Position: Salesforce Program Manager
Company: NCube
Experience required: 5y
English level: upper

We are looking for Technical Program Manager to join our client’s team from the USA.

**Client **— HQ in the USA. Their products offer end-to-end consulting, , and technologies to help transform their Revenue lifecycle

**Project **— They provide high-quality, customizable, service offerings in the areas of: ∙ Software Product & Solutions ∙ IT & Business Consulting ∙ Enterprise Applications ∙ Mobile App Development Various other solutions across multiple industries s including Hi-Tech, Retail, Manufacturing, Public Sector (Government), , Education and Life Sciences

**Requirements:**
- At least 6 years of relevant experience
- Experience with Salesforce
- Experience with professional administration and project management tools (e.g. , Smartsheets)
- Strong skills on core office efficiency tools (e.g. GSuite, MS Office, Sharepoint, Atlassian )
- Experience in managing a team to ensure timely and accurate deliveries
- Ability to build positive and productive working relationships with customers for business growth
- Upper-Intermediate or stronger written and spoken English

**Responsibilities:**
- Build positive and productive working relationships with customers for business growth
- Analyze and troubleshoot delivery issues in a timely fashion
- Manage a delivery team to ensure timely and accurate customer deliveries.
- Understand the Domain/Functional aspects of the Project (CPQ and Deployment Models etc)
- Oversee daily activities of the delivery team and provide direction and guidance as needed
- Perform resource allocations and workload assignments according to delivery requirements
- Ensure that the team maintains a high level of competence and operational excellence.
- Evaluate the performance of team members and determine training needs
- Serve as primary contact for customer inquiries and concerns
- Analyze customer orders, set delivery priorities, and make schedule adjustments to meet timely delivery goals
- Develop process improvements to achieve cost effectiveness and time saving
- Make critical business decisions to meet customer expectations
- Develop scope and budget for delivery projects
- Report delivery status to customers and develop required delivery documentation

**We offer:**
- Direct cooperation with the customer and team
- Competitive salary with the regular review
- Flexible working schedule, fully remote work opportunities
- Taxes compensations, accountant assistance
- Vacation (up to 20 working days)
- Paid sick leaves (10 working days)
- Online English courses
- Teambuildings, corporate parties and company trips abroad
- Great working environment and team spirit