Position: Windows System Administrator
Company: GeeksForLess
Experience required: 2y
English level: upper

GFL is looking for Windows SysAdmins in Poland. Long term. Full remote. B2B.

**Working schedule:**
Monday to Friday from 7:00 - 21:00 (8 hours between time specified)

Administration of Windows server systems and infrastructure services with **focus on:**
- Windows operating system - infrastructure services (AD, LDAP, DCHP, WINS)
- System-related services (FTP, SCCM, SCOM, ADFS, NTP, PTP, DHCP, DNS)
- Application software (UCMD, Splunk, IDM connector, virus protection)
The following services are to be provided by the contractor independently and on its own responsibility

**Responsibilities:**
1) Taking and processing and solving incident tickets in the ticket system fault clearance
within the framework of ITIL processes at second-level service level in the above-mentioned areas.
while adhering to the processing time and avoiding escalations
according to the parameters stored in the respective system/tool.
2) Withdrawal and processing of operating orders in the operating order management system. Processing of defined operating orders on second level service level from the above-mentioned focal points while adhering to the processing time and avoiding escalations according to the parameters stored in the respective system/tool.
3) Processing of customer orders in the above mentioned areas of responsibility via the
order processing system MFlow after assignment by the operation manager of the
service provider while adhering to the provisioning deadlines stored in the system and avoiding escalations and complaints.
4) Carry out change activities and on-call services in compliance with the
Service Levels that are components of the customer end customer agreement.