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Question: sound not working on tv ears 2.3 when playning dvd. plcture ok.
Document: The 2.3 tv ears are a great product, the only problem I have with the order is, I ordered 3.0 tv ears
Very simple setup if you're marginally technically competent, everything worked as advertised, good sound. The sound and hookup is a 5 star, but the comfort is a 1 or a 2, so there's my 3 star. I have another set of wireless TV headphones, they are over the ear with big cushions that rest on your head, relatively heavy but comfortable....you forget you are wearing them.
We have had 3 of this item. The only reason for the last 2 is that my husband somehow keeps breaking the arm on the headset. I will continue to purchase this item any time should they continue to break. I can now watch and hear my shows without the TV blasting because of my husbands hearing loss. I recommend this to everyone who enjoys watching TV without the neighbors hearing the sound
Turning both on was shortlived because there was some sort of interference. Both headsets worked but neither consistently produced clear sound. So I continued my experiment with one of the base units on, the other completely unplugged. Both headsets work with both base units, which kinda surprised me. What surprised me even more was that the 2.3 headsets outperformed the 3.0 headset on both base units. The differences were:1. The 3.0 headset produced a very slight humm, and2.
I ordered the TV Ears 3.0 they shipped the wrong ones. 2.3. The batteries don't last long and because it is infrared signalingIf I move I loose the signal. Would not recommend them at all.
Did not received the advertised or ordered product. Twice now I received a different set than I ordered. I ordered the TV Ears 3.0 Wireless headset system. What I received is the 2.3 system.
but maybe not! I have had a 2.3 version for several years. So, when I saw the new 3.0 version was out I decided to purchase one. I watched TV with the new Ears for a few days and noticed that there was some 'on the edge' distortion. It wasn't constant, but it was generally noticeable. So, this morning I got both my 2.3 system out and placed it beside the 3.0 system beside my TV.
It seems that they are good for 2 or 21/2 years and the transmission goes bad and you have to replace the set. But they are great and my Wife loves them. This is my second set. I purchased the 2.3 model. I have heard the 3.0 models (The newer updated system) has problems. So I'm sticking with the  2.3 version. And you should purchase them through Amazon as going directly to T.V. Ears the cost doubles. Go Figure.
Worked for about a month, then it just quit working. Lights light up, but no sound. I checked all connections (I am using digital audio cable), tried using other charging connection, nothing worked. Returning this unit tomorrow.
these work well WHEN they are working. I have a severe hearing loss in 1 ear which is why I bought them. After about a year I now have to take it apart to reset the off/on control back onto the teeny brass bar upon which the cheap plastic round control sits with every use! Two dinky screws hold the 2 plastic pieces together.
Answer: Sorry. I don't have a definite answer.  I would make sure it is charged up and ghat the power source is pointed towards the headset.