Position: System Reliability Engineer
Company: United Software
Experience required: 5y
English level: upper

**Printify** is a high-growth, print-on-demand platform that connects e-commerce merchants and print-on-demand manufacturers. We work in a fast-paced and ever-developing industry with endless growth opportunities.

As a Site Reliability Engineer at Printify you will get the opportunity to work on platform and improvements that have direct impact on Product Squads and our customers. Our team builds & operates the container platform (Docker / Kubernetes) on which Product Squads deploy complex and critical applications. The underlying cloud infrastructure is also managed by our team through the ‘infrastructure as code’ methodology.

The Site Reliability Engineer is responsible for the design, development, configuration and maintenance of the highly available and distributed solutions and platforms, as well as reliability of the ecosystem. You’ll be working in an international environment with multiple squads and teams of system and product engineers, and data scientists.

**Your responsibilities:**
- Configure and operate our container platform and data storage solutions in AWS
- Build and configure various services across SAAS, PAAS and IAAS environments like monitoring & logging solutions and CI/CD
- Work closely with Applications teams on various operational and improvement cases — develop, configure and continuously improve solutions based on the team’s needs. You will be responsible for the design and execution of your own initiatives
- Troubleshoot and resolve any service issues related to operating systems and servers. Maintain response and resolution of cases/tickets received in queue against established SLAs. Take part in on-call support
- Support other groups of system engineer, contribute in knowledge sharing, meetups
- Stay up to date with latest technologies and trends, propose improvements and be example of DevOps culture

**Technologies we use:**
- AWS, Docker, Kubernetes, Helm
- Elastic Stack, Prometheus, Grafana
- MongoDB, MySQL, RDS PostgreSQL
- Git, Jenkins, GitHub
- Terraform, Ansible
- JIRA, Confluence

**What we expect from you:**
- Solid experience in systems administration and maintenance in UNIX/Linux environments
- Strong Kubernetes administrator experience, building and operating multi cluster setup running production workloads
- Experience with setting up ServiceMesh is a plus
- Solid experience with the development, configuration, maintenance and enhancements of both relational databases like PostgreSQL, MySQL & NoSQL databases as MongoDB
- Solid experience at least in two areas within AWS IAM, Networking, Logging or security
- Experience with AWS file storage, block storage and distributed object storage solutions
- Experience with setup and configuration of Elasticstack, Prometheus and Grafana, or similar. Skills to maintain application, infrastructure and system health awareness using monitoring tools
- Knowledge of at least one scripting language as Bash, Python, Go etc.
- Excellent troubleshooting skills of system, network, and application related is a must
- Love all-things automation, have passion for open source technologies and tools, always learning and developing skills and knowledge
- A team player with plenty of ideas and enthusiasm, proactive and can do attitude
- High self-management and ability to prioritize in a dynamic start-up environment

**What we offer:**
- Stock options so you own a part of Product.
- Career development opportunities — mentorship, internal meetups & hackathons.
- Learning budget as a % of your annual salary.
- Flexible work schedule without time trackers, start your workday between 7 AM and 11 AM.
- Medical insurance and fitness club membership.
- 20 business days of vacation and 15 paid sick leaves per year.
- Office breakfasts, snacks, beverages, and cheer-up events.

**Our team:**
- Printifyers come from more than 20 countries
- Our team has grown to more than 400 team members (and growing!)
- We are the 15th America’s fastest-growing company in 2020 (Financial Times)