Position: Business Analyst
Company: Esirinx
Experience required: 1y

**Position:**
Reporting to the Manager Business Analysis, the Business Analyst/Data Analyst/Product Analyst is responsible for analysis of complex business systems, processes and technology platforms to enhance and optimize capabilities providing an improved customer experience and increased revenue. This person will elicit, document, analyze and organize business requirements, to support program / project initiatives. S/he combines commercial and product-focused thinking with strong communication, collaboration, and analytical skills.

**Key responsibilities include:**

• Ability to assist with requirements management plan and business requirement documents to adequately document, prioritize and manage business requirements in line with business analysis best practices.
• May from time to time lead workshops, requirement elicitations sessions, and customer journey mapping sessions to identify critical behaviors or requirements need to support enhancement requests.
• Provide recommendations on existing or proposes systems to support business requirements.
• Identify potential inefficiencies to drive optimization efforts by conducting gap analysis or impact assessments on current business applications or technical systems.
• Prepare and deliver, effective communications to inform or align leadership and program/project sponsors on business requirements and scope.
• Partner with Enterprise IT teams to translate requirements or address technical considerations during project execution.
• Maintaining an understanding of leading-edge technologies and software delivery methodologies to influence the execution of the product roadmaps and support the vision for the future in the context of the competitive landscape.

**Key Qualifications and Experience**

• Bachelor's degree required. MBA preferred.
• Minimum of 1 year’s experience as a Business or Data Analyst in an enterprise environment supporting complex initiatives or digital transformations.
• Comfortable working as a business analyst in traditional or iterative delivery methodologies
• Experience functioning within an Agile Scrum team as a Business or Analyst or Product Owner
• Previous experience in decomposing data and performing data analysis to drive requirement considerations.
• Understanding of business analyst concepts including, requirements management, elicitation, Customer Journey Mapping, JAD Session, Mind Mappings
• Exposure to working with remote team members and working across geographies and time zones is required.
• The ability to learn the latest technology trends, suite of vendor/technology solutions/options..
Excellent verbal and written communications skills accompanied by a strong business and technical background, business operations, process improvement.