Position: Jira Developer/Administrator
Company: Intellectsoft
Experience required: 3y
English level: upper

Our Client is a multinational holding conglomerate that hit TOP-50 of the Forbes Global 2000 list in 2018. They have in portfolio a few companies with famous names as well as own stakes in many prominent companies. We are working on support and maintenance of the next generation visualization framework that taps into existing data sources and provides innovative user interface through insightful, user-tailored dashboards telling the story behind the numbers. It provides visual simplicity, enabling timely and strategic decision-making.


**What you may encounter in different projects:**
Present and recommend solution options for user requirements
Provide guidance and input to governance of Jira Usage and Configurations in use
Lead complex application performance or reliability issues through to resolution
Any ad hoc duties as required including but not limited to using your skill set
Provide technical support, administration, maintenance, and development of Jira cloud workflows
Design and maintain custom projects, workflows, schemes, screens, field configurations, automation, user permissions, and project roles in Jira/Confluence
Participate in SCRUM and Agile methods to ensure appropriate work planning
Troubleshoot, identify and resolve Jira issues reported by user

**Requirements**
Expertise in Atlassian Tools: Proficient in the administration and configuration of various Atlassian tools such as Jira and Confluence.
Workflow Design: Ability to design, implement, and optimize complex workflows in Jira to support different teams' processes and methodologies.
Automation Skills: Experience with setting up automation rules using tools like Jira Automation or third-party plugins to streamline repetitive tasks and improve efficiency.
User Management: Skilled in managing user access, permissions, and groups within Atlassian tools to ensure proper security and data access controls.
Customization: Capability to customize Jira projects, boards, screens, fields, and issue types to align with the organization's specific requirements.
Plugin Management: Familiarity with evaluating, installing, configuring, and maintaining plugins or add-ons to extend the functionality of Atlassian tools.
Performance Optimization: Ability to identify performance bottlenecks, diagnose issues, and implement optimizations to maintain smooth operation of the Atlassian tools.
Documentation: Strong documentation skills to create clear and comprehensive guides, procedures, and policies related to the use and administration of Atlassian tools.
Issue Resolution: Effective troubleshooting skills to diagnose and resolve technical issues related to the Atlassian tools, both independently and by coordinating with relevant support teams.
Communication: Excellent communication skills to collaborate with cross-functional teams, gather requirements, and provide training and support to users.
Up-to-date Knowledge: Stay current with the latest updates, features, and best practices in the Atlassian ecosystem to ensure the organization benefits from the latest advancements.
Project Management: Basic project management skills to plan and execute larger initiatives related to Atlassian tool deployment, upgrades, or migrations.
Problem-Solving: Strong analytical and problem-solving skills to assess complex situations and propose effective solutions to meet business needs.
Change Management: Ability to manage changes in Atlassian tools' configurations and processes, ensuring minimal disruption to users while implementing improvements.
Security Awareness: Understanding of security practices and the ability to implement security measures to safeguard sensitive data within Atlassian tools.
Training and Support: Providing training sessions, workshops, and responsive support to users and teams to help them maximize their productivity using Atlassian tools.
Continuous Improvement: Proactively identify areas for improvement in workflows, processes, and tool usage and drive initiatives to enhance efficiency and user experience.
Collaborative Attitude: A team player who can collaborate effectively with IT teams, developers, project managers, and end-users to align Atlassian tool usage with organizational goals.

**Benefits**
35 paid absence days per year for work-life balance of each specialist + 1 additional day for each following year of cooperation with the company
Up to 15 unused absence days can be add to income after 12 month of cooperation
60$/month — insurance compensation
55$/month — depreciation compensation for personal laptop usage for work needs
Udemy courses of your choice
Regular soft-skills trainings
Excellence Сenters meetups