Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
I have had this product for a few days now, and after playing with it in every possible way, I can say a few things.  First, the software is horrible.  It tends to lock up if you are running other applications.  I have tried the application on my normal run of the mill home pc, and my power house pc at work.  Either one, the software [is not good].  When it doesn't lock up, the software is very functional.  Another problem with the product is that it will not record digitally without an optical cable in.  You can run a normal digital cable into the recorder, but it records in analog.  Overall, a great alternative to MP3 players with its size and flexibility with file types.  Awesome memory capacity and power consumption.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral