Position: Account Manager
Company: Sinspired
Experience required: 1y
English level: upper

Sinspired Studio is a young company that offers a variety of art services: professional game visual development, 2D stylized art, concept design, environment design, illustrations, 2D spine animation.

Having advanced skills and infinite creativity, we know exactly how to create vivid and wholly interactive graphics that will completely fulfill your requests.

Objectives of this Role

— Act as the main point of contact in all matters relating to client concerns and needs.
— Build and strengthen client relationships to achieve long-term partnerships.
— Maintain accurate client records, keeping track of any contract updates and renewals.
— Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
— Increase the marginality of the trusted portfolio of clients.
—Support contract signing and client onboarding.

Daily and Weekly Responsibilities

— Take inquiries and requests from customers and address their needs.
— Stay on top of accounts, making sure they’re receiving services in the best way.
— Meet regularly with other members of the team to discuss progress and find new ways to improve business.
— Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
— Holding regular meetings with current clients.
— On-board new clients.

Skills and Qualifications

— Internship or professional experience 1+ year in a Sales/Account or customer service/Customer success role.
— Ability to multitask and juggle several responsibilities simultaneously.
— Strong written and verbal communication skills.
— Good attention to detail and organizational skills.
— Upper-intermediate level of English.