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Question: mine took over 15 min to make 12 cups is that right?
Document: My fault trying to get 14 cups out of a 12 cup machine.Brewing speed is fast enough for me as my Cuisinart took 15 minute the HB does it in about 8 minutes or so. Bold setting in about 10 minutes. Onto the programming...  EASY. Ok... next would be the "keep warm for" button: push it as many times as you need to for 1, 2, 3 or 4 hours keep warm time. It's as easy as that!
I usually make 10 cups and fill the glass carafe with water to its 10 cup mark then pour it into the Brewstation. "Cups" do not equal mugs, so you get fewer mugs ( I get 6 mugs). I use paper coffee filters and I use 1 "level" measuring spoon Tablespoon of coffee for each cup(so 10 TB) (some think it is a bit strong). It takes 12 minutes to brew 10 cups and I think 15 minutes for 12 cups.
It makes good coffee and you don't have to make it one cup at a time! However, mine does not make 12 cups because the over flow starts too near the 11 cup measurement. I am very pleased with it just the same.
I absolutely love this! It holds 12 cups and makes fabulous coffee!Realistic review:This is great, the settings work great I have used all but the ice coffee setting. ( mostly because it seems more complicated then just putting the left over coffee in a pitcher in the fridge) I set my coffee to brew at 8:15 so it stays hot until noon! The coffee never... EVER tastes burnt. It's easy to fill and rinse out. Both detachable parts have handles.
I've had mine 2+ years. Fantastic coffee maker. Never any of the problems I have read about here. Those might be earlier designs?? I love not dealing with a pot. This design makes all the sense in the world. I generally use it for small brews of 4 6 oz cups just for me. Works fine also for 12 cups.
Who designed this thing. The spout is located so far back that when using anything other than thin lipped cups you spill coffee on cabinet top. There is no adjustment for this spout either! The LCD light is backlit in blue with black numbers over this. You cannot make out numbers unless you are right in front of unit. The water tank and basket are oddly shaped and awkward to handle. I owned the previous designed unit that leaked and had to trash it.
It absolutely does NOT make 12 cups 10 at best.
We had a different model brewstation prior to purchasing this one so were familiar with the design. However, this model doesn't keep the coffee hot and, while it says it's a 12 cup model, they must be talking about very small cups because it doesn't make as much coffee as the previous model. Fortunately, we kept the old one and will be bringing it back.
I know this will not be a big deal to some, but when that one pot can hold 12 cups of coffee and each cup tastes fresh, it gets annoying when the light shuts off after 4 hours and the rest of the pot is wasted. You have to press the "on" button again, put some more water in it, just to keep it on. (or just make a whole new pot)There is no way around this it seems. 4 hours is the max.
I had an older model that died and so decided to go with the same brand as I really liked the old one. This model is even better. I love the fact that the dispenser is higher so you can fill a tall travel mug. I also like that I can make 12 cups instead of 10. This is worth every penny you pay for it!
Answer: I timed mine this morning so I could give you an accurate answer.  From the time I pressed the start button until the ready beeps sounded it was exactly 11 minutes and 45 seconds.   This is much faster than my old black and decker coffee maker.  With this one you don't have to wait for the ready beep since you can dispense coffee at any time during the brewing process.