Position: People Partner
Company: Helpware
Experience required: 1y
English level: fluent

Helpware is a technology-driven American company with offices in the USA, Ukraine, Germany, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals are driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
 
Our Team is growing and we’re looking for an experienced People Partner to join Helpware. We need a specialist who is aware of personnel production under Polish law, who will be organizing and conducting activities associated with the HR management function (evaluation, adaptation, motivation, etc.). In cooperation with line management, will develop the policies, techniques, and procedures used at the company, and will be responsible for compensation and benefits administration as well as internal communications.

**The role will involve:**

Conduct a full cycle of talent management process (onboarding and adaptation, performance review, probation period control, termination of agreements, etc.)
Implement and support new initiatives related to HRM (leadership educational programs, HR analytics, HR processes automatization)
Integrate and support existing HR processes and contribute to improvements in team members’ experience flow. Ensure that HR policies are understood and followed
Work closely with management and people to improve work relationships, build high-performance culture and retention strategy. Advising team members in HR administration inquiries, providing required information using available sources
Implement and supervise surveys and data analysis (NPS, eSat, reporting, etc)
Actively support Team Leads/ Operation Managers in their quest to set up and manage high performing teams, help to identify and resolve issues before they affect teams` performance
Establish and maintain trustful cooperation with the team, pro-actively interact with team members and be there when needed. Act as a main point of contact for all HR related staff
Conduct regular feedback talks and performance reviews
Managing the performance appraisals held yearly for the team members, trial reviews, conduct 1-on-1 with team members to track engagement and satisfaction level
Be involved in personal development planning for the team members, hereunder Performance Improvement Planning, promotions etc.
Resolving complex people relations issues and address grievances
Providing cross-location support in set-up and utilizing company HR tools
Collaborate with the team in organizing corporate events and engagement activities
Manage benefits package

**What will make you successful at the position:**

Strong English communication and written skills
Experience with personnel production under Polish law
Experience using Bamboo HR or other relevant Personnel records administration tool (preferable)
Strong Google services and Excel knowledge
Experience in working with big volume data (extraction, analysis)
Good analytical and interpersonal skills
Proactive and positive approach)

**We offer:**

Competitive compensation
English classes with the native speaker
Business hours: 10 AM - 7 PM; 11 AM - 8 PM
Corporate training and parties
Family environment with an extremely friendly team and unlimited support
If you feel like we are a Company that you are looking for and would like to join our Team, please, send your CV in English

We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted

If you have the qualifications needed and ready to maintain the required duties daily, please apply!

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