Position: Cloud Operations Team Leader
Company: Product Madness
Experience required: 5y
English level: upper

Product Madness are extremely excited to be recruiting for a Cloud Operations Team Leader.
You will be responsible for teams across the Globe! This really is an amazing time to join the Product Madness Community! We are one of the world's largest mobile game studios, with a global presence. Founded in 2007, today we are a top-grossing leader in social casino mobile games that are crafted with passion and commitment. Our ambition is to entertain millions of players around the world with our remarkable titles that include Heart of Vegas, Cashman Casino, Lighting Link and Mighty Fu CasinoTM.
We are Mad about games and the way they bring people together, and that passion and culture is what holds us together as a studio, connects us with the partners we collaborate with, and is what links us to our sister studios across the world.
The role will involve the day to day leadership and line management of the
Site Reliability Engineers plus working on strategic projects focussed on the overall improvement of Product Madness’ operational processes.

The Role & Responsibilities
• Day to day technical leadership and line management of a team of professional Cloud Infrastructure Engineers
• Work on strategic projects focused on the overall improvement of Product Madness’ operational processes and frameworks.
• In conjunction with stakeholder Architecture teams ensure the implementation of best practice enterprise standards and technology architecture.
• Hands-on technical work with the Cloud Operations team Engineers with direct oversight over on-going operations, problem-solving leadership, participation for complex infrastructure implementation, system upgrades and time-critical operational troubleshooting.
• Team leadership for delivery of service operations and KPI compliance.

Qualifications & Experience
• 7+ years demonstrable experience in production 24/7 high-availability multi-site, multi-vendor cloud-based SaaS environments.
• Previous People leadership skills
• Experience managing GCP infrastructures (Azure and AWS experience welcome)
• Experience of working with orchestration and containerisation e.g. Docker, Kubernetes, EKS/AKS etc
• Experience of CI/CD such as Jenkins, GitLab, Azure DevOps etc
increasing efficiencies, costs savings and reducing error
• Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation
• All round technical knowledge of software development, infrastructure, SaaS architecture, and security.
 • Experience of working alongside development functions delivering software within an agile development environment.
• Strong team working and cross functional team collaboration skills.
• Decision-making, Conflict resolution and Prioritisation skills

About you
● Naturally curious with a boldness to pursue aspirations as a committed lifelong
learner
● You have great interpersonal skills and able to communicate effectively with your
team members and other teams across the business
● You have an eye for detail and can apply logical thinking when managing tasks
● You are super organised with the ability to work to deadlines
● You are flexible, team-oriented and willing to work in a very fast-paced environment
● Allergic to manual, repetitive tasks with a desire to remove Toil
● Obsesses over systems performance and values simplicity over complexity
● Passionate about customer user journeys
● An Innate curiosity of how things work