Position: Business trainer for Contact Centers
Company: TheWhyKingz
Experience required: 2y
English level: fluent

We invite a **Business trainer for Contact Centers** to join our team in the Riga/Kyiv office or remotely!

**In this role, you will:**

- conducting educational events: distance learning, classroom, and online training;
- development of methodology and program of courses (electronic and full-time);
- preparation of a comprehensive training solution at the request of a business unit;
- communication with the management on the results of training;
- analysis of the effectiveness of the training;
- maintaining methodology and personnel development maps
creation of individual development plans for agents and management personnel

**Skills you’ll need to bring:
**
- Experience with International Contact Centers
- English (use it for teaching)
- Experience as a Human Resources Specialist
- Knowledge of the methodology of structuring and presenting information in training courses, materials, and presentations;
- Confident user of MS Office;
- Initiative, creativity, openness;

**Will be a plus:
**
- Experience in Psychology or Education in Psychology
- Experience with different Geo 

**What we offer
**
- An interesting, responsible, and challenging job
- Flexible schedule (only business hours)
- Lack of bureaucracy, adequate leadership, colleagues with a sense of humor
- A healthy work-life balance
- Corporate medical insurance (including Covid 19)
- Working with a motivated and talented international team, plus regular team events

**JOIN US!
**