Position: Operations Support for Sales Department
Company: Wizer
Experience required: 2y
English level: upper

We are seeking a proactive and detail-oriented Sales Operations Assistant to join our dynamic sales team. As a Sales Operations Assistant, you will be instrumental in driving the efficiency and effectiveness of our sales operations. You will play a key role in managing billing and subscriptions, optimizing sales processes, and ensuring accurate data management within our CRM system. Your contributions will directly impact the success of our sales team and overall company growth.
Responsibilities:
● Manage invoices, quotes, and pricing tiers for customers, ensuring accuracy and timely
delivery.
● Follow up on renewal payments and direct payments, ensuring timely collection and
addressing any payment-related inquiries or issues.
● Create, improve, and manage various automations within our CRM system, optimizing
sales pipelines and deals lifecycles.
● Collaborate with the sales and customer success teams to develop and implement
workflows, ensuring smooth operations and improved productivity.
● Work with the development team to identify and implement technical improvements,
enhancing data flows between our product, CRM, and Payments Platform.
● Ensure the CRM system maintains accurate and up-to-date customer and sales data.
Regularly clean up and manage deals in the CRM, ensuring data clarity and integrity.
● Collaborate with the data team to generate and analyze reports, providing insights into
current company performance and identifying areas for improvement.
● Prepare reports on churn and health score data to identify trends.
● Provide administrative support to the sales team, assisting with customer inquiries,
orders, and sales-related documentation.
● Ensure leads are processed efficiently throughout all lifecycle stages, working closely
with the CRM and Payments Platform. Ensure the company does not miss any opportunities while processing leads throughout all lifecycle stages, operating on different scope levels.

Qualifications:
● More than 1 year of experience in supporting sales operations, preferably in a similar
assistant or coordinator role. Familiarity with sales processes, deal management, and
CRM systems is a must, experience with Hubspot is highly desirable..
● Solid understanding of billing, subscriptions, and invoice management is required. AR
experience would be a plus.
● Proficiency in working with CRM systems is required. Experience in managing customer
data, creating workflows/automations, and generating reports from CRM systems would
be helpful.
● Analytical mindset with the ability to extract insights from data.
● Problem-solving attitude and ability to adapt to changing priorities.
● Strong attention to detail and exceptional organizational skills.
● Excellent communication and collaboration skills.
● Advanced English, both spoken and written, is required

Project Benefits
The product company, SCRUM approach, and opportunity to learn about the cybersecurity inside the company (training, video, and a lot more)
Multinational team - a great opportunity to improve your communication skills;
A fully remote and flexible working schedule;
18 days of vacation, 5 days of sick leave, and a days-off on national holidays
MacBook provided on request
Budget for Sport/Insurance (available after probation)
Opportunity to work together with the team in the co-working (coworking offices in Kyiv and Lviv)
Team buildings and non-work activities