Patent ID: 8301480
Filing Date: 2012-10-30
Classification: G06Q

Abstract:
1. An automated method for gradually automating a workflow comprising: providing to a configuration management system a first through N subsequent to the providing of the plurality of progressively greater automation workflow templates, operating the first workflow template by the configuration management system; during or subsequent to the operating of the first workflow template, determining by the configuration management system a maturity level measurement of errors for one or more user interactions selected from the group consisting of manual input, manual response, or manual approval; responsive to detecting by the configuration management system that the maturity level measurement conforms to a pre-determined benchmark, automatically selecting, engaging, and operating by the configuration management system the second workflow template, thereby increasing automation by one or more workflow changes selected from the group consisting of automating one or more subprocesses, adding one or more subprocesses, or eliminating one or more subprocesses; and repeating the determining of maturity level, and conditionally selecting, engaging, and operating to select progressively greater automation through the N