Inclusion Criteria (Determined during electronic medical record (EMR) screening):  Seen in a UW Health Clinic for fine needle aspiration (FNA) of a thyroid nodule in the last 30 days Thyroid nodule measures ≤4 centimeters Benign thyroid nodule biopsy result Able to speak and read English Access to internet  Inclusion Criteria (Determined/reconfirmed during pre-study screening on Qualtrics):  Seen in a UW Health Clinic for FNA of a thyroid nodule in the last 30 days  Exclusion Criteria (Determined during EMR screening):  Additional thyroid nodule biopsy results that are not benign History of thyroid cancer History of thyroid surgery Has seen a surgeon about thyroid or parathyroid surgery Has a referral to see a surgeon about thyroid surgery Deaf Blind Vulnerable populations such as prisoners  Exclusion Criteria (Reconfirmed during pre-study screening on Qualtrics):  History of thyroid cancer History of thyroid surgery Has seen a surgeon about thyroid or parathyroid surgery Plans to see a surgeon about thyroid surgery