Position: Business Analyst, Banking System
Company: DataArt
Experience required: 3y
English level: upper

Our client is a British bank, one of the largest finance companies in the world. The bank was founded three centuries ago, and today its assets are estimated at trillions of US dollars.

Throughout its history, the bank has offered various banking products to clients. Its technical support has become more complex and expensive due to the expansion of its product line and the growth of its customer base. The development of technologies has led to a growth in customer expectations for banking apps as well as the automatization of bank account interactions. Therefore, it became clear that all of our client’s IT systems needed an upgrade. Now they have been improved in accordance with modern technologies, and the user interfaces of the apps have been modernized as well. DataArt’s team is currently working on closer integration between the apps. An incredible amount of paperwork with which the specialists of the bank are engaged is going to be automated and transferred to an electronic format.

DataArt's experts together with developers on the client's side are creating new banking apps and upgrading the old ones. In particular, there is a custom client portal project, which aggregates all user information and allows users to switch easily between the various banking products. Also, we are developing a system for storing client data and applications designed for easy car loans, issuing bank cards, and account registration. Currently, there are also some other products at the design stage.

Working on this project will provide you with an opportunity to participate in the technological modernization of a large financial institution, creating a product that will have millions of users, and obtain relevant experience in Agile software development.

We are looking for a Technical Business Analyst to play a key role in the API Enabler platform used across the bank to accelerate the delivery of API products and digital experiences to both internal and external clients. The BA will be part of an Agile team, therefore knowledge and experience working with the Agile methodology are key. The BA will work closely with business stakeholders and other teams.

Responsibilities
- Provide practical assistance to teams by executing the API and digital communications strategies
- Curate, organize, and drive customer-facing portal content and results
- Refine the platform roadmap through constant feedback from customers
- Work closely with the developers in the delivery teams to define, coordinate, and execute the delivery plan, remove blockers, and solve problems
- Develop close working relationships with technical and business stakeholders

Must have
- Experience working for a company with an API based customer segment
- Experience in documenting systems or technical writing
- Strong interpersonal skills
- Be organized, methodical, and thorough with a detailed and structured approach to problem-solving
- Understand the details and still see the bigger picture