Position: Middle/Senior Ruby Engineer
Company: N-IX
Experience required: 2y
English level: intermediate

Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partner, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

We’re on the hunt for a Backend “Ruby on Rails” focused Software Engineers to work on our industry-leading customer feedback and quality management platform built specifically for customer service teams, Stella Connect platform, joining a growing team of 18 engineers working on an industry-leading and unique product.

We are looking for team-oriented, collaborative, and motivated software engineers to help solve challenging technical problems and take the industry-leading SaaS platform to the next level.

As a backend engineer, you will build highly performant, scalable, and robust APIs and related backend components for Stella Connect web apps. You will build on Stella Connect’s state-of-the-art core service infrastructure and platform and your work will connect the world’s leading business to their customers, using modern web technologies over service-oriented architecture.

Responsibilities

Ship great software that is scalable and robust and then keep it humming
Drive the technical roadmap and definition and help the team prioritize and plan
Work with a globally distributed team to ensure uninterrupted service
Identify gaps in knowledge, tools, and process and work with your manager & PM to address those
Incorporate best development practices and habits and help build tooling to enforce the same
Mentor and coach engineers
Recommend improvements, security needs, best practices, etc (Your voice will be heard!)

Requirements

Experience developing enterprise-grade customer-centric software in Ruby on Rails with a Web product
SQL Experience (PostgreSQL preferred)
ElasticSearch and GraphQL experiences would be a great addition
Experience building distributed systems/enterprise systems on a modern stack
Experience with building and maintaining API's
Ownership mindset with a quality orientation and cloud SaaS experience
Strong software engineering fundamentals
Agile process experience, ability to work in a fast-paced environment with distributed teams
Easy-going, fun, team player
BS in Computer Science, Engineering, or related field
A communication pro. You must be able to discuss technical issues within the team pleasantly (We use Slack and Zoom primarily)
Must have excellent communication in English – both verbal and written
 

We offer:
Flexible working hours
A competitive salary and good compensation package
Best hardware
A masseur and a corporate doctor
Healthcare & sport benefits
An inspiring, comfy, clean, and safe office
Professional growth:
Challenging tasks and innovative projects
Meetups and events for professional development
An individual development plan
Mentorship program

Fun:
Corporate events and outstanding parties
Exciting team buildings
Memorable anniversary presents
A fun zone where you can play video games, football, ping pong, and more