Instruction: Extract information from the supporting document to answer the given question.

Input:
Question: We purchased ours 2 weeks ago, we've only got it working a few times. Now it just says no signal with a black screen?
Document: This is my first blu-ray player and I must say it was working awesome for the first 2 weeks. It's small and easy to hook up: only a power cord and HDMI. The down part is that there is no other option, so I couldn't hook it up to my surround system.It accepted my wifi with no problem and I was streaming Pandora with no problems and watching movies galore until this morning when it wouldn't do anything at all.
It quit working two weeks after I had it. I could not return it. I had to send it back for repair as it was purchased on line. Very bummed.
4 weeks).I like the player and I'm glad LG will take care of it, hopefully, but I'm disappointed that it broke so soon! I've practically never had any consumer electronic break, especially so fast. I even threw out the box the same day because it worked and usually it stays working unless I do something to break it. It's so weird that this thing just broke on it's own, in 2 weeks.I should have listened to the other reviews and avoided this player.
Everything works well on this player except for one BIG thing, and the reason I upgraded this player in the first place: HULU PLUS!I've had nothing but problems with Hulu Plus on this unit since I got it on May 1st. I was in contact with Hulu for 2 weeks regarding the issue: It freezes after every commercial break regardless of the show I'm watching. I did like 4 different things they told me to do to no avail.
I purchased this player because it was a good price and had the features I wanted. We had no trouble setting it up and playing movies, so we were very satisfied. The apps (Netflix and Pandora) were easy to use and worked well when we set up the accounts. Unfortunately, after only one week of owning and using it, the Wi-Fi stopped working. It would say that there was no connection, but every other device we have was picking up the signal.
The LG logo would flash on the screen but then it went black. I tried the power cord and the HDMI. Still nothing.I called the 800# on the top of the player and someone picked up rather quick. After playing the stupid game of did you check this wire, and that wire, and do you have power, I told her the damned thing was working fine until today and it's not the damned wires! But I did swap my HDMI from my working cable box just to be sure.
I've just tried four BD players for under 100 clams, and this is the best except for the Sony, but if this is at 70, as it was a few weeks ago, get this one unless you need more music streaming features or 3D, which the Sony delivers.PROSIt's tiny!
Got this for my dad for Christmas, and he loves it! It has a good signal and all the bells and whistles he likes.
I have a Samsung  blu-ray player I bought four years ago. This unit at 1/2 the price works smoother and has all the wi-fi options of my original (Netfix, Pandora) and a few more. I uses in my bedroom and along with Nero-home streaming software (included) provides additional viewing options. Good product.
I bought this blu-ray player as a gift for my parents for Christmas.They had gotten an HDTV the previous year, but had an old DVD player that didn't even upconvert the signal. I bought this for the flexibility of blu-ray, DVD, and it has a USB port where you can plug in a flash drive to view your digital photos and share them with others in the comfort of your living room on a big screen -- instead of huddling around a smartphone, laptop, or computer.
Answer: I have never had a problem with my blu ray . I would call lg 800 service line in your manual