Patent ID: 9123020
Filing Date: 2015-09-01
Classification: G06Q

Abstract:
1. A computer-executable method for monitoring and managing system dimensions by a service assurance system implemented over a computer architecture to monitor a performance of the computer architecture, the method comprising: accepting, by a computer processor of the service assurance system communicatively coupled with a memory, a proposed system solution for the service assurance system; determining, by the computer processor of the service assurance system, one or more dimensions of the system dimensions from the proposed system solution; monitoring, by the computer processor of the service assurance system, the computer architecture in accordance with a determination of one or more events occurring in the computer architecture across the one or more dimensions; generating and transmitting a first alert when the service assurance system determines an underperformance with respect to the monitoring of the computer architecture; generating and transmitting a second alert when the service assurance system determines an overperformance with respect to the monitoring of the computer architecture; and based on the transmitting of one or more of the first and second alerts, performing at least one of: