Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
I bought this pepper mill because my parents have had the similar one for 20 years. Unfortunately, mine lasted 2 years before a piece fell out of the bottom plastic ring that holds in the pepper. At the time the pepper mill broke I was using it to put pepper on my scrambled eggs. This would likely be covered by the lifetime warranty except even to submit the product I need to pay shipping of the pepper mill there in addition to $12 for return shipping and handling. And for the cost there is no guarantee that they'll repair it/agree that it should be covered by the warranty. What kind of warranty is that for a product that only costs around $21.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative