Position: Application Support Analyst
Company: EPAM
Experience required: 2y
English level: intermediate

DESCRIPTION
EPAM’s Unit is looking for exceptionally talented people to join our team of world-class engineers. Our clients are some of the world’s largest and most innovative banks, investment banks, and wealth management institutions. We currently have openings in the Northeastern Coast, USA, and Kyiv, Ukraine for specialists willing to participate in the development of a next-generation Investment Analytics platform.

The new platform is cloud-based, built upon modern distributed computation frameworks. It focuses on agility, scalability, security, cost-efficiency, and offers a new level of data analysis capabilities.

RESPONSIBILITIES
Monitoring and responding to system alerts, troubleshooting and problem resolution
Managing and responding to incoming emails, issue management, systems and group chat channels
Engineering and project work as well as working with BAU support tasks to resolve common issues depending on the candidate’s skillset and abilities

REQUIREMENTS
Proven technical background and experience of support/configuring of Linux/Unix or Windows servers
Experience in AWS cloud infrastructure
Thorough knowledge of one of scripting languages, preferably Bash
Proficiency in scripting (Python)
Experience in Linux command line
At least basic knowledge of Incident Management, Change Management, SLA/OLA
Troubleshooting skills strong enough to be able to perform L2 investigation and deliver resolutions
Familiarity with RDBMS
Familiarity with SDLC lifecycle
Readiness to work night shifts
Strong analytical and problem-solving skills, quick learner
Good communication skills
Upper-Intermediate or higher level of spoken and written English (B2+)

WE OFFER
Competitive compensation depending on experience and skills
Individual career path in engineering
Social package - medical insurance, sports
Unlimited access to LinkedIn learning solutions
Compensation for sick lists and regular vacations
Partial grant of the cost of certification
English classes with native speakers (certified English teachers)