Patent ID: 7403967
Filing Date: 2008-07-22
Classification: G06Q,G10L,H04M

Abstract:
1. A computer-based method of verifying first and at least second shipping address information associated with at least one transaction conducted over a telecommunications network and stored respectively in a first format and in at least a second format, the method including at least the following: locating the first shipping address information as stored in the first format, wherein the first shipping address information is provided during a customer initiated call over the telecommunications network; comparing the first address information to the at least second address information as stored in the at least second format, wherein the comparing includes a field-by-field comparison of the first address information and the second address information; quantifying a difference between the first address information and the at least second address information as represented in the first and at least second formats, wherein the quantifying generates a score indicating how closely the field-by-field comparison match; wherein if the field-by-field comparison are closely matched relating to city and state data of the address information, quantifying a difference between a street address portion of the address information; and dispositioning the transaction according to either of the differences.