Position: Implementation Manager for AerData – a Boeing Company (Amsterdam)
Company: Sigma Software
Experience required: 3y
English level: upper

**CUSTOMER**

AerData is the world’s leading provider of lease management, records management, engine fleet planning and audit, and inspection software as well as technical and back-office services for aircraft and engine operators, lessors, and MROs. With a strong customer focus, AerData delivers reliable and secure services to its clients using the latest technologies and state-of-the-art infrastructure.

AerData is part of the Digital Aviation and Analytics business unit within Boeing Global Services. Boeing offers the industry’s largest portfolio of support and services solutions, providing customers a competitive advantage by solving real operational problems, enabling better decisions, maximizing efficiency, and improving environmental performance – intelligent information solutions across the entire aviation ecosystem

**REQUIREMENTS**

- At least 3 years of experience working with software implementation projects and IT
- Ability and interest in learning and understanding of complex technical solutions, like asset management solutions and data migration implications
- Ability to map customers business processes to product capabilities
- Ability to bring across the value of functionality to client users
- Strong passion for customers with a services-oriented mindset
- Strong written and verbal communication skills that can tailor a message to end-users through executives (Advanced English level)
- Result oriented and high sense of responsibility
 
**WOULD BE A PLUS:**

- Previous experience with a software tech company in a technical and customer-facing role
- Fluent in English, additional languages are certainly an advantage
- Enthusiastic, pro-active, and can work independently
- Ability to adapt and work in a team environment

**RESPONSIBILITIES**

- Project managing software implementations in conjunction with other teams following our customer engagement mode
- Monitor data migrations for leasing data are executed successfully and project managing basic to medium complexity issues
- Ensure that when the client raises issues or software requirements, all relevant information is gathered, so that the issue can be solved, and the progress can be tracked
- Customer engagement and managing the expectations when issues are raised by clients
- Approach customers proactively to ensure that the software is used as effectively as possible and provides value
- An expert in product ins and outs and customer-specific installations
- Pro-actively provide the customer with an overview of new available functionalities
- Provide training to a client digital or on location when requested
- B-trips to Amsterdam

**WHY US**

- Health & Legal support
- Discount program
- Sport activities
- Outstanding offices
- Comfortable place in a cozy room
- Continuous education
- Flexible schedule
- Remote work
- Diversity of Domains & Businesses
- Variety of technology