Position: Helpdesk / MS 365 Support Engineer
Company: Avenga
Experience required: 1y
English level: intermediate

**Requirements:**
- 1+ year of experience in a similar position
- Experience with administration of Office 365 services
- Knowledge and experience working with Windows 10, Linux (Ubuntu), macOS
- Basic understanding of network protocols and services
- Experience with Google Workspace, Slack, Active Directory, monitoring tools (Zabbix, PRTG), Jira, SharePoint, Azure
- Intermediate level of English

**Responsibilities:**
- Setup user workspace
- Install standard software on user's computers
- Assemble computers
- Maintain issues in ticketing system with user's computers and provided hardware
- Administer user accounts in accordance with ISO27001 recommendations
- Perform regular office IT equipment check
- Resolve users' IT requests
- Fulfill the requirements of Information Security Management System Policies