Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
The wire molds were too thin to hold 3-4 cables inside wall. I purchased this to conceal wires from my TV mount but could not use them anywhere. Now I want to return them however these have a different holiday return policy versus the regular 90 day return policy even I'm prime customer with Amazon for so many years. Very disappointed in customer satisfaction.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative