Position: Quality Engineer
Company: Miratech
Experience required: 2y
English level: upper

We are looking for a Quality Engineer to join our team, and help us work on solutions and implementing technologies that will improve user experience.

**Responsibilities:**

- Comprehensive Test Case Formulation: Develop detailed test cases covering a wide range of scenarios for thorough testing coverage.
- Precise Testing Execution: Execute testing protocols meticulously, adhering to established standards and methodologies to ensure accurate assessment of system functionality.
- Documentation Review and Enhancement: Review and enhance documentation to accurately reflect evolving project requirements and testing procedures.
- Detailed Testing Report Compilation: Compile comprehensive testing reports, summarizing testing outcomes, detected anomalies, and key observations.
- Defect Analysis: Analyze and classify identified defects to identify patterns, root causes, and potential impacts.
- Systematic Test Plan Creation: Create systematic test plans outlining objectives, scope, methodologies, and schedules for effective guidance.
- Requirements Evaluation: Evaluate testing against project requirements to verify system functionality alignment.
- Configuration Management: Enforce rigorous configuration management practices for consistent testing environments and reliable results.

**Qualifications:**

- At least 2 to 3 years of relevant experience
- Professional experience working in all phases of the Software Development life cycle in an Agile Environment
- Functional test case and Test data preparation
- Attention to detail, strong work ethic, and result orientation
- Excellent communication skills with the ability to work independently and as part of a team
- Proven experience identifying and managing risks
- Flexibility to support and manage multiple projects/deadlines simultaneously
- Ability to occasionally work evening and weekend hours as required to support system deployments
- English- upper-intermediate

Nice to have:

- Experience in testing IVR, Genesys Admin, NICE, and Telephony applications in compulsory
- Experience in IVR Testing Tools CYARA Velocity, CYARA Virtual Agent, and CYARA Cruncher
- Experience in call routing and skill-based testing
- Experience with Splunk queries and log validations