Patent ID: 8666049
Filing Date: 2014-03-04
Classification: H04M

Abstract:
1. A method comprising: establishing a conference call with two or more people; determining a location of each end-user device used for the conference call; querying a previously established datastore based on the location and an identifier for the end-user device, where the datastore indexes different expected quality of service levels against different locations; and if results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, automatically performing a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline, wherein the corrective action is based on both one or more characteristics of the end-user device and the location of the end-user device, wherein the corrective action taken is dependent upon a device classification as private or public, wherein a public device is shared among users and wherein a private device is utilized by a single user.