Position: Senior Retention Automation Specialist
Company: SpeedlineHub
Experience required: 2y
English level: intermediate

We are looking for an active and result-oriented **Senior Retention Automation Specialist** to join an IT product company.

**Requirements:**

- experience in a similar position at least 2 year
- experience in iGaming industry
- experience with different communication channels
- leadership skills
- English is Intermediate or higher 

**Responsibilities:**

- building and implementing a strategy for working with users, building chains in our CRM system
- interaction with Marketing and Promotion departments in user analytics and retention activities
- get insights from data analysis
- creating new user segments, building activation and retention chains using all available communication channels (email, push notifications, chatbots, auto calls, SMS)
- editing letters and messages, updating and actualization, process automation
- follow the best practices in our field, submit ideas, build creative campaigns, optimize and always evolve
- perform the duties of a lead for two Retention automation specialists (setting tasks, monitoring progress, personnel management)

 **We offer:**

- work remotely or from one of our offices 
- health insurance (after probation period)
- paid vacations (20 working days/ year)
- fully paid sick leaves according to the company’s policy
- English, Polish, Portuguese courses 
- professional development and educational events

**Conditions: **
- we are oriented to the GMT+3 time zone
- working hours: five days working week (lunch break - 1 hour)
- the working day starts from 8:00 to 10:30
- the working day ends from 17:00 to 19:30 (depending on the working day    start and location)