Position: Technical Engagement Manager/ Project Manager_ IT Security_US_based
Company: exelegent.com
Experience required: 1y
English level: fluent

Expertise:
o Collaborate with sales, pre-sales, engineering, training and support teams to seek to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions

o Experience leveraging formal project management and development methodologies on high level engagements

o Possess a deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across any size and complexity project

o Understanding of technology principles and services including security, infrastructure, business applications, data management and application platforms

Solutions:
o Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the overall environment and any limitations to execution

o Actively look for ways to improve process efficiencies and effectiveness

o Ability to apply strategic thinking and demonstrate understanding of requirements to execute

o Ability to make decisions guided by policies, procedures and business plan with limited guidance

o Business and financial acumen

o Business case development

Delivery:
o Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones and budgets

o Play an active role in managing project goals and driving teams to achieve customers’ business outcomes by managing issues, risks, decisions, and action items

o Ability to take ownership, work under pressure and meet deadlines

o Ability to challenge, recommend and redirect teams as well as manage expectations

o Take proactive steps to ensure teams meet or exceed expectations

o Work effectively in a dynamic environment with changing priorities

o Results-oriented, prioritize work activities, plan and stay organized in order to meet commitments

Communication:
o Outstanding written and verbal communication skills with team members and audiences of all levels

o Interface with various customer and internal stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs

o Plan and oversee the preparation and dissemination of project communications

o Demonstrate the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjust behavior accordingly to succeed. Recognize environmental or cultural nuances and adapt

o Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management

Teaming:
o Proven success in working with teams and executive leadership in a complex company environment

o Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project

o Proven experience working in a matrix environment, managing multiple stakeholders

o Negotiation and conflict resolution capabilities

o Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports

o Team player willing to work in an international environment and be part of a global team

Basic Qualifications

· General understanding of Microsoft Azure and O365 concepts

· 1+ years’ experience working in an IT Professional Services or consulting organization supporting companies across multiple industries

· 1+ years Project Management hands-on experience in managing and delivering Security and IT projects

· Experience or certification of Waterfall and Agile/Iterative methodologies

· Experience presenting to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts

· Demonstrated ability to successfully manage multiple and concurrent projects/customers

· Competency in Microsoft Office suite, Agile and Project Management toolsets (JIRA, Confluence, Rally, VersionOne and/or MS Project)

· Ability to travel to customer locations as needed