Patent ID: 8463611
Filing Date: 2013-06-11
Classification: G10L

Abstract:
1. A method for improving the fidelity of a dialog system, said method comprising: accessing a first input generated by a first instance of input by a user of a first system operating in a first modality, wherein said first system generates a first output corresponding to said first instance of input; accessing a second input generated by a user of a second system operating in a second modality, wherein said user of said first system and said user of said second system are engaged in a conversation; determining that said first input and said second input are unrecognizable; determining to treat said first input and said second input as the same word by comparing the first input and the second input with each other; and if it is determined to treat said first input and said second input as the same word, then utilizing said second input to modify subsequent output of said first system.