REDACTION REQUEST DENIED: August 13, 2020
CBCA 6049
TRANSWORLD SYSTEMS INC.,
Appellant,
v.
DEPARTMENT OF EDUCATION,
Respondent.
Paul A. Debolt and Chelsea B. Knudson of Venable LLP, Washington, DC; and James
Y. Boland of Venable LLP, Tysons Corner, VA, counsel for Appellant.
Michael S. Taylor and Megan R. Nathan, Office of the General Counsel, Department
of Education, Washington, DC, counsel for Respondent.
LESTER, Board Judge.
ORDER
On July 14, 2020, the Board issued a decision on the parties’ cross-motions for
summary judgment. The Board had previously issued a protective order in this appeal
allowing the parties to exchange protected information and submit filings containing
protected material to the Board under seal. Although neither party filed its summary
judgment briefing under seal or cited any exhibits that had been filed under seal, the Board,
in an abundance of caution, issued its summary judgment decision under seal to provide the
parties an opportunity to ensure that the decision contained no protected material that needed
to be redacted before the decision was made publicly available.

CBCA 6049 2
Appellant, Transworld Systems Inc. (TSI), subsequently notified the Board that it was
not requesting any redactions, but the Department of Education’s Office of Federal Student
Aid (FSA), the respondent in this appeal, requested that the Board redact all dollar figures
identified in the decision. That includes the dollar amounts that FSA calculated that it owed
TSI as a result of FSA’s review of the collections data in its automated databases; the amount
of FSA’s claim against TSI; and the appropriations data that FSA identified on the first page
of bilateral modification 0052 (mod-52). In support, FSA asserted that another case filed by
another contractor in the Court of Federal Claims involves the same overpayment issue that
is pending in this appeal and that FSA does not want to release to the plaintiff in the Court
of Federal Claims case any confidential and/or protected information that is not directly
related to that contractor’s complaint. FSA represented that “[t]he public dissemination of
the dollar amounts related to TSI’s claim will effectively diminish [FSA’s] discovery
position” in its Court of Federal Claims litigation. FSA stated that, “[o]utside of the
protective order, the Agency has not released to any other [private collection agency] the
dollar amounts the Agency paid, received, and/or believes it overpaid [TSI].” FSA
acknowledges that, in the absence of the Court of Federal Claims litigation, FSA “would not
have requested the dollar amounts be redacted.”
Generally, records in appeals filed with the Board are open to the public for review
unless there are reasons, consistent with the exemptions identified in the Freedom of
Information Act (FOIA), 5 U.S.C. § 552 (2018), that particular information should be
withheld. As one of the Board’s predecessors, the General Services Board of Contract
Appeals, explained in ACE-Federal Reporters, Inc. v. General Services Administration ,
GSBCA 13510-REM, et al., 02-2 BCA ¶ 31,912, “[t]ribunals are required to ‘skeptically
review sealing requests to insure that there really is an extraordinary circumstance or
compelling need’” (quotingEncyclopedia Brown Productions v. Home Box Office , 26 F.
Supp. 2d 606, 611 (S.D.N.Y. 1998)), and “[t]hose seeking to maintain the confidentiality of
judicial records have a heavy burden and must show a compelling interest.” Typically, as
discussed in ACE-Federal Reporters, “the factors to be applied in reviewing requests for
confidentiality include the age of the information and whether there is evidence that
disclosure of the confidential information will work a clearly defined and serious injury to
the business or create a competitive disadvantage to the party resisting publication,” and
“[t]hose seeking to maintain the confidentiality of judicial records have a heavy burden and
must show a compelling interest.”
FSA’s redaction request lacks any viable foundation, for the following reasons:
First, the FOIA exemption upon which FSA relies in requesting redaction is
exemption 4, which protects against the public disclosure of “commercial or financial
information obtained from a person and privileged or confidential.” 5 U.S.C. § 552(b)(4).

CBCA 6049 3
Although the FOIA does not expressly define the term “confidential,” the Supreme Court has
held that the exemption is triggered “where commercial or financial information is both
customarily and actually treated as private by its owner” and has left open the possibility that
the information must also have been “provided to the government under an assurance of
privacy.”Food Marketing Institute v. Argus Leader Media, 139 S. Ct. 2356, 2366 (2019).
Nevertheless, “only information originating from the companies themselves can be
considered information that they customarily and actually treated as private during their
ordinary course of business.”American Small Business League v. United States Department
of Defense, 411 F. Supp. 3d 824, 830 (N.D. Cal. 2019). Nothing in exemption 4 permits an
agency to protect its own financial information. The dollar amounts that FSA is seeking to
protect largely come from FSA, not TSI. They include the commission amounts that FSA
calculated in reviewing its own automated collections database, the amount that FSA is
demanding that TSI repay FSA, and the dollar amount of the appropriation that FSA appears
to have assigned to mod-52. That is not financial information to which exemption 4 applies.
Second, the information that an agency seeks to protect under exemption 4 must
“actually [be] treated as private by its owner.”Food Marketing Institute, 139 S. Ct. at 2366.
“[O]nce a submitter grants the government permission to loan or release the information to
the public, there is no reason for Exemption 4 to apply because the submitter no longer
intends the information to be ‘secret.’”Herrick v. Garvey , 298 F.3d 1184, 1193-94 (10th
Cir. 2002). In response to the Board’s order seeking the parties’ positions on redactions, TSI
notified us that it is not requesting any and that it does not currently view the dollar values
identified in the decision as confidential particularly in light of the time that has passed since
the financial activity at issue. “In such a situation, FOIA creates an obligation for the
government to release the documents.”Id. at 1194; see Taylor v. Babbitt, 760 F. Supp. 2d
80, 87 (D.D.C. 2011) (“[O]nce [the submitter] authorized the [agency] to disclose the . . .
materials to outside parties without any obligation to maintain the confidentiality of the
information, the materials were no longer secret for purposes of Exemption 4.”). FSA’s
unsupported assertion that, “[r]egardless of whether TSI articulated any concerns in releasing
the information[,] the Agency still has a duty to protect TSI’s confidential financial
information” conflicts with published case law.
Third, “[t]he government ‘waives’ protection under Exemption 4 when it releases
purportedly confidential information to the public.”Watkins v. United States Bureau of
Customs & Border Protection, 643 F.3d 1189, 1196 (9th Cir. 2011). The dollar figures cited
in the Board’s summary judgment decision all came from exhibits in the Rule 4 appeal file
and its supplements, which FSA and TSI filed with the Board. None of those exhibits were
identified as “protected” when submitted to the Board. In fact, many of them were filed with
the Board before the parties ever requested entry of a protective order. Even now, despite
having claimed that the dollar figures should be protected, FSA has made no effort

CBCA 6049 4
retroactively to place the documents in the Rule 4 appeal file under seal or to apply the
limited distribution requirements of the protective order to them. By submitting those
documents to the Board other than under the procedures required by the protective order
entered in this appeal, FSA voluntarily made them publicly available. FSA’s concern that
“the dollar amounts in the Rule 4 file are dispersed throughout the filing and not consolidated
in the manner articulated in the Board’s opinion” does not somehow change the public nature
of FSA’s public Rule 4 appeal file submission, from which anyone who wanted to take the
time could identify the dollar figures set forth in the Board’s summary judgment decision.
Fourth, pursuant to the FOIA Improvement Act of 2016, Pub. L. No. 114-185,
130 Stat. 538, “even if information falls within the scope of a discretionary exemption, it
cannot be withheld from the public unless the agency also shows that disclosure will harm
the interest protected by that exemption.”Center for Investigative Reporting v. United States
Department of Labor , 424 F. Supp. 3d 771, 780 (N.D. Cal. 2019). That is, FOIA now
requires that “[a]n agency must release a record—even if it falls within a FOIA
exemption—if releasing the record would not reasonably harm an exemption-protected
interest and if its disclosure is not prohibited by law.” Rosenberg v. United States
Department of Defense, 342 F. Supp. 3d 62, 73 (D.D.C. 2018). In its redaction request, the
only potential harm that FSA identifies from the public release of the cited dollar figures is
that it might create discovery problems for FSA (not for TSI) in another case pending in
another forum. FSA’s fear of discovery problems is not “the interest protected by”
exemption 4. That interest is in protecting a contractor or other entity that submits financial
information to the Government.
Because FSA has identified no viable basis for redacting dollar figures from the
Board’s summary judgment decision, the BoardDENIES that redaction request.
Harold D. Lester, Jr.
HAROLD D. LESTER, JR.
Board Judge