Position: ServiceNow Engineer
Company: Zoolatech
Experience required: 2y
English level: upper

Responsibilities:

• Perform day-to-day support and maintenance, work with the functional team to develop solutions.
• Take part in delivering in the sprints with user stories.
• General support, administration, and maintenance of the ServiceNow platform and associated applications.
• Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality of ServiceNow as needed.
• Develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.
• Assist with upgrade planning, testing, and implementation between development and production instances.

Skills Required.

Ideally, you are a positive and practical team player, an individual that enjoys picking up a problem, the analysis of the details and methodically working through a clean and simple solution. It is likely that you will have some of the following:

• strong background in IT technology.
• worked in an agile organizations.
• preferably 2+ years experience from a similar position.
• certified in ServiceNow Foundations/ServiceNow System Administrator.
• expertise in JavaScript/HTML/CSS/AngularJS/JSON/PowerShell.

Nice to have:

• retail knowledge.
• ITIL® Foundations or Intermediate certifications.