Patent ID: 8645970
Filing Date: 2014-02-04
Classification: G06F,H04L

Abstract:
1. A computer-readable storage media having instructions embodied thereon for performing a method of determining a correct destination for an incident message generated by a monitoring application for a messaging-middleware environment program, the method comprising: receiving object-identification data for a messaging-middleware queue that is a subject of an incident message that warns that an alarm condition has been detected within the messaging-middleware queue; obtaining a routing code from a name of the messaging-middleware queue, wherein the routing code is appended to the name of the messaging-middleware queue and other messaging-middleware queues within the messaging-middleware environment; obtaining, from a look up table, a page-out group corresponding to said routing code from a data store, wherein the page-out group comprises one or more designated responders tasked with responding to the alarm condition; communicating the page-out group to a notification application that sends the incident message to the page-out group; and communicating the incident message to an application utility that is also associated with the routing code; wherein the application utility is configured to take an automated action in response to the incident message.