Patent ID: 8259099
Filing Date: 2012-09-04
Classification: H04L

Abstract:
1. A method of servicing an outsourced operation, the method comprising: receiving, using a computer device, a packet header and a tuple-based data payload containing information technology (IT) resource data from a plurality of outsourced operation locations, wherein the IT resource data includes elements that the outsourced operation is managing, and wherein each outsourced operation location includes a holographic enterprise interface for sending the packet header and the tuple-based data payload; aggregating, using the computer device, the IT resource data from the plurality of outsourced operation locations, wherein the aggregated IT resource data represents the outsourced operation; creating, using the computer device, a three-dimensional simulation of the aggregated IT resource data; using, using the computer device, the three-dimensional simulation of a data center to remotely service the outsourced operation; providing through the three-dimensional simulation of the data center near-real time operational capability of one of physical machines, software, and processes of the plurality of outsource operation locations; and providing the near-real time operational capabilities of the outsource operation locations by using the IT resource information contained within each packet header and each tuple-based data payload and by using a holographic protocol architecture (HPA) to define the packet types.