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Question: The model number on this item says it's 20-Europe. Do I have to download European Maps, and if so does it cost anything?
Document: Had very difficult time linking to computer, even with help from neighbor who is a computer guru. Time will tell next time I go to update maps which is included. I got it because my other Tom Tom has broken screen.so am used to using Tom Tom. Free map update was also a factor. Have not put it in car yet but expect it to perform as prior one or better. Has different interface for power than prior ones.
I was replacing a 3 year old TomTom XXL as buying this unit on sale was about the same as getting new maps. This unit has lifetime maps. What I say here may be of most help to those who are also replacing an older unit.Pro's:* Suction cup mount is now integral with unit and folds flush for easy storage. The cup works easily and holds well* The screen, though smaller than my old unit, is higher resolution and easier to read* Satellite pick-up is faster.
It does show where places to eat and gas stations. Its a nice product and works very well especially in heavy traffic, hearing the voice is very helpful in assisting me to get over before I get too close to my turn and cannot. Anything that is man made has flaws so with that said, So far this is a pretty good product in which the good outweighs the bad.
I love this thing!! My husband says I can get lost in a phone booth! WELL NO MORE!! I made it over an hour away today in a new city and had no trouble at all! It is EASY to use and small enough that it does not get in the way!! I just have to remember to lock my car so no one steals it! Best early mother's day gift ever! !
They are USA based and provided several very useful services. They first registered my TomTom, then actived my Lifetime Map Updates by entering my included Promotional Code, and finally helped me to download the MyDrive Connect software. Then they patiently walked me through using the software for the first time. I was very pleased with the quality of technical support.The only negative about purchasing the TomTom VIA 1400M is that they don't include a protective case for the unit.
I purchased the Tomtom Via 1400 while in language school in France. It served us well in a car trip through northern Italy. On returning to the USA I purchased a North American map set on the Tomtom website to use for the 10-weeks we would be here before heading to our mission in Burkina Faso west Africa. All of their tech support could not free up space by removing the Europe map in order to load the NA map.
If you go more than 5 mph above the speed limit this section of the screen turns red, more than that over then bells sound. I found this to be amazingly accurate with regard to posted speed limits.
Tomtom support tried hard to resolve the issue, but failed. When it worked, the unit was a pleasure to use, but now it is of no use at all. I cannot spend any more of our precious time in the US on trying to resolve an issue that confounds the manufacturer. I hope that Tomtom is able to continue what they obviously do right and learn to correct that which still eludes them in such a case.
This is a pretty neat Tom Tom. After all, I am just an old cuntry boy, AKA &#34;Old Fart&#34;, and do not look for many bells and whistles in a product. Just for it to get me from point A to point B, beyond and back home. This Tom Tom will take you way out in the country and other places before going to the location you want it to go but it will get you there.
I had previously owned the 3.5 inch screen TomTom One 130. It worked great but the downside was that you had to purchare USA map updates for $79.95 a year which includes four quarterly updates. That becomes very expensive over time. Then I found the TomTom VIA 1400M with a larger 4.3 inch screen and FREE LIFETIME MAPS  for just $54.95. That was quite a bargan that I just couldn't pass up.
Answer: No, it has US maps only. If you want Europe maps you will need to buy them separately.It looks like that in US this model is named "VIA 1400M" and Europe it has name "Start 20"