Position: Delivery Manager + Head of Office
Company: Sombra
Experience required: 5y
English level: fluent

We are looking for a Delivery Manager, who will also head our Kyiv office — be a company leader at the location (Kyiv only).
You will be responsible for the unit of 3 PMs. Also, you will be in charge of transferring Sombra culture and strategy on the local level and growing the office.

**Requirements:**
At least 5 years of experience in Software development (3 years in a management role) 
Strong soft skills like communication, presentation, and negotiation
Understanding of new software development technologies and solutions 
Strong project management skills
ability to empathize with others
Fluent English 

**Responsibilities:**
Manage the work within a delivery unit.
Manage the team of unit Project Managers
Interview project managers in the unit
Helping managers to work within the company’s processes (like performance management, onboarding, and revenue planning)
Onboard new managers to the unit;
Drives some decisions for PMs based on high-level information (discounts, dismissals, etc)
Make sure that the customer is satisfied with the quality of work and able to refer Sombra to other customers
Have Business Review Meetings with customers at least once per 6 months
Make sure that customer is receiving value from our services and finding ways how to make our services better
Review SOWs before legal
Help PMs or AMs to cross-sell, upsell and increase rates
Grow the Business unit by expanding the business with customers
Present Sombra’s services to clients
Work on expanding the responsibility of Sombra 
Managing budgets (controlling the revenue and expenses), approving new rates 
Set and Monitor the project’s KPI 

Also, as a **Head of the office**, you will be responsible for the following:
Office growth (number of employees and their integrations to the corporate culture);
Grow awareness about Sombra at local employment market;
Build relations with local authorities and organizations.

**What we offer:**
Annual paid vacation of 18 working days;
Extra vacation days for long-lasting cooperation;
Annual paid illness of 10 days;
Compensation for sports activities (up to 6000 UAH\year);
50 % cost compensation for attending courses for self-development;
Corporate doctor;
Internal education(corporate library, Udemy courses);
Career development plan;
English classes;
Paying taxes and conducting private entrepreneurs;
Technical equipment: laptop, mouse, keyboard, monitor;
Internal Referral program;
Opportunity to take part in company volunteering activities;
Technical community events.