Patent ID: 8935239
Filing Date: 2015-01-13
Classification: G06Q

Abstract:
1. A computer-implemented method for identifying one or more solution segments in response to a current solution request, at least a portion of the method being performed by a computing device comprising at least one processor, the method comprising: aggregating multiple work-products pertaining to solutions submitted in response to one or more previous solution requests; segmenting the multiple work-products into multiple segments based on content category; annotating each of the multiple segments with a tag based on one or more semantic associations with the content of each of the segments; adding each of the segments and each of the tags into a database; performing a search in the database to identify a set of one or more of the segments with at least one tag that corresponds to content of a current solution request; weighting each of the segments based on one or more characteristics of the current solutions request; and ranking the weighted segments based on a degree of semantic matching with one or more parts of the current solution request.