Position: Senior/Lead Azure DevOps Engineer for Healthcare project (IRC189069)
Company: GlobalLogic
Experience required: 5y
English level: upper

Project Description:
For the past 20+ years our software and products have been deployed at leading healthcare organizations across the globe. Our work helps to save lives by ensuring that patient and provider information is accurate, clean, and shareable within complex IT environments. Our market leading technologies enable interoperability, reduce inefficiencies, provide confidence in data, and increase patient safety, all of which are key initiatives at any healthcare organization.

The IT Systems Engineer will be an integral part of our small, but growing team. In this role, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals.

Job Description:
- Bachelor’s Degree in Computer Science or related technical discipline or equivalent
- 5+ years of experience in an information technology function
- Experience working in a domain-controlled environment and making AD & Group Policy changes
- Experience setting up SSO apps using SAML configurations via Azure MyApps (preferably), Okta, OneLogin are some examples
- Solid experience with SAML SSO attributes and claims translation
- Extensive Azure skills
- Working knowledge of a range of diagnostic utilities
- Exceptional written and oral communication skills
- Ability to conduct research into hardware and software issues and products
- Ability to present ideas to both technical and non-technical audiences
- Highly self-motivated and directed
- Proven analytical and problem-solving abilities
- Experience working in a team-oriented, collaborative environment

Job Responsibilities:
- Manage and enroll devices into InTune Endpoint Device Management
- Assist in helping deploy Azure Virtual Desktop instances (prior experience not needed but willingness to learn)
- Assist in setting up Azure Storage Accounts and FSLogix Roaming profiles instances (prior experience not needed but willingness to learn)
- Knowledge setting up SSO apps within Azure MyApps or a similar tool like Okta
- Create, manage and domain join Azure Virtual Machines
- Review User Sign-In logs for troubleshooting purposes
- Review and Implement Conditional Access Policies
- Support End users with MacOS and Windows
- Manage and Support JAMF joined MacOS joined devices
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
- Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications
- Schedule and perform software and hardware improvements, upgrades, patches, reconfigurations and/or purchases
- Test fixes to ensure problem has been adequately resolved
- Perform post-resolution follow-ups to help requests
- Deploy workstations, printers and additional office machines in a mixed Windows/OSX environment
- Manage all end user software, including operating systems and productivity software as well as office network connectivity solutions
- Conduct program reviews to evaluate alternative plans, improve systems engineering processes, manage program technical - baseline, and perform system level tests to assure that subsystems and system performance is achieved in accordance with approved specifications
- Prepare technical documents which define, specify, and recommend system/subsystem characteristics
- Prepare management reports and conduct technical presentations for planning, implementation and corrective action using application of engineering principles
- Perform validation of systems, including development of criteria and procedures as well as analyze and/or evaluate results of major engineering systems
- Provide system/program engineering, technical support and technical training in support of our organization’s programs and initiatives, including but not limited to: acquisition, development, integration, sustainment, continued evolution, deployment and installation, and operational oversight