Position: CRM manager BF
Company: Product Madness
Experience required: 2y
English level: intermediate

Daily Responsibilities:




● Configuring CRM campaigns and reviewing asset quality;

● QA and test campaign set ups to ensure error-free execution;

● Perform post-launch checks to monitor campaign performance;

● Setting up campaigns going via available communication channels (email, push, FB bot, etc.),

monitoring channel engagement (Click-through-rate, Open Rate) and suggesting channel

improvements;

● Collaborating with other teams across the business: Art, Product, Solutions, Social Media, VIP, Customer Service.

Ad Hoc Responsibilities:




● Preparing art briefs and writing marketing copies (emails, push notifications);

● Providing ideas for new campaign concepts;

● Suggesting areas of improvements (tools, processes);

● Escalating issues that surface.


Essential Requirements:




● You have some experience of marketing campaign execution or QA;

● You have a good understanding how to utilize different communication channels to achieve best results;

● You have good technical knowledge and an eye for detail;

● You can demonstrate good written and spoken English, as communication skills are essential

for daily communication with teams based in London;

● You have managed multiple projects or campaigns at the same time and you have a strong

sense of priorities to get things done in the most efficient way.




Desirable Requirements:




● You are keen to learn!

● You have great interpersonal skills and able to communicate effectively with your team

members and other teams across the business;

● You can apply logical thinking when managing complex tasks;

● You are super organized;

● You are flexible, team-oriented and willing to work in a fast-paced environment.




What we offer:

● 24 Paid Vacation Days and Additional Days Off
●Paid Sick Leaves
●Learning & Development
●English Classes
●Comfortable Office Location
● Office Wellbeing
● Team Building
●Travel: Business Trips
●Gifts: New Year Gift, Birthday Gift, Welcome Box for New Starters
● Career Path and Mentorship Program
●Parental Leave: Maternity and Paternity Leave
● Referral Program: Active Program with Great Bonuses
● Relocation Support
● Performance Review and Bonus
● Medical Insurance and Sports Activities Compensation