Position: Account manager
Company: Saphira Agency
Experience required: 2y
English level: fluent

As an Account Manager, you will be a key role in the SAPHIRA team. You will be directly responsible to build and maintain good relationships between our clients and our company. 

Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied.

They may assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

 
Responsibilities:

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
 

Requirements:

2+ years experience in marketing/advertising agencies
Exceptional verbal and written communication skills.
Ability to collect, track, and analyze large amounts of data.
Adaptability and strong problem-solving skills.
Excellent active listening skills.
Ability to build rapport and collaborate with others within the company and externally.
Understanding of consumer behaviors and industry trends.
Extensive, accurate product knowledge.


Benefits of working with us:

● 24+5 calendar days paid vacation and 100% paid sick leave
● Be part of a truly international team
● Useful talks and business insights by company owners
● Funded learning programs to improve or learn new job skills
● English language courses
● Enjoy regular corporate events and parties at the city’s most exclusive venues
● More smoothies, tea, and choice of coffees than a Californian Starbucks
● Fruits, cereals, and snacks galore
● Thrash the Chinese Olympic team by practicing your table tennis skills
● Pet-friendly Friday’s
● Inhouse barbershop, manicure. And much more to come!

So, let’s move on together! Send us your CV and join our team!