Position: Logisitcs Operations Manager
Company: Raketa
Experience required: 2y
English level: intermediate

Raketa is looking for a Sr Operations Manager who will have a direct impact on the success of Raketa across Ukraine. Joining the Operations team, you will own critical projects from conception to execution and jump on challenges as they emerge.

This role calls for a combination of project and stakeholder management, strategic thinking, analytics, and strong operational execution. Raketa is still a new business and remains a fast-paced environment, so we are looking for someone who is highly adaptable and is able to switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.

Your responsibilities:
- Construction of tools for monitoring qualitative and quantitative indicators of logistics;
- Management of efficiency indicators of logistics, including financial indicators;
- Organization of constant feedback from couriers in order to improve their user experience;
- Building a large-scale process of recruiting couriers with maintaining CAC (courier acquisition cost) and delivery per order cost;
- Systematization and optimization of processes in logistics;
- Formation and testing of hypotheses to achieve target indicators of logistics efficiency, conducting experiments;
- Work with the company's logisticians, implementation of tools to achieve logistics efficiency targets;
- Work with the product team on optimization and improving the logistics part of the product.

Requirements:
- 3+ years of working experience in a similar position;
- Analytical skills, knowledge of SQL will be an advantage;
- A specialist with data-driven thinking and attention to detail;
- Ability to work fast, flexibility and ability to adapt to business needs.

Our candidate:
- Stress-resistant and friendly person;
- Positive thinking specialist;
- A person with strong communication skills;
- A person who is able to determine priority tasks in conditions of high workload;
- Persistent, result-oriented team player who is able to see things through to the end.