Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
The VCR came with a "universal remote" instead of the factory remote, which makes it very hard to program.  I'll have to contact Panasonic and see if I can buy a remote for this VCR so that I don't have to blindly try to figure out how to program this thing.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral