Instruction: Answer the given question using the supporting document.

Input:
Question: Can you get a Tech support contract from Dell if you buy from Amazon?
Document: I did not order it through Amazon.In October I went through the first level of Dell's Inferno. Got the Blue Screen. I immediately called Dell, and when I say &#34;immediately,&#34; please don't get the idea that they came to the phone in any manner resembling immediacy whatsoever!
I first ordered a HP all in one and was very unhappy, HP was very difficult to deal with so I contacted Amazon and they were able to give me a refund and a credit. I ordered this Dell and was so Happy! The delivery was very quick and I love it! Perfect size, sound is great and all over happy. The only thing we are disappointed in is that it has Windows 8 = ) but not much you can do about that.
The best part for me about this unit is Dell provides Windows 7 driver support, something that HP(unfortunately) is lacking in. My only complaint if any would be in the quality of the wireless mouse/keyboard(which isn't at all bad but could be better), also the fact that they require a usb adapter instead of internal bluetooth. However, I knew this going in and it is really an non issue.
Perhaps that&#8217;s where Air Malaysia 370 landed. In the middle of Dell Customer Service and Technical Support.Cut to January. The keyboard stops working. Just stops. The onscreen keyboard works. But the CD/DVD driver is also nonfunctional and I am unable to access any Windows 8 apps. Then I'm not able to even open Word documents.
Finally I remembered, I still had the old Dell 8400 hard drive and the external hard drive, so after picking myself up off the floor I had a local tech restore most of my files and re-install Windows 8. It wasn't great, but it was OK. I had lost some data, but they had never told me I could lose data with a parallel re-install. Following an attempted repair, the computer was slow, and begins to have all sorts of speed and browser issues.
It was like being in a maze where you know you will never get out. It's a war of attrition with Dell, they stymie and stonewall until they figure you lose persistence or pay someone to do what they say they will do for free.We had 3 weeks of the computer finally working fine.
Love my Dell, hate Windows 8. I had another Dell yrs ago and really liked it. I didn't get the touch screen because I had a different brand and the fan in it wasn't big enough and kept frying the insides. I do have to say that the keyboard and mouse that came with the Dell is cheaply made.
A whole new world opened for me when I went live on this new pc. I had a dated Dell laptop and broken printer and badly needed to upgrade both. I need to learn how to live with Windows 8; I've been a 7 and Vista user for so long! I read that Windows 8.1 is easier. I may get it, but I think I'll challenge myself with this first. I'm not as negative about it as some reviews I read while researching a new all in one pc.
Using it right now however TAKE CAUTION, when I chatted with amazon I asked if Microsoft office was installed I was told yes, when it arrived it was not. I called amazon who said it doesn't come on the computer and would need to purchase it. However amazon credited me the difference to cover the purchase of Microsoft office.
I'm in no way tech savvy so I'm going to hunt and peck my way through to thorough mastery of this pc and try to utilize it to its full potential. I wanted to give my first impressions, and will update periodically with accolades and/or criticisms.
Answer: Comes with dell support and can be extended with them too.