Position: Account Manager
Company: ElifTech
Experience required: 3y
English level: upper

ITFin is a system for the management of  IT companies
Time tracking, planning, delivery, finance, reporting - all tools are automated for outsourcing and product companies.

What we expect from our candidates:
- relevant experience in software implementation and customer support from 3 years in a product companies
- ability and desire to manage several projects at the same time
- understanding the client's needs and wishes
- punctuality and systematicity
- the ability to manage expectations
- sociability and sincerity in communication
- the inner need to do useful things and help people
- English level at least B2

Responsibilities:
- active communication (mostly online) with new clients
- business analysis of their needs and correlation of this with the capabilities of the system
- making presentations and training for users
- conducting training and presentations in clients' offices
- preparation and implementation of the integration plan for the client
- setting up support team processes

What you’ll get:
- flat hierarchies and short decision paths, openness to new ideas;
- participation in foreign, professional events;
- flexible working schedule;
- reimbursement for professional certification;
- annual paid vacation — 18 working days;
- paid sick leave — 10 working days;
- comfortable office locations or remote work.