rescue: european certification for second victim support

Conditions: Second Victim Phenomenon; Occupational Stress; Healthcare Workforce Well-Being; Patient Safety; Healthcare Quality; Support Interventions

Summary: the "second victim" phenomenon affects healthcare professionals who experience highly stressful events in their daily practice, potentially compromising their well-being and patient safety. despite the need for structured support interventions, many european institutions lack formal programs to address this issue. the rescue project responds to this need, building on the previous work of the ernst consortium (cost action 19113). its objective is to develop and validate two certification systems: one for second victim support interventions and another for training healthcare professionals as peer supporters. a mixed-methods approach will be used, incorporating expert consensus techniques (e.g., delphi study and consensus conferences) and pilot studies in healthcare institutions across multiple european countries. the study aims to establish european certification standards for second victim support interventions, improving support for healthcare professionals, increasing resilience, and reducing the impact of adverse events on clinical performance.

the rescue project (european certification of interventions in support of second victims) aims to develop and validate two certification systems to improve support for healthcare professionals who experience the second victim phenomenon. this phenomenon occurs when healthcare workers are involved in stressful or traumatic clinical events, potentially affecting their well-being and patient safety. despite its significant impact, many european institutions lack structured support interventions to address this issue. background and rationale: the ernst consortium (cost action 19113) identified a critical gap in support interventions for second victims. over four years of research, the consortium developed an intervention model structured into five stages: prevention, self-care, peer support, structured professional support, and structured clinical support. the rescue project builds upon this work to create a european-wide certification system for second victim support interventions and peer supporter training. study objectives: the primary objective of the study is to implement and validate two complementary certification systems: rescue-interventions: certification for structured support interventions in healthcare institutions. rescue-peer supporters: certification for healthcare professionals trained to provide peer support. these certification systems will be developed through expert consensus techniques (delphi study, consensus conferences) and validated through pilot studies in multiple european healthcare institutions. methodology: this is an observational, descriptive study using a mixed-methods approach. the study will be conducted in four phases: phase 1: definition of certification standards through expert consensus and literature review. phase 2: pilot application of the certification system in selected european institutions (austria, belgium, portugal, and spain). phase 3: evaluation of certification effectiveness through qualitative and quantitative assessments. phase 4: finalization and dissemination of the certification framework. expected impact: by establishing a standardized certification system, rescue seeks to ensure that healthcare professionals receive appropriate training and institutional support when dealing with adverse events. the project aims to increase resilience, improve patient safety, and integrate second victim interventions into european healthcare systems. funding and ethical considerations: the study is funded by cost innovators grants (cig), european cooperation in science \& technology (grant id ig19113) and has received approval from the comité de ética de la investigación del hospital universitario san juan de alicante.

Eligibility criteria:
inclusion criteria: * healthcare professionals (e.g., physicians, nurses, midwives, clinical managers, patient safety officers). * a minimum of 5 years of experience in healthcare-related fields such as clinical management, patient safety, quality assurance, or second victim support interventions. * employed in a healthcare institution or involved in second victim support initiatives at the time of the study. * willing to participate in peer support training, intervention certification, or evaluation processes related to the rescue project. * able to provide informed consent to participate in the study. exclusion criteria: * non-healthcare professionals or individuals without experience in patient safety, clinical management, or second victim support. * less than 5 years of professional experience in relevant fields. * not affiliated with a healthcare institution or not involved in second victim support activities. * unable to provide informed consent.

Keywords: second victim phenomenon healthcare professionals occupational stress peer support programs psychological support in healthcare patient safety healthcare workforce well-being certification of support interventions