Patent ID: 8462366
Filing Date: 2013-06-11
Classification: H04N

Abstract:
1. A method of facilitating delivery of a document from a source to a destination over a network when an initial delivery attempt has been unsuccessful, comprising: at a server machine communicatively connected to the network: initiating a rule-based process to determine a next action based on at least one input condition to the rule-based process, the next action being related to delivery of the document, wherein the at least one input condition comprises one or more of the following: destination; source; past delivery attempts; non-business time, day, or hour at the destination; non-business time, day, or hour at the destination categorized by one or more of a country in which the destination is located, a region, and a destination number; a response; a cycle, the cycle being one pass through the rule-based process; destination business hours; a delivery instruction; past action taken; and alternative network tried.