Patent ID: 8942990
Filing Date: 2015-01-27
Classification: H04N

Abstract:
1. A return fraud protection system comprising: a gateway comprising: the web server comprising a web-based gateway management application configured to identify a gateway associated with a user at the first client device, to authenticate with the user at the first client device, to authenticate with the gateway, and to correlate the identified gateway with the other gateways, a first client device at the item return location in the store, the first device configured to generate a notification to the second client device in response to determining that an item is being returned by the customer without a receipt at the item return location; and the second client device at a security office location configured to retrieve the face icon corresponding to the face of the customer at the item return location in response to the notification from the first client device, to retrieve video clips only generated the same day of the notification and prior to the notification from the first client device, the video clips associated with the corresponding face icon, and to notify the first client device of a return fraud based on the retrieved video clips of the customer entering the store on the same day that the customer is returning the item without the receipt.