Patent ID: 8295448
Filing Date: 2012-10-23
Classification: G06F,G10L,H04L,H04M

Abstract:
1. A method comprising: identifying at least one of first and second contact numbers associated with a first call between a first communication device having the first contact number and a second communication device having the second contact number; accessing a database comprising monitored contact numbers and associated third party numbers corresponding to respective third parties, wherein the third party numbers identify respective third parties to be called, and wherein the third party numbers are associated with the monitored contact numbers within the database; determining whether or not at least one of the first contact number and the second contact number associated with said first call matches a particular one of the monitored contact numbers in the database, the determining being made by a voice processor analyzing whether there is a match between voice data associated with the first call and content of the database; and establishing, in response to the determining, a third party call to a third communication device corresponding to the third party number associated with the particular monitored contact number in the database.