Instruction: Given a question and the related document, and generate the answer to the question based on the information provided in the document.

Input:
Question: I can view my camera from my Samsung smart phone when I'm near my WiFi but when I leave I can not bring my camera up. Do I need to install sofware?
Document: Now, setting it up for wireless was a little tricky- as was setting it up so that I could view the camera from my phone/internet outside of my wifi connection in the room. THAT BEING SAID: The customer support from this company is AMAZING. Explain in detail in an e-mail what the issue is and they will send you multiple work arounds and advice. I had to message them twice for some setup help and both times I was able to fix the issue and get everything going inside of a half hour with little to no stress.The instructions that come with the camera are good, but they leave out a couple important details when setting up wireless and then setting up the ability to access the camera via the internet outside of your wifi at home.
I have researched for different IP-camera brands, and I chose Hootoo finally because the price with many good reviews. The package arrived within couple days in good condition and it worked very well after I finished the set up. The picture is excellent; especially at night, it is crystal clear with dim light. Now I can monitor/record all activities by internet and receive the alarm with my smart phone. For the tablet I use "IP cam viewer" app and it works very well. My setting is little different from the user manual (suggest downloading a PDF version for your use) for Firefox or Google browsing and I do not need to install the Active X for multiple cameras:1.
The camera was not too hard to setup, but if you're not a techy you may not have the patience for this.I connected mine via wiFi can can monitor remotely via my smart phone. There is a slight delay, but that is not bad considering it is on WiFi and I am on 3G most of the time and only 4G sometimes.I have not yet gotten the alarm to sound on detect.The night vision works great!
Not work on wifi. Work good on wire. I downloaded a hootoo ip camera apps, It works good on my smart phone but only in the same wifi . I tried on LTE and wifi at my friend's house, it's only showed the last frozen screen when I was at home. It worked again when I went back home. Yes, I did reset it a few times. Still !
I can not even get the software to install on my computer. I am using windows 7. I tried to call their customer support and it said to leave name and number which I did. Still waiting to be called. Maybe all they have is an answering machine and no humans working there. I will try again today if I can not get through to customer support then it is being shipped back. If the print on the instructions was any smaller you would need a telescope to read them.
Nice camera suited for it's price. The camera's night vision and motion cesors really works good. You can also view your camera thru your smart phone anywhere you are in the world. You can move, listen, and even speak using the camera. I would really recommend this IP camera. I gave 4 stars because it doesnt have much instruction in english but check it out in youtube.
The  camera works great to monitor the inside of your home. I purchased the camera to view the house when my alarm is triggered to make sure that it is not a false alarm. I had some  problems setting the port forward thing using the Internet Explorer browser but I called tech support and spoke to Raymond and he was Great getting everything set up for viewing on home PC, Netbook and smart phone in a short period of time. He's very patient and knowledgeable. I wish it could record to a built in SD card though.
I'm pleasantly surprised with this IP camera. It works well and has a huge pan and tilt range. It gives a clear view in almost total darkness too. I can monitor my home via WiFi, 3G, 4g and LTE on my iPhone and iPad from anywhere. It was shipped very quickly, and the price was right.Update - I have owned it for more than a year with no problems. I originally had it wired to my router, and have since used it in wireless mode. It works well either way.
These little IP cameras are incredible value for money. The Hootoo IP210F appears to be a clone of the Foscam camera at about the same price. If you read the installation quick start carefully you should have no problem getting it installed and working either on a LAN or wifi connection. To view the video remotely you will need to use a DDNS service and they provide one as part of the package but you can use any alternative. The video works reasonably well over my 1 Mbit upload country internet link, I can pan in real time.
210F will reboot. Unplug the RJ45 cable. Surprisingly you won't see your camera using the previous LAN IP. This is because 210F gets a different IP for WiFi connection! Not the same as your wired connection IP. You can find the WiFi IP if you view your router's LAN connections based on your camera's MAC. If you stick to this wireless IP. No further change needed. To have the same IP for your wired and WiFi connections, you need to set up your camera from its web interface using fixed LAN IP instead of DHCP.
Answer: I use I Cam viewer and u Cam Pro for foscam cameras and iPolis Mobile for Samsung cameras on my Samsung note2 phone.