Patent ID: 7492874
Filing Date: 2009-02-17
Classification: H04L

Abstract:
1. A computer readable medium to stores a computer program for configuring a customized instance of a dynamic interactive voice application without altering the underlying programming of the dynamic interactive voice application, the customized instance being executed in response to calls to an associated directory number, the computer readable medium comprising: a storing code segment to cause a plurality of nodes executable by the dynamic interactive voice application to be stored, the plurality of nodes comprising a plurality of preprogrammed feature specific node types having corresponding databases, at least one of the feature specific node types being a call library application to enables access to pre-established messages from a customized library; a displaying code segment to cause a data field for each node to be displayed at a graphical user interface, the data field corresponding to a variable parameter associated with the node type; and a receiving code segment to receive data via the graphical user interface corresponding to the data field for each node, the data indicating a predetermined function to be performed by the corresponding node and establishing a call flow of the customized instance, the dynamic interactive voice application executing the predetermined function in accordance with the call flow regardless of the node type.