Position: Operations Manager
Company: Exness
Experience required: 3y
English level: upper

Including operational planning, project management within the tribe, resource planning, operational reporting, workflows of cross-functional analytical teams, external communications, etc. 

The candidate will have to interact with teams inside the Technology department and stakeholders within the company, describe and implement operational improvements, harmonizing them with company policies and global changes. 

The position of Operations Manager assumes direct reporting to the Head of Engineering, the absence of direct subordinates (at least not from the beginning), close interaction with several team leaders, product owners and product managers in order to build and execute efficient operational work within the department.



Responsibilities:

Facilitate and coordinate the creation, monitoring, and reporting of a tribe's plans to meet strategic goals
Managing projects and strategic initiatives according to corporate methodology
Coordinate and constantly improve regular operation reporting process; arrange and maintain timely updated roadmaps and performance reports
Facilitate improvements in operation workflow of cross-functional domain teams and functional teams, interconnection with vendors and other departments of the company
Arrange planning procedures, retrospective analysis of performance, ensure achievement of all action points
Manage KPI and Metrics of Payments tribe
Manage communication channels in the corporate portal, prepare announcements, arrange demo-days to communicate to stakeholders project status and results
Conduct the regular review of all operational processes and procedures in order to ensure the most effective way of operational excellence in a technology environment
A continuous identification and implementation of operational best practice, identifying and highlighting further opportunities for process improvements


Requirements:

5+ years experience in Project/Process/Operations Management in IT
Bachelor degree
Strong experience in process analysis, identification, description, and automation using different tools and techniques; process management certification (BPMN, etc.) considered as an advantage
Experience in management of projects, programs for enterprise level: PRINCE2/PMI  is nice to know
Understanding of Agile methodology, experience in applying SCRUM and KANBAN frameworks. Relevant certifications considered as an advantage
Excellent Russian and English communications and presentation skills
Have a strong business acumen and problem-solving ability, adaptability and stress tolerance


We offer:

Medical insurance for employees
Coworking expenses compensation
“Get to know your Team” trips to Cyprus
Sports activities compensation
Extensive learning opportunities
Flexible public holidays
100% pay of Annual leave
Professional Development