Position: Saas Project manager (Hot Hot Vacancy)
Company: Uppeople
Experience required: 3y
English level: upper

RIS CRM is a cloud-based platform, accessed through a secure website built and hosted by IRIS CRM, a certified PCI Level 1 Compliant Service Provider. IRIS CRM customers are payment processing organizations registered with Visa and MasterCard, called ISOs, whose job is to compete with names like Stripe, Square and PayPal for their market share of electronic commerce in North America.

IRIS CRM is responsible for providing the business management CRM along with transaction reporting services that ISOs rely on to manage more than 350,000 active businesses each month.

Our team is diverse and distributed, made up of executives, engineers, sales and support staff. IRIS CRM believes in delivering superior customer support to our ISO clients and we are on a mission to partner with you to help achieve our mutual goals for long-term success.

**RESPONSIBILITIES include but are not limited to:**

Understanding customer business requirements and development team requirements at detailed level
Reporting on project schedules and keep management informed of roadblocks
Managing communications between internal teams and other stakeholders
Update stakeholders, as needed, regarding change requests and product updates
Track project schedules and deliverable for multiple projects utilizing JIRA and Kanban, working to improve methods in JIRA
Coordinate resources over multiple projects
Improve development and QA processes

CANDIDATE REQUIREMENTS:
Minimum completion of a bachelor’s degree
At least 2 years of recent experience managing SaaS and IT based projects
Experience with producing statements of work, project timelines and milestones
Experience gathering requirements from various stakeholders including development and QA teams
Scope and change management experience, including processes improvement
Experience with JIRA and Agile development methodology
Highly motivated with strong interpersonal and negotiation skills
Strong organizational skills
Strong stakeholder management – will be working across various groups including development, QA, leadership, and customers
Ability to recognize and manage project risks, issues and dependencies through to resolution

**COMPENSATION AND BENEFITS:**
In-depth training of the IRIS CRM product and the payments industry
You will learn about new technologies used by software developers
Eligibility for participation in the company medical, dental, vision insurance
Eligibility for participation in the company 401K plan
Unlimited complimentary snacks and refreshments stocked by Fresh Direct (if located locally)
Attending company events, conferences and appreciation days
Ability to create and contribute ideas in an open environment
Convenient location in Bay Ridge, Brooklyn right near the R train (if located locally)
Wearing what you want to work