Position: Helpdesk Engineer for Ciklum
Company: Ciklum
Experience required: 1y
English level: intermediate

Responsibilities
— Service Desk System tickets management
— Technical assistance of users
— Diagnostics of incoming tasks
— Remote users support
— Helpdesk processes improvement
— Holding the educational meetings
— Updating the documentation

Requirements
— Education — higher
— Experience on similar position from 1-2 years
— English — intermediate
— High level of communication is a must
— Calm, responsible, initiative, self-organized, eager to learn

What’s in it for you
— Variety of knowledge sharing and training opportunities
— Career and professional growth
— Competitive salary
— Possibility to work in a big and successful company
— Long-term employment with 20 working-days paid vacation and other social benefits