Position: Senior SRE (Site Reliability Engineer)
Company: SharpMinds
Experience required: 3y
English level: upper

TME Information Technology & Digital is responsible within Europe for running all IT activities for the company. It includes developing and maintaining IT systems to run and support the company business.
The Operations and Service Delivery team are responsible for the coordination and implementation of all IT support processes towards all of our users and customers. Within the Operations and Service Delivery team, we are building a new team called “SRE and Monitoring” with the main purpose of improving the Observability and Reliability of IT products. As a company, we are passionate about the quality of our products. SRE and the Monitoring team will play a key role to achieve at least the same level of quality for our IT solutions which is crucial in our journey to become a Mobility company.

As an SRE engineer, you will work on the Customer Facing applications domain to improve the reliability of our products towards our users & customers.

You’ll be the bridge between application and infrastructure teams and :
Setup and improve the monitoring mechanisms continuously to establish a holistic view of system health (hands-on)
Act as the technical lead in the coordination of major incidents
Identify the reliability backlog & follow up on the progress of implementation
Conduct & Coordinate post-mortems after major incidents
Evaluate the incoming demand and propose solutions.

Requirements:
You have at least an advanced English level and are a strong communicator.
You have a university degree/master's in Computer Science.
You have 3 - 5 years of experience in software monitoring/reliability improvement/troubleshooting.
You have the knowledge and understanding of Cloud environments (AWS, Azure).
You have the knowledge and understanding of Network components (protocols, MAC addresses, IP packets, DNS, load balancing..).
You have good technical knowledge of the Datadog platform.
You are possessing good programming knowledge in modern languages (ex. Python).
You have good communication and presentation skills (able to present to a wide audience).
You are familiar and have experience with ITIL, SCRUM, and the Agile way of working.
You perform well under pressure.
You are a team player.

Having Dynatrace knowledge is an advantage

We offer:
Full-time position;
Challenging and interesting projects from European companies that include direct communication with foreign clients;
Full social package (including health insurance);
Competitive salary & bonus system;
Flexible work schedule;
Free English classes;
Knowledge-sharing events, e.g. DevTalks;
Unforgettable and interesting corporate events;
Team-buildings;
Accounting as a service.