Position: Business Analyst
Company: GlobalLogic
Experience required: 2y
English level: upper

Description:

Client Description
Our Client is a major provider of software and framework solutions for clinical trials for Pharma Companies. Many years of experience on the market and proprietary techniques and approaches allow building cutting-edge solutions, which mitigate the trial risks and increase the potential and the success of the study results.

The platform works with all kinds of legacy and electronic forms of data (eSource), provides tools to control the clinical outcome assessments (eCOA)

The team reports directly to Support Director from the customer side.

On a daily basis, we provide the following services:
- Troubleshooting production incidents
- Developing efficient solutions for resolving production issues
- Maintaining database integrity
- Correcting user input errors
- Adjusting and maintaining reports and system alerts
- Facilitating forms submission issues
- Improving CI/CD practices
- Developing helper tools for automating and facilitating support activities (manual work automation)

Requirements:

• Experience in writing, technical documentation, and support audience with the project related documentation.

• Fluent English (upper or Advanced)

• Technical background/education

•  Agile development experience

• Experience writing, proofreading, and editing.

• The ability to produce and organize content with a logical flow and per established templates.

• Team player

Preferences:

Relational databases

Responsibilities:

•  Perform documentation turnaround needed for development workflow: preparing documents and getting e-signatures
• Translate business requirements to technical software requirements