Position: System Administrator
Company: OLSOM
Experience required: 3y
English level: upper

Requirements
Professional Skills (is able to)
TCP/IP + Windows LAN (part of multinational WAN) administration, understanding IT security and safety
Proficient MS Windows user systems, internet-related and common local business-related applications
MS Windows Server, Active Directory administration
Servers / regular desktop and mobile hardware maintaining
Good awareness of LAN structured cabling standards
Basic network equipment skills
Basic PBX / packet telephony (IP-phone/Skype/etc.) knowledge

Expected Job Result
Maintaining IT Systems in order and operational.
Supporting users to save their time on technical tasks easily, focusing on guests, minimizing their downtime and ensuring their satisfaction.
Deploying and upgrading IT systems by IT projects part of business development projects.
Restricting users from disallowed use of IT Systems (according to the existing policies).
Meeting and exceeding the standards for IT Quality, cost, and timeframes, following the policies from Сentral IT (with efficiency of user support as the major goal to constantly improve)
Revealing new demands and risks and reporting them to Central IT proactively for changes (by submitting the development requests).

Technical and Supportive
Process or arrange processing of user support requests.
Create and maintain the plans, specifications, and setup lists for IT Systems deployment, operations, and support (cabling and wiring, servers, network, power supply and wiring closet equipment, end-user equipment, software, etc.)
Roll out, maintain, and repair the IT infrastructure, including facilities, hardware, and software.
Assist users as the IT expert, mentoring them in place where needed.
Provide support and systems’ access for roaming users from the HQ and other locations.
Monitor and optimize the systems’ use.
Order the hardware and software equipment, arranging installations, hot stock/repair, CMDB inventory, and write-off, following the existing procedures.
Help Central IT and other regional teams to cross-back up worldwide IT operational activities.

Depending on the scale of the project or the amount of work, large-scale or non-critical technical tasks are to be performed with help of the contractors and/or team members

Work Schedule
Full-time employment, according to local office hours.
Schedule shifts and overtimes depend on person’s performance and Operations needs.

Work Experience
3+ years in equal position 
Personal Skills
Fluent spoken and written Ukrainian, English and Russian
Self-organized, positive, time-managing person
Good common sense and willingness to make ‘complex things simpler’
Strong sense of responsibility and high level of attentiveness