Position: Account Manager (Web and Mobile Solutions Department)
Company: Sigma Software
Experience required: 2y
English level: upper

Projects and customers are quite versatile as well: we have a long-term partnership with enterprises but we are also a unit that works with startups a lot. Our active and energetic team gets drive from ever-changing startup environment and an atmosphere of adventures.

REQUIREMENTS
At least 2+ years of commercial experience in sales or account management
Experience in developing business opportunities
Experience of working with budgets, marginality, contracts and invoices
Hands-on experience in business and contract negotiations, in defining business terms in contracts
Excellent negotiation and problem-solving skills
High level of self-organization, attention to details
At least Upper-Intermediate level of spoken and written English
 
WILL BE A PLUS
Commercial experience in project management
Experience in planning, executing, and successful delivery of  projects

RESPONSIBILITIES
Build, maintain, and develop trustful long-term relationships with customers
Immerse into escalated issues and conflicts, identify their root causes, and eliminate them, support a Project Manager in resolving the issues
Compile and issue invoices, acceptance certificates
Plan, set up, and control key performance indicators, identify deviations and their causes, influence the causes to get projects/account to target
Identify customer’s complementary and supplementary needs, make valuable offers
Create an appealing and well-structured proposal text description, including demonstrating client focus and business thinking
Suggest the most reasonable cooperation model, consider constraints, goals, and expectations
Legal papers review and preparation with necessary assistance from the Legal team
Ensure that project execution follows legal obligations set up within the legal documents
Monitor cumulative color indication of financial metrics to improve them through project management methods, alignment, and collaboration with upper management