Position: Production Support Engineer (Linux)
Company: NerdySoft
Experience required: 2y
English level: upper

NerdySoft is looking for a Production Support Engineer with hands-on experience supporting and managing a global Linux server platform. The role will be focused on providing support to end users and other technology teams to maintain a stable and high performing environment.
The ideal candidate should have strong written and verbal communication skills and be passionate about working within a team to provide superior end user service, be able to perform Linux system administration including networking, troubleshooting, performance monitoring, firmware/package installs, patching, storage, and upgrades.

** Responsibilities:** 

● Provide Linux support and guidance to users and other technology teams (Line 1, 2)
● Perform system maintenance and break/fix changes
● Perform Linux system administration including networking, troubleshooting, performance monitoring, firmware/package installs, patching, storage, and upgrades.
● On-call production support
● Work with users to understand and convert requirements into working configurations

**Requirements:** 

● 2 years of relevant experience 
● Significant experience supporting production Linux environments
● Deep knowledge of RHEL or CentOS 6/7+
● Strong Shell/Python scripting skills
● Experience with HP and DELL Enterprise Servers
● Strong understanding of IT infrastructure such as Networking, DNS, NTP/PTP, NIS etc.
● Excellent troubleshooting and analytical skills
● Upper-intermediate English level - both oral and written
● Ability to adapt and work in a high paced environment and communicate complex problems

** Would be a plus:** 

● Experience with Config Management such as Chef and Ansible
● RHCSA/RHCE or equivalent

** We offer:** 

● Paid vacations (18 working days) and all national holidays
● Regular salary review based on employee performance
● Remote work during quarantine
● 50% compensation of certifications, conferences, trainings, English courses and other working events
● Paid sick leaves
● Regular corporate events