Position: Senior Salesforce Developer — Customer Care Services Team
Company: Flix
Experience required: 5y
English level: upper

We're looking for a motivated and driven Senior Salesforce Developer to join the Operations domain and Customer Care Services team. In this domain and team, you will independently design and build scalable solutions and integrations (e.g integrations with Kafka, Live chatbot, CTI), you will be responsible for the full software development life cycle, and contribute to automating the experience of our customers.

**Your Tasks — Paint the world green**
— Be part of a cross-functional engineering and product team;
— Independently design and build scalable solutions and integrations;
— Full responsibility for the full software development life cycle;
— Translating business requirements into technical and functional solutions;
— Promote continuous improvement and best practices standards across the business.

**Your Profile — Ready to hop on board**
— Experience implementing and developing Salesforce solutions;
— Understanding of programming patterns and how to apply/implement within Salesforce;
— Understanding of the Salesforce platform, including capabilities and limitations, particularly Service and Community Clouds;
— Experience in building Integrations with 3rd party systems (for ex: Kafka);
— Experience in implementing Salesforce solutions using Aura, LWC;
— Great communication skills;
— Upper-intermediate English level;

**Nice to have:**
— Knowledge of telephony systems and CTI setup (will be working closely with customer service, telephone calls integrated into Salesforce, email integrations, chat integrations, and telephone integrations);
— Experience mentoring colleagues

**Perks**
— Trust-based working. We don’t punch the clock — organize your own schedule
— Regular business trips to Berlin and Munich 🇩🇪
— Educational budget (conferences, certifications, books, etc)
— 20 days of paid vacations per year
— 12 free FlixBus trips per year, 5 trips with 50% discount for relatives and friends
— Remote or hybrid working model
— Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride
— Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world
— Fun at work and beyond. Discover the world with your free FlixBus rides and join our regular team events — there’s always something to celebrate!