Position: Account Manager
Company: MagneticOne
Experience required: 1y
English level: upper

You’ll get to work with global business owners, e-commerce industry leaders, exciting tasks, and great colleagues.

Professional requirements
- proficiency in the English language at the upper intermediate level
- ability to make decisions independently and take responsibility for them
- ability to learn and share their knowledge to 
- work with objections and negotiate
- high level of sociability, ability to dialogue and listen to the client
- focus on explaining complex things in simple words so that after the answers, the client does not have even more questions
- focus on the result
- understanding the needs and problems of clients
- ability to generate ideas and find non-standard decisions
- ability to study quickly

What you’ll do
- business correspondence with customers
- providing advice on the company's products
- providing the necessary guidance to customers independently or with the 
- involvement of technical specialists
- receiving chats and calls according to a particular change - processing 
- requests for "purchase," questions about price/payment, functionality, and additional features.
- Identification of needs in incoming treatment.
- Bringing the benefits and values that the customer receives from buying a product or service. 
- Work with customer objections and doubts.
- Negotiating with potential customers.
- creation of letter templates, recommendations for answers under 
- challenging situations, search for practical solutions, development of guidance, and consultations on the most effective use of the company's 
- services and/or involvement of partners in implementing commitments.
- work with customer bases in CRM
- preparation of reports, data analysis

Nice to have
- Structured thinking
- Experience in negotiations

What we offer
- Competitive salary based on your results;
- Full-time position, flexible hours;
- Cozy office in Ternopil or working remotely;
- We are ready to invest in your education & self-development.

Can’t wait to see your CV and find out if we fit each other :)