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Question: Has anyone taken this apart and see what maker of the HDD is? WD/Seagate/Hitachi/Samsung? Thanks.
Document: Also the Fantom is very solid - a nice metal case instead of plastic...it just has a nice feel to it. Also the stand that is in included is a nice feature. I've had the drive now for a few weeks, and I would certainly recommend that someone shopping for an external hard drive should consider the brand. However, they are a bit more spendy than comparable WD or Seagate drives, but I feel the extra cost is worth it.
Only time drives get warm to touch is when running solid for more than 4 hours. As there are no fans, drives run quiet and metal case does nice job removing heat from actual drive. They do cost more than Seagate or Western Digital, but those tend to use plastic cases and I did see Seagate fail, drive would not recognize on any computer. I took that Seagate out of plastic case and inserted in to aluminum external case, amazingly now the drive works fine.
I've been a professional graphic and web designer for more than 15 years, and I've owned external hard drives from all the major manufacturers, and a few in between. I currently have a Lacie, a Seagate, a WD and this new Fantom sitting on my desk.This Fantom drive replaces a CalDigit Media Drive, for which I paid more than twice as much, and which was only 1 TB. That drive, hyped as a reliable pro-quality drive, was noisy and lasted less than two years.
It's much larger than portable hard drives, faster than necessary for basic photos/videos and has a large power supply to run it. If you just want something similar to a USB, get a Seagate or WD portable. There pocket size and you don't need any power source like this hard drive does.Couldn't be any happier with it! Such a good idea my friend is buying one next to free up his hard drive now too. Definitely worth it if you want a solid gaming or fast-powered external.
I already was told not to expect phone support so when my Samsung laptop lost access to the music files on this drive I followed THEIR procedure and submitted a support ticket online. First problem was it told me it had sent a support ticket number to my e mail address but it hadn't. I called sales the next day and they had the ticket number but Greg couldn't get anyone to work on the problem because ALL of the engineers were in a training class.
I bought the Renesas/Nec driver supported card 700200 driver seems to work fine with my dv6t HP laptop quad first gen i720qm processor. Seems another competitor web site shows this drive having 32mb of cache. Note both black fantoms have hitachi drives 7200 rpm while the green drive has a seagate at 5400 rpm. The price is still good here on Amazon and cheaper than their competitor...you know who. Forgot to mention I have WIN 7 64 bit.
you have USB 3.0 if you are going to run games via the external or you will have issues.Thanks for reading!
**Update**My hypothesis was correct - I back up my computer once a week, and the backups (usually between 1-5Gb) only take a few minutes to complete. Cheers to Time Machine! Furthermore, I tried temporarily decrypting my MPB to see if there was any noticeable difference in backup times - there was!
Have WD hard drive also same configuration as fantom , buy the fantom worth the extra money.
. whew!!! and one that looked like a CD. What kind of screwyness is this!! I'm a PC tech and never have seen anything like this. After looking online for Toshiba drive issues, this is a pretty standard complaint. I don't know if this is a Toshiba issue and that if you get lucky enough to have a Western Digital or some other brand in the Fantom, this will not happen. I may try reformatting the drive to see if some goofy software was loaded or odd formatting.
Answer: Yep.  After using it initially, I couldn't get windows to see it any more so took it apart.  The drive is a Toshiba, which gets great ratings on drives.  The problem with the errors could be a windows USB3 driver.  Still not sure. Might re-assemble it to see if anything has changed.