Position: Delivery Manager
Company: N-IX
Experience required: 5y
English level: fluent

Since 2002 we’ve delivered excellence in software engineering and deep domain expertise in finance, healthcare, hospitality, telecom and other industries, helping our clients to implement technology and business transformations.

We are growing and looking for an energetic, self-driven Delivery Manager to join our team.

In the Delivery Manager role you will be driving organization and supervision of necessary processes, teams, structure, and technology services composition to successfully deliver what N-iX Clients expect to achieve their business goals. The Delivery Manager will be the primary point of contact for clients during the delivery phase and will report directly to the VP Delivery.

**Job Responsibilities:**
- Participate in contract, pre-sales and price negotiation processes to sign the deal on favorable terms for the company
- Support team ramp-up and onboarding (from recruitment and forming teams to process establishment and stabilization)
- Manage efficient unit structure, ensure implementation of the best software development and delivery practices to exceed customer expectations
- Ensure engagement methodology is followed by a team from opportunity assessment to project closeout
- Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project
- Explore additional business opportunities and drive future business through quality results
- Financial and contractual responsibility for engagement profitability
- Manage, monitor, and motivate the team assigned to the project
- Managing and monitoring projects financial results
- Regularly monitor and continuously improve Clients’ satisfaction

**Required Experience and Skills:**
- 5+ years of experience in IT
- 2+ years of experience as Delivery/Program Manager
- Knowledgeable of software design, development, test, and delivery methodologies
- Fluency in development methodologies as they relate to delivering and implementing IT solutions required
- Excellent judgment, interpersonal communication, analytical, and negotiation skills
- Ability to multi-task and alter direction easily to accommodate changing priorities
- Strong people management and client relationship skills
- Strong service/client-oriented attitude, focus on an outcome
- Excellent verbal and written communication skills
- Ability to manage multiple priorities across various business groups
- Advanced level of spoken and written English

**Desirable:**
- Experience in managing multiple distributed teams
- Technical background (software development, QA, DevOps, etc.)
- Knowledge of the latest trends at SW development technologies and tools
- Experience in coaching, mentoring and conducting of training

**We offer:**
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- 18 business days of payable annual free-time
- 10 days of paid sick leave
- Medical insurance
- Healthcare & Sports program
- Education reimbursement
- COVID-19 support
- Comfortable office spaces
- Gym, masseur and corporate Doctor
- Corporate events, parties, and team buildings.