Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
this item does not look like what it is pictured. the ear bud that holds the plastic interchangable earpiece is way too big to even fit where it should go. its so big you cant even get the piece to hear from inside your ear so its basically unusable. the piece that is pictured to clip onto the ear is not there. it will not stay on your ear and it is in no way adjustable.  this item i a huge rip off. i will never recommend this to any one and i am extremely dissapointed that i cant even get my full money back for this product. i am not wealthy and this was a good bit of hard earned money that i just spent on something i cant use. i am highly dissapointed about this!!!!! do not waste your money on this.!!! i would recommend "Walker Ultra Ear Hearing Enhancer, Bte-Ue1001" this i have bought and is so much better.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative