Patent ID: 6011833
Filing Date: 2000-01-04
Classification: G06Q,H04M

Abstract:
A service offered by an organization having a sales agent and a delivery agent for delivering a physical gift from a sending party S to a receiving party R together with a written instruction to R providing telephone access to a recorded message from S, said service employing the following steps:S places a first telephone call to the sales agent requesting delivery of said gift to a suitably identified R and also requesting the sales agent to arrange for S to dictate a recorded message to R;the sales agent transfers said telephone call to a suitable recording mechanism whereby S dictates a suitable message to R;the sales agent prepares a written card instructing R to place a second telephone call to said mechanism whereby R will orally receive the recorded message;the sales agent instructs a delivery agent to deliver the gift and the card to R; andR receives the gift and card and places the second telephone call to receive the message.