Position: IT Account Manager
Company: Unicsoft
Experience required: 3y
English level: upper

Requirements:
— 3+ years of experience in B2B Sales/ Account Management;
— 1+ year of experience in IT; 
— Experience of working with international companies/ international customers;
— At least upper-intermediate spoken and written English;
— High level of responsibility;
— Customer-centric and result-oriented person;
— Orientation to result and clients’ expectations;
— Communication and influence;
— Ability to adapt to changes.

Would be an advantage: 
— Experience with full-time employee management;
— Account or project management experience;
— Recruitment experience;
— Managerial experience.

We offer: 
— Opportunity for career and professional growth;
— Competitive compensation;
— Life insurance, health insurance coveted by the company after the probation term;
— Working schedule — 11-20 or 10-19;
— Work remotely or from our Kyiv "Zoloti Vorota" office. 
— Free English classes;
— Warm and friendly working environment;
— Work in a professional team.

Responsibilities:
— Assist the project team in project delivery process, yet focus on building trustful relationships with each customer;
— Coordinate all members involved into project development, manage customer’s expectations and satisfaction;
— Facilitate high-quality and timely communication with the customer, including agreement terms negotiation, preparation of business letters, various documents etc;
— Be the 1st point of escalation for the customer and facilitate problems resolution.