Patent ID: 8542805
Filing Date: 2013-09-24
Classification: H04L,H04M

Abstract:
1. A method of hosting an interactive voice response service for a subscriber, comprising: processing a call made to a call number of the subscriber using the interactive voice response service for the subscriber; providing an application script associated with the subscriber for driving the interactive voice response service; providing as part of the interactive voice response service a media archiving service for archiving one or more media stream of the call; the media archiving service further comprising: designating at least one event in the interactive voice response service to trigger the media archiving service; in the event the media archiving service is triggered based on the at least one event, obtaining a public key of a public key encryption of the subscriber from the application script and encrypting the one or more media stream of the call in real-time using the public encryption key of the subscriber so that at any time no tangible portion of each of the one or more media stream is stored unencrypted, thereby keeping the media of the call private even from a provider of the hosting service; transmitting the encrypted media to a designation; and having the subscriber to use a private key of the public key encryption of the subscriber to decrypt the encrypted media.