Patent ID: 6421724
Filing Date: 2002-07-16
Classification: G06F,G06Q

Abstract:
A system for measuring subjective user reaction concerning a particular web page of a website, comprising:a first icon viewable on the particular web page independent of input from a user subsequent to the user accessing the particular web page, the first icon soliciting a subjective user reaction to the particular web page as a whole from the user independent of input from the user subsequent to the user accessing the particular web page, the first icon operable to receive user input indicating a desire to provide a subjective user reaction to the particular web page as a whole, the user input causing a second icon to become viewable on the particular web page, the second icon comprising a plurality of multi-level rating scales for rating the particular web page, each multi-level rating scale being associated with a particular characteristic of the particular web page including at least one positive rating, a neutral rating, and at least one negative rating; and software associated with the second icon and operable to receive the subjective user reaction to the particular web page as a whole for reporting to a website owner.