itself but different managers will form a traveling softball team where you can travel tri state maybe farther if you'd like to twist stanford trinity washington in or something yeah ok i mean i know it's out what this animal oh yeah that would be odd but now she is the same from the ard i got her again nine years ago for christmas gifts from my daughters and then the child lab mix we adopted about three and a half years with their police and fire yes well actually what it was was south coast regional and i'm on one center ok and it was located in mount lebanon and then when allegheny county decided that they wanted everybody in one location that location  closed and everybody went into like incoming i'm on one so but you did leave that kind of work specifically you then are out of pittsburgh international airport knol doing something similar yes i work at pittsburgh international and i'm a communications the requirements and the military we had communication centers and i realized very early on that those people have to be a unique breed because of the fact that they have to keep their call core and calm when everybody else is going crazy around them going crazy and they have to keep it calm you know we here on the other day a matter of fact one of the rock stars just had their son being sucked into the swimming pool and i'm i forgot his name is but  anyhow when you hear the communications between the woman who's watching your son and the woman who was you could certainly tell that this was excited in this was cool and calm but following the steps that they needed to do to get the child safe which he was right so that worked out for mean yeah you know i have been talking to a few attorneys recently and they tell me that there are some difficulties whenever they come in sometimes and deal with the recorders office they're not as they're not as consumer friendly as you would think a government have you certainly have experience and handling paper yes ok you have experience and following rules and regulations absolutely and tell me a little more why you decided to run for this position for again the amount of time that i had to stay there four plus hours to research the proper thing to get copies of anything that i might buy scared to kill us customer service was lacking and  i know from talking to the title researchers that wait in line they are in their four plus hours well our system seems to be antiquated even though they have taken some steps to to increase the use of computer some of the some of the companies and i know i know the viewers watching understand that there are a number of customer services sets there are external on their internal customers right everybody when i was there they weren't even nice to each other so you know they said so it's hard to understand or it's not hard to understand we've got it that way that why the public would feel a little bit sort of pushed off whenever they were waiting so long and you see this sort of bickering in the backgro unfortunate i guess account for the many different reasons i do know that the recorder of these offices the business office in the courthouse or in in the county for that matter i don't i won't say that they don't have enough employees maybe they're just stressed up because it is so busy they they lack the communication with the public there somebody this and greets you people get upset because when they stand there and wait for information or asking for help they don't get it i've waited i've been hung up on calling on the phone just asking simple questions i've been told look you're not anyone here i'm busy and they would hang up on me you know if could understand but as a resident paying their salaries i don't deserve to be treated that way nor does anybody else but in the long run to when you look at the businesses the oil and gas industry has exploded that office  we need to bring that up to date all the equipment there the technology is not there so we do need to bring that up to date these are all things you know one of the one of the problems that i'm finding with some of the  offices down there is the fact that they've been there for so long yes that yesterday it worked and even though you've increased their office four hundred percent that's the same way we're going to do absolute that's seems to be the anything because nobody questions that you're not accountable i don't believe that they're held accountable or or even are responsible for what they do you go one day my dame do your thing you've always done because you've never been corrected told or caused any waves initially so if you keep that same pace you can keep your job because you're not causing any stir in the office to become complacent we have that problem where i work i going to respond to their employer yes and if he demands you become better or she demands you become better that's what's going to have exactly yeah but if they don't demand anything then everything just goes on at the same pace at the same same location and as you said everybody does their same thing and the community you know once again whenever we look at government employees it's nothing new they've got a bad rap and there are some excellent excellent government employees who are out to do their job to the best not only of their ability but to the what the law requires and everything else and it only takes one or two in a building alone an office to destroy or to support the myth yes that government employees don't know what they're doing they're there because they hire because they're somebodies cousin brother sister mother and you know lace and that's not ninety nine percent time that's not the case playing by grey they get the bad rap because of one or two people and all you need in an office and pittsburgh and got my managers license and went on to manage a shop totally enjoyed that occupation loved it i left the job when i was pregnant with my second child and i stayed home for two years when we had our second child she stopped breathing when she was very young i did not know c p r i knew nothing in the medical field and that concerned me after we got her to the hospital everything was stabilized she went into children's for a couple weeks and it disturbed me that i couldn't do anything for my daughter which then led me into the medical field per se and running for the ambulance service i went to school became an e m t i did study to become a paramedic and we were  going to a call in terrible weather we had an accident in the ambulance and i kind of jarred my back up pretty good and i had back surgery and couldn't lift so i had to leave that because i couldn't do the job due to my back and got into the dispatching end of it i started doing the nine on one dispatch and became a supervisor in allegheny county and i won and then i went on to pittsburgh airport but over the city opened up their program my sister was one of l and there was a very large person stuck in a three or four story restroom and they didn't have an elevator and they had a carry down and i understand all four of them messed up their backs end that's a lay said that's that's a on i'm sure have a strong back as as a job requirement should be for that job yes but i'm sure that is probably one of the number one injuries that they have looking up people and trying to put them in the yeah ninety eight so you've been out there for a number of years and you've seen changes yeah i mean like i said one of the worst case situations that i was ever involved in or locally at least was the u air force for twenty seven crash and we were involved as a response organization from the three air national guard ok and that was of course you know one of those things that we had to deal with and who and i'm sure you had to deal with that too because of the fact pittsburgh airport like any tiny airport authority actually well that's why you said it should be a requirement and i understand he has had asked the city to pay his legal expenses because of the eight hundred women that are know my lord and complaining against recorder of deeds long what would you like to do specifically with that office i would like to bring in a new era i think that a fresh approach to the entire  office in the way things are handled i'd like to bring the technology up into this century and printers and other computer green yes that will cost money but there are budgets for that and i think the budgets used properly that can be put in there you know make businesses not have their employees in there for hours on end and can get more work done kind of residents lawyers title companies just make the flow a little bit easier i think that there needs to be some customer service training as well transparency and when i say that i mean that we should be able to post on line what we're doing where the money's going and what we're bringing in this well that's not being done at this time what reason would they have to keep this kind of things away from the public i mean well i mean i'm asking you that's right maybe for them but i'm going to take a wild guess i actually really don't know the actual reason they don't maybe they don't feel it's necessary mean don't they have to post that budget on the website somewhere lot they had to i've yet to find it but we recently had someone do it and yes you have to pay for that you know none of the prizes i mean we've had recently some problems with the elections office and the general's report is one of those documents that are supposed to be put out at the time or before the time that they  law this is what the law says has to be done we're couple years past that the whole and we still and it's not like we haven't brought up to the commissioners attention right a month ago a month and a half ago a few of us have in fact but every politician says that everybody you know for office say that you have to be more accountable and then the community gets the same thing all right what how are you going to make that play just to the people of washington county i know that i can be accountable i have to be a kind of on now for outlines higher career i've always had to be accountable for my actions in my position even just being a mom if i don't follow the guidelines and so there they want to make sure that they're not going to be questioned whenever they ask for their funds for the trip for the hospital train whatever it is so all the stuff has to be included but the job you currently have as a communicator is probably more important because this thousands of people's lives depend upon what you write down absolutely and that's that's very important so they said having a history of that i think would certainly feed into this this job without a problem i agree i am also i have i think written down there and apco instructor and that is the association for public communication officials i instruct and i'm one dispatchers on how to do their job and get them certified  i've been doing that for eight years now as well so i know what it takes and i know what it's like to be a cop and when i teach classes on that i stress they kind of build a factor in think i think most of the public can understand why you went from cosmetology into the mt you know nothing's more important than you sure ever you feel useless in a circumstance like that awful learning to in fact handle that is it is a major step but most i think most people can associate with that because of the fact that i think ninety nine point nine percent would say that's what i do to have if i had a child who had a problem being on a school board we deal with parents who children have problems and you know and some people get upset because of the fact that they're so involved i'd look at there's a you know i don't know i don't get upset with them at all all of them involved so our children and their activities and what they're doing but like i said most people can associate why you went into e m t and to be her perfectly honest with  think that your current job sort of coincides with that very well yes it's us so it's not like you've been here for eight years and there for three years and it's sort of a combination of about twenty years of service yes community in different fashion residents are paying for a full time recorder of deeds i want to be their next full time recorder it's work five days a week for forty plus hours a week not part time and when i feel like it i want to be there story my accuracy when it comes to making any reports whatsoever that will come into play and as well as i've been public service for how many years twenty seven i like helping people i like making sure that they get what they pay for and they get the attention they need when they need it and i believe that i can bring in a new era with transparency and liven up that office bring in the technology that needs to be in there go a lot smoother you know i've been down there good and bad times and the good times are easy you walk in you ask questions they come out with the answers you take care you get your paper documented and you get  and walk out of there going that was good but i've also had bad and the bad times i never thought should be that that right they should and they should take up as you said hours to get a minor thing done  there should be the professionalism of the staff the capability of the staff to provide the community will service in a timely manner to deal with this you brought up another point that i want to sort of discuss right now because of the fact that i called down to an office the other day at ten thirty in the morning and i asked to talk to the super duper riser on their one in yes that's seems to be a once again in my not that everybody but i've gotten that more than once  services are like now and they won't know unless they're down there asking questions and looking into it i've called numerous times from different departments down there in the heads of the department and they're supposed to open in eight thirty