SUFI Network Services, Inc.
Docket: ASBCA 55306
Decision date: 2015-02-02

ARMED SERVICES BOARD OF CONTRACT APPEALS 
Appeal of --
SUFI Network Services, Inc. 
Under Contract No. F4 l 999-96-D-0057 
APPEARANCES FOR THE APPELLANT: 
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APPEARANCES FOR THE GOVERNMENT: 
ASBCA No. 55306 
Frederick W. Claybrook, Jr., Esq. 
Brian T. McLaughlin, Esq. 
Crowell & Moring LLP 
Washington, DC 
Lt Col James H. Kennedy III, USAF 
Air Force Chief Trial Attorney 
Christopher S. Cole, Esq. 
Joel B. Lofgren, Esq. 
Trial Attorneys 
OPINION BY ADMINISTRATIVE JUDGE JAMES 
ON REMAND FROM THE U.S. COURT OF FEDERAL CLAIMS 
AND THE U.S. COURT OF APPEALS FOR THE FEDERAL CIRCUIT 
SUFI Network Services, Inc. (SUFI), submitted a $131, 169 ,649 .62 claim, 
comprised of 28 counts, to the Air Force Non-Appropriated Funds Purchasing Office 
(AFNAFPO) contracting officer (CO) under the captioned contract. In January 2006 
SUFI appealed to the Board from the CO's deemed denial of its claim. The Board's 
21November2008 decision sustained the appeal in the amount of$3,790,495.65. 
SUFI Network Services, Inc., ASBCA No. 55306, 09-1BCAii34,018 at 168,291 
(SUFI VIII). In deciding SUFI's multiple motions for reconsideration, we ultimately 
increased SUFI's award to $7,416,751.52. SUFI Network Services, Inc., 10-1 BCA 
ii 34,415 at 169,887 (SUFI XI). 
In 2011 SUFI filed for Wunderlich Act review by the U.S. Court of Federal 
Claims (COFC) with respect to 12 of the 28 counts decided by the Board (counts I, III, 
V, VI, VII, VIII, IX, XI, XV, XVI, XVIII, and XXII). The COFC on 8 November 
2012 awarded SUFI $114,138,259.99, net of the $4,625,821.35 awarded by this Board, 
on 10 of those 12 counts (counts I, III, V, VI, VII, VIII, XI, XVI, XVIII, and XXII). 
SUFI Network Services, Inc. v. United States, 108 Fed. Cl. 287, 321 (2012) (SUFI 
XIV). The COFC left undisturbed the 18 SUFI counts (II, IV, IX, X, XII, XIII, XIV, 

XV, XVII, XIX, XX, XXI, XXIII, XXIV, XXV, XXVI, XXVII and XXVIII) on which 
the Board awarded $2,790,930.17. 108 Fed. Cl. at 321. 1 
The parties cross-appealed from that COFC decision to the United States Court 
of Appeals for the Federal Circuit (CAFC), on the referenced 10 counts. The CAFC's 
29 May 2014 decision in SUFI XVI, 755 F.3d at 1326, affirmed in part, reversed in 
part, vacated in part, and remanded "to the Court of Federal Claims, with instructions 
to remand to the Board for further factual findings consistent with this opinion" as 
described below. Familiarity with the prior SUFI decisions is assumed. 
In SUFI XV/the CAFC: (1) affirmed the COFC's decision (affirming the 
Board's decision) on count IX, Kapaun Line Fee~ and affirmed the COFC decision in 
part on count XVI, Lost Profits, 755 F.3d at 1322-23, 1325-26; (2) reversed the 
COFC's decisions on count I, Calling Cards, on the issue oflost revenues, and count 
VIII, Prime Knight Lodgings, 755 F.3d at 1313-14, 1320-21, holding that the Board's 
damage calculations for both counts were supported by substantial evidence; 
(3) vacated and/or reversed the COFC's decisions and remanded to the Board for 
further fact-finding on the following counts by number, designation and CAFC 
citation: 
Count Designation 
III 
v 
VI 
VII 
XI 
XVI 
Hallway/Lobby DSN Phones 
Other Operator Numbers and Patching 
Early DSN Abuse 
Delta Squadron 
German Troops Housing 
Post-Termination Lost Profits (in part) 
755 F.3d at 
1316-17 
1318 
1319 
1320 
1321 
1322 
and (4) reversed the COFC's ruling that SUFI was entitled to overhead expenses in its 
breach damages and equitable adjustments for extra work (finding no reason to disturb 
the Board's finding oflack of proof of such overhead expenses), but ordered a remand 
to the Board to include 10% profit "for all work and out-of-pocket expenses, whether 
incurred as a result of a contract change or breach." 755 F.3d at 1324. 
After receipt of the COFC's remand order, on 18 August 2014 the Board 
ordered the parties to recommend remand procedures and sought their views on an 
ADR mediation. SUFI proposed that no new evidence be adduced, stated that the 
parties' recent discussions of an ADR mediation "did not bear fruit" and asked the 
1 The Federal Circuit stated: "That amount [$2, 790,930.17] became final." SUFI 
Network Services, Inc. v. United States, 755F.3d1305, 1311 (Fed. Cir. 2014). 
2 

Board on remand to adopt the procedure the COFC used of issuing a draft decision 
leaving blanks for the parties to fill-in the amounts due. The Air Force proposed that 
the Board take judicial notice of certain facts or to admit expert testimony on such 
facts. The Board's 16 September 2014 order stated that the evidentiary record remains 
closed and set a remand action schedule, which did not include the COFC draft 
decision procedure. On 2 October 2014 the Board denied the Air Force's motion to 
take judicial notice of 11 proposed facts regarding telephone usage trends and base 
closures. 
We identify the CAFC's specific remand instructions and state, as appropriate, our 
supplemental findings 2 or conclusions, or both, with respect to the remanded counts. 
Count I, Calling Cards 
The CAFC's decision on count I did not expressly remand the issue of adding 
10% profit to the Board's damages award for extra work and claim preparation costs, 
nor did it require any further fact-finding thereon. 755 F.3d at 1313-14. However, it 
did remand for Board addition of profit "for all work and out-of-pocket expenses" and 
saw "no error in the Board's selection of a 10% profit rate." Id. at 1324. Hence we 
interpret that remand order to embrace counts I, III, V, VI, VII, VIII and XI. 
SUFI calculates $1,650.97 as 10% profit on the $16,509.67 in extra work, claim 
preparation costs and out-of-pocket expenses awarded on count I (app. remand hr. at 
30). SUFI VIII, 09-1BCAii34,018 at 168,275; SUFI IX, 09-2 BCA ii 34,201 at 
169,094. SUFI also avers that the Board miscalculated the $14,034.60 costs for extra 
work and claim preparation, which should be corrected to $14,448.58, for a $413.98 
difference ($14,448.58 - $14,034.60), plus $41.40 for 10% profit (app. remand br. 
at 31 ). Respondent contests the 10% profit on the claim preparation fee, because it is 
uncertain whether profit was already included in the Board's claim preparation 
calculations, but does not dispute SUFI's "minor amount" of $413.98 (gov't remand 
reply hr. at 13-14 ). 
We reviewed the evidence supporting our finding 11 in SUFI VIII for SUFI 
employees Ansola, Congalton, Smith and Broyles who performed extra work and 
claim preparation for count I. We derived their hourly rates by dividing by 2,080 
hours their annual salaries, including bonuses and educational allowances, but not 
"profit." 09-1BCAii34,018 at 168,219; SUFI IX, 09-2 BCA ii 34,201at169,094 
(correcting Ansola's annual salary to $77,500). Out-of-pocket costs excluded profit 
2 Supplemental findings in this decision are numbered starting with S 1 to avoid 
confusion with findings in the Board's 11 prior SUFI decisions. 
3 

($618.77) and interest ($106.08). We hold that $1,650.97 in profit is not a double 
recovery. 
SUFI's June 2005 claim listed 368.65 hours for count I claim preparation (app. 
remand br. at 30-31, attach.Fat 1-3). However, a 7.25 hour entry was misstated as 
7.15 hours, and a 1.5 hour entry was omitted (id., attach Fat 1-3 n.4).3 Thus, the total 
claim preparation hours were 370.25(368.65+1.6). SUFI was awarded $10,179.47 for 
368.65 hours of claim preparation. SUFI VIII, 09-1BCAif34,018 at 168,276, 
169,290; SUFI IX, 09-2 BCA if 34,201 at 169,094. The claim preparation amount for 
3 70 .25 hours is $10,593 .46, which is $413 .99 more than $10, 179 .4 7. Profit at 10% on 
$413.99 is $41.40, totaling $455.39. We hold that SUFI is entitled to recover an added 
$2,106.36 ($1,650.97 + $455.39) on count I. 
Count III, Hallway/Lobby DSN Phones 
The Board denied recovery of lost revenues for the Air Force's breach of 
contract by delaying and refusing to remove all hallway and lobby DSN phones from 
lodging facilities because "[t]he call data SUFI used for phone x.4619 to calculate lost 
revenue 
damages did not distinguish between official and non-official calls." SUFI 
VIII, 09-1BCAif34,018 at 168,242. On reconsideration, we found that 1,738,387 
minutes were a "fair and reasonable approximation of the non-official calls," and 
ultimately awarded $1,296,723.50 in lost revenues. SUFI IX, 09-2 BCA if 34,201 
at 169,089; SUFI XI, 10-1 BCA if 34,415 at 169,887. The CAFC ruled that the COFC 
erred in determining $53,700,352.41 for count III damages, vacated that ruling and 
remanded count III to the Board for "reconsideration" of specified issues regarding 
lost revenues due to DSN calls. 755 F.3d at 1316-17. 
The CAFC ordered the Board to address or reconsider the following: whether 
an adverse inference should be drawn from the missing government DSN phone call 
records; whether any evidence supports the Board's methodology to derive the 
percentages of non-official DSN phone calls; our failure to provide adequate support 
for rejecting SUFI's contention that the reasonable number of additional minutes it 
would have had on its network, but for the Air Force breaches, was the number of 
non-local minutes on the DSN phones; what was the magnitude of "real-world record 
facts" that might affect the "purchase-limiting effect" of SUFI's long distance rates for 
guest room telephones; the legal and evidentiary bases of our apparent premise that 
SUFI could not charge for in-room access to the DSN for "official" long distance calls; 
SUFI's "evidence to correct the Ramstein Building No. 303 DSN phone start date 
from October 2000 to October 1999" and to "correct ... the 10,135 average monthly 
rate to 10,609' [long distance] minutes per month" per phone and "reconsider its 
3 We verified that SUFI omitted 1.6 hours of claim preparation (tr. 13119-21, 6/74-75). 
4 

rejection of the weighted-midpoint starting date for interest on damages." 755 F.3d 
at1315-17. 
SUPPLEMENTAL FINDINGS OF FACT 
S 1. Our July 2009 decision stated that SUFI "excluded local calls from the lost 
revenues it calculated for surrogate phone# 4619." SUFI IX, 09-2 BCA ii 34,201 
at 169,089; (misciting ex. B205, tab 4A at 212). That statement derived from SUFI's 
"NOTE: LOCAL DSN NUMBER CALLS ARE NOT INCLUDED IN THE ABOVE 
DATA," which 
note is not in exhibit B205, tab 4A at 212, but is in SUFI's 30 June 
2005 claim (R4, tab 80A at 1725). In July 2009 we did not verify whether the phone 
x.4619 data queries support the foregoing NOTE. On remand we reviewed the x.4619 
data queries (R4, tab 80A at 1726) to determine whether those queries verify SUFI's 
exclusion of local calls from the x.4619 call data. 
S2. Modification No. 0005 added to contract§ C, ii 3.1.1.3, "DSN SERVICE. 
The contractor shall provide DSN connectivity for in-room use. The level ofDSN 
service shall be limited to base level. Base level includes DSN telephone prefixes 
within the base's immediate area." (R4, tab 8 at 1) SUFI II, 04-2 BCA ii 32,714 at 
161,863. The bases SUFI serviced had the following local DSN telephone prefixes: 
Rhein Main, 330; Spangdahlem, 452/542; Bitburg, 453; Ramstein, 479/480; 
Landstuhl, 486/488; Vogelweh/Kapaun, 489; and Sembach, 496 (ex. BI 09 at 8, 10, ex. 
Bl 10 at 1-8, 11, 14, 24-26, 36-37, 46-47, 54, 59-61, 65, ex. B205, tab 4A at 211). 
SUFI VIII, 09-1BCAii34,018, finding 109(b). 
S3. SUFI's data queries for the x.4619 call data used in both its 30 June 2005 
claim (R4, tab 80A at 1726) and in its 13 February 2007 updated claim (ex. B205, 
tab 4A at 212), excluded calls to local DSN telephone prefixes 4 79, 480, 486, 
488, 489 
and 496. SUFI labeled these data queries "Query statement (long distance calls)" (ex. 
B223; tr. 23/63). SUFI's foregoing data queries omitted local DSN prefixes for Rhein 
Main (330) and Spangdahlem ( 452, 542)4 (R4, tab 80A at 1726, ex. B205, tab 4A at 
212). Hence, SUFI's 2005 statement, "LOCAL DSN NUMBER CALLS ARE NOT 
INCLUDED IN THE ABOVE DATA," is accurate to the extent that it is supported by 
its 2005/2007 data queries. Therefore, the record confirms that SUFI excluded local 
calls for surrogate phone x.4619 call data originating from each air base SUFI cited in 
count III except Rhein Main and Spangdahlem. 
S4. Among thousands of guests SUFI serviced in 9 years, the record includes 
30 guest complaints that the long distance rates were unreasonable (ASBCA No. 54503, 
4 SUFl's count III did not claim damages from lodging guests at Bitburg (local prefix 
453) (ex. B205, tab 4A at 206-97, 211). 
5 

R4, tab 220). Those complaints do not show whether those guests continued to use 
guestroom phones or used hallway/lobby DSN phones. 
SS. Unlike the call data query for phone x.4619 described in finding S3, 
SUFI's 2005 and 2007 call data queries for phones x.6998 and x.6999 did not exclude 
local calls from the bases SUFI serviced namely, Rhein Main, Spangdahlem, Bitburg, 
Ramstein, Landstuhl, Vogelweh, Kapaun and Sembach. (R4, tab 84A at 2656; 
ex. B205, tab 8A at 360, ex. B224 at 1-2) 
S6. SUFI began its tabulation of total long distance revenues derived from 
Ramstein in January 1997, Rhein Main in March 1997, Vogelweh/Kapaun in April 
1997, Landstuhl in June 1997, Spangdahlem in December 1998 and Sembach in May 
1999 (ex. B205, tab 16A at 430-38; gov't remand br. appendices A-F). 
S7. SUFI first activated its telephone network at Ramstein guest lodgings on 
14 December 1996 ("cut over") (ex. B205, tab 4A at 122), and hence it was 
susceptible of misuse ofDSN phones for long distance calls. 
S8. SUFI first corrects a $131,006.03 omission ofRamstein 303 lost revenues 
in its calculated $23,459,215.92 for unknown DSN phone numbers (ex. B205, tab 4A 
at 207, 211) (app. remand br. at 84 n.18). SUFI based its count III lost revenues on 
x.4619 call data (id. at 122 n.3). SUFI's 13 February 2007 updated count III net lost 
revenues were 
$53,692,407.91, including $23,459,215.92 for 95 unknown DSN phone 
numbers listed in 89 lines and $30,233,191.99 for known DSN numbers (id. at 211). 
Among those $53,692,407.91 are $176,778.72 for Spangdahlem building 38, number 
542-5130 (id. at 170) and $2,135,213.46 for unknown numbers in Rhein Main 
buildings 600, 632, 633 and 634, totaling $2,311,992.18 (id. at 206-07). 
S9. In SUFI's $23,459,215.92 total lost revenues calculated for unknown 
numbers, SUFI failed to include the first 2 of the 89 lines of entries for Ramstein 303, 
whose amounts were $25,184.46 and 105,821.56 (ex. B205, tab 4A at 206-07). 
SIO. Our review of SUFI's remand brief, attachment F, shows that we omitted 
.25 hours of Mr. Broyles' 27 September 2003, 3.75 hour entry (ex. B205, tab 4B). 
Sl 1. SUFI's 15 January 2010 motion for reconsideration in SUFI XI, stated: 
"The weighted 
midpoint is obtained by spreading the 'phone-months' for both the 
known and unknown phone numbers over the periods of usage, keeping a running total 
by month, dividing the grand total by 2, and seeing where the half-way usage point 
falls, which is February 21, 2000" (app. mot. at 11 n.5). 
6 

DECISION ON COUNT III 
We address first whether SUFI's lost revenues must exclude "official" calls and 
whether a reasonable measure of such lost revenues can be derived from the number of 
non-local minutes of DSN phone use. SUFI's contract proposal stated that it expected 
to receive the "exclusive right to transport [sic] long distance traffic and a percentage 
of any revenue derived from that traffic." The contract stated that SUFI's guaranteed 
"pricing for long distance traffic" was $0.99 per minute. SUFI Network Services, Inc., 
ASBCA No. 54503, 04-2 BCA ii 32,714 at 161,857 (SUFI II), contract§ B, ii 5.4.2.5 
The contract did not expressly or by implication require SUFI to exclude "official" 
long distance calls from its revenue base. Modification No. 0005 limited SUFI's 
duties to provide only local DSN calls at no cost. Thus, we hold that the contract 
included official calls among the long distance calls to whose revenues SUFI was 
entitled. SUFI JI, 04-2 BCA ii 32,714 at 161,857, 161,859-61, 161,863. 
On remand we reviewed 
the x.4619 phone data queries to determine whether 
they verify that SUFI excluded local calls from the x.4619 call data. (Finding S 1) 
Modification No. 0005 added to contract§ C, ii 3.1.1.3, "DSN SERVICE," 
which limited the level of DSN service to base level, including "the base's immediate 
area." The bases SUFI serviced 
had the following local DSN prefixes: Rhein Main, 
330; Spangdahlem, 452/542; Bitburg, 453; Ramstein, 479/480; Landstuhl, 486/488; 
Vogelweh/Kapaun, 489; and Sembach, 496. (Findings Sl, S2) 
SUFI's data queries for the x.4619 call data used in both its 30 June 2005 claim 
and in its 13 February 2007 updated claim, excluded calls to the local DSN prefixes 
for Ramstein, Lundstuhl, Vogelweh/Kapaun and Sembach but omitted local DSN 
prefixes for Rhein Main (330) and Spangdahlem ( 452, 542). SUFI labeled these data 
queries "Query statement (long distance calls)." SUFI's count III statement that it 
excluded local calls for surrogate 
phone x.4619 call data originating from each air base 
it serviced is accurate except for Rhein Main and Spangdahlem. (Finding S3) 
The Board's SUFI VIII decision rejected SUFI's use of telephone 4619 call data 
for the principal reason that such data do not provide "a basis by which we can 
reasonably determine the extent of official and non-official calls in the baseline phone 
x.4619 call data SUFI used." 09-1BCAii34,018 at 168,242. In light of the CAFC 
decision, the distinction of "official" from "non official" calls is not material under the 
terms of this contract. 
5 SUFI argued in its December 2008 motion for reconsideration that "the relevant 
contractual distinction is between local and long distance traffic ... not between 
official and non-official" (SUFI IX, app. mot. at 30). 
7 

With respect to the risk of uncertainty of proof of damages, we give SUFI the 
benefit of an adverse inference drawn from the missing government DSN call records. 
SUFI XVI, 755 F.3d at 1315 (citing Bigelow v. RKO Radio Pictures, Inc., 327 U.S. 
251, 265 (1946) ). Accordingly, we hold that one can reasonably determine from the 
x.4619 long distance call data SUFI's lost revenues attributable to hallway/lobby DSN 
calls (except for Rhein Main and Spangdahlem calls). 
We tum to whether, as respondent argues, SUFI's count III lost revenues should 
be discounted because of the opportunity of guests to be reimbursed for official long 
distance calls and the magnitude of "real-world record facts" regarding the effects of 
SUFI's long distance rates. From among thousands of guests SUFI serviced in 9 years, 
the record includes 30 hotel guest complaints that the long distance rates were 
unreasonable. Those complaints do not show whether the complaining guests continued 
to use guestroom phones or used hallway/lobby DSN phones. (Finding S4) We hold that 
these record facts do not support any discount of SUFI's count III lost revenues. 
SUFI suggests the use of Delta Squad DSN phones x.6998 and x.6999 as 
alternative surrogate DSN phone numbers (app. remand br. at 39, 42). Unlike the call 
data query for phone x.4619 described above, SUFI's 2005 and 2007 call data queries for 
phones x.6998 and x.6999 did not exclude local calls from the bases SUFI serviced, 
namely, Rhein Main, Spangdahlem, Bitburg, Ramstein, Landstuhl, Vogelweh, Kapaun 
and Sembach. (Finding S5) Hence, Delta Squad DSN phones x.6998 and x.6999 are not 
equivalent to x.4619 for purposes of measuring count III lost revenues. 
The government argues that we should measure SUFI's count III lost revenues 
"by comparing SUFI's actual revenue immediately before and after the addition or 
removal of hallway/lobby [DSN] phones" (gov't remand br. at 6-8, 13, 15). SUFI 
began its tabulation of total long distance revenues derived from Ramstein in January 
1997, Rhein Main in March 1997, Vogelweh/Kapaun in April 1997, Landstuhl in June 
1997, Spangdahlem in December 1998 and Sembach in May 1999 (finding S6). 
We disregard the government's new theory of revenue comparison before and 
after adding and removing hallway/lobby DSN phones for several reasons. SUFI saw 
hallway/lobby DSN phones in Ramstein and Rhein Main guest lodgings in February 
1996 before contract award. SUFI VIII, 09-1 BCA ii 34,018 at 168,235. SUFI first 
activated its telephone network at Ramstein guest lodgings on 14 December 1996 
("cut-over"), and hence it was susceptible to the abuse of long distance calling on DSN 
phones at that time (finding S7). Starting in mid-December 1996 SUFI repeatedly 
asked the Air Force to remove those DSN phones. 09-1BCAii34,018 at 168,236. 
Therefore, it is apparent that there is no valid "before" breach period to compare to the 
breach period for determining lost revenues. Moreover, the government's new theory 
8 

was not raised at the Board in SUFI VIII, IX, X, and XI, and hence was waived, see 
Roscoe-Ajax Construction Co. v. United States, 499 F.2d 639, 649-50 (Fed. Cir. 1974), 
and the CAFC's mandate did not order the Board to make revised findings and to 
decide such a theory. 
SUFI based its count III lost revenues on x.4619 call data. SUFI's 13 February 
2007 updated count III net lost revenues were $53,692,407.91, including 
$23,459,215.92 for 95 unknown DSN phone numbers listed in 89 lines and 
$30,233,191.99 for known DSN numbers. In that $53,692,407.91 are $176,778.72 for 
Spangdahlem building 38, number 542-5130 and $2,135,213.46 for unknown numbers 
in Rhein Main buildings 600, 632, 633 and 634, totaling $2,311,992.18. (Finding SS) 
SUFI first corrects the foregoing $23,459,215.92 due to a $131,006.02 omission 
ofRamstein 303 lost revenues for unknown DSN phone numbers (app. remand br. 
at 84 n.18). In the $23,459,215.92 unknown numbers total lost revenues, SUFI failed 
to include 
the first 2 of the 89 lines of entries for Ramstein 303, whose amounts were 
$25,184.46 and 105,821.56, totaling $131,006.02. Thus, the adjusted 13 February 
2007 lost 
revenues amount for unknown numbers is $23,590,221.94 ($23,459,215.92 
+ $25,184.46 + 105,821.56) 6 (app. remand br. at 84). SUFI next adjusted that 
$23,590,221.94 by $97,855.46 
to $23,688,077.40 to correct the start date for Ramstein 
303 from October 2000 to October 1999 (id. attach. L, tab 4A, page IRR). Thus, the 
adjusted total lost revenues are $53,921,269.39 ($53,692,407.91+25,184.46 + 
105,821.56 + $97,855.46). 
SUFI multiplied $53,921,269.39 by 1.0468 to adjust the x.4619 phone usage 
from 10,135 min.Imo. to 10,609 min.Imo. (SUFI VIII, 09-1BCAii34,018, 
finding 111), producing an adjusted net lost income amount of $56,444,784.80 (app. 
remand br., attach.Lat 3). We adjust the $2,311,992.18 amount for the Spangdahlem 
and Rhein Main DSN phones by that 1.0468 factor, resulting in $2,420,193.42, and 
deduct from $56,444,784.80 that $2,420,193.42 and the $1,296,723.50 awarded in 
SUFI IX, X, and XI. Therefore, the additional net lost income amount is 
$52,727,867.88 ($56,444,784.80 - 2,420,193.42 - 1,296,723.50). 
In SUFI IX on count III we awarded $2,758.43, including $773.96 for extra 
work and $1,984.47 claim preparation costs. 09-2 BCA ii 34,201 at 169,089, 169,094. 
Therefore, we add $275.84 for 10% profit on that $2,758.43. SUFI avers that the 
Board miscalculated that $2,758.43 by $12.09 (app. remand br. at 85, attach. F). Our 
review of SUFI's attachment F shows that we omitted .25 hours of Mr. Broyles' 
27 September 2003, 3.75 hour entry (finding SlO). The correct total amount is 
6 We have verified that the 89 lines of unknown numbers total $23,590,221.94. 
9 

$2,770.60, an increase of $12.17, which, with 10% profit, is $13.39. Thus, the total 
count III award for profit is $289.23 ($275.84 + 13.39). 
In SUFI XI the Board rejected SUFI's assertion that "the weighted midpoint for 
damages is February 21, 2000" as "inconsistent with the unweighted midpoints we 
used in our prior decisions." 10-1BCAii34,415 at 169,887. SUFI's 15 January 2010 
motion for reconsideration in SUFI XI, stated: "The weighted midpoint is obtained by 
spreading the 'phone-months' for both the known and unknown numbers over the 
periods of usage, keeping a running total by month, dividing the grand total by 2, and 
seeing where the half-way usage point falls, which is February 21, 2000" (finding 
Sl 1). The total number of hallway/lobby DSN phones per month at all guest lodgings 
from December 1996 through May 2005 was 7,400.5, one-half of which is 3,700.25. 
The number of such phones from December 1996 to 21February2000 is 3,714. 
(Gov't remand reply hr. appx. I) These government data comport with SUFI's 
explanation of the weighted midpoint. Accordingly, the Board accepts SUFI's 
21 February 2000 weighted midpoint for starting interest on count III damages. 
Count V, Other Operator Numbers Patching 
The CAFC stated: 
We agree with SUFI that the Board's determination 
on Count V is not supported by substantial evidence. Even 
if SUFI did not carry its burden to prove that all of the 
calls in question were long-distance calls, there was no 
basis for the Board's conclusion that none of the calls 
could be counted towards SUFI' s recovery. 
The CAFC remanded count V "to the Board for reconsideration of whether SUFI's 
evidence provided a reasonably certain estimate -
a fair and reasonable 
approximation - of damages from this breach." 755 F.3d at 1318. 
SUPPLEMENT AL FINDINGS OF FACT 
S 12. The government had call records for the 34 local numbers for indirect 
operator access that could have confirmed whether those calls were patched to the 
operator for long distance toll-skipping calls, but did not produce such records (tr. 
18/138-40). 
10 

DECISION ON COUNT V 
In count V SUFI claimed breach damages: for direct operator access, the total 
minutes called from 5 numbers; for indirect operator access, calls from 34 local 
destination numbers that had 60 or more calls of 10 minutes or more; and for AMC, the 
difference between the usage during the months the auto-attendant feature was 
available and the average call usage before and after such period. SUFI VIII, 09-1 
BCA ii 34,018 at 168,251-52, findings 166-67. 
The government argues that SUFI' s damages are "wildly overstated" because it 
failed to sustain the burden of proof that all operator patched calls would have been 
made on the SUFI network (gov't remand br. at 55). The government had call records 
for the 34 local numbers for indirect operator access that could have confirmed 
whether those calls were patched to the operator for long distance toll-skipping calls, 
but did not produce such records (finding S 12). We draw an adverse inference from 
such absence of government call records which overcomes the "evidentiary lacuna" 
that the patched calls were not made to local numbers, our rationale for denying all but 
$3,004.15 in damages to SUFI. SUFI VIII, 09-1BCAii34,018 at 168,254. 
We hold that SUFl's evidence provided a reasonably certain estimate-a fair and 
reasonable approximation-of damages from this breach, and accept SUFI's criteria for 
measuring damages described above. We calculate damages for count Vas follows: 
Lost revenues, Direct operator access 
11 
" Indirect operator access 
11 
" ACM terminal number 
Subtotal: 
Less: lost revenues 
awarded in SUFI VIII 
Total lost revenues 
Extra work damages: 
Ansola, 55.75 hours@ $37.26 
Broyles, 48.5 hours @ 21.15 
Smith, 71.5 hours@ $27.29 
Subtotal 
Profit@ 10% 
Subtotal: 
$ 333,471.84 
1,193,304.05 
46,451.17 7 
1,573,227.06 
2,448.91 
$1,570,778.15 
$2,077.25 
1,025.78 
1,951.24 
5,054.27 
505.43 
Less: extra work damages 
awarded in SUFI IX 
Total extra work damages 
5,559.70 
2,892.20 
$2,667.50 
7 SUFI corrected the original figure of $46,910.42 to $46,451.17 to correspond to the 
monthly usage figures in ex. B-205, tab 6A at 326 (app. remand br. at 96-97). 
11 

These extra work hours derive from SUFI' s count V claim, SUFI VIII, 09-1 BCA 
ii 34,018 at 168,251, finding 165, applied to the Board's hourly rates (id. finding 11 ). 
We hold that the total additional recoverable damages on count V are $1,573,445.65 
($1,570, 778.15 + $2,667.50). 
Count VI, Early DSN Abuse 
The COFC awarded SUFI $122,942.50 damages for the early DSN abuse, 
including $75,000.00 for lost revenues, 108 Fed. Cl. at 316, 321. The CAFC reversed 
the COFC's ruling on SUFI's lost "profits" (sic, revenues) claim, vacated the COFC's 
ruling only with respect to compensation for extra work and out-of-pocket costs, and 
remanded the latter issue for determination by the Board. 755 F.3d at 1319. 
The government argues that SUFI cannot recover its extra work and 
out-of-pocket expenses because it "elected" to analyze call records due to its unproven 
suspicion of toll skipping abuse, SUFI's claimed hours were not "actual" but an 
"estimate" and were "an excessive amount of time for an unproductive analysis" 
(gov't remand br. at 77-79). 
The government's arguments are unsound, because notwithstanding SUFI's 
failure to prove lost revenues damages, it did prove that lodging guests circumvented 
the SUFI telephone network to patch outgoing long distance calls. See SUFI VIII, 09-
1BCAii34,018 at 168,233-34. Thus, SUFI is entitled to compensation for its extra 
work and out-of-pocket expenses in investigating such guest circumventions. SUFI 
calculates those extra work and out-of-pocket costs to reflect the Board's 
determination of the SUFI employee hourly rates, with profit, as follows: 
Stephens, 172 hrs.@ $66.83 
Holzapfel, 340 hrs.@ $33.65 
Ansola, 1.25 hrs. @ $3 7 .26 
Subtotal 
Profit@ 10% 
Subtotal 
Out-of-pocket expenses 
Profit@ 10% 
Total 
$11,499.92 
11,441.00 
46.58 
$22,987.50 
$ 2,298.75 
$25,286.25 
$ 1,400.00 
140.00 
$26,826.25 
(App. remand br. at 106-07) We hold that SUFI is entitled to 
recover $26,826.25 on 
count VI. 
12 

Count VII, Delta Squad 
The COFC affirmed the Board's award of breach damages of $184,314.54 for 
lost revenue, extra work and out-of-pocket costs resulting from two government DSN 
phones prior to 13 April 2000, reversed our denial of lost revenue damages for phones 
x.6998 and x.6999 SUFI installed on 13 April 2000, and awarded SUFI $1,349,877.86 
($1,534,192.40, less the $184,314.54 Board award). 108 Fed. Cl. at 309, 320-21. 
The CAFC vacated the COFC's ruling on the x.6998 and x.6999 phones SUFI 
installed and remanded to the Board for further findings with respect t(}-
The circumstances under which SUFI replaced the 
last two government DSN phones with its own phones .... the 
evidence regarding the government's alleged initial refusal to 
remove the phones or eventual agreement to removal only if 
SUFI replaced them with its own phones .... 
. . .If SUFI installed and maintained those phones 
only under threats that breached the contract, the Board's 
rationale for denying recovery for losses caused by the 
presence of the SUFI-installed phones cannot stand. 
755 F.3d at 1319-20. 
SUPPLEMENT AL FINDINGS OF FACT 
S13. The 8 June 1999 email of Ms. Ansola, SUFI's manager in Germany, to 
SUFI's manager, Mr. Myers, stated: 
We have a major confrontation coming up about DSN 
phones at Sembach .... 
Just found out that a couple of commanders have given 
orders to the Comms Squadron to install 8 DSN telephones 
with "free" access to the States.... These phones are going 
into ... one room each in two different lodging facility 
buildings. They also want extra DSN phones with 
worldwide access put into rooms "without" our knowledge 
for some of the officers. This situation is happening only 
at Sembach and I need to put it to a stop. 
(R4, tab 84B at 2674) 
13 

S14. Ms. Ansola's 3 February 2000 email to USAFE's Mr. Branham stated: 
Last 
week I met with MSgt. Washington and we discussed 
the phone line for Delta [Squad] to call directly into the 
rooms .... 
. . . At first I looked the other way about the DSN phones in 
Delta Squadron's room being used for "morale calls". The 
contract 
clearly states that DSN is to be at a local level and 
no DSN phones outside of the rooms are to remain at the 
lodging facility except for administrative use.. . . It was 
agreed that we would leave the lobby phone unblocked so 
those TDY could make morale calls. 
We are averaging 15% of the rooms in building 210 and 212 
making calls. In the other buildings at Sembach we are 
averaging more than twice this amount. Sgt 
Washington told 
me that they are not monitoring the DSN phones. These 
numbers seem to indicate that the guests are doing more than 
making their weekly morale calls. 
(R4, tab 84B at 2675-76) 
S 15. Under SUFI' s "Germany Trip Report 2/27 /00 - 3/10/00" is the following: 
There remains an ongoing issue with 
"Delta Squad" who 
[sic] is now occupying 2 buildings. Delta 
Squadron ... remain[s] at Sembach for three months and 
then a new crew comes back in. These 2 buildings are 
doing half the amount of revenue as the other buildings. 
Our intention is to take out the govt. DSN phones, which 
are located in the Delta Squad lounge area, and replace 
them with our own DSN phones that will tie into our 
system. By doing this we will be able to monitor the DSN 
calls to see if they are abusing it. It is believed that the 
commander of Delta Squadron has told the front desk 
"not" to activate the PINS for his crew because the phone 
calls were to [sic] high. This commander is no longer at 
Sembach but will rotate back in a few months. Cecilia has 
14 

scheduled a meeting with the new commanders of Delta 
Squad to try and resol[ v ]e this issue. 
(ASBCA 54503, ex. A54 at 178-79) 
S16. In April 2000 SUFI received the Air Force's conditional approval to 
replace the two government DSN phones with two SUFI phones. Ms. Ansola testified: 
"[I]fwe didn't put our own phones in, they would not remove the [government 
phones].... I knew that I could then monitor the phones and be able to show what kind 
of abuse was happening on those two [government] phones." She discussed SUFI's 
reasoning with the COTR. (Tr. 41178-79) Ms. Ansola's chronology stated: 
2000 
February met with a Master Sergeant for Delta Squad. 
There is no monitoring systems in place and the flight 
crews can make unlimited calls to the States. There were 
two DSN phones for the flight crews and last year we had 
them removed and agreed to put two SUFI phones with the 
same level of service. After monitoring we discovered that 
many calls exceeded the allowable 15 minutes [for morale 
calls] and several calls were as long as 2 hours. Asked if 
they would at least have a sign in/out sheet with names and 
time on phone. Had several meetings, but nothing has 
changed and no monitoring is in place. 
(R4, tab 84B at 2684) 
S 17. On 11 April 2000 SUFI installed two SUFI phones in Delta Squad, 
Sembach Bldg. 210 (tr. 6/193, 195-97). On 12-13 April 2000 SUFI programmed those 
phones for local DSN connection to morale call number 480-4663 (ex. B205, tab 8B at 
361; tr. 12/32-33, 109, 112). 
Sl8. COTR Adams' 17 January 2001 email to USAFE's Messrs. Branham and 
White stated: 
On 11 Jan 01, SUFI brought forth concerns to the 
[CO] regarding DSN usage in ... the Delta Squadron. [The 
contractor] explained that often ... a new commander ... will 
order additional phones to be installed in the administrative 
area used by the unit. The contractor alleges that these 
phones are being used ... to make morale calls. 
15 

The contractor's interpretation of the contract is 
clear .... Military personnel supporting a unit who need to 
stay in the lodging facilities with their units, may have DSN 
access for administration work only. Use of these phones 
for morale purposes is prohibited.... SUFI Networks will 
provide one lobby telephone per lodging facility with DSN 
access for morale calls. Morale calls are defined as one call 
per week not to exceed 15 minutes in duration. 
(R4, tab 84B at 2663-64) 
S19. Ms. Ansola's 31 May 2001 email to AFNAFPO contract specialist 
Charlotte Guilmenot stated: 
We also replaced two DSN phones with our phones for 
Delta Squadron at Sembach (special flight crews) assigned 
there on a 90 day rotation. These phones, calling DSN, 
were to be used for morale calls limited to one 15 minute 
call per week. We have been able to monitor length of 
calls and found abuse. (30 minute to 2 hour calls) I have 
talked with the head operator and she does not have any 
orders to ask for control numbers. Therefore, she will put 
all calls through to the States made on a DSN phones [sic] 
without asking for control numbers or monitoring length of 
call.. .. 
. .. I've asked, and been ignored, to have Delta people at 
least make the callers sign in and out when making 
"morale calls". 
(R4, tab 84B at 2682) 
S20. Ms. Ansola's 11 August 2001 email to Mr. Myers stated: "When I have 
threaten [sic] to remove the morale phones from Sembach if they did not control and 
monitor better, I was told by a commander that he would order his people to not use 
our phones. Another commander I spoke with agreed and for his 90 days we had no 
abuse." (R4, tab 84B at 2686) 
S21. Ms. Ansola's 12 June 2003 memo to USAFE's David White stated: 
Attached are copies of hours going over the two "morale" 
phones that we installed at Sembach. Over the past few 
16 

years we have sent letters, discussed with your office and 
Sam [Adams'] office, and even talked with Commanders 
to try and get some kind of control over the calls on the 
two phones .... 
There is no place in our contract that says we have to have 
morale phones. Therefore, we are giving 10 days notice 
and will remove the phones. Please let Delta know that 
they are not allowed to have the Communication Squadron 
install DSN phones to replace our telephones. 
(R4, tab 84B at 2692) 
S22. Mr. Myers' 8 August 2003 email to AFNAFPO CO Cedric Henson 
summarized the Delta Squad issues: 
C. "Morale Phones" at Sembach 
Since cut over at Sembach mid-1998, we have had a 
very big issue with "morale phones" at that location .... 
In 2000 we finally got them to agree not to install more 
DSN phones. They removed the ones they did have, 
and they were replaced by two of our phones so we 
could keep track of the calls and get an accurate 
estimate of the problem. We've asked several times 
that someone monitor the call length or have a sign 
in/sign out sheet.... The Delta guys immediately 
started calling over 500 and 700 hours per month on 
these two morale phones. Cecilia Ansola went to the 
Commanders, hotel managers, Comms, COTR, and the 
contracting office asking for assistance to stop the DSN 
abuse .... 
When we said we would remove the phones if the 
abuse was not controlled, we were told that it was "not 
a good idea as it is a touchy situation with the Delta 
Squadron." The Commander at the time told Cecilia 
Ansola that if she took out the phones they would 
boycott the phone system. Basically he would "order" 
his guys to not use the phones. Phones are still being 
17 

abused today in the Sembach lounge, and need to be 
removed. 
(R4, tab 84B at 2668-70) 
S23. Ms. Ansola talked about morale call abuse with several Delta Squad 
commanders, but "I had no success with talking with them" (tr. 41183). Ms. Ansola 
stated that COTR "didn't want me to remove them. She wanted to make sure that we 
had something confirmed because the Delta Squad .... I just know that everybody 
wanted to keep them happy ... nobody seemed to want to make an effort to have the 
phones removed from Delta Squad." (Tr. 4/181-82) 
S24. We find that none of the foregoing evidence supporting SFs 13-23 was 
opposed by any government evidence. 
DECISION ON COUNT VII 
In SUFI VIII we held that contract"§ E.2 required respondent to remove 
government-installed DSN phones in Building No. 210's Day Room outside of the 
'administrative area' and its failure to remove them on cutover in May 1999 was a 
breach of contract." 09-1BCA~34,018 at 168,262. 
In light of our supplemental findings on count VII, we conclude that SUFI: 
( 1) did not volunteer to install phones x.6998 and x.6999 in the Day Room as a favor 
to the government, but rather to induce it to remove the last two government DSN 
phones from the Day Room and to enable SUFI 
to monitor Delta Squad calls for proof 
of their abuse (findings S16-Sl9), and (2) maintained phones x.6998 and x.6999 after 
13 April 2001 under protest because a Delta Squad commander told Ms. Ansola that if 
SUFI removed phones x.6998 and x.6999, he would order his people not to use SUFI's 
room phones (findings S20, S22, S23), which would breach the contract, and the Air 
Force thereafter tacitly forbade the removal of those phones. We hold that our SUFI 
VIII rationale "that respondent had no duty to remove phones x.6998 and x.6999 from 
the Day Room" was not supported 
by the preponderance of record evidence, and hence 
our denial of recovery for SUFI's losses caused by the presence of those phones 
cannot stand. 09-1 BCA ~ 34,018 at 168,262. 
SUFI seeks $1,335,438.00 in additional damages for count VII, comprised of 
$1,326,845.30 in lost revenues on phones x.6998 and x.6999 and $8,592.70 in extra 
work and claim preparation costs with 10% profit, net of $1,566.44 awarded in SUFI 
IX (app. remand br. at 124-26). 
18 

The Air Force argues that it had no duty to remove SUFI-owned and installed 
phones because it was free to remove its phones at any time, a "contemporaneous retort 
from one of many rotating Delta Squadron commanders ... does not amount to a breach of 
contract" and its damages are excessive, inter alia, due to flawed calculation of damages 
on government DSN phones prior to April 2000 (gov't remand hr. at 81-86). We reject 
these government arguments as unsupported by our original findings in SUFI VIII and 
SUFI IX, as well as our foregoing supplemental findings on count VII. 
We hold that SUFI is entitled to recover an additional $1,335,438.00 on count VII. 
Count VIII, Prime Knight Lodgings 
The CAFC's count VIII decision stated: "[W]e reverse the [COFC] on Count 
VIII," 755 F.3d at 1321, but did not expressly remand that count to this Board. 
However, as analyzed in Count I above, the CAFC remanded for the Board to add 
10% profit "for all work and out-of-pocket expenses," id. at 1324, including count 
VIII. The government's remand briefs do not comment on count VIII. 
SUFI seeks 10% profit on $7,400.75 in extra work and out-of-pocket expenses 
awarded by the Board on count VIII (app. remand hr. at 129). The $7,400.75 
accurately sums the $7, 01 7 .15 + 3 7 .26 + 21.15 + 3 00 .19 amount allowed for extra 
work, plus $25.00 for out-of-pocket expenses. SUFI VIII, 09-1 BCA ii 34,018 at 
168,244, 168,290; SUFI IX, 09-2 BCA ii 34,201at169,095. Ten percent of$7,400.75 
is $740.08, which amount we award to SUFI. SUFI also seeks to recover $8,086.43 
including profit for 110 hours of Mr. Stephens' extra work not awarded by the Board 
in SUFI VIII, but awarded by the COFC, on the allegation that the government did not 
contest the COFC's extra work award. However, the CAFC reversed the COFC's 
entire count VIII decision, and did not remand to the Board any issue of additional 
extra work costs other than to add 10% profit. We interpret 
the CAFC's phrase, "for 
all work and out-of-pocket expenses" to mean all such expenses previously awarded 
by the Board for count VIII. Therefore, we deny SUFI' s request for the additional 
$8,086.43 not so awarded. 
Count XI, German Troops Housing 
The COFC held that the Board's failure to award damages for SUFI's lost 
revenues claim based on housing non-transient German troops at Sembach Building 
212 "was clear error." 108 Fed. Cl. at 317. On appeal, the CAFC stated: 
The Board did not ... explain why it was not awarding 
damages for SUFI' s lost profits on the phones in rooms 
occupied by the German troops. In these circumstances, 
19 

we cannot uphold the Board's decision under the 
Wunderlich Act standard of review. But the [COFC] erred 
in itself determining the proper damages for Count XI. We 
vacate the [COFC's] ruling on Count XI and order that 
count remanded to the Board for further consideration. 
755 F.3d at 1321 (citation omitted). 
The government argues that if "German troops had not been lodged in Building 
No. 212, then SUFI's average revenue during the July 03-May 05 period would have 
been accordingly higher and SUFI's recovery on Count IV accordingly lower. Further 
compensation for these 23 months [under count XI] would be double counting." 
(Gov't remand br. at 88) 
SUFI argues that the government failed to present the foregoing argument to the 
Board before 2010 or to the COFC or to the CAFC on appeals, so it is untimely and 
has been waived 
(app. remand reply br. at 45). 
The government's argument conflicts with the facts found. SUFI's count IV, 
A&B Bed Switch, Use of Pins and LTS Switch, claimed breaches from March 2003 to 
May 2005 at Spangdahlem, Rhein Main, Ramstein, Vogelweh, and Landstuhl 
lodgings. SUFI VIII, 09-1 BCA ii 34,018 at 168,266, finding 230. SUFI' s count XI, 
German Troops Housing, claimed a breach from March 2003 through May 2005 at 
Sembach Building 212. Id. at 168,268, finding 243. Therefore, the record does not 
show any duplication of lost revenues. 
On further consideration, we hold that SUFI is entitled to recover $50,078.64, 
composed of $49,909.02 (ex. B205, tab 12A at 385) for lost revenues and $169.62 as 
10% profit on $1,042.88 in extra work costs and $653.32 in claim preparation costs 
awarded in SUFI IX, 09-2 BCA ii 34,201 at 169,095. 
Count XVI, Lost Profits 
The CAFC panel stated: "[W]e see no error in denying recovery for the two 
facilities built at SUFI-served bases after the contract termination" and affirmed the 
COFC's "conclusion that SUFl's post-termination lost profits should be calculated for 
a term of fifteen years from the date of completion and acceptance of the telephone 
system at each site," on which basis the Board is to "recalculate damages under Count 
XVI." 755 F.3d 
at 1322-23. 
Thus, our count XVI recalculations are to include (i) lost revenues found by the 
Board in counts not challenged in Wunderlich Act review, (ii) lost revenues for counts 
20 

affirmed by the Federal Circuit, and (iii) the lost revenue calculations for the counts in 
this remand decision. 
SUFI argues that the Board should recalculate lost profits in the amount of 
$67,497,173.37, less the $2,646,116 the Board previously awarded for count XVI 
(app. remand Proposed Findings of Fact at 92). The Air Force argues that "completion 
and acceptance" of each phone system occurred at cut-over, SUFI should not receive a 
windfall of added years of lost profits by its alleged "breach" by failure to complete 
LFTS testing before cut-over, and its profit rates were unsustainable for 15 years into 
to future (gov't remand hr. at 91, 94, 97-101). 
The Air Force's arguments are not well taken. We are not free to disregard the 
CAFC panel's unambiguous holding that the 15-year term commenced "from the date 
of completion and acceptance" of the LFTS. The Air Force points to no evidence to 
substantiate its SUFI breach assertion. The CAFC did not order the Board to make 
fact-finding with respect to the 
contract cut-over, test and acceptance procedures or 
profit sustainability. 
The Board identified the methodology for calculating count XVI lost profits, 
which we applied in SUFI VIII, 09-1 BCA ii 34,018 at 168,281-86, SUFI IX, 09-2 
BCA ii 34,201 at 169,092-93, SUFI X, 10-1BCAii34,327 at 169,535, and SUFI XI, 
10-1 BCA ii 34,415 at 169,887. We use that methodology in this remand decision, 
adding the adjustments required by the CAFC's directions. 
(A) The Board accepts SUFI's claim calculation of $4,086,619.39 total actual 
revenues it received from January 
2002 through May 2005, including Ramstein (R), 
$3,269,820.99; Spangdahlem (S), $434,979.71; and Rhein 
Main (RM), $381,818.69 
(SUFI VIII, 09-1 BCA ii 34,018 at 168,281-82, finding 318; app. remand Proposed 
Findings of Fact, attach. D, tab 17A at 1).8 
(B) The Board adjusts SUFI's calculation of gross lost revenues due to 
government breaches from January 
2002 through May 2005 to reflect the Board's 
damage decisions and those of the COFC affirmed by the CAFC, as follows: 
8 Under SUFI's revenue accounting system, the "Ramstein" revenue also included the 
Lan4stuhl, Vogelweh, Kapaun and Sembach revenues. The "Spangdahlem" 
revenue also included the Bitburg revenues (id.). 
21 

Count 
I 
II 
III 
IV 
v 
VII 
IX 
XI 
XII 
XIII 
Description 
Calling Cards 
Front Desk Patching 
Hallway/Lobby DSN Phones 
A&B Bed/PINs/L TS 
Other Operator Nos. 
Delta Squad 
Sembach Line Charge 
German Troops Housing 
Missing Rooms 
Temporary Shutdowns 
TOTAL 
Allocation Gross Lost Rev. 
R 
$ 147,138 
s 20,750 
RM 20,750 
R 225,374 
R 19,263,415 
RM 407,484 
R 414,046 
R 1,029,779 
R 1,001,125 
R 427,378 
R 49,909 
R 73,824 
RM 146,203 
R 133,709 
$23,369,884 
Including Ramstein: $22,765,697; Spangdahlem: $20,750; and Rhein Main: $574,437. 
(C) We add the foregoing actual and Board-adjusted gross lost revenues, 
rounded to the nearest dollar: 
Location 
R 
s 
RM 
Actual Rev. Lost Gross Rev. 
3,269,821 
434,980 
381,819 
22,765,697 
20,750 
574,437 
Total Revs. 
26,035,518 
455,730 
956,256 
(D) We divide the foregoing total revenues by the duration in years of 
post-2001 performance to obtain the average annual lost revenues: 
R 
s 
RM 
$26,035,518 +3.417 = 7,619,408 
455,730 -7- 3.417 = 133,371 
956,256 -7- 2.915 = 328,047 
Total: $8,080,826 
(E) We multiply the foregoing average annual gross lost revenues by the 
respective number of unperformed years after base LFTS acceptance of each location 
to derive total gross lost profits. The respective dates for those locations are 15 years 
22 

after LFTS acceptance for Ramstein and Spangdahlem, and 30 June 2005 for Rhein 
Main (app. proposed findings of fact, attach. D, tab 17 A, n.6): 
R $7,619,408 x 10.014 = $76,300,752 
s $133,371 x 10.285 = 1,371,721 
RM $328,047 x 0.083 = 27,228 
Total: $77,699,701 
(F) We have verified the accuracy of SUFI's room adjustment factors and 
proportion them to our average annual gross lost profits (step (D)) (see app. proposed 
findings of fact, attach. D, tab 17B, notes 1 and 2), as follows: 
Year(s) Annual Revenue Room Adj. Gross Lost Profit 
2005 (7 mos.) $4,539,851 0.9996 4,538,035 
2006-2014 (9 yrs.) 
$7,752,779 x 
9 = 69,775,011 1.0028 69,970,381 
2015 (@ 6 mos.) 3,349,708 1.0028 3,359,087 
Total: 77,867,503 
(G) We calculate the Air Force's revenue share from the gross lost profits (step 
(F)), less SUFI's local revenue adjustment factor of0.1345, as follows: 
Year Gross Lost Rev. Local Rev. Long Dist. Rev. Rev. Share 
2005 4,538,035 76,239 4,461,796 104,852 
2006 7,752,779 130,247 7,622,532 205,046 
2007 7,752,779 130,247 7,622,532 221,053 
2008 7,752,779 130,247 7,622,532 276,698 
2009 7,752,779 130,247 7,622,532 331,580 
2010 7,752,779 130,247 7,622,532 384,176 
2011 7,752,779 130,247 7,622,532 436,771 
2012 7,752,779 130,247 7,622,532 461,163 
2013 7,752,779 130,247 7,622,532 484,793 
2014 7,752,779 130,247 7,622,532 509,185 
2015 3,349,708 59,625 3,290,083 221,094 
Totals: 77,664,280 3,636,411 
(H) We accept SUFI' s projected expenses for each of the 11 years of lost long 
distance call revenues, which total $15,814,524 in expenses (app. proposed findings of 
fact, attach. D, tabs l 7D, l 7E). 
23 

(I) We recalculate SUFI's net lost profits as follows: 
Adjusted Gross lost Profits: 
Less: Revenue Sharing 
Less: Projected Expenses 
Total Net Lost Profits: 
Less: Lost profits previously awarded 
Additional net lost profits 
$77 ,867 ,503 
( 3,636,411) 
( 15,814,524) 
$58,416,568 
( 2,646,116) 
$55,770,452 
Count XVIII, SIMS/L TS Interfaces; Count XXII, Change of Air Force Switches 
The COFC held that the government was liable and increased the Board's 
award ($154,781.27) to $480,626.85 on count XVIII, and reversed the Board's denial 
of recovery on count XXII and granted SUFI's claim in full. 108 Fed. Cl. at 312, 315. 
The CAFC panel ruled: "We vacate the [COFC's] ruling in this respect [namely, 
calculating damages directly] and order remand for the Board to determine damages 
for Counts XVIII and XXII, consistent with the [COFC's] liability determinations. 
755 F.3d at 1323. 
On both counts XVIII and XXII, the parties agree within one penny of the 
amount to be awarded to SUFI, as adjusted for Ms. Ansola's hourly rate and deducting 
the amounts previously awarded by the Board: for count XVIII, $209 ,3 51.16 and for 
count XXII $153,238.58 (app. remand br. at 141, 143; gov't remand br. at 107, 109; 
app. remand reply br. at 58, 59). 
We hold that SUFI is entitled to $209,351.16 for count XVIII and $153,238.58 
for count XXII. 
Interest 
SUFI is entitled to interest on each of the foregoing claim count amounts from 
the date specified in SUFI's claim for each count at the Federal Reserve Board (FRB) 
monthly prime rate, as held in SUFI VIII, 09-1 BCA iJ 34,018 at 168,224-25 (since the 
PSA (Partial Settlement Agreement) did not specify the interest rate, SUFI calculated, 
and respondent did not object to use of, the FRB prime interest rate) including the 
21 February 2000 weighted midpoint for starting interest on count III damages, until 
payment. 
24 

CONCLUSION 
We tabulate by count the following additional amounts awarded to SUFI in this 
remand decision (which do not include the $2, 790.930.17 awarded by the Board in the 
16 counts not appealed to the COFC): 
Count Added Amount 
I $ 2,106.36 
III 52,728,157.11 
v 1,573,445.65 
VI 26,826.25 
VII 1,335,438.00 
VIII 740.08 
XI 50,078.64 
XVI 55,770,452.00 
XVIII 209,351.16 
XXII 153)38,58 
Total: $111,849,833.83 
We sustain this appeal to the extent set forth above, plus interest on such 
principal amount in accordance with this opinion. 
Dated: 2 February 2015 
I concur 
~/~-
'MARK N. STEMPLER 
Administrative Judge 
Acting Chairman 
Armed Services Board 
of Contract Appeals 
25 
Administrat · e 
Armed Serv 
of Contract Appeals 
I concur 
MONROE E. FREEMAN, JR. 
Administrative Judge 
Acting Vice Chairman 
Armed Services Board 
of Contract Appeals 

I certify that the foregoing is a true copy of the Opinion and Decision of the 
Armed Services Board of Contract Appeals in ASBCA No. 55306, Appeal of SUFI 
Network Services, Inc., rendered in conformance with the Board's Charter. 
Dated: 
26 
JEFFREYD. GARDIN 
Recorder, Armed Services 
Board of Contract Appeals