Position: IT Support Engineer
Company: Sigma Software
Experience required: 2y
English level: intermediate

We welcome an IT Support Engineer to join our IT Service Center department in Warsaw. We have a great professional team, and we are pleased to invite a specialist with solid experience and a friendly personality.

**REQUIREMENTS**
At least 2-year experience in a similar position
Strong knowledge of Windows 10 (7, 8.1 will be a plus)
Basic knowledge of macOS and Ubuntu
Experience in Windows Server 2012 R2, 2016 and Linux (CentOS/RedHat, Debian) administration will be a plus
Knowledge of computer components, peripherals, network equipment
Knowledge of principles and methods of networking
Intermediate level of English

**RESPONSIBILITIES**
Prepare workplaces for new users (standard PC, laptop)
Choose workstation configurations, buy workstations and peripheral devices
Perform installation and configuration procedures
Provide user support (daily issues)
Handle warranty repair
Upgrade hardware and software
Replace and maintain cartridges and laptop batteries, maintain office hardware
Install and configure network equipment, commission new facilities
Register equipment (hardware, software)
Work with documentation (warranty, accounting)
Prepare manuals for setting up and using the software
Participate in system recovery after crashes and malfunction of hardware
Participate in the development of proposals regarding modernization and purchase of hardware
Perform other activities for maintenance and development of infrastructure