Patent ID: 6999431
Filing Date: 2006-02-14
Classification: H04M

Abstract:
1. A method for supporting a real time communication for and between both a pulse code modulation (PCM) telephone network and an Internet protocol (IP) telephone packet network in an enterprise including the steps of: providing a gateway responsive to calls from a calling party on either the IP telephone network or the PCM telephone network for answering calls; obtaining directory prompt messages from an IP gateway; responding to DTMF or voice recognition signals from the calling party and searching a directory database for a closest match of a name; playing the directory prompt messages to the calling party and audibly announcing the closest match; negotiating an acceptable name with the calling party and prompting the calling party for acceptance of the closest match; looking up an address translation in the directory database in response to the name selected by the calling party; and attempting the real time communication to a called party utilizing the address translation corresponding to the name, if required.