Patent ID: 7472071
Filing Date: 2008-12-30
Classification: G06Q,G09B

Abstract:
1. A method executed by a server for enabling an expert to provide answers to questions received by the server from users in communication with a client interface, the client interface being identified to the users as a forum on a predetermined subject matter of the forum, the forum enabling users to direct questions to be answered to one or more of a plurality of experts represented as serving the forum, and the server being in communication with the client interface, the method comprising the steps of: receiving at the server at least a first question directed to a first expert in the plurality of experts; receiving at the server at least a second question representing one of (a) a question directed to the plurality of experts serving the forum, or (b) a question referred to the first expert by at least another expert in the plurality of experts; receiving at the server a request by the first expert to access a personal expert interface, the personal expert interface being uniquely associated with the first expert; the server providing the first expert with access to the at least one first question and the at least one second question upon generation of the personal expert interface, wherein the personal expert interface presents the at least one first question in a first grouping of questions directed to the first expert, and presents the at least one second question in a second grouping of questions directed either to the plurality of experts serving the forum, or directed to the first expert by the at least other expert in the plurality of experts.