Instruction: Carefully assess the user's review for any strong expressions of sentiment, either positive or negative. Based on your analysis, select the most fitting sentiment option from the provided list as output.

Input:
The product does what it claims but it came dented and slightly cracked. I was disappointed that it didn't look close to new even though we bought a new product. Maybe it got damaged in shipping but I don't know.  Since it was still usable and we wanted to use it the day we got it, I didn't bother returning it.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral