Inclusion Criteria:  a diagnosis of HF according to international guidelines; Class II, III or IV in the New York Heart Association (NYHA) functional; poor self-care, defined as at least two items of the Self-Care Heart Failure Index 7.2 (SCHFI 7.2) with a score of 0, 1 or 2; age ≥ 18 years; having an internet access to allow the videocalls; willingness to sign the informed consent form. -  Exclusion Criteria:  severe cognitive dysfunction, with a score 0 - 4 on the Six-item screener; acute coronary events event in the prior three months; living in nursing homes a residential settings where self-care cannot be performed; if the patient's informal caregiver is not willing to participate in the study.