Position: Account Manager | Project Coordinator
Company: Intetics
Experience required: 2y
English level: upper

Intetics Inc., a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is looking for an Account manager/Project coordinator to enrich its team with a BA professional to spread company’s ideas, vision, content, and messages.

**The project:**

We are working on a new healthcare product — from scratch, we are developing a high-performance scalable web platform with multiple integrated applications (.NET Core microservices). The product is aimed at automation of the full cycle of patient-clinic-doctor relations.

The project is in the active development phase (the product is used on the market). Customer Location — USA.

**Duties and Responsibilities:**

- Customer & Team daily support
- Advocating between Customer and development team and guarding the interests/expectations of both parties equally
- Build and maintain strong, long-lasting customer relationships
- Send invoices & control payments
- Send monthly reports to Customer
- Cross and upselling of our services
- Engaging in conflict resolution in relation to services being delivered and business issues
- Participation in Recruitment & Sales Departments internal activities

**Requirements:**

- Experience in B2B account management (preferably with IT clients)
- Successful background in client-management processes
- Strong people management and client relationship skills
- Excellent communication skills
- Upper-Intermediate/Advanced spoken and written English
- Higher education


**About Intetics:**

Intetics Inc. is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA), and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on the Predictive Software Engineering framework.

Intetics’ core strength is the design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Science, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.

Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent recruitment, team building, and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients’ expectations, they have been exceeding them for a quarter of a century.

Intetics operates from 12 offices in 6 countries including Naples, FL (headquarters), Chicago, Dallas, Dusseldorf, London, Minsk, Krakow, Kyiv, Kharkiv, Lviv, and Vinnytsia.

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc 5000, Software 500, CRN 

100, American Business, Deloitte Technology Fast 50, European IT Excellence, Best European BPO, Clutch, and ACQ5 Awards, and inclusion into IAOP’s Best Global Outsourcing 100 list.

You can find more details at Intetics.com.