Context: No promises but if there was a tech in the field they would send em out or handle it first thing this morning . I should call . Called no answer not fixed yet .
Question: Why does the speaker think they should call ?
Option 0: None of the above choices .
Option 1: The tech is still in the field .
Option 2: The problem has n't been fixed .
Option 3: They are impatient .
Answer: 2