Patent ID: 6937701
Filing Date: 2005-08-30
Classification: H04M

Abstract:
1. A switch for a telecommunications network, said switch comprising: a call processing application, said call processing application handling interactions with originating and terminating agents in accordance with an interaction framework; a switch reprovisioning system coupled to said call processing application, said switch reprovisioning system reprovisioning said call processing application for said interactions with said originating and terminating agents; a user interface coupled to said switch reprovisioning system, said user interface configured for receiving voice commands, issued by a switch administrator, for transmission to said switch reprovisioning system and generating audibilized responses, issued by said switch reprovisioning system, for transmission to said switch administrator; and a recognizable audible input table coupled to said switch reprovisioning system and said user interface, said recognizable audible input table maintaining a plurality of recognizable reprovisioning instructions suitable for use by said switch reprovisioning system to modify said interaction framework used by said call processing application.