Position: DevOps / Site Reliability Engineer
Company: REW Technology
Experience required: 5y
English level: upper

Project:
Messaging platform that accepts, process, and delivers messages between mobile messengers, social networks, mobile providers, and enterprises. Processing and delivering more than 600 billion messages per year. Provides a single endpoint for messages processing. Integrates with big enterprises and banks and provides secure and reliable messaging service. Processing – SMS, MMS, RCS, WhatsAPP, Facebook, WeChat, etc. Software performance is a key point of a project as 80% of nearly 2 billions daily messages delivered within 4 hours.

What to do:
- Assisting the teams with release builds, environments, escalations, and remediation efforts supporting enterprise messaging applications.
- Working with the team to accelerate and success rate of feature development in the sustaining development release cycles.
- Reduce Production MTTR, working with engineers:
*Remediate “performance agent” monitoring gaps
*Audit LNMS and remove zombie graphs (dead, no traffic0)
*Remediate Log Aggregation gaps
- Delivery QoL automation like service start, stop, and health check scripts
- Deliver Operations Release validation automation
- Support Release deployments in the NSX Lab environment
- Assisting with manual deployments
- Assisting with compiling the documentation and useful feedback to the support organization (documenting error reports and monitoring performance metrics)

Requirements:
- RedHat Linux
- Networking concepts
- Experience working with containerization solutions, K8s.
- Provisioning and deployment through Terraform, Helm.
- AWS cloud desirable
- Strong Ansible and scripting experience.
- Good understanding of CI/CD best practices (Jenkins, Gitlab)
- Strong knowledge in Prometheus, Grafana, ELK
- Strong troubleshooting skills.
- Upper-Intermediate English level