Context: So much of the process is out of the control of the person actually receiving the service Even after i complained twice on the cruise , the service did not improve . A company has to hire and then pay their people to care about their jobs . That is rarely done in this country .
Question: How did I feel about the cruise ?
Option 0: None of the above choices .
Option 1: I thought it was perfect .
Option 2: I thought it was great .
Option 3: I thought it was terrible .
Answer: 3