Position: Account Manager - Client Success Specialist
Company: Roadside Dental Marketing
Experience required: 2y
English level: fluent

**We are a direct US-based employer. We have just started to hire professionals from Ukraine and Europe. Right now 70% of our employees work and live in the United States, Mexico, or Canada - but we're eager to change that rate and diversify our team even more. 😊** 

**💡OVERVIEW**
A Marketing Account Manager has a killer drive to create strong relationships and deliver the BEST customer service for our clients. You are the primary point of contact for clients and have stellar written and verbal communication skills, the ability to manage multiple projects at the same time, exceptional organizational skills, and a strong eye for detail.

We have a marketing agency, that has been around for 20+ years. 

We are all about having a fun, smart & tight-knit team that values creativity, discipline, support of each other, and providing enormous value to our clients with innovative marketing solutions. 

**JOB REQUIREMENTS 🥷**
**- Customer service.**
Displays confidence and professionalism in serving clients, responds promptly to requests for service and assistance, meets commitments, and exceeds client expectations. (You never met a stranger. You are a combination of smiles, energy, positivity, solutions, and information.)
**- Project management.**
Displays the commitment and dedication necessary to guide multiple, complex projects from start to finish, the capacity to take ownership of tasks, proactively meet deadlines, and ensure quality control over the final product. (You can see the light at the end and you know how to get everyone there on time with lightning speed.)
**- Incredibly organized and detail-oriented.**
Ability to use tools and software to self-manage time efficiently and prioritize activities. Work independently from a quiet home office that is free from distractions. (Your nickname happens to be Organizational Wizard.)
**- Multi-tasking superpower.**
Ability to handle a high volume workload without getting overwhelmed. (Do you make a to-do list for your to-do list?)
**- Technologically savvy.**
Ability to work with multiple technologies and software platforms and learn new technology quickly. (Do Hubspot, Wrike, Google Docs, Box, or Slack ring any bells?)

**RESPONSIBILITIES 🕹️**
- Establish and maintain client relationships (by phone, email, and video conference) 
- Seek to understand each client’s needs and goals to confidently present marketing services, strategies, and coaching to help them reach those goals
- Collaborate with team members to provide solutions for your clients' needs
- Respond to your client’s questions and requests
- Manage projects and ensure quality work is completed and reported to the client in a timely manner
- Contribute to Roadside’s marketing efforts and supportive culture
- Use established workflows, software platforms, and systems
**Nice to have**
- Experience in project management and customer relationship management (CRM) software
- Enthusiasm for the team and for the success of clients
- A hard-working attitude coupled with an eagerness to learn
- Understanding of web optimization, online marketing strategies, and social media trends.

**BENEFITS 💎**
- Fully remote 
- Flexible schedule 
- Room to grow 
- Super fun and relaxed team

Think you are the ideal candidate for this dream job? Get to know us by exploring our website roadsidedentalmarketing.com and blog.