Position: L&D Manager
Company: Epam
Experience required: 3y
English level: upper

Responsibilities

Operational - approval of learning and grow operations (courses, certifications, level up decisions)

Learning demand collection within production pool and transfer to Skill Advisory service, based on service, people feedback and defined cadence.

Learning and grow efficiency measurement, NPS, learn strategy ownership

Planning, launch and ownership of program-wide learning programs (TI certification, Cloud certifications and retraining,..)

Level-up process ownership: evaluation of readiness, nomination and planning of production pool people level-up, processing nominations from Skill Advisory and Delivery services, packaging and processing of assessment procedures, delivering feedback, level-up decision ownership.

Identifying and owning operational support of HiPo and Fasttrack pool with integration to SA service: sourcing and identifying key/HiPo people and area/directions of pool development, special care program design and ownership with delivery od special demand to SA.

NPS: measurement of people engagement into growth and learning, their satisfaction level by growing approaches and processes, skill advisory capacity and service quality evaluation and plannings, feedback flow support and adjustment. NPS analysis and improvements actions planning/ownership.