Instruction: Given a question and its related document, determine if the question is answerable by analyzing the information in the document. Output yes if the document addresses the question, or no otherwise.

Input:
Question: Are extra/replacement batteries available? What do they cost? How much does the batt weigh? thx
Document: And it won't send without it. If it weren't for the fact I paid $1400.00 for the bike, I would give up on the registration process. NOT USER FRIENDLY.However, I want a replacement pedal for my very expensive bike, so I am going to have to keep after them until I get my money's worth.
The left pedal on my bike arrived leaking ball bearings from the inner race. In looking at the pedals, I may decide to upgrade - the manufacturer didn't put a lot of money into this part. A replacement of the same thing would probably be equally disappointing.The on-line registration process with Prodeco is a nightmare. Besides the usual name and address stuff, they want four separate serial numbers off the frame, battery, motor and outer box PLUS they want an uploaded copy of the Amazon receipt.
All in all the bike is well worth the money, it's a big gas saver...I refer to it as my Harley. White glove shipping was included free. It gets a ton of attention, one person said I bet that thing cost more than a Harley....you won't find a better ebike for the money. One tip, buy amazon gift cards at places that provide fuel points....this saved me another $150.
The price is steep, but if you are an old man like I am, you appreciate the boost and assist the motor gives you when you need it most. It is nice to have the entire electric bike correctly engineered so you don't have to experiment with separate components.I recommend this bike heartily.Original comment: (one star)Phantom V3 arrived in the usual prompt Amazon manner. Box was OK from the outside. Assembly was not difficult.
The bike is absolutely beautiful. The matte black finish and styling are incredible. The bike is very well built and all the components are top notch....great brakes, seat, derailure, shocks, rims and tires. There are probably well over $500 in these components alone. The frame is sturdy and foldable which is great for transport. The battery life is probably 20 miles at full throttle over some hills, pedaling helps this greatly and is very easy when the motor is engaged.
Speed drops to the teens when going up a hill. Bike is quiet and plenty powerful. I ride it daily and have logged 150 miles in under a month.
I ride this bike to and from work 20 miles total everyday. I have had it for almost a year and have very little to complain about. The customer service has been great when I need them. I would recommend for anyone that commutes in the city or on paved roads. Not the bike for an off-road enthusiast.
I love the fact that at anytime you're tired from pedaling, you can get just a little help, or get full power help.The only thing I don't like about it is, when going up steep hills_even short ones_ you will still have to pedal hard, although putting it in a lower gear helps greatly. Of course me being 6'2" and weighing 240 pounds, puts a lot of strain on the battery when going up steep hills.
I don't know about you, but when I call customer service, it's a screaming emergency, and I do not want to hear that they might call me back in 2 days.From the conversations I have had with their employees, Prodeco sounds like a small start up company completely overwhelmed with the popularity of their product and they can't quite figure out the after market part of the business. They have a substantial road ahead of them to become a successful full service company.
I also shut off the power button when I'm not using the battery.I forgot to mention that I agree with a fellow reviewer that getting the key out of the lock position, can be difficult at times, but I seem to have the hang of it now.
Answer: no