Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
Just recently received my Taylor #1470, and gave it a quick test with boiling water. Results were reasonable....the 1470 indicated 210* F [2 degrees off the norm], and within +/- 1 degree with two microwave thermometers I was also using in the test. From my perspective....close enough considering all the pros, and cons that I've read here on-line. A few reviewers had mentioned that the probes are the weak link, so with that in mind, I sent an email to "Taylor" [for future reference] asking for the cost of new replacement probes, S/H costs, etc, and this is what they sent back:

" Thank you for your email. We do have replacement probes available for the price of $5.00. As a consumer service gesture, we have entered an order for a new probe to be sent to you. You will receive an email notification once the new probe ships. For any future probes, you will have to send a check or money order for the price of $5.00. We ask that you please include the model number of your thermometer in the memo portion of the check or money order. Please also include a note with your name, physical return address, and telephone number. Please send to:

Taylor Precision Products
2220 Entrada Del Sol
Suite A
Las Cruces, NM 88001.

Once we receive your check or money order, we will process your order. We look forward to assisting you further.

Thank You,

Charles Lowery-Edmonds
Consumer Relations
Taylor Precision Products
2220 Entrada Del Sol
Suite A
Las Cruces, NM 88001
866-843-3905 "

All things considered, that was very generous of them to send me a replacement without charge....even though I hadn't asked for one. Considering the cost of replacement probes on Amazon [for other Taylor models], this price of $5.00 which includes the shipping, and handling.....is a good price!!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: A: very positive