Position: Support Engineer
Company: GlobalLogic
Experience required: 1y
English level: intermediate

Mentioned set of applications are integrated between each other and third party services and SaaS products via WCF and other communication protocols and approaches, which involves the team in supporting of whole system integrity, quickly detecting and addressing the impact of program failures. Keeping of data consistency between mentioned applications, development of new support tools and services designed to ensure the whole system stability, propose new approaches and workarounds, participate in bug fixing activities, review of applications source code to indicate the existence of shortcomings and potential weaknesses.

Main requirements:
Knowledge of .Net
SQL

Responsibilities:
Own, monitor and improve services in production;
Analyze and resolve issues in the application;
Validate existing architecture and code, analyze and uncover possible architectural pitfalls;
Locate difficult-reproducible bugs using the source code of components and using network traffic analysis, memory profiling tools ;
Provide workarounds to problems encountered with production;
Creating safe TSQL scripts to address changes of production data;