Patent ID: 6466941
Filing Date: 2002-10-15
Classification: G06F,Y10S

Abstract:
A system comprising: a database in combination with a service center connected to a data transport network,the database comprising: a hierarchical arrangement of data tables, said data tables including a service table and a plurality of record tables, said service table having a plurality of service entries each of which identifies a unique service, each service being associated with a respective set of record tables each of which has a data entry identifying its respective service, for each service at least one of the associated record tables including record entries which are linked to shared record entries in other record tables by linking entries in linking record tables; and the service center comprising; means responsive to customer requests received through the network, to assemble from a plurality of record tables in respect of an accessed service a presentation comprising details drawn from more than one of the tables, the assembly of the presentation occurring after receipt of the customer request, each customer request causing a respective newly assembled presentation to be transmitted to the customer whereby updating any displayable elenient in the presentation is immediately incorporated in one or more subsequent transmissions.