Position: Lead Verification Manager
Company: iSpeedToLead
Experience required: 2y
English level: fluent

We are **iSpeedToLead**, one of the strong American-Ukrainian IT product/digital marketing companies in the real estate niche. We help our customers to sell and buy houses around the USA.

We are currently seeking an experienced and proactive **Lead Verification Manager** to join our team. Who can manage a team, communicate with clients, and implement strategies to improve the efficiency and effectiveness of lead verification processes.

As a **Lead Verification Manager**, you will play a pivotal role in ensuring the quality and accuracy of leads on our platform, enhancing customer satisfaction, and optimizing lead processing.

You will be responsible for overseeing the quality of leads on our platform, including verifying the accuracy of contact information, lead data, and the percentage of lead publication.

**The work schedule is from 16:00 to 01:00 (Ukrainian time). Some flexibility is available.**

**Responsibilities:**
• Conducting phone calls, verifying lead data accuracy, monitoring lead publication percentage, and other related tasks;
• Lead and manage a team of 2-4 individuals, fostering a collaborative and productive environment;
• Develop, implement, and refine lead verification processes to guarantee precise contact information and data accuracy;
• Collaborate with sellers and clients to optimize lead quality and accommodate specific needs;
• Create and refine scripts and communication templates for streamlined client interactions;
• Monitor and enhance lead publication rates, implementing strategies to expedite and ensure timely lead publishing.

**Requirements:**
• Proven experience in managing teams of 2-4 individuals and leading departments related to customer interactions or order processing;
• Strong English communication skills, both written and verbal, to effectively interact with clients and agents;
• Experience in utilizing automation tools and process optimization to enhance operational efficiency;
• Familiarity with lead management systems, customer relationship management (CRM), and lead tracking tools;
• Effective problem-solving abilities and adaptability to changing requirements.

**We offer:**
• Timely high salary level;
• The opportunity to create, implement, develop, and be a full team member;
• Fascinating project, working with the American-Ukrainian product company;
• Vacation (up to 20 working days);
• Paid sick leaves (5 working days);
• The ability to influence your salary;
• The team of professionals, you can help, promote, and listen.

If you find yourself in this description – feel free to send your CV:)