Position: Error Manager
Company: Intellias
Experience required: 3y
English level: upper

In cooperation with the leading global provider of maps, traffic and places data enabling navigation, location-based services and mobile advertising around the world, Intellias is looking for skilled Error Manager with excellent communication skills and strong technical background.

We are looking for an Error Manager in L’viv or Kyiv to become a part of Bonneville/Motegi Program team.
Requirements:
- 3+ years of overall professional experience in Software Engineering
- Degree in Computer Science, Computer Engineering, Management 
- Information Systems or Applied Mathematics
- Upper-intermediate or advanced-level or writing and verbal English,
Passion for quality
- Very good understanding of QA/QC processes
- Understanding of project and product lifecycle

Knowledge in the following areas would be a plus:
• Previous experience in project management or requirement analysis
• Previous experience in project quality assurance

Responsibilities:

- Responsible for planning the issue backlog together with team and POs
- Proactively communicating with customers and clarifying on open issues
- Coordinate deliverables and dependencies with multiple stakeholders including internal teams and external partner
- Building triaging process
- Initial triage of incoming bugs
- Seek bug planning, RCA, resolution
- Maintain dashboards
- Coordinate teams bug processing and track SLAs
- Report to Program Manager and customer.
- Holding status meetings for the team.
- Prepare bug reports.