Patent ID: 8441351
Filing Date: 2013-05-14
Classification: G06Q,G07C

Abstract:
1. A method for tracking an interrogator relay unit (IRU) associated with a customer within a structure, comprising: emitting an RF interrogation signal using the IRU; receiving, at the IRU, location data from one or more RFID tags in response to the RF interrogation signal; transmitting the location data, an identification information of the IRU, and timestamp data to a remote server using the IRU; and generating a customer behavior report using the transmitted location data, the identification information, and the timestamp data, wherein the customer behavior report includes a travel pattern of the IRU, a time duration report showing how long the IRU was at each of a plurality of locations, average time spent at various locations within the structure, and average time in the structure; wherein at least one RFID tag includes an address, contact information, and a building schematic for the structure.