Patent ID: 8554193
Filing Date: 2013-10-08
Classification: G06F,H04M

Abstract:
1. A method of reporting an exception of a mobile terminal, the method comprising: storing exception information generated by the mobile terminal in a memory of the mobile terminal when the exception of the mobile terminal is generated; rebooting the mobile terminal after the storing of the exception information; transmitting the stored exception information, via a communication unit of the mobile terminal, to a server based on a transmission mode of the mobile terminal after the rebooting of the mobile terminal, the transmission mode comprising a lite mode in which the mobile terminal transmits small-scale information of the stored exception information, a full mode in which the mobile terminal transmits large-scale information of the stored exception information, or an adaptive mode in which the mobile terminal operates in either the lite mode or the full mode based on a status of a network; operating the mobile terminal in the lite mode when a data rate of the network is lower than a predetermined reference; and operating the mobile terminal in the full mode when the data rate of the network is equal to or higher than the predetermined reference, wherein the exception information includes task information related to a task performed by the mobile terminal before the exception was generated and history information related to information indicating that the exception is generated by relevant application codes before the exception was generated.