Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: Ipod froze... My ipod froze I've tried everything to get it back to normal, but it looks like it's not working! what else can I do?
Document: I really am enjoying my iPod however I bought it mainly for working out at the gym. After about 30 minutes of jogging it freezes which I find really annoying. If you want something for working out I suggest you get the nano or shuffle...but it is great for everything else. The photos come out crystal clear. I am having trouble getting my home video on it but I am sure it has something to do with me. As a whole I really am enjoying it.
Except the seller never mentioned in their description that the iPod has about two hours of battery life down from 20. The description claimed it was in perfect working order, but it is absolutely not.This is extremely unfortunate because I started to use it at work instead of just having it as a backup.Really disappointing since everything else is fine.
I got 8 hours out of it the first few days, but a few weeks in it runs about half that on a normal basis.Minuses-iTunes: You have to have a good computer to back this device up. Without it, your iPod will not be half the device it could be. Everything on your iPod HAS to be backed up on your computer as well, and you cannot use it to transfer music from a different computer to yours.
As a lover of all things Apple, I want to give the iPod video 5 stars. I purchased this item a week ago today, and have one very minor scratch on the screen. The scratch appeared about 4 days after my purchase. Scratches are normal considering how much an item like this gets used, but I was extremely careful and still got a scratch. Very disappointing. I still have a first generation iPod and it looks great to this day!
I love everything about my new video Ipod except the battery life. The box claims it can play songs for up to 14 hours but I've found reality to be more like 8. I don't really watch videos on it but I can only assume that would deplete the battery very quickly.
I was not overly impressed with the Ipod. Cant use it as a storage device (like a thumb drive). Itunes stores songs in some messed up file fromats and data files. The device froze on me once. If I can turn back time I would have bought something different.
I was so happy to find a refurbished iPod for my daughter that was affordable! What a waste of money! $100 down the drain! Within 2 weeks it stopped working. I took it to the Apple Genius Bar and many experts later I was told there was nothing that could be done to get it working again. My disappointed daughter, my loss of $100, my total frustration and waste of time (I do NOT like to stand around in Apple stores!) add up to a HUGE waste.
I do not own this product yet, but tried the one my cousin has. I found this product to be quite impressive. The performance also is at par with the previous Ipod products. I have been using another mp3 player. Think its time to switch to Ipod.I have one query, which is still unanswered: can i continue to use it through USB cable even when the battery stops working (no recharging possible)? A laptop can be used that way even if its battery is not working.
For video you must also convert all your videos to it's MPEG-4 specification.You see the iPod does not play friendly with other formats and players. I find the fact that Apple always advertises how their products are always compatible with everything to be extremely ironic in this case. You see Apple Macintosh's have to be compatible with everything or else no-one would use them. However, in the case of iPod, Apple has an EXTREMELY popular product.
The Zune has a bigger screen that is about it. Everything else about the Zune is second rate compare to the Ipod. Just look at the lastest issue of Maximum PC when they compare the two softwares. Microsoft Zune sales has been so slow that Microsoft got rid of the head of that department.
Answer: This has happened to me.  I fixed my problem by resetting my iPod.  Please download the manual from Apple's website.  Unfortunately Amazon won't let me post the direct link.Go to Chapter 6 (page 55) of the current manual to troubleshoot.  If you use Windows version of iPod and you manually update your playlists, your problem may have been triggered by improper disconnection.  If that's the case, make sure you always eject your iPod first by using Window's System Tray (much like disconnecting flash drives).  Good luck!