Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: Has anyone else had trouble with filters continuously releasing charcoal (not just 1 or 2 pitchers) as I have?  This seems like a new problem.
Document: I have been using Brita filtered water for years. 2 of my pitchers are at least 7 years old. The filters are still the same size. Some manufacturerschange the design of their filters, forcing you to buy a new pitcher but I have never seen Brita filters change in the ten years I have used them.This 10 pack of filters is the cheapest price I have seen online or in stores including Sam's.
This is half true. The filters arrived in a big box that looked just like the picture above. When I opened the box, it contained two smaller boxes of five, like you would find at the store. I thought "oh cool, these will be easier to store in my basement than a big box." Each filter is individually wrapped, so I don't see what the big deal is. That said, if you have trouble with 2 x 5 = 10, then these are not for you.
Not much to review here. I did find this filter to be a perfect fit to the old Brita pitcher which I no longer used because the filters (number obsolete) were hard to locate. Glad I saved and bought a 10-pack for my new pitcher and now have two working pitchers for different locations.
Some have said these are not true Brita filters. The ones I received are. One other thing I noticed is I have been using a Brita pitcher for a few years now and this batch of filters seem to of solved the charcoal passing through to the pitcher problem. I've used two of the the filters in this batch and have seen only one speck of charcoal in the filter chamber and none in the reservoir. So somehow they have fixed that issue.Overall pleased with this set of 10 filters.
We use the Brita system when we are on the road. It works, the water tastes good. The only problem is the charcoal leaks from the filter.
Fast delivery. The filters' box was a little dent but inside it everything was perfect.According to several others reviews you get 10 filters splitted in 2 different packages (5 filters each package) but I don't really understand where the problem is, I mean, seriously, why people complain about that?I'll buy them again for sure next time
Works as they should. Gets the &#34;ick&#34; out of our tap water.Love the 10-pack, as I have 2 Pitchers.Fast shipping, would order from again.
I bought these filters because I use them all the time and love them. However I ordered a box and when they came all the charcoal was all over the place, all twelve filters were ruined. I sent them back and got a refund but I feel like when I order some products online they send junk in hopes we don't return them.
I ordered these and they got to my house &lt;24h later, which I prefer to driving around town. The deal seems solid.The second point I wanted to address was whether these are "old filters". They are new, unopened, in the org packaging, etc. I don't know that carbon filters even expire, but these look new and work just fine.
If you are a Brita user, then the ten pack is the way to go. I have two pitchers, and it is great to always have filters on hand.
Answer: so far I have not had that problem but I appreciate you telling me about it.  Maybe you just hada bad one.  hope so