Position: Business Analyst
Company: Wezom
Experience required: 3y
English level: upper

**WE ARE WEZOM** has been working in the field of web / mobile development and digital marketing for over 20 years. It consists of the IT company Wezom, the Internet marketing agency Elit-Web and the web agency GTS. We create successful projects in Ukraine and abroad. We cooperate with well-known brands and have offices in the United States, Germany and Poland.

We hiring Bussuness Analyst. 

Project - Billing system

**Requirements**

~ 3+ years of experience on BA/Product related positions;
~ English - B2(verbal and written);
~ Proven track of records for successfully delivered middle and large sized; ~ CRM and Data migration projects;
~ Successful practical experience in establishing and complying to the change management process;
~ Solid knowledge in software architectures and processes related to software delivery;
~ Understanding of CI/CD systems (such as Jenkins);
~ Excellent skills of planning, organizing, and structuring the work;
~ Showcase excellent analytical and evaluative skills in tasks;
~ Experience with interacting with multiple stakeholders including C level;
~ Excellent teamwork skills;
~ Experience in managing BA team on a project and mentoring junior staff would be considered as a plus.

**Responsibilities**

~ Elicit and clearly document business and systems requirements;
~ Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level;
~ Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan);
~ Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices;
~ Support and align efforts to meet customer and business needs;
~ Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results;
~ Stay current with customer needs and strategies; utilizing formal and informal written communication methods;
~ Lead and participate project; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships;
~ Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; managing resources;driving the resolution of issues; and holding self and team accountable for results;
~ Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities;
~ Identify ways to increase adoption and customer satisfaction;
~ Understand and negotiate needs and expectations of multiple stakeholders;
~ Manage internal and external technical communications and task flows around software delivery process, carry out technical meetings, phone calls, conferences, presentations.  

**We offer**

~ paid leave of 24 days and sick leave;
~ paid day off on birthday;
~ weekends on holidays and public holidays;
~ flexible work schedule: 8:00 (11:00) / 17:00 (20:00);
~ comfortable office in the city center (convenient transport interchange and infrastructure) or remote cooperation;
~ corporate parties and team buildings
~ consultations / trainings with our corporate psychologist;
~ study at Wezom Academy with a discount of up to 50%.

**WE ARE WEZOM** - https://wezom.com.ua/