Position: Cards Application System Administrator (Bulgaria)
Company: TBI Bank
Experience required: 2y
English level: intermediate

You’ve probably noticed us already. TBI Bank is challenging the established norms not only in banking, but in the way we work every day and how we speak with our community.
Our successful business model and customer-focus approach allowed us to be one of Bulgaria’s most profitable and efficient banks in the last 4 years (Capital K10). TBI Bank’s team of dedicated professionals works hard for a future powered by technology in order to become the next gen digital lender.

We are looking for a **Cards Application System Administrator** to join us on our journey to success!

**What You’ll do:**

- Manage Business/Product/Operation enhancement/modifications related to card payment front and back systems
- Apply all updates, upgrades, and certifications required to maintain best performance of card related application
- Maintain thorough technical understanding of all the components (XML Files structures, SOAP APIs, DB Links etc) connected to card payment system modules
- Understand and provide analyses for different financial credit card products
- Read system logs to identify system issues
- Perform the daily technical support tasks and handle the service desk raised tickets related to credit cards services to properly close and reply to customer and user issues
- Perform all project technical tasks related to credit cards and report any risks that may affect the project deliverables
- Apply - with vendor involvement, if required - all updates, upgrades, and certifications required to maintain best performance of credit cards related applications

**What you’ll need to succeed:**

- At least 2-3 years experience in the field of technical support for card systems
- Knowledge in Switching & ISO messaging, client management, adaptability
- Knowledge and understanding of financial products, Credits, Incoming and - Outgoing files flows and reconciliation with different payment schemas (Visa and Mastercard)
- Strong communicational and organizational skills
- A flexible professional with analytical mindset
- Excellent verbal & written communication skills in English

**What we offer:**

- A friendly environment & team of passionate multinational professionals
- We enjoy a flexible work environment and a great work-life balance
- We are a diverse representation of 16+ nationalities
- Competitive salary
- A learning ground where you get exposure to diverse and challenging projects
- Remote work opportunity

**Why choose TBI:**

- We have the boldness of a start-up and the expertise of a scale-up
- We enjoy a flexible work environment and a great work-life balance
- We are a diverse representation of 16+ nationalities

Visit our Career Page at jobs.tbibank.bg to learn more about what makes us unique.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Please note: only shortlisted candidates will be contacted for further steps.

We're an equal opportunity employer. At TBI, everyone is welcome regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. We are dedicated to hiring diverse talent and strive to create conditions that give an equal opportunity to everyone to flourish.

Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.
With the voluntary presentation of documents for job application in TBI Bank EAD it is considered that you are informed about the Privacy notice of the bank, which was brought to your attention via link, e-mail or paper copy, describing the purposes, retention periods, sources, legal grounds and your rights regarding the processing of your personal data.