Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
Brews a good cuppa, but not a quality product.  Woke up, flipped switch, light came on, but nothing got hot.  I expected better.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative