Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
Bought to replace a 15 year old one like it. Lighter weight, and slightly smaller than the old one. And the whistle is unpleasantly shrill.

Bought through Ace Hardware by way of Amazon, when UPS lost the package Ace was not too helpful.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral