Patent ID: 6792325
Filing Date: 2004-09-14
Classification: G05B,G06Q,Y02P

Abstract:
A remote maintenance method for a system in which one or more industrial devices for executing a specific process and one or more operation devices for maintaining said industrial devices are connected to each other via a network, wherein each industrial device monitors an occurrence of a trouble in said industrial device itself, when said industrial device detects an occurrence of a trouble, generates status information for identifying a condition of said trouble, decides an operation device to be notified of said generated status information, and transmits said generated status information to said decided operation device, and said operation device decides a troubleshooting method for said trouble of said industrial device on the basis of said transmitted status information and transmits command information indicating a maintenance command on the basis of said troubleshooting method to said industrial device, and said industrial device executes said process according to said received command information, generates charge information indicating a value for maintenance according to an identifier of said operation device to which said status information is transmitted, and outputs a whole or a part of said generated charge information to an output device of said industrial device.