Patent ID: 8706819
Filing Date: 2014-04-22
Classification: G06Q

Abstract:
1. A method comprising: receiving, at a recipient device and from a notification server, a notification that an electronic mail message has been sent to the recipient device by a sending device, the notification being separate from and corresponding to the electronic mail message and received by the recipient device before the recipient device receives the electronic mail message, wherein the notification comprises: determining whether a present delay time of the electronic mail message is greater than a predetermined delay threshold, the present delay time beginning when the notification is received by the recipient device; when the present delay time is greater than the predetermined delay threshold, after the notification is received by the recipient device, and before the electronic mail message is received by the recipient device: collecting delay information for the electronic mail message and other electronic mail messages; and conveying the delay information to the notification server, wherein the notification server is configured to aggregate the delay information to determine historical delays existing along various paths taken by the electronic mail message and the other electronic mail messages, the historical delays reflecting at least one of: