Instruction: Carefully assess the user's review for any strong expressions of sentiment, either positive or negative. Based on your analysis, select the most fitting sentiment option from the provided list as output.

Input:
After about a month of use, my hard drive started having bad clusters.  I contacted Western Digital to have the hard drive replaced or repaired, but was told that my hard drive was distributed originally in Europe (although I bought it at a store in Rochester, NY) and that they would not be able to offer any support.  I ate the entire cost of the defective hard drive.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative