Position: Senior Delivery Manager
Company: Brightgrove
Experience required: 5y
English level: upper

Our team currently consists of more than 600 people across different areas, passionate about technologies and software products. Although we work as multiple teams, use different platforms and languages, we all share the same goals and ideas of how to build things. We are a human-driven company!

We’re focused on the customer’s satisfaction and talent attraction through our core team values:

- We’re a family: our team is our biggest value! So we prefer to build a great relationship between the members of our team.
- Honesty: we are transparent in all the decisions we make and actions we take. Always.
- Customer-focused: we recognize that our customers are the reason for our success in business, and we are committed to providing superior services and excellent quality of our work in all fields involved.

**Responsibilities:**
— Planning, organizing, leading, and motivating teams to achieve objectives and provide effective service delivery;
— Work with the recruitment team to attract, onboard, and retain top talent
— Work closely with the Product Owners, Scrum Masters, and team members overcoming the communication gap between business requirements and technical specification;
— Drive a culture of improvement, by challenging your people to improve our development processes and product;
— Building and maintaining customer relationships;
— Managing issues and risks;
— Service account administration; Ensuring the required quality of service with regard to the agreed contracts;
— Actively participate in presales process, while tailoring service to the client needs.

**Required skills:**
— 5+ years of IT project management; 
— Strong project management principles understanding;
— General understanding of the areas of application programming, internet, database, and system design;
— Strong understanding of SDLC using Agile/Lean methodologies;
— University degree in Engineering, Computer science, Management or other degree related to technology;
— Cultural awareness and ability to work in the international environment;
— Customer-oriented, "can do" attitude; Ability to work under pressure, stress-resistance;
— Strong communication skills, flexibility, and proactivity;
— Good knowledge of English (Upper-Intermediate level or higher).