Position: Success Manager
Company: Yozmatech
Experience required: 1y
English level: upper

As a Success Manager you will be responsible for:

🔸 Helping with the new client onboarding process;
🔸 Supporting the team hiring process;
🔸 Preparation of project documentation and analysis of the requirements;
🔸 Working closely with Sales to identify growth opportunities and strategic 
 recommendations for all assigned accounts;
🔸 Proactively identify and mitigate risks;
🔸 Perform regularly scheduled meetings with project stakeholders to 
 ensure the goals are being met;
🔸 Act as point of escalation when required and help manage client expectations;
🔸 Ensure effective employee project onboarding and retention;
🔸 Establish and maintain a productive partnership with the clients to 
 provide the best solutions for their project;
🔸 Meeting facilitation, reporting, processes, one-on-ones.


Requirements:

🔹 Ability to multi-task and provide timely follow-up;
🔹 Multi-culture experience;
🔹 Demonstrated ability to be proactive and take initiative to get things done;
🔹 Experience with the Agile/Scrum process;
🔹 B2+ English. Strong verbal and written English;
🔹 Understanding of SDLC;
🔹 Excellent organizational and time management skills;
🔹 The desire and motivation to follow new technologies, trends, and best practices.