luckily the consumers really appreciate the thought that we put into them and the quality we go after and the hobby as a whole has really grown dramatically drones have grown as a category very quickly now you can't open a newspaper to not read one story about drones which wasn't like that when i started this it's a blast it's an adrenaline rush it's like you're riding in an airplane or helicopter very fast very close to the ground from popeye's through the trees through the gates and i was living in new york for at that point you know many years already and sort of got into this hobby really out of interest i was really in amman with the technology of what's possible now with these little transmitters and video cameras and i thought that was the coolest thing and i just had to get into it as a hobbyist so i started really building my own airframes trying to put a camera on it and at the time the technology was still pretty  fragile and not as easy to put together and there wasn't much information about it so the first thing i did i started a blog to talk about the technology and how to put it together and then i decided you know what this products that i wish were there that weren't and so i started designing certain airframes that solved circle problems out of my new york city apartment and it grew so quickly started to sell these airframes out of my new york apartment that very  y the apartment turned into this warehouse with boxes everywhere parts everywhere i had a you know i have a small daughter who was crawling over the screws in the stuff so i decided you know what i think it's time to leave my job  manuals and i thanked them ran it out of his house then very quickly our house in sarasota looked this crazy new york with again boxes everywhere parts everywhere so we bought this building here and i've been here maybe a couple  years now and now have grown this facility this is a five thousand square feet with about twenty people working here so we're out of room space and are now in the process  of building a new building just down the street at the corner of tenth and goodrich which will be a twenty four thousand square foot facility there are small and they have gotten a lot a lot bigger and have a lot more products to offer and he was a pioneer in this stuff and one of the first guys that showed other people how to do after a v and it was very helpful to me and a lot of us and our early days over here is where all of the orders are coming in from the web being picked impact so these guys would print out their orders and then make their tour through the warehouse and pick the different things that they need to put into the different orders in the yellow bins and then pack them up stuffed them with paper make sure that they're really well packed and a labeled with patients to they get stored into these yellow been this and make that and then here we have you know the warehouse where all the products are stored you have the customer service guys that answer the phone to all the e mail usually diagnose and fix it over the phone it's a hobby that definitely requires a lot of technical skills to put together and also to get profession at flying it you know you really have full control over the flight of this so they don't fly for you that means you have you know if you make a mistake there's real consequences you know you will lead in the tree you will have to fix it and that's really part of the fun of the hobby the hobby being  v acrobatic flying where you try to squeeze through trees in the woods or you know type openings and do flips and rolls and the beauty is you can really go anywhere you want he really feels like you're really flying  i love it i love and we come here it's a beautiful place to be i'm so happy we wound up in sarasota it's a beautiful city i couldn't imagine a more beautiful place to live all those guys are fantastic they they've been out here in the field flying many times they're very helpful you know you can buy the stuff f t v equipment all over the place some of it comes from china but these guys you have hands on support they're helpful with anything they'll do anything to help you out and just a good g is more of a success than we ever anticipated yes so we started we opened with four male tacks and now we have nine will probably be at eleven or twelve by the time season come yeah so it's bennett what it tells us is that there was a need for this sort of experience and this sort of nail service in sarasota which is exactly what we crossed our fingers for i was fairly new to sarasota i was looking for a brand new place to get my nails done and the whole atmosphere just seemed fabulous and when i came in the first time the people were warm and friendly and they really made about me the client so i welcomed and i love the environment it was definitely the environment when i first walked in it reminded me of being on vacation a lot of times when i travel i give myself a spa day on vacation and so there's nothing else in this area all the way up in tampa that i've seen that looks like this when you walk into it the biggest compliment i get on a daily basis is when someone says oh my gosh this this is what i was looking for and i couldn't find or this is what we needed so there's three i say distinct focal points that we have when it comes for for pain mail bar and the experience the first is customer service between the time you walk in the door or you're made to feel special by the time you sit down at a table or a chair it's amazing i mean it's like you're the only one in this room and every all the attention and focus is on you how you feel how you are they get to know you personally they remember things and ask you questions about your spouse or your children it's very friendly and it's very engaging the other two points which are really really important are our cleanliness and sterilisation standards so we autoclave and sterilize all of our instruments and tools just like you would see when you go to a dental office we also all of our files and buffers are one time use so we don't reuse them and then our pedicure basins here are not the big huge jetted tubs and thrones that are typical those harbor bacteria and they require a ten minute actual disinfecting cycle between each client in order for it to be really sterilized for the next one they use what they call five free here none of their products have any  formaldehyde or any kind of chemicals that are harmful to your nails or your skin and i've never been to a salon like that before i always have had pretty good nails but i've noticed a huge difference in my nails from the products that they use here so they're very top of the line they're very careful about what they use and then the third thing is really the beyond's and the experience with a less toxic environment we don't do acrylics which are very very toxic they are formaldehyde in a lot of different person engines in them so we don't do acrylic so you will never see our nail techs wearing face masks they're not there's not harmful ingredients the first thing people say when they walk through and they've never been here is wow it doesn't smell like a nail salon and i say yes that's exactly what we were trying to achieve the person who is taking care of your nails like the person who's putting their hands in your hair almost becomes your therapist because there's a layer of intimacy in that top and you're sitting across from somebody for a half hour forty five minutes i mean looking them in the eye and you get to talking after a while that bond kind of forms and so it's it's really rewarding and refreshing if you can make a bond with somebody that's not only providing you an exceptional service but whose company you look forward to sharing and so are now are amazing they know things about our clients and that the clients in turn know things about them but they have the client's best interest in mind all of the time my husband i were really really adamant about being downtown and i specifically wanted to be near whole foods or near or who i felt like the concept would resonate with so this first story was i had my heart set on it and there's ample parking in the area and we couldn't be happier with with where we you know with where we are we've been looking for where we're looking we were approached and are looking at a second location but you know really this is like i feel like exactly who where we need where we need to be and i'm so happy you know during season on farmer's market saturday it is busy it gets really really busy we got a lo lot of walk in traffic and so yeah we couldn't be happier michel's energy is a lot of what makes this place such a great place to come  and certainly a great place to refer to your friends i've sent dozens of people in here many of whom were coming from out of town and i want to send them somewhere that was going to blow their mind and it never fails to make me look and feel good when i do that i encourage people that i talk to to give it a try because it is so unique and different the concept is different and i think people are pleasantly surprised when they come in it's just not like what people are used to it's totally different very unique and why underplay warm and