Position: Retention Manager
Company: Develux
Experience required: 2y
English level: upper

**Responsibilities: **

Research of competitors, trends to generate new hypotheses for customer retention
Creation of ideas for optimizing and supporting channels in communication with customers (email, push, etc)
Setting up and automating omnichannel chains
Conducting A/B test of communication chains and analyzing the effectiveness of campaigns
Audience segmentation depending on the form and duration of the product
Close cooperation with copywrites, designers and acquisition team for implementing ideas and improving key performance indicators.

**Requirements: **

3+ years experience with email marketing, retention marketing, digital marketing
Successful promotion of services in the English-speaking market
Experience with CRM systems
Skills to work with: Stripo, Intercom, Mailchimp, Zapier, Sendgrid
reat communication and presentation skills
Upper-Intermediate level of English and higher.

**Social package:**

Annual paid vacation - 21 working days
Paid sick leave
Corporate English courses (after successful completion of the probation period)
Compensation for the cost of a subscription to a health / sports center (up to 100 USD / month after successful completion of the probation period)
Reimbursement of expenses related to thematic conferences / courses (up to 100% in agreement with the Manager/Supervisor)
Medical insurance (50% after successful completion of the probation period )
Availability of working equipment (i.e., computer) for remote work after successful probation term per line manager's request
Corporate events.