Patent ID: 7774236
Filing Date: 2010-08-10
Classification: G06Q

Abstract:
1. A method for managing a drive-through food product order management system having a display for simultaneous display of customer product orders to a food runner and a food presenter for assembling the customer product orders and for presenting the customer product orders to respective customers, respectively, the drive-through food product order management system further having a food runner input device for performing a food runner bump function and a separate food presenter input device for performing a food presenter bump function, the method comprising the steps of: transmitting first product order information to a display for displaying the first product order information in a first position on the display for viewing by the food runner and the food presenter, wherein the first product order information is representative of contents of a first customer product order; transmitting second product order information to the display for displaying the second product order information in a second position on the display for viewing by the food runner and the food presenter, wherein the second product order information is representative of contents of a second customer product order; correlating a first runner indicator with the first customer product order; correlating a second runner indicator with the second customer product order; correlating a first presenter indicator with the first customer product order; correlating a second presenter indicator with the second customer product order; transmitting the first runner indicator to the display for displaying the first runner indicator on the display with the first product order information in the first position, wherein the first runner indicator is positioned at a first site relative to the first product order information on the display; transmitting the second runner indicator to the display for displaying the second runner indicator on the display with the second product order information in the second position, wherein the second runner indicator is positioned at the same site as the first site, relative to the second product order information, on the display for allowing the runner to quickly and easily locate the first and second runner indicators; transmitting the first presenter indicator to the display for displaying the first presenter indicator on the display with the first product order information in the first position, wherein the first presenter indicator is positioned at a second site different than the first site, relative to the first product order information on the display; transmitting the second presenter indicator to the display for displaying the second presenter indicator on the display with the second product order information in the second position, wherein the second presenter indicator is positioned at the same site as the second site, relative to the second product order information, on the display for allowing the presenter to quickly and easily locate the first and second presenter indicators, and for allowing the presenter to efficiently differentiate the first and second presenter indicators from the first and second runner indicators; wherein each of the first and second runner indicators are one of at least 1) an order is currently being assembled indicator indicating that the customer product order is currently being assembled by the runner, 2) an order is not currently being assembled indicator indicating that the customer product order is not currently being assembled, 3) an order has switched positions indicator indicating that the customer product order has switched positions prior to the runner assembling the customer product order; and 4) an order needs to be reassembled indicator indicating that the runner needs to make a modification to an already assembled order; wherein each of the first and second presenter indicators are one of at least 1) an order is not assembled indicator indicating that the customer product order has not been assembled yet, and 2) an order is assembled indicator indicating that the customer product order has been assembled and is ready to be presented by the presenter; receiving a runner bump signal from only the food runner input device in response to a food runner bump function being performed from the food runner input device, and in response thereto transmitting updated display signals to the display wherein the first runner indicator is an order is not currently being assembled indicator and the second runner indicator is an order is currently being assembled indicator; and, receiving a presenter bump signal from only the food presenter input device in response to a food presenter bump function being performed from the food presenter input device, and in response thereto transmitting updated display signals to the display wherein: the first product order information, the first runner indicator, and the first presenter indicator are all deleted from the first position; and the second product order information, the second runner indicator, and the second presenter indicator are all repositioned from to the second position of the display to the first position of the display in the same format relative to one another.