Position: Delivery Manager
Company: WeSoftYou
Experience required: 3y
English level: upper

**👉 Required Background & Competencies:**
- 3,5-4+ years experience in the IT market as a Sr. Project/Program manager position
- Experience in building processes, dev team, and PM team.
- Has a proven success story in programs and projects.
- Knowledge of modern SDLC, project frameworks, and trends.
- **Resource management: **Experience in staffing PMs and other dev team members.
- **Sale and Pre-sale:** experience in consultation during RFX, pre-sale, and discovery phases.
- **Project:** the ability to control and support high-quality and on-time project. Monitoring and controlling project KPI.
- **English level:** at least Upper-intermediate (written and verbal)
- **Excellent communication, interpersonal, and organizational skills:** well-developed communication, presentation, and negotiation skills together with strong influencing skills to drive change and achieve alignment
- **Leadership:** experience in growing up the talent, leading the team, and motivating people to achieve the results you needed.
- **Flexibility:** you are comfortable flexible environment, can work under pressure with a sense of urgency, and meet tight deadlines.
- **Finance: **forecasting, monitoring, and managing finance KPI (GPM, Revenue, Cost, PNL)
- **Reporting:** skill to present and report about unit performance to C-lvl management
- **Accounting:** experience in building partnerships with clients and growing their accounts in the company

🎯 **KPIs that will be tracked:**
- Revenue trend
- GPM
- NPS
- ESAT
- Turnover rate

🚀 **We expect you to perform such Responsibilities:**
**Resource management:**
- Direct management of PM team (1:1, Development plans, Salary review)
- Unit resource planning — bench review, succession, rotation, competence change.
- Support Employee Satisfaction and retention.

**Staffing:**
- Participate in staffing planning
- Staff and onboard PM team

**Business Development:**
- Consultation during RFX and pre-sale
- Participate in the presentation of proposals

**Finance:**
- Monitor and manage KPIs (GPM, Revenue, Cost, PNL)
- Salary increase planning
- Finance metrics forecasting
- Approval of Salary review within CompaRatio

**Accounting:**
- Build account process
- Track NPS and gather client feedback
- Build partners relationships with the clients
- Monitor for extension opportunities and participate in up-sale

**Project:**
- Control project execution by the PM team
- Monitor Project KPIs
- Support project execution within the Framework
- Take part in Project audits

**👉 What we offer:**

**📈Professional Growth opportunities:**
- ambitious goals and interesting projects
- ability to contribute to the framework and knowledge base
- regular & transparent performance review and feedback process
- compensation for self-development
- regular salary review based on performance and results of technical review
- possibility for both vertical or horizontal growth (in case you want to try a different path)

🎁** Benefits program:**
- 18 working days of fully paid vacation, 5 days compensated sick leaves
unlimited vacation days after 2 years with the company
- coverage of taxes and free tax reporting support by our Financial department
- help with individual entrepreneurs’ questions and accounting support
financial support and additional days off for various occasions (e.g. marriage, childbirth, etc)
- Smartass membership & online sports opportunities
- English speaking club (in progress)
- internal educational events (WeThursdayYou)
- regular company updates from the CEO (Friday letter)

😌** Comfortable Working conditions:**
- flexible working hours
- provision of required equipment
- hybrid working model (remote or from a cozy office in the Kyiv center)
- gaming room with table tennis and board games

👥** Community**

**To build community between our employees we keep going with:**
- various corporate events (psychological training, based on employees’ needs to care about mental health, New Year celebration, summer party, team buildings, etc)
- a celebration of important personal and project milestones (project successes, B-days, anniversaries)
- open door culture (regular one-two-one meeting with HR/PM/Manager)
morning online sports activities for all team members to care about physical health
- support of team members during russian aggression (evacuation, safe accommodation in Western Ukraine, financial support for those who joined Armed Forces, donations, etc)