Position: Creatio Business Analyst
Company: Reddytec
Experience required: 1y
English level: upper

Reddytec is a Swiss IT consulting company specializing in Enterprise Service Management, providing ServiceNow and Creatio project implementations. We are an officially certified Service and Technology Partner of ServiceNow, seeking a highly skilled Creatio Developer to join our team and go through the certification process as well. 

Creatio is a global vendor of one platform to automate industry workflows and CRM with no code and a maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners, and thousands of customers, Creatio operates in 100+ countries worldwide. 

As a Creatio Business Analyst, you will be responsible for showing expertise in Creatio product functionalities, no-code customization, and BPM tools. You will be focusing on determining clients’ business needs (personal sessions, scoping calls, analyzing documentation from the customer), performing system customization that does not require coding skills, and testing the developed solution. 

Responsibilities:

Gathering requirements from multiple stakeholders, finding out clients' business needs;
Producing business requirement artifacts, including concept, technical design, use cases, testing protocols, and others;
Providing system customizing with the help of low-code instruments; 
Holding training sessions for customers. 

Requirements:

Profound knowledge of one of the Creatio CRM products and background in No-code customization;
Understanding of relational data modeling and business process management; 
Strong knowledge of industry models, data exchange technologies, and BPM;
Profound experience with the Creatio architecture & Integrations;
Experience in IT projects implementation and CRM software;
Strong written and spoken communication skills in English (B2+);

Will be an advantage: 

- Having previous Creatio Developer certifications (Basic or Advanced);
- Having good written and spoken communication skills in German (B1+).


Your personal abilities:

- Desire to take the initiative and to move projects/ideas forward with clarity;
- Demonstrated ability to communicate effectively with customers and within the organization;
- Self-organized, proactive, and goal-oriented work attitude;
- Ability to take the initiative to resolve and follow up on problems required;
- Readiness to have fun and develop together with the Reddytec team. 

What you should expect from us: 

- Possibility of having a flexible remote work environment with an international team of experts;
- Direct work with the customer, customer projects, and vendors without middlemen;
- Professional development and personal growth with training programs provided;
- Competitive salary, reasonable and fair working conditions, and flexible schedule;
- Team of strong Creatio specialists to share and exchange knowledge;
- Ability to participate in team off-site and vendor events.

Note: Ukrainian temporarily displaced specialists are welcome. Reddytec stands with Ukraine and offers Ukrainian professionals all the way support by providing competitive salary ranges and the ability of flexible working conditions.