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Question: What are the main complaints?
Document: Great electric kettle for the price. Have no complaints about the product at all. I even bought 2 as gifts, and they were well-received.
Not a bad electric kettle, it does the job and it feels like it has been built from decent quality materials. My main gripe is that it takes ages to boil, I've used other kettles many times before and this one definitely isn't as fast.
I really do like this little hot water machine. So far we have had it about two weeks and I have no complaints. My wife and I both use it at separate times in the morning and I must say it fast, convenient and a perfect smaller size.
I researched many kettles and I'm glad I chose this kettle! It heats water very quickly, very easy to use, NO plastic smell like other kettles people complained about, and was my main concern also very high quality for the $.
Got this as a gift for my girlfriends parents. They drink tea often and needed a new electric kettle as their one before broke down. They use it often and it is still going strong. No real complaints other than the fact they have to add more water than the old one as this new one is a bit smaller. Might have to pick one up for myself.
The tea kettle is great. It's sleek looking and boils water to various temperatures incredibly quickly. The only small issue I've found is with the strainer that's attached to the spout. I guess this is there so you can use the kettle as a tea pot for loose tea. However, it constantly falls off and it is very difficult to put back. Otherwise, absolutely no complaints!
I've owned an electric tea kettle (made by Bodum) for many years, but recently desired to own a kettle with a variable temperature to allow me to brew better green and white teas. While there are some drawbacks to the UtiliTEA kettle, it has more or less fit the bill for what I needed, and at a very affordable price.The main drawback to the UtiliTEA was the decision to outfit the temperature dial with a color coded marking system, rather than degrees.
yep I now have two. sencha green tea nice and perfect. perfecting the method down to the second. I love this stuff so much I used to be so happy if i could get the taste anyw here near as perfect as I now get it EVERY TIME.you don't need a digital readout of your temperature. in between the green and the orange (maximum) for oolong and for coffee. green for green tea. do it. buy it. stop messing around. this is such a great value.
works! love the smallness. i use it to boil water. don't use the control much....but it is fast, lite and easy.
water just right. Also, to have a kettle in which the water only comes in contact with stainless steel is reassuring. And, who can argue with the price? NOW: yes, there could be an upgrade in its future but this would invariably bring the price up, perhaps substantially.
Answer: My main complaint is that the settings knob doesn't tell you what the actual temp is. When steeping tea, different ones have different temp needs so you shouldn't be guessing. I put a small sticker on various spots around the knob with the degrees I will get at that setting.  I had to use a thermometer to do this.  Once I did that, the problem was solved.  Another small issue is that there is no sound when it's heated to temp, just a click when the power lever turns off, but since it heats up so fast, you are usually close by when it happens.  Occasionally, I don't hear it and forget that I was waiting.