Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: My juicer broke and I am wondering if I can send it somewhere to get fixed?
Document: I love this juicer, it's been awesome for me and I've had it for over a month now. I bought this used like new and it came it great shape, the only thing was it was missing the plunger though which sucks. I tried to get them to send me a new one and they wanted me to send back the entire unit...I was not going to do that. So I still don't have a plunger but the juicer works great.
This machine is awesome. It all started with watching the film "Fat, Sick, and Nearly Dead". It really woke me up to healthy living and JUICING! So I started juicing everyday. I bought a Jack Lalanne juicer and what a piece of crap! It broke within about a month of some serious juicing multiple times a day. So it was time to shell out a little more buck to get something professional! So when looking for a new juicer I did A LOT of research.
I used to use Commercial Kitchen Aid juice extractor attachment to juice my wheat grass, but with all the power of kitchen aid mixer, it used to get stuck and start whirring and when I tried juicing beet greens, the gears started grinding and it broke! So the first thing I tried on the Omega was beet greens, and it went through without any struggle at all, added thick stalks of lettuce core, carrots etc, everything juices so easily, quietly and efficiently, the pulp comes out perfectly dry.
I bought this juicer only 2 months ago, and it is already broken. Not what I would hope for out of a $200 juicer.I almost gave it 2 stars because I was happy with the juice it produced, but I can't justify that when it broke so quickly.
I chose the Omega J8003 because I wanted to juice leafy greens. All my research indicated that a masticating juicer is much better than a centrifugal juicer at juicing leaves. Even the J8003, one of the most affordable masticating juicers that I could find, was at least 5x the price of my old centrifugal juicer (which I broke due to my own stupidity).
I bought this juicer after reading several reviews. Omega J8003 is my first masticating juicer. I love that I don't have to worry about the pulp mixed up with the juice. It juices almost all fruits and vegetables. However, time is the biggest problem. It works very slowly; unless it is given time to crash and juice the fruit/vegi, it will send the pulp with the juice. I didn't enjoy smooth and pulp free juice until I realized that it was supper slow in masticating each slice.
I purchased model 8003 in April and have been juicing everyday since, well, almost everyday...2 weeks after receiving my juicer, the juicing screen cracked. I had to go back to my manual juicer until a replacement part was sent. Custom service was helpful and sent 2 replacement parts. Since they sent me 2, I worried the juicing screen might be an ongoing problem. I have now had a second juicing screen break. Omega is going to send me another new one.
The second one broke when juicing a lime...
This is probably the best juicer for price out there. Slow speed to preserve the enzymes and taste... well built... Should last for many years. I bought it used from this person and it was in excellent shape as reported. Not a problem so far. I saved some money buying it used and hope to enjoy it for a long while. If you were wondering about juicing carrots, this machine does them just fine.
I love this juicer. It is easy to use, though you do have to prep the vegetables and fruit, and juicing does take longer than a centrifugal juicer but you get more juice out of leafy greens.
Answer: Defective in workmanship or material is covered with (15) years warranty, from date of purchase. A service charge of $10 must accompany any unit over (1) year old. On their registration record, it says, for service, send  juicer or part to : Omega Products, Inc.6291 Lyters Lane, PO Box 4523Harrisburg, PA 17111For additional service or operational information, contact Omega Products, Inc. directly.Phone: 717-561-1105Email: omega@omegajuicers.comWeb Site: www.omegajuicers.com