Position: Junior/Middle Billing manager
Company: Knowledge Gate
Experience required: 1y
English level: upper

We look for a Junior/Middle Billing manager to the Billing Team. You will be involved in improving an approval rate of transactions, chargeback rate, refund rate, preparing the requires reports.  If you have desire to get more knowledge about online payment processing & ready to learn, work hard and get results, welcome to our team! 

Required Skills 
* Analytical mindset 
* English: Intermediate or Upper Intermediate.
* Perfect knowledge of Excel and Basic SQL knowledge 
* Attention to Details, Deadlines, Being organized and responsible 
* Understanding of online payments processing in e-commerce business 
* Experience with Tableau is a plus

Responsibilities: 
* Working on improving the approval rate following the established procedures
* Preparing the required reports (Tableau and Excel) 
* Set-up & process the needed adjustments in the Billing system (CRM)
* Issue refunds
* Keep correspondence with Payment service providers when required  
* Address questions to other third-party counterparts when required*