Patent ID: 6693995
Filing Date: 2004-02-17
Classification: H04M

Abstract:
A method of processing a set of messages, the method comprising:(a) preparing a question by a specific client; (b) identifying the question to a user; (c) recording an outgoing message by the user for the specific client, the outgoing message including the question prepared by the specific client and a response to the question, the outgoing message being recorded in a first memory; (d) determining timing information; (e) providing a client meter having the timing information to the specific client; (f) receiving an incoming call from a calling party; (g) comparing calling party information of the incoming call to a client list; (h) playing the outgoing message to the calling party if the calling party information matches to the specific client in the client list; and (i) recording an incoming message from the calling party in the first memory, the calling party using the timing information to facilitate recording the incoming message, wherein the incoming message is associated with the outgoing message so that a user can retrieve the outgoing message and the incoming message as a unit.