Patent ID: 6459780
Filing Date: 2002-10-01
Classification: H04M

Abstract:
A call processing method, comprising the steps of:operating a telephone switch to detect a first call directed to a subscriber premises; initiating a second telephone call to the subscriber premises in response to detection of the first call; datermining if the subscriber to whom the first call is directed subscribes to a voice mail service; requesting, via the second telephone call, call disposition information from the subscriber, the step of requesting including, when it is determined that the subscriber subscribes to a voice mail service, playing a first set of call disposition options to the subscriber, the first including a send to voice mail option, and when it is determined that the subscriber does not subscribe to a voice mail service, playing a second set of call disposition options to the subscriber, the second set not including a send to voice mail option; and completing the processing of the first call as a function of call disposition information obtained from the subscriber.