Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: I had the Jaybird for a few months now, but it wont hold a charge anymore. One day it just stopped. Is there any solutions?
Document: Letter to Jay Armstrong, President of JaybirdDear Mr. Armstrong. I am writing to you today to tell you how terribly disappointed I am. I purchased a set of Jaybird Freedom headphones in June at Bestbuy. For four months really enjoyed them. I spend many hours a day on my cell phone and they made it more comfortable for me.Unfortunately, in October, the stopped working and would not charge. Ok, I understand in electronics these things happen.
I purchased a set of these in Oct last year. They worked fine for about 4 months until the on/off button stopped working. Returned them and received a replacement -- these lasted about 2 months before the Volume+ button stopped working. Returned them and received a replacement -- this set lasted about an hour before flaking out altogether. Returned them and received a replacement -- this set worked well for about 7 months until they would no longer recharge one day.
...after only 4 months of use, 5 times a week, the headset will only hold a charge for 24-48 hours. I now have to bring it in the house every day after a workout to charge. I thought I would at least receive about 1 year of use before I would have to begin the normal cycle of all blue tooth technology products, of charging every day. It used to stay charged for entire 7 days, with a daily use of approximately 45 minutes.
This is a warning to all who are looking into buying from Jaybird Company. Please be Warned! Jaybird does not stand by their defective products! I have been on hold by Jaybird customer service Chat. They greated me and as soon as I asked for help on filling a warranty claim for the JF3 Freemdom that I purchased 7 months ago and died, they stopped communicating with me. I  have repeatedly typed &#34;hello&#34; on the chat and no response. Silence!
I bought these in July of 2012, and 10 months later, the earbuds stopped taking a charge ! I contacted Jaybird who said they can't replace or refund anything because Dependance Resource is not an authorized reseller of their items! Don't do it! This problem with the earbuds not charging is apparently common with this item.
The headphones worked for quite a good amount of time (5-6 months) but soon after that point, the battery stopped accepting a charge. By the time I got through to jaybird customer service, they told me I had to go through the seller. Jaybird was very helpful but could not do anything on their end. The seller though, was much less helpful. can not find who it was at the moment but just be sure to look at the sellers ratings before you buy.
I should have read all of the reviews, I would have saved myself time, energy and about $82. My wireless headphones, which I loved until a few weeks ago, stopped charging. I literally cannot use these anymore because I cannot charge them! It looks like this is a common problem, based on the reviews here on Amazon. Amazon, you should stop selling these headphones since many people have the same problem. When I plug them into the charger to be charged, nothing happens.
They have worked from day one and always hold a charge. Pairs to my phone within seconds and works great. Just have to make sure the Bluetooth device is on your right arm because the antenna is on the right. Sound quality is pretty good as well.
This headset does not hold a charge after only 7 months of use. I am training for a marathon and was hoping to use it on my long training runs. After charging overnight several times the headset turns off after 5 minutes. It was purchased 9 months ago for over $100. Return time has expired. What a waste of money. I googled this problem and apparently I'm not the only one. There is clearly a flaw.
I was looking for some blue tooth headphones and these kept coming up an so I gave them a try. Not one to spend much time researching just relying on others reviews these were getting great marks for my purpose.PositivesGreat SoundFeel great in earNegativesWon't hold a charge for longHard to chargePoor design with rubber plug connectorDoes not use a universal connectorWon't hold a charge after two months.Epic Fail.
Answer: We called the company when this happened and they had us return them and they sent us a brand new pair.