Position: Senior Support/Monitoring Engineer
Company: Luxoft
Experience required: 3y
English level: upper

Our Customer is one of the Silicon Valley most famous brands that is creating world class data storage products. The solution includes heavily loaded applications for Web, iOS, Android, Mac and Win.

The new system would bring user experience to the next level by introducing the best technologies of the Cloud age to hard drives and network drives owners. Data safety, integrity and cooperation with the companies like Google, Dropbox and Amazon is what drives our team.
Responsibilities:
- Lead root cause analysis and suggest resolutions to remediate cloud/infrastructure problems
- Build and maintain dashboards critical to the application and infrastructure stack
- Monitoring dashboards, analyzing problems, troubleshooting escalated incidents, documenting, coordinating, implementing solutions
- Ability to respond to alerts to triage and resolve issues quickly using documented procedures and policies
Mandatory Skills Description:
- 3+ years of solid experience as a support/monitoring engineer
- Strong knowledge on cloud environment and preferably AWS(Amazon Web Services)
- Strong understanding on different analytics platforms like Prometheus, Cloud Watch, Splunk, Sumologic, Logstash
- Knowledge of alert escalation procedures with tools like Pager Duty, Opsgenie
- Strong communication and inter personal skills
Nice-to-Have Skills:- Experience in scripting languages like Python, Bash preferred