Position: Business Analyst
Company: Murano Software
Experience required: 3y
English level: upper

**Duties and Responsibilities:**
- Serve as the conduit between the customer and the software development team through requirements gathering with supervision from Management or Software Business Analyst III;
- Verify operational readiness and accuracy of cases developed by the software team on low-level to mid-level projects;
- Provide low-level to mid-level technical support; 
- Work closely with others to identify, document, and create new feature requests and bug reports on low-level to mid-level project with supervision from Management or Software Business Analyst III.

**Qualifications and Skills:** 
To be successful in this position, the individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skills, and/or ability required for this position.
 
**Education Requirements**
 Desired Bachelor’s degree in computer science or comparable degree, or equivalent experience 
 
**Experience/Knowledge:**
- A minimum of 3 years’ experience in Business Analyst role;
- Previous experience in business intelligence, analysis, or other related field;
- Knowledge of Computers and applications such as word and excel;
- Project management software application experience;
- Project Coordinator Experience;
- Knowledge of Software Development Lifecycle.
 
**Skills/Abilities:**
- Service oriented mindset with outstanding interpersonal skills;
- Ability to prioritize and multitask and stay organized in a dynamic work environment;
- Understanding in Information Technology;
- Some knowledge of Software Development Lifecycle (analyst, design, testing and support);
- Work with internal and external stakeholders to gather and document requirements with minimal supervision;
- Excellent written and communication skills;
- Strong attention to detail;
- Ability to prioritize and multitask and stay organized in a dynamic work environment;
- Ability to document requirements and perform quality assurance testing for low-level to mid-level projects;
- Provide Technical Support on low-level and mid-level issues.