Position: Head Operations Manager (Turkish language)
Company: 4Service
Experience required: 1y

Head Operations Manager (Turkish language)
Work in the international company

We currently provide Mystery Shopping fieldwork services in 50+ countries and elaborate 450+ projects annually across Europe and beyond!We have been evaluating the quality of the service and doing researches for more than 20 years as independent experts, thereby we’re improving the level of the service in more than 50 countries.

Our aim is to make the service better!

We are looking forward for those, who value the high-quality service in order to get it to the new heights. You in particular can help us to achieve this purpose. If you are keen to influence the sphere of service and want to work in a team of like-minded people in a large international company, then we are perfect for each other.
Tasks:
• Formation and training of a team of managers;
• Distribution of load on closing Mystery Shoppers' visits;
• Management of the process of making appointments for visits;
• General budget management;
• Risk management of non-closing fields;
• Conducting meetings and retrospectives on problematic projects;
• Reporting;
• Solution of force majeure situations.

Requirements
Team management experience
Experience in communication with clients
experience in marketing is an advantage
Turkish language at the highest level (mandatory)
Excel, Power Point
Ability to work in multitasking mode
Social skills, ambition and willingness to grow and develop
Ability to handle stress
Good communication skills
Self-organization
Result-oriented

WE SUGGEST:

Work in the international company
Possibility to realize the skills, abilities and ambitions entirely
Flexible working schedule
Friendly and professional atmosphere
You can influence the level of the salary.
You have a possibility to improve your English. The list can be continued and we will certainly do that at the interview.We are looking forward to your CV! :)