Position: IT Manager
Company: BHP int
Experience required: 5y
English level: fluent

IT Manager (Ukraine)

Overview 
The IT Manager (Ukraine) is responsible for the development, testing and maintenance of all company’s SaaS products and associated personnel and resources engaged in these areas. This functional responsibility includes third-party suppliers. The IT function acts as a supplier to the Product and Customer Support functions.

What is most important in this role?
Strong appreciation of technical issues
Ability to hire and manage teams of development and QA specialists in the architecture stacks and tool sets used by the company. 
Effective decision-making balancing risk, responsiveness, and commercial opportunity
Ability to drive continuous improvement in a complex and constantly evolving environment
Ability to effectively forecast resource requirements in meeting business’s commercial goals

Main responsibilities:
The company’s business is based upon having a market-leading SaaS platform. The Product team defines the roadmap that is the business’s vision of how products should be enhanced. The Customer Support team reports on issues experienced by customers. The IT Manager (Ukraine) is responsible for delivering this roadmap and ensuring we meet (or exceed) our contractual SLAs, using the development factory based in Kyiv.
The IT Manager (Ukraine) is responsible for significant expenditure and must demonstrate that resources are wisely and responsibly deployed, in line with the company’s strategy. In addition, they must ensure that internal staff are managed and developed to the benefit of the individuals concerned and the company overall.

The IT Manager (Ukraine) will work closely with the CTO and Head of Engineering so that the Technology Department operates as best of breed and applies best practices to deliver success to the business.  
Key skills and technical knowledge:
- Microsoft technology stacks
- Azure cloud hosting
- Agile development
- CI/CD
- Automated testing frameworks and methodologies
- Resourcing methodologies
- Performance management
- Planning and budgeting
Key competencies:
- Excellent communication – superiors, peers, and subordinates
- People judgment and inter-personal skills
- Decisive
- Clarity of thought
- Analytical
- Numerate
- Able to make difficult decisions
- Bilingual (Ukrainian and English)