Patent ID: 7734294
Filing Date: 2010-06-08
Classification: H04M,H04Q

Abstract:
1. An intelligent interactive call handling system, comprising: a central office operable to trigger a query responsive to receiving a call request for a called party at a called party telephone number; call-handling device coupled to the central office, the call-handling device operable to receive the query, and trigger an internet call routing query; and an internet call routing system coupled to the call-handling device, the internet call routing system being operable to receive the internet call routing query, send a notification of the incoming call to the called party at a plurality of registered communication devices that the called party is detected to be present, the notification prompting the called party for instruction for handling the incoming call, in accordance with instruction from the called party that is received in reply to the notification; and instruct the call-handling device to route the call to the called party telephone number if no instruction is received from the called party in reply to the notification after a set period of time, wherein the call-handling device forwards the instructions from the internet call routing system to the central office.