Patent ID: 7596508
Filing Date: 2009-09-29
Classification: G06Q

Abstract:
1. A system for ordering and tracking a consumer product over a computer network, comprising: a multimedia user interface delivered over the computer network to a user; a configuration and pricing database that stores product pricing data according to user-entered product configuration; an inventory database that stores product availability data associated with products that are in inventory of retail sales facilities, in-transit from product manufacturing facilities to the retail sales facilities, in-plant at the product manufacturing facilities, and on an ordering bank at the product manufacturing facilities; one or more processors collectively operable to: a sales processor operable to receive, via the multimedia user interface, user reservation of an available product determined by the search of the product availability data stored in the inventory database; an order processor operable to receive, via the multimedia user interface, a custom order for a product not available in inventory from the user; and a status processor operable to provide the user product availability status reports.