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Question: How tight is the lid supposed to fit? My lid has about a 1/8" space around the entire lid. Also, the insert moves around quite a bit. Is this normal?
Document: It doesn't fit snugly, which I guess is fairly common? The lid has a slight dome and this allowed a bit of steam to run off into onto the lip of the insert, which then dripped down over the front of the cooker. Worse yet, when I served some of the food out of the insert and left the remaining food cooking on warm, the air pressure built up and we heard some rattles as the lid popped up and down.
This is the first slow cooker that we have owned. Have had it for about 2 months and made three meals in it, 2 beef shanks and 1 beef round. All have come out beautifully. I was concerned about the size, it's just the two of us, but I find that I can easily fill it up and the meals last for a couple of days. The lid does not fit tight, but we decided to try it anyways.
1/18/12 - I am making my first pot of beans today. I noticed right off that the lid does not fit tight and you can see through into the crock pot from the front. I tried it both directions. I think the pot itself maybe faulty as the lid looks fine. Wondering if this is why my beans are not done after cooking for 10 hours mostly on medium today. About 4 of those hours were on high.
(It was still at simmering temperature about a half hour or so after it went to warm.) I don't understand why these lids aren't designed with a small hole to release air pressure without releasing liquid.2) Other design flaws: The insert handles are too short, which means they get too warm. The lid handle also gets too hot -- there really should be a bit of silicon under the handle. The exterior of the cooker gets pretty darn warm.
I had to replace my old slow cooker and did quite a bit of research and comparisons and finally decided on this one. I never had a programmable slow cooker but I definetley was looking for that feature. I like all the settings, they are easy to set and that it automaticly goes to keep warm once the cooking time is finished. This is also one of the biggest I found at 7 quarts.
The cooker is reliable and easy to use. The heating base is easy to wipe down and the insert goes into a dishwasher or cleans easily by hand. When choosing between this unit and the Hamilton Beach unit, this one also wins in the "style points" department. It's more versatile. I'm impressed.Added December 13, 2012:I am still using this cooker quite frequently but just docked a star from my initial review.
We received this and the lid didn't fit, called customer service and they shipped out another lid and that didn't fit either. We called customer service again and this time the representative we spoke to said that it sounded like it was a problem with the insert and not the lid. He shipped a new insert to us and it worked perfectly. We have only used the cooker one time but it did a superb job.
Just received this slow cooker and got ready to put a roast in. I noticed the lid DOES NOT fit tight - like something is warped. I called the 800 number and they were great - we decided the crock is warped - not the lid - so they are sending me a new one. When I get it, I will finish this review.July 30 - received the new crock today and it fits perfectly. I can say they have great customer service!
I read many reviews where the screw started rusting and dripping rust into the meal.When I purchased this one, now 2 years ago, I wasn't sure what to expect as there weren't many reviews at the time.I was extremely pleased when it arrived, the lid fit well on the insert, the insert looked beautiful, ceramic and the options for settings were more than sufficient for my needs.I have used this one off and on for the past 2 years.
Nice attractive appliance but I got one of the ones with an ill fitting lid. It also has a small chip on the bottom edge of the insert. Their QC must not be very good. Cooks well though i suspect that it is losing some heat because of the lid but it was a very good price through the Lightning deal so I'll just keep it as it is.
Answer: The lid is not a very tight fit as this would cause pressure build up.I never had an issue with the insert,it fits fine in the unit but not tight it does not move however. Hope this helps.