Position: Account Manager
Company: Livevision
Experience required: 2y
English level: upper

Required skills:
— Experienced with managing or working with international customers
— Experience with a software or internet company in relevant position like Account Management or Project Management — Must!
— Team player
— Self motivated, detail oriented, self managed, team player, multitasking
— Service and business orientated with excellent interpersonal skills
— Strong analytical and problem solving ability
— Knowledge of internet advertising

As a plus:
— Experience in the online gaming industry
— At least 2 years experience or background with Customer Services/ Customer Support B2B

We offer:
— Comfortable workplace in a modern and spacious office near metro Vasylkivska
— Full work with a flexible schedule of visits
— Motivating wages, social guarantees
— Health insurance
— Modern and high-quality working equipment

Responsibilities:
— Be on top of customer business model, including:
— Marketing strategy (i.e. Bonuses, Admin usage, etc.)
— Retention and Conversion strategy
— Responsible for customer performance and revenue growth by making strategic recommendations using:
KPI(s) & Benchmark analysis
— Operational audit
— BI tools
— Managing customer requests and needs
— Providing first level business support
— Escalation point for technical issues