Position: Client Maintenance Coordinator (Analyst)
Company: ISD
Experience required: 1y
English level: intermediate

Required: 
•	Higher Technical Education: Bachelor Degree or higher in Business, Finance, Accounting, Technical or related fields;
•	Advanced Windows, intermediate MS Word/Excel/Access or equivalent;
•	SQL Server knowledge and experience;
•	Knowledge and experience of Excel macros will be a plus; 
•	Good analytical and problem solving skills;
•	Excellent interpersonal and organizational skills;
•	Ability to communicate results, positive and negative, in a factual, detailed, and supported manner;
•	Strong organizational skills, problem solving and decision making capabilities;
•	Excellent analytical skills, communication skills and ability to work independently as well as being a team player;
•	Good verbal and written communication skills in English is obligatory.

Main duties:
•	Review and interpret billing and contract data;
•	Data mine for audit opportunities for missed revenue and incorrectly billed revenue;
•	Reviews billing data from various sources to ensure that amounts are accurate;
•	Investigate billing suspense items and audit as needed;
•	Test new audit reports and provide feedback as to the accuracy of the results;
•	Continual assessment of whether or not particular audit reports are working based on volume of defects;
•	Categorize and analyze data from various sources to find trends for missed revenue and incorrect billing;
•	Assists or works on special projects, as needed, which require data extraction, analysis, and reporting of results finding.