Patent ID: 7487099
Filing Date: 2009-02-03
Classification: G06Q

Abstract:
1. A method for resolving a transport error over a communications network, said error relating to automated material handling system transactions in a manufacturing environment, the manufacturing environment implementing a manufacturing execution system, the method comprising: receiving an event report from a material control system, the event report indicating a transfer job ID and a carrier job ID of a carrier determined to have failed a load operation at a reserved destination; parsing said event report into an email notification, the notification including a description of the transport error and at least three of: a lot identifier, a source equipment identifier, a destination equipment identifier, a source stocker identifier, a source bay identifier, a source OHV/OHT identifier, a carrier identifier, and a port identifier; transmitting said notification to a collaborative workspace used by designated system support personnel assigned to resolve the transport error; using the notification and the collaborative workspace to resolve the transport error before any production equipment in the manufacturing environment becomes idle; in response to receiving notice from the system support personnel that the transport error has been resolved, automatically clearing load port data of production equipment assigned to said automated material handling system transactions; and identifying and resetting reserved manufacturing execution system components.