Position: B2B Middleware Admin
Company: Augment
Experience required: 5y
English level: fluent

Our American outsourcing company Augment is looking for ** B2B Middleware Admin** for the US Project to work fully remote. **English** communication skills are important and should be **minimum B2+ level** (upper-intermediate) and higher.

Requirements:
•	4+ years of total experience as B2B Middleware Admin
•	Strong written and verbal communication skills, along with, troubleshooting, problem solving skills, and customer service
•	Experience with **Splunk Enterprise** or similar log management tools
•	Experience with **JMS brokers and their functionalities, such as JMQ and ActiveMQ **
•	Performance management experience with analyzing java runtime servers such as **JBoss, Glassfish or Tomcat**
•	Proficiency with **SQL in Oracle and SQL Server, PL/SQL** experience a plus
•	Demonstrated experience and familiarity with **Linux/Unix/AIX and Windows** operating systems in a large-size production environment
•	Experience with **monitor/alerting automation** 
•	Possess a good understanding of processes around IT Service Management, familiarity with **ITIL** a plus
•	Experience working in **AIX/Linux, shell capabilities (ksh, bash)** a plus
•	Experience with continuous integration environments such as **Jenkins or Hudson** a plus

Essential Behaviors, Skills, and Attitudes Required
•	Strong analytical skills with the ability to identify root causes through probing, questioning, and data analysis
•	Experience with system performance management
•	Self-starter with a desire to understand work and project objectives, not just execute
•	Strong customer service skills that help deliver quality results in a demanding environment; proactively communicate and respond promptly to teammate needs
•	Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
•	Strong written, verbal, and interpersonal communications skills including ability to communicate information clearly and effectively 
•	Demonstrated ability to work well with cross-functional groups
•	Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
•	Approachable and open
•	Demonstrated professionalism and courtesy in responding to phone calls and emails
•	Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
•	Demonstrated ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames

Responsibilities:
•	Monitoring a large **application integration environment and high-volume data movement across multiple IT systems, internal and external**
•	Support for connectivity solutions including our **Fuse(ESB), B2B Gateway and JCAPS**
•	Incident and problem management, coordinating resolution of data movement disruptions
•	Capacity analysis and planning for a sizable application server environment 
•	Performance metering and tuning for application servers, databases, monitors and alerts
•	Risk identification and evaluation, managing and improving upon internal controls which mitigate risks 
•	Working with development teams to identify enhancement opportunities and resolve code defects
•	Code deployment and configuration management
•	Coordination and execution of changes within a complex testing environment