Question: how would you handle an angry customer in a restaurant?
Answer: 1) Assume The Customer Has A Right To Be Angry. ...  2) Stay Calm. ...  3) Let The Person Vent. ...  4) Listen to The Customer. ...  5) Don't Take It Personally. ...  6) Speak With A Soft Tone Of Voice. ...  7) Express Sympathy For Their Feelings. ...  8) Smile When You Talk.