Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
I just got this player yesterday and already it doesn't seem to be working.  I calibrated the battery and this morning when I started using it, the device powered-off after the first hour.  So, I am recharging it as we speak.  The design is okay.  The device looks better than it really is.  The software is terrible because it isn't intuitive.  The documentation, Help Topics or the User Guide, that comes with the package are terribly written.  I have also heard a lot of other people complaining about the battery.  I certainly hope I do not have the same problem.  Other than the problems aforementioned, the player is OKAY.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative