Position: Business Analyst (IRC122314)
Company: GlobalLogic
Experience required: 3y
English level: upper

**Qualification:**

- 3+ years experience in process engineering 
- 3+ years experience of process automation on platforms like Salesforce / CRM, FinacialForce / PSA, Oracle etc.
- 3+ years of process documentation development & updating
- 1+ years of program or project management experience in IT company - preferably

**Skills:**

- Possess excellent verbal and written communication skills
- Able to absorb new technologies and features quickly
- Able to work in a fast-paced, dynamic environment
- Excellent analytical, problem solving, and multi-tasking skills
- Ability to manage multiple assignments simultaneously with a high level of autonomy
- Team player with unwavering integrity, positive attitude and passion for the opportunity
- English - advanced (must)

**Job Responsibilities:**

- Business processes elaboration: interviewing stakeholders, process flow capturing, process KPIs identification.
- Identify gaps and suggest opportunities for business process improvements.
- Collaborate with other Process Engineers and functional teams to define the roadmap, prioritize improvements and enhancement requests, analyze business benefits and/or operational efficiencies.
- Provide business analysis support for the IT automation team.
- Act as liaison with the broader IT automation team on cross-functional items such as Integration, Business Intelligence and Security.
- Produce critical project documentation including business requirements, training materials.
- Maintain Company process library