Patent ID: 8644803
Filing Date: 2014-02-04
Classification: G06F,G10L,H04M,H04W

Abstract:
1. A Mobile Voice Self Service (MVSS) mobile device, comprising: a mobile contacts outdialer operable to connect to at least one contact device, the mobile contacts outdialer comprising: a multimedia application operable to present a multimedia presentation to the selected at least one contact device and solicit and collect one or more responses from the at least one contact device to the multimedia presentation, wherein at least one of the outdialer and the multimedia application is a VoiceXML browser deployed and processed as a VoiceXML application on the mobile device and is requested and received by the mobile device from a VoiceXML application server, and a call data manager that communicates telephony events associated with communications of the mobile device with the at least one contact device and associated with communications of the at least one contact device not involving the mobile device and authenticates requests to access remotely-provided speech services.