Patent ID: 7764778
Filing Date: 2010-07-27
Classification: H04M,H04Q

Abstract:
1. A system for routing international calls to a toll-free number of a customer in accordance with a customized routing service, the system comprising: an international gateway that receives a call to the customer's toll-free number and populates a first portion of a calling party number field with at least data indicating that the call originated in a non-domestic country; a network switch that receives the call from the international gateway based on at least an identification of a carrier associated with the toll-free number; and a customized menu routing platform that receives the call and the non-domestic call origination data from the network switch, the customized menu routing platform determining a destination number based on the non-domestic call origination data and routing instructions received from a web server, accessible by the customer via a packet switched data network, the customized menu routing platform forwarding at least the destination number to the network switch for routing the call to the destination number, the customized menu routing platform further including a customized menu routing database server that stores the routing instructions received from the web server and determines the destination number based on the stored routing instructions.