Position: Trainee System Administrator (Tech Support)
Company: Aimprosoft
Experience required: no_exp

**Responsibilities:**

- Accept and process user requests in the ticket system (Service Desk)
- Provide technical support to users
- Regularly notify users of the progress in resolving their issues
- Conduct primary diagnostics and troubleshoot computer equipment
- Manage the internal infrastructure of the office
- Track and maintain inventory 

**Required skills:**

- Experience in system administration
- Understanding of Internet technologies
- Good communication skills

**Would be a plus:**

- Experience working with monitoring systems
- Experience working with a Unix-like system

**What we offer:**

- Friendly team
- Opportunities for professional development
- Gorgeous corporate events
- Paid vacation, holidays, and sick leaves
- Free English classes
- Car and bicycle parking
- All IT-native perks (flexible hours, tea, coffee, discounts in Metallist gym)
- Cozy office (5 min from Zakhysnykiv Ukrainy or 10 min from Sportyvna metro station)