Position: Global  Employee Success Specialist
Company: Customertimes Corp
Experience required: 2y
English level: upper

Our company is committed to creating a positive and engaging work environment for our employees. Our people are the key to our success. We are seeking an **Employee Success Specialist** to join our team and help us drive employee engagement by constantly improving their experience in our company. 

**Job Purpose**  
The Employee Success Specialist has a critical role in creating an excellent employee experience. This individual will partner with HR and leaders across the organization to drive the design and execution of employee journey, onboarding, and other engagement projects. This role will develop and implement strategies that will help our company to have even better visibility on gaps, so we can enhance our employee experience and drive our culture forward. 

**Responsibilities:**  
•	Continuously develop and implement employee journey mapping (EJM) to ensure a seamless experience for all employees throughout their tenure with the company 
•	Regular assessment of employee journey coverage in different locations, functions as well as globally 
•	Oversee the design and execution of onboarding programs that accelerate time to productivity and drive engagement for new hires 
•	Develop and implement regular Employee engagement surveys, drive action planning & execution of improvement plans, as well as coordinate communication of progress 
•	Develop and implement employee engagement initiatives that align with company business needs 
•	Partner with leaders across the organization to identify opportunities to improve employee experience and drive culture forward 
•	Develop and implement programs and initiatives that promote employee engagement, satisfaction, and retention. 
•	Oversee employee recognition programs and initiatives to ensure employees are recognized for their contributions and feel valued 
•	Lead cross-functional projects to support key HR initiatives 
•	Develop and implement metrics to measure the effectiveness of onboarding and engagement programs 

**Main requirements:**
•	Bachelor's degree in HR, Business Administration, or related field
•	2+ years of experience in IT, HR or related field
•	Proven experience in developing and implementing successful onboarding and engagement programs
•	Strong project management skills and experience coordinating cross-functional teams
•	Excellent communication and interpersonal skills
•	Ability to work independently in a fast-paced environment
•	Proven communicator/presenter
•	English language level – Upper Intermediate+

Additional interpersonal skills:
•	Excellent organizational and interpersonal skills
•	Self-management
•	Result orientation
•	Ability to adhere to and meet deadlines
•	Attention to detail and accuracy

**We offer:**

• Flexible work schedule.
• Starlink and generator in our offices.
• Office or mixed types of work are welcome.
• Regular compensation package reviews.
• 20 working days of paid vacation leave, 15 working days of paid sick leaves, and 5 “day offs”.
• Medical Insurance program for employees (and the ability for an employee to ensure family members at a corporate rate).
• Certification coverage & support for participation in specialized events (webinars, conferences, training etc.).
• Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company.