Take the following as truth: A story explains the success of Southwest  quick flight turnarounds (they ready a plane in 20 minutes instead of the standard 45), less hectic airports (Providence and Baltimore, not Boston and D.C.), and the enthusiasm of its employees (they adore fun-loving president Herb Kelleher).
Then the following statement: "They wanted to show consumers they have made changes for the better." is true, false, or inconclusive?
Answer: Inconclusive