Position: Payment service manager
Company: TruePartners
Experience required: 1y
English level: upper

This role will be closely entangled with communication with our partners and different departments within the company.

**Requirements:**
- Excellent understanding of the needs of payments infrastructure for high-risk businesses
- You'll need to understand the fundamental principles of payment systems operating and card payment methods.
- Relevant experience 1+ years with the financial services
- Understanding of KYC and compliance procedure
- Experience in communication with foreign customers or partners
- **Upper-Intermediated English** is a must.
- Self-organization and **strong** analytical skills
- High motivation and ability to work cross-functionally;
- Excellent communication and analytical skills, proactive and goal-oriented, demonstrated ability to become a successful team member.

 **Responsibility:**
- Be responsible for the PSP onboarding: communication of potential applicable restrictions and limitations and fulfillment of relevant KYC requirements.
- Full support of merchant account application procedure (preparation of corporate documents, application form filling, communication with providers and internal teams)
- Regular updating the knowledge base for each project
- Communication with providers in order of the reasons for the drop in the acceptance rate
- Set integration tasks and control implementation;
- Close collaboration with finance, legal, IT department, and customer support departments;
- Complete control of ongoing payment integrations - from receiving credentials from the provider to the launch
- Regular analysis and reporting on the payment method and acceptance, deposit success and, data transfer, providing analysis and insight into payment process issues and findings of fraudulent activity, blocked/limited transactions, and accounts
- Planning, prioritization of own tasks, and work according to the plan.

**What we offer:**
We are a fast-growing company always looking for the best way to deliver growth and stability for our team and our clients. We value your ideas, and you'll be able to experience no bureaucratic environment where you are responsible for your results. Of course, we'll support you where you'll need it. The best part, you'll be able to see the results of your work.
You'll have 24 calendar days to rest and recharge, covered sick days, 5 days off annually to deal with personal stuff if needed, and flexible working hours.