Instruction: Given a question and the related document, and generate the answer to the question based on the information provided in the document.

Input:
Question: Can you tell if the software is updated to 3.1? If not, how would I do that? TX
Document: Will update the review later on based on my experience.Why 3 Stars???1. It did not come with any spare filters2. No user guide was provided with package3. The battery display looks like its always charging even when not connected to charging base4. The vacuum stops cleaning the instant its dust bin pops out even a little bit. Every time it goes through the elevation between hallway and the bedroom, the dust bin pops out a bit and I have to manually fix it and restart it again5.
I have been dealing with NEATO for 3 weeks now and have given up. The first one I received would dock up and act like it was charging but would not, the second one I received would not charge either and would only beep telling me it needed to be charged. I am now on my 3rd NEATO with the same results.
Which leads to my only real complaint, the bin fills up too quickly. I would say every 1000sqft in your home it will fill up. We have 3000sqft of hardwood and we have to empty the bin 3-5 times if does the whole house. That seems to be the real limiting factor and why I only rated 4 stars. The noise is also incredibly loud on hardwood, but we don't mind. We just set it and leave the house.
I purchased one of these and it would not charge. I spent 30 minutes on the phone with Neato checking everything and they told me it was defective. I also learned that these models only come with a 90 day warranty vs. 1 year with the new ones. If you shop around, you can find these new for around $219. I would recommend getting a new one with a better warranty and no prior issues.
I liked this vacuum cleaner the instant it arrived. It was much better than the infinuvo cleanmate QQ-3 in terms of navigating the room and in terms of suction power. The way it moves around the chair legs and furnitures makes you want to love it. It has got a 7 day schedule as well which is good for automated cleanings. A remote would have been of utmost help, but its not a deal breaker in any case.
I was very reluctant to plunk down $189 on this vacuum without knowing how well it would perform. My wife and I love it. It's one of those purchases that you have to tell everyone about  because it's so cool and makes you feel extra smart.The Good:  It's a vacuum, not a sweeper so it really does the job. It's design lets it get into tight corners and under the edges of cabinets and furniture if there is enough room. It's easy to clean and change the filter.
When it works it does a great job, even better than my Dyson. I'm amazed by how much stuff this little guy picks up even after I had just vacuumed. Only problem is that sometimes it will just stop working in the middle of its job and either say its stuck on something (when its not). Or it can't find its home base (when its 3 feet away from it).
Former Roomba owner turned off by price inflation over last ten years. Gave this a go and very satisfied. As far as I can tell, it's more intelligent (actually navigates obstacles instead of running into them repeatedly and leaving scuff marks) and it surmounts obstacles that left the Roomba bewildered (e.g., a rug with frayed edges and even my fur rug).
I read that it was loud before I purchased so I was prepared for that. I set it to clean when I am not home. I have 3 children and a 2k sq ft home and it takes a lot of the work load off of me which is great. I do recommend getting more room barriers. My kitchen table and runner table have low metal rods that sit fairly close to the ground and my little buddy bangs himself and scratched himself up trying persistently to clean under there.
Very occasionally it will get stuck e.g. on a rug edge or behind a table: then it needs to be helped. Although it does get close to the edges of the room and objects, it doesn't get *right* up, so there tends to be a band of un-vacuumed floor about 1&#34; at those edges.Worth the price just for the entertainment value.
Answer: No idea if it's updated, and it never occurred to me to check it or update it, but according to Neato's website, there a USB port on the Vac that will connect to a computer, and Neato's PC application will update the vacuum's software for you. I'll try mine when I get home!