Position: VoIP Engineer
Company: UNIT. Recruitment
Experience required: 2y
English level: intermediate

We provide services to established US companies in the form of cutting-edge R&D to create Voice Analytics software solutions that are used worldwide to detect a broad range of fraudulent activities in near real-time.

The solutions we develop on behalf of our clients are used by leading global corporations to identify, assess and reduce fraudulent transactions for a variety of financial and safety applications. Our engineering and technical activities involve deep research pertaining to the application of voice solutions, as well as developing and recommending technical strategies on how to optimally apply various voice analytics solutions. We also have expertise in developing voice-related Artificial Intelligence solutions, telephony solutions, and the use of Cloud services to meet our clients’ worldwide requirements. Additionally, we offer technical evaluation and support services related to voice analytics.
 
Required skills:
- Intermediate or higher English level;
- Good skills in Windows administration (restarting services, reading logs, checking for open ports, etc.)
- Good skills in Linux administration (RHEL\CentOS. Partitioning, reading log files, restarting services, managing file permissions etc.)
- Shell scripting;
- Good knowledge of Asterisk (Installation, configuration, dial plan scripting, SIP trunk registration, organize outgoing calls, be able to connect to TTS and STT online services)
- Good network administration knowledge: firewalls, TCP/IP, ssh, VoIP, etc.
- Good knowledge of Zabbix system, WireShark system log analysis
- Practical SQL installation, administration, DB structure reorganization, queries, redundancy;
- Have a good knowledge of JIRA;
- Teamwork and leadership skills;
 
Responsibilities:
- Directly assist the Team Manager in managing technical aspects of “back-end” operations, to include identifying and prioritizing any technical or operational issues to ensure that the system is available worldwide 24/7;
- Ensure the worldwide network is operating as required for mission accomplishment. Quickly identify and resolve any technical issues that impact on mission accomplishment;
- Based upon current and emerging mission requirements, coordinate with the Chief Engineer and Systems Administrator to ensure the network is correctly configured for mission accomplishment;
- Advise and assist the Chief Engineer and System Administrator about network and telecommunications related matters that impact on the effectiveness of the system;
- Ensure the Quality Control Section processes the results of the interviews correctly;
- Assist with supporting/optimizing Asterisk scripts, SIP phones, server registrations;
- Log analysis of the audio stream quality;
- Prepare reports for the team manager and top management;
- Manage new/existing phone numbers registered in the US and assign them to required servers;
- Working with the bug tracking system (Jira);
 
 
What we offer:
- Competitive salary (based on professional skills and knowledge);
- Pleasant working environment;
- Office location near “Arsenalna” metro station;
- Professional and career growth, specialized trainings;
- Paid 20-days’ vacation and sick leave;
- Yearly bonus;
- Medical Insurance;
- Accountant help for PE account creating/managing;
- Paid English and professional development courses;
- Relocation support;
- Direct contract with an American company, with the potential to receive stock options;
- Unique and challenging projects related to our products;