Patent ID: 9015277
Filing Date: 2015-04-21
Classification: G06Q

Abstract:
1. A computer implemented process supporting multichannel access to promotions delivered to consumers for presentation and use of the promotions at points of sale, comprising: maintaining a database that associates user profiles with channel identifiers and user profiles with promotion identifiers, wherein each user profile includes data representing a consumer, wherein each channel identifier represents a communication channel for communication between a coupon management system and the consumer or a consumer and the coupon management system, wherein each promotion identifier is associated with data defining a promotion; delivering instances of the promotions associated with the user profiles using the communication channels identified by the channel identifiers associated with the user profiles, such that multiple instances of the same promotion are delivered over multiple communication channels to the same consumer; wherein two or more instances of a promotion are the same promotion if presentation and use of one of the instances of the promotion by the consumer is counted as presentation and use of the promotion with respect to all of the channel identifiers associated with the consumer.