Position: Senior Business Analyst
Company: Zincpro
Experience required: 5y
English level: fluent

Senior Business Analyst

Company Description
Specialists in industry disruption,is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.

Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.

Our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey.

Job Description
Today we have a unique opportunity for a talented Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

Gather & document customer requirements, map them to platform capabilities and build solution architecture.

Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
Create ’as is’ and ’to be’ process maps.
Provide recommendations for process improvements.
Identify strengths and weaknesses in the current client systems and processes.
Hold continuous communication flow with external stakeholders.
Take full ownership of project and software support documentation.
Analyze and design the e-commerce system.
As a Senior team member provide learning support to more junior colleagues.
Qualifications
You have at least 5 years of experience working as a Business analyst and practical knowledge in e-commerce domain
Experience in documenting and analyzing system integration solutions
Skilled in negotiations and stakeholder management
Experience in teaching others on ways of completing tasks and using various techniques of BA
Full working proficiency in English, both, written and spoken
Experience in generating ideas for change and improvement strategies of the project and processes.
Scrum Master skills
Practical SFCC/e-commerce experience, B2C e-commerce is required too
Additional Information
Remote Work Opportunities with an ultra flexible working culture
Professional Mentoring Program with Semi-Annual Performance Review, 360 Feedback and Individual Growth Roadmap
Multiple learning opportunities and professional certification programs
Working as a part of a Global team in a Multicultural Environment
Unlimited Paid Annual Leave (after first 12 months of employment)
Gifted Birthday Leave
Rewarding Compensation Package