Patent ID: 7711671
Filing Date: 2010-05-04
Classification: G06N,G16H

Abstract:
1. A computer implemented problem solving system utilizing an information storage infrastructure and a flexible development environment for data storage, comprising: a stored, user modifiable program including a problem solving rule set relevant to a problem to be solved, a stored, user modifiable set of vocabularies related to a problem to be solved, at least one stored, user modifiable knowledge set relevant to a problem to be solved, and stored, user modifiable individual user preferences relevant to a problem to be solved, wherein said knowledge set is applied to diagnose and manage said problem, said set of vocabularies are used to name tools for said problem diagnosis and management, and said individual user preferences are used to organize said problem diagnosis and management tools; wherein said system allows a user to evaluate said problem to be solved and provides options to said user to develop a plan to manage said problem to be solved, and further wherein said rule set includes iteration of evaluations and plans, and said system orients said user to a status of said problem to be solved at each iteration to allow said user to manage said problem to be solved.