Instruction: Given a question and the related document, and generate the answer to the question based on the information provided in the document.

Input:
Question: Is this item really satin finish and not chrome? I see a chrome on listed for $30 less. But photos look the same though.
Document: ), and will "fix" the listing. Well the listing is till showing this non-existent coat rack.I had to repackage BOTH coat racks and sent them back. After they received both coat racks (I can see the confirmations from Fedex), they didn't refund until I called to follow up. The entire episode took more then 6 weeks to resolve.What a frustrating and disappointing experience with Amazon.If anyone actually received the correct coat rack pictured here I'd love to hear from you. *I gave it one star because you cannot give no star...
our guest room is usually not used so towel storage is just not  a big problem but when its used, with the pool and the grand kids, this handy little item lo fits in with the other executrices and it sure can hold its own in towel storage
easy to assemble, sturdy and architectural. love it. Received it right away and took no time to put together. I would buy this again.
A little pricey but well made and holds a lot. I bought one for my daughter 2 years ago, in perfect condition and so I did not hesitate when I felt price was reasonable.
I am more than pleased with this coat rack. It arrived timely, and is of very good quality. It was easy to assemble and is very strong and sturdy, as well as being very attractive. I plan to use it in a guest area where there will be several children showering and using towels. It is so much more satisfactory than a single towel rack. I REALLY like this rack.
This product does NOT exist. I ordered it, and a SIMILAR (BUT NOT THE SAME) coat rack arrived (6 hooks only in a different configuration). I told Amazon about the mistake and they "PROMISE" they'll send the correct one. I then received the replacement, which turned out to be exactly the same as the first one! Now I have TWO identical coat racks, neither one is the one I am supposed to get!I called and talked with someone, who after some investigation said they actually don't carry the one pictured here(!
Great quality. Super easy to assemble. It looks good and has a nice heavy base so it feels very sturdy.
Answer: Yes, it is a satin finish. I use it in a commercial setting in 3 stores and has held up well. I would recommend it.