Position: Middle Windows Administrator
Company: Luxoft
Experience required: 3y
English level: upper

The bank is an international organization dedicated to providing financing, advice, and research to developing nations to aid their economic advancement. The bank predominantly acts as an organization that attempts to fight poverty by offering developmental assistance to middle- and low-income countries. Our client is a provider of financial and technical assistance to individual countries around the globe. The bank considers itself a unique financial institution that sets up partnerships to reduce poverty and support economic development.


Responsibilities:
• Focus on Windows Systems Administration for HQ or Country Office based instances of Microsoft Windows 2008 and Windows 2012
• Install, configure, and troubleshoot Microsoft 208/2012 servers and other Microsoft products in bank headquarters and local offices
• Cloud infrastructure support including Azure and AWS
• Install, configure, and troubleshoot Bank standard hardware and firmware (currently Dell)
• Provide remote assistance and support to IT staff in the different regions and end-users, when necessary
• Provide support for server backup & monitoring
• Provide support for File/Print/Anti-virus servers
• Provide in-depth analysis and problem resolution for complex operating environments involving Microsoft, IBM, and EMC
• Determine the impact of requirements on the existing architecture, systems, and work processes and work with affected areas to ensure the proper review/communication of requirements and integration
• Determine infrastructure system specifications for hardware/software compatibility in close collaboration with other ITS teams and the Office of Information Security
• Perform troubleshooting for security incidents that require software and network forensic analysis in close collaboration with other ITS teams
• Participate in audits, as needed, producing necessary documentation, reports, and explanations and assist with the definition and implementation of corrective measures aimed at correcting possible findings
• Coordinate with business unit and IT staff in regions proposals for upgrade and or implementation of new technologies/services, as well as procurement of hardware and software
• Provide training and orientation for new staff in the group, when needed
• Carry out patch management and security administration for Windows servers
• Participate in the evaluation of server hardware and peripherals, as well as OS and patches for different applications

Mandatory Skills Description:
Educational Qualifications and Experience:
• Education: Bachelor's Degree in Computer Science/Engineering or Equivalent
• Role Specific Experience: 2+ years of experience managing Microsoft Windows systems with proven involvement in operations requiring for stringent uptime service levels
• 2+ years of experience supporting a large installation of Microsoft Windows 2008/2012 servers
• Programming and scripting experience, preferably in PowerShell
• Experience with troubleshooting system hardware and software, particularly to investigate problems related to end user devices
• Experience with Installation of Dell Servers or equivalent hardware

Certification Requirements:
• Microsoft MCSE and/or equivalent

Required Skills/Abilities:
• Active Directory skills, including group policy, building and upgrading DCs and RODC server core, domain & trust, LDAP integration with apps, security/delegation control, TCP/IP, DNS, DHCP
• Knowledge of Windows OS internals, registries, permissions
• Knowledge of Active Directory Management, including: user management, GPOs, building domains & forests
• Familiarity with performance analysis using performance monitoring counters
• Good knowledge of TCP/IP networking and protocols (DNS, ICMP, SMB, SSL/TLS, etc.)
• Knowledge of Patch management procedures for windows operating systems
• Initiative and resourcefulness in complex environments
• Flexibility and ability to prioritize conflicting demands in high-pressure and time-critical situations
• Knowledge of File\Print server management, as well as Anti-virus management tools
• Excellent interpersonal skills, including ability to work effectively in a team/task force as a participant or team leader
• Demonstrated sensitivity to the Bank's distinctive demographics and cross-cultural context and influences, including the ability to build effective work relationships with clients and colleagues
• Proven conceptual, analytical, and evaluation skills
• Ability to break down raw information and undefined problems into specific, workable components that, in turn, clearly identify the issues at hand
• Ability to make logical conclusions, anticipate obstacles, and consider different approaches that are relevant to the decision-making process
• Ability to prepare, present, and defend/explain technical information to diverse types of audience (management, users, vendor, and technical staff) in a way that establishes rapport and shares understanding
• Ability to produce a wide range of deliverables, such as memoranda, requirements documents, status reports, etc.
• Excellent oral and written communication skills
• Team player with strong technical skills

Nice-to-Have Skills:
Familiarity with the following:
• Remote Monitoring and Management tools
• Cloud infrastructure
• CA -Arcserve/IBM Tivoli Storage Manager
• IIS
• Exchange
• Windows clustering technology
• Enterprise System Manager (ESM/CCS) or equivalent compliance tool