Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
Never got off the ground with this thing....no signs of abuse or damage, but it simply would not play a DVD. Additionally, it had a power cord so short I had to sit on top of the outlet. The operating manual was apparently intended as comic relief only and provided no help. Before I allowed my irritation to elevate to anger, I boxed the whole mess up and returned it. Kudos to Amazon for their remarkable assistance...I consider them the gold standard in retailers.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative