Position: Junior Community Manager
Company: Product Madness
Experience required: 1y
English level: intermediate

**Responsibilities**

- Respond to and moderate customer comments on various social media platforms, including Facebook and Instagram
- Manage promotion code link generation and campaign configurations generation
- Manage community events setups
- Review the quality of configurations and social media posts
- Manage and resolve campaign configuration issues and escalate more complex problems that require cross-team collaboration or expert knowledge
- Create artwork requests and provide feedback on the asset quality
- Schedule social media posts and content across various platforms, e.g. Facebook and Instagram
- Potentially Provide holiday cover for the Community Manager
- Assist the growth of community activities across various social media platforms, e.g. Facebook and Instagram

**About You**

- You are tech-savvy
- You have some experience in customer support/social media marketing
- You have great interpersonal skills and are able to communicate effectively with your team members and other teams across the business
- English language proficiency
- You can apply logical and analytical thinking when managing daily tasks
- You have a creative mindset
- You are a true team player
- Knowledge of scheduling and analytics tools, such as Hootsuite, is a bonus
- You are a comfortable user of MS Excel and can analyse simple to medium complexity data sets

**Benefits**

- 24 Paid Vacation Days and Additional Days Off
- Paid Sick Leaves
- Learning & Development
- English Classes
- Comfortable Office Location
- Office Wellbeing
- Team Building
- Travel: Business Trips to the UK
- Gifts: New Year Gift, Birthday Gift, Welcome Box for New Starters
- Career Path and Mentorship Program
- Parental Leave: Maternity and Paternity Leave
- Referral Program: Active Program with Great Bonuses
- Relocation Support
- Performance Review and Bonus
- Medical Insurance and Sports Activities Compensation