Position: Business Analyst
Company: Ivy Tech Holdings LTD
Experience required: 2y
English level: upper

We're looking for a person with business analysis experience and stakeholder management. Ability to maintain Jira is a strong requirement.
We want you to help us deliver our amazing value proposition to the market and join a team of industry leaders.
City\Country
Kharkiv/Ukraine
Work experience
2-5 years
Type of employment
Full-time
Requirements
- Strong 2+ years of commercial experience
- Experience working with APIs
- Desire to work in an exciting fast paced environment
- Excellent English (written/spoken), including technical language
- Experience in Fintech/Paytech
- Understanding of payments concepts including
- PCI Compliance
- Gateways and alternative payment methods
Personal Qualities:
- Highly driven, self-motivated and enthusiastic
- Excellent organisational and time management
- Evidence of self learning, external hobbies and personal development

Role & Responsibilities:
- Work with the Customer Success team to understand and investigate feedback from customers and thereafter recommend improvements.
- Work with internal and external stakeholders to gather business requirements, make recommendations, outline problems, opportunities and write detailed business solutions in a form of use case and user story.
- Own and facilitate requirements lifecycle sessions: feasibility, exploration, engineering, deployment.
- Conduct research to determine if solutions to the business requirements currently exist within the business and/or market, and if not, whether new solutions are feasible.
- Manage requirements backlog and facilitate prioritisation sessions.
- Communicate business priorities to the Product team to drive effective solutions, and act as the liaison between other departments and the Product team.
- Articulate to the Product team the vision of what the business needs and work with the Head of Product to ensure what is delivered meets those needs.
- Create effective user journeys, stories, and process flows to the Product development team working in an agile manner.
- Effectively support the Product delivery team through changes in objectives and the re-prioritisation of requirements.
- Maintenance of JIRA to ensure accuracy and transparency of current pipeline
- Define the scope or describing the requirements in detail for correct implementation.
- Get the necessary approval on requirements from the Product Manager & discuss those with the technical teams for implementing these requirements.
- Track changes required in the project and perform analytics and reporting of key metrics as and when needed.

Your skills and experience are very important for us but your personal qualities will play a key role in obtaining the desired vacancy.

Being a member of ivy tech means:
- Working with modern technology and building innovative products long term (no bench time, no project switching!)
- Plenty of opportunities for learning and continued growth in your career
- Working directly with the client which means opportunity to improve English skills, build international relationships and learn from Western management style
- Modern, brand new office in Diamond City: Above Botanichniy Sad Metro Station, modern food court, access to gym (paid), street and paid secure parking, 24 reception and security. Corporate events and general wellbeing.
Work from home and flexible work schedule a possibility (depending on client)
- Health insurance after 3 months probation period
- Laptops and monitors for use
- We are a company that is based on values such as integrity, kindness, honesty and respect.
- Western business management
Thank you for considering a career with us!

About project:
Paydock is a Fintech Scaleup. We provide a sophisticated payment solution to online merchants who want to increase profit and flexibility in their payment solution. We work with large retailers, exciting business platforms and large Not-For-Profits. Our teams are located internationally across London, Ukraine and Sydney. You will need to have a reasonably strong understanding of online products and technology in general.