and this is a program devoted to great thinkers critic's change thoughtful exploration i want to share with you a conversation i had with the great point is that data information knowledge and understanding or concerned with increasing or fissions how can we more effectively  things right and doing the right thing to doing the right thing is wisdom effectiveness doing things right and sufficiency and the curious thing is the right or you do the wrong thing the wrong or you become if you're doing the wrong thing and make a mistake and correct it you become wrong or so it's better to do the right thing wrong or the wrong thing right so we're now questioning it turns out that almost every major social problem to front is today is a consequence of trying to do the wrong things right so instead of looking at the efficiency with which we're pursuing your objectives you're in the re examine here objectives  we are not the best health care system in the world despite the politicians according to the world health organization we rank thirty seventh not number one furthermore we spend three times as much for capita even though we don't cover everybody as number one the something is fundamentally wrong and what's wrong is when the right health care system that's a misnomer when you pay a doctor or a hospital or on the treatment of sickness and disability see third eye were healthy would destroy the system a cubit health care system if we wanted a health care system we will have to pay a doctor or keep you healthy he would maintaining sickness and the supposed it does so this is an example that you're giving as to our change an inquiry going to look at a different objectives in health care will begin to look at what is actually performance compared to other countries is for and the reason is that our system is not about learning which is what education is that it's about teaching and we don't recognize it teaching is a major obstruction of learning you learn your first language nobody taught it to you but who are learning a second one which in school as well as they know the first one don't it's estimated ninety five percent of what you use in your everyday work as an adult you learned at work not in school teacher schools are upside down the way students should learn is by teaching others not by being taught now there are schools which have been designed that way and the remarkable the faculty are now resource available to the students who have to teach other students and they learn by teaching not by being taught some totally different concept of education you take each system you know you health welfare and so on and before and after that they're all pursuing objectives which i wasn't planning on asking a philosophical question but given the power of your first answer i need to ask you this question since you have this wisdom and this insight that strikes me as quite powerful what is the reason that it isn't the predominant force or will this kind of thinking be the predominant force  early it goes back to something very simple and complex quickly you never learn by doing something right because you're already doing it right the only word for mistakes  two kinds of mistakes one is when you do something you should not the company bought another company shouldn't have bought eastman kodak book sterling drug it turned out to be serious mistakes and had to get rid of it for example that's called an earth commission is another type of verse when you didn't do something you should have done eastman kodak didn't buy cigarettes when they could that will turn out to be a serious mistake or turns out that errors of omission are much want to make a mistake but what kind of mistakes you only can only record doing something you shouldn't have done how do you minimize the chances to him something you shouldn't have done by doing that you caught that's the answer let's look at some omissions i think that's a good place i mean i'm i'm tempted to stay on the outline of restructuring the corporation we can come back to that recreating the corporation i'd like to find out what grand omissions you've mentioned education we've discussed health care let's go deeper into small missions that you see where you can do that to corporate and national wealth at the national level  the principal thing we're not doing is facing the central problem confronting the world which is the amount distribution of wealth still living in quality of life and we don't we're not facing a problem in the third a face a problem produces the young wrestlers one of the central causes of the mess we're in today we consume such a huge portion of the total resources of the world and redistribute only a very small portion of it so fourteen known cases he said you know there are over ten thousand children that died this morning in starvation how come it started with the original care package and millions more like it passed from hand to hand across land and sea to help survivors in the aftermath of war as we grow we found ago i became interested in intimacy period i was interested in because there's something in it that i knew how promise in some way i didn't know about the science behind it at the time didn't know you know i want to call it i deal or optimum moment for humankind there's a way their blood pressures in their heart be synchronized and they are in the human version of nirvana i'll never forget that and sure enough by the time pfizer and other pharmaceuticals began to explore this thing they found there really is a connection between intimacy and lowering one's blood pressure there something up and the intimacy doesn't me sex it means what you have with your puppy what you have with your infant or you have with your garden i live around the corner from a nursing home in manhattan and on the ground for the nursing home they put maybe not quite floor to ceiling aquarium so that people who are resident there can come set and look at the aquarium have their moment with the fish moving around there's something about human beings and get a contact with organic forms of life and do something for us i didn't know all this when i began exploring this what ten years ago  wrote the first the first essay are but i knew there was something about the self protection that we learn as children that we need to discard as we get older i know that i knew that so because i never will you mean letting go of barriers you know i mean it took a long time for some people to learn to put up barriers and barriers need to come back it's bad for your health it's bad for you health you happiness your wellbeing the more the more accessible you are the more in gauged you are with life the better it is for your blood pressure and your heart so i wanted to write about i wanted to i wanted to to be a  a storyteller and i tell stories them some of them i gather during the week your friend talks to me or i call a fry and say you know what's new what's going on and next thing i know i'm off with the wise good war and i call it the to do whatever there's a secret something happens to come out and then be intimate with the world but i put wise and fun to good because by the time we get to be over fifty we know things we know things that are different from the things we knew when we were in our twenty's and thirty's so that put that together because i want us to kind of hang out together with what have we learned what we know about intimacy what to be dare to do about intimacy as we get to the mature adults so i'm loving that and my readers they use that word they say i love it i have no idea what goes on with  privately as they read it but the but most of the e mails i get back say i love this and if it me that there is something that is intimate between us between this writer and the reader that have it for that didn't know but but the tone in which they write back to me says to me we're doing something we have an age of isolation growing because of the nature of computers now obviously the social media is bringing us back into some sort of connection but the neighbor coming next door and from next door i'm borrowing a cup of tea or sugar is gone  is there a loss that we're experiencing or is there some sort of rebirth in a different way yeah i'm concerned about that one of the issues of wise who are quoted that song but but there was this this this anguish lyric he was singing which is he'll need touching me there is something connected with being touched that  warm hand on you that this is no substitute for so i'm happy that we have social media i'm happy that we are reaching out to each other in so many ways creating community in so many ways but i don't want us to overlock the old fashioned thing of touching there was i think it was my my father who said this to me my father died a couple of years ago he was ninety nine so he knows a lot of things the world changes on what he made me aware out is how much time we humans spent in the dark before we had all the stuff before we had electricity and before we had and we had  flickering fireplace and people sat in her dish other bring some maybe only part of each other so talking about intimacy where you had to make up that with the rest of the human body that the the your nose maybe but i have to to put myself into a very deep place with you in order to really get to that body was on the side other the fire this is that this isn't a person because illumination in households did not occur widely that people in their intimate moments were not necessarily seeing each other a lot well we do now hello ok all right all just means that  i feel you out and with my feeling i feel you out with what i know about your soul i feel you i know i can tell your voice to something to me that helps me make up what do you  what i do to to to create that relationship you know i have with you albert hazen smith was a mentor to me and i'm proud to say i was my mentor he is no longer with us but his ideas are worth listening to please enjoy albert hazen smith find out what individuals abilities off and in using those abilities in other words i'm i'm agreeing with i simply turn it inside and say if you have capabilities to be a scientist and whatever that actually entails enabling you to be that scientist is going to be the fulfillment of your purpose your being and the application of that ability to whatever subject matter you choose is going to be the benefit to all of us each and every time i think that's probably true a it's an issue about whether it's going to bad i suppose but but you know we we made a choice about that and global actually means intensified effective a local activity local business with access through communications t arses in places that are remote and work hours going down power's going to not profit organizations a non governmental organization it's a fascinating discussion for many many points of view and i guess we all we want to take the multinationals to task from time to time about what they do and what they don't do it's interesting i i feel very deeply about one's observations of what happens when there are these choices these kinds of choices brought in rather than something that might be considered valuable by him actually myself it is valuable in i mean as i say i am i enjoyed it and really it's a it's a very simple hopefully a very very valuable concept and it's that in every society there are ways in which people with their lives and really taking the thing that bob's rob ford very clearly there is a past way that we've been organized and living our lives in most neighborhoods for instance if we take the american scenario and a new york neighborhood in the past it's very likely that that twenty years ago in the household the mother would have been home all day it will to go shopping for goods and services able to receive repairs things like that and the father of the household would have been away doing work and the children away at school in the current household arrangement it turns out to  walk by traffic rather than changing to be able to deliver things that are answer phone requests for delivery of goods and services in time frames like six pm to nine pm when we in fact are going home and are available for that there's a there's an important educational process in a business sense i think that has to be put into the consciousness of businesses a lot of very beautiful people have very small businesses neighborhood businesses and their the livelihoods are at stake and if they don't have a chance to and this change there will be a serious problem for them and they will become indeed a serious problem for the society at large if your refrigerator goes down on you which got it out of our refrigerator should go down that is not a problem that most appliance companies are ready to deal with in the sense that when you call them they would say well we'll give you a replacement fridge rater for the short term so your eggs and your milk and your vegetables don't don't go sour on you and then provide you with a means for getting the replacement refrigerator and also by the way coming install it and take away the old one you've spent a lot of time trying to figure out how you're going to pay enough to get the guys to take that away and also take the box away that the new one came in and then supply service afterwards well the company that begins to deal with the problem that is represented by any nut any event and surrounds the problem with a solution set is going to become a powerful i don't think probably any of us well least i don't know of any  it's ready to handle my issue if i my refrigerator goes down mine did once and i so i know that a particular way and likewise your washing machine and any other thing that you can think of in your household or in your or in your life so my idea is that if we can provide a basic understanding about dealing with problems wrapping ourselves around the problem providing whole incomplete services and and supplies then of course we are in a position to do something very wonderful to enhance the quality of life in a very fundamental