Context: I apologized in English saying , " Sorry , I do n\'t understand . " He tried again in Japanese and I shook my head so he called over another lady who spoke English . She helped me fill out my form ( which was entirely in Japanese ) and had to write out part of the address for me . Michelle was much luckier . They did the whole thing for her .
Question: What might have happened before I required assistance from the lady to complete all the neccessary paperwork
Option 0: None of the above choices .
Option 1: I changed my address
Option 2: I crossed a border
Option 3: I was helping Michelle
Answer: 2