Patent ID: 8612229
Filing Date: 2013-12-17
Classification: G06F,G10L,H04M

Abstract:
1. A method for facilitating development of a natural language understanding (NLU) model associated with an NLU application executing on a computer system comprising a combination of hardware and software, the method comprising acts of: receiving, from a developer of the NLU application, at least one expected user entry and a corresponding desired routing destination; determining whether the NLU model associates the at least one expected user entry with the desired routing destination, the determining comprising: if it is determined that the actual routing destination of the at least one expected user entry matches the desired routing destination, selecting the at least one expected user entry for presentation to a user during a help prompt of the NLU application as an example of a legitimate utterance the user could speak to be routed to the desired routing destination; and if it is determined that the actual routing destination does not match the desired routing destination: