Patent ID: 9014356
Filing Date: 2015-04-21
Classification: H04M

Abstract:
1. A computer program product, tangibly embodied on a computer readable medium, for providing enhanced call identification, the computer program product including instructions that, when executed by a computer, cause the computer to perform operations comprising: determining whether standard caller identification information for a call from a calling party at a calling communication station can be provided to a called communication station, wherein if the standard caller identification information is available, routing the call to the called communication station with the standard caller identification information, the standard caller identification information including a visual readout of a name or telephone number associated with the calling party; transmitting a request for audible caller identification information to the calling communication station in response to a determination that the standard caller identification information cannot be provided to the called communication station; in response to a personal identification number provided by the called party and received at the computer from the calling party, connecting the call between the calling communication station and the called communication station; and transmitting the audible caller identification information to the called communication station.