Patent ID: 8707388
Filing Date: 2014-04-22
Classification: H04L

Abstract:
1. A method for allowing a user to access enterprise resources, the method comprising: implementing a policy on an authentication server, wherein the policy sets forth a plurality of guidelines for determining whether to authenticate the user and to allow the user to gain access to the enterprise resources, wherein at least one first guideline establishes at least one predetermined first qualification necessary for the user to be authenticated to access the enterprise resources and wherein at least one second guideline establishes at least one predetermined second qualification necessary for the user to activate a silent signal for requesting assistance; requiring the user to establish authentication using at least two devices associated with the policy to meet the second qualification, wherein creating a template for each device, wherein said template includes data unique to the user; determining whether the user has activated the silent signal when the user attains the at least one predetermined second qualification; and requesting assistance for the user if the silent signal is activated.