Patent ID: 8218736
Filing Date: 2012-07-10
Classification: H04M,H04W

Abstract:
1. A method of processing a call and providing voice message status information, comprising: receiving at a call processing system a first call from a caller intended for a first person; receiving, in call signaling information associated with the first call, an address associated with a communication device of the caller; playing a message to the caller indicating that the caller can record a voice message for the first person; recording a caller voice message; receiving an instruction from the caller requesting a notification be provided indicating that the first person has accessed the voice message; transmitting over a data network to a terminal associated with the first person a first notification regarding the first call, wherein the first person can access the caller voice message via the terminal associated with the first person; at least partly in response to detecting that the first person has accessed the voice message and at least partly in response to determining the communication device of the call is a mobile device from the querying of one or more databases,