Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
This product sounded very good, and had some nice features like
an easy to use remote. But, within a week it had shorted out and
destroyed two speaker systems. Loud explosion in house, smell of
burning circuitry. Obviously, no output protection circuits. I am trying to get through to Sherwood, but they have not responded to phone calls or e-mails for almost two weeks and I am preparing to take my complaint to appropriate consumer protection agencies.
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Note, I emailed, called Sherwood several more times and even tried to get the company I bought it from involved, but never have had the courtesy of a response. Zip. Stay away.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative