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Question: Why does my new Suncana NOT produce much crema?  I am reading raves about how much foam there is...tried it with 7g and 10g pods.  Very little foam.
Document: I bought this to replace my beloved Melitta two-pod brewer that finally died. Reading the specs it should do a good job and I was impressed when it arrived with its quality and features. Unfortunately, in spite of producing an impressive crema (foam) on top of the coffee, it does not do as good a job of brewing the coffee. I find the coffee is is weaker and has less flavor. In this case it IS the fault of the coffee maker as I am using the same lot of pods and I still have a Melitta single pod coffee maker that a makes a more satisfying brew from the pods.
I have been using this Suncana for nearly a year and it brews some great coffee from pods. I had previously been using a senseo brewer for a couple of years before I broke it while trying to put in a big senseo hot chocolate pod that is apparently made for some other senseo unit.I recommend using the bigger 12g pods, but works fine with the little 7g senseos too. I sometimes cram two 7g pods in, but it feels like it might break when compressing the handle down (I know, why do I continue to push my luck!?
I have used a Senseo machine for years. I started looking for a replacement and found they are not made any more. I definitely like the "crema" effect in the coffee that Senseo makes, but so many other machines out there don't do that. Lots of research lead me to the SunCana. Turns out this machine gives you the exact same coffee as the Senseo. It will use Senseo coffee pods as well as several other brands - Baronet is every bit as good as Senseo. The SunCana machine even has advantages over the Senseo - you can adjust how much volume you want, from 2 ounces to 12.
I bought this for my college age son for his dorm. He loves it. The only complaint I have is that it is unclear, or there might be misinformation in the product description, but this machine does NOT TAKE K-CUPS. It takes the little filter pods. I bought a huge box of K-Cups to send along with the maker, and my son ended up giving them away. Great for the dorm or single person.
We've had this machine for over 4 months, and are very pleased with it. The Suncana pod brewer makes a smooth-tasting cup of coffee with good &#34;crema&#34; -- though not quite as frothy as the $2000 machines. We've used (4 different models) Senseo brand machines in the past, including their top-line, adjustable-volume product. Eventually, the spring mechanism that secured the pod would fail. Other brand machines made very poor coffee. When our last Senseo began to show that touchy-spring behavior which heralds imminent failure, we researched our options and decided on the Suncana.The Suncana has a much better pod-pressure mechanism with positive closure (if your Senseo ever overflowed when you thought it was closed, you know what I mean).
My only complaint is that the water reservoir is a little small. It makes 2-3 cups before running out entirely. I use the Wolfgang Puck coffee pods, and it is SO much better than Keurig or Tassimo. No contest. This is the way to go!
I have had this for about 2 months now. I just love it. I love the red color too. I wish the flatter pods were more easily available in stores in the Midwest, but I make my own now so fast that my way is probably much cheaper. Coffee is ready quickly and tastes great. Great foam on top. It only takes one tiny coffee particle to block up the tiny hole in the bottom of the pod holder, so if it starts to leak, look at the bottom of the metal holder and you can easily remove a blockage with a toothpick.
My Senseo Supreme finally started to die after years of faithful service. With it, I was able to use a regular coffee filter to fold my own pod in the double-pod holder, and make excellent coffee. Since Senseo machines are a thing of the past, I looked high and low at reviews to find one that could produce a good crema on the coffee and allow me to make my own pods. How people have had success with this machine is a mystery to me.First, this machine has a very strong plastic smell, and it flavors the coffee.
The coffee there is free and good, but this is so much better. Well worth buying another maker and paying for my own pods...Added:8/6/2013Last Friday it stopped working right, it would only make 4 ounces of coffee at a time. I did all listed cleaning routines, and reset routines and by Sunday it had stopped giving out any coffee at all. I called SUNCANA (left a voicemail) on Sunday. They called me back on Monday, at work. They advised me that there was a cleaning routine required frequently (and undocumented) of taking out the pod holder, removing the little 'rack' inside it (pops out and back in), and cleaning the stainless steel bowl on both sides under running water with a little mild detergent and a hard bristled brush.
Then, I figured out that the black plastic piece that the coffee comes out of is removable, and has a small mesh disk in it that is washable. The disk had ONE TINY SPECK of coffee grounds on it. This was the first of many times that I poured out a cup of coffee-water, made a new pod, and tried again. Sometimes I had to try multiple times, wasting a ton of coffee and filters. Each time, I took the machine apart, washed the parts, put them back.
Answer: I've got three of these in 3 different locations and they all produce good crema. By good I mean about 1/4 thick. The amount of crema is affected by the type of coffee and amount of water. I use only Baronet and Melitta because that's what I like. Try reducing the amount of water to 5 or 8 ounces. If it doesn't produce crema to your satisfaction look under the outflow where the liquid coffee comes out and there is a little screen filter, slide it forward with your finger. Clean it under running water and put it back. If that doesn't work I would call Suncana at (855) 786-2262.