Context: I apologized in English saying , " Sorry , I do n\'t understand . " He tried again in Japanese and I shook my head so he called over another lady who spoke English . She helped me fill out my form ( which was entirely in Japanese ) and had to write out part of the address for me . Michelle was much luckier . They did the whole thing for her .
Question: Why is the narrator experiencing issues with the travel she is on ?
Option 0: The narrator is experiencing a cultural difference .
Option 1: The narrator is experiencing a language gap .
Option 2: The narrator is experiencing a social faux paux .
Option 3: None of the above choices .
Answer: 1