Position: Technical writer
Company: FS Group
Experience required: 3y
English level: fluent

We're looking for a Technical Writer to author, edit, and review product documentation. In this role, you’ll work with internal resources, interview software developers, and attend engineering meetings to gather, write, and publish technical information for our varied audiences. You’ll produce a variety of top quality materials such as technical documentation, infographics, reports, presentations. As a successful Technical Writer at FS Group, you’re motivated, passionate, and thrive in the fast-paced culture of a dynamic and evolving startup company. You have strong writing skills, the ability to synthesize technical content from an SME and create materials that clearly explain the topic/task to end users based on their persona. We like to move quickly and win together, so a self-starter who thrives under pressure and enjoys team successes.

**Requirements	**
	Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
	Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
	Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
	Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
	Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
	Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.
	Excellent, clear, clean, accessible writing; obsessive eye for consistency and technical accuracy.
	Proven experience producing technical content for public consumption.
	A proactive and open-minded attitude to resolving problems and delivering results.

**Skills**	
	Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
	2-5 years experience working as a Technical Writer or in related job role in an IT development environment.
	Experience in creating documentation for audiences with different levels of technical skill.
	Excellent writing, editing, and communication skills.
	Ability to read some programming code.
	Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.
	Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
	Produce how-tos, tutorials, user guides, and knowledge base content.
	Write software documentation from technical specifications, discussions with developers, and hands-on experimentation.
	Contribute to doc standards, including participating in peer editing.
	Update existing docs to reflect changes to functionality.
	Edit existing developer-written content in preparation for publication.

**Bonus skills	**
	Experience working in a technical startup company, preferably a SaaS company.
	Experience writing content for software applications using a CMS.
	Experience working with Subject Matter Experts (SMEs) both in-person and remote.
	Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
	Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.