Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: URGENT would like to keep this item, but can't make it work.  No directions included.  Is there anyone who has instructions on how to use.
Document: I got mine and it had three files I cannot get rid of and instructions are not sufficient to learn how to work with it or export, save,  or clear files.It would be helpful to have full instructions on the product use.
Horrible product. Product arrived all scratched and clearly not new. Item does not work. Instructions are not at all clear. DON'T BUY.
This item did work for the purpose that we ordered it for so we are happy with it and will use it again.
I purchased this for a deputy who had his previous recorder broken. I like to test things before I sell them to my local LE and I had a hard time using it when it did work. My computer would only recognize it sometimes. This was not acceptable so I sent it back.
I was very disappointed with the recorder because I paid for a new REC 8gb Dictophone USB Pen Drive Memory Stick Digital Audio Voice Recorder and I received one that was scratched up and clearly used. There were no instructions like how to use the device, how to know when the battery is full or not. I just received the device in a plastic casing stapled together and a headphone in a small ziplock bag. I opened the drive with my computer and there was Chinese music recorded on it.
I have used it several times and have made a c.d . from it but it will not play in my player. No instructions on how to delete what is on the recorder..  No mame for it so you can't research it online.
worked pretty badly for 5 times then quit can't even charge it Instructions are terrible written in godawful english and type so small you need a magnifying glass to even see it,
So loud and easy to play back I can't wait to use it all the time, the whole house is afraid of me lol, all but if it played on speaker and headphone but it needs to be plugged in to something to listen.. i love it
Still trying to use it, the print is too small and light, so I haven't been able to read the instructions.
I bought a NEW unit. Or at least that was what was advertised. It came in a package that had been clearly opened, and the unit was visibly scratched on both front and back sides.If it hadn't been so offensively falsely advertised as NEW, I would have probably given it higher stars. But it does literally have like four buttons on one side and two or three on the other side. Gah. I will stick with the 8 GB USB recorder here:B006R3231I
Answer: Hello.  This dictaphone is great.  I use it to record my class lectures to replay at home for some points I may have missed.  The way it is used is: turn switch to on.  Once on and you are ready to record, you move the REC-KEEP switch to REC which will cause the dictaphone to begin recording.  Once you are done recording, you move the REC-KEEP switch to KEEP and can turn off your recorder.  Once you are ready to listen to the recording, turn the dictaphone on and press PLAY/PAUSE.  If you would like to transfer your recording to your computer, uncover the USB connection in order to plug it into your computer USB port.  You can either save the recording onto your computer or leave it on the dictaphone.  When you are ready to record again, follow the same procedure.  There is no need to worry about losing your previous recording.  The dictaphone will make a new recording file without affecting your previous recording.  There is much space to record as much as needed without having to empty your dictaphone after every recording.  It is great. I am very pleased with my purchase.  I hope this was helpful.  Best of luck.