Position: CRM Coordinator
Company: Bet999
Experience required: 2y
English level: upper

team on Malta, getting ready to launch the product

We are a start-up company, and we're looking for someone who wants to develop, learn and grow with us. We are looking for dedicated and result-driven team players who are ready to take on the challenges that will come with working with start-ups, and who are willing to reach their goals and potential.
You’ll be reporting to the CRM Manager.

**Key Responsibilities**
- Execute CRM automated campaigns and Casino & Sports campaigns through the monthly promotions calendar
- Building and testing segments for automated and ad-hoc campaigns
- Testing, sending and scheduling email/sms/push-notifications to our customer database using appropriate systems in place
- Setting up bonuses in the back office to be credited to players
- Coordinating with other teams to acquire necessary marketing materials.
- Aligning with the CS team on new campaigns, while also investigating campaign issues reported by customer service.
- Assisting the CRM Manager with reporting of campaign performance
- Ensure timely delivery and flawless quality on all tasks handled
- Regular monitoring of our key user experience flows, issue/bug escalation and follow-up until resolution or backlog addition.

**Your qualities and experience**
- Must have at least 2 years’ experience in an iGaming role, with 1 year experience in the CRM department.
- Experience in executing campaigns using marketing automation tools, preferably Fast Track.
- Basic knowledge of HTML.
- Proficient knowledge of Microsoft Office, mainly Excel.
- Is well organised, with a great attention to details, and able to manage time efficiently.
- Is self-motivated and able to work from own initiative, yet thrives in a team environment.
- Has great interpersonal skills and the ability to communicate effectively at all levels of contact.
- Has a positive mindset and a ‘can do’ approach.
- Must be fluent in English.

**What we could offer:**
- We are just launching - so all your plans, ideas and professional challenges are welcome.
- Multi-culture: we have teams in Malta, Ukraine, Taiwan, Philippines and Hong Kong.
- Net payments connected to cryptocurrency, fixed in USD.
- Flexible working hours (you could choose comfortable working hours based on the company timezones for productive cooperation).
- 1-year contract with ability to prolong it.

**Would you like to become a team member in a product company? We are waiting for you.**