Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
As I'm sure you'ver read, the Cusinart 1200 DC makes great coffee and I agree that it does.  However, I have purchased two in the last few years.  The first one worked fine for a couple of years and one morning after brewing I started smelling that distinct smell of electrical malfunction from overheating.  That time it was the power cord.
I liked the taste of the coffee brewed with the machine so much that I decided the malfunction was a fluke and purchased another one about 8 months ago.
This morning after brewing a second pot, there was smoke pouring out of the bottom of the unit! Thankfully I was in the room and immediatly pulled the plug and took it outside.
I initiated a return/exchange with the company today which was very reasonable ($10 fee for shipping the new one) and I've since decided it's not worth the risk of a fire.
Cusinart, you really need to fix this issue!!!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative