Patent ID: 7113088
Filing Date: 2006-09-26
Classification: G06Q,G07F

Abstract:
1. A method comprising: reading a radio frequency identification (RFID) tag associated with a user, using an RFID sensor integrated with an information kiosk that has access to situational information that includes information about a plurality of prospective sites; communicating with a Customer Relationship Management (CRM) system to obtain a user profile corresponding to the RFID tag; accessing the situational information that includes information about the plurality of prospective sites; executing a preselecting process operable to preselect for the user, a personalized subset of the prospective sites based on the user profile and the situational information, the preselecting process being executed by the CRM system; generating an interface providing a personalized user agenda for visiting the preselected personalized subset of prospective sites, based on the user profile, the situational information, and the preselected subset of prospective sites; and outputting the interface to provide the personalized user agenda to the user using the information kiosk.