Patent ID: 8479048
Filing Date: 2013-07-02
Classification: G06F,H04L

Abstract:
1. A system comprising: a plurality of information processing apparatuses; and a management computer, wherein the management computer stores correlation analysis rule information, indicating that an event of a second event type is a root cause of an event of a first event type for a network service, wherein the management computer stores configuration information including at least information about the network service of a plurality of monitored apparatuses, wherein the plurality of monitored apparatuses are included in the plurality of information processing apparatuses, wherein the management computer obtains event information from the plurality of monitored apparatuses, wherein the management computer identifies, from the event information, a first event of the first event type, wherein the management computer identifies a first monitored apparatus in which the first event occurs, and wherein the management computer identifies a root cause apparatus which is a server of the network service, based on the correlation analysis rule information and the configuration information, even if the root cause apparatus is not included in the plurality of monitored apparatuses.