Qualitative In depth Interviews/ Policy owners & administrators  Inclusion Criteria:  Decision-makers who are higher-level administrators or clinicians who have the authority to make policy and implementation decisions and/ or Individuals who are familiar with the hospital's overall frailty strategy; and/ or Individuals that who led the development and implementation of the programme  Exclusion Criteria:  Do not meet inclusion criteria above  Qualitative Focus group discussions/ Implementation team  Inclusion Criteria:  Individuals with time funded through the programme who have been providing services in the GSH for at least six month  Exclusion Criteria:  Do not meet inclusion criteria above  Qualitative Focus group discussions/ partner organizations  Inclusion Criteria:  healthcare professionals and administrative staff who provided services within the new programme for at least six months  Exclusion Criteria:  Do not meet inclusion criteria above  Qualitative Focus group discussions/ GSH participants  Inclusion Criteria:  Participants who receive care under the new model for at least three months  Exclusion Criteria:  Do not meet inclusion criteria above Quantitative survey questionnaire / GSH participants  Inclusion Criteria:  Patients that meet the necessary clinical criteria for enrollment in the respective GSH programme Age: 65 and above Clinical Frailty Score (CFS): 4-7  Exclusion Criteria:  Do not meet inclusion criteria above