Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
Bought this with a brand new 12/3 75' yellow cord.  The cord is round and has smooth coating.  Instruction was bad but Installation was easy.  It came with an extra fixed mount bracket but it did not have the swivel bracket as mentioned in some reviews.

The bad:  I had to push the handle(yoke) very hard to get the cord rolling.  Most of the time, it wouldn't even move because it didn't have enough friction to grab the cord.  When it does, it makes a deep black mark on the cord.  If I keep pushing hard and turning the wheel, I'm afraid it will cut through the wire.

Failed for 12/3 cord.  Have not try smaller gauge extension cord but don't even think about using it for 10 gauge, regardless of the length.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative