Patent ID: 7324802
Filing Date: 2008-01-29
Classification: H04M,H04W

Abstract:
1. A method of managing communication in a communication system, the communication system receiving messages from a plurality of channels, the method comprising: receiving a first message on a first dedicated channel from amongst the plurality of channels at the communication system, the plurality of channels being dedicated to different entities, the first dedicated channel being dedicated to receiving messages from a first entity; receiving a second message on a second dedicated channel being dedicated to receiving messages from a second entity from amongst the plurality of channels at the communication system, the second message overlapping with the first message in time; determining one or more priorities for the first message received on the first dedicated channel from the first entity and the second message received on the second dedicated channel from the second entity based on at least one pre-defined parameter; determining which message out of the first message and the second message should be stored and subsequently played based on the second message overlapping with the first message in time and one or more priorities assigned to the first and the second message; playing the message having a higher priority between the first and the second message; storing at least one message having a lower priority between the first and the second message based on the determination; and playing the stored message subsequent to completing playing of the message having higher priority.