Instruction: Carefully assess the user's review for any strong expressions of sentiment, either positive or negative. Based on your analysis, select the most fitting sentiment option from the provided list as output.

Input:
I bought this unit last year and it performed just fine for what I was looking for in a DVD player. Just this past weekend the audio decided to stop working. Nothing changed on my set up, and in fact I was in the middle of a movie. Naturally this happens out of warranty, and Toshiba's web site needs a *drastic* overhaul for customer service. I would have resommended this player up until recently, but not now...

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative