Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
Ordered this for a gift for my niece, and it arrived broken in half and my sister said it was made out of cheap partical board. So, it goes without saying...

addendum: I called customer service to complain, and say that my sister did not want to return the item as it was too much trouble. The only thing they offered was to refund me $15 which is half the original price. Not sure I feel this was the best they could have done...

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative