Position: Customer Support Representative (German speaking)
Company: Gepard Media OÜ
Experience required: no_exp
English level: fluent

🌟 We’re looking for an additional person to join as a German-Speaking Customer Support Specialist

What will be your day-to-day tasks:
✅ Handling customer queries and complaints via live chat and email
✅ Translating and proofreading website content
✅ Administering online systems
✅ Monitoring and troubleshooting technical issues
✅ Strictly following routines and processes


What we expect from you:
✅ Fluent in German (B2-C1 level)
✅ College or university education
✅ Strong adherence to routines and processes


Bonus points for:
✨ Customer support or call center experience
✨ Proficiency in LiveChat, Zendesk, Freshdesk, or similar software


What’s for you:
✨ "No bureaucracy" startup environment
✨ Competitive salary + performance bonus
✨ Flexible working hours
✨ Remote work option
✨ Career development opportunities
✨ Multicultural work environment