Position: NOC Engineer
Company: {j:Mind.Systems}
Experience required: 1y
English level: intermediate

**Requirements:**

– Excellent PC skills and good technical background in general;
– Networking (OSI model, TCP\IP, basic protocols, etc.);
– Linux (Ubuntu, Debian, CentOS) experience;
– English at Intermediate level.

**Desirable:**

– Knowledge in one of the scripting languages: BASH, PowerShell, etc;
– Jenkins/Ansible.

**What would you do:**

– Customer infrastructure support: Linux Servers, network equipment (Mikrotik, Ubiquiti, TP-Link);
– Troubleshooting and incidents resolving using a large amount of monitoring and T-shooting tools (Zabbix, Prometheus, The Dude, etc);
– Providing incidents brief-reports;
– Recommending, and implementing solutions to ensure quality, timely, and efficient infrastructure maintaining;
– Creation of documents associated with the company’s best practices for debugging and analyzing internal and external infrastructure issues;
– Working effectively with developers, DevOps, QA, and implementing strategies to increase profitability, productivity, and overall client experience.

**What does working with us mean:**

– We appreciate new ideas and give possibilities to influence on products and processes;
– Flat structure, not a command and control management;
– Decisions based on data or vision, not mood;
– We tend to resolve problems, not hide;
– We are learning on our mistakes and are not looking for someone to blame;
– Work and life balance, we aim for no overtimes;
– Flexible working hours - we care about results, not hours spent;
– We have our training and development department and are willing to share knowledge and to give our Team various possibilities to grow;
– One of our values is ‘People First’ - and we adhere to it in all the processes.