Patent ID: 7487117
Filing Date: 2009-02-03
Classification: G06Q

Abstract:
1. A support system for sales of products, comprising: a terminal system including an input system that receives input information on a product provided from a customer and a display for displaying product information on the product to the customer, the input information on the product from the customer including a purchase order of the product; and an information management system connected to said terminal system and product facilities that can provide various products including the ordered product, to communicate therewith, the information management system receiving the purchase order of the product from the terminal system, selecting a product facility that can provide the ordered product, and transmitting to the selected product facility instructions for providing the selected product, the information management system comprising a design management system that manages design data on products, the design management system comprising: wherein the standard product has fixed shape and size parameters; and wherein the product facility is connected to at least one product facility, comprising at least one of a standard product facility and a patterned special product facility, wherein the ordered product is a tool or a part of a metal processing machine, wherein the introduction of products includes image representation of electric catalogue and the information terminal presents the customer with potential product malfunctions and instructions on how to avoid the potential product malfunctions, when the customer selects products associated with product malfunctions, and wherein a form of the patterned special product is fixed and a size of the patterned special type product may be varied by the customer.