Position: IT Support Specialist
Company: Tacans
Experience required: 1y
English level: pre

We are recruiting for an IT Support Specialist for a group of companies based in Switzerland building blockchain platforms.

**Responsibilities:**
- Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently. 
- Installing and configuring computer hardware, software, systems, networks and printers. 
- Microsoft Azure, G-suite services set up from scratch and follow-up management. 
- Managing and provisioning infrastructure resources for internal users such as DevOps teams and external users including customers and partners.  
- IT infrastructure management functions including configuring, managing, and delivering IT environments using on-site and off-site data centre and cloud infrastructure resources . 
- Support the implementation of new solutions or applications. 
- Establish accounts for new users and assist with password or login problems. 
- Setting up and authorizing software, hardware, and server resources for new users. 
- Troubleshoot and resolve issues with software or hardware. 
- Managing help desk and ticketing systems. 

**Requirements:**
- On-hand experience in a similar position. 
- Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux operations. 
- Knowledge of TCP/IP, IP routing, LAN switching, VPN tunnelling. 
- Previous experience with Microsoft Azure, G-suite services set up/maintenance is a must. 
- Knowledge of virtualization tools (VMWare/HyperV). 
- Knowledge of database maintenance and system security. 
- Ability to keep up with technical innovation and trends in IT support. 
- Strong interpersonal and communication skills. 

**We provide:**
- Necessary equipment for work;
- Ability to work in the office, remotely or a mix;
- 22 vacation days and 15 paid sick leaves;
- Insurance (VIP);
- English lessons with native speaker;
- Psychologist.