Position: CRM manager
Company: Gosty
Experience required: 2y
English level: fluent

CRM MANAGER FOR ONLINE CASINO BETBERRY

Our online casino company is a brand-new project in the LatAm market, offering a wide range of exciting games and betting options to our customers. We are proud to be a part of a fast-growing iGaming platform from Ukraine, which allows us to constantly innovate and improve our products and services.
We offer a wide variety of games, including slots, table games, and live dealer games. Our games are provided by some of the top software providers in the industry, ensuring that our customers always have access to the latest and greatest games.

Job Description:
We are looking for an experienced CRM Manager who will be responsible for developing and implementing the customer relationship management strategy for our online casino. Your main task will be to optimize the interaction with our customers, improve their satisfaction and loyalty, as well as increase conversion and revenue for our casino.
Responsibilities:
•	Develop and implement CRM strategy in line with casino business goals
•	Analyze and optimize customer interaction at all stages of the lifecycle: acquisition, retention, development
•	Manage customer loyalty programs and promotions
•	Develop and implement initiatives to increase conversion and customer retention
•	Analyze and report on the effectiveness of CRM strategy and initiatives
•	Develop and Manage the CRM team
Requirements:
•	At least 2 years of experience in CRM in online casino
•	Experience in team management
•	Deep understanding of the customer lifecycle in online casino and experience working with relevant tools and technologies
•	Ability to develop and implement CRM strategy in line with business goals
•	Experience with customer loyalty programs and promotions
•	Experience with analytical tools and ability to conduct data analysis to determine the effectiveness of initiatives
•	English language proficiency at Intermediate level or higher

If you are passionate about gaming and want to be a part of a dynamic and fast-growing industry, we encourage you to apply for a position with our online casino company today. We look forward to hearing from you!