Patent ID: 6631186
Filing Date: 2003-10-07
Classification: H04M

Abstract:
A system for implementing an advanced intelligent network call forwarding service of a subscriber, comprising:a service control point, which processes telephone calls in a public switched telecommunications network, said service control point comprising a database of call forwarding service data corresponding to a telephone number of the subscriber; and a service management system comprising a first communications interface between said service control point and an interactive voice response system, which is accessible by the subscriber from a dual tone multi-frequency telephone via the public switched telecommunications network, and simultaneously comprising a second communications interface between said service control point and a web server, which is accessible by the subscriber from a graphical user interface via a packet switched data network, at least a substantive portion of the call forwarding service data being built via the graphical user interface, said service management system updating the call forwarding service data in accordance with the substantive portion of the call forwarding service data; wherein said service management system receives instructions to control the call forwarding service, based on the updated data, via at least one of the dual tone multiple frequency telephone and the graphical user interface, and communicates the updated call forwarding service data and the control instructions to said service control point, which processes calls to the telephone number of the subscriber in accordance with the updated call forwarding service data and the control instructions.