Patent ID: 8566419
Filing Date: 2013-10-22
Classification: H04L,H04M

Abstract:
1. An interaction system for associating a limited number of telephone numbers within a limited number of possible numbers within a public addressing scheme with users interacting with a website, the limited number of telephone numbers being preselected from an entity managing a public telephone system, the public telephone system supplying a means whereby members of the public can call and communicate audibly with receiving others, the public telephone system using telephone numbers as a means of specifying a destination for placement of those calls, said interaction system comprising: a web server configured to interact with users over a network; a memory readable by said web server, said memory containing a pool of preselected telephone numbers, said preselected telephone numbers being secured within a public telephonic communications system, each preselected telephone number conforming to a public telephonic addressing scheme allowing for specifying the destination of a call by a calling party; and a communication server configured to receive incoming calls from outside persons at one or more of the preselected telephone numbers contained within said memory; wherein said web server is configured to provide web pages to individual users in browsing sessions, whereby the providing of web pages to individual users is made in the context of a browsing session maintaining a history as to which pages and elements of web pages were served to particular users, that history not necessarily containing any further identifying information other than that needed to separate browsing sessions; wherein said web server is further configured to select a telephone number from said pool of preselected telephone numbers conforming to the public telephonic addressing scheme allowing for specifying the destination of a call by a calling party from said memory, and associate the telephone number selected from said pool to a browsing session; wherein said web server is further configured to serve customized web pages within a browsing session to which a telephone number within said pool contained within said memory and conforming to the public addressing scheme has been associated, each customized web page containing the associated number; wherein said web server is further configured to maintain web site interaction data within the context of a browsing session to which a telephone number conforming to the public addressing scheme has been associated, and provide that interaction data using the associated telephone number as a reference; wherein said communication server is further configured to have the telephone number used by an outside person in placement of a call through the public telephonic communications system; wherein said communication server is further configured to receive web site interaction data; wherein said communication server is further configured to associate received web site interaction data to a call using the telephone number conforming to the public addressing scheme of the call as a reference, and wherein said communication server is further configured to select or adjust a telephonic interaction with a person making a call based upon web site interaction data associated with the telephone number conforming to the public telephonic addressing scheme used to make the call.