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Question: Does this come with a regulator and hose? If so how long is the connecting hose for a tank? Thanks
Document: My husband finally got his wall heater hooked up and loves it. He did have to buy a two stage regulator to connect the propane tank to the heater and everything works good. He said it was easy to hook-up.
My last heater, another brand, did not last very long at all so I hope I have found a new brand I can be loyal to. The overall look is very nice and the blower that Amazon sells to go with it goes in in a snap and plugs in to a regular wall outlet. Nice! It really keeps the wall behind the heater much cooler.
I think I said it all in the title! But, I will add that the heater came set to propane and I thought it would be hard to change to Natural Gas but all it requires is the turn of a button (so to speak) so you don't have to stress that! This was a change out, but it was installed in about 30 minutes tops! And that includes removing my old heater! Now, let's see how long it will last.....
This is not rocket science. It does not leak anywhere I had to do installation, Proper regualators are on the line within the house to reduce gas pressure to the unit, it must be leaking within the burner or getting by the internal regulator. Be careful of this product. And definitely don't depend on Pro-Com or their customer service for any help if you have a problem.
Then I was told that the billing dept would call me to process my payment. I missed their call while at work. I called back repeatedly waiting on hold for long periods of time without resolution. I finally reached somebody who told me I would have to call again tomorrow. I asked if there was any way to pay today and she said no and they would call me back. I was also informed that my part would not ship until it was paid (understandable).
That is a pet peeve of mine. Ultimately, through some online research, I did find that there is a small black metal piece that can come loose on the inside of the knob. Fortunately, mine was still inside the unit and I retrieved it, popped it back into the slot on the knob, popped the knob back on, and it is working for now. A product's performance is a combination of the performance of the unit and the customer service backing it.
I purchased this product in 2010. I am renovating my 1000 sq ft home the old fashioned way "totally gutted." During the winter I attached cardboard to the studs. Insulated curtains to the windows and Procom 30,000 BTU Wall Heater - Dual Fuel. To my delight I enjoyed coffee in my PJs. The Procom 30,000 BTU Wall Heater - Dual Fuel was my only source of heat. Thanks Procom
local gas co. does not recomend thease heater's for home because of this. so please take caution when operating.
it does not work. have called procom service people two times. it sends hugh flashes of yellow flames into my room. I am 65 and wheelchair bound 24/7. what can I do? cannot use it and snow is coming.
in a short time he heats up my living room and kitchen. It was a great buy for me  will tell friends
Answer: It does not come with the regulator or hose necessary for hookup. I already had the items from a previous propane unit I was replacing. If you are hooking up to a portable propane tank, the regulator on the tank may or may not be sufficient. If you are hooking up to a bulk tank, you probably already have a regulator installed where the propane line enters the house. Again, this may or may not be sufficient. The best thing to do is get in touch with a local propane supplier to find out what is necessary and LEGAL in your state. As a side note, the unit also does not contain the floor mount kit to leave it on the floor rather than mounting it to the wall. No big deal for me, but I believed it was included when I ordered it. Over all this is a wonderful unit and I am very happy with it.