Position: IT Administrator
Company: Yozmatech
Experience required: 5y
English level: upper

Our team is growing and we're looking for an IT Administrator to join us! In this role, you will be responsible for employees' technical support and IT infrastructure maintenance of the company.

Responsibilities:
🔹 Troubleshoot, investigate, and solve IT issues raised by users.
🔹Provide training and education to the organization's users.
🔹Operating systems (Windows, MAC).
🔹Network infrastructures (LAN, WAN, WIFI, VPN) routine maintenance.
🔹Company IT systems and business applications management.
🔹Manage IT Support tickets in order to provide quick, efficient, and professional support.
🔹Manage users in Okta, Google Workspace, and other applications.
🔹IT Support projects to implement new technologies/systems.

Qualifications:
🔸Bachelor's degree in Information Systems or Computer Science or any related course
🔸At least 5 years experience as IT support/Helpdesk/specialist.
🔸Knowledge of cloud services (background in Hi-tech company - BIG advantage)
🔸Experienced in Google Workspace, Slack, and ticketing systems
🔸Corporate organization security concepts and tools experience - an advantage.
🔸Experience with mixed organization management (macOS, Windows)
🔸Excellent interpersonal skills, with the ability to interact professionally with diverse personalities to reach resolutions and maintain strong relationships.
🔸Strong problem-solving skills especially with complex technical problems.
🔸High English proficiency
🔸Amenable with a shift change and working at night based on operation needs.