Position: Technical BA (with Figma)
Company: Newfire Global Partners
Experience required: 3y
English level: upper

You Perfectly Match If you have: 

- Strong analytical and problem-solving skills; willingness to roll up your sleeves to get the job done;
- 3-5 years of business analyst experience;
- Understanding of  all aspects of product life-cycle from product concept, definition, and specification to implementation, release, production, revision, maintenance, and support;
- Excellent communication skills (written and verbal) with cross-functional departments including operations, marketing, development and leadership teams;
- Fundamental knowledge of Agile methodologies, Atlassian JIRA and Confluence tools;
- General  technical background with understanding and/or hands-on experience in software development preferred; 
- Experience in designing UI layouts using Figma or Sketch;
- Experience creating technical tutorial material for non-technical users, including experience with lucid charts or Draw.io

Nice to have: 

- Strong technical background with a deep understanding and/or hands-on experience in software development preferred;
- General knowledge of writing MySQL;
- QA experience. 

Your day-to-day activities: 

- Develop a deep understanding of our core software and its functionality;
- Driving Usability and Functionality Improvements;
- Carrying out Product Manager and Stakeholders vision for the software;
- Maintaining Jira tickets as thorough representations of User's needs;
- Making UI/UX Decisions where requirement documents fall short;
- Eliciting User Requirements from teams across the company;
- Building analysis reports allowing stakeholders to make decisions;
- Creating prototypical workflows and web page designs;
- Helping with training material;
- Building metrics for usage analysis to discover problems and opportunities;
- Product and User Acceptance testing.