Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: My cassette on either side is not working. I put it on tape, but I do not even see the lil things spinning when I press play or fast forward.
Document: The radio and CD functions work great, and the sound is good from the system. The issue is with the cassette tape player - the tapes do play, but there is a loud mechanical noise from the tape drive that makes it all but unusable. Both the left and right decks have the same noise, as both decks drive at the same time, even though you are just using one or the other. Wish I had gone elsewhere.
To make it short & sweet - when did I buy this?, maybe a month ago - after 3 hours of combined play time on the cassette drive ( i'm old school) it quit - the drive doesn't work on either side - at least it didn't eat my tapes - so, I'm guessing the drive belt broke already. VERY, VERY, unhappy with this thing - I remember reading the included instructions saying to return the item to keep the original packaging - well forget about that, thats long gone.
I have in the last week just open my Hi-Fi went to play my new CD 's I had just bougth.CD Player isn't working right.The sound keeps coming in and out like the wires are loose .But the tape player works fine.Would like to send back and replace with another one.But do not no to do this.Please help.
The power cord had the wall outlet plug on both ends!! !We used cord from an old printer we had to see if the sound made this boombox worth keeping. NO! The cassettes dragged and CD's weren't clear either. Only thing we liked was how easy it was to return and how fast the refund took place.
Also if you want it for cassette recording it records with a loud windy sounding noise in the background. That is probably the buzzing sound being recorded, too, though it sounds a bit different but is just as annoying if not more so. I used a brand new blank tape  Prerecorded tapes don't sound as bad but you can hear the noise as you play those tapes, too.
my mother love this radio cd cassette recorder now she wake up hearring christian music.thnk u AMAZON,i found things that i though i could not find.i need 1 more and is a 9.6v adapter.i will find it hear.in AMAZON.thnk u all that are working in this company is a thing 2 find things u need.
Do not buy this item!!!!! I bought it to record tapes from cds . The tape recorder did not work even once.It eats and breaks the new tapes.I would like to return it and buy something simpler but i did not keep the original packaging.
for what I was looking for it was perfect, I needed the speakers to work seppareted or individally, since it didn t have an equalizer, I just had to diconnected manually either one for my porpouse. I have some cassettes prepared to listen just the music or the voices depending wich speaker is working, so it was fine, cause I haven t been able to find them in cd. the only problem it was that the cd player didn t work, it played for three seconds every cd and went off.
Disc player seems to work well but tape playback is a little slow and twangy and the tape produded when dubbing is even more so. I therefore requested authorization to return the item and the seller asked me in reply to try adjusting an internal switch, but this did not help. I then discovered that even though the product is being returned due to a serious defect I must pay the return shipping cost -- and the cheapest optionis UPS at $27.
I bought this item for the dual tape deck so that I could dub some tapes. Immediately out of the box, the high-speed dubbing switch did not work. The tape recorded at a low volume with a lot of hissing. The original tape was at the right speed but when I tried to dub tapes, after a few, the motor speed increased and the dubbed tapes recorded at a too-fast pace and are too high-pitched. Yuck.
Answer: First off you purchased a defective Supersonic player. I had 2 of these and threw both of them away in the trash because of constant problems. Just throw it away and start over with something new.