Position: Business Analyst (with good French)
Company: CustomerTimes. Corp
Experience required: 2y
English level: upper

Our client is a European company producing alcoholic beverages. Along with the development of the CRM system based on Salesforce, the CT team developed a mobile application, which allows the sales team to manage customer visits, perform store checks and sales. One of the main features is the offline working mode of the mobile application. Currently, the solution developed by our team is operating in 21 countries.

Requirements:
— Proven ability leveraging analytical and problem-solving skills in a fast paced environment;
— Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;
— Strong presentation, communication (written and verbal) skills, and interpersonal skills;
— Experience documenting user stories and creating to-be process flow diagrams;
— Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio;
— Ability to juggle and prioritize multiple tasks within a collaborative team environment;
— Demonstrates flexibility and willingness to do what it takes to get the job done;
— Drive and desire to learn and grow both technical and functional skill sets;
— Experience using Salesforce or similar CRM Products to develop client or business solutions will be an advantage;
— English — Upper-Intermediate , Advanced will be an advantage;
— French — Upper-Intermediate.

Responsibilities:
— Work with clients and end users to gather, understand, and define business requirements;
— Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients;
— Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories;
— Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies;
— Collaborate with developers to test and verify that solutions will meet the business requirements;
— Ensure completion of all project-related artifacts, including functional specifications, technical specifications, use cases, and test plans;
— Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training.

We offer:
— Competitive compensation depending on experience and skills;
— Social package — medical insurance;
— English courses;
— Professional and career growth;
— Financial Stability;
— Friendly team and pleasant working atmosphere;
— Convenient office location in the center.