Position: Application Administrator
Company: Global Teams
Experience required: 1y
English level: upper

The position is responsible for the overall integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat,…), as well as their continuous improvement for all user groups.

**Roles and responsibilities:**
• Assist with implementation of new systems as needed to support evolving processes and critically evaluate our use of systems with a view to improving global efficiency
• Monitoring and updating configuration of tools and systems according to changes in business needs
• Work with our development team to create integrations between applications
• Investigate any bugs or issues with any of the systems that are being used
• Work with business owners to understand system needs and requirements
• Highly involved in the procurement of new tools/systems/apps
• You will be involved in building an RFP for any new tools and systems, in the evaluation process of the tools and the decision-making process
• Communicate with vendors supports for any improvements/ bugs resolution
• Maintains system documentation
• Interacts with users and evaluates vendor products
• Provides advice and training to end-users
• Troubleshoot, and resolve any reported problems
• Enable best practices
• Process automation
• Liaise with vendor support on all issues
• Maintain SLA, System Availability, and Performance KPI
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments

**Requirements:**
• 1-3 years experience in software implementation and configuration with proven ability to create codeless integration between applications and system automations
• Knowledge of Implementing Integration projects
• Hands on experience in process automation, best practice approach, technology efficiency, and effectiveness
• Understands the workflow and process requirements of complex application systems.
• Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering applications
• Ability to effectively interface with technical and nontechnical staff at all organizational levels
• Self-motivated, able to work independently, and takes initiative
• Ability to multitask in a fast-paced environment
• Outstanding attention to detail with superior time and project management skills.
• Ability to learn new content areas and new skills quickly and well required.
• Professional attitude and work habits.
• Understands business function related to the application.
• Ability to work through ambiguous work situations
• Excellent communication skills
• Detail-oriented
• Upper Intermediate level of English
• Strong team player that enjoys teamwork and taking on new challenges in this dynamic environment

We offer:
• Medical insurance/Sport compensation
• 100% paid 7 sick leaves
• 21 working days of paid vacation
• Young team, creative and cozy atmosphere
• Possibility of personal and professional growth
• Friendly environment and flexible schedule
• Free English classes
• Regular corporate events and other company benefits
• Gifts for significant life events (marriage, childbirth)

We will be glad to welcome you to our team!