Patent ID: 7400575
Filing Date: 2008-07-15
Classification: H04L,H04M

Abstract:
1. A method for routing a communication connection request comprising the steps of: receiving a communication connection request from a communication connection requestor, wherein said communication connection request does not identify a called party; in response to said communication connection request, obtaining real-time context information for said communication connection requestor to automatically determine a situation of said communication connection requestor, without input from said communication connection requestor; automatically determining a communication connection action using said real-time context information for said communication connection requestor and context information for said called party, wherein said real-time context information for said communication connection requestor comprises at least one of a location of said communication connection requestor and an appointment calendar of said communication connection requestor, wherein said context information for said called party comprises a called party connectivity, wherein said communication connection action comprises a decision as to who should be called and to whom said communication connection requestor should be telephonically connected without additional input from said communication connection requestor, and wherein at least one of an identification of said called party and contact information for said called party is unknown to said communication connection requestor; and connecting said communication connection requestor based upon said connection action, wherein said determining of said communication action is performed prior to said connecting of said communication connection requestor.