Position: Infrastructure Engineer
Company: Massive IT
Experience required: 2y
English level: intermediate

Massive IT is fast-growing high-tech Managed Service Provider with customers across the United States, Canada, Europe, South America, and Asia Pacific. We’re looking for smart people that thrive in a fast paced and technically challenging environment with a desire to learn new technologies, best practices, and solve problems. 

**Requirements **

As an Infrastructure Engineer, you will have the opportunity to help Massive IT continue to rapidly deploy and scale our platform and infrastructure. This exciting opportunity will be responsible for designing and implementing the core infrastructure underlying the entire Massive IT customer products and platform. You will have a huge influence on the continuous improvement of our infrastructure reliability and security while addressing the challenges of scale and engineering velocity. 

**Day to day activities**  

- Onboard customer infrastructure, systems, applications, and hardware including data migrations, security assessments, documentation, and all supporting activities 
- Provide Tier2 support to front line help desk personnel for adhoc and escalation support as needed for technical issues 
- You play a vital role in maturing our organization in continuous delivery and help with implementing the processes to ensure high availability and quality  
- Monitor and maintain customer infrastructure availability, stability, and security 
- Plan for the maintainability of the infrastructure and foresee weaknesses in current platform and technologies to address scale, growth, and security issues  
- Identify new technologies where appropriate to improve automation, growth, scale, and security 
- Document infrastructure setup and best practices for Tier1/2 personnel to improve efficiency 

**Experience **

- Hands-on SaaS delivery experience with Microsoft 365 (at least 3 years) 
- Hands-on IaaS/PaaS delivery experience with either AWS, Azure or GCP (at least 2 years) systems including incident response  
- Experience in automating build, test, package, release, and configuration management  
- Experience with cloud telephony systems, on-premises PBX experience a plus but not required 
- Good understanding of Windows Active Directory fundamentals and troubleshooting methods and tools 
- Good understanding of modern desktop management, troubleshooting methods and tools 
- Strong scripting skills (ability to write PowerShell and/or Batch scripts).  
- Experience defining and deploying monitoring, metrics, and logging systems  
- Recent hands-on experience creating and maintaining virtual deployments (Hyper-V/VMware)  
- Solid understanding of networking, security, firewalls 
- Hands-on experience in troubleshooting of DNS, DHCP, SMTP, HTTP, HTTPS protocols 
- Follow and keep current with industry best practices for deployment and security across all technology platforms 

**We offer **

- Flexible schedule and opportunities to work remotely (8 hours workday) 
- Attending professional conferences, summits, workshops, and seminars (70% of the cost offset by the company) 
- Possibility to influence the development of the project 
- Friendly professional team and warm atmosphere 
- The environment where you can implement your ideas 
- Paid 18 days of vacation and up to 10 sick leaves annually 
- Medical insurance, gym 
- Participation in educational activities and thematic conferences