Patent ID: 9098592
Filing Date: 2015-08-04
Classification: G06F,H04L,H04W

Abstract:
1. A method of session completion through co-browsing comprising: establishing a content browsing session between a first computing device of a user and a content server serving access to content to the first computing device; maintaining state data for the content browsing session by the content server; creating a co-browsing arrangement of the content as between the first computing device and a second computing device of the user in response to a request by the first computing device when interaction of the first computing device with the content becomes inhibited; cloning at least a subset of the state data for use by the second computing device during co-browsing of the content by storing the subset of the state data in the content server in connection with a key, providing the key to the second computing device during the co-browsing session and granting access to the subset of the state data in response to the second computing device providing the key to the content serve; receiving a modified form of the subset of the state data from the second computing device resulting from the co-browsing of the content by the second computing device; and, providing the modified form of the subset of the state data to the first computing device for use to continue the content browsing session.