manufacturing plants that meant samples that were before authorized to put us on a quantity basis been stamped all is objected to the same exhaustive testing as the prototype to make certain that none of the original quality is lost in the manufacturing this machine makes nineteen different tests on each to get automatically reject any the do not pass at each stage of two manufacturing samples are taken for even closer now it doesn't testing to make doubly sure quality standards are maintain in harrison all incoming basic materials are sampled that the control of purity of the material used in making tubes is a vital necessity if contamination then breakdown hard to be eliminated another example of the philosophy to produce the best you must begin with the bad in this work apparent than research engineers work with the unusual machines that clean materials w to maintain accuracy of special laboratory checked all test equipment using units certified by the national bureau of standard here quality standards are also controlled by checking characteristics of two samples against masters b after manufacturing every tube is h direct at three to four times rated filament voltage is and then one hundred percent tested for operating characteristic performance test each year fifteen thousand to twenty five thousand troops sampled can be tested here at one time some up to five thousand hours ten thousand hours or as much as twenty five thousand hours two hours on ten minutes all day and night samples are turned off and on to duplicate years of actual operation still further testing is done at the r c woodbridge plant in new jersey where warehouse samples are checked in use in all types of operating television sets in lancaster pennsylvania colored kinescopes are produced with the same cautious guarding of quality typical of lancaster's painstaking control is the incoming inspection of tennis gold glass faceplate some final in a series of fifty four check critical dimensions are measured within thousands of innings to make certain electric pneumatic contour gauge check the inner surface of faceplate to make certain they are sections of a spear in one simultaneous operation it can check fifteen gauging point the shuttle mascot subjected to even more exacting inspections etched with over a quarter million a hole in shadows a phosphor dot yet is transparent to the correct electron be this plant is completely air conditioned unfiltered to keep dust from getting into any components such as the three gun assembly and affecting operation one field in the tubes before being applied to the to face each box for a color is mixed in its own room where color and brightness can be matched down to a wavelength the resulting mix here is then followed sensitized and taken to the screen application of  every completed to receive the one hundred percent from foreman's inspection followed by the life testing of representative samples these checks reveal consistently a life expectancy equal to that of black and white  tradition starting with selected raw materials such as my i'm going to be playing with these craftsman proceed to transform them step by step into the cabinet design from which r c a victor has become famous parts are carefully matched by the collar and grain of the wood will be complimentary the machine used here is capable of making this team different cuts simultaneously and is accurate to within one sixty four cabinets are then shipped to the bloomington indiana or the indianapolis plant but before cabinets or any other incoming part or components go on the manufacturing line samples of the shipment are taken to a parts test things that are within the plan itself exhaustive test double check the quality of parts to be used in the production of that if for any reason parts fail to meet engineering specifications they are rejected together with the complete shipment and returned to the manufacturer solid granite weighing over two time is used as a base it's flat polished service is accurate to within one one thousand and seventy parts with every shipment is family tested from the smallest part to the largest only after this quality check the skilled workers together with millions of dollars of precision machine begin the task of comes with the pride of building the television that founded more homes than any other each having a priceless touch that comes only from years of experience this craftsmanship is ensured in each of the manufacturing plant plan the strategy involved any quality control problem with it may arrive soldering assures the same electrical performance of the amanda than used in such exacting equipment as computing machines and guided missiles even this mechanical operation is over seventeen million printed circuit boards have already been produced for r c a victor consumer products alone amazing testimony to the effectiveness of printed circuit boards is the fact that less than two has been required for spare parts replacements are every solder joint on each printed circuit board is checked by a trained eye it must have just the right amount of solder not too much not too little each circuit in the dealer is aligned individually by a guild technician to assure peak operating performance this is a new technique developed by the communications industry for making electrical connections where extreme defend ability is required it's cleaner faster and  transmitting equipment found in the average commercial television station it can generate test patterns and signals of over one hundred different frequency it sends out these test patterns and pictures in color and black and white to control points throughout the plant as the chassis passes its performance as it moves on to final assembly to be joined with cabinet and samples of finished that selected for the life testing laboratory where they are tested from fifty to two thousand hours but that's not continually turned on and off on for one hundred five minutes off for fifteen minutes to subject them to alternate eating and cooling all throughout the test technicians using sensitive testing equipment keep a close clinical report on the action  from the rigors of rough handling in addition to all of the quality tests then inspections maintained in the course of manufacture finished goods testing operation of extensive proportions is conducted at the factory covering instruments selected at random from warehouse done in one year alone between thirty and thirty five thousand instruments are checked some stats are sent on local road still others are shipped to  jersey for examination in a laboratory unique in the industry the consumer acceptance retore where the instruments are inspected completely from the consumer's point of view a report is made on each set if a boat is uncovered which proves to be in several sets from the same lot typical of a representative lot the manufacturing plant is notified immediately and manufacturing and shipping are all done till the fa corrected consumers laboratory sends a continuous stream of findings to manufacturing engineering and management in addition every day a quality post beat is received from people all over the united states who have recently purchased an odd the a victor television set these on a report forms are attached to each step and invite every purchase there to comment on the quality and performance of the set they have just bo every customer reply form is personally acknowledge the information tabulated and analyzed for ways of further improving consumer acceptance when immediate action is indicated the r c a service company is contacted and proper action taken approximately forty five service branches spread throughout the country work closely with service installation met these men in turn make reports on the performance on condition of every r c a victor is that they  quality standards men who are prepared to cut deep beneath the surface in their pursuit of quality as r c a victor continues to produce television sets that have quality built right into the from the design board to finished production in this film we have seen some of the reasons why but these are only a few there's one other big reason why the success  a victor television but we can't forget our overemphasise that is the cooperation and effort of men like you who are sitting here today men who are looked upon as team members