Position: Microsoft Dynamics (CRM) Administrator
Company: SPD-Ukraine
Experience required: 1y
English level: intermediate

**Scope of your responsibilities:**
- Responsible for executing the day-to-day configuration, administration, support, maintenance, and improvement of the CRM platform.
- Works closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes.

**Required qualifications:**
- 1+ year(s): experience in MS Dynamics CRM development or administration role.
- Strong technical understanding of MS Dynamics, including an understanding of key CRM functional areas
- Experience managing projects and expectations across multiple departments; experience with global teams preferred.
- Exceptional interpersonal and communication skills; ability to communicate, influence and collaborate with stakeholders.
- Critical (reasoning through logic, analysis, interpretation, etc.) and creative (reasoning through metaphor and analogy, curiosity, imagination, etc.) thinking skills.
- Detail-oriented, strong analytical and problem-solving skills to drive strategy and results.
- English - Intermediate+

**What we offer for that:**

Conditions and Space
You’ll have 20 paid holidays. Get sick? Stay home and get better — sick leavers are paid. Flexible working hours. Work remote or at the office (Kyiv, Cherkasy). You’ll be free to adjust your working space — choose a type of chair and model of laptop (depending on the project).

Clients and Projects
You’ll be engaged in the creation of products granted SIIA CODIE and GeekWire awards. Our clients are startups and companies with strong investments and innovative ideas. You’re free to change a project — internal rotation is available.

Learning and development
Online corporate library, soft skills training, internal educational events are available for you. Our Career Advisor helps you with a Personal Development Plan. SPD-Ukraine covers your expenses on conferences, certifications, etc. Plus, free English classes with native speakers.

Sport and Health
You’ll get compensation for sports activities. If you take COVID testing, SPD-Ukraine covers your expenses. Medical insurance is also available. You’ll be able to get online support from psychologists and mentors provided by a third-party service.

Fun and Activities
You’ll enjoy two big company events (SPD Summer Party and SPD Winter Awards). Every month you’ll be able to have team-building activities. Presents are waiting for you for big life events (marriage, childbirth) and nice presents just for fun.

**About Project:**
Our client is Sharjah’s new iconic cultural hub.
It was commissioned in honor of the Sharjah World Book Capital 2019 title by UNESCO and is the living legacy of the promises made then, namely to continue to promote reading and ease access to knowledge to all members of society and in doing so, become a progressive society that are the catalysts of harmonious coexistence.

Our client promotes reading and eases access to knowledge by redefining the concept of a library and cultural center and pushing to the future. Making it more than just a home for books. A home for ideas to be created and exchanged between people and cultures. A home for the young and old, the amateur and professional, the inspired and inspiring. A home where education and entertainment are not exclusive to each other.

**Few words about SPD-Ukraine:**
At SPD-Ukraine, great people create great software. Our story started in 2006 with a couple of very motivated people and a small apartment. Those were the right people at the right place.
Now the team of 500+ cool specialists continues to write our story. Located in Ukraine (Kyiv, Cherkasy), we create products used by people all over the world. 

Does this sound like the kind of place you want to work at? We look forward to hearing ’hi’ from you :)