Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
My first rio600 waas improperly put together... The thing is light-weight  plastic to begin with, but this one was not sealed properly and the  on-hold-off button could just fall out unretained. Back to the store for a  replacement.
The second one is having all of the problems others have  reported: (1) the introduction of painfully loud pops and crackles into the  music, and (2) the inability to play MP3 files to completion.
Anyone  heard anything from S3 about these problems? I sent them a support email  from their webpage, but no answer so far...
So far this product looks  like a rush job to fill the super-low-end market.
Others seem to like  it, so maybe I've just been unlucky. But the premature song termination  problem seems reasonably wide-spread.
I recommend buying this one from  someplace you won't have any trouble returning it to if you have  problems!
Marc

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: E: very negative