Position: Technical Manager
Company: Vaimo
Experience required: 5y
English level: fluent

- This is a people leadership role
- In a service business
- The expectation is that this role drives change
- Most of the work will be around coaching, mentoring, supporting, and steering people in a consistent direction and achieving improvements in the technical capability, the quality of our work, and in our teams’ ability to continuously deliver value to our clients better
- Most work will aim for the long term - this role needs to lead others towards those long term achievements amidst the daily short-term challenges (in other words, this role creates the balance between the short and long-term related to technical capability and improvements within the country unit)

**In general TMs will focus on the following with and for their teams:**

- A clear understanding of the concept of Value and putting quality first in achieving it
- Clarity of expectations, what success looks like, and where we’re headed for all engineering roles (this includes ensuring clear role descriptions that align with our Job Families Framework)
- Ensure that an adequate support system for all engineering roles
- Ensure that our engineering roles are set up for growth
- Ensure the appropriate level of training for all engineering roles
- Ensure use of and investment into tooling that makes engineering roles more effective
- Ensure that teams own the technical delivery towards their clients and are invested in continuously understanding what success means for their client
- Ensure that we are working towards future trends, to explore and learn, test and prepare ourselves for what is coming next
- Ensure continuous technical improvements, better teamwork, and knowledge sharing, including:
*coordinating activities that are outside-in (e.g. Vaimo Group needs all engineers to be positioned in the job family, and seeks help from every country unit)
*coordinating activities that are inside-out (e.g. a Vaimo country unit is really struggling with understanding how to prepare for their first PWA project, and seeks help from VGS).
A TM eventually also works as part of their country’s leadership team, and they use this for guidance on where to focus their efforts, but also as leverage to develop the technical capability of the country unit as effectively as possible.

**Skills & Requirements**
- Strong verbal communicator
- Strong presenter, especially using digital tools like Google Slides etc.
- Highly organised. Comfortable keeping track (minuting) multiple conversations with multiple stakeholders. Deadline driven.
- Experience with managing people
- Track-record of successful change management
- Experience leading other leaders
- Passionate about seeing/helping others succeed
- Understanding of engineering principles and how they contribute to consistently delivering value with high quality
- Deep desire to continuously improve in all aspects but specifically as a leader
- Desire to learn the mechanics of a services business (which is different from a product development business)
- Good understanding of what Technical Excellence means today and in the future

**Would be a plus:**

- Project Management, Product Management or Product Owner experience
- Experience as an Agile Coach
- Some sales experience (e.g. as System/Solution Architect in sales cases)