Patent ID: 9048880
Filing Date: 2015-06-02
Classification: H04B,H04W

Abstract:
1. A system, comprising: a customer-accessible station; a micro-cell base station subsystem installed in the customer-accessible station for use in a premises of an enterprise, the micro-cell base station subsystem comprising: a softswitch coupled to the packet data network for communications with the micro-cell base station subsystem, the softswitch being configured to register the one mobile station with the macro cellular network through the micro-cell base station subsystem, upon the registration of the one mobile station with the micro-cell base station subsystem; a customer management server, configured to receive, upon the registration of the one mobile station with the macro cellular network via the softswitch, identification of the one mobile station via the softswitch, and wherein the customer management server is configured to respond to the received identification by communicating information about a customer associated with the one identified mobile station, to another system including a server coupled to a terminal, wherein the other system is configured to provide personnel of the enterprise at the premises with a notification according to the information, notifying the personnel of availability of the customer for interaction, while the customer is at the premises.