Position: Monitoring DevOps Engineer
Company: Alcor
Experience required: 3y
English level: upper

LivePerson, the leading Conversational AI company, is seeking Monitoring DevOps Engineers to join Polish and Bulgarian teams on a full-time remote basis.

**The LivePerson SRE team** is looking for talented DevOps Engineers to join our Observability Engineering team. We are looking to provide world-class and easy-to-use observability tools for our engineering and product teams. We believe that by partnering closely with our engineering and product teams, we can help select, build-out, and release effective observability tooling.

**You will:**
● Help drive the selection, testing, implementation, and rollout of new observability tooling.
● Maintain existing observability infrastructure, ensuring performance, availability, and stability goals are met.
● Partner with engineering and product teams to understand their current observability challenges and provide solutions.
● Deploy changes to observability infrastructure leveraging IaC and configuration management tooling.
● Develop and extend in-house built observability tooling.
● Contribute to our 24/7 on-call rotation for observability infrastructure.
● Document observability golden paths for teams to quickly adopt and maximize usage of existing monitoring tools.

**You have:**
● Bachelor’s degree in Computer Science, Computer Engineering, or related technical discipline, or in place of a 4-year degree, equivalent engineering work experience.
● 3+ years of experience in a DevOps or Software Engineering role.
● 3+ years of experience with software observability tooling
● 2+ years of experience in one or more programming languages
● Must have excellent written and verbal communication skills.
● Experience with 3 or more of the following types of observability tooling: logging, metrics, events, alerts, debugging, and tracing.
● Experience managing infrastructure in a hybrid cloud (on-prem & public cloud) is preferred.
● Experience with Go or Node.JS is preferred.
● Experience with Google Cloud Platform is a plus.

**Technical stack**
Metrics: Prometheus
Alerts: AlertManager, Anodot, Mimir
Visualization: Grafana
APM: AppDynamics
Anomaly Detection: Anodot
Network Monitoring: Kentik, ThousandEyes, Zabbix
Logging: ELK stack (ElasticSearch, Logstash, Kibana)