Position: Technical Writer
Company: OnApp
Experience required: 1y
English level: upper

OnApp software makes it easy to build the next-generation hosting services, such as cloud and CDN, that will drive your growth in years to come. It is designed, developed and supported by a team with decades of real-world hosting experience.

OnApp has more than 160 staff at offices in Ukraine, Kuala Lumpur and headquarters in London, UK.

And now we are looking for a Technical Writer to join our team.

Skills:
• 1+ years of experience in technical writing
• Advanced level of written and spoken English
• Bachelor’s or Master’s degree in Linguistics, Computer Science, or similar field
• Strong analytical and information gathering skills with exceptional attention to detail
• Ability to clearly communicate complex topics to a technical audience
• Knowledge of Microsoft, Apple, Chicago, or other manuals of style
• Understanding of DDLC and SDLC processes and roles; Agile principles and methodologies.
• Experience with graphics editing tools (basic functionality)


Would Be a Plus:
• Demonstrated experience in technical writing proven by your portfolio
• Experience with project tracking, customer service, and collaboration software (Jira, Zendesk, and Confluence)
• Understanding of cloud computing concepts and technologies
• Experience in documenting RESTful API
• Basic knowledge of JSON and XML
• Familiarity with HTML and CSS


Responsibilities:
• Create and maintain documentation (admin guides, user guides, installation and upgrade guides) for OnApp cloud management platform
• Document OnApp RESTful API
• Collaborate with cross-functional teams and other stakeholders to gather information about the product components
• Verify the accuracy of what you write through hands-on testing
• Look for ways to innovate and improve the current documentation
• Take ownership and initiative when designing and delivering documentation


We Offer:
• Health insurance and additional funds for preventative care
• 20 working days paid vacation, paid sick leave.
• Free English classes (online /offline).
• Additional refunds for using your own laptop.
• Free, daily lunch, drinks, and fruits (once we back to the office).
• Budget for additional education (training, courses, books, etc)
• Always loaded with tons of interesting tasks where you can challenge and bring yourself and a company to a whole new level.


If you are interested in this career opportunity, please send your CV.