Patent ID: 9020937
Filing Date: 2015-04-28
Classification: G06Q

Abstract:
1. A method for providing a personalized greeting and presentation of services and entertainment to a hotel or resort room guest, the method comprising: gathering, a plurality of preference information for the guest before the guest arrival to an assigned hotel or resort room, the gathering comprising: developing a plurality of recommendations for the guest based on the ascertained businesses and classification; generating the greeting and presentation based on the information chosen by the guest and the plurality of recommendations; activating a door sensor when a door to the guest's assigned room is opened by the guest for the first time, wherein the door sensor communicates to the service apparatus unit; sending the greeting and presentation from the service apparatus unit to a service terminal unit in the guest's assigned room; presenting, by the service terminal unit, the generated greeting and presentation, in video graphic form, to the guest in response to the activation of the door sensor; and transferring the greeting and presentation to a personal apparatus owned by the guest from the service terminal unit as an option.