Position: CRM Manager/Retention Manager (Casino/Brazil)
Company: Duxgroup
Experience required: 3y
English level: upper

**Who are we?**
DUXGroup is a flourishing iGaming company that has been operating since 2020. We started out in Cyprus but have since opened another office in sunny Malta. Currently, we have around 350 people working in our dynamic company. We believe in our team and provide them with the best environment and tools to be able to fulfil their potential, attaining both professional and personal growth.

As CRM Manager Casino for Brazil, you will be focusing on delivering the implementation of the CRM vision and goals for Brazilian players. In this case is very important to know specific of casino player in Brazil to retention it at our platform

**What we expect of you**
- Develop personalized offers for users based on LTV (onboarding/development/retention/return) for  Brazilian market;
- Analyze the market and the database in order to form the most relevant offer to users;
- Conduct A/B testing of business hypotheses directly on the product;
- Optimize the product to improve the client's profitability;
- Regularly analyze competitors to understand the relevance of offers.

**What we’re after**
-Expert in Online Casino up 2 years;
-Experience at Brazilian market - must;
-Hands-on experience in B2C product - must;
-Business-centric mindset supported by logical and creative thinking;
-Ability to use evidence-based or data driven decision making;
-CRM promotions expertise: technical and hands-on knowledge of customer comms systems and technologies.

**What do you get?**
- Modern, iGaming environment in a sunny climate.
- Team lunches, drinks, and team events.
- Employee Development Plans.
- Seafront offices.
- Mobile phone allowance.
- Healthcare Insurance.
- 28 days holiday.
- Flexible office hours to balance your life with work