Position: VOIP Engineer
Company: OutCrew
Experience required: 1y
English level: upper

We are looking for Collaborated and high motivated network engineer is responsible for designing, installing, maintaining and supporting our Global Network and security systems (LAN, WAN, Firewalls, WAF , Advance IP services). Will provide high-level technical support for security and network systems, to include development of network and security documentation, and leads works projects in order to upgrade to new and/or improved Network and Security equipment and procedures.

Roles & Responsibilities:
• Analyzing existing VOIP networks
• Installing and configuring IPBX servers and systems
• Troubleshooting VoIP network issues
• Manage call centers
• Develop configuration and maintenance procedures
• Collaborate with cross functional teams
 
Requirements:
• 1+ years of proven experience in a VoIP field (SIP protocol)
• Good understanding of computer networking (OSI model, TCP/IP stack, common problems and troubleshooting IP networks)
• Hands-on experience on SIP troubleshooting
• Experience with Unix systems (CentOS/Fedora, Debian/Ubuntu, etc)
• Experience with VoIP software and hardware (configuring, installation, provisioning)
• VoIP carriers interconnection, billing, rates, ability to analyze and escalate issues
• knowledge and experience with SIP servers like OpenSIPs or Kamailio
• Experience with monitoring tools like Zabbix/Grafana
• Team player and positive attitude
• Excellent organizational and coordination abilities
• Self-motivated, and able to work with minimal supervision
• High service orientation and strong customer facing along with excellent communication skills
• High-level English - verbal and written 
• Self-learning capabilities 
• Experience working with ticketing solution – advantage