Position: Senior Account Manager
Company: GoMage
Experience required: 2y
English level: upper

**Required skills:**
🔹 experience as a part of the Business Development team;
🔹 strong negotiation, mitigation skills, knowledge of how to convince and sell;
🔹 understanding of the Client business needs (including those implicit for the Client);
🔹 perfect English, both verbal and written (C1 — Advanced);
🔹 excellent skills at explaining the Client technical details about the project in a straightforward manner;
🔹 experience with Tech Specs, Mind Maps, Questionnaires, Discovery phase docs creation — all these will be later used by the Project Team;
🔹 to be a proactive, self-organized, attentive, friendly, and results-driven leader.

**This role is a perfect fit for:**
⚡️ Senior Account Managers that would like to elevate to the next level of Client management
⚡️ Senior Project Managers that are passionate about both Magento project management and growing their Client Portfolio
⚡️ Business Analysts in the Ecommerce domain that want to grow further alongside a major Magento development company
⚡️ Notorious Success Managers that love new challenges and wish to dive deeper into the heart of the negotiation process towards establishing successful long-term relationships with large Clients
⚡️ Sales / Business Development Managers with a technical background to ensure fulfilling the Account Manager position requirements

**Will be a plus:**
🔹 Business analysis skills
🔹 Adobe Commerce & Magento Open Source knowledge shall be a great advantage
🔹 Strong technical background

Предлагаем
🔹 opportunities to learn daily through pieces of training, assignments, and to collaborate with experts across the company;
🔹 access to all necessary tools;
🔹 fully remote employment;
🔹 a full-time job (8/5) and a long-term contract;
🔹 stable amount of challenging tasks daily;
🔹 20 days paid annual leave a year (plus weekends and specific local bank holidays);
🔹 the salary depends on your skills and experience.

**Responsibilities:**
🔹Keep the Helicopter view over the projects to ensure:
🔹 preservation of a high NPS score of all Сlients in your portfolio (not lower than 9/10)
🔹 support of both the Client and the Project Team at all stages of the project
🔹 the Client invoicing is timely and accurate
🔹maintenance & control over the effective negotiation process with the Client

🔹Enjoy effective communication that is at the heart of this role, as you must be able to make complicated subjects easy to comprehend for the Client.
🔹Love to stand at the frontline technical account point of contact throughout the Client’s project lifecycle
🔹Lead the Client from the moment of sale up to the transition of the product to the Support phase
🔹Sell products and services of the company (including Upsells)
🔹Support both the Client and the Development team: transforming the wishes of the Client into a clear set of requirements
🔹Participate in setting up the monthly hours requirement for each Client
🔹Accumulate good sales volumes of your portfolio monthly