Position: Director of Staff (H)
Company: Freelance
Experience required: 2y
English level: fluent

This company provides appliance repair, heating, air conditioning, plumbing, and electrical services in the USA. Home service professionals serve clients’ homes on demand. 

Remote, up to ~ 4,0к. Only candidates from Ukraine.

✅ **About company:**
This company provides appliance repair, heating, air conditioning, plumbing, and electrical services in the USA. Home service professionals serve clients’ homes on demand. The company’s mobile app makes booking repair appointments simpler and faster, operates AI reminds clients of upcoming maintenance, and allows them to choose preferred contractors.
The team consists of two main divisions of the organization - Human Resources and Administration and Employee Experience and Engagement. You will be directly reporting to the CEO.

✅ **Description:**
To lead the two main divisions of the organization - Human Resources and Administration and Employee Experience and Engagement
Human Resources and Administration:
Maintain an “open door policy” and contribute to leading a culture that makes Home Alliance “The Best Place to Work”.
Provide employees with an unparalleled career experience in a safe, supportive and engaging workplace which promotes personal and professional development.
Align HR strategy to business strategies and implement initiatives to meet the constantly evolving development goals of our people and the company.
Lead, develops policy, directs and coordinates HR activities, such as employment, compensation, labor relations, benefits, training, and employee services for the advancement of the company.
Writes and delivers presentations to corporate management and staff regarding human resources policies and practices as needed.
Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance
Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization

Employee Experience and Engagement:
Align everyone under the same goal and keep them engaged in achieving it.
Be an excellent internal communicator and storyteller to streamline any communication that occurs within the organization and keep employees informed and engaged with the activities of different departments across the company.
Lead the development and implementation of all internal marketing and communication strategies, recognition programs and events to ensure initiatives are in line with the strategic priorities.
Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
Ensure internal communication messages are consistent with external communication messages
Focus on improving culture and employee experience and engagement.

✅ **Skills:**
- Have worked with a founder/owner of a company or organization;
- Bachelor’s degree (or equivalent experience) in business administration, human resources or similar field;
- Experience in data analysis and budget management;
- Consulting experience, with a focus on operations management;
- Strong project-reporting skills, with focus on interdepartmental communications;
- A minimum of five years related human resources experience, including at least three years in leadership roles required;
- Ability to demonstrate strong, effective interpersonal and communication skills;
- Must be an excellent communicator;
- Must be a people-focused person;
- Fluent English.