Position: Account Manager
Company: ElifTech
Experience required: 1y
English level: upper

Are you passionate about communication and building business relationships? Well, you have a great opportunity to become a key player in a fast-growing IT outsourcing company by handling most processes directly with the company's customers. As our account management department is growing, you can become a part of it and implement new practices in account management activities.

Responsibilities:
-build strong long-term relationships with existing customers/partners
-maintain relationships with customers and partners to meet all the business needs
-provide timely, professional support via online conference calls, email, or other channels
-provide regular updates, daily plans, and requested reports to the CEO
-manage and keep track of all the legal, financial, and other agreements with ElifTech’s clients
-upsell new services to the existing ElifTech clients and cross-sell complementary services
-develop and execute account management strategies for ElifTech’s accounts
-provide support in identifying and implementing account management practices

Requirements:
-proven account management or another relevant experience in IT outsource/product company (PM, BDM, Sales Manager) - must have
-understanding of website development, marketing, measurement and analytics, content management, digital marketing, and Internet technology
-fluent English (both spoken and written)
-strong analytical and problem-solving skills
-multitasking skills
-a desire to learn and progress
-proven ability to manage multiple projects at a time while paying strict attention to details
-natural relationship builder with integrity, reliability and maturity

Soft Skills:
-excellent listening, negotiation and presentation skills
-excellent verbal and written communication skills
-self-motivated and able to thrive in a results-driven environment

What you’ll get:
- flat hierarchies and short decision paths, openness to new ideas
- participation in foreign, professional events
- flexible working schedule
- reimbursement for professional certification
- annual paid vacation — 18 working days
- paid sick leave — 10 working days
- English classes
- remote office — yearly (youtu.be/-8IaMLfwBkA)
- IT club card — applicable for Lviv region
- sport classes compensation
- comfortable office locations or remote work