Patent ID: 8358750
Filing Date: 2013-01-22
Classification: H04L,H04M

Abstract:
1. A computer-based method for telephone message management, the method comprising: displaying a telephone message data entry screen to a telephone answerer, including a plurality of message data entry fields; receiving message data entered in the message data entry fields, one of the message data entry fields indicating a message recipient, and wherein the receiving message data entered in the message data entry fields further includes automatically populating additional message data entry fields upon identifying the caller; storing the received message data; routing the stored message data to the message recipient; displaying the stored message data to the message recipient, wherein displaying the stored message data to the message recipient includes allowing the message recipient to select for which of a plurality of messages the received message data is to be displayed; displaying a plurality of message response options to the message recipient, wherein the response options include association of the billable time with the received message; receiving a selection from among the message response options by the message recipient; and associating billable time with the stored message data.