Position: Business Analyst
Company: Creatio
Experience required: 2y
English level: fluent

Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners, and thousands of customers, Creatio operates in 100+ countries worldwide. 

Our intelligent products accelerate sales, marketing, service, and operations for mid-size and large enterprises and are known under Creatio brand name. With a global team of 700+ dedicated professionals and hundreds of partners, Creatio operates in 110 countries worldwide. 

As a Business Analyst, you will join our Customer Success team and work for Global markets. 

**Responsibilities: **
Gathering requirements from multiple stakeholders, finding out clients' business needs  
Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others 
System customizing with the help of low-code instruments 
Holding training sessions for clients 

**What we expect: **
Fluency in English, ability to communicate complex ideas effectively — both verbally and in writing  
At least 1 year of experience in IT projects implementation 
Deep understanding of industry models 
Knowledge of data exchange technologies and BPMN 
Understanding IT solutions architecture 
Experience with CRM software

**What you should expect from us:**
Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
Other essential benefits: medical insurance, paid vacation, and sick leave