Position: Senior Operations Manager (Audit and reconciliation)
Company: Brightfin
Experience required: 1y
English level: upper

Requirements:
- Experience in financial analysis
- Upper intermediate English to enable customer communication (written and verbal)
- Team management 2+ years
- Ability to structure and organize the workflow
- Ability to handle any customer interaction professionally and with a service-oriented attitude
- Reliable and precise work style, even under time-pressure
- Excel / PowerPoint skills
- Experience in software / hardware or telecom industry is a plus

Responsibilities:
- Workflow organization
- Use excellent time management and project management skills to successfully oversee and manage the projects from conception to completion
- Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports
- Provide top quality customer service to clients, vendors and internal teams
- Own and manage new processes, standards and tools
- Develop and own best practices, quality assurance methods, etc.