Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
I am very disappointed in this coffee maker. I have gone through two of these in the last 5 years. My first one lasted just about 3 years and the second for only 1 year and 8 months. There is a common problem with both of them and their failure. Both ceased to function the brewing and hot plate staying cold. I did have positive dealings with Cusinart and they will honor the warranty, but I have a problem with their wanting $10 for shipping the replacement and wanting you to return the defective unit plus the return shipping charges.
After the failure of the second maker, I decided to read reviews and about problems by other owners on additional sites . I found out that virtually all one star ratings, and there were several hundred, had a fire or possible fire related experience. In my case, while I did not have the fire issue, the problem was an indicator that there may well have been. The warming plate showed overheating or discoloration along the inside of the warming plate and the carafe had, what appeared to be baked coffee or burnt along the edge of the bottom.

This is a great drip automatic coffee maker with a good looking appearance, all the features that one may want. I enjoyed this maker, while they worked, but no longer have confidence in the reliability, especially after reading the fire related issues. I was fortunate not to have had a possible fire. I am returning the replacement from Cusinart because I simply don't trust it and instead, look for another brand.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative