abstract:
An electronic product return qualification and management system, comprising:a database; and a host processing system associated with the database and operable to receive purchase data on product purchases, the purchase data including at least a unique product identifier for each purchased product and a respective date of purchase thereof; wherein the host processing system is controlled, in response to receiving purchase data, to determine a last date for consumer return and a last date for warranty repair for the product, based on the purchase data and defined criteria available to the host processing system; wherein the host processing system is operable to store the unique product identifier, date of purchase, last date for consumer return, and last date for warranty repair in the database; and wherein the host processing system is controlled, in response to a query including a unique product identifier, to access the database and provide return qualification information for the product having the corresponding unique product identifier.