Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
so basically i bought a pair of these sorry excuses for headphones about 5 months ago.  not only did the lower part of the headphone jack break off, it broke off IN MY IPOD, essentially ruining it, unless i want to pay some insane fee to send it off and be fixed (which i dont).  when i tried to contact sony, as soon as they realized i was inquiring about some cheap pair of headphones instead of a ps3 or one of their hdtvs, they basically disregarded my complaint, told me there was nothing they could do for me and pretty much implied that it was my own fault for not being more careful with them.  while the headphones were operational, the sound quality was decent (certainly respectable for lower end headphones) but the entire unit was EXTREMELY uncomfortable not just on top of my head but over my ears as well (some of these reviewers calling the headphones' design ideal must never have tried any other pairs).  the cord is also inexplicably long, which sounds like nitpicking, but it really got on my nerves having to constantly untangle and untie all these knots, or having to shove 5 feet of wire in my pocket so it didn't drag on the ground.  although i personally never had any problems with the actual headset breaking, its painfully evident that the swivels are very cheaply made, and i certainly wouldnt reccomend shoving these in a backpack or messenger bag, as i could easily see one of these cheap plastic beams breaking after a day in a confined space with other insecure hard objects (although at least then only the headphones would be broken and not your ipod as well). AVOID THESE PIECES OF GARBAGE LIKE A PLAGUE!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative