Inclusion Criteria:  Be regularly enrolled in the outpatient clinic; Having a confirmed diagnosis of HF, regardless of the etiology or having been hospitalized due to clinical mismatch of the syndrome Have clinical conditions that allow to participate in interviews, as assessed by the researcher; Have an active telephone contact; Be able to listen, speak, read and write portuguese, as assessed by the researcher;  Exclusion Criteria:  Patients in the recent postoperative period (up to 60 days after the operation) of any surgical intervention that may increase self-care demands. Display adequate self-care and confidence in self-care (≥70 points) on the EAC-IC subscales (SCHFI 6.2 brazilian version).