Patent ID: 8736898
Filing Date: 2014-05-27
Classification: H04N

Abstract:
1. An apparatus comprising: a central processing unit; a printing engine operatively connected to said central processing unit; a scanner operatively connected to said central processing unit; a user interface operatively connected to said central processing unit; and an input/output operatively connected to said central processing unit, wherein said user interface comprises a customer feedback option, wherein said central processing unit is adapted to cause said printing engine to print a printed feedback form in response to a user activating said customer feedback option on said user interface, wherein at least one of said user interface and said printed feedback form instruct said user to supply feedback comments on said printed feedback form and to scan said printed feedback form using said scanner, wherein said central processing unit is adapted to capture said printed feedback form as a feedback form image in response to said printed feedback form being scanned by said scanner, and wherein said central processing unit is adapted to transmit said feedback form image to a feedback collection entity through said input/output.