Patent ID: 6408176
Filing Date: 2002-06-18
Classification: H04M,H04W

Abstract:
A communication system, comprising:fixed network equipment that provides communication services to a communication unit located within the communication system; a voice mail device, coupled to the fixed network equipment, that receives voice mail intended for the communication unit; and a converter device, coupled to the fixed network equipment and the voice mail device, that extracts caller-related information from the voice mail, converts the caller-related information from a voice format to an alpha-numeric string format, and conveys the caller-related information in the alpha-numeric string format to the communication unit via the fixed network equipment, wherein, after the converter device conveys the caller-related information, the fixed network equipment receives a request from the communication unit to use the caller-related information to initiate a communication between the communication unit and at least one target device, wherein the caller-related information identifies the at least one target device, wherein the voice mail device further stores the voice mail to produce stored voice mail, and wherein the converter device extracts the caller-related information from the stored voice mail.