Patent ID: 7844677
Filing Date: 2010-11-30
Classification: H04L

Abstract:
1. A server comprising: a rule processor adapted to prioritize received alert information; and a graphical user interface for configuring a service on the server, the service enabling the server to communicate the alert information to contact devices based on the priority of the alert information, the graphical user interface comprising: an end-user profile field for configuring alert routing based on user presence information in the server; an alternate contact method field for providing alternate networks for contacting an end user subscribing to the service; a numeric pager setting field for configuring a pager contact number for use by the server to contact the end user through a pager; an interactive voice setting field for configuring the server to communicate with an interactive voice system when the contact device is coupled through the interactive voice system; a PIN number field for configuring a PIN number associated with a pager; and a text message setting field for configuring an email address for use by the server to contact the end user via email.