Instruction: Given a question and the related document, predict if the question is answerable based on the information provided in the document. Output only yes or no.

Input:
Question: Anyone figure out how to open the remote control?Half the buttons don't work so I want to open it up to fix buttons.Removed 4 screws already.
Document: This bidet worked for about a month and a half and then the remote stopped working. I contacted AMDM for a new remote, but then that remote didn't work. I'm thinking the problem is with the unit itself. I contacted them again and they said they would send a new unit. Two weeks later I haven't heard from AMDM, so I'm just going to return this thing to Costco.
The AMDM Intelliseat would work very well except for the remote. After about 1 year of usage, the remote started being difficult and 6 months later, one of the buttons(the one I use most, of course), stopped working completely.There are MANY reviews on this site and other sites as well where people all had problems with this remote.If AMDM were ethical, they would replace this remote free of charge  as it is obviously a bad design.
We  have ben using these seats for more than 10 years and this was purchased as a replacement for one that is just plain worn out. It is great and I cat imagine why it is not a normal install in any new home. I gave it a 4 star only because I don't see the point in a remote control. It seems to be just another ting to get lost or fail.
Finally, after days of back and forth, and my frustrated email to them that their product should NOT fail after just 3-4 months, they agreed to send a replacement gas damper (a small part that probably cost them a few cents more to mail than to manufacture). However, they sent me a remote control. Which was NOT the problem (remote control was never mentioned in the discussion with AMDM). They then sent out the damper. Fine.
I echo the praise for the many features the IntelliSeat has. All of them worked well ... for a few months. Now the nozzle refuses to extend. I have no idea whether it's a problem with the motor, with hard water deposits, or with a bearing or other small part inside. But it doesn't work and we see no option but to discard it and hope the old seat is out in the garage somewhere. I can tell you that it's not a problem with the remote control.
Installation only took about 30 mins for the 1st one but took only 15 mins for each after that. Really easy. Didn't even need to read the instructions in order to figure out how to install it. The remote control is also clearly marked and simple to use; very intuitive.When you use the seat for the 1st time, water may not come out of the nozzle because the internal water tank needs to fill up 1st.
A better laid out remote control would have helped. Also the remote is supposed to be pointed "to the right of the toilet seat." If you let it reflect off a wall, it may or may not work. If you aim it backwards, it will work but the function labels will be upside down. Why they put the IR part on the top instead of the bottom is beyond me.
I never dreamed I would be reviewing my first item online and it is a TOILET SEAT. I love the Intelliseat! Everything works as advertised and it was easy to install. I have used a Toto brand that cost 4 times as much and works no better. Great item, but it will spoil you so you never want to use a regular seat again.
For example, the manual shows which direction to turn a valve when you want to loosen a valve.3. Since I have zero experience in do-it-yourself, I went to youtube, searched "how to install a toilet seat". Through the installation video, you'll know how to remove an old toilet seat.4. When install T-valve, make sure to insert "packing" first. "Packing" is a small black rubber ring.5.
The nozzles don't squirt where I need them to. No matter what setting I use, no matter how I sit, they only squirt my lower back or the base of my spine. I've tried EVERYTHING, every position, and it just doesn't work. I've phoned the manufacturer's Customer Support number repeatedly for a month to ask if the nozzels can be modified to squirt lower and further forward and I can't talk to anyone.
Answer: yes