Patent ID: 6449357
Filing Date: 2002-09-10
Classification: G06Q,H04M

Abstract:
A queuing status reporting apparatus for delivering a report to a call-reserving user in a queuing line by calling a paging receiver or a telephone device specified by said call-reserving user, comprising:a user data memory for storing a pager receiver number or a telephone number as a contact number relating to each call-reserving user, and a call-timing as a schedule for contacting each call-reserving user; a reporting control device connected to said user data memory for searching through call-timing data to detect a call-due user, and if a call-due user is found, to access a relevant contact number from said user data memory, and to decide whether said relevant contact number is a paging receiver number or a telephone number; a pager contact device connected to said reporting control device for delivering a word-report to a paging receiver, when said relevant contact number obtained by said reporting control device is judged to be a paging receiver; and a phone contact device connected to said reporting control device for delivering a voice-report to a telephone device, when said detected contact number obtained by said reporting control device is judged to be a telephone device.