Position: Senior Delivery Manager
Company: Jabil
Experience required: 5y
English level: upper

• Setting up tools and standards for managing the program  
• Planning, tracking, and reporting on outputs and outcomes  
• Information and logistics management  
• Financial planning and tracking  
• Risk and Issue tracking  
• Cross-project interdependency management  
• Setting quality control standards and tracking implementation  
• Setting and tracking change control procedures  
• Developing stakeholders’ map, defining the interest of each group  
• Planning and executing communication plans to stakeholders  
• Strategic overview and reporting on all programs to senior management  
• In-house consultancy to projects and programs  
• Providing training and Coaching to projects and programs management teams  
• Auditing and health checks on projects and program 

Knowledge requirements: 
• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies. 
• Proficiency in use of personal computers, Microsoft Office products (Excel, • Word and PowerPoint), and e-mail skills required. 
• Prior experience in the customer interface. 
• Consultative skills (ability to understand true customer needs). 
• Good communications skills. 
• Distinctive problem-solving leader. 
• Demonstrated team leadership capabilities. 
• The person should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude. 
• Experience managing multiple projects simultaneously. 
• Demonstrated ability to build and leverage partnerships, implement change and manage projects. 

Responsibilities: 
• Ensures that all projects and initiatives in project management services are aligned with business strategy and priorities. 
• Works with business unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities.  
• Prepares analyzes, and reports enterprise-wide report to the senior management (Planned Vs Actual for Project Cost, Schedule, Budget, Revenue, Profitability Report, and Milestone Progress). 
• Ensures adoption and implementation of project and program management methodology and tools and oversees project and program management coaching. 
• Manages the development, implementation, and maintenance of project management policies, standards, procedures. 
• Establishes and implements metrics that measure project performance. 
• Determines the project health by measuring the variance in scope, schedule, cost and quality from the respective baselines. 
• Develops and maintains Executive dashboard. Provide reporting to senior management and stakeholders. 
• Conducts periodic project audits.  
• Monitors resource usage tracking and ensures the optimized usage of resources. 
• Works within the defined standards and procedures as set out by Jabil and the customer to successfully delivery the projects. 
• Provides processes, structure and motivation to project managers to successfully achieve project goal and corporate initiatives.  
• Manages project managers who develop project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics to ensure standards are adhered to and best practice. 
• Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority. 
• Coaches Project/Program Managers through difficult decision-making situations. 
• Builds PMO team to address the project/program execution for multi or enterprise level projects. 
• Provides processes, structure and motivation to project managers to successfully achieve project goal and corporate initiatives. 
• Creates working relationships with project managers and other PMO’s. 
• Drives continuous improvement through trend reporting analysis and metrics management.  
• Performs team member performance evaluations professionally and on time. 
• Solicits ongoing feedback from Business Units, peers, and customers. 
• Reports to General Manager. 
• Job is directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).