Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
Horrible to clean.

When putting food in, blade must be inserted first or else you can't get the blade in. But be careful not to put any food over where the blade fits into the top of the machine or else you can't close the machine.

Ultimately the bottom of the plastic cup broke and chopper is now dead.

Cuisinart says they'll replace if I can provide a receipt for proof of purchase - yeah right.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative