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Input:
Question: Wher can I buy replacement suction cups? Mine are already not sticking and I have only had it since May.
Document: I bought this unit in May and it works wonderfully. It gives me a great sense of security to have a record of what happens in front of my car. I have had too many close calls with bicyclists to not have this protection. I had some issues with the suction cups and BuyCarCameras Corp has bent over backwards to accomodate my need for more cups.
And a word of advice. Use the 3M stickers they provide you with and the suction cups are a non-issue. I misplaced mine and improvised with some strips I bought at the hardware store. It works great and provides important stability to the camera. The most impressive featuure of this camera is that you can use the SD-USB reader to play your recording on any computer and it captures all sports of data that you might need.
I have adjusted rating to 5 stars based on Vacron-USA's most excellent customer service. They kept me informed of the RMA status the entire time and offered free suction cups, an SD card and USB SD card reader. I was informed of the upcoming 360 degree suction cup mount and cannot wait to get it. Also their English user manual is being updated so our feedback has been taken seriously and THAT'S CUSTOMER SERVICE!Edit - 04/25/2013 - finally got the replacement unit and it's working properly.
That may just be a limitation of the resolution in general, not of this specific camera]- No configuration necessary before it was up and running (except I did set the date)- Works fine at night (haven't done much of this, but so far so good)Cons:- Horribly designed in-the-box suction mounts will not last. All were destroyed within a couple days of mounting/dismounting, careful as I tried to be. All three are required for stable mounting.
This is the issue I have when installing this camera in my Porsche Panamera. The suction cup mount base is already touching the camera body so I couldn't make the camera lens go any lower. * This camera uses a 5V adapter instead of 12V, making hard-wiring this unit difficult. The 5V cigarette lighter adapter comes with a long cord (15 ft?) and the camera end is a mini-USB connector. I wish Vacron can come up with a hard-wire option in the future.
I have noticed the suction cup problem others have identified, but if you let the cups cool down for a while, they work fine again. Also I have noticed if the unit is in a hot car on a hot summer day it will overheat and stop working. I usually unplug it for 5 minutes until the AC cools the car down and everything is fine again. Going to purchase another one for another car.
I bought this product after a crooked NYC cop wrote 2 false summons in the morning on my way to work. This was going to be my force protection from these criminals. After installing the unit with the suction cups I used the Vacron with no incident and was actually very happy with the video quality (recording at 1080p 30fps)  and the ease of use, start the car and it starts up in 5-7 seconds.
This cam recorder is difficult to use. Instructions are lacking in detail. I bought this last summer, and I am still having trouble using this thing. The three suction cups stopped working only after a month. I am looking for an alternative means to mount the camera. I would like to return this item. However, I don't have most of the packing/items that came with it. I won't recommend this camera.
SO, you (at least I) go try it and see how itworks. Not as user friendly as I prefer, but still within reason.~ Accessories: Power plug, REMOTE CONTROL, Product CD (Manual),8G SD Card! (uses about 1G per 15 minutes), USB to SD card adapter! !,suction cups. . . . . . . I'm impressed.~~~ Surprise! ~~~ The G shock sensor will automatically record in nonoverwrite mode!
****** The suction cup mount is terrible. I had a hard time installing the suction cups to the final position without almost tearing them apart. Secondly, once mounted to the windshield it's very difficult to gain access to the small suction cups and remove the camera. When I first mount the camera it wasn't perfectly aligned and I could hardly adjust the position. Many radar detectors' detachable suction cup mount designs are far easier to remove and adjust position.
Answer: You can buy those at any hardware store, take one off and get the same size.Louis