Patent ID: 8239261
Filing Date: 2012-08-07
Classification: G06Q

Abstract:
1. A system for managing coupon redemption and conflict resolution, comprising: a reward host configured to store a redemption limit and a set of rules pertaining to redemption of an electronic coupon and a paper-based coupon, the redemption limit representing the maximum number of times the electronic coupon is allowed to be redeemed by a holder of the token for a corresponding reward under a reward program; and a token acceptance device configured to: receive the redemption limit and the set of rules from the reward host, receive a token and its associated token image, the token image including the electronic coupon and a redemption tally, the redemption tally representing the number of times the electronic coupon has been redeemed by the holder, and receive information relating to the paper-based coupon; wherein upon receiving indication that the electronic coupon is to be redeemed, the token acceptance device compares the redemption limit and the redemption tally and determines whether the electronic coupon is allowed to be redeemed; and wherein upon receiving indication that the electronic coupon and the paper-based coupon are concurrently presented for redemption, the token acceptance device uses the set of rules to determine whether the concurrent redemption of the electronic coupon and the paper-based will result in a conflict.