Position: Customer Success Manager
Company: Terrasoft
Experience required: 2y
English level: fluent

**Required skills and qualifications:**

1) 2+ years of experience working with customers or partners globally
2) Experience in customizing corporate software
3) Problem-solving mindset, experience in managing complicated situations including working with objections Negotiation skills
4) Experience in conducting training and presentations in English and Spanish.
5) English C+
6) Spanish C+

**Will be an advantage:**

- Experience in customizing CRM, BPM, ERP systems
- Project Management skills

**Your impact:**

1. Building trusted relationships with all partners and key customers
2. High-quality partner and customer portfolio management
3. Assistance in project evaluation, as well as in the technical brief and analytics preparation
4. Partner support during system implementation, organization of technical consultations
5. Conduct regular health check meetings to discuss customer satisfaction level, process the feedback
6. 100% renewal of all Creatio subscriptions upon their expiration
7. Advising customers and partners about new Creatio features and product backlog
 
**Benefits to expect from us:**

1) The opportunity to work in a world-leading software company
2) A competitive salary that will help you to focus on your professional development
3) Professional growth: each employee gets an individual development plan regarding his needs and ambitions
4) Participation in local conferences
5) Medical insurance, corporate doctor visits, gym, and corporate sport activities
6) 20 paid days of yearly vacation
7) Parties, team buildings, contests, and more