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Input:
Question: My toaster oven does not toast - is it because I have not added the crumb tray? My old B&D Toaster Oven didn't need the crumb tray to toast.
Document: I have now owned this toaster for a year. It has worked fine and does a good job as an oven. It replaced an old B&D; oven that stopped working one day.However, there are 2 frustrating things about this toaster. You can't just pop down a knob to make toast like my old oven. You need to turn the dial past 10 mins and turn it back to somewhere between dark or light toast. So if you turn it too dark, your toast will certainly be black.
purchased this toaster oven to replace 10 year old B & D.  This onegot so hot on the outside burned my fingers. Also caught my toast onfire the second time I used it. Hate the timer - just wanted a replacementfor my under the counter model that quit on me recently. Not the qualitywe are used to from this manufacturer.
After trying out a larger convection oven/toaster oven and finding it a pain to use, I decided to downsize when it stopped working. This B&D unit is just like the old GE I used for years and the price was right, so I bought it. So far, it does just what I want it to do. The only reason it didn't get 5 stars is that like most toaster ovens, it is easy to set cooking temperatures, but not to set how brown you want your toast.
Who knew it would be so hard to get a decent toaster oven?! We searched forever and finally found this one online. It does a decent job of toasting, but there is NO crumb tray, so it gets kind of hard to clean.There aren't many better options, but this is not as good as older ones I used to have. It's a shame. I wish they would make the old-school ones again.
This is the 10th or so Black and Decker toaster oven and after two uses, we returned it. It is the worst to use. Knobs are difficult to turn, toasting is uneven, does not shut off when u open door. I called B&D and they said it is the design and it is working properly, not very re-assuring. The tension on the knobs they said will ease a bit, but it has a  small range for toasting, so u need to watch.
Best part i liked is its size. it is small and fits to a corner kitchen table. It has a small dipping or backing tray and a rack. and Swing down crumb tray for easy cleanup. Bell when timer expired.So don't make decision on others negative review. everybody has their own experience. Overalls i have a good experience.Only thing I dislike is its door opens halfway through. Need little care when putting in and taking out the rack/tray. That is acceptable for me.
I was looking like many to replace my 20+ year old under cabinet B & D toaster oven and unfortunately to no avail. We wanted a low end toaster oven to replace our old one that we use primarily as a toaster and to cook mini pizzas. I have found this to be small enough to sit on the counter (still looking for a creative and appealing way to install under the counter. The toaster is fine for us- cooks relatively evenly. Oven is fine as well.
It then makes another loud noise when it cools and flattens out again. The old one never did that (maybe because the old one never overheated).No matter how I set the toast function, it burns that too. I'm in the process of writing to the company and demanding a replacement. This is one of the worst (and potentially most dangerous) products I've ever bought. Would have expected more from B&D;, whose products I've used for decades.
The fact that this toaster oven doesn't turn off when you open the door is a safety hazard. The timer is hard to turn and inaccurate so it's very hard to select the correct setting. And worst of all, when you go to turn the oven off, you can very easily overshoot the off position and turn it on permanently. This toaster is no replacement for the old trusty reliable previous B&D model. This toaster oven is a safely hazard.
As some other dissatisfied reviewers have said, this toaster oven BURNS EVERYTHING. I've tried to adjust it for months now -- which the manual helpfully says is somehow the USER's problem -- and it either burns or undercooks. The knobs have utterly useless indentations; if my hands are the least bit greasy or slippery, it is impossible to turn them without using a paper towel. This was never a problem with my old B&D; Spacesaver toaster oven.
Answer: Mine toasts w/o the crumb tray.  Double check your settings.  This B & D Toaster Oven operstes much differantly than my prior one.