Position: Site Reliability Manager
Company: Zoolatech
Experience required: 3y
English level: upper

As an SRE manager, you’ll be responsible for creating an SRE process from scratch for one of the biggest jewelry e-commerce projects in Europe. You will need to be involved in creating the main SRE process, building the structure, hiring and forming the SRE team, and deep working with key stakeholders to improve necessary processes.

Responsibilities

Engage, influence, and evangelize SRE practices with development, operational, and product groups to align technology service/solution delivery.

Drive quality accountability within the organization with well-defined processes, metrics, and goals for process quality. This includes leading effective postmortems and ensuring actions are followed up.

Manage availability, latency, scalability, and efficiency of product applications development by instilling engineering reliability into our development life cycle with a focus on fault-tolerant approaches.

Drive capacity planning, performance analysis, instrumentation, and other non-functional systems requirements.

Must be able to define and report "progress" on strategic initiates and project-level tasks to all stakeholders including senior executives and use effective communication approaches with each constituency.

Implement metrics-driven processes to ensure service quality targets are met.

Skills Required

Expert knowledge in all aspects of designing, developing, and managing large real-time systems

Strong experience driving the full product lifecycle, including defining and hitting success metrics

Project and process management, experience with agile software development methodologies

Experience in software delivery using .NET, Java

Experience with Azure (AAD, Security, ARM, AKS)

Strong hands-on technical experience in software deployment and operations on public Cloud platforms, CI/CD, deployment automation, and Pipelines

4+ years of experience with container orchestration technologies, observability, incident management, and continuous integration and deployment best practices.

Leadership experience as a people manager leading a technical team.

Will be a plus:

Familiarity with Git

Experience operating services at scale

Experience with highly available systems at scale

Experience with incident command/management