Instruction: Answer the given question using the supporting document.

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Question: What are the wheels made of and will they damage new hardwood floors?
Document: Only thing not sure of is where the two wheels with the locks are suppose to go...same side, or counter ends. ... not clear in diagrams. But it fits well into the corner of our laundry  room and I prefer it to installing shelving. So far I am pleased. Will report back if it doesn't hold up.One other concern - company website made t seem like they are an American company but product is made in China. In case that matters.
We needed a lower hanging bar for the kids to hang up their clothes when they come out of the dryer. This does the trick and the height is nice for our front-loader (on 15&#34; pedestals). It was pretty easy to put together and does what we need it to do. The larger wheels make it easy to maneuver and work on various types of floors easily. In the reviews, people mention buying these carts for relatives that need to wheel down to the laundry room.
kinda cheaply made for the price....however, it serves the purpose. easy to put together.
Probably one of the best purchases I ever made!!! Easy to put together....very durable and worth the money!! !
I purchased two for various uses, and one wheel was broken within a week. The wheel caster weld snapped and caused the wheel to fall out. I attempted a repair, however the nature of the wheel caster and spot weld made any attempt impossible. By the time I got around to logging in to return the item, the time limit had expired. I am now following up with the manufacturer to attempt to get a replacement basket.
Perfect for our small laundry room. Good wheels, and like the hanging feature. Right size.Only negative is several of the wires on bottom shelf the weld did not hold so end of wire not attached.
I received my cart really quickly. I love it. It was very simple to put together. Wheels roll really nicely.My laundry is in my garage. Now when laundry is down, i place it in cart and roll it inside for folding . i can hang items as they come out of dryer. I don't know why I waited so long to get one.
Great product. Sturdy. Rolls easily with its large wheels. Makes life easier on my back. Besides the obvious, I use it to bring in my groceries, picking up around the house, and hauling my cleaning supplies from room to room. Huge help, when trying to get most anything, from Point A to Point B.
Don't let the title Commercial Laundry Butler fool you as far as looks go;  it is as strong and useful as Commercial grade but it looks a whole lot prettier. Oh yeah; I forgot to mention that the size is perfect if you need to roll it to another room or area; also it has bumpers on the wheels. They thought of everything on this product.
First, this was $60 less than Crate & Barrel and similar sites for same product! Second, concerned when we opened box as it had clearly been opened - plastic bags on two wheels had been opened. But good news is that all parts were there. Also had concerns as other reviews complained about difficulty in putting together. Directions are just a diagram of what fits into what - not a step by step but we had it together in about 15 minutes.
Answer: Hi Karen! Thank you for your interest in Whitmor products. The wheels on our Whitmor Commercial Laundry Butler are made from a hard rubberized plastic to prevent the unit from sliding and scratching any type of floors, including hardwood.  Please feel free to reach out to our Customer Service Department if you have any further questions, Monday-Friday 8am-4:30pm (CST) at (888) 944-8667 or email us at help@whitmor.com.  Have a great day!