Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: Has your Zune 80 shipped yet? My account page says item not yet shipped, and if you look at the Zune 80 generally on Amazon, it says it is out of stock until December 14!  Does this meand we've been duped by the November 13 launch date?
Document: I bought two Zune 80 from Zune Original around Dec. 14 2007 for me and my son for Xmas gift. My son's unit got batary problem. It can never survive over night. Mine works fine.After call them many times and shipped back the unit, I finally got refund. It appeared to me that they often could not find my records. They had to put me on hold many times and for very long time. Some times I simply gave up because of prolong holding time.
I was very excited to hear the Zune 80 was to be released. Waited until the release date and was disappointed that Amazon could not fill my order. I got lucky and found one locally. Everything went great for the first few days. Then all of a sudden it would not turn on. Even with a full charge, I tried resetting, connecting it to the USB on the computer and still nothing. Finally, decided to return it. After all I'd never get 2 defective Zunes, Right? Wrong.
This is a great player and in some ways it's better than the iPod. In fact, since iTunes sucks and Apple doesn't care, I'll probably never buy any player but the Zune in the future.However, what I really don't get is why Amazon only has the 80 gb Zune from some company charging $150 over the prevailing price for this item. These Marketplace companies are getting worse all the time. I think I'll just start looking elsewhere for the best deals. Amazon's getting real lame, real fast.
Fortunately, you can disable this brushing feature.12. The wireless is difficult to set up and not very useful.13. There is no built in speakers. The Zen VW has speakers which I used frequently.14. The Zune does not come with a case or protector.15. The Zune screens turns off when the video out is turned on. There are times when it would be beneficial to have the option to use both at the same time.16.
I really love my Zune. It has georgeous video and pictures, the music sounds great and the 80 is smaller than the 30 is. It cost a lot less ordering it from Zune. net than it is at Amazon. I wish they had more Zune speakers, like Bose, but that will come in time.The Zune is easy to load with music, pics or video. I have not tried movies yet. It syncs well with my computer and I've had no problems.
The product was received 10/23/13 and I contacted the seller the first time on 11/14/2013 for a return request, but was ignored. I sent a follow-up request on 11/20/13 and was told that the return window had expired.
And the cases, when you look at the descriptions, only say "Case for Zune". I found one arm band  provied by iArmbands (sold on Amazon) that fit the Zune 80 perfect. It's inexpensive and it is surprisingly nice. The other case is provided by MIcrosoft. I got that one for my wife and although it is of excellent build and quality, it works like a wallet in that it covers the screen and has absolutely no belt clip nor strap.
5/13/14:Hee hee. I decided to leave my original review (from 2008) intact, below, which accompanied a 1-star rating and the headling "Absolutely Horrible." Who knew that mp3 players would never get better and have all the features we want?Back in 2008, Zune was my 3rd or 4th mp3 player. None of those companies are still in business (and MS is no longer making the Zune, though still supporting it).
Whenever I first plug the Zune into my pc, the player software automatically launches (which is an option you can turn off, but I like that it does this). However, when I go to Sync my library to the Zune, it says it's not connected. This is strange, since it obviously knows it was connected (it did launch the software after all). So I have to unplug the Zune and connect it again before it will notice it.
(it lives is a a H/D Rubberized Speck Case so I never see it)I haven't use the Zune store yet and still have a free 14 day pass to check it out with but thats another review.Overall, its a great product and I would definitely recommend it and more importantly I would buy another.
Answer: Oh that ridiculous.  You don't put out more pre-orders than you will receive stock for.  Amazon duped its customers (including myself).  The reason for a pre-order is to have it when it is released, that is up to the retailer to ensure.  Most people hate Gamestops pre-order policy, but the few times I have done it they have always had enough to meet their pre-orders.Amazon put out more pre-orders than they knew they would get stock for in hopes people would just keep their orders.  This has nothing to do with MS.