Patent ID: 8792625
Filing Date: 2014-07-29
Classification: H04L,H04M

Abstract:
1. A method of establishing a click-to-call communication session comprising: receiving, from a computing terminal, a web-based request to establish a click to-call communication session between a first endpoint associated with source information and a second endpoint, wherein the web-based request identifies a general destination address associated with a plurality of specific destination addresses; wherein the web-based request is, or is based on, an initial request from the computing terminal to initiate the click-to-call communication session, wherein the computing terminal is separate from the first endpoint and the second endpoint; and wherein the initial request is a browser request from a browser running on the computing terminal; selecting, using a service node, a specific destination address from the plurality of specific destination addresses based on the source information; wherein the source information comprises a first address for the first endpoint and the destination information comprises a second address associated with the second endpoint; wherein the first address comprises at least one of the group consisting of a directory number and a uniform resource identifier; and wherein the second address comprises at least one of the group consisting of a directory number and a uniform resource identifier; identifying, using the service node, a select call server for establishing the click to-call communication session based on destination information associated with the specific destination address; wherein identifying the select call server comprises: sending to the select call server instructions to establish the click-to-call communication session between the first endpoint and the second endpoint, wherein the instructions provide the specific destination address to use when establishing the click-to-call communication session between the first endpoint and the second endpoint.