Position: Head of Office
Company: Sigma Software
Experience required: 3y
English level: upper

We invite a smart, active, and responsible person to hold a position of the Head of Office (Ivano-Frankivsk). You will play a role in the development and support of our HRD, PR, SC, QMD, and other departments.

This is an excellent opportunity to work for an international company in a great location and to expand your skill set in the role of a Head of Office, represent the company at the city level to build a positive image, relations, and visibility, help achieve the company’s mission and goals!

**Responsibilities:**

Represent the company at the city level to build the company’s positive image, relations, and visibility
Act as a liaison between the headquarters and the local office by interacting with management
Contribute to the development and support of various departments (HRD, PR, SC, QMD, etc.)
Serve a departments’ contact point for solving local issues, such as organization of local PR activities, introduction of new company processes locally
Identify problem areas and report them to senior management
Assess local market conditions and identify current and prospective recruiting opportunities
Know goals and metrics of the company and successfully meet them
Be in charge of operational practices, making sure that the office runs smoothly and meets management expectations
Coordinate with, report, and make recommendations to senior management in order to improve customer experience and drive growth
Ensure that the office delivers value and excellence to the clients
Cultivate and grow a strong team of committed managers that will maintain company targets
Bring out the best of office personnel by providing training, coaching, development, and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other offices and headquarters on effective practices, competitive intelligence, business opportunities, and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards and comply with all regulations/applicable laws
Network to improve the presence and reputation of the office and company

**Requirements:**

Experience in a similar role
Technical skills, including proficiency with Microsoft Office programs
Excellent time management skills
Strong attention to detail
Exceptional communication and presentation skills
Ability to handle confidential information
Strong prioritization and organization skills
Ability to multitask
At least Intermediate level of English