Position: AI Trainer
Company: 3Shape
Experience required: 1y
English level: upper

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.

We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we serve customers in over 100 countries. Our growing talent pool of over 2000 employees spans 35+ nationalities .

3Shape as an employer is committed to Ukraine . Our UA office has a 16 year-old history, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our employees who are called to the military service, as well as care about our employees’ mental health by implementing different supportive activities.

**If you are looking for stability and confidence in your future, we are the right place for you.**

**We are looking for AI Trainer in our Kyiv office.**

**Your profile:**
- Own drafting and essential part of implementing Customer Care AI solutions
- Ensure best user experience with AI interactions for Customer Care department
- Create learning database from raw data – ensure easy team accessibility to better and faster insights (e.g. real-time insights)
- Ensure data properly annotated, re-annotate data
- Design conversational flows
- Analyze and address performance bottlenecks and conduct quality assurance sessions
- Work closely with Support Team, project and IT to constantly improve AI performance

**Qualifications:**
- A bachelor’s degree related to Data Science, Data Analytics
- Strong experience with Data Analysis/insights and work with large volumes of data
- Previous experience with AI implementation or conversational design is a plus
- Coding experience or API integration is a plus
- Strong analytical skills
- Critical thinking and strong problem-solving ability
- Excellent listening, communication, interpersonal, and presentation skills
- Proficiency in English
- Strong stakeholder management skills

**Being the part of us means:**
- Meaningful work that helps to change the future of dentistry
- Work in a unique professional, friendly and supportive environment
- Constant professional growth and development
- A healthy work-life balance
- Possibility of flexible remote work
- Comprehensive benefits incl. 24 working days of annual vacation; medical insurance; compensation of lunches; paid sick leaves and child sick leaves; maternity and paternity leaves etc
- Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”
- A parking lot with free spaces for employees
- Occasional business trips to Western Europe
- Opportunity to become a part of the success that 3Shape has created over the past 22 years.