Instruction: Analyze a question and its supporting document. Predicting answerability based on the information provided in the document. Output yes if the document contains relevant information to answer the question, otherwise output no.

Input:
Question: If the Franke hot water dispenser starts to leak, is there any hope of fixing it, or must it be replaced?
Document: Franke is great for aesthetic design, and I love my Franke sink. But the Little Butler water heater developed a leak in under 5 years, and the Franke faucet started falling apart soon after. I'm sticking with Moen or Delta (lifetime warranty on faucet & great customer service) for faucets and switching to Insinkerator for hot water dispenser and filter. Insinkerator filters are half the price of Franke.
Like the Hot/Cold water  dispenser because of its convenience but not happy with the amount of time the heating tank lasts. Wish they could figure out how to make one that doesn't leak.
I've had my franke LB200  h/c dispenser with HB 200 tank for 12 years. last year the hose developed a leak, but the plumber repaired the tubing. now, the cold water spigot has failed. i'm not sure what to replace it with, given the poor reviews i see here, as well as poor reviews for the insinkerator models. i guess i can consider myself very lucky to have had it function so well for so long.
After 6 months use, the unit started overheating with a lot of steam and hot water pressuring out of the dispenser. I called Franke and they referred me to the manufacturer "Anaheim Manufacturing" for technical support. Their instruction was to lower the temperature and gradually raise it every time the unit overheats; I followed the instructions and the problem reappeared after a few days.
This will be my second Franke  HT-200 hot water tank. My first tank lasted for eight years, which I understand is well above the average life of these tanks. I only hope that this replacement will last as long or longer than the original one. I have had another brand of tank when I owned a private house and that tank lasted about ten years, so lets see if Franke is making these tanks any better then the original one. Reports from other owners of this tank have not been good.
I had a Franke instant hot water dispenser installed about 5 years ago when I renovated my kitchen. About a year and a half ago it started leaking so I just turned off the water and stopped using it. When the plumber came out the other day for an unrelated problem, I asked him to take a look at the hot water dispenser to see if he could fix it. His advice was to replace it and suggested that I go to Amazon to check out prices.
I replaced my first Franke Lil Butler after about 5 years. This seems to be about the best product life you can hope for from the Lil Butler. At the 5 year point, it began leaking form the center of the unit-- an internal component failure. I am now in year 2 of my second unit, and it leaked again-- but this time it was the rubber hose that failed.
Love the hot water for brewing coffee and tea. Also for starting a pot of hot water for rice or soup.This replaced an identical unit 6 years old, so I can't say it has a long life, but it is a miniature water tank. Maybe 6 years is ok.BTW, Franke and Insinkerator tanks are not interchangeable. The faucet connectors are incompatible. The Insinkerator is smaller which is nice for under cabinet space optimization. Don't know it's life.
Actually we've had trouble with the whole system, the filter cap and the hot and cold water valves all needed replacement. Bad Lil Butler! Buyer beware!UPDATE 11/4/2011 Just wanted to add this comment...just replaced heating tank with same Franke model purchased on Ebay from davidsfind. Brand new in box, fast shipping incl for less than Amazon price (sorry Amazon). Excellent price. Excellent seller!
The water intake plastic fitting internal to the unit failed after 4 years of use. It is a non standard component. The entire unit had to be replaced. I was very satisfied with the dispenser in the first place. I replace it with the same model. An expensive fitting but I had no choice. AM
Answer: yes