Instruction: Given a question and the related document, predict if the question is answerable based on the information provided in the document. Output only yes or no.

Input:
Question: What is the full length from ceiling down?
Document: They never replied to that offer. I suggest Customer Service try asking the customer... What would make you happy? I wound up taking their offer but now I have 5 lights and I only really need 3, I only hope the two I have on order come and are like the ones pictured on the website. I think the two I got that were wrong were returns to Amazon because they didn't look like the ones on the website that's how they wound up in Warehouse deals.
The pendant lights are even prettier than they appear. I highly recommend these pendants to add color, taste & charm to any home. I have seen candle holders to match but have not yet found where they could be purchased.
Quality wise, these are fine. The glass is heavy enough to not  be fragile, but not so heavy as to be unwieldy. The satin nickle canopy is attractive. But otherwise--what you get looks nothing like the pendant pictured. There are no darker tones, only reds and oranges, and with a light in the pendant pales considerably. They were so far off from what's pictured that I had to send them back, which is really disappointing when you're just getting ready to start a remodel.
I will update if the two coming from Amazon are correct items.
I ordered these lights and was very disappointed because the color is very different than what was shown in the picture.When I received the lights they were mostly red and orange.
I ordered 3 of these lights from warehouse deals and when they arrived I got 3 different lights one was Multi- colored like pictured and just what I expected, the other two were both different one was almost all red the other was red with a couple of black or dark blue stripes in it. Contacted Amazon and they did make a good offer to correct the problem offering 50% credit but not what I really wanted.
I looked all over for the right size light and colors for my kitchen. This is a beautiful light , and it gives a beautiful glow when lit.
Answer: no