Patent ID: 6708297
Filing Date: 2004-03-16
Classification: G06F

Abstract:
A method of monitoring errors occurring on field replaceable units housed in cabinets, with the field replaceable unit interacting with at least one storage processor in the cabinet, and the storage processor being connectable to a host system, comprising:a) reading any error occurring for each field replaceable unit, which has been entered into at least one error log by said at least one storage processor; b) at predetermined intervals, identifying all storage processors connected to the host system; c) for each connected storage processor, loading previous information about the storage processor and its corresponding error log; d) selecting a path from the host system to each storage processor, and inventorying all field replaceable units through each connected storage processor; e) updating each storage processor's pointer in the host system by retrieving all entries in each storage processor's corresponding error log; and f) detecting new error log entries in each error log, and matching the error log entry with its corresponding field replaceable unit, whereby an alert can be transmitted to a customer service center in the event a new error has been recorded in an error log.