Instruction: Carefully assess the user's review for any strong expressions of sentiment, either positive or negative. Based on your analysis, select the most fitting sentiment option from the provided list as output.

Input:
I would give it a '5', except I had issues with the latch.. Could not open it after a few uses and almost seemed like it was going to break off...
I finally got it free, but a rivet looks damaged..

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral