Patent ID: 9105014
Filing Date: 2015-08-11
Classification: G06Q,G10L,H04L

Abstract:
1. An email messaging system for communicating via an avatar, the system comprising: a first client device, associated with a sender, for sending an email having an embedded avatar representing the sender; a second client device, associated with a recipient, for receiving the email from the first client device and enabling the recipient to select the embedded avatar, wherein responsive to said selection, said second client device generating an interface through which said recipient interacts to submit a query via the avatar in the received email for a receipt by a remote server device; and the remote server device for communicating with the second client device via a communication protocol, receiving the query from the second client device, parsing and analyzing the query, automatically submitting the parsed and analyzed query to the first client device; the first client device receiving the parsed and analyzed query from the remote server device, automatically retrieving an answer corresponding to the parsed and analyzed query from a sender's mailbox, and sending the answer to the second client device via the remote server device, the sender's mailbox including emails associated with the parsed and analyzed query, and the second client device receiving the answer and displaying the corresponding answer via the accessed avatar in the received email.