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Question: loss of audio on main/zone 1, still has audio on zone 2. Checked cabling/replaced cables even though they were okay. Reset receiver, no change.
Document: I purchased this receiver 18 months ago. A couple of weeks ago I decided to enable the audio pass-thru function for the HDMI channel designated for my satellite system. That is when the system decided to stop all HDMI output, Zone 2 functionality, and make certain menu options unavailable. Per Onkyo tech support I was directed to my local service center since the unit was still under warranty. I received the repaired unit yesterday...the processor board had been replaced. I hooked everything back up and went through the initial set up.
Have tried multiple changes to the audio menu settings, turning Dynamic EQ off/on, Dolby Volume control on/off, switched sub pre outs, reran Audyssey setup 3 times, even went into the speaker configuration menu & turned sub off & set the A7s to Full Band & thump was still evident even in the Polks sigh. Really wanted to like this avr, but there's obviously something amiss! From what I've gleaned from reading the net, could be a faulty muting switch? Who knows. What a hassle though!
Considering I never had an issue with the sub thump with the 180, it's a total disappoint from Onkyo & this "high end" component. Back it goes & I'll try a replacement fingers/toes crossed.Update #2: Received replacement unit, set up went well, installed the firmware update. What I did notice before I hooked up the avr again was, while watching Dish programming using the tv speakers, the audio still had the "thump" when changing from program to commercial etc. Just for grins, I'd ordered new hdmi cables 28g with ferrite cores & immediately noticed that switching channels was smoother & quicker & no audio issues.
Took a week to figure all the bells and whistles, but I am now enjoying the rewards. My old TX-DS 777 is still working great but lacked the modern connections I wanted. I even upgraded my Sony SACD to a Blu Ray SACD for a HDMI connection. Sent signal from the zone 2 (make sure the powered switch is off for zone 2) to my 777 in the other room. Turn on zone 2 at the 818 (can't figure how on remote but can at amp) and enjoy sleep music in other room.
Receiver works as describe it. The dual HDMI output did not work as I expected. I have 2 projector connect to the unit. One is 3D, the other non-3D. If the you want to play 3D mode, you must change the Monitor out on the receiver to Main HDMI out only. Plus I have to do it on the receiver, not on the remote. Everything else seems to work good.
This receiver is the best bang for the buck in its price range . As a prior owner of denon, Onkyo, and Sony flagship receivers this unit is a culmination of them all. I am not interested in internet playback so that is not important to me ,only complaint I have is you do not have a discreet power trigger for main zone for ext amps . Yes it does does 9.2 with an ext amp for its street price you cannot get a better receiver . I took off one star for the trigger issue which has been ignored by Onkyo for years.
Have tried every combination of HDMI pass-through and resolutions in HDMI menu but nothing. Onkyo tech support is a joke, absolutely NO help. Factory reset and a clean plug and play along with 4 different HDMI cables ranging from cheap monoprice ones to others of a couple hundred dollars do nothing either. I was aware of certain HDMI board issues with these but had no idea that it may just NOT WORK. Never thought I'd miss my buggy UMC-1 but man it was hell of a lot better then this.
The receiver is great in every way but one. And that one is on zone 2 or 3 you cannot play digital format on them. Sure you can use hdmi for video but it will not pass audio nor will will it pass digital audio via spdif or spdif/optical. Fix that and you would get 5 stars.
Replaced an 8 year old Pioneer Elite received that still sounded great but had only 2 outdated HDMI inputs. So far this receiver works and sounds great. Straightforward setup - and has enough power (and a dedicated setting) for my 4 ohm speakers. Seems well built and actually nicer materials than the latest Pioneer Elites which now have plastic faceplates made to look like brushed aluminum. This receiver is working seamlessly with all the HDMI devices I have so far. Would recommend as long as it holds up over time, right now I have no complaints - just really good sound with a nice wide soundstage and easy to use compared to my old receiver.
The only workaround to this problem to date is to use the HDMI sub-output instead of the main output. While this avoids the problem, it also bypasses the expensive video processing that we paid for when we bought these units. If we were to get an audio receiver and simple HDMI switcher it should have cost less.I am a top 1000 reviewer on Amazon and will be posting this to a product review (which in all honesty I should have done prior to the Christmas sales rush).... while I'm not confident that Onkyo will fix the problem in the current models, they should offer refunds or switch-out of these models to ones without the problem.Here's the rest of the equipment I'm using... the problem was easily seen with MANY blu-rays.1.
Answer: call onkyo...there is a fix for this..   they will do it free of charge.