Patent ID: 6785376
Filing Date: 2004-08-31
Classification: H04M,H04Q

Abstract:
A method for enabling user interaction between a user terminal and at least one service control point comprising a service execution unit that is adapted to execute a service in an intelligent network, said intelligent network further comprising at least one service switching point coupled to said at least one service control point, said method comprises:a screen sender of said at least one service control point sending a command to a computer terminal of an operator position, said operator position further comprising a telephone terminal coupled to said service switching point, said command requesting user information; a connection handler of said service switching point establishing a connection between said user terminal and said operator position telephone terminal under the control of said service execution unit; and said operator position computer terminal sending requested user information to a user information receiver of said at least one service control point, said user information receiver being coupled to said service execution unit.