Patent ID: 8407686
Filing Date: 2013-03-26
Classification: G06F,G06Q

Abstract:
1. A method comprising: receiving notification of a problem associated with an application; determining, using one or more processors, a difference between a problem version of the application and an operational version of the application, to identify a change associated with the problem; determining a person associated with the change; assigning a task of resolving the problem to the person associated with the change; and based on the identified change, notifying the person of the problem and of the assigning of the task, wherein the determining of the difference comprises: accessing a sequence of methods associated with the problem from the problem version of the application; identifying at least one method of the sequence of methods that has been changed between the operational version of the application to the problem version of the application; and obtaining a difference between the at least one method of the problem version of the application and the operational version of the application, the difference being identified change.