Position: Business Process Analyst (Strong Middle)
Company: Intellias
Experience required: 2y
English level: upper

Responsibilities:
-Lead change management activities
-Manage change scope and acceptance criteria, monitor change progress
-Resolve change-related conflicts and issues
-Analyze the operational impact of corporate changes, evaluate costs and benefits, identify potential areas for improvement
-Collaborate proactively with stakeholders to reach a common understanding of the best solution needed, moderate meetings and workshops
-Identify, introduce and facilitate process design changes by analyzing and developing complex business and system processes at all organizational levels
-Mentor Business Process Analysts upon request, organize knowledge-sharing and training, contribute to Intellias and IMD knowledge base
-Contribute to a continuous improvement of Intellias business processes

Requirements:
-2+ years of experience in business analysis
-Good analytical skills to be able to analyze and build abstract models with complex branched relationships
-Strong relationship-building, communication and presentation skills
-High level of personal effectiveness, initiative and pro-activity
-Deep understanding of IT company organization, functions, roles and responsibilities
-Knowledge of business process modelling notations (BPMN, UML)
-Proven ability to come up with innovative approaches to solving non-standard issues
-Thorough understanding of functional principles of corporate IT systems
-Experience in implementation and automation of new business processes and in the improvement of the existing ones
-Upper-intermediate level of English

Will be a plus:
-Hands-on experience in Quality Management Systems
-Hands-on experience in frameworks, such as ITIL, TOGAF, eTOM or similar
-Deep understanding of Excel (arrays, match, Power Query etc)
-Degree in Economics, Management, or technical subjects