Position: Business Analyst Senior
Company: Symphony Solutions
Experience required: 3y
English level: upper

Their Digital Commerce Platform operates at scale with over one billion shoppers annually, covering every corner of the globe and used by some of the world’s most innovative airline retail brands.
With more than 800 capabilities, including Offer & Order Management, the Platform offers airlines the ability to deliver a competitive and differentiated airline retail experience on every device, across every sales channel, and at every touchpoint in the customer journey.

Requirements:
Domain knowledge from the airline's industry
Jira, Confluence
BPMN modeling tool background

Responsibilities:
developing product vision, scope, and requirements;
identifying and documenting business needs;
generation of improvements and its discussion/approval with customer business analyst;
eliciting requirements using interviews, document analysis, business process descriptions, use cases, scenarios, task, and workflow analysis;
creating context diagrams, BPMN flows, and activity diagrams (refinement, planning sessions).