Patent ID: 6564207
Filing Date: 2003-05-13
Classification: G06Q,G09B,Y10S

Abstract:
A method for automated data collection, analysis and reporting comprising:(a) providing a database containing a plurality of questionnaires, each questionnaire composed of a series of questions and each questionnaire associated with an identifier; (b) providing a control unit connected to the database, said control unit including a computerized voice synthesizer; (c) connecting the control unit to a respondent via a telephone line such that the control unit identifies the respondent and accesses from the questionnaires in the database a specific one questionnaire to be completed by the respondent from the database; (d) generating a computerized voice via the voice synthesizer corresponding to a question from the questionnaire to be completed; (e) prompting the respondent to enter a response to the question using a telephone keypad; (f) recording the response entered; and (g) repeating steps (d)-(f) until all of the questions in the questionnaire to be completed have been answered.