Position: Delivery Manager
Company: Conscensia
Experience required: 3y
English level: fluent

Each Delivery Manager is in charge of each their client portfolio including after-sales. The Delivery Manager should work as a trustworthy mediator managing the client/company relationship through the full client life cycle in Conscensia. 

Responsibility:
To ensure that we give our clients a best of bread sourcing experience
Analyzing the client company in terms of strengths and weaknesses in relation to a sourcing setup and plan accordingly
Support implementation of the right processes for the client to have a maximum output of the sourcing relationship with CSIA
Support the integration of the CSIA client team into the client’s organization
Report on predefined KPIs
Actively look for opportunities for improvements of how we cooperate with our clients
Support a high level of knowledge sharing within CSIA
Actively look for sales opportunities

Competences:
Professional competencies – must have
Experience with distributed team management
5+ y of experience in commercial software industry
2+ y of experience in leadership positions
Experience with multiple stakeholder management
Good experience and understanding of different SDLC processes

Professional competencies – nice to have
Developer or QA background
External certificates such as PMI, Scrum Master

Personal competences:
Customer oriented
Excellent problem solving, judgment and decision making skills
Result orientation, and pro-activeness are expected
Excellent communication skills (oral and written English)
Good coaching skills
Good ability to multi-tasking
 
At Conscensia we offer:
Talented colleagues and an informal, friendly work environment
Team building and social events
Short Fridays, till 15:00
20 working days of paid vacation over the year
Medical insurance at the company cost
Relocation package for those who are coming from other cities.