Patent ID: 8819122
Filing Date: 2014-08-26
Classification: G06Q,H04L

Abstract:
1. A method of website hosting, comprising: serving a plurality of website hosting services, wherein at least two different website hosting services of the plurality of website hosting services are served from different service pools of servers; wherein each service pool of servers provides only one website hosting service and all servers of a service pool provide only the one website hosting service of the plurality of website hosting services; adapting at least one-of the plurality of website hosting services to meet website service requirements; combining website hosting services into a plurality of service packages wherein at least one of the website hosting services of the plurality of service packages has been adapted; configuring the plurality of service packages into different market-specific offerings; offering the different market-specific offerings through a plurality of websites; providing information to service representatives supporting a plurality of the different market-specific offerings that facilitates supporting a specific service package based on a specific market-specific offering; and, wherein information facilitating providing the appropriate service is sourced from a common data store that is accessible to a plurality of service representatives, the service representatives provided with information facilitating providing the appropriate service by an operational support system that facilitates associating a client support request with a market specific offering.