Instruction: Determine the sentiment expressed by the user in her review from the provided choices, and respond by selecting one of the available options.

Input:
I got this about a year ago, and loved it. We had the best coffee with this frothe. It was low-tech...you do not need electricity or battery to operate it.

What is the downside? While washing, we lost the screw that hold the frothe together...and since then I have been hunting around trying to find a replacement. I have made several enquiries and it turns out that there is no replacement for this. So, my $20 literally went down the drain with that lost nut.

If you are a careful user, you might consider buying it. I thought I was a careful user too...

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: B: positive