THIS OPINION WAS INITIALLY ISSUED UNDER PROTECTIVE ORDER AND
IS BEING PUBLICLY RELEASED IN ITS ENTIRETY ON AUGUST 26, 2019
DENIED: August 20, 2019
CBCA 6185
P.K. MANAGEMENT GROUP, INC.,
    Appellant,
v.
DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT,
  Respondent.
Doug P. Hibshman and Nicholas T. Solosky of Fox Rothschild LLP, Washington, DC,
counsel for Appellant.
Julie Cannatti and Jonathan English, Office of General Counsel, Department of
Housing and Urban Development, Washington, DC, counsel for Respondent.
Before Board Judges GOODMAN, RUSSELL, and CHADWICK.
CHADWICK, Board Judge.
P.K. Management Group, Inc. (PKMG) timely appealed from a decision of a
Department of Housing and Urban Development (HUD) contracting officer denying a claim
for nonpayment of $53,812.44 under a HUD field service management (FSM) contract. 
After discovery, PKMG filed a summary judgment motion, and HUD cross-moved in the
alternative for dismissal for failure to state a claim on which we could grant relief or for
summary judgment.  Because we resolve the case in HUD’s favor based on PKMG’s


CBCA 6185 2
allegations and the terms of the contract, we grant HUD’s motion to dismiss, deny HUD’s
summary judgment motion as moot, deny PKMG’s motion, and deny the appeal.
Background
HUD awarded contract DU204SA-14-D-06 to PKMG in September 2014.  This “FSM
3.8” contract, which remains in effect in an option year, resembles the 2010 FSM contract
that the Board examined in A-Son’s Construction, Inc. v. Department of Housing & Urban
Development, CBCA 3491, et al., 15-1 BCA ¶ 36,089, clarified on reconsideration, 15-1
BCA ¶ 36,184, but it has a different price structure, and the differences matter here. 
Section C.1.1 of the contract identifies the contract’s general purpose as procuring
assistance for the “Federal Housing Administration (FHA), an organizational unit within
HUD, [in] administer[ing] the single-family mortgage insurance program.  FHA insures
approved lenders against the risk of loss on FHA financing.”  As explained in contract
section C.1.6, field service managers, or “FSMs[,] are companies that provide property
maintenance and preservation services consisting of, but not limited to, inspecting [an FHA-
insured] property, securing the property, performing cosmetic enhancements/repairs, and
providing on-going maintenance.”
HUD assigns particular properties to PKMG to manage by issuing task orders
pursuant to the standard Ordering clause (48 CFR 52.216-18 (Oct. 1995)), set forth in
contract section I.  Contract section C.2.3 (Acquisition Types) lists examples of properties
subject to FHA-insured mortgages that may enter HUD’s management portfolio.  These
examples include, among others, “properties conveyed to HUD by a Mortgagee following
foreclosure, or deed-in-lieu of foreclosure” of an insured mortgage and a claim for insurance
money; “custodial properties secured by a . . . mortgage . . . in default” and “vacant or
abandoned,” but as to which “[t]itle is not yet in HUD’s name”; and “properties acquired as
the result of the foreclosure of a mortgage serviced by HUD[,] including assigned and
purchase money mortgages.” 
This dispute is about payment for inspecting “custodial properties.”  Section B of the
contract includes nine line item numbers (CLINs) (including one sub-CLIN) for each year
of performance.  Each year has its own set of sequential line items, identical year to year
except for the estimated quantities, unit prices, and total prices, making a total of forty-five
CLINs and sub-CLINS for the base year plus four option years.  For convenience, like the
parties, we refer to the relevant CLINs by their base-year numbers. 
The dispute centers on CLINs 0005, 0005AA, and 0006.  CLIN 0005 is titled, “On-
Going Property Management (PM) Fee, HUD-Owned Vacant.”  CLIN 0005AA is titled,

CBCA 6185 3
“On-Going Property Inspection HUD-Owned Vacant.”  CLIN 0006 is titled, “Inspection,
Initial Services, On-Going (PM) for Custodial Properties.”  (Here and elsewhere, we
occasionally alter the capitalization and/or bolding of contract headings for readability.) 
Each CLIN is divided into columns listing “supplies or services,” “estimated
quantities,” “unit,” “unit price,” and “total price.”  In CLIN 0005, the service listed is “HUD-
Owned Vacant,” with an estimated quantity of 67,651 in units of months, at $117.70 per unit
and a total price of $7,962,522.70.  The service listed in CLIN 0005AA is “Property
Inspection,” the estimated quantity is 146,578 in units of “Bi-Weekly,” the unit price is
$23.31, and the total price is $3,416,733.18.  The service listed in CLIN 0006 is “Custodial
Properties,” the estimated quantity is 200 in units of “Monthly,” the unit price is $122.05, and
the total price is $24,410.  CLIN 0007, not at issue here, addresses vacant lots.
Contract section C.2.2 (Definitions) defines a “Custodial Property” as “a borrower
owned property . . . which HUD, through the Contractor [PKMG], has taken possession of
following default and vacancy or abandonment.”  The same section defines “HUD-Owned
Properties” as including “[u]nless otherwise indicated . . . vacant land and occupied-
conveyance properties.”  The contract does not expressly define “HUD-Owned Vacant.”
In January 2018, PKMG submitted a claim to the HUD contracting officer “seeking: 
(1) a determination that PKMG is entitled to CLIN 5AA fees for routine inspections PKMG
has performed and will perform on custodial properties . . . (the ‘CLIN 5AA Fees’); and
(2) the amounts due and owing for PKMG’s 5AA Fees for the months of October–December
2017, totaling $53,812.44.”  PKMG stated that HUD had been paying those fees but stopped
paying them after September 2017.  In its eight-page claim, PKMG argued that “the plain
language of the contract entitles PKMG to the CLIN 5AA Fees” and, further, that a “prior
course of conduct established between HUD and PKMG entitles PKMG to the CLIN 5AA
Fees,” in that a PKMG submittal for payment for September 2017 (the month immediately
preceding the claim period), “approved and paid by HUD, included CLIN 5AA [fees] for
inspections performed on Custodial properties.”  PKMG added that “HUD has paid all of its
FSM 3.8 FSMs CLIN 5AA [fees] for Custodial cases, for nearly two years.”
The contracting officer denied the claim in April 2018.  In a three-page letter, the
contracting officer maintained that “[t]he Section B language in the contract is clear that
CLIN 0005AA applies to HUD-Owned Vacant Properties only” and that “CLIN 0005AA
was first used in [these] FSM 3.8 contracts, so there are no relevant prior contracts,” and
PKMG had not “alleged a pattern or practice established by a prior contract.”  The
contracting officer added that HUD’s payment system “was erroneously programmed to pay
[under] CLIN 0005AA for Custodial Properties and Vacant Lots” at the outset of the

CBCA 6185 4
contract, until “the Contracting Officer became aware of the erroneous programming” and
directed “the appropriate personnel . . . to stop [such] payments immediately.” 
PKMG filed this appeal in June 2018.  The Board stayed the case based on the parties’
representation that another FSM contractor with the same counsel wished to litigate other,
apparently similar appeals first.  The parties changed their minds and asked to lift the stay
in late October 2018.  Granting the request, the presiding judge ordered that, “[g]iven the
amount at issue and the clarity of the parties’ pre-appeal correspondence, the Board deems
the notice of appeal (including the claim) to be the complaint and the contracting officer’s
decision to be the answer.”  Neither party filed a motion to amend its pleading under Board
Rule 6(c) (48 CFR 6101.6(c) (2018)).1
The parties filed dispositive cross-motions in June 2019.  PKMG seeks summary
judgment under Rule 8(f), including an award of “$418,302.62 in damages for unpaid routine
inspection fees . . . through April 30, 2019,” and a declaration that HUD must pay for routine
inspections in accordance with PKMG’s reading of the contract.  HUD argues that PKMG
“has failed to state a claim of breach of contract, making dismissal [under Rule 8(e)]
appropriate,” or alternatively, that HUD is entitled to summary judgment.
Discussion
“We focus on, and grant, the motion to dismiss because we conclude that the facts
alleged, with reasonable inferences drawn in [the contractor’s] favor, do not support a
facially plausible claim to relief.”  TranBen, Ltd. v. Department of Transportation, CBCA
5448, 17-1 BCA ¶ 36,635 at 178,429 (quoting Cambridge v. United States, 558 F.3d 1331,
1335 (Fed. Cir. 2009)) (internal quotation marks omitted); cf. U.S. Bank National Ass’n
v. SFR Investments Pool 1, LLC, 2019 WL 1446961 (D. Nev. Mar. 31, 2019) (granting the
defendant’s motion to dismiss for failure to state a claim and denying the defendant’s
summary judgment motion as moot).2 
1 In May 2019, PKMG filed, with no accompanying motion, a document titled,
“More Definite Statement of Claim.”  PKMG explained that it thought “it w[ould] be helpful
for the Board to receive additional facts related to the appeal.”  The Board’s rules do not
contemplate such a filing, and it has no bearing on the cross-motions now before us. 
2 We need not and do not decide whether we have jurisdiction under the Contract
Disputes Act (CDA), 41 U.S.C. §§ 7101–7109 (2012), to adjudicate entitlement to the entire
amount that PKMG now seeks, which is for a longer period than, and is almost eight times
the amount stated in its January 2018 claim.  Cf. A-Son’s Construction, 15-1 BCA at
176,203-04 (holding that the Board had no “jurisdictional basis” to address new grounds for

CBCA 6185 5
To state a claim for relief under the contract, PKMG must identify “(1) an obligation
or duty arising out of the contract and (2) factual allegations sufficient to support the
conclusion that there has been a breach of the identified contractual duty.”  Bell/Heery
v. United States, 739 F.3d 1324, 1330 (Fed. Cir. 2014).  We agree with HUD at step one that
the plain contract language does not obligate HUD to pay the unit price in CLIN 0005AA (or
in the corresponding CLINs for option years) for routine inspections of custodial properties. 
This conclusion renders any facts that may be disputed by the parties immaterial.
“Contract interpretation begins with the language of the written agreement.”  Coast
Federal Bank, FSB v. United States, 323 F.3d 1035, 1038 (Fed. Cir. 2003) (en banc).  As
HUD argues, “Under the Contract, HUD pays for ongoing [management] services under
different CLINs for [three] different property types,” i.e., HUD-owned vacant properties,
custodial properties, and vacant lots.  Focusing on the CLINs and property types at issue
here, CLIN 0005 and its sub-CLIN 0005AA establish two separate fees for “HUD-owned
vacant” properties: (1) a “monthly” fee of $117.70 per property and (2) a fee of $23.31 for
each “bi-weekly” property inspection.  The total fee per HUD-owned vacant property, per
month in HUD’s inventory, is thus about $164.  CLIN 0006, which the contract says applies
to “custodial” properties that borrowers still own but have vacated (a much smaller estimated
quantity), provides only a “monthly” management fee of $122.05 per property.  (This fee
multiplied by the estimated quantity for CLIN 0006 equals the total CLIN price, confirming
that the estimated quantity of 200 property-months is for the full base year.)  CLIN 0006
must therefore cover, on a monthly basis, what its title says it does: “Inspection, Initial
Services, [and] On-Going PM for Custodial Properties” (emphasis added).  In order to accept
PKMG’s position that CLIN 0005AA sets the unit price of inspections of custodial
properties, we would need to read the words “HUD-owned vacant” out of CLIN 0005AA and
ignore the words “Inspection” and “for Custodial Properties” in CLIN 0006.  Doing so would
violate the rule of construction requiring us to “give[] a reasonable meaning to all parts of
an instrument” and not to “leave[] a portion of it useless, inexplicable, inoperative, void
insignificant, meaningless or superfluous.”  Jane Mobley Associates, Inc. v. General Services
Administration, CBCA 2878, 16-1 BCA ¶ 36,285, at 176,954 (citing Hol-Gar Manufacturing
Corp. v. United States, 351 F.2d 972, 979 (Ct. C1.1965)).
PKMG advances several arguments to support its reading of the contract’s price terms. 
We find none of them persuasive when matched against the plain language.  PKMG’s first
argument rests on the contract’s definition of “Routine Inspections,” which PKMG argues
“maps exclusively” to CLIN 0005AA.  The definition in section C.2.2 reads in relevant part:
“Routine Inspections: CLIN 0005AA and corresponding option CLINs—The failure of the
relief where “the contracting officer would have [had] to review different payment files,” had
those grounds been presented in a CDA claim).  We simply find no entitlement.

CBCA 6185 6
Contractor to perform [an inspection or a proper documentation upload] within the required
timeframe . . . will be considered a complete failure . . . in performing the . . . inspection. 
The Contractor shall inspect the property every two weeks[.]”  PKMG argues, “There is no
other language in the [contract] that maps Routine Inspections to a different CLIN.”  We
agree with PKMG that this definition alone does not, on its face, advise the contractor what
the word “inspection” means in CLIN 0006.  We disagree that this omission renders CLIN
0005AA ambiguous as to whether it sets a price for inspections of custodial properties, which
CLIN 0005AA, especially when read together with CLIN 0006, plainly does not.
PKMG’s second argument is that the description of services in CLIN 0005AA does
not contain a “property-specific limitation.”  PKMG notes that the service column in every
CLIN other than 0005AA identifies a type of property, such as “HUD-Owned Vacant” or
“Vacant Lot,” whereas the service in CLIN 0005AA is simply “Property Inspection.”  To
PKMG, the absence of a reference to a property type “validates that CLIN 0005AA covers
Routine Inspections for all three property types.”  We disagree.  CLIN 0005AA and its
option-year successors are the only sub-CLINs in the contract.  The parent CLIN is CLIN
0005, which lists “HUD-Owned Vacant” as the property type in the service column.  The
words “HUD-Owned Vacant” are then repeated in the title of CLIN 0005AA.  The unit price
stated in CLIN 0005AA is subject to an express “property-specific limitation.”
PKMG further argues that the contract’s performance work statement (PWS)
“unambiguously indicates that HUD will pay PKMG on a per inspection basis for each
Routine Inspection . . . (regardless of property type).”  PKMG relies on language in PWS
section 5.2.3.2 (Routine Inspections) directing the contractor to “routinely inspect and take
all actions necessary to ensure that HUD properties are maintained in Ready to Show
condition” and to complete an “FSM Property Inspection Form,” and stating that “[t]he
Contractor will receive credit for performing an inspection if they perform [it] and report
inspection results.”  This language does not “unambiguously indicate” that HUD will pay a
separate price for anything, as it does not mention payment and is not in the price section of
the contract, i.e., the CLINs.  Rather, the fixed monthly price in CLIN 0006 includes
inspections of custodial properties, which PKMG needs to perform and document in
accordance with the PWS.  Cf. Financial & Realty Services, LLC v. General Services
Administration, CBCA 5354, 16-1 BCA ¶ 36,472 (single judge) (involving a fixed-price
contract for property management and lease administration services).
Relatedly, PKMG argues that reading the contract as including the price of inspections
of custodial properties within the fixed unit price of CLIN 0006 would render the word
“credit” in PWS 5.2.3.2 “meaningless” as to CLIN 0006, since the contract has no
“mechanism for clawing back ‘credit’ for a Routine [inspection] that is not performed.” 
This, too, is a stretch.  “Credit” in PWS section 5.2.3.2 obviously just means recognition or

CBCA 6185 7
a figurative checkmark in a box.  The PWS explains in detail how PKMG can get “credit”
from HUD for performing whatever property inspections the contract requires, regardless of
how those inspections are priced under the applicable CLINs.  PKMG gets “credit” for
inspecting or it does not.  There is no need to claw credit back.  Even if we found this use of
the word “credit” ambiguous (which we do not), this would not suffice to undermine all of
the plain language of CLINs 0005, 0005AA, and 0006.
PKMG’s remaining arguments about CLIN 0005AA fees all invite us to consider
parol or other extrinsic evidence, which we could do only if we found the contract ambiguous
regarding the pricing of inspections of custodial properties, which we do not.  See Coast
Federal Bank, 323 F.3d at 1038; JBG/Federal Center, L.L.C. v. General Services
Administration, CBCA 5506, et al., 18-1 BCA ¶ 37,019, at 180,276, motion for
reconsideration denied, 18-1 BCA ¶ 37,087.  Citing no documentary evidence, PKMG
asserts that the questions and answers (Q&A) issued with the contract solicitation are “part
of the PKMG Contract.”  We see nothing in the contract that incorporates solicitation
documents.  PKMG cites as support for its assertion Gould, Inc. v. United States, 935 F.2d
1271, 1274 (Fed. Cir. 1991), and our decision in A-Son’s Construction, 15-1 BCA ¶ 36,089. 
Gould states that we must read contracts as a whole.  935 F.2d at 1274.  In A-Son’s, we
discussed a solicitation Q&A because HUD cited it as “extrinsic evidence” to help clarify an
asserted ambiguity.  15-1 BCA at 176,213-14.  Neither decision makes the Q&A here part
of this contract.3
Similarly, we need not examine how HUD paid for inspections of custodial properties
under this contract, or under other FSM contracts, before the claim period, since evidence
of past practice could be relevant only if the applicable price terms were ambiguous. 
E.g., JBG/Federal Center, 18-1 BCA at 180,276.  PKMG argues that “even if pre-dispute
actions are later found to be a mistake [as HUD asserts here], the actions are still persuasive
evidence of intent,” citing Alvin, Ltd. v. United States Postal Service, 816 F.2d 1562 (Fed.
Cir. 1987).  Alvin was unlike this case.  The issue in Alvin was whether a contract promising
reimbursement of “general real estate taxes” entitled the contractor to reimbursement of
“special assessments” that partly replaced real estate taxes in California starting in 1978,
years after the contract was formed.  Id. at 1563.  This necessarily involved an ambiguity,
since the contract did not use the term “special assessment.”  In rejecting the Postal Service’s
argument that the term “general real estate taxes” excluded “special assessments,” the Court
noted, among other things, that the agency had reimbursed some special assessments from
1978 to 1981, purportedly by mistake.  “As in Macke Co. v. United States, 467 F.2d 1323,
3 PKMG does not argue that the Q&A affirmatively misled bidders.  It points out
that, when asked what CLIN 0005AA covered, HUD responded, “Routine Inspections,”
which PKMG argues is consistent with PKMG’s contract interpretation.

CBCA 6185 8
1325 (Ct. Cl. 1972),” the Alvin Court wrote, “we discern an ‘excellent specimen of the truism
that how the parties act under the arrangement, before the advent of controversy, is often
more revealing than the dry language of the written agreement by itself.’”  816 F.2d at 1566. 
Macke, quoted in Alvin, was likewise a case about an ambiguous contract, which the Macke
Court described as “somewhat amorphous and openended” and which it found “did not deal
directly with the problem” the Macke Court faced.  467 F.2d at 1325-26.  Precedents such
as these regarding conduct under ambiguous contracts do not displace the rule that “[i]f a
contract provision is clear and unambiguous, [we] may not resort to extrinsic evidence to
interpret it.”  Premier Office Complex of Parma, LLC v. United States, 916 F.3d 1006, 1011
(Fed. Cir. 2019) (citing McAbee Construction, Inc. v. United States, 97 F.3d 1431, 1435
(Fed. Cir. 1996)).  Nor do we need to determine here how a concept from outside the contract
fits into the contract language before us, as the Alvin Court had to do with “special
assessments.”  In sum, we agree with HUD’s reading of the contract.
Finally, PKMG seeks summary judgment on a distinct theory of relief that it did not
present in its January 2018 CDA claim.  PKMG argues that it is entitled to breach damages
(apparently in the full amount of the disputed fees) because the contracting officer allegedly
“abdicated his decision-making authority insofar as he did not direct, manage, or oversee
essential Contract administration matters, including those related to [his decision] denying
PKMG’s Claim.”  PKMG’s claim sought only a contract interpretation and payment of fees
in accordance with that interpretation.  Because the claim alleged no operative facts
supporting a theory of breach by “abdication of authority,” that theory is a “new claim”
beyond our jurisdiction in this appeal.  See K-Con Building Systems, Inc. v. United States,
778 F.3d 1000, 1006 (Fed. Cir. 2015).4
4 Our jurisdictional ruling does not turn on any technicality as to what document
or documents constitute PKMG’s complaint.  See Rule 6(a).  A complaint “generally” does
not “establish[] the bounds of [our CDA] jurisdiction,” which we determine, instead, by
examining the original CDA claim, the agency decision, and the theories of relief argued in
the appeal.  Safe Haven Enterprises, LLC v. Department of State, CBCA 3871, et al., 15-1
BCA ¶ 35,928, at 175,603; accord Strawberry Hill, LLC v. General Services Administration,
CBCA 5149, 16-1 BCA ¶ 36,561, at 178,065. 

CBCA 6185 9
Decision
The Board grants HUD’s motion to dismiss for failure to state a claim, denies
PKMG’s motion for summary judgment, and denies HUD’s motion for summary judgment
as moot.  The appeal is DENIED to the extent it is within our jurisdiction.
     Kyle Chadwick               
KYLE CHADWICK
Board Judge
We concur:
  Allan H. Goodman              Beverly M. Russell           
ALLAN H. GOODMAN BEVERLY M. RUSSELL
Board Judge Board Judge