Position: Solution Engineer
Company: Toughbyte
Experience required: 3y
English level: upper

**Responsibilities:**
Work closely with the Product,Sales, Support and Development teams
Advocate for client and potential-client’ business needs and requirements to ultimately improve company's product and feature offering
Serve as a Technical go-to Champion and Product Evangelist for our existing merchants, digital agency partners and internal team members
Work together with both (existing and potential) customers and development agencies to understand specific business requirements for projects and provide a suitable solution
Work with external developers through email and screen-sharing to help with any integration queries or issues they may be facing
Regularly feedback any feature requests and/or bugs
Aiding sales calls from a technical perspective

**Soft Skill Requirements:**
Technical Consulting experience
Pre-sales experience
Ability to convey technical solutions and consultation to both technical and non-technical audiences
Thrive at finding a solution to any given problem
Excellent oral and written communication in English

**Technical Requirements:**
**Must haves:**
Previous Engineering experience (preferably in a SaaS company)
Hands-on experience in JavaScript, HTML and CSS
Good understanding of the utilities/tools used in the E-commerce industry (e.g. ERP, PIM)
Knowledge and experience within E-commerce platforms including Shopify, Magento, Big Commerce, Salesforce and Hybris