Position: IT Engineer
Company: Surprise
Experience required: 3y
English level: upper

Surprise.com is on a mission to help people make a positive impact on themselves, their teams, and their communities. Our flagship product, Surprise for Teams™, is the world’s first and only SuccessOS™. Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.

**What will you be doing?**
Maintaining systems software, hardware, and servers;
Testing, troubleshooting, diagnosing, and resolving all problems;
Providing timely technical support for users and working with them to solve existing problems;
Configuring, monitoring, and maintaining virus protection software, as well as backup data for emergency recovery;
Onboarding new hires, configuring their workplace, setting up all necessary accounts and access rights.

**What we are looking for?**
Excellent knowledge of networking to set up WiFi and other necessary services in a new office;
Experience with macOS X, Linux, GSuite, Jira/Confluence, gitHub.

**About us**
At Surprise.com, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose from the inner quest for excellence itself, being driven from within to make anything we touch to be the best it can be. We take pride in developing deep user understanding, obsess about the details, and go the extra mile to show our users we love them. We are first and foremost customer-driven – engineering, product, and design collaborate as equals to create a phenomenal end-user experience.

**Benefits**
An extremely competitive salary for the local market
20 working days of paid vacation
15 days of paid sick leave
Ultramodern offices in the heart of Lviv (Magnus) and Kyiv (Gulliver)
English classes
Fruits and dinners
And, of course, we get Surprises internally