Position: Middle QA and Support Engineer with Knowledge of European Languages
Company: JetSoftPro
Experience required: 2y
English level: upper

ABOUT THE PROJECT:
The project is an EHS management software which will not only make it simpler for your employees to work offline, but also make it easier to manage their work safely. With real-time monitoring and accountability It can help customers not only for saving time and money, also ensure compliance and improve safety culture across all your job sites. Helping organizations stay healthy and safe.

The project was founded on the idea of making software that is easy-to-learn and simple-to-use. Because it is easy, employees actually use it, which allows companies to learn a lot about their operations and workers’ environments. And when they use that information to improve, their companies are safer and more profitable.

REQUIREMENTS:
2+ year commercial experience as Manual QA;
Experience in bug tracking and test management tools;
Experience in supporting;
Deep understanding of the development processes and software life cycle;
Strong knowledge of test design techniques;
Experience in manual functional, non-functional, accessibility, integration, etc. testing;
Understand the scope of projects  
Strong knowledge of cross-browser and cross-platform testing;
Working with software developers, project support, and management teams 
Good logical thinking and problem-solving skills  
Good communication skills  
Attentive to details  
Strong sense of responsibility  
Understanding of Agile testing processes  
Good knowledge of QA methodologies, procedures & documentation; test management tools, create and support test documentation, executing test run
At least Upper- intermediate English Level 
At least Upper- intermediate level in one of the biggest European language group (German or French or Spanish or Italian or Portugal) or Strong Knowledge in Chinese or Japanese


RESPONSIBILITIES:
The main help-desk function would be fielding rather mundane questions, like helping someone login to the application or find various tabs in the app. It feels like a low level Tier 2 service, with very little “hair on fire” situations. The person would be notified by Client in the USA of any known systemic issues that may occur (like Microsoft having a problem with Azure, or problems with a 3rd party authentication service), so they can explain to a person what to do. 

The general sense from the Client is that the QA would develop a working knowledge of the product simply by doing the QA work, and since the expected requests for help will not be critical or tense, the QA should be able to handle that without undue stress.


WE OFFER:
8 hours working day with flexible working hours
20 working days of paid vacation compensation
Corporate doctor services
Different sports activities in the office (badminton, tennis, darts, gym)
Free English classes in the JSP office
Fully equipped office with car and bicycle parking