Patent ID: 7684386
Filing Date: 2010-03-23
Classification: H04L,H04M,H04Q

Abstract:
1. A computer-telephony integration (CTI) system for selectively allowing communication of a workstation with one of a plurality of Central Offices, the CTI system comprising: a computer-telephony integration (CTI) system including one or more workstations; a switch coupled to the workstations and to the plurality of Central Offices, wherein the switch is configured to provide a connection between one of the CTI workstations and a selected one of the plurality of Central Offices in response to a command from a CTI workstation; wherein the switch is coupled to each of the one or more CTI workstations and the connection between one of the CTI workstations and a selected one of the plurality of Central Offices is in response to a command from said one CTI workstation; wherein the switch is configured to shunt a connection between a communication device coupled to said one CTI workstation and one or more of the Central Offices; and wherein the connection is shunted by a resistance of about 900 Ohms.