Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: problem with remote
Document: It is nice to have the remote ability to see how done items are in the oven. No more going back and forth to use an instead read thermometer. The only problem is, as others have mentioned, that you often have to re-set the 2 devices, so that they will link. But once you know to do that, it works well.
Works as advertised. I found I had to press and hold the on/off buttons for a couple of seconds to get things started. Instruction weren't clear about that. Other than that, I really like its performance. Range was excellent. I have aluminum siding on my house and a lot of times remote devices can't penetrate but there was no problem with the 131.
Pro: Works over a much longer distance than for other remote thermometers I have had. Seems pretty accurate too.Con: Very hard to establish a connection between transmitter and receiver. I finally found that this worked: put the batteries in the transmitter first, then in the receiver, then press reset in the transmitter, then in the receiver. This problem downgrades what would otherwise be a 5 star review.
I've had mine since last summer, and I have to say I'm very pleased. I have never had a problem getting them to communicate, they always synch right up. What I do is plug the probe into the remote "slave" puck, then I turn it on. Then, I turn on the control/display unit. Within a minute, I get a BEEP from the display that it has found the remote and they are talking.
This is the model AW131 Oregon Scientific Talking Wireless BBQ/Oven Thermometer. After I received the unit I did have a problem with the transmitter and the main unit communicating with each other. Went to the Oregon Scientific site and checked the online manual for the their other version of the wireless thermometer which is the AW129. Sure enough it stated on that manual that during the reset operation of the main remote and the transmitter that it had to be done in less than 60 seconds.
The thermometer is great very easy to use and the preprogrammed setting are great for beginners. I loved the settings and remote worked great also.
This is my third remote grill thermometer. Let's get right into this.Cons:1)  Does NOT synch between the receiver and the transmitter right out of the box. This is a mind-blower, but don't panic.
Awesome product, by far this is the top of the line remote grilling buddy you could ask for, no need to stay and monitor as you can attach to you belt loop and have a coold one!! !
I bought this to monitor cooking temperatures remotely. The unit works extremely well on both the grill or the oven. It is very accurate. No issues other than you need to make sure the hand held and the remote are synced before starting.
Brand new out the box and the remote will not pick up a signal from the unit laying right next to it on the table. Tried to contact the customer service area of their website and it would not display a page. Complete failure!
Answer: Push the RESET button on the transmitter and receiver. They're under the battery covers. You'll need a paper clip.