Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: Where can I get replacement parts for the lid?
Document: Not so bad, but the gaskets don't last very long and can't be replaced. Thermos will only sell the full lid. Plus the replacement parts can't be ordered online - you have to call and give them your credit card number. So it's not terribly green, inconvenient to order parts, and very insecure.
The order was lost then did not arrive as promised and the lid is not defective. This was given as a gift and now I am expected to send the item back for a return before I can get a replacement lid. Never had a problem with Amazon before this.
I loved this mug for about two months, and then it became unbearable! The plastic piece on the top of the lid (near the button for closing/opening) is unreachable and can't really be cleaned. Somehow water got stuck in that area and I couldn't get it out. After many failed attempts, I had to throw the lid out. The trapped water began to stink :( Otherwise, it was a great mug. Looking for replacement lid&#8230;
I have owned other travel mugs but this thing keeps coffee insanely hot for a long time. The insulation properties of this mug is by far the best I've had. The button lid is easy to operate and does not leak when in the close position and inverted. The only issue is the cleaning/disassembly of the lid unit. It can a pain as the lid come apart into 4 parts which needs to be cleaned after each use. You will get a lot of comments on this travel mug also.
I really love this mug. It takes almost all day for me to drink my coffee and it stays hot. I also love that it is leakproof. My daughter knocked it over on my desk and the button was up so not a drop spilled. It is also a nice size and fits in my car's cup holder.The only drawback is that the leakproof lid has quite a few parts that need to be taken apart and cleaned after every use. I also find it difficult to get the top completely clean.
I returned it for a replacement, but then decided to get a refund instead. Why would I want another one of these?
This tumbler is awesome. it is very easy to use and it is very efficient. Cool your drink before you close it as it will retain the temperature for a long time and you might just burn yourself when you drink it.Didn't give 5 because the first one broke the valve and we had to get a replacement. Since then I am just waiting for it to happen again.I love the looks of this compared to the King Travel Tumbler, but you can't beat the valve on the King.
I took it out and noticed a hairline crack in the top clear plastic area under the valve button. It didn't look like it would effect the valve mechanism, so I took the Sipp apart as suggested for thorough washing, and tried it out. I could not get the button to properly seal and the coffee immediately leaked, burning me a bit. I considered just asking for a replacement Sipp, but I decided to return it and buy a Contigo.
I&#8217;m hoping to find a replacement lid&#8230;
This was awful. I couldn't even get the thing apart to wash it when I got it, had to ask my husband to do it. Very complicated and lots of parts for a travel mug; who needs the hassle every time you use it and have to wash it?
Answer: Regarding the purchase of a replacement Lid...here's the info I got from Thermos: The price of this lid with the shipping and handling is $6.75 for one or $11.00 for two. We offer several methods of payment for replacement parts. We accept VISA, MasterCard, and Discover, check or money order.  If you would like to place an order for this part, please feel free to contact our consumer service department at 1-800-831-9242 between the hours of 7:30 a.m. until 4:30 p.m. CST, Monday through Friday. You may also place your order via email by sending your request to consumer.service@Thermos.com and providing your name, mailing address, phone number and credit card number along with the expiration date. You may also mail a money order or check for your replacement part to:Thermos LLC355 Thermos RdBatesville, MS  38606Please include the model number or description along with your name, mailing address and telephone number for all email or mail orders.Cordially,Thermos LLC Consumer Service