Patent ID: 8024668
Filing Date: 2011-09-20
Classification: G06F,G06Q

Abstract:
1. One or more computer-readable non-transitory storage media embodying software operable when executed to: use a feedback icon viewable on the particular web page to solicit page-specific feedback concerning a particular web page of a website from a user that has accessed the particular web page; in response to the user selecting the feedback icon, automatically communicate a request for a feedback window to a remote computer system that is separate from a computer system hosting the website, the feedback window allowing the user to provide the page-specific feedback concerning the particular web page; receive the feedback window from the remote computer system; present the feedback window to the user; and receive the page-specific feedback concerning the particular web page from the user for reporting to a website owner, the page-specific feedback concerning the particular web page being provided using the feedback window.