Position: WordPress Development & Support Professional
Company: Seriously Good Design
Experience required: 2y
English level: intermediate

We are an Australian-based digital agency specialising in developing template-based and custom-built WordPress websites. We have a large group of customers on our website support plans who are each allocated a number of support hours per month.

We are currently seeking an experienced WordPress developer. We will provide designs in Figma and you will need to build the design into a client friend WordPress theme using ACF and following our framework and processors

Additionally, you will be required to provide technical support to manage our incoming tickets logged by our clients. We require a professional to resolve these tickets for our clients within 24 hours via our Helpdesk ticketing system. These tickets will consist of website fixes, updates, and other more complex custom challenges.

The role will initially be based part time (20 hours per week to start) with a more permanent position in the future after 1 month.

Experience in the following is essential:

- WordPress (high level knowledge and experience front + backend)
- HTML/CSS
- Figma
- Advance Custom Fields knowledge is required
- Experience with Zen Desk
- Strong time management skills
- Page Builders (Elementor + WP Bakery)
- Experience in working with third party plugins and integrations
- Working a minimum of 2 hours within Australian time zone
- English is not essential but preferred.

We will require you to work autonomously and manage your own time efficiently and successfully. The end goal is to resolve technical problems and website changes/updates for our clients within the given time frame.

If you are highly motivated, responsive, and excited to wow us with your technical based problem-solving skills, we would really like to hear from you.