Patent ID: 8463938
Filing Date: 2013-06-11
Classification: G06Q,H04L

Abstract:
1. A method comprising: receiving, at a computing device, an inbound communication, the inbound communication comprising information identifying a sender of the inbound communication and an intended recipient of the inbound communication; generating an inbound communication sender and recipient identifier using information from the received inbound communication; matching the inbound communication sender and recipient identifier to a predefined identifier from a predefined list of sender and recipient identifiers, wherein the predefined list of sender and recipient identifiers comprises identifiers having wildcard designators for user names or domain names; and routing the inbound communication based on a command associated with the predefined identifier from the predefined list, wherein the command indicates at least one routing criterion that depends on a time of day, wherein one of the identifiers in the predefined list of sender and recipient identifiers comprises an indication of a trusted third party, and wherein the method further comprises granting the trusted third party access privileges to edit the one of the identifiers in the predefined list.