Context: All of that might be surmountable were it not for the abysmal sound quality we experienced . The thin , telescoping microphone seemed like it would do a better job at picking up audio than a standard Bluetooth headset , but it did n't hold up next to Jawbone 's offerings , and the fragility of the metal makes it seem like we 're only a day or two away from cashing in the warranty . The reception quality was n't any better -- we literally had to ask a friend of ours if they were speaking through a towel . Both on the receiving and transmitting ends , we found the Boom to be a disappointment .
Question: Why is the narrator unhappy with their purchase ?
Option 0: The head phones is poor .
Option 1: The item is too expensive .
Option 2: The visual quality is poor .
Option 3: The Bluetooth DVD is poor .
Answer: 0