Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: I, too, received the pot with a broken infuser. And then the pot itself cracked after just a few uses. What should I do?
Document: I chose this teapot because I liked the way it looks, and because the size was just right. Since I received it, I find that I actually make and serve tea more often. Particularly, I make put on a pot after dinner when I have friends over. The size is just right, and the infuser helps keep the leaves from ending up in the bottom of the cups. This was a good value for the price I paid. I would recommend this to friends.
First, the "46oz" teapot that was shipped to me was closer to 12-14 ounce capacity. It fit nicely in the palm of my hand. I have a Chatsford 36oz pot that dwarfed whatever was sent to me.Second, the infuser was broken in several places plus a large hole at the bottom. I could hear the shards knocking about as soon as I picked up the shipping carton.
October, 2011  The Harold Imports large teapot arrived on time;  it is a beautiful blue electric color. I could not understand, however, how it was package. It has a porcelain infuser which was stuck inside the pot without any protection. Naturally it was broken;  the teapot was in excellent condition just the infuser was broken. It was too much trouble for me to write back just for the infuser, but I hope that this review will help the next time the teapot is shipped.
I would not recommend this product. The teapot itself is very nice but it was packaged horribly. I bought this as a gift and the infuser came broken. The inner box was destroyed and the outer box was fine, meaning this was shipped broken. I worked with amazon to return the broken item and get another shipped. When the second pot came in the same thing was broken. I decided to keep the it as I not want to go through the hassle of returning it a second time.
Amazing color, great size, I absolutely love this tea pot. But, like so many others, I lifted the lid upon arrival and found the infuser broken inside the teapot. I was hoping to be one of those people to get a teapot with an intact infuser. I kept the tea pot anyway because I love it. And for 20 bucks, you really do get a bargain, even with a broken ceramic infuser. It's a sturdy teapot. The color matches very closely to my cobalt blue glass dishes.
Being an avid tea drinker I often drink at least 10 cups of tea a day. This tea pot is big enough to last me several cups full, and keeps the tea hot enough that I don't have to reheat it. The pot is wonderful, made of well fired ceramic with an equally well fired ceramic infuser.I was doubtful that my teapot would arrive in perfect condition, but it did. I can only presume that they fixed their shipping problem where the infuser cracked on several orders.
Teapot arrived broken into small shards of ceramic. What are they thinking??!!! Dangerous and poorly packaged. I couldn't even tell what pot looked like because it was all broken. Buyer beware.
Love the pot and love the color. Not well padded for mailing though. The inside tea holder was broken from ratteling during travel. Needs to be addressed. I chose to keep instead of sending back due to the hassle of returning and I can use tea bags.
It is nice and big, so I can get many cups of tea before making more. The cobalt blue is perfect. It goes nicely with my Blue Willow China. It arrived promptly and in great shape. Much care was taken in making sure I received a whole, unbroken teapot with infuser. The infuser was bubble wrapped and inside the teapot, while the teapot box itself was wrapped entirely in bubble wrap. Then the whole thing was put into a shipping box with airbags surrounding it.
The teapot I received was chipped. Also, it wasn't really a cobalt blue, more of a purply blue. It didn't match the picture in color OR style. I returned it.
Answer: Return it.  I got mine in unbroken condition, and I've used it for over a year now and have had no problems whatsoever.  I've read the reviews from others saying their pot arrived broken.  I guess I lucked out with a gentle deliver person.  I think the tea pot is great.