包括美国驻华使团的人员和他们的家属在内的海外美国公民的安全与保障是美国最高等级的优先事项。
 
铭记这一优先事项，鉴于新冠病例激增以及中华人民共和国应对措施带来的相关限制的影响，美国国务院于2022年4月8日批准了非紧急美国政府雇员以及紧急和非紧急美国政府雇员的家属从美国驻上海总领事馆领区自愿撤离。
 
伯恩斯大使以及国务院和使团的其他官员已直接向中华人民共和国官员提出了我们对疫情和中华人民共和国管控措施的关切，我们也已将自愿撤离的决定通知了他们。
 
根据美国国务院2022年4月8日的旅行警告，由于当地法律的任意执行以及新冠疫情相关的限制，美国公民被要求重新考虑前往中华人民共和国的旅行。此外，由于新冠疫情相关的限制，其中包括父母与孩子分离的风险，美国公民不应前往中华人民共和国的香港特别行政区、吉林省和上海市。
 
我们正在向中国各地的美国公民群体提供支持。受当地新冠疫情管控措施影响，上海的领事处目前对公众关闭，将在获准后尽快对公众开放。不过，领事馆的工作人员仍每天24小时在值，为美国公民提供紧急服务。 他们还获得美国驻华大使馆成立的一个团队的补充性支持.
 
随着情况的发展，使团已向美国公民发出多条信息。为收到这些信息，强烈建议美国公民在https://step.state.gov/注册“智行者登记计划”。美国公民还应当访问美国国务院中国国别信息网站获取最新的旅行状况信息。
 
如遇紧急情况，请拨打+(86)(10) 8531-4000，联系所在地区大使馆或总领事馆。还可以在https://china.usembassy-china.org.cn/contact/网站或者发送邮件到以下邮箱获取更多信息：
 
美国驻华大使馆：BeijingACS@state.gov
美国驻广州总领事馆：GuangzhouACS@state.gov
美国驻上海总领事馆：ShanghaiACS@state.gov
美国驻沈阳总领事馆：ShenyangACS@state.gov
美国驻武汉总领事馆：WuhanACS@state.gov

The United States has no higher priority than the safety and security of U.S. citizens overseas, including Mission China’s personnel and their families.  
With this priority in mind, the Department of State, on April 8, 2022, allowed for the voluntary departure of non-emergency U.S. government employees, and family members of emergency and non-emergency U.S. government employees, from the Consulate General Shanghai consular district due to a surge in COVID-19 cases and the impact of restrictions related to the response of the People’s Republic of China (PRC).
Ambassador Burns and other Department and Mission officials have raised our concerns regarding the outbreak and the PRC’s control measures directly with PRC officials, and we have informed them about the voluntary departure decision.
Per the Department of State’s April 8, 2022, Travel Advisory, American citizens are asked to reconsider travel to the PRC due to arbitrary enforcement of local laws and COVID-19-related restrictions.  Additionally, American citizens should not travel to the PRC’s Hong Kong Special Administrative Region, Jilin province, and Shanghai municipality due to COVID-19-related restrictions, including the risk of parents and children being separated.  
We are providing support to our U.S. citizen community throughout China.  The Consular Section in Shanghai is currently closed to the public due to local COVID control measures and will open to the public as soon as permitted.  However, Consulate staff remain on duty 24 hours per day, providing emergency services to U.S. citizens.  They are receiving supplemental support from a team that has been set up at the U.S. Embassy in Beijing. 
The Mission has sent multiple messages to U.S. citizens as the situation has developed.  In order to receive these messages, Americans are strongly encouraged to enroll in STEP at http://step.state.gov.  Americans should also visit the Department of State’s China Country Information website for the latest regarding travel conditions.
In case of emergency, please reach out to the Embassy or Consulate General for your area by calling +(86)(10) 8531-4000.  Further information can also be found at https://china.usembassy-china.org.cn/contact/ and emailing:
Embassy Beijing:  BeijingACS@state.gov
Consulate General Guangzhou:  GuangzhouACS@state.gov
Consulate General Shanghai:  ShanghaiACS@state.gov
Consulate General Shenyang:  ShenyangACS@state.gov
Consulate General Wuhan:  WuhanACS@state.gov