Patent ID: 8850321
Filing Date: 2014-09-30
Classification: G06F,G06Q

Abstract:
1. A method for cross-domain business service management, comprising: receiving a plurality of event indications from a plurality of domains, wherein each of the plurality of event indications includes domain specific syntax and descriptive semantic attributes identifying a particular event; providing a domain-specific content pack for a domain selected from the plurality of domains, wherein the content pack includes information identifying a plurality of functional configuration relationships between the domain and the plurality of domains, and includes information defining a plurality of health aspects of the domain; standardizing the plurality of event indications into a plurality of standardized event indications independent of the domain specific syntax; aggregating the plurality of standardized event indications by the descriptive semantic attributes, into a plurality of aggregated event indications, wherein each of the plurality of aggregated event indications represents a same, unique event; analyzing at runtime a plurality of the descriptive semantic attributes of the plurality of aggregated event indications by interpreting each of the plurality of aggregated event indications according to a corresponding content pack; mapping the plurality of aggregated event indications to a respective number of health indicators based on the runtime analysis, wherein each of the respective number of health indicators represents a health aspect of one of the plurality of domains; and displaying at least one of the respective number of health indicators on a user interface.