Position: Account Manager - Data Analytics
Company: data212
Experience required: no_exp
English level: upper

We are seeking a highly motivated and results-driven individual to join our team at data212 as an Account Manager. As an Account Manager, you will be responsible for managing relationships with potential customers, guiding them through the sales process, and ensuring a smooth transition to our data analysis and analytics services. This role requires excellent communication skills, strong business acumen, and a passion for building and nurturing client relationships.

Responsibilities:

- Identify and reach out to potential customers through various channels, including Upwork, to generate new business opportunities.
- Engage with potential customers, understand their needs, and present our data analysis and analytics services as viable solutions.
- Conduct meetings and product demonstrations with potential customers to showcase the value and benefits of our services.
- Act as the primary point of contact for customers throughout the sales process, addressing their inquiries, providing clarifications, and building rapport.
- Collaborate with our project management team to accurately scope and estimate projects based on customer requirements.
- Prepare and present sales proposals and contracts, ensuring all relevant details are included and align with company policies.
- Follow up with customers to answer questions, negotiate terms, and finalize agreements.
- Coordinate with the finance department to send invoices and ensure timely payment from customers.
- Maintain a thorough understanding of our data analysis and analytics offerings, staying updated on industry trends and competitive landscape.
- Cultivate long-term relationships with customers, proactively identifying opportunities for upselling and cross-selling our services.
- Keep detailed records of customer interactions, sales activities, and account updates using our CRM system.

Qualifications:

- Bachelor's degree in business administration, marketing, or a related field (preferred).
- Proven experience in sales or account management, preferably in the data analysis or analytics industry.
- Strong interpersonal skills with the ability to build and maintain relationships with clients.
- Excellent written and verbal communication skills in English.
- Ability to understand and articulate technical concepts related to data analysis and analytics.
- Exceptional negotiation and persuasion abilities.
- Organized and detail-oriented, with the ability to manage multiple customer accounts simultaneously.
- Proficient in using CRM software and other sales tools.
- Self-motivated with a drive for achieving and exceeding sales targets.

Join our dynamic and growing company, and play a key role in expanding our customer base while ensuring exceptional client satisfaction. As an Account Manager at data212, you will have the opportunity to contribute to the success of our business and make a significant impact on our growth trajectory.