Task: Sentiment_Analysis


system
You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively. 
Below is an instruction that describes a task. After thinking, when you finally reach a conclusion based on the customer's intention, desire and belief, clearly state the BDI thinking process within <think> </think> and then the answer within <answer> </answer> tags.


user
Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Customer Review: Just the facts.... being European, loving to live in America, put a major dent into my so familiar "Kitchen-Life"
Apparently all the  engineers started working for NASA, and nobody stayed around working the  "consumer applicance bit". When I first came to America in 1989,  and stepped inside a SEARS appliance store, I was totally in shock. What  are these "spiral-type" electric cook-elements I kept asking  myself ? These appliances looked and function like 1950 models in Europe !  No smooth cooktops, no SILENT / QUIET dishwashers, no convection wall  ovens, no washer and dryer in-one combinations, no front-loading washers.  With other words the total appliance DESERT !
Now I am coming to the  point. I am building a house right now. All the (european type)applicances  I like to have, I have to buy through some major (almost black-market) type  deal, because what is mainstream in Europe is NOT mainstream / very hard to  come by and is always called GOURMET in the US.
THE SAME is true for  cookware (e.g pots and pans, silverware, knives AND Steak knives. Nothing  cuts around here :-) except some European designed knives. Apparently, it  is very hard to find stainless steal cookware (pots and pans) in the US  with tempered glass lids, an itemn that has been standard in Europe for 15  years, why is that ? To get back to the steak knives, we owned these for  several years, they are great, fit good to our other Sambonet (Italian  styled silverware) and really do cut, without the UGLY woodenhandles and  "chromed" plates. I can't even find a decent corkscrew in this  country ! This is really pittyful, BUT on the other hand the land and the  houses are cheaper :-)
"Come on America", get to work and clean  up this mess in your appliance, kitchenware and knive offerings, I know you  can do it ! You went to the moon for crying out loud, why can't you design  us some decent 21st century style appliances, pots & pans, AND KNIVES ?
Until this day will come I HAVE TO RECOMMEND, brands like BOSCH, Miele,  Krups, WMF and these steak knives from Henckels or Zwilling as they are  called in my native Germany.  There is nothing better in this country in  this segment, but these knives. Believe me, I have done the research ! I  own 16 of those(you know when friends stop by for some steak dinner) If I  were you, buy as many as you can, while they still exist ! Fact: The best  beef is in America, that's why I am here too, but I have to cut the  american beef with German knives for the time being. :-)

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative

Customer Belief: Customer believes that American appliances and kitchenware are outdated compared to European standards (e.g., spiral-type cooktops, lack of tempered glass lids). Customer believes European products (e.g., Bosch, Miele) are superior in design and functionality. Customer believes obtaining European-style appliances in the U.S. requires effort akin to a 'black-market' deal. Customer believes American offerings in appliances, cookware, and knives are inadequate ('appliance DESERT').
Customer Desire: Customer desires Order (Reiss's #8) through access to modern, high-quality appliances and kitchenware. Customer desires Social Status (Reiss's #14) by preferring European brands associated with sophistication. Customer desires Idealism (Reiss's #6) for improved product standards in the U.S. Customer desires Independence (Reiss's #7) to procure preferred European products without difficulty.
Customer Intention: Customer intends to recommend European brands (e.g., Bosch, Henckels) to others. Customer intends to criticize U.S. manufacturers for lagging behind. Customer intends to continue relying on European products despite challenges. Customer intends to urge Americans to improve their appliance and kitchenware industries.


assistant

Answer: A: very positive