Position: Sr. IT Manager - Business Applications
Company: Jabil
Experience required: 5y
English level: upper

Key responsibilities

* Set up the team based on the defined organization structure
* Directly manage the day-to-day activities of a 6-person internal (Business * Analysts, Developers, Architect) and 7-person outsourced (1 full Scrum) team
* Accountable for completing Software Development Projects on time and in line with Jabil’s quality standards in conjunction with Project Managers
* Work with Architects to define optimal system design
* Provide estimates for Projects and Change Requests
* Organize the 24/7 3rd level support for business-critical applications
* Ensure KPI targets are met for Services provided by the team
* Serve as an escalation point for any ongoing issues in the area
* Supervise geographically distributed resources including hiring, performance evaluation, professional and personal development
* Optimize resource utilization within the team
* Lead vendor selection for delivery of Software Development projects
* Manage external vendors / contractor resources used for staff augmentation/managed services
* Ability to work effectively under pressure with constantly changing priorities
* Communicate effectively at all levels of the organization (leadership, business, global counterparts and offshore vendors)
* Understand and embrace the global Information Technology strategic direction
* Ensure adherence to Technical and Functional governance processes
* Work with continuous improvement mindset - identify, improve and optimize opportunities to improve delivery
* Pilot new technologies
* Drive technology modernization effort within the team

Requirements

* Minimum of 8 years work-related experience required in the field of IT
* Applications, 4 years of experience in a management position
* Deep understanding of Agile Software Development concepts and toolset
* Experience in DevOps environment
* Good understanding of software development lifecycle (Waterfall and Agile)
* Demonstrated technological leadership experience
* Demonstrated knowledge of Software Architecture/Design principles
* Experience with Azure or AWS Cloud platforms
* Application development experience in Microsoft stack
* Bachelor's Degree in Computer Science or related field
* Strong team management background
* Excellent verbal and written communication skills
* Structured, process driven, pragmatic problem solver approach
* Experience with working in a multicultural environment
* Quick learner

Advantage

* Master’s Degree in Computer Science or related field
* Project management experience
* Vendor management skills
* Application development experience in open source stack
* ITIL Foundations Certification

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.