Question: How can you get people to be nicer to you when working customer service?

  Options: 
 A. Mount a mirror behind you, that way if people are nasty and yelling they'll have to look at themselves and they will be more likely to moderate their tone.
 B. Mount a kitty poster behind you, that way if people are nasty and yelling they'll have to look at themselves and they will be more likely to moderate their tone.
Answer: A