Position: business analyst / project manager
Company: IT MASTER
Experience required: 3y
English level: upper

We are looking for a talented, result-motivated and effective team member!

WHAT YOU WILL DO

Evaluate and identify business process needs to develop the best software design for our clients
Develop a vision of the business for the developers and reflect the vision through documentation of user stories
create technical documentation
requirements gathering
Navigate the business and understand the different complex multi-state business models that are unique to each state
Monitor processes and software to assure efficient delivery of services
Support calls/meetings from both internal and external customers
Coordinate with business users and the development team to determine optimal solutions for new and existing systems
Accomplish tasks effectively with information systems and the organization mission in mind
Provide excellent customer service
All other duties as assigned

Requirements:

3-5 years of relevant work experience with minimum of 2-3 years of business analysis.
Product ownership experience highly desired.
Strong analytical skills
Strong written and verbal communication skills
Excellent organization

DECISION MAKING
Makes decisions regarding products / projects initiatives regarding schedule and cost performance, issue impact, problem resolutions, prioritization and action. Performs product performance analysis and determines performance recommendations.