Patent ID: 7702080
Filing Date: 2010-04-20
Classification: H04L,H04M

Abstract:
1. A method for localizing a defect in an in-house access plant operable to carry broadband communication services, said method comprising: establishing, by at least one communication device within a diagnostic system, an automated and interactive communication session with a user of said in-house access plant; instructing said user through said communication session to manipulate in-house equipment; determining, by the at least one analysis device within the diagnostic system, timing information for each manipulation that is carried out; performing, by the at least one measuring device within the diagnostic system, remote quality measurements over said in-house access plant while said in-house equipment are being manipulated; identifying, by the at least one analysis device, from said timing information a particular manipulation that is time-correlated with a substantial change in measured quality, thereby identifying a particular piece of in-house equipment that has been manipulated and in the neighborhood of which said defect is located.