Position: Head of CRM/Retention (sportbooks/casino)
Company: FS Consult
Experience required: 2y
English level: upper

Essential professional experience:
-Extensive CRM experience in Online Gaming (casino/sportsbook);
-Experienced people manager with a strong track record of leading diverse teams;
-Experience in collaborating and developing strong relationships with internal and external contacts;
-Data literate with strong analytical skills and knowledge of industry KPIs;
-Experience in creating, delivering, and reporting on successful CRM roadmaps.

We invite those who fired up to:
-Setting retention goals, planning and managing marketing strategy
-Managing the team – evaluating staff performance, improving staff productivity and efficiency
-Determining KPIs for CRM department
-Teamwork with Call Center, Analytics, Product, SMM Team, etc
-Making user researches, market researches
-Writing documentation (business requirements) for new/current functional
-Create a promo plan for tactical campaigns, coordinate the technical execution and   placement of proposals, track the success of campaigns (casino/sportsbook);
-Achieving KPI on a regular basis: increasing the company's turnover in the  casino/sportsbook direction;
-Deliver campaign roadmaps according to standard and in a timely manner


We offer:
-Relocate to Cyprus after trial period;
-Modern cozy office in center of  Limassol;
-Flexible work schedule Mon-Fri 9(10) — 18(19);
-Young and ambitious team of specialists;
-Professional development;
-English speaking environment;
-Premium, bonuses and other benefits.