Position: Account Manager / Client Success Manager
Company: ITernal Group
Experience required: 2y
English level: upper

**Required skills:**

— English level — upper intermediate at least;
— 2+ years of experience in Account Management or Key Account Management;
— Experience in the IT industry;
— Experience in working with international customers;
— Desire to build a long-term and strong partnership with clients;
— Customer-centric and result-oriented person;
— High level of responsibility;
— Excellent communication skills and negotiation skills with a focus on listening and asking the right questions;
— A supporter of the win-win approach.

**As a plus:**

— Understanding of software development;
— Understanding of Agile/Waterfall methodology;

**We offer:**

— Work with accounts in different domains;
— An opportunity of rising to interesting challenges with international business cases for professional and personal growth;
— Friendly professional staff and warm atmosphere;
— Help with development via mentoring and coaching;
— The environment where you can implement your ideas;
— Plans for growth and the performance review (every 6 months);
— Flexible schedule and opportunities to working remotely (8 hours workday);
— Paid vacation and sick leaves;
— Attending professional conferences, summits, workshops, and seminars (70% compensation from the company);
— Medical insurance or sports compensation;
— Access to the yoga training;
— English courses;
— Participation in educational activities and thematic conferences;
— Team parties and corporate events.

**Responsibilities:**

— Communication with Accounts of the company;
— Creating strategy plans for Accounts;
— Conducting regular Governance Meetings with Accounts;
— Sending time reports to clients and invoices;
— Managing all financial and organizational questions;
— Documents and CRM management;
— Organize clients and team visits;
— Assistance in client’s questions or requests.