Instruction: Given a question and the related document, and generate the answer to the question based on the information provided in the document.

Input:
Question: I have a smaller UV light, the only problem is that it is disintegrating my filter! The a/c guy says I need a reflector. Anyone else have this issue?
Document: I did some research on line before I bought this and the research stated that it simple would not work because the air moves too fast pass the light for it to have any effectI was desperate for a solution from smells coming from the basement into the house so I bought it any way don't bother this product very simple does not work as advertised look else where for a solution this is not it a huge waste of money
I've ordered this before and was so pleased with the quick delivery and build quality so I ordered another as a gift. It installs easily although you will need a hole saw.
Mine had a problem and didn't work when I received it from these guys. After haggling with them to try to get a return shipping label and a new item sent out I gave up because they will not budge on their stance that all problems are your problems not theirs.
I dropped a couple of those in the crawl space...I got paranoid when neighbors had mold. Works just fine and easy install. There is this whole discussion around those. They need to have a certain distance to the surface and the surface needs to be exposed for a couple of seconds in order for it to kill mold or bacterias All that these do for fast moving air in ducts is keeping a small section of you duct sanitized.
Considering the price I was quoted to have one of these installed, I saved approx $300+ by doing it myself. It was easy to intall with the right tools.................and seems to be working good.
Easy to install and work great. The air just smells fresher and our allergy symptoms have all but gone. I'm going to buy another to place above the indoor condenser coil as well as the one I placed into the return air duct.
Who knows how long it will work but I know when it's time to replace the bulb I'll unplug it rather than use the switch.I can tell you I will never order another item from them including replacement bulbs. I'll find another source for that.
This is great price for this product compared to what a Heating and Air company will charge. It was very easy to install.
Purchased for use in a beach home a lot of moisture in the basement; where the air handler is located, with in two days of the unit operating the mold and bacteria odor all but disappeared. Also the unit was very easy to install above the a coil
Answer: No, you have to shield all wires and components in and about the area of the UV lite. A reflector can be something as simple as foil wrap. If not, the UV lite can continue to cause problems.