Position: Middle People Operations Partner
Company: JustAnswer
Experience required: 3y
English level: upper

People Operations Partner’s prime role will be to assist the employees and contractors in identifying their professional needs, planning and facilitating personal growth, and helping the management team implement human resource changes to enhance the organization’s success.

Requirements:

— Proven work experience as a people partner 3+ years
— Experience with all main stages of the employee’s life cycle (onboarding & adaptation, performance reviews & 360 assessment, L&D, people management, conflict solving, engagement & retention, dismissal)
— At least upper-intermediate level of English
— Strong communication and interpersonal skills
— Excellent organization and planning skills with a high level of attention to detail
— Ability to handle multitasking efficiently
— Coaching, proactivity, influencing, problem-solving, and facilitation skills are essential
— Ability to work in a changing environment, flexibility

Responsibilities:

— Work closely with management and people to improve work relationships, build high-performance culture and retention strategy
— Work with performance management (probation reviews, check-ins, performance reviews, setting performance plans and OKRs)
— Hold 1:1s, exit interviews, and feedback sessions
— Support and improve HR policies and processes due to the company needs
— Analyze trends and metrics within the department
— Identify training needs for teams and individuals
— Assist managers and employees in conflict management
— Support team activities and company events (planning and coordinating)
— Ensure all HR procedures and policies are followed by team members

We offer:

— Time off throughout the year (paid and unpaid)
— Professional development support and encouragement
— Resources to help improve your overall well-being
— Free membership to dive into JA product