Instruction: Analyze the user's review text and determine the overall sentiment expressed, then choose the corresponding sentiment option from the provided list (A: very positive, B: positive, C: neutral, D: negative, E: very negative) based on the identified sentiment.

Input:
I HAVE BEEN WATING THESE FOR A LONG TIME.. WHEN I GOT THEM I FOUND THAT THE ONLY WAY TO OPEN THEM IS WITH A SCISSORS, WHICH IS VERY HARD FOR ME TO DO... ON THE PACKET WHERE IT SAYS OPEN HERE! IT IS STUCK TOGETHER AND I CAN NOT OPEN THEM AND ALWAYS NEED ASSISTANCE....PLEASE SEND ME SOME THAT I CAN OPEN
OTHERWISE I AM NOW STUCK WITH THEM..PLEASE HELP
THANK YOU AMAZON.COM  I AM A GOOD CUSTOMER AND WOULD LIKE BETTER CUSTOMER SERVICE  :( :(

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: D: negative