Patent ID: 8260679
Filing Date: 2012-09-04
Classification: G06Q,H04L

Abstract:
1. A method of selective call initiation at a monitoring system comprising one or more processors, the method comprising: receiving data related to an auction from a computer based auction site at the monitoring system; detecting a notification event by evaluating the data with respect to notification criteria associated with a user account using the one or more processors; sending a pre-notification message to a user, wherein the pre-notification message specifies a time that an interaction with the user is scheduled, a subject of the interaction, a bid status, an auction status and a time remaining for the auction, and wherein the pre-notification message is one of a short messaging system (SMS) message, an email message and an alphanumeric paging message; and initiating, at the time specified in the pre-notification message, a voice based call over a voice network to a communication device identified in connection with the user account using the one or more processors, wherein the voice based call is initiated from a telephone number that is selected from a plurality of telephone numbers, wherein each telephone number of the plurality of telephone numbers is associated with one of a plurality of computer based auction sites, and wherein the selected telephone number is included in caller identification information that is communicated via the voice based call.