Patent ID: 6381310
Filing Date: 2002-04-30
Classification: H04M

Abstract:
A communication support system in which a telephone unit is connected through a communication control device into a data processing device, the communication control device being connected to a telephone network, comprising:a computer interface connecting the data processing device to the communication control device; a command signal detection unit, provided in the communication control device, to detect a command signal sent by the telephone unit, the command signal having a specified value allocated to one of a plurality of telephone services comprising file transmission start or file transmission end, wherein the command signal detection unit sends a notification to the data processing device via the computer interface that the command signal is detected; a line unit in the communication control device to determine whether power is supplied to the communication control device and to perform one of connecting the telephone unit to the telephone network and disconnecting the command signal detection unit from the telephone unit when power is not supplied to the communication control device and connecting the telephone unit through the command signal detection unit to the data processing device and the telephone network when power is supplied to the communication control device; a telephone service recognition unit, provided in the processing device, to determine which of the plurality of telephone services is indicated by the command signal from the telephone unit; and a telephone service processing unit, provided in the data processing device, to execute a telephone service processing for the telephone service determined by the telephone service recognition unit, the telephone service processing unit starting execution of the telephone service processing in response to the notification by the command signal detection unit, so that the one of the plurality of telephone services is remotely provided to the telephone unit.