Position: Project manager
Company: MoveUp
Experience required: 3y
English level: upper

The project is a cloud-based platform, accessed through a secure website built and hosted by our CRM , a certified PCI Level 1 Compliant Service Provider. Our customers are payment processing organizations registered with Visa and MasterCard, called ISOs, whose job is to compete with names like Stripe, Square and PayPal for their market share of electronic commerce in North America.

Our project CRM is responsible for providing the business management CRM along with transaction reporting services that ISOs rely on to manage more than 350,000 active businesses each month.

Our team is diverse and distributed, made up of executives, engineers, sales and support staff. We believe in delivering superior customer support to our ISO clients and we are on a mission to partner with you to help achieve our mutual goals for long-term success

RESPONSIBILITIES include but are not limited to:

- Understanding customer business requirements and development team requirements at detailed level
- Reporting on project schedules and keep management informed of roadblocks
- Managing communications between internal teams and other stakeholders 
- Update stakeholders, as needed, regarding change requests and product updates
- Track project schedules and deliverable for multiple projects utilizing JIRA and Kanban, working to improve methods in JIRA
- Coordinate resources over multiple projects
- Improve development and QA processes

CANDIDATE REQUIREMENTS:

- Minimum completion of a bachelor’s degree
- At least 2 years of recent experience managing SaaS and IT based projects
- Experience with producing statements of work, project timelines and milestones
- Experience gathering requirements from various stakeholders including development and QA teams
- Scope and change management experience, including processes improvement
- Experience with JIRA and Agile development methodology
- Highly motivated with strong interpersonal and negotiation skills
- Strong organizational skills
- Strong stakeholder management – will be working across various groups including development, QA, leadership, and customers
- Ability to recognize and manage project risks, issues and dependencies through to resolution