Position: Resource Manager
Company: Forte Group
Experience required: 1y
English level: upper

As an RM Assistant, you will act as the bridge between Forte Group, teams, and our clients with a focus on building relationships and driving long-term customer success.

An ideal candidate possesses exceptional interpersonal, communication, and analytical skills.

**Responsibilities**
● Work closely with Resource Managers in terms of resource allocation/reallocation, utilization, workload
● Maintain the internal resources database:
-Create and audit roles and change requests, maintain the priority. Communicate the changes to Recruitment and Tech departments;
-Keep track of all the resource changes: create placements on new positions, extensions, and rate changes;
-ensure all employees’ resumes are updated and ready to be shared with the client at a moment’s notice.
● Manage the team's time tracking activities both in the internal and client systems
● Perform regular audits and maintenance of the resource roster
● Work together with resource managers, recruitment lead, and HR on staffing the projects and resources reallocation
● Work on successful candidates onboarding and offboarding:
-Send onboarding letters to clients;
-Request necessary accesses/credentials;
-Get a confirmation that all accesses are working smoothly both from the client and employee sides.
● Carry out resource managers’ assignments

**Requirements**
● Upper-intermediate English level or higher (+Spanish would be awesome)
● Understanding of the IT field (terminology, basic knowledge of SDLC) is a great plus
● Extremely high attention to detail and organization skills
● Able to work autonomously and as a part of the team
● Ability to manage multiple tasks and tight deadlines with confidence and ease
● Excellent analytical, problem-solving, and decision-making skills
● Ability to be diplomatic or firm when necessary in order to obtain results
● Proficiency in MS Office applications including Microsoft Excel
● Excellent interpersonal and communication skills

**We offer**
● Experience working with colleagues locally and abroad
● Opportunities for self-realization
● Friendly team and enjoyable working environment
● Engineering, corporate and social events
● Social package: professional & soft skills trainings, medical & family care programs, sports
● Free English classes