Patent ID: 8185086
Filing Date: 2012-05-22
Classification: H04M

Abstract:
1. A method for handling emergency calls from a communication terminal comprising: a call center determining a position of the communication terminal making an emergency call after the emergency call has been received; the call center defining a spatial area around the position of the communication terminal as a danger area; the call center identifying communication terminals comprising wireless communication terminals located in the danger area by utilizing one or more communication networks or localization devices; the call center generating emergency information; and the call center transmitting the generated emergency information to at least one of the identified wireless communication terminals located in the danger area; the emergency information describing a type of danger situation, and/or urgency of the danger situation, and/or type of measures to be taken, and/or urgency of the measures, and/or escape route information for leaving the defined danger area; the position of the communication terminal making the emergency call and of the wireless communication terminals in the danger area being determined with the aid of a Global Positioning System, and/or by system-inherent positioning methods of Groupe Speciale Mobile (“GSM”), Universal Mobile Telecommunications System (“UMTS”), Digital Enhanced Cordless Telecommunications (“DECT”), Radio Frequency Identification (“RFID”), or wireless local area network (“WLAN”) networks, and position information is generated indicating the position of the communication terminal making the call and of the wireless communication terminals in the danger area, and the danger area is defined with the position information of the communication terminal making the emergency call; the emergency information being transmitted to the communication terminal making the emergency call and the wireless communication terminals located in the danger area by a communication sent to the wireless communication terminals and communication terminal making the emergency call as at least one of: a voice message, a short message, a Short Message Service messages and an e-mail via a communication network; the wireless communication terminals located in the danger area being identified by the emergency call center processing of information from a building or room access control system; emergency information being transmitted to selected communication terminals of rescue workers inside and outside the danger area with the selection of rescue workers depending on a type of danger situation; the communication terminals of rescue workers being selected depending on their position; and wherein entry route navigation aid information is transmitted to the selected communication terminals of the rescue workers, depending on where the danger area is located; and wherein emergency information is transmitted to the communication terminals of the rescue workers concerning the danger situation, and/or the extent of the danger situation, and/or a possible number of persons involved; and wherein further emergency call information from the communication terminal making the emergency call, and/or further information that represents a position that deviates from the position of the communication terminal making the emergency call is taken into account.