Position: CRM HubSpot Consultant
Company: thePerson
Experience required: 3y
English level: fluent

Role and Responsibilities:

Serve as primary owner of HubSpot Marketing CRM administering user setup and design/configuration, customizing objects, profiles and roles, workflows, fields, formulas, record types, page layouts and validation rule.
Recommend and implement best-practice CRM processes, architectures, and integrations that optimize adoption, usability, and content workflows.
Monitor systems and respond swiftly to problems, outages, or other usability issues.
Regularly review settings related to each system and resolve system errors.
Be the first point of contact for internal users, providing technical guidance and support.

Education, Experience and Skills:

3 years of HubSpot Marketing admin experience, implementation and process improvement
Strong competency with HubSpot automation, including building flows, process builders, and workflow rules
Demonstrated ability to meet deadlines and handle and prioritize simultaneous requests
This is how you will help Webs and our customers:
You transform the commercial processes (such as marketing, sales and customer service) at the customer and translate these to the HubSpot CRM and its Hubs.
You take the commercial teams along with the unlimited possibilities of Hubspot and its ecosystem: a lot of impact and less administration.
You take others along in your vision about the use of the HubSpot CRM and the surrounding technological landscape: from product centric to user centric and customer centric.
You are responsible for the customer, the project, achieving the objectives and your own targets.

These are your main duties and responsibilities:

You define and analyze business processes (marketing, sales & customer service) and map their impact on the organization.
You lead process design and improvement workshops. You do this together with the customer.
In addition, you take control in all phases of the project. During the development, configuration, implementation and testing phase.
You advise on the implementation of improvement actions.
You ensure that the end users are trained by your team and you provide aftercare.
You further shape knowledge leadership in the field of CRM, both internally and externally.
You connect the right colleagues and external parties with whom you carry out the implementation.

Your hard skills:

Preferably you have already gained experience in the CRM field, for example with a solution such as Salesforce, Microsoft or other similar tools.
You understand that people, process & technology are closely intertwined and your business insights and experiences are also based on this.
You have excellent project, stakeholder and account management skills.
You master English verbally and in writing.