grande valley state university and the grand valley state university police academy he has had several positions in the holland police department he was with michigan enforcement team in the undercover since twenty thirteen and continues to do that right now he is married and live with me to young children and his wife and kids and the like but we had a conversation about this so help me here in the city are just phenomenal to work with and have people that care about you know the city the way develops and the programs like this so i think says a lot about what goes on here and some reason that i've been so happy here for for as long as  do the best i can to answer it and if we get off topic i do a pretty good job of getting us back on topic to to go to the end and then at the end again i'll have another twenty minutes or so if i want to ask a question that's great if you want to come up to talk mean if you're not comfortable at the department like michael said it was a money i consider myself a jack of all trades master of none i've done a lot of stuff which i feel pretty fortunate to be able to to sex and that's just a part of a part of what i do there's a lot more stuff at the department that we do do and i want to make sure that can i please let you guys know what's available we're doing we're not doing what we can do what we'd like to do but we can't because everything's driven by what in the public sector money ok it's all about money unfortunately and one of the thing that you'll see throughout the slideshow tonight too is that there's a lot of donors in the city businesses that care about what goes on here and i've gone those businesses and pitched and then i'm also going to talk about community policing i'll give you about two hundred years of history and about three slice of work for you we can sit and talk for three hours five hours on community policing and what the definition is and what it's supposed to do and you'll see kind of you have to cater that for each community but i don't know if everybody's aware we have this many lawyers working between the fire department and the police department we have fifty seven smart officer positions at the department right now we're not quite there we have a lot of attrition going on with retirements and with the requirements that it takes to be an officer nowadays we're having a hard time finding good candidates to fill those positions some of it's got to do with what's going on in the country right now other aspects of it so we're seeing with a lot of the millennial in the genex years and everybody that's coming up they like the job for a couple years five to ten years and then they go on to something else his that bad i don't think it is it's it's but it's a problem never seen it's going to i don't think it's going to stop so we're having a hard time almost positions we've actually got several people dedicated to recruiting and we go around the state to the cabins and talk to those directors that are in charge academy sit down with them actually and pick their brains who are your top ten people and they'll tell us why who's got potential  k and then once we decide to offer that position to that person then they have to go through a half month long field training process at the college so they're with a regular officer for the entire three months and it's very very strenuous on that officer and it's very very detailed so if they don't meet certain requirements they don't move on to the next section you don't want to next section at the end of those three months that terminations made with that they stay on or recommend that they go try to find me some other life work as well have people come in and they're ready to go after the first day or week they come in and they're just like a hype i'm not cut out for it and i would rather find that out a week on or two months on  and four or five years on when you're having issues with officers you're seeing problems develop work problems home problems come in the work and everybody gets ever had a job novels you know that your home life your personal life if that's not in balance what is it doing come to work it's added stress correct so you can see why aren't you twenty one to twenty thousand calls a year or so averages out about sixty to eighty and eighty eight and i would say in the winter time we take what sixty calls a day in the summer it can be upwards of eighty to one hundred depending on the day so you may get in a shift where you know you'll take ten complaints next night you'll take twenty so it all depends and a lot of it has to do with the weather summertime the nicer it is more people are out or people are doing things so you tend to see a rise in calls in the summer time our budget used to be eleven point two million but with some cuts we've had to eliminate a little bit off that but we're still expected to provide the same services that we were before with less money and everybody knows that when your budgets cut you try to trim as much of the fat off as you can but there are certain things that you  absolutely just you can't get rid of and i think that it goes a long way to the employees that we have of the city they've been asked to do more with less and a lot of the guys because they like the job they enjoy complaining and  can tell you that the guys that i work in for me and the gals i really can't ask any more for them i say if you guys make me look good in any kind and you can be a supervisor and have complete faith in the people that are working for you it tends to work pretty well fourteen ten ok the last and then there's another one coming up in the way you know the population i would say is coming back quite a bit it was down a little but with the industry and  economy going with it there's a lot more demand for certain jobs that we have here and then you get into a time it's not a five hundred thousand people visit for that week so that's a little bit of what we do in the public safety sector  runs the fire department as well and the police department and then now it's actually the city manager so i give him a lot of credit he's very hands on chief very approachable which i think is important he looks that and our relationship is really good as far as that goes so i think we're pretty fortunate to have you know matt is the chief of the department where how to say this the correct way maybe decisions were being made the correct way and what can we do to try to foster that relationship with an apartment to make sure that number one if you make a mistake you own up to the mistake you don't sweep it on the rug you don't try to say didn't happen so we row we started to look at how can we develop our officers into basically good upstanding stewards of the city  so we this if you go to the police there's probably fifteen of these hung around various areas there in the briefing room or walking every day there's one in every where we walk by and we get once a day  can see i mean just some of the stuff on there one of the biggest things that we preach is character and i think that everything on here kind of the compass is character and i have small children you know you didn't really understand what it is  basically doing the right thing and doing the right thing when people are watching and being able to own up to maybe certain states that you've done or new situation that you bennett and you do not handle because you know  severed body you know we're human too we make mistakes we do we don't have the answer to every question or every problem that's out there were not trained to deal with a lot of the calls that we go on but what happens when somebody call they will send one of us out and i'll get into that a little bit and some of the calls that we do take are out here that maybe you're not aware so what it comes down to is basically who you are is a person inside and this is a big part of part of the philosophy around our department is trying to you know bill it up treat people as you want to be treated that's what i always said as in my parents raised me to be like whether you agree with what you what they're doing you know you still treat them the way want to be treated in that's not a high point believe for for us as as officer if you arrest somebody on christmas eve it's not a good feeling is already have a bad day because we're there and then we're taking away from their family so i can tell you what the effects of that are doing within the family but certain situations to you know are soft this is constantly ongoing and i think it's something that most of the public doesn't know we've got some areas in here where there is high density housing and what happens when you put a bunch of people together in a small area or a bunch of people that don't have the same salary some disagreements tend to come up and those generally turn to a higher call volume here so we have officers that are trying to call the partner complexes all the schools in each of those areas  officer he works really really well with all the apartment complexes in the south side and for the higher density areas down there and if any of you know dan or adam we call him oprah and ellen because the two of them together it's just crazy there's people that can talk to people there's alters that can make and these two guys can talk to anybody and they're great and actually when i had a couple openings i went after them on the road and i'm like i really think will let them know a lot of times but come let us know i also attend every neighborhood improvement committee meeting too just so i'm aware of what's going on out in the that may i may not hear about so i can bring back my people and let them know really really good guys you know i also knew we were not least farms in charge of the crossing guard and we have a reserve unit i don't know if anybody knew that in that in his forty five officers and that i also supervised two and i can tell you false with out of those reserve officers would we have festivals and runs there is no way that we could provide the services that we do without those reserve officers they can force city city ordinance they cannot enforce state law ok we put a tremendous amount of time into training those guys to make sure that they understand the law and understand what they can and can't do they wear uniform just like me to carry a gun the only difference is that they're bad as a reserve officer yes everything is done online right now and if you go to our home page you're actually looking for more reserve officers it's an application again our values obviously character's characteristics we've got everybody from engineers that work at herman miller to snowplow drivers so you don't have to have any scully you obviously have to have clean criminal history and also a pretty good driving record too so it's open to anybody and we don't want people to think or people that may want to get in law enforcement we don't want them to use that as maybe a stepping stone that's not the kind of people are looking for we're looking for people that have a vested interest in the city and want to do something and volunteer for the city a lot of what they do involuntary or there are a lot of people's issues too though that you know we we do we we all the runs you see in the city on a saturday morning all the people directing traffic are reserve officers and they do get paid an hourly wage for that it's not much i've been fighting for the four years on the spot to try to up that pay but you will get the kind of officers that we have here like if you want to do a run in grand rapids they would just deny your application because it would be that it would be just an ungodly amount of cost forty thousand thousand dollars we have people that want to run runs in other cities but they come  they know that we work with them well and we can get the o stevie heard of the bombings at all that's where it came from from his name robert bobby and then they also called you peelers but you don't hear that much as you hear hear bodies now why was he they consider him the founder he really didn't know what he was doing when he started this but it's just the way that obviously they were able to operate that they were the officers that were first assigned a foot patrol so you would get your area for a year that's your area every day you don't have a car you know so what would you do to make sure your area safe and secure top exactly you knew all of the sellers you knew the people that were living there you knew the homeless people that were living there the time the police from the military because what you don't want to military occupation in the city correct so they gave them a different look a uniform they still wanted it to be semi formal  still think that there's that's obviously that's the first level force that's what it's considers in the shop on the scene you're in uniform is whether or not you realize it does this project some sort of authority just the uniform of itself and they g up subconsciously it does you may not recognize it but it does now that went on for hundreds of years and then what do we do we haven't made transportation a lot easier cars at first we had called boxes so you could actually go to the corner you know call box and say hey i've got a problem down here maybe another officer so they could bring that call box in and that involved for the next four years all and i'm not going to pretend that i was like in the sixty's but i see some people might have been in the audience here every remember the sixty's reg what was going on   so when that happened a lot of city leaders kind of step back and say ok why is our relationship so bad if the police department and they realize that we've basically gotten away from what essentially  personal interpersonal contact people we were in our cars most of the shift and then telephone radios going around so we weren't really going out to business owners talking to them we were stopping by townships have their own government states and then federal government and each one has their own law enforcement aspect in each of those four or five different areas now do the fed as a federal government tell us how we have to operate as a city and how our police force has to run they give recommendations but the only time you see the federal system look local government come in and actually mandate you do certain things when they're generally a problem in that city and that problem can be  we've justified i guess a way of looking at it so they come in and say this isn't this isn't right for your population and there's a reason why so we want you to do this and do that and they essentially put your let's call a federal mandate and make sure that you're leaving all guidelines now from there on out and it's i always say that we don't government it's to keep the wheels turned to extremely slow but they do turn and i think he must at the local that that's bad it's just a different way of doing ok and this is kind of what i got into with what is community policing does anybody have an idea what they think it is so i'd love to hear i'm not saying that's wrong it you can read hundreds of pages on the community policing as you'll have different experts different doctors different philosophers telling you what it is and in essentially the three bullet points that i have out there is what most likely everybody can agree on probably not that's that's that's huge we need workers and have to have an organizational transformation and i said at the bottom here it's a philosophy it's not ok this is what it is it's got to be a way that you do your police duties and since i started here back in ninety seven i believe it was our entire department was community policing base and some people think that we got away from that but we did we just divided it a little bit within the department so say our road officers and i'll explain this in a little bit but wrote officers same police officers i know but they're assigned to their area and they get a call they respond to that call our community officers typically do not respond to calls that make sense if they're near or they will our community officers primary job is to deal with the quality of life issues in the issues that the road officers have brought to our attention that listen you know when two three four h three these are the issues that we're having here we've been called there three times in the past two weeks can you guys help us with this so every call learn in an area our community ought to get a copy of a report and they review it if it's an issue they'll take it on if not if it's an assault or you know your basic call for service the road officer will most likely take that but we were well enough with them where we've got officers that will say hey listen i know these people i work with them i get called they're primarily through the morning we generally don't work that really morning i'll handle the call ok and without that information sharing between the road officers enough in our detect bureau it wouldn't work you may make some of the officers don't think that we're real policemen every one of these little bit about that but they know deep down to the work that we're doing what you're seeing right now is just what i'm talking about now is just the tip of the iceberg and if you have questions about why certain things are the way they are whether or not by all means let me know or come up at the end of the  bridge and the question was is it the creative policing kind of a follow up and i'll say yes or no because well i have officers that are in the schools and are in those apartment complexes and the party managers will come to our officers that are there and let them know about a certain issue so they in turn reversed and up the road officers know hey this is kind of becoming an issue of the barking dog at the apartment complex now you wouldn't think that a barking dog or a loud music complaint is the big deal maybe you can do the live next story on this particular person down the street from a couple a couple houses down but most of my neighbors were coming over to me and i mean you know how it goes nobody wants to confront your neighbor to make a situation worse other people have no problem doing this and then what do you have you've got a problem it's all about compromise and again i may not be able to change that but i'm going to do my best to actually bring outside organizations in that work with us free training mediators that will come in and listen to the issues instead of the officers and see if you can come to a of you know conclusion what's the big ones now that are really really huge fireworks now believe me i completely agree with you i completely agree with you the worst thing we could have done with both that back then but what do we do we put it to a vote right and people voted it back again well and generally we're most most of us are reactive on a friday night at eleven o'clock at night because we're dealing with other complaints so by the time we get to the area we'll stay in or around the corner we don't hear anything so as we leave what happens the more go back up and then it happens so that we come back and one of the people do that sort of off the ground side to tell you that it goes over and over and over and constantly we constantly get people that call and say near the fourth of july on complaints about fireworks again i can't imagine what it's like to try to get a newborn sleep with your neighbor line off a mortar next to you  leave that could be the way that it works and remember that we are unionized so a lot of the guys look somewhat pick up a stink about it so our chief said basically he's like as long as you guys working forty hours if you need to go to certain events at night or in the morning you know greet me we will do all the activities that we normally an officer would be able to do we do get involved so that's really really good for us and we're going to forty hours gena turns and about fifty by the end of the week and you got to no one is going to say when and say listen i can't come out of this but generally we do our best and if you have any events that you want officers to come up to by all means call me or if there's any special programs we're very accommodating we work well with  from city maybe not even the city but if they want the kids to come in to that apartment or if they have a person that's interested in the police work give me a call and we'll get them out of the department and talk to him because you never know the person that comes it's kind of the way that i grew with you and in our directives for events it's always mentioned in there that you're not supposed to be together unless it's a specific detail that you are supposed to be together and that you're supposed to be interacting with the public but what we feel more comfortable with a lot of times exactly what we're trying to do the public do that or more can talk to us i had a gentleman not too long ago that came up and asked if you could sit down and have coffee with me another that's absolutely no idea who this guy was and he sat down and we had a great conversation some officers might not like that as much but i'm not saying don't do it and that's an all volunteer group and led to brought that up because we're actually looking for people for that too and if you come to our website page or enough for god to double down p v dot com well less there than we're looking for in victim services one of those and these people are very very very important to us if there's a major scene a fatal accident a death in unintended death or a tragic event a lot of times we don't have the appropriate people to deal with the emotional stresses that those people are going through so what we do is we call the conservative people and they're trained they go through classes and schooling they can get you into contact with a medical examiner if you need to they can tell you how long it may take they have access to your homes resources that maybe if you're not financially capable of having they can help you with that really pleasant now so these these people can come in and give you all the resources never actually stay with you and make sure that any questions you have are taken care of until you're satisfied and they've got now will have it on a bike at sixteen and the last thirty one and her family is off from a different country well that was the second one we have another one of thirty second we really didn't do that and again in social media nowadays folks most of the time the stuff gets to the family before we can get to it because people are driving by in there like this happen and then this is what you know the bike and i saw this in the next you know a family calling us and not believe me giving you know the notification over the phone is not pleasant ok because they have questions so we try to get there soon as we can in the victim services people will actually go to the homes of we can and they'll do the notifications and they'll give them the information from the local third mattson he's got the details if you want to know them and they're on call twenty four hours a day but we have i think twelve of them right now for the city hall or fourteen and again these are people that just feel a need to give back to the city volunteer and to do something they feel support and what better way to foster that than to help them along the walls you know and then you know that they don't get paid but generally or anyone christmas party they may or may not get a check a little bit of something to help them out so i mean we try to do what we can and help money if anybody's interested please go to the website and fill out the application i'm sorry back to this so i took this position a little or four years ago and it's a five and a half to six year assignment to read by came into it was kind of when the issues nationwide  know that i want to every one of you in the audience and i thought you would have something else that maybe you thought that we should have a break how many people wrote how was the most to me on the street and say hi and talk to me ok up now we had an ordinance for years and it's actually still on the books that says you're not allowed to carry a weapon out in public that's visible to the public and for years you couldn't do that over the past five and six years there's always been a federal law that says you have a right to compare what trumps local state law the federal government and you can go on you tube if you want to see all kinds of open carry encounters with law enforcement you want to walk down a street you could do that now if you didn't know that which most of you didn't know what would you do all of a week and when this first started we would hear a man with a gun walking down the street you know he's up to no good right so generally you go there you end up doing what you're trained to do you know given verbal commands figure out what's going on and then that resulted in a lot of lawsuits for a lot of cities and that that in turn has come full circle with training at least for us so when we get a phone call of a man with a gun slung over his shoulder the first thing that we think of now is he's probably exercising his well right second amendment right he's just walking in not touching you know not manipulating anyway that's perfectly legal now if he's holding that gun and moving it around that's completely different ok you can't you can't do that so that would be a violation now becomes so say that same man with the eighty forty seven walked into arby's where you're eating dinner with your family you think that's legal that leads into my next comment on that too if there's a sign that says firearms are prohibited it's private property so they can tell those people to so you can kind of see some of the split second decisions that we may have to make on the road and i really believe that allows a lot of lawsuits result out of failure to train and failure supervise and some of the issues you see are with departments that are fairly large in uppers of twenty five to thirty thousand about the chicago p d there are about twelve thousand could you imagine the task of trying to train those guys on a new law when it comes out and believe new laws chang day every day we've had a lot of meetings at the city you know talking about the exact same concern that you brought up and i can tell you that from the time i started in ninety seven to now i would say it's quite difficult if not more homeless population and homelessness has been around since the beginning right is it illegal to be homeless now it's not so what we do is we run into problems where some people call and say hey there's a guy sleeping on the everybody kind of thinks i have some people walk to the side of the street to get away is that against a lot of panhandle and this just came up a couple years ago to it was completely revamped some people criminal and they need that's what they like they like to live their own way they don't like heavy roles they don't like to be told anything and that's human will and other cities if you go to the parks in a major city what do you do you see a ton of people sleeping us where they're living now but one thing that we do have going for us in michigan is what's occurring right outside or now so you will see in the wintertime that most of the people that we have to sit in the league but the thing is with a home with a home of population each one of those guys is a person like i am so any time i run into one of those one of the one of the people again i treat them the same way i want to be treated again is  are do we try to absolutely you would not believe the stories these guys have and ladies something in their life happened and i've i've talked to c e o s of companies and i don't believe it's i actually again do we have a training academy for homeless people it comes down to human nature and in respect how did you go recently i was with the city at the city hall and we had active s training in the building we had to now start talking about things that none of us want to talk about locking doors that we didn't want to have to lock but is that coming up more and more for you and for companies and organizations absolutely over the past ten years i mean i think we all watch the news unfortunately but these events are occurring more frequently and there's so many of them that we forget about a lot of the ones that have happened and if anybody here is in a church or a business that wants training out of i do that also and it's all federally funded training so the stuff that i'm teaching you here and how it is the same stuff as being teaching taught in l a being taught in new york because they realize that most of these things are done with within two minutes and thirty seconds and we're not on scene in two months thirty seconds so we give just good ideas that are going to have what you can do to keep yourself safe and i think for us to to not provide that and just say oh it's not going to happen here we're already behind the ball because you never know where it can happen in a lot of these things happen in cities the size not many i mean obviously las vegas just did miami and then there was one in san bernardino or pry the top three i can remember in virginia tech in the past six years in newtown connecticut was ever heard in newtown connecticut before the elementary school exactly i can tell you that our children are trained in this better than we are they do lockdowns four times a year what are they taught at schools and ever talk to their kids about what their top did you know what to do anything we had people that are just didn't like the police and for some reason or another and had negative experience with us i mean happens i've had that experience of officers too and they really wanted to educate themselves and figure out what really was going on so really encourage anybody do the fills up pretty quick but you can you can register online coming at the end of the three months you get to ride for six six hours i think it is with the with an officer we had that probably the most fulfilling program that we run to deal with the younger people like that and to expose them to police we're going to there's a lot more than they really think now attendances mandatory hundred percent attend going to provide transportation but a lot of times what happens in the morning three or four can make it remarkable that against them so a lot of times they're i'll bring in the class and then what do you do when we get them in a class it's not just law it's not just oh this is the cool stuff you get to use if it's cool to you we really really work on the basics of mentoring the kids and not seeing us as a imposing authority figure and we work on things like manners and i think it's kind of important please and thank you hard work and what it'll get you and we do a lot of that with some physical training it's not anything crazy but to get something to run fifty yar end of the week it's all positive reinforcement nobody puts anybody down obviously by the end of the three weeks some of these kids are one of our summer top kids in the class and then we see these kids for the next five six ten years office of the kids you know twenty twenty five years old come up to the officers on a company and then on first name you know you remember me oh yeah so it does it does foster that relationship and it does really really build it and i think it is important for next generation can we reach every every student in the school room and not we can this year is our biggest class and if we have forty two kids so we actually had three officers that were dedicated to the program and we even had some special needs kids that were brought in now when they told me about it i was obviously they're like hey what do you think about this and a lot of the parents are well aware that we don't have the specialized training and you know depending on the severity of  g keep going and we've also started a mentoring program and i want to elementary schools in jefferson elementary one of our officers kind of realize that there is a need that maybe wasn't being met outside of school so he started the start a group about someone more at risk youth or possibly there and speak about their experiences you know there was a couple kids that would even talk to us and look at us because they had that experience of when they were small and by the end of the program they don't see us businesses here will open the doors up for an hour and a half for a free cup of coffee and we'll have all our officers there to talk about anything like we're talking about tonight there's no agendas there's no set formula if you want to come in and talk about the super bowl game that happened last night come on and get  mind blowing isn't it so i also example that but essentially what it is is for any traffic offense that wasn't obviously a misdemeanor or something that was in danger and other people see you mike i know this because everything relationship with that person you know having a bad day already and it says that you can choose the donate the value or the the amount to find that you would have paid to a charity or take a family off or dinner or reach out to a somebody that you think is in need and spend that money on right and we try to alleviate that as best we can now that if it's an obvious issue where there's you know drugs or alcohol or you know some of the situation going on in the car we will take the appropriate action you know if we need to and then around the holidays and offer the bodies this has seen us but we partnered with local businesses with some quality carwash and i try to reach out some of the national chains but trying to reach out to the you know to their people and say hey we you contribute to this you do you just don't get a response from number one or it's so time consuming it's just you can't you can't make it work self again i'll show you video on some of the stuff coming up here but technically not a term but that's what everybody kind of you know associates with you know us taking the kids out shopping what we took out a little step farther and we reached out some of the organizations in the city and we said listen you know it's all nice to  the school system who knows these kids every day when they come to school principals and they can tell us obviously what family probably is a need more than another family maybe the child doesn't come to school clean maybe there's you know he's hungry when it comes to school so we reached out to the principals and they really really helped us with that a lot of principals come along with us on these excursions and this year we were given a grant  that i'd apply for through meyerson and they're great to work with and bill to check oh he's the head guy at meyers and sixteenth street great guy too he donated five thousand dollars to us and we split that up between sixteen families and we gave each family three hundred dollars we didn't tell him what to spend it on we just said you have three hundred dollars to spend which innate and you would not believe i thought that it would just keep going for you know all that in this giving you know my thinking that maybe he didn't buy all toys had no idea most of these families were buying food clothes and essential that they needed and then the look left over they would let the kids go and maybe they knew what they wanted so we would take the kids into another and they're like why is there a policeman at the counter and again we tell it like listen we're part of the big b they're willing to fund your coffee today you know and i had two or three people that were from out of how an area that couldn't believe what we be able to convince somebody that will open up in their mind to do things that they don't really want to do and how does that say that they don't have the best interpersonal skills they don't share the same beliefs obviously we do have you know people like that does that make them bad enough they just police a different way it's not our philosophy people do we try and we continue to try obviously we will and i'm glad you brought it up because the tough questions like that and that was a really hard but in reality what is what what who are we really trying to reach and i think in the schools and the youngsters is where my i guess my passion is because you know if some of these live in a certain situation for twenty thirty years are we going to be able to change them maybe probably not will but if they have another encounter with an officer like one of the ones that i have maybe that would make a road guy's job a little easier down the road you know lot and then the final one is operation poor patrol which we started this past summer we're one of only four departments in the nation that's doing this right now and again this is targeting younger kids and it's even kind of come to fall because what have the parents come up to the truck to with their kids and then we can get the interaction with the parents if you give anything away for free especially the kids you know they'll come in i can tell you that this summer we give over ten thousand ice cream treats away and i had to turn people away because i just i was burning my guys out as we couldn't come we couldn't keep up in this again do you have the money to pay for all this and we did we did doing and then there's an actually a department on the side that started one again this summer and who would have thought that a policeman would be driving a truck around getting ice cream out nobody thought that we're trying and i hope it works i'm not going to say it's it's you know like curing all the you know the problems of society but these are these are the things i think are very important just move along your system time this is our grid take it give away this is exactly what it read to know everything but how many people think that we can search a car if we have probable cause when somebody tells us that we can't get into that car if i say sir can i search your car and he says no illegal activities occurring in the car so just i mean that marijuana is basically legalized now anyway but they didn't used to be in you're not supposed to smoke in your car in the general public so sample you already know what the smoke is just coming out of the windows i don't see anything but i could definitely tell there's been some drug use going on the vehicle i always ask and kind of search your car and some people say you know i got a bag or you know this is an ok more traffic ticket or whatever but if he sa what road are we going down right now probably not a good one because they literally think that they can denies consent and now they can and certain circumstance so this pamphlet kind of covers everything as if you have an issue on the road where you don't think that we may have the probably cost don't take it up with us later or in court ok and if there was a violation of policy or law after that it will be taken care of but a lot of times you see overzealous officers and you can look on own it's been brought up we have video cameras in all of our cars and again i talk to you i talked about this on video cameras are they great yes i have no qualms if they want to give me about a camera where all the time i have no can see things that are much more critiquing slower rate i'm not making excuses for anybody that's ever had you know a problem or hasn't been videotaped or they felt that maybe there's a dishonesty you know what i'm saying is that i welcome the cost in the management of doing it is another want to know what human nature right so you can for that video even though you have nothing to do for humans freedom of information act for that video with having no standing in that case whatsoever they want to know what happened and then you can in turn see everything that happened inside your neighbor's house everything that was said now a word charged to redacting information so can you imagine doing that video and then having to hire somebody to redact faces maybe there's a minor child in there it's it's he tried to shake his hand at the end and the officer said i'm i'm really ok i've done everything i need to do here now do you think that upset the man that he was using and yet it so me being a sergeant i try to leave that i should think when he comes down to the station let's file a complaint and i said it's all video checks video i said i'm not you know i don't need to say anything else and the actions were not appropriate on the video so i mean stuff like that and in the other hand if you think you were treated wro ok everybody has biases already and what it doesn't go through psychologically how those biases may be on a you know subconsciously affect your decisions and makes you aware of certain things like that there's implicit or explicit implicit the cutting edge in this and i think that sums it up on there kind of if we get to that mentality of constantly treating people the way that so consciously we think that you don't need it should be treated what we do we actually act on it so we brought it to the forefront rather than waiting for it to come to us and i really credit the chief in our staff with recognizing that bringing the training in the service arden's had extra training on it and then the officers had to think it was six hours on and it's actually a pretty good program that was brought to us by some citizens they actually just showed up wanted to talk about a safe we doing for the l g b t q community and what do we tell them would she works for detroit p d and she's actually l g b t q liaison officer in that city and it just brought out things that maybe her certain people weren't comfortable talking about but how do you refer to somebody that's transgender how do you search somebody that's transgender and we explained them our policies and it's really gender neutral and they had no idea and then once you open up a dialogue we realize listen a lot of our officers have never wanted to know or want talk about it because they don't feel comfortable about it and then he came in and she was great it was a five hour training and it just really the first step is opening up your mind and maybe you don't agree with it on some level or another but again you treat people the way you want to be treated regardless and we as officers have to realize that and so that's fostered a bunch of relationships that are still ongoing today and it was it was great caring and then real quick what can you do is a society to help us obviously if we don't have your help we can't do our job if you see something say something even if you don't think it's important there's not emergency number you can call and you can tell th listen i don't know if you need to know this but i want to give the information or i didn't want i don't want the option of calling back but this is what i saw i've had people wake up call and will be chasing somebody and they see somebody jumping fences through happened what do i do look like call the police back so don't be afraid if you see something say something and if you know that house or if you have a question whether their phone numbers are available i can give you other contact information leave an e mail mobilize mail and i'll get back to jenna the next day they work and again this is just a tip of the iceberg presentation there's my contact information i don't bring cards with me because i generally like my car door just