Position: Lead UI/UX Designer
Company: SoftServe
Experience required: 3y
English level: upper

WE ARE
SoftServe Design is the 'best in breed' team of experts that focus on research, strategy, and product/service design, rising to the most complicated challenges of our customers all over the world. We are the home for all designers across SoftServe as a "Center of Excellence" for design talent, operations, processes, and tools.

We are a global team of 140+ design thinkers and makers who care about designing the right way. As a part of the Global Design Office team, you will get a chance to be a part of it!

Our clients are global and so we are. We expect that you are completely fluent in working with distributed teams. When safe to do so, it is expected that you are willing and able to travel to client locations, domestic and international, for engagements and discoveries, as well as for our annual summer design conference.

YOU ARE

Possessing at least 5 years of relevant experience
Showing a design portfolio of at least 3-5 strong projects
Confident in driving design projects and showing expert level in Design Strategy & Planning, UX Research, Interaction Design, Visual Design, Design Development & Support, Usability Testing, Design Audit, Prototyping and Design Team Management
Able to communicate design decisions and rationale with clarity and authority
Experienced in the process of design strategy elaboration using different design methods (Design Thinking, Service Blueprint, Design Sprint, etc.)
Proficient in developing Interaction Model and defining fundamental principles as a long-term solution that covers current and future needs
Strong in visual design development processes and able to creatively communicate results through a story, vision, design process, or methodology
Successful in developing a sense of commitment in others and establish clear responsibilities
Able to organize a complex workload while keeping a focus on the high-priority tasks to achieve the expected results
Good at decision-making and acting effectively even with limited information available
Capable of seeing all angles and perspectives of a problem or issue to develop the best possible solutions
Successful at managing critical issues and take the lead in resolving them
Showing practice in facilitating group conversations to clarify issues and reach an agreement or establish a direction
Able to handle challenges and criticism in a way that is constructive and growth-oriented
Practiced working in Agile environments and methods
Experienced as a team player in previous position(s)
Self-motivated designer with an analytical mindset and ability to make logical decisions
Having critical thinking and constructive critique to make better decisions
Readiness for business trips in a post-quarantine era (up to 50% of working time)
A strong communicator with analytical and interpersonal skills
Demonstrating Upper-Intermediate Strong English level

YOU WANT TO WORK WITH

Leading the process of design development with a team and stakeholders on different project stages; being responsible for design planning and implementation in general
Facilitating design workshops with stakeholders onsite or remotely; preparing and presenting outcomes
Leading the creative side of pitch projects and support the business development team with creative input, client meetings, presentations, and proposal writings
Serving as a leading example of SoftServe’s Experience Design through client work, public speaking, and community involvement as a subject matter expert
Leading project discovery design activities (preparation, execution, reporting)
Defining 'as-is' user experience state using market & competitor analysis techniques, including observational studies, customer interviews, and other forms of research
Leading design audit processes using different methods (usability audit, heuristic evaluation, analytics, visual brand audit); consulting teams/projects/clients about the optimal approach
Consulting teams/projects/clients about modern UX Research techniques; organizing the overall process
Effectively presenting and communicating research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
Conducting conceptual thinking with the ability to translate research key-findings into visually stimulating and engaging results
Leading the process of developing Design System
Organizing and structuring the project to integrate prototyping as a part of the implementation pipeline
Participating as a contributor to interdisciplinary teams that include other designers, project management, business, and strategists
Leading the creative side of project pitch and support the business development teams with creative input, client meetings, presentations, and proposal materials
Developing knowledge libraries such as Best Practices, training, and templates for internal company use

TOGETHER WE WILL

Work side by side with a world-class, globally distributed team of 140+ designers
Get exceptional professional development on innovation projects
Propose and implement your own ideas and solutions
Be a part of our Global Design Team and its global community
Participate in different internal events, workshops, knowledge sessions