Position: Key Account Manager
Company: Jelvix
Experience required: 3y
English level: fluent

**Requirements:**
- Understanding of the industries the company works with (Fintech, Healthcare, Insurance, Retail, Media, Automotive, Logistics)
- Understanding of current trends in the development of web / mobile, desktop applications, as well as in the areas of: AI, crypto
- Financial management and budgeting skills
- Time management and task management skills
- Knowledge of conflict and situational management
- Ability to effectively conduct meetings, negotiations and presentations
- Documentation skills (proposals, presentations, etc.)
- Risk management skills
- Prioritization skills
- JIRA, Slack, Google Apps, CRM
- Experience in sales and providing solutions based on customer needs
- Working experience with large clients

**Responsibilities:**
- Support of transactions corresponding to a mutually beneficial strategy
- Building and maintaining long-term relationships with clients
- Conveying to customers the value of Jelvix offerings both strategically and financially, implementing and promoting new Jelvix offerings through ongoing engagement with the customer
- Presentation of new company services to clients
- Identifying and developing new opportunities in client companies
- Assistance to the project team in the implementation of the project (within the competence)
- Ensuring customer satisfaction and retention
- Participation in the maintenance of risk registers
- Responding to customer questions and concerns in a timely and appropriate manner, managing complaints (complaint management)
- Tracking the profitability of existing accounts and suggesting the right actions to maximize profits

**We offer:**
- Work schedule is flexible — fixed amount of hours that you need to work per month
- Ability to work remotely
- 20 days off per year (10 days every 6 months are charged), unused days do not burn out
- Reimbursement of 5 sick days per year
- Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
- Partial compensation for external professional certifications
- English group lessons in the office with teachers (free of charge; 2 times a week)
- Reimbursement for sports or massage
- Large library with a scheduled purchase of new books every half a year
- Yearly Individual Development Plan (after the completion of the Adaptation Period)

**Send us your resume! We’ll be glad to talk with you in more detail!**