Patent ID: 7254573
Filing Date: 2007-08-07
Classification: G06Q,Y10S

Abstract:
1. A computer-based system for providing alternate contact information for an entity, comprising: a) a data storage means for storing data; b) a computer database of contact information consisting of a plurality of different types of contact information for a plurality of entities, which resides in said data storage means; c) a first means for receiving, from a query originator comprising a person or computer program, one or more queries, each comprising at least one type of contact information for an entity, said first means being capable of communicating with said computer database; d) a second means for accessing and searching said computer database for different contact information, said second means being capable of communicating with said first means and with said computer database, wherein said second means: (d1) compares said contact information in said query to the contents of said database, and (d2) identifies contact information in said database related to said entity in said query by identifying contact information of a different type than was in said a query which is related to the same entity as in said query, and (d3) searches through said database, comparing the contents of said database with said identified contact information of a different type, and (d4) identifies and stores alternative contact information of the same type as said query, which is related to said entity; and e) a third means for returning a response to said query originator, said response comprising alternate contact information of the same type as in said query, corresponding to the same entity as in said query, and said response comprising alternate contact information which has been identified by said second means.