Position: Business Analyst
Company: InCountry.com
Experience required: 3y
English level: upper

InCountry offers a Data Residency-as-a-Service platform for multinational companies and SaaS providers to be able to meet data localization compliance requirements in the countries they operate. Currently covering over 90 countries, InCountry’s platform is being used by customers in various industries including financial services, healthcare/pharma, government, and others. The company has developed integrations with several of the top B2B SaaS platforms in the areas of CRM, Digital Banking, ERP, HCM/HRMS, Communications, and Healthcare Management, leading to joint customer opportunities. InCountry also works closely with several of the world’s largest consulting firms as well as local Systems Integrators for the various SaaS platforms.

 

The company was officially founded in January of 2019 after 2 years of stealth development. Having raised over $38m in equity financing from both Silicon Valley and global venture capital investors, the company has quickly moved to deploy its services across the world with its greatest impact coming from companies operating in the Middle East and the Asia Pacific regions, and more recently those affected by the recent ruling overturning Privacy Shield in the E.U.

 

 

You will work with an expert team in a startup environment focusing on the building of new, cloud-based data security, privacy, and protection compliance products.



For enterprises moving their workload into the public cloud, their biggest concerns are around data security, data protection, and data privacy.
To enable such a solution for the cloud; data security, data sovereignty, data encryption, and data protection topics need to be thoroughly researched, understood, and addressed.
You will become a product expert and will share the business value of the solution with customers to build their success.
The role requires a deep understanding of data security, cloud technologies, a focus on customer success, as well as a service-oriented attitude with the aim to achieve customer satisfaction.
EXPECTATIONS AND TASKS

You are the second member of our product team, and you will lead driving cloud-based data compliance and protection solutions focusing on methods such as data localization and encryption. Providing expert input and requirements and in-depth knowledge of information security, privacy, protection, risk, and compliance practices.
Responsible for the definition of product requirements for our solutions. Transfer customers’ and prospects’ requirements and translate them into product specifications and features through user stories, evaluation, and prioritization with sales and engineering.
Be an integral part of the team responsible for features, functionality testing, and rolling them out
Demonstrate a willingness to learn & work on new technologies.
Work with various developers and engineers to create content, gather, analyze, and condense product data with the possibility to write and or update technical end documentation in a continually changing technical environment.
Excellent written and verbal communication skills in English


EXPERIENCE AND REQUIREMENTS

2-year experience as a business analyst.
Strong knowledge of requirements management processes.
Problem-solving mindset.
Ability to understand and explain the business solution idea to both stakeholders and the development team.
Knowledge of multiple facilitation techniques to elicit requirements from stakeholders.
Deep understanding of the product and project management processes.
Experience with Jira and Confluence and understanding of how to use these tools for product and requirements management.
Knowledge of multiple prioritization models and understanding of how to apply them.
Experience with any diagramming tool (drawing of BPMN and workflow diagrams at least).
Experience with documenting APIs, integrations, endpoints.