Position: Progect Coordinator (Scrum Master)
Company: SoftServe
Experience required: 2y
English level: upper

**WE ARE**
SoftServe is the largest Ukrainian IT company, a team of 10000+ thinkers and makers, true professionals and good people. We like what we do and do it well. We understand that the best way to build our future is to help you build yours.

Our customer is the healthcare IT security company, which provides healthcare organizations globally with a security and identity platform that delivers authentication management, fast access to patient information, secure communications, and positive patient identification. The company enables care providers to securely and efficiently access, communicate, and transact patient health information to address critical compliance and security challenges while improving productivity and the patient experience. We work together for about 14 years.

The Scrum Master is a member of the Delivery Team that thrives on collaboration and sharing ideas.

Not only does the Scrum Master leads the Agile process for one or more engineering Scrum teams, ensuring predictable delivery of release scope, but will also continuously learn about Agile techniques, bring ideas to their Scrum Teams and the Agile practice, and grow into roles with greater responsibility and impact. You will also have a chance to work with SAFE practices, take a ride in the Release Train and facilitate quarterly planning sessions.

**YOU ARE**
A Scrum Master with 2+ years of experience
Working in technology-related industry experience for 5+ years
A holder of Bachelor’s Degree in Business, Computer Science or Engineering or related technical degree; an advanced degree preferred
Able to troubleshoot details while maintaining the 'big picture' view
Understanding complex technical issues and facilitating the resolution
A bright communicator and presenter with internal and external technical audiences
Able to triage issues based on priority, impact, risk, release timing
Ready to add value into product strategy in the context of business strategy
Managing high-pressure situations and build trust with stakeholders
Capable of prioritizing multiple issues simultaneously
Holding outstanding time management skills and attention to details
Demonstrating Intermediate Strong English level
**YOU WANT TO WORK WITH**
Communicating status to internal and external stakeholders
Facilitating grooming, stand-ups, communication, and decision making with the team
Ensuring software development process is followed on all projects
Motivating and supporting project team members, ensuring enough tools and knowledge to do their job, and quick resolution of blocking issues
Coaching team members to be self-organizing and empowered
Acting as moderator for sprint planning, daily standups, sprint reviews, and retrospectives
Negotiating conflicts between the team and the Product Owner
Ensuring the team product backlogs are well-groomed and the business value is understood by the team through cooperation with the Product Owner
Identifying and negotiating team dependencies
**TOGETHER WE WILL**
Work on a stable project with clear and well-defined transparent processes
Communicate with US-based customer on a daily basis
Enlarge professional, friendly and supportive team
Participate in periodic Hackathon events when everybody allowed to work on their own ideas
Take part in professional development courses and programs
Get a chance to visit the US-based office to gain even more knowledge and share our ideas
Have a flexible time off and vacation policy


Come and join a winning team! You’ll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.