Position: Helpdesk Engineer
Company: Innovecs
Experience required: no_exp
English level: intermediate

RESPONSIBILITIES

-Providing Level 1 technical support to end-users (Innovecs employees);
-Company's information systems monitoring and incidents escalation;
-User's PCs deployment and decommissioning;
-User's PCs software installation/de-installation;
-Maintenance of computer equipment and peripherals;
-Modernization and minor repair of computer equipment and peripherals.

REQUIREMENTS

-At least 1 year of experience in similar role;
-Experience in ServiceDesk and Monitoring systems;
-Experience in user's PCs administration on Windows, Linux, Mac platforms;
-Experience in configuring and administering Office365 cloud services (Outlook, Sharepoint, MS Office);
-Basic skills in computer networks;
-Experience in repair and modernization of computer equipment and peripherals.

WHAT WE LOVE ABOUT INNOVECS

-High-level compensation and regular performance-based salary and career development reviews;
-Medical insurance (health), employee assistance program;
-Paid vacation, holidays and sick leaves;
-Gym 24/7, personal fitness instructor;
-Massage in the office, personal wellness consultant;
-English classes with native speakers and partially or fully reimbursed personal trainings and conferences;
-Referral program;
-Team buildings and a lot of fun to take a break and relax.