Position: Support / SRE Engineer (Poland, Georgia)
Company: Forte group
Experience required: no_exp
English level: upper

Our software product is a highly secure virtual data room that allows users across the globe to confidently publish highly important business information in real-time for due diligence and analytical purposes.

We practice Scrum and follow the Agile way of working, we’re focused and dedicated to delivering business value to our end users incrementally, predictably, and with high quality.

Our advantages are a friendly team, international environment, and direct collaboration with colleagues abroad.

**Job Content**

Currently, we are looking for a Support/SRE Engineer willing to join our international team supporting the product's operational stability 24/7 (the Sunday shift is in on-call mode). In addition to the pure support activities, the team develops and maintains a number of support tools for day-to-day work optimization and root causing of bugs and issues performs system health monitoring.

It’s a great opportunity to learn and master skills in software development, enhance your English communication skills and work with a globally renowned customer!

**Team Responsibilities**

● Support team consists of two sub-teams – in Minsk and in the United States
● Support team covers 24/6 in 3x shifts and is responsible for handling Production issues and related communications
● On-call shift once a month on Sunday
● Night shifts for Minsk are covered by colleagues in the United States
● Besides addressing Production issues (critical and non-critical) the team takes part in the development and maintenance of support and monitoring tools and root causing of bugs and issues
● The team follows Scrum methodology

**Technologies/Tools used on the project**

● Platform: Azure Cloud, Proprietary Datacenters
● Database: MS SQL
● Back-end: ASP.NET Core WebAPI, ASP.NET MVC WebAPI, ASP.NET WebForms
● Front-end: Angular 7+
● Frameworks: Entity Framework/Dapper, Auto-mapper
● Unit Tests: nUnit, MS Test
● Task Management and collaboration tools: Azure DevOps, Confluence, MS Teams
● Repository: Azure DevOps Git versioning control
● Cloud monitoring: AppInsights, DataDog
● Build Server (CI/CD): Azure DevOps

**Qualifications**

● 1 year of experience in development and maintenance of web application/infrastructure
● Experience in application development (C#/.NET/Angular)
● Experience in Infrastructure as Code for Azure Cloud (terraform/PowerShell) is a PLUS
● Familiar with Clean Code and Code Conventions (Naming, Structure) is a PLUS
● Upper-intermediate English
● Strong communication skills (written and verbal) are recommended

**We offer**

● Experience of direct collaboration with colleagues all around the world
● Opportunities for self-realization
● Friendly team and enjoyable working environment
● No production support duties
● Flexible working hours
● Social package: professional & soft skills training, medical & family care programs, sports
● Free English classes