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Question: I've never owned one before. What kind of fuel is used in these?
Document: I've owned these for just over 3 years now. I purchased 4 of them with a buy 3, get one free promotion to use for my twins first birthday party. I've done catering and hospitality and have seen lots of different chafing dishes, some with fancy details and outrageous prices. These dishes are basic chafers but they don't look cheap. They keep food hot for hours and hold a huge amount of food.
I've only used the Chafer once for a big party and I really liked it!It kept the food warm the whole time and it was really easy to clean.
This is the first chafer I've ever used, and it was very easy to figure out (which is good, because there were no instructions in the box). It worked better than I imagined. I made something similar to pigs-in-a-blanket, but with rolled up bacon (bake it first, if you try this) and crescent roll dough. They were served at a baby shower, and stayed nice and hot for 2 hours.
I go to many potlucks with a close circle of friends. Sometimes outlets are not always in available especially when we are outside. I bought this dish to keep food warm and it works great. It cleans fairly easily too except on the very bottom pan where the heating fuel goes, but no one will see it at the party so I'm not so worried.
This chafing dish arrived on time and was well packaged.I had taken note of the other reviews about using the dish and when I first used it I filled it about a third of the way up with hot water and lit the fuel cannister about half an hour before using the dish. I used it on Christmas day and it was fabulous. I had all the family over for Christmas lunch and the dish held all my roast meats (turkey, pork and lamb).
Usually 3" of water is enough to maintain a consistent hot/safe food serving temperature, for about 4 to 4.5 hours of in use time. Its best to very HOT tap water when filling your chafer, as it takes less time and fuel/sterno to heat up the unit. Once the water and food items are HOT. I usually run the unit with only one sterno/fuel cell (centered).
I purchased two of the 8 qt. chafers for a party. I have never used a chafing dish before, and was disappointed that it didn't come with any instructions. However, Winco's customer service is excellent and answered all of my questions, except the following, so if anyone out there can help me out, please reply:  How do you store the cover on the back of the dish, like advertised on the box (and in the photo on the box?)
So in the one month that I have owned two of these pans, I have hosted two important events and these did more than just their job! SERIOUSLY worth every penny.If you want to "jazz them up" swap out the black plastic handles for the slim silver ones which are included and they will look much nicer. A handy catering tip is to tie a cloth napkin through the handle. It adds color and provides protection from heat for when the tops are closed.These dishes work beautifully!
I was disappointed because there is one large tray, instead of 2 divided trays. HVen't used it yet because I forgot to order the Sterno gel.
If you're getting a chafer for a casual Superbowl party or teen event, this traditional chafer would be just fine. I have not yet used either one so I have no opinion as to warming level, but I will update this if I encounter any problems with the rolltop. Also, I can't comment on whether the finishes hold up over time.
Answer: Sternos- I buy mine from Walmart in the camping section, so they are easy to find.