Position: .Net Software Support Engineer
Company: Devox Software
Experience required: 2y
English level: intermediate

**Необходимые навыки**
We are looking for an ambitious Level 3 Technical Support Engineer who will join our team with this expertise:
— Familiar with application development tools (Visual Studio, ADO, SSMS, etc.,)
— Knowledge of hardware, software, application, and systems engineering
— Experience of working within Agile frameworks
— Experience of Test-Driven Development, Continuous Integration, and similar approaches
— Demonstrable contribution to quality control of solution and application developments
— Exposure to and an understanding of some of the following is highly desirable:
- C# .NET, related tooling and technologies
- Web services and microservices architecture
- Development frameworks such as Angular and Xamarin
- SQL Server
- Microsoft Dynamics
- Web development

**Предлагаем**
— English courses twice a week
— Monthly Tech Talks for sharing knowledge;
— Strong corporate management and transparent strategy
— Unlimited area for self-development and personal growth
— Convenient and bright office located in Kyiv
— A set of benefits like video games, flexible working hours, and USD salary
— Regular team buildings and celebrations

**Обязанности**
— Provision of software development and support expertise within the Application Support Teams specifically in relation to initiatives relating to .NET technologies
— Support applications in the resolution of issues
— Handle 3rd line incidents raised by the customer and liaising with end-users and customers to troubleshoot technical issues
— Implementation of best-practices in support of external and internal project initiatives
— Maintain accurate records of support queries and formulate recommendations to prevent future repeated issues
— Review Alerting & Monitoring requirements from prod perspective are addressed in every project and system under change
— Maintaining excellent customer relationships and ensure good communication