Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
Horrible stopped working in 3 months and zero help to get a refund and send back. If they don't refund my money and take this back I will be ticked off. It doesnt work won't run water through coffee and NO its not the filter but good try. If i have to replace filters after 2 months I don't want it. Charcoal filter!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative