Patent ID: 8174710
Filing Date: 2012-05-08
Classification: G03G

Abstract:
1. A method for diagnosing a failure condition of an image processing apparatus, the image processing apparatus including an image input terminal for inputting documents into image data and an image output terminal for outputting documents, the method comprising: receiving an output job comprising image data of a document to output using the image processing apparatus; detecting a failure condition in at least one of a plurality of image paths of the image processing apparatus; issuing a fault code based on the detected failure condition; retrieving information related to previous output jobs output by the image processing apparatus, the retrieved information identifying at least a number of image paths to be tested and settings associated with each previous output job; performing a plurality of tests on the identified number of image paths of the image processing apparatus using the retrieved information, the plurality of tests including: generating a diagnostic report based upon the at least one determined image path.