Position: Account manager
Company: SpellRise
Experience required: 3y
English level: fluent

We are a professional development studio specializing in the production of high quality games and entertainment apps of varying complexity and design requirements across different platforms and markets. Based in Kiev, Ukraine, with a global client footprint spanning North America, Europe and Asia. 

**Requirements:**
- + 3 years of experience in IT sales, preference of experience in game development;
- Advanced level of English;
- Experienced with managing or working with international clients;
- Service and business orientated with excellent interpersonal skills;
- Exceptional verbal and written communication skills;
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.

**Spoken English and Ukrainian:** Advanced/Fluent

 **What will you do:**
- Generate sales among client accounts, including upsetting and cross-selling
- Operates as the point of contact for assigned customers
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to company
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
- Acting as a client advocate with a focus on improving the buyer experience 

**Benefits:**
- Basic rate + bonuses;
- Flexible working hours AND flexible workplace (office, home, beach)
- Paid vacation (20 workdays/year) and sick leaves (5 workdays/year);
- Unlimited day-offs (unpaid)
- Paid benefits of choice;
- Personal development plan;
- English-speaking club
- Skills training - Education office (education hub with internal & external experts and mentorship programs);
- Structured processes (corporate confluence);
- Open-minded management style (constant sharing of company strategy and plans)
- Performance-based reviews;
- Stress management (1-1 meetings, transparent communication, feedback culture);
- Corporate team building events, marathons, and online challenges;
- Family-friendly, we offer congratulatory gifts for your personal holidays (the birth of a child, wedding, etc.).

**Our team does:**
- HTML5 game development and porting;
- Сasino Game Development (slots, table games, sports);
- Concept art and 2D/3D graphics;
- iOS/Android development;
- Unity development.