Patent ID: 8107598
Filing Date: 2012-01-31
Classification: G10L,H04M

Abstract:
1. A computer-readable medium storing instructions that when executed in a networked communication system, cause the system to perform an integrated messaging method, the method comprising: receiving audio data via a first network, wherein the audio data comprises a message of a first type sent by a caller to a user; transforming the audio data to a first format; filtering the audio data, comprising searching for predetermined words in the audio data; transforming the audio data to a second format, wherein transforming the data comprises generating a rough transcription based on the predetermined words, wherein the rough transcription facilitates the user determining an appropriate response to the message of the first type; generating a message of a second type, wherein the message of the second type includes the transformed audio data in the second format, wherein the message of the second type further includes the audio data in the first format; sending the message of the second type to the user via a second network; receiving a request from the user to provide the user a refined transcription of the message of the first type; in response to the request, placing the audio file in the first format on a file server; and sending a notification to a transcriber, wherein the notification includes the request and directions to the file server.