Position: MS Dynamics 365 Consultant
Company: TEAM International
Experience required: 3y
English level: upper

About Team International

We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to address challenges in business operations, digital transformation, risk management, compliance, business continuity, and more.

We are looking for MS Dynamics 365 Consultant who will have comprehensive knowledge of the Dynamics 365 Marketing module, specifically in the areas of email campaigns, end of to end customer journey management, Lead scoring models, Power Pages and Forms, Marketing insight, Marketing automation, and segmentation OR in Product Catalog Management, Opportunity Management, Lead Management, Contract/Order Management, Account and Contact Management, and Visit/Venue Management.

The candidate will be responsible for understanding business requirements, configuring and customizing the system, implementing new features and functionalities, and integrating with other systems to meet the company's needs.


**Key Responsibilities:**

- Understand and interpret business requirements to translate into system configuration and customization.
- Configure Dynamics 365 Marketing, specifically in the areas of email campaigns, end to end customer journey management, Lead scoring models, Power Pages and Forms, Marketing insight, Marketing automation and segmentation.
- Manage the integration of Dynamics 365 Marketing with other MSFT systems and various internal APIs.
- Good working knowledge of Dataverse management.
- Provide technical support, troubleshooting, and training to end-users.
- Conduct system testing and manage UAT (User Acceptance Testing) to ensure the system's effectiveness and efficiency.
- Monitor system performance and generate regular reports on usage and functionality.
- Experience designing automation flow in Power Platform (Apps/Automate/Pages) based on business needs, such as process orchestration and as approval flows.

**Qualifications and Skills:**

- Proven experience as a Dynamics 365 Consultant with a focus on the - Marketing module with minimum 3 years of experience.
- Excellent problem solving, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
Additional Preferred Skills:
- Microsoft Dynamics 365 Certifications.
- Knowledge of the postal industry and/or public sector

Benefits:

Being a part of TEAM International allows you to work on challenging projects with great professionals, international clients, and the latest technologies.

We have a great benefits package that includes:
• Paid Time Off days, public holidays off, and paid
• Medical Self-Insurance
• Maternity leave
• Paternity days
• Sport and Fitness Program
• Free English Language Classes