Position: Operations Technician / Support Engineer
Company: Zoolatech
Experience required: no_exp
English level: intermediate

**Project Description:**

Client:
Nordstrom, Fortune-500 fashion retailer, and an awesome American tech company.

Project:
NOC, system, and operations support in monitoring, diagnostics, and escalation of operational issues.

It’s an excellent place to improve your process management and operational practices and communicate to a diverse audience.

**Responsibilities:**

Monitoring, Tier 1 diagnostics, and escalation of operational issues, including initial triage and information gathering for support resources and establishment of communications network hardware, wired and WiFi support, tools, and techniques to identify solutions to technology-related issues

**Skills Required:**

We are looking for an Support Engineer to help RetailTech company offer each customer the best possible service.

Is it you we looking for?
· motivated, dependable, accountable, process and results-oriented
· at least intermediate speaking english
· knowledge of Site Administration, VMware virtualization and infrastructure management will be a plus