Position: Operation manager
Company: JatApp
Experience required: 1y
English level: intermediate

JatApp is a group of successful companies providing software development outsourcing services and developing its own digital products. Our outsourcing branch crafts complex solutions for startups, small, medium, and large businesses. JatApp development teams rely only on proven technologies and work hard to bring clients' products to success. Now we are looking for a passionate and enthusiastic Operation Manager to join our team.

Responsibilities

Optimization of operational processes and procedures for maximum efficiency while maintaining quality standards;
Assistance with the implementation of new processes and procedures;
Creation and maintenance procedure documents;
Designing and implementation of processes within the company using Jira;
Management of timely data collection to update operations metrics upon request;
Coordination of human resources distribution between projects;
Manage several projects at a time;
Set up Jira for company projects;
Monitoring the effectiveness and relevance of processes;
Business process testing;
Consulting company employees on the described business processes.
Requirements:

1+ year of experience in Project/Operation/Process Management;
Deep understanding of development product;
Deep understanding of Jira workflow and set up process
Experience working with mobile and web-based projects;
Solid understanding of SDLC;
Ability to multitask;
Strong organizational, negotiation, and conflict resolution skills;
B2 of English;
Knowledge of methods and practices for identifying business processes;
Knowledge of notations and methods for mapping and documenting processes;
Structural thinking;
Knowledge of risk management.


We offer:

Comfortable office within walking distance of the metro station﻿;
Flexible schedule (starting from 8 to 11 am, 8-hour workday)﻿;
Opportunity to work remotely several days a week/month﻿;
20 working days (4 calendar weeks) of paid vacation﻿;
Non-bureaucracy culture: questions are resolved quickly, opportunity to influence the processes, new ideas and proposals are always welcomed﻿;
We take care of our employees’ health: fully covered health insurance paid sick leave, and gym﻿;
Free lunches, fruits, sweets﻿;
Environment for development and growth: English courses, specialized courses, regular performance reviews﻿;
Experience and knowledge sharing between teams;
Corporate events and team buildings where we celebrate our team and company’s victories and achievements.