Position: Sales Engineer
Company: Siteplus
Experience required: 2y

We’re looking for a motivated, ambitious team player to help deliver on the value of Siteplus and enable partners to sell more. This is a cross-functional role with focus on acquiring, setting up, onboarding, and supporting new partners. You'll be working with multiple teams of internal and external stakeholders, including partners in Southeast Asia, Europe, USA, Australia, and New Zealand. This includes close collaboration with several key business functions such as: product management, sales/biz dev, development, QA, project management, marketing, and support.

You’ll own or contribute to developing relationships through the full customer (partner) lifecycle (pre-sales-to-post-sales), as well executing processes and strategies to more effectively manage customer success objectives in driving revenue growth. 

This is an exciting time for a driven individual that wants to be part of a fast-growing team working with the best product on the market. A passion for our platform and mission is a must!

Main Responsibilities:

• Work directly with prospects and new partners to close new business and ensure successful on-boarding & integration. 
• Become a subject matter expert on our product, industry, and competition. 
• Execute pre/ post sales processes, displaying technical and product expertise.
• Determine client needs and making appropriate recommendations for current and future value-added products and services. 
• Conduct product demonstrations and assist with configurations (when possible).
• Deliver structured onboarding, training, and services on the technical, tactical and strategic capabilities of the system.
• Help to proactively manage accounts to identify opportunities for improvement, eliminate risk or churn, and increase revenue.  
• Help ensure that account issues are resolved quickly, liaising across Product, Development, Support, Sales, Project Management, etc.
• Champion internal and external communications and provide feedback to the product and sales teams. 
• Adhere to Project Management methodologies (planning, time management, communications, etc.) to deliver these services.
• Keeping the necessary parties up to date on the status of your project/engagements and escalating as appropriate.
 
Skills:

• Business-minded and opportunistic - able to successfully match business needs to proposed solutions.
• 3+ years prior experience in any combination of the following: sales engineering, client onboarding, B2B sales, consulting, marketing, or customer success in a technology business
• Competent, fun, friendly and business savvy skill-set. 
• Excellent oral and written communication skills, soft-skills, attention-to-detail, and organizational skills.
• Candidate must be tech-savvy to the point of being able to discuss the most intricate technical details, and communicate these details eloquently and professionally to our partners.
• Web hosting, web design, Cloud, or website builder experience (preferred).
• Any of the following skills (preferred): JavaScript/HTML5/CSS3, Linux, SysAdmin, PHP, JSON, APIs (REST, HTTP), PHP
• Business -fluent in English .
• Experience providing onboarding, solution plans, and structured training to clients.
• Passion to exceed customer expectations while exceeding company revenue goals. 
• Positive demeanor, and ability to persevere through multiple customer challenges each day. 
• Ability to manage multiple projects, priorities and adapt to continual change in a fast-paced environment.

We Offer:

• Salary fixed in USD;
• Social package (24 days per year of paid vacation, paid sick leaves);
• Friendly team and professional management;
• Many social events and parties;
• Continuing education and training;
• Friday lunches and drinks and much more...

Про компанію Siteplus:

Founded in 2015, Siteplus, created best-in-class website building and e-commerce platform specifically as a white label solution for hosting companies, domain registrars, telcos, and agencies. Our platform provides multiple solutions such as Website Builder, Online Store, Blog, Reseller System and others which seamlessly connected to let resellers provide the best customer experience.

The company is headquartered in Singapore. Siteplus’ R&D office is in Kyiv, Ukraine on Podol District, near m. Kontraktova. More information about the company you can find here: siteplus.com

Сайт компанії:
siteplus.com