Instruction: Evaluate the answerability of a question by analyzing the related document, outputting yes if the document contains information addressing the question, and no otherwise.

Input:
Question: How does Amazon handle the warranty?
Document: We live in California and had heavy rain one day....well water got into unit and it stopped working. We  are the definition of temperate climate...don't advertise yourself as an outdoor unit if you can't be outside! Warranty was not honored and we were out 3000.00 thousand dollars--pending lawsuit. Worst company ever and the plumbers on their website are just as shady.
While I am sure the quality of this water heater is as stated, and appears to be, I would never make the change from conventional again in the same circumstance. I had to add 85' of 3/4 copper and 120' of 3/4 gas lineand get my meter upgraded The savings from conventional will never pay for that let alone for the cost of the water heater. Again, however if a less expensive install were available it may just be the answer. Dave
This tankless water heater fits great on the back side of my house. As advertised, I get limitless hot water. I'm sure that I use less water because I can adjust the temperature from a control panel inside of my house. Great product! Great price!
This model is compact, relatively lightweight and comes with a hard-wired water temperature adjuster (installment is optional). Hot water for 2 major appliances or a shower and appliance at a time. Super easy to install. The only down side is that it requires electricity to ignite the burners. Most tankless do though.
This is really handy for times when you want REALLY HOT water like when doing laundry...just crank up the temp to 160 and clothes get extra clean.Want to fill up the tub after a long day...check.
The Jr. is under rated. I have one in a 2 bathroom rental house and it is fine. Placed in a right location to your needs ( central) or with a recirculating pump with a timer, it can't be beat. This is my 6th. Tagaki in my last 4 houses. All were very reliable. I like the vent built in the outdoor units. It saves about $40 on a vent cap or vent pipes.
Otw, outdoor will do just fine. In a hard water application, water softener is highly recommended for longevity. For well or dirty water areas, pre-sediment filter is recommended.
I ordered this Tankless Water Heater for use in New York. Nowhere in the product description did it say that it cannot be installed in a cold climate. It was not until I ordered the unit that I found out in the installation manual that it had to be installed in a "temperate" climate. By the time I read this, the return date had expired by two days.
Horrible company--stay away!
Bought this to replace the water heater that came with my house and installed who knows when?Having owned my home for 15 years, it was time to replace the water heater since only one of us could take a mostly hot shower while the other got a luke warm one. Bathing 3 dogs and then trying to clean myself after was never fun.I researched tankless water heaters and came up with 2 choices, Noritz & Takagi (avoid Bosch).
Answer: no