Patent ID: 9158771
Filing Date: 2015-10-13
Classification: G06F,G10L,H04M,Y10S

Abstract:
1. A method related to information management, the method comprising: receiving component information from one of multiple discourse components, the component information transferred between the multiple discourse components during a communication discourse; retrieving from a data store auxiliary information correlated or provisionally correlated with the received component information including at least matching at a determined confidence level a pattern in the at least a portion of the component information with one or more data records in a data store, the one or more data records having a corresponding identifier to identify auxiliary information to be retrieved, the auxiliary information indicating one or more characteristics of a first participant participating in the communication discourse; and presenting on a computing device the one or more characteristics indicated by the auxiliary information to a second participant of the communications discourse to enable the second participant to identify at least some of the one or more characteristics of the first participant.