Instruction: Answer the given question by extracting information from the supporting document.

Input:
Question: Will i get subtittles on netflix?
Document: Sony, how about an App for NASA TV, or put flash in the browser.Can't delete the Apps shown in your list that you don't want. It should at least be smart enough to put the Apps you actually use first.....grrrrr. So you have to go down thru them all to get to YouTube, or Amazon.What is it when you select the Netflix button? Instead of going in to Netflix it says its ready to connect.
Netflix sucks on it, and Amazon Prime app sucks in it, it is so user unfriendly. I hate this player and can't wait to get rid of it. I'd rather get another Roku and keep ripping my DVDs and Blu-Rays to my server and watch through there than waste more time trying to get this piece of crap to work. To Sony: EPIC FAIL!
Had a problem with the remote. It barely would work while sitting on the couch. Had to be right up on machine. The remote was replaced and it worked better. still have to get closer to the machine for it to work really well, but at least we can access Netflix now without the initial problem. Customer service was a little lacluster, but they did what they had to do to make it right. Looked in walmart later and found one similar, new, for the same price.
Well...after my son spent over a frustrating hour trying to get Sony BDP-BX59 registered with Netflix, he had to leave. He is computer savvy and usually can fix all our electronic problems, quickly.Then I spent about 20 frustrating minutes, to no avail. Next I called Netflix. Netflix gave me this number (1-239-768-7547) to call Sony, and we finally got connected.
When I select Netflix, I have to wait, but instead of Netflix I get a window saying Content is Ready with the option CLOSE, part of the same flow is the option CANCEL. Unless I'm paying attention it's easy to select the wrong one. (If I was paying attention I probably wouldn't be watching TV in the first place. )If the DVD drawer is open, it won't do anything until you close the drawer, but it won't say to do this until you try to do select something.
so stay away from SONY BLU-RAY/VIDEO STREAMERS till they decide to get their ACT TOGETHER.
WiFi was easy to set-up too.Now I am trying to get them to pay to have it shipped to their repair center. Why should I have to?!?! Will update you further!
If you have a problem with any item they will make it right for you. So to the unhappy purchaser who gave the PRODUCT a low rating because he has not tried to return a defective product, take it back get a refund and buy one from Amazon.
Was able to get some files to play I couldnt earlier, but weird thing is sometimes it says it can't play the file (wrong format/corrupt file) then it begins to play for a short time.
It is difficult for me to make a firm judgment because I am having trouble following your limited directions on how to use it.Is there a phone number you will give me so I can talk with a person and get some help?I look forward to a positive response from you.Thanks so much.
Answer: Yes, it's different than when watching a DVD. With a DVD there's a button on the remote. With Netflix you have to stop the video, which returns you to a window that's one step from browse. Scroll down 2-3 items, select. then scroll back up. not the easiest, but it works. Image quality on WiFi is pretty good, actually better and smoother than on my MacBook Pro.