Position: Business Analyst
Company: Soft-ready
Experience required: 2y
English level: upper

🏢 Work Format: Hybrid
🛩 Relocation: relocation to Krakow

**Job Summary**
Carry out business analysis relating to our product feature development for interfaces & third-party integrations. This will include (but is not limited to) gathering requirements, producing high-quality functional/technical specifications & documents, and writing user stories.

You will be required to communicate actively across multiple internal departments (e.g. Product, Operations, Engineering) and will be expected to manage a fast-paced task list including tasks of varying levels of complexity. A basic understanding of interfaces and data structures is a must-have.

**Responsibilities**
- Acknowledge and identify incoming product enhancement requests and reported defects
- Manage communication of resolution timeline and work with the product owner to escalate high-priority requests
- Keep up to date with current interface technology in the financial industry & software space in general (APIs, software buses, message queue tools, FIX protocol, etc)
- Perform defect triage ensuring that defects can be reproduced in the system and documenting steps to reproduce
- Collaborate with technical analysts and engineers to answer product questions from other teams within the organization (support, professional services, etc)

**Requirements**
- 2+ years of experience writing Business Requirements for Software development or configuration
- Performing requirements analysis with internal teams on various business functions
- Documenting and communicating the results of your efforts
- Effectively communicating your insights and plans to cross-functional team members and product managers
- Working knowledge of standard interface technologies and a basic understanding of data structures and linkages is a must-have
- Experience working with an Asset Manager in a Front or Middle office role with an understanding of accounting, analytics, and compliance data is a plus
- Excellent problem-solving abilities
- Great teamwork skills
- Well-rounded personality
- Enthusiasm for technology and finance
- Exceptional communication skills (written & verbal) and be adept at listening and soliciting feedback
- Detail-oriented & strong work ethic
- Someone who thrives in a fast-moving environment and can successfully manage multiple competing priorities

**Education/Certifications**
- Bachelor's degree from a four-year university preferred

**What We Offer**
- Enterprise Udemy membership with access to thousands of personal and professional development courses
- Competitive pay and year-end bonus potential
- Flexible PTO
- Charitable Donation matching, along with Volunteer and Voting PTO
- Numerous team-building activities to promote collaboration in a fun and fast-paced work environment