Position: Sales Ops Support
Company: SD Solutions
Experience required: 2y
English level: upper

***Responsibilities***
 
Data Governance: 
●	Lead Routing & monitoring
●	Data validation on new account creation
●	Merging duplicate contact records
●	Lead conversion
●	Merging duplicate accounts
●	Auditing accounts for accuracy 
●	Researching company size, industry, and location to ensure accounts are properly routed
●	Maintaining territory alignment


Order Management: 
●	Ensuring all contract documents are complete and accurate
●	Maintain order accuracy in SFDC 
●	Ensure all contract documents are properly filed
●	Monitor reports to make sure deals are closed in a timely manner.
●	Validate KYC, finance, and legal requirements are met on all orders
●	Review approval submissions to validate order accuracy before contracts are sent to clients
●	Provide order form support for sales representatives
●	Update approval rules in CPQ 
●	Validate promos are being applied correctly

Sales Operations Support: 
●	Create and Maintain Reports and Dashboards in SFDC
●	Monitor opportunities to ensure conversion to qualified within SLAs
●	Ensure closed lost opportunities are thoroughly and accurately recorded
●	Ensuring sales win slides are posted for all qualifying deals
●	Maintaining sales KPI data for scorecards
●	Work with sales managers to ensure territory assignments are updated in SFDC
●	Review ROE exceptions weekly to assign  to correct territory
●	Monitor opportunity close dates 
●	Reassigning opportunities and leads to the field as a part of offboarding
●	Monitoring later stage opportunities to ensure implementation readiness call are being scheduled

	
***Requirements***
 
●	2+ Years of experience with Salesforce.com
●	Salesforce.com certification a plus
●	Builder mindset, comfortable sharing ideas, trying new approaches and is focused on achieving team and company short and long term goals 
●	Doesn’t make excuses, pushes through adversity to hit objectives  
●	A track record of working in a fast-paced environment, setting your own demanding expectations, inspiring and supporting your teammates and exceeding expectations
●	Solid attention to detail
●	Bachelor Degree or equivalent experience required