Position: Client Delivery Manager
Company: Playtech
Experience required: 3y
English level: upper

Job Description
Responsibilities

• Create, maintain and control the client’s schedule and dashboard across all teams
• Analyze and handle all issues and change requests for timely delivery of the client scheduled release.
• Proactively identify risks and issues to the quality of the product
• Troubleshoot all issues reported externally and internally
• Drive external dependencies and their schedule
• Oversee and execute on that process/plan
• Shepherd your customers through the Release process, being mindful of all requirements
• Be the communication hub internally and externally
• Implement continuous improvement practices
• Report status as required

Qualifications
• 3+ years of IT experience
• Precise written and verbal communication English skills
• Strong cross team/group/organization collaboration skills
• Ability to foresee and analyzes risks, develop risk management plan and mitigate subsequent issues
• High-powered analytical skills and the ability to understand concepts and situations that pass by many others, multitasking skills
• Developer and/or Project Manager and/or Software Tester background will help to gain team credibility
• You thrive in a dynamic environment and like to constantly learn new things

As a plus
• Higher education in the field of IT
• Experience in Tech/Customer Support or related field
• The ability to quickly adapt well in quickly changing situations, have good stress tolerance and excellent time management skills