Position: Sales Quality Аssurance
Company: Careerist
Experience required: 2y
English level: upper

Responsibilities:

● Evaluation of telephone conversations according to the established criteria
● Providing feedback to sales managers on the results of listened calls
● Providing recommendations to improve the quality of customer service
● Participation in the new scripts development according to the analysis of the listened
calls
● Participation in the development of individual and group training events for sales
managers

Background:

● 2+ years of experience in sales
● Fluent English
● Experience in selling digital, educational, or other kinds of services
● B2C sales experience
● Tolerance towards other cultures and diversity-driven mindset
● Demonstrated success in previous positions
● Analytical thinking

What we offer:

● Competitive compensation package
● Internal training
● Multicultural dream team
● Remote work opportunity
● Corporate psychologist, coaches, mastermind for managers
● Corporate English/Ukrainian/Manual QA/Psychology and Coaching courses
● 15 PTO, 10 paid American holidays
● Flexible sick leaves
● Corporate merch

Working days are flexible.