Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
I bought an assortment of balls to take on our third mission trip to Haiti. All balls were deflated for travel to Haiti. When we arrived all the balls were inflated again to play with the kids. When we inflated the first Franklin Sports Competition 100 Soccer Ball, it had a hole in it. The second ball inflated and was played with, but ended up deflating after about an hour. I thought about bringing the balls back to the U.S. and have them replaced and send them back, however the Haitians said it would be more money to get them out of their post office than what the balls are worth. I cannot express how disappointed I was sitting in Haiti wanting to give some fun recreational equipment to the church and school we were working. If I could rate this negative stars I would.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative