Position: Salesforce Business Analyst Lead
Company: Forte Group
Experience required: 5y
English level: fluent

As a Salesforce Business Analyst, you will work alongside engineering teams to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skillset.

Key roles and responsibilities include:
- Build and lead internal BA community with strong knowledge-sharing practice
- Establish efficient and repeatable BA practices that will become a part of SDLC
- Support BAs in their personal development 
- Make well-justified decisions regarding hiring, promotion, and firing for BAs
- Build a good relationship with other engineering departments and PMO in a collaborative manner
- Manage business-related issues and action item resolution
- Creating and keeping up to date product backlog (creating user stories and acceptance criteria from the product vision and epics)
- Map specifications and wireframes to illustrate UX/UI interactions.
- Working closely with the engineering team and ensuring that user stories are implemented in line with the product vision and timelines.
- Provide platform-based recommendations for site enhancements.
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training

Requirements:
- 2 years of leadership experience 
- Experience in SDLC refining 
- Experience in building internal processes 
- Experience in people management
- Deep understanding of the business domain
- 4 years of experience as a business analyst in the Agile environment, defining business requirements and creating user stories, in more than one company.
- Demonstrable ability to translate business needs into solution requirements and define those in a written format that allows engineering teams to align behind the product vision.
- Documents specification/wireframe.
- Non-functional requirements development.
- Knowledge and experience in software development planning techniques, including Scrum
- Experience in Change management.
- Experience BA risk management.
- Understand all standard tools and methodologies concerning Business Analysis including processes, artifacts, and tools
- Strong analytical skills
- English Upper-Intermediate level for both writing and verbal skills.
- Experience using Salesforce or similar CRM Products to develop client or business solutions
- Proven ability to leverage analytical and problem-solving skills in a fast-paced environment
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Demonstrates flexibility and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional skill sets
Bachelor’s degree completed

Beneficial Experience and Skills:
- Experience leveraging and configuring AppExchange products to develop a solution
- Experience in a Salesforce implementation through the full Software Development Lifecycle 
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community) will be a plus