Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
The IBM ThinkPad 600 is the wife's machine (330MHz, 128meg RAM).  It must go on a network if we are to go broadband.

Purchased this because it was advertised to work with "WIN98" and supposed to work on a 220MHz CPU with 64meg of RAM.

First problem.  It is WIN98SE that it is supposed to work on.  It doesn't work on pre-SE.  With pre-se the device showed a yellow ! that can't be fixed.

So upgraded machine to WIN98SE.  Driver loaded and everything looked fine.

The monitoring program said adapter was active.  Great.

Well not so great.  WIN98SE won't start up with the adapter attached without generating a "WINDOWS PROTECTION ERROR: you need to restart your machine."  It also scrambled the LCD display so that the computer didn't know what kind of display device we had when starting up in the SAFE mode.

If the device was left unplugged the machine starts up normally.  One can then plug in the adapter and it works.  That is useless!

Several phone calls to LinkSys were made.  First suggestion: Plug the device in after startup. The got the message that that was not a solution.  Second suggestion try on another machine.

I have another WIN98SE machine with .5GB memory and 2GHz Celeron.  The adapter worked normally on it.  No problems

So the problem is either one peculiar to the IBM ThinkPad 600 or it is under RAMed and/or under CPU'd for the task. Who really knows what goes on at boot up.

The last suggestion from LinkSys was to go to their website and download about 500Meg of an older driver/program and try that.  Guys, we have dialup.  No way!  They did confirm I was using the latest and recommended driver for V4 hardware.

This plus an announcement on the phone line about updating the router driver for the router I just ordered from LinkSys has soured me.

Want all computers here to use same adapters.  So this one is out of the running.  LinkSys did make a good faith effort to solve this one.  They were easy to reach and took a lot of time to try and solve this.  Unfortunately, only the god's know what is happening....

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative