Patent ID: 6652169
Filing Date: 2003-11-25
Classification: G06F

Abstract:
A method of improving printer productivity, comprising:providing a printer comprising an error detector for detecting errors in printing functions; attaching said printer in communication with a network; providing at least one receiving computer in communication with said network, said at least one receiving computer capable of receiving an error message generated by said printer and conveyed over said network; performing a print job with said printer; examining said print job with said error detector for errors; creating said error message where said examining reveals an error, said error message containing identifying information regarding said error; transmitting said error message to said at least one receiving computer over said network; receiving said error message with said at least one receiving computer; comparing said identifying information of said error message to a set of printer upgrades for determining the availability of an ameliorative upgrade corresponding to said error message; and transmitting an availability message containing information on the ameliorative upgrade to improve printer productivity.