I want to know the answer to the following question:
What were hired scribes known as?
All the background I'm provided with is that "Because of a low literacy rate among the public (about 2–3% until the early 19th century and just about 15% at the end of 19th century),[citation needed] ordinary people had to hire scribes as "special request-writers" (arzuhâlcis) to be able to communicate with the government.". Is that enough to answer the question?
Answer: yes