Position: Delivery manager
Company: Tech Azur
Experience required: 2y
English level: fluent

Job summary

The Delivery Manager we are looking to join our Team will have to embrace both administrative and technical roles, demonstrate superb leadership and interpersonal skills, and be passionate about delivering end-to-end customer-driven solutions.

Our Company

Founded in 2009, Tech-Azur is an NYC-based consultancy that helps businesses realize their full potential through technology and digital transformation.
We work closely with our client's executive teams to define the optimal combination of process, operational, and technological improvements to empower scale and success.
Tech-Azur is a remote-first organization, enabling people to be their best in the environment they like most. A home couch, a coworking desk, a mountain cabin, or a sandy beach – the choice is yours, and we commit to making this work. We're all about supporting our innovative and diverse global Team for success together!

The Customer

Our customer is a global company that provides a unified solution to connect and manage all employee pay processes – including payroll, payments, and on-demand pay. As an industry leader, our client focuses on innovation, optimizing operations, and improving employee experiences. World-class security and careful compliance are important for all their technology (GDPR, ISO, SOC, AML, etc.).
We help identify and implement the opportunities to optimize operations, enable added scalability, facilitate growth, and reduce waste. Our team operates in an agile manner and focuses on building value for our customers. Our deliverables place an emphasis on smooth implementation, seamless integrations, and customer staff adoption & positive engagement.
We maintain several simultaneous projects for this customer and are expanding the team to increase our capacity.

Job Responsibilities:

– Taking ownership of the service development and delivery cycle
– Establishing and maintain effective communication with the business stakeholders
– Developing a deep understanding of our solutions and the business objectives behind them
– Maintain high levels of performance throughout the organization
– Ensuring that systems, procedures, and methodologies are in place to support outstanding solution delivery
– Taking accountability for solutions delivery performance, meeting customer expectations, and driving future demand
– Embrace continuous improvement solution delivery optimization

Our Ideal Candidate will demonstrate:

Excellent English communication skills (at least C1)
Exceptional customer-facing skills
Proficiency in leading both physical and virtual teams
Operational ability in a diverse, large-scale environment
Expertise in people management
Strong organizational skills
Capacity to train and guide junior team members
Ability to manage and prioritize tasks efficiently
Solid planning and problem-solving skills
Proactive attitude and a strong sense of ownership
Solid knowledge of Agile and Lean Methodologies

What do we offer:

Fully distributed company
Flexible working schedule
20 days of paid vacation
Compensation for sports 
Healthcare insurance
English classes
Subsidized coworking space
Flat team structure
Long-term working engagement