Position: LiveOps manager
Company: CatalystApps
Experience required: 3y
English level: fluent

CatalystApps (https://www.catalystapps.net/) is looking for an experienced and energetic Live Ops Manager to join our team.  We are a game studio that has been developing games for 12 years with offices in Kharkiv and San Francisco. 

**Current project:**

Pet City 2 (https://apps.facebook.com/pet_city_two) - A pets and decorating game on Facebook desktop as well as on mobile (iOS and Android).   


**Responsibilities:**

- Plan, and coordinate the live strategy of the game to enhance player engagement and retention.
- Engage with the player community through various communication channels, providing information about new features, and gathering feedback and suggestions from players.
- Develop and implement monetization strategies, including in-game purchases, advertising, and other revenue-generation methods.
- Track and resolve technical issues, bugs, and glitches that may impact player experience, collaborating with development and support teams.
- Collect and analyze data on player behavior, revenue, and other metrics to make strategic decisions and create reports for management.
- Collaborate with cross-functional teams, including game developers, designers, artists, customer support, and marketing, to ensure seamless execution of live events and game operations;

**Requirements:**

- Proven experience as a LiveOps manager or similar role in the gaming industry.
- Strong understanding of the game economy, balance, live operations, and player engagement strategies.
- Excellent analytical and communication skills.
- Ability to work in a team and collaborate with various departments within the studio.
- Familiarity with analytics and monetization tools such as Google Analytics, A/B testing, ad management, etc.
- Strong command of spoken and written English