Position: Delivery Manager
Company: Cleveroad
Experience required: 5y
English level: upper

Therefore, an ideal candidate must have systemic knowledge in the field of delivery, strong technical skills, and the ability to find a common language at different levels and with others. In addition, we hope to find a dedicated person who adheres to the same values ​​in work as we do - hard-working, innovative, and puts quality at the forefront.

**What you’ll help us do:**
● Effectively cooperate with the account management team to understand our clients' business goals, priorities, and future plans.
● Control of project delivery and performances of the team.
● Set up best practices (tools, processes, people management), ensure projects meet leading quality standards, knowledge sharing with PM team.
● Provide constructive input to the internal organization on services and solutions that should be considered for improvement and creation.
● Manage cross-product/project initiatives and improvements (project assessments, SDLC improvements, etc.).
● Identify resources required for successful project execution and long-term business relationships (Tech Leads, Architects, SPM). Drive resources fulfillment in cooperation with responsible service departments.
● Ensure the internal efficiency of the entrusted business unit.
● Ensure project financial health on a company level.
● Engage in and coordinate the pre-sales process and discussion with clients to build the optimal delivery engagement work to standards set on the project. while ensuring timely delivery of customer’s business.
● Preparation of new bids (technical and commercial proposals for incoming projects).
● Take part in internal company initiatives: internal projects, establishing PMO, Agile Guild.
● Establishing stakeholders’ management and engagement, people and team management.

**Here’s the experience that will help you do the job:**
● Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum of five years.
● Project Management certification ( PMP, PgMP, PfMP, ITSM, etc.).
● Experience in running projects of 30+ people and multiple stakeholders
● Experience in Delivery/Program managing.
● Experience with different outsourcing business models - Fixed Price, T&M, Dedicated team.
● Solid understanding of SDLC and its modifications based on project specifics.
● Strong project management experience: planning, scheduling, budgeting, issue resolution, change request management, risk management, and release management.
● Problem-solving attitude using systems-thinking approaches.
● Strong organizational, negotiation, and conflict resolution capabilities.
● English skills - upper-Intermediate or higher (B2 - C2).

**These skills will also come in handy:**
● Strong organizational, negotiation, and conflict resolution capabilities.
● Advanced understanding of corporate environment and objectives, ability to propose solutions for their achievement.
● Experience in creating and running pieces of training, workshops, and other educational activities.
● Experience with SAFe.

**What you will get from working with us:**
● excellent compensation and social packages;
● full financial and legal support for private entrepreneurs;
● opportunities for professional growth;
● individual development plan;
● team buildings and corporate activities;
● the best networking opportunities with international clients;

A vital part of the role is to help team members achieve their professional goals using professional experience and leadership skills. You’ll be able to work on mature and challenging projects and deal with the best solutions in an excellent working environment.

Do you feel this role fits you? Join us and send your CV