Position: SRE Shift Assistant
Company: ZONE3000
Experience required: 1y
English level: intermediate

Required skills
— Prior experience on a support team
— Ability to analyze and quickly find ways to resolve the issue
— Experience to work with documentation creation
— Ability to determine what is the issue and what is not based on previous experience and knowledge sharing in the team
— Experience with task management software
— Ability to work in the team as a team member
— Strong communication, interpersonal and stress resistance skills
— Ability to adapt to a continuously changing environment
— Self-motivation and ability to stay focused in the middle of distraction

As a plus
— Technical knowledge
— Experience and understanding of web technologies
— Experience with monitoring tools (Grafana, Zabbix, etc)
— Understanding GIT flow and working with GIT
— Understanding of CI / CD processes

We offer
— High & competitive salary
— Challenging work in an international professional environment
— Opportunity to influence software development process, to be the owner of the product in your field of expertise
— Opportunity to apply SAFe methodology
— Flexible management
— Flexible / Casual Leave
— Relocation Bonus when moving from a different city / country
— Full benefits package: paid vacation and sick leave
— Continuous professional development (free internal and external professional trainings)
— Free English classes in the company office
— Free use of the services provided by Namecheap (for non-commercial purposes)
— Quarterly teambuilding activities and company corporate events
— RDX gym membership
— Coffee, tea, fruits

Responsibilities
— Help with automation and DevOps processes
— Analyze and improve the reliability of the applications
— Own the day-to-day health, uptime, monitoring, and reliability of services and server infrastructure.
— Work together with teams in other departments to find solutions
— Root Cause Analysis for production outages
— Hardware and software monitoring
— The position requires 24×7 support rotation with other team members — work with servers and services is required (NO customer support or interaction with end users/customers is expected)