Position: Business Analyst
Company: Paymentop
Experience required: 2y
English level: upper

**Key tasks and role: **
**As a part of our team you facilitate successful business change initiatives and help to define business problems via in-depth investigation and gathering of technical and non-technical information.**


**The primary responsibilities:**
- Write use cases, user stories and documentation related to product features and functionality to describe the business processes;
- Conduct business analysis for variety of Fintech projects and initiatives; 
- Analyze the industry trends and market, make competitors/benchmark analysis;
- Collect and prioritize the product requirements from stakeholders and the focus group;
- Identify gaps in current products and processes and propose solutions for correction;
- Work with 3rd party developers integrating API and SDK products;
- Provide technical support to internal sales and ops units as well as partner engineering teams;
- Participate in troubleshooting, testing, launch and post go-live monitoring of integrated solutions;
- Compose and write technical documentation, integration manuals, guidelines and user manuals, training materials for the clients;
- Manage the internal user knowledge transfer and provide product demonstrations.

**Requirements & Skills **
- At least 2 years experience working as a BA/Product Manager;
- Work with B2B/B2C environment;
- Knowledge of requirements / business analysis and project management principles, practices, techniques, and tools;
- Understanding the basics of usability and UI/UX (Figma);
- Experience with SQL;
- Strong knowledge in Jira, Confluence, UML, Google tools, etc.;
- Basic knowledge of html css, javascript
- Experience in creating mockups / sketches of the user interfaces;
- Ability to communicate effectively with both technical and non-technical individuals;
- Understanding of Agile methodologies;
- A self-starter, motivated, innovative, and capable of quick learning/adapting;
- Strong analytical and problem-solving skills;
- Clarity, consistency, attention to detail, independence, responsibility, punctuality, communication skills, ability to resolve conflict situations;
- At least an Upper-intermediate level of English