Position: Junior Engagement manager
Company: Blackthorn Vision
Experience required: no_exp
English level: upper

**We are looking for a Junior Engagement manager to join our team!**

**Requirements:**
▪  **Work experience in sales or completed courses;**
▪ Team player;
▪ Good presenter and speaker;
▪ Result oriented and open for constant improvement search;
▪ Able to multi-task, meet deadlines;
▪ Excellent research and analytical skills.
**Will be a plus:**
▪ Familiar with Marketing area including lead generation, email campaigns, marketing collateral development, creating ideal customer profile, etc;
▪ Familiar with CRM tools;

**Responsibilities:**
▪ Deepens industry knowledge and understanding of the firm’s clientele;
▪ Research and identify potential leads through various channels, including online research, social media, and networking events;
▪ Builds and maintains client databases using CRM tools;
▪ Seeks opportunities to upsell products to existing accounts;
▪ Nurtures working relationships with clients;
▪ Tracks client’s processes and provides prompt assistance when needed;
▪ Designs and executes solutions tailored to client needs;
▪ Ensures compliance with company policies and follows ethical standards;
▪ Manages client expectations and ensures delivery of client requests.

**About the project:**
Recnice is the fun and easy to use recognition and rewards platform to engage all employees, build a connected culture, and improve retention and productivity at every level of the organization.
In the engagement manager role, you will be responsible for overall client experience with the Recnice product. You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points. Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients.