Inclusion Criteria:  18 years and over, To know Turkish, Being literate Having mental adequacy, Willingness to participate in the research, Having an active mobile line, Ability to use a telephone Being in the hospital before, during and after the operation  Exclusion Criteria:  Be under the age of 18, Not knowing Turkish, Being illiterate Lack of mental adequacy, Lack of active mobile line, Inability to use the phone Absence from the hospital before, during and after the operation