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Question: Last question, my mother has a back light issue.  Does this computer have a noted backlight problem were it won't show the screen on certain angles?
Document: This time partition was wrong but it worked  even after spent 5 hours putting all my software back on. HP support wanted the computer back but I was able to use the 2nd Partition to store my programs.I love this computer. It is fast, light and when it works, works GREAT. However, I warm anyone who buys one, I think there is some kind of software problem with it and HP doesn't have a fix as per my experiences.
However, this computer is black, the letters are red, you can only see the keyboard letters in daylight sometimes if you have the light on for back light. If they could find a way to make the keyboard easier to see like Apple did, then it is a simple fix.-Good battery life. Even though it has a strange issue where it goes from 50% power to 25% power in all of 2 seconds. The battery life after 1 year is still averaging 4-5 hours.
I never used the password storage software thingy, so I do not know if the same problem happens there too.-The keyboard! First of all, the red print on the keys is very difficult to read when the backlight is off. One must keep it on to be able to use the computer even in decent daylight. Second, to be able to use the F buttons (e.g.
My charger worked on another computer but it was not working to turn my laptop on. I leave my laptop charging on the original charger that came with the laptop and it still will not turn on. I talked with technical support and they said they would take care of the problem and that I would have my laptop back within 9 business days. I stressed to support that I could not go this long without my laptop.
SO, I can only conclude that it is an HP software issue that needs to be fixed or addressed for those who buy this computer OR I just got two bad computers? If it fails again, then back to HP it goes.In any case, AMAZON.COM is the best! I'm keeping my computer after all of the above because if I sent it to HP for "fixing", I'll get it back with ????? installed and I won't risk it.
Send back to HP because wouldn't write the OS recovery DVD and wouldn't charge when plugged in. They just fixed the charging issue. Send back to HP for service again to get the DVD writer fixed and HP said they would make the recovery media for me and fix the DVD writer. No recovery DVD included when the computer was retured from HP service and the software application that creates the recovery media isn't on the computer any more.
I love this computer because it is a nice size, and is lightweight but powerful. I don't have to baby it since it is built to take some bumps without talking back or shutting down on me! The sound is awesome which I was hoping for and it hasn't let me down. I like the sleek look of the black case, and the red lighted keyboard is fantastic so you can use it in a darkened room or low light.
I told her that was unacceptable as it would HAVE to be a defective screen, given how it went bad on its own without any wrong doing or accident on my part. At that point she said I can assure you it was not defective and if you want it fixed you will have to call back and spend $349 to fix it! This is a six month old computer folks and all I did was open it to use it and was confronted with the black blotch on the screen.
I purchased this laptop directly from HP (so you will not see a Amazon Verified purchase tag for this review). This is a very nice laptop overall. The matte screen is quite bright and has a great resolution unlike most other laptops of this class in the market. The weight is also just right. Its not ultrabook light but its not very far off compared to all the extras you get.
Not just to my eyes either. The light colors were washed out, blues were purple and white etc. This was the first time in all the computers I've owned and used that I've had to calibrate a screen. Interesting process and I sort of enjoyed doing it, but it shouldn't have been necessary. When I finished calibrating the screen, text especially small blue text was a mess. The Cleartype tools fixed this after 5 or 6 tries and now colors and text look great especially with the 1600 by 900 screen.
Answer: No. I have had for about 4 months and have not noted any backlight issues.