Patent ID: 8620802
Filing Date: 2013-12-31
Classification: G06Q

Abstract:
1. A customer evaluation method comprising: for a customer of two or more of a plurality of divisions of a business, collecting information indicative of the customer's influence on division performance metrics of each of the two or more divisions, wherein the division performance metrics each influence a business performance metric of the business; electronically storing the information; periodically calculating, by a processor, a customer division profit indicator for each of the two or more divisions based on the information, wherein each of the customer division profit indicators indicates an influence of the customer on profits of the division associated with that customer division profit indicator; periodically calculating, by the processor, a customer business profit indicator based on the customer division profit indicators, wherein the customer business profit indicator indicates a net influence of the customer on profits of the business; and transmitting one or more of the customer division profit indicators and the customer business profit indicator for display on a display device.