Patent ID: 6791975
Filing Date: 2004-09-14
Classification: H04L,H04M

Abstract:
A method for supporting a real-time communication comprising the steps of:establishing a real-time communication that is at least partially supported by a packet-based network; transmitting at least a portion of said real-time communication via said packet-based network; generating signature data that is related to said real-time communication while said real-time communication is active, said signature data being separate and distinct from said real-time communication; accumulating said signature data in a database while said real-time communication is active; configuring functionalities in said support of said real-time communication by said packet-based network on a basis of said signature data, including providing access to said signature data accumulated within said database while said real-time communication is active, said signature data being accessible from said packet-based network and being accessible by a plurality of applications connected to said packet-based network, interacting with a first telephony application that is connected to said packet-based network while said real-time communication is active; fetching a first portion of said signature data that is accumulated within said database and related to said real-time communication while said real-time communication is active; utilizing said first portion of said signature data in determining processing during said interaction with said first telephony application while said real-time communication is active; interacting with a second telephony application that is connected to said packet-based network while said real-time communication is active, but after said interaction with said first telephony application is completed; fetching a second portion of said signature data that is accumulated within said database and related to said real-time communication while said real-time communication is active; and utilizing said second portion of said signature data in determining processing during said interaction with said second telephony application while said real-time communication is active.