Instruction: Carefully assess the user's review for any strong expressions of sentiment, either positive or negative. Based on your analysis, select the most fitting sentiment option from the provided list as output.

Input:
This item arrived with scratches and rub marks that do not come off.  I expected plastic and that's what it is. Not happy about the condition, but my grandson probably will not notice the disappointing condition. It is part of a Patriots theme Christmas gift for his new bedroom in a newly purchased house.  I would not purchase this item again.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral