Position: PM Associate
Company: Softserve
Experience required: 1y
English level: upper

WE ARE
We are a team of 30 professionals at SoftServe (2 countries, 5 cities) working together with our client on the development of their product.   
Our customer is one of the leading product tech companies from Austin, Texas that develops hybrid IT monitoring analytics software for visibility in cloud, virtual and physical IT environments.  
 Our client works with the world's largest organizations to ensure their IT services and applications are always on. As the leader in software-defined IT operations, we uniquely collect all types of machine data, building real-time IT service models that train machine learning algorithms to predict and eliminate outages in hybrid IT environments, dramatically reducing downtime and IT spend. We monitor 1 million resources globally and more than 70 billion data points a day, with more than 200 million daily data points per customer. And together with the teams on the customer side, we’re working on all of that. 
YOU ARE
An enthusiastic and responsible person who wants to make an impact
At least two years of proven experience in the software development and IT outsourcing business (even not management-related)
Working with U.S. or European clients
Having proven ability to work successfully in a team environment
Competent communicator and presenter
Technology background (desirable)
Willing to manage distributed teams.
YOU WILL WORK WITH
Managing a project of low complexity with a total team size of up to 10 project members.
Maintaining the communication between SoftServe and the client (providing regular status reports according to the template, hold regular and on-demand meetings)
Shaping and managing the client’s expectations (conducting 1-2-1, keeping track of client requests/concerns, and implement action items discussed with your line manager to address those requests/concerns)
Having a good understanding of Scrum and being able to facilitate scrum ceremonies and generate artifacts related to them (planning outcomes, retrospective outcomes, sprint review status)
Monitoring project progress (implement metrics according to the framework and collecting then after each sprint, creating an improvement action plan with the team for those which are in the yellow/red zones)
Onboard into SoftServe PMI based framework and being able to implement it on your project under the supervision
Conducting team management activities (regular 1-2-1 with your team members, creating PDPs for your team members, resolving their impediments, team buildings)
TOGETHER WE WILL 
Support your technical and personal growth
Run the project for our client to build a great product