Instruction: Given a question and the related document, predict if the question is answerable based on the information provided in the document. Output only yes or no.

Input:
Question: Want to buy this product. I read a review which said that the company is aware and working on a stronger bracket. are they still working on it?
Document: Do not buy this. At least not yet. I had the same issue others had with the bracket not being strong enough to support the weight of the shower head. I contacted Culligan customer support. I was informed the product is on "QC Hold" status due to the bracket issue and they didn't have a replacement part they could send me that would be any better.They are aware of the issue and I hope are working on a solution.
I want to give this a 2-star rating, but "it's ok" was a better description than "i don't like it". I received this shower head from my amazon wedding registry. The filter part seems to be working okay and I'm already feeling like I have softer skin, so that is a good thing. Also, the water flow is still great and the massaging part is nice.
They said they would make a note of the design defect and then recommended that I return the shower to where I purchased it.If I owned Culligan, I would offer customers a free metalic mounting bracket upon request. After doing an Internet search, I found another company offering a similar filtered handheld showerhead with a metal mounting bracket for right around the same price. Culligan is known for their good filters, not their showerheads.
This bracket is not strong enough, however, for this showerhead. When you angle it, the weight of the shower head makes the angle revert right back to what it was- straight down. It works decent enough, but I wish the bracket was stronger so I could angle the showerhead where I want. The other negative is the spray settings...They don't change the angle of the spray, just the pressure pretty much (one allows for a pulsing spray).
I saw others review about shower head fall off but because I care more about filtering, I ended up buying the product. However, after using 6 months, part that holding the shower ball got cracked and no longer able to use. It says 5 years warranty, so I tried to contact and I was connected to voice mail and even though I left the voice mail, they never called me back.So, if you want to use if for long term, better find other products.
It's seldom that I write a poor review for a product since I do a lot of research before purchasing anything. This is one of the only showerheads that I could find that had a hose, and a built in filter but the fact of the matter is that the hose is the only metal component of this set-up- everything else is chrome plated plastic. I was installing the bracket that holds the showerhead to the pipe by hand but it broke while I was slowly turning it.
I'm super-sensitive to chlorine and I liked everything about the product (purchased 4 months ago) until the mounting bracket wouldn't stay in the up position recently. I just now called Culligan and they're sending me a new mounting bracket.The person on the phone (super helpful--emailed me questions to register so that I could get the warranty) said that, after enough stuff builds up in the filter, it gets heavy and the original version of the mounting bracket couldn't support it.
The instructions suck, but it is easy to figure out without them. Like I said, I would really recommend it, but if you are short, be aware of the height issue.
The shower head is great, except it doesn't stay up! It falls all the way down so that the water is going straight down instead of out. I contacted the manufacturer and they said it's not even supposed to be sold right now, because they are working on fixing this problem. I propped it up with a shampoo bottle, and it's fine for now.
I was able to correct this flaw by buyingZoe Handheld Shower Bracket, Solid Brass -Chrome Finish. It's unfortunate that the supplied bracket doesn't work and that you have to spend more than the actual product to correct the flaw. I suspect that if the handheld shower cost double, that most people wouldn't buy it therefore they had to keep the cost as low as possible. Now that the shower is functioning as intended, we are enjoying the benefit of the filtered water in both our bathrooms.
Answer: yes