Task: Sentiment_Analysis


system
You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively. 
Below is an instruction that describes a task. After thinking, when you finally reach a conclusion based on the customer's intention, desire and belief, clearly state the BDI thinking process within <think> </think> and then the answer within <answer> </answer> tags.


user
Instruction: Carefully assess the user's review for any strong expressions of sentiment, either positive or negative. Based on your analysis, select the most fitting sentiment option from the provided list as output.

Customer Review: I bought my Showtime a year ago on the recommendation of my sister, who loved hers.  I had one of the little vertical Sunbeam rotisseries (about (dollar amount ...)) that I'd used for dozens of chickens.  Being vertical, though, makes doing other meats (e.g. hamburgers, fish steaks) impossible.
I must say initially that the packaging and unit are a new hallmark for Ron Popeil and his line of flimsy products.  In quality of construction it appears to match most small appliances.
I discovered that rounded or cylindrical meats indeed cook well in the oven, browning beautifully. However, these didn't seem to be superior in any way to the ones I've baked in a conventional oven.  Just messier to clean up in this unit.
Using the flat rack was more problematic.  If you imagine the rack rotating in the oven, and follow the rack through its motions, you'll see that the meat closer to the rotational axis isn't exposed to the same level of heat as cuts on the outside of the axis.  I've had this happen with hamburgers repeatedly, along with salmon steaks.  Plus, again I saw no improvement over my broiled experiences.
My biggest problem with the machine is the difficulty cleaning.  Grease will tend to spatter and accumulate on the big cogged wheels that go in the machine.  The metal interior is not removable in any way, and there really is no way to completely clean.  Situated only an inch or so from many meats, the door needs cleaning virtually every time the machine is used; the part of the door where the writing is, is a real mess.
I'm not Howard Hughes, but I can't abide a machine that you can't really clean.  My little Sunbeam rotisserie has a metal liner all around the inside that slides out.  I live near Houston, the roach capital of the world, and I try to keep all appliances and utensils clean.
I ended up giving this appliance away to an out-of-town friend about a month ago, and haven't missed it at all. . .

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative

Customer Belief: Customer believes: (1) The Showtime rotisserie's construction quality is better than Ron Popeil's other 'flimsy' products. (2) Cooking rounded/cylindrical meats in the Showtime is messier and offers no advantage over a conventional oven. (3) The flat rack causes uneven cooking due to rotational heat distribution. (4) The machine is extremely difficult to clean due to non-removable parts and grease accumulation. (5) Cleanliness is critical due to living in a roach-prone area. (6) The appliance was ultimately given away without regret.
Customer Desire: Customer desires: (1) Order (need for a clean, maintainable appliance). (2) Independence (need to rely on a functional, self-sufficient appliance). (3) Idealism (expectation of a product that improves cooking experiences). (4) Tranquility (need for a hassle-free, hygienic kitchen environment).
Customer Intention: Customer intends: (1) To avoid using the Showtime due to cleaning challenges. (2) To give the appliance away permanently. (3) To prioritize using their older Sunbeam rotisserie. (4) To criticize the Showtime's design flaws.


assistant

Answer: C: neutral