Patent ID: 8942368
Filing Date: 2015-01-27
Classification: H04M,H04W

Abstract:
1. A method comprising: receiving, from an associated caller, a call via a first voice channel to a telephone of an associated user; generating, via a server facilitator, a call request in response to call event data associated with the call, wherein the call request includes caller identification data received from a directory stored in a memory, the caller identification data relating to information of the associated caller; routing the call request via the server facilitator to a target device via a data channel associated with the telephone without transferring the received call via a second voice channel to the target device, while concurrently directing the call via the first voice channel to the telephone associated with the target device; generating a plurality of call response relative to the call options at the target device; and canceling the call request, via the server facilitator, by sending a notification to the target device via the data channel responsive to determining the call was answered at the telephone before a selected call response was received from the target device via the data channel.