Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
We purchased this in December 2001.  In late December 2002 we watched a movie and the sound cut out to the point that we had to turn up the stereo and T.V. very loud to hear it.  Intermittently the sound would come back to full strength, which nearly blew out our speakers.  Upon calling tech support they said it was broken and to have service performed.  Considering the warranty expired and service will be more than a new player, we will buy a new one.  We are not likely to purchase a Toshiba considering we were only able to watch about 15 DVD's before this one broke.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative