Patent ID: 8183987
Filing Date: 2012-05-22
Classification: G08B,G16H

Abstract:
1. A computer-implemented method, comprising: providing a patient communication device through which a patient communicates a first message from a hospital bed; receiving the first message at a central processing server; processing the first message to identify a first urgency level of the first message and a context of the first message; generating one or more additional messages based on the first message; and transmitting the one or more additional messages to specific health care provider devices of specific health care providers expected to respond to the patient, wherein the one or more additional messages are coded and routed to specific health care provider devices based on the context of the first message, a skillset and an availability associated with each specific health care provider, the first urgency level of the first message and a second urgency level, and wherein the second urgency level is based on the first urgency level and a lapse in time between receiving the first message and responding to the first message.