Position: Event Operations
Company: Tango Me
Experience required: 2y
English level: upper

**Live Operations** is kick-ass department driving consistent growth of Core User Engagement KPI’s and top line revenues through targeted user communications, campaigns and events. 
**The Event Ops team** assists with executing monthly LiveOps revenue and user engagement activities. Its main focus is delivering content driven events and ensuring smooth live operations during out-of-office peak hours with the objective to grow our engaged user base and revenue 

**The work includes **
- Coordination and communication of planned events, hands-on coordination for small and large scale tournaments, leaderboards, leagues, etc
- On-call shifts to monitor revenue health and assist in mitigating incidents through user communication and live operations trouble-shooting  

**Responsibilities:  **
- Coordinating content (streamer) driven events hands-on with individual users and user segments
- Executing events during out of office hours and ensuring smooth and successful operations and user journey during events
- In-app promotion management: setting up and executing events, promotions and customer facing communications through a host of marketing tools 
- On-call monitoring and support during live customer-facing incidents at scale
- Identification of specific actionable growth opportunities through event ops and monetization activities

**Requirements**
- 2+ years experience in **KPI driven B2C** organization
- 1+ year experience in direct 1:1 communications high value end customers 
- Experience with segmented large scale segmented user communications (email, sms, banners, push, etc) and standard back-office tools is a plus 
- A bachelor’s degree, preferably in Exact Science or Economics
- Advanced technical skills, including MS Office
- Upper-Intermediate level English is a must. All other additional languages are a plus