Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
The card shuffler works as expected but it did not come with a tray to put in the slot to easily remove the cards after shuffled. We bought this shuffler to replace one we had but broke after we dropped it. Our original shuffler had a card tray and we expected the one we bought to have one too. I do not know if the tray was accidentally ommitted or was never intended to be part of the shuffler. If it was never to be then I am disappointed because the picture looks like there is a tray and not having one is very inconvenient and cheap. If I knew there would be no tray I would not have bought this shuffler.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral