Patent ID: 9094499
Filing Date: 2015-07-28
Classification: H04L,H04M

Abstract:
1. A computer-implemented method comprising: receiving, by a computing device, a client copy of an audio file from a client device associated with a unified telephony call of a plurality of unified telephony calls within a unified telephony system; comparing, by the computing device, the client copy of the audio file to a local copy of the audio file using a reference algorithm; determining, by the computing device, a quality of service associated with the client device based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file; associating, by the computing device, a visual indicator with the quality of service, wherein the visual indicator includes a color associated with the quality of service associated with each client device associated with the unified telephony call; transmitting, by the computing device, the visual indicator to each client device associated with the unified telephony call; receiving, from the client device, failover connection information prior to joining the unified telephony call; if the quality of service falls below a threshold, establishing a failover connection using a different device based upon, at least in part, the failover connection information received from the client device; if the quality of service falls below the threshold, implementing a corrective measure; and providing, by the computing device, a visual display of a summary of overall quality of service for the unified telephony system including a quality of service associated with each of the plurality of unified telephony calls.