Position: Technical Account Manager
Company: Ikajo International
Experience required: 1y
English level: upper

Requirements:
— Previous experience in supporting complex IT products, working as a Helpdesk support;
— Experience in writing SQL queries will be a plus;
— Excellent communication skills;
— Upper-Intermediate level of English;

Responsibilities:
— Working with incoming requests (tickets, emails, chats);
— Resolving customer’s complaints;
— Consulting new clients on existing services;
— Handling the integration process;
— Working with technical documentation.

We offer:
— Interesting and extensive project in the sphere of online payments;
— Fair remuneration;
— Full remote for quarantine period;
— Flexible working hours and work-life balance;
— Modern, comfortable and cozy offi