Take the following as truth: In the mid-1990s, Nordstrom ran newspaper ads promising, for certain products, that if the size or color of an item the customer wished to purchase was not in stock at the store, Nordstrom would locate the desired item and mail it to the customer at no additional cost'both the item and its delivery were free.
Then the following statement: "Nordstrom showed real dedication to customer service by doing this." is true, false, or inconclusive?
Answer: Inconclusive