Patent ID: 6286033
Filing Date: 2001-09-04
Classification: G06F,H04M

Abstract:
A network-based system for distributing object-oriented CTI scripts comprising:at least one source communication center enabled with an object-oriented-programming-system for generating and distributing the CTI scripts;at least one receiving communication center enabled with an object-oriented-programming-system for receiving and implementing the CTI scripts;an instance of a descriptor-language-converter application installed and operational within the source communication center; andan instance of the descriptor-language-converter application installed and operational within receiving communication center, characterized in that the source center creates the CTI script using its own object-oriented-programming-system, converts the object-oriented script into a descriptor language using the descriptor-language-converter, and distributes the descriptor-language script over the network and, wherein the receiving communication center receives the descriptor-language script and interpreting the language, regenerates a version of the original CTI script using its own object-oriented-programming-system.