Position: Project Manager
Company: ITernal Group
Experience required: 2y
English level: upper

**Please, notice: location – Egypt, Cairo.**

UST is looking for a Project Manager.

**Role Overview:**
• Be part of a highly specialized SRE team that works in collaboration with management, professional services, support, and vendors
• Analyze customer requirements, facilitate, and deliver planning to customers and the engineering team.
• Build and maintain the confidence of colleagues and customers.
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.

**We want to attract a professional with:**
• 2+ years of experience in project management is preferred
• Experience in leading projects in an Enterprise environment
• Strong communication, presentation, and interpersonal skills including the ability to interact, communicate, and build relationships with all levels of personnel, internal and external
• Leading upgrades in a fast-paced, growing organizational environment
• Drive customer upgrades, adoption, consumption, retention, and expansion
• Work without close supervision and with a proactive, goal-oriented attitude.
• Define, adopt, and maintain processes, systems management concepts, and standards to be used in day-to-day activities
• Develop and track detailed service plans, schedules, dependencies, critical paths
• Secure and assign resources per SRE service deliverables
• Clearly communicate with customers and upper management any risk areas; come up with risk mitigation plans
• Work outside business hours if required
• Must be a fast learner with the ability to explain SRE service management to a variety of audiences
• Cover a 24/7 rotational shift pattern if required.

**We offer:**
• Possibility to influence the development of the project
• Friendly professional staff and warm atmosphere
• Help with development via mentoring and coaching
• The environment where you can implement your ideas
• Flexible schedule and opportunities to work remotely (8 hours workday)
• Paid vacation and sick leaves
• Participation in educational activities and thematic conferences
• Team parties and corporate events.