Patent ID: 8909622
Filing Date: 2014-12-09
Classification: G06F,H04L

Abstract:
1. A packet network troubleshooting system, comprising: a system logs data store comprising system logs, wherein the system logs comprise log messages generated by a plurality of network routers; a router command data store comprising router commands, wherein the router commands comprise commands executed on the plurality of network routers; a maintenance data store comprising entries describing maintenance items associated with one or more of the plurality of network routers; an alarms data store comprising alarms associated with one or more of the plurality of network routers; a trouble ticket data store comprising trouble tickets opened against one or more of the network routers; a processor coupled to the system logs data store, the router command data store, the maintenance data store, the alarms data store, and the trouble ticket data store; a non-transitory memory coupled to the processor; and a search tool stored in the non-transitory memory that, when executed by the processor