Patent ID: 8731984
Filing Date: 2014-05-20
Classification: G06Q

Abstract:
1. A computer-implemented method comprising: receiving, from a first computer apparatus, an initial service request comprising a plurality of service items at a second computer apparatus, wherein the initial service request is generated at the first computer apparatus based on data associated with an itinerary indicating a user's plans to travel to one or more locations outside the user's home country at predetermined times, and wherein transactions relating to the itinerary are authorized at locations that would not ordinarily be authorized in the absence of the itinerary, and wherein transactions are blocked in the user's home count during times when the user is traveling abroad; determining, using the second computer apparatus, which of a set of a plurality of concierges can service the service items; outputting electronically, using the second computer apparatus, a plurality of service requests to the set of concierges, wherein the plurality of services requests are provided in a coordinated manner, and wherein the second computer apparatus is configured to electronically receive one or more additional or modified service requests and re-coordinate the plurality of service requests based thereon, and running a plurality of software modules on the second computer apparatus having access to the service items, wherein the plurality of software modules track the progress of fulfilling each service item, provide information regarding the status of service items to a user and provide promotional offers to the user based on the service items;