Position: SRE/DevOps Engineer
Company: Quickstarter AI
Experience required: 5y
English level: upper

Your goal will be to become an integral part of the team, making every challenge of the platform – your own challenge, and solving them accordingly.

**Responsibilities**
- Defining and maintaining SLOs and SLIs.
- Maintain and develop the platform’s real time monitoring and alerting.
- Supporting the development team’s effort towards reliability, creating a solid reliability culture within the development lifecycle.
- Drive incident, problem management and root cause analysis
- Develop, monitor and respond to all alerts for production systems.
- Develop troubleshooting documentation for production support resources.
- Support & expand - Maintain our AWS and Azure hosted infrastructure. You'll need to monitor and proactively plan and configure aspects of the infrastructure as well as liaising with other parties both internal and externally to improve our performance and improve reliability.

**Requirements**

**Desired skills and experience:**
- Bachelor's Degree or MS in Engineering or equivalent
- Experience in operating a container orchestration cluster (Kubernetes, Docker Swarm);
- Experience developing or maintaining software for production services at scale;
- Experience with AWS (azure will be considered a plus;)
- Experience with Continuous Integration tools (Gitlab CI, Jenkins);
- Strong scripting skills (Bash, Python or Go);
- Excellent communication skills;
- Experience with Terraform;
- Thinking out of the box and anticipate challenges - It is imperative we are not simply reactive, we must expect challenges and question technologies, procedures and thinking already in place, you will be expected to constantly review and challenge at all levels.
- Versatility - We work with agile/lean methods. We'd much rather iterate and learn than assume we know all the answers.
- Engineering excellence - Constantly looking for new ways to improve our infrastructure and leverage the capabilities AWS, Azure (and others if needed) provide us with.
- Being a team player - You don't (always) work in isolation and are excited by the thought of using your team whilst involving product, experience design, engineering and more in the process.

**Will be considered as a plus:**
- Telephony knowledge (SIP,VoIP);
- Experience in Linux Administration (RedHat, CentOS);
- Working knowledge in Configuration Management tools (Ansible);
- RDBMS knowledge (MySQL, Postgres);
- NoSQL knowledge (Redis);
- Experience with ELK;
- Experience with Cloud Security Services.

**Benefits**
- Fixed compensation;
- Long-term employment with 24 working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear.