Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
I ordered this on Nov. 19th and as of Dec 23rd, I still haven't received it.  I'm going to cancel the order.  The guy who was supposed to send it (not amazon) was difficult and had all kinds of reasons why he couldn't just mail it.  Not a good experience.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative