Position: Helpdesk / system specialist
Company: Credit Sense
Experience required: 2y
English level: intermediate

Credit Sense empowers lenders with AI and big data technology to help them underwrite borrowers more profitably. We've developed a market proven BI system and SAAS platform that can assess a customer’s credit risk utilizing machine learning models to deliver a significant lift in portfolio performance.
Our team harnesses years of experience in underwriting, big-data analytics, algorithm design and automation deployment to deliver cutting edge capabilities in the online banking space.

We invite you, a highly-motivated & result-oriented Helpdesk/System Specialist to join our team on a full-time position. 
  
Your main responsibilities: 

•	Prompt technical support for office and remote employees; 
•	Preparation of new workstations for employees; 
•	Installation and configuration of software, office and network equipment; 
•	Configuration and administration of office networks; 
•	Control of user access to systems;
•	Integration and Maintenance of virtual servers.
•	Implementing IT solutions based on company requirements.

What we expect from you: 

•	At least 2-year work experience in a similar position; 
•	Highly experienced in HelpDesk troubleshooting and problem-solving; 
•	Skills of installation, configuration and administration of Windows 10, Office 365;
•	Experience in working with network equipment, its purchase, configuration and support;
•	Understanding the principles of the network services (DNS, DHCP, AD, VPN, IP);Forigate-Juniper Switches  
•	Strong familiarity with cloud infrastructure;GCP-Azur
•	Experience in working with  SQL and DB
•	Excellent problem-solving skills and a strong customer service attitude;
•	At least Intermediate level of English;
•	Fast & self-learner, team player, organized and responsible, dynamic, motivated.

What is in it for you: 

•	Exciting project involving the latest technology/products in Fin-Tech & online banking; 
•	Competitive salary; 
•	Opportunity to expend your skills on the job (we encourage paid learning programs for company personnel); 
•	Flexible hours, cozy office in city center; 
•	Medical insurance; 
•	Paid sick leave and vacation days; 
•	Team building events and corporate parties; 
•	Be a part of a strong international team. 
  
Come grow with our team at Credit Sense and get the tools to jump start your career!