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Question: I did a factory reset and the default user and password does not work. Anyone else have this problem?
Document: After using it for two days, it simply reset its login password to something I do not know, and refuse to let me login. The default password does not work, even after I reset the factory setting for several times. Then it lost connection to the internet. Because I can not login the modem, so I  do not know what is going on there and can not change settings. The whole modem simply becomes junk in two days.
Excellent place to start.Once you've completed the initial setup with your cable provider, you'll need access the router. Go with an direct ethernet connection, and type in 192.168.0.1It'll request a user name and password. Username: admin  Password: passwordIf for some reason you're not able to access your router - perform a hard reset. Flip over your modem and perform a factory reset.Once you're in, you can change the settings/passwords to your liking.
I inherited this piece of equipment after it was used for a year. It worked great for the previous owner in a house of at least five guys who watched netflix, played video games, and surfed the net most of the time when they weren't at work. When they brought it back to the east coast, it wasn't compatible with the ISP so I asked if I inherited it. So far, so good... I just can't reset the wireless network name and password (no big deal).
I read the bad reviews on this router/modem but bought anyway. I knew Amazon would let me return if it didn't work. The cost was almost 50% cheaper on Amazon than the cable company sells it for. The problem we experienced is not having any documentation on how to set it up, change the password, etc. After much frustration, simply go to Netgear website and the information is documented there.
I can't seem to get the router to reset to factory settings and the SSID number does not match the wireless options on a computer. I have another router plugged into it that works fine, though. Still good as a modem.
The box worked great with 30mps TWC (LosAngeles) 7 months, solid internet then suddenly dropping every 5-10mins.I did the factory reset:red hole on bottom of box, use toothpick to press and hold for 7seconds, box reboot, wait for awhile (2-3min) to get 'internet light' solid again.
This modem is also on their website as one of the devices that are approved. I bought this and installed it. I contacted time warner and all they needed was the MAC address. Since I'm a new tenant, the cable has to be activated by time warner's technician.You will need to pre-configure your modem for security such as a user name and password. There are plenty of Youtube videos that can show you this.
Works well. The only problem was it doesn't come with a manual/disk. To give the default logins. It took longer for TWC to put it on their network than it did for me to configure.
Easy to set up if you have prior knowledge with such equipment. I had mine setup in under 30 minutes without the manual. I reset the device to factory defaults and then googled for the IP address to gain access to the settings. Easy peazy, nice and easy. The TWC installation technicians tried to tell me that since I bought this outside of TWC that I may need to &#34;pay for turning the WiFi on&#34; because their server was slow at the time of installation.
I do have to thank the only Tier 2 support person at Cox that I was able to speak with for suggesting this. Once I realized that the problem had to do with the user settings, it was easy to figure out.In summary, here is how I got this problem and how to resolve it:The cable modem/router shipped with some firmware version from Netgear.I set several custom user settings for port forwarding, etc., using the original firmware version.
Answer: I googled and found the username and password pair as 'cusadmin/highspeed' for Comcast Business Gateway. I can't find wireless setup when I logged in the gateway. Comcast may have disabled the wireless feature. How can I enable WIFI with this modem?