Position: Junior Business Analyst
Company: Softjourn
Experience required: no_exp
English level: upper

Join our Development Center in Ivano-Frankivsk and become a member of our professional team. We are an open-minded and progressive company that enjoys exciting challenges and innovations. You will have a chance to grow your technical and soft skills, have fun while doing it and we will invest in your professional training, and allow you to grow your career.

**Requirements:**
- Basic knowledge of ticketing and financial domains;
- Attention to details;
- Basic understanding of SDLC;
- Planning and scheduling, proactivity and effective time management skills;
- Analytical and problem-solving skills, conflict resolution and negotiation;
- Good communication skills;
- At least Upper-Intermediate level of English.
 

**Will be a plus:**
- Wireframing.
 

**Responsibilities:**
- Taking notes during the call/after the call with the client;
- Adding notes to the project log file;
- Formatting the notes adhering to the standard;
- Communicating with different projects' team members;
- Logging the ideas;
- Researching businesses, products, functionality;
- Create projects' descriptions, its products;
- Writing internal 101 courses, user guides;
- Wireframing;
- Working with software documentation;
- Writing software description documents;
- Analyzing software requirements;
- Collecting requirements.
 

**Benefits and Perks:**
- Continuous improvement;
- Flexible schedule;
- 20 days vacation;
- Office in downtown IF or remote work;
- Participation in conferences and seminars;
- Health insurance; 
- Foreign languages courses.