Complaint sub-issue: Difficulty submitting a dispute or getting information about a dispute over the phone

Consumer called credit bureau multiple times within past week to dispute inaccuracies noted from credit report obtained over 30 days ago. Inaccuracies include multiple unauthorized inquiries without permissible purpose. Not to mention inaccurate late payments being reported by companies that are not actual late payments not more than 30 days past due. Inquiries unauthorized : These lenders have accessed your credit file : XXXX XXXX XXXX Bank Credit Cards Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX US SM BUS ADMIN ODA Federal Government Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX Bank Credit Cards Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX Personal Loan Companies Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX  Bank Credit Cards Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX Bank Credit Cards Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX Department And Variety Stores - non specific Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX  Specialty Clothing Store Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX Sales Financing Company Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX Mortgage Reporters Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX Mortgage Reporters Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX EQUIFAX MORTGAGE SOLUT Mortgage Reporters Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX  Bank Credit Cards Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX Mortgage Companies Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX Bulk Purchase Finance - General Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX Bank XXXX XXXX XXXX date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX  XXXX  Auto Financing Companies Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX  XXXX XXXX  All Banks - non specific Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX  XXXX  Auto Financing Companies Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX Auto Reseller Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX XXXX Credit Unions Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX XXXX XXXX XXXX XXXX Credit Unions Inquiry date : XX/XX/XXXX Removal date : XX/XX/XXXX Consumer has also disputed late payment for this account multiple times with no success. Yet still no proof received validating late payment sent for dates noted below. 

XXXX University  Payment Info Status Current, was past due 30 days two times Status date XX/XX/XXXX Past due amount - Original loan amount {$3300.00} Monthly payment {$47.00} Late payments XX/XX/XXXX XX/XX/XXXX XXXX XXXX ayment Info Status Current, was past due 30 days three times Status date XX/XX/XXXX Past due amount - Original loan amount {$11000.00} Monthly payment {$460.00} Late payments XXXX  XXXX XX/XX/XXXX XX/XX/XXXX Note : consumer was never late on these accounts. No proof or statement ledgers received validating late payments noted on credit report. In addition XXXX  XXXX  shows closed on report. Account was never closed and is reporting inaccurate.