Position: Senior Business Analyst
Company: Ciklum
Experience required: 3y
English level: upper

Ciklum is building a team to work on the project to increase Client customers’ base by launching a new fin-tech product on the market. Project includes mobile application development, web admin tool, integration with core systems.
Responsibilities:
●	Analyze capability gaps within client organization or pain points for target market. Suggest improvement methods and appropriate solution options.
●	Identify and define business needs and goals. Clearly outline stakeholders’ impact and their outlook on the project and teams.
●	Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.
●	Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution.
●	Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints.
●	Interact with product manager on product strategy definition and target market segments.
●	Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes.
●	Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base.
●	Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.
●	Care about continuous improvement of customer satisfaction.

Requirements (Hard skills requirements):
●	Very strong English verbal and written communication skills.
●	Clear understanding of principles and specifics of software development methodologies.
●	Extensive knowledge of business analysis activities and techniques.
●	Awareness of latest IT industry and digitalization trends.
●	Knowledge of business process optimization and modeling approaches.
●	Knowledge of requirements management tools (at least JIRA & Confluence).
●	Knowledge of prototyping tools.IT industry experience: 3 years or more, including collaboration with clients abroad.
●	Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production.
●	Experience in Agile methodologies: 1 year or more.
●	Proven experience in communication to large audiences and top management.

Desirable (Hard skills)
●	Master degree or higher (in Computer Science or similar).
●	Business education
●	Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics.
●	Knowledge in product management best practices.
●	Experience in training development and conduction
●	One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing

Personal skills (soft skills):
●	Systems thinking and functional decomposition skills.
●	Strong analytical skills to make a critical assessment of the information from numerous sources.
●	Modeling skills to represent requirements information in graphical form.
●	Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization.
●	High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning.
●	Good communication, presentation, and negotiation skills.
●	Self-confidence. Ability to accept criticism for continuous improvement.

What's in it for you? 
●	Ability to work on challenging projects, deal with complex solutions
●	Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
●	Unique working environment where you communicate and work directly with client


About Ciklum 
Ciklum is a top-five global Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain. 

As Ciklum's employee, you'll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the IoT World Hackathon in the USA, are among the cool things Ciklumers have developed. 

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!