Position: NetSuite ERP Administrator (874)
Company: Exadel
Experience required: 2y
English level: intermediate

**About Exadel:**
Since 1998, Exadel has been engineering its own software products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel currently has 1000+ employees in development centers across America, Europe, and Asia. Our people drive Exadel’s success, and they are at the core of our values, so Exadel is a people-first cultured company.

**About Our Project:** 
The successful applicant will be in charge of processes, overall systems integration, configuration, implementation, testing, and reporting, while assisting and training end users to ensure streamlined functionality of the platform. You'll also act as a user support team to handle incoming requests, providing exceptional day-to-day user support, troubleshooting issues, and communicating solutions in a timely manner.

**Requirements:**
- 2-3 years of experience with NetSuite Administration, including experience with day-to-day technical management of the NetSuite
- Strong problem solving and analytical/critical thinking skills
- Experience with NetSuite (SaaS) integrations
- Experience working in client-facing roles
- NS Certified Administrator (preferred)
- Strong analytical skills and ability to research, simplify, and resolve complex issues
- Deep understanding of customizations and business processes as they relate to NetSuite
- Technical knowledge of NetSuite saved searches, Suite Analytics, workflows, form customizations, custom reporting
- Proficient communication skills; proven ability to communicate effectively with internal and external business partners at various levels and to understand and express complex technical and accounting concepts
- Proficient with advanced saved searches, reporting, custom forms, custom fields, and workflows

**Responsibilities:**
- Perform daily administrative tasks in NetSuite ERP system
- Assist in the development of dashboards, analytics, and operational reports to provide insight for teams
- Manage access/roles/permissions in ERP
- Configure Sandbox and Productive NetSuite environments
- Establish process and protocol for all data management in NetSuite to ensure replicability and maintenance of best practices. Work with the stakeholders to ensure data integrity, security, and compliance
- Work with the integration team to build new integrations between systems and optimize existing ones
- Monitor the flow of Netsuite between Netsuite and integrated platforms; reconcile and investigate errors
- Test and research integrations to meet functionality requirements, review gap analysis, and provide options for client consideration
- Hot fix integrations NetSuite with current Exadel internal systems
- Model "business objects & processes" in Sandbox and Prod Env
- Elicit scope-in and scope-out for ERP built-in functionality & user requirements
- Assist in development, unit testing, documentation, and deployment of major configuration changes, installed bundles, and custom scripts
- Work closely with the vendor to ensure updates and patches are applied with minimal impact to the end users. Stay updated on new NetSuite features and functionality and provide recommendations for process improvements
- Troubleshoot recurring issues and identify opportunities for optimization of the application or processes
- Provide end user training as required
- Act as a liaison to NetSuite Support and Advanced Customer Support regarding platform issues
- Ensure system compliance with company policies, procedures, and protocols for system standards, customizations, and changes

**Advantages of Working with Exadel:**
- You can build your expertise with our Sales Support team, who provide assistance with existing and potential projects
- You can join any Exadel Community or create your own to communicate with like-minded colleagues
- You can participate in continuing education as a mentor or speaker 
- You can take part in internal and external meetups as a speaker or listener. We support you in broadening your horizons and encourage knowledge sharing for all of our employees
- You can learn English with the support of native speakers
- You can take part in cultural, sporting, charity, and entertainment events
- Working at Exadel means always upgrading your skills and proficiency, so we provide plenty of opportunities for professional development. If you’re looking for a challenge that will lead you to the next level of your career, you’ve found the right place 
- We work hard to ensure honest and open relations between employees and leadership, so our offices are friendly environment