Position: Account manager
Company: TheWhyKingz
Experience required: 2y
English level: fluent

We are active and successfully working, expanding our marketplace and range of services. We have something to offer and are proud of our efforts' results. Now our company is moving to the next stage of development and launching a new direction. You will have a great opportunity to join the launch and, together with fellow professionals, go from a business plan to a celebration of successful implementation.

**In our team, we want to see a person who is interested in the success of the client, who will become his reliable partner and adviser, who will share his problems and help find the right solution, and also has the following skills:**

- Account management experience;
- Excellent communication skills, openness and ease of communication;
- Desire to learn and grow in the industry;
- Ability to listen and analyze problems;
- Ability to work both in a team and independently;
- Fluency in English, spoken and written;
- Willingness to travel

**Your tasks will include:**

- Customer management, communication with the responsible person on issues related to the work of products and services;
- Adaptation / training on the products and services provided;
- Informing customers of any changes/updates regarding products and services;
- Customer performance analysis;
- Offer ideas for growth by improving the efficiency of the use of products and services;
- Internal communication with departments to promptly resolve issues and wishes of customers;
- Active participation in communication with operators on general/technical/commercial issues’
- Be aware of changes and trends in the industry, make recommendations and share knowledge with clients

**What we will share with you:**

- a comfortable office in the center of Riga with a Playstation room that you can visit at any time, as well as the opportunity to Relocate from another country at the expense of the company;
- flexible work schedule and without a time tracker;
- a competitive rate with an annual review;
- official employment and assistance with obtaining a residence permit;
- 100% sick-day pay & 20 working days of vacation;
- medical insurance (including dentistry);
- compensation for sports activities, swimming pool, yoga (your choice);
- training compensation at the expense of the Company;
- bonuses and gifts for important dates;
- modern and high-quality equipment;
- English courses;
team-building events;
soft and professional management