Position: Customer support
Company: InStandart
Experience required: 3y
English level: upper

We are inviting an experienced  Customer support engineer to join our team of professionals.

We are looking for a person for long-term cooperation who has deep knowledge and experience of Customer support, likes to develop themselves, and wants to apply their knowledge in interesting projects.


Required Skills and Experience
3+ years of experience in customer support;
Ability to problem solve within a technical environment;
Excellent communication skills;
Strong work ethic and ability to work in a dynamic work environment;
Effective time management skills;
Strong ability to proactively identify and resolve issues;
English at the Upper-Intermediate level and higher.



What will the role entail?
Make a presentation for a client
Providing software support to customers  via remote support;
Adhering to all Support standards, processes, and procedures;
Providing online training in response to customer;

     

     InStandart offers:​​​​​
Experienced and friendly colleagues who are ready to share knowledge;
Professional and career development;
Comfortable working environment;
Flexible schedule and remote work;
Paid vacation.

We are looking forward to receiving your CV!