Patent ID: 7844507
Filing Date: 2010-11-30
Classification: G06Q

Abstract:
1. A method comprising: receiving articles in a storage area associated with a laundry service, the storage area being associated with an identifier that was assigned to the storage area prior to a user visiting the storage area, the storage area having a purely mechanical lock and a purely mechanical key, the key mechanically locking and mechanically unlocking the lock; allowing a user to take the key with the user, without being required to be at a location associated with the laundry service; receiving a notification that the articles are associated with the storage area, the notification including the identifier associated with the storage area and an identifier associated with the user and the notification being generated by the user, the notification being received via the Internet at a computer system having a processor system with one or more processors; associating, by the processor system of the computer system, the user with the articles based on providing, by the processor system, a pictorial representation of the article; receiving, at the computer system, a graphical indication on the pictorial representation, the graphical indication being of a portion of the pictorial representation at which special attention is requested; providing, via the processor system, a status of the article via one or more web pages; servicing the articles; and returning the articles to the storage area.