Patent ID: 8135397
Filing Date: 2012-03-13
Classification: H04W

Abstract:
1. A method of monitoring a wireless communication service provided by a wireless communication network to wireless communication devices in a plurality of geographic areas, the method comprising: in a first set of the wireless communication devices located in a first set of the geographic areas, receiving the wireless communication service and determining first performance data for the wireless communication service; in the wireless communication network, providing the wireless communication service to the first set of the wireless communication devices and determining first network data for the wireless communication service provided to the first set of the wireless communication devices; in a service monitoring system, processing the first performance data and the first network data to generate a wireless communication service model; in a second set of the wireless communication devices located in a second set of the geographic areas, receiving the wireless communication service and determining second performance data for the wireless communication service; in the wireless communication network, providing the wireless communication service to the second set of the wireless communication devices and determining second network data for the wireless communication service provided to the second set of the wireless communication devices; in the service monitoring system, processing the second network data with the wireless communication service model to generate model performance data for the wireless communication service provided to the second set of the wireless communication devices, and comparing the model performance data to the second performance data to validate the wireless communication service model; in the wireless communication network, providing the wireless communication service to a third set of the wireless communication devices located in a third set of the geographic areas and determining third network data for the wireless communication service provided to the third set of the wireless communication devices; and in the service monitoring system, processing the third network data with the wireless communication service model to generate validated performance data for the wireless communication service provided to the third set of the wireless communication devices.