Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: The rechargeing cord will not stay in unit unless you hold it, which is a little difficult while driving. What are my options?
Document: We've only used the Garmin 3 times since we purchased it, but so far it has performed well. It got us through Chicago without a hitch or wrong-turn on our part. I particularly like the feature that gives one a list of the upcoming turns. I find that helpful; however, I think it would be difficult to fully utilize all the options unless one person in the car was the "navigator" and one the "driver." Maybe that is true of all GPS devices.
When this happens it is almost a shock to suddenly have a voice in the car. Given a choice, I personally would prefer that the Nuvi speak up every 10 minutes or so to avoid that surprise.One very weak spot I have encountered with windshield-mounted devices is the actual suction cup used. All too frequently, the cup is either very difficult to get stick on to the windshield or it does not hold well enough, letting go very unexpectedly while driving.
I bought this GPS as a birthday present for my daughter. Initially the power cord would not stay connected to the unit so she returned it. She said that working with Amazon for a return was amazingly easy. She received her new unit on a timely basis and this past weekend, while I was visiting her, we had a chance to use it. The directions are clear and the visual is amazing.
The lifetime traffic is a joke, unless you like a 12 gauge powercord on your dash and free lifetime pop-up advertisements. The cord looks like some cord you would have on your home A/C unit. I turned the traffic feature off, then later purchased an aftermarket coiled cord, much better. The elevation indicator is about 150' low and even with the latest updates via "webupdater", it's still wrong. Garmin says that this is normal.
Third unit in a row where the units will not hold a charge. Have tried contacting the help desk, and while nice, they only solution was to buy a new power cord. Did suggest an online site for a off brand, but did not fix the issue. Will think twice about buying another one of thier units. Anyone else having the same problems?
The cord is plenty long and (at least for mine) is NOT bulky and in the way. I read people's reviews that noted they disliked the cord. Umm, what's not to like? The holster is plastic, could be a little more heavy duty, but it works great so far. Suction cup works like it should. Battery is great. Unit fits securely into the holster. There is no slide "lock" button on top like the old ones, but no biggie.
Unit worked fine for conventional GPS function but would not hold the Bluetooth connection with my cell phone. I already owned a perfectly functioning GPS but needed the Bluetooth feature because of State regulations requiring "hands free" cell phone communication while driving. Pairing was not the problem, but after connecting it would drop the connection after a minute or two.
Our new garmin works very well on main Interstates and Highways but on rural country roads it is difficult. Can't get the map to stay on the screen long enough to read the name of the towns. Otherwise it is wonderful.
When I explained I already paid for the first cord, (that was defective)...they still needed to charge me for two cords to ensure that I returned the defective cord. that I already had paid for)....Then they would issue a credit. I was pretty much flabbergasted. I requested to speak to a supervisor. After being on hold, the CSR came back and said he spoke with a supervisor, advised him of the situation and will now transfer me.
I bought this Garmin Nuvi to replace my old Nuvi that is about 4 years old. When I unboxed it , the unit was fully charged. I followed the instructions to update the maps and while it was not a difficult process, it was a bit tedious and took about an hour total.The basic map software on the device is a little dated. The maps still look exactly the same as they did on my old device, which isn't necessarily a bad thing, but I guess I expected a little more.
Answer: I had the same problem. I bought a new cord, off brand, cheapo cord and it works great.