Position: PMO Lead
Company: DEPLABS
Experience required: 3y
English level: fluent

Required skills

— Bachelor’s degree or equivalent in project management/software development environment, along with a minimum of three years’ experience in a related role(s) required.
— Excellent verbal and communication skills required. Active listening skills are strongly desired.
— English at C1-C2 (Advanced — Proficient) level minimum is required.
— Passionate about delivering excellence in customer service within a team environment.
— Quick learner, self-starter, and ability to work well autonomously and with others.
— PMP certification is a strong plus.
— Ability to capture and analyze workflows and data related to process improvements and projects.
— Knowledge of SDLC processes and methodologies (Waterfall, Agile, Iterative/Hybrid).
— Project Portfolio Management Systems related experience (Jira/Tempo/Confluence); Other software applications: MS Office, Google Workspace, Lucidchart, Smartsheet.

We offer

•  Market-level compensation for your professional services.
• Start-up flexible and vibrant office environment within the core team of DEPLABS personnel at our newly
established office in Kyiv, Ukraine.
• Professional certifications and eCommerce technologies training program.

Responsibilities

— Provide Administrative and Oversight Support to the PMO organization.
— Provide PMO Reporting and Compliance across active projects. (e.g. healthy sprint burn down, escaped defect ratio, planned to done ratio)
— Monitor and maintain the data integrity and quality within Jira/Tempo/Confluence.
— Create custom workflows, forms, queries, reports, dashboards, user access, and other essential sets up for managing Jira/Tempo/Confluence.
— Support the creation and maintenance of key project artifacts Jira/Confluence, Smartsheet, and Google / MSFT tools.
— Conduct PMO new hire training and create/maintain job aids to support cross-functional teams.
— Identify and recommend PMO processes and tools to streamline, automate, or improve existing PMO processes and tools.
— Effectively communicate relevant software enhancements or process changes.
— Establish and document processes and conduct testing of new systems/applications.
— Ensure that all PMO processes, document templates, and tools are maintained and refreshed on a regular basis.
— Understand usage of Project Management tools across the company in order to improve and optimize their use.
— Evaluate and establish continuous improvement efforts and foster a work ethic of accountability.
— Perform other duties as needed.

Project description

DEPLABS is a private California-based eCommerce solutions provider servicing enterprise-level retailers, manufacturers, distributors, and brands since 2004. We are pioneers in eCommerce technology and innovation, and we work with leading technology vendors including KIBO, Salesforce Commerce Cloud (Demandware), Netsuite, Magento, and others. Among our clients are Johnson & Johnson, Enesco, Mars, M&M’s, Mizuno, Gold’s Gym, and numerous other global and regional leaders in their respective industry verticals.
As we are growing across our service practices that include digital strategy, digital marketing, eCommerce technology, systems integration, we have a number of positions open in our newly established development center in Ukraine. We are looking for talented and motivated individuals to join our global team and be part of exciting evolution and innovation at DEPLABS. You will be servicing famous multinational brands and organizations, building and supporting world-class eCommerce solutions, and stay at the forefront of technology and business.