Position: DevOps Engineer
Company: Faria Education Group
Experience required: 3y
English level: upper

Faria Education Group is a world leader in international education SaaS systems and services, serving over 3 million+ students across 10,000 schools in over 130 countries through our 3 integrated systems: Atlas for curriculum planning, OpenApply for admissions and enrollment, and ManageBac for learning management. 

This role will specifically focus on supporting our OpenApply product. We develop on Ruby on Rails with excellent tools, full technical control, and with clear product demand.

DevOps Engineers are hybrid systems and software engineers who are responsible for and take ownership of reliability, automation, and other issues related to “keeping the lights on” across Faria’s multi-product SaaS systems stack.

DevOps Engineers are integrated within the Technical Operations team and work under the Head of Technical Operations and with the CTO and Principal Developers. We are looking for engineers who want to be a part of developing infrastructure software, maintaining it and scaling it.

Required skills

HARD SKILLS:
• Minimum of 4+ years of system administration experience for a high-usage, web-based software service ideally built using open-source software components;
• Knowledge of Amazon AWS services and API’s including EC2, S3, VPC, IA;
• Knowledge and familiarity with alerts & monitoring tools, and system management tools for Linux environments (including DataDog, Nginx, NewRelic, CloudFlare, MySQL/PostgreSQL, Apache, IPTables, ELK stack.

SOFT SKILLS:
• Strong communication skills in English with an ability to coordinate the incident response with urgency;
• Proper remote presence & etiquette (acknowledging requests in a timely fashion over Slack, not leaving requests unacknowledged at all);
• Tagging the appropriate person and persistently reminding them every 24 hours until a full resolution is achieved (not having things fall through the cracks);
• Effective adherence to operating procedures (organizing day-to-day work and large-scale tasks in a calm manner with priority-driven sequencing).

As a plus:
• Knowledge and familiarity with configuration management tools including Ansible, Chef or Puppet;
• Knowledge of deploying/troubleshooting/tuning Ruby on Rails applications (Passenger, Capistrano, Sidekiq, Bundler);
• Fluency in Mandarin.

We offer:
• Competitive salary and opportunities for career development;
• Professional growth in the international business environment;
• Cozy fully-equipped office in Kyiv;
• Great work-life balance with flexible working hours and free office lunches;
• Friendly atmosphere, sports activities and corporate events;
• Paid vacation and stipend for Language classes, gym, external events and conferences, etc.;
• Retina MacBook Pro or another laptop of your specification, peripherals and displays included;
• Regular performance reviews.

Responsibilities:
• Reliably automate the server provisioning process to reduce the labour of our R&D team;
• Support scalable infrastructure to manage high-load, concurrent sessions to support ~50 mm monthly page views and 500k+ active users;
• Implement the systems and processes that Product Developers use to deploy their software into production;
• Build an auto-remediation system to automatically resolve production incidents before escalating them to on-call Developers;
• You should be prepared for on-call shifts and potential “all-hands-on-deck” situations at any hour of the day or night. Minimizing those situations is part of your job!