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Question: I just need to know if you have a 15 inches width Zalman NC2000NT cooler because what I found is a 12.5 inches width. Hope you can help me. Regards
Document: I really like this cooling mat for my 17" laptop. Most of the mats out there are made for the 15" and they are simply too small and render the cooling process ineffective. I like that you can adjust the cooling and there is an identifying light to let you know that it's on - I have burned others out simply for leaving them on forever. The only reason it didn't get 5 stars from me is because it really cannot double as a "lap" mat.
Zalman MUST know that fans are the weak point in their coolers, and these fans will eventually fail and need to be replaced. But they would prefer you purchase an entire new cooler. How disappointing.UPDATE: Since I posted my initial review, Zalman has updated their website to include a parts request page. You can now order warranty parts or purchase replacement parts using an online form. Looking forward to reading reviews from other customers who take advantage of this capability and let us know how well it works.
This thing will fit up to 20" of laptop, it fits 15.5" almost perfect. It has an extra USB port so you dont lose on when you are using the cooler. The speed of the fan are totally adjustable, and it runs super quite on high, I dont see a reason to turn it lower.The thing that impressed me was it cools the entire system, eliminated all the hot spots on my PC.
My 15.6" widescreen laptop stays nice and cool and fits nicely with some room to spare. It is not the best for sitting in your favorite chair and working or brousing the internet but that is a small trade off for it diong a good job. At this time I would make the same choice again. I hope this helps with your decission.
Since I have not needed to use customer service for any reason, I cannot evaluate that aspect and I hope I never have the need to. Thus far, the product is simply superb.
I've had big issue about my Dell Studio XPS 1640 cooling system. I tried one other external laptop cooler which lasted only for two months. As you may know, Dell Studio XPS models tend to heat up very easily. Therefore, it is not easy to calm the system down. I've used a big home fan for quiet a long time until I found this Notebook Cooler ZM-NC2000. First thing that surprised me was that this cooler had an option of fan spinning volume regulator.
Finding a cooler for a 17" notebook is great. I've had this one for a few months now, and have had no problems. It runs very quietly off a USB port. There is a blue LED light that lets you know that it is on, a nice feature as I have it plugged into a powered hub and need to turn it on and off each time. I can feel the fans working, even at low speed, there is also a fan speed controller.
I love this one, because it's cool and silent fan. That all I need after 5 weeks making too many researches about laptop cooling fan. Now, I'm pleased with this one. Thanks to Zalman's product!
This is the third notebook cooler I have purchased in approximately 2 years.The Zalman cools extremely well, is very quiet, variable fan speed control is a great feature.I have not yet found a single issue with it.Don't buy a plastic laptop cooler, keep the fans clean, and you should enjoy a long life for your chosen product.
Own a Gateway FX 17Inch Laptop...but it gets too hot when running Crysis I&II; @ Full-Screen@Highest Res., and when watching DVDs or YouTube Videos. Tried another "high-end" cooler but it didn't work--too many design flaws and poor quality...no names but its price is high$52-65.00. Anyways...found this Zalman cooler and I'm very happy!
Answer: The one I have is about 15.5 inches wide