Position: Customer service
Company: Shopping Cart Elite
Experience required: 3y
English level: fluent

Requirements:
- Excellent English speaking, reading & writing skills
- Good English accent
- Computer skills

Work specifics:
- Availability for 8-hour shifts (from 9am to 5pm EST)
- Full time / 40h week
- Remote work format
- Work with an American IT company
- Salary payment 2 times a month

Responsibilites:
- Resolving all types of technical support issues received via ticketing system, chat or phone
- Creation and updating of documentation for system users