Instruction: Generate an answer to the question by utilizing the information contained in the document.

Input:
Question: Is this product being sold new in closed box or is it open box?
Document: My girlfriend and I recently moved into a new townhouse about two months ago, and we did our first major vacuuming of the place with this product that arrived today. The results were impressive to say the very least. Keep in mind, I'm used to old bag cleaners.It comes shipped in a few parts in the box, and is assembled easily with the help of simple and brief instructions.
To me, its nicest selling factor is the ball that allows for versatility I've never encountered with a vacuum cleaner before.The product functions extremely well at its intended tasks, and out of the box it gives you a surprising number of options to choose when cleaning. We have a mixture of hardwood, tile, carpet, and carpeted stairs, all of which were very easy to clean.
We were excited to purchase our first Dyson product. Based on all of the positive reviews about this unit and the hype surrounding Dyson in general, we were certain this vacuum would be amazing (and, frankly, worth the $500 price tag). Unfortunately, only moments after taking it out of the box and assembling it, we gave it a test drive and we were so unimpressed. Despite it's claim to be good for multiple floor types, it works terribly on hard wood or tile.
We had JUST used our old vacuum to clean the carpet in our living room that afternoon before the new Dyson arrived.So, guess what we did? Yep! We pulled the Dyson out of the box, set it up and vacuumed the &#34;freshly&#34; cleaned carpet (at least with our old vacuum) and almost filled the canister with what was sucked up out of the carpet! AMAZING!Using the Dyson is extremely intuitive and easy.
I have never really been that happy with it. It probably cost $300 when I bought it and it does an ok job, but loses suction after only a few minutes of vacuuming unless you keep emptying the bin and buying new filters. After the original cost of the old vacuum plus a few filters, all of the sudden a Dyson doesn't seem that expensive anymore.First Impression - Right out of the box, the thing looks impressive.
The best part of the Dyson is that it does not use any bags, so we never have to worry about buying extra things for it. We also like that we can see what we are vacuuming up, so we are assured that it is working properly. About every 3 months or so my husband will take the Dyson apart and wash all of the parts. This is also very nice because after that is done it works like new again. Highly recommend this product for everyday household use.
Since it was time for new carpeting, I figured it would be wise to also get the equipment to take proper care of our new investment and I must say this product has, since November, been put to the test and has passed with flying colors. I intend to use it frequently and hope it shall help preserve the appearance of our new carpeting.
As you can imagine, moving to a new place can track in a lot of dirt, and this particular location was the model home for the new townhouses, thus it experienced heavy and constant foot traffic. The DC40 really helped clean up the space, and we swear the carpets feel lifted and soft.I highly recommend the product to any homeowner who wants to have a fresh, clean feeling for their house, but who can also spend a little more to obtain that.
I bought the dyson ball hoover the day after my carpets were fitted.The ball drags on the floor leaving deep unsightly grooves across the carpets.I called dyson to complain about the design and although the rude salesman admitted there have been lots of complaints i was told i could not change it,and tough luck.I was also told there is no complaints department to take the matter further.I am left with a product not fit for purpose,and my new carpets look terrible.
This thing does not pick up stuff that I can see so I don't want to think what about what I can't see. I bought one and it was terrible right out of the box so I returned it and got another one because (it's a Dyson) but found out that is as good as it gets. My wife said it was good enough so I went out and bought a Panasonic that works great.
Answer: It appeared to be in the original packing materials...the box came all taped up but it came through the mail so maybe got a little beaten up in transit.  Am thinking they may have opened it to add shipping information...just a thought.  But really, it looked otherwise untouched and in good condition.