Take the following as truth: The program manager for the National Organic Program said that AMS knew that the rule would be controversial, so AMS decided to take advantage of IT's potential to facilitate the comment process, allowing comments to be provided via mail, fax, and email.
Then the following statement: "The program manager knew people would be upset about the rule, so he let them speak." is true, false, or inconclusive?
Answer: Inconclusive