Patent ID: 8015292
Filing Date: 2011-09-06
Classification: G06Q

Abstract:
1. A method of connecting two parties in real time, the method comprising: providing an Internet platform wherein said Internet platform is an Internet-based system used to initiate a live conversation with a Service Provider via a computer or other electronic mobile device over the Internet; providing real-time communication between two or more parties via the Internet platform; having a User click on an internet-based icon to initiate a live conversation with a Service Provider; generating a pop-up window with information about said Service Provider; checking to see if the Service Provider is available; connecting said User with said Service Provider, if available, via the Internet platform; initiating a first call to the User, receiving a first phone call by the User at his desired phone number from the Internet platform; answering the first call by the User from the Internet platform, initiating a second call to the Service Provider in response to the answered first call by the User, from the Internet platform; answering the second call from the Internet platform by the Service Provider; connecting the parties in a call via Internet platform; tracking call information during the duration of the call by the Internet platform; alerting said User if said Service Provider is not available; prompting said User to send an email to the Service Provider if the Internet platform determines said Service Provider is busy or unavailable; providing input means, via said Internet Platform, for the User to create and send said email providing transaction settlement functions between two or more connected parties via the Internet platform; extracting User real-time account balance information from a System Database; extracting Service Provider per minute compensation rate from the System Database; dividing the User account balance total by the Service provider per minute compensation rate; determining total minutes said User can connect to said Service provider until said User's account balance reaches zero; displaying this information to said User textually in pop-up window the moment before said User connects to said Service provider; and displaying a graphical timer in said pop-up window, once said User connects to said Service provider, begins counting down the minutes remaining for the User to be connected to the Service provider until said User's account balance is depleted and correspondingly their connection terminated.