Position: Delivery Manager/ Project Manager (Europe)
Company: 3DLook
Experience required: 5y
English level: upper

We are seeking an experienced Delivery Manager/ Project Manager to join our team in Europe( remote).

3DLOOK is a leading virtual fit company that enables innovative personalized shopping experiences based on a consumer’s unique body profiles to drive conversion and engagement and reduce returns. The has around 100 active clients around the globe, including some of the biggest brands in the world, has been recognized in Gartner® Hype Cycle™ for Retail Technologies 2021, won the Digiday Technology Award and RTIH Innovation Award in 2021, LVMH Innovation Award, and the IEEE Retail Digital Transformation Grand Challenge in 2019, and was recognized as one of the 2020 Pioneers of the New Worlds.

We are seeking an experienced Delivery Manager/ Project Manager to join our team in Europe( remote).

Responsibilities:

Customer Delivery Excellence:

- Serve as the single point of leadership and own end-to-end accountability for program delivery by driving engagements/projects to successful completion;
- Engage with Client Leadership/Task Leads to ensure proper expectations
- Coordinate with Cross-Functional Leads to ensure the management of project teams’ daily activities, projects, and tasks to focus on adhering to best practices, high standards, and on-time delivery to the customer
- Manage customer expectations and maintain consistent, proactive communication with the client to solicit feedback, resolve issues, and ultimately achieve customer satisfaction
- Adept at assessing risk management activities, anticipating potential problems, and presenting alternative solutions along with mitigations
- Ensure agile methodologies enforce project standards throughout the duration of the Program
- Identifies and resolves obstacles to completing projects on time and within budget
- Conducts project meetings and prepares regular reports to communicate the project’s status within and beyond the project team.

Traditional Program Management:

- Understand and align Corporate goals to Development goals in partnership with the leadership team and functions
- Partner with the scrum master and manage the day-to-day operations of project deliverables such as, but not limited to: project schedules, team agendas and meeting minutes, key risks/drivers, development plans, decisions taken, and maintenance of relevant program history
- Partner with the core team and functions to help conceptualize development strategies and risks. 
- Build and maintain project roadmaps and project plans to guide the work of the team accordingly.
- Set up team meetings with defined follow-up actions and communications to key stakeholders to ensure ongoing transparency and alignment
- Work proactively with the team and functional leads to ensure timely action to address deviations and/or risks that could affect meeting defined program objectives. Regularly assesses challenge points and opportunities for acceleration.
- Identify and resolve issues by leveraging the expertise of the group
- Interface with and report on progress and issues
- Provide input to program budget and resource requirements

Organizational Leadership:

- Participate in recruiting, training, professional development, and retention of personnel
- Collaborate with other program managers to enhance the corporate operations and infrastructure
- Create a team culture of positivity and collaboration and be capable of addressing issues/conflicts in a way conducive to the team’s success

Qualifications and experience:

- 5+ years of experience working as a project manager in software engineering, developing rich mobile applications.
- 2+ years of leading delivery and program/project management teams.
- Bachelor’s degree in Computer Science, Computer Engineering, or equivalent work experience. Strong computer science fundamentals.
- Experience working with Customer Success, QA, Product, and various sales functions to deliver high-quality products at a startup velocity.
- Track record of delivery in a rapidly changing, highly collaborative, multi-site, multi-stakeholder startup environment.
- Ability to deliver project roadmaps and timelines to a wide range of internal and external stakeholders.
- Self-motivated team player with advanced analytical thinking and problem-solving skills.
- Pragmatic problem-solving across multiple types of issues in project work.
- Willingness to learn new areas of focus. 
- Comfortable with ambiguity.
- Strong organizational skills.
- Excellent written and verbal communication skills.

We offer the following benefits:    

- Career perspectives inside the company (growth up to Executive positions);
- Participation in the Stock Option Program is granted after 6 months of work in the company in case of exceptional results;
- Professional workshop attendance at the company’s expense. According to corporate policy, you may request compensation for participation in an educational course, webinar, etc. In such a case, the company can refund these expenses partly or fully;
- You will be entitled to 4 weeks (20 working days) of paid vacation in a year;
- Paid sick leaves (10days/year with full coverage);
- Flexible working hours;