Position: Call center agent
Company: Intetics
Experience required: 1y
English level: fluent

The primary responsibilities are to accept requests from doctors in the network of the client’s clinics; to makes changes in the doctors’ schedules; update customers’ appointments (find a new doctor, cancel appointments, etc.)

What we expect from the candidate:
•	Attention to details  
•	Fluent English is a must
•	Competent spoken and written English 
•	Confident PC users       
•	Willingness to work full-time
•	Follow various communication scripts when speaking to a caller
•	Handle customer engagement.
•	Identify customer needs, answer questions and solve problems
•	Build sustainable customer relationships

What we offer:
•	Work in a young and creative team  
•	Decent salary      
•	Flexible working hours
•	Flexible day-offs
•	Minimal bureaucracy   
•	Contribution into healthcare
•	The best start in an IT company!
•	Paid time off system