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Question: Just received my wok but the handle is loose & it is secured with rivots so no there's way to tighen it.  s
Document: I purchased this wok for stir frying and doing what they do on TV. Well it works ok...its a bit harder then I thought to season the wok and keep it from rusting. The handle on the wok was loose when coming out of the box...was a bit upset.
At this point its gone in the trash.This was a birthday gift, but since its condition is clearly used its not returnable - esp since its been two months (I tried to salvage it when I had the time to spend on it. )Additionally the handle is flippity floppity loose. Its heavy weight, thats about the only GOOD thing about it, but its so heavy you can't get it hot enough to season or use unless you have some fancy jet engine of a stove.
The carbon steel itself is ok however both handles are poorly attached with rivets and are loose. The long handle should have 4 rivets securing it. I was afraid welding on such thin material might burn through so I got some high temperature cold weld and sanded the hand attachment and applied the weld. The handle now is secure for the time being. Disappointed, could have been much better product with a little more attention to design.
However I discovered this when trying to season it and the heat very potentially softened it some.In short if you attach the handle correctly you should have yourself a really great cookware which will serve for many years.Lastly others haven't mentioned sesame oil for seasoning but I used it to add a little bit more to my seasoning and it worked great. Just don't let it pool and cook on that way. Otherwise while cooking it will come off leaving an unseasoned spot on your wok.
If you look on the bowl where the handle attaches you will see two little "wings", if you will, that look like a stop block to keep the handle from going all the way down to the bowl when screwing down the threaded rod. That is only partially right. If you stop there the handle will indeed rotate freely. I however continued on and as I kept tightening it down the wings embeded themselves into the wood of the handle thus preventing the handle from turning.
The handle also proved to be fastened to the wok firmly without any issues.So far I love it and have had no issues with it. Great product, especially for the price.
The sturdy wood handle is great to manoeuvre the wok to get some brown color on the side. The area near the rim doesn't matter much as it is not hot enough during cooking and food don't get there to be carbonized.For after use care you don't actually need to put oil on it, as long as you don't use detergent. I dry it by flame because when it is wet, any normal rust will stain the sink.I don't know why I didn't season the bottom of the wok.
The handle fits loosely over the metal connector attached to the wok. No matter how hard I try to thread the handle on, it still spins freely making the wok useless. Other reviewers have experienced the same thing. One reviewer recommends this wok after being forced to *glue* the handle on! Absolutely not. I'm returning this one, and heading to Chinatown to get a better one, which I should have done in the first place. Don't buy this wok!
The wood handle stays cool and makes cooking easier because I do not have to wear oven mittens. I have an electric stove and it transfers heat evenly. I could not believe how hard it is to find an authentic wok. Most of them are the non-stick kind or the electric ones. This one is fine carbon steel and should last forever. It must be seasoned first and the directions are included. I had to buy a ring and a lid separately .
I just got it and unwrapped it. I haven't cooked with it, seasoned it or washed it yet. My first impression is it's good looking, it appears to be well made. It's heavier than I expected; the metal is thick. It's the heaviest wok of four or five I've owned. I am happy with the wooden handles. The helper handle makes more sense now, considering the weight of the wok. I won't be flipping this one.Now I've owned it a while and used it several times.
Answer: It the loose rivets can be peened with a small hammer on a metal object such as a shop vise they can be tightened.