Position: CRM/Retention Manager
Company: Magnetics
Experience required: 2y
English level: intermediate

Hi there! Our Magnetics team is currently looking for a CRM Manager in iGaming that will strengthen our product team.

We are a Ukrainian product company developing in the global iGaming industry markets for 8 years. Our team has around 50 professionals, yet we maintain and greatly appreciate sincerity, lightness, and lack of micromanagement.

Requirements:
- 2+ years of experience in CRM / Retention;
- Experience in the gambling/betting industry is desirable;
- Understanding of email marketing metrics and specifics (OR, CTR, CR, DKIM, SPF, DMARC, postmasters, etc), as well as product metrics (retention rate, churn rate, LTV).
- Knowledge of data analysis tools (Excel, Google Sheets);
- Proficiency in using CRM and Marketing Automation tools - Salesforce, Mailchimp etc. Preferably - Customer.io
- English level: Intermediate.

Responsibilities:
- Create and support direct campaigns via Email, SMS, Push, OnSite notifications;
- Build automated workflows and implementing trigger-based campaigns;
-Carry out customer segmentation.
- Generate ideas and insights for A / B testing, conduct tests, analyze the results and quirks of robots.
- Cooperating with content and copywriting departments;
- Tracking and reporting of overall performance.

What we offer:
🧲 Open space office in Kyiv or Remoute
🧲 We cover 50% of the cost of individual courses, trainings and language programmes;
🧲 We cover 100% of the cost of team courses. Once a year, different teams/departments receive paid courses from the company as a present;
🧲 Free consultations with our lawyers and an additional 50% discount on any type of legal services;
🧲 Health insurance
🧲 Flexible schedule;
🧲 Regular salary review;
🧲 Team Buildings in Ukraine and abroad.