Position: Account Мanager
Company: HEADWAY.GLOBAL
Experience required: 2y
English level: intermediate

According to your preferences, you will be working in one of the Ukrainian cities, Kiev or Odessa. 

We are a product IT-company designing our own product from the main business. We are experts in the field we’ve been working in for more than six years! We choose our candidates very thoroughly so that you will be surrounded by strong, intelligent and creative professionals. Your opinion and decisions will be of real value to the company. If challenges, difficult tasks and career growth opportunities are what you are looking for, learn more about our vacancy and send us your CV! We are looking for a person who wants to become better every day and constantly grow as a professional.

We expect that you have the following knowledge and skills:

at least two years of experience in the field of payments / processing;
you know the processes of internet acquiring;
know how to open and maintain merchant accounts in banks and payment providers;
know how to document and process payments through a bank or payment system;
understand the principles of taxation of international payments;
know how to analyze and find optimal solutions based on the analysis results;
you understand payment systems and methods of payment by cards and are familiar with the rules of Visa and MC;
have experience in integrating new payment methods depending on the country;
know how to assess the situations from a risk perspective;
English Upper Intermediate level;
know how to maintain long-term relationships with partners and solve routine issues in close communication.

Your responsibilities will include:

search for payment providers, analyze the most important details when choosing them (commission size, fault tolerance, rolling reserve, etc.,);
open payment systems and processings;
prepare the necessary documents for opening;
prepare and send applications for opening;
completely accompany the onboarding procedure;
manage customer payments errors, investigate the reasons for refusals, analyze and propose solutions to reduce the percentage of refusals;
answer questions from banks and prepare primary documentation to correspond with compliance requirements;
create payment orders;
fill in the details;
prepare justifications for payments.

Would be an advantage:

being familiar with the PCI DSS standard and experience in implementation;
experience in making payments SWIFT, SEPA, between various electronic wallets (PayPal, Paxum, etc.);

We offer:

The salary is paid twice a month;
The salary above the market offer with career growth opportunities;
If necessary, we will help you to relocate either to Kiev or Odessa;   
During the quarantine period, 97% of employees started earning even a higher salary;
Working schedule 10:00 - 19:00;
Convenient location: 5 minutes from Palats Ukraina subway station;
There are orthopedic chairs in our office, and every employee is free to choose the equipment they need to ensure the best result as soon as possible;
There is always fragrant coffee, tea, and fresh fruit in the office;
On some Fridays the company pays for all the employees’ dinner;
People surrounding you define your life level. Due to the quality stages of an interview, we choose the best from the best. You will be working with true professionals in their field;
Who works hard, has a cool rest! - Breathtaking team building events for our employees, just like in the best American movies;
We hear our employees, which means that we consider both our clients’ and employees’ satisfaction level and reach a compromise in any situation.