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Question: which is better, kitchenaid or Cuisinart?
Document: Just use chop food. I bough a new KitchenAid mixer with 375w power for dough knead (still not strong enough since pasta dough are dryer then the bread dough. I got it because costco carry it with lower price. I mix a little bit then use my hand to knead it. I wish there is a better choice for the pasta dough knead.)
Not only was customer service less than helpful, they were unreasonable expensive and not even in stock. Imagine not getting replacements on a two year old widely used appliance and no help from customer service. ?!? I ended up buying a kitchenaid foodprocessor which was not only slightly cheaper but has a stronger motor and a better rating in consumer reports plus great customer service. It makes dough without any effort and the setup is simpler and seems sturdier. I wouldn't switch back even if I got a free cuisenart.
I have used cuisinart food processors for 30 years. The service and reliablilty was far better with the original 7 cup capcacity cuisinart. Mine worked great for over 15 years. When I sent it back for repair, they replaced it with a new one. I now own 3, this 11 cup model, the 14 cup, and a mini prep. I rarely if ever use my mixmaster.
I've been using my old DC-8 Cuisinart food processor for about 20 years but it finally gave out. This one is so far superior; they solved all the issues that made the old one less than ideal. 1. Easier to take apart and put together. 2. Stronger motor. 3. Better with liquids. 4. Easier to wash and keep clean. 5. Better for making bread--I can make 2 loaves at a time now and it doesn't overheat. Couldn't be happier.
All the parts clean up quickly under warm running water. I am so pleased with this machine. I went to the store with the firm resolution to buy the Kitchenaid food processor, but I changed my mind when I compared it to the Cuisinart. I think this machine will serve me well in the years to come.
When looking for my first food processor I wanted quality. Cuisinart was a name that spoke quality. I guess that is done now. After two years it broke. The motor poured black smoke into my kitchen. Reading the reviews above seem to be saying the same thing. I have sent emails to the company, but after reading the reviews I do not expect to hear from them. I am buying a Kitchenaid.
When I requested that they just send a new one out and not make me return the old one again, I was refused. No return, no replacement.Another 4 weeks, phone calls and emails later I received the new unit; the top and the bottom didn't fit together.I bought a Kitchenaid food processor. I will never buy a Cuisinart product again and I suggest that you don't either.
Another round of phone calls yielded a person that said that Cuisinart had not processed the replacement yet...a full two weeks after they were notified. I still have not received the lid and the processor is useless without it.BEWARE! This company tries to sell their products in the top-end of the price range, but their corporate customer service system is as bad as it gets...at any price. You can do yourself a favor and shop for another brand. I'm looking at KitchenAid.
I got this food processor because I want to make fresh pasta. My KitchenAid 275w mixer broke when I first time make pasta. I did research online and found use food processor it the way to go. But when I use the Cuisinart DL-2011 Prep 11 food processor I had problem with the blade keep lifted up. It damamge one of my bowl. But as the machine it is powerful enough. Their engineer need to think of away to improve this problem. I still have my food processor.
was the huge feed tube.The Kitchenaid's tube looked so small compared to mine and you may not think that it would be a big deal but even though I had only had mine for a few days the big tube made a big difference. For instance I can stick a whole potato in mine and make instant hashbrowns or fries. with the KitchenAid you would have to cut up the potato first and fries... please, it may have the disc but who wants dinky little bits.
Answer: I would definitely recommend Cuisinart....  If any indication of Kitchenaid - I ruined one of their top of the line blenders, because of the 'cheap'  design and construction.  Plus the motor on the Kitchenaid could not stand up to the task of making home-made mayonnaise (which requires an extensive time of blending).  The motor on the Cuisinart has a safety 'shut-off', which so far, I have not had to challenge after many uses.....