work-related challenges in psychiatric-psychosomatic clinics

Conditions: Work Engagement; Burnout; Job Satisfaction; Turnoverintention; Service Quality

Summary: the aim of this project is to evaluate the work-related challenges faced by healthcare professionals (nurses, psychologists, and doctors) in german psychiatric-psychosomatic clinics. by applying the job demands-resources (jd-r) model, this study investigates how job demands and resources influence job satisfaction, turnover intention, and subjective service quality. special focus is given to the roles of burnout, engagement, and psychological safety as mediators and moderators in these relationships. through a cross-sectional online survey targeting 600 healthcare professionals, this study aims to identify key factors affecting well-being and performance in mental health settings. the findings will contribute to the development of interventions to improve the working conditions and service quality in psychiatric-psychosomatic care.

this study uses an online questionnaire to collect data from healthcare professionals (nurses, psychologists, and doctors) working in psychiatric-psychosomatic clinics in germany. the survey aims to assess their experiences and perceptions regarding work-related challenges, job demands, and resources, as well as their impact on job satisfaction, turnover intention, and subjective service quality. the study applies the job demands-resources (jd-r) model to explore the relationships between these factors, with a particular focus on the mediating roles of burnout and engagement and the moderating role of psychological safety. the survey will be conducted at a single time point, targeting 600 healthcare professionals (200 nurses, 200 psychologists, and 200 doctors) across various psychiatric-psychosomatic clinics in germany. data will be collected using standardized scales to ensure reliability and validity. participants will be recruited via email invitations sent to clinics, with the survey distributed through the sosci survey platform. participation is voluntary, and all data will be anonymized and handled in compliance with ethical and data protection regulations. main research questions are: i. how do the surveyed resources and demands of healthcare professionals impact job satisfaction, turnover intention and subjective service quality? ii. what roles do burnout, engagement, and psychological safety play as mediators and moderators in these relationships? iii. what are the key challenges and resources identified by healthcare professionals in their daily work within psychiatric-psychosomatic settings?

Eligibility criteria:
inclusion criteria: * healthcare professionals (nurses, psychologists, or doctors) working in psychiatric-psychosomatic clinics in germany * age 18 years or older * sufficient german language proficiency to complete the questionnaire * willingness to provide informed consent exclusion criteria: * individuals not working as nurses, psychologists, or doctors in psychiatric-psychosomatic clinics * age under 18 years * insufficient german language proficiency to complete the questionnaire * massively limited cognitive abilities

Keywords: health care providers patient safety occupational well-being