ARMED SERVICES BOARD OF CONTRACT APPEALS 
Appeal of --
KBAJ Enterprises, LLC t/b/d/a Home Again 
Under Contract No. SPE5E8-14-M-4256 
APPEARANCE FOR THE APPELLANT: 
APPEARANCES FOR THE GOVERNMENT: 
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ASBCA No. 60222 
Mr. Joseph Dente 
General Manager, Member and 
Corporate Officer 
Daniel K. Poling, Esq. 
DLA Chief Trial Attorney 
John F. Basiak, Jr., Esq. 
Steven C. Herrera, Esq. 
J. Maxwell Carrion, Esq. 
Trial Attorneys 
DLA Troop Support 
Philadelphia, PA 
OPINION BY ADMINISTRATIVE JUDGE MELNICK ON THE GOVERNMENT'S 
MOTION TO DISMISS OR TO STRIKE 
This appeal arises from the alleged deemed denial by the contracting officer 
(CO) of a claim seeking payment under a purchase order (PO). The government 
moves to dismiss the appeal for lack of jurisdiction and other grounds, or alternatively, 
to strike portions of the complaint. Since the Board determines that appellant failed to 
submit a claim to a CO, the government's motion is granted. 
STATEMENT OF FACTS (SOF) FOR PURPOSES OF THE MOTION 
1. On 12 September 2014, the Defense Logistics Agency Troop Support, 
Hardware (DLA or government), issued PO No. SPE5E8-14-M-4256 (PO 4256) to 
KBAJ Enterprises, LLC t/d/b/a Home Again 1 for the delivery of 5,000 hexagon nut 
1 PO 4256 was issued to "KBAJ ENTERPRISES DBA." In related appeals pending 
before the Board in which POs were issued in the same name, the parties 
clarified that the proper name of appellant in those appeals is "KBAJ 
Enterprises, LLC t/d/b/a Home Again." See KBAJ Enterprises, LLC t/d/b/a 
Home Again, ASBCA No. 59932 et al., 16-1 BCA i! 36,493 at 177 ,835. We 
conclude that the proper name in this appeal is "KBAJ Enterprises, LLC t/d/b/a 
Home Again" and the appeal caption is modified accordingly. 

packs at a total price of $19, 750 (R4, tab 3 at 8, 11 2; compl. ~ 4; gov't mot. at 2, ~ I). 
Under block 6 of the PO, Ms. Sharon Sax is identified as the "Local Admin" (R4, tab 3 
at 8). Ms. Sax is not the CO who issued the PO. 
2. On or about 3 November 2014, DLA received shipment of the items 
pursuant to PO 4256 from KBAJ (compl. ~ 22; gov't mot. at 4, ~ 15). KBAJ 
subsequently received a partial payment of $5,300 from DLA, corresponding to 1,400 
out of 5,000 packs (comp I.~ 23; gov't mot. at 4, ~ 16). 
3. In an email dated 19 February 2015, CO Matheu C. Wilson (CO Wilson) 
directed KBAJ to submit traceability documentation that proved that the furnished 
items complied with PO 4256's terms (R4, tab 4 at 13-14). CO Jayne Manco 
(CO Manco) was copied on the email (id. at 13). 
4. In a letter dated 26 February 2015, sent via email on the same date to 
CO Wilson and copied to Ms. Sax and CO Manco, KBAJ responded to CO Wilson's 
19 February email (R4, tab 4 at 13 ). KBAJ, among other things, communicated that it 
would not provide any information or documentation to DLA until payment was 
issued (R4, tab 5 at 17). KBAJ concluded the letter by requesting a response from 
DLA on its payment request (id.). 
5. In a 10 March 2015 letter addressed to an individual identified by KBAJ as a 
Procurement Analyst sent via email on the same date, KBAJ 
sought assistance in 
obtaining acceptance and receiving payment on various items shipped under PO 4256 
and other alleged contracts between the parties (R4, tabs 6-7, 9). Concerning 
PO 4256, 
KBAJ stated in part: 
As you know I have copied you on other emails 
relative to this award. Therefore, you know we are owed 
$14,220.00 but have agreed to a re-labeling offset of 
$1,212.00, thereby leaving a balance due and owing our 
company in the amount of $13,008.00. This product is 
currently in possession of the Depot at Tracy, Ca. Finally, 
as you know from my prior emails the Depot did make a 
partial acceptance and we received a partial payment of 
$5,530[31. Be that as it may this matter has been 
2 Citations to the Rule 4 file are to consecutively-numbered pages unless otherwise 
indicated. 
3 This appears to be a typographical error. The parties do not dispute that KBAJ 
received a partial payment in the amount of $5,300 for deliveries made under 
PO 4256 (SOF ~ 2). 
2 

outstanding since October of 2014, with a net balance due 
us in the amount of $13,008.00. 
(R4, tab 7 at 20) 
6. In a letter dated 21 April 2015 addressed to Ms. Sax, KBAJ stated in part: 
RE: CONTRACT NO. SPE5E8- l 4-M-4256 
Dear Sharon: 
You are listed as the local administrator of the 
above referenced contract. As you know from our past 
requests we have been attempting to resolve the alleged 
issues associated with this award. To date we have been 
ignored, stonewalled and simply not responded to with 
regard to our attempts to resolve the alleged problems. 
Therefore, pursuant to the terms and conditions of said 
contract we are hereby asking if you would agree to submit 
this matter to [Alternative Dispute Resolution] for 
resolution. Please let us know your position on or before 
COB, Friday April 24, 2015. Ifwe do not hear from you 
by that date we will take you[r] lack of response as a 
refusal to submit the matter to [ADR]. 
Finally, if you are not going to agree to [ADR], then 
please provide us with your written decision as to why you 
are refusing to pay the balance due and owning [sic] under 
this award. We require your decision so that the same can 
be submitted with our claim we intend on filing with the 
Armed Services Board Of Contract Appeals. If we do not 
receive your decision by COB, Friday April 24, 2015, we 
will notify the Board that no decision was received from 
despite our requests for the same. 
(R4, tab 9) COs Wilson and Manco were not copied on the letter. 
7. In a letter dated 22 April 2015, CO Manco responded to KBAJ's 
26 February and 10 March 2015 letters. Concerning the 26 February letter, CO Manco 
reiterated that KBAJ was requested to provide adequate traceability documentation, 
and failure to comply with the request 
would be deemed as non-compliance with 
PO 4256's terms (R4, tab I 0 at 25). Concerning the I 0 March letter, CO Manco 
communicated that acceptance and payment under PO 4256 and other POs issued to 
3 

KBAJ were under the purview of the contracting office and that failure to provide 
adequate traceability could lead to possible termination of the POs (id.). 
8. In a letter dated 24 April 2015, CO Manco denied KBAJ' s request to 
proceed under ADR in PO 4256 and other POs. The letter does not mention or 
reference KBAJ's 21April2015 letter. (R4, tab 11) 
9. On 24 September 2015, KBAJ filed its notice of appeal to this Board, 
appealing "the Deemed Denial of the Contracting Officer, SHARON SAX of [DLA]" 
of its "repeated requests for a written decision as why final payment. .. was not 
tendered." 
DECISION 
DLA's motion raises several grounds for dismissing the appeal and we begin 
with its contention that no proper claim was submitted to the CO for a final decision 
because the submission of a claim is a jurisdictional prerequisite for the Board under 
the Contract Disputes Act of 1978 (CDA), 41 U.S.C. §§ 7101-7109. CCIE & Co., 
ASBCA Nos. 58355, 59008, 14-1 BCA ii 35,700 at 174,816. DLA argues that 
KBAJ' s 21 April 2015 letter is insufficient as a claim because it lacks enough detail to 
inform the CO of an assertion of a demand for payment and the underlying basis. 
DLA also argues that the letter's request for ADR is a contract administration matter. 
DLA alleges that the CO's 24 April 2015 letter, in response to the 21 April letter, 
rejected KBAJ's ADR request but did not invoke the CDA disputes process because it 
was not a final decision and did not foreclose KBAJ an opportunity to receive 
payment. (Gov't mot. at 15-16) KBAJ did not submit a response. 
The CDA does not define the term "claim"; however, FAR 2.101 defines a 
claim, in relevant part, as "a written demand or written assertion by one of the 
contracting parties seeking, as a matter of right, the payment of money in a sum 
certain." A claim is not required to be submitted in any particular form or use any 
particular wording, but must provide to the CO adequate notice of the basis and 
amount of the claim and request a final decision. M Maropakis Carpentry, Inc. v. 
United States, 609 F.3d 1323, 1328 (Fed. Cir. 2010). The claim must also be 
submitted 
to a CO for a decision. To satisfy the submission requirement, a contractor 
can either submit its claim directly to a CO or "to its primary contact [with the 
government] with 
a request for a final decision of the contracting officer and a 
reasonable expectation that such a request will be honored, and the primary contact in 
fact timely delivers the claim to the contracting officer." Neal & Co., Inc. v. United 
States, 945 F.2d 385, 388 (Fed. Cir. 1991); see also Gardner Zemke Co., ASBCA 
No. 51499, 98-2 BCA ii 29,997. 
4 

As the proponent of our jurisdiction, KBAJ bears the burden to establish 
jurisdiction by a preponderance of the evidence. CCIE & Co., 14-1BCAii35,700 
at 174,816. "The facts supporting jurisdiction are subject to our fact-finding upon a 
review of the record." Id. KBAJ's notice of appeal did not attach or indicate a 
specific document that serves as its claim in this appeal. However, KBAJ's complaint 
alleges that it "sent out a final demand letter dated April 21, 2015, requesting full 
payment or submission of the matter to [ADR]" (compl. ii 49). We presume that 
KBAJ attempts to appeal from an alleged CO's deemed denial of this letter. 
On its face, the 21 April letter is specifically addressed to Ms. Sax, who is 
identified by KBAJ as a local administrator and is also identified as a "Local Admin'' 
under PO 4256 (SOF iiii I, 6). KBAJ's notice of appeal to the Board alleges that 
Ms. Sax is a CO, but a review of the record does not substantiate that allegation. 
Therefore, KBAJ has not established that its 21 April letter was submitted directly to a 
co. 
We next determine whether KBAJ meets the CDA's submission requirement by 
sending a proper claim to a primary contact. Pursuant to Neal, the requirement may be 
met by submitting a claim to the primary contact "with a request for a final decision of 
the contracting officer and a reasonable expectation that such a request will be 
honored." 945 F.2d at 388. While the 21 April letter does expressly request a decision 
from Ms. Sax, even if we were to assume she is a primary contact and the letter 
otherwise meets the requirements of the FAR definition of a claim, it is apparent that 
KBAJ intended to resolve its dispute with her. Prior 
to its 21 April submission, KBAJ 
received a 19 February 2015 email from CO Wilson that requested traceability 
documentation in connection with PO 4256 (SOF ii 3). KBAJ subsequently responded 
to CO Wilson's email and copied CO Manco, demanding payment before submitting 
any documentation (SOF ii 4). Therefore, KBAJ was aware of the identities of the 
pertinent COs yet elected to submit its 21 April letter to Ms. Sax and request a 
decision from her. See D.L. Braughler Co. v. West, 127 F.3d 1476, 1481-82 (Fed. Cir. 
1997) (letter styled as a claim with a certification and submitted to the resident 
engineer, who was an authorized representative of the CO, did not meet submission 
requirement because letter sought to resolve matter directly with resident engineer); 
Bruce E. Zoeller, ASBCA No. 55654, 07-1BCAii33,581at166,347 (appellant was 
aware of the CO's identity under the lease, and submitted a claim seeking "a Chief 
Accountable Officer's decision" that failed to establish a submission of a claim to a 
CO under the CDA). Under these circumstances, we conclude that KBAJ neither 
pursued nor reasonably expected a decision from a CO through its 21 April 
submission. Based on the foregoing, KBAJ has not satisfied the CDA's submission 
requirement, depriving the Board of jurisdiction over its appeal.4 
4 We need not address alternative grounds for dismissal and to strike portions of the 
complaint raised in DLA's motion. 
5 

CONCLUSION 
We dismiss the appeal for lack of jurisdiction. The government's motion is 
granted. 
Dated: 22 November 2016 
I concur 
~4d-'MARK N. STEMPLER 
Administrative Judge 
Acting Chairman 
Armed Services Board 
of Contract Appeals 
~~ 
MARK A. MELNICK 
Administrative Judge 
Armed Services Board 
of Contract Appeals 
I concur 
RICHARD SHACKLEFORD 
Administrative Judge 
Vice Chairman 
Armed Services Board 
of Contract Appeals 
I certify that the foregoing is a true copy of the Opinion and Decision of the 
Armed Services Board of Contract Appeals in ASBCA No. 60222, Appeal ofKBAJ 
Enterprises, LLC t/d/b/a Home Again, rendered in conformance with the Board's Charter. 
Dated: 
6 
JEFFREY D. GARDIN 
Recorder, Armed Services 
Board of Contract Appeals