Position: Business Operations Manager - Hybrid - Warsaw, Poland
Company: Elemy
Experience required: 5y
English level: fluent

Who We Are at Elemy:

Elemy is the nationwide provider of childhood mental healthcare and behavioral therapy. Our platform matches families with like-minded therapists resulting in better care that helps children with conditions such as autism, ADHD, and anxiety & depression disorder learn new behaviors and reach life-changing milestones faster. 

Since launching in April 2020, Elemy has become one of the fastest-growing healthcare companies in the United States. The company has raised over $200M to date and is backed by some of the most prominent investors in healthcare and technology, including SoftBank, Goodwater, General Catalyst, Founders Fund, Bling Capital, and 8VC.

Business Operations Manager at Elemy

Drive key program initiatives that deliver on growth and efficiency across the business. Partner with product, marketing, sales, operations, clinical leadership to deliver process and program improvements. Analyze data to build recommendations and uncover key insights for the business.

What You’ll Do:

• Combine quantitative and qualitative insights to develop recommendations for complex cross-functional challenges or opportunities, obtain cross-functional alignment, and work with the business to ensure successful implementation. 

• Own projects end to end. Developing insights and recommendations is the first step, but turning ideas into reality will be a central component of this role. 

• Structure problems in a way that you can identify the root cause, articulate trade-offs, and execute flawlessly. 

• Work closely across the entire business on the highest important strategic initiatives. You’ll work most closely with our global operations team, but also closely with functions like product management, engineering, design, finance, people, and our clinical team.

What You’ll Need:

• 3+ years experience at a top-tier strategy consulting firm, ideally with experience in operations, product, and / or healthcare

• Past experience working in business operations at a high-growth consumer technology company preferred, but not required

• Highly structured and analytical thinking. Ability to simplify complex problems and propose solutions using first principles 

• Excellent communication, including a willingness to have difficult conversations to resolve tensions and find solutions

• Comfort with data analytics tools and consumer metrics such as CPA and LTV. Expert in Excel, financial modeling and SQL proficiency a plus

• Ability to thrive in a rapidly evolving, high-growth, and ambiguous environment. Being a self-starter is a must. 

• Project management - you can keep many people organized and marching against group outcomes

• Flexibility to accommodate working EST (Eastern Standard Time) zone schedule

At Elemy, we are a globally-distributed team with many of our team members located throughout the world. While everyone currently works remotely, we envision a future that balances face-to-face collaboration with a remote-friendly environment.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

Elemy is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.

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