Position: Associate Project Manager
Company: Scorum
Experience required: 1y
English level: upper

ABOUT ONLINE GAMES

Online games — a project to develop casino gaming and sports betting sites in B2B turnkey format. The projects of our clients work all over the world: Turkey, India, Australia, EU countries and Latin America, and many others.

We provide full customer support, starting from the selection of color palette, and ending with the granting of a license and project support after the project is launched.

Our advantages are a flexible approach, based on the requirements of each client, interest in the development of the project, as well as innovative solutions such as the integration of AI.


ABOUT WORK
∙ Strong team: only senior and middle level specialists;
∙ Opportunity to improve professional skills among experts with experience of 3-7 years;
∙ Interesting tasks for creating new functionality, finding the best solution for business;
∙ Opportunity to choose between office work, remote work, and even relocates in many countries of your choice — discussed.

Team: PM, Front-end Devs, Back-end Devs, QAs, Designers, DevOps, PSP team, Lawyers.


UPCOMING CHALLENGES

∙ Become an expert in our products and be able to resolve issues our customers have;
∙ Assist in onboarding, educating, and supporting our customers through their journey;
∙ Work closely with customer management to developing effective working relationships and ongoing management processes;
∙ Provide technical consulting service to prospects and customers as required;
∙ Constantly assess customer feedback and make necessary improvements;

∙ Actively manage project timelines, milestones, resources, issues with appropriate escalation processes in place;
∙ Write clearly stating assumptions, define customer requirements;
∙ Help define clear metrics tracking and dashboards for the client and internal communication and to identify areas of improvement;
∙ Provide direct, up-to-date feedback on project performance and status to clients and team;
∙ Leverage the industry’s best practices and contribute to continuous enhancement of customer management processes.


EXPECTED SKILLS

∙ Experience in Account Management, Project Management or Business Analysis;
∙ Excellent written and oral communication skills;
∙ Multi-tasking: ability to run different small projects (4-8) at the same time;
∙ English B2+.