Patent ID: 9204271
Filing Date: 2015-12-01
Classification: G06Q,H04M,H04W

Abstract:
1. A system for providing automatic response service (ARS) interlocking data using ring data, the system comprising: a user terminal accessing an ARS server to receive an automated voice response service and generate a key selection signal, and receiving and outputting an ARS interlocking screen data packet from a ring data output management server at the same time; the ARS server configured to: the user terminal to the ring data output management server; and the ring data output management server receiving and registering the ARS interlocking screen data packet from the ARS server, and transmitting the ARS interlocking screen data packet to the user terminal, wherein the ARS interlocking screen data packet has a plurality of screen data items, wherein the user terminal is configured to extract a first screen data item from the plurality of screen data items and display the first screen data item, wherein the first screen data item is extracted in reply to the key selection signal input by a user of the user terminal, wherein the user terminal is configured to interlock the ARS interlocking screen data packet with the key selection signal, and wherein the user terminal comprises: a communication module accessing a voice communication network and a data communication network to perform communication; an ARS ring data receiving unit receiving the ARS interlocking screen data packet; a key selection signal analysis unit analyzing a button key selection signal selected or input by the user; a matching screen extraction unit extracting the first screen data item matched with each of menu sequences and each of key selection signals made by the user; a key selection signal generation unit generating the key selection signal by the selection or input of the user; a voice data receiving unit receiving voice data from the ARS server; a voice data output unit outputting voice data; a screen output unit outputting the first screen data item for the ARS interlocking; a data storage unit receiving and storing the ARS interlocking screen data packet, wherein each of the plurality of the screen data items of the ARS interlocking screen data packet has a respective identification code in reply to each of the screen data items matched with each of the menu sequences and each of the key selection signals; and a controller performing a control to receive and store the ARS interlocking screen data packet at the time of attempting a connection to a first ARS connection number, wherein the controller is configured to extract the first screen data item matched with each of the menu sequences and each of the key selection signals at the time of performing the ARS, and to display the first screen data item on the screen.