Position: Relationship Manager, менеджер зі зв'язків із клієнтами
Company: Zelh
Experience required: 2y
English level: upper

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

At this point, Zelh is looking for a Relationship Manager.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

**Essential job functions required:**

Strong background and proven experience in strategic new business hunting, enterprise level, sales process, and solution selling.
The ability to develop solutions that map to customer requirements.
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Promote high-quality sales, supply, and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
We are looking for ONLY Experienced candidates in the related field with relevant experience.

**Minimum requirements:**

Experience in sales or customer service is a MUST
Knowledge of customer relationship management (CRM) practices
English-level Upper-Intermediate (B2) is A MUST
Business Development Manager/Account Manager experience will be a PLUS
Excellent written, oral and presentation skills.
Strong interpersonal, planning, and analytical skills.
Ability to influence and negotiate.
Ability to make decisions, and think in broad terms, considering the impact on the company.
Customer-oriented mindset
You are a natural when it comes to recognizing and solving client problems
Proactivity and you are able to take up the responsibility
You are capable of working alone and in a team
Working conditions:

The schedule: 3 PM -12 AM Ukrainian Time
Working in an international company with the possibility of professional growth
Challenging tasks
Remote work
P.S. If you are abroad and would like to join our team — you are welcome to send your CV! We would be happy to have you on our team working remotely from any part of Europe!