Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
The first time they arrived, they seemed brilliant... one went out within 2 hours of using it. That night, I complained to the company to send a new one. The next day, the second light went out. Yesterday, a replacement wheel arrived, and a burred piece of metal was stuck to the bearing... it splintered deep into my thumb, and I cant get it out. It hurts.

All that being said, I think this company needs to improve the machining of this product. And I am 200 LBs... I think it is a fine product for someone less than 100 LBs, but they should have a weight rating. And I should get my money back.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative