person who plays such a vital role in the world of business this is jean carroll her day begins at nine o'clock and she's at her desk on time promise neatness body lynette's in her first minute jeanne has displayed these attributes of a good secretary office supplies all the tools with which jean works the orderly arrangement of her desk permits a quick check to see the tree has enough supplies on hand for the day she takes out only those things we know she needs with their place of business in order she helps to organize the day for herself and her employer by referring to her invaluable calendar pad and from it typing up a daily appointment she this record indicates the names of various people who have appointments for the day it also lists memorandums or personal reminders for her employer river under secretaries as to not refer takes dictation transcribes and types she may also do billing and filing and operate office machine means ledgers a duplicate a right calculator or transcribing machine stablish a regular schedule at about the same time each day the morning mail is distributed sorting it is one of jean's responsibilities she selects the unopened personal letters for mr williams from the business mail which was opened in the mail room mr williams as instructed her to open all his personal mail that care and precision with which he handles this routine assignment are again indicative of jean's thoroughly confident approach to her job this takes a little longer than simply zipping the letters open but it minimizes the dangers of tearing the contents are accidentally throwing away a loose enclosure and of course enclosures are no longer loose after they pass through jean's hands in tracking through the business mail she finds a letter which refers to some previous correspondence so she gets out the file on this case mr williams might want it later and now the mail has an  gene makes a not of mr williams instructions on our calendar pads the good secretary doesn't rely on memory jeanne will make sure that every item here is taken care of the day two of them itinerary and the checks can easily be attended to during the morning dictation period mr williams usually gives dictation at the same time each morning this period is an important part of jean's daily routine to make sure she has all her materials for taking dictation plus the itinerary the checks and the file  which she got out earlier leaving marge to answer the phone and receive any callers gene responds quickly she recognizes her responsibility to conserve her employer's time it's another essential part of her job for all her other duties taking dictation and transcribing her nods jeanne's most important responsibility foundation not secretarial skills during the dictation period mr williams often takes up other questions of the day makes suggestions and gives impromptu instructions but secretary tool uses this period to clarify any matters that need attention so or that she need not bother him later for a side such as bringing the file which he probably would need dependability and attending to many personal and business details such as making sure he signs checks these are qualities which make the secretary our real asset to her  gene leaves the office without delay now she can revise your schedule and bring it up to date on the calendar pad she checks of the items that have been taken care of the appointment with mr parl cancelled it becomes the first item on the next day's schedule for organizing her work is a continuing process from day to day and week to week hotel guide will supply the information jeanne needs to arrange for mr williams to stay overnight in cleveland knowing where to look for information and how do you that is part  the secretary should be familiar with standard reference books like  by midmorning jean as well along with her transcribing this period as another part of her very day but she is also a receptionist to customers friends job applicants and salesman geno's our employer wants her to handle these different kinds of cards in every case she is tactful courteous and poised century cannot admit this salesman now she makes an appointment for him for the next morning the secretaries manner of time link callers directly influences their attitude toward the business the unexpected caller receives as courteous treatment as does mr richards who has an appointment colors rather expected are not usually interrupt other call peter do was yes proper use of the telephone is another must for a good secretary long it inflames i want philadelphia quaker one two hundred associates but she must be able to get along with her coworkers and ok generally give instructions to subordinates and supervise their work jean is able to tell others what to do because she knows from experience what is required having been a general office worker before she became a secretary she's familiar with other phases of office work and she's always willing to help a fellow worker in consideration for others is an important factor in good office m has carried through her daily routine very thoroughly and has kept up with her schedule as a result even a late interruption like an unexpected call for dictation can be handled smoothly and there's office there's no frantic last minute rush to line up the day's work jeanne is still atop a vision for the even under pressure of getting out a last minute letter she has prom and courteous goodwill and understanding are part of her personality part of her  job with the rush letter transcribed and signed she winds up her day in a neat orderly manner the routine of one day carries over into the next before jeanne leaves she has a clear picture of what she is going to do tomorrow