Position: Managed Services Product Manager
Company: Life Vision
Experience required: 3y
English level: upper

**Requirements**:
- 4+ years in product management or managed services experience
- Proven ability to plan, build and represent Managed Services/IT Outsource
- Understanding of SDLC, Agile methodologies and their aspects
- Demonstrated ability to collaborate effectively across many stakeholders' functions
- Grasping complex concepts and make them clear for stakeholders
- Analyzing market/competitors' products and services, identifying pain points and problems of potential users, development zones and product growth prospects
- You know how to transform clients' needs into a service opportunity
- Documentation writing for product maintenance and recording the history of changes
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
- Personality type: proactive and reliable executive with an analytical mindset and attention to details
- Fluent spoken and written English C1

**Nice to have**:
- Work experience in IT Outsource companies
- German language is competitive advantage, but not necessary)

**Responsibilities**:
- Work closely with a team of QA Automation Engineers, Head of Testing Center and CEO
- Cooperate with Sales Lead and Marketing Team
- Wrap up services of our Testing Center with our own software product that helps run all kinds of testing for SMB and for large Enterprise
- Strategic positioning in DACH countries (however we plan to enter Global market) and complex project management
- Monitoring the project implementation to hit success criteria in accordance with business development strategy to satisfy even the most sophisticated client
- Competitive benchmarks to support offering creation or evolution
Identify new market changes and leverage them into new offers of our Managed Services
- Close collaboration with peer product managers to develop customer offerings that span across single portfolio components
- On an ongoing basis, identify customer needs/problems, collect customer requirements
- Estimation and adherence to planned costs for managed services
- Gain a deep understanding of customer experience, identify, and fill service/product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Look into trend reports, market statistics, industry content, and any available sales data
- Meet financial goals of the product by number of users, turnover, margin according to the business plan

**The company offers**:
- Opportunity for professional growth and self-improvement
- Challenging but exciting tasks and all needed tools to achieve them
- 8-hours working day, paid holidays, and sick leaves
- Opportunity to attend professional events financed by the company
- Training programs, conferences, and seminars (including international)
- Awesome colleagues and pleasant working atmosphere
- Ability to focus on your tasks — lack of bureaucracy and micromanagement
- Network-style culture — easy communications and access to clients
- Corporate celebrations and fun activities, some of them unforgettable
- Possible international on-site visits

**About the company**: This is a German company with over 20 years of leadership expertise in QA Automation. Our company is based in Germany, and it is our mission to provide «quality made in Germany» with our products and services worldwide. Among our existing clients are top companies from the list of Fortune 500. Our customers can ensure the quality of their systems and therefore the lasting success of their business with the help of our QA products and apps as a service. We value each of our members and give them maximum freedom regarding ideas and creativity that is the driving force of our Agile Company. Our customers and users include private and public companies and corporations from the energy, financial, information, service, and other sectors.

**How to apply**: we are waiting for your CV with the relevant Case/s