Position: Business Analyst
Company: Devcom
Experience required: 2y
English level: fluent

DevCom is looking for a Business Analyst

**Responsibilities:**
-  No coding, but be technically educated about CRM, databases, API
- The ability to learn new business logic and document it in business flows, documentation
- Implement business requirements in CRM or similar custom using out of the box features
- Work with developers if needed to implement integration as needed
- Create training material for what's built
- Train the users
- Become the main point of communication with product stakeholders in terms of requirements and product functionality
- Elicit, analyze and convert business problems into feature requirements
- Deliver a presentation on the implemented solution to the customer

**Required Skills:**
- Fluent English reading/writing/speaking skills (at least B2)
- Experience with creating product/feature roadmap
- Excellent analytical and communication skills
- Ability to classify and arrange data in the most convenient way
- Ability to explain complex concepts in simple words
- Solid theoretical and practical knowledge of BA methodology and tools (Story Map, Jira, Confluence)
- Experience with bug tracking, collaboration, and modeling tools
- Experience with requirement preparation for 3rd-party integrations
- Technical background: understanding of SDLC, Git flow, infrastructure, data storage (like SQL), and API communication principles

**Nice-to-have skills:**
- Expertise in fintech and e-commerce domains (or the goal to become an expert in one)

**Project Description:**
Country: Mexico
Business Field: e-commerce and financial field. An organization that supports the VAT refund process in Mexico

**What do we offer:**
Interesting work as part of the professional team;
21 working days - paid vacations;
10 paid sick leaves:
50% of Medical insurance compensation;
Sport compensation;
Opportunities for career and professional development;
English classes and other L&D activities like courses and certifications reimbursement;
Flexible working hours;
Recognition gifts and awards;
Employee referral program;
IT club membership.