Johnade/consumer_complaints_cfpb huggingface dataset:
Complaint sub-issue: Confusing or misleading advertising about the credit card

I accepted a 0 % balance transfer offer with discover, what they fail to mention is by accepting a balance transfer you LOSE your grace period on any and all purchases, even if you pay them off before the statement even cuts. There was a month I was charged {$2.00} interest and there were XXXX dollars in charges to the account that month. The months prior there were payments within the statement to cover any purchases
Complaint sub-issue: Their investigation did not fix an error on your report

I want to have a true validation that this account that is being reported belongs to me according to the letter attached
Complaint sub-issue: Debt is not yours

**This not a duplicate Complaint. The information attached** Recovery One Responded to Complaint #  XXXX  on  XXXX   XXXX  , 2017.      The company stated that they will cease collections efforts and send out delete notices to all credit bureaus. ( Attached ) I will like this company to send the delete notice to all credit bureaus again due to  XXXX  is still reporting this account.
Complaint sub-issue: Didn't receive notice of right to dispute

citibank funded a defective product that was disputed through Best Buy and Citibank It was then turned around and sold to a company called midland funding. This matter pertains to violation of fdcpa and abusive debt collection. I ask that the cfpb look into this matter immediately
Complaint sub-issue: Debt was result of identity theft

I am writing to delete the following information in my file. The items I need to delete are listed in the report. I am a victim of identity theft. I ask that the item be deleted to correct my credit report. I reported the theft of my identity to the federal trade commission and I also have enclosed copies of the federal trade commission 's identity theft affidavit. Please delete the items as soon as possible.
Complaint sub-issue: Information belongs to someone else

information that does not belongs to me was added to my credit report file, despite several unsuccessful attempts via telephone calls, trying to have the error fixed, removed from my credit file, it seems it was not going to be resolved. I have decided to try different revenues as such. please remove and block the listed negative report from my credit file as they don't belong to me, and should not be effecting me.
Complaint sub-issue: Their investigation did not fix an error on your report

Equifax is reporting a medical debt on my credit with out listing the original creditor. They are are not listing a name on the debt. I have mailed them out multiple disputes, I do not get a response at all. I have included screen shots of what the error is. Its been a year and I have not gotten the items removed. Since they are not reporting the name of the original creditor I do not who to call in re to the debt. Can you all please help me with this issue?
Complaint sub-issue: Impersonated attorney, law enforcement, or government official

Allied Interstate of MN, mailed me collection letters and statements regarding the XXXX   XXXX XXXX XXXX XXXX ( XXXX ) and XXXX XXXX XXXX ( MGA ) claiming In  owed about {$20000.00} in educational debt. As a result of these letters and this company hovering into my credit reports, I scheduled them in my Chapter XXXX bankruptcy. Later, I learned that neither this company nor their attorney were licensed to practice law or collect debt in Michigan. I also learned that Michigan Department of Education does not farm out its collection. To add " fuel to the fire '' of this fraud, the Attorney General of Michigan filed in his Brief in a Motion to Dismiss that I owed nothing to Michigan, and that even if Michigan were allowed to make a claim it would not have done so. Later, another law firm ( hired by XXXX also of MN in MI ) appeared to front or cover for the legal status of XXXX and its out-of-state attorney to participate in the adversary proceeding stemming from this debt. As such, it appears this XXXX XXXX XXXX XXXX 's law firm in MI was knowingly trying to make this debt valid so as to use XXXX XXXX documentation as its own. This is massive fraud! Now I am still working through this by obtaining the 100-page PDF on AA and its license history. The XXXX XXXX   XXXX listed a XXXX, MI, ( XXXX it ) address as the headquarters of XXXX. Also that is also the mailing address on the statements that XXXX mailed to me. Additionally, I spoke to their Chief Legal Counsel and Chief Compliance Officer, XXXX XXXX XXXX of California, when he was in New York, Summer XX/XX/2017, about who could receive legal service of the second summons and complaint in MI. The Bankruptcy Court required that an officer of the company be served. He gave me a bogus address. So his affiliation with the parent  companym, XXXX, may also be at issue here. I filed a formal complaint with the Michigan licensing authorities, because I have to undo what damage their false documentation as a " servicer '' has done. They were not a servicer. They were a third-party out-of-state unlicensed-in-Michigan debt collector, pretending they had the full weight and authority of Michigan behind their collection efforts. This is very serious. The XXXX. attorneys are calling themselves a " substitute guarantor '' when they too are merely a third-party debt collector. Neither has standing. Neither was contracted by Michigan. Reading the papers filed, it would seem as if Michigan itself is confused, because their own attorney general conflicts with the letter submitted by XXXX. 's attorney to the court, as as assignment, with a redacted copy of a fake document that once belonged to Allied Interstate. Jail seems appropriate for all of them. I hope the authorities agree.
Complaint sub-issue: Their investigation did not fix an error on your report

XXXX, XXXX, and XXXX continue to fail to delete the negative information " charge off '' from my credit report despite having documentation from the government supporting my claims.
Complaint sub-issue: Debt is not mine

XXXX XXXX office representative made false statements, and when I disputed the debt originally it was dropped from my credit history. 4 years after this was done, XXXX XXXX is attempting to collect what they think is debt. A person authorized to repressent the company told me that I would owe a certain amount and that amount was paid, when a different amount was attempted to be collected I was told that it did not matter what that person agreed to. In New York State a verbal agreement is tantamount to a contract and as such is where they provided service. They have harassed me for the last 7 years to collect something that is not owed to them.
Complaint sub-issue: Reporting company used your report improperly

I, XXXX XXXX, a federally protected consumer, am filing this complaint against LexisNexis for violating my rights as a consumer and not responding to a letter sent to them on XX/XX/2022. ( attached labeled as Exhibit A ). After viewing my consumer report, I find that two U. S. Bankruptcy Court items listed/being reported. Per the FCRA 623 ( a ) ( 5 ) : " If a credit reporting agency can not VALIDATE the information with the ORIGINAL CREDITOR, they must remove said information from the consumer file. U. S. Bankruptcy Court of MO and U.S. Bankruptcy Court of IL has both mailed me letters ( attached labeled as Exhibit B and Exhibit C ), which emphatically stated that they do NOT provide any information to credit reporting agencies, nor do they ever validate and/or confirm public records. It is the credit reporting agencies and/or other third party providers who collect personal information regarding public cases from public records. Public records information is NEVER validated by the U. S. Court system due to the FCRA PRIVACY LAW. My inquiry to the U. S. Bankruptcy Courts confirmed that LexisNexis has NEVER validated or verified this public record entry on my credit report, neither will they ever be by them. They further stated while they are not liable or responsible for any MISUSE or INCORRECT public records, nor the distribution of said information, public records may, and oftentimes are, reported by the third party sources unaware to the consumer. Considering the information indicating multiple FCRA violations, I need all bankruptcy information DELETED from my credit report immediately. LexisNexis needs to provide me with copies of ALL DOCUMENTATION associated with the Public Record Accounts bearing my signature. In the meantime, to be in full compliance with the FCRA laws and guidelines, all the information listed under " Public Records '' needs to be immediately deleted from the credit file that LexisNexis maintains under my name and social security number. Per Federal Law, LexisNexis had 30 days to complete the investigation as outlined per FCRA 623 ( a ) ( 3 ). Also per the FCRA Section 609 ( a ) ( 1 ) ( a ), LexisNexis is required by federal law to verify through physical verification of the ORIGINAL SIGNED CONSUMER CONTRACT and/or judgement ( s )- all accounts and public information that they post on anyone 's credit report. Otherwise, anyone paying for your reporting services could fax, mail, email in fraudulent and erroneous account information. As such, if this unauthorized public records information is not deleted from my credit report within the next fifteen ( 15 ) days, I will be filing a complaint with my State Attorney General and also contacting my lawyer to file small claims actions against LexisNexis for 1 ) Defamation ; 2 ) Negligent Enhancement of Identity Fraud ; 3 ) Violation of the FCRA and CFPB.
Complaint sub-issue: Was not notified of investigation status or results

Hello, please be advised this is my second time disputing this inaccurate information taking up my time to do so with no accurate resolution. None of the accounts disputed had accurate information and was not reporting correctly. This has ruined my life and affected my chances of getting a mortgage so i can move my parents to a better and safe home and it is important mostly of this pandemic. i don't want them to catch the virus  so please hear me out. A few days passed and I still did not hear anything back.
Complaint sub-issue: Problem getting my free annual report

Used AnnualCreditreport.com got to the point where the XXXX companies give your score and not one actually gave me a score. I was able to attain my report information, but have no way of knowing how that translates into a score number. The first company failed, which i find convenient since they offered to give access to my score all year for XXXX, the second gave me my report but no score, the third was similar to the first. All of them have errors giving free scores but not when you purchase them? This is a shake down. I am looking into further legal action and researching how many other people have complained of this.
Complaint sub-issue: Talked to a third party about my debt

This is a XXXX bill from at least 2 years ago. XXXX started sending my past due statements to my ex-wifes parents house where I have never lived there and she has n't lived there in over 15 years. They continue to call my cell phone every day at least 5 times a day. They called me 7 times today from unknown caller within a 8 hour window. I have told them to stop calling and just sue me if they want because I do n't have the money.
Complaint sub-issue: Personal information

Equifax is reporting an address I have never lived at. They are also saying I am unemployed. I am employed full time.
Complaint sub-issue: Account status incorrect

I really hope you can help me, there is inaccurate information on my credit report. Because i'm not sure what information you require regarding each account, i have enclosed a copy of my credit report with the incorrect items circled, and my explanations written right next to them. Please update the information to show PAID IN FULL, never late, or delete the item from my report as soon as possible. Thanks for your help! 
XXXX XXXX XXXX XX/XX/2013
Complaint sub-issue: Information belongs to someone else

My identity was stolen and misused. I complained to the FTC. My complaint ID is XXXX. The account and inquiries listed below do not belong to me and must be removed immediately. 

Fraudulent Account : XXXX XXXX {$1700.00} Opened XX/XX/2017 Fraudulent Inquiries : XXXX XXXX XXXX, XXXX/XXXX - XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX, XXXX XXXX/XXXX, XXXX XXXX XXXX
Complaint sub-issue: Unable to receive car title or other problem after the loan is paid off

I leased a XXXX XXXX XXXX with US Bank. I have returned the car almost 2 months back. Have not received the deposit / excess payment I have done of {$5500.00}. My account number is XXXX. My Name is XXXX XXXX.
Complaint sub-issue: Their investigation did not fix an error on your report

The attached document account with DCS/Division of Child Support/XXXX , is inaccurate , fraudulent, misleading, deceptive, not my account, and I did not give consent, permission, or authorization for the account documented in the attachment. The record shall be removed as it does not meet the follow, that I shall invoke for the removal of this DCS/Division of Child Support account : Please remove all of the inquiries as stated above, as they are listed below from Equifa'x report . The Truth in Lending Act, the Fair Credit Reporting Act, the Equal Credit Opportunity Act, the Fair Credit Billing Act, the Fair Debt Collection Practices Act, the Electronic Funds Transfer Act, and the Fair and Accurate Credit Transactions Act, the right to invoke my constitutional rights, religious views, all applicable amendment rights, and other. The accounts I am disputing is attached below.
Complaint sub-issue: Credit inquiries on your report that you don't recognize

There are inquiries on my credit report from results of a data breach or identity theft. These are the dates of accounts on my XXXX credit file XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX These are the dates and accounts on my Equifax profile XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX
Complaint sub-issue: Was not notified of investigation status or results

I recently sent a letter over 60 days ago to this bureau and they are disregarding a regular consumer dispute.
Complaint sub-issue: Account status incorrect

Attached you find a payoff letter from XXXX that states loan was paid in full as agreed. It was not part of Bankruptcy.
Complaint sub-issue: Information is missing that should be on the report

This is a complaint against Equifax for not accurately reporting on-time payments. There are several accounts ... 

XXXX XXXX - haven't reported since XX/XX/XXXX XXXX XXXX XXXX - XXXX, not reporting to my credit report at all even though it's reporting to every other bureau, this is severely affecting my credit score. While I'm an authorized user, I pay that bill and have been the sole reason for the positive credit history. 

XXXX XXXX - not accurately reporting since XX/XX/XXXX XXXX XXXX - not accurately reporting XXXX XXXX XXXX XXXX XXXX - Not reporting XXXX All of these delays affect positive credit score reporting. As I am applying for a mortgage the age of these accounts plays a huge role in my ability to get financing. Further the lack of reporting an entire account ( XXXX XXXX XXXX ending XXXX ) severely hurts my Equifax score.
Complaint sub-issue: Information is missing that should be on the report

Reviewed my credit report in XXXX XXXX and noticed a lot of errors, inconsistent, and incorrect information. Sent a letter to Equifax on XXXX XXXX of XXXX via mail asking them for an investigation and to verify all the dates and amounts were correct and fix the incorrect reporting on my credit. They did not respond at all so I sent another letter onXX/XX/XXXX via mail, again asking for an investigation and proof. They still didnt respond to that letter so I sent a third letter on XXXX XXXX of XXXX certified mail so I have proof that they signed for my letter.
Complaint sub-issue: Having problems with customer service

Attended 1 year of college at XXXX University in XXXX XXXX, MN. Was unable to pay for the loans after leaving. I am now in a position to pay the loan but the law firm handling my debt wo n't return my calls to work something out. I have been garnished and leveed without receiving a summons to court.
Complaint sub-issue: Information belongs to someone else

I am appalled by the ability of the Credit Bureaus to not comply with the FCRA regulation specifically the FCRA section 605b and continued reporting the disputed fraudulent information on my Credit File without proper verificvation! I am now submitting this complaint to request another investigation and this time, I need the items removd from my Credit File completely! By continuing reporting the disputed items without proper verification the Credit Bureaus have violated my rights, a consumer 's rioghts under the FCRA. It makes me wonder if is it only me who is experiencing this kind of mistreatment or there are a lot of us? It would be disastrous if a lot of consumer is experiencing the same problem as mine. Under the Federal Law, FCRA Section 605b, the Credit Bureaus must remove any account or information that resulted due to identity theft. The followin items were incurred due to fraudulent activity and must be removed as quick as possible : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance {$3700.00} XXXX XXXX Balance {$6200.00} XXXX XXXX Balance {$0.00} XXXX XXXX Balance {$0.00} XXXX  XXXX Balance {$0.00} Date opened XX/XX/XXXX XXXX XXXX XXXXXXXX XXXX Balance {$0.00} XXXXXXXX XXXX XXXX XXXX Balance {$0.00} XXXX  XXXX Balance {$0.00} Date opened XX/XX/XXXXXXXX XXXX XXXX XXXX Balance {$15000.00} XXXX XXXX XXXXXXXX Balance {$19000.00} XXXX XXXX XXXXXXXX Balance {$0.00} XXXX XXXX  XXXX Balance {$0.00} XXXX XXXXXXXX Balance {$0.00} XXXX XXXXXXXX Balance {$19000.00} XXXXXXXX XXXX XXXXXXXX Balance {$0.00} XXXX XXXX XXXXXXXX Balance {$0.00} XXXX XXXX XXXXXXXX Balance {$0.00} XXXXXXXX XXXX XXXXXXXX Balance {$9700.00} XXXX XXXX XXXXXXXX Balance {$6500.00} XXXX XXXX XXXXXXXX Balance {$3200.00} XXXXXXXX XXXX XXXXXXXX Balance {$0.00}
Complaint sub-issue: Was not notified of investigation status or results

Late Payments are reported on my XXXX Account for months in XX/XX/XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and in the year XX/XX/XXXX in XX/XX/XXXX. The entire time this account with another company and in forebearance for all of XX/XX/XXXX,XX/XX/XXXX and XX/XX/XXXX. XXXX bought this account in XX/XX/XXXX so how they be reporting lates from XX/XX/XXXX and early XX/XX/XXXX? I asked the credit bureaus for verification as well as XXXX and not response. 

This is an error and a violation of the FCRA. I have made every payment ontime to XXXX since they took over. 

Please remove these erroneous late payments kind regards, XXXX
Complaint sub-issue: Information belongs to someone else

XXXX Equifax and XXXX XXXX are ignoring my requests to investigate, verify and remove accounts from my credit reports/files.
Complaint sub-issue: Their investigation did not fix an error on your report

I recently completed a loan rehabilitation of my Parent Plus loan we took out for our son some years ago. The loan defaulted due to non-payment by our son. We then worked with XXXX XXXX  XXXX to create a rehabilitation plan to bring the loans in good standing. We made the scheduled nine payments of {$1000.00} and the loans were then transferred to XXXX ( new loan servicer ) in good standing. As part of the signed agreement that I provided to the credit reporting agencies, it states on paragraph 10 item C, Department of Education will request that credit reporting agencies remove the record of default on the rehabilitated loans. As of today, the record still remains on my credit report and is prohibiting me from obtaining credit. It is the only blemish on my credit report and needs to be removed based on the agreement we signed with XXXX XXXX  XXXX who represented the Department of Education in this matter. I have contacted the Department of Education, XXXX XXXX  XXXX and Credit Reporting Agencies to get this resolved and nothing has happened as a result. The credit reporting agencies reported that the Department of Education denied our request to have the accounts removed. Please help me get these accounts removed from record as I feel I have done my part to rehabilitate the loans and all I ask is the Department of Education to do what they agreed to do in return.
Complaint sub-issue: Reporting company used your report improperly

Went to a car dealership and they sent up multiple hard inquiries that I did not consent to. I only wanted one inquiry.
Complaint sub-issue: Their investigation did not fix an error on your report

Wrote letters about 45 days ago with the results of verified XXXXXXXX XXXX XXXX {$0.00} XXXX XXXX XXXX {$590.00}
Complaint sub-issue: Debt was result of identity theft

I spoke to the creditor XXXX whom now owns XXXX XXXX. Explaining I had moved away during the time frame in dispute. The account was reactivated as a result of identity theft. The company told me these facts, I agree. Therefore I am not responsible for any charges. 

The collection company has reported the debt in duplicate on my XXXX file and continually verified as accurate, violating the FCRA. 

The collection company has re-aged the false debt in its reporting as a matter of fact. 

The company has failed to act on my request to stop collection efforts and return the file to the creditor XXXX XXXX XXXX.
Complaint sub-issue: Credit inquiries on your report that you don't recognize

I noticed inquiries on my Equifax credit report that I did not recognize, after I made Equifax aware that the inquiries were not mine. I also let them know that I had disputed the inquiries with the companies that requested them and they were not able to produce any applications signed or otherwise proving that they had written consent to access my credit report. The supervisor I spoke to, XXXX, flat out REFUSED to investigate or initiate a dispute for any inquiry. There are over XXXX inquiries on my report that I did not authorize from companies I have not even heard of.
Complaint sub-issue: Not given enough info to verify debt

I am concern about the difference in XXXX difference collections agency reporting difference amounts from the creditor XXXX XXXX XXXX XXXX. XXXX XXXX XXXX on XXXX/XXXX/XXXX total due is XXXX and Afni total due on XXXX/XXXX/XXXX is XXXX. I would like a detailed statement for the charges.