Instruction: Given a question and its related document, determine if the question is answerable by analyzing the information in the document. Output yes if the document addresses the question, or no otherwise.

Input:
Question: when plugged in makes a clicking noise
Document: Bought this in early April and have been using it for a few weeks now. I did have a minor "clicking" noise and had to call the customer service dept to get it resolved. There are a number of assembly points that require the use of thin teflon washers (these are included but no extras) but you many encounter a situation where an articulating connection, while the bolt is tight, may still have a little "play" in it requiring the use of an addtional washer.
If you do experience a problem with noises or clicking/tapping sounds for whatever reason, do your best to isolate the location of the noise first before calling or emailing for assistance. They seemed to appreciate the fact that I did this and it made the whole process easier to resolve. And, if you download and view their online assembly drawings/parts lists, using the actual part name or number when asking for assistance helps even more.
Last year when I was working out and just dealing with the clicking and squeaking the foot pedal bent apart from the leg... FYI - I am far below the weight limit and my machine sits on a flat surface. I called in and they replaced the part (2-3 weeks later).
DO NOT PURCHASE!!!!! !I decided to stretch my budget and get the Horizon EX69, I thought "I will spend a little more and get a quality machine that will last me years." Boy was I wrong! Right off the bat is started squeaking and clicking about 15 minutes into my workout, I spent lots of time tightening things and it never really seemed to go away.
My basement has a lowered ceiling--about 7 feet high. I am 5'3" and have plenty of room above me. The elliptical is sturdy and quiet. The water bottle holder is a little low but not a real issue. My iPod sounds fine through the speakers--it's mostly techno exercise music turned up loud. Your feet are closer together in this elliptical than in some I've tried--makes for a more comfortable, natural stride.
I started out my search for a quality but NOT super expensive elliptical after seeing the Livestrong brand ellipticals at Dick's Sporting Goods. I loved the Livestrong 10.0 model for $1000 and watched it for six months to see if if ever went on sale. It didn't, not at the store or anywhere online. I did more research and found out that Johnson Manufacturing makes both the Livestrong and Horizon brands and are very well respected makers who have been around for years.
I bought this machine after reading some positive reviews. It worked fine for about three months but now the wheel squeaks loudly and there is a thumping noise. I would not recommend this unit. Pay a little more and get one that is well made.
The 3.5'x6.5' pad I bought worked perfect to eliminate any minor residual noise and hide the power cable, etc. http://www.amazon.com/gp/product/B002JVFASUAll and all a good purchase so far....
Arrived within a week. Easy to assemble - took 2+ hrs.Smooth and silent! Did experience a tic-toc noise after a couple of weeks of use, but manufacturer sent out a technican and 1-2-3 it was perfect!Gives a great workout for me and my husband.
I purchased this product in September, 2011. The overall function of the trainer has been excellent. The problem is the resistence flywheel. It has made intermittent metallic scraping sounds for months. The noise comes from inside the sealed housing of the flywheel. After 120 hours of use the flywheel is seizing. Every other part of the machine is still working well.
Answer: yes