Patent ID: 8689012
Filing Date: 2014-04-01
Classification: G06F,H04W

Abstract:
1. A method of diagnosing an electronic transaction functionality of a mobile device, comprising: in response to failure of an electronic transaction functionality of the mobile device, obtaining, by a station associated with an issuer of confidential information for use with electronic transactions, an access key from a remote key store based on an identity of the mobile device and based on an identity associated with the issuer of the confidential information, wherein the access key is associated with a secure element of the mobile device storing the confidential information; wirelessly transmitting, by the station, the access key initially obtained from the remote key store to the mobile device; executing, by the mobile device, a mobile device diagnostic application stored on the mobile device in response to communication from the station, wherein the mobile device diagnostic application further diagnoses a hardware functionality of the mobile device and a payment application functionality, and wherein the payment application is installed on the mobile device; using, by the mobile device diagnostic application, the access key received from the station to initiate a secure element diagnostic application stored in the secure element to test the electronic transaction functionality; and displaying the result of the diagnostics.