Patent ID: 6714913
Filing Date: 2004-03-30
Classification: G06Q,G16H

Abstract:
A processing system for providing a displayable task schedule of at least one service task to be performed by at least one worker, comprising:an input processor for receiving worker identification information; a repository associating a worker with a role to be performed by the worker and with a plurality of service tasks to be performed for a plurality of task beneficiaries and with a subset of the plurality of service tasks to be performed by the worker for a particular beneficiary of the subset of service tasks; a data processor for automated compiling of a record using information derived from the repository in response to the received worker identification information and a worker initiated command to access selected information, the compiled record including items identifying, (a) individual tasks of the subset of service tasks, (b) the particular beneficiary of the subset of service tasks and (c) the worker performing the subset of service tasks; and a display generator for initiating generation of data representing a display image presenting the compiled record.