Position: Middle/Senior_Site Reliability Engineer (Hungary/Poland)
Company: CHI Software
Experience required: 3y
English level: upper

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is... Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a Middle/Senior DevOps SRE Engineer.

About the role:

On this role, you will be working on projects as well as day to day operational activities aimed to ensure the reliability of the customer management (CM) application. This application is used daily by thousands of users and is a key priority for The client to ensure the quality and continuity of our business !
You will be involved specifically on what we call the Front-office area, which is our product range dedicated to the travel agents and helps our customers to access a very smart, reliable and easy-to-use tool to book millions of travels every year.
If you are looking at a fast-paced environment with international and multiple challenges, please continue reading.

Responsibilities:

- To maintain The client distribution services on the cloud by measuring and monitoring system health, availability, latency and all operability criteria.
- To coordinate incident response, post-incident investigation and practice follow-up/post mortems reports.
- To engage continuous improvement of the whole product and platform lifecycle through development design, deployment, operations and refinement.
- To adapt and improve the monitoring, alerting, log management, auto-recovery (Prometheus, Splunk, Grafana, ...) to meet our SLAs/OLAs.
- To coordinate, review and support major releases / technical changes with application owners and middleware organizations.
- To optimize on-call rotations and processes for all supported applications.

Qualifications:
- 3+ years of experience, as an SRE engineer
- Experience with Unix/Linux and cloud systems.
- Experience in programming in Java, Groovy, Python and building tools.
- Experience in designing and troubleshooting large-scale distributed systems.
- Ability to debug, optimize and automate routine tasks.
- Systematic problem-solving approach.
- Upper-intermediate and high knowledge of English.

With us you can:

— Develop your technical knowledge;
— Use the latest technologies;
— Participate in technical events and conferences (the cost is covered by the company);
— Regular tech talks and professional development.