Position: Technical Support with DevOps experience
Company: Make it in Ukraine
Experience required: 2y
English level: upper

Responsibilities and Duties:
-Technical design
-Perform monitoring/alerting readiness assessments
-Complete work backlogs and projects
-Ongoing development and improvement of our offering(s) focused on customer site availability and platform incident response, reports as needed
-Participate in new client kickoff meetings
-Provide daily client update reports

Requirements:
-Professional level of English Fluency
-A minimum of two years of support in a related field
-Team communication through these channels (Phone, Video, Chat, Email, Tickets - Jira)
-Expertise with at least one Alert Management tool (PagerDuty, OpsGenie, Alerts, VictorOps)
-Expert with monitoring tools such as Cloudwatch, Nagios, MRTG, Zabbix, SolarWinds, WhatsUp
-Intermediate level or higher-level experience Linux Systems Administration Fundamentals
-Minimum experience managing Cloud infrastructure in AWS.
-Minimum experience in the fundamentals of containers and Docker
-Intermediate or higher knowledge level of remote systems management using OpenSSH
-Strong understanding of Linux logging subsystems
-Troubleshooting and managing Linux services (Intermediate)
-Understanding of DNS fundamentals
-Experience working with wiki-based or Markdown-based documentation tools (Intermediate)