Position: Senior L2 Engineer / Team Lead
Company: SMTP
Experience required: 3y
English level: intermediate

**Requirements:**
• Experience in a technical support / incident management role 
• Deep understanding of industry standard Incident Management processes 
• Hands on experience with Agile and Kanban methodologies
• Ability to follow and create documentation, processes and procedures 
• Strong problem solving skills 
• Confident spoken and written English language
* Leadership skills for team mentoring and motivation
* Experience in team performance assessment and reporting 

**Qualifications/Experience:**
• Strong expertise (4+ years) in administration and engineering of Linux OS (Ubuntu, CentOS, AWS Linux)
• Experience with LXC, Docker virtualization
• Proficiency in Bash (2+ years of recent experience)
• Experience in database administration (pgSQL, Redis, Mongodb)
• Experience (2+ years) in Ansible CM, or similar

**Would be a plus:**
• Experience with AWS EC2 and Route 53
• 2+ years of experience as team leader

**Responsibilities:**
• Be a primary point of contact for coordination with Customer Support and DevOperation teams
• Build and support Monitoring Systems around the product, as well as highly available and scalable services
• Architect and implement increasingly better High Availability, Disaster Recovery and Business Continuity (Backup) solutions
* Manage a team of 4 engineers, providing guidance and mentorship, technical leadership, and 
* Ensuring the timely pickup and response to incidents from assigned teams
* Participation in resource management and efficiency strategy
* Provide technical leadership development and recruitment inside the organization