Position: Middle Project Manager
Company: Newage
Experience required: 3y
English level: upper

We are looking for **Middle Project Manager** to join the **Retainly** team, one of our main proprietary products. Retainly is the automated engagement platform that helps businesses maximize customer retention. It is based on the Cloud Native Saas B2B Approach.

**Newage** is a product-led company connecting people and technology to make our teams and clients succeed. The product teams inside Newage develop platforms for fintech, iGaming, insurtech, and other businesses. 

We are looking for **Middle Project Manager** to join the **Retainly** team, one of our main proprietary products. Retainly is the automated engagement platform that helps businesses maximize customer retention. It is based on the Cloud Native Saas B2B Approach.  

Our all-in-one app enables businesses to automate emails, web push notifications, and SMS messages to retain customers and drive lifetime value. 

**Tech stack we use on the project:**

PHP 8, Laravel, ReactJS, MongoDB, Kafka, K8s, SQL, AWS, Docker, Vercel, microservices.

**Team:**

4 Backend Engineers, 3 Frontend Engineers, 2 QA Manual Engineers, 1 QA Automation Engineer, Business Analyst, UX/UI Designer, and 1 Data Analyst.

**Responsibility:**

-Manage the scope, budgets, and timeline of software development projects; 
-Manage client integration and communications for multiple clients; 
-Manage project documentation & maintain the related knowledge base; 
-Assign work tasks, manage workload and properly allocate work efforts between project team members; 
-Motivate project team members, encourage and support productive work performance, and facilitate team collaboration; 
-Anticipate the client’s needs, investigate and propose alternative technical solutions to clients through internal and external consulting and technical research; 
-Consistently deliver high-quality customer service; 
-Conduct performance evaluations of project team members, provide employee performance feedback to department heads and provide input for employee career development planning. 

**Must have:**

-3+ years of working experience in Project Management in a software development environment; 
-Integration of CRM or similar tools experience;  
-Proven practical team leadership experience; 
-Strong knowledge of Agile methodologies, including practical Scrum Master experience; 
-Must be able to gather & document project requirements & specifications; 
-Must be able to allocate work within and between project teams based on the given nature and complexity of the tasks; 
-Strong verbal & written communication skills, analytical and interpersonal communication skills, and exceptional organizational and work structuring skills; 
-Exceptional customer service and related skills; 
-Must demonstrate a hardworking disciplined character, be able to accept constructive criticism, be able to motivate project teams, build consensus, and adhere to work policies and procedures; 
-Spoken and written English at least Upper Intermediate (B2). 

**We offer:**

**Health**

-Health insurance coverage;
-Paid 20 working days of vacation;
-10 days of paid sick leave.

**Wellbeing**

-Paid lunches in the office;
-Full support with all PE-related activities;
-Competitive salary and encouragement for your efforts and contribution;
-Financial support in critical situations.

**Professional development**

-Transparent career path and growth opportunities;
-Internal and external learning activities;
-Corporate English courses;
-Opportunity to visit paid conferences and events etc.