Question: what are the benefits of retaining customers?
Answer: It's Cheaper than Acquisition. ...  Loyal Customers are More Profitable. ...  Your Brand Will Stand Out from the Crowd. ...  You'll Earn More Word of Mouth Referrals. ...  Engaged Customers Provide More Feedback. ...  Customers Will Explore Your Brand. ...  Loyal Customers are More Forgiving. ...  Customers Will Welcome Your Marketing.