Position: Head of Delivery
Company: Vector Software
Experience required: 5y
English level: upper

**ABOUT THE ROLE ** 
As Head of Delivery at our company, you will be responsible for overseeing the overall business operations strategy as this is crucial for our expansion strategy growing from 130 up to 500 employees within the next 3 to 5 years.  

Head of Delivery would be working with the CEO, Board of Directors and become a crucial member of our senior management team, having a direct impact on revenue growth, gross margin, and attrition rate. In this position, you’ll have to manage and control diverse business operations and functions, so we expect you to be a mature and inspiring leader.  
If you, in addition, have great people management skills and excellent business acumen, outstanding work ethics, can lead employees by personal example; are proactive and self-driven, we would love to hear from you!     

**Responsibilities:**
Establish and supervise delivery teams performance towards customer satisfaction, employee satisfaction and profitability, revenue expansion from existing clients
Coach, mentor, train and oversight delivery teams
Improve business processes, policies and initiate, implement automation tools
Identify and develop project management methodology, best practices, and standards
Manage shared resources and coordinate communication across all delivery teams
Participate in sales and client engagement activities
Monitoring compliance with project management standards, policies, procedures, and templates by means of project audits
Coordinate with human resources department to recruit skilled talent and retain the best consultants

**Requirements:**
Previous outstanding performance as a Head of Delivery or similar roles for 3 years
In-depth knowledge of different business functions such as Delivery, HR, Finance etc
Hands on experience in strategic planning and business development
Good knowledge of data analysis and KPIs
Familiarity IT/Business infrastructure
Outstanding organizational and time management skills
Excellent interpersonal and leadership skills
Great communication and presentation skills
Problem-solving mindset and can-do attitude