Position: Junior Cloud Ops Engineer
Company: Sitecore
Experience required: 1y
English level: intermediate

**As a Junior Cloud Operations Engineer you will​**
• Identify and manage resolution of technical issues on production cloud systems​
• Monitor health of all Sitecore Cloud services, proactively react on outage or service level downgrade scenarios​
• Perform service deployments in high-availability production environments​
• Execute technical and commercial operations of appropriate service catalogs​
• Provide relevant status about the state of Sitecore Cloud systems by communicating to Sitecore customers, Technical Support and Product Development teams​
• Continuously improve regular operations by automating procedures and optimizing processes​
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**You are a great candidate if you have:​**
• 1+ year of experience in technical support, IT Operations or similar with Microsoft stack (Windows, IIS)​
• Experience with execution of regular systems health monitoring​
• Knowledge of network structure, web application architectures and related technologies​
• Knowledge of Microsoft Azure and cloud environments specifics​
• Good English verbal and written communication skills to communicate with foreign teammates and customers on daily basis​
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**You are even better candidate if you additionally have:​**
• Automation track record skills, preferably using PowerShell​
• Database administration experience with Microsoft SQL Server, MongoDB or similar​
• Experience with ITIL or MOF (Microsoft Operations Framework)​
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**For our teammates we offer:​**
• Work with interesting product in unique environment​
• Work with skilled colleagues who care about the results and ready to share experience​
• Good opportunities for further training and professional education (incl. access to LinkedIn Learning)​
• Long-term employment with social benefits​
• English classes, health insurance and other benefits at company expense​