Position: Technical Writer
Company: Grid Dynamics
Experience required: 3y
English level: upper

American worldwide manufacturing services company. Headquartered in the Gateway area of St. Petersburg, Florida, it is one of the largest companies in the Tampa Bay area.

The tech writer is expected to be working for the common purposes of the whole department, so there will be a lot of different but related to each other projects.

Necessary skills:
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to operate a personal computer including using a Windows-based operating system and related software.
- Ability to write simple correspondence. Read and understand visual aid.
- Ability to apply common sense understanding to carry out simple one- or two-step instructions.
- Ability to deal with standardized situations with only occasional or no variables.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Responsibilities:
- Collaborate with subject matter experts to review, develop and maintain procedure manuals. Submit all changes for approval and publish the material.
- Assist with the timely development, design, editing, and production of policy and procedures documentation ongoing development efforts.
- Review, design and determine the effectiveness of department procedure manuals. Recommend changes or revisions and methods for improvement of manuals based on learning objectives.
- Select or develop training aids, training handbooks, demonstration models, visual aids, computer tutorials, and reference works.
- Demonstrate professional behavior and teamwork, is punctual, and is dependable.
- Assist in the development and revision of the company’s procedures manual, reference material, and training material. The Technical Writer will also assist in the setup of additional performance support initiatives as needed.