Position: A fast-growing product company is looking for a Support L2 Engineer
Company: ITExpert
Experience required: 1y
English level: upper

A fast-growing product company is looking for a Support L2 Engineer to work remotely.

This is an Austrian fast-growing product company developing neobank products for the Polish and Romanian markets, part of the global team.
During the next few years will be added 3 new EU countries.

Their projects include design, delivery and post-delivery activities of next-gen digital banking platforms.

✅ The specialist will work with tickets from backend engineers from Europe, understand the architecture of card and support processes, find and eliminate errors, work with monitoring and logs.
✅ Team: 4 Support Engineer and 1 Lead
✅ We offer: medical insurance, vacation and sick leave, accountant services.

✅Requirements: experience in L2 Support, experience in payment technologies, experience in supporting users of mobile applications.
✅Experience is desirable: SQL and log analysis.