Position: Business Analyst
Company: Web Sun Group
Experience required: 5y
English level: upper

TalkRemit is an international financial services provider regulated by the UK Financial Conduct Authority and specialising in cross-border remittance. Our online money transfer platform and mobile remittance app help the global diaspora community to support their loved ones abroad, without excessive fees or fuss.

Our vision is to bring people closer with seamless financial solutions that meet the needs of our increasingly interconnected world.

We’ve made global money transfers quick, simple and affordable for all. Wherever you are and wherever your family lives, we want to break down barriers and help you manage your finances with ease.

We are looking for an experienced and motivated self starter Business Analyst who gets excited
about ensuring that users are getting the best possible experience from our product and services.
You are an advocate for providing clear requirements and process improvements with limited
supervision.
We are looking for natural collaborators who love to analyse and solve problems whilst focusing on
user’s experience. You must have an eye for detail and desire to collaborate with people from
different backgrounds with diverse perspectives.
Your responsibilities includes but not limited to:
● Gather user requirements, write user stories, and work with engineers to launch features;
● Coordinating building, releasing, and testing features with our engineers, designers, and
operations teams;
● Conducting in-depth user interviews and market research to better understand our
customers and internal users on our platform to provide recommendations on product
features;
● Come up with innovative tech solutions to tough problems;
● Maintain product backlog;
● Work on product documentations, such as product FAQs, internal wiki pages, and training
materials to help promote the broader team’s product knowledge on Confluence;
● Monitor the performance of new initiatives as the business rolls our new feature and
coordinate business model improvements with our marketing efforts.
Your Experience and Qualification
● Min 5 years of relevant experience with all stages of the product life cycle, conceptualization
to implementation and exposure to Agile methodologies (Scrum)
● Extensive experience in working with JIRA and Confluence
● Experience in writing business requirements for digital banking or payment/remittance
products
● Strong product instincts; you have a strong intuition about what users want
● Strong project management skills and a can-do attitude
● BA/BS degree, preferably in Economics, Math, Statistics, or Computer Science
Nice to have
● Experience with SQL and writing queries to analyse data
● Experienced working with cross-functional engineering teams (Back End, Front End, DevOps,
QA)
● Experienced with SQL, Excel, BI, and Jira
● Strong analytical and problem solving skills
● Motivated self starters able to work with limited supervision
● Excellent interpersonal and communication skill
● Experience working at an agile software company/start-up is a bonus