Position: Middle HRPP
Company: PaymentOp
Experience required: 2y
English level: upper

We are looking to hire an enthusiastic and hardworking Middle HRPP that will be responsible for creating a world class experience for our employees, at all stages of the employee life cycle, providing timely and credible advice in line with policy, process and procedures.

The role will also have an HR functional focus, contributing to, and creating a culture where our people thrive.

You’ll be a proactive, progressive HR People Partner with solid experience in employee relations working with the progressive fintech sphere. You’ll have worked in a fast-paced environment, have excellent relationship building skills, and an innovative and positive approach.

**Duties & Responsibilities **
- Support in managing on-boarding process for new joiners and providing 
  continuous feedback to enhance the employee onboarding experience;
- Support the immigration process for all applicable employees in your 
  business population and partner with the People Team to facilitate the 
  process from offer stage to onboarding;
- Provide personal support on the research, design and development of 
  HR initiatives;
- Provide quality and professional advice to employees on general 
  queries and issues, in line with Company policies, processes and 
  procedures;
- Provide quick response to complains, issues from line managers, 
  clients, employees providing immediate fix;
- Responds to organizational changes, employees’ needs, complains, 
  wishes, creating solutions to employees challenges;
- Support People Team in creating and updating policies, templates and 
  toolkits to support People processes;
- Assist with local processes at employee level as per the People Team 
  calendar e.g. annual performance process, salary review etc;
- Monitor employee probation check ins and expiration. Coach line 
  managers to hold/you’ll facilitate, probation meetings as and when 
  necessary addressing any performance concerns promptly. Escalate to 
  your People Team where necessary;
- Contribute to, and lead on, local People projects and initiatives across 
  various HR and business functions;
- Work with company`s HR solution system; 
- Support People Team in managing the off-boarding experience, 
  providing data-driven insight into leaving trends and suggesting 
  recommendations to retain our top talent.

**Requirements & Skills** 
- Bachelor’s degree in human resources, business, communications or 
  similar field;
- 2+ years in People/Business Partner’s role in IT;
- Experience in HR data systems and processes;
- Experience in e-commerce or fintech preferred;
- Excellent verbal and written communication skills;
- Advanced interpersonal skills;
- Strong analytical and problem solving abilities; 
- Ability to handle multitasking efficiently; 
- High level of stress-resistance; 
- Highly responsible and organized with attention to details;
- At least an Upper-intermediate level of English.