Position: SecOps Engineer I (Poland and Bulgaria)
Company: Alcor
Experience required: 2y
English level: intermediate

We are looking for a SecOps Engineer at the product company. It’s a Conversational AI company creating digital experiences that are Curiously Human for over 18,000 brands, including HSBC, Disney, and Verizon.

You will:
Architect, engineer, implement, monitor, and document security measures for the protection of Liveperson computer systems, networks, and information;
Identify and define system security requirements that are in line with industry and compliance standards.
Design computer security architecture and develop detailed cyber security controls both on-premise and in multiple cloud tenants.
Work with teams to identify, resolve, and mitigate security issues in cloud systems, software, and processes.
Prepare and document standard operating procedures and protocols.
Configure and troubleshoot security infrastructure devices.
Develop technical solutions to help mitigate security vulnerabilities and automate repeatable tasks.
Be an escalation point and technical subject matter expert for Security Analysts and any third-party security providers.

You should be an expert in:
System security engineering or information security engineering.
Building and maintaining both internal and external systems.
Operating system security for all platforms.
Network security, networking technologies, and network monitoring tools.

What You'll Do:
Be responsible for all IT and operations infrastructure areas to ensure effective performance, data confidentiality, integrity and availability.
Be responsible for documenting, monitoring, and reporting on various security-related systems and processes to ensure system and data integrity, security, and availability.
Evaluate and choose the right tools together with the various team(s) to best suit the company's needs.
Test, maintain, and challenge the chosen solutions to comply with securities best practices.
Work closely with the IT and System teams on hardening and configuration management on cloud and infrastructure tools to align with security and regulatory best practices.
Perform analysis of transactional data, log files, and/or other system outputs to identify malicious or anomalous activity.

You have:
Hands-on experience with multi-cloud service environments.
Hands-on experience with Networking, Elastic, OKTA, IDM, AD, JAMF, and Windows, Linux, and macOS Operating systems.
Experience with responding to security incidents and log analysis.
2-3 years experience in IT / System teams in a SAAS /Cloud company.
Experience with establishing procedures, reports, SLAs, and escalations.
Ability to work under pressure in dynamic environments.
Excellent interpersonal and effective leadership skills.
Problem-solving skills and ability to work under pressure.
Ability to communicate using English (both speaking and writing).
Knowledge of Python / Go (big advantage).
ValidCompTIAa CySA+ Certificate.