Instruction: Given a question and the related document, predict if the question is answerable based on the information provided in the document. Output only yes or no.

Input:
Question: I've purchased two spigots now for the filter, and both of them have leaked.  I followed the directions and gently tightened it and it leaked. Any tip
Document: About six months after I bought this the spigot started to leak (all over the counter!). I tried gently tightening as suggested, re-positioning, tightening, etc. until finally it broke because I tightened too hard after the fifth time it leaked all over the counter and floor. I bought a second spigot ($40!) and now that one leaks and British Berkefeld's helpline response when I called was essentially "Wow, that hasn't happened before that I know of."
I got this because I am tired of worrying about chemicals leaking from plastic, of buying and discarding filters regularly, of wasting money on bottled water, and of our nasty-tasting tap water.I've had it about a month now and we love it. It consists of a bottom tank, a top tank, two filters, and a spigot.
ALWAYS lube any o-ring before installation, duh. From oil filters to these tiny things. I bet EVERY complaint about a leak is from them not knowing to do this, not s***ty spigots. I gently installed the spigot per instructions plus pure olive oil, effortless and completely dry. Same for the filters. Put that **** in dry, teeny-tiny escape routes for the water will appear.
I've change kitchen, bathroom plumbing and asked a friend who is a plumber to verify what I already knew about the spigot, I'll be on my 3rd now and i know how NOT to tighten too tight, washers are in correctly. there are a LOT of reviews on how this is very poor quality and many have leaked. I received 1st one already cracked, 2nd work for month and I would be very careful turning on/off since it is clearly cheap design/plastic.
Before purchasing this product, I read reviews on several water filters. I knew the berkey filters had problems with the spigots leaking, but decided to purchase one anyway. It was extremely difficult to stop the leaking. The bolts are plastic, so you just have to hope you don't strip them. Even with this problem, I still have to give 5 stars. The water tastes great and we have no issues. Just a tip, the filters need to rinsed VERY thoroughly to avoid cloudy water.
The Big Berkey is the highest-recommended water filter for families interested in emergency preparedness. Affordable and effective, it purifies water making it suitable for drinking. Recommended by James Rawles (Patriots) at survivalblog.com, I purchased it and put it away "just in case".
I have used a British Berkefeld Gravity Water Filter for four years at a rustic cabin that relies on rainwater for household use. This is my favorite water now. The Filter is easy to use and maintain. I recently purchased a second one for city use, to improve the flavor of city tap water and to be prepared for hurricanes or other emergencies. I highly recommend this durable, non-electric, attractive product.
After a friend that uses one to filter water for drinking in Mexico highly recommended Berkey I purchased one. I also recommended Berkey to a friend that was having problems with her city supplied drinking water. My friend with the city water problem had her filtered water tested twice and both times it came back "not fit for human consumption". She contacted Berkey and they returned her money and sent her the black filters and now the problem seems to be resolved. I wasn't so lucky.
After many hours of on-line searching, my wife advised me that this promised to be the best water filter available to consumers. So, we purchased it and immediately started using it. Although our city's water has been tested as being either the worst or among the worst public water supplies in the nation, the British Berkefeld more than lived up to our expectations.
works great. have used it for about two years now. real easy to clean and the water tastes great. nice to have a filter that doesn't wear out in a month or two.
Answer: yes