Patent ID: 7957993
Filing Date: 2011-06-07
Classification: G06Q

Abstract:
1. A computer readable storage medium, comprising executable instructions to: define and calculate a plurality of performance indicators, wherein each of the performance indicators is a measure of performance; monitor the plurality of performance indicators by calculating a variance between an actual value and a target value for each performance indicator of the plurality of performance indicators; designate a selected performance indicator from the plurality of performance indicators for further analysis; identify a set of performance indicators from the plurality of performance indicators that influence the selected performance indicator, wherein the set of performance indicators comprises a first subset of performance indicators that are determined to be in conflict with the selected performance indicator and a second subset of performance indicators that are determined to be in harmony with the selected performance indicator, wherein the performance indicators determined to be in harmony with the selected performance indicator comprise performance indicators determined to have conflicting relationships with each other; and determine a validity index for the selected performance indicator based on the set of performance indicators, wherein the validity index indicates influence upon the selected performance indicator.