Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
This is my second time ordering this product. The first time, the order arrived in a box, as pictured. The second time, the items arrived loose in an envelope. I am disappointed with the inconsistency.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: A: very positive