Position: IT Engineer
Company: Sisense
Experience required: 3y
English level: intermediate

**WHY YOU SHOULD JOIN OUR TEAM:**

This is an opportunity for someone who is interested in building and maintaining highly converged company IT infrastructure including both cloud and on-prem solutions like AWS, MS Azure, Vmware vSphere. If you are excited about working with a diverse environment with both Linux and Windows-based systems, cloud-native applications and you are willing to grow and learn with modern technology - this is the place for you.


**HOW YOU’LL RAMP:**

By Day 30...

- You’ll be onboarded into the Sisense team and understand the overall operating environment
- You’ll become accustomed with company infrastructure, both on-prem and cloud,  operating flows and services monitoring
- You’ll actively work with other departments for deeper understanding of scopes of our interaction with them
- You’ll become accustomed with services and tools used in the company and in the team itself
- You’ll learn and start dealing with the most common service requests and will get guidance on their resolution
- You’ll learn basic flows of end-user support activities, service, and access provisioning and control processes, basic concepts of endpoint configuration flows

**By Day 60...**

- You’ll have a deeper understanding of the company’s workflows and infrastructure relations
- You’ll start taking part in processes related to end-user service and configuration delivery
- You’ll start receiving personal tasks related to the development of the company’s infrastructure 
- You’ll get actively involved in current projects and will receive tasks relevant to you
- You’ll start maintaining parts of the infrastructure
- You’ll get involved in new services integrations

**By Day 90...**

- You’ll be actively involved in most of the datacenter and cloud-related activities
- You’ll take part in maintaining existing services - improving, updating, troubleshooting, and optimizing performance
- You’ll actively cooperate with the team in order to boost team performance 
- Provide exceptional IT Services to Sisense employees


**WHAT YOU’VE ACCOMPLISHED… SO FAR:**

- You have deep knowledge and understanding of company infrastructure and related flows
- You have sufficient knowledge and all the relevant tools in order to fully maintain and develop company infrastructure and services
- You’re deeply involved in most IT infrastructure and services-related projects
- You’re developing and implementing your own solutions as well as optimizing existing workflows


**REQUIREMENTS:**

- 3+ years experience working as a systems administration/engineering-related role.
- 3+ years of experience in Linux troubleshooting and administration - A MUST.
- 1+ years of experience with Vmware virtualization (ESX, vSphere).
- 1+ years of experience with cloud providers (AWS, Azure, GCP)
- English level - Intermediate
- Fundamental understanding of Windows/Mac-based endpoint management
- Fundamental understanding of networking and troubleshooting (TCP/IP, DNS, DHCP, Wireshark, etc)
- Desire to work hard and help others. Communication skills are critical!

**BONUS POINTS:**

- Experience with cloud providers (AWS, Azure, GCP) as a major plus
- Technology certifications (AWS, Azure, Vmware, etc.)
- Experience with server-side scripting (Bash, Python, etc)


**OUR BENEFITS:**

- We’re all working remotely now and using our stipends for setting up a working place at home. However, a new office with a superior view is waiting for us when life gets back to normal.
- We hire only people we trust. All Sisensers join the company without a probation period.
- We believe all Sisensers should be owners in our company’s success. We grant all employees stock options that start vesting on Day One.
- We support a work-life balance philosophy and provide unlimited vacations (flexible time off) to all Sisensers.
- We support professional growth with personal learning budget (for on-line courses, language programs, books etc.), as well as corporate trainings, professional certifications and so on.
- We care about each other. All team members have extended medical insurance package and additional COVID-19 coverage.
- We provide Sisensers with a sport reimbursement to support physical fitness and mental wellbeing.


**ABOUT SISENSE:**

- We're a passionate, venture-funded team with more than 2000 customers, including Nasdaq,  GE Healthcare, Honda, Verizon, and Philips 
- We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
- We have close relationships with our customers.
- We’ve been recognized by Comparably, Glassdoor, and Gartner for our amazing company culture.
- We have super high customer retention — better than best in class SaaS companies.