Position: DevOps Engineer
Company: Softblues
Experience required: 3y
English level: upper

**Description**
We’re passionate about creating great software efficiently and innovatively. You will be mostly working on our existing clients and products, helping create and deliver creative solutions through innovative tech.

As part of our growing company, you will get to work on exciting new products and tech, with plenty of opportunities to learn, develop and be part of something fast-paced and cutting-edge.

Maintaining a team centric philosophy is fundamental to our success so everyone is encouraged to take responsibility and expected to contribute to all facets of the support service; we share in success when things are going well, and everyone owns the problems when they are not.

**You will**
● Working within customer projects to build, maintain and secure customer environments
● Assist development teams in best practices and give technical advice on infrastructure architecture when needed
● Ensure development processes follow our infrastructure standards for existing and new clients.
● Work on new ways to automate and improve our development and release processes
● Ensure that client systems are secure against cybersecurity threats
● Identify areas of cost optimisation within internal and customer architectures
● Providing a Point of Contact (POC) for the NOC, ensuring an aspect of the 09:00 – 18:00 support range is manned and 18:00-02:00 if needed for deployments
● Responsible to the Head of Systems and DevOps for the end-to-end management and control of all service events in 3rd line
● Acting as a third-party supplier liaison on behalf of the Support Teams to resolve issues and provide knowledge and information
● Offering help, guidance, and expertise to assist in the restoration of services to users in line with business requirements and SLA’s
● Managing Service Requests and routing or escalating to relevant staff
● Responsible for the production and upkeep of support documentation, where appropriate

**We are looking for people who:**
● Is Customer focused, good interpersonal skills and able to work as a lead of a small team.
● Have Good communication skills, proactive, resolutive.
● Demonstrate a methodical and structured approach to the management of support requests, incidents, problems and change requests.
● Are Able to work under pressure to tight timelines
● Self-managed, able to align to business needs and priotitize accordingly.

**Requirements**
**You have:**
● AWS (Web Services, VPC, Load Balancing, Capacity Planning, Cost Management, Server Optimisation, Server Configuration, Backup and Disaster Recovery, CDN, DNS). Azure is a plus.
● Infrastructure as code. Experience using Terraform. CloudFormation and Chef are a plus.
● CI/CD administration, usage, and creation of pipelines as code.  
● Experience using Octopus would be desirable.
● Experience using SQL Server, Couchbase or any other RDBMS.
● Experience using RabbitMQ and Elastic Search.
● PowerShell Knowledge
● Strong Windows skills and working knowledge of Linux systems.
● Upper-Intermediate or higher level of English.

**Nice to have:**
● PostgreSQL
● Docker
● ECS
● Working with GIT and Azure DevOps (TFS)
● Experience managing and deploying monitoring and logging systems is desirable. ELK, Prometheus, Kafka, Zabbix.
● .Net/C#
● Python

**We offer:**
● Competitive compensation and regular performance-based salary and career development reviews.
● Passionate experienced team, friendly atmosphere, concern for the comfort of specialists.
● A corporate culture that inspires growth and development (tech talks, mentoring, etc).
● Accounting assistance.
● Regular team-building activities.
● Comfortable working environment.
● 18 working days paid vacation.
● No micromanagement.
● Remote work.