Instruction: Analyze a question and its supporting document. Predicting answerability based on the information provided in the document. Output yes if the document contains relevant information to answer the question, otherwise output no.

Input:
Question: won't ignite. did at first,NOW WON't . Tried new propane
Document: A friend gave us a propane shower for our remote property that never, ever worked. In frustration I searched the web, found the Basecamp by Mr. Heater shower and ordered it. It arrived (free shipping to Alaska) in less than a week and it worked! It worked first time, and so far every time. This makes a longer stay at our cabin so much more enjoyable. I am so glad we bought the Basecamp. The pump works just fine immersed in our rain barrel.
Received Mr. Heater and tried it out and it seems to work very well. Heats water quickly.It will be used in my RV.
Delivers plenty of hot water, shower temperature, in a consistent way. Propane consumption is ok. Make sure you purchase a collapsible water jug (or two) with compatible nozzle size.
They agreed to take the third unit back directly and send me one from the factory. Got the new unit and it worked fine on the initial home test.
I still hope to purchase one of these units but will try to find it at a local retailer so I can at least get a new unit. Amazon really let me down on this one :(
(More about the bag below. )My first criticism came when reading through the manual, which is a little light on info and a little confusing on how to hook things up because the photos are dark and somewhat small. No biggie, but could be better illustrated and larger.
This shower was a lifesaver. It comes with everything you need to take a very hot shower. You only need to supply a bucket of water and a 1lb propane canister. That's it. It will pump the water from a standard 5 gallon bucket, kiddie pool, whatever. It has a digital display and shows input/output temperature, so you can set the shower temperature to your comfort zone and it remains consistent.
My husband did a lot of research and decided to order this for his annual camping trip with the boys. He really like how quickly the water heated and the faucet or shower head option. However, the first 2 units received leaked. Amazon reacted quickly on both replacements, to their credit. He's happy with the 3rd unit, which appears to be working well.
Yes, they support it and are updating their website to reflect the entire new Basecamp product line. I also got a .pdf version of the user manual from them (I carry a tablet with all equipment manuals). Haven't needed support but it's nice to know where to go if something comes up. Pretty much removes that concern.UPDATE: June 2013I,ve used it on dozens of trips and it works flawlessly.
I feel that the store front and seller both being Amazon consumers have the right to know about purchase issues. One star rating for broken down, used merchandise. All I wanted was a new Aquacube, you know what I paid for. In all I wasted 11 days, sent two old rusty units to be recycled, and am out of a hot shower for my camping trip in three days. Bummer.
Answer: yes