Position: System Administrator
Company: DMarket
Experience required: 1y

DMarket lets the world’s 2.5 billion gamers safely exchange virtual items across titles and platforms and make money from gameplay.

The first DMarket platform launched in 2018 to give game developers and players easy access to the multi-billion-dollar skins economy. Built on distributed ledger technology for transparent, secure transactions, the platform processes every operation in real-time using machine learning algorithms and AI-based predictions for pricing, demand, and availability. 
In August 2019 DMarket launched the full set of trading features, including per-item SEO, item store, pre-orders, challenges, and cross-game promotion. 

Job Requirements:
— Laptop / Desktop hardware troubleshooting;
— Experience with Windows Server 2016 (Exchange, SCCM, AD DS, DNS, DHCP, DFS, WSUS);
— Experience with Linux servers (Ubuntu server, CentOS);
— Experience with monitoring services (Zabbix, Grafana);
— Virtualization: VMware vCenter Server;
— Experience with GCP;
— Software Troubleshooting (macOS, Windows, Ubuntu Linux, VPN, etc.);
— Network troubleshooting (knowledge of port tracing, building cables, and comfortable in network closets);
— User request and incident management;
— IAM principles and approaches;
— Experience with Atlassian products: JIRA, Confluence, and Servicedesk;
— Knowledge of ITIL framework;
— Asset management principles;
— Configuring, supporting the domain systems of Active Directory, Proxy servers, GMail corporate services, antivirus servers, Remote Desktop Help. Knowledge, planning, and implementation of the local area network (LAN);
— Networking experience: routers (Mikrotik), switchers (UniFi), PFsense WLAN, VPN tunnels, IPSec, EoIP, VLANs, 802.1x, Radius servers, firewalls; DNS, DHCP.

Will be plus:
— Strong organizational skills;
— Ability to multitask;
— Intermediate level of English.

Responsibilities and Duties:
— Perform "hands-on" work on behalf of a DevOps, Security or other teams;
— Manage tickets appropriately and escalating to other support teams, as needed;
— Timely and accurate ticket creation and management;
— Maintain inventory accuracy;
— Create and/or maintain a written knowledge base;
— Self-driven to keep up with new and emerging technologies;
— Monitor the operation of servers and services, timely respond to communication problems with them.

What we offer:
— Team of like-minded professionals;
— Insurance;
— Unique project with modern technologies;
— Opportunities for career development and financial growth;
— Free lunches;
— Free of charge English classes;
— Budget for professional development;
— Game room with chill-out zone, kicker, and gamepad;
— Computer club, VR;
— Coffee point with a real barista;
— Flexible timetable and modern office in the center of Kiev (Pecherska).