Instruction: Given a question and the related document, and generate the answer to the question based on the information provided in the document.

Input:
Question: Is anybody else having trouble with WIn 7 64-bit? Rob at zvetco was most helpful but believes Microsoft did something with patches.Microsoft no help.
Document: Very pleased so far. I copied the installer files for win 7, from the CD,  to my hard drive. Since I never had a windows password I first created one as instructed to do so. I then opened  the folder and found a 32 Bit folder and a 64 Bit folder. Inside the folders you will find (4) files labeled setup 1-4.
I have a desktop for personal use and a laptop for business use, both run Windows 7 Ultimate 64-bit, both have Intel processors. I could not get this device to work with either computer. The box contains a Verifi P2000 CD V1.01; I made sure the device was not connected, installed the FMA Software, installed the drivers, then plugged the device in. I had trouble with the fingerprint enrollment, so I uninstalled the drivers and software, unplugged the device, and started over.
I have 4 Win 7/64 PCs connected to a single monitor, keyboard and mouse via a KVM switch. The KVM (ConnectPro UD-14+) contains a couple of USB ports which are switched to the active PC when the keyboard, monitor and mouse are switched. I was hoping to find a device to speed up entering 4 usernames and passwords each time I needed access to all 4 units.
My system is Windows 7 Pro 64 bit. I purchased this product and followed the instructions. After plugging the reader into a USB port, my system automatically downloaded the drivers. I restarted my PC and was taken to a program to set up my fingerprints. Once again, I restarted my PC. I was able to start Windows after swiping my finger over the reader. Next time I turned on my PC, the reader simply did not function. In control panel, I found that the device was disabled.
This thing solved a multitude of issues at a reasonable price. I needed something to make it easy for my providers to log in since they do it 150 times a day! Works with win 7 and 8. On my all in one computers that are using a second monitor via an USB video adaptor I experienced freezes. Customer support was very responsive and understood the issue. I don't have the issue on identical computer without the dual screen.Anyway, this works in domain login environment as well.
Let the buyer beware! Last week I bought one for my Win 7 machine. Works great. It works so well, I bought one for my wife's Win 8.1 machine. Good luck in getting the software to load or getting it to work. I tried following the installation instructions for 8.1.. nothing doing. Tried variations of the instructions for 8.1... nothing doing. It looks like I wasted 60 bucks. Anybody want a used uninstalled reader?I HATE WIN 8 !
Removing the reader won't help them since the password will be more trouble that it's worth for your average miscreant to bother with.NOTE: Make sure you keep multiple records of the password in various places to make sure YOU remember it. In Windows 8, go to the tile screen and type &#34;sign-in options&#34;.
I did not have any trouble loading the drivers or software for Windows 7 but could not make it work. Their tech support tried for 2 days and couldn&#8217;t make it work with Windows 7 either. So they told me to return it.
The other problem is that with the device plugged in, the keyboard and mouse &#8220;hiccup&#8221; for several seconds every couple of minutes. This makes typing anything next to impossible with the device plugged in. These problems are consistent across multiple models of Dell computers (all with Windows 7 pro x64)I spent some time communicating with Zvetco&#8217;s technical support and they made some recommendations but were ultimately unable to get the device to work properly on our Dell systems.
The fingerprint reader correctly reads your fingerprints, on Windows 7. It does not work (and is not advertised to work) on Windows 8. The fingerprint reader itself is a bit difficult to use, taking up a fair amount of desk space to scan one's fingers. It's useless on laptops. The RoboForm password manager software is terrible. It simply doesn't work well with today's security systems. I could get it to work on about 30% of the websites that require passwords.
Answer: Working fine for me on Win7x64. No issues after last Patch Tuesday from Microsoft. HOWEVER I do not have Windows configured to "Give me recommended updates". That will often allow Windows to download and install generic Windows drivers that replace the manufacturer driver for some of your devices, and that can cause performance issues, or loss of features. I always pick and choose the optional updates. Check your update history to see if an update was installed around the time you had problems, and see if that update is related to input devices of some kind. You can selectively uninstall any suspect updates and re-install them later if they weren't the problem. There's a link in the Update History I believe to uninstall updates. You can also check device manager and see if the current driver for the fingerprint reader is the same one you installed originally. Device manager will let you roll back to the previous version. Hope this helps.