Patent ID: 7840857
Filing Date: 2010-11-23
Classification: G06F

Abstract:
1. A method for automated handling of resolvable and non-resolvable errors in system management flows consisting of system management tasks, wherein said system management tasks ( 10 - 12 ) are provided by system management applications to perform certain operations on the managed IT infrastructure ( 1 ), wherein said system management tasks ( 10 - 12 ) provide interfaces ( 13 - 15 ) via said system management tasks which are invoked ( 20 ) during the execution of the system management flow definition by a Workflow Engine ( 30 ), characterized by the steps of: executing a system management flow definition ( intercepting execution of a task as defined in said system management flow definition by said Workflow Engine ( invoking Error Handling component ( wherein said Error Handling component ( invoking a system management task as defined by said task via the system management task's startProcessing operation ( receiving error condition via the “suspendProcessing” operation ( switching to the processing mode as defined in the “ErrorHandlingStrategy”, and processing said system management flow in a processing mode as defined in said “ErrorHandlingStrategy” accordingly.