Instruction: Given a question and the related document, and generate the answer to the question based on the information provided in the document.

Input:
Question: How do you type the @ symbol? I tried holding shift and typing 2 key, but get a 2.
Document: Will not type symbols such as the @ located on the 2 key. Should do so when holding down the shift, but it does not. I will send an email to Amazon and update with the outcome. UPDATE - only refund available, Amazon doing UPS pickup, will issue refund when received. Fair enough. I ordered a different brand to replace this item.UPDATE - The other brand I ordered to replace this one did the same thing.
The keyboard gets you typing but is also awkward to use, you have to hold down the function key and then press the F6 key to pause or play a video and this should only be a simple press of a key not holding one key while pressing another so all of the F keys should have needed the function key pressed because you rarely need to press F6 but you regularly use the video control buttons so bad design choice.
The few times I tried typing with the keyboard were ok but it also would lag and sometimes repeat the same key multiple times if I only pressed it once or not input the key I pressed at all. Returning it for a touch pad instead of an air mouse.
Only up to F10 as native keys, then F11 and F12 as ones you can get with a function key shift of other keys. Also unlike many others (such as the aforementioned DiNovo Mini) the alternate keys aren't just placed arbitrarily somewhere else that's a pain to find - all the keys are where they would be on a normal QWERTY keyboard.The mouse functionality is really lacking, though. I used to have a Gyration air mouse - and it worked great.
It broke after two years. Upsides are: backlit keys, easy to control cursor placement via touchpad. Downsides: small touchpad, slow mouse, touchpad all the way over on the right making it a stretch for your thumb to get to the center keys, and no Shift key on the right. Not highly recommended.Finally, I notice some other remotes that seem interesting. But then, they lack backlit keys. This is a must when watching at night in a darkened room
I tried it again. Same thing. I would carefully push "f" and get "fffffffffff". VERY annoying. (And same thing with , which compounds the problem. )I tried moving the receiver, same thing. I tried turning off everything else on 2.4 GHz in the near vacinity. No dice.
So it takes to hand to do basic video controls. The blue printing on the key for these FN's are really hard to see and tell what they are for. If your in low light good luck find the keys you want.Next fault. The keys of the keyboard works. SOMETIMES. Type one or two letters then it will sometimes not type the next. Hit the letter key again and suddenly you have the same letter four times. Now your backspacing to get rid of the extra.
1.  rechargeable battery  2. combination of learning IR remote function. 3. Function keys  -  weird that its not as common to get a HTPC remote that has Function keys?? 4.  price.Once again the price is almost low enough to accept the cheap plastic made items but then again it broke after a 24" fall from the couch to the floor. the air mouse is cool and I have that feature on another remote I've tried.
Couldn't learn my DVR remote functions. I thought the IR learning was broken at first because it wouldn't learn from my Comcast DVR remote. I tried and tried and couldn't get it to work. Then, when I tried to setup TV and blu-ray remotes, it worked perfectly for those. I just couldn't find a way to program the fast-forward or rewind functions from my DVR remote, which I use frequently.2. NOT ENOUGH BUTTONS! This is the main reason the remote fails for me.
I have a good typing speed on small keyboards thanks to my younger days of ceaseless texting, and I wanted the ability to use an instant-messenger here and there on my HTPC. This product is only slightly larger than an iPhone and fit the bill perfectly. With no touchpad to clutter up the right side, I'm able to type much more comfortably.
Answer: Then yours is probably defective. I try hitting shift 2 and I get it...