Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
This antenna works OK, but only if you need short range communications.

My main complaint is with the company that resells this product. Because they have no idea what radio antennas are, I was shipped the incorrect antenna. After a few emails explaining my problem, I was assured I would be refunded my shipping costs of the wrong product back to the company. I was never credited with that cost.

I would suggest you find another company that is more ethical in their business practices.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral