Patent ID: 8774382
Filing Date: 2014-07-08
Classification: G06Q,H04M

Abstract:
1. An online reporting system for conferencing services comprising: at least one computer processor; an account information component for tracking information for a customer; a management component for managing one or more moderators associated with the customer; an interface component for receiving search criteria from the customer and for searching a usage database using the search criteria to locate usage information relating to the one or more moderators' usage of the conferencing services; a usage reports component for generating online reports related to the one or more moderators' usage of conferencing services, the usage reports component being configured to generate, based on the located information relating to the one or more moderators' usage of the conferencing services, (1) a usage report that includes historical details of the one or more moderators' usage of the conferencing services and (2) an unbilled usage data report that includes estimated charges incurred by the one or more moderators' usage of the conferencing services for which the customer has not been invoiced; and a billing reports component for providing online reports related to billed charges for conferencing services provided to the customer, the billing reports component being configured to generate, based on the located information relating to the one or more moderators' usage of the conferencing services, (3) a billed usage data report that includes final charges incurred by the one or more moderators' usage of the conferencing services to be invoiced to the customer.