Position: Solution Architect
Company: Ardas Group
Experience required: 5y
English level: upper

**What we do:**
 We provide Wi-Fi Solutions to our hospitality & residential customers that are safe, secure, and simple to manage. We help our customers to improve their guest’s experience, increase loyalty and generate additional revenues. We work closely with the leading wireless vendors, service delivery partners, and Industry experts to ensure that we leverage the right technology and deliver the latest innovations. Our customers are global and we deliver our service through the AWS cloud.

**Who we are: ** 
We have been in business for 17 years and if you join us you will end up with approximately 50+ colleagues dotted around the UK, Belgium, UAE and Ukraine. We are small in size but not in achievement. We are proud to provide our services to some of the world’s leading brands in hospitality and in the residential space. Our prestigious customers include Movenpick Hotels & Resorts, The Ritz London, IHG, Marriott International, Shearing Hotels, Point A Hotels...

**Your core competencies:**
**Helping is in our DNA.**
- You engage with customers to understand their technical challenges in great detail and can distil to non-technical stakeholders.
- Teamwork is second nature to you, and you develop and maintain trusted relationships with both colleagues & the technical stakeholders of our Customers & Partners. 
- You revel in technical detail and leverage standards to find value for customers. 

**We get things done.**
- You define and document technical problems and their viable solutions concisely and clearly. 
- You contribute technical knowhow to the team and solve our most difficult problems. 
- You are solutions oriented, proactive with exceptional problem -solving skills.  
- You utilise those skills to work relentlessly from idea to positive customer outcome.

**We push the boundaries.**
-You will seek out significant user pain points in order to drive continuous learning and improvement. 
- You will stay abreast of technological advances & opportunities to ensure the products competitive position.  

**We elevate ourselves and others.**
- You will contribute to industry bodies WBA, HTNG. 
- You document new technical product features and maintain our technical user guides to ensure the information shared with our internal/external customers is accurate and up to date. 
- You develop materials in order to train and educate internal and external customers. 
- You have an insatiable appetite to learn new things and share them with your colleagues.

**Essential technical experience:**
- 3+ years’ experience in a hands-on technical role working with routing protocols/ technologies and platforms in large scale LAN and/or WAN network environments. 
- Expert in OSI model, IEEE 802.11,  TCP/IP 
- AAA principals and protocols including RADIUS, RadSec and DIAMETER as well as 802.1x and EAP authentication. 

**Beneficial Experience:**
- Working knowledge of Mikrotik, Ruckus, Aruba 
- CCNA Certified 
- Training experience 
- Knowledge & experience of Linux or other Unix operating systems  
- RESTful systems, Ansible, AWS 
- Exposure to WiFi identity solutions Open Roaming, Hotspot2, Passpoint, Eduroam 
- 3 + years’ experience in a technical on-call capacity, responding to customer-impacting events, mitigating and root cause analysis of those events.  
- 3+ years’ experience developing, engineering, deployment, or operations mechanisms to support IP network and/or networking systems 

**We offer:**
- Continuous professional competencies development and professional growth opportunities
- Realization of your innovative ideas in building new solutions and services
- Possibility to propose solutions to a project
- You will be able to test and experiment with a lot of new stuff
- A unique chance to gain a ton of experience in a real environment, working with a leading British company
- A decent level of salary
- Possibility to work remotely
- Flexible schedule (40h per week)
- Compensation 50% of the cost of English lessons
- Paid training
- Paid leave 18 days / Paid sick leave
- Very warm and friendly working environment