Position: Business Analyst / System Analyst
Company: NearShorePartner.ch
Experience required: 5y
English level: upper

The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of enterprise business intelligence applications. Responsibilities may include the management of projects of large scope and complexity, which tend to be of high business visibility, as well as corporate objectives. This person will also be recognized by business as a subject matter expert in various areas of the
organization and be an influential partner in setting business direction and process.

**• Time Zone: Eastern Standard Time (EST)**

**Expected Results**

It is expected that this person:
• performs all the duties of this position with the same level of quality of execution when assigned
to any project in any functional area
• Demonstrates ability to influence decisions made by the business as related to given projects in the areas of functionality and process
• Is able to identify when a project is off course and provides direction to the team to change the project plan for successful delivery
• participates in system requirements definition, testing, training, implementation, and support of business intelligence applications
• solicits business requirements through interviews, workshops, and/or existing system
documentation or procedures. Uses industry standard analysis techniques to uncover business
requirements, such as data flow modeling, use-case analysis, and workflow analysis.
• documents the results of analysis activities using the appropriate templates and tools and is a key contributor in the definition of what the appropriate templates and tools are
• may assume the responsibility of program manager for projects where the scope and complexity are extensive, and the projects are viewed as corporate objectives
• provides mentoring and direction to other business analysts in areas of development
methodology and business processes
• makes recommendations and influences outcomes regarding necessary changes on deliverables
expected from other groups
• initiates and leads work with other development groups to ensure an integrated business
solution
• represents enterprise business needs on project teams
• demonstrates a clear and exact understanding of FM Global’s business and business processes

**Requirements**
**Education:**
• Bachelor’s degree preferred
**Experience:**
• 5+ years of general business analysis experience
• 2+ years of experience in project management

**Technical Knowledge:**
• Expert knowledge of techniques and tools utilized in functional design, data analysis, and data flow diagrams
• Highly data literate; able to understand and articulate complex data challenges, modeling
techniques, and impacts on dependent analytics
• Knowledge of FM Global’s current/planned technological environment and the appropriate
technologies, tools, and techniques used to solve business problems
• Excellent technical knowledge of capabilities and limitations of technological solutions

**Technical Skills:**
• Extensive experience gathering requirements, functional design, and working
with business processes
• High level of deductive and logical skills
• Proven ability to work in technical environments that use tools involved in data flow
diagramming, data analysis, issue tracking, and documentation and presentation
• Experience with managing projects of considerably large scope and complexity with projects
teams of 5+ individuals

**Soft Skills:**
• Proven ability to multi-task and establish priorities
• Excellent interpersonal, oral/written communication and organizational skills
• Proven ability to provide direction to others and influence decisions made
• Proven ability to negotiate with business and IS groups in order to facilitate
win/win scenario