Patent ID: 8392192
Filing Date: 2013-03-05
Classification: G06Q,G10L,H04M

Abstract:
1. A method for communicating a text-to-speech (TTS) reminder phone call to a recipient's voicemail for improvement of transaction success rates, the method comprising: transmitting the text-to-speech (TTS) reminder phone call to a recipient's voice-capable device at a recipient's desired date and time or at a recipient's desired dynamic event; delivering the text-to-speech (TTS) reminder phone call to the recipient's voicemail because the recipient's voice-capable device routes the text-to-speech (TTS) reminder phone call to the recipient's voicemail, wherein a text-to-speech (TTS) alert system delivering the text-to-speech (TTS) reminder phone call is configured to detect a routing scheme to the recipient's voicemail to record at least a portion of a message from the text-to-speech (TTS) reminder phone call, a centralized or a recipient-specific call-back phone number, and/or a transaction identifier number in the recipient's voicemail; identifying a recipient using the recipient-specific call-back phone number and/or the transaction identifier if the recipient calls back to the text-to-speech (TTS) alert system; and re-transmitting and replaying the text-to-speech (TTS) reminder phone call when the recipient calls back to the text-to-speech (TTS) alert system, wherein the recipient is given an opportunity to authorize, authenticate, and/or complete a transaction if the text-to-speech (TTS) reminder phone call involves a transaction of products or services.