Position: Engagement/Account Manager
Company: Quantum
Experience required: 3y
English level: fluent

Our Focus

Quantum is aimed at helping high-tech and innovative clients with software engineering consultancy by taking responsibility throughout the entire product development life-cycle. Using our software development experience and data science expertise, we strive to reinvent your business by delivering cutting-edge software solutions 
The aim is to find the right clients and build a long-term partnership by ensuring maximum customer satisfaction and profitability.


Responsibilities:

Manage relationships with the client throughout the pre-sales project duration;
Obtain a detailed understanding of client business case and business needs;
Mobilize team, find out optimal approach to project delivery: consulting, discovery, proposal; 
Identify other potential business opportunities and pass them to relevant stakeholders;
Travel abroad on business trips;
Up-sales/cross-sales;
Assist with challenging client requests or issue escalations as needed;
Responsible for client satisfaction in terms of operational relationships;
Customer care.
 
 
Requirements:

Have at least 3 years of sales or pre-sales experience in the project-oriented company;
Relevant working experience with Western European \ US clients;
Understanding of software development and integration project delivery and management methodologies;
Understanding of startup lifecycle;
Understanding of  IT outsourcing business models;
Software/business documentation understanding;
Outstanding soft skills, leadership;
Business Analyst skills;
Technical education;
Advanced/proficiency level of English (writing/speaking).


We offer:

Possibility to communicate with disrupting startups and world leaders in IT technologies;
Possibility to work with innovative technologies - data science, big data, geosolutions;
Possibility to join international team of talented professionals;
Flexible working time;
20 days paid vacation;
Paid sick leave;
8-hour working day and 5-day working week;
English lessons and massage service in the office (partially paid by the company);
Opportunity to take part in conferences, meetups etc. (fully or partially paid by the company);
Regular company events.