Patent ID: 7783744
Filing Date: 2010-08-24
Classification: H04L

Abstract:
1. A method of facilitating root cause analysis in a networked environment with respect to a problem attribute, said method comprising: specifying, by a user, an alarm rule to specify an association information including information that a set of causation attributes are associated with said problem attribute, storing said alarm rule in a non-volatile memory; monitoring, by a monitoring system, a resource element to retrieve values for said problem attribute in said resource element, storing the values for said problem attribute and said causation attributes in said non-volatile memory; determining, by the monitoring system, that said abnormality has occurred with respect to said problem attribute in said resource element by examining said stored values, polling the resource element for values of each of said set of causation attributes at a second polling interval upon determining that said abnormality has occurred based on said user having specified said alarm rule association information, storing said polled values in said non-volatile memory; displaying said problem attribute to a user; receiving an indication that the user wishes to perform root cause analysis with respect to said displayed problem attribute; and retrieving and displaying said values of said set of causation attributes stored in said non-volatile memory in response to said user having specified said set of causation attributes in said alarm rule and receiving said indication,