Position: Human Resources Business Partner
Company: WeSoftYou
Experience required: 2y
English level: intermediate

The company should be ready for Blitzscaling on all operational levels including HR/Human Capital. The purpose of this role is to run any possible activities to retain people in the Company and increase their happiness level. The position entails running the Retention department effectively as well as sub-departments of Culture development, Social Package, Talent Development, Environment, People Partnership.

**Role competencies:**

— People-related DNA
— Coachability
— Integration skills
— Confidence
— Persuasion
— Internal Motivation

**To start, here are some metrics you should be tracking:**

— Employee Engagement — scores and activities
— Breakdown or inventory of your strategic initiatives
— Turnover rates (voluntary, involuntary, unwanted)
— Absence cost: calculated internally
— Benefits satisfaction: via the survey
— Employee satisfaction index: via the survey
— Internal promotion rate: via the survey
— Employee Net Promoter Score: via the survey
— Quality of hire: performance review-based, 360-degree feedback

**Requirements:**

— 2+ years in HR PP role, or a solid background in HR.
— Strong communication and interpersonal skills.
— A proactive approach to achieving business objectives and finding solutions to business challenges.
— Excellent organization and planning skills with a high level of attention to detail.
— Strong analytical and problem-solving abilities.
— Great desire to work with people.
— Ability to handle multitasking efficiently.
— Experience in the IT industry is a plus, but not a must.

**Responsibilities:**

— Create, maintain, support, and implement HR processes/policies into the daily activities of our employees.
— Provide the full cycle of HR service (excluding recruitment) to the teams including onboarding, training & development plans, performance reviews & 360 assessment, people management, monthly payroll, conflict solving, engagement & retention, dismissal.
— Implement and support monitoring of employees’ satisfaction rate.
— Monitor critical issues in people management of client’s teams and come up with reasonable solutions and your ideas for changes.
— Facilitate an ongoing dialogue, invite their input and feedback, conduct surveys, analyze feedback from various sources, and support implement actions that can enhance employee engagement and retention.
— Drive, influence, advise and support the cultural and people aspects of organizational change, structures, people processes, and business improvement initiatives in order to improve business efficiency and people management allowing for planned growth.
— Ensure all Company policies are up to date, communicated, and clear for employees.

**Expected results:**

— Absence rate: KPI to be pre-agreed after process set-up
— Absence cost: KPI to be pre-agreed after process set-up
— Benefits satisfaction: 80%+ Likeability
— Employee satisfaction index: 4+ Company overall
— Employee engagement index: KPI to be pre-agreed after process set-up
— Employee innovation index: KPI to be pre-agreed after process set-up
— Internal promotion rate: (50% 1st year, 70% 2nd year) of Senior positions covered internally
— Net Promoter Score: 8+
— Turnover rate (churn rate): KPI to be pre-agreed after process set-up as a part of Change goal
— 90-day quit rate: 0-5%
— 360-day quit rate: <10%
— Unwanted turnover rate: <5% annually
— Employee Integration: onboarding, retention, promotion, off-boarding
— Strong focus on: relations, benefits, hiring, risk management = day to day operations (90%+ of WSU’s employees have proper salary reviews, 121s, the career path is outlined)
— Launch the HR Dashboard

**We offer:**

— Flexible working hours, remote work;
— Career and professional growth, abilities to visit conferences, master classes, pass certifications;
— Young, friendly, and skilled development team;
— Skilled management;
— Comfortable and cozy office (m. Pecherska);
— 18 working days of paid vacation per year;
— Partial Smartass Gym membership compensation;
— “WeThursdayYou” — technical presentations and discussions;
— Regular team events and activities;
— Game & lounge zones (ping-pong, PlayStation, etc.)