Patent ID: 7502453
Filing Date: 2009-03-10
Classification: H04M,H04N

Abstract:
1. A system for ordering a cable television pay-per-view event, said system comprising: a switch for receiving calls, said switch adapted to receive a caller's calling number and a called number; a data storage component configured with customer information and event information, said customer information including customer account number and calling number data and said event information including a cable television event title; a called number table in communication with said switch such that when said calling number is received by said switch, said switch retrieves a customer account number associated with said calling number; a temporary data container for storing customer data for use in call processing, said customer data including said customer account number, said temporary data container in communication with said switch and said data storage component; and an automatic voice response unit in communication with said switch and said temporary data container, said automatic voice response unit for providing recorded voice response to said caller subsequent to said retrieval of said customer account number, said automatic voice response unit configured with multiple applications, said multiple applications including a called number based pay-per-view application, a menu based PPV application including an alternate transfer flag indicating whether to use standard call control table (CCT) or to lookup alternate transfer CCT based on flag type, and a call routing application wherein said call routing application performs the function of retrieving customer data from said data storage component, wherein said automatic voice response unit receives said customer account number and said called number for use in call processing, wherein said automatic voice response unit requests customer information other than said customer account number and event information from said data storage component; and wherein a called number based application retrieves said event from said data storage component using said called number, wherein each event is associated with its own called number, and wherein said customer account number obtained from said calling number is automatically associated with said ordering of said event.