Position: PPC Manager
Company: Hiring and Dealing
Experience required: 3y
English level: fluent

We are looking to add a strong team member who has great communication skills and is interested in working in a dynamic, fast-paced environment.

**Your Day-to-Day activities include:**
Maintain Month - Month Client Retention of 93%+
 - Quickly being able to identify clients who are dissatisfied and planning out a set of tasks both for yourself and the delivery team to increase client satisfaction
 - Complete client requests and tickets within the same day for 70%+ of requests
 - Taking the PPC Wins we are delivering and translating them to clients in a way where they can appreciate and see the value in the service 
 - For clients which are not getting great tangible results just yet from the PPC efforts,  being able to convey our efforts diligently so clients can understand the overall strategy

**Other Notable Responsibilities:**

 - Providing quality customer service to a range of clients under your management
 - Oversight and follow-up on all campaign deliverables
 - Customizing client PPC strategy based on individual needs
 - Providing and explaining campaign reports to each client

**Skills:**

 - Following up with team members to achieve task due dates (Follow Up)
 - Delegating of tasks from client calls to team members (Delegation)
 - Note-taking during monthly PPC reporting calls & team calls (Summarizing Importance)
 - Holding accountability meetings with team members (Prioritizing Tasks to hit targets)
 - Capable of learning enough about each client to understand the goals and challenges of their specific businesses (Relationship building) 
 - Ability to manage both internal and client deadlines (Accountable)
 - Monitor and analyze the effectiveness of marketing strategies (Organized)

**What You Bring to the Team:**

 - 3+ years of experience in PPC Campaign management 
 - 2+ years of experience in Digital Marketing Customer service experience (Speaking directly to clients)
 - Fluent English

**Conditions:**

 - 100% remote full-time job
 - Work schedule 9 AM - 5 PM EST time
 - Opportunity to grow with the US-based developing company
 - A team of professionals
 - Access to the most up-to-date industry tools & software
 - Steady work
 - Employer uses a time tracker to track hours 

**Selection process:**

 - 30-minute audio interview with Talent Acquisition
 - Test task
 - An interview with the Founder


**If this sounds like your kind of thing – we want to talk to you!**