Position: IT-specialist
Company: Trust Sourcing
Experience required: 1y
English level: upper

We are a successful Company with great ambitions. We operate in a very competitive market so every day we are looking for opportunities to be better. To be faster. Having a lot of ideas we are very open to fresh ones.

**Responsibilities:**

- Manage installations, upgrades, and configurations of hardware and software;
- Assist with network administration tasks;
- Ensure data storage is safe and secure;
- Resolve all issues coworkers have with their IT systems and software;
- Educate coworkers about network security and best practices for computer usage;
- Support the day-to-day operations of our computer network;
- Integrate the business applications and programs;
- Maintain and optimize subcontractor`s networks and company laptops (about 100 users);
- Monitor the HW and SW market of Ukraine and Abroad (if needed) for usage, price, and quality requirements;
- Maintain computers/laptops and office equipment;
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues;
- Setup accounts and workstations;
- Participate in the inventory process, budgeting, planning the needs and supplies of computer and office equipment, purchasing hardware, software, and software licenses;

**Technical must experience:
- A degree in computer science or a related field is preferable;
- Proven 1+ years of experience as an IT Operations Engineer or Support Engineer;
- Proven experience in OS installation and troubleshooting for Windows and Mac (macOS, Win10/11);
- Soft must experience:
1. Strong analytical and problem-solving skills.
2. Good communication ability, both written and verbal.
3. Good organizational, documentation, and communication skills.
4. English: upper intermediate.
6. Ability to manage multiple tasks.
7. Taking ownership in what you do.
8. Open mind.

**What to expect from us:**

- Dedicated leaders with open doors;
- A collaborative environment where everybody is happy to help;
- Free English lessons;
- Medical Insurance;
- Comfortable office in Tceh Centre with bicycle and car parking; (https://tceh.com.ua/golden-gate) ;
- Corporate parties and events.