Patent ID: 7593992
Filing Date: 2009-09-22
Classification: G06Q

Abstract:
1. In a computer system wherein messages are transferred between participants using a messaging system, at least some of which are human users of the computer system using the computer system in furtherance of work projects, and wherein a workflow system handles task-based operations in a structured environment, a method of handling tasks embodied in messages as tasks in the structure environment, the method comprising: sending a message from a sender to a user computer system; upon review of the message at the user computer system by a user, accepting input from the user representative of a trigger for transforming the message content to a workflow object, following a trigger for transforming, accepting user input as needed to obtain task-related information other than information present in the message; once the user input is obtained, generating one or more workflow objects for tasks represented by the message; and providing the one or more workflow objects to a workflow system for workflow handling, including: