Patent ID: 7216059
Filing Date: 2007-05-08
Classification: G06F,H04L

Abstract:
1. A maintenance mediation apparatus mediating maintenance operation instruction information in which a maintenance center gives an instruction for a maintenance operation to a corresponding one of maintenance target apparatuses connected to the maintenance center through a network, the maintenance mediation apparatus comprising: a maintenance operation instruction information reception part configured to receive the maintenance operation instruction information from the maintenance center; a maintenance policy database storing a maintenance policy defining at least one of which maintenance operations of a plurality of maintenance operations to be performed by the maintenance center on the corresponding one of the maintenance target apparatuses are authorized of prohibited to be performed and whether to or prohibit authorize transmission of each item of usage condition information of the corresponding one of the maintenance target apparatuses to the maintenance center; a maintenance operation determination part configured to determine whether to execute the maintenance operation referring to the maintenance policy database; and a maintenance operation instruction information transmission part configured to transmit the maintenance operation instruction information received by the maintenance operation instruction information reception part to the corresponding one of the maintenance target apparatuses based on a result of the determination by the maintenance operation determination part.