Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: I have a Lenovo with Windows 8 and my computer will recognize the drive but always says that it's empty and won't recognize any of my disks. Help?
Document: I have a new computer with Windows 8 and no CD-ROM nor DVD-ROM drive, so I had to get one, and this one was reasonably priced. Unfortunately, it doesn't play the CD to the computer. The computer knows there is a D-ROM drive there, but when I tell it to run, it runs a little and stops and the computer doesn't know there is a CD there.
Very glitchy, doesn't read discs well, computer doesn't recognize it half the time and the other half the computer says it is malfunctioning. Don't get this one!
I was hoping it would work for me since a lot of other people seem to have been fine with it.But what a failure! It didn't work at all.My computer couldn't even recognize it.Even though I put in a CD, it said that the drive was empty.I spent hours trying to make it work. But in the end I gave up!For people who want to buy it, I don't know..
I received it today, and it was setting up for windows 98SE Driver! Will Not work on Windows 8 ultrabook! Returning in the morning.Don't Be Fooled!
I purchased this cd-rom drive when I had a mini notebook just to transfer music to my computer and it worked okay for the disks that were purchased at the store. No burned cds would transfer. Now I have a bigger laptop (still without a disk drive) and this doesn't even connect to my new computer. It runs for about 5 seconds and shuts itself off. It was good in the beginning but now its a waste of space.
Junk Junk Junk!!! I knew the price looked too good to be true. I bought it for my new ultrabook because I only had two pieces of software to install by disk. I took my notebook and this drive to an IT Professional. He tried everything. The computer wouldn't recognize it. At least I only blew eleven bucks (plus shipping).
Works. Someone here said that if your computer will not recognize the drive, you need to plug BOTH USB cords in, and this was true for me. I tried everything to get this drive to work, but nada. I came here to see what others had written and found the review where someone said "plug both USB cords in." As soon as I plugged the second USB in, it recognized the drive. I popped a music CD in, and it played but stopped a few times.
Don't waste your money or time. This item came without a company name anywhere. In fact, there is not even a country of origin on the product, which is the first sign that something is wrong...it does not work. Windows does not recognize it. All it does is make some whirring noises, sometimes. It also may or may not open.
This states it is for macs. when you get it, the manual specifically says it's for windows 98.  that's it. it will not load on a mac. it is not recognized. Horrible product. many brands are selling this for cheap. my friends pc did not recongize it either. i have sent two back to Amazon already. thought this one would be different since it had mac in the name, but its just misleading. :(
I used this device on my Macbook Air and it didn't work at all. It requires TWO working USB ports to plug the darn thing in and it says "damaging computer, draining battery to fast. Turned off all USB ports etc." I say you pay the extra money to get a better brand CDrom extension instead of this.
Answer: I'm not an IT person but it sounds like something maybe wrong with the drive. I have an HP with Windows 8 and I have been able to view whatever is on the CD I've put in.