Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: is it firm or soft?
Document: Very comfortable and the price is a great deal. It arrived in a heavy package. Together two women pulled the box upstairs, cut it open, and unfolded the pent-up mattress over the bed platform. The chemical scent was mild, wore off in a day, Firm enough and soft enough for most people, I'd guess. My big dog loves it, have to push him off!
We are still happy with this mattress. I will admit I had my doubts about this type of mattress, but I was wrong. Now when the box arrived, I was worried that we would have to send it back. It was nearly ripped open and mattress was visible. Luckily the plastic wrap had not been punctured. I had read reviews about there being a scent of sorts when opening the plastic but I honestly had no issues. To this day, it is still soft and firm. Very good price for a good and comfortable night's sleep.
Just got my mattress today. SO far it feels great! Its firm but not hard on the body. It has a soft plush feel to the touch. I'd give 5 stars cause so far it delivers on all the hype! Will update in a few months and see if it holds up better than my cheep spring mattress which I just got rid of for this one and by the way had paid for the same amount but sucked after only a month usage. So we'll see with this one how it will hold up after a month or two, but so far so good!
I bought this mattress along with the box spring. I already gave a raving review on the set that I bought but I love the bed so dang much I wanted to let anyone considering this mattress know that it is a really good mattress. It is firm but soft. I like a more cushy mattress while my husband likes firm, this fits right in the middle. Do be careful unwrapping it. It comes in this neatly rolled packaging that I am still in awe over and when you cut the bindings and it lets loose it may nail you if you are standing too close.
We can detect no odor whatsoever. The total thickness remains around 12 inches which is an inch short of what was advertised at 13 inches. This past evening, we covered it with a high quality mattress protector from leggett and platt, added bedding and slept on it for the first time. We're happy to report that it felt comfortable. It's not firm and it's not soft. We'd call it about a medium firmness. Sitting at the edge of the mattress, dangling your legs down, there is some downward sag likely because it is constructed without a border casing, but this immediately disappears once you move away from the edge.Based on all of these factors, we are upgrading our review of this 13" (actually 12") Deluxe Euro Box Top Mattress by Night Therapy to 4-stars.UPDATE #3: We purchased another of these mattresses for another queen bed and after unpacking and letting the bed expand for several days, the thickness is the same as the first which is to say definitely a 12" thick mattress when measured at it's absolute maximum thickness.
The mattress is firm, but not rock hard. It is very comfortable.I would definitely recommend this mattress, a great bed for a great price.
Really pleased with this purchase. Its firm but feels nice. One of the most comfortable nights sleep I've had with a bed. Didn't notice any smells othere reviewers had mentioned.
This bed is wayyyyy too firm. Its been a week and my back has gotten worse. I wake up with headaches and never get a full nights rest. I wish i can return it.
He is a stomach sleeper as well so that could be a contributing factor to the too-firm opinion. Other than this guest, all our other guests have enjoyed the mattress and found it as restful as a posh hotel mattress.Overall I think this mattress delivers the same quality over time as mattress priced for twice as much or more. Would continue to recommend the product.
The mattress does arrive in a small box that makes you wonder what have you done...I have been sleeping on it now for about a month but only on my back as I broke a rib right before it arrived. For sleeping on my back I find I don't need the big pillows anymore and very strange but my cats seem to love lying on it. It is firm but that is what I need right now so it is perfect. If my rib ever heals I will try and return and comment about sleeping on my side.
Answer: very firm....also, body movement is not translated across the bed so you don't bother your partner as you turn through the night.