Patent ID: 8793154
Filing Date: 2014-07-29
Classification: G06Q

Abstract:
1. A method for determining shareability of online content, the method comprising: obtaining, via a social media intelligence system, social media data from one or more social media platforms relative to online content, wherein the social media data is obtained by: tracking social media conversations for a plurality of authors and sharing of the online content, each of the social media conversations having an author; calculating an author rank for each author by determining an influence for the author; dividing the author rank for each author by a sum of author ranks for the plurality of authors to calculate an adjusted author rank score; evaluating keywords in the social media conversations to classify the social media conversations into one or more shareability classifications that consist of interested, connected, and sharing; determining a distribution of social media conversations into each of the one or more shareability classifications to determine a shareability level for the online content; calculating, via the social media intelligence system, a customer relevance score that represents shareability of the online content wherein the customer relevance score is calculated using the author rank, the adjusted author rank score, the distribution of social media conversations, and the keywords; and providing the customer relevance score to an end user client device by the social media intelligence system.