Position: IT Engineer
Company: Surprise
Experience required: 1y
English level: upper

Description

Surprise.com is fundamentally changing how people work, by engaging employees and providing impactful analytics to people operations professionals. To continue scaling our impact, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose to make anything we touch be the best it can be. Currently we are growing the IT team in the Infrastructure department (IT, DevOps, Security teams)  and looking for a senior IT engineer with the possibility to grow in IT manager position. 


What will you be doing?
 
Working closely with DevOps and Information security team to implement the most automated and secure user management process using modern tools like Okta, Terraform, AWS
Working on integration about 40 SAAS services with Okta
Working on automation of all routine manual processes
Maintain IT self managed services in AWS cloud
Work on integration of Jamf/MDM
Wok on running of Service desk system
Be involved into all process and operation activities of IT team
Participate in daily standups
Build IT policies
Run new offices and build most modern and secure office networking
Support existing SaaS application platforms (GSuite, Zoom, and Slack, Github, AWS, etc)
 
What are we looking for?

3+ years  on position IT engineer/System Administrator
Knowledge of networking
Experience with OS Mac-based, Linux, Windows  
Experience GSuite, Jira/Confluence, GitHub
Experience in buying and managing equipment
Experience with monitoring tools (Zabbix, Prometheus, etc)
Upper-intermediate English (both written and spoken)

What skills come in handy?

ITIL, G Suite, Okta  certifications
Basic Agile knowledge 
Basic experience with cloud providers(preferable AWS, Azure, etc) 
Experience with configuration management tools like Ansible, Chef, etc
Experience with Atlassian products(Jira, Confluence)
Experience with building Chatbots
Experience with Okta

About us
At Surprise.com, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose from the inner quest for excellence itself, being driven from within to make anything we touch be the best it can be. We take pride in developing deep user understanding, obsess about the details, and go the extra mile to show our users we love them. We are first and foremost customer driven – engineering, product and design collaborate as equals to create a phenomenal end user experience.

Benefits

Work on interesting and challenging projects, while building a pioneering software category
Great atmosphere, with the vibe and energy of a high-growth tech company
Competitive salaries
Option of equity
Close collaboration between UA and US team members
Ultramodern office in the heart of Lviv (Magnus) and Kyiv (Gulliver)
Flexible working hours
Complimentary dinners (like Pizza Friday!)
English classes and an immersive English-speaking work environment (we have a lot of native speakers at the office)
Ability to travel to the US
Corporate activities and parties
Dedicated wellness area in the office
20 working days of paid vacation
15 days of paid sick leave
And, of course, we use Surprise internally!