Instruction: Generate an answer to the question by utilizing the information contained in the document.

Input:
Question: Are these pillows soft or firm?
Document: These pillows are firm but feather soft, they stay warm while sleeping on them, always retain their fluffy shape, love them
Pillows are nice but had to return they are too soft. Husband likes a firm pillow. reLly wanted one like they sold yrs ago with feathers and the heavy blue and white cover.
They thinned out after two nights. I was expecting soft yet firm, but they thinned out quickly. I had to order another set so I could sleep comfortably.
nice pillows and a great price firm enough for me. A great product, much better price than some pillows. Fantastic.
I must say I was very disappointed in the quality of the pillows from the standpoint that they virtually went flat when being slept on.My hope was that the pillows would be firm enough to support my head and at the same time malable enough to form for greatest comfort. There just wasn't the right amount of support there for me.
We have bought the under twenty dollar BeautyRest and Cannon feather pillows before and they are just wayyyy too hard and are even loud when trying to move them around....and are even still way too firm after many many many months of my dear Hubby trying to wear them in for me...so I use them for my sides and between legs.
there a lot more firm then what i wanted and you do need to let them air out for a few days
Great pillows. Soft, easy to fold for support of neck.
Bad smell and black feathers, are not soft, it feels with sticks. Expected to be as Ikea pillows, very disappointed
Great pillows for myself...if u like soft cushion under ur head than this is for u. I really love them.
Answer: The started soft .  Now are completely flat