Take the following as truth: There is another observation that can be made based on household bill/payment volume figures reported in Table 3. Although both payments and bills seem to have been affected by the diversion from payment by mail to other methods of payment, the effect of diversion is more pronounced on payment mail.
Then the following statement: "Many important observations can be made from Household bill/payment volume figures." is true, false, or inconclusive?
Answer: Inconclusive