Position: Lead Technical Support Engineer
Company: Jmind
Experience required: 2y
English level: upper

We're looking for someone with:

• With a system/support engineer technical background and experience with working on reliability, high-availability, backup, and recovery.
• Good experience in Linux system administration, troubleshooting, and optimization.
• Experience of creating a support team from scratch.
• Desire to grow professionally as a manager.

What you will be doing:

• Creating the best support team.
• Mentoring and onboarding new support team members.
• Troubleshooting and resolving of the hardest issues, incoming tickets and alarms.
• Create company servers monitoring systems.
• Work closely with other teams to troubleshoot and analyze incidents.

What can we offer:

• Startup atmosphere inside a large IT holding: the stable company with a low bureaucracy level and a really fast-paced environment.
• Various opportunities to learn and grow.
• Challenging tasks and exciting projects including newest technologies.
• Opportunity to drive the process and be creative. We adore creativity and create a suitable environment for you to implement it.
• Our team is professional and highly involved with our products, they are great people to interact with.
• Pet friendly office :)
• Flexible working hours, corporate learning possibilities, paid vacation and sick leaves.