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Question: The description says freshly roasted coffee and a gold filter are included but they were not.  Are they sent separately?
Document: My daughter says I'm a coffee snob. I do love my 3 or more cups every morning. And it must be hot, beans freshly ground, and no bitterness. For years I have bought Cuisinart grind and brew with the thermal carafe. Makes good coffee but they tear up in about 18 months. When my last one quit grinding I started searching for other options. For about a year I have been eyeballing the Technivorm.
for the same price). I was a bit confused at first because the filter basket did not have a switch to adjust or block the flow of water into the carafe (as shown in the photo). I guess they decided to discontinue that feature. No matter; if you were to set the switch to "closed" and you forget it, you'd have a big mess when the coffee overflows. After running cold water through the unit twice as recommended in the manual, I brewed a 12-oz.
FANTASTIC! Coffee is better then you'll every get from any coffee place in the world. This machine is not only quick but the carafe keeps the coffee HOT up to 4 1/2 hours! My advise is to warm up the machine by putting 2 cups of water in then brewing it through a paper filter before you place the grind. This helps warm the pot to 200 degrees. No kidding, BEST machine I've every had and lives up to it's reputation.
After watching the brewing process without the cover over the filter basket, I can see why. It takes a minute or two for the hot water to soak all the coffee in the basket because the outlet holes are in a rectangular pattern instead of a round showerhead-type pattern. If you like stronger coffee (like I do) & you're only making one cup & you have the newer model that does not have the control switch on the filter basket:1. Start the brew without the carafe in place2.
This does not fit correctly. It folds when the lid is screwed on and prevents a good seal. I removed and discarded it after a while.We go through coffee much faster than we used to. This coffee maker uses about 50% more coffee than by previous Krups drip maker.UPDATE:I called MoccaMaster and talked with "Cynthia". She immediately sent me a new Brew-Thru-Lid, no charge. Fixed the problem ! Great customer service.
I also heat up the cup by putting boiling water in it for a couple of minutes. The provided "Brew Through" lid for the carafe is a great feature - it keeps the brewed coffee mixed while minimizing heat loss & you don't have to loosen it to pour coffee.I'm rather picky about coffee taste. I tried the Willoughby's coffee (two pounds are included) & it's excellent. It takes some of the edge off of the high price of the coffeemaker.
Note: the supplier/distributor ships this unit with two one-pound bags of ground coffee (Willoughby's) which wasn't bad...but would not have been my choice...and, they also ship the unit with one of those "gold tone" coffee filters - which the manufacturer recommends you NOT use on their machine
This makes the brew more intense, richer.7) It comes with a tight clearance CDGT Brew-Thru-Lid (to repeat) that ensures a close connection between the Brew Basket and the Carafe. Another lid, The Travel Lid, (to repeat) is also included.
I was so excited to order this so imagine my disappointment when it came defective (hand made?) I mailed it back the next day ASAP. It's been over 24 hours and a new one has not been mailed out for the defective unit I sent back. It will be 2 weeks on my bill with no product at this rate. More than frustrated and my stars are shrinking fast...
Not sure what its function is, except to raise the thermos a 16th of an inch. It fits into a grove under the machine, but without being attached in some kind of positive way. Comes out if you so much as tilt the machine a bit when sliding on the counter--has happened to me several times. None of this is a show stopper, just annoying.I did once have the dreaded overflow from the filter--all over the counter, cabinets and floor.
Answer: Mine was sent in the same box as the coffee maker- special section in bottom of box, coffee maker in its own box on top.