Position: IT Specialist
Company: Dev.Pro
Experience required: 1y
English level: intermediate

You'll be supporting workstations and servers for our contractors, enhancing your professional skills in the busy IT environment. What's in it for you:

We have 80% of the macOS coverage and work with Google cloud (AWS)
Get a mentor and grow as a specialist: most of our IT specialists turn into Admins/DevOps eventually

**Qualifications and experience:**

- Expertise in troubleshooting hardware
- Administration of Linux (Ubuntu), Windows, macOS operation systems
- Understanding of system configuration (packages, installers)
- Knowledge on how to use command line tools and manuals
- Basic knowledge and hands-on experience in using of different network protocols like TCP/IP, UDP, HTTP, SMTP, SNMP, DNS, etc.
- Ability to troubleshoots basic scripts

**Nice to have:**

- Intermediate+ English level
- Initiative mindset, desire to learn something new

**Key responsibilities:**

- Work with inventory system, perform an inventory of company equipment
- Create/delete user accounts
- Install and configure workstations, resolve issues with PCs and Laptops
- Collaborate with the team to identify and fix technical problems
- Support Workstations/Hardware/Software (600+) and online services
- Work with remote offices (Ukraine and the US)

**Our benefits:**

✅ Professional and personal growth: ability to shift your career path, access to English courses, online training programs, webinars, and workshops
✅ Healthcare: healthcare medical insurance and healthcare kit (gym, sports nutrition etc.)
✅ Fun online activities and team-building events

✅ 18-20 paid time-off days per year, 5 absence-due-to-illness days and 21 days of extraordinary medical leave per year