Position: Head of QA Department
Company: Altamira.ai
Experience required: 3y
English level: upper

We do believe that the success of altamira.ai is impossible without the success of our Talents and the success of our Clients!

We are looking for an experienced **Head of QA Department** who will be responsible for developing and implementing the programs that ensure all products and services meet client requirements, in addition to company standards. Ensuring that the quality assurance and control (QA) processes meet organization standards in the assigned departments (all projects). Managing the QA team resources in the assigned department

**To the best of your advantage, you should possess the following experience and other skills:**
At least 4 years of quality control background.
At least 3 years of leadership experience

**Education and degree:**
(Preferred) Bachelor’s degree in Computer Science, Physics, Mathematics, or any technical area.

Specialized knowledge:
Understanding of software development life cycles and methodologies.

**Skills & abilities:**
English: upper intermediate level or higher.
Ability to multi-task with multiple priorities and time frames.
(Preferred) Skills in test automation, DBs and *nix-like systems, and network protocols.
Ability to work independently with no supervision.
Negotiation, interpersonal communication, and influence skills.
Relationship-building skills.
Team player.
People’s motivation skills.
Result orientation.
Process orientation.
Client orientation.
Planning, estimation, and budgeting skills.
Coaching skills.
Human resources management

**Duties and responsibilities:
As QA lead (50%):**
Coordinates QA project activities with the customers and oversees execution.
Implements best practices and methods for project/product testing.
Directly supervises QA in the project portfolio and provides ongoing support for the QA team.
Develops presentations of the proposed technical solutions, approaches, and methodologies.
Performs the QA staff competency evaluation.
Owns Personal Development Plans (PDPs) for the QA team with the goal of accelerated skill and maturity development of the team members
Participates in a company QA competence group as a technical expert conducts internal QA training and seminars, and creates training materials.
Develops knowledge libraries for company internal use.
Plans QA team resource load performs status tracking and employee retention for the team.
Suggests areas for improvements in company internal processes along with possible solutions.
Leads development of QA frameworks/accelerators.
Cooperates with clients, identifies their needs, and manages client requirements and expectations.
Provides peer review of documentation and suggests solid comments for improvements to the customer as well as to Altamira staff.
Provides risk identification and prediction: existing and possible that can impact QA work and customers.

**As Practice Leader (50%):**
Collaborates with Head of Development on QA strategy for the company
Leads initiatives on quality improvement for the company services.
Supports and improves processes in the company
Contributes to developing technical visions, specifications, proposals, and other technical documentation.
Serves as an escalation point for QA-related issues on the project and cross-company
Proactively identifies potential problems and works to address them (on tactical and strategic levels)
Certification planning and facilitation
Contribution to technology viability assessment
Researches new possible services in collaboration with other departments
Participates in presale client calls as a QA expert

**We offer:**
Competitive salary, room for development and growth;
Possibility to work in the Bratislava office or fully remotely;
Loyal management, interesting tasks, constant support;
Medical insurance;
Paid vacations 20 workdays, paid sick leave, regular salary reviews;
Flexible schedule and ability to manage your working hours;
Support of your personal growth and skills upgrading;