Patent ID: 7796534
Filing Date: 2010-09-14
Classification: H04L,H04W

Abstract:
1. A method of monitoring trunks in a telecommunications network including a plurality of switches, said method comprising the steps of: gathering into a database from each respective switch, out-of-service data corresponding to a current time period for a plurality of trunks connected to said respective switch; detecting switches that have at least one out-of-service trunk in response to said gathered data; displaying on a display driven by a computer, a first window containing a plurality of first graphic elements corresponding to respective switches, wherein each first graphic element comprises non-textual visual characteristics, and wherein, wherein each first graphic element corresponding to a switch detected as having an out-of-service trunk has a non-textual visual characteristic that is different from said first graphic elements that correspond to switches detected as not having an out-of-service trunk; manually selecting on the display one of said first graphic elements for a selected switch detected as having an out-of-service trunk; in response to said step of manually selecting one of said first graphic elements, displaying on the display a second window containing a plurality of second graphic elements for respective trunk groups corresponding to said selected switch, each second graphic element having a respective size proportional to a current number of call attempts directed to said respective trunk group during said current time period and having a color indicative of a health index of said respective trunk group.