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Question: Will Roku work in Panama? I live in Panama and USTVNow is telling me I can use the Roku box in this country. A post has stated that Roku will not allow their unit to work in Panama or any country. Help please.
Document: The unit simply will not allow us to install it. We spent three hours the first day working with the service tech to install it. She kept telling us to re-boot it. We did and did and did. We finally decided to have our computer repairman install it. He couldn't and suggested that we needed a new modem. So we purchased a new modem. Nope, do dice, still doesn't work. We kept trying to get a reply from their customer service for two weeks-nothing.
Again I called technical service. Same useless nonsense. In fact, I was told the unit requires "a few days is settle down to the best operating level." Apparently, the best level is NOT operating. A new unit is on the way. I am not optimistic, however.Parenthetically, after length discussion with both the first-line technician and his supervisor, I went outside to have conversation with a wooden fence post.
We were watching a movie in less that 8 minutes!! The non-HD movies and shows have a little distortion but nothing I can't live with. I am very, very please with my purchase. I am recommending the Roku to all my family and friends.
All in all I have sent 9 emails, made 4 phone calls, and wasted about 2 hours waiting for my unit just to arrive. I don't sense Roku is serious about keeping me happy, and I cannot figure out why they use SmartPost as it seems to add delay, complexity, and finger-pointing (FedEx vs. Post Office) without saving money. It certainly is making my purchase frustrating. I only hope that when the Roku arrives, it is as good as they say it is.
I purchased it so I could stream Netflix direct to my TV and the box won't do anything but constantly display "retrieving" at this point. I was able to watch maybe 10 movies in a three week period but now it doesn't work. It WILL stream audio from several channels (Pandora, EU Live) but no Netflix at all. Roku customer service is useless in the matter. Their suggestions are nonsense.
This is VERY handy to know.6. This unit is very small and does not produce much heat. The IR remote seems to work over a very wide angle throughout the room. However, I have two issues with the remote:  First, the darn thing can be very tricky to open. (The instructions with the unit are NO help.) Second, both my remote and a friend's remote have had problems with battery leakage.
I tell her again everything is working but I'm not getting 5.1. She starts over again telling me all I have to do is connect the box and it will work. I stopped her and said I'm saying this for the 3rd time, everything is connected and working. However I'm not getting Dolby Surround 5.1 from it. She then put me on hold for 5 minutes, and without coming back on the line my call was transfered to Netflix.Netflix support is out of Portland OR,YEA!
I bought this product to allow me to instantly watch videos on demand over the internet on my big screen television rather than on my computer. I initially tried using the Roku box using its built-in 802.11 wireless connection. That worked OK for the smallish TV that sits in the same room as my computer, but it did not allow me to use the Roku box with the TV in my living room, where my wireless signal is weaker.
I received this Roku a few weeks ago. It did not work right from the beginning, with wireless. I returned it immediately but have not been given a refund yet. Seller says he has not received it. Post office says it was delivered on June 13. I am not happy about this situation. Waiting to hear what is going on.
ROKU decided to update the firmware which a side benefit for them was to eliminate HuluPlus's competition. Now you cannot view Hulu or any of the network channels through Playon because of it.They claim that Playon is a private channel and they cannot fix the issue - they also will not allow the firmware to be reinstalled so that you can use the prior version.The unit also does not have a way to shut-off - this may be a nuisance for people as well.
Answer: Well let me tell you the truth I keep a bad surprise when you buy the Roku 2 SX and I realized the limitations of the device to PANAMA (while for audio or subtitles in Spanish), and I could not use the channel CRACKLE or NETFLIX which I work on other devices that play steraming as e XBOX 360 with a U.S. account but works well for me NETFLIX TV LG Smart TV, Apple TV, Android devices, Apple computers, and of course in PC and MACs and AUDIO: SPANISH, English and Portuguese for SPANISH and PORTUGUESE subtitles.