Position: Junior Customer Support Specialist
Company: Innovecs
Experience required: 1y
English level: upper

**RESPONSIBILITIES**
• Provide online support via emails to thousands of end users, in English.
• Coordinate support between end users, account managers, advertisers, and publishers
• Maintain the customer support platform.

**REQUIREMENTS**
• Bachelor’s degree
• English at a native tongue level
• High attention to details
• Ability to perform repeated tasks
• MS office proficient
• Ability to multitask and handle various priorities
• Experience working in a team and strong interpersonal skills
• Interest and desire to work in online/ad tech
• A Plus: Knowledge of Zendesk, Jira.

**WHAT WE LOVE ABOUT INNOVECS**
● An environment that allows you to maximize your productivity and gives you the freedom to think and collaborate beyond the next line of code or deadline
● We like to have fun, we love what we do, we relax when we need to, we are a great team and we deliver
● High-level compensation and regular performance based salary and career development reviews
● Medical insurance (health), employee assistance program
● Paid vacation, holidays and sick leaves
● Gym 24/7, personal fitness instructor
● Massage in the office, personal wellness consultant
● English classes with native speakers and partially or fully reimbursed personal trainings and conferences
● Referral program
● Team building and a lot of fun to take a break, relax, and give you the freedom to think beyond the next line of code.