Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
If you get one that works, it's great...quick downloads, easy to use, good quality music. However, my first one had TONS of problems (music would "disappear," pushing play would shut the thing off, it would freeze, etc, etc, etc.) If you start noticing problems early on, return it IMMEDIATELY because the problems only get worse. My new one is great...let's just hope I don't have problems down the road.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral