Position: CRM Business Analyst
Company: Brightech
Experience required: 3y
English level: upper

**Benefits of working with us:**

- Opportunity to work and develop in a team of leading industry experts, exchange 'Best practices' and improve, as well as get a growth perspective within the company;
- The opportunity to attend specialized courses to improve their skills at the expense of the company, English classes in the office;
- Official contract with an American company, income linked to the exchange rate of $;
- High-tech equipment;
- Work in a comfortable office in Kyiv.
- Paid sick days and vacation.

**Skills you’ll need to have:**

- At least 1 year experience as a CRM Implementation Specialist / Business Analyst;
- Experience with Bitrix24 CRM;
- Experience with Hubspot CRM would be an advantage;
- Experience with logistics companies would be an advantage;
- Experience in Western markets will be an advantage;
- English B2/C1 or higher is a must.

**What you’ll do:**

- Collection and analysis of needs, preparation and approval of conditions, terms of reference, setting tasks for implementation;
- Description of existing and new business processes;
- Refinement of existing CRM, development of new solutions;
- Interaction with stakeholders in the process of selecting, developing, testing and implementing CRM solutions;
- Maintenance of design and technical documentation;
- Technological testing of functionality and integrations;
- Preparation of instructions for end users;
- Training and adjustment of team work with CRM;
- Work, identifying problems, correcting errors with data.

**Send your CV, we will be glad to see you in our team!**