Position: Retention Manager
Company: iTalentify
Experience required: 1y
English level: upper

We are looking for an enthusiastic and experienced Retention Manager to develop long-term, trusting relationships with our customers. The Retention Manager's role is to analyse, segment and influence our client data base.

What you will do:

**Maintain and develop relationships with existing customers;**
**Target marketing content;**
**Deliver great customer retention ideas;**
**Raise our brand awareness;**
**Monitor and analyse customer's usage of our product;**
**Ensure the correct products and services provided to customers on time;**
**Expand the relationships with existing customers by constantly providing solutions that meet their needs and objectives.**

What you will need:

**Solid written and verbal English communication skills;**
**Proven previous work experience as a Product Owner, Project Manager, Retention Manager (services), Marketing Manager;**
**Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;**
**Experience with SMM/Google Ads/FaceBook Ads will be a plus;**
**Proven experience in delivering client-focused solutions to customer needs and demands;**
**Proven ability to juggle multiple projects simultaneously, whereas maintaining an attention to detail;**
**Outstanding listening, negotiation and presentation skills.**

What will you get:

Competitive compensation;
24 days of paid vacation per year;
Paid sick leave;
Medical insurance;
Career coaching;
Flexible working hours;
Friendly, ambitious and motivated team with a constant desire to grow and improve.
Interested in joining our team?
Apply now