Position: Data Operations Manager
Company: Aspen Tech Labs
Experience required: 1y
English level: fluent

You will be working directly with our senior management team on process improvements within the research team and will be implementing best practices by leveraging our in-house dashboard software & other tools and technologies.

In this role, you will focus on effective delivery of data to clients, promoting adoption and long-term usage of our product. Our ideal candidate is obsessed with creating solid partnerships and delivering continuous value.

**Responsibilities**

- Identify key client objectives and challenges, build trust and credibility quickly, and build enduring relationships.
- Analyzing and validating data that is delivered to clients in order to provide key takeaways.
- Collaborating with our research team and other research managers to ensure successful project completion and delivery to clients, as well as providing clients with outstanding customer service.
- Implementing and leading outstanding quality control processes.
- Manage cross-functional teams to take projects to completion.
- Develop a strong knowledge of our products and industry.

**Requirements**
- **Strong English communication skills** (reading, writing and speaking) and a **willingness to speak to clients over the phone**.
- Multi-year track record of over-achievement.
- Experience of working with spreadsheets (Excel, Google spreadsheets etc.) as well as comfort in working with large amounts of data.
- This is a data business, so attention to detail and a keen sense of accuracy, as well as comfort in delivering and interpreting data, coupled with common sense to ensure that the data is both accurate and reasonable.
- Familiar with Skype or IP telephony as a user.
- Excellent interpersonal skills.

**Work schedule**: Mon-Fri, 14:00 - 23:00 to intersect with the US timezone.

**Work remotely, Kyiv based.**

**About LivingPath**

LivingPath is an online platform that helps people discover senior living communities. There are over 12,000 communities on our site. We help providers build their brands by producing the industry's leading promotional video content.

We also supply both senior living providers & investors with real-time competitive market intelligence data. It includes rates, occupancy, concessions, rate sheets, floorplans, etc. for underwriting and asset management. Our Data Management Specialist will help with this side of the business.

**What we offer**
- Friendly team and professional growth in a product company
- Remote role, with main office in the Centre of Kyiv
- Strong company with financial stability
- Paid vacation and sick leaves