ARMED SERVICES BOARD OF CONTRACT APPEALS 
Appeal of--
Ft. McCoy Shipping & Services 
Under Contract No. MCC 08-205 
APPEARANCE FOR THE APPELLANT: 
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APPEARANCES FOR THE GOVERNMENT: 
ASBCA No. 58673 
Ms. Jane Barnas 
Owner 
Raymond M. Saunders, Esq. 
Army Chief Trial Attorney 
MAJ Matthew A. Freeman, JA 
Kyle E. Chadwick, Esq. 
Trial Attorneys 
OPINION BY ADMINISTRATIVE JUDGE YOUNGER 
This is an appeal under a negotiated concession contract with the Army & Air 
Force Exchange Service (AAFES). Appellant, Ft. McCoy Shipping & Services 
(Ft. McCoy or appellant), agreed to operate a business center on a military facility and 
seeks costs that are said to result from alleged mismanagement of its contract. AAFES 
argues that appellant seeks ordinary business losses for which the contract affords no 
basis for recovery. We deny the appeal. 
FINDINGS OF FACT 
1. By date of 30 April 2008, AAFES awarded Contract No. MCC 08-205 to 
Ft. McCoy, which was "a negotiated contract for concession operation of a business 
center located at Ft. McCoy, WI." The stated period of performance was for five years, 
from 1 May 2008 through 30 April 2013, "unless extended or sooner terminated 
according to contract general provisions." (R4, tab 1 at 2) 
2. The contract contained a clause setting forth historical sales data. The clause 
provided, however, that "AAFES makes no warranty, express or implied, of the gross 
sales to be realized" by appellant in operating the business center (R4, tab 1 at 2). 
3. The contract contained General Provisions (GP). GP 1, AUTHORITY TO 
BIND (Nov 95), defined the term "contracting officer" and provided in part that: 
"AAFES has no obligation to recognize or accept waivers or changes to this contract 
that 
result from the actions of officials other than the contracting officer. Claims based 
on such actions may be denied." (R4, tab 1 at 5) 

4. GP 4, ORAL REPRESENTATIONS (JAN 94), stated that "[a]ny changes or 
amendments [to the contract] may not be recognized by AAFES unless committed to 
writing and incorporated by reference into the contract by the contracting officer" (R4, 
tab 1 at 5). 
5. The contract also contained a Termination clause. GP 8, TERMINATION 
(JUN 94 ), provided that the "contract may be terminated in whole or in part by either 
party immediately upon written notice to the other party in the event of breach of this 
contract by the other party," or otherwise, "upon thirty (30) days notice .. .in writing to 
the other party" (R4, tab 1 at 6). 
6. The contract also contained a Disputes clause. GP 11, DISPUTES (FEB 95), 
provided, inter alia, that "[t]his contract is subject to the Contract Disputes Act." It 
also provided that the contractor could appeal a contracting officer's final decision on 
a claim to the Board within 90 days of receipt, or to the Court of Federal Claims within 
one year of receipt. (R4, tab 1 at 6-7) 
7. The contract also contained Special Provisions (SP). SP 3, EQUIPMENT, 
FURNITURE, AND Mov ABLE TRADE FIXTURES (DEC 07), provided in part that 
Concessionaire will provide and install all the equipment, 
furniture and movable trade fixtures required by this 
contract .... Concessionaire will maintain and repair or 
replace, as necessary, all concessionaire furnished 
equipment, furniture and fixtures.... Concessionaire 
investment in equipment, furniture and fixtures for this 
contract is a business risk of the concessionaire. It is 
expressly understood and agreed that neither AAFES nor 
any other agency or instrumentality of the United States is 
or will be liable to concessionaire for [the] costs of 
concessionaire's investing in equipment, furniture or 
movable trade fixtures in the event of termination of this 
contract without extension. 
(R4, tab 1 at 24) 
8. SP 12, UTILITIES (APR 05), provided in part that "[c]oncessionaire will pay 
all costs for telephone service used in performance of this contract" (R4, tab 1 at 25). 
9. In Exhibit E to the Special Provisions, Fee Schedule, the parties agreed that 
appellant would pay to AAFES 15 percent of adjusted gross sales for services and 
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retail product offerings, and 12.5 percent of adjusted gross sales for parcel/package 
delivery and mail services (R4, tab 1 at 39). 
10. The parties agreed to several amendments of the contract. By Amendment 
No. 2, effective 15 June 2010, they agreed to "[r]evise the fee percentage [that appellant 
paid to 
AAFES, see finding 9] to 8% for all services and sales" (R4, tab 3 at 1). By 
Amendment No. 3, effective 1 June 2010, they agreed to reduce the concession fee, 
calculated as a percentage of gross receipts paid by appellant to AAFES (R4, tab 4). 
11. By email dated 20 February 2012, to a contract specialist, Jane Barnas, 
Ft. McCoy's proprietor, stated that appellant was having financial difficulties. Despite 
SP 12 (see finding 8), Ms. Barnas stated that she had been "under the assumption" 
when she signed the contract "that internet/phone service was included" and she asked 
"[h ]ow to dissolve my contract/business if and when it comes to that." (R4, tab 6 at 3) 
12. In March 2012, Dylan Blount, the contracting officer's representative, had 
a base telephone installed in appellant's facility at no cost to appellant (tr. 114, 
123-24). Thereafter, by email to Mr. Blount dated 7 March 
2012, Ms. Barnas stated 
that this analog telephone was "not the service needed," and that, instead, "[i]t is the 
internet/phone service that I need" (R4, tab 6 at 1-2). 
13. The record reflects that, during contract performance, appellant paid $146.11 
to Band Box Cleaners & Laundry, Inc., to lease and clean certain 
rugs (compl., ex. D). 
We find no contract provision requiring AAFES to lease or clean rugs. We further find, 
from the testimony of Mr. Blount, that it is not AAFES' practice to supply rugs to 
concessionaires (tr. 127). 
14. By letter to AAFES dated 23 May 2012, appellant served its "official 
notice to terminate" the contract, and stated that it planned to "close [the] doors at 
Ft McCoy Shipping no later than July 15, 2012" (compl., ex. 10 at 1). 
15. Inexplicably, when appellant's termination notice reached AAFES, it was 
not referred internally to a contracting officer for action (tr. 109, 112). The record 
contains testimony from the AAFES service business manager that "[ o ]nee you submit 
a 30 day notice, you can walk 
away from a contract" (tr. 109). Nonetheless, when the 
30-day notice provision in the Termination clause elapsed on or about 22 June 2012, 
appellant continued performing and continued to perform after the "no later than" date 
of 15 July 2012. 
16. By email to appellant dated 24 May 2012, a contract 
specialist inquired, 
"[w]hat type of financial urgency are you having? Please advise." (Compl., ex. 11) 
Thereafter, following exchanges stretching over four months, appellant submitted a 
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second notice of termination by undated letter from Ms. Barnas to Mr. Blount and a 
contract specialist seemingly sent on 20 September 2012 (compl., ex. 16). 
17. The contracting officer replied by letter to appellant dated 25 September 
2012 and referred to "your letter of 20 September 2012 providing a notice of 
termination of the contract" (R4, tab 10), and we find that the second termination 
notice was dated 20 September 2012. 
18. By letter dated 29 November 2012, La Crosse Talent Services Inc. 
(La Crosse) submitted a claim to the contracting officer for "undue costs in the amount 
of $17 ,000," which was said to be "a direct result of on-going contract 
mismanagement" (R4, tab 13). The record contains evidence that La Crosse does 
business as Ft. McCoy (tr. 8, 150). Thereafter, by letter dated 11 January 2013 the 
contracting officer denied the claim and stated that her decision could be appealed to 
this Board (R4, tab 14). After further written exchanges 
with AAFES, appellant 
appealed to the Board by letter dated 23 May 2013. We previously held that appellant 
timely complied with the appeal requirements when it disputed 
the final decision in a 
letter to the contracting officer on 16 January 2013. Ft. McCoy Shipping & Services, 
ASBCA No. 58673, 13 BCA i/ 35,429. 
19. By date of 14 February 2008, La Crosse had entered into a separate 
contract with the U.S. Postal Service to operate a Contracted Postal Unit (CPU) at 
Ft. McCoy (compl., ex. B). The CPU was co-located 
with the business center to 
provide a "one stop shop," combining both shipping and postal services for military 
and civilian personnel who were either being posted overseas, or were returning home 
for demobilization (tr. 45-48, 53, 69-70, 142-43). 
DECISION 
In the claim that it submitted to the contracting officer on 29 November 2012, 
Ft. McCoy asserted entitlement to $17, 110 .06 (finding 18). In its complaint, 
Ft. McCoy asserts the same amount, which it itemizes as follows: 
• Phone/Internet 
• Rug runners 
• Accounting Services 
• Loss of Wages 
• Accrued wages 
• Total 
$1,392.33 
$146.11 
$900.00 
$9,333.31 (7 months CPU earnings) 
$5,338.31 
$17,110.06 
We consider these categories of costs in tum below. 
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With respect to the $1,392.33 in phone/internet costs, we conclude that 
appellant is not entitled to recover. In advancing this component of the claim, 
appellant disregards SP 12, which provides that "( c ]oncessionaire will pay all costs for 
telephone service used in performance of this contract" (finding 8). We cannot treat a 
contract provision as "useless, inexplicable, inoperative, [or] void" Gould, Inc. v. 
United States, 935 F.2d 1271, 1274 (Fed. Cir. 1991), and, giving effect to SP 12, deny 
recovery. 
With respect to the $146.11 for rug runners (finding 13), we conclude that 
appellant is not entitled to recover. Appellant cites no contractual basis for its claim 
for this item. Regardless, we cannot harmonize appellant's argument with SP 3, which 
provides that appellant's "investment in equipment, furniture and fixtures for this 
contract is a business risk of the concessionaire" (finding 7). Cf International Hair, 
ASBCA Nos. 50948, 51053, 01-1BCA~31,393 at 155,099, modified, 02-1 BCA 
~ 31,768 (denying recovery for unamortized investment in facilities). 
With respect to the $900.00 claimed for accounting services, we conclude 
that 
appellant is not entitled to recover. Appellant cites no contractual basis for recovering 
such expenses, and they otherwise appear to constitute a contractor's ordinary and 
necessary business expense. 
With respect to the $9,333.31 in loss of wages, the claimed amount relates to 
the contracted postal unit, which was the subject of a separate contract (see finding 
19), which is not before us in this proceeding. 
With respect to the $5,338.31 in accrued wages, appellant's owner characterizes 
them further as an investment "which would have never occurred if AAFES would 
have accepted my initial termination notice in May of 2012" (comp!. at 4). Taking 
appellant's characterization on its face, we conclude that appellant invested these 
funds to continue performance as a volunteer. As the AAFES service business 
manager testified, "[ o ]nee you submit a 30 day notice, you can walk away from a 
contract" (finding 15). Work as a volunteer is not compensable. E.g., COSTAR !IL 
LLC, ASBCA No. 55296 et al., 10-1 BCA ~ 34,341 at 169,608, aff'd on recon., 10-2 
BCA ~ 34,548 (rejecting contractor's claim for alleged provision of higher level of 
service than contract required because "any actions which it undertook in this regard 
were those of a volunteer and are not compensable"). 
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CONCLUSION 
The appeal is denied. 
Dated: 20 September 2016 
I concur 
/!;;7 
~ / ~ {4;· -7----
~/ ~~ 
MA~ N. STEMPLE~' 
Administrative Judge 
Acting Chairman 
Armed Services Board 
of Contract Appeals 
Administrative Judge 
Armed Services Board 
of Contract Appeals 
I concur 
Administrative Judge 
Vice Chairman 
Armed Services Board 
of Contract Appeals 
I certify that the foregoing is a true copy of the Opinion and Decision of the 
Armed Services Board of Contract Appeals in ASBCA No. 58673, Appeal of Ft. McCoy 
Shipping & Services, rendered in conformance with the Board's Charter. 
Dated: 
6 
JEFFREY D. GARDIN 
Recorder, Armed Services 
Board of Contract Appeals