Patent ID: 7996289
Filing Date: 2011-08-09
Classification: G06Q

Abstract:
1. A method of handling international trade finance transactions, comprising: automatically assigning work items corresponding to a trade commerce transaction financing and comprising issuances, advisements, amendments and payments, created by a computer in a customer service front office spoke to work groups having workers at remote geographically dispersed locations across multiple time zones according to routing and distribution rules, the work groups each having workers belonging to processing center hub back-offices having computers in different time zones to allow the work items to be handed off to workers within a work group as a first workday ends in one hub to workers within the work group in a second hub as a second workday begins; and processing, using at least one computer having a processor, at a consolidated centralized hub processing location coupled to customer service spokes, all the work items across multiple bank organizations, and consolidating back office processing of the work items in real-time with constant processing availability by using workflow routing between the remote locations as the remote locations become available for handling the work items and using a consolidated computer database in processing the work items, the database having multiple base currencies, each base currency corresponding to a country source of the transactions.