Patent ID: 7283969
Filing Date: 2007-10-16
Classification: G06Q,H04L,H04M

Abstract:
1. A method for registering complaints against communication initiators, the method comprising: (a) receiving a signaling message from a communication initiator relating to a communication from the communication initiator; (b) extracting a calling party identifier from the signaling message and determining whether the communication is from a communication initiator with whom an intended communication recipient does not desire to communicate; (c) determining whether the communication initiator has previously been notified not to initiate communications with the intended communication recipient; (d) in response to determining that the communication is from a communication initiator with whom the intended communication recipient does not desire to communicate and that the communication initiator has been previously notified not to initiate communications with the intended communication recipient, automatically generating, from a user communications terminal or a service switching point (SSP), a complaint registration message identifying the communication initiator using the calling party identifier extracted from the signaling message and transmitting the complaint registration message over a data network; wherein step (b) includes providing a complaint registration application comprising at least one of hardware and software for determining whether the communication is from a communication initiator with whom the intended communication recipient does not desire to communicate based on a trigger initiated by the intended communication recipient; and wherein step (d) includes providing a complaint message generator, the complaint message generator comprising at least one of hardware and software for generating the complaint registration message in response to the determination that the communication is from a communication initiator with whom the intended communication recipient does not desire to communicate and the determination that the communication initiator has been previously notified not to initiate communications with the intended communication recipient and for transmitting the complaint registration message over the data network.