Position: Business Analyst
Company: BSG.WORLD
Experience required: 3y
English level: upper

BSG is — Global сommunication platform that makes enterprises loved by their customers.
Humanize customer communications using the relevant channels backed by advanced multi-layer analytics and smart filters. Messaging, Authentication, Verification tools with the highest security standards.

**What will you do:**
- Create business/system requirements.
- Translate business needs to system requirements.
- Prepare technical specifications and system documentation.
- Cooperation with product/project/developer managers during the product development process.

**What is important for us**
- 3+ year of experience as Bussiness Analyst.
- Solid understanding of system/product development processes and methodologies, including analysis and design, requirements definition.
- Experience in developing technical & user documentation.
- Excellent analytical skills
- Experience in system integration processes, using API would be a plus.
- Good understanding of telecommunication products such as: SMS: A2P, P2P, 2-way; MNP; HLR.
- Experience in working with JIRA and Confluence tools.
- Knowledge of UML, BPMN.
- Knowledge of relational databases and SQL (MS SQL Server, PostgreSQL) would be a plus.
- Ability to learn quickly new domains and technologies.
- Creative approach to problem solving.
- Good communication skills.
- Good teamwork and collaboration.
- English: Upper Intermediate and higher.
- Experience with SOAP/REST web services and JSON, XML formats would be a plus.
- Experience in designing data storage structures
 
**What can we offer:**
- Competitive salary.
- Remote work.
- 24 days of paid vacation, plus public holidays.
- Additionally: 3 days off per year.
- Opportunities for growth.
- Friendly young team.