can you tell me what i'm waiting for were purportedly made or attempted to be made at by mail by phone by a personal appearance on that property and any documentation that you have  that substantiate your claim that i have been refusing anything have to say is that i am elisi in this in this home i've been a lisi for quite a long time and that i do have a landlord that any changes to the property or anything on the home though should have gone through the contract with my landlord not to change anything that's on the house and and so by contract i cannot agree to doing anything that you are trying to  landlord i need the power on i have no way of having water access i've got food that's already been destroyed in the for lack of power due to power the  refrigerators and i'm getting sick you turn this thing off without any foregoing notice or anything to me you've been doing it under fraud by this notice here saying that i refused anything you or rate of that fraud over the phone here by claim that your notes say that some person i'd like to know the name of the person that gave you those notes right now please  that i would go through a lawyer it's always my choice this is a free society this is america and mr shy i fortunately i'm not going to have a conversation with you if you are not able to let me know if you  someone to contact you back you can't you will not tell me when that person is contacting me back and right now i have evidence of fraud by your group you never asked me what i would call you back when they calling me back choose under duress as a result of being a victim of a crime and i will choose whatever it is that it will get my power turned on now i want my power turned on now i i will not be agreeing to pay anything i'm under duress so if you want to put a meter on that this house that does not belong to me and jeopardize my  living situation at even more than you already have right now through coercion and crimes and fried then then i know that you're going to go ahead and do that anyway and so then then  i want you to get it over with so i can get my power back on for the time being i don't want either one i want the one you are asking me what i want i'm honestly telling you would is that i want i would want the same meter that i've got i'm also telling you truthfully that i will not pay for any opt out option and i am telling you truthfully that i do not have the authority to place anything or to change anything or to contract with anybody to do anything on that house but i am inviting you not been late i have no that you prove to me that you've done anything to let me know that this this coersion was going to happen you prove it you've got a claim here that says that but i refused anything i had not refused anything and i did and i challenge you to prove to provide me with any record of anybody that's been to my home in the last three months or have attempted to contact me or has any mailings gone to my post office box mailing address these are all ways that have been able to be where i can be reached and i am telling you you sent me that right i didn't have the last month's bill there is nothing on that last month bill that indicate  effort to contact me not paying any opt out feet so you go ahead and do whatever you want and i invite you to contact the owner of the home if you want to know rights and  i need my power turned on now it was freezing i took up a picture on my phone of the temperature it with below freezing last night you are i'm over sixty years old and and you are committing crimes against me you're discriminating against me and you're treating me as a person without low income that has been paying my bills every month as somebody who is less than a person less than a human being eering and corrupt organization operation did pay my bills i have been minding my business i have been living in peace and i have been paying obeying and abiding by the contract that i have with your corrupt organization this is under duress and i'm being coerced through criminal and criminal tactics so if you want to hear the words i want i like to have a smart meter am i with the radio on that i will say that right now jack and that is the end of it i want to know when my power going to be turned on you're saying now that if i don't have a phone that you will not turn the power back on corruption into violating his w ou have nothing to do with any of this except that your power was cut off that's correct hold without really telling me why and so on now beginning a new recording of the phone number i don't know leslie number other than the one eight hundred four four one six six nine eight  that is supposedly the number one right now being transferred to her from beverl three yes i wanted to provide for you the phone number to the owner of the house whose name is and his phone number is two four eight i want to reiterate that i have a disclaimer here that i understand that the meter that you are referring to is the am my meter that is a fire hazard has had caused fires in other homes and that this home does not belong to me and i will not take responsibility or liability in the placement of such an item on my on my home i have a separate contract with d t e for service under which i have been operating faithfully in good faith in paying my bills for any wants or likes or anything like that desirable to th into unsecure in my home then i'm out in fact i might not even be able to be in the home at all oh because i'm expecting throat freezing temperatures and the home has no running water in there is no ability to live in this home i am incurring day of damages on a daily basis for which i am i don't like doing and will be filing claims against d t e and you for these types of have no phone number for me which you did not before then why is it that you can claim fraudulently that you have been attempting to do that i have been refusing is anything if you don't make it if you don't have a phone number and you do not make contact then how is it that you can claim to have made contact and attained my refusal when you know i had my phone number to begin with oh well then fine then then contact me and let me know when do you expect to be coming in to the property so that i can assure that the that there will be access to the meter you claim i'm refusing to give you access to creating the lay end for you to call what i am doing and fix is completely offensive it adds to the offenses that other of the agents of your company your crew or your corrupt organization of what i want to know when the power going to be on and what time those people are going to be there so that i can be there i am not refusing anything except to retain yet you can call the the owner of the home and secure the permission because i have no liability i am i've already given you my disclaimer i'm not giving permissions for anything to change anything on that home leslie are you still on the line if you're still on the line only like the phone number of your legal department for d i do not hear that i am on hold there is no music in the background as there has been throughout this call this morning for the last hour and a half and i will say it three more times before i hang up understanding that leslie has hung up being in the interview resolution group leslie are you still on the line if not i have something to request from you being the the phone number of the laws of the legal leslie are you still on the line that's twice going three times and then i will hang up leslie are you on the line i am hanging  carefully record identity and you said stewart is your name  no i don't give out employee number over the phone last night yes and what your last name stewart mr stewart oh you're mr stewart me do you have anything that you can give me as far as an update ok it's like west twelve mile or twelve mile or less i think it's probably west twelve mile west and what would department i'm in the energy revolution department thank you so therefore so therefore they refer that to the overhead lines crew to get service restored i'm showing that appointment today i don't have is that time span for you for when much ok thank you very much you're welcome thank i've been on hold now for about five minutes for fifty eight know being there the last three days under the fraudulent claim by b t that i refused to allow them access to change a smart meter on to my this this house that only sing and  was i did confirm that the me the meters have been changed out i was told today with a friend of mine listening in on the conversation of the witness that that this and we just don't have a time now you are aware that it's last night it got down eighteen degrees and this this tonight it's supposed to probably be getting colder you understand that correct informed your people that i never got any kind of even requests to access my property much less refuse as your paperwork is fraudulently declaring and creating just i surely hope that people's conscience there at d t e gets to them and that they understand that they're working for a crime syndicate i do thank you for your time michel and working as quickly as possible to address this issue however the piano changes not provide estimates for a fish type of power problem because it requires more analysis before it can be resolved the cause of the power problem is under investigation please to help us improve your customer experience you may receive a call to participate in a survey where carding the customer service representative that assisted you your call may be recorded for quality that i was going to have my power on and i was told that twice one time in the morning one time in the afternoon and i still and when i called on saturday and got the from your offices has literally cut the lines after i gave access to change the meters and they changed the meters and cut the line in a malicious  malicious action and instead of just changing the meters and and leaving me in peace they they deliberately cut the lines and i was told on friday night that they were working at  the woman that answered the phone said they were working on the pole and it was still going to be turned on on friday night and of course that's all erroneous information and and i don't have anything to go on and i'm getting on a very limited income and all the money that i was saving to pay the the energy bill is now having to go towards food at restaurants and and and  neighbors give me a shower and and things like this that are very costly and are now impacting my entire life and i'd like to know when my when my power is going to get back on and w it is west twelve mile road and that's in the city of no by and over the michigan four eight three seven seven i don't use my social security number for identification purposes with the agreement with so security office back in the sixty's when i got the original card but i will give an account number that i already plugged into the system  it is nine one zero zero two four six eight four three two  well right now my powers turned out and i don't have any reliable numbers that are bear a fireball at this moment because i have my entire life for the fact it and i don't have any contact numbers i am i'm homeless at the moment i  have to go from place to place and and i am eluding in an emergency and under under duress for the last five days can you tell me what day with the meters changed on friday they cut the wires can you tell me why when i given them access to change the meter would they maliciously cut the wires to cause me the number of days of further torture unfortunately i don't have that information