Position: User researcher
Company: Little Voice
Experience required: 5y
English level: fluent

We are looking for a senior user researcher to work and lead on a number of research projects for our clients. This role is diverse, exciting and you will closely work with clients, product managers and with a team of amazing designers.

**About LittleVoice**

Little Voice is a young, thriving and award-winning product design agency with offices in London and Kiev. We help businesses differentiate their connected products, retain and attract customers, unlock growth and de-risk their product delivery through the art of clear and powerful user interface design.

We are trusted by our clients to elevate their product experiences to the next level, solve critical business problems and make an impact and scale through design.

Our B2C and B2B clients include established and iconic brands such as: Konica Minolta, Leica Camera AG and Michelin as well as fast-paced start-ups in the financial, medical and sustainability sectors.

Learn more on Little Voice website http://littlevoice.io/

**About the role**

We are looking for a senior user researcher to work and lead on a number of research projects for our clients. This role is diverse, exciting and you will closely work with clients, product managers and with a team of amazing designers.

You will conduct research studies, delivering meaningful insights that would feed into the product development, proactively improve research processes within Little Voice and identify new research opportunities.

**What you will do**

- **Plan research studies** - You will work closely with team members and clients to define research objectives, formulate research proposals as well as select the right research method (qualitative or quantitative) and participants to deliver valid and reliable insights
- **Conduct research studies** - You will facilitate research studies ensuring that team members and clients are engaged throughout the research process
- **Generate strategic and tactical insights** - You will generate insights that are impactful and that drive product design improvements and strategy
- **Analyze and present research findings** - You will analyze and communicate research insights via e.g., presentations, workshops, reports or whatever mechanism is most suitable and impactful
- **Identify research opportunities** and gaps in knowledge, collaborate with designers and stakeholder to understand research needs and proactively propose further research
- **Drive the function of user research** **forward** within LittleVoice and improve current processes, documentations, storage, data management as well as help develop budgets and timelines for research projects

**Your experience**

- 5-6+ years of experience as a senior user researcher, with experience in a variety of fields (B2B, B2C etc)
- Hands-on experience with both exploratory and evaluative qualitative research methods (either asynchronous or synchronous)
- Experience with quantitative research and basic statistical analysis
- Excellent command of written and spoken English
- Familiar with different research tools and video editing software
- Knowledge of GDPR and data protection and data privacy policies
- Bachelors, Masters or PhD degree in a relevant field is desirable (e.g. usability, human factors, HCI, sociology, anthropology, ethnography, psychology, design, service design, statistics).
- **Ability to travel**

**To thrive in this role, you’ll be**

- Proactive and self-driven
- Organised, and pay great attention to details (e.g. in your reports)
- Curious and love research
- Enjoy collaborating with designers, product managers and other stakeholders

** What we offer **

 - Work from our London office, our Kyiv office or from home.
 - Be part of an experienced and friendly team that designs with heart.
 - Work for start-ups through to established and iconic brands, across multiple areas of product design.
 - Professional training courses.
 - Enjoy opportunities for rapid promotion.

** The team **
Little Voice team is currently 8 people, based in London and Kyiv. We are looking to grow in both location, and are also open to remote candidates.

We are a unified design team, with UX designers, UI designers, UX researchers, UX writing working together. We have deep and long-standing relationships with clients and work closely with our Product Management and Engineering partners from the client side.

Our team has experience from a variety of companies and industries, consumer and enterprise. We know that experience of the senior design leads is important to someone looking to join a new company, so we want to give you a chance to check out our backgrounds and past work if you're interested:

**Vladimir Khokhlov ** – Previously at Sony, Nokia, Skype, Microsoft

**Natasha Sopieva ** – Previously at Canon, eBay, Hitachi, Skype, Microsoft

**Dmytro Izotov ** - Previously at Skype, Microsoft, Philips