Patent ID: 6529586
Filing Date: 2003-03-04
Classification: H04L,H04M,Y10S

Abstract:
A method for delivering audio information to telephone callers, comprising operations of:upon the occurrence of pre-specified downloading events, continually downloading digital representations of audio and text information concerning predefined topics from content providers into a universal database, said downloading being conducted according to individual customer preferences; receiving callers' telephone calls over respective telephone connections; performing the following operations responsive to the receipt of each telephone call: determining whether the caller has completed a predefined enrollment process; only if the caller has completed the enrollment process, performing playback operations comprising: retrieving pre-stored preferences specific to the caller, said preferences including content preferences; identifying information in the universal database that pertains to the caller's pre-stored content preferences; preparing vocalizations of text information present in the identified information; audibly presenting the audio information and vocalizations to the caller in predetermined order via the caller's telephone connection.