Position: Junior System Administrator
Company: Digitally Inspired
Experience required: 1y
English level: intermediate

Requirements:

Good understanding of TCP/IP stack.

At least 1 year of expirience.

The general concept of how Lan / WiFi networks work

Understanding of VPN, access management.

Maintenance and troubleshooting of hardware (laptop, PCs) and software.

Experience in Setup/install/configure Linux/Windows workstations.

Good soft skills.

Experience in providing assistance to users.

At least an Intermediate level of English.

It will be a plus:

Knowledge of computer diagnostics, installation, and troubleshooting;

Understanding of virtualization technologies;

Helpdesk or IT Services experience.

Main responsibilities:

Identify, diagnose, and resolve recurring and incidental support issues for end-users.

IT troubleshooting: obtain an issue, analyze it, try to solve using a knowledge base or collect a maximum of information for delegation to the higher level of support.

Installation, configuration, and supporting Windows/Linux Desktop Computers;

Installation of additional software.

Creation of user documentation, FAQs, manuals.

Computer and other equipment (projector, printer, scanner, fax, phone device, etc) set up and configure.

Inventory management.

We offer:

Medical insurance.

Opportunity to learn new methodologies.

Competitive compensation depending on experience and skills.

The friendly and supportive company environment.

40 hours/week flexible work schedule.