owners entrepreneurs and other professionals who are thinking about starting their own businesses my guess on deck today is phenomenal her name is erin correa else she is to achieve happiness officer and a love that at crowd yes which is a leading live video platform and i want to tell you we use it as a fantastic way to increase real time in gazing with clients i'll talk a little bit about kind of how i got interested in caracas and why i continue to use it but aaron has agreed to join us today live to answer questions and to answer questions and to really give you some examples you know those new guys know me like real tangible examples of how you can integrate live video into your business into your marketing strategy into your client engagement strategy so without any further delay i am going to go ahead so thank you for this the people that i did was there they are passionate we're all passionate about our businesses and i can tell you from my perspective i actually decided to move into live video i taped shows live in a studio in princeton new jersey as you know the people that are here actually watch the show and it's been fantastic all mentions of my favorite and then you know if i miss any you can you can bring those up as well  so you know most other platforms you know those other up in our platforms that we mentioned you know most of them have a chat but we noticed that when we were you know attending events on other platforms that a lot of times questions and really really important crucial questions fear that were being missed in the chat and so we said we wanted to make a dedicated q and a area and so on crowd cast things actually dedicated here in area so if you see just below there's an option where you can ask a question and then we said let's take it a step further now only do we want people to ask questions and there be a dedicated area for that we actually want the hosts to be able to timestamp a question so that way because we know you know people are are busy out there right they don't necessarily always have time to come and watch a thirty minute or an hour session but this way they've asked a question they can come back and check the replay and actually you know say five minutes and you're answering you know one of your attendees questions they can  answer and it will actually come to that five minutes in to that broadcast that was one aspect it's not like the other one is i host monthly workshops in person workshops media works which means i'm always tug in solution something that can get me in front of people right away but also it brought in my reach and so now if i want someone on the show like you you have to come the princeton my you have the come down the route card or we can connect is so expanded  my horizons so much more and with all of the tools and the features which we're going to go into later with crack yes it really gives you that real time one on one interaction and then lastly the networking that goes on because people that come over and over again get to know each other right and so it's a great way for them to start to do this so that's kind of how i landed into it before we get into the nitty gritty of the workshop how about you like how did you land into crowd classes but not online format but it worked easier for her to be at home in her office in san francisco just have to rent a new rooms or you know get get any kind of set up and she just wanted to be able to basically put her information out there in share it with all of you know her her fans and her students you know globally even and so we were looking for a platform and so i was doing some contract work with her and we checked out adobe connect  and that you know we tested an event out and i thought wow this is a pretty cool little robust platform it were easy to use had the features that we liked and so we got it all set up we ran i think for first super successful got really familiar with the platform and i was like man i really i really like this platform you know so i'm always like how can i take things a step further and so at the time i was potentially looking to a transform i transitioned out of a job that i was in and i thought you know i wonder if they're hiring so i actually fell in love so much with the platform when i was like i think i want to work for them and so  think i tracked them down like on facebook or something side of our founder and i was like you know i need to be acquired or this team they're doing something really cool and the really transforming the the web in our world in fact we don't even refer to process of resin our eyes and we could talk a little bit about that in a few minutes so so yeah i wanted it myself not only a really cool platform that i could talk about and that irene smith could use but i also landed myself a really awesome job with a cool company that's an interest and they're just looking and thinking about next steps or they're in between is the trying to figure out how in the world do you do this right how do you start your own business and if i am going to do it  where the tools that i can use to get started so i'm not spending a whole lot of money song always on the lookout for free and really really effective tools that we can and our businesses because with entrepreneurs all the money's going and so that's i do and i start working with clients is trying to figure out how can i help them generate yeah right bring money in the door so this is phenomenal so one of the other things that i wanted to talk about is just go into a little bit more aaron about some of the features and then i think what we can do will tag team some ways that actually integrate live video into our marketing strategies one of the things that i like most of that is not only can i bring people up once for me but i can also have a power point presentation so you know i want to talk about that so i can literally have you on screen myself on screen or i can minimize us and then go through my slides and then third party clients hire me to facilitate workshops for them so it's turned into another revenue stream for me in addition to my own work so yeah so as i mentioned you can have four screens up on crowd cast at you know a time so think of it like four people basically up on stage and so if i wanted to right now i could actually show like a power point or kino or if i want to jump into another application on my computer and you know i am not opposed to the events i'm just  guest which is a good point so you can actually invite your guests up on screen and then they have that ability to share their screen as well so it's pretty powerful so if you're hosting you know a summit toward online course you know if someone wants to come up and they're teaching alongside and you and they can you know share their screen and share some really valuable information alongside their power point wonderful one of the other things that i think is also powerful about this especially for someone like me because we kind of have to report on how things went there are some fantastic analytics that come out of crowd castle why don't you talk about that i want people to know that we can track all of these things that we're doing to talk a little bit about that part of the hour so that we track a lot we have replay analytics who attended why we got to click funnels in there and yeah i mean just a ton of analytics data that you can access you know just to see who is most active in the chat who's asking the many of their clients especially if it's interbreed it works out and i'm offering how many of their clients attended so i can download an excel spreadsheet right from here and then i can kind of tweak it to do what i need to do and then send it off to a client say hey this all of our attendee data over to zakir and we have multiple triggers ins out here and i can go to supple different c r m platforms or you know say mail chimp or whatever a third party e mail service you're using and then we also have a direct integration with drip and then convert it which is actually now i think referring to themselves that state and so you can actually take all that data from crowd cast and if so you can run a trigger if you've got you know a list of ten people that didn't attend your bat why you can actually send that data over to zap your and you know put it into a mail chimp list you could actually trigger a mail chip to send an auto responder e mail saying hey you know it's i saw you didn't attend live to the event  the link to the replay so you can kind of develop that engagement and you know take it a step further just timesaver and for those of us who are like all over the place and we're so busy every minute i can get back in my life that makes it more efficient but also makes me more professional it makes it easier to work with me from a third party vendor perspective if i can say to them yes not only can i still to work for you here are the things i can provide to you after the f and yes right so as well that's a big question so we actually have a custom registration field so that way when someone clicks save their spot on the event you can actually collect additional attendee data and so with one of those there is a  check bar box field to you and i know some people they want to make sure that they have the permission to then add that person to their e mail list then grow their audience last and so there is an option right so i've seen it it's pretty popular lately that hosts are adding you you are accustomed to other software platforms for doing but to me much easier from our perspective this facilitator trying to manage all of this but you don't want to be all over the place and you can't focus on the message you're sharing because ss talk really specifically erin about some ways that and i started off i want to talk about the client or boarding process because to me that's a make or break moment for those of us who have clients and we may not think of it that way and i don't want to be overly dramatic about it but how you bring someone on board just start working with you i just kind of want you to purchase something the shoes of would you rather get you know a series of sequential welcome emails welcome erin glad to be working with you and then two days later they can't wait to work with you ever looking forward or invitation with a picture that says welcome i look forward to work with you airing join me on friday so that we can get started to get a life right  forges what i call that relationship building piece where sometimes it can be it's true first of all sporadic but it doesn't give you that real time engage and i am very sensitive to connecting with people sooner rather than later especially if you're starting to one to build trust depending on whether you're a coach or a consultant if you just facilitate workshops maybe not as much but now i'm talking to putting my consulting had on because i work individually with people so that's that's one way that i think you can utilize live video to kind of revamp and take your client or boarding process to the next level with that nestle real time in gage and he talked and then of course i think it i think it completely transforms the experience so even with an on crowd cast on the support side and how we run things is that we and do you offer like our little you know our calendar link or you know we say let's hop on a call you know to talk about this or you know even all right you know you're a we need to you're on trial during the actual customer we're we're so big about you know let's hop on a you know a live a live video call like let's let's chat and so i think that had definitely transformed the experience another thing that we do to take that a step further is we also host like a little meet and greet kind of thing so we used to call them happy hours and we call them post how i was and i think that that is also a really unique  unique experience because you're creating kind of again another community out of your community and so letting people know that you know you're available to them like you know saya will be on our powerhouse and you know our other co founder dylan if you get to meet some of the team and you need the support you need them are getting to know it let people know that you're your accessible which i think is the big thing about live video is that you know it's just a step up here accessible in real time to your your audience which is great the other thing i want to talk about is just using it for coaching sessions and i like it for one on one but i also like to for small group sessions any experience any thoughts about using a lot of video recording versus just like maybe a conference call yeah you know so so yeah i think that there are multiple ways that you can use krokus which is so unique we definitely have a host that are doing one on one calls i would say the the advantage of using crack after one on one calls is you know there is a chat there is the q and a area in those things are available so as soon as you create your process events all those features can be enabled right away so the chat is there the so the interact activity actually can start before the event it can continue during the event and then after the event as well but i would say one of the most unique things is that the replay is available within like one to two minutes after the event that's really powerful when you're doing a one on one event because it's just an easy link that you can send you know you're the person that you're working with and then you know they can access just right in the browser you guys have the ability to share screen with one another  then the replay will be up to sniff you in the broadcast you know they can ask additional questions so you know it's it's it's kind of like its own dedicated little live event room you know so you can have hosts of one on ones you know meetings or events on and also say that smaller events are definitely common too and then we do have a feature where you can host either a public or a list event so sometimes those a list of events you having a more private kind a little power out for you know five or six or ten people you know it's not just a lower and intimate sort of you know live live event meeting space for sure yeah fantastic i like that and i didn't mention that so i like it when i first bring someone on board and if it turns out that live video can be something that they can integrate into their own business i will let lee set it up and walk them through their first event and we'll do it as an  go live but they get the full sense of what it would be like and i switch it and i let them host so that the feet and i think that's a great way to do it for those people who have kind of been doing live stream maybe for a while and they're a little bit more comfortable i want to kind of wrap up on this notion of online summits as i'm planning an online summit with crowd cast of course later oh and i think  if anybody has plans to host workshops where you're bringing in multiple speakers that have to travel and get to the hotel you've got to deal with the accommodations and the insurance that you may need for some venues to rent them  food all of those acts you know those costs that go into hosting a lot then i want you to consider doing something with an online summit i know you've had some great success with some people that events but you know it's not not necessary so last week we for the second maybe third time got a fact check that one but we the hack summit and so the hack summit their largest turnout i believe was thirty thousand people over the course of like three days so yes so so where we are we're scalable so you know you can post tiny tiny tiny events all the way up to you know the thousands it's a series of ventas how it's set up versus a single event but the you know thing about that is that you only have to provide attendees with one link and so over the course of say the those two or three days that you're having that that online summit they just go to the same link it's a super se its own whole you know has its own chat so it really is a you know each session is dedicated for the particular topic or that particular gas that's on screens and it's all recorded which is fantastic you know it's you know it's like you think about it when you have a good in person event and then you know you've got to get like you said you got a reserve room you've got to get you know translation for your speakers or you know air fare hotels all that stuff and then it's like oh yeah we got to record the event and so this is just a way for you know you know you'd invite your speakers you know from anywhere in the world join the event you know talk about your often topic and then it's all recorded and a that people just being so busy these days that live video you know especially you know through the browser through how cass is just so much more appealing for her especially guest speakers you know their i think they're more willing to say yes because they're like oh ok cool it's an hour of my my day i don't have to leave you know i can be at my home office i could be sitting at my couch i want to talk to about the fact that it's all in was in this one place where you set up the summit you can invite people to the summit they can register you can accept payments now initially you want maybe in my estimation the first twenty four to forty eight hours of the replays are free and then after that maybe seventy two hours you have a cost that you are going to charge you can collect all of that and right now craft has uses striken it's easy to set up it's really and again you don't have to send the one place to register and then come over here to pay that you lose people when you do that it's literally all contained you can also upload video that can you know welcome people and give them an overview at least for me when i do my summit i want to do a preview of my speakers who write and even think about opportunities for people to you know join in have a one on one of the i think i just different they can do but also cross promote whatever  services or products that they might or they offer so it's not just all about you but you become this conduit to help other people so case what they're all about thoughts again i love all of that and then i will just add facebook and you tube is super powerful especially if you have a pretty big following on facebook or if you're running anything but add there you know it's another way to get your visibility one thing i'm thinking of the just comes came to my mind another reason that i'm planning to do the online summit i want to utilize that because it's also a great way to kind of market a live event that i want to host down the road so the summit kind of serves a tool that i can actually utilize right to let people know hey this is a phenomenal way that you can reach these new online but coming back a couple of months later and meeting at least a face right and some of the online summit becomes a way to kind of give them a heads up give them a little bit of a teaser or know who these awesome speakers are i'm excited about already  hear already asking that came to my mind that we didn't talk about is just straight q and a session isn't just an opportunity if you just want to say you have some kind of product that you offer or service or show that you want to promote you can come here and literally it's all about just having people come and ask questions so that's another way that you can integrate live video and really think about i want you to really think strategically engaging with your clients and bring them on board and then it's like  how often do we see them how often do we connect with them but it also is a great way for us to increase our own visibility and you know expand our brands promote our brands but grow our audiences in a in a cohesive way because it builds community at the same time so anything else we're about to wrap up any other questions guys if you guys have other questions i am going to put my e mail address in here aaron ye