Patent ID: 6437691
Filing Date: 2002-08-20
Classification: F24F,G06F,G08B,H04M

Abstract:
A method of monitoring remote equipment comprising the steps of:a) determining a state of at least one parameter of at least one piece of the remote equipment; b) communicating a message indicative of the state from the piece of remote equipment to a computer server as an incoming message; c) enabling a user to remotely configure or modify a user-defined message profile containing outgoing message routing instructions, the user-defined message profile being storable on the computer server in a plurality of tables, the routing instructions being of a number of types of information and there being provided at least one table for each type of routing instruction, d) determining whether an incoming message is an incoming exception message indicative of improper operation of the piece of remote equipment; e) if it is determined in step d) that an incoming message is an incoming exception message, forwarding at least one outgoing exception message based on the incoming message to at least one user-defined communication device specifiable in the user-defined message profile, wherein the user can remotely configure or modify the user-defined message profile by remotely accessing the computer server.