Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
the plastic case that it's stored in was badly cracked when my wife opened the box.  The box didn't seem damaged, so I'm left wondering why the seller possibly sent us a cracked case.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral