Position: Process Improvement Specialist
Company: Epic Story
Experience required: 2y
English level: upper

We are looking for an energetic expert with experience in helping startups/agencies set up processes and systems from A to Z who can develop an effective management strategy.

We want to review current processes, define opportunities to update and automate them, and clearly understand the required steps and timeline.

Eventually, our ultimate goal is to clean and optimize processes for entire operations, set up needed tools according to updated processes, and create documentation for every part (f.e. diagrams, SOPs, and overall knowledge base).

Our tool stack is ClickUp, G Suite, Slack, Calendly, Zoom, Miro, Lucidchart, Payoneer, and Wise. Also, we are open to changing the tool stack, so it is still an open question.
We know for sure that there are possibilities to add more tools for each operation area, but we weren't able to do that.

While, in the beginning, work will be focused on relatively straightforward analysis and implementation, we are looking for a long-term engagement with the potential of making this a permanent role for the right candidate.

Please submit your proposal with a brief description of the next steps. Please include some questions for us so that we can provide more specific info.