Take the following as truth: To hold its senior executives accountable for improved products and services, VBA set targets for executives to achieve, such as the abandoned telephone call rate-the percentage of callers who get through to VBA, but are put on hold and hang up before being connected to an employee.
Then the following statement: "Senior executives are helpful in improving the development of new products." is true, false, or inconclusive?
Answer: Inconclusive