Take the following as truth: Specifically, for fiscal year 2001, the senior executive in the Nashville regional office had a target for his office for an abandoned telephone call rate of not more than 5 percent for customers' inquiries of VBA's benefit programs, such as compensation and pension services.
Then the following statement: "Calls are abandoned because customers realize they have dialed the wrong number." is true, false, or inconclusive?
Answer: Inconclusive