Position: Project Manager
Company: TimelyCode
Experience required: 2y
English level: upper

IT IS IMPORTANT! The client is from America, so the work schedule is from 4 pm to midnight. English is upper or higher !!! (verbal and written communication abilities)

Role Overview
We are looking for an Engagement Manager to build positive relationships with clients during projects. You’ll be the assigned clients’ first point of contact, ensuring that our customers remain satisfied with our services.

Responsibilities
Foster positive relationships with our customers as their primary point of contact
Help clients implement services and plan projects effectively
Ensure that contract terms and conditions are met
Identify upselling and cross-selling opportunities
Address customer issues with speed and efficiency
Work with sales teams to generate new business
Prepare reports on project performance


Requirements
Experience as an Engagement Manager (ideally)
Project management experience
Background in sales and customer service is a plus
Strong organizational and multitasking skills
Customer-oriented approach
Sharp business acumen
Problem-solving aptitude
BS/BA in Business or similar field