Family Entertainment Services, Inc.
Docket: ASBCA 61157
Decision date: 2017-10-24

ARMED SERVICES BOARD OF CONTRACT APPEALS 
Appeal of--
Family Entertainment Services, Inc. 
Under Contract No. W91248-15-D-0008 
APPEARANCE FOR THE APPELLANT: 
APPEARANCES FOR THE GOVERNMENT: 
) 
) 
) 
) 
) 
ASBCA No. 61157 
Mr. William Johnson 
President 
Raymond M. Saunders, Esq. 
Army Chief Trial Attorney 
MAJ Bruce L. Mayeaux, JA 
Trial Attorney 
OPINION BY ADMINISTRATIVE JUDGE OSTERHOUT 
This appeal challenges deductions in the amount of $81,692.34 by the Army on 
a grounds maintenance contract for 3,897 acres at Fort Campbell, Kentucky, and the 
Fort Campbell cantonment area which was geographically located in Tennessee. 
Family Entertainment Services, Inc.1 claims that the government improperly reduced 
the amount it paid based on two arguments: 1) the period of performance should have 
been measured in work days but was instead measured in calendar days; and 2) the 
government improperly applied the terms of the contract relating to inspections under 
technical exhibit one of the contract and deducted the wrong amount. The Army 
responds that the term "day" means calendar day unless otherwise specified and 
explained the reasons for the deductions from the contract. 2 For the reasons set forth 
below, we deny the appeal. 
1 This appeal was docketed as Family Entertainment Services, Inc. D/B/ A IMC, 
however, the contract was issued to Family Entertainment Services, Inc., and 
for purposes of this decision we refer to appellant as Family Entertainment 
Services, Inc. or FES. 
2 In its brief, the government also addresses what it interprets as appellant's 
constructive acceleration argument. Because 
FES did not brief this argument, it 
is deemed abandoned. See States Roofing Corp., ASBCA No. 54860 et al., 
10-1 BCA ii 34,356 at 169,664 (failure to address claimed contentions in brief 
equated to abandonment of the issue). 

SUMMARY FINDINGS OF FACT 
1. On 26 May 2015, the Mission and Installation Contracting Command-Fort Campbell 
(the government), awarded Contract No. W91248-15-D-0008 (the contract), a firm-fixed price 
contract to provide 
grounds maintenance services on Fort Campbell, Kentucky, to Family 
Entertainment Services, Inc. (appellant or FES) (R4, tab 1). 
2. The contract incorporates Federal Acquisition Regulation (FAR) 52.212-4 
by reference (R4, tab 1at1, block 27b). FAR 52.212-4(e) incorporates FAR 52.202-1, 
DEFINITIONS (Nov 2013). FAR 52.202-1 states: 
(a) When a solicitation provision or contract clause 
uses a word or term that is defined in the Federal 
Acquisition Regulation (FAR), the word or term has the 
same meaning as the definition in FAR 2.101 in effect at 
the time the solicitation was issued, unless-
( 1) The solicitation, or amended solicitation, 
provides a different definition; 
(2) The contracting parties agree to a different 
definition .... 
3. FAR 2.101, both currently and at the time of solicitation and award states, 
"Day means, unless otherwise specified, a calendar day." 
4. The contract also specifically references days in paragraph 5.3.1 of the 
Performance Work Statement (PWS) where the government outlines the scope of work 
for the mowing and ground maintenance contract. For Schedule B, the following is 
included in the contract: 
5.3.1.1 Level II, Kentucky Normal Visibility Areas 
( CLIN x002AA, x002AB). Mowing: 
Approximately 1, 118 acres of grass to be cut between 2" to 
4" height. Estimated once every 21 days. As a possible 
option, the contractor shall mow at least once every 14 days. 
The government retains the option to award the contract for 
mowing the same 1,159 acres on a 14 day cycle, depending 
on availability of funds. [3J 
3 The differing number of acres is in the original and is unexplained. 
2 

5.3.1.3 Level III Airfield & trimming around runway 
lights. (CLIN x002AC). Mowing: 
Cut approximately 887 acres at 6", plus an area 12' in 
diameter (6' radius) shall be cut around all taxiway lighting 
at 3'' height. Locations as indicated on maps. Airfield to 
be mowed every 14 days[.] 
5.3.1.4 Level IV Landfills and Similar (CLIN x002AD). 
Mow approximately 56 acres of landfills to a grass height 
of 6" as indicated on the maps. Contractor has I 0 days to 
perform this task[.] 
(R4, tab 1 at 41 (emphasis added to demonstrate red text in the contract)) Edging and 
debris removal was "to be conducted concurrent with the Levels II and III mowing 
cycles" (R4, tab 1at41-42, ~~ 5.3.1.1.1, 5.3.1.1.2, 5.3.1.5.1, 5.3.1.5.2). Schedule C 
contained the same language, with different acre amounts, throughout the contract. The 
contract also contained numerous paragraphs which all reference numbers of days the 
contractor is permitted to complete certain tasks. None of these paragraphs otherwise 
specified the word "day." (R4, tab 1at41-51) 
5. The contract referenced days in several places: block 12 of the Standard Form 
1449 ("Net 30 Days") (R4, tab 1 at l); "7 calendar days" in paragraph (b)(3) of the order 
limitations clause (id. at 16); "5 days after issuance" in paragraph ( d) of the order 
limitations clause id. at 17); "30 days" in the option to extend services clause (id. at 18); 
"30 days" and "60 days" in the option to extend the term of the contract clause (id. at 18); 
"35 calendar days" in the AMC-level protest program clause (id. at 21); "5 working days" 
in the DoD Antiterrorism Standards clause (id. at 23 ); "30 days" in the schedule of 
insurance (id. at 26); "71 days" and "79 days" regarding weather (id. at 28); "ten days" and 
"five (5) days" regarding quality control plans (id. at 29); "five (5) work days" regarding 
contractor discrepancy reports (id. at 29); "ten (10) work days," "30 work days" regarding 
key personnel changes (id. at 32); "30 calendar days" to provide a safety plan (id. at 39). 
6. The contract contained a section on hours of operation. Specifically, 
paragraph 1.6.4.2 defined the contractor working hours as follows: 
The Contractor shall be responsible for providing services, 
between the hours of 7:30 A.M. to 4:30 P.M., Monday 
through Friday, except federal holidays or when the 
government facility is closed due to local or national 
emergencies, administrative closings or similar government 
directed facility closings. The Contractor may work outside 
of the hours at no additional cost to the Government if 
approved 48 hours in advance by the COR. The contractor 
3 

shall inform the Government of the location he plans to work 
for any work performed outside of normal working hours. 
(R4, tab 1 at 30) 
7. The contract incorporated FAR 52.246-4, INSPECTION OF SERVICES-FIXED-PRICE 
(AUG 1996), which discusses what happens ifthe services do not conform with contract 
requirements in subparagraph e: 
( e) If any of the services do not conform with 
contract requirements, the Government may require the 
Contractor to perform the services again in conformity 
with contract requirements, at no increase in contract 
amount. When the defects in services cannot be corrected 
by re-performance, the Government may ( 1) require the 
Contractor to take necessary action to ensure that future 
performance conforms to contract requirements and 
(2) reduce the contract price to reflect the reduced value of 
the services performed. 
(R4, tab 1 at 24) 
8. The contract included Technical Exhibit 1, which outlined performance 
requirements, as follows: 
Performance Performance Method of Performance Objective Standard Threshold/ Surveillance Remedy 
AQL 
IAWPWS Rework within 24 
Contractor shall 3.3.1.1 and 95% Random hours or CDR may 
comply with Grass 3.3.1.2 be issued for not 
cutting and weeding meeting AQ04l 
Contractor shall IAWPWS 95% Random Rework within 24 
comply with Raking 3.3.5.1.8 hours or CDR may 
Leaves and grass be issued for not 
meeting AQL 
4 CDR = Contractor Discrepancy Report. 
AQL = Acceptance Quality Level. 
4 

Contractor shall keep IAWPWS 5.8 95% Random Rework within 2 drainage and asphalt hours or CDR may areas free of debris at 
all times be issued for not 
meeting AQL 
(R4, tab 1 at 59) 
9. The contract included Technical Exhibit 8, a sample inspection worksheet. 
It included performance criteria of mowing the area, edging, trimming, debris removal, 
and repairing damaged areas with pass or fail as possible ratings, as well as an overall 
pass or fail rating. (R4, tab 1 at 83) 
10. On 29 May 2015, the government awarded Task Order No. 0001 to FES (the 
task order). The task order included Schedule Band Schedule C. Schedule B included 
KY Level II, KY Level III, and KY 
Level IV. Schedule C included TN Level II, TN 
Level III, and TN Level IV. The requirements were described in the following charts: 
PRICE SCHEDULE 
SUPPLIES/SERVICES ESTIMATED UNIT ESTIMAT ITEM NO UNIT PER-CYCLE BASE PERIOD 
QUANTITY ED PRICE COST PRICE 
CYCLES BASE 
PER YEAR 
YEAR 
LINE ITEM 0002 - SCHEDULE B 
BASE PERIOD 
KY Level II - cut between 2" and 4" 1118 Acres 15 0002AB $35.00 $39,130.00 $586,950.00 
height (includes all vegetation trimming 
IAW PWS). Every 14 days. 
KY Level Ill (Airfield & Trimming around 887 Acres 15 0002AC $20.65 $18,316.55 $274, 748.25 
Runway Lights) - cut at 6", plus an area 
12' in diameter (6' radius) shall be cut 
around all taxiway lighting at 3" height. 
(IAW PWS). Locations: As indicated on 
maps. 
KY Level IV (Landfills & Similar) - cut to 55 Acres 2 0002AD $32.00 $1,760.00 $3,520.00 
6" height where indicated on maps. 
Total $865,218.25 
5 

SUPPLIES/SERVICES ESTIMATE UNIT ESTIM ITEM NO UNIT PER-CYCLE BASE PERIOD 
D ATED PRICE COST PRICE 
QUANTITY CYCLES BASE 
PER YEAR 
YEAR 
LINE ITEM 0003 - SCHEDULE C BASE PERIOD 
TN Level II - cut between 2" and 4" 1435 Acres 15 0003AB $34.93 $50,124.55 $751,868.25 
height (includes all vegetation 
trimming IAW PWS). Every 14 days. 
TN Level Ill (Airfield & Trimming around 286 Acres 15 0003AC $22.75 $6,506.50 $97,597.50 
Runway Lights) - cut at 6", plus an area 
12' in diameter (6' radius) shall be cut 
around all taxiway lighting at 3" height. 
(IAW PWS). Locations: As indicated on 
maps. 
TN Level IV (Landfills & Similar) - cut to 116 Acres 2 0003AD $32.00 $3,712.00 $7,424.00 
6" height where indicated on maps. 
Total $856,889.75 
(R4, tab 2 at 5-6) 
11. In the original contract, Level II services were estimated at every 21 days 
but the government retained the option to mow at least once every 14 days (R4, tab 1 
at 41, 43; finding 4). In the task order, both Schedule Band Schedule C specified that 
the Level II mowing services would be completed every 14 days and provided an 
estimated cycles per year amount of 15 cycles (R4, tab 2 at 5-6). 
12. On 1June2015, the parties held a post-award conference. During the 
conference, the parties discussed how FES could work on weekends, specifically the 
requirement that it had to be coordinated with the contracting officer's representative. 
FES was reminded that the first cycle would begin on 22 June 2015. FES was further 
advised that only William Johnson could sign change orders for FES. (R4, tab 3) 
13. On 6 July 2015, the contracting officer (CO), Jennifer Davis, sent an 
electronic mail message to the contracting specialist, SFC Carlet Clark, concerning FES 
being behind schedule. SFC Clark forwarded the message to Mr. Johnson. (R4, tab 4) 
14. On 7 July 2015, the parties held another meeting to discuss the status of the 
contract and the CO informed Mr. Johnson that he was behind schedule for the 
14 calendar day schedule. For the first time, Mr. Johnson raised concerns that the 
6 

period of performance was actually work days not calendar days. Mr. Johnson stated 
that he was willing to mow on a 14 calendar day cycle. The parties also agreed that 
Tennessee and Kentucky locations were supposed to be mowed concurrently. The CO 
clarified 
that the contractor could work outside of the 0730 to 1630 Monday through 
Friday hours if it was approved 48 hours before the work would begin. The 
government also informed Mr. Johnson that it was still missing information, such as 
contact information, schedules detailing where and when mowing would occur, and 
daily reports. During the meeting, Mr. Johnson informed the government of when he 
would begin and complete each cycle and the government modified the periods of 
performance or set the schedules based on his assertions. (R4, tab 5) 
15. We find that using a "calendar day" calculation, the period of performance for 
Cycle 1was22 June 2015 through 5 July 2015; Cycle 2 was 6 July 2015 through 19 July 
2015; and Cycle 3 was 20 July 2015 through 2 August 2015. By FES's interpretation, the 
period of performance for Cycle 1 would not have ended until 9 July 2015. Using a "work 
day" calculation would add four additional days in each cycle to complete the work. 
16. During the meeting referenced in finding 14 and several other meetings 
between 7 July 2015 and 14 July 2015, the parties established a schedule that 
Mr. Johnson agreed he could meet. He still failed to meet the schedule and the parties 
met to reset the schedule again. The parties again discussed the need for FES to submit 
daily reports so inspections could be accomplished. (See R4, tab 5 at 10-11, tabs 6, 9) 
17. In total, the government allowed FES four additional days for Cycle 1, nine 
additional days for Cycle 2, and five additional days for Cycle 3. 
18. The deficiencies and detailed schedules were reduced to writing by both 
parties. The CO again informed Mr. Johnson via electronic mail that he was required 
to request approval to work outside of the hours 0730-1630 Monday through Friday. 
(R4, tab 8) 
19. The government used the inspection worksheet included as an exhibit in the 
contract to notify FES of deficiencies on several occasions, and to specifically detail work 
that had not been completed (see R4, tabs 12, 14-15, 17, 23-27, 30-31, 35-37, 40-41). 
20. On 24 July 2015, the parties again met to discuss the incomplete mowing 
and the problem with FES not submitting the daily reports so that the contracting 
officer's representative could conduct inspections (supp. R4, tab 46). 
21. On 10 August 2015, the CO issued a cure notice (gov't br. at 12; supp. R4, 
tab 47 at 3). Also on 10 August 2015, the CO informed Mr. Johnson that the daily reports 
he started submitting in August were confusing and inaccurate (R4, tab 32). 
7 

22. On 19 August 2015, Mr. Johnson responded to the cure notice. He again 
reiterated that he had tried to perform within 14 calendar days but found that FES was 
still encountering problems meeting the schedule. He "acknowledge[ d] that the 
schedules were initially lacking in detail on planned work and were unclear as to 
completed work" but stated that FES should not be penalized ifthe work was 95% 
complete. Mr. Johnson included a list of ways FES would correct the deficiencies 
going forward, which was similar to the previous times he had submitted solutions to 
correct deficiencies. (R4, tab 4 7) 
23. On multiple occasions, Mr. Johnson stated that he agreed with deducting 
money for work that was not performed but disagreed with the amounts (see, e.g., R4, 
tab 42 at 2 ("We concur with a monetary deduction being taken for areas that were not 
mowed, but do not concur or agree with the current dollar amount reflected.")). In 
most instances, FES agreed with the government's assessment of what services were 
not completed (R4, tab 16; supp. R4, tab 47). 
24. Based on all of the discrepancies, all of which were provided to FES, the 
government determined that FES was responsible for maintaining 3,897 acres in Cycle 1 
but only completed 3,088.6 acres, which resulted in 79.3% of the work being 
accomplished. For Cycle 2, the government determined that FES was responsible to 
maintain 3,897 acres but only accomplished 2,792 acres, for a total of 71.7% 
accomplished. For Cycle 3, the government determined that FES was responsible to 
maintain 3,897 acres but only accomplished 2,636.1 acres for a total of 67 .6% 
accomplished. For each area and cycle, the government provided a more detailed 
breakdown to properly charge the deductions, based on the number of acres not performed 
in each cycle, each schedule, each service, and each level to be performed, which matched 
the way the pricing was set forth in the contract. (See gov't hr., attach. at 5-6, 9-11) 
25. On 28 August 2015, the government terminated Schedule B from the 
contract for convenience (R4, tab 44). 
26. On 10 January 2017, FES filed a claim with the government in the amount 
of $81,692.34 alleging: 1) in "Issue One" that the days were not computed properly 
because they should have been work days rather than calendar days; and 2) in 
"CLAIM ONE" that too much was deducted for incomplete work (Bd. corr., notice of 
appeal (NOA) at 5, 7). 
27. On 1May2017, having not received a CO's final decision, FES filed this 
appeal from the deemed denial of the claim, which was docketed as ASBCA 
No. 61157 (NOA at 3). 
28. On 24 May 2017, the CO subsequently issued a final decision denying the 
claim in its entirety (supp. R4, tab 49). 
8 

DISCUSSION 
Appellant raises two specific issues. First, FES requests that the Board define 
the term "day" in the contract as "work day" instead of "calendar day." Second, FES 
requests the Board find that the government improperly inspected the areas where 
service was provided and, hence, deducted too much from the contract. While the 
claim submitted to the CO focuses more on the definition of "day" than any other 
argument, FES did briefly raise issues surrounding inspections 
and deductions; thus, 
we may decide that issue. In contrast, FES did not include claims for weather delays 
in its submission to the CO so we may not decide that issue. 
I. The Definition of Day 
Appellant asks the Board to find an ambiguity in the contract and to read the 
term "day" as "work day" instead of "calendar day." The Court of Appeals for the 
Federal Circuit has provided us with guidance regarding ambiguities in a contract: 
"In resolving disputes involving contract interpretation, we 
begin 
by examining the plain language of the contract." 
MA. Mortenson [Co. v. Brownlee], 363 F.3d [1203,] 1206 
[(Fed. Cir. 2004)]; see also Gould, Inc. v. United States, 
935 F.2d 1271, 1274 (Fed. Cir. 1991). We construe a 
contract "to effectuate its sprit and purpose giving 
reasonable meaning to all parts of the contract." Hercules, 
Inc. v. United States, 292 F.3d 1378, 1381 (Fed. Cir. 
2002). The threshold question here is whether the plain 
language of the contract "supports only one reading or 
supports more than one reading and is ambiguous," NVT 
Techs. [Inc. v. United States], 370 F.3d [1153,] 1159 [(Fed. 
Cir. 2004], as held by the Board. Ambiguity exists when 
contract language can reasonably be interpreted in more 
than one way. Metric Constructors, Inc. v. NASA, 169 
F.3d 747, 751 (Fed. Cir. 1999). 
LAI Services, Inc. v. Gates, 573 F.3d 1306, 1314 (Fed. Cir. 2009). Parties having a 
differing opinion of contract terms is not enough to show ambiguity. See Metric 
Constructors, 169 F.3d at 751 (citations omitted). "Rather, both interpretations must 
fall within a 'zone of reasonableness."' Id. (citations omitted). 
Here, there is only one reasonable way to interpret the contract. Appellant's 
opinion that 
"day" should mean "work day" is not a reasonable interpretation of the 
9 

contract. The contract clearly incorporates FAR 52.212-4, which then incorporates 
FAR 2.101 definitions. (Finding 2) 
FAR 2.101 defines "day" as "unless otherwise specified, a calendar day." This 
definition is incorporated by reference into the subject contract. (Finding 3) The 
places in the solicitation where FES would like to apply the specific term "work days" 
only contain the simple word "day" without any specificity. Thus, the days in question 
are calendar days, not work days. 
FES argues that paragraphs 2.1.15 and 2.1.21 of the performance work 
statement replaced the FAR 52.202-1 definition of "day" because the performance 
work statement defines "work day" and "work week." FES' s argument is that because 
it was limited to a certain number of hours to work during the week that specificity 
should be read into the term "day" to instead include the word "work" in front of the 
word "day" (app. br. at 7). However, the definition of "work day" does not extend to 
the term "day" but instead only applies to the specific term "work day." Additionally, 
FES was not limited to working only during the hours stated in the contract. Instead, 
FES was required to give the government written notice and obtain permission 
48 hours before working outside of the normal duty day. (See finding 6) IfFES 
wanted to work outside of the defined government hours, the government had to 
arrange for a government employee to be available to inspect the work, hence the need 
for 48 hours of notice. The parties discussed this process on several occasions. 
(Findings 12, 14, 18; see also R4, tab 9 at 2, ,-r 11 (meeting minutes)) 
Additionally, even if we ignored the FAR definition and accepted appellant's 
opinion and decided that 
"day" meant "work day" then that definition would need to 
be applied throughout the entire contract where the term "day" existed, which would 
create issues with other clauses. For example, 30 days for payment would not make 
sense if defined as work days, nor would 30 days and 60 days for notice for the options 
to extend the contract. (See finding 5) 
Further, and perhaps most compelling, even if we agreed with appellant 
concerning the application of his definition, the government granted FES more time 
via extensions than it would have been allowed even if "work days" had been applied 
instead of "calendar days." On several occasions, the government extended the period 
of performance for each of the cycles, generally based on when Mr. Johnson stated 
FES would be able to complete the work. Based on Mr. Johnson's statements 
referenced in the 7 July 2015 meeting regarding when he could complete and start 
cycles, it appears that Mr. Johnson believed the Schedule Band Schedule C cycles 
could run concurrently (finding 14). If we applied "work days" instead of calendar 
days, FES would have had four additional days to complete each cycle. The 
government granted FES extensions of at least four days in every cycle (finding 17). 
Still, FES failed to complete all of the work on time. 
10 

Finally, in its brief, appellant raises for the first time that FES should have been 
granted more extensions due to weather and this failure to grant additional extensions 
was one of the reasons FES did not complete the work in the required period of 
performance (app. br. at 9-11 and attach.). This is a separate argument that is not 
precisely related to the definition of "days" as either "work" or "calendar" and is 
instead a new claim that has not yet been presented to the CO. In fact, in its claim, 
FES explicitly stated, "No Claim is being made for areas FES previously identified as 
not being mowed due to having to re-mow areas, weather, and government impact of 
performance" (NOA at 7-8; compl. at 5-6 (emphasis added)). However, in its brief 
FES argues that it was not granted sufficient time for weather ( app. br. at 9-11, 
attach.). We need not consider this argument because FES did not raise this issue as 
the basis of the claim to the CO. The CO did not have adequate notice of weather as a 
basis for this claim. Accordingly, we lack jurisdiction to consider this argument. See, 
e.g., Contract Cleaning Maint., Inc. v. United States, 811 F.2d 586, 592 (Fed. Cir. 
1987) (citations omitted) (The requirement for a claim "is 
that the contractor submit in 
writing to the contracting officer a clear and unequivocal statement that gives the 
contracting officer adequate notice of the basis and the amount of the claim."). 
II. Inspections and Deductions 
As its second basis for entitlement, FES disputes the way inspections occurred 
and the amount of deductions for nonperformance of work due to exhibit 1 in the 
contract which refers to a performance threshold of 95% (app. br. at 11-12). The issue 
FES would like us to resolve is whether the inspections and deductions were proper 
pursuant to the contract. Upon review of the record, FES largely agreed with the 
deficiencies and agreed that some amount should be deducted, but disagreed with the 
amount of deductions (finding 23). 
Contract performance was an issue from the beginning of this contract, as 
demonstrated in the first issue concerning "days" above. From as early as 14 July 2015, 
Mr. Johnson agreed that FES should 
not be paid for work that was not performed (R4, 
tab 9 at 1,, ~ 9). The government tracked what work FES performed by conducting 
inspections. 
FES was on notice that inspections would occur because of several clauses in 
and exhibits to the contract. The contract contained the Inspection of Services clause 
(finding 7), specific performance requirements (finding 8), and a sample inspection 
worksheet to demonstrate what would be inspected (finding 9). Thus, the contractor 
was sufficiently on notice concerning how its work would be inspected. 
Appellant points to some errors in Technical Exhibit 1 as proof that the 
inspections were not permitted by the contract. Appellant is correct that Technical 
11 

Exhibit 1 references the wrong paragraphs in the performance work statement (app. hr. 
at 12); however, it is clear that these inaccurate paragraph numbers were administrative 
errors. Further, the rest of the contract demonstrates that inspections would be for 
mowing, edging, and the other services in the contract. Even the rest of Technical 
Exhibit I demonstrates that inspections would be conducted for grass cutting and 
weeding, raking leaves and grass, and keeping drainage and asphalt areas free of debris 
(finding 8). Further, Technical Exhibit 8 demonstrates what work would be inspected. 
The government repeatedly informed Mr. Johnson and FES that there were 
deficiencies with the services being provided (finding 19). In order to insure inspections 
were properly conducted, the government repeatedly requested daily reports to accurately 
describe what areas were mowed (see findings 14, 16, 20). Even after FES started 
sending daily reports in August, which was after the first cycles should have been 
completed, the reports were inaccurate (finding 21). For example, three reports stated 
that "North Sod" was completed on three separate days but it was not actually completed 
until after the date of the last daily report (R4, tab 32 at 1). 
Even without having daily reports that would allow the government to inspect 
what FES stated it had completed, the record demonstrates that the government 
inspected the 
properties and services. On several occasions, the government provided 
Mr. Johnson with maps where services had not occurred and detailed explanations of the 
missing services (see R4, tabs 7, 39). Further, the government used the inspection 
worksheets provided as an exhibit to the contract to document the problems with 
performance (see finding 19). The government also used Contract Discrepancy Reports, 
DD Form 2772, to document discrepancies in multiple pages of attachments (finding 9). 
Mr. Johnson seemed to generally agree with the government's assessment of the missing 
services, but disputed the amount the government proposed to deduct (finding 23). 
The government documented each time FES did not complete the services, 
without the benefit of having FES's required daily reports (finding 19). Then, the 
government determined the number of acres that had not been completed and 
multiplied that number by the dollar amount for that service as provided in FES' s 
proposal. Finally, the government deducted the resulting amount. 
Based on all of the discrepancies, all of which were provided to FES, the 
government determined that FES was responsible for maintaining 3,897 acres in Cycle 1 
but only completed 3,088.6 acres, which resulted in 79.3% of the work being 
accomplished. For Cycle 2, the government determined that FES was responsible to 
maintain 3,897 acres but only accomplished 2,792 acres, for a total of 71.7% 
accomplished. For Cycle 3, the government determined that FES was responsible to 
maintain 3,897 acres but only accomplished 2,636.1 acres for a total of 67.6% 
accomplished. For each area and cycle, the government provided a more detailed 
breakdown to properly charge the deductions, based on the number of acres not performed 
12 

in each cycle, each schedule, each service, and each level to be performed, which matched 
the way the pricing was set forth in the contract. (Finding 24) 
The government was actually very generous to FES by limiting 
the amount of 
deductions. The government did not deduct money for FES's failure to submit daily 
reports and other written deliverables required by the contract (gov't br., attach. at 12). 
The government did not deduct the amount associated with additional hours it spent to 
administer the contract based on meeting multiple times for the same discrepancies or the 
time government employees spent performing grounds maintenance. The government 
allowed multiple extensions and changed the period of performance based on when 
Mr. Johnson asserted that FES could complete performance (finding 14). And the 
government provided multiple deficiency reports that clearly notified FES of what aspects 
of the contract were not being met (finding 19). Yet, FES still failed to meet the 
requirements of the contract. Accordingly, we hold that at no time did the government 
abuse its right, pursuant to the contract, to inspect the work performed and deduct an 
appropriate amount for the work that was not performed. 
The appeal is denied. 
Dated: 24 October 2017 
I concur 
OWEN C. WILSON 
Administrative Judge 
Vice Chairman 
Armed Services Board 
of Contract Appeals 
CONCLUSION 
13 
Administrative Judge 
Armed Services Board 
of Contract Appeals 

I certify that the foregoing is a true copy of the Opinion and Decision of the Armed 
Services Board of Contract Appeals in ASBCA No. 61157, Appeal of Family Entertainment 
Services, Inc., rendered in conformance with the Board's Charter. 
Dated: 
14 
JEFFREY D. GARDIN 
Recorder, Armed Services 
Board of Contract Appeals