Patent ID: 7197559
Filing Date: 2007-03-27
Classification: G06F,H04L

Abstract:
1. A method for monitoring performance of a transactional server as seen by end-users of the transactional server, the method comprising: executing a transaction between an agent running on a client computer at a remote end-user location and a transactional server, wherein the transaction includes a sequence of uniform resource locator (URL) requests transmitted from the agent to the transactional server over a network; measuring time durations between predefined events that occur during execution of the transaction, the measurements being made by the agent; using the measured time durations to automatically calculate at least a network time representing an amount of time attributable to the network and a server time representing an amount of time attributable to the transactional server; and displaying a break down of time involved in completion of the transaction into multiple components, including at least said network time and said server time; wherein the steps of executing, measuring and displaying are performed by one or more computers on a network.