Position: Project Manager/Senior Project Manager (DACH region)
Company: Softserve
Experience required: 3y
English level: upper

WE ARE
SoftServe is a digital authority that advises and provides services at the cutting-edge level of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy.

Our customers come from the DACH region, mostly large enterprise companies, requiring technology consulting and execution partners, so to help them digitize their business. In addition to common project management activities, the Project Manager will be responsible for the discovery of customers’ corporate culture, and business etiquette and further fluent navigation in this corporate environment, building close relationships with customer’s stakeholders and helping drive our customer’s business to success.

We are looking for an experienced project manager to join the DACH leadership team.

As a project manager, you’ll have full ownership of managing the project throughout the project lifecycle – from contractual agreements to acceptance.

YOU ARE
A professional showing the following experience

5 years of proven success in project management with a recorded track of successfully delivered projects
Working with enterprise clients, navigating internal politics, managing stakeholders’ interests, and expectations
Profound technical background
Understanding of traditional and agile project management methodologies
Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
Outstanding people management and conflict-resolving skills
Excellent management skills to interact with staff, colleagues, cross-functional teams, and third parties
Strategic thinking with the ability to transform strategy into actionable tasks
Willingness to travel up to 25% of working time
Readiness to work extended hours in situations, which requires fast processing, or appear to be force-majeure
Spoken German will be a big advantage
YOU WANT TO WORK WITH
A part of a pre-sale team to understand customer’s needs, match them with SoftServe capabilities, and come up with a competitive offer to the customer
Initiating the project, and staff project team
Leading project execution managing all project’s constraints, including costs, and budget
Responsibility for your team performance, and personal growth of every individual team member
Ensuring project acceptance by the customer, and proper project closure
Extending existing business with the customer by knowing the customer’s goals, and objectives, understanding business needs, discovering new opportunities, suggesting appropriate SoftServe services, etc.
Management of Team: starting from staffing, and proceeding with the workload, motivation, career development, compensation, and expectations management
Expectations management where the project manager balances the client’s needs and goals with the available resources and constraints
Communication management uses a range of tools and approaches to ensure effective and efficient 2-way communication is practiced
Stakeholder management through alignment of the different goals and needs between all levels of individuals or organizations, involved with the project
TOGETHER WE WILL
Define and apply the project management methodology according to the needs of a particular project
Establish consistent project management processes within the project
Create and maintain the project management documentation and revise it as appropriate
Manage the project-related day-to-day operational activities, provide project status reports to stakeholders, including high-level status reports from the perspective of the client, people, and business development
Implement and use the best-in-class delivery metrics to reach and maintain a high level of performance
Ensure the project-related metrics, such as NPS, ESAT, and the turnover rate, are at the target level
Ensure that the project’s financial forecasts are met with expenses managed according to the available budget
Coordinate and integrate business development activities across multiple organizational units and divisions at SoftServe