Position: Content safety manager
Company: ISRAEL IT
Experience required: no_exp
English level: fluent

PROJECT OVERVIEW
Company description:
The TrafficMate executive team brings decades of experience to your traffic procurement process. We have intimate knowledge of what works on the Publisher and Advertiser sides of the traffic equation, and that expertise can best be put to use by finding compatible sources of traffic for your ads, or compatible sources of revenue for your ad space.

Using proprietary tools and algorithms developed in house, TrafficMate uses a combination of human intuition and machine learning to generate actionable intelligence from vast numbers of data points in real time. Calculations that would have taken months with hundreds of variables from dozens of data sets can now be resolved in seconds. That guarantees your decisions are being made with fresh effective evidence derived directly from the traffic patterns of decisions of actual customers navigating similar offers at the present moment.

Very quickly our clients can identify which relationships are performing best and turn casual engagements into long lasting business connections. Traffic Mate is the commercial matchmaker that helps you new customers without suffering through blind dates, awkward one-night stands and messy breakups. Find the right partners quickly and enjoy your time making money together as you build your successful brands into an even more successful recurring revenue stream.

Project description.
The company owns few different business in the area, but primarily there is a need on the adult video content project."

REQUIREMENTS
– Experience working with a team where communication is limited to video conference calls, messages, and emails;
– Fluency in English;
– Stable and fast Internet access;
– Excellent communication and interpersonal skills, adept at building and maintaining positive relationships;
– Steady leadership, resilience, and sensitivity in navigating change and handling nuanced and/or potentially triggering content;
– Accuracy and acute attention to detail;
– Strong ability to multi-task and manage multiple competing priorities while working seamlessly across teams;
– Flexible with global working hours and weekend availability in case of emergency.

RESPONSIBILITIES
– Direct the 24/7 operations of an international team focused on content uploads to the platforms;
– Ensure a balance between high-quality work, adherence with production/metrics expectations, and moderator health and wellbeing;
– Work with the development team to improve moderation workflows;
– Enforce the highest standards for moderation;
– Support the coordination of content takedowns;
– Supervise moderator training and quality assurance, ensuring that policies and processes are being applied effectively, fairly, and consistently, and are supported by strong reporting and analytics;
– Mitigate high crisis incidents that pose a risk to the company brand or to our users, and weigh risks and balances between safety and privacy;
– Make final decisions and act as an escalation point where needed, including time-sensitive escalations from operations teams, internal stakeholders, and outside groups (Law Enforcement, Government, NGO).