Position: Product Operation Engineer
Company: Playtech
Experience required: 2y
English level: upper

Playtech is looking for an experienced Product Operation Engineer to join our team!

**Required skills:**
•	2+ years of experience in L2 production application support
•	Good Linux knowledge and hands-on experience
•	Understanding of network communications and protocols: HTTP(S), WebSocket, TCP/IP, DNS, Firewall, Load balancing
•	Troubleshooting and investigation skill set
•	Understanding of monitoring principles, alerting, performance and healthiness metrics
•	Hands-on experience in visualization tools: Kibana, Grafana
•	Experience of usage CI/CD tools and processes: Git, Jenkins
•	Intermediate English at least

**Will be a plus:**
•	Experience with Prometheus monitoring system
•	Experience with Ansible configurations management tool
•	Knowledge in F5 and Nginx load balancers
•	MongoDB support experience
•	Experience of Terraform usage
•	Kubernetes basics

**Responsibilities:**
•	Participation in release management flow: applications setup, update, configuration changes
•	Handle production problems and incidents
•	Process internal and external customers' requests and issues
•	Handle production system monitoring (alerting, dashboards)
•	Ensuring services SLO meets target
•	Participate 24×7 shift on-call rotation for critical production issues handling