Position: Infrastructure/System Administrator Windows
Company: GeeksForLess
Experience required: 3y
English level: upper

Required skills:

•  3-5 years’ experience deploying and managing systems and infrastructure in an enterprise production environment;
• Ensure self and teamwork effectively and efficiently within established guidelines.
• Strong organizational, time management, strategic thinking, research/ analysis, and attention to detail.
• Strong interpersonal relationship building and listening skills.
• Solid knowledge of the relevant technology stack.
• Strong knowledge of Security threats, security concepts and best practices.
• Windows Server 2008-2016.
• Active Directory, GPO.
• RDS, IIS, Popular services.
• DFS, SMB, NFS storage.
• Scripting: Powershell/vbscript/bat.
• VMware vSphere, vSAN, NSX, Site Recovery.
• Backup solutions: Veeam/Data Protector/BackupExec.
• Configuration and patch management: SCCCM/Altiris.
• Configuration and systems health/uptime monitoring: SolarWinds/Pingdom/PagerDuty.
• ITSM tools: Service NOW/Jira
• Azure Cloud Administration experience

We offer:

•  Competitive salary
• Career opportunities, professional and financial growth
• 1.5x overtime and 2x holidays payment (completely voluntarily)
• Secure environment
• English classes
• Assistance with PE and tax handling

Responsibilities:

Incident and Problem Management (40%)
• Investigation and response of the incidents generated by monitoring team.
• Communication with vendor support and internal stakeholders.
• Identifying of monitoring improvement opportunities.
• Identifying patterns and repeated incidents and problematic configuration instances.
• Logging incident related communication and resolutions in the IT service management system.
• Manage and maintain domain-specific knowledge database.
• Provide automation solutions for routine repeated incidents.

Requests Fulfilment (35%)
• Establish and maintain regular written and in-person communications with the organization’s relevant stakeholders regarding pertinent IT activities.
• Support operations-related projects and project portfolio.
• Respond to inbound communications — including alerts, emails, phone calls, and SN tickets, within a reasonable timeframe.
• Project Implementation Support

Proactive maintenance (15%)
• Strictly follow the established change management process.
• Apply necessary configuration changes and deploy patches upon management approval.
• Remote support of the onsite hardware maintenance activities.
• Backup Monitoring and maintenance
• Patching and Vulnerability Management

Risk and Compliance (10%)
• Contributes to the development of/complies with policies &amp procedures related to enterprise architecture.
• Works with other internal staff experts to maximize the standardization and efficiency of new policies &amp, procedures.
• Ensure changes to the system and business solutions are appropriately risk-rated.
• Increase knowledge of risk management practices and techniques.