Position: Performance Control / Operational Data Analyst for a digital credit management company
Company: FLOW
Experience required: 1y
English level: intermediate

**Main Responsibilities**
•	Providing a daily control of fulfilment, changing, and testing of operational processes,
•	Analysis of the efficiency of call centers in different countries,
•	Analysis of the efficiency of debt collection strategies,
•	Analysis of the operational KPI on a daily / weekly / monthly basis,
•	Preparation of reports for operational divisions,
•	Implementation of reports / dashboards in MS SSRS,
•	Communicating with IT regarding database relating issues,
•	Analytical support of company’s projects: Building statistical / mathematical / econometrical models, forecasting,
•	Analysis of financial indicators (revenue, costs, gross margin),
•	Analysis of credit portfolios (non-performing loans).

**Qualifications and Experience**
•	Higher education (mathematics / statistics / economics cybernetics)
•	At least 1 year of relevant experience, preferably in collection companies, banks, financial organizations, or telecoms,
•	At least an intermediate (B1) level of English,
•	SQL knowledge is a must,
•	Strong proficiency in the MS Office suite,
•	Advanced Excel knowledge is a must,
•	Experience in reporting solutions (SSRS, Power BI – recommended)
•	Strong analytical skills,
•	Attention to details.

**Why Flow?**
You will get the opportunity to work with a youthful and dynamic team as well as grow under the guidance of our leadership team. In addition, you will get to enjoy benefits such as:
•	24 days of paid annual leave,
•	Comfortable office in Kyiv (12 mins walk to metro station Shuliavska, Dehtiarivska st.),
•	Friendly and motivated team across countries,
•	Flexible work arrangements,
•	The opportunity to work in an international company with colleagues from Vietnam, Indonesia, India, and Singapore,
•	Ready supply of beverages and snacks in the office,
•	To study best practices in debt collection and analysis on the international level,
•	Improve your skills and grow alongside the company.