Case: TUKARAM S/O SADASHIV CHAUDHARI Vs. THE EXECUTIVE ENGINEER, MAHARASHTRA STATE ELECTRICITY DISTRIBUTION COMPANY LTD. &amp; ANR

held that though the appellant had applied for an electricity connection in 1996, he did not submit a test report. The SCDRC held that at the highest, the respondent could be held liable for a deficiency in service as the electricity connection was not given even after 2007. Yet the appeal was allowed and the complaint was, in consequence, dismissed. 9. When the appellant carried the matter to the NCDRC, the revision was initially dismissed. However, the appellant filed a review petition. The Review Petition was allowed and a compensation of Rs 2,00,000 was awarded to the appellant. 10. Mr. Vinay Navare, learned senior counsel appearing on behalf of the appellant submits that this is a case where an agriculturist was left in the lurch for nearly nineteen years after the submission of an application for the grant of an electricity connection. It was urged that in the written statement, a false stand was taken by the respondent to the effect that the electricity connection had already been granted. The fact of the matter is that it was only when the High Court of Judicature at Bombay passed an order on 14 August 2015 in Criminal Writ Petition No. 247 of 2005 that the connection was granted on 4 September 2015. Hence, it was urged that a case for the grant of compensation was made out since the appellant was disabled from using his bore well in the absence of electricity. The purpose of having a bore well was defeated as a consequence of which the land of the appellant could not be irrigated. The damage which was sustained by the appellant, was in the submission, liable to be compensated. The award of Rs 2,00,000, it was urged, does not meet the requirement of fair compensation. 11. On the other hand, learned counsel appearing on behalf of the respondent submitted that it was the failure of the appellant to submit a test report for nearly eight years after the submission of the application that led to a delay in the grant of an electricity connection. Reliance was placed on an undertaking alleged to have been issued by the appellant on 2 February 2007 to the effect that he had been granted a connection for the purposes of the bore well after the order of the District Forum (On this aspect, Mr. Navare, learned senior counsel has pointed out that the alleged undertaking has been produced for the first time before this Court in the counter affidavit and was not either pleaded or set up in the proceedings before the District Forum.) 12. The facts as they emerge from the record indicate that the appellant had initially applied for an electricity connection in December 1996. The appellant, however, submitted a test report, which is a requirement for obtaining such a connection, only in March 2005. Hence, the respondent cannot be faulted for the delay which occurred between the date of the submission of the application and until the appellant complied with the requirement of submitting a test report. 13. But the fact of the matter is that the test report was submitted on 24 March 2005. There is no cogent explanation on the part of the respondent as to why a decade thereafter elapsed before the electricity connection was granted to the appellant. As a matter of fact, a criminal complaint was lodged by the appellant. Criminal Writ Petition No. 247/2015 was instituted by the Executive Engineer of the respondent. On 14 August 2015, a Division Bench of the Bombay High Court, while quashing the complaint, passed the following order: ?The learned counsel appearing for the petitioners, on instructions of Assistant Engineer i.e. petitioner no. 2, makes a statement that, by 5th September, 2015 the new meter with electric supply will be supplied in agricultural field of Respondent no. 1 i.e. in Gut No. 258/1B at Bamkheda Shivar, Tq. Shahada, Dist. Nandurbar. The earlier electricity bills will be treated as ‘Zero?. 2. In the light of statement of the learned Advocate appearing for the petitioners, the learned counsel appearing for Respondent No. 1, on instructions of Respondent No. 1, submits that, the Respondent No. 1 has no objection, if the Petition is allowed and the proceedings in R.C.C. No. 4/2015 pending on the file of J.M.F.C. Shahada are quashed and set aside along with Crime No. 1/2015 under Sections 166, 167, 384, 420, 465, 468, 471, 477A and 34 of I.P.C. r/w Section 66D of Information Technology Act, 2002 registered with Sarangkheda Police Station, Dist. Nandurbar. 3. In the light of above, the proceedings in R.C.C. No. 4/2015 pending on the file of J.M.F.C. Shahada and Crime No. 1/2015 under Sections 166, 167, 384, 420, 465, 468, 471, 477A and 34 of I.P.C. r/w Section 66D of Information Technology Act, 2002 registered with Sarangkheda Police Station, Dist. Nandurbar are quashed and set aside. The Petition stands allowed in above terms.? 14. The above order indicates that a statement was made on behalf of the respondents that a new meter with electricity supply will be provided to the agricultural field of the appellant on 5 September 2015. Such an exercise was carried out on 4 September 2015. 15. In this background, we are of the view that the appellant has suffered hardship and inconvenience as a result of an unexplained delay of one decade on the part of the respondent(s) in granting an electricity connection. After the submission of the test report, no further steps were required to be carried out by the appellant. The appellant evidently required an electricity connection for the purpose of activating the bore well for supplying water to his agricultural fields. 16. In our view, having regard to the above facts and circumstances of the case, the grant of compensation by the NCDRC in the amount of Rs 2,00,000 will not be adequate to meet the requirement of just and fair compensation to a consumer who has suffered as a consequence of the default of the respondent.

Decision (1 = appeal accepted, 0 = rejected): 1

Explanation:
1[ds]12. The facts as they emerge from the record indicate that the appellant had initially applied for an electricity connection in December 1996. The appellant, however, submitted a test report, which is a requirement for obtaining such a connection, only in March 2005. Hence, the respondent cannot be faulted for the delay which occurred between the date of the submission of the application and until the appellant complied with the requirement of submitting a test report14. The above order indicates that a statement was made on behalf of the respondents that a new meter with electricity supply will be provided to the agricultural field of the appellant on 5 September 2015. Such an exercise was carried out on 4 September 201515. In this background, we are of the view that the appellant has suffered hardship and inconvenience as a result of an unexplained delay of one decade on the part of the respondent(s) in granting an electricity connection. After the submission of the test report, no further steps were required to be carried out by the appellant. The appellant evidently required an electricity connection for the purpose of activating the bore well for supplying water to his agricultural fields16. In our view, having regard to the above facts and circumstances of the case, the grant of compensation by the NCDRC in the amount of Rs 2,00,000 will not be adequate to meet the requirement of just and fair compensation to a consumer who has suffered as a consequence of the default of the respondent.