Position: Salesforce Functional Designer / Configuration
Company: JOIDY
Experience required: 5y
English level: upper

JOIDY is looking for a Salesforce Functional Designer / Configuration to join our team!

**SUMMARY:**
— Four full-time consultants are needed to join a remote Salesforce DevOps team, adhering to Scrum methodology and handling tasks ranging from refining to implementing user stories.
— Essential skills include requirements gathering, functional design, experience with Jira, Confluence, Salesforce Platform, Sales and Service cloud, and handling enterprise systems like CRM or ERP.
— Preferred Salesforce certifications are Certified Administrator, with additional ones like Certified Advanced Administrator and Certified App Builder being advantageous.
— Candidates should have 5+ years of relevant experience, a "can-do" mentality, and ability to update documentation.
— The position is 100% remote, follows CET working hours (8:00-17:00), and requires BYOD (Bring Your Own Device). The start date is August 1, 2023, for a minimum of one year with possible extensions.
— Upper-Intermediate English

**SKILLS:**
Salesforce, Functional Design, Solution Architect, Database Modeling, Salesforce Service Cloud, Certified App Builder, Certified Advanced Administrator, Atlassian JIRA, Atlassian Confluence, Salesforce Platform

**Your daily tasks may include:**
— Being a member of the Salesforce DevOps team and working according to Scrum methodology with various tasks, for example
— Participating in refining, estimating, developing, testing, and implementing user stories
— Working with HEAT tickets and incidents
— Participating in the functional design of the solution within the functional area of the team. Working with the team and Product Owner (PO) to get the user stories ”Released”
— Participating in sprint reviews where each user story is reviewed with the PO
— Participating in estimation of development efforts for user stories
— Reviewing and updating relevant documentation
— Contributing to team development through Sprint retrospective meetings Technical skills needed:
— Requirements gathering and analysis
— Functional design
— Agile development practices, backlog management and tools
— Jira and Confluence
— Salesforce Platform, Sales- and service cloud
— Solution architecture and data modelling (a plus)

**Salesforce.com certifications:**
— Certified Administrator
— Certified Advanced Administrator (a plus)
— Certified App builder (a plus)
— Certified Sales Consultant (a plus)
— Certified Service Consultant (a plus)

**EXPERIENCE:**
— Eager to learn and “can-do” mentality
— Ability and willingness to drive and update documentation
— Experience with enterprise systems, preferably CRM or ERP
— 5+ years of relevant experience
— Experience of working in an offshore delivery model
— Building custom reports and dashboards
— Industry expertise (a plus)

Start date: 2023-08-01
End date: 1 year with extension possibility
Travels: limited or none
Equipment: Bring Your Own Device (BYOD)
Language: English
Workload: 100%
Location: Remote anywhere in the world but working hours are 08.00-17.00 CET
Remote work: 100%