Position: Technical Writer
Company: InCountry.com
Experience required: 1y
English level: upper

InCountry, a San Francisco-based startup with significant venture backing.  The world's first Data Residency-as-a-Service platform. InCountry is helping companies meet the increasing complexity of data residency and data protection laws globally by enabling companies to quickly address data residency issues in a secure and scalable manner. 

As a Technical Compliance Writer, you will help develop strategic and tactical documentation packages used to support sales and marketing engagements as well as documentation to support compliance initiatives.  As part of the Trust & Security team, you will work with our internal teams including engineering, operations, product, and security.

 

What You’ll Do

Work directly with the Chief Compliance and Security Officer planning and developing documentation to support a broad initiative to develop security-related documentation supporting sales and marketing cycles.
Work with other Trust & Security team members to review, update and maintain process documentation, policies, standards, and procedures. 
Work with other teams including engineering and operations to update documentation including diagrams, process documentation, and operational procedures.
Have the ability to interview team members to understand processes and convert these discussions into process documentation.
Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery for customer and partner implementations and deployments. 
 

Qualifications

High level of English speaking and writing skill
Strong knowledge of JIRA & Confluence
Previous experience developing documentation in the English language
Ability to manage projects timelines including setting realistic customer and internal stakeholder expectations
Experience and expertise architecting, writing, and editing technical documentation
Experience providing multiple concurrent deliveries to varied audiences, ranging from technical professionals to non-technical end-users
 

About us:

Founded in January 2019 by well-known entrepreneur Peter Yared and backed by leading VC's including Caffeinated, Felicis, Bloomberg, CRV, Arbor (Singapore), GFC/Rocket (Berlin), Mubadala (Abu Dhabi), InCountry allows you to store your mission-critical data in its country of origin, currently available in over 90 countries, with offices in San Francisco, Singapore, Minsk and Abu Dhabi.