Patent ID: 8320368
Filing Date: 2012-11-27
Classification: G06Q,H04L

Abstract:
1. A method, comprising: receiving a selection of a first listing from a user, the first listing comprising a reference to be used to request a connection for real time communications between the user and a first entity; responsive to the selection of the first listing, determining, using a computing device, an entity related to the first listing, the entity related to the first listing comprising a prior customer of the first entity; selecting a second listing based at least in part on the prior customer recommending both the first entity and a second entity associated with the second listing; and presenting the second listing to the user, the second listing including a second reference for the user to request a connection with the second entity for real time communications; wherein the prior customer recommending both the first entity and the second entity includes the prior customer providing ratings for the first entity and the second entity above a threshold after receiving paid services from the first entity and the second entity; and wherein the second listing is selected further based on a determination that a time gap between the prior customer receiving services from the first entity and the second entity is less than a threshold.