Instruction: Analyze the user's review text and determine the overall sentiment expressed, then choose the corresponding sentiment option from the provided list (A: very positive, B: positive, C: neutral, D: negative, E: very negative) based on the identified sentiment.

Input:
I initially bought the 20GB Archos Jukebox as it was on sale, which I still see all the time...I had actually done a little research on MP3 players, and knew I wanted one with a) lots of hard drive space b) compatible with Mac OS c) USB connectivity
For these three qualifications, Archos appeared to be on top, if not in the most recommended percentile.  But when I brought it home and connected it to my iBook, I found that a download was needed from a non-Archos web site to be able to manage and create playlists for music!  The web site was owned by an Archos customer/fan who had no business relation with Archos!  How unprofessional I thought.  But even with this patch I downloaded into the jukebox, I still could not effectively create playlists.  Who wants 20gbs of unpartitioned music?  My second major complaint was the interface with the Archos OS.  It was cumbersome and inverted visually with the arrow pad on the face.
The two positive comments I still hold for the Archos 20gb Jukebox:
1) Size matters: very small and portable, plus felt sturdy enough to take a few bumps and knocks.
2) Price: Well priced for such a large hard drive, but then I guess that explains the numerous detractions listed above.
Archos has an acceptable product (for PC users at least) that could be great, with improved software for Mac OS, and a more facile and intuitive interface.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral