Position: Retention manager
Company: Favbet
Experience required: 2y
English level: upper

Reply for the work directly Retention: email, push, sms, calls and other channels.

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.

FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Now, we invite Retention manager to join our team. 

Responsibilities:

-Recognition for all marketing, targeting gravity, with an emphasis on LTV optimization through life cycle management.
-Interpret the data, analyze the results and analyze the solutions, to demonstrate the impact and effectiveness of the marketing programs of the life cycle.
-Reply for the work directly Retention: email, push, sms, calls and other channels.
-Think over and Rebuild communication appropriately to the strategy of the company.
-Explore and gradually implement the strategy of how to turn that audience and otherwise.
-Carry out customer segmentation.
-Сonstantly looking for and testing new promotional mechanics.
-Generate ideas and insights for A / B testing, conduct tests, analyze the results and quirks of robots.
-Improvement of the process for connecting direct communication channels.
-Thorough development and implementation of the fundamental principles of the creation of distribution networks on all channels, transmission and enrichment of data and particularities of different platforms.
-Organize a complex of visits for clients.

Qualifications:

-Transfer to a similar position for 2 years.
-Encourage the implementation of a cross-cutting strategy in channels: email, push, sms, calls and more.
-Knowledge of product analytics, putting technical specifications on the creation of the necessary answers, as well as the integration of the CRM system with the outgoing CDP platform.
-Experience with similar programs, such as Customer.io and others 
-Experience in igaming & betting verticals.
-It is important to argue and defend your decision before the S-level managers.
-Level of English B1+

We can offer:

-24 days of paid vacation and 10 sick days — we value rest and recreation. We also comply with the national holidays.
-Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership.
-Remote work; after Ukraine wins the war — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station).
-Flexible work schedule — we expect a full-time commitment but do not track your working hours.
-Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.