Position: Tier 4 Support Engineer
Company: ISRAEL IT
Experience required: 5y
English level: intermediate

REQUIREMENTS
– BSc in Computer Science or equivalent;
– 5 years of proven experience in  development with ;
– Experience with recent versions of  Server and complex  queries;
– Good English reading, writing, and conversational skills;
– Excellent troubleshooting and problem-solving skills, initiative, to Perform in-depth troubleshooting including debugging through the product code level as well as analyzing product logs and dumps to identify and resolve complex R&D bugs that were escalated by customers
Provide a quick and professional solution for critical problems and participate the box thinking;
– Customer-facing communication skills (verbal and written);
– Ability to understand flows and provide creative technical solutions.

NICE TO HAVE
– Experience in  and design patterns;
– Experience in developing services, including ;
– Experience in multithreaded applications, including ;
– Experience with performance profiling tools.

RESPONSIBILITIES
– Perform in-depth troubleshooting including debugging through the product code level as well as analyzing product logs and dumps to identify and resolve complex R&D bugs that were escalated by customers;
– Provide a quick and professional solution for critical problems and participate.

WE OFFER
— Competitive remuneration;
— Work at an international company with high-tech software products;
— Informal and friendly atmosphere;
— Bureaucracy-free and people-oriented culture
— Opportunity for professional growth;
— IT CLUSTER membership;
— English and Hebrew classes with a lot of fun;
— Cool corporate events, team buildings;
— New big office with a lot of cool stuff;
— Library in the office;
— Gym in the office;
— Ping-pong and PS;
— Birthday gifts;
— Attention to every employee.