Position: CloudOps Engineer
Company: Sisense
Experience required: 3y
English level: upper

Please pay attention to the working schedule: late shifts coverage (2 PM - 11 PM Kyiv time). The position will also include On-call rotation shifts on Holidays and nights with additional payment.

**WHY YOU SHOULD JOIN OUR CloudOps TEAM:**

Cloud is one of the main goals of Sisense and its biggest growing segment, You will get to be a key player in bringing Sisense to the next major milestone becoming a SaaS Company. You will achieve that by being surrounded by devoted smart engineers, a team that loves what they do and is passionate about being a technological leader. At Sisense your journey of acquiring new professional skills and technology is endless. 

**By Day 30...**

You will learn about the in and outs of the Sisense product.
You will dive deep into our cloud migration process.
You will have a strong understanding of the product infrastructure both internal development and cloud infrastructure.
You will learn the operational process of Sisense Cloud. 

**Day 60...**

You will complete up to a handful of migrations into our cloud environment. 
You will execute and troubleshoot SaaS application deployment procedures working with customers to solve critical issues upon escalations.
You will operate and manage full customer cycles, from deployment to production maintenance, including Creating documentation for passing the knowledge.

**Day 90...**

You will be the owner of multiple migrations projects.
You will investigate and troubleshoot incidents, and be a key player in delivering the issues to the relevant RnD team, and influence the product.
You will continue working with high-level customers upon escalations to provide a technical solution.
You will be responsible for pushing our product to higher up time and better results using multi-tenant code analysis, Monitoring system performance and recommend corrective action.
You will create configuration and infrastructure management with tools like Terraform 
 
**WHAT YOU’VE ACCOMPLISHED… SO FAR:**

You’ve a Degree in a related field (Networking, Software Development, Database Administration)
You are experienced with supporting complex product infrastructure and applications
You are proficient in English, including communication, presentation, and writing skills
You have strong technical experience in Linux
You are experienced with working with logs, and various monitoring tool such as Grafana, New Relic, Kibana
You have the knowledge of or desire to learn
AWS or other cloud platform administration
Scripting languages such as Bash, Python, and Powershell
Containerization technologies such as Docker, Kubernetes, Amazon ECS
Linux and Linux Administration
Git, GitHub, and related tools
Application build pipeline tools such as Concourse CI, TeamCity, Jenkins, CodeBuild

**WHY YOU SHOULD JOIN SISENSE?**

We live our values. We care about each other, the technology we create, and the customers we support. We know we’re constantly learning and improving, and look forward to sharing insights and techniques with each other.
We have interesting customers. We support the Red Cross with dashboards about supplies, help a suicide prevention hotline with SQL+Python ML analysis, and enable Tinder to make better matches.
We are our own customers. We’re heavy users of the features we build and have an intuitive understanding of what makes data teams so special and successful.
“You have unlimited questions remaining” is core to our team’s philosophy. We are excited about learning and sharing together, and work hard to make sure that everyone is set up for success.

**ABOUT SISENSE:**

We're a passionate, venture-funded team with more than 2000 customers, including Nasdaq,  GE Healthcare, Honda, Verizon, and Philips 
We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
We have close relationships with our customers.
We’ve been recognized by Comparably, Glassdoor, and Gartner for our amazing company culture.
We have super high customer retention — better than best in class SaaS companies.