Patent ID: 6810385
Filing Date: 2004-10-26
Classification: G06Q,G07F

Abstract:
A system for managing elapsed time of activity dialogues to be presented to a customer during idle time of a primary transaction of said customer in a retail store, the system comprising:means for identifying said customer; at least one terminal at a customer checkout location; a store server with which the terminal can communicate, the store server having a customer database and an activity database, said customer database having a customer identifier, and a customer profile, and said activity database having an identifier for each dialogue and a duration of each dialogue; means for estimating an expected idle time during the primary transaction of said customer based on the customer identifier associated with said customer and the customer profile associated with said customer; means for selecting and ordering one or more of said activity dialogues as presentation dialogues to said customer, such that an estimated duration of all of the presentation dialogues probably does not exceed the particular customer idle time; and means for presenting said presentation dialogues to said customer and means for receiving responses from said customer.