Position: Billing Manager (LatAm)
Company: PMI team
Experience required: 2y
English level: upper

PMI is a service company, engaged in the development and implementation of the expansion strategy for Parimatch brand in the markets of Africa, Asia, Europe, and Latin America.

The company provides tech, marketing and communications services for partners in the betting and gambling industry. Innovations, new technologies and the desire to provide the best gaming experience for the customers is what drives PMI forward.

**We invite those who fired up to:**

Monitor daily, weekly, monthly monitoring of billing KPIs related to the market in area of responsibility (balance, approve rate, conversion rate, average transaction value, abandoned transactions, timeouts, payments distribution, etc.);
Escalate drops and anomalies to providers and respective internal teams, pushing responsible people to provide feedback on ETAs and fix statuses;
Interact with marketing, CRM, customer support, and other departments and handling their requests;
Report of changes on the cashier including buttons order, providers distribution, on\off, payment flows, etc;
Understand of current payment flows, methods, provider's backoffice, existing monitoring, analysis, and backoffice tools;
Announce of critical changes in cashier of the relevant teams;
Perform testing own cashier payments test and together with locals.- Investigate and analyze of drops, anomalies, individual deposit/withdrawal delays/fails with assistance of analysts or other teams when required;
Track quality control of cashier readiness to launch traffic;
Supervise of different payment operations processes (manual withdrawals, etc.), performed by other teams.

**Essential professional experience:**
2+ year as billing specialist (online payments);
Confident in dealing with numbers and processing of financial/transactional information;
Advanced Excel and other MS Office software user;
Good understanding of online payments technical integrations, funnels, flows;
Experience of written and oral communication with foreign customers or partners;
Good understanding of transactional systems and services;
English at upper intermediate level.

**Desirable skills and personal features:**
Attention to details;
Multitasking;
High level of communications skills;
Team player;
Ability to communicate with partners independantly;
Ability to take decisions on disabling/enabling methods independantly.

**We care of your:**

**Health**
100% paid sick leaves;
Medical insurance & financial aid;
Benefits Cafeteria (gym/stomatology/psychological service & etc.).

**Wealth**
Competitive salary and сonstant encouragement for your efforts and contribution;
Annual salary review;
OKR-based bonus system.

**Personal and professional growth**
Individual annual training budget with an opportunity to visit paid conferences, training sessions, English lessons, workshops, etc.;
Personal development plan; 
Feedback culture.

**Work-life balance**
20 working days of paid vacation;
Flexible schedule;
Corporate events and team-building activities.