Patent ID: 9026583
Filing Date: 2015-05-05
Classification: G06F,H04M

Abstract:
1. A method comprising: in response to receiving a first request from a first device configured to receive replies that are serialized in a first format, determining a first reply by a CRM application executing on a server device comprising at least one processor, wherein the CRM application comprises an application definition; generating the first reply as a function of a portion of the application definition, wherein the portion of the application definition comprises a page definition used to render a page with icons arranged in a two-dimensional pattern, data in a list pattern, or data in a form pattern; in response to receiving a second request from a second device configured to receive replies that are serialized in a second format that is distinct from the first format, determining a second reply by the CRM application; generating the second reply as a function of the portion of the application definition; wherein the portion of the application definition comprises a plurality of tags and a plurality of tag designators, wherein the plurality of tag designators indicates whether the plurality of tags, respectively, are designated as one of a first type of tag, a second type of tag, and a third type of tag; wherein generating the first reply comprises: wherein generating the second reply comprises: