Position: Product Owner
Company: Helpware
Experience required: 1y
English level: fluent

Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Philippines, and Germany which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.


Responsibilities:

Analyse business requirements, define product vision and strategy

Maintain product backlog, product roadmap

Prioritize product backlog based on changing environment

Cooperate with the development team, operational team, marketing, sales, etc

Prepare requirements for the UX and the development team

Participate in all Scrum ceremonies with the development team

Act as a single point of contact for the customers on all stages of the life cycle

Manage the operational team, ensure timely delivery of the services for the clients

Communicate with the stakeholders, ensure smooth communication across departments

Monitor market trends and tendencies, keep the stakeholders informed about the current situation on the market

Prepare product demos, conduct product demos for the potential customers, current users, and stakeholders


Qualifications and Skills:

1+ year of experience as a Product Owner or a similar position

Experience with image/video annotation, content moderation, microtasking, artificial intelligence, computer vision

Knowledge of SDLC, Scrum methodology

Experience with Jira, Confluence

Ability to work with uncertainty and ambiguity

Ability to adjust to the changing environment

Structured thinking, willingness to organise, optimise and structurise

Strong communication skills

Advanced English (both writing and speaking)

It Will be a plus:

Experience in the development of API requirements

Experience in sales, upselling, revenue growth


We offer:

Downtown Kyiv location in a modern office (10-minute walk from Kontraktova);

Competitive compensation linked to UAH/USD rate;

Medical and Life insurance after the trial period;

English classes with the native speaker;

Corporate training and parties.

We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted.

Please send your CV in English indicating your salary expectations.

If you have the qualifications needed and ready to maintain the required duties daily, please apply!