Context: When I got home I started looking up a Sprint store that would open on Sunday to repair my phone because I did n't think I could function without my cell phone for 24 hours . I also called the most important people I know so they could not only have my home number but tell me what it was . Then sometime before I fell asleep and woke up Sunday morning , I decided maybe this break from technology is what I need . Break the dependency .
Question: Why did the person need to find a sprint store in order to get their phone working again ?
Option 0: None of the above choices .
Option 1: Sprint 's store had accidentally given them the wrong phone last time they were there and it did n't have service
Option 2: They had lost the charging cord and were unable to use the phone until they got a new one from Sprint
Option 3: They had broken it beyond the point of it being able to turn on and they needed help fixing it
Answer: 3