Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
The gloves shown in the picture are not the gloves that were shipped to me. The first pair I ordered are the ones shown, and I really liked them so I ordered a second pair, only the second pair were not the same as the first pair that I received. The first pair has an elastic support band at the wrist, the pair that was sent to me did not, although I was given a $5.00 credit because the shipment took so long to get to me, I'm really not happy with the product that I received , if they were out of the pair I ordered they should have let me know , not just send what they had in stock. I really think that's what took place in this matter. I should have sent them back to the seller, but really didn't want to be bothered .  signed: unhappy buyer.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative