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Question: Is it support Windows 7? the title speak for itself, so can someone please help answer that. I 'preciate it
Document: I purchased thisSeagate ST905003FAA2E1-RK FreeAgent Go 500 GB USB 2.0 Portable External Hard Drive (Black)to use on my mac book pro and it does not seem to work. It appears that this is intended to work on Windows PC only but I can't find any information nor help from Seagate. I don't know if I will ever buy another Seagate product becuse their customer support seems to be non-existent. The product description should state Windows PC only if above is true.
It was very easy to set up this drive and start using it. Unfortunately, soon after I started using the drive, my system crashed (Windows 7 Home Premium Edition). Once I disconnected the drive, the system booted back up, but if I re-connected it, within a few minutes my system crashed again. I returned the drive to Amazon..thank goodness for Amazon's excellent customer support and ease of returning items with which you are not satisfied.
I purchased a unit and it died on me after only two uses. (personal Home computer use only) I called the company and was told to send it back for replacement. They gave another telephone number to call for shippng info. etc. and after weeks of trying to speak with someone again I just sent it back with the bubble wrap and all. IMPOSSIBLE to speak with anyone there. I just sent it back and can only hope I see the unit or a replacement ever again.
I got a message saying that Seagate's system was having technical problems and to please call or email support.Frustration at every turn. Will return this piece of junk to Best Buy tomorrow and try a different brand. I don't know which was more frustrating. The drive itself or their malfunctioning support website.
It was for my work and it required an admin access to mount it to the notebook. This is not a negative but just the way my company works. Afterwards, it worked fine. As of today, it stopped showing up on my work notebook. I tried to connect it to my home desktop which I have full admin access to and no luck. It does not mount. Tech support at work tried to help but no luck.
I did it and am now very happy with my choice. I like the compact size and the red color. BTW - one of the things you will need to know about your drive to get support is the model # and it's is not on the equipment - you have to look it up on line or get the SR to help you.The major dissatisfaction was with Amazon's delivery. The product was advertised as available for shipping on August 25 (5 days after I ordered it).
I have a same brand 320GB and have the best experience with it. This one has problems. Hate wasting time on new equipment sending back. I went thru the convoluted many steps on seagate website troubleshooter with examples like -, check that it's plugged in kind of bs. just couldn't get it to work. will see if i can get i.t. help desk support with it to try again before sending back.
My Free Agent Go 500GB died after just a couple weeks of use. Worked fine for awhile and then no matter what PC I plugged it into, no lights, no drive detected...nothing. Tried a different USB cable and that didn't help. Went to Seagate's support website and that did not work either. Tried to post to the community forum for help but could not register. No matter what email address I used Seagate said "this email is already in use".
This is a beautiful device--- slender, light, and illuminated!--- and I am especially pleased that I was able to reformat it to work with my MacBook running 10.5.7. Seagate support walked me through the reformatting when I hit a snag (hint: must select the Apple Partition Map). I just wanted to let other price-sensitive Mac users know that this is workable and a less expensive alternative to the pre-formatted Mac version. So far, so good.
Slick product in many ways, but disappointed that it does NOT backup the operating system or any file that has multiple attributes. It also doesn't backup any files in the root directory C:, just folders. I wish these manufacturers would put software on them that would do a "mirror" backup so to speak. It's available. Many computer manufacturers don't send CD's with the purchase of a new system any longer, much less a set that just has Windows on it.
Answer: Hi,I asked Amazon customer service and this is the reply I got.Hello from Amazon.com.As informed by an appropriate department, this item "Seagate FreeAgent Go USB 2.0 Portable External Hard Drive" is compatible with Windows 7.I hope this information is helpful and thanks for shopping at Amazon.com.UPDATE: I purchased it and yes, it does support Win 7.