Instruction: Answer the given question using the supporting document.

Input:
Question: Does this product come with any client software license or not.. If so how many licenses? On or five?
Document: Speaking of their client software, it doesn't work and cannot connect to the VPN server, should you magically get it functional for more than 15 minutes.4. Upon uninstallation of said client software, it destroys your existing network settings and adapters. If you uninstall anything Netgear, be sure you have the drivers for your existing hardware adapters on hand - you'll need them!Contacted Netgear support and they effectively took over the firewall and a client and after 8 hours or so, finally gave up.
Replaced it with all new firewall and chose a different client - same result.In short, this product is a disaster of a networking kit. I am delighted others got it to work but if you're going to be serious about networking and want it to just work, and fast, buy something else. This product is utter garbage.
I would have given 5 stars for this product but one very important bit of functionality did not work and is not supported by the device - that is, Windows VPN Client. When I need to connect to the VPN at my place of work I have to use Window VPN client - but the Prosafe FVS318G does not supported. Netgear technical support is USELES.
VPN client is very outdated(~2003) and does not work with Windows 7. Called customer service... after several trial got to some one who understood my issue and asked me to buy the latest client for almost the same money I paid for the router itself. They should advertise in the specifications that client is not compatible with Win 7. Then I would have bought other product that works! :(
It is administered via internet explorer or any web browser. I never had to look at the manual, and I was able to setup my 4 computer LAN with port forwarding in about 15 minutes. It has many features that I dont use such as VPN. It has been running for a month without any problems. The previous 318 ran for about 5 years without any problems (except the restriction in speed.) I do recommend this product.
Not quite sure why I am seeing so many bad reviews on this product.Over the past year I have installed and maintain over a dozen SOHO using the FVS318G.The only time any of the units are even cycled down is just for basicmaintenance.As they say bad new travels fast, so just wanted to put in a good word fromsomeone who has been working in the field for the last 25 years.I would recommend this product to meet any SOHO needs.
This device failed to get a wan address after 18 months. After a few reboots it would get an address and then after a few days it failed to distribute dhcp on the lan. After a week or so of this behavior its dead.When it did work I used it and I liked it. The vpn is proprietary and you need to buy a client from netgear. But I did use the site to site vpn tunnel feature with another older netgear router. It worked well.
I had to call Netgear for support to install. I know we have a somewhat more complicated system in our house but this was the first time I needed to get on the phone and it took an hour. Usually some software comes with it or a manual or something. What was shared with the purchase was so minimal that short of plugging it in and everything working I have no idea how a customer could trouble shoot without calling.
Initially I just had all kinds of issues with this. I had to re-boot about every day. Then I updated teh firmware and now works like a champ. Works for months without a single re-boot required. Not too many products out there with these specs.
Have been using Netgear for many years have never had any problems and my latest purchase has so far been top grade. Serves 4 computers,1 server,2 printers and took about 20 min's to set up but if you are a novice you may need some help if you run servers ect.
Answer: The firewall is a complete unit. Software updates are available on the Netgear website at: http://kbserver.netgear.com/products/FVS318G.asp The Netgear Reference Manual and other downloads are available on their website at: http://downloadcenter.netgear.com/  The product package contains a Resource CD containing the ProSafe VPN Client Software with a One User License.