Patent ID: 6459504
Filing Date: 2002-10-01
Classification: H04N

Abstract:
A facsimile communication system comprising:a facsimile apparatus comprising: image data communication means for communicating an image signal through a communication line in response to a command signal; an operation panel having at least a switch responsive to an operation by a user; command signal producing means for producing said command signal in response to said operation panel; detection means for detecting an occurrence of said command signal; and storing means responsive to said detection means for accumulating occurrences of said command signal as operational historic data indicative of said operation of said switch; data transmitting means responsive to a request command for transmitting said operational historic data; and a service center apparatus having: data receiving means for sending said request command and receiving said operational historic data; and analyzing means responsive to said receiving means for automatically analyzing said operational historic data from said data receiving means.