Position: Ad Operations Manager
Company: Insticator
Experience required: 1y
English level: upper

About the Company
At Insticator, we’re on a mission to create a smart, unified platform built to collect, aggregate and monetize all of a publisher’s first-party data. Our suite of engagement products empowers publishers and consumers alike to amplify their voices and express their opinions in safe, interactive environments. From our Commenting Platform backed by hybrid AI and human moderation to our Trivia & Polls Unit which enables audiences to interact with content that speaks directly to them, Insticator reaches and pulls insights from over 350 million users monthly. Our vast roster of partners includes Gannett, USA Today, Major League Baseball, Ancestry, WebMD, and countless others.

Challenges and Opportunities
Opportunity to be an owner of the processes when it comes to operations and publisher management. Ability to impact on a company product pipeline and having access to the large assets of data to help you with decision making.  You can become a part of a growing team, contributing to a lot of processes designed from scratch according to company goals and your vision.
100% remote position with working hours in EST time zone.


Responsibilities and Duties
Outreach to potential clients with an objective to onboard and implement our products and services.
Managing GAM, Header Bidding, to set up ad optimization and constantly test and review results with the objective of increasing yield.
Helping users get acquainted with our product and optimizing their ad layouts and use other services.
Resolving Customer Queries while displaying deep industry knowledge.
Building a knowledge base and Canned Responses for common queries.
Coordinate with internal teams to resolve their issues.
Helping users understand the tool/product better.
Ensuring users are able to use Insticator optimally and optimizing their ad layouts, demand, and ultimately yield.\
At least 6+ months experience with HeaderBidding and SSP management on publishers side

Professional Competencies
An understanding of analytics, ad networks (AdSense, AdX and DFP) and A/B testing; customer support and SaaS.
An understanding of the basics of HTML, JS and Ad Operations.
Experienced with header bidding
Ability to design & set the process that are clear to other people
Basic understanding on how to check or find technical issues/inefficiencies on the websites
Efficient with MS Excel and Google Spreadsheets
Great attention to details, structured and analytical approach, critical and logical thinking
Highly motivated self-starter that can own the process and work independently
 
Benefits
We offer a diverse package and the chance to grow financially with the company, including:
Competitive Salary
Health, Dental and Vision Insurance 
Paid Time Off
Flexible work schedule