Position: Payment Operations Manager
Company: SD Solutions
Experience required: 3y
English level: upper

SD Solutions is looking for a talented Payment Operations Manager!

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

**Responsibilities:**

-Manage, train, and mentor a team of Payment Operations specialists, serving as an escalation point for complex issues.
-Be a domain expert focal point for queries coming from different departments in the organization.
-Monitor and verify the smooth operation of the payments platform.
Interact with company's partners to troubleshoot and resolve operational issues in a timely fashion.
-Work with engineering team to troubleshoot and resolve operational issues in a timely fashion.
-Share product feedback with Product and R&D teams to continuously improve the quality and efficiency of the global payments platform.

**Requirements:**

-Bachelor’s Degree in Economics, Business Administration, Finance or equivalent that demonstrates quantitative and analytical orientation.
-4+ years of hands-on experience in supporting SaaS customers. Team leader or manager experience.
-Detail oriented and well organized.
-A can-do and curious attitude: you should be prepared to operate autonomously, pursue the right answers, and be committed to continuously building your own skillset.
-Passionate for customer service and helping others.
-Excellent communications skills – written and oral.
-Excellent creative thinking and problem-solving skills.
-Able to work in a fast-paced, deadline-driven environment.

**Advantages:**

-Experience with payment systems, banking systems and/or working at a Fintech company.

**About the company:
**
It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.