Position: DevOps Engineer in US Product Company
Company: Alcor
Experience required: 3y
English level: intermediate

Insightful Science is seeking a DevOps Engineer to join our global Product Ops team. In this role, you will have the opportunity to apply your knowledge to help improve our processes, infrastructure and security by applying best practices with the latest technologies.

We are building GraphPad Prism Cloud, and maintaining a variety of shared services used to run GraphPad.com, SnapGene.com, Geneious.com and other brands (marketing websites, web apps, internal apps, APIs, billing, business intelligence, and more). Our stack is composed of best-in-class technologies including AWS, Docker, Kubernetes, Bitbucket Pipelines, Pulumi, Grafana and more.

We are backed by Insight Partners, one of the world's leading technology investors (Docker, Postman, Automattic and many others), and our applications are used by millions of scientists around the globe.


What you’ll be doing

Collaborating with engineering and product stakeholders to address needs
Creating and documenting infrastructure as code with Pulumi
Helping implement best-practices for our AWS infrastructure
Building and maintaining deployment pipelines and associated operations
Managing existing infrastructure in production and development environments
Performing load testing and recommending improvements for engineering
Monitoring critical systems for uptime, performance and security
Troubleshooting and resolving reliability issues in production
Helping us learn and adopt DevSecOps practices with the team
Identifying issues and opportunities to improve our security posture
Implementing observability, endpoint protection and incident response systems
Assisting with penetration tests and issue remediation
Upgrading and improving overall architecture for scale and security.

What we’re looking for

4+ years of experience with high traffic applications and complex infrastructure
Experience translating AWS well-architected principles into action
Hands-on AWS experience (ALB, ECS, EKS, EC2, S3, RDS, CloudFront, Route53, etc)
Familiarity with AWS security tools (GuardDuty, CloudTrail, Security Hub, etc)
Strong knowledge of infrastructure-as-code (Terraform, CloudFormation, Pulumi)
Willingness to work with Pulumi as our preferred IaS toolkit
Experience working with Docker, Kubernetes, Nginx and Apache
Prior experience setting up CI/CD pipelines (e.g. BitBucket Pipelines)
Experience with APMs and logging (e.g. Sentry, DataDog, Grafana, Prometheus, Loki)
Proficient in scripting languages (e.g. bash, Python)
Solid understanding of Linux administration and networking (e.g. HTTP/2)
Experience working in environments with microservice architectures and serverless
Experience working with databases (e.g. PostgreSQL, MySQL, MongoDB)
Excellent written and verbal communication skills: able to interact with 3rd party support
Highly organized and responsive
Willingness to be on-call for critical incidents
Upper-Intermediate English.

Nice to have

AWS certifications or similar credentials
Experience working with EPP and EDR solutions (e.g. CrowdStrike, SentinelOne)
Familiarity with enterprise IT security standards (e.g. ISO 27001, SOC2)
Prior work experience in company handling sensitive customer data.