Position: Strong Middle BA
Company: StaffingPartner
Experience required: 3y
English level: upper

The solution also makes monitoring queries, chats, agent performance and SLAs easier to ensure the best and most efficient service.

Requirements:
At least 3 years of experience in Requirements Management or Business Analysis
Practical work experience with systems like JIRA
Good knowledge in Agile, especially in SCRUM
Excellent communication, negotiation, and presentation skills
Critical thinking and problem-solving skills
Experience working in a fast-paced project environment and adaptability
Intermediate English or higher

Responsibilities:
- Working with project stakeholders to define project scope, goals, deliverables, business and software requirements
- Identifying business opportunities and providing creative solutions to complex problems
- Breaking down business requirements to a manageable level and interpreting them to the development team
- Creating and maintaining business and software requirements documentation
- Writing software functional specifications including use cases, mockups, and diagrams
- Defining software acceptance criteria and validating the product against them
- Working with UI/UX team on product usability, providing input, and verifying results
- Prototyping user interfaces and algorithms of the system behavior
- Managing project scope by ensuring that changes in scope are well documented and approved

We offer:
- A friendly and supportive environment
- Competitive salary
- Paid vacations and sick leaves
- Medical insurance
- Career development: professional guidance, certifications and mentorship
- Professional events: participation and reimbursement
- English language courses
- Team buildings and corporate celebrations