Position: Sales Account Executive
Company: Helpware
Experience required: 3y
English level: fluent

**About Us**
Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

**Position Overview:**
Account Executive at Helpware is the leading force that fuels our growing client relationships in the EMEA market. This role is focused on building new strategic relationships with potential clients, effectively moving the prospects through the pipeline, and closing deals. The Account Executive is a proactive and curious member of our sales team, who is the embodiment of Helpware’s core values, a strategic and tactical team player with an unbreakable drive and motivation, who takes “No” as an opportunity to re-engage and “Yes” as an opportunity to grow more further.

**Primary Responsibilities:**
- Research and develop relevant opportunities to sell Helpware to the right ICP.
- Get creative with outreach, personalizing outreach via Email, Linkedin, Phone, and Voice Memos. 
- Listen to potential clients’ wishes and concerns, and provide valuable feedback to the sales and marketing teams.
- Become an evangelist for Helpware by believing in our culture and values and protecting the brand’s reputation.
- Nurture opportunities through the sales cycle from the initial appointment to a closed sale.
- Build trustworthy and strong relationships with prospects and develop a powerful network for potential growth. 
- Deliver presentations/ run demo calls for senior managers and decision-makers in varying verticals. 
- Prepare and send quotes and proposals.
- Comply with Helpware’s performance standards, policies, and requirements.
- Maintain plans to achieve monthly, quarterly, and yearly objectives. 
- Contribute to the evolution of Helpware's sales program as it scales Nationally and Globally. 
- Participate in marketing strategy development and support content creation. 
- Manage, develop, coach, and support Junior Account Executives to grow them into the role of Account Executive. 
- Maintain work tools, software, and systems up to date/ excellent record track.
- Effectively manage time and conduct thorough research & self-training for calls with prospects. 

**Qualifications:**
- Knowledge of market research, sales, and negotiating principles. 
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce, HubSpot, Salesloft) is a plus. 
- Excellent presentation skills and ability to build trustworthy relationships. 
- Strong organizational and time-management skills. 
- A business acumen.
- Diligent work ethic, dependable, and accountable approach to work matters.
- Enthusiastic and passionate personality type.
- BSc or BA in business administration, sales, or marketing is preferred but not required.
- Strive for continuous learning and development.
- Excellent communication and negotiation skills.
- Ability to work effectively with cross-functional teams in the BPO industry.
- Self-motivation and self-development skills.
- Ability to work under pressure and solve conflicts.
- Previous experience in BPO industry and market knowledge is a plus.
- A self-starter, aggressive, and able to work independently but cooperatively and enthusiastically to build a new business.
- Goal-oriented with the ability to track and achieve KPIs.

**We Offer:**
- Downtown Kyiv location in a modern office (10-minute walk from Kontraktova);
- Competitive compensation linked to UAH/USD rate;
- Medical insurance after the trial period;
- Schedule 10 - 19 or 11 - 20 Kyiv Time (need to be flexible and occasionally join later internal meetings)
- Corporate training and parties.

We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted

If you have the qualifications needed and ready to maintain the required duties daily, please apply!