Position: Central Operations Manager
Company: Rocket
Experience required: 3y
English level: fluent

You will start with owning incentives and engagement stream within the courier operations vertical, which is a combination of project management, data-driven decision making, and interpersonal skills with a direct impact on business performance. 
A person in this role is comfortable with “all hands on deck” environment, eager to solve non-structured problems and thrive in a hustle startup culture.

What You’ll Do

Be a hustling multi-tasker, supporting ops teams across the region. You’ll be the go-to person for key supply engagement and incentives initiatives across verticals within the organization.
Identify operational and structural weaknesses, seek ways to optimize revenue line items and cost per incremental delivery. 
Run experiments, validate hypotheses, measure the impact with data. Consolidate results into action plans and product requirements to put successful processes on rails.
Liaise with the Logistics and Products teams to ensure directional alignment, prioritization and KPI’s.
Work with the Operations leads to set strategic priorities, align regionally and identify areas of improvement to optimize operations across various countries.
Work with other internal stakeholders to achieve your goals, including the operations team, senior leadership, product, tax, legal


What You’ll Need 

3+ years of relevant experience in Consulting, Investment Banking or Operations with previous experience using data to drive business decisions
Strong analytical and problem-solving skills
Excellent Excel/gSuite, SQL skills would be a strong plus
Demonstrated leadership in creating initiatives and leading projects at your organization
Ability to create, implement and improve scalable operational processes
Entrepreneurship mindset and ability to efficiently work under pressure
Strong communication and stakeholder management skills
Fluency in English

We offer

— flexible working hours
— challenging tasks
— young, friendly and skilled team
— skilled management
— regular team events and activities
— abilities to visit conferences, master classes, pass certifications
— comfortable office in the city center (5 minutes walking from “Olimpiyska” subway station),
— state holidays celebration
— tea, coffee, cookies, fruits
— 24 paid vacation days per year