Position: Cloud Infrastructure / Site Reliability Engineering
Company: Geniusee
Experience required: 2y
English level: upper

We are looking for a Cloud Infrastructure / Site Reliability Engineer who will be part of a team that will be responsible for monitoring our production systems 24/7. We are looking to hire for our SA day shifts with weekend flexibility. Your primary responsibility will be to drive very high levels of uptime and reliability of our service and support cloud infrastructure. You will achieve this by having a very good understanding of the supporting cloud infrastructure services, how to monitor the health of these services as well as a good understanding of how the system uses these services.

You are responsible for providing support when there is an incident and managing communications and escalations around the incidents.

You will be managing the monitoring of our entire platform and feel comfortable continuously adding to and adjusting to improve coverage and accuracy of the relevant monitoring components. You are welcome and see the benefit of automation. You are driven and determined to identify the root cause of problems and can accurately capture your findings to communicate with other teams. You must be comfortable performing well under pressure with tight deadlines and communicating to larger audiences.

What you will need:
● Bachelor’s degree in Computer Science, Management Information Systems, or equivalent field with 1-2 years experience as a Cloud Infrastructure or Site Reliability Engineer;
● Experience with Cloud infrastructure and services (AWS, GCP, or Azure), with preference to Azure;
● Infrastructure Engineer, Reliability Engineer, DevOps engineer, or Software engineer background will be beneficial;
● Familiarity with distributed systems and microservices;
● Understanding of front end and back-end architecture;
● Experience with SQL databases;
● Experience with Datadog or other monitoring and logging tools;
● Programming/Scripting skills in a major language such as .NET, PowerShell, Bash;
● Experience with deployment tools such as Terraform, Ansible, Puppet;
● Experience in Kubernetes;
● Intermediate Strong English level.

Behavioral competencies:
● Work well under pressure;
● Good communication skills (Written and verbal);
● A good problem solver;
● Have an inquisitive nature;
● Like to keep this simple;
● Can organize and plan well.

What will you do:
● Work with DevOps and DBA teams to support Cloud infrastructure;
● Work with the Analytics team to support Eclipse Analytics;
● Work with Platform and other Development teams to support Nimbus/Radius front end applications and back-end services;
● Work with IoT Team to support IoT Devices;
● Work with the Customer Support team to provide technical support for customer reported issues;
● Work with QA and Implementation teams to provide insight on application and infrastructure performance with future releases;
● Be in a scheduled rotation for On-Call duties which include receiving alerts from monitoring systems as well as internal escalations;
● Build and improve monitors and alerts to increase the visibility of system health;
● Build tools or automation that can improve SRE role efficiencies or increase monitoring capabilities;
● Troubleshoot technical issues with infrastructure and applications;
● Operate as an Incident Commander role when Incidents are created. Escalate to other teams, be a central communication channel across teams, and make detailed timeline entries of actions taken during the Incident;
● Produce Root Cause Analysis reports for customers;
● Write post-mortems for Incidents and review with internal teams.

What will you get:
● Competitive salary level;
● English classes;
● Exciting and challenging startup projects;
● Ability to practice English and communication skills through permanent interaction with clients from all over the world;
● Career development opportunity;
● Informal and friendly atmosphere;
● Cozy office near the city center;
● The ability to focus on your work: a lack of bureaucracy and micromanagement;
● Flexible working hours (start your day between 8:00 and 11:30);
● Team buildings, corporate parties;
● Paid vacation (18 working days) and sick leaves;
● Insurance;
● Unlimited work from home (remote).

Reasons you will love working at Geniusee:
● Employee-friendly working conditions
One of Geniusee’s core values is treating each team member like a trusted partner. You get to choose your work environment because you know yourself best.

● Teamwork beats distance
We put effort into maintaining a happy, friendly atmosphere within the team. We see each other at team meetups, workshops, G-talks, marathons, and other events.

● Excellent tools and equipment
You don’t have to worry about your work gear, Geniusee will provide you with high-quality hardware appropriate for your job description.

Your Geniusee Career Growth:
● 360-degree feedback — a process through which feedback from an employee’s subordinates, colleagues, and supervisor, as well as a self-evaluation by the employee themselves, is gathered
● Evaluation — time to talk with an expert. Together, you will assess the progress you have achieved
● Navigation — summarize your review with a manager and define your future goals