Position: Senior IT Ops Engineer, Bucharest
Company: DXC
Experience required: 3y
English level: upper

Working Places:
Bucharest, Romania

Project Description: Maintain and monitor the business process (end to end) of IT solutions and provide the appropriate function of the services in the performance metrics agreed in SLA

Responsibilities:
• Evaluate regularly the IT system in the area of responsibility, in terms of technical, audit and security requirements, work rules and procedures, availability and continuity.
• Develop, build, test, deploy, run and update permanently the operating procedures and work instructions for monitoring in case of services damage at the level of the entire business (Enterprise).
• Implements active monitoring identifies and tracks relevant performance indicators
• Analyze the incidents and problems occurred in the IT Infrastructure, in order to identify the cause of the errors and find the solution. Resolve the requirements and incidents in accordance with the SLA conditions
• Ensure appropriate availability, reliability, and scalability of applications and services
• Develop and update operational procedures applicable in case of planned and unplanned switching of the systems under responsibility as well as the intervention in case of needed system recoverability in the event of failure.
• Provide support in functionality and acceptance testing during the implementation of application and platforms
• Ensure excellent performance of the organization's applications and platforms
• Regularly monitor and reconcile the performance of the applications to predefined performance thresholds and take appropriate actions where required

Mandatory Skills Description:
Experience in using: Java and HTTP (IIS, Apache);
• Technical knowledge of MSSQL,IIS, WebSphere Portal, WebSphere Application Server, WebSphere MQ, WebSphere Process Server / ESB, JBoss
• Experience in using: Linux, UNIX and Windows
• Data bases administration: Oracle, SQL, PL/SQL
• Web services: APIS, SOAP, REST
• Scripting skills: Linux OS, Ansible
• Groovy scripting
• Tools: GIT, Jira, Jenkins
• Docker, Kubernetes, OpenShift
• Knowledge of monitoring solutions: Grafana, Nagios, Dynatrace

Nice-to-Have Skills:
Technical field graduate (Computer Science/Information technology / information systems)
• Be familiar with problem troubleshooting, response escalation, report and consolidation
• Experience in complex, large-scale IT system operation delivery and support
• Some technical certification will be awesome

Languages:
English: C1 Advanced

Seniority Level: Regular