Position: Retention manager
Company: Favbet
Experience required: 2y
English level: intermediate

Now, we invite Retention manager to join our team. 

Responsibilities:

-Recognition for all marketing, targeting gravity, with an emphasis on LTV optimization through life cycle management.
-Interpret the data, analyze the results and analyze the solutions, to demonstrate the impact and effectiveness of the marketing programs of the life cycle.
-Reply for the work directly Retention: email, push, sms, calls and other channels.
-Think over and rebuild communication appropriately to the strategy of the company.
-Explore and gradually implement the strategy of how to turn that audience and otherwise.
-Carry out customer segmentation.
-Сonstantly looking for and testing new promotional mechanics.
-Generate ideas and insights for A / B testing, conduct tests, analyze the results and quirks of robots.
-Improvement of the process for connecting direct communication channels.
-Thorough development and implementation of the fundamental principles of the creation of distribution networks on all channels, transmission and enrichment of data and particularities of different platforms.
-Organize a complex of visits for clients.
-Argue and defend decision before the C-level managers.

Qualifications:

-2+ years experience in a similar position role in online gaming/ casino/ betting verticals.
-Encourage the implementation of a cross-cutting strategy in channels: email, push, sms, calls and more.
-Knowledge of product analytics, putting technical specifications on the creation of the necessary answers, as well as the integration of the CRM system with the outgoing CDP platform.
-Experience with similar programs, such as Customer.io and others.
-Knowledge of English at the level.

We can offer:

-24 days of paid vacation and 10 sick days — we value rest and recreation. We also comply with the national holidays.
-Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership.
-Remote work; after Ukraine wins the war — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station).
-Flexible work schedule — we expect a full-time commitment but do not track your working hours.
-Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.