Instruction: Analyze the user's review text and determine the overall sentiment expressed, then choose the corresponding sentiment option from the provided list (A: very positive, B: positive, C: neutral, D: negative, E: very negative) based on the identified sentiment.

Input:
The product does work as advertised, however; I had a difficult time installing the drivers during the setup process.  I'm running Windows ME, and noticed that the manufacture placed the drivers in the windows "inf" directory, not the system directory which is generally the default.  So, after manually pointing to the proper directory the product installed without fault.
The product was recognized as a "General Purpose USB Hub" and created two new drive letters.  This allows tremendous versatility.  You can open and edit pictures directly on the "smart media" memory card or simply copy them to your local hard drive.
Overall, I would recommend this product to friends, but gave it a 3 because the manufacture needs better support (i.e. FAQ pages) and automated installation.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral