Position: Junior Account Manager
Company: Trafficplus
Experience required: 1y
English level: upper

Required skills:
— Ability to communicate and present on all levels in- and outside the organization;
— Experience in delivering client focused solutions based on the customer’s real needs;
— Proven ability to manage multiple customers with different needs while paying strict attention to details;
— Ability to see the bigger picture, analytic and structured with high degree of discipline, and initiative taking;
— Excellent verbal and communication skills in English

What you will do:
Maintain and develop relationships with existing customers, chats, emails;
Be responsible for keeping existing clients satisfied, while delivering exceptional customer service on a daily basis;
Resolve all issues or difficulties faced by customers and deal with complaints to maintain trust and customer loyalty;
Be a link in communications between our key customers and internal teams;
Monitor and analyze customer's usage of our product;
Ensure the correct products and services provided to customers on time;
Expand the relationships with existing customers by constantly providing solutions that meet their needs and objectives.

Why us?
1. Actual experience
There are a huge amount of potential ways of development in Trafficplus. You will be surrounded by supreme professionals ready to share their knowledge.
Our inspiration is problem solving and delivering cutting-edge technology and products that create satisfied customers.

2. Career opportunities
We offer great benefits, flexible work schedule, ongoing training and customized development opportunities.
We are not afraid of challenges, so you’ll have interesting and difficult tasks, that will help you grow and improve your skills.

3. Friendly team
You will collaborate in an open-minded, creative and friendly atmosphere to work towards one unified goal - growth.
You'll join a great team that is focused on the excellence and result.