Position: Operations Manager
Company: DesignKey
Experience required: 3y
English level: upper

At DesignKey, we are seeking an experienced and detail-oriented Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing and optimizing the day-to-day operations of our organization. You will work closely with the executive team to improve efficiency, productivity, and customer satisfaction.

**Responsibilities:**

*   Develop and implement operational strategies and processes to enhance efficiency and achieve organizational goals.
*   Monitor and analyze key operational metrics to identify areas for improvement and implement corrective actions.
*   Oversee project management activities, ensuring projects are on track, within budget, and meet quality standards.
*   Collaborate with project managers and department leads (marketing & sales) to streamline cross-functional processes and ensure effective communication and coordination.
*   Develop and maintain operational policies, procedures, and documentation to ensure consistency and compliance.
*   Identify and implement technology solutions to automate manual processes and improve operational efficiency.
*   Continuously assess and mitigate operational and client project delivery risks and develop contingency plans.
*   Manage and optimize resource allocation.
*   Foster a culture of continuous improvement, innovation, and accountability within the departments.
*   Collaborate with the executive team to develop and execute the organizational strategic plan.

**Required Skills:**

*   3+ years of experience in operations management or a related field.
*   Strong understanding of operational processes, methodologies, and best practices.
*   Proven track record of successfully managing operations and driving process improvements.
*   Excellent analytical and problem-solving skills.
*   Strong leadership abilities, with the ability to effectively manage and motivate a team.
*   Ability to collaborate and communicate effectively with cross-functional teams and stakeholders.
*   Strong organizational and project management skills, with the ability to prioritize and meet deadlines.
*   Familiarity with project management methodologies and tools.
*   Experience in the software development industry is a plus.

**Personal Skills:**

*   Proactive and results-oriented mindset.
*   Strong interpersonal and communication skills.
*   Excellent decision-making and problem-solving abilities.
*   Ability to adapt to changing priorities and work in a fast-paced environment.
*   Detail-oriented and committed to delivering high-quality work.
*   Strong commitment to customer satisfaction and continuous improvement.
*   Ability to lead and inspire a team to achieve operational excellence.

**What we offer:**

*   Flexible working hours.
*   Interesting and challenging projects in various domains.
*   Career growth opportunities within a growing team.
*   Access to training materials and professional development resources.
*   Long-term contract with 100% paid vacations, sick leaves, and work-from-home possibilities.
*   Competitive compensation based on your skills and experience.
*   Accounting support.