Position: Payments Systems Manager
Company: UNITECH PARTNERS GLOBAL
Experience required: 1y
English level: intermediate

We are seeking a skilled Payments Systems Manager to join our dynamic team at our online casino. As a Payments Systems Manager, you will be responsible for overseeing and optimizing the acceptance rate of payment systems within key geographical regions. Your role will involve analyzing transactions and payment method performance through various dashboards, including Payments IQ and other relevant services. You will identify inconsistencies, alternatives, growth opportunities, and address platform issues to ensure seamless operations.


Key Responsibilities

Monitor and control the acceptance rate of payment systems within key geographical regions

Analyze transaction data and payment method efficiency using dashboards, Payments IQ, and other tools to identify instabilities, alternatives, and growth opportunities

Collaborate on platform issues, working towards their resolution and seamless operation

Regularly analyze reasons for unsuccessful deposits, develop strategies to address and eliminate these issues

Control the sorting of payment methods based on key geographical areas

Maintaining comprehensive documentation for connected payment methods, categorized by brands and countries. This documentation should include integration specifics, troubleshooting guides, and updates related to payment systems

Conduct regular competitor analyses, compare sets of payment methods, and coordinate their implementation across brands

Swiftly identify and analyze conversion rate drops related to payment system issues

Handle inquiries from related departments (CRM, VIP, affiliate), convert them into tasks, and oversee their execution.

Collaborate with cross-functional teams, provide updates on identified issues, and manage the enabling/disabling of payment methods.

Engage with payment platforms - from refining the current PSP selection to integrating new payment methods.

Initiate product enhancements and improvements related to payment methods.

Localize brands with regard to payment systems for specific geographical markets.

Contribute to the development/enhancement of analytical dashboards.

Requirements

Proven experience in payments systems management. Preferably, within the online casino or gambling industry, but it’s not necessary

In-depth understanding of cascading connection of payment methods, allowing for seamless fallback options and improved transaction success rates

Strong analytical skills with the ability to interpret complex data and trends

Familiarity with payment analysis tools such as Payments IQ and other relevant services

Problem-solving mindset with a proactive approach to addressing issues

Knowledge of key payment methods, gateways, and processors

Effective communication and collaboration skills with cross-functional teams

Previous involvement in product development/enhancements related to payments is a plus

Understanding of geographical payment preferences and trends

Bachelor's degree in a related field is preferred

If you are a highly motivated individual with a passion for optimizing payment systems, ensuring smooth transactions, and enhancing user experience, we encourage you to apply for this exciting opportunity. Join our team and play a pivotal role in revolutionizing the payments landscape within the online casino industry.