Position: Junior/Middle System Administrator
Company: Grid Dynamics
Experience required: 1y
English level: intermediate

We are looking for System Administrator to join Grid Dynamics in fast-growing Lviv office.

Responsibilities:
— Installation, upgrades, support, and troubleshooting of laptops with MacOS (10.x, 11.x) and Windows 10 operating systems;
— Installation, upgrades, support, and troubleshooting of Microsoft Office365, Zoom, Webex, Slack, and other authorized desktop applications;
— Installation, upgrades, support, and troubleshooting of printers, computer hardware;
— Installation, upgrades, support, and troubleshooting of AV conference equipment (Projectors, AppleTV, cameras);
— Performing general preventative maintenance tasks on computers, laptops, printers, AV equipment;
— Maintaining assets inventory and equipment procurement;
— User access management
— Providing timely communication on issue status and resolution.
— Maintaining ticket updates for all reported incidents.


Requirements:
— Strong customer service skills
— Ability to communicate clearly, politely, and in a timely manner
— Strong troubleshooting skills
— Understanding of basic Network concepts (TCP/IP, DNS, VPN, VoIP) and some experience in troubleshooting network issues
— Basic understanding of Windows AD, LDAP
— Basic understanding of Linux/Unix systems concepts
— English: B1+


Could be a plus:
— Advanced Windows knowledge
— Advanced MacOS knowledge
— Experience with Google Apps for Business (G Suite)
— AWS/GCP/Azure experience
— Advanced English level

About Grid Dynamics
Grid Dynamics is the engineering services company known for transformative, mission-critical cloud solutions for retail, finance and technology sectors. We architected some of the busiest e-commerce services on the Internet and have never had an outage during the peak season. Founded in 2006 and headquartered in San Ramon, California with offices throughout the US and Eastern Europe, we focus on big data analytics, scalable omnichannel services, DevOps, and cloud enablement.