Position: Business Analyst
Company: Indigo Tech recruitment
Experience required: 2y
English level: fluent

Company offer:
-20 days annual leave + public holidays, p.a
Up to 10 days paid sick leave, p.a
-Medical insurance (after six months at the Company)
-Trainings,  conferences and English classes to  help you make progress in your career
-Necessary equipment  (laptops, headphone) 
-Gifts for birthdays, professional holidays (Developer's day, QA's day, etc.)
-Team events (Pizza party, NY, summer party, Team Lunch)
-Office near metro (150 steps)

Role & Responsibilities:
-Work with the Customer Success team to understand and investigate feedback from customers and thereafter recommend improvements.
-Work with internal and external stakeholders to gather business requirements, make recommendations, outline problems, opportunities and write detailed business solutions in a form of use case and user story.
-Own and facilitate requirements lifecycle sessions: feasibility, exploration, engineering, deployment.
-Conduct research to determine if solutions to the business requirements currently exist within the business and/or market, and if not, whether new solutions are feasible.
-Manage requirements backlog and facilitate prioritisation sessions.
-Communicate business priorities to the Product team to drive effective solutions, and act as the liaison between other departments and the Product team.
-Articulate to the Product team the vision of what the business needs and work with the Head of Product to ensure what is delivered meets those needs.
-Create effective user journeys, stories, and process flows to the Product development team working in an agile manner.
-Effectively support the Product delivery team through changes in objectives and the re-prioritisation of requirements.
-Maintenance of JIRA to ensure accuracy and transparency of current pipeline
-Define the scope or describing the requirements in detail for correct implementation.
-Get the necessary approval on requirements from the Product Manager & discuss those with the technical teams for implementing these requirements.
-Track changes required in the project and perform analytics and reporting of key metrics as and when needed.
 
 

Skills and Experience
Must have:
-Strong 2+ years of commercial experience
-Experience working with APIs
-Excellent English (written/spoken), including technical language
-Experience in Fintech/Paytech
-Understanding of payments concepts including
PCI Compliance
=Gateways and alternative payment methods