Position: Dev Support Engineer
Company: Academy SMART
Experience required: 3y
English level: upper

Our client Codefresh is a Continuous Integration and Delivery platform built for Docker from the ground up. It helps companies automate their Docker workflow and streamline the lifecycle of Docker images (build, run, test, deploy).
Required skills:

    Minimum of 2-3 years of hands-on experience in supporting production systems;
    Clear, focused approach to debugging customer problems;
    Experience working with Cloud providers (AWS, GCP, Azure);
    Previous experience working with Cloud SCM systems (Github, Bitbucket, Gitlab);
    Understanding of CI/CD methodologies in the Software Lifecycle;
    Deep understanding of web-based applications and API architecture;
    Experience with Containers and Microservice architecture (ex: Docker, Kubernetes)- must have;
    Deep Knowledge of Linux and comfort with Bash scripting;
    Ability to pick up new technologies; highly motivated and self driven;
    Have a intuitive “Customer First” mindset; ability to empathize;
    Strong English speaking and writing proficiency- must have;

Responsibilities:

    Provide Satisfactory technical solutions to customer issues
    Debug issues effectively
    Provide Best practices for our customers in the CI/CD area
    Be a source of knowledge for the customer who is adopting Codefresh
    Participate in creating a wealth of knowledge in the community
    Track issues in tickets while meeting SLA requirements
    Work with RnD to ensure feedback loops for bugs and enhancements are complete