Patent ID: 8775519
Filing Date: 2014-07-08
Classification: G06Q,H04L

Abstract:
1. A method for managing network communications, comprising: receiving at a ticket management system over a network from a plurality of broker systems substantially real-time status information regarding tickets managed by the broker systems; maintaining a ticket data store storing ticket identifiers and associated real-time status information; monitoring the communication status with the plurality of broker systems; if the communication status of a given broker system is determined to be unsatisfactory, storing an indication that the status of tickets managed by the given broker system is not reliable and inhibiting the offering of tickets from the given broker; receiving a request for a first ticket from a first requester at the ticket management system; identifying a first broker system controlling the first ticket using the ticket data store; formatting a message including an identifier associated with the first ticket and an identifier associated with the first requester; transmitting the message over the network to the first broker system; receiving an indication from the first broker system as to whether a hold has been placed on the first ticket for the first requester and/or the first ticket has been identified as sold for the first requester; and if an indication is received from the broker system that a hold has been placed on the first ticket for the first requester and/or the first ticket has been identified as sold for the first requester, facilitating the transfer of the first ticket to the first requester.