Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
I just got this in the mail, both wheels are cracked. Extremely disappointed.  Waste of money. I can't post a photo but will asap.  The internal plastic is cheap and brittle.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative