Position: Business Development/Sales Manager
Company: Webxloo
Experience required: 1y
English level: fluent

You will be responsible for communicating with customers and finding new ones by using specific outbound calling activities. The successful candidate MUST have high English level (both spoken and written), good communication and persuasion skills.

**Responsibilities:**
— Create email marketing campaigns to promote products or services
— Update and maintain all customer records and ensure continuous improvement of the CRM Database
— Perform competitor research and work with statistics and data analysis
— Maintain working knowledge of all products, services, and promotions
— Follow up with customers by phone or email to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
— Handling customers as well as identifying and resolving their concerns
— Increase customer base
— Resolve customer concerns and questions by phone
— Capture all details of customer, call log and sales transaction accurately onto the system
— Inform customers of promotions and new or upgraded products using prepared scripts

**Experience and skills needed:**
— Must be fluent in comprehension, reading and writing English. Other languages will be a plus
— Experience in working with CRMs
— Professional phone etiquette, good phone and communication skills, clear speaking and confident voice
— Good conflict resolution and stress management skills
— Copywriting or journalistic experience
— Experience in business development
— Any experience related to the sale of IT solutions and lead generation
— Lead conversion experience
— Ability to work from 09:00 a.m. to 18:00 p.m. (lunch break from 1 p.m. to 2 p.m.)

**Will be a plus:**
— Previous experience in Marketing, Email Marketing, CRM systems, Telemarketing and Sales.
— Skills using appropriate computer programs (e.g. CRM software) and telephone systems.
— Experience in selling software development projects in outsourcing companies

**We offer:**
— Full-time job (Monday to Friday from 09:00 am to 06:00 pm) remotely or in office.
— Highly competitive salary, regular salary review
— Working in a competitive, but a supportive team, introductory and current trainings, team building activities
— Perspective to become a Sales Lead
— Continuous practice communicating with native English speakers
— Advantages of working at home
— A culture that values the opportunity of growth.

Technical requirements: High Speed Internet, a headset (headphones and microphone).
Are you interested? Any questions? If yes, contact us!