Position: IT Transformation Specialist (MS 365)
Company: Divoro
Experience required: 3y
English level: upper

Responsibilities:
- Administers, manages, supports, and maintains the MS 365 and along with other adjacent IT platforms/applications.
- Research and deploy new management systems within MS365.
- Automates the provisioning and de-provisioning of the creation and management of users and all hardware. MDM provisioning and MDR (splunk) admin skills.
- Configures and manages MS365 services including mail delivery, routing, and filtering.
- Leads and facilitates enterprise rollout of custom solutions that integrate with MS365.
- Partners with other IT functions to evaluate, prioritize, and resolve new issues and problem scenarios.
- Develops new system processes and improves existing ones for efficient MS365 account lifecycle management.
- Support IT team as an escalation resource for MS365, SSO and two-factor authentication issues, and other security-related tasks.
- Ensures issues are identified, tracked, reported, and resolved within a timely manner.
- Develops and communicates a schedule for future releases and enhancements.
- Maintaining a security and compliance-focused approach to design, configuration, and administration. Help dictate security policy.
- Safeguarding system security by training users and promoting good security awareness.

Requirements:
3 years of experience working in a system administration or desktop engineering role. 
1 year of MS365 Administration is a must.
Upper-intermediate level of English or higher is a must.
Expert knowledge of Mac OSX or Windows.
ITSM tool knowledge and Service Desk management experience.
Solid understanding of EDR, MDR, MDM provisioning and maintenance. Experience in up to date endpoint security is a must.
Demonstrated experience leveraging API to write automation that reduces overhead for common business processes (e.g., employee onboarding and offboarding) and/or improves the end-user experience.

The company offers:
100% remote.
Flexible working hours.
Competitive salary and benefits.
Open-minded team that is always ready to help.
Healthy and positive team environment.
Visionary leadership that sets goals and judges by results.
Opportunities for professional and personal growth.
Paid vacation and sick leaves.
Direct contract with US-based company.
Corporate English Classes.