Position: Senior Program Manager
Company: Customertimes
Experience required: 3y
English level: upper

Job Responsibilities:

Setup, initiate and maintain all project implementation processes and procedures to ensure their efficiency
Provide proactive communication with all key stakeholders, project team, vendors, etc.
Setup, track and report required project metrics to ensure compliance with existing project goals, deliverables and timeline
Planning, motivation and management of the corresponding project team
Identification and tracking of all existing project issues and impediments.
Creation and implementation of required action items to resolve them and keep the project within agreed time and resources constraints
Provide all required reports
Resource and budget planning
People management
Risks negotiation
Processes implementation
Timelines
Communications
Project metrics
Team motivation
Project reporting
Requirements:

5+ years of experience in Project Management
Proven track of management team of 30+ FTE
Experience in performing resource management for Outsourcing organization
Proactive approach to job execution
Excellent communicator in written and verbal form
Extremely versatile, dedicated to efficient productivity
Experience planning and leading strategic initiatives

Working conditions:
Annual compensation package reviews
20 days of paid vacation, 15 paid days of sick leave with a doctor’s note, and 5 working days of paid sick leave without a doctor’s note
Medical insurance coverage for employees, plus an option for family insurance coverage at a corporate rate
Certification coverage & support for participation in specialized events (webinars, conferences, trainings, etc.)
Flexible work environments, including in-office, remote, or hybrid, based on employee preference.