Johnade/consumer_complaints_cfpb huggingface dataset:
Complaint sub-issue: Their investigation did not fix an error on your report

I began receiving calls and notices from XXXX XXXX a company located in XXXX Louisiana approximately 8 years ago. The claimed that I had taken a loan out with them in which I had never did. I requested numerous times for them to provide to me paperwork of this loan showing my ID or my signature which I never got. Since then they have been reporting this to the credit bureau which has caused my credit score to suffer drastically. I recently received a XXXX from them for this year which I did not file on my taxes because this has never been my debt.
Complaint sub-issue: Reporting company used your report improperly

IN ACCORDANCE WITH THE FAIR CREDIT REPORTING ACT, 1 ) XXXX XXXXL, XXXX XXXX  XXXX, XXXX ) XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, XXXX ) XXXX XXXXXXXX # XXXXXXXX XXXX XXXXXXXX # XXXX, XXXX ) XXXX # XXXX ... .HAS VIOLATED MY RIGHTS. 

15 U.S.C 1681 SECTION 602 ( A ), STATES, I HAVE A RIGHT TO PRIVACY.

15 U.S.C 1681 SECTION 604 ( A ), ALSO STATES, A CONSUMER REPORTING AGENCY CAN NOT FURNISH A ACCOUNT WITHOUT MY WRITTEN INSTRUCTIONS.
Complaint sub-issue: Account status incorrect

I sent a letter to XXXX XXXX XXXX in response to a debt collection letter I received stating I owed a balance to XXXX XXXX. It is now showing up on my credit report as a paid collection with a zero balance. The problem is I paid this in full with XXXX XXXX, so it should have never gone to collections or have been reported as past due. After receiving a letter from XXXX XXXX XXXX in XXXX advising me that they would notify the credit bureaus to remove the account, XXXX and XXXX   have both deleted it, however it is still showing on Equifax.
Complaint sub-issue: Other problem getting your report or credit score

I was affected by the data breach back in XXXX. Up until the data breach I had a credit score. However, Dating back to XXXX of XXXX, My score was no longer available. And on my credit report it was completely blank. I started contacting equifax about this issue. For a while I was able to login on the user portal and I still had no score. I spoke with a few representatives and no one was able to help me. I was always told to come back. I applied for a loan on XXXX XXXX, XXXX, and was denied to equifax. The denial letter stated, " unable to verify identity ''. I called equifax back that night, and a young man, I was on the phone with him for over 40 minutes. He informed me that I no longer had a credit score nor was I in the equifax database. I told the young man I shouldn't be penalized for something that was done with their system. So he told me that he would charge me {$15.00} for a credit report to help me. If the system does not approve me then I would get my money back. I didn't come up in the system that way because they don't have any information on my behalf. Now, I'm waiting on my refund.
Complaint sub-issue: Debt was paid

Enhanced Recovery Company is in violation of the FCRA, Frank Dodd Act and the FDPA by continuing to report a collection item that was paid in full directly to XXXX in the amount of {$690.00} on XX/XX/2017. Enhanced Recovery Company is asserting that I owe a shadow debt in excess of $ XXXX.This account is paid in full and is still reporting as an open collection on my credit bureau reports.
Complaint sub-issue: Information belongs to someone else

The following fraudulent credit card accounts currently listed on my Equifax and XXXX credit report are fraudulent accounts and not my accounts. I did not authorized or apply for the credit card accounts : XXXX XXXX XXXX XXXX XXXXXXXX XXXX and XXXX XXXX. I am a victim of identity theft. The following collection account is a fraudulent account and not my collection account : XXXX XXXX XXXX, {$5600.00}. The following public record : Bankruptcy Chapter XXXX Discharged U.S. District Court District of Minnesota, XXXX XXXX. Theres no bankruptcy records on my XXXX XXXX XXXX Report, the third party company/vendor XXXX and Equifax use to get public record information. I have sent documentation from XXXX XXXX to XXXX and Equifax for proof the public record is not my public record, but XXXX and Equifax continues to send me information stating they verified the public record with XXXX XXXX, even though, I have no bankruptcy records on my XXXX XXXX XXXX Report. The following credit inquiries currently listed on my Equifax credit report are fraudulent credit inquiries : XXXX  XX/XX/XXXX, XXXX, XX/XX/XXXX. I am mailing and send a copy of my complaint to XXXX XXXX, Minnesota United States Senator, XXXX XXXX, Minnesota United States Senator, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, United States Attorney General, and Joe Biden, President of the United States of America to look into this matter as well.
Complaint sub-issue: Reporting company used your report improperly

What language is being used regarding such Corporations? Is it XXXX XXXX, XXXX Manual of Styles or XXXX XXXX XXXX? 

In reference to claim number XXXX submitted to the consumer financial protection bureau provide proof the this company is in fact in the business of purchasing securities. Theres no such thing as finding lenders to give the Natural Living Man the credit that he deserves when hes who extends credit to corporations. Man has the security interest in the promissory note which is owed to him because Corporations are bankrupt under the emergency banking act and have been since XXXX  and pursuant to 18 U.S.C. 8- debts are obligations that employees of the United States Corporation must discharge. Therefore theres no such thing as debt and its Natural Living Man who holds the credits. Theres no lawful money if so than the Corporations must compensate the Natural Living. Corporations have privileges which can only be granted by the Natural Living and Corporations can only deal with other Corporations. Thus why the All Capital Pseudonym was created by employees of a Private Corporations that handles non public information which is being passed around and used by way of the act of conversion which is not only illegal but does not benefit the Natural Living Man whos the beneficiary and number holder.
Complaint sub-issue: Their investigation did not fix an error on your report

I made several requests for investigation and validation of information on my report from the bureaus.
Complaint sub-issue: Received bad information about your loan

On XX/XX/XXXX, I submitted an Employment Certification Form that documents my employment from XX/XX/XXXX through XX/XX/XXXX with the University of XXXX XXXX On XX/XX/XXXX I received a message that Fedloan received my PSLF Certification and Application and would take the time to review to make sure PSLF form is complete and confirm I meet the criteria.

Fast Forward to XX/XX/XXXX. I received a follow-up message from Fedloans that resulted in Fedloans NOT certifying my employment at the University of XXXX XXXX XX/XX/XXXX through XX/XX/XXXX. That is a WRONG outcome. I wanted my employment to be certified for those dates. 

I am NOT asking for payments from those dates to be counted by Fedloans. But -- -- I am 100 % asking for Fedloans to CERTIFY and process that I worked for the University XXXX XXXX from XX/XX/XXXX until XX/XX/XXXX and that the University XXXX XXXX  is a QUALIFYING employer for XXXX. Again -- -- I AM NOT ASKING FEDLOAN to COUNT THOSE PAYMENTS -- -AM NOT. 

But, Fedloans should 100 % certify that my employer qualified for PSLF and certify the date range that I worked at that Qualifying Employer.
Complaint sub-issue: Problem getting my free annual report

I went to the free sight for getting my annual report. After entering all info and gaining access to the page beginning process I checked all XXXX reporting companies. I went to my first company XXXX and was given access to my report. After perusing the different accounts and saving and printing the report, I then clicked " CREDIT SCORE ''. There was nothing on this page. 
My second Company XXXX showed me the following : " WE CAN NOT DISPLAY YOUR REPORT ONLINE ''. o further explanation was given. I was able to purchase the credit score by joining XXXX for {$1.00}. I then got the score but had to cancel my membership within 7 days or be charged the full membership which would be automatically renewed every year until i cancelled. I, of course immediately cancelled. The 3rd company, EQUIFAX, was the worse. They simply responded, after my entering pages of questions, that " WE CAN NOT DISPLAY YOUR REPORT ONLINE '' .No other offers or explanations were given.
Complaint sub-issue: Reporting company used your report improperly

in accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1682 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions.
Complaint sub-issue: Information is not mine

Back in XXXX 2014, I filed a dispute due to inaccurate information on my credit history, in which had a negative effect on my credit history. XXXX XXXX, 2014 in response to my dispute, the credit reporting company ( Equifax ) agreed that these home addresses on my credit history were indeed incorrect and will be removed but said the public record on my credit history is mines and will not be removed. Strange because of XXXX the addresses they agreed to remove was the address of the property ( XXXX XXXX ) the same property that filed the public record ( judgement ). So Equifax, agreed that I never lived at XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, Tx XXXX but saying I owe money to a property that Myself and Equifax both agreed the I never lived or had any business with XXXX XXXX therefore the Public Record ( Judgment ) on my credit history does not belong to me. And I would like to have this negative and incorrect information removed from my credit history and my credit score updated as soon as possible.
Complaint sub-issue: Debt is not yours

My complaint is regards to XXXX XXXX reporting inaccurate information on XXXX XXXX XXXX consumer credit report. As of XX/XX/XXXX, this account with XXXX XXXX XXXX XXXX shows an open account. I have disputed this account multiple times, and I ask XXXX XXXX, and XXXX XXXX to validate this debt. As of XX/XX/XXXX, XXXX XXXX or XXXX XXXX has not validated this debt. XX/XX/XXXX, I reached out to XXXX XXXX and spoke with XXXX the representative at XXXX XXXX, XXXX confirms there is no balance in their system shows for XXXX XXXX. XXXX than transfer me to a XXXX and he confirms there is no balance shows delinquency in their system for XXXX XXXX. Also, reach out to Tek Collect Agency, I spoke with XXXX the representative ; I asked XXXX to validate this debt of {$290.00} that shows on my consumer credit report because I do not recognize this debt. XXXX ask me to follow up with her within two weeks, she needs to reach out to XXXX XXXX to get documentation for this debt. XXXX confirms she did not have any documentation in their system to validate this debt. XX/XX/XXXX, I called back to Tek Collect Agency and I spoke with XXXX XXXX she asks me to call back around XX/XX/XXXX here system has no documentation to validate.
Complaint sub-issue: Their investigation did not fix an error on your report

I am having trouble getting Equifax to investigate incorrect information they have on my report. They verified inaccurate information so I took the issue up with the creditor who placed it there and they failed to respond back to me and never provided proof of their reporting. I also sent new information to Equifax and they did not investigate it. They violated the Fair Credit Reporting Act by not conducting an investigation. This inaccurate reporting is causing my scores to go down and it's stressing me out and the creditor is aware of what's going on.
Complaint sub-issue: Personal information incorrect

I recently pulled my credit report with all XXXX bureaus and thoroughly looking over everything I noticed there is inaccurate information on my credit report including : wrong names not, wrong addresses, wrong employment listings that are not associated with me. in addition Unauthorized Inquires I do not recall attempting.
Complaint sub-issue: Reporting company used your report improperly

n accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX Account # XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Complaint sub-issue: Don't want a card provided by your employer or the government

I received a USBank Reliacard on ~XX/XX/2020. I activated the card, thinking it was a replacement corporate card from my employer. I called the number on the back of the card and cancelled the account, once I learned it was for unemployment. I never requested the card. I emailed my HR department to verify they didn't request it on my behalf ; they didn't. I received another USBank Reliacard ~ XX/XX/2020. I didn't request that one either. Who is sending me these cards? Do they have my personal information to get these sent to me? I tried calling again, but the recording at the phone number on the back of the card is asking for my COMPLETE SSN, card number, address, etc.so I hang up as I think this is some sort of scam. Please help.
Complaint sub-issue: Deposits and withdrawals

Dear CFPB My case is simple and short. I asked a cashier check from my XXXX XXXX XXXX XXXX account and the other side of the street deposited to my Citibank checking account. After I deposited they transferred my money the very same moment fom my other bank. After this transaction made 3 days later tried to send $ {$300.00} with XXXX from my Citi but did not worked. Called the bank and after XXXX XXXX  chat they told me absolutely no any issue with my XXXX and they have no a knowledge why I can not send this small money to my wifes account. After this conversation my Citi online access was blocked and closed my account. Next day tried to ask my XXXX back to take it back my other bank. They refused give me my cash back. Refused to give my and the XXXX XXXX XXXX XXXX help. Absolutely no answer. Probably some employee made a mistake what I have to pay. 
Not giving any answer on phone or in the branch office, no information why they holding my money since XX/XX/2023. Please help if it possible, I raelly had to use that mone for business purposes. Thank you! 
Best regards : XXXX XXXX
Complaint sub-issue: Public record

XXXX XXXX assured me on XXXX/XXXX/2015, and various other times that a request to delete the collection on my credit report was sent on XXXX/XXXX/15. I was advised to initiate disputes with the credit reporting agencies, which I did. I received a letter today from Equifax stating that the collection item was verified on XXXX/XXXX/2015, and the collection still remains on my credit report. I called XXXX XXXX again, XXXX XXXX ID : XXXX, advised me to call all three agencies to alert them that the deletion request had been sent on XXXX/XXXX/15 through XXXX, and that they could personally call him at him extension to verify the info. I did as he instructed, yet each of the credit bureaus assured me that they had not received the request. Each instructed me to do different things, Equifax instructed me to alert XXXX XXXX that they need to contact their business office ; XXXX assured me that they will contact XXXX XXXX to verify the request for deletion ; XXXX initiated a dispute that would take up to 30 days, saying that the only way to expedite the investigation would be to get XXXX XXXX to issue me a letter stating that the request was sent in for the deletion of the collection ( a letter that I previously requested from XXXX XXXX when I called XX/XX/XXXX ). I spoke to XXXX XXXX at XXXX XXXX, and XXXX XXXX ( XXXX supervisors who I discussed my account with previously ). XXXX stated that XXXX had been preparing a new deletion request to be sent through XXXX today. XXXX, however, did not mention that fact to me, but offered to send me a letter stating that a request for deletion was indeed sent. 
When I initially received a call from XXXX XXXX, I alerted them that I had made a partial payment to the energy company, and agreed to pay the balance in full that same day. They were supposed to debit my checking account for the balance, once they confirmed my partial payment with the energy company. I was assured that the collection activity will not be reported or appear on my credit report because I was paying off the amount within 30 days of them receiving the account. Because I authorized an amount that was {$.00} more than I owed, XXXX XXXX did not debit my account, nor did anyone call me to alert me of the problem. They sent the collection to the credit bureaus, then called me to get authorization to debit the lessor amount from my checking account. This collection has lowered my credit score by almost XXXX points, and it 's affecting my ability to get an approval to close on the purchase of my new home in a week. I 've been getting misleading information from every party involved, yet the collection remains on my account.
Complaint sub-issue: Card was charged for something you did not purchase with the card

DISCOVER CARD SENDS FALSE STATEMENT TO CUSTOMER CREATING {$7200.00} IN EXPENSES FOR CUSTOMER CUSTOMER SCAMMED I opened an account on XX/XX/XXXX for a credit card with {$8000.00} credit line. Someone I had made friends with online ( I later obtained information which leads me to believe this is an organized crime ring based in XXXX ) asked to borrow some money to ship some gold to the US and agreed to pay me back. I sent about {$7500.00} to this person on XX/XX/XXXX. The return payment of {$7000.00} was made from an unknown account ( not my account ) on XX/XX/XXXX. Discover Card told me the payment was received and gave me credit on my balance making {$7000.00} additional money available for me to spend. I sent an additional {$7200.00} on XX/XX/XXXX. The payment was returned on XX/XX/XXXX. I would not have sent the additional {$7200.00} and would not have been able to if not for Discover Card 's false statement. I turned this over to the FBI IC3 unit but the unit has not taken any action to date and they say they probably will not take any action. The courts awarded Discover Card {$7500.00} they paid a different court {$1000.00} security and they were then awarded {$14000.00} plus legal costs.
Complaint sub-issue: Information belongs to someone else

After i noticed this Random Account being Reported to my Consumer Report i Contacted Equifax via phone XX/XX/2021 to notify them of the Adverse item. The Representatvive was completely ignorant to the law & After I notified the Representatvive that the account being reported was Inaccurate and Unauthorized they were however unable to assist me. On XX/XX/XXXX i wrote the company notifying them of the Laws they were in violation of and i have not heard anything back thus far.
Complaint sub-issue: Credit inquiries on your report that you don't recognize

There are a few accounts on my repost I do not recognize
Complaint sub-issue: Debt was paid

In XX/XX/2013, I was t-boned by a drunk driver and 2 weeks later I was rear-ended by a gentlemen who was texting his wife about a loaf of bread he had just bought. I had suffered many injuries and sustained a XXXX in my XXXX XXXX. The medical providers were told that they need to be contacted by my attorneys and that they were to not contact me due to a lawsuit in process. My attorney, XXXX XXXX, had settled with XXXX XXXX XXXX for {$2300.00}. I also have a copy of the check stub and letter that was sent to them. This debt has been paid off and the case has been settled. Please remove this from my credit report. I have sent them many letters, as well as the credit bureaus to remove this, but have not had any response. Again, this is very wrong of this collection agency to not remove this debt. I will be happy to provide copies of the check stub and letter stating what was settled amongst my attorney and the collection agency.
Complaint sub-issue: Their investigation did not fix an error on your report

I sent a letter out on XX/XX/XXXX, that was dated XX/XX/XXXX to Equifax. 

Here is my tracking XXXX. 

However, the credit bureau said they completed the investigation, and everything was 100 % accurate. 

According to the law 15 U.S. Code 1681a- Definitions ; rules of construction The term " investigative consumer report '' means a consumer report or portion thereof in which information on a consumer 's character, general reputation, personal characteristics or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information. However, such information shall not include specific factual information on a consumer 's credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. I would like to know who did they talk to? How did they complete this investigation?
Complaint sub-issue: Their investigation did not fix an error on your report

In XXXX of XXXX, I noticed inaccurate information being reported on my Equifax credit report. XXXX bank was reporting two of my accounts as late multiple times. They are even reporting my payment status as late 90 days when my account was paid and closed in XX/XX/XXXX! I then began sending dispute letters to get the incorrect information taken off. I asked them to please conduct an independent investigation. I submitted a total of 5 letters listed the inaccuracies on my credit report and the 4th time they responded with saying one of my disputes was verified as " account paid, never late '' yet they did not remove the late payments. Instead, they added more back on without notifying me within 5 days as they are required to do. This has hurt my credit score and prevented me from obtaining a home loan. I have also reached out to XXXX bank via certified mail with no response. I have the documentation to show each time I reached out to Equifax, I tried so many things to get the inaccuracies removed and they have now told me they are no longer going to conduct further investigations on my disputes. Please help me!
Complaint sub-issue: Investigation took more than 30 days

In accordance with the Fair Credit Reporting act. XXXX # XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1666 B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose. 

Furthermore, how can you consider my account late as the last payment dates are totally different from each other to all 3 bureaus.