Patent ID: 8234173
Filing Date: 2012-07-31
Classification: G06Q

Abstract:
1. A method for product life cycle maintenance comprising: receiving a first warranty information associated with a first product from a first vendor of a plurality of vendors, wherein the first product is purchased by a customer, and wherein the first warranty information is received from the first vendor and is sufficient to file a warranty claim; receiving a second warranty information associated with a second product purchased by the customer from a second vendor of the plurality of vendors, wherein the second warranty information is received from the second vendor and is sufficient to file a claim; storing, by a computer processor, the first warranty information associated with the first product in a data repository; associating, in the data repository and by the computer processor, the first warranty information with a customer account of the customer and a first vendor account of the first vendor, storing, by the computer processor, the second warranty information associated with the second product in the data repository; associating, in the data repository and by the computer processor, the second warranty information with the customer account of the customer and a second vendor account of the second vendor; receiving, after the customer has returned the first product to the first vendor, a first request from the first vendor to access the first warranty information; and providing the first warranty information to the first vendor pursuant to the first request, wherein the first vendor uses the first warranty information to submit the warranty claim to a warranty provider of the first product.