Position: Program Manager
Company: Delivery Studio
Experience required: 2y
English level: upper

We are a travel technology company that’s been powering enterprise automation, hotel distribution & connectivity solutions for the travel industry for 25 years. We also launched a brand-new company in 2021 to provide global fintech solutions for the hospitality industry.

We are looking for a Program Manager to join our professional team. The team works on high traffic & extremely scalable travel & fintech platforms. The platforms have to scale to process hundreds of thousands of hotels ARI/bookings data and billions of transactions.

As a Technical Program Manager, you are the bridge between our Product and Engineering teams. You understand the overall engineering complications of deliveries, can balance between product and engineering requirements, and manage your stakeholders with harmony.
Requirements

- 3+ years experience as a Program Manager in a software, SaaS, product, or systems development environment
- Solid technical aptitude and an ability to understand technical designs, challenges, and risks. Engineers should enjoy working closely with you
- Experience in project management 
- Knowledge of Agile methodologies
- Excellent written and verbal communication skills and exceptional emotional intelligence
- Experience and ability to create and support project documentation
- Strong organizational and prioritization skills
- Ability to lead without authority
- Ability to understand complex concepts and make reasoned decisions objectively

Will be a plus

- Degree in Computer Science, software engineering or related field
- Experience working at a high paced, fast-growing, scrappy tech environment
- Ability to juggle between different projects and tasks
- Experience working in product delivery

Responsibilities

- Fully understand the program/project we are building and ensure that there is a complete feature/experimentation document that clearly outlines what we want to build, why we are building it, how we will measure success, etc
- Co-Build a clear technical roadmap for the program/project with milestones ensuring that we follow an MVP approach of getting to the market in the shortest time to validate our assumptions and gather feedback
- Identify all the stakeholders of the project/program and establish the appropriate cadence of keeping them updated
- Call out all the potential risks and come up with a plan to mitigate them
- Follow up with the teams you depend on to make sure they are delivering as per agreement
- Ensure that all the required documentation for the program/project is produced by the different parties (PM, Engineer, Design, etc.) in a way that guarantees transparency and continuity of business in case any change of resource happened
- Ensure the successful rollout of the product during the different phases (Beta testing, AB testing, rollout)

We offer

Meaningful work in a purpose-driven organization.
Twenty-five working days vacation.
A remote-first work environment.
A diverse and inclusive environment where all contributions are welcome
A start-up culture where new ideas can be iterated and implemented quickly
Competitive compensation, including equity, with significant up-side as our company, becomes the leading global hospitality booking management platform