Position: Account manager
Company: WebMeridian
Experience required: 1y
English level: upper

Requirements:
- experience with client care/customer care;
- experience with troubleshooting;
- full working proficiency in English;
- understanding and experience in sales processes.

Will be an advantage:
- working proficiency in the German language;
- experience and understanding of web development.

Responsibilities:
- work with existing customers;
- identify issues and problems, engage support team to resolve issues;
- identify clients needs and problems, engage support team to resolve them;
- identify potential needs for additional software that we offer (upsales);
- engage presales and sales team to work on opportunities;
- reporting and invoicing of the customers;
- work with contracts, invoices, reports of completion;
- control of payments, work with P&L report, Cashflow, etc;
- admin tasks from PM’s deparrtment;
-validation and analysis reports from PM. 

We Offer:
- competitive salary;
- modern comfortable office space;
- direct subway access;
- paid sickness leave 10 day;
- vacation of 15 days, public holidays;
- covering of education and training and courses;
- corporate events, team buildings;
- zero bureaucracy and friendly team;
- free coffee/tea, cookies, fruit etc.