Position: Collection Specialist
Company: Pillar Solid Offshore
Experience required: 1y
English level: upper

**Job Description:**
We are looking for a self-driven and competent Collection Specialist to join
our team! As a Collection Specialist at our company, your main responsibility
will be to contact clients and collect missed and outstanding payments.
We are expecting you to be professional, and trustworthy and to be able
to work independently.

**Responsibilities:**
• Monitor accounts on a daily basis
• Identify outstanding account receivables
• Investigate historical data for debts and bills
• Take actions in order to encourage timely payments
• Process payments and refunds
• Resolve billing issues
• Resolve customer credit issues
• Contact clients and discuss their overdue payments
• Update account status records
• Prepare and present reports on collection activities and progress

**Job Requirements:**
Must:
• Experience with customer communication;
• Assertiveness;
• Very good English level – written and spoken
• Self-confident
Nice to have:
• Experience in collection from customers – huge advantage!

**What you can expect:**
• Company & Team Events;
• Book Club;
• Online Education;
• Football Team, Running Team, Gym subscription;
• English Lessons;
• Life and Health Insurance;
• Paid Vacations;
• Play Area;
• Professional Conferences; Retains incentive programs.

**About the company:**
Fornova is a global provider of B2B data solutions directly impacting revenue
creation in increasingly competitive markets. Hundreds of online travels and
retail businesses around the world leverage Fornova solutions to maximize
their revenue.
Fornova has revolutionized the way travel and retail industries conduct the
day-to-day business. Scanning billions of exclusive data points from all over
the world, Fornova delivers real-time and business critical market intelligence
that helps travel & retail businesses win.