Position: Technical Project Manager
Company: Mobilunity
Experience required: 3y
English level: intermediate

Our Сlient is a recognized eCommerce Agency that has excelled in web design, development, and digital marketing since 2012. The company has produced over 300 custom websites for eCommerce businesses worldwide and is an elite partner of BigCommerce and Shopify Plus.
Our Customer is looking for a Technical Project Manager with agency experience to work on the ongoing projects for the most valued clients and manage those accounts on a day-to-day basis. The right candidate will facilitate, track, and will be accountable for all aspects of a project’s execution and delivery. This includes custom design, development, platform & data migration. You would become the main point of contact for the clients, being the knowledge keeper and promoter for the client’s business, as well as their overall experience.

**A newcomer is expected to be ready to work non-standard working hours – 6:30 am – 3 pm EST (in between 1:30 pm – 10 pm Ukrainian summertime) to be in line with the US Team.**

**MAIN OBJECTIVES**:
🔥Proactively manage client communications and expectations to ensure client satisfaction in partnership with internal design & development teams
🔥Plan for, allocate and manage resources–both internally
🔥Focus on continuous improvement, spotting opportunities for more effective ways of working, and recommending solutions, both internally and to clients
🔥Provide the development and business development team with support and guidance on project-specific processes, procedures, tools, training, and techniques
🔥Be the technical point of contact for the project, responsible for providing day-to-day technical communication and project status updates to clients
🔥Collaborate with internal teams and clients to creatively solve problems and brainstorm solutions, assign the work and make sure deliverables are met
🔥Act as the day-to-day contact between the company and assigned accounts to identify, communicate, and make the necessary changes to correct issues, address needs
🔥Work with assigned accounts on strategic operational needs, including but not limited to, reporting, educating, and training to increase relationship
🔥Identify deviations between project scope and desired deliverables, initiating change requests as needed
🔥Assign tasks/projects to proper teams
🔥Ensure all client deliverables are met
🔥Set up meetings with clients, relaying all important information to the appropriate teams
🔥Monitor the ongoing status of projects and communicate with clients to keep up to date
🔥Deliver on-time, on-scope, and on-budget projects to clients

**MUST-HAVE QUALIFICATIONS**:
🔥3+ years of Project Management experience
🔥Hands-on e-commerce and previous engagement in web development agencies with a technical background
🔥Proactive, engaged, ready for discussions, easy to communicate with
🔥At least upper-intermediate level of English

**NICE-TO-HAVE QUALIFICATIONS**:
🔥Experience with Shopify, BigCommerce, Magento, and/or other eCommerce platforms
🔥Basic understanding of HTML, PHP, CSS, and JavaScript
🔥Deep understanding of eCommerce solutions, web design, development process, and third-party applications

**IN RETURN WE OFFER**:
▪ The friendliest community of like-minded IT-people
▪ Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
▪ Mobilunity Medical Insurance program designed to attend our teams’ needs
Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
▪ Fair salary and 100% taxes coverage – don’t worry about possible taxes raise – we will get you covered
▪ Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
▪ English classes in 1-to-1 & group modes with elements of gamification
Neverending fun: sports events, tournaments, music band, multiple affinity groups

**COME ON BOARD, AND LET’S GROW TOGETHER!**