Context: So I called Sears Saturday to confirm that my dish washer was in and that they had my cel number . Yes on both counts although I found out Sears was not delivering nor installing my dishwasher they had farmed it out . So I called Monday and set up an appointment to have it delivered Wednesday between noon and four .
Question: Why was the store not going to actually perform the installation of the dishwasher ?
Option 0: The person did not set up an appointment for these services .
Option 1: This person did not confirm with Sears that delivery and installing was needed .
Option 2: None of the above choices .
Option 3: Sears uses the services of a subcontractor for delivery and installation .
Answer: 3