Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
I'm on my 2nd one. I liked the first one so well that when it finally wore out I bought another. The quality level is definitely different with this more recent buy (about 6 months ago). Both units leaked from the reservoir. That hasn't changed. But unlike my first one, this one died after just 6 months. The heating element (that boils the water) just stopped working all of a sudden. The red light is on so there is power to it, but nothing happens. Very bummed. For this reason, I don't have a lot of loyalty any more to this brand. The quality is definitely not as good as in years past. I'm going with a different brand for my replacement. Maybe Krups this time.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative