Patent ID: 9105143
Filing Date: 2015-08-11
Classification: G06Q,G07F

Abstract:
1. A computer-assisted method comprising: receiving, by a processor through a communications interface, a persistent authentication request from a first communication device of a first customer; authenticating, by the processor, the first customer based on authentication information provided by the first customer; registering, by the processor, the first communication device with a device identification, wherein the registering includes linking the device identification to non-actionable information that is associated with the first communication device; receiving, by the processor through the communications interface, during a call that is initiated subsequent to the authenticating and the registering, a first subsequent request from the first customer for the non-actionable information, wherein the first subsequent request is generated through the first communication device and contains a first calling identification; verifying, by the processor, that the first communication device is registered based on the first calling identification during the call without user authentication; when the first communication device is verified as being registered, sending, by the processor through the communications interface, the non-actionable information to the first communication device without further authentication; and when the first communication device is verified as being registered and a second subsequent request is for action on an account for the first customer, requiring, by the processor, the further authentication to execute the action on the account.