Position: System Administrator Team Lead
Company: DMarket
Experience required: 5y
English level: upper

We are looking for a System Administrator Team Lead to join our growing team in the DMarket. You’ll be responsible for managing our server and network infrastructures.

**Required skills:**
- Laptop / Desktop hardware troubleshooting;
- Software Troubleshooting (MacOS, Windows, Ubuntu Linux, VPN, etc.);
- Network troubleshooting (knowledge of port tracing, building cables, and comfortable in network closets);
- User request and incident management;
- IAM principles and approaches;
- Experience with Atlassian products: JIRA, Confluence and Servicedesk;
- Knowledge of ITIL framework;
- Asset management principles.

**As a plus:**
- ITIL Foundation Certification;
- Upper-Intermediate level of English.

**Responsibilities:**
- Lead the team by personal example;
- Coach, mentor, and inspire the team to meet and exceed SLAs;
- Communicate to top management any recommendations to improve service delivery;
- Perform “hands-on” work on behalf of a DevOps, Security, or other team;
- Manage tickets appropriately and escalate to other support teams, as needed;
- Maintain inventory accuracy;
- Create and/or maintain a written knowledge base;
- Self-driven to keep up with new and emerging technologies;
- Assist with and conduct team training.

**We offer:**
- Team of like-minded professionals;
- Insurance;
- A unique project with modern technologies;
- The perspective of career and financial growth;
- Budget for professional development;
- Flexible timetable.

**Location:**
Ukraine (Kyiv preferred); Remote Work.

**About project:** DMarket is a new ecosystem where gamers, developers, and entrepreneurs can efficiently and securely evaluate and trade virtual items. We combine blockchain technologies and seven years of industry experience to open this multi-billion dollar market to the existing world economy.

**Join DMarket team today!**