Patent ID: 8849800
Filing Date: 2014-09-30
Classification: H04L

Abstract:
1. A system for collecting and utilizing end user correlated data records in a network, said network comprising a wireless network and a packet data network, wherein said wireless network and said packet data network are different networks, said system comprising: at least one probe in the wireless network; at least one probe in the packet data network; wherein the probes are operable to collect data records containing information related to network activity on the wireless network and the data network and user devices, said activity pertaining to at least one of a request for or provision of a data service that is hosted by said packet data network which is desired by a given end user's wireless device that is communicatively coupled to said wireless network; a mediation device in communication with the probes, the mediation device associating end user information with the collected data records pertaining to the given end user, thereby producing end user correlated data records; and an intelligent application services device receiving the end user correlated data records from the mediation device and examining the end user correlated data records to determine if there are correctable conditions in the network or user devices.