Patent ID: 7933786
Filing Date: 2011-04-26
Classification: G06Q

Abstract:
1. An insurance claim processing system, comprising: a computer comprising a processor and a memory; an insurance claim database configured to store and provide access to data in a data record that is related to an insurance claim; an event processor executable with the computer and configured to iteratively monitor the data in the data record and identify changes to the data as events; a task engine component executable with the computer in response to one of the identified events and configured to generate tasks indicative of information related to the event that is to be acquired based on the contents of the data record; and a collaborative intelligent task processor executable with the computer and configured to analyze a task generated by the task engine component and select an action plan that is responsive to the task, wherein the action plan includes a plurality of computer executable procedures performed automatically by the collaborative intelligent task processor in series or in parallel, or in a combination of series and parallel, the action plan including a first procedure configured to enable automated execution of the collaborative intelligent task processor by the computer to acquire information related to the insurance claim, and a second procedure configured to enable automated execution of the collaborative intelligent task processor by the computer to process the acquired information to yield a result responsive to the task; and wherein the collaborative intelligent task processor is further executable by the computer and configured to modify a procedure, or a group of procedures included in the action plan subsequent to selection of the action plan, modification of the procedure, or group of procedures by the collaborative intelligent task processor based on the task generated by the task engine component and the contents of the data record.