Patent ID: 6167255
Filing Date: 2000-12-26
Classification: H04M,H04W

Abstract:
A communication system, comprising:a mobile unit coupled to a communication network, the mobile unit comprising a user interface operable to display a plurality of menu options specified by menu data, wherein the mobile unit communicates a service message in response to a selection of a menu option at the user interface, the service message specifying a call type associated with a service enabled by the selected menu option; anda server coupled to the communication network and operable to:communicate the menu data to the mobile unit using the communication network;store a profile table that relates the mobile unit to a plurality of service centers;receive the service message communicated by the mobile unit;select one of the service centers using the profile table and the call type specified in the service message; andestablish a communication session between the mobile unit and the selected service center using the communication network.