Patent ID: 6519590
Filing Date: 2003-02-11
Classification: G06Q,Y10S

Abstract:
A system for retrieving documents, comprising:a memory operable to store a plurality of knowledge modules, each knowledge module comprising a business process having a plurality of subprocesses, and further operable to store a plurality of documents, each document comprising a plurality of first answers to a first group of questions and a plurality of second answers to a second group of questions, wherein the first and second groups of questions are associated with a business task corresponding to one of the knowledge modules; and a processor coupled to the memory and operable to: execute a selected knowledge module associated with a selected business task; present to a knowledge worker the first group of questions and the second group of questions associated with the selected business task; and retrieve from the memory those documents having a predetermined number of first answers matching the answers of the knowledge worker to the first group of questions and a predetermined number of second answers matching the answers of the knowledge worker to the second group of questions.