Question: how to deal with a angry customer over the phone?
Answer: Don't Ignore the Caller. ...  Listen. ...  Stay Calm. ...  Look for a Solution. ...  Tell Yourself the Caller Has a Right to Be Angry. ...  Reiterate. ...  Follow-Up. ...  Start your super easy, instant activation today or give us a call at 1-877-774-1717 to help you out.