Position: Junior Support Engineer
Company: Avenga
Experience required: no_exp
English level: intermediate

Avenga is happy to invite a Junior Support Engineer to join our team. You will maintain, upgrade and manage our software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

**Requirements: **
-1+ year experience in a similar position;
-Confident in Windows 10, Ubuntu, MacOS;
-Good understanding of basic network protocols and services;
-Experience with Active Directory and Office/Microsoft 365;
-Knowledge of Google Workspace;
-Good at monitoring tools: Zabbix, PRTG, Splunk, etc.;
-Competent in Jira / Confluence;
-English – Intermediate or higher.

**Responsibilities:**
-Setup end-user corporate automated workplace;
-Install and configure standard corporate software on end-user workstations;
-Maintain end-user corporate hardware;
-Facilitate resolution of end-user corporate hardware and software issues and incidents;
-Adopt best practices of end-user data and environment maintenance in accordance with ISO27001 recommendations;
-Perform regular office IT hardware and software inventory checks;
-Fulfill the requirements of Information Security Management System Policies;
-Participate in the relevant projects according to corporate IT strategy.

**Your benefits:**
-Our employees get regular performance and salary reviews;
-We offer an attractive social and benefits package;
-Everyone at Avenga is subject to professional growth via our mentorship program;
-The company provides extended training and certification opportunities;
-We foster professional freedom by offering free-of-charge English courses from A1 to C2;
-We stay up to date with the industry by embarking on tech talks, webinars, conferences, and hackathons;
-Avenga cares for its employees well-being by providing well-rounded health insurance coverage and fitness compensation programs;
-Our employees’ families are no less important, as we offer maternity aid and financial support for a number of family reasons, including marriage and childbirth;
-The company fosters a sense of professional belonging and an environment of togetherness: we achieve things together and celebrate our milestones.