Context: Do I have to download software ? What do you suggest ? And how do I burn a mix CD ? Save the songs on the hard drive and then burn it?Told you I was clueless . Solved the desk problem last night .
Question: What may be a fact about the speaker ?
Option 0: They need help with their computer at work .
Option 1: They need help on how to perform certain functions on their computer .
Option 2: None of the above choices .
Option 3: They are trying to fix their computer issues on their own .
Answer: 1