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Question: How is the DC28 on hardwood floors? Any scratching problems? Is the DC23 canister better option? Looking at the DC28 Animal (upright) and DC23 Animal (canister) but concerned about hardwood scratching that I see mentioned in the DC25 Animal Ball reviews. Not sure if that issue is specific to the Ball models only.
Document: Not granola bar crumbs, not tiny bits of paper, not small feathers. Just dust. It did push anything on top of the carpet around and form a nice pile for you to have to vacuum up with the wand. Hard floors were no better, it just pushed stuff around. And it actually scratched my hardwood! This was the same hardwood I had been vacuuming with the old style Dyson animal for 6 years with no problems ever!The wand was terrible, much worse than before. Now it has a sharp thing that protrudes up and you have to pull it in exactly the right position or it will stick there all day with you tugging and pulling while knocking the vacuum over trying to get the darn wand off.I returned the vacuum and Amazon had a flawless return processes.I purchased a DC 33 (non-ball)Dyson DC33 Multi-Floor Upright Bagless Vacuum Cleanerand it has been perfect!
Compared to a Mercadez maybe but for vacuums this is top of the line. I did look at a DC14 and it is a lot cheaper looking than the DC28 or some of the ball models. This is a very high quality top of the line vacuum at any price.Cons: Heavy if you have a two story house, cost is up there but I would buy it again.Pros: Self propelled so weight is not an issue, newest air muscle technology, great handtools, only Dyson with height adjustment with the touch of a botton, telescoping wand is easy to use, easy to empty dirt container, very easy to clean components, lifetime filters, access to clean brush with three screws that you turn with a quarter or a nickel which allows you to remove the hair with ease (do not use a screw driver or you will damage the plastic screws) & all the problems from past Dyson models seem to have been remedied in this model.I would Highly recommend this model.
Read the reviews about the Dyson ball machine, but felt that the regular upright Animal DC28 would work better for me (I kill vacuums). Good thing I went with my gut - this machine is unreal. Even after using the old Dyson for the past 2 weeks, this beast sucked up canister upon canister of old hair, dirt, dust and some unknown stuff out of the rugs. We have area rugs in each room, since having 3 dogs can lead to accidents, it's just easier to replace them. None are more than 2 years old, and the volume of dirt that came up was astonishing.
As mentioned in other people's reviews, the canister needs to be emptied quite frequently, but it is very easy to do, and immediately I noticed the air in the house was better than before. After vacuuming the carpeting, I did the tile floors - greatroom and bathrooms - and it did an excellent job, even picking up little stones that came in on the feet of my two Miniature Schnauzers. So, although this is only Day 1, from what everyone else says, I fully expect to be very satisfied with my new DC28 for many years.
Unfortunately I had to return this vacuum. I cannot recommend it to ANYONE. Amazon was very understanding and their refund was fair. I had researched vacuum cleaners for quite some time, as I wanted one that would work well for my new tile floors and carpeted rooms also. I have used other models of Dyson vacuums and believed this one would meet my needs. Reviews and descriptions of this Dyson model DC28 Animal sounded like just what I was looking for. I live in a very dusty environment and have a cat, but there is nothing unusual on my floors.
My recommendation is that if you have animals... then go with an Animal model. The smaller the area the smaller size vacuum you need. Obviously the larger the vacuum the more suction power it has and the bigger debris bin that it has. If you feel like you want to have more "agility" then go with one of the Dyson-ball Animal models. If you go to the Dyson site you can compare each of the animal models and see which works best for you and your needs.This vacuum is perfect for me, hopefully it lasts a long time, I will keep posted with any updates or problems.
I purchased this based on other recommendations from friends so I had high hopes. We have cats that like to leave furballs around so I was looking for something with good suction. We have wood floors throughout our house, so a lot of area rugs. This will eat your rugs. For bare floors and fixed rugs it works fine - but on rugs, it can still be hard to maneuver. Hose is very inflexible and not very long. Not sure if the &#34;ball&#34; variety have better hose use - tv commercial seems to represent that it does.Would not buy this particular model again.
researched this vaccuum a lot before spending the money. would NOT pay retail but got a great deal at another vendor during black friday deal with 30% coupon, vendor cash back & free shipping..this vaccuum is amazing. not the most user friendly & not very ergonomic but I don't care once i see what is sucked out of the carpet!it is quite cumbersome to use when doing bare floors (the ball design probably is better)& heavy but I knew this ahead of time from other reviews. i think I chose this one instead because of more cord length & more powerful (I forget..was several months ago).
I have the DC28 Animal and am quite pleased with it. By reading other reviews I knew there would be a chance I would have to return it due to some sort of issue. Well sure enough on the first day of use I would press the release for the handle so I could vacuum the room. It was stuck and would not budge. I called Dyson and they could have taught me how to make it work but it would happen again. I had a choice; I could return it and get a new one or have Dyson fix it.
This works awesome! Great on carpet and bare floors. The suction power is great. We live near a busy road so we get a lot of dust. After using a Kenmore canister for the last 13 years, we can see how much was missed. This pulls a lot of dust out of the carpet. We originally thought we'd stick with a canister, but the sales guy convinced us an upright would be better - especially since we have a lot of dust and two cats.Can't give it 5 stars because the hose is awkward when cleaning stairs.
Answer: I purchased the DC28 a few weeks ago and recently took it to task on my hardwood floors. This vacuum has a "bare floor" setting, which stops the brushes completely; however, the suction action remains the same. When finished, I did not notice any scratches or scuffs on the floor (my floors are stained with two coats of Minwax polyurethane).