Patent ID: 8660983
Filing Date: 2014-02-25
Classification: G06Q

Abstract:
1. A system for improving a first result of a first target process, the system comprising: a computer server; a data warehouse containing a plurality of databases, the data warehouse being accessible via the server; and an interface in communication with the server, wherein the plurality of databases includes at least (i) a first database that contains industry-wide empirical data relating to a first performance measure relating to the first target process, (ii) a second database that contains industry-wide empirical data relating to a first operational subprocess performed as a part of the first target process, and (iii) a third database that contains industry-wide empirical data relating to the first result of the first target process, wherein the third database includes empirical data corresponding to results of processes that substantially correspond to the first target process and are executed by one or more of a plurality of business entities; and wherein, when a user has identified and collected (i) benchmark data relating to the first performance measure and (ii) metric data relating to the first operational subprocess and (iii) result data relating to the first result, the interface is configured to enable the user to extract the industry-wide empirical data from any of the plurality of databases, thereby enabling the user to compare the extracted industry-wide empirical data to the identified and collected (i) benchmark data, (ii) metric data, and (iii) result data; and to use a result of the comparing to determine a strategy for improving the first result of the first target process.