Position: Head of Talent Acquisition (Contact Center)
Company: UPPeople
Experience required: 5y
English level: intermediate

We are looking for a Head of Recruitment Department for an Ukrainian product IT company that specializes in software development for the iGaming industry.

Our products are in demand on all continents, and business customers focus only on the specifics of doing business. The success of our products is the result of the efforts of our team. We are proud that over the years of our existence, we have had specialists who have been working with us since the company was founded. We quickly grew to a team of 300+ workers who contribute their experience, knowledge and grow with us every day. 

Now, we are looking for an experienced Head of Recruitment to build efficient HR processes in the company and help us to achieve our ambitious plans.

**Requirements:**

6+ years of work in recruiting;
Experience in the position of Recruitment Lead/Head of Recruitment from 3 years;
Experience in building the international recruiting process in the company;
Experience in managing an international team of 10 employees (recruitment in the call center is desirable);
Understanding the specifics of mass selection;
Understanding the principles of work of the CC;
English — Upper intermediate+
Ability to build processes from scratch;

**Responsibilities:**

Management of international teams of recruiters;
Improving the recruitment process in different countries;
Team training and mentoring;
Creating internal and sourcing external training for recruiters;
Building the necessary processes in the work of the unit;
Development and implementation of standards for work with customers, reports, creation of an internal knowledge base;
Automation of recruiting processes;
Budgeting;
Work with alternative channels of candidate search;
Participation in the development of the employer's internal brand through interaction with the HR team.

**We offer:**

Competitive salary;
Work in an international company;
Internal and external training;
English courses;
Paid vacation and sick leave;
Medical Insurance.