Patent ID: 7523046
Filing Date: 2009-04-21
Classification: G06Q

Abstract:
1. A method of managing hotel room servicing operations, said method comprising the steps of: (a) providing a plurality of housekeeping carts each including: (b) a central computing means including a second data storage means for storing data in a second microprocessor in the central computer means, the software means loaded in the central computing means for providing desired functions for manipulating and organizing the data, the software means further comprising a graphical user interface; (c) inputting data into the central computing means reflective of orders for rooms of the hotel said orders comprising a guest's preference for room amenities, a desired check-in time and a room type preference; (d) the software means prioritizing the orders for rooms of the hotel and creating shift orders, based on the orders for rooms of the hotel, wherein the orders for rooms of the hotel are prioritized by additional updates being periodically transmitted from the central computing means to the mobile computing means and wherein the prioritizing is reflective of additional tasks to be completed, said additional tasks being further prioritized within the shift orders; (e) when a preset number of orders for rooms of the hotel have been inputted into the central computing means wirelessly transmitting the shift orders to the plurality of mobile computing means designating selected mobile units to complete specific tasks on the shift orders wherein the shift orders comprise a room identification, time required and an amenity requirement; (f) housekeeping personnel associated with one of the plurality of housekeeping carts performing at least one task on the shift orders transmitted to the mobile computing means interconnected to their associated housekeeping carts and signifying the completion of the task on the shift order using the mobile computer means; (g) wirelessly transmitting completion of the task by one of the mobile computing means; (h) updating the shift orders based on completion of the task; (i) housekeeping personnel performing the next task on the shift order, and wirelessly transmitting completion of the next task by one of the mobile computing means; (j) further updating the shift orders based upon completion of the said next task; (k) repeating steps (i) and (j) until completion of the shift orders; and (l) transmitting intermediate updated information from the mobile computing means to the central computing means reflective of information generated by housekeeping personnel as to the status of the shift orders being worked on.