Position: Technical Account Manager (TAM)
Company: IT-Rex
Experience required: 5y
English level: fluent

✔ Посада: Technical Account Manager (TAM)
✔ Побажання до кандидата:
• BA/BS degree or equivalent practical experience
• At least 5+ years relevant ad tech industry experience, with familiarity with dynamic creative
optimization (DCO) techniques and methods a major plus
• Excellent communication, analytical skills & problem-solving skills, combined with the ability to
provide quick resolution to problems
• Ability to translate complex technical concepts to non-technical audiences
• Ability to acquire and share in-depth knowledge of digital creative production & delivery that
affect the client and industry
• Solid technical understanding of social advertising platforms, including Facebook, Pinterest,
TikTok, and others
• Solid understanding of digital design principles along with current design trends, and industry
best practices, especially responsive web design and cross-platform compatible coding techniques
• Knowledge of SQL and web & cloud technology (HTML, JavaScript, XML) is a big Plus
• Experience testing & debugging web content on various types of devices, including mobile
• Experience with the content advertising systems (Adobe, Salesforce, etc.)
• Experience with Photoshop, AfterEffects, XD products a plus
• Knowledge of online advertising, measurement methods and technologies (Moat, IAS, Nielsen,etc.) a plus
✔ Excellent English communication skills – both verbal and written required
✔Обов’язки:
• Partner closely with the customer account team (Customer Success Manager) to drive and strengthen the customer relationship
• Collaborate with external vendors/partners such as DSPs, DMPs, agencies, advertisers, and publishers to ensure successful integrations.
• Manage technical feature requests and requirements that are key to the customer’s success and process workflow
• Contribute to the Knowledge Management platform to effectively answer customer questions and concerns.
• Participate in discovery sessions to understand technical requirements
• Oversee creation, testing, & support of web and mobile advertising banners and creatives of
various formats, including Web \ Mobile Banners \ Mobile Interstitials \ VAST 2.0,3.0,4.0 \ VPAID.
• Debugging/fixing visual problems for advertising banners on different types of devices/browsers.
• Ongoing education for the customer on to address technical and product capabilities
• Contribute feedback to the product team on improving the platform.
• Test and perform quality assurance processes to ensure specifications are met
✔ Компанія пропонує:
Відпустка (скільки днів) - 24 дні/рік (нараховується 2 дні на місяць)
Лікарняні (скільки днів) - 40 годин на рік