Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
I'm not crazy about these straps, the plastic boot is always getting lost, and they seem to not grab as good after being used for a year. I think the only way to do straps is the ratchet style.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative