Position: Account Manager
Company: PayDo
Experience required: 1y

Responsibilities & Tasks:

Developing existing relationships to deliver increased revenue

Retention of “sleeping” clients with Company’s key interest

Consulting ad-hoc clients request and identifying growth opportunities

Acquiring new clients by growing, maintaining and leveraging existing contacts and turning them into sales opportunities.

Schedule meetings and new product demos with prospects in the pipeline

Use, understand and maintain system’s backoffice 

Understanding customers requirements and identify business challenges that can be solve

Working closely with our Support, Compliance and Operations teams to support products enhancements and identify new business opportunities add-ons, to optimize sales efforts

Attending industry events and conferences to collect leads, attract new partners and provide feedback and information on current market and creative trends

Running CRM and tracking deals status

Provide periodic updates and reporting to the Team Lead and executive management, feedback on trends (competitor insight, customer needs, sales and lead information, product and marketing requirements).



Requirements:

Min 1 year of similar proven experience in B2B sector

Exceptional communication skills in English, both oral and written, coupled with excellent listening skills and a positive and energetic presence on emails, calls, video calls and meetings.

Experience in Ecommerce or FinTech industry (banking, payment system, forex) with a network of business contacts

Ability to multitask

Understanding of transactions processing and payment methods (incl. credit cards, SWIFT, SEPA, etc.)

Understanding of FCA, AML, KYC Onboarding and Compliance general requirements would be a must

Ability to develop and deliver reports and presentations

Strong skills, ability to resolve conflict situations

Strong analytical skills and problem solving

A positive and optimistic personality with the desire to succeed with a can-do approach

Proactive with entrepreneurial spirit, extremely organized, a self-starter, motivated, and capable of quick learning/adapting

Flexibility, readiness to work in the startup mode at the stage of establishing the operations of the office

Understanding of e-wallets and merchant services.

Will be a plus:

Work experience in neobanking, PSP, e-wallet or voucher provider 

Experience of interaction with payment provider as a merchant 

Knowledge of Excel/Google spreadsheets and other analytics tools

Successful sales career background within the B2B sector

We offer:

Experienced team ready to share knowledge and fully given training. Continuous learning opportunities, exposure to leaders in Fintech and a mentor to support and help you expand your skills

Friendly atmosphere with lack of bureaucracy

Paid holidays and sick leaves

Competitive salary and bonuses (subject to probations completed)

Office in Warsaw city centre

Great career development opportunities in a established FinTech company

Opportunity to visit exciting events and offices through Europe and UK