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Question: Does the computer come preloaded with; OS, dvd making app, etc?
Document: Primarily a Mac household now, but have had many instances where a Windows machine would have made things easier. Liked the specs and honestly the look of this all in one machine, (The monitor is spectacular) and the touch screen with windows 8 is a bonus. Windows 8 Apps have much of the similar as other platforms, I just think they need another 6 months to a year to be as mature content wise as Apple's App store, etc.
First a disclaimer,I bought this item at Staples,spur of the moment purchase!I usually do a lot of research online before making such a buy,my wife alsoegged me on.Very pleased with hardware not so much the OS,tried to dual bootwith Linux Mint 14 (due to EFI bios) no success!
Easy to use, the touch screen process made windows 8 come alive. It feels like a computer and a tablet all in one. The Intel i5 makes it fly. I am very please with The Samsung touchscreen.
This Samsung All-in-One computer is amazing. First of all, having it as a 23&#34; touchscreen is so fun and interactive. The quality of the screen and the images are incredible. Having just three pieces makes it a breeze to set up and use, as it is all wireless. It does come with Windows 8 which I did not find to be a huge obstacle that most reviewers commented on negatively.
The computer is securely attached to its supporting stand. The probability of its tipping forward or backward is very small. The placement of the I/O ports needs more thought on the part of Samsung. Some of them are along the bottom edge of the computer making access difficult. The sound quality is quite good for the speaker size.
Graphics processing is good. Can play games without issues.3. Display is bright and clean - could be higher res (Dell, Apple Thunderbolt) but I can't tell the difference. You will want to turn down the default brightness though.4. Nice looking computer.5. Good connectivity - connecting to the wifi network, bluetooth devices, etc. was fast and painless.6.
Wireless keyboard and mouse are terrible - Samsung packaged what looks like a $5 pair of accessories with their high end Win 8 computer. Figure on spending some more on a decent Logitech keyboard, mouse.2. This was in the specs, so its as much my fault for buying the computer anyway - the hard drive is 5400rpm. This should have come with a 7200rpm HDD at the very least, if not an HDD/SSD combo.3.
Finally, I was able to locate Samsung's customer service app and got a technician online. He took control of the computer and got the webcam running. It's a very low res camera for such a high end computer btw.I bought this computer to use while my Lenovo IdeaCentre B540 23-Inch All-in-One is being repaired (physical damage). Comparing the two computers, Lenovo has 24/7 support while Samsung has weekday support only, 9 - midnight Monday - Friday.
My 17-year old loves this machine and has used it daily for 10 months. My teen uses it to play video games, skype, word  process, lots of internet surfing, etc. He has done some research and figured out how to increase the memory although he isn't even close to needing to do so.
I called samsung support and the had me do all kinds of system restores and patch updates etc. when everything failed, the sent me a free shipping label and said since the unit is within the warranty they will fix it for no cost. I was tempted by the offer and sent it to them instead of returning the product. Big MISTAKE!
Answer: Win 8 is preloaded.  Then you have the app store where you can choose your own apps.  Most of the standard ones are free.  It does not have Office Suite on it or for free. Some dvd apps are free and some you pay.  It is pretty much like aquiring phone apps.  There were about 15-20 apps on it already, like a music jam session, cool paint program that includes textures, puzzles, etc.  Going to the app store is super simple, and the apps load incredibly fast.  This way of getting programs on the machine was so much nicer in that you get what you,want, and not someone else's choices clogging up the works.  I have added maybe 30 more apps without paying a cent except for Office Suite, which costs.  Gradually, by approaching.g it as my Droid phone, I am beginning to love the Win 8.  However, there are productivity moments when I will switch it to standard desktop until I get the whole thing down.  Amazon doesn't load anything or switch your stuff.  They just send it in the box.