Position: Lead CRM
Company: BGB GROUP LLC
Experience required: 3y
English level: upper

Requirements:

•‎ 2+ experience working with CRM Systems on customer side as CRM/ Retention/DTS Manager;
•‎ Experience working with emails / sms (AMO CRM distributors, GetResponce, Esputnik, Unisender, Expertsender, Emarsys);
•‎ Strong knowledge of all key metrics (DR / OR / CTR);
•‎ Experience with base segmentation and development of communications.

Will be a plus:

•‎ Experience working with EdTech, startups;
•‎ Upper Intermediate English;
•‎ Technical educational background.

Tasks:

•‎ Deliver professional technical consulting and support CRM;
•‎ Support in optimizing all campaigns for email, SMS, app pushes, and on-site targeting campaigns by testing subject lines, creative, copy, send time, etc;
•‎ Analyze results of campaigns on a daily basis, create weekly and monthly reporting with insights and recommendations for optimizations;
•‎ Mentor and row expertize of team members;
•‎ Develop mediaplans of CRM channels.


•‎ Paid vacations and sick leaves;
•‎ Official employment