Position: Lotus Support Engineer
Company: Itera
Experience required: 2y
English level: intermediate

Strong technical background, problem analysis skills as well as good communications skills are essential. The qualified candidate will be in close cooperation with development and operations teams to maintain and improve existing solution and guarantee reliability of the underlying environment.

**Tasks and responsibilities:**
- Support the development platforms of the customer product based on Lotus Domino 9.0.1 Social Edition
- Configuring and supporting delivery processes, as well as logging and monitoring
- Provide product updates using Lotus Designer
- Analysis of failures, identifying and isolating the source of problems
- Automation of routine tasks and operational processes
- All in close cooperation with developers and infrastructure engineers at all stages of application development lifecycle, as well as in accordance with the company’s IT development strategy

**Professional requirements:**
- English: Intermediate+
- Understanding of databases principles
- Understanding of IBM Notes 9 Social Edition engine, Lotus IBM Domino Designer 9 or experience with support proprietary ERP software like 1C (similar low code solution platform with internal macro language)
- At least 2 years experience in IT Operations or Systems Engineering
- Good knowledge of Microsoft operation systems (Windows XP, 7, 8, 10)
- Scripting language (PowerShell, optional/nice to have)
- Understanding of DevOps principles
- Agile working, ability to work independently
- Version Control Systems (git preferred)
- Networking (TCP/IP, DNS, HTTP/HTTPS, FTP, SSH)

**Be a plus:**
- Note Domino 9 Certifications
- Familiar with IBM toolchain
- Database systems (e.g., SQL Server)
- Configuring CI/CD pipelines (e.g., Azure DevOps, GitLab)
- Cloud services (Azure preferred, optional/nice to have)
- Infrastructure as code technologies (e.g., ARM templates/bicep,)
- REST API/SOAP

**Personal requirements:**
- Excellent communication skills
- Responsible and loyal
- Self-organized
- Team player

**Company offers:**
- Competitive compensation
- 20 days of paid vacation, 100% paid sick leaves (3 paid sick days without sick list)
- Advanced medical insurance program with unlimited fitness and swimming pool
- Free English and Norwegian Courses
- Flexible workplace (possible to combine remote work and work from office)
- Fully remote during quarantine
- High-end technics and gadgets
- Free access to leading professional trainings and events, professional certification
- Transparent career development and planned individual career path
- PE support by professional accountants