Patent ID: 9092603
Filing Date: 2015-07-28
Classification: G06F,G06Q

Abstract:
1. A method for positively identifying customers accessing a business through multiple business platform applications using different customer identifiers, the method comprising: mapping, by a computing device processor, activity-related data associated with a first business platform application to determine a first platform-specific customer identifier used by a customer to access the first business platform application; mapping, by a computing device processor, activity-related data associated with a second business platform application to determine a second different platform-specific customer identifier used by the customer to access the second business platform application; determining, by a computing device processor, that the customer interfacing with the first business platform application using the first platform-specific customer identifier is the same as the customer interfacing with the second business platform application when using the second different platform-specific customer identifier, wherein the determination includes, generating, by a computing device processor, a different and unique federated identifier for the customer based on the determination that the customer interfacing with the first business platform application is the same as the customer interfacing with the second business platform application; and storing, in computing device memory, the federated identifier for the customer in a plurality of systems of record, wherein each system of record is associated (a) with the customer and (b) with a business platform application provided by the business.