Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
I had very high hopes for the LGP HD but it has yet to meet my expectations. Out of the box it was fairly easy to use especially with the tutorials on the AVerMedia sight. However, getting the audio to record the way I wanted took some trial and error. Also using it on my Asus Republic of Gamers laptop it worked fine for a couple of days and then all of a sudden it won't work and keeps giving me an error code. I went to AVerMedia's support site and am waiting to hear back about my trouble ticket.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral