Patent ID: 9105012
Filing Date: 2015-08-11
Classification: G06Q,G09B,H04M

Abstract:
1. A method comprising steps of: obtaining account information, through a mobile wireless communication network, from a database of subscriber account records for a plurality of subscribers of a service providing mobile wireless communication to mobile devices of the subscribers, for an account of a first subscriber associated with one of the mobile devices, wherein the obtained account information comprises historical device information associated with the account; determining, from the historical device information, a length of use time period that the first subscriber of the one mobile device has been using the one mobile device to thereby become familiar with operation of the one mobile device from the historical device information, wherein the determined length of use time period is how long the one mobile device has been associated with the account of the first subscriber on the mobile wireless communication network as determined by carrier records; comparing the determined length of use time period with a predetermined usage period that specifies a length of time of mobile device use; upon finding the determined length of use time period that the first subscriber has been using the one mobile device exceeds the predetermined usage period: