Position: Lead Business Analyst
Company: Customertimes Corp.
Experience required: 5y
English level: upper

Job Responsibilities
• Proactively manage BA competency extension including next activities:
o Analyze, plan and develop new BA policies, guidelines, and practices
o Proactively promote and control usage of all created materials
o Collaborate with all local BA leads, PMs and other related parties considering the development and implementation of different BA policies/practices
• Take part in project crisis management in case of any BA related issues
• Conduct project audits:
o Validate existing BA processes and materials
o Create and control possible action items to fix possible issues or provide some improvements
o Validate and formalize identified best/worst practices for further consideration
• Assist local delivery heads interviewing/assessing senior BA resourcing
• Assist other competencies in possible process development, description and promotion across all locations
• Develop and support internal processes base in cooperation with PMO head and promote it across all locations and services inside CT
• Prepare and/or validate possible training/conferences/etc for BA expertise extension

Requirements
• Strong BA skills
o Good Knowledge of most common BA techniques, notations, etc.
o Experience in building efficient BA process on different kinds of complex projects
o Experience in working on implementation projects with external stakeholders
o Experience in working on enterprise projects
• Proactiveness and self-management
• Good expertise in business process analysis and development
• Ability to multitask
• Good communication and presentation skills

We offer
- Competitive compensation depending on experience and skills; 
- Social package — medical insurance; 
- English courses; 
- Professional and career growth; 
- Individual mentoring;
- Financial Stability; 
- Friendly team and pleasant working atmosphere; 
- Convenient office location in the center.