Patent ID: 6928149
Filing Date: 2005-08-09
Classification: H04M

Abstract:
1. A user controlled voicemail management system comprising: means for receiving data packets carrying a voicemail message forwarded by a third-party voicemail service provider pursuant to a command of a user, said command being executed within said voicemail service provider's system, said data packets comprising the user's identification information, the user's identification information comprising the user's telephone number and the user's voicemail password registered with said voicemail service provider, said data packets being encrypted in such a manner that only the user being authenticated by said voicemail management system can access said voicemail message; at least one database for storing received voicemail messages user's information, and other data: means for prompting the user to open an account when said voicemail management system receives a voicemail message but fails to locate an existing account for the user; and a user interface which allows the user to perform management operations on the user's account over a computer based network; wherein said user interface is communicatively coupled to; means for authenticating the user to access said voicemail management system, said authentication means using said telephone number and said voicemail password as the user's default authentication identification for accessing said voicemail management system; means for enabling the user to configure display of said user interface; means for means for automatically generating a profile for each received voicemail message and storing said generated profile in said at least one database, wherein each generated profile comprises a number of searchable parameters and a link to its corresponding voicemail message; and means for enabling the user to store a copy of any electronic document in the user's account; wherein said management operations comprise any of: searching a voicemail message or an electronic document; retrieving a voicemail message or an electronic document; deleting a voicemail message or an electronic document; filing voicemail messages or electronic documents in folders; configuring profile layout; adding a note into a profile; attaching a stored voicemail message or/and a stored electronic document to an outbound electronic mall; and attaching a profile link of a stored voicemail message or a stored electronic document to an outbound electronic mail.