Rating: 2.0
Ordered a waffle and burger at dreams cafe through swiggy and they delivered items that were missing from the product description. When I reached out to swiggy with proof (image) that the items were not in the product, swiggy had placed for a replacement. However, Dreams cafe reached out to me directly and mentioned that they will go under loss if they sent the entire product and if it was okay if they did not send anything at all. I had to mention that if thatÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃs the case then only send the missing items for which they argued and very hesitantly sent the missing products. HereÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃs a small tip for dreams:
1. DonÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃt screw up your order in the first place
2. No one wants your free food - everyone wants what they paid for and as mentioned on your menu
3. DonÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃt be rude or cocky to your customers
4. Improve on quality of service
5. Get a new customer experience person - youÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃÃll need it!