Patent ID: 6690273
Filing Date: 2004-02-10
Classification: G08B,H04N

Abstract:
A method for providing assistance to a plurality of mobile field operators by a local master technician, comprising the steps of:operating a plurality of wireless remote systems wherein a wireless remote system is operated by each mobile field operator, said wireless remote system comprising an audio sensor, a video sensor, a wireless portable processor, an audio receiver and a wireless transceiver, wherein operating the wireless remote system comprises moving the audio sensor, the video sensor, the audio receiver and wireless transceiver with the mobile field operator; operating a local station by a local master technician, said local station comprising an audio sensor, a video receiver, a processor and an audio receiver; communicating over a wireless network between said local station and said plurality of wireless remote systems; delivering remote sound from the audio sensor of each wireless remote system of said plurality to said local station audio receiver; delivering remote images from the video sensor of each wireless remote system of said plurality to said local station monitor; delivering local sound from said local station audio sensor to the receiver of each wireless remote system of the plurality; viewing and hearing by said local master technician of stimuli available to each mobile field operator of said plurality; communicating between said local master technician and each mobile field operator of the plurality; and, directly advising each mobile field operator of the plurality by said local master technician.