you know sometimes i feel sorry for people who have to run an office set up especially if it employs a number of girls but darn many things can develop out of nothing i've always thought it was good common sense to ignore petty situations but then again you never know george barnes or g bennett barnes the scientists name had the same idea george runs the office and of the service department this involves considerable correspondence special records and complicated systems of filing eight or nine girls worked for george and betty here is what you might call the leader of the group i guess just about every office has someone like betty a little short on personality maybe but darned efficient fact is she's been here almost as long as george many of the procedures and planning systems were set up by betty in the first place well to get along with my story george hired a new girl well joan proved to be an intelligent girl quick to grasp things full sound i did a couple of weeks later i'll bet you have a minute what is it but i'm having an awful time checking anything in these guarantee files it's all alphabetical and there are millions of them takes forever to find any particular wine but we haven't been having any trouble all the way they did america betty think a lot of time there we broke the guarantee down by city and then a y that way when you wanted to check when you could do it in a jiffy we could save a lot of time if we do it that way here but we've been getting by all right so far and i don't see much percentage in changing now well mr bryant said well i just thought it would save time for everyone especially well i'm sorry we don't do things more for your way of thinking perhaps america with better organized now i didn't mean it that way betty i just thought it would be easier for everyone if we would do it the other way that's not a situation first developed a little friction between a competent old employee and an intelligence experience knew one well it wasn't long until just because she's been to college with service in a couple of other places she tries lorded over everyone everything we do is inefficient now she says our guarantee filing system is no good and i developed that system mr bines over eight years ago and it's work now all of a sudden it's no good well this is probably my fault i did say something to joan about new ideas letter make suggestions i'm sure it's nothing personal as far as you're concerned even the other girls even there getting critical and i spent years getting those files to where they are now you've done a good job we all think a lot of you we appreciate what you've done i count on you to keep things rolling out there i tell you what i'll talk to her day or the next day or the next as a matter of fact george barnes thought the whole thing would blow over but he could avoid making a mountain out of a molehill stopping a chain reaction of disharmony in his department by just letting it alone and he could be right but one day a couple of weeks later i don't find service companies monthly in warranty report following your desk i can't find it anywhere  no i don't there is nothing in the file i've been looking in the file for half an hour and i can find it's one of your files are you sure you're up to date yeah that's all i know i'm sorry i forgot to tell you the girls and i were talking yesterday and we figured out it would save time at the end  reports were separated because well they have to file a product that it way here let me show you all i need to know is who do you think you are i think those files in the first place and let me tell you mr barnes is going to hear about this my mind i thought a bit later than i thought well it'll probably take care of itself but i told you he was becoming impossible mr bangs i thought you appreciated all i've done i do i do but i just didn't expect  resistance to new idea