Patent ID: 8533126
Filing Date: 2013-09-10
Classification: G06Q

Abstract:
1. A computer-implemented method comprising: receiving information from a customer regarding a return of an item from the customer, the item having previously been supplied to the customer from a merchant; determining, by one or more configured computing systems of the merchant, one or more types of information to include with the return of the item, the determined one or more types of information for use in a later determination of a final return destination for the item; providing, by the one or more configured computing systems of the merchant, information to the customer to direct the item being returned to an intermediate destination from which items can be shipped, the intermediate destination being a third-party intermediate facility that is operated by an entity distinct from the merchant and from the customer, the provided information enabling generation by the customer of a shipping label for use with the return of the item, the generated shipping label having encoded information of the determined one or more types; and after a package is received at the third-party intermediate facility that contains the item being returned and that has the generated shipping label on an exterior of the package,