Position: Delivery Manager (Marketing)
Company: Viseven
Experience required: 3y
English level: upper

Viseven is looking for an experienced Delivery Manager to become a part of our Team. If you are open to professional challenges and searching for professional growth, we are waiting for you!

**We are:**

Viseven Group is an international IT company specializing in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development are in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven’s solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists, and managers who create, localize, and customize applications at 8 offices worldwide.

**Key responsibilities:**

- Manage customer expectations, gather evaluation of delivery service and improve quality of delivery service;
- Closely cooperate with Account Manager to provide technical and quality expertise for the customer;
- Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.);
- Manage request changes to the project scope, project schedule, and project costs;
- Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.);
- Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process;
- Ensure project consultants are delivering to configuration, development, and methodology standards;
- Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition;
- Ensure delivery processes are efficient, aligned with customer process and needs, and cost effective;

**Requirements:**

- 4+ years of experience in managing/coordinating complex and complicated digital marketing/Omnichannel projects;
- Understanding the core of digital marketing;
- Experience in building and adjusting work processes within several departments and cross-functional teams;
- Strong communication, negotiation, and conflict resolution skills;
- System thinking and a clear structural approach to everything;
- Understanding the business policies and procedures;
- Ability to deal with a high volume of tasks and projects;
- Desire to learn new technologies, deep dive into details and troubleshoot the problems;
- Fluency in English, both written and spoken;
- Experience with account/project management tools, like Jira, MS Office, CRMs;

KPI:

- Do not break deadlines for the implementation of the client project through your own fault;
- Within 3 months learn the key features of the pharmaceutical market;
- Within 3 months develop templates and approaches to the management of client projects;
- Within 3 months learn the basic features of working with all the main platforms and services used by the Omnichannel division.

**What we provide:**

We understand that our team members are essential to realizing our goals, so we value and empower them to share their vision. And we reward this kind of passion with highly competitive compensation and exceptional benefits, such as:

- Competitive compensation and regular performance-based salary and career development reviews;
- Passionate experienced team, friendly atmosphere;
- Professional and career growth;
- Paid time off — 18 business days per year (20 business days after 2 years of cooperation);
- Undocumented sick leave — 4 business days per year;
- Documented sick leave — 20 business days per year;
- Family leave — 3 paid business days in case of marriage, childbirth or bereavement;
- Comprehensive medical insurance;
- English learning courses;
- Opportunities to participate in professional forums and conferences;
- Regular corporate events and team building;
- Enjoyable working environment: comfortable and fully equipped office and the possibility to work from home.

If you are passionate about project management and enjoy working in a fast-paced environment, this could be the perfect opportunity. As a Senior Delivery Manager at Viseven, you will be responsible for managing complex digital marketing and IT projects, coordinating resources, and ensuring the effective completion of project milestones. You will work closely with the account managers and other specialists to provide technical and quality expertise for the customer and identify potential sales opportunities for the sales team.