Position: Business Analyst
Company: ElifTech
Experience required: 3y
English level: upper

Eliftech is looking for a Business Analyst to join our team on a full-time basis.
We are looking for an experienced professional.
In order to be a successful candidate, you need to have an understanding of the following processes:
-Discovery phase
-Engagement process
-Description of project requirements
We are looking for a person who is interested in a variety of projects, quickly adapts to changes, and is ready for the challenges to set up BA processes in an IT outsourcing company.


Requirements:
-must have 3 + years of experience in IT working on large-scale projects as well as handling day-to-day operational requests from the business ;
-strong project management skills, ability to successfully manage multiple tasks at any given point, strong relationship-building skills, and communication skills;
-understanding of indicators, fundamentals, analytical data, return level data, etc.;
-data analysis;
-proficiency level with SQL, Microsoft Excel will be a plus.


A business analyst's top skills and proficiencies are:
-communication;
-technical understanding;
-problem solving;
-leadership;
-teamwork;
-client management;
-business operations;
-multitask.

Responsibilities:
-demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices;
-support and align efforts to meet customer and business needs;
-manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results;
-lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships;
-provide project level analysis by producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan);
-collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process;
-identify improvement opportunities (proactive and reactive);
-elicit and clearly document business and system requirements;
-demonstrate fluency in business processes and process differentiation;
-create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates;
-create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.