Position: Project Manager
Company: AddaxCRM
Experience required: 2y
English level: intermediate

Primarily our clients are US-based, so working hours will be shifted/adjusted to the US timezone. Good English is required.

**Required Skills:** 
1. Good knowledge of English.
2. Good knowledge of PM processes and approaches.
3. UI/UX knowledge.
4. General understanding of SDLC and B2B.
5. Knowledge of Quality Assurance processes. (Manual/Function QA)
6. High availability. Ability to respond effectively to sensitive customer inquiries or complaints. Good communication skills are required.
7. To be ready to learn and adapt (New technologies, new software, new teammates).

**Desirable Skills (Non-required Skills):**
1. Basic technical background or basic understanding of technical processes (CI/CD, Version Control, etc).
2. Some experience of working with CRM/ERP (i.e.: Salesforce, Zoho, Dynamics, Navision, NetSuite). 

**Responsibilities:**
1. Managing projects in all phases including support tickets. (Any new PM approaches, processes are welcome. We are open to changes.)
2. Communicating with clients and customers. Developing and delivering reports, proposals, requirements gathering questions, documentation, etc.
3. Estimating and prioritizing projects within the constraints of scope (Budget, deadlines, resources, team availability)
4. Closely working with team members (Managing risks, blocks, conflicts, etc).
5. Managing daily projects updates and tasks re-prioritization within the current team availability (Urgent tasks, Bugs, Updates)
6. Summarize, analyze and organize team progress in an internal report on a scheduled basis.
7. Participate in hiring processes.