Position: Account/Sales Manager
Company: Raccoon Gang
Experience required: 2y
English level: fluent

We’re looking for experienced and passionate Account/sales manager to work with different customers on eLearning domain.
Join us if you want to take an active part in the vision, evolution, and development of worldwide online education.

**Requirements:**
• 2+ years of account management/project management;
• Good understanding of SDLC;
• Client-focused approach to work;
• Fluent English.

**Responsibilities:**
• Raising the clients’ awareness of the value we bring to their businesses;
• Managing account documentation (contracts, SOWs, POs, support agreements) and preparing Proposals/SoW;
• Collecting receivables;
• Conducting QBR sessions with clients;
• Proposing proactively our clients to improve their platform/business, understanding RG solutions;
• Measuring the client’s LMS/site using various tools (GoogleAnalytics, AB testing etc.) to analyse the growth/fall of its main business metrics (to then suggest improvements);
• Converting potential customers/leads into clients;
• Leading pre-sales and supporting Delivery while estimation of the project/scope during the presale process and preparing necessary information before estimation sessions;
• Setting up and adjusting prices for products & services with the target profitability.

**Will be a plus:**
• Experience in planning, risk management and other practical experience in IT field

**We offer:**
• Remote work with a flexible working hours;
• Paid vacation: 20 days per year;
• Paid sick-leave: 15 days per year;
• Paternity leave;
• English courses;
• Compensation for educational and sport activities;
• Internal lectures and knowledge sharing.