Patent ID: 8744407
Filing Date: 2014-06-03
Classification: G06Q,H04M,H04W

Abstract:
1. A non-transitory computer-implemented method to manage the communication of a user via a server based on a communication protocol, in view of a person, using a first device, trying to electronically convey a message from the first device to a second device of the user, the method comprising: receiving, by the server, the message from the person using the first device; identifying, by the server, the person attempting to electronically convey the message; and setting, by the server, a process for the message using one or more rules based on at least a status associated with the user and an access priority associated with the person, the access priority depending on the person, wherein the server is configured to have access to contact information of the person, wherein even if the process includes transmitting the message to the second device via contact information of the user, the server does not provide the contact information of the user to the first device to inhibit the person from sending messages to the user without via the server, and wherein the access priority associated with the person is configured to be set by the server depending at least in part on the user reacting by accepting or not accepting a prior message from the person.