Patent ID: 7839984
Filing Date: 2010-11-23
Classification: G06Q,G08B,H04M,H04N

Abstract:
1. A commercial transaction communication system including one or more multiple coordinated control units for accomplishing electronic transaction communications including video between multiple buyers and one or more vendors, wherein the commercial transaction communication system is associated with (1) a site for storing data for the at least one vendor and (2) an audio response unit and (3) an operator interface, comprising: processor capability within the one or more multiple coordinated control units configured for selective control of communications between certain multiple buyers and the at least one site, the processor capability configured for selective processing of communications based on an area of interest indicated by certain multiple buyers either (a) via remote terminals with a video display, (b) via remote telephonic terminals responding to automated voice prompts from the audio response unit, or (c) via the operator interface, the processor capability configured to utilize the area of interest to provide responsive data relating to the area of interest from the site including select video data and providing the responsive data to the certain multiple buyers at the remote terminals with a video display; a dynamic video storage system associated with the site for the at least one vendor for storing video data including dynamic video data or high resolution still video images or both, wherein select video data is determined for the certain multiple buyers and provided under control of the processor capability, the select video data responsive to the area of interest indicated by certain of the multiple buyers via the remote terminals with a video display; and an interconnect system adapted to electronically couple the remote terminals with the video display with the at least one vendor and to provide certain of the multiple buyers with text data from the at least one vendor and the select video data responsive to the area of interest and wherein the select data is displayed at the remote terminals with the video display for use by certain of the multiple buyers, wherein certain of the multiple buyers can manipulate the select video data at their remote terminals.