Position: Account Manager
Company: BOSS. Gaming Solutions
Experience required: 3y
English level: upper

**Please note, we will consider candidates only full-time in an office.**

**Skills and qualifications**
• Experience in the Online iGaming industry not less than 3 years.
• Satisfactory problem-solving skills to help resolve customer complaints or needs;
• Excellent verbal and written communication skills to communicate product ideas to clients;
• Up-to-date understanding of the industry’s consumer behavior;
• Strong customer service and interpersonal skills for dealing with different types of customers and clients;
• Exceptional analytical skills for analyzing client data;
• Time management and multitasking skills in order to handle multiple tasks and clients at once;
• Advanced motivational and negotiation skills;
• Strong organizational skills and attention to detail.

**Duties and responsibilities:**
• Communicating with clients to ensure that all of their needs are understood and addressed;
• Building strong client relationships to maintain old business and acquire new customers;
• Collaborating with various internal departments to ensure that they fulfill all customer requests;
• Resolving complaints and keeping track of all processes that pertain to the client’s desires;
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience;
• Collecting and analyzing data concerning consumer behavior to understand changing needs.

**We offer:**
• Work in a skilled team and interesting tasks;
• Decent wages;
• Paid vacation 24 days;
• Comfortable office near m. Zhytomyrska;
• 7-hour working day;
• One day per week can be remote;
• Modern game room (few PS4, ping-pong table).