Position: Data Analyst
Company: Mobichord
Experience required: 2y
English level: fluent

Responsibilities:
Ability to handle any customer interaction professionally and with a service-oriented attitude;
· Reliable and precise work style, even under time-pressure;
· Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports;
· Act as technical telecom resource for requirements gathering and implementation;
· Perform telecom operations services, optimize processes, and define standards;
· Provide top quality customer service to clients, vendors, and internal teams;
· Own and manage project, new processes, standards, and tools;
· Develop and own best practices, quality assurance methods, etc.
· Documenting tasks in internal tools;
· Drive efficiencies to our data collection processes.

Qualifications and Skills:

· Ability to collaborate effectively and work as part of a team
· Strong attention to detail· Proficient with Excel (and the entire MS Office Suite)
· Multi-tasking and organizational skills a must
· Calm in pressure situations, but a high level of urgency to resolve problems and complete tasks
· Creative thinking/ability to think outside the box
· Self-motivated· Interest in mobility
· Positive attitude!
· Good command of spoken and written English