Position: Senior Documentation Engineer
Company: Intellias
Experience required: 3y
English level: upper

The target audience is more than 1 billion of consumers around the globe.
Intellias mission is to help clients with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing, and IoT solutions.

As a member of the Integration platform team, you will collaborate with software development teams and other organization departments. This is a senior position that presupposes consulting, information design, content structure, and review.


Requirements:

• Upper-intermediate level of English
• 3-year experience in documentation development proven with your writing portfolio
• Hands-on experience in the industry-standard authoring tools (DITA, MadCap, RoboHelp, Office suite), diagramming and screen capturing tools to deliver content across mobile, web, desktop, and print
• Solid experience in managing content in Confluence
• Analytical thinking and content architecture skills
• Strong drafting, copy editing, and proofreading expertise
• Solid knowledge of key technical publication style manuals
• Perfect interviewing, time management, and multitasking skills
• Fast learner capable of acquiring new expertise
• Good understanding of IT company business processes, SDLC, and DDLC will be a plus

Responsibilities:

• Deliver quality documentation that spans API documentation, developer guides, release notes, user guides, help systems, success stories, newsletters, blog posts, policies, standards, FAQs, and how-tos
• Deep understanding of APIs, SDKs, and application design principles
• Estimate and review documentation deliverables
• Work closely with SMEs to ensure the content top accuracy and quality
• Design graphics and diagrams to simplify complicated concepts
• Deliver clear localization-friendly UI text
• Contribute to polishing documentation according to standards, practices, and procedures