Patent ID: 6789730
Filing Date: 2004-09-14
Classification: G07F

Abstract:
An automated transaction machine system comprising:at least one first computer, wherein the at least one first computer includes a memory device and a hard drive; a first data store in the memory device of the at least one first computer; a second data store in the hard drive of the at least one first computer; at least one transaction function device in operative connection with the at least one first computer, wherein the at least one of the transaction function device includes a cash dispenser, wherein the at least one first computer is operative to cause a first plurality of diagnostic messages associated with operation of the machine to be stored in the first data store, wherein at least one of the first plurality of diagnostic message includes a cash dispenser error; at least one first software component operative in the at least one first computer, wherein the at least one first software component is operative to periodically cause the at least one first computer to store a second plurality of diagnostic messages in the second data store that correspond to at least one portion of the first plurality of diagnostic messages stored in the first data store, wherein the at least one first software component is operative to cause the at least one first computer to send a third plurality of diagnostic messages to at least one second computer responsive to a first communication received from the at least one second computer, wherein the third plurality of diagnostic messages correspond to at least a portion of the second plurality of diagnostic messages stored in the second data store.