Position: Support Specialist  (product company, financial sector)
Company: Lynx Capital
Experience required: 2y
English level: fluent

Responsibilities:
- Analyze, clarify, and resolve customer queries
- Investigatе technical issues, participate in troubleshooting and diagnosing of root causes
- Collaborate with DevOps, IT and R&D 
- Gather and structure feedback received from clients

Required skills:
- Knowledge of US Equity (stock) markets or any kind of trading experience
- Fluent (both spoken and written) English 
- Strong analytical and problem-solving skills
- Work experience in technical support
- Strong computer skills and ability to learn
- Patience, responsibility and stress tolerance