Position: Lead SysOps Engineer
Company: TEAM International
Experience required: 3y
English level: intermediate

Description
Our client is a leading provider of customer relationship management (CRM), applicant tracking system (ATS) and operations software for the staffing industry.

Responsibilities:
Management:
• Take ownership of customer’s IT infrastructure both in MS Azure and VMWare vSphere, resource migrations
• Maintain and improve existing security process and procedures, help customer with resolving security questions and issues, preparing for annual security audits
• Control Team’s following to standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Review issue tickets and reports regarding problems
• Put in order existing and create new documents of technical knowledge in the form of notes and manuals
• Standardize and documenting of infrastructure environment procedures and processes
• Documenting troubleshooting and problem resolution steps
• Contribute to planning efforts for disaster recovery, capacity expansion, and system upgrading
• Mentoring of junior level engineers

Technical:
• Organize, manage, implement, and maintain efficient and effective automated systems to ensure the reliability and integrity of the computer infrastructure
• Evaluate and develop improvements in operations, procedures, policies, and methods
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues including SSO, REST API integrations, etc
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Refer to internal knowledge database or external resources to provide accurate tech solutions
• Learning about client infrastructure updates/upgrades and planed or implemented new technologies

Requirements:
• Experience as System Operations engineer
• Hands-on experience with monitoring systems such as Microsoft SCOM, Nagios, Zabbix, Icinga2 or Datadog
• Hands-on experience with VMware vSphere and ESXi’s configuring and monitoring
• Demonstrated experience with operations of Active Directory Services, DNS, IIS, and Windows Server 2012/2016/2019 operating systems
•Knowledge and Experience in one or more of the following Azure tools: Azure Monitoring, Azure Alerts, Azure Security Center, Azure Site Recovery
• Hands-on experience with an APM system such as MS System Center 
• Operations/Configurations Manager (SCOM/SCCM), Dynatrace
• Strong Windows skills (Servers, Storage & Network)
• Additional Linux/Unix skills are a plus
• Hands-on experience with Mission Critical Datacenter Systems & Database environment administration tasks
• PowerShell

Benefits:
• Competitive salary based on your experience level
• Free English classes
• 23+ working days of 100% paid vacation and sick days
• Sports reimbursement program
• Medical insurance health plan
• Massage sessions
• Leisure activities in the office: billiards, gym, X-box, table tennis, table soccer etc.
• Bike parking zone
• Lounge parties every month
• Modern and comfortable office facilities near the city-center.