Position: Head of Operations Centre
Company: Triple A
Experience required: 3y
English level: upper

WHO WE ARE

Triple A Internetshops GmbH is one of the leading e-commerce companies in Europe and serves over 18,000,000 customers and employs more than 500 people worldwide. This includes online shops like www.bilder.de, www.druckerzubehoer.de, www.eis.de, as well as a multitude of other shops and activities. Triple A is committed to consistently striving for growth and optimization across all business activities, and sees this commitment as a fundamental component of our economic success.


WHAT WE OFFER

At Triple A, we’re proud to be a young and dynamic team that delivers on a range of exciting, challenging and far-reaching projects. In this role, you would collaborate with our experienced German development team and business units in an agile environment. In addition to our positive work culture and a range of flexible work schedules, we are also committed to regular culture-building activities such as sports and cultural team building activities leading to a warm, family-like environment where our employees feel supported and valued.


ABOUT THE ROLE

· Management of the operations center in compliance with the agreed objectives and legislative requirements, to include:  

- Human Resources and staff administration (incl. hiring and terminating staff, interviews new staff monitoring, labor contracts, motivation, bonuses, etc.)  

- Facilities Management, including providing all administrative   

- Managing information and policy systems, including data control, vacation plan, duty travel preparation and control, training control, working hour control, salary accounting, bank transfers, etc.  

- Managing day-to-day finances, including managing cash-on-hand and bank reporting (providing management with bank statements and financial reports on monthly basis) 

· Managing and reporting on key indicators of performance for the company as a whole, to both internal and external stakeholders

· Preparation and coordination of the control of management and accountability of the service providers, ensuring that all contracted duties are met on-time and on-budget

· Closely managing relationships with the Heads of Departments of Triple A, as well as the Executive Board of the parent company

· Ensuring an agile working environment for the software development team


ABOUT YOU

· Graduate degree in business administration or similar experience

· Profound experience of managing an agile team in an e-commerce company

· Working experience in an IT company will be a plus

· Knowledge of staff management and accounting principles

· Experience in dealing with a foreign parent company

· Native or fluent English language proficiency, both written and verbal (C1 level or higher)

· Excellent communicator at various levels and  to different audiences