Position: Account Manager (Junior)
Company: Bitmedia Labs
Experience required: no_exp
English level: upper

At Bitmedia Labs, client relationships are our top priority. We’re looking for a dedicated account manager to maintain our clients’ accounts and serve as our main point of contact for the incoming leads.
The perfect candidate will have a passion for helping others as well as a strong will to succeed and learn something new every day.

Key Responsibilities:
• Managing Live Chat daily. Respond to and distribute customers inquiries;
• Searching and categorizing new leads;
• Managing CRM system;
• Reaching out to existing and prospective clients;
• Handling research duties upon request (study competitors, look for new IT solutions, etc);
• Moderation of ads;

Requirements:
• Strong organizational skills, acute attention to detail with the ability to multi-task;
• Experience with AdTech and understanding of the digital advertising ecosystem is a plus;
• Excellent written, verbal, and presentation skills;
• Outstanding analytic and problem-solving skills including experience analyzing data sets across/between multiple data platforms;
• Ability to create and analyze partner performance reports.
• Familiar with/proficient in Excel and PowerPoint, Tableau Software, JIRA;
• A sense of humor is a plus.

We care for our team, therefore we provide:
• Competitive compensation;
• Bonuses based on KPI system;
• Collaborative and friendly environment;
• Professional development and career growth;
• Cozy office in the city center with an impressive view;
• English lessons, covered by the company;
• Team-building activities and corporate parties.