Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
I like the coffee maker, but the timer stopped working after a couple years use.  My old Braun lasted a decade.  I e-mailed the company and they don't carry parts, don't fix them, and didn't offer to send a replacement, which I found odd.  By "stopped working", I mean the timer stopped keeping accurate time, so it would brew the coffee in the middle of the night.  Got up to a pot of cold coffee.  Not good.

I expected Cuisinart to offer something...maybe a discount on a new unit...or a free cup of coffee....or maybe a free coffee stir stick...or a sticker....but nada.

Buyer be warned.  If it breaks you're out of luck, and it looks like it won't last like a Krups or Braun.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative