Position: CloudOps Administrator - relocation to Poland
Company: Luxoft
Experience required: 2y
English level: upper

Responsibilities:
• Developing and proposing CI/CD improvements.
• Proposing AWS enhancements into current infrastructure as code
• Troubleshooting complex deployment issues on a multi-tier cloud enterprise solution.
• Help projects to adopt cloud technologies, supporting them in defining requirements, building prototypes, proof of concept environments
• Proactively automate infrastructure and services to enable a small team to deliver value to a global enterprise.
• Working with on shore and offshore vendors
• Communicating system changes - scheduled downtimes, system updates, etc. - both internally and externally
• Work directly with customers, operations and engineering to research, troubleshoot, and resolve performance issues in a timely manner.
• Clearly and succinctly document communications with customers within our case management system.
• Ensure customer satisfaction through outstanding customer service and high quality technical responses.
• Effectively prioritize and escalate customer issues as required.
• Provide input on automation, and a systematic approach to configuration, deployment and infrastructure maintenance and recovery as well as continuing to improve the performance and reliability of the network and the overall service.
• Help define technical solutions to meet business needs through Agile process.
• Foster high-performance, collaborative technical work resulting in high-quality output.
• Gather and analyse data to aide in informed decision-making while providing detailed, realistic estimates.
• Interact skilfully with business stakeholders and third-party technical organizations.
• Work closely with architecture and security teams to deliver security by design for our client's wider IT teams
• Document & present DevOps practices to internal team and wider teams to promote Cloud DevOps.
Mandatory Skills Description:
• 2+ years hands on experience of mentoring and leading infrastructure teams
• 4+ years experience in Cloud engineering or similar role
• Willingness to take ownership and ability to show strong personal commitment for the department and the team goals; must be comfortable with being considered a reliable and proactive influential team member who is not afraid to take on responsibility in the team.
• As a technical leader, this person is expected to drive technical excellence at every level while leading the team to identify and address technical risks early through rigorous design reviews.
• Engage and influence senior client stakeholders on technical strategy and delivery
• Expert experience in AWS administration and troubleshooting for two (2) or more of the following:
DevOps/Deployment
Orchestration Management
Configuration Management
Continuous Integration technology (e.g. Kubernetes, Docker, Jenkins, Ansible Chef, Puppet, or related tools).
• Experience with System Administration with Linux (CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange)
• Expert experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
• Experience with agile SDLC methodologies & software continuous integration
• Good Hands-on experience leading the architecture design, development & deployment of enterprise software at scale
• Be service focused ensuring all applications achieve SLAs and production deployments are to the highest standards meeting customer requirements.
• Customer facing experience is essential.
• Experience in investigating and responding to tickets regarding health and security of the system, assigning priority, and coordinating with application teams to ensure that company Service Level Agreements are met.
• Ability to automate repeatable tasks via scripting using tools such as Ansible, Bash, and PowerShell
• Strong problem identification and problem-solving skills
• Good verbal & written communication skills and demonstrated ability to collaborate across teams and organizations
• Proven track record in meeting deadlines
• Proactive and can work independently or as part of a team.
Nice-to-Have Skills:Fenergo