Patent ID: 8861540
Filing Date: 2014-10-14
Classification: H04L,H04M

Abstract:
1. A system, comprising: one or more client devices, said client devices including an interface and a web-based internet connection; and a communication server including a web browser accessible interface module configured to be accessed by the one or more client devices through which one of the client devices connects to another client device via at least one of a plurality of first communication services connected to the communication server; the communication server including a persistent TCP connection to an enterprise server, wherein one of a plurality of second communication services in said enterprise server is telephony; wherein the communication server provides at least one of the one or more client devices with a user interface that displays a contact item that includes a profile of an owner and at least one command object that establishes a communication connection with the owner of the profile through one of the plurality of first communication services associated with the command object; and wherein the profile of the owner includes a public profile and a private profile, wherein the public profile is viewable by any client device and the private profile is viewable only with permission from the owner, wherein the private profile includes a corresponding command object that establishes a communication connection with the owner of the private profile through one of the plurality of communication services associated with the command object, wherein the command object is only displayed after permission is received from the owner of the private profile, wherein the user interface is automatically populated with a predetermined list of contact items upon login by a user of the user interface if an emergency event occurs, wherein the web browser accessible interface module integrates the plurality of first communication services and the plurality of second communication services onto a single web based platform accessible by one of the one or more client devices.