Patent ID: 8775674
Filing Date: 2014-07-08
Classification: H04L,H04M,H04Q

Abstract:
1. A recovery network to provide communication services, comprising: one or more primary communication paths configured to couple an internal network of an organization to a public communication network; an alternative communication path configured to couple the internal network of the organization to the public communication network, independent of the one or more primary communication paths, and wherein the alternative communication path comprises a different network infrastructure than the one or more primary communication paths; and a soft switch configured to determine availability indicators pertaining to plurality of different endpoint devices associated with respective entities of the organization, wherein one or more of the availability indicators are determined based on availability information received via the alternative communication path from endpoint devices communicatively coupled to the internal network of the organization; wherein the soft switch is configured to receive a mass notification message directed to a plurality of intended recipients; wherein the soft switch is configured to identify endpoint devices associated with the intended recipients of the mass notification message using the availability indicators, to transmit the mass notification message to each of the identified endpoint devices using one or more of the public communication network, and the alternative communication path, and wherein the soft switch is further configured to receive a confirmation message indicating that an intended recipient received the mass notification message, such that the continues transmitting the mass notification message to the identified endpoint devices until a confirmation message is received from a threshold number of the intended recipients.