Position: Account Manager
Company: Magecom
Experience required: 1y
English level: fluent

Our mission is to provide our partners with the best solutions for e-commerce in balance with clients’ satisfaction and happy staff.
If you think you are the right person for this position let’s start our conversation!

Requirements:
2+ year of experience in a similar IT position;
English - Upper-Intermediate and higher;
Experience in communication with English native speakers;
Excellent customer-orientation, presentation and communication skills;
Good understanding of the IT industry;
Ability to manage multiple tasks and work autonomously;
Flexibility in decision making and a good sense of humor :)
Responsibilities:
Starting relationships with new clients;
Day-to-day communication with our current clients regarding any and all matters specific to the Account;
Issues troubleshooting;
Pre-sales and upselling activities, team ramp up and ramp down;
People management - building and managing the team members, including performance reviews;
Internal regular operational activities (onboarding, offboarding, contracts, reports etc);
Reporting to the clients and CFO;
AM processes review and update;
Collaboration with department heads;
Communication with subcontractors.

What we offer:
Competitive compensation depending on skills and experience level;
Professional and career development;
Team that really rocks;
Flexible working hours and flexible approach to work;
Paid vacation and sick days, national holidays;
Corporate events and parties;
Certifications, professional trainings, and educational advancement opportunities at the company's expense.