Task: Sentiment_Analysis

system
You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively. 
Below is an instruction that describes a task. After thinking, when you finally reach a conclusion based on the customer's intention, desire and belief, clearly state the BDI thinking process within <think> </think> and then the answer within <answer> </answer> tags.


user 
Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
User Review: I first saw the price ($99.54) of the scooter and thought what a deal so as the business manager for my son's Shetland baseball team (between the ages of 4-6) I decided that it would be a really great end of season gift for all the players.  The kids went undefeated during their pre-season and regular season and even played in a league tournament and won so more so we felt that these gifts would be perfect to show them that all their hard work and effort paid off because they got something that they all didn't have before.

I received 5 scooter on a Friday then the other 10 on that following Monday.  Majority of the boxes were beat up pretty bad.  There was 1 of the 15 that came ripped on both sides with parts exposed and it looked as if someone had opened and returned the scooter because it was taped with clear tape all around the top which the other did not have.  I tried to get in contact with someone but that was a headache so we just assembled that scooter to check and make sure all the parts were in the box because we didn't want to have to send it back and wait for another one.

The set up was really quick and easy which we loved because there aren't many parts to assemble. Although the charging of the battery is quite long it was really easy to just plug in and watch the light turn green which was great.

My son took a few days before he tried it out and when he finally did he was riding it for about 20 minutes then he fell.  It was a pretty hard fall because I could hear it from my home when he fell 2 doors down.  I ran outside and he was screaming that his foot was sore.  I got him into the house and a few hours later he was still complaining about his foot so I took him to the ER.  They said he fractured 2-3 bones in his foot.  So he got a splint and crutches until we followed up with a Pediatric Orthopedic.  We went the next day and he said that my son fractured 4 bones, only the baby toe wasn't fractured.  He didn't get a cast but he did get a boot which he will be wearing for 2 weeks then the doc will be checking him again to see what will be done from there.  I need to ice his foot 5 times a day everyday so that the swelling in his foot will go down.  My son wasn't wearing a helmet at the time and the doc told us that this type of injury is seen usually from people who are going at high speeds so we're lucky that he didn't hit his head because he would have been in the ICU.

We are really thankful that it was just his foot but now I am rethinking if these gifts are good to give to 4-6 year old kids.  For me I will be thinking during these 2 weeks if I will give it back to my son because I need to really weigh the good and bad things associated with the scooter.

So just a friendly reminder REMEMBER TO MAKE YOUR KIDS WEAR THE HELMET!!!!

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative


assistant
Answer: C: neutral