Patent ID: 8694616
Filing Date: 2014-04-08
Classification: H04L

Abstract:
1. A service request processing system for a telecommunications architecture, the service request processing system comprising a memory for providing: a service request interface which receives service requests for telecommunications services, each service request comprising a service type identifier field and a service request identifier field; a dispatcher system which distributes the service requests into different service request queues in memory on the basis of the service type identifier field, thereby establishing queued service request records in the memory; traffic control parameters that govern selection, by a fetcher system, of the queued service request records from the different service request queues in the memory, wherein the fetcher system obtains, from the different service request queues in the memory under control of the traffic control parameters, selected service request identifiers from the service request identifier fields of the queued service request records; and a workflow system which initiates workflow sequences which fulfill the service requests identified by the selected service request identifiers, wherein the workflow system retrieves service request definitions from input message fields in the queued service request records that correspond to the selected service request identifiers, performs workflow steps according to the service request definitions, and writes workflow results back into message output fields in the queued service request records that correspond to the selected service request identifiers.