Position: HR Operations Director
Company: gb.solutions
Experience required: 5y
English level: upper

An HR operations manager oversees the HR operations, ensures smooth procedures, and supervises the HR department’s day-to-day administrative tasks. The tasks include checking the budget, implementing new HR policies, improving employee relations, overseeing recruiting, and more. In short, the HR operations manager maintains the entire internal HR operations.

**Job Responsibilities:**
- Accountable for managing and overseeing all HR processes for assigned business units to include the escalation of HR delivery opportunities related to employee investigations, policy compliance, and employee relations identified by HRBP and/or HR shared services.
- Collaborates with business leaders and other HR, Employee Relations, and Asset Protection teams to optimize the delivery of meaningful, cost-effective HR products, services, and solutions in a timely manner.
- Drive continuous improvement and service delivery excellence throughout the business unit or site’s HR functions by identifying and adopting best practices, maintaining a proactive sense of the business’ needs, and analyzing competitors’ activities within the business sector.
- Participates in workforce planning for supported businesses within the market and provides supporting justification during the roll-up process.
- Monitor And Review Departmental Budgets
- Supervise the Recruitment and Employer Brand activities
- Monitors and proactively reacts to overall HR metrics, trends, and performance for an assigned business unit or site(s), in consultation and collaboration with other HR team members and business leaders.
- Utilizes appropriate metrics to ascertain program and HR service delivery compliance and the early recognition of deployable best practice modifications.

**Basic Qualifications:**
- At least 3 years’ experience of direct leadership and/or cross-functional team leadership
- Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
- Experience evaluating information to determine compliance with standards, laws, and regulations.
- Experience delivering presentations to various audience levels within an organization.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.