Task: Sentiment_Analysis


system
You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively. 
Below is an instruction that describes a task. After thinking, when you finally reach a conclusion based on the customer's intention, desire and belief, clearly state the BDI thinking process within <think> </think> and then the answer within <answer> </answer> tags.


user
Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Customer Review: I ordered this item a few weeks ago along with the wide reach attachment. The reason I ordered this was to be able to improve my pullups wherever I go. I coudl take this with me when I travel or visit with family.

I will definitely NOT be doing that. As a pullup bar, it works just great. At "not damaging the doorway" it doesn't work so well. It has left black marks on the doorway where the cushioning meets the wood, it also seems to have pushed its way into the wood creating a small groove. The wall above the doorway also received some marks. A large black rectangle where the gizmo rests and the red area in the middle also marked the wall.

The cushioning seems to be made of decent material. It has still kept a nice shape and hasn't shown any signs of wear and tear.

The "ends" of the pullup bar keep coming loose and I find myself screweing them back in each time I pass by.

In the end I give this product 3 stars. At being a pullup bar it is good and it is very sturdy, you won't come crashing down on the ground. BUT the whole purpose of buying a door pullup bar has been defeated because I won't be using this on any other doors much less other peoples doors because it WILL leave marks and dents. I could of bought a few metal pipes at Home Depot and made a homemade pulup bar for much less and probably had some fun setting it up!

My advice is don't buy this if you have hopes of using it in many doors. Keep it at one door that is preferrably out of the way of where people will see.

I suppose I will also add that I bought the broad reach attachment but will return it. The door I am using is in a narrow hallway which isn't wide enough for it to fit and I am not going to damage the kitchen door to be able to use it.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative

Customer Belief: Customer believes the pullup bar works effectively for exercise (Belief 1). Customer believes the product damages doorways by leaving marks and grooves (Belief 2). Customer believes the product’s design (e.g., loose ends) requires frequent adjustments (Belief 3). Customer believes a homemade alternative would be cheaper and equally functional (Belief 4).
Customer Desire: Customer desires independence (Reiss: #7) to exercise flexibly while traveling. Customer desires tranquility (Reiss: #15) to avoid property damage. Customer desires saving (Reiss: #12) to avoid unnecessary costs. Customer desires order (Reiss: #8) for a product that fulfills its advertised purpose without complications.
Customer Intention: Customer intends to avoid using the product on other doors (Intention 1). Customer intends to return the broad reach attachment (Intention 2). Customer intends to advise others against purchasing the product (Intention 3). Customer intends to consider homemade alternatives (Intention 4).


assistant

Answer: C: neutral