Patent ID: 6473739
Filing Date: 2002-10-29
Classification: G06Q,H04L

Abstract:
A system for the remote ordering of items from a menu for delivery from one of a plurality of order fulfillment centers located in a spectator venue having identifiable seats occupied by event patrons, said system enabling a patron to use a wireless, hand-held communication device, having means for presenting the menu visually and/or audibly, to self-order menu items for delivery to an identified seat, comprisingmeans for associating an identification code for the identified seat in said venue with an order, an order-processing computer for providing a menu of items offered for sale to said device and for receiving orders for selected items transmitted from said device and for communicating said order to order fulfillment center personnel, means for confirming order receipt by the computer to the device from which the order was received, at least one transmitter/receiver node for receiving orders from a plurality of said devices and communicating them via said computer for display to order fulfillment center personnel for subsequent order delivery to said identified seat location, means for providing patron payment account information to said computer in association with said order when said order is placed, and payment charging means for automatically charging the cost of an order to said payment account without intervention by the patron or order fulfillment personnel apart from delivery confirmation.