Position: Fraud Subject Matter Expert
Company: Infopulse
Experience required: 5y
English level: upper

Infopulse welcomes a talented** Fraud Subject Matter Expert**, a professional who will join a new project within a Telecom Team for our respectful client BICS remotely.

As a Subject Matter Expert you will be leading a small team which is responsible for BICS Fraud platform.

You will act as Subject Matter Expert (SME) for this platform and manage the relation between the team and the different vendors, customers and BICS TCS teams. You will do the parametrisation and configuration of the Fraud Management Platform and will investigate the different issues we encounter on the platform to identify the root cause. You will follow up from incident till the problem resolving on the product/feature. As SME you perform data analysis of the system and understand the relation with the other BICS platforms. You translate the business requests into a functional and technical design. Perform quality assurance checks on in-house developed components to enrich the Fraud Management platform. Supervise and validate new software version implemented by vendor.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe!

- Grow your expertise through interacting with A-level mobile carriers from all over the world;
- Get your hands on the vast network with on land, underwater, and space points of presence;
- Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth.

Infopulse-BICS team has been growing since 2010… and we are looking forward to grow with you!

**Qualifications**
Platform operations on Linux and general network concepts (system, storage, network concepts need to be a basic skillset)
Practical experience in performance tuning and scalability
You will be part of a guard duty schedule for 24/7 platform support together with the team
You will lead a small Fraud Operation team within BICS Your Profile
Strong analysis skill to capture/understand the business requirements delivered by BICS (international carrier service business)
You are passionate about IT and able to think out of the box
Experience with an agile way of working
Good interpersonal and communication skills are mandatory
Fluent English is mandatory
**Will be an advantage**
Experience with scripting or programming languages
Experience with big volumes of data
Experience in telecom sector
Experience in any of the following domains:
People Management
Vendor Management
Incident & Problem Management