Position: Global Social Intelligence Development Lead
Company: Nestlé Business Services Lviv
Experience required: 5y
English level: fluent

**Main responsibilities:**

1. Business & strategy:
- Develop relationships with key internal and external stakeholders
- Develop pre-sales materials including business cases and best practices 
- Engage key stakeholders and run pre-sales meetings 
- Monitor service adoption and satisfaction

2. Social & research: 
- Advocate and represent social media intelligence globally at Nestle
- Understand business needs and identify research methodologies matching business needs 

3. Social media service improvement & innovation: 
- Develop scope of social media service capabilities (e.g. listen, engage, predict)
- Identify service gaps and improvements based on internal business needs and feedbacks
- Define social media intelligence evolution roadmap 
- Identify innovation opportunities and synergies between vendors/tools and Nestle to build new services
- Implement ongoing improvements, scout and formalize new opportunities for social intelligence

**Main requirements:**
- 7-10 years experience in an agency or similar, providing social intelligence reports to customers
**Business & strategic knowledge: **
- Ability to quickly understand business needs, expectations and opportunities
- Good communication and relationship skills 
- Good selling approach and capabilities 
- Project management 
- Ability to deal with frequent changes or unexpected events
- Extended understanding of building brands based on strategic planning, and the role of research and insights in those processes
**Social, research & insights expertise:** 
- Practical & technical knowledge of social media intelligence topics and use cases within FMCGs companies (e.g. social media listening, social trends, social voice of a consumer, insights building, etc...)
- Ability to monitor and curate technology trends within social media intelligence, insights and data science industries
- Experience with social intelligence tools; understanding vendors and services offered
**Innovation seeking: **
- Ability to continuously identify improvement opportunities demonstrating accuracy and looking for ways to improve and promote quality
- Intrapreneur experience to innovate and create new services in a multi-cultural, multi-market world
- Startup or innovation background in consumer product, insights or marketing environments

**We offer**
• Salary and benefits package: 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, gym membership;
• Official employment;
• Daily cooperation with representatives from Nestle’s iconic brands such as Purina, Starbucks, Nestle Waters etc.;
• Personal & Professional development opportunities;
• Possibilities for career pathway;
• International environment and friendly team;
• Relocation package or possibility of distance working