A survey was sent to 60 customers, 7 of whom responded. Then the survey was redesigned and sent to another 63 customers, 9 of whom responded. By approximately what percent did the response rate increase from the original survey to the redesigned survey? Choose the correct choice from the following options:
A) 2 %
B) 5 %
C) 14 %
D) 28 %
E) 4 %

Rationale: "case 1 : ( 7 / 60 ) = x / 100 x = 12 % case 2 : ( 9 / 63 ) = y / 100 y = 14 % so percent increase is = ( y - x ) = ( 14 - 12 ) % = 2 % answer is a"
Answer: A