Position: Senior Pre-Sales Manager
Company: Terrasoft
Experience required: 2y
English level: fluent

Senior Pre-Sales Manager
Terrasoft Ukraine, a leader in the space of business process automation and CRM, is growing at a record-setting pace and known. We are expanding our sales team in Kyiv and looking for a Senior Pre-Sales Manager with a sales background and good technical knowledge.  

The Opportunity:  

We're looking for an experienced Senior Pre-Sales Manager to work with Eastern Europe, MENA, and APAC regions to provide pre-and post-sales support to Enterprise-level organizations across various industries, such as Banking, Telco, Professional Services, Manufacturing, to name just a few.   

A Senior Pre Sales Manager is responsible for the technical relationships with customers and prospects, working as a trusted advisor with customers to remove technical objections and creatively address pain points in a customer's digital initiatives and business objectives.   

Senior Pre Sales Managers at Terrasoft also work internally with the sales team and product development to identify and communicate solutions that meet customers' ever-changing business needs against the Creatio CRM and Low-Code BPM platform's capabilities.  

We're extremely passionate about the quality of our work. If you are technically sharp and people-oriented, you might be a fit for this role!  

Desired Skills & Qualifications:  

3+ years of experience in sales/solutions engineering, technical consulting,   

Customer-facing experience  

Team-oriented and strong collaboration skills  

Passionate commitment to quality and success  

Excellent verbal and written communication skills  

Strong public speaking ability  

Growth mindset  

Can quickly identify and solve technical and business challenges related to software delivery  

Ability to convey technical concepts to customers of all technical backgrounds  

Comfortable working in a fast-paced and dynamic environment  

Responsibilities:  

Pre-Sales:  

Identifying customer business requirements and matching them to product features  

Building joint customer strategies with enterprise sales, create solution concepts according to customer's requirements  

Providing live demonstrations of the Creatio solutions to prospective customers  

Answering Creatio product questions and helping customers and prospects to take full advantage of Creatio products  

Answering Creatio technical questions and helping customers to define how Creatio can be integrated with their existing applications and workflows  

Building relationships with key decision-makers and serving as a customer's technical point of contact  

Educating prospects on product implementation and usage  

Learning about customers' successes and challenges, sharing customer feedback within Creatio, and advocating for customer interests  

Maintaining awareness of internal Creatio initiatives and product roadmaps  

Post-Sales:  

Acting as an intermediary between sales and other technical teams to best meet customer needs  

Communicating customer feedback and perspectives to appropriate teams to be considered in product strategy  

Documenting technical considerations, collecting existing articles, and contributing to internal knowledgebases as a resource for other teams, customers, and partners  

What to expect from us:  

The opportunity to work in a world-leading software company  

A competitive salary that will help you to focus on your professional development  

Flexible working hours  

Professional growth: each employee gets an individual development plan regarding his needs and ambitions  

A modern, spacious office located in ten minutes' walk from Demiyivska metro station with car and bicycle parking, summer terrace on the roof, food court, table tennis, PlayStation, and many more  

Medical insurance, gym, and corporate sport activities  

20 paid days of yearly vacation  

Parties, team buildings, contests, and more