Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
This 30-CD tower was packaged in a box 4 times its size, with only 4 small pieces of bubble-wrap to "protect" it from shifting. Given that there were AT LEAST 8 inches of open space for the tower to rattle around in, of course it shifted. Mightily. The right side was, not just cracked, but split completely in two, rendering it unusable. So now I have to go through the hassle of making a trip to my PO to return it. The packing was ridiculous.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative