Patent ID: 8238528
Filing Date: 2012-08-07
Classification: G10L,H04M

Abstract:
1. A method, comprising: receiving, by a device, an audio voice mail message; converting, by the device, the audio voice mail message to a text message; analyzing, by the device, the text message to identify: extracting, by the device and from the text message, the information identifying the topic of the audio voice mail message and the information identifying the context of the audio voice mail message; providing, by the device and to a user device, the audio voice mail message, the text message, the extracted information identifying the topic of the audio voice mail message, and the extracted information identifying the context of the audio voice mail message; and receiving, by the device, a reply to the audio voice mail message, the reply including the extracted information identifying the topic of the audio voice mail message and the extracted information identifying the context of the audio voice mail message.