Patent ID: 6473786
Filing Date: 2002-10-29
Classification: H04L,H04M,Y10S

Abstract:
A system for data acquisition and remote administration communications between at least one client computer and a voice mail server computer, the system comprising:the voice mail server computer having at least one internal database having at least one data record; the at least one client computer and the voice mail server computer each having communication means for establishing a communications link and transferring information to each other; the at least one client computer having data acquisition means for transmitting to the server computer, once the communications link has been established by the communication means, a request for information including at least one identifier of at least one of the data records stored in an internal data base of the voice mail server computer system via use of a KERMIT data transfer protocol; and the voice mail server computer system having means for receiving request via the KERMIT data transfer protocol from the at least one client computer and file compilation means for compiling a file composed of a data set of the identified data records and sending the file via the communication means to the at least one client computer using the KERMIT data transfer protocol; the at least one internal database has at least one modifiable operational parameter by which the operation of the database is governed; the at least one client computer having administration means for transmitting to the server computer, once a communications link has been established by the communication means, at least one administrative command for initiating a change in the at least one operational database parameter; the voice mail server computer system having configuration means, responsive to the administrative command sent by the administration means, for changing the at least one operational parameter and thereby the operational configuration of the database; the communications means transfer information according to a KERMIT protocol; the administrative command comprises a first administrative data set indicating which operational parameters to change and a second administrative data set contain new operational parameter data; the configuration means are initiated by the administration means sending at least one KERMIT send initiation packet; the first administrative data set is sent by the administration means in a KERMIT file header packet; and the at least one operational parameter is changed by the configuration means according to the second administrative data set sent to the voice mail server by the administration means in at least one KERMIT file data packet.