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Question: Hello, I bought this laptop  on May 2nd here. Now I want to update it to win 8.1, but it doesn't allow me. Can you help me to solve this problem? Tnx
Document: The power pack looks like a black version of an Apple powerpack, and due to my winding the cord around it, the 110V cord cracked its outer insulation. This should be a flat cord, not round, to allow the tight radius bend that occurs when wrapping the cord around the supply. Finally upgraded to 8.1, and set all the defaults to operate like Win 7. Seems to be fine now. Still love this machine.Update 30Jan14 - Still fighting the touch-pad issue.
I purchased this laptop 2nd hand but apart from 1 tiny, tiny mark on one corner of the case you would never know it was not brand new. Great design and very user friendly.
Also missing is the option to turn off tap-to-click on the touchpad. This is how I have set up all previous laptops that I have owned. I am currently on Windows 8.1. I tried rolling back to the drivers for 8.0, and that did not help either. Currently in contat with Asus Cusomter service. Will keep you all posted.Updated 6Feb2014 - Asus sent a new driver over, and it works great! The touch-pad is now working fine.
After several months of using this laptop, the hard drives were not functioning properly and my computer kept crashing. I sent the laptop to ASUS warranty for the first time only to have it returned with my 2nd solid state drive (SSD) still broken. Yes. STILL BROKEN!
An excellent, powerful laptop, with a beautiful screen: exactly what I wanted.Though I suppose a touchscreen would be nice to make the most of Windows 8, whose Metro interface is gimmicky and much less useful without one.
The matte finish was a definite plus on here but sometimes being a full HD display, it causes some games to have a hard time.While on topic of things that do slightly take away from the experience is the touch pad. I want to say that it is good. But it is a little buggy. Something that I wish an update would have fixed but it didn't.Now something else that I usually don't care to elaborate on however... The speakers on this thing.
It doesn't have the thinnest profile or the best battery life but it definitely is no slouch.Also to answer any questions about the fans, ASUS did release a BIOS update that changed the fans profile however they still seem to run. Its not noisy and doesnt bother me at all. And also I know some people are not into the new windows 8 operating system. Yes I can admit going to the whole "Metro" screen can be annoying however I simply installed Start8 and I love it.
So at first I was hesitant to spend the extra money for a Zenbook but....it was worth every penny. This laptop starts up extremely fast, never freezes or crashes, stays cool, and runs all of the programs and games I want with ease. Highly recommend.
This computer is great. It's basically the closes thing to a Macbook Pro Retina that you can get without the Mac OS and price. Since I wasn't sure before I bought this PC I will provide a little insight for those that might be looking to add memory or update the wireless. Both can be done pretty easily with a torx bit and removal of the two rear feet under the computer.
My touch-pad only clicks from the clicking action down on the bottom are of the touch-pad, and that is what I want. I found their web-based support to take a few days, but to be quite aware of the issues. Perhaps a better route to go than telephone support.
Answer: What I had to do to update to 8.1, was to update the 8.0 to its newest updates first. Only then did the 8.1 version become available in the store.