Position: Operations Manager: Acquisition & Funnel
Company: Rocket Delivery
Experience required: 2y
English level: intermediate

**About The Role**
• Rocket is looking for an Operations Manager: Acquisition & Funnel who will have a direct impact on business operations, marketplace balance by closely monitoring, planning and managing courier sourcing and their optimal conversion and retention.
• You will start with owning acquisition and funnel within the courier operations vertical, which is a combination of project management, data-driven decision making, and interpersonal skills with a direct impact on business performance.
• A person in this role is comfortable with an “all hands on deck” environment, eager to solve non-structured problems and thrive in a hustle startup culture.

**Key skills**
• 3+ years of relevant experience in Operations/Marketing/Lead Gen;
• Analytical and problem-solving skills;
• Experience with CRM implementation and communication management systems;
• Good Excel/gSuite skills;
• Demonstrated leadership in creating initiatives and leading projects at your organization;
• Ability to create, implement and improve scalable operational processes;
• Entrepreneurship mindset and ability to efficiently work under pressure;
• Strong communication and stakeholder management skills;
• Upper-intermediate in English.

**You will do:**
• Analyse current acquisition channels, tools, metrics and propose changes for optimization;
• Lead best practices and tools implementation to achieve top results in courier acquisition;
• Identify process weaknesses, seek ways to optimize acquisition costs by different channels;
• Run experiments, validate hypotheses, measure the impact with data. Consolidate results into action plans and product requirements to put successful processes on rails;
• Liaise with the Logistics and Products teams to ensure directional alignment, prioritization and KPI’s.

**We can offer:**
• Flexible working hours;
• Challenging tasks;
• Young, friendly and skilled development team (middle+ level) ;
• Skilled management;
• Regular team events and activities;
• Abilities to visit conferences, master classes, pass certifications;
• Comfortable office in the city center;
• Tea, coffee, cookies, fruits;
• 20 working days of paid vacation per year.