Position: Technical QA
Company: Railsware
Experience required: 2y
English level: upper

**Required skills**
- Experience with manual testing
- Proficient experience with Black box testing
- Excellent computer literacy
- Basic SQL knowledge
- Understanding of networks, HTTP stack, web, and client app architectures
- Strong experience in supporting two different products at the same time
- Aspiration to execute work with a sense of importance and ownership
- Great communication skills: ability to communicate highly technical concepts to a non-technical audience; ability to communicate tech problems to engineering teams
- Advanced problem-solving skills, and the ability to think outside the box
- Fluent English (both written and spoken)

**As a plus**
- Extensive GSheets knowledge
- Knowledge of different browsers specifics
- Experience with bugs and tickets tracking systems
- Knowledge of scripting languages (like e.g. Bush, Python, Ruby, etc.)

**We offer**
- Outstanding development culture
- Collaborate with us remotely from any location or in one of our offices
- We offer flexible hours
- Get competitive compensation, yearly bonus, access to savings program and microcredits
- Thanks to our hardware policy, we use the best equipment and can regularly update it
- 34 days a year as a paid time off (24 standard days + 10 more to cover public holidays)
- Health policy budget will cover your private sports and healthcare expenses
- Participate in local and international conferences
- Every year we go for a 7-day company trip with our families. We’ve already visited Austrian Alps, Crete, Italy, and Croatia together
- Our offices are equipped with modern ergonomic chairs and standing desks
- You can always find fresh food and drinks in our kitchen

**Responsibilities**

QUALITY ASSURANCE:
- Perform quality end-to-end testing on the system to ensure proper functionality
- Test Pull Requests
- Support roll-out of new applications and features
- Design the relevant test cases and checklists, shape and provide bug reports
- Understand and find edge cases (both technical and product ones)

**TECHNICAL SUPPORT:**
- Gather technical issues from Customer Success Manager and elaborate on solutions
- Assist management in creating materials for troubleshooting and product usage
- Manage and maintain technical knowledge bases in different forms (notes and manuals)
- Analyse application logs in order to discover any underlying issues

**Project description**
You will join the products created by Railsware:
Mailtrap.io — a tool for safe email testing (with over 400,000 users around the world)
Coupler.io — a glue to connect your internal systems into smooth dataflows (MVP)

**Join our team: railsware.com/careers
**Products we’ve built: railsware.com/case-studies
**Blog: railsware.com/blog
**YouTube: youtube.com/c/railsware
**Clients about us: youtu.be/EIEFStPmmz8