Patent ID: 9002734
Filing Date: 2015-04-07
Classification: G06Q,H04L,H04M

Abstract:
1. A method for procuring telecommunications offerings, comprising: receiving, via at least one processor, a pre-sale procurement inquiry from a customer application, the pre-sale procurement inquiry specifying one or more selected telecommunications offerings from a plurality of offerings including voice service, data access service and mobile telecommunications service, the pre-sale procurement inquiry being directed at least to one or more telecommunication services to which a customer who is not yet a subscriber is considering a subscription; providing, via the at least one processor in response to the pre-sale procurement inquiry, a customer-selectable option to access a network consultant via instant messaging; generating, via the at least one processor, pre-sale procurement data relating to displaying at a graphical user interface at a customer device via the customer application the one or more selected telecommunications offerings in response to the pre-sale procurement inquiry, wherein the pre-sale procurement data includes data for configuring the graphical user interface at the customer device to present a contract package and one or more forms requiring customer authorization to complete a service order of one or more of the selected telecommunications offerings; and transmitting, via the at least one processor, the pre-sale procurement data to the customer application, wherein the pre-sale procurement data includes data for the customer application to support an online collaboration tool to facilitate joint network diagramming.