Position: Head of Back Office
Company: Squro
Experience required: 5y
English level: upper

We are looking for an experienced **Head of Back Office** for a Product IT company!

Hi! We are 🔥Squro🔥, an international fin-tech product company. Deeply understanding our client’s needs, we create a convenient and transparent fin-tech environment, striving to provide the best conditions and services.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success. The company has a European financial license and works with global partners.

**Responsibilities:**
- Management and administration of the department
- Creating and implementing a back-office strategy in accordance with the company's global strategy
- Analyzing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
- Ensuring compliance with international L&C procedures
- Liaising with other departments to escalate and resolve all client issues in a timely manner 
- Monitoring the efficiency of cooperation with various PSP, risk assessment and management
- Reviewing the automation of Back Office and replacing manual processes with automated systems where required
- Preparation of back office procedures, policies, terms & conditions, contracts and relevant disclaimers
- Controlling over the reconciliation of all financial assets of the company
- Controlling costs and budget to help the organization optimize costs
- Coaching and motivating teams to achieve productivity and engagement

**Requirements:**
- 2+ years of experience on the position Head of Back Office or similar position
- 5+ years of experience in financial or crypto, banking, gaming industry 
- Experience with KYC, AML procedures, etc.
- Deep knowledge and experience with international L&C procedures
- Experience managing a team of 15 or more employees
- Experience analytically, based on received data, determine and prioritize next steps to improve product/department work/solve problems
- Experience in implementing new payment systems
- Knowledge of data analytics and reporting
- Good understanding of financial tools
- Management and leadership skills
- Negotiation and communication skills
- Analytical mindset
- Upper intermediate and higher level of English

**We offer:**
Professional and personal growth
Сhallenging, fast-moving, and unique tasks in the FinTech field with our product
Ability to be close to the business and take part in making fast decisions
Full accounting support and taxes compensation
Compensation for visiting a gym and learning English expenses
Regular team retrospectives
Flexible schedule
Paid vacations, sick leaves, public holidays, ability to take days off
Corporate equipment