Position: IAM Architect
Company: Alcor
Experience required: 5y
English level: upper

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale — the market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

As an IAM Architect is responsible for performing the necessary leadership, facilitation, planning, analysis, and design tasks related to the development of an overall security architecture for an organization

You will:
- Ability to set/drive technical architecture for and be the final escalation point for Identity and Access Management (IAM) tools;
- Enable legacy and modern identity providers (AD, Okta, ADFS, Azure AD, certificates, and PKI) for management by IAM tools;
- 3+ years experience interfacing IDM systems with J2EE applications using API communications, Web Services;
- Influence security posture by evaluating business strategies and requirements;
- Oversee development and life-cycle management of the services related to Identity Governance & Administration services;
- Lead task force efforts between appropriate teams to proactively resolve all technical issues with applications (infrastructure, performance, code);
- Demonstrate ability to accurately and efficiently architect and implement products of chosen expertise as a single Business Unit multi-product solution and/or a cross Business Unit multi-product integrated solution within the client environment through utilizing Services Best Practices;
- Demonstrate hands-on expertise in software technology design at a complex level for single Business Unit multi-product solutions and/or cross Business Unit multi-product integrated solutions of chosen expertise;
- Drive the adoption of Authentication and Authorization reference architectures for existing, new, and emerging IAM technologies;
- Participate in Identity and Access Management enterprise governance processes and drive IAM standards adoption;
- Design and implement IAM solutions that meet business requirements, security best practices, regulatory requirements, and industry standards;
- Provide guidance and support to other teams on IAM-related issues and initiatives;
- Evaluate new technologies and products for IAM integration and enhancement.

You have:
- Bachelor’s degree in an Information Technology field or equivalent experience;
- Strong knowledge of IAM concepts, principles, standards, frameworks, and protocols;
- 5+ years of experience with various IAM tools such as SailPoint, Active Directory, Azure AD, SSO/SAML/OAuth/OpenID;
Connect/FIDO2/WebAuthn/MFA/SCIM/LDAP/RADIUS/Kerberos/PKI, etc;
- 5+ years of experience with cloud-based IAM solutions such as AWS Cognito/IAM/SSO/Directory Service etc;
- Preferably, experience with scripting languages such as PowerShell/Python/Bash, etc.

Why you'll love working here:
LivePerson was named to Fast Company's World's most innovative companies of 2020 list for the Artificial Intelligence category. We offer top-tier tech & data science colleagues, along with opportunities to push your limits. We embrace invention and experimentation. Most importantly, you'll have the ability to make an impact at work and brands across the globe as we build the future with trusted Conversational Al together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves.
We are proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.