Position: L2 Support Engineer
Company: Playtech
Experience required: 1y
English level: intermediate

Required skills

•  Android/iOS applications troubleshooting
• HTML5 web applications troubleshooting
• Linux basics
• Expirience with Grafana, Kibana
• Api troubleshooting (e.g.Postman: GET, POST, WebSockets)
• Jira, Confluence, Service Now — strong usage skills
• Strong communication skills — both written and oral

We offer

•  Possibility to cooperate with a product company
• Educational possibilities
• Competitive compensation
• Fully-equipped perfect office space located in the city center (“Palats Sportu” metro station)
• Warm and friendly attitude to every specialist
• Professional growth

Responsibilities

•  Cooperation with L1 and L3
• Close cooperation with QA in defect verification
• Web applications troubleshooting
• Basic backend troubleshooting (logs, FS processes, ports, etc)
• Defect management through the operational flow
• Troubleshooting on real devices and emulators
• 24/7 on-call support