Position: Junior support engineer (night shift)
Company: Zoolatech
Experience required: no_exp
English level: intermediate

RESPONSIBILITIES
Monitor critical business systems from 1am to 9am (Sun - Thu or Tue - Sat, 40h/week)
Facilitate work on incidents
Respond to support requests from internal users
When everything works as expected, learn technology or work on self-driven initiatives =)

WE REQUIRE
Good English to communicate directly with customers, great communication;
Positive mindset, high level of responsibility;
Technical education;
Understanding of large scale system architecture, automation, integration, and processes;
Highly desirable:

Experience with Linux/Unix systems administration (monitoring, troubleshooting, performance tuning, preventative maintenance, and capacity planning);
Experience with configuration management, source control, and containerization tools;
Experience with Cloud-based infrastructure and automation;
Experience with at least one scripting language (e.g. Bash, Python, Ruby, Go)
Experience with site/infrastructure monitoring systems (like AWS Cloudwatch, Datadog);
Understanding of Networking (TCP/IP, routing, network topologies, and hardware, SDN, etc);