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Question: Steamer works but no water reaching filter! I bought a DeLognhi Retro espresso maker through Amazon, got it home, and just tried it. The OK light comes on, but when I turn it to the coffee drip position, it only makes noise but no water reaches the filter. I've put the filled water tank in and out several times, thinking maybe that was the problem, but it makes no difference. Plus, the steamer part is working, which means water is being received from the tank. Still, the coffee part does not get any water even after several minutes. I have put the handle in all positions, turning it as far to the right as possible, both with and without coffee in it and with and without the filter in it. Would love to be able to use this and not return it, especially since I bought $50 worth of pods that I'll have no other use for. Any help or ideas much appreciated!
Document: I bought a DeLognhi Retro espresso maker through Amazon, got it home, and just tried it. The OK light comes on, but when I turn it to the coffee drip position, it only makes noise but no water reaches the filter. I've put the filled water tank in and out several times, thinking maybe that was the problem, but it makes no difference. Plus, the steamer part is working, which means water is being received from the tank.
I have put the handle in all positions, turning it as far to the right as possible, both with and without coffee in it and with and without the filter in it. Would love to be able to use this and not return it, especially since I bought $50 worth of pods that I'll have no other use for. Any help or ideas much appreciated!
Bought this more than a year ago but it broke down after 6 months. Got a replacement since it was still under warranty and so far it's working fine. Like most have said, the main plus is the price and with a little practice (with the grind and tamp), you can get good coffee with crema too.My only worry is if it'll break down again. But i'd say i've had my money's worth with this. (I use it about 5 times a week on average)
Purchased Bar32 Retro from Amazon in 2012 specifically to use ESE pods. However, only a paltry shot of puny strength comes with one pod. No problem, I'll just use the double pod holder THEY GAVE ME to put in two pods. BAD IDEA. These cheapy units can't handle 2 pods at once and make muddy coffee, chew up the pods and leave grounds all over the place. Hardly the point of using pods. Turns out these units aren't even supposed to use 2 pods!
So from now on I will turn the machine on, and when the green light comes on I will make my espresso and shut it off.When I first got the machine, I would warm it up for 15 minutes, as several sources said that this was needed to get the water hot enough. With this machine this does not seem to be the case. There is no difference in the taste or the temperature of the coffee when you make it after the light goes on and waiting 15 minutes.
The steamer seems to be working fine. I waited a half hour and tried again and still nothing other then a big loud noise and dry coffee. The water is not even reaching the filter! Is this a manufacturer defect??? I am SO frustrated! Just reading other review, I have seen a trend of De'Longhi not standing by their products. I hope that I can find a solution or get a refund!
I tried with 2% milk. Did not try with skim milk as they recommended. Haven't had any issues so far. The waiting time for the machine to get hot is not that much (may be 2-3 minutes). I used the 2 cup filter and always press the powder in the filter very hard to make the coffee as strong as possible. The espresso itself comes with lot of air bubbles, so that when I just add milk, it remains frothy without using the steam pump.
I've been a coffee snob for several years have several brewing machines scattered throughout my kitchen. Since I got this machine xmas morning, all the others brewing systems have become obsolete.It produces plenty of steam in a jiff, and the removable water tank is very handy (especially for use with my water filter).
I tried to make espresso several times with this but the water never got above 120 degrees, even when following the instructions word for word. You can't make good coffee/espresso if the water doesn't get hot enough to extract the coffee from the bean. I called the De'Longhi customer service number and they are supposed to send me another one. It's been at least 2 months since I've purchased this and have yet to start making the cappuccino I envisioned.
Bought in January 2013, hopeful, as the espresso maker we were replacing was a delongi. Now April no one can get a good cup of coffee even using the pods from Illy. Water comes out of the milk steamer while using it. Water leaks out the bottom so have to keep it on a tray on the counter. Now on Amazon searching for the next espresso maker and I will email delongi to let them know how disappointed I am, because I have owned other delongi made items and they were great.
Answer: I have the same problem on my first one after 6 months, replaced it under warranty, and the new one starting having the same problem after 3 months. However I by chance found the fix to this problem as I suspect that it is caused by the steam built up if you left the machine on too long. Here is what I did:1. Turn the switch to activate coffee/hot water flow. At this moment no water is delivered to the filter as stated in the problem.2. Place a cup under the steamer wand. Rotate the steamer/water flow knob on top of the machine to deliver hot water from the steamer wand. There will be both water and steam coming out of the wand and the steam will make quite a bit of noise. Wait for all the steam to come out (and the noise should be gone) and only hot water is delivered. Rotate the knob to stop hot water delivery.3. Now the hot water should be able to run though to the filter. You can turn the switch back to heat up mode to wait for the green LED before making coffee.Hope these steps help.