Patent ID: 9037108
Filing Date: 2015-05-19
Classification: H04W

Abstract:
1. An automated emergency assistance computing system comprising: an information storage system configured to controllably receive, store, and output information; and a computer processing system and a network communication system configured to: receive registration information from a mobile communication device, prior to an emergency, the registration information being related to different types of emergencies, including a first type of emergency and a second type of emergency, that are to be registered and associated with a mobile communication device user who may need help in connection with at least one of the types of registered emergencies, the registration information including information identifying the first and second types of emergencies and, for the identified first and second types of emergencies respective first and second user-operated signaling controls of the mobile communication device to be used on occurrences of the respective identified first and second types of registered emergencies; cause the information storage system to store the registration information prior to an occurrence of any of the types of registered emergencies; receive a first emergency alert from the mobile communication device through a communication network indicating that the user of the mobile communication device is encountering the first type of registered emergency, including information about a first location of the encountered first type of registered emergency, responsive to receiving a first input indicating operation of the respective first user-operated signaling control and, wherein the first location information is received from a location sensing system of the mobile communication device; receive a second emergency alert from the mobile communication device through the communication network indicating that the user of the mobile communication device is encountering the second type of registered emergency, responsive to receiving a second input indicating operation of the second user-operated signaling control; identify respective emergency response personnel suitable for the first and second types of registered emergencies based on the registration information; issue respective emergency help requests to the respective identified emergency personnel through the communication network for help relating to the first type of registered emergency and the second type of registered emergency, the respective issued emergency help requests indicating the respective first and second types of registered emergencies; and cause the mobile communication device to deliver continuous real time emergency information related to the second type of registered emergency to the respective identified emergency response personnel through the communication network, without receiving any further input from the mobile communication device, after receiving the second input indicating operation of the second user-operated signaling control.