Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
<div id="video-block-R2B5RUL94V458G" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/911wHAkBkXS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/91y0RW5zBaS.png" class="video-slate-img-url">&nbsp;I just got these in December.
The ear padding just failed and they just started gushing oil or some other slimy substance all over me, my clothes, my desk.
I want my money back!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative