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Question: My tv freezes when i turn it on, the light is blue but there is no picture and the buttons are unresponsive, the only way to turn it off it to unplug
Document: Don't bother wasting your money unless you want to buy a 12-24 month throw away. As with all the other reviews...the tv was great for about 12 months. It's now 18 months after I bought this for my son for Christmas and we've got the dreaded black screen. Unplug, plug it back in works for about a month. Now all we get is the red light and the blue when you turn it on. Not worth the electricity that trickles into it.
The tv has a wonderful picture quality. But the sound was like it came from a tin can.which I had read about on other reviews We added a sound bar, problem solved. Next issue is I turn off the tv with the remote, But 5 seconds later it turns back on by itself. I repeat turn off with remote it turns back on. Finally had to unplug to keep it off. Next time i used the remote to turn it off,  again it comes back on.
I have to rate this tv a zero! We received the TV Dec 23, 2012 and it worked like a champ! Today (2/14/2014) my son changed the channel, the screen went black and the sound went out. The blue power light is still on but we are not getting a display or sound, We cut the power off and unplugged it for several minutes and tried it again,,,not good,,,SAD Valentine's Day!
I purchased this television during a Black Friday sale from Amazon last year. It was of decent quality, with good picture and sound that is a bit tinny and cuts out during sudden increases in pitch. Overall, an average television, which is expected given the price. However, about three weeks ago it stopped working regularly. When I press the power button, the red light turns blue, which signifies power on.
The bad news was, well, it died.10 months it worked so-so. I should have sent it back the first time it turned on with a green and purple screen and no sound. Changing a channel would fix it so it didn't seem like more of a hassle than doing a return. Next Time I am doing the return first sign of problems. Now 10 months after purchase it is dead as dead could be - except for the little blue light that says it's on.
The main issue we had was within a month or so, when the TV started turning on slower and slower every day. It got to the point that it wouldn't turn on at all, and we were forced to unplug and plug repeatedly while holding our breath.. As it got worse and worse, we decided to keep the TV on all day 24/7 fearing it would not come back on.
Originally bought this in Dec of 2012. Completely failed (would not turn on at all) in Feb of 2013. Amazon was able to exchange it for me no problem - I took a chance on a second one as it seemed the easiest way to go and I thought it might have just been a fluke. Nope. Same exact thing happened several months later.
The TV  stopped working after the one year return period had run. At first it would turn off on its own, then it wouldn't come on unless you unplugged it even though the power indicator showed that the TV  was on and finally it chose not to come on at all despite what the power indicator light showed. All of this happened less than 18 months of having the TV.
TV works fine, great picture. Delivery was horrible and the electrics mainly the power cord are faulty and have to be jiggled to turn the tv on since second day of use.
I bought this tv and within a 6 weeks the white horizintol lines and blue vertical lines stays on scrren all time.
Answer: I can only say that my Sceptre TV was less that a year old when the picture went and the controls were no longer responding.  Sceptre had me mail the television back to them for repairs and that was the last I saw the TV.  Customer Service is poor. Accountability is poor. And, quite frankly the product is poor.  The last I heard from Sceptre they sent me a picture of an undamaged box, but heel marks on the TV Screen and they suggested I contact UPS for reimbursement.  They neither stand behind their products nor allow access to anyone above a Customer Service Agent.  Since it has been more than 4 months since they received my television and no responses to my communication.  I WILL NEVER PURCHASE ANOTHER SCEPTRE PRODUCT and will continue my fight to get my television back or the cost of the unit.  In fact, I have stopped doing business with any company that continues to sell this inferior product.