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Question: I bought one of these at Costco.  After boiling the water, the unit leaked water all over the counter.  Is this normal?
Document: I bought this product from the Costco 3 weeks ago.PROS: (there are many! )* Auto shut off >>> Safe. This kettle comes with a peace of mind. * Fast boiling. * Quiet >>> You don't have to rush to the stove to shut the screaming whistle. The sound of boiling water isusually a good enough sign. * Doesn't use the stove.>>> My wife cooks a lot.
I bought this kettle at Costco a few years ago, and it was perfect. Unfortunately, I dropped it and the plastic lid broke. Hoping to replace it with the same version, I ordered this one from Amazon in March 2014. Unfortunately, the version I received is not the same as the one I had owned and is not the same as the one pictured. In the latest version, the water window is much smaller and is placed on the handle-side of the kettle.
I absolutely love this kettle. I got my first one about six years ago and it's still going strong. In fact, I just bought my second one so I could have hot water in my office at school for tea and ramen. *The water gets hot fast. You know, in case you're starving but only have about five minutes before undergrads start trickling into your office to ask for extra points on their midterms for spelling their names correctly. *It automatically shuts off when it's done boiling.
We use this every morning when we make our tea. It is fast and easy to measure how much water you want to heat. Both mother in laws just bought one because they liked ours so much. We use it to cook and get water boiling really fast. We heat it in the pot first and then pour it in the pot and it is boiling again in seconds.Only negative to it is that it is impossible to get my hand in it to clean.
We bought this at Costco a little while ago, and it worked fine for the first few weeks we used it. Then the automatic shutoff stopped working and the water would boil endlessly until we manually shut it off. DO NOT BUY!
It worked for a few more months. Tonight, I forgot I had turned it on. A long time later, the kids told me it kept making a clicking sound. I came to check it. The thing was burning hot, all the water was gone. I let it cool then refilled it. Water leaked from the kettle through the handle. Yeah, water running into the innards, into the base, all over the counter, and the thing did not shut off.Wow.
This is a nice electric kettle. I like that the lid hinges up out of the way for filling (I have another one I must remove the top and figure out where to set it). It holds a good amount of water for tea, heats quickly and looks great on my counter. I am very pleased with this purchase.
I bought this (at Costco) to replace my Saeco kettle, which I LOVED but which had failed after only a few months' use, and Saeco no longer makes. This kettle heats very slowly, twice the time of the Saeco kettle, no faster than stovetop or microwave, so I'm returning it and buying an old fashioned, whistling stovetop kettle.
I bought this today at Costco for $19. All appearances were favorable:  stainless steel, 1.7 liters (better than the 1.5 liters on others), nice ergonomic handle, and nice looking. I wasn't bothered by the fact that the outside would get hot (a bother for some reviewers), since I had already unsuccessfully tried to find an insulated electric tea kettle that would work for me. So, it should have been perfect, right?
I bought it because it boils the water really fast and I'm sure it is more efficient than use the range or microwave. I normally use it for just one cup of tea or coffee and it boils in less than a minute. Very easy to use and safe.
Answer: It could have spilled out during boiling if you filled the water above the MAX line (not hard to do considering you cannot easily see the markings).If that is not the case - return the unit, it's likely defective