Position: Project & Account Manager
Company: Don't Panic Recruitment
Experience required: 2y
English level: fluent

Who 8allocate is?

Fast-growing company — we are no longer a start-up, but still, have a “family” relationship.

The flexibility of processes/ interactions/communications — decisions are made quickly

Cultural diversity

We have 65% out staff, not outsourcing projects, which means that you can work with the customer’s product directly and on a long-term basis (from 1-2 years and more)

Covering the industry from commercial aviation to fintech (different technologies, different products — no stagnation in development)

8allocate is a provider of end-to-end custom software development solutions to companies all over the globe, from North America to Israel.

Headquartered in Estonia, we run offshore R&D centers in Kyiv and Lviv. Our team is 50% remote and distributed. However, we still keep the offices open so people who need them can use them freely.

What responsibilities & tasks will wait for you?
- Participation in pre-sales, client engagement, and onboarding.
- Client relationship building and improvement
- Coordinating of subcontractors/partners and other PM’s
- Developing relationship with dedicated teams, the time-to-time business analysis of their deliverables, and workshops to improve QoS
- End-to-end delivery of multiple projects: which includes communication with the customer and stakeholders, project estimations, and management of project teams
- Engaged in client’s discussion regarding the project scope and timelines
- Implementing SDLC/PM practices, taking ownership of project outcomes
- Client satisfaction feedback gathering and sharing
- Account growth and development
- Manage corrective actions and risks
- Manage escalated issues for resolution
- Perform delivery assurance
- Review Monthly Forecasts and Plans with your account

You will fit if you have:
- Previous experience in Project/account/program management (combo ideally)
- Ability to manage several teams in parallel and deliver multiple projects, identifying the needs of customers and helping developers to drill where they need to.
- Knowledge/understanding of SDLC, PMBOK, Scrum Guide
- Strong communication & negotiation skills
- Client-management & relationship management skills
- Ability to transform projects according to Agile processes and standards
- Experience in proposal preparation and presentation
- Risks, issues and scope management
- Advanced level of English

Bonus points for:
- Technical and/or Business analysis background: the ability to be engaged in technical discussions with the client, project team and management.

Soft skills:
- The highest level of accountability and responsibility;
- Strong analytical and problem-solving skills;
- Critical and system thinking;
- Great communication, listening, questioning skills;
- High level of self-organization, attention to details;
- Excellent interpersonal skills.

With whom you would interact?

In direct subordination of CEO & COO.

Direct subordinates and further may appear together with the growth of the projects.

Work in conjunction with contractors and developers, frequent communication with partners and subcontractors.

Why choose us?
- Fast-growing company - we are no longer a start-up, but still, have a "family" relationship.
- The flexibility of processes/ interactions/communications - decisions are made quickly
- Covering the industry from commercial aviation to fintech (different technologies, different products - no stagnation in development)

Benefits from 8allocate:
- Possibility to work remotely & in the office
- We have a social compensation policy
- Books, training, and courses within your professional development compensation
- Table football in the office will make your break funnier
- Sport compensation

Work Schedule and location

Flexible, 40h/w. The general schedule is 10 to 19.