Position: Account manager
Company: ITalentify
Experience required: 1y
English level: upper

**Key tasks:**
 Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
 Be responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis;
 Monitor and analyze customer's usage of our product;
 Be responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships;
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
 Negotiate contracts and close agreements to maximize profits.
**Knowledge and skills:**
 Strong English written and verbal communication skills;
 Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, Loyalty Manager, Customer Support Manager or any other relevant role;
 Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
 Solid experience with CRM software and MS Office (particularly MS Excel);
 Experience in delivering client-focused solutions to customer needs;
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
 Excellent listening, negotiation and presentation abilities;
 Readiness to take at least 1 or 2 night shifts per week.
**We offer you:**
 Flexible schedule so that you can find time for yourself;
 Paid training session conducted by experienced trainers + shadowing program and post-training support;
 International contract as well as bonuses for meeting provided metrics and impressive quality results;
 Opportunities for professional development and personal growth;
 Competitive salary;
 Convenient friendly office in the city center with the atmosphere you'll fall in love with (5 minutes' walk from Olimpiyska metro station);
 Regular exciting corporate events & teambuildings;
 Medical Insurance;
 Being a part of a great and inspiring project.