Position: Resource Head
Company: Customertimes Corp.
Experience required: 3y
English level: upper

We are looking for a Resource Head for one of our department.

What you will get from us:
- A developed grading system for your individual growth;
- Certification coverage;
- Well-established processes and loyal management;
- Excellent health insurance with coverage of covid cases;
- Flexible work schedule;
- Paid study of English and more;
- A lot of corporate webinars/workshops/etc.

In this position, you will be doing:
- Identify appropriate resources to achieve projects’ objectives within planned timeframes
- Create job definitions for the Resource Team members and submit appropriate job requests
- Take active part in staffing activities including interviews, staffing meetings, resourcing meetings, etc.
- Support Customertimes positive image in the job marketplace (by interacting with candidates, representing the company at public events, etc.) and among its contractors
- Manage quantity, qualification, and engagement level of the contractors in the Resource Team
- Monitor Resource Team members performance on regular basis by interacting with Project Managers
- Motivate Resource Team members to meet project goals, adhering to their responsibilities and projects’ milestones
- Monitor Resource Team motivation, identify contractors at risk and suggest retention actions aimed to prevent attrition
- Build solid organisational structure within the Resource Team
- Conduct regular one to one meetings with all subordinates
- Identify effective and motivated mentors and support strong mentorship practices across the Resource Team
- Build and support balanced seniority pyramid within the Resource Team
- Take responsibility for constant growth of the technological and managerial expertise in their Resource Team
- Play active role in contractors’ grading process and make sure that appropriate Personal Developments plans are created, supported and updated
- Initiate grade and salary promotions for the Resource Team members when appropriate
- Identify training needs and coordinate training activities in collaboration with HR team
- Assist in development of marketing CVs for the whole Resource Team and update them on quarterly basis
- Create and support in actual state Skill Matrix for the Resource Team
- Update on quarterly basis relevant Resource Team contractors information in ICRM:
-- Contractor professional summary
-- Languages
-- Certifications
-- Education
-- Customer description
-- Project description
-- Technical skills
-- Project technologies, Project responsibilities (allocation)
-- Historical projects

Requirements:
- Bachelor’s degree is a must
- Experience in Project Management at least 3 years
- Experience in resourcing and budget planning
- Strong leadership, diplomatic and motivational skills
- Excellent communication (written, verbal and presentation) and interpersonal skills
- Self-motivated, decisive, with the ability to adapt to change and competing demands