Inclusion Criteria:  18 years of age  > 3 months low back or neck pain Average daily numeric rating scale (NRS) score of 4 in the low back or neck Back or neck pain is the primary area of pain (NRS scores < 4 in other areas of pain) Agree to using the web-based application on a daily basis for 12 weeks No anticipated plans for back or neck surgery for at least 6 months Have the knowledge and proficiency and access to use a smart phone, tablet or computer in the English language Physically able to engage in basic physical activity (e.g. ambulation, light exercise, physical therapy exercises, etc.) Agree to remain on stable doses of medication and a stable treatment regimen  Exclusion Criteria:  Low back pain requiring surgical intervention in the next 6 months Severe or acute psychiatric illness, severe anxiety or depression Current history of substance use disorder Serious illness in active treatment Pain related to malignancy Other areas of pain exceeding the level/intensity of low back or neck pain Currently involved in a lawsuit or pending litigation in relation to the low back or neck pain