Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
so far its been a week, and im already feeling to get a refund...
ive already got the updates on the firmware and driver, but its still bad.
after 5 hours of charging, in the morning the battert is half way down. the battery runs when its not even ON!!!
im really disappointed with this product.
and when i get that rare chance to play the music, it stops couple times, and sometimes it stops completely! and i gotta use the reset button!
you know what? im getting the refund RIGHT NOW!!!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative