Position: QA Manager
Company: Edunav Inc
Experience required: 5y
English level: upper

As Quality Assurance Manager, you will own overall product quality by building and mentoring a team of highly effective and professional QA Engineers, setting the bar on QA standards, and leading an automation-based approach to improving quality KPIs and metrics across the Engineering organization. You will work cross-functionally with multiple Engineering teams and be an integral part of the product development lifecycle to ensure that we deliver high-quality products. Since we have a strong affinity and belief in automation, you will be able to build robust and effective automation machinery out of our QA tools and infrastructure to help us scale to the next level and meet high quality and stability expectations.

Our product is a mission-critical part of our customers (colleges and universities) business processes. You must have a keen focus on the reliability of real-time SaaS products and a high degree of attention to the usability and consistency of the product. Quality is paramount to our success, making this an excellent opportunity to have a big impact at EduNav and the whole U. S. higher education market at large!

**What You'll Do**
• Own overall product quality
• Strategize with engineering management to define the roadmap and long-term vision of QA at EduNav
• Establish and ensure common QA best practices across the entire R&D organization
• Align individual priorities with team priorities, manage individual performance
• Mentor and guide the professional and technical development of QA engineers. 
• Drive efforts to improve our QA Automation tools and infrastructure
• Coordinate with other leaders of the R&D organization to help accomplish our company goals and deliver a great product to our customers
• Keep up with a fast-paced technical landscape and recommend/implement solutions and processes where applicable
• Gather requirements from and report back to company executives on product/release quality and tie your results to overall department KPIs and goals for product quality
• Define test strategies and review test cases
• Work closely with Recruiting to build and grow your team
• (where appropriate) Be hands-on working with the team to help define automation approach, reproduce and resolve issues

**What you'll need**
• 6+ years of hands-on QA experience
• 3+ years of management experience
• Experience with automation tools such as WebDriver, Selenium, TestNG
• 3+ years of programming experience in languages such as Java, Python, Ruby
• The breadth of expertise doing QA across the software engineering stack from core backend systems, frontend, APIs, to data pipelines and infrastructure
• Experience using proven techniques and tools to measure, control, monitor, and improve the quality of SaaS product
• Strong ability to follow through, stay organized and juggle multiple things without losing track of anything
• Self-starter: has ownership, accountability, initiative, and urgency
• A welcomed unhealthy obsession to see zero bugs in production
• Excellent communication skills, both within and outside of the team
• Ability to work in a fast-paced environment, bring order to chaos, and identify and solve emergent issues proactively
• Keen sense of prioritization, and ability to understand and align day-to-day priorities with larger strategic initiatives

**What's nice to have**
• Domain experience in B2B SaaS products
• Amazon AWS and/or Kubernetes experience
• Prior experience at a growth-stage Internet company

**About Us**
EduNav is the leading provider of algorithmic-based student academic planning and course inventory optimization software for colleges and universities. Our solutions drive student success by optimizing students' academic planning, scheduling, and registration experience while simultaneously enabling colleges and universities to plan for the ideal course inventory to maximize on-time, institution-wide graduation rates. EduNav automatically generates a personalized, always up-to-date optimal path to completion for every student. As a result, institutions improve student persistence and timely completion while optimizing future course offerings.