Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: I can't get the Big Boss oil-less fryer to cook anything , what am I doing wrong.
Document: I love this Big Boss, I use it to cook almost everything now. It is really easy to cook and clean up in and everything taste wonderful. I love how it crisps veggies on the outside and tender on the inside. All with out the calories of using a lot of oil and fat to cook in!Thank you!
Enjoying learning to use my fryer. Overcooked some of food, can't back up timer. Extra large glass bowl for cooking but almost too big to hold and wash out. Will take time to get timing right. Still like it..
I had a big boss for over a year. When I moved it must have gotten broken . I use the old one to water the dogs with, I was lost at cooking and had to order another. If is my major go to for chicken steak fries anything awesome awesome awesome.
It's a little slower than a traditional fryer, but the food tastes at LEAST as good! We've only used it twice, but already love it. I can't wait to try other foods and the recipes that are included. Also, I want to try the dehydrator too! Definitely worth it. Plus, think of the savings on oil, not just the health side! Be warned though, this is huge. Have plenty of counter space designated... but you can make so much in it, again - worth it!
I read all of the reviews, good and bad. But truly this machine is just perfect for my husband and I. We both love my southern fried chicken but now we can cook it without fat. He was thrilled. We cooked a turkey breast the first night, chicken the second and french fries. The fries tasted better than using the oven. I am hooked on this machine and sorry I didn't get it before now!
The unit was too big to be kept in the kitchen and would have to stored in the basement. Out of sight out of mind so it would not get used.
This thing is the shiz. Oh my lord. I am not a cool and this thing makes me  a star. You can litterally put anything in this thing that you want to have a nice cooked outside and tender inside. I used it for some frozen spring rolls from PF CHang and WOW! They were way better than they have been out of the oven. Super impressed with this MUST HAVE kitchen tool!
It did not preform well. Did not do what it claimed. Poor product. Followed it's recipes did not get good results.
I really like this cooker. It's easy to use and makes for healthier food than deep frying. Nevertheless, the one I bought came with a spray bottle that never worked. Also, the knob to set cooking time broke after only a few uses.
Not really sure this product yet. The french fries came out great. But when I made the cinnimon rolls I cooked with two layers. 4 on each layer. The 4 on top got done way before the bottom ones did closer to the light I guess. I had to then move the bottom layer to the top. Was unhappy that they were not all done at the same time.
Answer: 1.  Be sure that it is plugged in.  2.  The timer and temperature controls must be set.  3.  The handle for the top must be down - all of the way down.  If running, when you lift the handle, the unit shuts off,  put it all of the way down, and it starts up again.