Position: Sales Enablement Trainer/Coach (m/f/d)
Company: YayPay by Quadient
Experience required: 3y
English level: upper

This is an exciting opportunity to join Quadient’s DACHIT (Germany, Austria, Switzerland, and Italy) sales Enablement team as they take their next step in their transformational journey. Our purpose, quite simply, is to equip, educate and elevate our sales professionals through implementation of world class sales enablement programme.

Do you have a passion for sales? Love developing people? Seeking a new challenge?

We are looking for a creative, energetic and experienced sales trainer and coach to join our Enablement team.

Quadient has evolved from leading mailroom technology supplier to now include an impressive portfolio of digital communication SAAS solutions. This key role will galvanise and grow the winning behaviours of our field and inside sales operation in line with our sales methodologies, behaviours, and process. Fluent in both German and English (Italian would be a bonus) the successful candidate needs also to fully conversant with all aspects of modern sales practice.

Collaborating across the region, establishing a true connection with our sales teams you will be responsible for delivery, design, certification and coaching of various sales programs. This is an opportunity to influence the future growth of our business by building a “sales movement”.

Your role will be to help sales professionals become the best versions of themselves from day 1 of their journey.

What You'll Do:
- Local ownership and evolution of a continuous learning curriculum, sales education pathways, certification, and onboarding programs.
- Manage all aspects of sales training and development cycle from training needs analysis, alignment of material to design and delivery.
- Design and curate relevant content across a variety of learning solutions (Webinars, Classroom, LMS, etc.) that match identified needs and required outcomes.
- Partner with Sales Leadership to identify the most critical training needs to provide practical training and easy to follow learning experiences.
- Deliver coaching or group coaching sessions to Sales Leaders that supports their team’s performance or connection to key sales content.
- Create blended solution sales programmes focused on reducing ramp time, improving performance, self-sufficiency and enhancing productivity.
- Develop systems for assessing needs of the target audience and measuring each program's effectiveness. Adjust training as needed based on feedback.
- Translate feedback, best practices, trends, and new methodologies to help us evolve the effectiveness of our delivery.
- Lead change and results related to corporate initiatives and market area objectives through effective training and development programs.
- Ensure that training is not an event, working with key stakeholders to ensure that the prescribed behaviours translate to tangible sales activities.
- Create training procedure manuals and playbooks to support important sales education messaging.
- Shadow sales employees to assess skills gaps and opportunities for improvement.
- Improve sales performance and capabilities through 121 and group coaching and training sessions.

Who You Are:
- An experienced, commercially focused and proven sales Enablement professional, accomplished trainer and coach.
- Fluent in both German and English – Italian also would be an advantage.
- Experience in the full training cycle: scoping, designing, delivering and measuring success.
- Possess a strong collaborative mindset, able to create engagements across multiple levels of stakeholders.
- Proven to work effectively across multiple programs simultaneously at national and regional level.
- Strong presentation, communication and collaboration skills to deliver effective training programs and work with all levels of employees.
- Outstanding organisational, analytical and multi-tasking skills to assess training needs.
- Strong management and interpersonal skills to work effectively with Directors and Managers to develop and implement training.
- Proven coaching ability at floor level, identifying gaps & opportunities for individuals to develop and excel in their roles to management level or above.
- Have a proven ability to effectively influence and lead change without direct authority.
- A proactive team player with a can do attitude and infectious passion for sales development.
- Effectively partner with peers.
- Knowledge and implementation experience of consultative and solution sales methodologies, sales techniques and coaching frameworks.
- Flexibility to travel within DACHIT with some overnight requirements is essential.
- A self-learner, researching new training materials, content and approach that might enhance and reinforce our sales approach.

Desirable:
- Sales leadership experience
- SaaS software sales experience
- Experience creating online learning (e-learning) content.
- Experience working with a Learning Management System.
- Experience working with Salesforce.com CRM

Our values:

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are.

Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

About Quadient:

At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages.

Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences.