Position: Administrator/Business Manager for an International E-commerce Website
Company: Besharam
Experience required: 2y
English level: upper

**Brand:** IMbesharam.com (Learn about us www.bigfishbrownpond.com )
**Want to know more about Besharam:** Take a look here http://bit.ly/imbesharam
**Work Location:** Work from Home
**Hours:** M-F: 09am-18.00pm UA time & Sat: 10am-2pm (Total 49 hours/week)
**Pay:** 15,000-20,000 UAH based on your experience/knowledge
**Training:** Unpaid & Mandatory training of 10hrs provided before PAID time starts.
**Start Date:** immediately - June 2020
**Interview Dates:** Kiev 

Hello everybody,
We are a startup, Team of 12 and operate an International Webstore headquartered in Atlanta,GA and satellite offices in Delhi & Mumbai, India. We already have TWO employees working for us in Ukraine. We have strong online presence, a popular brand, high traffic and excellent social media presence (250k+ fans/followers on FB, Twitter & Instagram).We have been written in several news media and Sunny Leone is the face of our brand.

We are seeking to hire an Administrator/Business Manager/Asst Operations Manager to assist the US Operations Manager with various tasks related to managing operations, assisting with supervising team tasks, placing orders and maintaining trackers. The Administrator will be trained by the US operations manager and the tasks will be explained and demonstrated on the go. The details are listed below. 

**The absolute basic requirements are:**
- 2 years+ Sales/Customer Service experience in a competitive work environment 
- Extremely organized and able to communicate intelligently and professionally
- Can multi function and manage Time very efficiently
- Is Internet savvy, knowledge of computers, ecommerce/online shopping trends
- Very proficient in Email management, Microsoft Office Word and Excel (Google Docs)
- Able to work on multiple customer applications - Freshdesk, LIVE Chat and Phone (will train)
- Happy going Work attitude and positive approach to feedback, improvement and growth

**Your role and responsibility would be:**
- US1 Inventory Management: Placing Orders, Transfers & Updating Trackers. Update Subs & Update DSR Tracker
- Supervising Operations Processes: Scan & Report Sales, Scan OM, Review SLA & Ticket Management & Tier 3 Customer Support 
- Supervising Fulfillment Processes: Order Assignment, Label, Shipping, Tracking & Delivery
- Conversion Improvements: Live Chat/Abandoned Cart Tracking, Analysing & Improvising
- Admin Tasks: CreditCard Payment Reconciliation (Airpay & PlanetPayment), Bank Stats Reconciliation, COD orders processing & reconciliation.
- Website Catalogue Management - Add, Update & Improve Products
- Project Management - Assign Tasks to team and Follow Up & Update.
- US Operations Assistant - Answer Emails, Attend to Skype Chats & Q’s, HubStaff Check, Create labels and assist with Shipping Matters
- Review and Sign of Team POA & EOD on daily basis
- Admin Assistant - Assist with Admin Duties from Time to Time.