Patent ID: 7590701
Filing Date: 2009-09-15
Classification: H04L

Abstract:
1. A computer-readable storage medium having a code stored thereon, the code executable by a processor to perform a computer-implemented method of operating a message exchange network, the computer-implemented method comprising: facilitating messaging among a plurality of services, said messaging involving a plurality of event categories, each event category of said plurality of event categories being associated with a different one of a plurality of stages of messaging, said stages of said messaging including posting of a message from a sending one of the services directed to a receiving one of the services, routing of the message to the receiving service, delivery of the message to the receiving service, and response to the message by the receiving service; detecting an error condition during messaging between a message sender and a message recipient involving a first message from the message sender directed to the message recipient; associating said error condition with an identified one of said stages of said messaging; generating an alert message indicating said error condition and said identified stage of said messaging; and transmitting said alert message to said message recipient.