Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
arrived broken, battery dead.  did not light up will send back for exchange.  This is second one I've bought as the first one was excellent but we lost it though so bought a new one but battery was dead on arrival

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative