Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: Just received a new one. Took it out of the package, plugged the charger cord in, and the controller didn't turn on. What do I do?
Document: Upon opening the package I noticed that it felt different from my other controller. The plastic wasn't the same and it seemed to be lighter in weight. I decided to go ahead and charge it anyhow and charged the controller for a day. I pressed the PS button after charging and the lights blinked 3 times and went out completely. I plugged it back into the charger and again pressed the PS button and had the same result as without the charger. It would never turn on.
My ps3 controller was starting to malfunction,  so I decided it was time for a new one. I checked Wal-Mart and they were around 50 bucks! Same with game stores. So I checked amazon and once I saw they were sold here for much cheaper I decided to buy one. It came earlier than expected. It's not a knock off if any of you are wondering. But beware, there is no charger cord. That wasn't a problem for me because I already have one.
I received my controller with no way to charge it. I had to go to another store to buy a charging cord. paying this amount of money you would think they would include a charging cord. You get a charger with a phone why not a gaming device. I was very disappointed.
I received this controller on time and the package was. undamaged. My son won't use any of the other controllers he owns. If your looking for a new PS3 controller this one will be perfect.
I bought this controller, and it worked perfectly...for about a week. Then it just wouldn't turn on, wouldn't respond to being plugged in, it was done. I had to go to Gamestop and buy a used one for $50. DO NOT BUY THIS.
This is a nice looking controller and works well, other than it will not charge in a dual charger. All of our other controllers charge just fine in the dual charger, but this one is finicky. It WILL charge when plugged into the PS3 and since it is supposed to be an authentic Sony controller, I have no idea why it charges differently than the others. However, as long as it can be charged somehow, no real complaints.
The controller is great, but buying a new in the package controller I would expect the cord. No cord came with it so that's the only thing the disappointed me with the purchase.
When I bought this controller, it was the first time I'd ever purchased a new controller for a console other than the ones that they come with out of the box. The last controller I purchased was for a Nintendo 64. When I received this, I plugged it in a gave it a full charge...that was 3 weeks ago, I haven't had to charge it since.
This was the first of two controllers I purchased from amazon that did not work! The first one would not take a charge,I must have ended up trying to charge this controller for nine hours and still nothing!!! To unbelievably purchase a second one to find that it took a charge just great but would not turn on my PS3!!! Can you believe this crap! I'm giving it a one star only because amazon did give me a little promotion for my patience!!!
When I received the controller, I observed it didn't have a charge on the battery. I attempt to plug it into my charger into my PS3. Didn't charge nor did the controller power on. Curious I tried to plug it into my PS3 Controller Charging station. It didn't fit. The controller was too big. That peaked my interest. Started looking around the controller, pressing the buttons, and making more observations. I picked up a new PS3 controller from Best Buy to compare.
Answer: I´ll put it back and I´ll sent to amazon. I know that Amazon will give me another one that works correctly.