Patent ID: 7441027
Filing Date: 2008-10-21
Classification: G06Q,H04L,H04M

Abstract:
1. A computing system for creating a call message log, the system comprising: a processor communicating with memory; the processor monitoring for an end of a communication and storing an entry in the call message log for the communication; the processor receiving a selection of a field within the entry and receiving a request for information correlated to the selected field; the processor determining there are different categories of information correlated to the selected field and presenting the different categories of information that are correlated to the selected field; the processor receiving another selection that selects a category from the different categories of information; the processor obtaining categorical information correlated to the selected field; the processor querying for a preference for presentation of the information correlated to the selected field; the processor querying for a device preference for presentation of additional information correlated to a device that originated the communication; the processor tagging data in the entry with a path route to retrieve a substance of the communication; and when the communication is an unanswered call, then the processor substituting “unanswered call” in a subject field of the entry that corresponds to the communication.