Position: Inside Sales Specialist
Company: Webxloo
Experience required: 2y
English level: fluent

**About**
Webxloo is an international software development company that was founded in 2005 in Tampa (Florida, USA). We are looking for an experienced Inside Sales/Telemarketing Specialist. You will be responsible for finding customers through specific outbound calling activities. The successful candidate must possess professional phone etiquette, speak clearly and confidently. EXCELLENT English is a MUST.

**RESPONSIBILITIES:**
- call the prospective customers by operating telephone equipment, automatic dialing systems and other telecommunication technologies;
- provide service and product information as well as price quotations;
- complete orders, accurately record customer and purchase information;
- follow up with customers to assure their satisfaction, respond to queries,  solicit further sales, and solve or proceed problems;
- extend the customer base;
- maintain the knowledge of all products, services, and promotions;
- resolve customers’ concerns and questions by phone;
- capture all customers’ details, call log and sales transaction accurately onto the system;
- handle customers as well as identify and resolve their concerns;
- update and maintain all customers’ records and ensure continuous improvement of the CRM Database;
- inform customers about promotions and new or upgraded products by using prepared scripts;
- conduct customers’ surveys to a certain level of the customer service;
make cold calls, direct emails, and perform other lead generation activities.

**EXPERIENCE AND SKILLS NEEDED:**
- must be fluent in comprehension, reading and writing English. Other languages are the benefit;
- previous experience in Telemarketing;
- experience in B2B sales;
- the knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
- clear speech and confident voice;
- professional phone etiquette, good phone and communication skills;
- good conflict resolution skills;
- ability to maintain the self-control during stressful situations;
- strong computer skills;
- ability to work effectively with minimal supervision;
- result-oriented mindset.

**Job requirements:** High Speed Internet (Minimum 20 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

**Job Features**
Job Category Sales And Marketing
Career Level Mid Career (2+ years of experience)
Desired Education 2 year Diploma / 4 year Degree
Skills/keywords Telemarketer, Outbound calling, Phone Etiquette

If you have the skill set required then forward your Resume or CV.